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Controlled Entry -
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- $1 First Month Rent Where Available
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Public Storage Self-Storage Units at 7225 Bush Lake Rd, Edina, MN
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
-
5'x5'Online only price$ 31/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 31 /mo $ 35Best Price Label+ one-time $29 admin fee2 units left! -
5'x5'Online only price$ 39/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 39 /mo $ 44Best Price Label+ one-time $29 admin fee
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Convenient Locations -
Budget-Friendly -
Advanced Security Features
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5'x5'Online only price$ 39/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 39 /mo $ 44Best Price Label+ one-time $29 admin fee2 units left! -
5'x10'Online only price$ 42/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 42 /mo $ 56Best Price Label+ one-time $29 admin feeHurry! -
5'x10'Online only price$ 53/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 53 /mo $ 71Best Price Label+ one-time $29 admin fee1 unit left! -
5'x10'Online only price$ 57/moSmall 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 57 /mo $ 76Best Price Label+ one-time $29 admin feeHurry! -
5'x15'Online only price$ 120/moMedium 5'x15'- ground floor
- inside unit, swing door
$ 120 /mo $ 126Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 137/moMedium 10'x10'- ground floor
- inside unit, swing door
$ 137 /mo $ 144Best Price Label+ one-time $29 admin fee1 unit left! -
10'x22'Online only price$ 154/moParking 10'x22'- elevator access
- outside unit
- uncovered
- drive up access
- vehicle parking
$ 154 /mo $ 162Best Price Label+ one-time $29 admin fee1 unit left! -
5'x15'Online only price$ 194/moMedium 5'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 194 /mo $ 204Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 244/moLarge 10'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 244 /mo $ 256Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 245/moLarge 10'x20'- ground floor
- inside unit, swing door
$ 245 /mo $ 257Best Price Label+ one-time $29 admin feeHurry! -
11'x25'Online only price$ 265/moParking 11'x25'- elevator access
- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 265 /mo $ 291Best Price Label+ one-time $29 admin fee1 unit left! -
10'x25'Online only price$ 267/moLarge 10'x25'- elevator access
- climate controlled
- inside unit, rollup door
$ 267 /mo $ 280Best Price Label+ one-time $29 admin fee1 unit left!
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
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expect at many Public Storage locations.
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Reviews ( 285)
UPDATE: After only 4 months with my unit, I received an email letting me know my monthly rental price would nearly double in 30 days (from $26 to $47). I was not signed up on some limited move-in special - base price for my unit 4mos ago was $33 and I got a $7 discount that had no conditions.
I contacted support, and it took about an hour to connect with a rep who spent 5mins talking to me, said there's nothing that can be done, and then said they needed to disconnect to help other customers. I am so frustrated - I feel like I was tricked and this is a trap to give renters enough time to fill a unit so that it's hard to cancel. Fortunately, i have not filled my unit and will be cancelling immediately and done w PS. What a disappointment. Buyer beware :(
Initial Review in Jan '25 (was 5 of 5 star): Able to search, find, and reserve a unit totally online (which I didn't expect), and was happy with the clear, intuitive process. The prices were also far less than I was expecting (I had rented a unit at a different location about 8 years ago), so i went from browsing to buying in about 2 minutes.
Stopped by the office later in the day to clarify a few questions about different unit types and folks in the office were friendly and helpful. Overall really pleased with quality of the browsing, unit reservation/sign up, and facility quality and experience so far.
Had an excellent experience with Zoe’s helpful assistance in securing a good spot for my boat in an already mostly full outside lot.
Thanks! Steve S.
Zoe Ann at the Public Storage in Bloomington was exceptionally knowledgeable, efficient, and helpful. I highly recommend.
Zoe Ann has been wonderful from day 1. Helpful in every way
Zoe was very helpful today and very personal! Great to work with and let me know a few things about the storage area I didn't know even existed today. She let me know I can drive in and grab my equipment when it is raining or snowing. Thank you Zoe!
