Public Storage Self-Storage Units at 9033 Lyndale Ave S, Bloomington, MN

It's amazing there is a really nice lady. Her name is Erica, she's really nice, and the place is really cool, thank you, Erica

Clean place and Erica is very helpful property manager and super cool.

Met Erica the new property manager and what a breath of fresh air. The place both outside and in is cleaner than it has been in recent months as they went through a few mgrs that didn't stay or didn't make the cut. She was managing multiple locations today, quite busy as you may imagine. As busy as she was she took the time to help me solve a very time sensitive issue. Literally stopping every thing she was doing and got me squared away. Best property mgr they've had in quite some time, she's just what this property needed. Like I said at the beginning of this "what a breath of fresh air". Erica if you see this thanks again.

Erica was amazing, she has amazing customer service

Erica was super helpful, provided me with information, and she was friendly.

Not a big fan of "public storage" as a business.

Managers are very helpful

First meeting with Nicole was very nice, when she found my reservation. She asked me to come back Saturday morning to sign up. I came in Saturday and she got me signed up. Great rate, but mostly enjoyed her upbeat attitude, and attention to detail. PS is very lucky to have Nicole

Do not store you stuff here. It is by far the least maintained storage facility that I've even been to. We have a different unit in a neighboring city (also public storage) that is much much more maintained. Every single time I go, I have to scour the pavement for nails due to the junk that is literally everywhere. See the attached picture what I found there just last week.. you can feel free to check the data (lat, long) within the image and see that it was taken at this very facility. The general area isn't so hot either and there is trash everywhere. They also raised prices more aggressively than the other storage facility: 47% in less than 2 years where the other storage facility (in a more expensive high-end area) raised our prices 39%.

Absolutely poor customer service, the owner or manager yelled at my wife and I when all we wanted to do was return their lock when we had our own (which they charged us for). There is never anyone working at this location, the elevator is breaking down and hasn't had an inspection done since 2020, you can see the expired license in the elevator. Absolutely awful experience, avoid this location and owner at all costs he was very rude and condescending and completely unwilling to answer our questions in a reasonable way Edit: these people are scammers, they do everything they can to try and take your money, they are rude, nobody is ever available in the office. The place smells like urine and the elevator is dangerous and uninsoected in years, noticed owners took their certification off the elevator. We moved out at the end of the month and they continued to try and charge us for a whole month because we moved after hours on the 31st but Noone was in the office all day while we kept coming by to pick our stuff up all day

Erica did a tremendous job of taking care of my requests! She found the right space, gave an excellent tour and was very professional! Public Storage should be honored to have such a wonderful and understanding employee!! Go Erica!!

Randy Excellent service Kind and Respectful

I wouldn't recommend anyone to do service at this location. I signed up for a storage, ya know e-rentals and all. I had my own lock but in order to complete my rental online, I had to pay the extra $19.99 for their lock. Knowing that the website said that I would be refunded i went ahead and did it. *side not there was never anyone onsite to help. Didn't have much of a chose when I was moving out of state and needed to put my stiff somewhere because I i didn't have a moving truck. Customer service is terrible here. I've tried multiple times to get a hold of a manager that could help me with the issue of this property manager, no proper help WHATSOEVER. When there was someone there "the property manager " was highly bothered with anyone coming into the office. NO CUSTOMER SERVICE!! He ended up refusing my refund. Public storage needs to do better!! I have yet to hear back and get refunded!

Randy was the best help you could ask for. Give this man a promotion or a raise. He deserves it!

So I went to check out a storage locker in Bloomington Mn and the young man that was working couldn’t have been any sweeter , I going through a tough time and he was the sunshine of my day. Randy you are a very nice man and I appreciate you.

Great customer service. Very Friendly.

Horrible customer service. I still have the unit but I will leave in the spring. Never return or answer calls. When I called them to rent a unit, I felt like their only customer. Then that stopped and my price shot up.

Randy is the best!! He's helping me get my camper trailer unstuck from the ice that accumulated during this bad winter. Going the extra mile to help out his customers. I'll be back for sure.

Do not rent here. The elevators have not been serviced since 2019. Instead of getting them serviced they just took down the certificate which is required to be visible in the elevator. They are in such bad condition they barely move. Also there is only one cart available for moving your boxes, so there is a line of cars waiting for the cart. They raise the prices every six months, but for what this place is a dump.

Randy was awesome! Super personable and friendly. Hes why I chose to go with the Bloomington location.

Randy was very helpful getting into my unit in the Minnesota conditions! And helped me get my cart out the door!

Thank you!

Randy was extremely helpful, and great to work with.

Less expensive

Bill was great!

It's not cool that all the snow slid off the roof in front of the door had to shovel way in to building way to long to dig through 8' wide 4'deep wet heavy snow took over an HouR got stuck inside the gate and could not get out there is a camera there watch the tape that's all I'm aloud to say !!!

Randy helpful

Randy was super helpful in getting our issues smoothed out and everything set for us. Great storage facility! Quality service!

Randy is always helpful and nice when I go to pay it need help.

I wish I could remember his name but, my experience here was beautiful. Nice staff and even let me walk with him and showed me where my storage located which made my moving day easy. Thank you

There's rarely a person on site at the desk when you need someone, they don't furnish carts or dolly's to help move your heavy or bulky items and it smells like urine throughout the facility...mice? There are better storage places out there you could use.

Randy is the best public storage should be lucky to have him thanks friend

Awesome place

Very clean location, very friendly and helpful owner

Great customer service from Randy. He helped me so much! Definitely recommend using this location!

