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Address

14950 Bowie Road
Laurel, MD 20707

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

301-960-5376

301-960-5376

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

301-960-5376

301-960-5376

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 23/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 23/mo $46
    Online only price
    Half Price Sale

    No Obligation

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    5'x6'
    Online only price
    $ 25/mo
    Online only price
    Half Price Sale
    Small 5'x6'
    • Inside unit
    • 1st Floor
    $ 25/mo $50
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    5'x5'
    Online only price
    $ 32/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 32/mo $64
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 47/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 47/mo $94
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 82/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 82/mo $164
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 165/mo
    Online only price
    Parking 10'x30'
    • Uncovered parking
    $ 165/mo $220
    Online only price
    Hurry!
    Limited availability

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x20'
    Online only price
    $ 175/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 175/mo $350
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 334/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 334/mo $445
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Laurel Storage Units Near Route 1 and Laurel Bowie Road

Find storage units in Laurel between Route 1 and Laurel Bowie Road. Halfway between Baltimore and Washington, DC, you can enjoy all the benefits of the city while feeling comfortable at home.
Turn over a new leaf and finally stop sweating storage! Clean out those catch-all drawers, hall closets, and crawl spaces with one of our 5x5 storage units. 5x5 storage units are perfect for small items like sports equipment, extra luggage, winter coats, and tools. Of course, if you want to tackle the garage too, we also offer 5x10 storage units that can fit bicycles, patio furniture, and small appliances.
Our 10x10 storage units are popular for apartment dwellers, anyone who has recently downsized, or as temporary storage during a renovation. With space for three rooms worth of furniture, boxes, and more, they're versatile enough to get the whole house organized.
Ready to get your driveway back? This location also has a number of parking spaces, as well as parking for RV and boats available. When you're ready, you can hit the nearby Patapsco River or hit the road to see the sights of the Eastern Seaboard.
For your largest items and storage needs, we also offer 10x20 storage units, which you can load into easily with an outdoor drive up storage unit. Of course, we also have indoor storage units at this location to suit everyone's self storage preferences.
Use our eRental program to book a contactless move-in to the storage unit of your dreams today!

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 463)

March 1, 2024
Google Public Storage Kevin Moon
Thanks for the great service Brandi! Always pleasant
March 1, 2024
Google Public Storage Henroy Denton
Brandi was helpful with rental and downloading the app. Thanks for the great service
March 1, 2024
Google Public Storage joseph bienaime
February 23, 2024
Google Public Storage Wrap Highness
This is my first time ever having a storage and Brandy the branch manager was the BEST!! She answered all my questions and helped me with my reservations. The lady was just the best. I would recommend coming to this location just for her because she really was just great. I have really bad social anxiety and she was just so patient and cool with me!! Public storage give my lady a raise !
February 22, 2024
Google Public Storage ROGER KPORKENU
February 15, 2024
Google Public Storage B love Frame
Great customer service. Excellent prices. Brandi was very helpful
February 15, 2024
Google Public Storage Christopher Watts
February 12, 2024
Google Public Storage jennifer karikari
Customer service is great at this location. The property manager Brandi is very friendly and helpful and genuinely cares. Excellent at her job. Rent here.
February 12, 2024
Google Public Storage Charmaine Ambush
It's in the cut be nice for temporary storage.
February 12, 2024
Google Public Storage amy allen
It was the easiest process getting a unit here and the lady in the office was a sweetheart. Thank you muches
February 7, 2024
Google Public Storage quintin Williams
Brandi is great!
January 29, 2024
Google Public Storage Jana'e Waugh
This location was great for meeting my storage needs. That was due in large part to Brandy. I stored excess belongings at this location over the course of two years. Anytime I had questions or concerns as my storage needs changed, Brandy was alway extremely professional and helpful. Thanks again!
January 28, 2024
Google Public Storage Eric Mcdonald
Brandi is so bright and brilliant.help me with rental and app. I would give her 10 stars
January 16, 2024
Google Public Storage Dawn Wright
Brandi is phenomenally professional and courteous.She is also very thorough in explaining rates and available discounts.I will definitely recommend her location to friends,family and passer byers.
January 8, 2024
Google Public Storage Olalekan Bankole
Excellent service
December 4, 2023
Google Public Storage Amiche Online
Thank you for all your help and hard work Brandi
December 3, 2023
Google Public Storage apryl wheaTon
I maintained a storage unit at this facility and the main reason why was BRANDI! From the first day I purchased the unit till the end, she has been amazing. Her customer service is above average. Any issues I had she went above and beyond to help me solve them. After establishing rapport I felt that my belongings were in great hands.
December 2, 2023
Google Public Storage Larry Hawkins
December 2, 2023
Google Public Storage Linda Pitts
Brandy was very informative and helpful. Best experience today!
November 20, 2023
Google Public Storage Roger Kporkenu
Brandi the property manager is great at her job! Very attentive and always friendly and willing to help. Love this location!
November 8, 2023
Google Public Storage mauricio alfredo villeda
November 3, 2023
Google Public Storage Saleem Rice
October 31, 2023
Google Public Storage Maggie Black
October 22, 2023
Google Public Storage Shameka Blunt
Came to this storage unit and it was super clean. Brandi was super helpful and personable. Would definitely recommend.
October 16, 2023
Google Public Storage Jonae Townsend
Brandi is SO amazing. She really explained everything very thoroughly. Called me back when I was on hold, assured me on all the fees and the policy questions I had and made sure I saw the unit before buying. This is the BEST storage experience I have ever had. You want to work with Brandi!!!
October 13, 2023
Google Public Storage James Townsend
Brandi was excellent. The app is great
October 10, 2023
Google Public Storage Jeff Cox
Good job Lawrence
October 9, 2023
Google Public Storage Dee Dee
Brandi made this process so smooth! Helped me upgrade my storage unit within 5min! Thank you so much!
September 8, 2023
Google Public Storage Abdullahmuhammad kaaba
the management and the app is great!
August 23, 2023
Google Public Storage Sandra King
Fast and convenient 😉
August 6, 2023
Google Public Storage Deborah P
Brandi was very helpful and showed me how to use the app which is very convenient
August 4, 2023
Google Public Storage Timileyin odejinmi
August 1, 2023
Google Public Storage Cathè Valencia
August 1, 2023
Google Public Storage gary katski
July 28, 2023
Google Public Storage Mercy Eberechi
July 28, 2023
Google Public Storage Benedicto Estrada
Would give 6 stars!
July 28, 2023
Google Public Storage Azukah Achikeh
Great property and management
July 24, 2023
Google Public Storage Frame 888
The facility is well kept and secure. Ms.Brandi has a great personality and exceptional customer service. Highly reccomendable
July 24, 2023
Google Public Storage oliver EARL
July 15, 2023
Google Public Storage Sarwan Poonwah
June 30, 2023
Google Public Storage Amy Allen
Ms Brandi is awesome and super sweet. Thank you so much mama
June 29, 2023
Google Public Storage Miguel Quintanilla
Brandi was extremely helpful and Polite, she explained the process step by step, I strongly recommend.
June 23, 2023
Google Public Storage Jonah Arthur
Excellent customer service at this location
June 21, 2023
Google Public Storage Marcus Mickens
Lawrence has been with the company for a quite some time now and honestly he’s great. He deserves a raise. I would definitely recommend Public storage if he was the one working there.
June 19, 2023
Google Public Storage terry Essuah-Mensah
Brandi is always great
June 10, 2023
Google Public Storage Don Cotten
May 22, 2023
Google Public Storage Yovani D Lopez
May 22, 2023
Google Public Storage Cece Carter
Great prices and excellent customer service!
May 20, 2023
Google Public Storage Kyshina Dickerson
Brandi was a great help. Thanks again.
May 12, 2023
Google Public Storage Giovanny Lara
Brandi, was outstanding very helpful, really appreciated her hospitality. Thanks for helping me download the app
May 8, 2023
Google Public Storage Antwon Burton
Brandi was wonderful and gave me the best customer service experience I've had in a long while
April 21, 2023
Google Public Storage Gwen Thompson
April 18, 2023
Google Public Storage Mable Thomas
Fast service delivery
April 16, 2023
Google Public Storage gary schatz
Brandi is the bomb! We were having a a problem at another unit and she calmed us down and was able to interpret our immediate needs and she took care of everything and closed us with “ now everything we just discuss is available on the app so please download it”. Brandi should be in charge of your customer service dept.
April 10, 2023
Google Public Storage Wilson Garcia
Excellent location and management.
April 6, 2023
Google Public Storage YES WECAN
Brandi was a God sent, I had an issue with my reservations and she came to my rescue real quick. You know what, GO THERE NOW. SHE GAT YOU
April 5, 2023
Google Public Storage ganiu ishola
She is Very Nice Lady and Helpful which she is professional
March 29, 2023
Google Public Storage John Holly
Brandi is the greatest! Thanks for everything
March 27, 2023
Google Public Storage Ngeuga Odette
March 6, 2023
Google Public Storage Tobias Hamisi
Brandi was Friendly and helpful while serving me . Thank you
February 28, 2023
Google Public Storage Willi Edwards
February 18, 2023
Google Public Storage Kenneth White
Brandi, was VERY helpful. She also assisted me with downloading the app. 5 🌟
February 12, 2023
Google Public Storage salako adeniyi
Love the location and management. Been here a few years and finally downloaded the PS app with Brandi the property manager help.Very convenient tool.
