Staff member was excellent and professional.
Great customer service. Excellent prices. Brandi was very helpful
Brandi was very professional and hands on with my entire rental from getting me checked in and downloading the app. Great customer service!
Customer service is great at this location. The property manager Brandi is very friendly and helpful and genuinely cares. Excellent at her job. Rent here.
Excellent location and outstanding customer service
Brandi was helpful with rental and downloading the app. Thanks for the great service
Thanks Brandi for all your help!
Horrible experience ! Unit of 8 years always paid on time broken into through unit next door over 9 thousand in tools stolen. Police responded took report but actual office on site can not even return my phone call about what happened or when it happened? Do not store anything you actually need or care about at this location.
Great customer service from Brandi
Brandi has a great personality and wonderful customer service
Been a customer for a long time and Brandi is the best manager by far. Pleasant and knowledgeable.
Brandi the property manager at the Bowie street location in Laurel was awesome. She really was professional and accommodating with my storage move in! Please don't go anywhere else for storage except Bowie! Thanks Brandi!
Brandi the property manager is great at her job! Very attentive and always friendly and willing to help. Love this location!
Brandi was very helpful and fast great service
Brandi is the best she came back to the Bowie location after she lefted and still help me and my mom out great customer service
Brandi was extremely helpful
I went from paying $46 dollars in 3 months to being ripped off in paying $78 for a Space Size: 5x5.
I had a great experience at this location, Lawerence assisted me and was very helpful.
Brandi was very helpful and straightforward! She was very knowledgeable and helped me out alot! Thanks Brandi!
Brandi was excellent. The app is great
the management and the app is great!
The customer service received by Brandi at this location has been phenomenal. Best location I have ever rented from!
Thank you Lawrence for the great service, everything was easy and fast.
Great property and management
Excellent service from Brandi! She even stayed late to make sure I got the space I was satisfied with thanks alot
Brandi was a great help. Thanks again.
Brandy was helpful and I appreciate her.
Went in to inquire about storage for a later date and the office manager Brandi was very helpful and informative. She took the time to explain the process and benefits of storing there. Great personality and customer service skills.I will definitely rent here when the time comes.
Thanks for the great service Brandi! Always pleasant
This is my first time ever having a storage and Brandy the branch manager was the BEST!! She answered all my questions and helped me with my reservations. The lady was just the best. I would recommend coming to this location just for her because she really was just great. I have really bad social anxiety and she was just so patient and cool with me!! Public storage give my lady a raise !
It was the easiest process getting a unit here and the lady in the office was a sweetheart. Thank you muches
It's in the cut be nice for temporary storage.
This location was great for meeting my storage needs. That was due in large part to Brandy. I stored excess belongings at this location over the course of two years. Anytime I had questions or concerns as my storage needs changed, Brandy was alway extremely professional and helpful. Thanks again!
Brandi is so bright and brilliant.help me with rental and app. I would give her 10 stars
Brandi is phenomenally professional and courteous.She is also very thorough in explaining rates and available discounts.I will definitely recommend her location to friends,family and passer byers.
Thank you for all your help and hard work Brandi
I maintained a storage unit at this facility and the main reason why was BRANDI! From the first day I purchased the unit till the end, she has been amazing. Her customer service is above average. Any issues I had she went above and beyond to help me solve them. After establishing rapport I felt that my belongings were in great hands.
Brandy was very informative and helpful. Best experience today!
Came to this storage unit and it was super clean. Brandi was super helpful and personable. Would definitely recommend.
Brandi is SO amazing. She really explained everything very thoroughly. Called me back when I was on hold, assured me on all the fees and the policy questions I had and made sure I saw the unit before buying. This is the BEST storage experience I have ever had. You want to work with Brandi!!!
Brandi made this process so smooth! Helped me upgrade my storage unit within 5min! Thank you so much!
Brandi was very helpful and showed me how to use the app which is very convenient
The facility is well kept and secure. Ms.Brandi has a great personality and exceptional customer service. Highly reccomendable
Ms Brandi is awesome and super sweet. Thank you so much mama
Brandi was extremely helpful and Polite, she explained the process step by step, I strongly recommend.
Excellent customer service at this location
Lawrence has been with the company for a quite some time now and honestly he’s great. He deserves a raise. I would definitely recommend Public storage if he was the one working there.
Great prices and excellent customer service!
Brandi, was outstanding very helpful, really appreciated her hospitality. Thanks for helping me download the app
Brandi was wonderful and gave me the best customer service experience I've had in a long while
Brandi is the bomb! We were having a a problem at another unit and she calmed us down and was able to interpret our immediate needs and she took care of everything and closed us with “ now everything we just discuss is available on the app so please download it”. Brandi should be in charge of your customer service dept.