Randy is a God person helping people is his perfection thans randy

no options for 0 stars, misrepresented price, extremely rude manager, no refund after misrepresenting size of unit by over 40%. the unit size given was 25 sq ft, the unit size received was approx. 14.69 sq ft. This is a huge difference, when politely calling to discuss he refused to hear what I was saying, I stayed polite and he hung up on me.

Can I store my vehicle there for 2 months?

Randy was great in helping me resolve my issues

Randy is a guy you need a round customer Service place always clean he has 7 propale in store a every Onésimo was happy good guy

Randy was very efficient and friendly. Helped me get my unit and quickly got me situated.

Randy was courteous and helpful with my questions. Much appreciated!

Thank you Randy for helping out with moving into a new storage unit. It was very helpful for us to get into a bigger one and we appreciate it a lot!! :)

Randy was above an beyond thanks sir

Terrible customer service. I called about pricing and the women wouldn’t answer my question and referred to the website cause they are “too busy “

Randy was awesome! A pleasure to work with

The quickest professional

Randy took amazing care of us! Answered all our questions & offered us the best choices. Showed us all around & made sure we were comfortable. Also told us some pretty good jokes!

Randy is very knowledgeable. Friendly a great experience.

Randy: **** (four stars) Public storage: ** (Two stars) Randy was a great help adjusting previous mistakes made by the company (i.e Public Storage). I never got my price down to the original advertised price. However, Randy helped me knock off the price increase that the company (i.e Public Storage) added, after I politely asked several times to review. Incredibly frustrating experience with several different agents. Once I accepted that I wasn’t going to win I took what I could get. Thanks to Randy, I got the 20% price increase removed, and now only paying what I originally did not agree too, along with a month with price increase and a $20 late fee. Randy did his best but the company as a whole needs some work. Imagine you walk into chipotle they tell u it’s $8 for a burrito. They try charging you $15 for said burrito, when it says $10 right on the menu. So you talk with them about why they would even advertise the $8 burrito and if they would honor their word. Then, they proceed to an extra $2 for not paying the $15. Then when they realize their faults they charge you $17 for a burrito just once with a promise it will go back down to $10. All the while it should’ve been an $8 burrito.

Randy was such a nice guy. He showed me the storage before I decided. He was very patient and very accommodating.

Great service from Randy! Will be back again!!!

Randy is great and helped me a lot. Thanks for your service

Randy was amazing!

Zoe Ann is a great property manager! She was so kind and helpful!

Randy is beyond personable! Going above and beyond his baseline for service. Over 10 years of dealing with these wonderful people!

I had an awesome experience with Randy at the Bloomington PS on Lyndale. Randy was extremely patient when I had difficulty with making arrangements and really cared in seeing me through to a smooth move-in. He has a passion to help customers and make them feel welcome at PS.

Its started out I was making it hard to get locker. The Man very nice guy helped and set me up perfect. everything went smooth with his help. Seems to be there almost everyday. I've felt my stuff is safe. I've seen him do checks walking around and doing work. Good employee he's working today 6/16/22 @ 9033 Lyndale... Easy pick for my future storage

Randy a great 👦 guy

Randy, hands down amazing customer service! Definitely went above and beyond, was patient and made sure I was taken care of. First time at public storage and was a great and welcome first experience. I can easily say Randy is the guy to help people out when needing a storage space and provide great service and help. Appreciate it you Randy for the help🙏🏼

Randy was great help.

Good job rand

Randy was very helpful and set everything up in no time for me.

Randy is the coolest guy I ever met . Got me signed up a unit for the first time. Explained Things smoothly and got me my way real quick.

Randy was the best good guy

Randy is very professional and answered all my questions. Great assist to the company.

Randy was a great guy to work with very cooperative if you didn't know an answer he made a phone call right on top of his game. Fees here out of whack though he don't make those decisions so so great worker.

Randy was so helpful with everything

Randy is a great guy 🙂 need more people like him in this world 🌍

Randy was super helpful and made the whole sign up process very easy! Great help and good place for your storage needs.

Super friendly service!

Randy is a jewel and a great service at Public Storage. Always, Ervan Katari Miller

Today was a great experience. Randy and Eric were great to me. Thank you so much! I totally recommend this place. Can’t wait to come again soon!

Randy was excellent! Thank you!

Great customer service provided by Randy today! Thank you!

I moved out of my space on the 26th of February and I'm being hassled in emails that I owe them for March! I don't appreciate this because I have spoken to two of their employees and I'm still getting harassed to pay the bill I do not owe.

Randy showed me where my locker was, helped me get all my paperwork signed, and got me on my way in less than 20 minutes. Legendary service. A+.

Randy did an awesome job showing the units I was interested in and helping me get set up!

Randy really helped me out of a bind. I needed same day car storage on a Sunday and he helped me get it when another location ended up being unstaffed. He managed the other waiting customers very professionally while dealing with my complex situation, and all in all saved the day!!

Randy and Ashley Customer service was very good I’m so impressed I give them five star and could recommend them

Randy was great at the Bloomington location on lyndale! Very kind and informative!

Great experience! Andrea and Randy were patient and extremely helpful! Highly recommend!

Randy was exceptional at bloomington public storage! He was super helpful! Go see him!

Watch Out Extra Space!! Public storage is bringing their game😏 I was so impressed with the employees here. I had some issues arise and Ashley was most professional. Ashley was able to solve all of my issues very quickly. She was patient with me and answered all of my questions with a smile, even though she had other duties. Ashley escorted me to my unit and even came and checked on me. Ashley is definitely an employee that needs to get recognized. Thank you Ashley keep up the hard work, we notice!! -Melissa

Randy was very helpful for my first time here, Ben was also.