Zoe at the front desk is amazing. I had put the lock on my storage unit but forgot to slide the latch that locked it. She was prompt to catch my mistake and notify me. She is always pleasant and helpful!
Zoe is so pleasant to work with, and always solves what ever incident we have. Thank you Zoe. You're a rock star!!!
I was pleased to find an available storage unit in a perfect location.Thanks to Zoe for her wonderful assistance. She was very helpful!
Zoe Ann- manager was a delight to work with.
Very sweet, professional. Glad I rented a spot there.
Thank you Zoe. After using Public Storage you coached us through the steps to close the account. If you need space, go see Zoe and she'll help you set it up.
We have had excellent service from Zoe Ann in obtaining and moving into a parking spot at this facility. Communications were excellent even though we were on the road while looking for storage.
The manager Zoe Ann was gracious and helpful making the process very easy to do.
Zoe Made Storage a Breeze!
I've used storage units before, and dealing with them can be a real hassle. That wasn't the case here, thanks to Zoe. She's the property manager, and honestly, she's top-notch. I needed someone I could trust with my stuff, and Zoe immediately put me at ease. She knows her stuff inside and out, explaining everything clearly and efficiently. Plus, she's just a genuinely nice person – easy to talk to and always helpful. Dealing with storage isn't usually something you look forward to, but Zoe made it a smooth and even pleasant experience. Highly recommend this location, especially because of her!
Zoe is the best!
I can't say enough good things about Zoe, the property manager here. From the moment I met her, I knew my belongings were in safe hands. She's incredibly trustworthy, and her knowledge of the storage process is impressive – she answered all my questions with ease. But what really sets Zoe apart is her personality. She's so personable and friendly; it's always a pleasure to interact with her. If you're looking for a storage unit with a fantastic manager, this is the place, and Zoe is the reason why!
I've been customer for the past two years. I was helped today by Zoe, she is really a customer conscientious person. She is very considerate and professional.
Zoe is very helpful, she showed me the spot and made the transaction easy and quick. Highly recommend!
Zoe at Public Storage was absolutely fantastic! She made renting a unit a breeze and her positive attitude was so refreshing. Unlike other storage experiences, I felt genuinely cared for and not rushed at all. It's clear she values her tenants. Five stars all the way!
I recently rented a new storage unit and was happy with how smooth the process went. I did the online reservation and went to the office my first time visiting. The office worker, Zoe was great. She was friendly and helpful!
Own Erickson is an asset to your business. He knows how to take care of customers. Thank you for your assistance.
Zoe Ann, you are fabulous. Always there to help and keep a watchful eye. Thank you
Shout out to Zoe ann. Once again you stepped in and saved us. Without you we would be gone. You are mother storage and for us that's awesome. Thank you.
Nathan Loraine 👍🏻
Zoe was super friendly, very though, and very helpful.
2/7/25. I'm back again (3rd time). Living in Burnsville, this isn't the most convenient location, but it's clean and well managed. Zoe is friendly and helpful as always. Well worth the extra drive.
Zoe is incredibly nice, and super helpful! I would ask for her!
Zoe was amazing. Helped me find my space when the snow had covered up all of the space numbers. She was very friendly also.
This facility is well-maintained and convenient. I have had a unit at this location for a long time! The key benefit however is the management - Zoe Ann never ceases to amaze me through the years. She is always focused on customer satisfaction and attention to detail. I highly recommend this site because of her!
Zoe Ann is the absolute best and is always so accommodating, helpful and respectful not to mention so kind! Always know I’m looked after if I need anything when she’s there!
Zoe Ann is absolutely terrific! I see her nearly every time that I am visiting my storage, and she is always a delight!
They provide great service and area is always very clean and well maintained. I highly recommend this location.
Zoe did a good job.
Great location I’ve been with for years. Zoe Ann is incredibly helpful
The rental process is completely digital and works well. However, I had a few tweaks and needed to talk to the local property manager. I was pleasantly surprised to call the local property and speak to Zoanne. She was amazing. It’s refreshing to speak to someone with a customer focused mindset.
