Public Storage Self-Storage Units at 2308 Chillum Road, Hyattsville, MD
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 44/moSmall 5'x5'
$ 44/mo $59Best Price Label
5'x10'Online only price$ 69/moSmall 5'x10'
$ 69/mo $91Best Price Label
7.5'x10'Online only price$ 99/moMedium 7.5'x10'
$ 99/mo $132Best Price Label
10'x10'Online only price$ 120/moMedium 10'x10'
$ 120/mo $160Best Price Label
10'x10'Online only price$ 164/moMedium 10'x10'
$ 164/mo $218Best Price Label
- Inside unit
- 1st Floor
10'x15'Online only price$ 177/moLarge 10'x15'
$ 177/mo $236Best Price Label
10'x15'Online only price$ 200/moLarge 10'x15'
$ 200/mo $266Best Price Label
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Hyattsville
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
West Hyattsville Storage Units Near Queens Chapel Road and Route 501
Find storage units near the Chillum neighborhood of West Hyattsville just off Queens Chapel Road and Route 501. Want to skip the traffic? This location is also accessible by the Metro via the Yellow and Green lines.
Just south of the Kirkwood Neighborhood Park and the Anacostia River, the perfect storage unit for you is waiting to help you get organized. Clean out those nooks and crannies and keep your car trunk clean with a 5x5 storage unit, perfect for personal documents, sports equipment like bats and racquets, or those winter coats that are taking up valuable real estate in your closet.
Apartment living doesn't have to be a compromise with our 5x10 storage units, perfect for stashing furniture, bikes, and electronics you don't need on hand, but don't want to part with. We also have 10x10 storage units which give you even more room for oversized boxes and bulky home furnishings.
Let Public Storage help you with your next move, remodel, or downsizing project with one of our large 10x20 storage units, ideal for even the largest hauls.
This location gives you easy access to Washington, DC landmarks like Rock Creek Park, the Washington National Cathedral, and the Smithsonian National Zoo, so you can explore the great amenities in your own backyard after you're done storing.
This location gives you the choice between indoor storage units and outdoor storage units, so you can find the best storage experience for your needs. To make it even easier, use our eRental program to book a contactless move-in today and discover how easy it is to get organized with Public Storage.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 605)
Came in to ask questions about units/pricing, and Jessly was very knowledgeable and helpful. Will definitely be back!
Recibi muy buena atencion de Jessly.
Customer service is beyond helpful, helped me in things I couldn't do myself thank you so much Flor
Great service would recommend this place
Employee was nice guy but when I tried to enter unit after hours about 7 pm I was unable to enter because it was after hours this defeats the purpose of having a storage unit since I clearly don't have access to the unit.
Awesome storage location, Mero provided fast & friendly service & answered all my questions! Great service!!
GREAT SERVICE PROFESSIONAL HOMERO.HE HAS FRIENDLYBCUSTOMER SERVICE THANKS .HOMERO
Jessly answered all my concerns and questions. She has friendly customer service and is welcoming. I would recommend this location because of her service. Update: I had to come back and there was a new person working with Jessly. She was also welcoming. Public storage must be training their employees very well!
Very nice ladies and men working in office thank you !
Service is good, ladies are able to help out
The two young ladies are really nice and help as much as they can
Jessly is amazing she helped out a lot and is always very nice.
Buen servicio a los clientes
Customer service it is good.
It is secure good location.
I like this location but, the issue that I have about this place is if the elevator is broken for more than a month, They are not doing anything about it to compensate for the issue to the customers. I was told by management that I would get 30% off my next bill due to the inconvenience of the broken elevator but, nothing has happened to my bill it is still the same. I hope the elevator will get fixed soon. I am not able to move out due to this problem!
Sooo.. You let anyone rent out a storage unit, but fail to mention that the elevator doesn’t work…. And from what I see it hasn’t worked for ages… not even a reduced price?? Putting my things in a storage should be made simple like you Guys promised.. next time I’m Going across the street and using uhauls storage.
I find this to be the worst, I've been trying to close my unit since 3/5/23, but can't because the elevator is broken, nobody is in the office it seems on the weekends to answer calls, I can't wait to be rid of them
I think the person who helped me there was jessly she’s very helpful and reliable best costumer service I have ever received. Would definitely recommend this place to family and friends. If there were 10 stars I would give this place 10 STARS!!!