Randy was really kind and helped a lot!

Thanks to Randy I find nice space

Randy was the best

Zoe was helpful and kind. Thank you for taking the time to show me how things work and the best spots to bring stuff in based upon my unit location.

Randy helped me get the best unite rate and went above beyond to help me out.

Randy was awesome and helped me out a lot

GREAT customer service! Lost my set of keys and they were able to cut my lock off and get me back in my unit in a very quick manner. Saved me a lot of money compared having to go to a locksmith to have it removed.

Zoe , was Very Friendly and helpful and. knowledgeable. Thank you for all your help.

Randy was very friendly and helpful in helping me with my storage unit.

I stopped in to look at a storage unit and Randy helped me out. He was very kind and helpful. He answered all my questions and offered suggestions.

Thank you so much Matthew for a pleasant/quick and easy process! Keep up the great work!

Randy is a great asset to the Lyndale Public Storage location. You can tell he is dedicated and actually cares about his customers.

Meghan was super helpful, fast and efficient with my mom’s bill pay for this location and another. Even though she is new, she rocked it! She was heading out to clean some units and came back in to assist me when she saw me pull into the parking lot. Now that’s customer service! Meghan for President! 😉👏🏼👏🏼👏🏼

Elliot in Bloomington MN went above and beyond to cater to our situation and was SO NICE and SO HELPFUL. Moving is stressful enough but the level of customer service here made it SIMPLE!! HIGHLY RECOMMENDED!! Thanks again for everything you do!

Donna was so helpful and very friendly. I am so glad I went with this location!

Great location..parking great..clean..friendly and helpful staff

This review is for the kindest front desk lady, Zoe. She helped us immensely when we were in a pinch. She also told us about all of the specials they were offering and that they were hiring as we were looking for jobs. Extremely helpful in every way.

Considering I've had a rough time since I moved to Minneapolis, I was not a happy camper knowing I had to find a storage unit for myself! Upon Arrival my first Point of contact was Zoe. She was very polite and provided tons of information to make the process for me as smooth as possible. She told us about the storage app that would make it much easier for us to get through the gate and showed us where the unit was located with a breeze. THANK YOU ZOE! You are a sweet lady and keep up the good work. I Look forward to seeing you again and chatting with you :)

It was very good the person that helped me was very helpful and informative.

Very reasonable rates Mfor storage rental.

Had a few questions about storing, different merchandise to purchase for storing needs, the attendant Alix was very helpful and polite with answers. Definitely recommend going here again.

We stopped in just to ask a few questions about the units for future reference, the associate Alix was very helpful with everything we needed and more!

Great location!!

Carol was great! She was friendly, knowledgeable professional. The process took about 20 minutes and I am extremely satisfied! Thank you!

Great service. Smooth process. Mathew was super helpful.

Very helpful attendant

Heather is amazing. Wish the hours were extended.

I've been to a number of storage property's but hands down Heather is the BEST PROP Manager I have ever had the pleasure of meeting & working with.... Do very sad to see her go. Public storage is losing a fine person/ employee

Heather was very customer service oriented, she went out of her way trying to find carts when people wouldn't bring them back to where they belong so other people could use them.She worked hard around the building and was really friendly !!!! I hate to see her leave.

Not all that great 2stars

Heather is awesome. I'd highly recommend

Clean Facility and Heather the manger is great to work with! Highly recommend!

Heather ...god lady...nice

Heather was an amazing help! Staff was very helpful and friendly!

Tee was great, very helpful. Good place for storage.

I would like to echo all of the good comments made about this storage facility. We were in urgent need of a place to store items for a friend who has suffered a stroke. To say we were stressed and a bit on edge was an understatement. Heather made renting the unit easy and painless. She is a pleasure to work with and continues to make Public Storage in Bloomington one of the best choices we've ever made. Thank you, Heather!

Thank you heather! Great service and a great smile!

Great place, heather was really nice and helpful since day one and you get good access hours to your unit.

GREAT PLACE TO RENT! Secure and convenient, Heather is the best!

Glad I found this place for my storage needs. Heather does a great job and the facility is top notch!

Great experience Heather and her crew are amazing I would recommend public storage to anyone

The first time I called and spoke with Heather very friendly and professional. Every time I stopped to pay my Bill STILL that professional friendly lady. I am glad we met. Will miss her it I will stop by to see her smiling face. I hope the supervisor truly appreciates this lovely, friendly and professional young lady whose name is Heather. How does the supervisor show his appreciation for a professional lady? Have they ever? Thank you so much for your kindness and beautiful smile. Nice doing business with you. Have a great and safe year. Debra Brown

Heather is the bomb! Great service the best there is!

Heather and the crew are amazing! I live out of the city and they do an amazing job of helping me out.

Jackie was very helpful in guiding me through the process of obtaining a storage space. I highly recommend!

Staff was incredibly helpful and efficient. Would recommend them in the future. Heather was great and helpful.

Xoxo heather

I made the mistake of reserving a spot with money down. I decided to go to the Eden Prairie location a few minutes after I confirmed. I called them the next day as soon as they were open. I thought, they won't mind, same company so they still get money for my new spot and will refund my payment. Nope. Even though I ended up getting a bigger unit and escalating this to the district manager I ended up GIVING public storage $170 for something I never used. I have never dealt with such an unreasonable company.

Heather was super helpful and answered all my questions!!

Great service, thanks Heather. Came in again and had another interaction with Heather the manager at this locatiin and again received 5 star sevice thank you Heather for always being so kind and knowledgeable!