Zoe was wonderfully personable and helpful. She really went above and beyond in her role and I am grateful for her service! Zoe was a shining example of compassionate and considerate customer service. Thank you, Zoe!
Zoe was very kind, pleasant and helpful. You should have more employees like her
This is a terrible place to rent , please stay away. We have had a lot of trouble getting into the units on Saturday afternoons. Since no one is at the office, we have to call Public Storage and it is a nightmare! The gate code doesn't always work and it disables for no reason. If you call, you hear stuff about your units and it is very, very hard to talk to an actual person. Also, be prepared to get hung up on for no reason. They just hang up on you. I can go on about all the issues, but again, it's such a waste of time!
Zoe Ann. Gracias muy amable. Me ayudo con mucha amabilidad. Gracias muchas gracias
Zoe was super efficient, friendly, and helpful. Great location.
Zoey was amazing!!! (Bush Lake Rd, Edina)
She assisted helping me rent 2 units (small & medium) for organizing my mom’s estate.
I shared what I was trying to accomplish with sorting pictures & document bins and larger items to put on “Marketplace” for easy access.
There are no hours listed for the office and the posted 6am is a lie. Their website is currently non functional and even though they give you the option to complete your rental in person, theres no one there to complete it! So if you get an early truck because you cant take off work to move your stuff, dont go here. Their hours are a lie and the chat/phone line is useless. There is no live person to actually talk to and i will never ever go with this company.
Zoe is a delight to work him, love the service and the units are great!
Zoe Ann has been accommodating. I do not speak English very well and Zoe has been very patient with me. Her services have been very accommodating.
Yesterday we rented our 2nd storage unit from Zoe at Edina Public Storage on Bush Lake Rd. She is most helpful & efficient, making the process easy. Thank you, Zoe!
Zoe Ann was wonderful and so helpful securing my unit today. It was a great experience!!
Zoe is great with the move in/out process. She offers great customer service always.
Zoe gives great customer service.
ZoeAnn is a gem. She has helped me with a situation involving a relative who faces challenges with timely payments & setting up autopay. When the problem first arose, I became the emergency contact. When ZoeAnn cannot get ahold of the relative, she contacts me to prevent his belongings from going up for sale like in 2018.
ZoeAnn is professional, helpful & kind. I cannot thank her enough for her patience & empathy.
Zoe went all out to make sure Patty and I were totally happy with our new price and space!!!! Thank you Zoe
Mark and Patty Freiberg
The local on site manager Zoeann has been very helpful on more than one occasion. 6 months ago, she made me aware of a discounted space and got me a 6 month delay on a price increase. Today she called to let me know my CC didn't go through. Excellent partner in helping get things done in life. Reward her PS!
Zoe Ann was wonderful, friendly and knowledgeable. She helped me through the whole process!
Zoe is an absolute pro! Very friendly and efficient. She worked with me to find the best space for my needs. 100% Recommend. Thank You!
Zoe was the most sweet and kind hearted lady! She deserves a raise ! My business is here because of her.
I have worked with Zoe Ann for the past 5 years with various storage needs. She has always been willing to help, knowledgeable, and friendly. Zoe Ann is the reason why I use Public Storage!
Zoe was amazing and very helpful managing our units!
ZOE ANN was amazing! She was so informative, eager to assist, kind and helpful. The building & storage unit was clean and well maintained.
I highly recommend storing here. Zoe has been super helpful and great to work with when we needed it!
DO NOT RENT HERE. I rented this unit and 10 minutes later, before I even put in the first item, I noticed that the ceiling leaked. This was literally 10 minutes after I rented it. I went to the office and asked for a different unit and they had no more 10x15 units so they agreed to refund me in full. Guess what, they DIDN'T.