Jess did an awesome job getting me set up with a storage unit. Excellent customer service
Good customer service .
Very good customer service kind and friendly people.
Both elevators have been broken for over a month and no one is able to give any estimated timeline as to when they will be fixed. I do not have access to my items and cannot move out as a result. This is completely outrageous that a storage location is unable to fix - or replace - an elevator for over a month! I have never seen such negligence anywhere.
Julia is great!!
We had hiccups at the beginning but management was very responsive and helped. They got me a new unit and were very helpful.
I’ve received a call today, and the guy over the phone (I believe his name was Saul). Asked me if I had any questions at all and was super nice and helpful
Where is Xander at??? The people that call no matter how many times I asked them NOT to.... left me a threatening message. Can't stand this place now.
Thank you to the manager Jessly she was very professional and nice
Elevator is broken
This place has great customer service! The staff is super friendly and attentive! Will recommend them family and friends.
Nice location good customer service .
Very nice customer service and i was treated kindly and with respect, the staff were able to help me as best as they could and they were able to communicate as best as possible with us and everyone along with the place were very nice and warm
Very helpful employees who give efficient service.
Amazing place, great costumer service ! Really clean and organized and the people in there are so sweet and caring 👍👍👍 10/10 recommended
Good Experience and excellent customer service.
One of the most satisfying places I’ve been too!! I rented here around a year ago and sal was nothing but a great help. I would definitely recommend this location. Jessly is also an employee with great communication skills and customer service. Keep up the work!!
Had a freat experience with Jess. She helped me out with the information I needed at the front desk. Informed me on how to make things more efficient.
Great customer service fro Mr Johnson. Here in Chillum MD. Thanks so much .Thomas Weikert.
Was extremely easy to move with all the workers were very cooperative and made sure things were well organized and managed Would definitely use this business again soon!!
person is office gave me a call about my reservation; and ask if I had an any questions regarding my unit, he answered all my questions and was a great help!!
Great customer service from jessly she answered everything question I had , would recommend this place for storage
Jessly is amazing , great customer service
Great staff excellent location
Upon checking in, I realized that my storage unit was a little too small for me but the associates in the office made the upgrading process VERY easy. Arshell (apologies if this isn’t the correct spelling) and Keena were helpful, nice, and informative with the different options that were available and even let me see the size of the unit first before agreeing if it were the right size for me. I really appreciate the amazing customer service especially considering how stressful moving can be, they both made the experience easy and stress free! THANK YOU!!!
Easy sign up process, better rates than my previous storage company. I really like their app--you can open and close the gate using your phone so you don't have to remember a code. Elevators on each side of the building make it easy to navigate.
Jessly was very helpful, explained everything to me & showed me the property in details she definitely needs a raise very good customer service 👍🏼👍🏼
the employee named Jesslee was very helpful, patient and generous! she went through all information with me and answered all questions. she put me at ease with the concerns i had. I’ll continue my business here and recommend it :)
Your employees are responsible and respectful to me and helping me with every step on buying a storage. I would tell my friends and family about this location.
Great Customer Service , Very Professional , And Very Kind . Jess Was Able To Help Me And She Did Amazing And Had Lots Of Patience.
Jess was so nice and helpful, she was so patient with me and she was very talkative she made me feel like id been there for years
Just came into the office, Sal was such a great help. Explained how the property operates and the gate hours. Differently recommended going to this storage place.
Heilda was a great help
I went in and was greatly satisfied with my service. Hilda and sal were of great help and made sure I was taken care of. I need information on moving and they provided everything I needed.
I got a call for my reservation, not gonna lie the price was not in my range. But Hilda helped me figure out about deals going on, also she helped me transfer my unit to a different location with climate control.
Staff is amazing, very friendly and helpful
Sal helped me with all of my moving needs! Everything was fast and easy including moving out.
The staff here are really nice.
Great help from jessly!
Just moved out yesterday with the help of Sal everything was great! He helped me out with everything I needed in a quick and professional manner.
Very great service!! Definitely recommend coming here
Thank you Jessly for the warm welcome for the nice experience. Will definitely come back soon to purchase another unit!