I had the greatest experience from this location Heather is the best and very helpful i will definitely recommend this location to my friends

I was in a bind in July after my abusive boyfriend kicked me out of his house, I needed a safe and affordable place to store my belongings. Heather the Bloomington PS Manager gave me great service at a great price! I also worked with Ms. Sheila from the Apple Valley store and Tasha from the Rosemount store. These women had my back when I was in a time of need and I am grateful.

Awesome customer service from Tee. Definitely will recommend to friends because of her amazing service!

I was helped by Jackie and she was very professional and friendly. She walked me to my storage unit and showed me the elevator and the area where they have carts available. She was very knowledgeable about this property and the experience was great overall.

Jackie was thorough, efficient, knowledgeable and friendly as we rented the storage locker.

I just gave a ride for a friend to this storage. I don't particularly care for public storages but that's my personal feeling and not representative of one in particular.

Heather

Heather is awesome. Very friendly!!!

Door doesn't lock. Its always opened! And then the light in the hallway was blown out so I couldn't even see how to get to the light in my storage unit. (Left my phone in the car, and 6 months pregnant) for $223.00 just to store my stuff is s bit much for broken doors and lights! Update 05/11/2019. Entrance key pad is broken and front gate has been up for a about a month now. I used to prefer to go a little later in the day due to their being less people there, but now I'm too scared to go since there is literally no security! Anyone can just walk and drive in now; that is a absolutely not okay. Update! So now that they've changed their website system, I can no longer access my account with my cell phone. I can file my taxes with my phone, but I can't pay my bill online with it? And then they have the nerve charge you $10 to use their automatic phone system. I can not wait to get my stuff out of this storage facility!!

Heather is amazing! Best storage place around!

Heather and Tee were very helpful and nice to work with!

Very friendly staff helen and Zoe were extremely helpful! Had a great experience renting a storage unit

The property managers at this location are great! From Heather F to Patricia R...if this place looses Heather after Patricia it will be un- imaginable. Thanks for your customer service.

Though this place seems to be understaffed, Heather, the one person who seems to always be working is always pleasant to deal with and very professional.

Heather who works at Public Storage. She is very professional and friendly. She has helped me move boxes in my storage unit to find some boxes I needed. I will recommend this to my friends to come and use Public Storage in Bloomington, MN

Heather is awesome and very helpful. Thank you!!

Zoe did a great job with showing me around and getting me the best rental and storage she had. I'm humbly grateful and happy with my service.

I can in yesterday to pay my sons bill and Ronda made that transaction as smooth and quick as possible. Also has a nice smile very sweet young lady.

Thank Heather great service

Heather, Zoe and all the staff I have encountered are amazing great customer service and friends with a smile :)! Thanks for all you do!!!

Heather is a wonder person and does a wonderful job

LaRonda was a big help and she did a very good job of explaining the agreements!!!

Heather was very helpful. She was really kind and made my experience very positive

Heather was super helpful and friendly. Great prices, also it was fast and easy to sign up for a unit. Pretty happy with it being my first time renting a storage unit.

Tina is what made me give this 5 stars. She really surprised me when the total amount for this month & next month was cheaper then I thought it would be just for the rest of this month alone!!! She’s also very thoughtful, personable, professional and brings customer service back to the way it’s used to & is supposed to be!!! Thank you again Tina for making my day sooo much better & giving me the boost of confidence I so desperately needed at this time in my life!!! I LOVE HEATHER SOOOO MUCH!!! Heather went far & beyond for me so I just have to let everyone know how Awesome she is!!! Customer service has been feeling like it died lately. Heather noticed a box of pictures that got left behind when I moved to a smaller unit and held onto them for me for almost a month now. She’s very kind hearted and super easy to talk to. I feel like I’ve known her forever just by the way she treats me! She definitely deserves a raise!!! Thanks for making Public Storage so personable & comfortable!!! I love you Heather!!!

Patricia was helpful , informative and nice customer service very professional every question that I ask was answered in very specific way. I got better answers then I expected. Thank you Patricia for making the process simple and easy. Amber was nice too! Heather is always helpful and nice.

Heather was very helpful in working with me to find the right sized unit. Thanks!

This building used to be run by Central Self Storage. A couple of months ago it was bought by Public Storage. Since that time the facility has gone drastically down hill. The building is filthy dirty. The drive in area never gets cleaned so dirt, water, snow, everything from outside comes inside on auto wheels. The bathroom is like a frat house; urine evewhere and no toilet paper. The exterior gate is left open because otherwise you might get locked inside because it doesn’t open consistently. When I ask about these problems and when they’re going to be resolved, no one has answers for me. Time to move out! I run a home staging business and store my inventory here. No longer!

Sara was very friendly and knew exactly what to say and made everything clear to me. I would definitely recommend her to help anyone out.

Heather and Sara are always very helpful and pleasant to speak and deal with. I have been storing items with them for almost 2 years and I love it there!

Great service

This is a very great public storage. Great spacing, great pricing. Sara was amazing she helped me with all my questions and she was super nice & helpful. I definitely recommend this place.

Heather is amazing would definitely recommend

Heather is wonderful!!

When I came in to rent a unit Heather was very helpful and knowledgeable !

Heather was very polite and friendly and we were in and out very quickly, I was very impressed with the service at this location!

Ok

Heather was kind and clearly explained the insurance, prorating the monthly cost, how to get in and out of the building.

she was very helpful and very nice laddie I would come back here if I ever need !!!!!!

Heather was very pleasant and very helpful !!!