February 10, 2023
Google Public Storage Delta Emerald Wolf20
Ms. Brandi was very nice and helpful. Excellent customer service. I would definitely recommend this location.
February 4, 2023
Google Public Storage Tommie Fitzhugh jr
Ms Brandy was soooooo sweet an made it so easy to do business with your company she is a truly valuable resource!!!!
February 3, 2023
Google Public Storage Tamara Garcia
Lawerence was very helpful in assisting me today he is kind and I wouldn’t rent at any other location they are always helpful and caring at this location!
January 28, 2023
Google Public Storage Vernell Blake
Me and my husband visited this site. The young lady who assisted me was very pleasant, respectful and informative. The experience was great Thank You for the amazing service.
January 27, 2023
Google Public Storage Yvette Ndjigui
Nice prices and service from Brandi the manager.
January 23, 2023
Google Public Storage New Initiative for Social Development NISD
Brandi was a great help.
January 20, 2023
Google Public Storage The Vsng
Nice service
November 30, 2022
Google Public Storage Brandenthecode don't know
November 30, 2022
Google Public Storage Kenneth Young
November 30, 2022
Google Public Storage kenneth achikeh
Brandi! Thanks for the excellent service
November 1, 2022
Google Public Storage Bettina Simmons
Mr. Lawrence was amazing and provided excellent customer service. He made my experience wonderful!
September 22, 2022
Google Public Storage Daniel Gari
Commendable service from facility manager Dimond. Sincier and great communicator and gave me nice facility tour that helped me make decision.Keep it up.
September 20, 2022
Google Public Storage Khalisah Board
I just wanted to tell Lori that she is the BEST!!!! She is a very knowledgeable person and always willing to help. I like the fact that she gives me curtousey calls to remind me of my payments because i will forget. Thank you Lori for your constant help and all the work you do at Public Storage.
September 15, 2022
Google Public Storage Brandon Walker (MrMaddenLF3)
Hands down just walked out the building. Outstanding customer service and respect easy and quick access and help with understanding the unit an terms and agreements. If anyone looking into a storage unit. This is the place. Relocated from Alabama and they came through for me. Thank you. 😊 Ms Brandi
September 5, 2022
Google Public Storage Aaron Jones
Brandi was a great help to me!!!
September 1, 2022
Google Public Storage Anna-Karina Caudevilla
Brandi is amazing. Great, and I mean GREAT, customer service. Very patient with all of my questions and proactive about getting back to me whenever I called. I would highly recommend you pick this location!
August 31, 2022
Google Public Storage Patrice Mba bekale
Brandi was very helpful with everything. Location is convenient.
August 24, 2022
Google Public Storage Artiesha Jenkins
Friendly lady there.
August 20, 2022
Google Public Storage Donald Miles
BRANDI WAS A GREAT HELP WITH COMPLETING THE ONLINE RENTAL! THANKS FOR EVERYTHING
August 12, 2022
Google Public Storage David Hughes
Brandy is the best manager Laurel Bowie Rd has ever had. She’s dependable, nice and responsive to my requests every time. Even when I have been late, she has always kept me in the loop of procedures and regulations to rectify things in an orderly fashion. Thanks Mgr. Brandy. You’re the best and keep up the great work.
July 25, 2022
Google Public Storage Solo Mcdaniels
Brandi was amazing!!!! I really appreciate her professionalism and customer service!!! I’ve never had to rent a storage but she really eased my stress !!!! I definitely give her 10 stars!!! I would definitely recommend this facility for any storage needs!!!!!!
July 17, 2022
Google Public Storage Al Abidjan
It is a Sunday and I needed a space for my items. I was supposed the manager took on her time to reserve a space before the store opening time. She is such a blessing to care about customer time. She deserve s five stars for her work.
July 9, 2022
Google Public Storage zainab Amara
Brandi was very helpful
July 1, 2022
Google Public Storage Vince Armstrong
I received excellent customer service from the manager Brandi at this location. Her knowledge and expertise are greatly appreciated. This is a very safe and accommodating rental space. The pricing to rent is great as well.
June 24, 2022
Google Public Storage TRE HAMPTON
Thanks to Brandi for helping me. Very pleasant young lady. Will recommend this location to my friends and family.
June 24, 2022
Google Public Storage Momo Air duct cleaning services LLC
Great customer service from Brandi
June 18, 2022
Google Public Storage Sarah Singleton
This place is a bit old. We rented a unit online and when I check it out, the inside walls were cardboard and there were holes everywhere. I did not feel comfortable leaving my stuff in there, esp because we had a mattress to store. We canceled the unit and went to the Public Storage down the road.
June 6, 2022
Google Public Storage Kiona Jè
Public storage made my moving experience so easy. Brandi was amazing and a extremely helpful for a newbie like myself.
May 14, 2022
Google Public Storage bless Stevenson
Ms Brandi is awesome with great courtesy and professionalism and her smile has always made me smile
May 14, 2022
Google Public Storage Artiesha Jenkins
Great customer service. The manager Brandi was very nice and professional. She always smiles.
May 13, 2022
Google Public Storage sunday da opanuga
Brandi his excellent she really go out off are way to make sure am good.
April 24, 2022
Google Public Storage Aruna Allie
April 15, 2022
Google Public Storage Phillip Aluko
April 2, 2022
Google Public Storage Isaac Strickland
Brandy delivered excellent customer service definitely recommended.
April 2, 2022
Google Public Storage Dante Bray
Very good customer service was respectful Brandy was a big helper .
March 4, 2022
Google Public Storage melindo drakes
Thank you Brandi for helping me setup my online account and downloading the app. Now I can pay my bill easy and open the gate with my phone. Very convenient
February 26, 2022
Google Public Storage lalala bouey
Brandi helped me with my rental today. Very professional and nice
February 26, 2022
Google Public Storage Tonya Alston
Brandi at the Public Storage was very informative and professional from beginning to end. She was extremely accommodating and helpful with my transaction. I will be using this location again in the future if needed. I also plan to refer anyone in need of storage for items or parking spots! Thanks again Brandi!
February 21, 2022
Google Public Storage Roland Akwetteh
Brandi helped me with my eventually and public storage app. Thank you!
February 11, 2022
Google Public Storage Ameka Harris
Brandi was good at explaining things in detail & her customer service was great.
January 28, 2022
Google Public Storage Landy
January 12, 2022
Google Public Storage Tracy Johnson
I am so impressed with Public Storage on Bowie Road in Laurel, MD. I purchased/reserved a storage unit on line a few days ago and was scheduled to move in today. Unfortunately, I needed to cancel the storage unit because of a family emergency. After explaining my situation the Manager/Sales Representative Aaron was able to refund me the entire amount that I paid. In times like these...Aaron's customer service was greatly appreciated. My family will definitely be using this storage facility in the near future.
January 12, 2022
Google Public Storage Jessica Johnson
Very knowledgeable and helpful. Aaron us Very kind
December 16, 2021
Google Public Storage Shaquille Patternson
Brandi was amazing & very helpful !!!
December 1, 2021
Google Public Storage Troy Smallwood
I just wanted to say that Brandi was extremely courteous, professional and helpful. She also informed me about the app that makes service even easier. I would strongly recommend this location strictly for customer service alone.
November 14, 2021
Google Public Storage Re'el Hawkins
Got my rental quickly without issue. Brandi was super helpful in helping me determine the best size for my needs. Thanks Brandi!
October 8, 2021
Google Public Storage Gabriel Gutz
Great customer service with a smile!!
October 7, 2021
Google Public Storage mike collins
Loved Brandi, very nice, friendly lady who met all our needs. Thank you Brandi
October 1, 2021
Google Public Storage Dr Kelley
Ms. Brandi and Ms. Kris are life savers. On yesterday, I was unable to locate the key to my storage unit and called a locksmith. After nearly an hour of trying, the locksmith had not removed the lock. The ladies saw my frustration and thought it was best for them to step in and take over the situation. Within minutes the lock was removed and so was able to access my unit. THANK YOU again, Ms. Brandi & Ms. Kris!!
September 26, 2021
Google Public Storage jairo canas
August 6, 2021
Google Public Storage LaToya Hall
Brandi was the best she helped me understand everything as needed for my storage space, she was nice and helpful a great pleasure to interact with for it to be so early lol .. I’m glad I got to meet her and chose this storage on Bowie road despite the road work …Thanks Brandi!!
August 4, 2021
Google Public Storage Laverne Matthews
I want to thank Brandi for having such excellent customer service. She was so helpful!