Don't believe the people who say Zoe is great. Zoe LIED TO MY FACE that she would provide a full refund. DO NOT RENT HERE.
I have attached 3 pictures. The first is the hole in the ceiling.The white circular lines you can see inside the hole is DAYLIGHT. If it shows daylight, it is not watertight. The next picture shows the water stains on the floor, directly below this hole. The 3rd picture is the pamphlet and lock they had left on the floor. When I went to pick it up, it was stuck to the floor because it had gotten wet. You can see the water stains on the paper. DO NOT RENT HERE.
Worst place to rent a unit, you cannot access your storage whenever you need even the open hours. They don’t answer their phone and even they don’t call back. I don’t recommend it go use other storage facilities.
Needed to move to a smaller space and my request was handled promptly. The facility is clean and appears to be well maintained and managed.
I had to get a replacement key for my unit, totally my fault, Zoe Ann made the whole experience quick and painless with five star customer service, same as always.
Zoe Ann is amazing to work with at the Bush Lake Road Edina location. Not only easy to work with but Zoe Ann always answers all your questions, returns phone calls, and has a smile on her face. A true pleasure to work with each time! Thank you for the awesome customer service!!
I have been very pleased with my experience at both locations in Edina. The on-site staff is incredibly helpful And the location is always clean and well-maintained
Zoe deserves multiple raises/promotions. She is both knowledgeable and personable, as well as kind. She helped get our family set up with the perfect solution for our apartment move, and had the patience and consideration of a saint when our move/situation changed and we needed to transfer to a smaller unit. One of the few customer service people who I have actually enjoyed talking with instead of just using canned/boxed responses out of politeness.
I have been with PS for several years and Zoe has been a tremendous help with all of our storage needs. She has given us valuable assistance with our accounts and has given us great advice for optimizing the use of our space. Thank you Zoe Ann!
Zoe Ann did a great job showing the unit and with the check-in. She went the extra mile to make sure i understood all aspects of the lease & facility. Thanks!!!
Easy to sign up and do everything through the app!
Zoe called me about the lock not engaged on my unit. I went to check. She met me and corrected the problem. Thanks for the call and the fix. Over and above by Zoe.
Zoe Ann is a great manager. She helped move to a smaller unit.
SHOUTOUT Zoe Ann!!!!! Zoe was so helpful, she directed us right to our space, made it super convenient and we got the pleasure of great conversation! 10/10 would recommend going when Zoe Ann is working she’s and absolute BEAUTY!!!!!
Zoe is amazing! I’ve used Public Storage for 3 years as I transitioned from a single family to apt to town house. I’ve rented different sized units in that time and had issues updating my credit card info. Each time, Zoe was there to getme straightened out so that everything ran smoothly. I highly recommend working directly with Zoe. She is friendly, efficient and knowledgeable. She’ll take good care of you!
I've been renting at Edina public storage for a few years. I had a situation where another tenant had their vehicle extended in their stall. This made it difficult for me to get my boat out of storage. Zoe Ann stepped up and got me into a better stall right away. Great customer service!
Brad and I have worked with Zoe Ann for several years. She's very helpful and knowledgeable. We're especially pleased that she helped us find a different unit that better meets our needs. She's done a great job of keeping this facility safe and clean for occupants. Highly recommend.
Very fast and friendly service from Zoe Ann !
Zoe Ann was fabulous! Excellent customer service. The facility is clean, well lit and convenient.
Zoe was very helpful and willing to go the extra mile for the customer. Great place to rent a storage unit.
I was able to get a storage unit recently and Zoe Ann is wonderful to work with. She has been very helpful, patient and kind, while promptly answering all my questions and concerns. You can tell that she really cares about the grounds and units and most importantly, the customers 🙂. Thanks so much Zoe Ann🌺!
Zoe was really helpful today! Helped clear up some confusion I had about the lock policy. Thanks Zoe!
Have 2 units at the Edina, Bush Lk Rd facility and Zo did an amazing job to set up and provide me with ongoing support. Recommend this facility!