Manager Linda is professional and helpful. Walked through storage units and awnsered all concerns and emails within minutes. Safe secure location with gates and cameras.

The employee I interacted with was very friendly and helpful. The facility is a bit grungy, but to be honest, it's not a priority for me.

The place is clean and the people are friendly I like. Heather and Kenzie Are very helpful

Paid too much for the few Days I was in but overall it’s a good experience.

Everyone is helpful, friendly & Caring at PS.

Heather was so helpful and the property looks very ckean. If you need a storage unit you should definitely check out public storage in bloomington.

Heather was extremely courteous, kind and very helpful at explaining policies and procedures, showing the rental space, and setting up the contract. All my questions were answered, and I left knowing that if problems should arise, the staff will be very accommodating.

Great business very nice and helpful staff! Heather and Golden you two rock!!!

Heather was super helpful and the property looked very clean and well maintained.

Joann very friendly

We went online and reserved a storage spot at this location. When we arrived, Bryan took us through, and we realized (with his help), that the space we had reserved didn't actually meet our needs. Bryan was extremely helpful, going online, and finding another location nearby that could provide what we wanted, and then transferring our reservation to that location, and in addition calling up that location to double check. He went well beyond the call of duty for us.

Can't access items because the door is frozen to the ground shut. It has been multiple attempts to try to remove my items but cannot access.

Joann

Bryan was very friendly, extremely helpful with sound advice. Kept going through units with us until we found something we were happy with.

I had never used a storage unit before, and naturally, my spazzy self had a ton of questions. Keisha was BEYOND helpful finding the right unit for me; she checked several other locations to make sure I was comfortable and satisfied with the right unit, answered more than a couple silly questions I had, and was a pleasure to work with in person to complete the rental and move-in. Highly recommended!

Perfect service from Keisha!!!

Keisha was awesome, answer all the questions I had, returned my calls, and was able to help me get some movers.

Keisha was very professional, informative and patient. She has a wonderful personality that helped my move in go very smoothly

CHRISTIN AND KEISHA ARE A GREAT PERSONS TO TALK TO AND VERY GOOD HELP TO GET ME A STORAGE SPACE.....THANKS GIRLS

PS Bloomington on Lyndale was super-helpful with our unique needs, and they were very responsive at every turn. Thanks, and see you next year, PS! Team Road Kill

Fast, Courteous service. Sales rep Keisha was very respectable, and helpful. I was in and out in no time.

The building is old. The Manager discrimnated against me. My Mother owed a bill. So she said she wouldn't rent to me. I feel she was racists because I am mixed. The storage unit was dirty. I was in a fix situation as we only have 5 days. My Mom booked it out 2 weeks ahead. She didn't tell us about the bill until we got there. The Manager was awful disrespectful and rude. We went to the one in Richfield first and it smelled like pee. I was no way I would rent from. What is in the back a junk yard?? Terrible experience. Very unprofessional.

Keisha, the Manager, at this Public Storage location -- went the extra mile to help make sure my recent move into the unit went as smoothly as possible. She's a pearl and Public Storage should be proud to have her as a representative. Thank you Keisha!

heather joahn keisha have helped me alot with my storage very good with there service thanks alot

If I provide my own lock, what's the criteria needed?

Is this facility open today

How late can I gather stuff out?

I've always dealt with nice people there, but finally left after they kept raising their rates--it went from $56/mo to $103/mo for a small unit in the time I was there. Also, when I picked up my stuff, several of the pieces that were on the floor were water stained.

Keisha was the best to work with. Gave me pointers on how to put things in the storage lockers. When I ask to upgrade my locker she was more than willing to help me. Even gave me a bigger locker close to the one I already had. Any questions I had she was more than willing to answer. Will gladly do business here again!!!

Good people good service

Very helpful and fun to talk to. Thank you.

Quick, easy, and friendly service. Joann was very helpful.

Very great staff. Very thorough and understanding.

Keisha is so helpful and awesome to work with

For my first few months there was no regular property manager. There were times when NO ONE was working at the property. Both times i stood outside of the property calling the location, getting no answer. When someone would arrive or finally answer, there was never even an apology for the inconvenience. However, the new property manager, Keisha, is awesome!

I wanted to change my contact information because I'd moved. I called the office on Wed. May 3, 2017, at 4pm and the receptionist but not Patricia informed me that they could not do it over the telephone, I asked would I be able to change it online, the caller hesitated and but said yes, and stated if I had problems to call back, well the caller must've known that I'd have problems because I did and I called back four times at 403 pm and again at 405, 407, and 409 but no one answered. The problem with public storage's online application is it would not allow me to save my information that I had just edited after repeated attempts. I called back again 412 pm and left a message and informed the office that I would continue to call back until I was assisted with my dilemma. I continued to call back because I thought just maybe they were out of the office helping a customer, I did not want to be an A Hole, but I did want to complete my task/business with the moving/change of address situation. I called up until 425 pm still no physical assistance just voice mail. I'm Done!

Was able to get a tour of the actual storage units and paperwork completed in less than 10 min! Keisha was a great help.

Fantastic to work with!

We had very short notice on moving, I loved the fact that I could make the reservation online and walk right in and be greeted and helped by the staff at the time. Patricia was extremely helpful and upbeat! Moving and packing is stressful for everyone involved but with Patricia's help and public storage being so clean and easy to use, definitely a win!

Patricia was great

I have been at Public Storage for almost five years and moved lockers almost as many times. Besides the decently reasonable price and always clean facility, the last couple years with Patricia have been exceptionally awesome. She always remembers my husband and I by our names, is always extremely helpful when we come in, and she has a great attitude. Patricia is definitely the reason we haven't switched companies or locations.