July 17, 2021
Google Public Storage Marouf Diallo
Had a great experience at this location. Had a problem with our reservation but Brandi stepped in and got us squared away quickly. She was super nice throughout the entire process.
July 12, 2021
Google Public Storage George Suggs
Brandi did a great job showing the storage facility, explaining our contract and insurance information. She did a wonderful job.
June 28, 2021
Google Public Storage Sarah Jones
June 4, 2021
Google Public Storage Stephan Nicco
Came here today an had the best experience in customer service from Brandi she assisted me an made everything so simple an easy i definitely recommend coming here an the prices are awesome compared to other storage places and it’s so convenient. Thank you Brandi
June 4, 2021
Google Public Storage Nicole Proctor
Love this place!!!! The customer service was amazing... Thank you Brandi for helping us. I truly appreciate it your customer service was the best, we definitely can tell you love your job. You were so pleasant and friendly. We will definitely be back.
June 4, 2021
Google Public Storage J r
Brandi this morning definitely definitely deserves 20⭐️s. Was knowledgeable,Great Customer Service.
May 16, 2021
Google Public Storage Patricia Henderson
May 13, 2021
Google Public Storage Joann Swabon
Awesome prices
May 13, 2021
Google Public Storage Emily Bryan
Maetia was professional, and curteous. Very helpful after an unsuccessful attempt at renting elsewhere. Would recommend this location as is clean and customer friendly.
April 10, 2021
Google Public Storage Leon Wells
Brandi was great she was very wise and so helpful thank God for her
April 6, 2021
Google Public Storage Elizabeth Sewordor (Liz)
Lawrence was very professional and has excellent customer services
March 22, 2021
Public Storage Dawn Wright
How awesome is Brandi your customer service ?I hear really great things about her.
March 11, 2021
Google Public Storage Sandra D
Today I was able to rent a 5x10 unit and it was such an easy process. Brandi was very polite and professional. She also adhered to the social distancing protocol which made me feel comfortable and safe while in the office. Brandi explained everything well so I knew how to use the access code and lock and unlock the unit. She answered all my questions and helped me get the app on my phone to make it easier to pay and get notifications. Very pleased with the customer service today.
March 10, 2021
Google Public Storage mbi tanyi
I just want to say thank you to Brandi at the desk for being so helpful and organized! She displayed great customer service and has been wonderful to work with!
February 25, 2021
Google Public Storage Carolyn Crosby
Brandi was very kind and accommodating when I went to pay my bill. She helped me tremendously. I appreciate her being so helpful!!! She is the reason I gave 5 stars!!
February 21, 2021
Google Public Storage Ike Lawrence
January 31, 2021
Google Public Storage Jesse10S
Brandy is amazing & extremely helpful, definitely the reason I’ll keep storing my stuff here
January 30, 2021
Google Public Storage benssonebo
I must say Ms Brandi was outstanding with the services I received. She took time to explain all my options and in a few minutes, I had made my decision and rented a storage. Thank you Ms. Brandi, I'll definitely recommend you to my friends. Kudos!👍
January 21, 2021
Google Public Storage Smooth2320
If you looking for a great place to store your items or vehicles, this is where you want to be. Brandi will take care of you all the time. Her customer service goes above and beyond.
January 19, 2021
Google Public Storage Al Locklyn
January 19, 2021
Google Public Storage Chukwudozie “Chido” Enweze
They will over charge you for getting the lock off if you lose your key
January 16, 2021
Google Public Storage AMIRAL KAMAL
January 13, 2021
Google Public Storage Carla CP Pollard
Brandi, was very helpful with renting my space today and I am a return customer because of her. 💯
January 13, 2021
Google Public Storage Lynette Harrison
January 8, 2021
Google Public Storage Lincoln Bah
Brandi was the best customer service I ever meet on my life she help me in answer all my questions nice in gentle in look to refer her any customer I meet on my life
January 8, 2021
Google Public Storage Julius Tesha
Brandi wa so helpful from reservation to rent and call her with quick phone respond that was so nice did make my life so easy, thanks again Brandi.
January 8, 2021
Google Public Storage Lynn
Went in to inquire about storage for a later date and the office manager Brandi was very helpful and informative. She took the time to explain the process and benefits of storing there. Great personality and customer service skills.I will definitely rent here when the time comes.
December 18, 2020
Google Public Storage Akeem Adeche
Very helpful with assisting on E rental. Thanks Brandi
December 10, 2020
Google Public Storage Salak Adenyi
Hello l am really impressed by the management attitude of the manager of this public storage unit on bowei road named Brandi. She been so helpful.and.always make.we customer's have a very strong royalty towards our buying commitment at the units. I wish the management to take a. Note of this
December 2, 2020
Google Public Storage Muhammad Gbongda
Very good location to rent from. Fast, friendly service with a smile. Highly recommended. Miss Brandy thank you.
December 1, 2020
Google Public Storage J Darius Greene
Brandi was extremely professional and helpful. Helped to confirm my decision to go with this company.
November 19, 2020
Google Public Storage Nick Jenkins
Brandi was a phenomenal help! Was easy to reach and made sure was able to assist with any issues.
November 9, 2020
Google Public Storage Edward Cummings
Brandi did a great job at costumer service when I went to get a rental.
November 8, 2020
Google Public Storage Michael Myers
Customer service was great
November 5, 2020
Google Public Storage Jacoby Newman
Brandi was excellent! Very pleasant to deal with. Great personality and helpful.
October 16, 2020
Google Public Storage Abe Darkwah
October 5, 2020
Google Public Storage Raymond Smith
The closing time is not right because I get off work 4.30 and gat close at 6.00
October 4, 2020
Google Public Storage Lusmar Pacífico Manhabusqui
Good price, not clean place
October 2, 2020
Google Public Storage Kimberly Hernandez
Mr. LAWRENCE WAS AMAZING AND WAS WILLING TO TAKE US TO THE STORAGE TO SEE IT FIRST AND EXPLAINED THE STORAGE SIZES !! Thank you once again
September 21, 2020
Google Public Storage Brandon Gerald
Ms. Brandi was super helpful! We were in and out. She was extremely informative in making sure we knew all the details of our contract. I’ve been to other storage places and Ms. Brandi definitely made this experience easy for me compared to others.
August 14, 2020
Google Public Storage HAVI
I am very satisfied with Brandi’s excellent customer service!!!! She called to confirm my move in date and when speaking with her she gave me every detail needed for check in. Brandi has a personality that allowed for positive chit chat and she seemed happy to help and answer all of my questions. Check in was smooth and I appreciated my overall experience with her, the space that I have, and the location!!!! Thank you Brandi!!!!
August 8, 2020
Google Public Storage ElKoko
August 1, 2020
Google Public Storage abdul wahab
I had an exceptional service with BRANDI @ Laurel Bowie Road, will recommend this Location at anytime. Thank You Brandi🙏💪👍🏻, A True Professional.
July 27, 2020
Google Public Storage Lobo DC
July 20, 2020
Google Public Storage Rebecca Persinger
July 16, 2020
Google Public Storage Dutti Bookman
July 16, 2020
Google Public Storage Kia Jenkins
Awesome customer service and great prices will definitely come here again
June 4, 2020
Google Public Storage Tiff Adams
My experience at public storage today was flawless. Brandi the manager walked me through the whole process with great detail and provided A+ customer service. She up sold me a product that turned out to be exactly what I needed and not in a pushy sales men way but in an expert way. Would definitely recommend this location to a friend or family member. Thanks again Brandi.
June 3, 2020
Google Public Storage BrClean Properties Maintenance LLC
Excellent staff. Competitive price and secure
May 17, 2020
Google Public Storage Lyla Moore
April 3, 2020
Google Public Storage Dannel Llagas
Good service
March 28, 2020
Google Public Storage Yuto Khan
February 26, 2020
Google Public Storage Rm Ndau
Lawrence is amazing and very helpful. The process was easy and not time consuming.
February 24, 2020
Google Public Storage kathy moon
Went to make payment for someone and Brandi was absolutely awesome 😊. She greeted me with a smile and was very welcoming. Even gave me info about storing. I hope to never need storage, but if I do. I know where I'll be storing!
February 20, 2020
Google Public Storage Sunday Jaiyeola
Brandi is fantastic and friendly.lawrerece does a good job. Great location.
February 15, 2020
Google Public Storage Lauren Conrad
Excellent service!
February 3, 2020
Google Public Storage Gail Thurston
I am throughly empress with Ms. Brandi Alexander. Her customer service skills are phenomenon. She goes far and beyond to help and makes one feels at ease. Your company has a jewel. Thank you again, Ms. Alexander
January 26, 2020
Google Public Storage Evie James
Brandi was wonderful!. She gave us helpful tips and advice for maintaing our units and ensuring we had a positive experience with Public Storage! It's our first storage and Brandi helped us feel confident. Thanks Brandi!! I will recommend!!