ZoeAnn was absolutely amazing! She provided great customer service and provided a solution to my storage needs!! GREAT JOB!
The location was close and clean. Zoe was a WONDERFUL help and always willing to answer questions. My only concern was that the entrance lift gate was open for anyone to go into the gated area for many many days. It made me feel uneasy while alone.
Zoe the manager is knowledgeable, friendly and helpful!
Zoe was just great! Efficient and so helpful.
Amazing! To switch units saves so much money when rent increases.
Zoe is amazing! Very knowledgeable, super customer focused! She resolved our issue quickly and efficiently. What a great experience!!! You defiantly need to clone her.
Very helpful customer service Zoe solved our issue promptly. You need more people like her working for you.
This place is great! The staff is very helpful and there are always carts available to use. If you're looking for a storage unit, I would recommend checking this place out.
THANK YOU Zoe Ann!
The manager at this facility has bent over backwards to deliver superior value and help me enjoy excellent customer service.
I just wanna say thank you to Zoe. I have been with Public storage for four years and it has been a good place to store my belongings. Zoe has helped me. I have fallen behind on paying my storage a couple of times and they have been good about working with me so I can make payment arrangements. I appreciate all that they have done. It’s a good place to store your belongings And again I just wanna say thank you to Zoe..
Zoe was amazing as always!!
Zoe, has always been such a true professional from the first time we meet even till this day 2 years later im always so happy to see and chat with you..she's truly a rock star ... Otis
Zoe, does an excellent job running the Edina location. Bravo to Zoe ⭐⭐⭐⭐⭐
👏 👏 👏 👏 👏 🍀🍀🍀🍀🍀
Zoe is so helpful! That is why we keep coming back! She is amazing
Love Public Storage! Zoe Longworth is the best and is always cheerful and helpful!
Zoe is extremely helpful! She is so accommodating with requests, and she completely understands the ins and outs of this business
Zoe is very professional and she did a great job helping me movie in.
Zoe helped me to fond Everything I need. Very helpful.
I have been with this location for many years and have found it to be excellently run. In particular, the manager Zoe Ann makes the difference between this being a good facility and a great one. Zoe Ann continues to impress me with her extensive knowledge and professionalism every time! She has an in-depth level of experience that goes beyond just being courteous - Zoe Ann always gives you personal attention and makes you feel like a valued customer!
I have rented a unit for a couple of years and wanted to downsize. I called for information and Zoe went beyond expectations helping me with the online rental and how to go about the unit move process. Very pleasant. I did not feel rushed at all. Thanks
Zoe Ann was amazing! She helped me when I lost my keys and was very accommodating.
Zoe Ann was friendly and helpful . She helped me to get the most efficient rental space and cost for my needs. She has helped me in the past and I am consistently pleased with her service.
3/14/24: Zoe Ann was available to talk with me in-person, in her newly remodeled office space; she provided great ideas and assistance helping me locate another good rental unit that meets my needs.
Zoe Ann has always been helpful wanswering my many questions and finding solutions for my storage needs that work best for me - and always at the best price!
I appreciate the friendly customer service Zoe Ann provides; your company is fortunate to employ a customer-service-driven employ like Zoe Ann.
I worked with Zoenne and she was extremely polite, friendly, and helped me with everything I needed. Top-tier customer service!! 10/5 Stars.
Zoe was very accommodating during move in and move out, made the process very easy and explained everything very clearly.
One thing to keep in mind, and I doubt it's anything specific to this location necessarily, is that our rental rate was raised every few months almost immediately. The unit we initially rented at ~$50/month ended up costing us ~$85/month after two years. So don't expect the initial rate to stick for too long.
Zoe was amazing and so incredibly helpful! Thank you! 😊
Great experience here, friendly, and easy to work with, even giving me a better price than what I expected.
Good management.
Nothing beats good customer service ! I must say public storage is lucky to have ZOE as their representative . She goes above and beyond to make you feel welcomed and answer all the questions .. she is a gem .
