Good people. Rented here for 3-4 months. Well priced, easy to access, and most importantly they worked with me to ensure I left with a positive experience.
Excellent staff experience. Very helpful..!!
Thank You!!
Cinder was super helpful, full of information and super sweet. Her work ethic is impressive.
Great service. Super friendly
This is my first time ever using a public storage or having a storage of any type ! I believe it's love at first site I received very good help and service from Madi she answered all the questions I needed to make me feel real comfortable about having a wonderful storage space I really appreciate it and I will provide information to others who would like to have a storage thare !
Clean off highway access well lite and friendly.
Good service and very friendly, I felt very comfortable.
Jay is very nicest person in the store, she helped me a lot and make sure that I understand everything. Thank you Jay I appreciate everything 🙏
Jay is super nice and she helped us out so much.
I had an amazing experience at this location with Madison, she was very helpful and answered all of my questions and concerns with a spectacular attitude. I will be coming back to rent knowing I can receive the highest quality of customer service at this location. Thank you!
I've used Public storage in the past and I've had a good experience. Great staff. Quick to responsed. Definitely recommend.
Nick made it very easy to rent the unit. The place is very clean.
April is very professional and courteous. I would recommend this place to anyone.
April May is fantastic and the property is clean and safe. Highly recommend!
Great service and perfect for my needs.
April was very helpful and I'm set to go!
Awesome ! Great service, she made so easy
April did a great job for us!
Dealt with Jessica @ Bloomington Public Storage off of Lyndale.
Had a billing issue that she promptly addressed and saw an immediate resolution to the issue at hand.
Have stored at this local facility several times and by far Jessica was the most professional, courteous, and on top of their game staff member I have come across..!!
Publis Storage should be lucky to have her & I am sincere with that!
Thank you!
Lane -
April was soooo helpful and went out of her way on something I feared would be impossible
It’s was amazing customer service and I had idea to choose public storage to rent garage April she was open mind person and she smile 😃
Great storage facility. April is very communicative and helpful
Eve was so so helpful, and so kind to me and my daughter!!!!! She answered all of my questions.
Eve was very helpful beautiful friendly and tough
Eve is very courtious, friendly.& helpful. I was nervous being first time renting a storage space and she found great space and made easy access helped me download the app highly recommend her - Public Storage
Eve was so very helpful!!! The whole staff has been great since I got my unit here!
Eve was so helpful and accommodating with getting my storage unit ready!
I'm writing this review today to recognize our new property manager jessica ,that I see Who always has a smile on her face. I see her creating a win win situation and her sunny disposition put peoples worries to bed. She is very knowledgeable on the property and well manages the building.
Jessica is very knowledgeable,kind,helpful and a huge asset to your company. With your high turnover lately with employees I hope she stays a very long time so please keep her happy.
So glad I decided to store here! Jessica rocks.
Tashawna was very nice and made this process very easy
Tashwana was the true MVP and really took charge in helping me convert my 2 small lockers into one larger one. She took care of business making it super easy for me, Thank you so much Tashwana
Nick Fischer
Jessica was a big help, love the costumer Service, great attitude most definitely need a raise 10/10
Jessica was awesome and very helpful!!!
Very polite and when I needed something they were there to help!
Wonderful wonderful finally a great manager.
New manager is awesome helps you with everything and she is really amazing
Jessica is so amazing and helped immensely with helping find the exact unit we needed! The only downfall is that there were no carts to help make the move easier.
Very helpful great customer service skills , was taken care of quickly and managed to resolve my issue .
Jessica it is good on everything
It's amazing there is a really nice lady. Her name is Erica, she's really nice, and the place is really cool, thank you, Erica
Clean place and Erica is very helpful property manager and super cool.
Met Erica the new property manager and what a breath of fresh air. The place both outside and in is cleaner than it has been in recent months as they went through a few mgrs that didn't stay or didn't make the cut. She was managing multiple locations today, quite busy as you may imagine. As busy as she was she took the time to help me solve a very time sensitive issue. Literally stopping every thing she was doing and got me squared away. Best property mgr they've had in quite some time, she's just what this property needed. Like I said at the beginning of this "what a breath of fresh air".
Erica if you see this thanks again.
Erica was amazing, she has amazing customer service
Erica was super helpful, provided me with information, and she was friendly.
Managers are very helpful
First meeting with Nicole was very nice, when she found my reservation. She asked me to come back Saturday morning to sign up. I came in Saturday and she got me signed up. Great rate, but mostly enjoyed her upbeat attitude, and attention to detail. PS is very lucky to have Nicole
Erica did a tremendous job of taking care of my requests! She found the right space, gave an excellent tour and was very professional! Public Storage should be honored to have such a wonderful and understanding employee!! Go Erica!!
Randy Excellent service
Kind and Respectful
Randy was the best help you could ask for. Give this man a promotion or a raise. He deserves it!
So I went to check out a storage locker in Bloomington Mn and the young man that was working couldn’t have been any sweeter , I going through a tough time and he was the sunshine of my day. Randy you are a very nice man and I appreciate you.
Great customer service. Very Friendly.
Randy is the best!! He's helping me get my camper trailer unstuck from the ice that accumulated during this bad winter. Going the extra mile to help out his customers. I'll be back for sure.
Randy was awesome! Super personable and friendly. Hes why I chose to go with the Bloomington location.
Randy was very helpful getting into my unit in the Minnesota conditions! And helped me get my cart out the door!
Randy was extremely helpful, and great to work with.
It's not cool that all the snow slid off the roof in front of the door had to shovel way in to building way to long to dig through 8' wide 4'deep wet heavy snow took over an HouR got stuck inside the gate and could not get out there is a camera there watch the tape that's all I'm aloud to say !!!