January 25, 2020
Google Public Storage Taj Gafari
Brandi was good agent she help out she is very wonderful person
January 23, 2020
Google Public Storage Edwin Martey
Brandi is very professional. She explained the entire rules and policies of the company . She really took the time to show us around
January 6, 2020
Google Public Storage Stephanie Adams
I rarely write reviews so please TAKE NOTE. This is how customer service is done RIGHT: BRANDI!!! This woman made my absolute day. Moving is already stressful and I’m one of those “millennials” new to adulting. This is my first time having to put stuff in storage, so I was already irritated that I had to leave my warm home to come and look over everything. I was in a pretty sour mood when I showed up, but as soon as I walked through the door Brandi greeted me with a warm smile and immediately assisted me. The smile and acknowledgement was what disarmed me and I smiled back. I LOVE her energy. I wanted to be in and out in ten minutes. I ended up staying about 40 minutes voluntarily just talking and laughing while taking care of business lol she made me feel like I was just meeting up with an old friend, gave me all the details and showed me my unit. I have never been happier to swipe my card lol! She didn’t try to over sell but recommended a couple of things I actually NEEDED even though I knew I could have probably gotten it somewhere else cheaper (seriously guys? $10 for a large piece of plastic to cover my mattress? Literally my only gripe and totally not Brandis fault lol I would have docked a star for that had it not been for her, so you’re welcome lol 🤦🏽‍♀️😂) The icing on the cake was the laughs we shared. The conversation was organic, relatable and hilarious! I’ve been in customer service for 15 years and it’s always nice to work WITH someone as a customer who understands that even though I’m on the other side of that counter I’m still a human being. I used to train people on empathy and customer engagement and my best piece of advice was never match your customers energy if they are in a bad mood, smile and crack a few jokes. It goes a long way as life is already stressful enough! She NAILED IT. If corporate reads this, please please PLEASE give Brandi a HUGE kudos, a raise and a promotion. Please consider her an asset to your company. Because of her, I have no problem keeping my belongings in storage longer than anticipated; spending money on necessities should not be painful. She made it completely painLESS. She needs to be a trainer on customer relations like YESTERDAY! Every company can use a bit more of empathy training and diversity training. In this day and age, genuine people who really love what they do and make an effort to make each customer feel appreciated and heard are hard to find. My own personal reasons for being in a bad mood are unimportant, what’s important is Brandi made my day better and my bad mood was forgotten. I went the rest of today feeling GREAT because there was one person who cared enough to just simply smile, have a conversation and be focused on my experience as a customer. I felt like I was her ONLY customer lol I truly cannot sing her praises enough and highly recommend this facility and public storage to ANYONE and EVERYONE searching. Hiring people such as Brandi is the key to any businesses success and I hope Public Storage makes it a point to value employees like Brandi and keep them happy and cared for. You guys are very fortunate to have a team member like her managing your location. I feel 100% confident that my belongings are in capable and competent hands. Thank you, Brandi, for the laughs, words of encouragement and overall wonderful experience. You truly are a model employee and I feel like I just gained a new BFF lol for someone with social anxiety and a critical eye, that’s a huge feat to accomplish. 100 stars!!!!
December 13, 2019
Google Public Storage Tiffany Hooper
The property manager Brandi was extremely helpful in getting me a storage unit. She was very honest and disclosed any costs upfront to me so I wasn’t surprised and found the best fit for me!
December 12, 2019
Google Public Storage Bruce A
Awesome experience, staff were very friendly, will be sure to use again.
December 4, 2019
Google Public Storage Teresa Rosario
Lawrence did a good job, and was so kind
December 4, 2019
Google Public Storage Anthony Ontarro
Very good service.
November 29, 2019
Google Public Storage Sal Raiken
November 22, 2019
Google Public Storage BLUE_PESO KARI
Friendly, efficient customer service by Brandi, definitely would recommend others !
November 20, 2019
Google Public Storage Bohemian Pharaoh
Needed a storage unit and waited until the last second to get one. Love the security of this facility and mostly the customer service. Brandi was very helpful and very attentive. She showed me the unit I chose online which I chose way to small for everything I brought. She was quick with showing me some larger sizes and helped me pick what I needed. The paperwork was easy and she explained every document before signing. Brandi is the best!
November 20, 2019
Google Public Storage Khali Ma
Mr. Lawrence was absolutely amazing. Great customer service and very helpful. He gives great advice and was very resourceful. Give him a raise!!!!!!!
November 14, 2019
Google Public Storage Jay Jay
Went to the Public Storage at Bowie rd, laurel MD met a nice lady Brandi, she was absolutely incredible. Very patient and try to meet the needs of her customers.
November 8, 2019
Google Public Storage george william
Miss Brandi is exceptional professional and polite
November 5, 2019
Google Public Storage Ernesto Ferdinand
Lawrence is the greatest.
November 4, 2019
Google Public Storage Eugene Fowler
Outstanding service from Brandi!!
October 28, 2019
Google Public Storage Nafieu Jalloh
I was impress with ms.Brandi customer care.Top of the line.caring,understanding and very helpfull.nice smile and welcoming.
October 26, 2019
Google Public Storage James Moore
October 17, 2019
Google Public Storage Kris Koomson
I'm so glad I picked this location. The lady (Brandi) at the counter was excellent and superb in customer service. Very professional.
October 14, 2019
Google Public Storage Ronnie Jones
It was an absolute pleasure meeting with Brandy today. She is very pleasant, considerate, informative and has a professional manner. Thanks again Brandy!!
October 13, 2019
Google Public Storage Willie Rice
Brandi got me in and out in a breeze, answered all my questions and put me at ease about storing. Excellent customer service and prices at this location.
October 7, 2019
Google Public Storage Peter Schamberger
Brandi was able to help me out in a pinch. Super friendly and knowledgeable! Fill out the online registration form to save you and Brandi some time at the office.
October 3, 2019
Google Public Storage Black Dahila
Customer service was great & Brandi was polite & kind!
October 3, 2019
Google Public Storage Mable Thomas
Brandi is always very helpful when I come in.
October 3, 2019
Google Public Storage Michael Besley
Brandi is friendly and great. Love her personality. Great location to rent.
October 2, 2019
Google Public Storage emeka ozoigboamalu
I have good experiences with Mr Lawrence, when I visited storage Last time
October 2, 2019
Google Public Storage AZU AZU
Lawrence did a good professional job. Very much delighted.
September 22, 2019
Google Public Storage Beatriz Ogando
Relocating here from Florida, and one of the first people I meet is Brandi the manager at public storage. She was just as kind and pleeaple as she was on the phone. Very knowledgeable in recommending items needed to keep my belongings safe while in storage. Excellent customer service!
September 18, 2019
Google Public Storage Tom Baur
Lawrence took good care of me.
September 13, 2019
Google Public Storage Dakota Yi
September 7, 2019
Google Public Storage Patricia Brown
Brandi has showed excellent customer service skills. She was very patient, knowledgeable and informative. Brandi was clear and answered all of my questions. She made my purchase easy and stress free. Thanks Brandi!!!
September 3, 2019
Google Public Storage Mary Johnson
VMr. Lawrence dose a great job at public storage
August 16, 2019
Google Public Storage Cynthia Williams
Brandy has been very helpful with me as I downsize my storage unit, she was very patient and informative. I will recommend this location to my friends and family
August 12, 2019
Google Public Storage Ish Kandeh
Brandy Totally Awesome,She was patient, Explained everything to details and Very Professional.I was very impressed and Satisfied.
August 6, 2019
Google Public Storage Grace Kang
Lawrence was a great help. Showed me the unit and signed me up quick. Everything was fast and easy.
August 5, 2019
Google Public Storage Salieu Kamara
Brandi is great location is convenient
August 4, 2019
Google Public Storage Jeannette Dunn
Brandy was very helpful I will tell people about my experience.
August 3, 2019
Google Public Storage Deshaun Scott
Great location with great personnel. I just relocated here from Florida, and Brandi was extremely helpful throughout the entire process.
August 2, 2019
Google Public Storage Ahmed Aboud
Brandy was very professional and nice.
August 2, 2019
Google Public Storage Tilbert Frazer
Brandi was a life saver and she was extremely professional and helped out out a great deal. Greatly appreciated Thank u
July 27, 2019
Google Public Storage Oh That Spartan
Brandi is an awesome manager! Assisted well with everything! Thank you 😊
July 27, 2019
Google Public Storage B. Gulledge
Brandi was a pleasure to work with.
July 23, 2019
Google Public Storage Irvin Lugo
Brandi is what you call an exception to the normal always willing to go beyond the call. Thank you for your help.
July 20, 2019
Google Public Storage Alex Sanchez-Brady
Brandi was great! Very professional and answered all of my questions. My first experience with a storage company was very pleasant.
July 5, 2019
Google Public Storage Omar Douglas
This was my first experience with Public Storage on Bowie Rd in Laurel, MD. Brandi customer service was outstanding. She assisted me and provided a wholesome experience. She was great!!! I recommend this location for anyone looking to store their items.
July 3, 2019
Google Public Storage Queen Awaken
Very conveint , low cost storage. Lawrence is a. very nice person and good customer service skills.
