Public Storage Self-Storage Units at 7225 Bush Lake Rd, Edina, MN
5'x10'Online only price$ 31/moSmall 5'x10'
$ 31/mo $41Best Price Label
- Climate Controlled
5'x5'Online only price$ 47/moSmall 5'x5'
$ 47/mo $62Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 50/moSmall 5'x10'
$ 50/mo $66Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 85/moMedium 10'x10'
$ 85/mo $114Best Price Label
- Climate Controlled
10'x20'Online only price$ 87/moParking 10'x20'
$ 87/mo $116Best Price Label
- Uncovered parking
10'x10'Online only price$ 99/moMedium 10'x10'
$ 99/mo $132Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 106/moLarge 10'x15'
$ 106/mo $141Best Price Label
- Climate Controlled
10'x18'Online only price$ 116/moLarge 10'x18'
$ 116/mo $155Best Price Label
- Climate Controlled
10'x12'Online only price$ 119/moMedium 10'x12'
$ 119/mo $158Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 125/moLarge 10'x20'
$ 125/mo $167Best Price Label
- Climate Controlled
10'x15'Online only price$ 138/moLarge 10'x15'
$ 138/mo $183Best Price Label
- Climate Controlled
- Outside unit
10'x25'Online only price$ 169/moLarge 10'x25'
$ 169/mo $226Best Price Label
- Climate Controlled
10'x20'Online only price$ 187/moLarge 10'x20'
$ 187/mo $250Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x30'Online only price$ 196/moLarge 10'x30'
$ 196/mo $261Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Edina
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 188)
This is a great place to store your stuff. Easy in and easy out and a wonderful staff. They keep an eye on the place and provide a lot of good service. I especially appreciate the woman who manages on Saturdays. She is the best.
I also have had great experiences with Zoe Ann with my two rentals. She really cares and knows her property so well! She will get you set up with exactly what you need!
ZoeAnn was amazing! Great customer service!
Worked with Zoe Ann and I have to say how professional she was. It was nice to talk to sometime in the phone and in person that is really helpful and goes out of her way for you. Highly recommend!!
Miss Zoanne is the most professional patient person to do business with she calls me and gives me useful information like updates to the policy and sometimes strategy’s to remain paid up on my unit. I hope her boss gives her a bonus because she deserves it!
Zoe Ann was the best! Zoe went out of her way to help set up storage and make sure everything was ready and user friendly.
Nice place, waaaaay too expensive
Well kept and clean facility. Zoe Ann offered excellent service and a pleasurable experience, going over the options and helping me find exactly the storage size I needed.
Zoe Ann was phenomenal to work with! She went above and beyond in making sure that my move out went smoothly. I would without a doubt come back if I ever needed to rent a storage unit!
Zoe Ann was super helpful and compassionate in getting our needs taken care of. She was thorough and attentive.
Zoe Ann was great very kind and helpful and made our time at public storage very easy.
Zoe Ann is the absolute best and is always so accommodating, helpful and respectful not to mention so kind! Always know I’m looked after if I need anything when she’s there!
Zoe Ann was great getting me set up with a storage spot. She explained all the fees, helped with setting up automatic payments and the app for gate access, and even checked in with me to see if I needed to change my rental status.
Zoe Ann was pleasant & very patience, able to accommodate my needs. Helen at the 77 th st location tried to also help me, calling other tenants to see if they were vacating to no avail, then steered me back to Zoe on bush lake road. They both were very helpful.
The manager is wonderful was professional and very helpful and a wonderful person I would surely rent from her again
ZoeAnn is the best she’s very helpful and well understanding she deserve 10 stars
zoe explained everything in a way that made sense
Zoe Ann was so helpful! Such a sweet worker who helped us so much! Thanks😊
Zoe is the best and been with Public Storage for a while you can tell she knows her stuff! I looked into many facilities and the manager is an important part of the business. Zoe is one of the reasons I chose to store my stuff here.
This storage place is convenient and well taken care of. ZoeAnn was very kind and helpful.
Zoe is the best. She's helps people feel important and heard. She pays attention to detail and she is very clear about explaining everything. Thx I like renting here.