Randy is always helpful and nice when I go to pay it need help.
Randy was super helpful in getting our issues smoothed out and everything set for us. Great storage facility! Quality service!
I wish I could remember his name but, my experience here was beautiful. Nice staff and even let me walk with him and showed me where my storage located which made my moving day easy. Thank you
Randy is the best public storage should be lucky to have him thanks friend
Very clean location, very friendly and helpful owner
Great customer service from Randy. He helped me so much! Definitely recommend using this location!
Randy is a God person helping people is his perfection thans randy
Randy is a guy you need a round customer Service place always clean he has 7 propale in store a every Onésimo was happy good guy
Randy was great in helping me resolve my issues
Randy was courteous and helpful with my questions. Much appreciated!
Randy was very efficient and friendly. Helped me get my unit and quickly got me situated.
Thank you Randy for helping out with moving into a new storage unit. It was very helpful for us to get into a bigger one and we appreciate it a lot!! :)
Randy was above an beyond thanks sir
Randy was awesome! A pleasure to work with
Randy took amazing care of us! Answered all our questions & offered us the best choices. Showed us all around & made sure we were comfortable. Also told us some pretty good jokes!
The quickest professional
Randy is very knowledgeable. Friendly a great experience.
Randy was such a nice guy. He showed me the storage before I decided. He was very patient and very accommodating.
Randy: **** (four stars)
Public storage: ** (Two stars)
Randy was a great help adjusting previous mistakes made by the company (i.e Public Storage). I never got my price down to the original advertised price. However, Randy helped me knock off the price increase that the company (i.e Public Storage) added, after I politely asked several times to review. Incredibly frustrating experience with several different agents. Once I accepted that I wasn’t going to win I took what I could get. Thanks to Randy, I got the 20% price increase removed, and now only paying what I originally did not agree too, along with a month with price increase and a $20 late fee. Randy did his best but the company as a whole needs some work.
Imagine you walk into chipotle they tell u it’s $8 for a burrito. They try charging you $15 for said burrito, when it says $10 right on the menu. So you talk with them about why they would even advertise the $8 burrito and if they would honor their word. Then, they proceed to an extra $2 for not paying the $15. Then when they realize their faults they charge you $17 for a burrito just once with a promise it will go back down to $10. All the while it should’ve been an $8 burrito.
Great service from Randy! Will be back again!!!
Randy is great and helped me a lot. Thanks for your service
Zoe Ann is a great property manager! She was so kind and helpful!
Randy is beyond personable! Going above and beyond his baseline for service. Over 10 years of dealing with these wonderful people!
I had an awesome experience with Randy at the Bloomington PS on Lyndale. Randy was extremely patient when I had difficulty with making arrangements and really cared in seeing me through to a smooth move-in. He has a passion to help customers and make them feel welcome at PS.
Its started out I was making it hard to get locker. The Man very nice guy helped and set me up perfect. everything went smooth with his help. Seems to be there almost everyday. I've felt my stuff is safe. I've seen him do checks walking around and doing work. Good employee he's working today 6/16/22 @ 9033 Lyndale... Easy pick for my future storage
Randy, hands down amazing customer service! Definitely went above and beyond, was patient and made sure I was taken care of. First time at public storage and was a great and welcome first experience. I can easily say Randy is the guy to help people out when needing a storage space and provide great service and help. Appreciate it you Randy for the help🙏🏼
Randy was very helpful and set everything up in no time for me.
Randy is the coolest guy I ever met . Got me signed up a unit for the first time. Explained Things smoothly and got me my way real quick.
Randy was the best good guy
Randy was extremely helpful and easy to work with.
Randy was so helpful with everything
Randy was a great guy to work with very cooperative if you didn't know an answer he made a phone call right on top of his game. Fees here out of whack though he don't make those decisions so so great worker.
Randy is very professional and answered all my questions. Great assist to the company.
Randy is a great guy 🙂 need more people like him in this world 🌍
Randy was super helpful and made the whole sign up process very easy! Great help and good place for your storage needs.
Randy is a jewel and a great service at Public Storage.
Always,
Ervan Katari Miller
Today was a great experience. Randy and Eric were great to me. Thank you so much! I totally recommend this place. Can’t wait to come again soon!
Randy was excellent! Thank you!
Great customer service provided by Randy today! Thank you!
Randy showed me where my locker was, helped me get all my paperwork signed, and got me on my way in less than 20 minutes. Legendary service. A+.
Randy really helped me out of a bind. I needed same day car storage on a Sunday and he helped me get it when another location ended up being unstaffed. He managed the other waiting customers very professionally while dealing with my complex situation, and all in all saved the day!!
Randy did an awesome job showing the units I was interested in and helping me get set up!
Randy and Ashley Customer service was very good I’m so impressed I give them five star and could recommend them
Randy was great at the Bloomington location on lyndale! Very kind and informative!
Great experience! Andrea and Randy were patient and extremely helpful! Highly recommend!
Randy was exceptional at bloomington public storage! He was super helpful! Go see him!
Watch Out Extra Space!! Public storage is bringing their game😏
I was so impressed with the employees here. I had some issues arise and Ashley was most professional. Ashley was able to solve all of my issues very quickly. She was patient with me and answered all of my questions with a smile, even though she had other duties. Ashley escorted me to my unit and even came and checked on me. Ashley is definitely an employee that needs to get recognized. Thank you Ashley keep up the hard work, we notice!!
-Melissa
Randy was really kind and helped a lot!
Randy was very helpful for my first time here, Ben was also.