July 3, 2019
Google Public Storage abdulai jalloh
Lawrence did a good and with lot of experience
June 29, 2019
Google Public Storage L Vaughan
Very good customer service and care! Akena and Brandi at the front desk were helpful and responsive in getting me checked in and all set up.
June 28, 2019
Google Public Storage joseph mcduffie
Today, June 28, 2019, I was provided very excellent advise from Brandi the property manager on how to electronically pay my monthly rent. She also gave me advise on moving my additional belongings in a bigger storage garage and she recommended that I might want to increase my insurance. She was extremely pleasant and very professional. It is nice to do business with very articulate and astute people. "I give her two thumbs up!
June 22, 2019
Google Public Storage L M
Akena Was Amazing With My Move In . Best Experience With Moving In Storage. Thank You Akena & Brandi For My beautiful Experience With Public Storage!!!
June 19, 2019
Google Public Storage Gabriel Peguero
Brandi is very nice and have excellent customer service 👍👍👍
June 17, 2019
Google Public Storage B p
The property manager,Ms.Brandi was informative and very helpful.Her knowledge of unit size and pricing was great.
June 13, 2019
Google Public Storage Boitumelo Bale
It was a great experience
June 6, 2019
Google Public Storage mynot g
Lawrence is so good in this store thank you
June 4, 2019
Google Public Storage Gerald Vivar
Great service from Lawrence who went out his way to find parking information. Another day of attention and details from Lawrence at this location.
June 3, 2019
Google Public Storage Jamil Ahmed
Brandi Was incredibly helpful in the whole check in process and explained all of the security and benefits that Public storage has to offer at her location
May 20, 2019
Google Public Storage Karen Mason
Met with Brandi today. Pleasant, informative, and cheerful! Highly recommend.
May 14, 2019
Google Public Storage Thomas Cromwell
Ashley was very helpful. The facility is old, but well-kept and appears to be secure.
May 12, 2019
Google Public Storage cindy shoats
Brandi is excellent at what she does. I secured a storage unit and she really made me feel comfortable with the whole process since this was my first time doing so. She even offered to help me on my move in date , to make sure my move is as smooth as possible. Which was awesome! I am definitely going to be a long time customer. And yes I would highly recommand any storage facility managed by Brandi. Thank you Brandi. I really appreciate your expertise and service. Cindy
May 7, 2019
Google Public Storage Derick Atabong
Lawrence did a good job
May 7, 2019
Google Public Storage Sang Lee
Had a question with the billing of my account arrived on site in Lawrence was very kind and found the solution very fast this place has been nothing but good to me
May 7, 2019
Google Public Storage Renee Jones
Brandy is always amazing! She is so nice and very helpful. It always a pleasure seeing her there every time I come in. Everyone is pleasant but she by far stands out. Thank you for storing my stuff and having staff that make it wonderful. Brandy is an asset to your company. Came yesterday and she always upbeat and just made my day. She should be a psychologist. Lol Thanks again!
May 4, 2019
Google Public Storage Michael Otts
The customer service at this location is second to none. I currently have two units and Brandi has been my agent for my experiences at this location. She is top notch. Friendly, goes above and beyond, and makes me feel like a valued customer. She deserves to be commended for her exceptional work. Thanks !
May 4, 2019
Google Public Storage Izell Bullock
Brandi is very friendly and good at her job. The property is well maintained and I’m glad I chose to store here. Will definitely recommend.
May 4, 2019
Google Public Storage MurRay Bethea
Mrs. Brenda was the best when it comes to customer service, understanding what a person needs are. Just wanted to say thanks for the service we really do appreciate it.
May 1, 2019
Google Public Storage Rigoberto López
Lawrence did a good job
April 27, 2019
Google Public Storage Natalie Snead-Burney
Brandi is awesome. Great customer service!
April 27, 2019
Google Public Storage A Kelly
Brandi And Akena Is Great Will Recommend Public Storage .
April 25, 2019
Google Public Storage Bryan Garcia
I currently rent a parking spot for my work truck here. Although the people that work here are great the service they provide could be better. I've had this spot for years now and the single most and constant problem they have is the gate. Quiet often it simply does NOT work. Which means for those of us who need to pick up our tools from storage or in my case our work vehicles, we're now stuck until someone arrives (office opens at 9:30) so they can hopefully get the gate open. Also, when you call customer services they can't help you at all. Even when you asked them to reachout to the manager or district manager, they can't help you. Period.
April 21, 2019
Google Public Storage Amber Booth
April 16, 2019
Google Public Storage Jolene
Great service sorry to leave
April 5, 2019
Google Public Storage Carlos Cardenas
Excellent Service and Courtesy,Friendly Staff like (Brandy) and, District Mgr.(Brad) I would recommend your business to anyone...
April 4, 2019
Google Public Storage Snake killer M
April 3, 2019
Google Public Storage Robyn Adugyamfi
Lawrence did a good job.
March 28, 2019
Google Public Storage Omar Farouk
March 12, 2019
Google Public Storage Ernst Darius
As a first time customer Mr. Lawrence is every helpful and a great personality.. more to come.
March 11, 2019
Google Public Storage Ricky “Ricardo Johnboy” Ali
Outstanding customer service from Brandi. She was really helpful. She made my day.
March 8, 2019
Google Public Storage Hit Factorydmv
Brandi has the best customer service
March 6, 2019
Google Public Storage Brenda Sayles
Lawrence is always very pleassnt, professorial and helpful.
February 19, 2019
Google Public Storage Andy Mazate
Muy caro
February 5, 2019
Google Public Storage Ashlie Pessagno
Had storage here for 6months and hated it....the staff is extremely rude and juvenile. Waited for 45minutes for a manager in the heat in the middle of the summer and I was 7months pregnant to correct a payment problem since they never answer the phones. He comes back to the office 35minutes after the sign says he's going to return. He doesn't apologize and I witnessed him getting out of his car and he smelt like weed. Then he refused to let me go yo my unit after I paid him because he said the establishment was closing soon...i waited 45minutes for this manager to return to his post for him to get an attitude and be rude to me...i called the stores district manager and all I received was an apology....this place is a joke...not secure...my unit smells like straight up mold and homeless people live in units...the gate stays open sometimes and no one is ever in the office....spend a little more for a secure storage unit down the street at cubesmart off of cherry lane...i moved my things there and only pay 10 more dollars for a bigger space and a more secure unit plus the hours are longer and more convenient.
January 26, 2019
Google Public Storage Irene Tinsley Jones
Brandi was fantastic! She was very helpful and kind. She kept a smile the entire time. Cameron was very nice over the phone. We were running behind schedule and wanted to make sure we could come. Awesome customer service. Thank you!
January 23, 2019
Google Public Storage evelyn bawuah
Denario the manager has been a very supportive person. He is patience, obedient, and always sees that the property is very clean. One thing I love about him is, he is always smiling. I wish he stays there till the time he is ready to retire from the company.
January 4, 2019
Google Public Storage Karla Monagas
If it wasn't for the super helpful staff I would give it a 0, since i moved i started having issues, my unit's "walls" (a bunch of cardboard pieces haphazardly thrown together) had holes so big you could move into the neighboring units, the floor was filthy and my complaints were constantly ignored by the manager, Learaine would take my call and apologize for not being able to authorize the unit change or the repairs but she'd let the manager know and he'll proceed to ignore my calls or dismiss my complaints, they upped prices and still refused to fix my unit. Review from 6 months ago when I first moved: Learaine was super helpful, she walked me through the whole process and answered all my questions. Friendly and knowledgeable staff.
January 2, 2019
Google Public Storage Alicia Sims
Quick helpful service with Lawrence.
December 29, 2018
Google Public Storage Kia Jenkins
Awesome customer service.
December 20, 2018
Google Public Storage El Diario De Max J.
December 18, 2018
Google Public Storage Carolyn Wood
Lawrence is very pleasant and helpful
November 21, 2018
Google Public Storage Sofia Flores
Thank for the Help! and Thank you for what you do for this community. Very apprecitive man. great service and Highly recommended.
November 16, 2018
Google Public Storage Keenan Goins
Moving in was pretty easy. But, I had an issue with lack of security. My initial unit had been broken into. But when I moved out, I worked with Denario. He was cool, easygoing, patient. He helped my move out go smoothly.
October 30, 2018
Google Public Storage Marangeli Hernandez
The have good staff they very polite I always recommend public storage
October 4, 2018
Google Public Storage Joseph Arthur
Denario always provides me with great service !!
September 25, 2018
Google Public Storage Vedesh Samaroo
Very helpful, great job. Vedesh Samaroo
September 15, 2018
Google Public Storage Oscar Valencia
Great customer service
September 13, 2018
Google Public Storage Gyno Kollujis
Poor service, strong racist vibes
August 26, 2018
Google Public Storage Shaun Peart
Moving out after two years today I have had a great experience here at public storage. I would recommend using this facility to all my friends !