Had a great experience finding a spot. Zoe Ann at the Edina MN facility did a great job setting me up and explaining all the options available. Glad I chose that location.
The lady at the front Zoe is really nice and welcoming
Zoe Ann is the BEST! She is the manager here and always goes above & beyond to help me. Public Storage Edina is so lucky to have her representing them!
Just rented a unit at this location. My decision was made so much easier because of Zoe Ann. She is responsive, very knowledgeable and made the rental experience enjoyable. Recommend without reservation!
Great customer service and good location. I would recommend it to anyone needing storage!
Very impressed by the cleanliness and ease of access. Zoe Ann was very helpful. Booking online was super easy.
This is a great place to store your stuff. Easy in and easy out and a wonderful staff. They keep an eye on the place and provide a lot of good service. I especially appreciate the woman who manages on Saturdays. She is the best.
I also have had great experiences with Zoe Ann with my two rentals. She really cares and knows her property so well! She will get you set up with exactly what you need!
ZoeAnn was amazing! Great customer service!
Worked with Zoe Ann and I have to say how professional she was. It was nice to talk to sometime in the phone and in person that is really helpful and goes out of her way for you. Highly recommend!!
Miss Zoanne is the most professional patient person to do business with she calls me and gives me useful information like updates to the policy and sometimes strategy’s to remain paid up on my unit. I hope her boss gives her a bonus because she deserves it!
Zoe Ann was the best! Zoe went out of her way to help set up storage and make sure everything was ready and user friendly.
Well kept and clean facility. Zoe Ann offered excellent service and a pleasurable experience, going over the options and helping me find exactly the storage size I needed.
Zoe Ann was phenomenal to work with! She went above and beyond in making sure that my move out went smoothly. I would without a doubt come back if I ever needed to rent a storage unit!
Zoe Ann was super helpful and compassionate in getting our needs taken care of. She was thorough and attentive.
Zoe Ann was great very kind and helpful and made our time at public storage very easy.
Zoe Ann was great getting me set up with a storage spot. She explained all the fees, helped with setting up automatic payments and the app for gate access, and even checked in with me to see if I needed to change my rental status.
Zoe Ann was pleasant & very patience, able to accommodate my needs. Helen at the 77 th st location tried to also help me, calling other tenants to see if they were vacating to no avail, then steered me back to Zoe on bush lake road. They both were very helpful.
The manager is wonderful was professional and very helpful and a wonderful person I would surely rent from her again
ZoeAnn is the best she’s very helpful and well understanding she deserve 10 stars
Zoe Ann was so helpful! Such a sweet worker who helped us so much! Thanks😊
zoe explained everything in a way that made sense
Zoe is the best and been with Public Storage for a while you can tell she knows her stuff! I looked into many facilities and the manager is an important part of the business. Zoe is one of the reasons I chose to store my stuff here.
This storage place is convenient and well taken care of. ZoeAnn was very kind and helpful.
Zoe is the best. She's helps people feel important and heard. She pays attention to detail and she is very clear about explaining everything. Thx I like renting here.
I've been to two Public Storage locations in Edina and I was lucky to be helped by ZoeAnn at both.
She is outstanding in her customer service. She is patient and knowledgeable and goes out of her way to make sure customers questions are answered and needs met. Thank you ZoeAnn!
Zoe is always extremely helpful to me whenever I go to my storage. She helped me replace my lightbulb in my unit. Public Storage is lucky to have her.
Great customer service!! Zoe made my move in super easy and quick.
Zoe Ann always provides great service at Public Storage on Bush Lake Road in Edina. She is extremely helpful.
Very quick and smooth experience. Zoe was great! She answered all my questions and was able to secure me a great unit in a short amount of time. Would highly recommend!