I went there and I was very satisfied with the service! I had a very good talk with Jessly and she helped me understand payment methods. Would definitely recommend her and this place.
Jessly was outstanding and helped me with what I needed, good customer service.
The property manager Jessly was very helpful and a smart young woman. I would recommend this company to anyone needing storage. Good job Guys at chillum! She always keeps it clean!! Jessly is helpful, nice and professional!!👍
Very kind and professional employees. They help me out with all my storage needs with no stress! I would definitely recommend.
Everything went as expected
I had an issue with a broken door in a newly rented unit, and the property manager fixed the situation in a highly professional manner, which I really appreciated. I recommend this location with enthusiasm - because of the wonderful staff!
Great experience with this location. Jessly was professional and extremely helpful throughout the process.
Service was great! Cruz and Julia gave great customer service. Would recommend this place to my friends.
Expect them to up your rate once you've moved your stuff in and left town.
Customer service was great, the young lady named Jessly was super friendly and helpful, definitely recommend coming here. overall 10/10 service.
Great customer service!
Great service, had no problem with payment or finding my unit! Great customer service by the employees. Would definitely recommend to my friends !
Always the nicest experiences when i come to this location, i’ve had my unit for only 4 months and i can assure it’s better than any service at any other storage competitor. Jessly was an amazing help whenever i come. shout out to her
The customer service in this place is amazing ! Jessly was wonderful and a big help, will definitely tell my friends about this location.
Great customer service. Jessly and Sal were very helpful also incredibly friendly and flexible with our check-in time. The storages units were so clean and well organized .They made the moving process way easier and recommend this Public Storage location. It's also right across the street from U-Haul, so getting a moving truck is super convenient.
Customer service was impeccable, Jessly made the process so easy and smooth. Definitely will continue using this location.
Jessly was very nice and friendly! She was very informing about the property.
10/10 when I went there. Ask for Jess, the best of the best
I'm in the process of looking for a storage unit to store my out of season clothes so I can open up more space in my closet/dressers. Out of all the places I've called jessie was the kindest. She had wonderful customer service and such a welcoming tone. If I do decide to go through with the extra bill I'll definitely be choosing this place! Thank you
I was doing a delivery but SAw storage prices with Jessly she help me out with all the question i had good service
Definitely will recommend to family and friends! The customer service rep (Jessly) was such a welcoming and attentive representative!
I visited a different location about a month or two ago and they were good, however I recently moved so I decided to move my belongings to this location due to it being closer. The transition went smoothly thanks to Jesly. Thank you for your help!
I rarely ever write any reviews but I have dealt with multiple storage places and this is by far the best one so I feel the need to give them the recognition they deserve. Joselin made the entire moving process extremely easy for me, had the right answers to all my questions whether it was through the phone or in person. I move around a lot and I am very picky as to where I store things I can’t keep in my living area. There staff is great, and the location was very convenient for me. I wish a lot of places were as easy and hassle free as this location. Would recommend it to anyone.
What a wonderful experience purchasing a storage unit at this location, Jessly was so nice and took care of everything so well I didn’t have one issue whatsoever. I would definitely recommend this specific location if you ever hesitate on where you should go just know you can’t go wrong at this location.
Jesly was overly nice and helped me get back on track with my storage organization also thanks Quentin for the hospitality and a well cleaned facility customer service was also satisfactory👌🏾
Jessly was very helping in my moving process she answered all my questions and had great service, I recommend this storage
Jessly had good customer and was very helpful with all the questions I had
Zee was really helpful when I went to change my locks on my unit! very polite as well! Thank you !
Really like facility and Zhee was wonderful help in getting me setup with an unit
A very good experience. Zhee was very nice, helpful, and knew her job. Thank you
Jessly did an amazing job at making my move in process quick and easy . I would recommend this location.
I had a great experience coming to Chillum public storage . They're very clean and Jessly did a great job assisting me with all of my needs and questions. I would definitely recommend this location to my friends and family.
I went to this public storage and the customer service was amazing, a young lady named Lesly helped me and I left the place beyond satisfied!!!