August 23, 2018
Google Public Storage Jose nataren
My move in was fast and easy
August 21, 2018
Google Public Storage Brittney Thomas
Lawrence is amazing he was very patient and answered all of my questions. Amazing service will tell all my friends about it!!! Yaaaay
July 30, 2018
Google Public Storage JA McGuiness
This store unit is clean, and the manager is very nice and helpful. Highly recommended
July 19, 2018
Google Public Storage David Arriaza
Excellent service !
July 2, 2018
Google Public Storage Alex Pettit
Worst customer service experience I have ever had with ANY business in my entire life. On the day I moved in, I had to switch units due to a broken door and was told the new (identical) unit would be the same promotional price as the first. The billing did not reflect the promotional amount. I have attempted to call the district and regional mangers 15+ times with only one call back. During that call back, I was told the problem would be taken care of by the first of the month. When it was not, further calls to the managers once again went unanswered with no response. Corporate customer service has been helpless, stating only the DM/RM can make changes to billing. I do want to say that the on-site manager was very helpful, accommodating, and courteous. Otherwise, this has been a terribly dissatisfying experience.
June 29, 2018
Google Public Storage Sylvie Akum
Excellent place to store your belongings clean and secure and friendly staff
June 25, 2018
Google Public Storage Hodgy Johnson
Excellent storage facility !
June 24, 2018
Google Public Storage Camille Clennon-Hilmy
Danario was exceptional.
June 23, 2018
Public Storage Govardhan Patel
what is the price?
May 16, 2018
Google Public Storage Tee tattz
Needs better staff and inspection asap.
May 10, 2018
Google Public Storage Stephen Gaisey
Good customer service
May 5, 2018
Google Public Storage Kwest Karikari
May 3, 2018
Google Public Storage Bryan Bogle
I had excellent service today
May 1, 2018
Google Public Storage Ben Johnson
The Dm is vrey rude and not vrey professional at all
April 28, 2018
Google Public Storage Cassandra Epling
Awesome experience!
April 20, 2018
Google Public Storage Gladys Leger
Danario was instructive great wonderful
April 20, 2018
Google Public Storage Oya's Girl
Denario was personable as well as efficient. He explained everything in detail and addressed all of questions and concerns.
April 17, 2018
Google Public Storage Calixte Georges
Denario had excellent service. He even stayed after hours to help me get my unit. If you need storage come here !
April 16, 2018
Google Public Storage Alan& Luly Martinez
April 15, 2018
Google Public Storage Mohammed Abu
I really needed a place to store items for my business and this place was the closest. I’m glad I came here while Denario was here. He showed me around the place and got me a great deal on exactly the size room I needed. He was friendly & professional and got me in and out quickly but explained everything to me without rushing through and I like that type of service !
April 13, 2018
Google Public Storage Daniel Rodgers
New staff member here personifies excellent customer service !
April 11, 2018
Google Public Storage John Robinson
Rental process was a breeze. Excellent staff.
March 28, 2018
Google Public Storage Jacob Njinwi
Good customer service milton
March 28, 2018
Google Public Storage 24kaidence
great customer service !!
March 10, 2018
Google Public Storage Salieu Bangura
Good reception
March 6, 2018
Google Public Storage Beverly Ebanks
Milton was very courteous and professional.
February 28, 2018
Google Public Storage cliff Bailey
Great customer service
February 14, 2018
Google Public Storage Kaneka Fields
Milton was very helpful he deserves a award!
January 17, 2018
Google Public Storage Mike Jackson
Learaine provided excellent customer service during my visit
January 1, 2018
Google Public Storage Vainuupo Avegalio
December 13, 2017
Google Public Storage Markeese White
The guy Carlos is very helpful & professional need more ppl like him
November 18, 2017
Google Public Storage Cyntia Micaela
October 19, 2017
Google Public Storage Galvan 89
Great place. Love the customer service. Learaine is the best. She is so sweet great customer service very friendly young lady love her definetly reccomend this location.
October 17, 2017
Google Public Storage Shay Desire
This gentlemen was so great and funny he was very helpful customer service was great . Thank you Mr. Lawrence ...
October 17, 2017
Google Public Storage Antonio
October 11, 2017
Google Public Storage Sheraya Weeks
Nice peopls
September 27, 2017
Google Public Storage Lei Dobbins
September 26, 2017
Google Public Storage mark jeffries
That gentleman named Lawrence working today was a big help to me... Thanks again Lawrence, but the young lady that's normally there is great too. Great customer service
September 21, 2017
Google Public Storage Brad Kirkley
Learaine does a great job and they always send reminders when payment is due which I appreciate.
August 28, 2017
Google Public Storage Natasha DeJarnette
I came and bought packing supplies for college and met Ms Learaine! She was so friendly and knew exactly what I should buy! When I'm ready to store my college stuff I will go back to her! Thank you again.
July 24, 2017
Google Public Storage Lashaunta Smith
Latisha has a very inviting personality that would definitely brighten up your day. I came in with an issue and Latisha was able to help me solve it. Latisha is very knowledgeable of Public Storage policies. When I walked in she was treating the customer before me very polite, that shows you how personable she is and was with me as well as others. Public Storage Latisha is an asset to your company, you don't find customer service as good as hers was today anymore. Thank you public storage for having a great person on your team!
July 20, 2017
Google Public Storage Jorge Canales
I have been using this storage for over a year and can honestly say that I'm very pleased with the service that they provide and the management team is very helpful and professional.
July 17, 2017
Google Public Storage T Wesseh
Rented a space a few months ago. It's always cleans and every time I come in I receive wonderful service by Learaine and Lawrence. Thanks guys!
July 2, 2017
Google Public Storage Tessy D.
Great Customer Service
June 28, 2017
Google Public Storage daniel danso
The manager was so nice Lawrence and very profertional
June 25, 2017
Google Public Storage Jeremy Crossland
Units are all right; squirrel get in to the units and it closes at 6p.m. very inconvenient
June 20, 2017
Google Public Storage Derick Fonong
June 10, 2017
Google Public Storage Divine Samba
Learaine, has very good customer service, the way she welcome me and the way she talk to me , make me to refer this location to others
June 7, 2017
Google Public Storage AJB Ashton B
Lawrence is the best public storage rep I've ever encountered! Give this man a raise immediately!!!!
June 3, 2017
Google Public Storage Chris Hooks
April 5, 2017
Google Public Storage Jacquelon Mertus
Melissa was very nice and professional when I came to my unit at this public storage!
March 21, 2017
Google Public Storage Selvin Tejada
Great Customer service. Highly satisfactory, Melissa and Learaine where wonderful employees, registration and processing time with Melissa was quick and effortless. I was highly impressed with Learaine 's Customer service. They where very accommodating and went far and beyond to make my experience here a pleasant one especially when recommending units based on what I was looking for.
March 6, 2017
Google Public Storage jim pei
I had a great experience getting into my new unit. Melissa was really helpful. Will definetely be reccomending this storage place to friends and family.
February 28, 2017
Google Public Storage Ralph Sampson
Melissa was very helpful and professional. Getting a storage unit and a parking space was a breeze. 5/5
February 22, 2017
Google Public Storage Modibo Quaye
My experience with Lorain was excellent she displayed such great customer service and answered ever question like a total expert. I also had the absolute pleasure of meeting Melissa who went above and beyond in assisting me by getting my broken lock removed and replace in such a timely manner i felt like a VIP member!! This team is amazing and I will be sure to recommend them to anyone in need of a place to store their belongings.thanx guys you are like family 👍🏿❤️✌🏿🤗
February 12, 2017
Google Public Storage Jamal Beroid
Very polite and great service
January 25, 2017
Google Public Storage Mariah Reese
Latisha was awesome she helped me with everything!!!!!
January 9, 2017
Google Public Storage Patricia Quansah
Latisha has such an amazing personality and is such a helpful person. From advice on lock security to space management, she really knows her stuff. What I find most admirable is that with a few minutes to spare before closing, my battery dies and she mercifully gave me a jump! She met a need that was beyond her duty and rescued me. I am truly grateful!
January 2, 2017
Google Public Storage cierra smith
Great customer service from Latisha
December 13, 2016
Google Public Storage Rigoberto Rodriguez
Latisha changed my light bulb only to find out that it was broken. She then found me a better unit all in the cold.
November 24, 2016
Google Public Storage Jason Leavey
November 20, 2016
Google Public Storage Michele Smith
Nice size space, and great pricing. Cheerful, friendly staff onsite.
November 14, 2016
Google Public Storage Speak The Truth In LOVE
5 Star Service from Mrs. Latisha, she goes above & beyond with good customer service to meet the client's storage needs :-)
October 19, 2016
Google Public Storage Shawn Lee
Great unit and wonderful service received by Learaine
October 13, 2016
Google Public Storage K Wheeler
Learaine helped my boyfriend and I move into our space today and it was a great experience. She was very courteous and patient with us.
September 18, 2016
Google Public Storage Valerie Boyd
I would like to say my recent experience at Public Storage was great. Learaine the manager display great customer service and was very helpful. Thank you so much!