I've been to two Public Storage locations in Edina and I was lucky to be helped by ZoeAnn at both. She is outstanding in her customer service. She is patient and knowledgeable and goes out of her way to make sure customers questions are answered and needs met. Thank you ZoeAnn!
Great customer service!! Zoe made my move in super easy and quick.
Zoe is always extremely helpful to me whenever I go to my storage. She helped me replace my lightbulb in my unit. Public Storage is lucky to have her.
Zoe Ann always provides great service at Public Storage on Bush Lake Road in Edina. She is extremely helpful.
Very quick and smooth experience. Zoe was great! She answered all my questions and was able to secure me a great unit in a short amount of time. Would highly recommend!
Picked up some items from an auction and Zoe was incredible. Between the fun jokes to helping track down carts she did an amazing job and would definitely recommend this location solely for her service and amazing personality!
I have been buying storage units from auctions for around a year now from multiple different facilities and I gotta say, Zoe was the best facility attendant I have come across yet. She was by far the friendliest associate I have met. She even went out of her way to help carry an item that wouldn't fit on the cart to my vehicle! I will be actively looking for more units to purchase from this facility just to see her friendly face again.
Zoe is such a gem and a real asset to Public Storage. It's unusual these days to interact with someone in a business who is so lovely and willing to go the extra mile, but Zoe does. She glady gave us information and made our experience a seemless and pleasant one The Rosemount branch (both the site manager and the Customer Service Manager) where I left quite the opposite review, could learn a thing or two about Customer service from Zoe. Public Storage had lost our business after our Rosemount experience, but Zoe won it back and she should be acknowledged for that.
Zoe was so helpful and friendly! She answered all of my questions about renting a storage unit for business use. The pricing is affordable and the facilities are super clean
Zoe did a great job. Great customer service
I have had a great experience here! Flexible staff, timely communication, and the facility is nice. Zoe Ann was super helpful answering all of my questions and helping me out!
Zoe Ann is good
Zoe ann was very helpful, There was a lots of the situation but she was there each step of the way to help me solve it, I am definitely continuing The use of services offered by Public Storage
Zoe was wonderful setting me up quickly!
Zoe Ann was very helpful with figuring out our problems with our out of state move.
Zoe was absolutely amazing. She was so patient and kind and so informative. Absolutely a great easy experience! I just wanted to add to my review from 9 months ago as Zoe Ann has always taken good care of me and helped explain things and helped with any issues I had quickly and efficiently. She’s became a friend to me and it’s rare to say that for someone who works in service or a business. She’s amazing. She works so hard and deserves all the best! She deserves a bonus!!
Zoe was so helpful and knowledgeable, thank you so much!
Clean and great facility. Zoe is super helpful.
We have had a great experience with public storage! Zoe was very helpful. She came outside to help us get the RV into the correct spot.
Zo was great with helping get in my unit when I got locked out.
Couldn't have been more pleased with the professionalism of Zoe Ann. Great service!
Zoe Ann was a nice lady. She helped us find the right unit and gave us packing tips.
Good job by Zoe Ann (as usual.)
This was my first time at this storage unit and Zoe Ann was very welcoming and helpful in directing me to the right place. She even thanked me for my visit! Looking forward to my next visit here!
We had our Catalytic convertor stolen back in Nov. or Dec. of last year and they did nothing to help. they couldn't even provide video and said they don't keep records longer than 3 weeks! There was no email notification to alert other customers as well that there was multiple stolen/cut convertors in their "secure" lot. Also failed to announce or warn other customers after incidents via recent activities. The lady that's sit and managed the lot was really flustered when i asked about the protocols and wanted to report the incident. It was like she didn't know the process to submitting an internal claim on break ins. Others have posted on here that this might be a possible inside job...i feel the same. Especially when wanting to see camera records etc. Should be a class action lawsuit on negligence and false advertising on security. think twice about this place.
Zoe was great getting everything set up for me. Thanks.
Excellent customer service. Zoe Ann was very helpful through the entire rental process. One less thing to worry about at a busy time.
Zoe was a big help. When I first came in toward the end of April, they did not have any space that I required. She followed up with me the first part of May and I’ve got my space. Thanks Zoe
So zoe ann was very nice and kind to me. She answered all my questions and was vedy knowledgeable of everything. Very nice person
Helen helped me greatly and Public Storage is fortunate to have her! Thank you, Helen.