Excellent customer service from the ladies in the front very respectful and helpful mucho help
I went to this public storage and the customer service was amazing, Lesly was very helpful and I could not have been more satisfied. Most def would recommend this storage :)
Today is the 3rd of April, jessly was a very nice person very respectful 👍👍👍👍👍
I contacted the office yesterday for assistance for rent increase. Jeslyn (i apologize if I did not spell correctly). She immediately thanked me for being a long time customer and she put in a request to keep my current fee the same. She called me back the same day and was able to keep my storage fee the same. Thanks again...
They call people too much, just to remind them people the storage bill needs to be paid.
I would like to share the Professionalism, Patients, Considerate and Very Helpful. In my need of duress calling around different storage facilities the Customer Service and unrelated prices from the web to the facility were horrendous. When I reached out to Facility #27321 I was truly Blessed and the two young ladies were EXCELLENT. With the communication between the both of them was Superb (speaking to one on the phone and working with the other one in the office) my transaction went very smooth. All of my issues and concerns were resolved.
The staff was super helpful, very polite and help my mother and I from beginning to end. Highly recommend this location for storage. Thank you for your service and great customer service care.
Excellent service and clean facility.
I’m a longtime customer of many years and have found the staff responsive and friendly. With the postal delays during the holidays, my December check did not arrive until February. Once my account became overdue, Keyera helped me set up the auto pay on the app and settle my account. Weeks later she called to tell me that my check (which I had stopped payment) had finally arrived. I appreciate her friendly and professional customer service.
Ron the manager is a GREAT MANAGER. 1st day I signed up he was on point- totally respect this guy.
Great service, professional, simple process this place is a five star service. Quentin, the property manager, was amazing in helping us with process of getting storage. He explained everything thoroughly. We are very pleased. His customer service was an outstanding. Thank you Quentin.
Thank you for helping me. Ill teach you spanish anytime
I was very grateful that Keyara followed up with a phone call when I left my unit unlocked. I was moving out, but it was very reassuring that they were taking security safely.
Just visited the store! Keyera was wonderful and helped me setup my account with ease! Great Customer Service and clean location.
Very Clean, Organized with friendly Staff. The Property Manager help me find the right storage that fit my budget. She was Extremely helpful on explaining the procedures, rule & policies as its been a long time since my last rental. Both elevators were out of service, but she manage to get a technician onsite to resolved the situation. Thanks ,
I just spoke with keyera and i just have to say she was VERY helpful and patient I've never had a better experience with a rep the way i did with her. I will continue to bring my business to you guys as long as you have workers like keyera
The people at this location are really welcoming. Thanks Keyera for being so helpful during my move in.
I came in to get packing supplies and cierra helped me find the best size boxes. She has the best attitude towards her job. I will be coming back soon to rent a unit. CIERRA IS THE BEST!!!!
cierra helped me find the best size boxes for my move she is the so awesome and has the best attitude really enjoyed talking to her! Thanks cierra!!!!
I just wanted to take a second and say that Cierra has been nothing but helpful and kind when ever we spoke on the phone. I recently left maryland and got stuck because of a pandemic and is such a relief to know she is there to make sure all my belongings are safe. Thank you Public storage its lit.
Keyera was professional and courteous ! She went out of her wat to make sure I was taken care of !
I had the most wonderful experience there, Cierra was so knowledgeable and helpful! Will definitely be recommending to others.
I came in to get some information from this young lady cierra her personality was so electrifying she was helpful beyond the norm in fact I truly wish customer service like that which I received was everywhere thanks again!!!
I called today to see what units were available. Cierra helped me she was super patient and answered all my questions. Wonderful customer service!
Thank you Cierra! Today i had the best experience when i went to switch my units today. She was nice and informing when it came to handling the process. Definitely deserving of 5 stars!
Good customer service.. friendly and polite.. property manager Samuel Conteh was very helpful..
Ben was awesome! Great customer service. Seamless process. Thank you Ben!
I called because I had a question about possibly upgrading my unit size. Cierra gave me the information I needed fast. As always great customer service!
I was looking for a storage place so I came to Public Storage I was impressed with the nice lady Cierra. .Cierra explained everything to me and let me look at a unit and helped me decide which unit would be best for me. And I moved my stuff in the same day Thanks Cierra
Cierra was so friendly and assisted me with paying my bill. Great customer service. I would definitely refer this location to a friend.