September 6, 2016
Google Public Storage Matt Johnson
Great service received by Learaine! So friendly and efficient!
August 24, 2016
Google Public Storage Kenneth Gilroy
The customer service there has always been top notch...my only beef is the nails and screws laying around....I have had a few flats after going there....a lot of those units are rented by commercial businesses and the trucks tend to lose their nails and screws everywhere....I have picked a lot by my bin
August 9, 2016
Public Storage Greg Doi
They lied to me and my wife about prorated charges. The first month for a dollar is a SCAM. It's actually $50 after they add additional charges There was Rat poison packets in the locker.... The staff is rude. Kathy and Sylvia provided no customer service support. Heed the warning and take your business to a friendlier and probably cheaper storage warrhouse. See more
August 5, 2016
Google Public Storage Gregory McDougal
Learaine's customer service was great. My girlfriend and I not only felt welcomed, but she made sure we had a good storage unit. There needs to be more employees like her.
July 1, 2016
Google Public Storage Ronel Brown
Stephen helped me get my storage unit purchased quickly and efficiently. He was extremely well mannered, helpful and explained everything that I needed to know in a timely manner. I would definitely recommend everyone looking for a storage unit space to inquiry about Public Storage.
June 28, 2016
Google Public Storage Siobhan Marsh
Chris was friendly and very professional!!!
June 5, 2016
Google Public Storage Princess Mac-Thompson
Thank you Public Storage for the wonderful service. Chris was very clear in what was to be expected as far as promotions/pricing, lease terms, insurance, etc. The wait wasn't long, which I really appreciated.
June 4, 2016
Google Public Storage Aniyah Berry
I came in the office today and Chris and Stephon gave outstanding customer service. They took their time to explain my bill to me. I was very pleased.
May 16, 2016
Google Public Storage Shalise James
Chris was very helpful and attentive. He answered all my questions and explained everything about the business well. Great customer service!
April 26, 2016
Google Public Storage Jordan Britt
I was very satisfied with all the information and assistance that Chris provided me. I had limited questions but the ones I had he answered with great knowledge.
March 21, 2016
Google Public Storage Byron Stone
On my visit, Chris provided some of the best customer service I've received in a while!
March 12, 2016
Google Public Storage Jezzi Belle
Chris was great, the perfect salesmsn!
February 20, 2016
Google Public Storage Jasmine L
Chris was excellent! His service was impeccable and out of this world. I feel like my things are in wonderful hands. Thanks, Chris!
February 8, 2016
Google Public Storage Taylor Stubbs
Great customer service from Chris very satisfied with public storage laurel
February 8, 2016
Google Public Storage Ryan Morton
Chris was great!!! Took his time to explain everything to me. He was very patient. Explained all the rules and regulations and he was very professional. I would recommend others to him and if I need services again, I'll would ask for Chris.
January 19, 2016
Google Public Storage Roberto Nataren
Chris was good.. he knows what he's doing
January 13, 2016
Google Public Storage Jamaine Hawkins
I've had my mother's belongings in storage for a couple months now and everytime Ive come to make my payment, Chris always welcomes me with excellent customer service. Great guy.
December 9, 2015
Google Public Storage Mary Gumbs
Manny gave me excellent customer service
November 20, 2015
Google Public Storage Faith Harvey
Chris saved me a lot of money by informing me of the great deal I would be getting by purchasing a Quick Pak to help me with my move. He's a lifesaver.
October 24, 2015
Google Public Storage Joel Jermon
The Manger Chris is the best worker ever....awesome customer service and public relations skills!!!!
September 19, 2015
Google Public Storage Natasha Thomas
Chris was exceptional! I rented a 6x10 and the process was very smooth.
September 16, 2015
Google Public Storage djcarter1103
Chris and Anton was great.
September 16, 2015
Google Public Storage Arturo Maynard
When you go there ask for Chris, he was excellent" I would recommend their storage to anyone
August 19, 2015
Google Public Storage Mirabelle Tambe
Chris was very helpful and understanding. He had Alot of patience with me, very friendly. I would definitely recommend this storage to anyone just because Chris works here😀😀👌🏽👍
August 9, 2015
Google Public Storage Tracey Childress
Came into the office and Chris was extremely helpful and professional. He got me in and out quickly which is always a plus!!
July 27, 2015
Google Public Storage Micheal McDonald
I'm not sure his name because he didn't have name tag on every time I visit this place no one is available. This was my second time coming to this public storage again no one helped me and when the guy caked back he was Very rude and short with me public storage need a better worker that's going to be there to help customers Ive decided to go to another company.
July 10, 2015
Google Public Storage Shaina Campbell
Chris was the best. Great customer service skills!!!!!!!
July 5, 2015
Google Public Storage Myear Jones
Chris was great!! After being told one thing from the people over the phone when reserving my unit, he showed me what I was really going to get. He was so helpful in putting me the unit that would fit my needs AND with only 5 mins left of the day! I would highly recommend them!
June 29, 2015
Google Public Storage Jessica n
Wonderful experience
June 20, 2015
Google Public Storage Mary Wilson
Marquis is very professional. You will be happy with the service here.
June 16, 2015
Google Public Storage Cynthia Willis
always crowded
June 15, 2015
Google Public Storage Keisha Hogan
Chris gave excellent customer service. He explained all the information thoroughly. I left feeling informed and satisfied with renting from public storage
May 10, 2015
Google Public Storage NICOLE S. KELLY
Marquis is an excellent manager! I would do business with this location again because of him! Excellent customer service, very mannerable and professional!
April 27, 2015
Google Public Storage Cristal Sheets
Marquis was absolutely wonderful .... his customer service is awesome and would recommend this company due to the great customer service Marquis provided me ..
April 20, 2015
Google Public Storage Albert Kongnso
Good service from Marquis,he is a true professional.
April 15, 2015
Google Public Storage Kristia Barnett
Marquise was helpful and great!
April 14, 2015
Google Public Storage Kendric
experience with public storage was a headache until I went to the this location MARQUIS helps with any question I may have, the entire staff is great but I've had the pleasure of working with Marquis most the time and he is on top of everything
April 1, 2015
Google Public Storage aisha howard
marquis was great and handsome
March 27, 2015
Google Public Storage Mai Jourdan
March 18, 2015
Google Public Storage James Harris
Chris, good job
March 17, 2015
Google Public Storage Dave Tarr
March 15, 2015
Google Public Storage riley grant
The storage unit was clean and the customer service provided by Marquis was SUPERB...HIGHLY RECOMMENDED
March 15, 2015
Google Public Storage Ron Thomas
Amazing Service! Hands down best service ever!!!!!!!!!!
March 15, 2015
Google Public Storage Myke Adams
Great Customer Service!
March 6, 2015
Google Public Storage hklife knock
I was the public storage this morning on Bowie Road in Laurel is want to say great customer service from Stephen he was very helpful, thanks a lot Stephen
February 23, 2015
Google Public Storage NaSheena Rhodes
Marquis was great!!! Great Customer Service!!!
February 18, 2015
Google Public Storage Cheron Holder
Marquis was very professional and provided excellent customer service.
February 9, 2015
Google Public Storage John Richardson
January 10, 2015
Google Public Storage Crystal Green
January 10, 2015
Google Public Storage K Foster
This location needs to revamped and up graded. The walls in the units look horrible with stuff chipping off, the price is too expensive for an out door storage. In the summer time these units get really hot and humid and bugs along with spider webs are surrounded in the unit. The price is unfair for what you get. Public storage has to do better. This winter the plow trucks pushed snow in front of the unit door.
January 4, 2015
Google Public Storage Samantha Harris
December 13, 2014
Google Public Storage Amanda McDonald
Marquis is very helpful and friendly. He will make sure you are set in the right space for what you need abs that you are informed and comfortable with everything. Best experience I have had at a storage locker to date.
November 25, 2014
Google Public Storage Teresa Saulsby
Chris was a gem! He was professional, friendly, courteous and explained the entire process in great detail. He answered all of my questions, which were few because he did such a good job. This is my first time using a storage facility and I'm glad I used this one. Thanks to Chris and Marquis for excellent customer service.
November 24, 2014
Google Public Storage Bt Irvin
The storage is great the customer service is great the location is ok but as a business the lack of 24 hr access is not good
November 5, 2014
Google Public Storage Kenneth Butler
October 31, 2014
Google Public Storage Lisa P
Marquis provided friendly service and explained all the information clearly. I got a good rate on a unit, and the terms/conditions are reasonable. No complaints at all!
October 20, 2014
Google Public Storage Blessed Marley
September 13, 2014
Google Public Storage Kwame Kuffour
Give me a good service
September 10, 2014
Google Public Storage Katie Coyle
September 6, 2014
Google Public Storage Britney R
Marquis and Chris helped me with moving one storage unit to this one. They provided great customer service. Public storage needs more employees like them.