I've been customer for the past two years. I was helped today by Zoe, she is really a customer conscientious person. She is very considerate and professional.
my unit was also broke into and a lock of theirs was put on in the one I had. I contacted the police and later was told the company did not cooperate and erased the video that that was on file. I think it was an inside job. All my stuff was gone and they wouldn't do a thing to help I.D. the people responsible. BEWARE!!!
Zoe Ann was sooooo helpful and friendly! If you ever need anything she is your go to gal!
Colby was very kind, professional, helpful to set up our rental. We had a very efficient and positive experience. We would certainly recommend this location to others based on our experience with Colby.
Great service. COLBY, she is the one that signed me up for here. Gave me a good price and responded to every question I asked. Very patient with me on looking for an open spot for me. Thank you so much and I will be here for a long while!!!!
I was totally impressed with the professionalism that Zoe demonstrated towards me when I came to pick up my storage. She was kind, thoughtful, and completely pleasant to be with. You can tell she takes pride with her job. Thank you Zoe for making my move easier.
I had a GREAT experience with ZOE, she was kind, pleasant and super helpful. She went above and beyond to make sure we were taken care of while in the facility. You guys are LUCKY to have such employee!!! It makes it all the difference to have someone like Zoe to make a difference!!! Thank you Zoe!!!! You are AWESOME!!!
Zoe was amazing!! So helpful. I was able to rent my storage space quickly and promptly.
The whole process of getting a unit was so smooth and easy. Zoe Ann was friendly and helpful in helping us get acclimated and the app works great. Glad we chose Public Storage
This was my first time renting a storage unit. This facility (and Colby in particular) were awesome and she could not have made the process any easier. Super friendly, super easy, great unit, easy process. This was a short term need and the move out process was seamless as well. Highly recommend - ask for Colby!
Never had a problem. Super safe and clean. Zoe did a great job getting us checked out.
Usually very quiet. Secure storage and convenient hours for a great price. Colby provided excellent service.
Zoe was extremely helpful in finding the right spot to park our new RV. Despite some computer system issues, she figured out a way to get the deal done. It's always nice to work with people who are friendly, helpful, and efficient.
Let me just say it is so refreshing to meet a women like Zoe Ann who could answer all my questions and anticipate everything I needed before I asked. So say that this women is amazing is an understatement, she is without a doubt the most dedicated, knowledgeable, and kindest person I've ever met. Thank you for make me feel at ease about my belongings.
Great staff - Colby and Carol were very helpful in making storage accommodations. I appreciated their communication and extra efforts.
Store your stuff here at your own risk! I had an interior unit, and somebody cut the lock off, and my stuff was saved only because of a mechanical problem with the door (i.e. they got the lock off but still couldn't get in). Public Storage never even acknowledged that somebody had obviously tried to break into the unit--instead they just sent me an email saying that my unit "wasn't secure" and implying that was my fault. They didn't even offer to cover the cost of a new lock, even though they should have, obviously. It was clear as well that the unit next to me had been fully breached, and I still wonder whether those poor people were ever notified (or if their stuff is still there). How good is the security of this facility if someone can SAW THROUGH A PADLOCK WITHOUT BEING NOTICED?!? Or maybe it's an inside job. Either way--the entire point of a storage unit is the secure storage of your stuff. It turns out that this facility was only marginally more difficult to break into than the 1940s-era garage I had previously used. Buyer (or "store-er") beware...
Colby was great. She helped me upgrade an on-line order and then showed me around the property. Unit is exactly what we need.
My stuff is safe but they have raised my rent three times in four years. For what? There isn't any additional overhead. I feel like I'm being gouged.
Small storage..... Well maintained. Clean and neat.
I had two confirmation reservation codes for two units that I had reserved for my company to store things. First off i was never called by a manager to “introduce” themselves. And when showing up to move into my reserved unit they said it wasn’t available and they only had one that was 60 sq ft smaller for more money than i had reserved for! Zoe Ann at the desk repeatedly told me that I never confirmed both my reservations until I showed her I had the reservation numbers for both from weeks ago. At this point I needed somewhere to store my belongings so I hesitantly moved in still since that was my plan for weeks, management still did not comp me for anything or even match the price of my new smaller unit with my reservation. Very unprofessionally managed. I am very unhappy with the management at this location. And disappointed with Public Storage to not have something set in place for if this happens.