I had big help from Cierra and from the woman that helped me get my reservation. Thanks a lot 🙏🏾
Cierra was awesome great customer service skills and really help me with all of my questions and concerns
Came in to get packing supplies for school the fall. Mr Ron was very helpful
I was greeted by Employee Ron and it was a pleasure he was very informative and pleasant and Id definitely recommend any if not everyone to do service with him,
Great customer service!! At the Chillum / Hyattsville Location. I Thank Felicia for being very patient. She was extremely helpful & knowledgeable. She made suggestions suitable for my rental unit. I will recommend this location to my friends & family. Great Job Felicia.
Went in there for some boxes a gentleman name Ronald was very attentive help me out recommended great boxes is my first time moving so I was oblivious to what was going He was very helpful thank you public storage!
Felicia was very professional in helping me. I love Public storage.
Ron. Thank you for your expertise and service in reference to renting a unit!
People are very pleasant -- Ron in particular. It is reasonably priced and the facilities are clean and convenient.
Needed packing supplies again. I had to come back
I have a staging company, so have needed to rely on storage on a pretty regular basis for my business. In my 20 years of renting storage from across the country and throughout DC, this place is BY FAR the best. The site manager’s name is Ron and legit treats you like family. I’d give more stars if it were an option.
Thank you Ron for always being there for me as a customer
Quinten was very helpful and informative in assisting with my storage unit. Professional, helpful with great customer service and attitude.
Thank you Felicia for all of your help, you were great! Felicia had great customer service and was extremely knowledgeable of the different units. She helped me find a unit size that fit my moving needs and made the process very easy and quick!
Thank you Ron. So friendly and knowledgable but also really wants to help you get your unit and show you how it's done.
I have been with Public Storage for over a year and Ron always provides outstanding customer service. He is pleasant and on top of his job.
Ron thanks for a great experience!!?
Still renting here Ron excellent customer service.
Ron and Kassie were great!
Kassie and Ron provided wonderful customer service. They called to ensure I had all I needed, and even helped me find the right unit to house my belongings! I couldn’t have asked for a better assistance with my moving stress!!! Thank you so much!!!
Cassie and Ron are great! They gave me a great deal!
Easy set up process, we were shown several options. So far so good.
My name is Anthony White I visit public storage today and I met Cassie an employee there perfect employee great customer skills we need to keep her here because there's a lot of good things that can happen here if she stays
Gracia Ron Very professional and nice
Kassie made this process very easy and was very hospitable. Also saved me an extra trip to buy other items when they had it available in the store. Thanks Kassie! 👏🏽
Absolutely love Mr. Ron and Xander!! They helped me tremendously with an ongoing problem and solved it immediately. I’m so thankful for them! Definitely going to keep coming back.
Ron was very professional and a great help for me! Definitely recommend this location for all of your storage needs for sure 😁
Kassie and Ron were an absolute breath of fresh air! They made the process very quick and easy! They were so hospitable! They were very descriptive and answered all the questions I didn’t even realize I had. I definitely recommend this location and their services!
RON is amazing! This is the first time i have ever used Public Storage and my experience had been over the mountains. I came 15 minutes before the place closed and Ron extended my code until 9pm and I was so thankful. Thanks Ron!
Thank you for your excellent customer service Ron. Simply the best
Great service and wonderful personalities Kassie and Ron.
Great customer service by kassie and very friendly environment
Grate place to store
Thank you kassie to help me transfer today. Amazing
Kassie was fantastic and was super helpful, thank you!!
Kassie with a 'K' was great; amazing. Very clear on the instructions and the best customer service I've had in a long time. Her coworker as well; Ron.
Kassie was very friendly and helpful. I truly appreciate her being kind and courteous. Great costumer service!!
Great customer service. Staff were incredibly friendly and flexible with our check-in time. If you are looking for a storage unit in the area, I highly recommend this Public Storage location. It's also right across the street from U-Haul, so getting a moving truck is super convenient.
Had a great experience, kassie was very helpful and friendly, made me feel welcomed and comfortable right away. I would definitely come back kassie’s customer service was the best.
Kassie was such a great help at this location her customer service was great from beginning to end I am very satisfied with her dedication to servicing the customers . Thank you kassie .