August 17, 2014
Public Storage Hien Le
We got robbed from this location along with many others. Do NOT store here
August 12, 2014
Google Public Storage Musa Bangura
Good manager
August 12, 2014
Google Public Storage Tony Lamin
August 9, 2014
Google Public Storage Luis Morales
Very helpful very good
August 2, 2014
Google Public Storage Ryan Walls
Excellent where we greeted and had our contract complete in 15 minutes. Marquis was quick but very thorough in explaining every part of the rental. I would rent a 2nd spot if I needed even if it was a little further away from a different location.
July 9, 2014
Google Public Storage Joe Lucas
Excellent
July 1, 2014
Google Public Storage Jessica Ward
Looked out for us... Good place!
June 30, 2014
Google Public Storage James hedrick
New management great service
June 29, 2014
Google Public Storage Vijayakumar Palanivelu
Great service.
June 26, 2014
Google Public Storage Roland Akwetteh
Great service from Joyce today
June 24, 2014
Google Public Storage Umer Khan
Incredibly impressed with the quality of the service and the willingness to accommodate every single detail.. Marquis is the sweetest and most professional yet friendly and easy to approach. Would highly recommend..
June 20, 2014
Google Public Storage Rob Kohout
Great staff!!
June 14, 2014
Google Public Storage Angela Lockerman
Marquis is cool guy very knowledgeabls and ... this stirage is great and they have maximum security locks wich make me feel safe
June 10, 2014
Google Public Storage J T
June 3, 2014
Google Public Storage Lauren Clark
Marquis did a wonderful, efficient job with assisting me to set up my storage space. Thank you Marquis!
June 3, 2014
Google Public Storage Paula Sellman
Marquis was the young man that helped me and he did an excellent job!
June 2, 2014
Google Public Storage Jason Scott
Marquis was very helpful, and attentive!
May 30, 2014
Google Public Storage Kathryn Henry
Joyce was very pleasant, helpful and very knowledgable
May 21, 2014
Google Public Storage Harsh
Marquis is great. He was friendly, courteous, and quick.
May 19, 2014
Google Public Storage Peter Ogunjobi
Good business
May 19, 2014
Google Public Storage alex blanco
Good storage clean units a+ location
May 19, 2014
Google Public Storage Schealiesa G.
Ssssoooooo Marquis is an AMAZING & AWESOME sales person, very knowledgeable with his information about the complex an extremely cordial a great customer service he is one of the best employees I have encountered in a long time thank you again for your service sir!!!
May 17, 2014
Google Public Storage Vivian Gunn
Amazing
May 14, 2014
Google Public Storage Ronald Threat
May 13, 2014
Google Public Storage Annyce Adams
Marquis was extremely helpful and knowledgeable about all the units. Thanks
May 6, 2014
Google Public Storage S Nobles
Marquis was very helpful with getting me set up in a unit. I was on a time crunch and he was able to get me all set up without a lot of time spent waiting around. The computer system was down and he remained calmed and handled the entire situation with a smile!
May 5, 2014
Google Public Storage Beka Gobble
This was a very pleasant visit and I would strongly recommend this location to anyone who asks. Marquis was very helpful as well.
May 4, 2014
Google Public Storage Wisdom Asare
Good customer service. Thanks.
May 4, 2014
Google Public Storage Nicole Manzanera
Marquis was an excellent in providing me with care I came there stressed and left feeling satisfied
May 3, 2014
Google Public Storage Sharron Owens
Marquis provided excellent customer during my time of stress (moving, of course!) He gave me valuable options at how I may get rid of some heavy duty medical equipment that I no longer need. He's priceless in my eyes. Good customer service is so hard to find.
May 3, 2014
Google Public Storage Joseph Cooper
Good customer service
April 29, 2014
Google Public Storage LaShawn Mack
My experience at this facility was awesome. I highly recommend using this location. Marquis was extremely helpful and knowledgeable of the companies procedures/policies
April 26, 2014
Google Public Storage Carl W
I was pleasantly surprised by the help received. The staff was very professional. They offered me a verity of option for my situation. I left there with peace of mind knowing I made the right choice.
April 26, 2014
Google Public Storage Palmer Robinson
Great every thing went smooth and very detailed with information
April 25, 2014
Google Public Storage Bimbo Falayi
Good service
April 21, 2014
Google Public Storage Paris Burton
Large space and great prices in moving materials! Counter clerk was informative on all aspects of the deal!
April 20, 2014
Google Public Storage Dwayne Richburg
Marquis was extremely knowledgeable and friendly. He went through everything in detail.
April 11, 2014
Google Public Storage Jonathan Ashley
Marquis was very helpful. The best service I've had in a long while. Thank you marquis.
April 6, 2014
Google Public Storage Micel Enriquez
Great service!! Highly recommend - very helpful
April 2, 2014
Google Public Storage Rashad Flowers
Stephon is a great help Always helpful. Would recommend this place to anyone !!
April 1, 2014
Google Public Storage Tamisha Smith
Great customer service
March 24, 2014
Google Public Storage Tom Rosselet
I had to make a payment for a friend at the Greenfield store kathy was extremely professional as well as time went great customer service
March 19, 2014
Google Public Storage Walter Russell
The manager was very helpful with my storage needs.
March 15, 2014
Google Public Storage Gbolahan Akinyemi
This is the best place yo store
March 11, 2014
Google Public Storage Nicole Neale
Marquis was a pleasure to deal with
March 4, 2014
Google Public Storage Paul Woode
Great service
February 28, 2014
Google Public Storage Eugene Lightfoot
Excellent Service!
February 28, 2014
Google Public Storage El Diamond
Great customer service... He was very helpful and I would recommend anybody that looking for a storage to head over there
February 27, 2014
Google Public Storage Mikki A
Very good customer service, I kept calling and rescheduling my reservation (3 times) and they worked with me every time, and explained everything in detail.
February 24, 2014
Google Public Storage Tyrika Blunt
The customer service rep Marquis was very helpful when I came in. Customer service was great. The only downfall was when the gentleman called me to confirm my reservation he did not tell me how much I would be paying up front when I come in so I was not prepared for the extra fees
February 22, 2014
Google Public Storage Miriam Fearon
Love public storage and Marguis was quite informative, patient and very helpful. Thanks to him I will be using this facility due to the information he gave me within the week.
February 18, 2014
Google Public Storage Crystal Anderson
stephon was very courteous and explain the process in great detail.
February 17, 2014
Google Public Storage Darielys Pinto
I visiting public storage i was happy the quality of customers services that mr Sthephon provide me today
February 15, 2014
Google Public Storage Evelyn A
Marquis Was A Awesome Person Who Has Great Customer Service, Friendly, Charming, I Would Recommend This Storage Facility.
February 14, 2014
Google Public Storage Nichole Russell Wiley
Stephon gave excellent customer service.....
February 12, 2014
Google Public Storage Miesha Krumheuer
Amazing customer service and always with a positive attitude.
February 12, 2014
Google Public Storage travis melvin
very good service they treat us well very nice people.
February 12, 2014
Google Public Storage Jawa Kamara
Great service
February 12, 2014
Google Public Storage Ronald Wooley
Great customer always helps out
February 11, 2014
Google Public Storage Anny Horn
Marquis was very helpful. I appreciate good service! I would definitely recommend using this site to do business with.
February 11, 2014
Google Public Storage AlisaNycole Boyd
I.just vacated at the bowie rd location.and recieved great service from.marquis he is very polite and helpful and i will definitely be refering anyone i know who needs storage! !! Thanks again! !!
February 11, 2014
Google Public Storage Wayne B.
I'd like to thank marquis fr all his help with my storage unit. He is always helpful when I come in and an all around cool dude. Anyone looking for storage be sure to go there!
February 11, 2014
Google Public Storage Sola Oluborode
Public Storage in Laurel is amazing! The customer service is impeccable and the unit is very spacious. Marquis, was extremely professional and knowledgeable! I would recommend it to anyone considering units in the area.
February 8, 2014
Google Public Storage Gigi Love
I would like to thank Stephon and Marquis for all of there assistance with my storage. Moving from Ohio has been a bit stressful and storing my belongings can be even more stressful!!! But their great personalities and smiles always make my day. THANKS GUYS!!!! XOXO :)
February 8, 2014
Google Public Storage Kenny Claro
I just vacated from the Bowie location and the two guys working here are very helpful. We are moving to Florida and I appreciate their professionalism. Good service good guys
February 1, 2014
Google Public Storage Laurah Musembi
Marquis and Stephon were awesome!!! When I went to rent a storage unit.....they were friendly and courteous
January 28, 2014
Google Public Storage Lanise Lyons
My husband and I are moving South America to help my parents who are getting up in age. The young man that helped with my storage unit was the most polite and wise young man I have met In years!! He was very encouraging and made me feel very optimistic about my parents lives. The professionalism of the staff unmatched and will leave you feeling as if you are in a five star hotel. Thank you again!!!
January 27, 2014
Google Public Storage eford900
I came to public storage to rent about a week ago I've been meaning to do this review but I would like to thank markees and Steven for all there help they made the moving process so simple. I would recommend their storage to anyone
December 26, 2013
Public Storage Annie Ongayo