Very fast and friendly service from Zoe Ann !
Excellent service. Clean facilities. Gate works every time. Top shelf company.
Great customer service.
Carol really went out of her way to help me find a good spot to store my van - really appreciated. 5 star service!
My first experience with Public Storage has been very pleasant. I reviewed a couple of storage units with Colby, and she answered all my questions. Once I decide which unit to rent , Colby was helpful in explaining the contract and completing the rental process.
Clean, safe, and friendly service from Colby, was an excellent experience. She was very helpful.
Very clean, well run and safe storage facility - the staff are very helpful!
Excellent experience. I reserved a unit on line, from out of state. Jackie followed up with a call to see if I had any questions. When I arrived several days later to get my bearings before bringing family members things over, Jackie took me to my unit, walking me through all the steps for access, lighting, etc. Place is very clean and well maintained. It was very easy for my to bring in shelving and get it set up on my own. Flat carts and elevator make for an easy move in. :-D
Amazing and Friendly Staff! Very Informative & Detailed 👍 Thank You Jackie & Amy For Such The Excellent Service :)
I needed two large outside spaces - quickly! Jackie and Amy were more than helpful and I got everything set up in less than half an hour. The location, the space and the service was perfect.
Jackie is fantastic to work with and when she says she will get back to you.........keep your phone very handy!!
Great location Jackie great customer service
I’ve had my storage here for a while and the ladies that work there Zoe and Helen are so helpful and kind to me. My stuff in my storage is also untouched and safe. It’s air conditioned so helps when you’re moving in or out when u pick up a sweat. I would definitely recommend storing. Definitely worth it!
Zoe was very helpful and gave us a great deal to accommodate our needs! She made setting up everything an easy experience and I would highly recommended her and this public storage location.
Jackie was very thorough and let me ask lots of questions. She made me feel like my belongings would be safe. Great personal service!
This location is very clean. Jackie was helpful in getting me set up with a unit.
In the time of pandemic excellent customer service and easy check in. Spotless secure facility. Jackie is the best!
Needed storage. Came here some years ago. Now under new management. Glad it’s here. Jackie helped me get a space. Very friendly and efficient. Good experience all around.
I just rented out a parking spot for summer yesterday. Zoe was the representative that helped and she was incredibly helpful with the whole thing. Very smooth process overall and would highly recommend
Zoe ROCKS! Thanks for taking the time to give me the best service!
Jackie has been terrific--knowledgeable, efficient, and helpful. She knows her business, the options available, and the contract terms. She is great at follow-up and is a real asset to this location. Thank you!! As others mention, if you have your own padlock, bring it with you when you sign up. If you don't have one, you can buy one there.
Jackie was super helpful! This is one of the nicest storage facilities I’ve been too and great rates. 10/10 would recommend!
I worked with Cara to rent my storage space. She was extremely thorough and informed about the process, and very friendly. The process was quick and efficient. Our lock did not seem to fit and she was able to sell us one so we could use our unit right away. Very convenient location and seems a bit cheaper than other options. Overall I'm very happy with the product and service.
Tee , Jackie, and Andrew did a great job finding me the right spaces for my trucks , thank you for the great service .
Convenient location and really like the ability to drive indoors to unload items into the storage unit. Jackie was very helpful in the check-in process.
Great staff good prices. Thank you Jaclyn for your help.
Jackie got me the best deals! Super friendly staff! Thank you public storage!
Jackie was very helpful and sheparded us to the unit of our dreams! They have car garage door access in the building with the indoor unit we chose, in case that’s your fancy.
Zoe was super friendly, very though, and very helpful.
Showed up with no appointment and Zoe showed me around and had all the paperwork done in20 minutes. Good reasonable and understanding staff
Jackie is super attentive, personable, efficient and customer service focused. She's a winner and the place is great.