Great service from the time I got the until I left.

Great prompt service during move in. Quick to return phone calls. Any questions I had were answered. Clean, secure environment at a very reasonable price.

Patricia was extremely helpful during the almost 1 and a half years that I rented at this facility. I actually had rented 3 separate lockers during this time and everything went very smoothly. I would definitely rent there again and I would recommend this place to others.

I did't end up using my storage space because I moved out of state. Patricia was nice enough to get it figured out and have my lock cut off so I could be vacated before I owed again. The customer service I did receive was awesome,. because of the way she accommodated me and my situation.

I had a great experience at Public Storage. Patricia and Heather were very polite and helpful when I couldn't get my gate code working. They made the whole experience of renting awesome. I would definitely rent with them again. 😁

I am very pleased with the service I was given while storing my personal items here. The management team was friendly and easy to work with. Facility is nice and clean too. I adore Patricia! She was the best part of this location!!!

I moved out about a month ago, I forgot to do a review until I ran into the property manager Patricia at the store. She asked how I was and how my new place was working out. I thought it was very nice that she remembered me and acknowledged me. We caught up for a few minutes and went out separte ways. Top notch customer service at the Bloomington Public Storage! I have recommended it to my friends. One thing I will add is that I wished there was more carts, im older and some things were hard to load. Other than that, great.

Patricia is fantastic! Never had such an amazing storage experience; big smile and full of great storage advice and recommendations. Thanks Public Storage for Patricia.

Moved out awhile ago, didnt need the space any longer as I got my new place. It worked great for what I was storing and the staff was always nice. The manager who is usually there would have no problem dropping what she was doing to help change a light bulb or help me with one of my items if it was heavy. Overall 5stars for this storage facility in Bloomington. Will be back if I need it

Great place!!! Love it!!! Awesome ppl work there!!!

Amazing customer service by Patricia.

Property manager was awesome. She made the whole process easy. The location is convenient. The price was reasonable. Inside storage units are clean and the site is secure.

Outstanding experience at the Bloomington Public Storage . Shout out to Patricia and Heather for all their help.

I didn't have the same experience that others seem to have here. Perhaps if the Patricia person everyone talks about would have helped me, it would have been better. Overall, I say this place is an absolute joke and scam. The person I worked with was as cold as a person could be, and somehow fee after fee was added to my bill even though I called the national call center the night before to set everything up, and they told me the "final" price which wasn't at all the final price once I arrived at the unit. If you really want to store your stuff here, keep track and document all your interactions so you can call them out on the random fees they add to your bill

Patricia was very pleasant and easy to work with. Very professional , explaned things very well. I really enjoyed this rental experience!

Thank you! My short term storage rental was perfect for my needs in between my move. Patricia remembered me each time I went in and was excellent in her customer service. Would highly recommend this Public Storage location to anyone in the Bloomington area.

Patricia and Latasha were great!

Patricia and the staff we great, the unit was good and the rent was fair.

I just rented on the 30th of May with Amber. She helped me look for a unit that fit my budget. I then came in and met the property manager Patricia and she was very informative with my payment questions. I totes mcgoats recommend

Patricia R. is so smart and professional. She runs a very efficient, clean, friendly storage facility. She went out of her way to assist us with our storage units. She knows the answer to every question. The District Manager, Charles Gardner, was very impressive as well. I highly recommend this storage place!

Went in today to remove my stuff from my storage unit. Patricia was so helpful! She was friendly and VERY thorough. I have had my unit for almost five years and have always had a very good experience with the staff and the facility.

Make that lady happy now as I am recruiting right accross the street. Pro Exteriors and MJE Marketing LLC You can bet that! And Im not easy to handle.... awesome retail customer care....and the experience has me doing this. I never do. Only to complain..not today thank you...

I came to rent storage I get help was awesome quick to help I hope everyone is like her.

I really love this location, Patricia is always really helpful whenever I'm having trouble moving stuff or have a few questions. I would really recommend this location to others!

Always very organized facility. We're short term only because of moving out of state. Patricia always has a greeting by name when you come in. Excellent memory and stellar customer service skills. Thanks so much for making storage the least stressful thing about moving.

Patricia provides great customer service and answers any and all questions.

Patricia is always willing to help and pleasant to interact with. Couldn't be more pleased with the experience

I called this location at 5:55 p.m. and asked if they could please stay late so that I can rent a storage space as I already had my U Haul truck packed up and ready to go, the manager working Patricia said that she would gladly stay late for me. I arrived and she asked what I was storing so that she could pick out a space for me luckily it was on the first floor. I just came today and her and Amber were working and were kind enough to let me plug my phone in in the office to charge while I move stuff in. Very happy so far for picking this storage place.

Patricia always greets however comes in with a beautiful smile and an attitude to match! Her passion and commitment makes you feel wanted and that your business is appreciated. I would definitely recommend working with Patricia for any of your storage needs.

Just came today...had rented before, however Patricia gave me all the information like I was a new customer. She was great and got me my storage unit.

Was a very easy process to get my storage unit. The employee who assisted me was knowledgeable and friendly.

Great service. Thanks to patricia and keisha

Patricia has been spectacular in helping us with my friends storage locker and our situation. I've never seen a cleaner facility ... Only downside is that the property is a bit icy out back. Big props to Patricia! Thank you so much. Recommend this storage facility .

Very friendly staff and very convenient! Would definitely recommend to others!