Kassie is the best. She made sure I had the best unit for my items. She even showed me a damp check which I bought. Great customer service all around. She deserves a raise!! 😁😁😁💯💯💯
kassie was very professional and had a great customer service
Thank you Ron....you are the best
Great manager "Ron", When I need help with my storage unit, I can count on Ron, when I was in need of ordering a Lyft, Ron took the time to not only order it for me, but taught me how to do it for myself. I always feel safe when Ron is around. This one is worth keeping.
Very great costumer service. Cassie is very good and knows her stuff. Can’t go wrong.
Ron Thank You for everything I appreciate you We have been renting here for 6yrs😊
Very nice management
I came in to see prices of the units and Kassie was very helpful. She provided excellent customer service.
Cassie was very helpful in moving me into the storage unit.
Ron and Haylee thank you for staying to accommodate the most stressful day ever. And supporting the US Military
Ron made the experience perfect...far better than I imagined. I'm glad I made the decision to store here.
I had a serious issue. Ms. Jackson was excellent at handling the situation with patience and care. I would recommend that you come see her at public storage! She’s Awesome! She deserves a promotion!
Thank you for avery professional experience
Kassie was great!! Helped me get situated with my storage very quickly! Amazing customer service!!
thank you Ron for your assistance
Kassie had excellent customer service and found me the best rate for the unit that I needed!!!!!
Mr. Ron and Cassie thank you so much for such a professional experience. You guys are awesome!
Kassie! was the best! i recmomed everyone to go to public storage!!
Cassie thank you so much for the help and tips on were to get a storage unit with a decent price 💓
Thank you Ron cor a professional experience
Kassie was amazing today!!! She made my moving process so simple and easy. On top of that she assisted me in making sure I had the right size unit for all of my needs. I will definitely recommend this location to others. Some of the best service ive received in a while.
I have an amazing experience here! Kassie was so friendly hand helpful and she made my storage retail quick, simple and easy. I will be returning for future needs!!
Kassie Was Awesome. Extremely Helpful, Gave Us Tons Of Information. Overall 10 Star Customer Service
Kassie was very helpful!!! She got us a great promotion. I will definitely be back
My husband and I store here all the time and we appreciate Ron and his team
Thanks Ron, for awesome customer service!!
Kassie was GREAT and so friendly. Helped me find the right size storage unit I needed and it all fit bery nicely. Would recommended public storage 10/10!
Ron thank you for your professionalism and courtesy. Been renting here for years
Came to get some packing supplies last week....Great help. Thx Ron
Good service. Friendly worker
Excellent service from Kassie and Haylee. Thank you ladies so much for helping me promptly and professionaly.
There is not only Great Prices for this area but Amazing customer service at this Public Storage location. Cassie and Ron were extremely helpful from the time one of passengers in my vehicle had to quickly use the bathroom.. Ron escorted him right away to the restroom while I walked inside to the office and met with Cassie the woman I spoke with on the phone about my reservation. She showed the the unit, and I confirmed this was the size I needed. She explained all insurance, and rules about rent and other topics and I additionally agreed and signed the lease. I came within 10 minutes of closing and even though this is not recommended for anyone to do I so appreciated her handling my request in such short notice when I have to move tomorrow. Cassie also threw in a “damp kit” which protects your furniture and various items from mold or moisture locking in. I appreciate that dearly as most of what I am moving in is furniture. Everyone if you want a good price in the DMV for a Storage Unit and customer service with employee’s with good attitude that aren’t just worried about upselling the biggest unit.. then PUBLIC STORAGE is the place you should go to. they helped me with exactly what I needed. Thanks Cassie and Ron, and The Public Storage Team! See y’all tomorrow!!
Great service definitely good customer service!
Kassie was great she took care of my needs thank you so much.
Kassie and Ron are showed great customer service and gave me great deal on my storage. I am very pleased by there service!!
Wonderful place and wonderful management. I had a lot of uncertainty with how long I would have the unit, but that wasn’t a problem. Management knew me by name very quickly. Would rent here again in a heart beat.
Thx Ron for a professional experience ...Rent here!
Kassie was very helpful, and she knows her job!
Stopped by to make a quick payment and X was wonderful as always. Highly recommend storing with Ron and X.
Easy, straightforward rental and pricing agreement. X was super helpful and friendly and answered all of my questions. The building seems secure. Very happy so far!