Jackie and Sam were very helpful. The facility is clean and my 5x5 unit is exactly as advertised--warm in January and I hope will be cool come summer. Their walk through and guidance anticipated every question and they were friendly. I note that some of the older comments and ratings are not first rate, but the more recent ones with this team seem very good. Curious that insurance must be purchased on the day the unit is rented but can be cancelled the next day in person. We planned to move items over a couple of days so it was no great inconvenience, but be aware. The insurance exceptions are numerous. Don't forget to bring your padlock when you rent, or you can buy one there. the Pacific Locks disk lock PS not sells is a good one, if not the best.
Jaclyn was really helpful in figuring out which unit was going to be the best for me, and in making sure I got the good promo rate. I walked away feeling good about the rental.
Many thanks to Zoe at Public Storage. I needed storage today. Jumped on-line, reserved a unit at 10:45, and was in it before noon. The unit is accessible and good sized, and the rent is the lowest I have seen by far.
Had an excellent experience signing up for my new rental. Zoe ann was very helpful , friendly and answered al my questions. Thank you Zoe ann!
Zoe is great helpers and great communicator i recommend anytime
This place used to be central self storage and it was horrible! Now that its public storage and Zoe is behind the counter I couldnt be happier! Incredibly helpful staff!
Great service! Thank you Jackie!
Jackie was terrific and could not have provided better customer service. The facility was in great shape, clean , convenient and cost efficient.
I went in to this location to get information and ended up renting a unit that same day. The following day I returned and upgraded to a larger space. Throughout this process, Jackie was extremely knowledgeable and helpful. She took the time to show me several units until I found what was appropriate for my needs. When I decided to expand to a larger space, she helped me upgrade my contract. I am very impressed with the cleanliness of the property and the easy yet secure access to my space. Thanks, Jackie!
Janice is a rock star when it comes to being very friendly and knowledgeable. Good customer service is hard to find nowadays. Janice is top notch!
While making the move to the twin cities area, my fiancé and I found ourselves needing a storage unit. We turned to Public Storage of Edina (Bush Lake Rd one) due to Janice's amazing customer service and expertise. She helped get us locked into a promotional $1 rent for our 10x10, which obviously isn't $1 when all said and done (~$35), but ended up being exactly what we needed. The operating hours are separate from their office hours so you can still come and go when you need, and the actual unit itself was clean and ready to go when we arrived. The unit was also free of bugs and rodents which was awesome for an indoor unit that has doors being opened and closed all the time. All in all a great renting experience, only downside was some confusion over automatic emails. Would recommend to anyone looking at short-term storage like we had.
Jackie is a 'get it done now' person. Self motivated to do her best and give her best to her clients. I highly recommend doing business with Jackie and using this facility for your storage solution. Clean, well designed with functional aspects articulated nicely.
I had just started looking for outdoor storage solutions and was super impressed by the knowledge and friendliness of the staff. Janice took the time to answer my questions and give me "pro tips" for navigating the lot. If you're on the fence; I'd highly recommend this location!
We have had a great experience here! Janice was able to help us with our storage needs, talk us through options, and set us up with the right storage solution. I would highly recommend this location solely because of Janice!
Janice has been very nice and helpful whenever I had a question or issue with billing or my rented parking space. She is always willing to do everything she can to resolve problems in the most effective way. I will absolutely continue renting from this storage facility in future years due to my great experience overall. Thanks!!
I’m gonna tell you, you will have a blessed day once you meet Janice you will realize what customer service is about. Great personality, great care and just an overal a great experience.
Zoe Ann and T were incredibly helpful at this location. Incredibly knowledgeable and didn’t mind questions. THANK YOU
Great service. Zoe Ann went above and beyond.
Great service from Zoe at the office! She helped me solve an issue and saved me a lot of time! Thankfully she was there to help! Makes moving a lot less stressful!
Zoe Ann was fabulous! So very helpful!!!
Janice was so helpful in helping me figure out storage space for furniture and a vehicle. Space is clean and well lite.
Very clean and safe place to store your stuff. Easy to get to location and very private part of the city. Staff is very helpful and pleasant. Janice was especially easy to work with. I stored items in 2 separate lockers here for 10 years.
Janice was amazing! She was so extremely accommodating and friendly. Made our move a lot easier than I anticipated!