I have been buying storage units from auctions for around a year now from multiple different facilities and I gotta say, Zoe was the best facility attendant I have come across yet. She was by far the friendliest associate I have met. She even went out of her way to help carry an item that wouldn't fit on the cart to my vehicle! I will be actively looking for more units to purchase from this facility just to see her friendly face again.
Picked up some items from an auction and Zoe was incredible. Between the fun jokes to helping track down carts she did an amazing job and would definitely recommend this location solely for her service and amazing personality!
Zoe is such a gem and a real asset to Public Storage. It's unusual these days to interact with someone in a business who is so lovely and willing to go the extra mile, but Zoe does. She glady gave us information and made our experience a seemless and pleasant one The Rosemount branch (both the site manager and the Customer Service Manager) where I left quite the opposite review, could learn a thing or two about Customer service from Zoe. Public Storage had lost our business after our Rosemount experience, but Zoe won it back and she should be acknowledged for that.
Zoe was so helpful and friendly! She answered all of my questions about renting a storage unit for business use. The pricing is affordable and the facilities are super clean
Zoe did a great job. Great customer service
I have had a great experience here! Flexible staff, timely communication, and the facility is nice. Zoe Ann was super helpful answering all of my questions and helping me out!
Zoe Ann is good
Zoe ann was very helpful, There was a lots of the situation but she was there each step of the way to help me solve it, I am definitely continuing The use of services offered by Public Storage
Zoe was wonderful setting me up quickly!
Zoe Ann was very helpful with figuring out our problems with our out of state move.
Zoe was absolutely amazing. She was so patient and kind and so informative. Absolutely a great easy experience!
I just wanted to add to my review from 9 months ago as Zoe Ann has always taken good care of me and helped explain things and helped with any issues I had quickly and efficiently. She’s became a friend to me and it’s rare to say that for someone who works in service or a business. She’s amazing. She works so hard and deserves all the best! She deserves a bonus!!
Zoe was so helpful and knowledgeable, thank you so much!
Clean and great facility. Zoe is super helpful.
We have had a great experience with public storage! Zoe was very helpful. She came outside to help us get the RV into the correct spot.
Zo was great with helping get in my unit when I got locked out.
Couldn't have been more pleased with the professionalism of Zoe Ann. Great service!
Zoe Ann was a nice lady. She helped us find the right unit and gave us packing tips.
Good job by Zoe Ann (as usual.)
This was my first time at this storage unit and Zoe Ann was very welcoming and helpful in directing me to the right place. She even thanked me for my visit! Looking forward to my next visit here!
We had our Catalytic convertor stolen back in Nov. or Dec. of last year and they did nothing to help. they couldn't even provide video and said they don't keep records longer than 3 weeks! There was no email notification to alert other customers as well that there was multiple stolen/cut convertors in their "secure" lot. Also failed to announce or warn other customers after incidents via recent activities. The lady that's sit and managed the lot was really flustered when i asked about the protocols and wanted to report the incident. It was like she didn't know the process to submitting an internal claim on break ins. Others have posted on here that this might be a possible inside job...i feel the same. Especially when wanting to see camera records etc. Should be a class action lawsuit on negligence and false advertising on security. think twice about this place.
Zoe was great getting everything set up for me. Thanks.
Excellent customer service. Zoe Ann was very helpful through the entire rental process. One less thing to worry about at a busy time.
Zoe was a big help. When I first came in toward the end of April, they did not have any space that I required. She followed up with me the first part of May and I’ve got my space.
Thanks Zoe
So zoe ann was very nice and kind to me. She answered all my questions and was vedy knowledgeable of everything. Very nice person
Helen helped me greatly and Public Storage is fortunate to have her! Thank you, Helen.
my unit was also broke into and a lock of theirs was put on in the one I had. I contacted the police and later was told the company did not cooperate and erased the video that that was on file. I think it was an inside job. All my stuff was gone and they wouldn't do a thing to help I.D. the people responsible. BEWARE!!!
Zoe Ann was sooooo helpful and friendly! If you ever need anything she is your go to gal!