Ron was the best! I got there right before closing and they still got me in. Thanks so much!! See you again
Thank you Ron and Kassie for a professional experience
Great customer service from Kassie thanks a lot.
From the moment I reserved a storage unit online, the staff (including the manager) was helpful on all aspects of reserving the unit, and setting up and managing my online account. Highly recommend.
Great place to rent from and beautiful staff.
I came in yesterday to pay my bill and kassie was soo helpful. She is amazing with a great additude
Kassie was great at making our our move to Public Storage a easy as possible?
Great customer service.
Kassie gave us 5 star service today. We are visiting DC traveling through and needed a space to park our small tent trailer for a few days. Thank you. Thank you. Couldn't be happier. Excellent service!!
Been a customer for years and Ron is the best
I’ve been coming to this particular Public Storage for four years and Ron is the best friendly professional always willing to help me. 8/03/19- Ron is absolutely the best, if he ever leaves I will want to follow him!!!
Good customer service and the space is clean and ready. You should definitely check the space out X and Ron were really helpful
My rating is solely to highlight the customer service I’ve experienced with the property manager Ron. Guy is a great people person friendly understanding site manager that his employees follow as well. Goes above and beyond to try and work with almost any circumstance you may have. Great guy. Definitely appreciate his professionalism.
The BEST storage place ever. After going through the most stressful move ever, Kassie and X were nothing but the best help. I will totally recommend this place, specifically Chillum, to anyone who is looking for storage space.
Staff was very accommodating and flexible.
Kassie was so helpful to me. She made my day. I felt so respected. Kassie was amazing. She deserves a raise , promotion something. Thanks for making my family's moving experience easy.
Sydney and Ron were very professional and friendly. Definitely recommend this public storage. My dad has been with them for five years. It's my turn now.
Thank you Ron for your professionaism and expertise
Xander and Ron were extremely helpful and made sure things ran smoothly. I was able to secure an extremely convenient storage unit without any hassles.
Been renting here for years and Ron is the best
First time using a storage unit, and the guys were SUPER helpful and patient. Easiest transaction ever. Xander was very easy to talk to and very informative. I feel very comfortable with my belongings in this unit. its safe and CLEAN. The same guys working the counter are sweeping and cleaning around the building.
I just wanted to say the Manager Ron at this location is an OUTSTANDING Man he is so very nice, personal and pleasantly nice. Every time I came here rather it be to pay a bill or just to stop by he always greeted me and other customers with a smile. If anyone needs a raise or PROMOTION it would be him.
Excellent customer service. Staff very professional and friendly. Very patient and helpful. Very pleased and highly recommend this location.
Ron good job! All the way around and very helpful thank you!
Amiya provided absolutely wonderful service. Well spoken, professional, courteous, and kind. I ended up going to a competitor due to pricing and this location seemed a bit run down.
I received great customer service from Anita, she helped me with everything that I needed. Thank you so much
Great customer service. X was amazing.
Ron thank you for a wonderful experience and I will rent again
Ron was great, thanks for everything!
Thank you always being there for me as customer from another location.
My stay was awesome at public storage. Would recommend 100%
GRACIAS Ron, I am returning customer. Can pnlyvrent with you and your team . SIEMPRE
Great service! Xander and Ron helped us moving in the storage! Highly recommended!
Ron thank you for a great experience
Ron thank you for your professionalism and always being there for my items
CAME BACK for more supplies.... Love this place. Thx Ron
I received excellent customer service from Xander! He was so knowledgeable and patient. Xander truly made the whole chaotic process of moving much smoother for me and my family. Highly recommend asking for him specifically if anyone visits this location!
Excellent customer service. I’ve stored my things here more than once & each time they have treated exceptionally well. Love the team here!
Ron thank you for all your help. You was cry professional and funny. Keep up the good work
Ron thank you for a great experience. I always got the best of care for my families belongings. Cyndy
Anthony I thank you for your generosity, respect. You where so helpful with everything that I needed you assisted with no problem and the manager as well. Anthony is one of the best store person I’ve seen, been living around here for over 30 more years. Keep him! I would recommend anyone to come visit Public Storage on Chillum Road. So knowledgeable. I’m still stopping by assistance and still happy
Xander was more than helpful and very professional! Definitely will recommend this location!