We were so happy with Janice at the storage unit. She was so helpful with finding the dollies and using the elevator. She is so friendly and professional!
Janice has been so kind and helpful during a difficult time for my family. We had a fire which destroyed our home and much of our belongings. She made the move into storage so much easier for us in the interim between moving to a small temporary place until we could find a new house. She lightened my load and my mood. She actually made me laugh. I will always be grateful.
Janice is wonderful! Very friendly, helpful and down to earth, always makes me feel welcome and happy to be involved with public storage !
Janice was extremely helpful and friendly. She worked with us to find a storage spot that would accommodate our needs. All of our questions were answered promptly and she was very patient while we figured out what all we actually needed.
Public storage is great. Janice and Teavdra helped us quick and fast.
Great location, Janice is friendly, helpful & knowledgeable
Thank you ZOE ANN for great customer service the past couple days! They always take care of me at this place! Love storing here!
Janice is always friendly and there to help. I have been storing my boat there for many years now and have had always great customer service. If there is a problem Janice is always right there to help on site or by phone. Easy access to the property and friendly staff is why I keep coming back it’s a nice feeling to know that while I’m not around during the week I know my boat is in a safe place at public storage!
Janice was very helpful/provided excellent customer service.We had some trouble with the gate and she proactively came to help us. She also made sure we had the best storage solution. Our minds are at ease knowing Janice is the manager and leader at this location. Thank you!
Nice location. Great service, Janice was awesome. Definitely will go back if needed.
Janice was super helpful. Clear, helpful, and easy to work with.
Janice did an excellent job in helping us figure out what size storage place we needed and for getting us signed up and moved in. Thanks! Great property and staff!
I have had a storage unit at this location in Edina for over 5 years and the staff here has always been extremely helpful and accommodating whenever I have needed them. Even after moving out this month, they were still so pleasant and delightful. I only moved the storage to be closer to where I work otherwise I would've stayed. I would recommend to anyone!
Great Location, great rate, and even better service! They do what they can for all my storage needs. Will do business again!
Mage was extremely helpful when helping me rent my space.
Mage was amazing and efficient. Enjoyed my intake with her.
Mage was phenomenal to work with when renting my 5X10 space. Took only 20 minutes to have her guide me through the rules, show me where my unit was, how the area works (lights, locks, key codes), and fully explain all of the renting rules. Overall a great experience, and I will refer this area to all of my friends/family!
I had been using a storage unit at this location to store a business vehicle that I need regular access to. I was notified on the second of the month that because of parking lot construction I wouldn't have access to my unit - which is advertised as 15 hours a day, 7 days a week - for a period of several days so I moved my vehicle out of the unit. I was then told - because it was after the 1st of the month - that I still owed them for an entire month rent even though they were breaching contract by not providing access per terms of contract. My advice, go somewhere else...
Janice is super friendly and helpful
Mage has been very friendly and helpful.
freindly courious staff who were very helpful
Janice and Mage were incredible. Customer service was excellent and I would highly recommend this facility to anyone.
Great service from Janice and Tina. Answered all my questions and told me about online deals. Thanks!!
Janice is great, and the facilities are great. I’m very satisfied.
Absolutely horrible place. Public Storage took over a former storage facility that was just wonderful and has absolutely run the place into the ground. They don't live up to their contracts and trying to get a problem resolved is NEVER going to happen. The employees are snotty, unhelpful and not truthful. They have zero concern for the customer. Very snaky operation. DO NOT WASTE YOUR MONEY, rent somewhere else. ***UPDATE: Janice, the property manager, read my review and personally reached out to me. She took the time to listen to what went wrong and worked with me to find a solution that would make my situation right. We have since moved out of the storage unit (we moved into our home and no longer needed it) but I am confident with Janice running the operations (her assistant Tina is great too!) over there no one will run into any issues in the future. She truly cares about her customers and wants to make sure everyone has a good experience.
Janice and Tina were really great. Very personable, were honest and helpful. Gave me a look at all of my options and were able to answer all of my questions. Start to finish the experience was a positive one. Looking forward to how this will go. Always good to have a friendly staff. A heads up to potential renters, it's not open until near midnight like some places, and you have get a key from the front desk to use the carts for your stuff. But given the price and the fact that the interaction will be positive when you need to stop by the office it's well worth it. Overall everything was very smooth, thank you both!