Patricia is a very nice manager , I appreciate the way she helped me she is really the best again thanks Patricia⭐️⭐️⭐️⭐️⭐️

Agree with other reviews - Patricia was nice and super easy to deal with.

Great customer serv

I came today to rent and storage room today and Patricia was great she was a great help and helped us find what we needed yay 😀😀😀😀

Patricia is a very good manager, very helpful and knowledgeable. I appreciate her friendliness and her helpfulness in getting my unit and putting in my things.

Patricia is great!

Everything I come in they give outstanding customer service. Patricia rented to me and is the one that I deal with almost every time. Very pleasant. If I have a question or issue I call the office and they are quick to assist me. Thanks for everything. -Sharon

hello, I walked into a public storage in Bloomington on Lyndale. as first time as i am comparing all those storage unit locations since i am new. and i am very impressed at first when i walked in this lady name Patrica use her best in sign language to communication with me and i was impressed because i am actually deaf and she was very friendly to me as i asked few questions and she did way ahead of all my question and helped me alot since i am new to this.. and i had few prices to compare and it was the best prices of all as i compared 4 locations.. she is very nice lady.. i would recommend go to her and ask for Patrica she is very good at listening to your opinions.. Very impressed.. Joshua

i paid at bloomington and patriciw helped me and helped me set up parking for a different location. many thanks

i saw Patricia at the property this weekend and she took the time to say "Hi & how's it going" You don't get that kind of customer service very often. We always have good conversations when our paths cross. She is a great asset to Public Storage and we always enjoy her.

I chose this facility for easy access and based on the excellent reviews. I am impressed with the quality of service. Patricia makes is great to do business with and getting a space was a breeze. After 5 months I love the experience and will stay here even though I am currently moving further away.

Patricia alway has a really good actitud and always try to help you the best way is possible, she's very good employee with great services skills .

Super good experience. Patricia is awesome! Always friendly.. I dreaded seeing any other staff than her.

Great customer service, very friendly, and knew exactly how to teach her customers. Thank you Patricia 😊

Patricia was very friendly and organized. She made the process of renting a storage unit very easy. She even showed up with a cart when I was moving my things into the unit to make it easier for me.

Patricia was very knowledgeable and courteous in helping my friend with her storage ideas

Patricia is awesome ! She helped me with all of my needs at the coon Rapids location! She needs a promotion ! She makes the services worth it! Very good customer service!!!!!

The customer service was pretty good. The gal helped my find the perfect unit for my things..

Patricia and the rest of the staff in Bloomington are all customer-first oriented! Great service, hassle-free! Will recommend to my family & friends Thanks!

My experience with PS was great. Angie customer service skills is off the chart, she's precise and makes the process of getting exactly what I needed easy. Showed me all the short cuts to and from my unit from entry to exit, made sure I knew where all the knobs for the lights were (lol) and above all was a fun friendly lady. Keep up the good work Angie!!!

I come very often and Patricia is very welcoming

I just want to say I had such a great experience with Patricia from Public Storage as a customer. She provided me with great customer service and made sure to answer any questions or concerns. She was so awesome I referred her to two friends!

Everyone I have talked to there are great! I will never rent anywhere else! Wonderful customer service!

Awesome service patricia was great and Ashley from Shorewood was wonderful helped find my location

I had a great experience with Patricia. She was VERY helpful and courteous. I'm very pleased with her customer service skills. I left her a voice-mail to setup an appointment, she returned my call and explained all the applicable charges. When I visited the building, she gave us a tour and signed me in the system. it was quick.

I went in one time to deliver bagels from my brueggers store and before I left I spoke with a lady named Patricia about a couple storage units that I was possibly looking into soon and she was very very informative and knew what she was talking about and very nice in helping me find what I needed.

The space meets my needs and Patricia is awesome to work with.

Patricia was very helpful when I inquired about storage options!

I had a great experience with Patricia. She was VERY helpful and courteous. I'm very pleased with her customer service skills.

Patricia had great customer service at the bloomigton public storage, she showed us the whole property and how everything works and where everything is. She knows what she is talking about and I feel more at ease. Thanks again Patricia!

Patricia service was totally awesome she rocks.

Patricia was very helpful and pleasant to work with. She made the experience of obtaining a storage unit comfortable. Great attitude and exceptional customer service!

Patricia was very helpful. i give her a five star. Keep up the good woork.

quick, professional and fantastic

I made a reservation for my cousin to rent a storage unit there, Patricia called within minutes (they work faster than Jimmy John's here) to confirm with me and to make sure I knew everything I needed to bring before we arrived (location and what not). Then we went and were greeted by Amber who gave us a tour of the property and made sure the space worked out for our needs. Patricia and Amber were both very helpful and friendly I would definitely recommend this location to others.

went into the store trying to find an odd shape box that needed to be big but skinny, patricia suggested a picture mirror box and it worked great. thanks for the tip

I have only owned one storage unit prior to signing up with Patricia at this Bloomington location. Patricia was extremely helpful and courteous throughout the introductory process. She showed me how to operate the keypads at the gate and door, showed me where the carts and bins were to help me lug in the (abundance) of stuff that I had, and walked me to my unit. I had no issue signing up for 6 months with Patricia and look forward to storing here. P.S. a climate controlled unit in Minneapolis is way better than the alternative and my price I got was fantastic when compared with other storage facilities in the area though the prices fluctuate at all storage facilities. Thanks, Patricia, thumbs up!

this is a great place for storage of any kind. Ask for patricia the manager , she is a true expert and very helpful.