Excellent location and management.
Brandi was a God sent, I had an issue with my reservations and she came to my rescue real quick. You know what, GO THERE NOW. SHE GAT YOU
She is Very Nice Lady and Helpful which she is professional
Brandi is the greatest! Thanks for everything
Brandi was Friendly and helpful while serving me . Thank you
Brandi, was VERY helpful. She also assisted me with downloading the app. 5 🌟
Love the location and management. Been here a few years and finally downloaded the PS app with Brandi the property manager help.Very convenient tool.
Ms. Brandi was very nice and helpful. Excellent customer service. I would definitely recommend this location.
Ms Brandy was soooooo sweet an made it so easy to do business with your company she is a truly valuable resource!!!!
Lawerence was very helpful in assisting me today he is kind and I wouldn’t rent at any other location they are always helpful and caring at this location!
Me and my husband visited this site. The young lady who assisted me was very pleasant, respectful and informative. The experience was great Thank You for the amazing service.
Nice prices and service from Brandi the manager.
Brandi! Thanks for the excellent service
Mr. Lawrence was amazing and provided excellent customer service. He made my experience wonderful!
Commendable service from facility manager Dimond. Sincier and great communicator and gave me nice facility tour that helped me make decision.Keep it up.
I just wanted to tell Lori that she is the BEST!!!! She is a very knowledgeable person and always willing to help. I like the fact that she gives me curtousey calls to remind me of my payments because i will forget. Thank you Lori for your constant help and all the work you do at Public Storage.
Hands down just walked out the building. Outstanding customer service and respect easy and quick access and help with understanding the unit an terms and agreements. If anyone looking into a storage unit. This is the place. Relocated from Alabama and they came through for me. Thank you. 😊 Ms Brandi
Brandi was a great help to me!!!
Brandi is amazing. Great, and I mean GREAT, customer service. Very patient with all of my questions and proactive about getting back to me whenever I called. I would highly recommend you pick this location!
Brandi was very helpful with everything. Location is convenient.
BRANDI WAS A GREAT HELP WITH COMPLETING THE ONLINE RENTAL! THANKS FOR EVERYTHING
Brandy is the best manager Laurel Bowie Rd has ever had. She’s dependable, nice and responsive to my requests every time. Even when I have been late, she has always kept me in the loop of procedures and regulations to rectify things in an orderly fashion. Thanks Mgr. Brandy. You’re the best and keep up the great work.
Brandi was amazing!!!! I really appreciate her professionalism and customer service!!! I’ve never had to rent a storage but she really eased my stress !!!! I definitely give her 10 stars!!! I would definitely recommend this facility for any storage needs!!!!!!
It is a Sunday and I needed a space for my items. I was supposed the manager took on her time to reserve a space before the store opening time. She is such a blessing to care about customer time. She deserve
s five stars for her work.
I received excellent customer service from the manager Brandi at this location. Her knowledge and expertise are greatly appreciated. This is a very safe and accommodating rental space. The pricing to rent is great as well.
Thanks to Brandi for helping me. Very pleasant young lady. Will recommend this location to my friends and family.
This place is a bit old. We rented a unit online and when I check it out, the inside walls were cardboard and there were holes everywhere. I did not feel comfortable leaving my stuff in there, esp because we had a mattress to store. We canceled the unit and went to the Public Storage down the road.
Public storage made my moving experience so easy. Brandi was amazing and a extremely helpful for a newbie like myself.
Great customer service. The manager Brandi was very nice and professional. She always smiles.
Ms Brandi is awesome with great courtesy and professionalism and her smile has always made me smile
Brandi his excellent she really go out off are way to make sure am good.
Brandy delivered excellent customer service definitely recommended.
Very good customer service was respectful Brandy was a big helper .
Thank you Brandi for helping me setup my online account and downloading the app. Now I can pay my bill easy and open the gate with my phone. Very convenient
Brandi at the Public Storage was very informative and professional from beginning to end. She was extremely accommodating and helpful with my transaction. I will be using this location again in the future if needed. I also plan to refer anyone in need of storage for items or parking spots! Thanks again Brandi!
Brandi helped me with my rental today. Very professional and nice
Brandi helped me with my eventually and public storage app. Thank you!
Brandi was good at explaining things in detail & her customer service was great.
Very knowledgeable and helpful. Aaron us Very kind
I am so impressed with Public Storage on Bowie Road in Laurel, MD. I purchased/reserved a storage unit on line a few days ago and was scheduled to move in today. Unfortunately, I needed to cancel the storage unit because of a family emergency. After explaining my situation the Manager/Sales Representative Aaron was able to refund me the entire amount that I paid. In times like these...Aaron's customer service was greatly appreciated. My family will definitely be using this storage facility in the near future.