I would highly recommend this location! I did not expect to have such great customer service at a storage facility! Janice and Tina made everything go smooth. Also, the storage facility has new bright LED lights which made me feel very safe and comfortable while I was in there alone and in the evening.
Tina was very helpful and friendly in helping me find an outdoor parking spot for my trailer.
Public storage is the best company to store your belongings. The staff here is very knowledgible and takes care of their customers like family. I will strongly recommend this location to everyone i know. The place is kept clean and tidy. Thank you Public Storage !!
Janice and Tina are wonderful people. Very knowledgeable in their field. I would defiantly recommend people to store at this facility.
Great spot for storage. Very helpful staff.
Janice was amazing today. She is friendly, and will go an extra mile to help out. Very happy with service. Thank you Janice!!!!!
Janice is always so helpful when we come to the building. Very friendly and accommodating.
Gave me a call and notified me that my alarms were going off in my trailer. Luckily nothing was wrong, but calling showed that they care about my property. Way to go Tina! Thanks so much!!!
Janice and Tine are great ambassadors and salesmen for your brand. Your Edina location has a great layout. Thanks for your great help.😎
Update: Now that the grinch is out of the office, my experience with Janice has been amazing. True definition of customer service! Thank you for making the office a better place! Probably the worst experience our company has had with transferring from Central Storage to Public Storage. The entire week they were transitioning, the information that was previously updated all disappeared and they have been trying to contact the person who used to be the account holder and have been trying to leave messages on her phone. When I went into the office, the older lady was so rude, along with the district manager was also very rude. I received a message from him stating that we need to pick up our stuff from the office or they would throw it outside if not picked up that day. Funny story is that I have been there for 2 weeks straight trying to pick up our items but no one was in the office, with several other people there in the parking lot that couldn't get through the gates due to them changing everyone's code. No sign, no new contact information since it was still listed under Central storage. While I was in the office the day I received the voicemail, there was a gentlemen who was upset because they charged them for rent but cut his lock because they couldn't figure out who's locker it was. Weird they couldn't figure out who's locker it was but could charge his credit card....The older woman should probably take some customer service classes. I called about the new contracts that they are making us sign due to our legal team questioning some wording in the contract and she started verbally attacking me. Just called for calcification on some terms but in the end, we did not get anywhere. Thanks for being of no assistance. They have been completely unprofessional in this whole transitioning process and at least I know I'm not the only one having problems with them. In hindsight, at least we didn't get our locks cut.
Highly recommended! Janice was very helpful and knowledgeable in assisting me with renting a unit. She made the process seamless and stress free. She took time to answer any questions I had. Wonderful customer service through this stressful moving period!
Janice & Maddie we’re so knowledgeable & supportive of getting the right storage unit size for us. They also were understanding of our life situation that has us getting this storage unit. Going well above & beyond what their job requires. I feel very safe with your company and our belongings. Steph & Kris
This is one of my favorite places to rent. The girls Janice and Tina were very professional and courteous. The merch for was very organized and clean. Highly recommend!!
Sara and Tina are super are amazing and super helpful! Their attitudes are positive and their knowledge is beyond superb! Keep up the great work guys!!!
Sara and Tina were great and customer service was amazing
Very competent staff at the desk. Conduct and professionalism amid varied customer needs.
Initially I talked Melissa at the East Bush Lake Road,(Edina Mn) location, then I went to the office to meet her to make a payment. She is very professional.... she took the time to explain the new ownership plans and other details about the new office arrangements. Yes... I would recommend this facility to anyone who is looking for a SECURED storage location. DAK
Very friendly and knowledgeable staff! Highly recommend this location!
Tina was very helpful. She is patient, very knowledgeable and professional. I recommend this location if you're looking for a unit, ask for Tina.
Melissa was incredibly helpful with a few questions I had.
Awesome service. I highly recommend this facility.
Melissa and Tina were very knowledgeable and helpful.
Had an amazing time with Shirley, she was very friendly and very instructive. Made the move a lot easier.
Had a great experience with Tina and Shirley. They were very helpful and listened well to what we were looking for. Happy to be storing with them!