I had a great experience with Patricia at the Bloomington location. She helped me move in to a larger locker for the same price which really helped me in a tough situation....too much stuff!!! She was so professional and positive about making this work for me. She had me signed up and shifting my storage within minutes. Her positivity made my day!!!!! A truly great customer experience. I recommend this business!!!!!!

I have been using this facility for 28 years . Have had a pleasant experience so far, have had about 15 different spaces. Would recommend this place to anyone who is in need of storage. Patricia is very helpful and such a great asset to the company. I get deliveries sent and its no hassle. Patricia and the other staff are so accomidating . Great place!

very friendly and helpful staff and easy access. thanks.

Patricia was super friendly and a great representation for the company. The general set up of the building for the inside units is not very efficient; you can only enter through one set of doors on East side of the building, go unlock your unit, prop open another set of doors on the North side of the building, walk back to your car on the East side, drive it around to the North side and then don't forget the convenient cart that's back on the East side through a different set of doors. Best to have two people to tackle the unlocking and driving around to make it faster. Other than that, it's great to have the versatile, temp-controlled storage space!

Had excellent service from both Patricia and Ramiro with selecting just the right bin for our needs and convenience. They were very professional, friendly and personable, and helped to make the stress of moving much more pleasurable. We recommend this facility to all.

Patricia helped me and my dad find the perfect size storage unit while we are doing an addition on our house! Very friendly with the customers

My girlfriend and I rented a space temporarily before we moved to Mankato for school. Patricia was very helpful in finding us the right size space and sold us a cover for our mattress (which ended up coming in handy when we tied it to our car roof, I was going to use a sheet but instead got that). I would definitely work with Patricia at this location again. Thanks guys!

A very good experience. Patricia was so sweet! (:

Fantastic and easy to set up

Patricia was very, very helpful, friendly and knowledgeable. She went above and beyond the call of duty every time we have been there.

I was very satisfied with the service Shirley provided and very thankful. I would recommend this location.

Patricia was very helpful in picking the right size unit and getting all the packing materials we needed. We got through the paperwork quickly and were able to start moving things into storage right away.

I had the best customer service at Public Storage - THANK YOU Patricia. Wow! talk about someone knowing their job. Patricia made me feel very welcomed; she answered all my questions and made sure I knew my way around. I would differently recommend Public Storage to anyone who is looking for a storage unit. Thanks Patricia...you ROCK!

Patricia was super helpful, kind, and enjoyable to work with! Great place!

Bought boxes here awhile ago. Was in and out quickly, Patricia gave good tips for packing. And helped bring stuff to our car. Great customer service! Will come back if we need more supplies

Shirley was very straight to the point in regards to all regulations in renting a unit. Professional and very friendly. Glad to have the experience.

We are very happy with public storage! and Patricia was very helpful and has great customer service

My spouse and I rented a space here not long ago. Patricia was great. She knew what she was doing. There was construction going on so she showed us the normal way to access space and the temp alternate way. She really made us feel welcomed and at ease with the whole process as we are first time renters. Greatly appreciated the friendly smile and knowledge. Thanks!

Patricia is the bomb. So easy to work with and always helpful. So glad i found this place to store my stuff. The climate controlled units are worth it during the long winters here in MN. You betcha!!

I have been using this location for 2 years now. Patricia is wonderful! She knows me even if she hasn't seen me in a few months. Her customer service is A+++, couldn't ask for better, no matter what the issue is. In December there was a problem with some water damage in my unit. Patricia told me how to go about filing a claim, and the claim company was awesome! They were easy to communicate with, filing a claim was simple, and the payment was fast. Very satisfied customer here!

Great service provided Sue, she really pays attention to details. Sue made sure I knew where my space would be located & would suit my needs. To walking outside to the key pad and having me enter my assigned code. Thanks so much Sue to your fine service.

Excellent service and always courteous and helpful.

I rented yesterday at Public Storage in Bloomington and was helped by sue. She was fantastic! From the time she called me to the time I left I got nothing but excellent customer service. I was originally going to rent at a place where the rent was a little cheaper but because of Sue's exquisite personality I decided to come here. I called the office this morning and spoke to Patricia the manager there and let her know what great a job sue did and she told me she really appreciated it and she helped me walk through how to write this review. I'm glad she did because I would highly recommend this location to anyone I know because of the friendly staff here! Thanks again Sue and Patricia

Great facility! Pactricia is very friendly and helpful. She takes pride in what she does. We appreciated that the facility was well maintained.

My experience with Public Storage has been really wonderful. I tried to rent from another location but they didn't have what I needed. Sue recommended that I try this location. I met Patricia at this location and she was so helpful and pleasant. I would definitely recommend this to a friend

During our stressful time of last moment moving. I went to see Patricia at the public storage she was very pleasant and helpful to work with. She understood our needs and was very accommodating, I also did some research and found the pricing of this storage facility to be the most competitive around, I highly recommend this place to anyone needing storage and in the future I will go no where else. Thanks Again Patricia Sincerely Joel

Patricia was wonderful! very helpful and understanding. Convenient hours and location. I would highly recommend this storage space!

Have been storing there since August. Convenient, clean and wonderful personnel. Patricia is awesome and after not seeing her for over 2 months she knew who I was and helped me locate my unit. She is a great employee with excellent customer service skills.

We found the facility to be neat and clean and convenient to use. The staff was always helpful, friendly and courteous.

When I called for pricing, I was NEVER told about the mandatory insurance that is a minimum of 8$ per month. The operator even stated that I would only need to bring 21 dollars plus tax for the first months rent (a special). Also, be sure to bring your own padlock when you get your space. They told me that it was NOT okay to bring my own padlock after business hours as I planned on.