Came to get packing supplies for this summer. Great staff! Very helpful
Mr.Ron was incredibly helpful throughout the process. Excellent service and real nice guy
I only needed to make a payment but Xander was super kind and made the process so much easier!!
Took time with me to packing supplies. Very thankful.
Great service, friendly staff in the office today. Just rented here.
Thank you Ron helping me with packing supplies. You’re the best👍🏼
I stopped by for packing supplies and wow....and Ron you are the best. If I need storage I would store here.
Ron thank you for providing a very professional experience in seeking a great storage facility! Excellent job and great personal service!
Awesome service. Ron is so helpful & friendly. Super easy & efficient. Perfection!
The guy was very nice, and I got a cheaper price. Very thankful with him.. very nice customer service.. I truly recommend it
Ron was amazing when it came to customer service. He found me the best prices and the best units for my needs. Thanks !
Thank you Mr. Ron for your help and I really appreciate it.
Came to get packing supplies. Ron was great and very helpful. Would definitely rent here when I need storage
Amiya was great she assisted me with my storage questions and concerns. Thank you!
Stopped by again for more packing supplies. As usual Ron knew what I needed. Thx
Thanks Ron for a professional experience
Thank you Ron for being a Property Manager that I can trust. You make sure I'm oky
Ron thanks for the professional experience. I received a phone call as soon as I reserved. Quick and fast move-in.
Had a great experience with Ron here! So helpful and worked with us to make a smooth transaction!!!
Amazing service and very accommodating
Thank you Ron, a great experience especially after a hard day at work. He made me smile
Good service, Lawrence is very thorough in his presentation.
Akena & Amiya Perfect !
They have a very great customer service and they go through all the policies with their customer. I would really recommend this for people to store their properties.
Ron thanyou for your help in the gettin the rigjt size unit
Ron thank you for a very professional experience. I enjoy renting here
Stopped by to pick up some packing materials. Ron was very courteous and professional.
Ron thank you for your help you made it easy
Ron was the best! Great customer service!!!
Ron was efficient and friendly. The space was clean with high ceilings and conveniently located.
Went to see a unit and ended up looking at three different spaces. Agent on duty was professional & informative. Definitely recommend 👍🏽
Shaun Thanks for the professional customer service.
Ron was awesome... he is very helpful and was present anytime I had a question or needed any assistance
Great customer support. Thank you for assisting me with my storage needs!
how late can you be
I will never store anything there anymore. Lost all my property due to water damage twice, and they refuse to give me another storage room. You will never get to total amount for money you spent on ur property. Go some where else to put your property in if it mean anything to you
It was a wonderful person , and special service :)
Ron thank you for a very nice experience
het ron tks for helping me
Ron thanks for a great experience
Honestly the staff is great except Kiara left a very nasty email on my phone accusing me of something I had no intention of doing. I was going to stay another month but ms Kiara made sure that I would not be returning to this public storage ever again. Also right before she left the voicemail I was at the property listening to her cuss and spew other vulgarities while she was on her personal cell phone I attempted to ask her a question but was ignored due to the fact of her being on the phone. Advice: If you need help do not ask Ms Kiara.
Lawrence good job
Thank you Ron for a very professional experience
I have had a great experience with Ron and Public Storage. He was so helpful and so accommodating during the reservation process. He even let me adjust the move-in date to 10 days earlier than original with only 24 hours notice! He never got impatient or bothered by my changes and questions. Then at check-in, he was so friendly and helpful. His customer service was amazing and I'm so happy I chose to rent at this Public Storage location. Proximity to the Metro is just a bonus to the great service I received.
Ron. Thanks for your professionalism. Great service.
Thank you Ron for helping with a quick solution
Thank you Ron for your professional experience
Thank you Ron for a positive experience
Thank you Ron for a very professional experience
Thank you Anthony for making this process so easy! You are great!!!
Thank you Anthony
Thank you Ron for me downsize to a cheaper rate. You're the best!
Ron gave me an awesome experience.
Thank you for help in finding the right size unit for my Mom, I have rented with you myself in the past and had to refer her
Thank you for helping me an issue in another state. Ron you are the best.
Thank you Ron for a great experience. Thank you!
Anthony was great !!! He and Ron are both very professional and provided very good service.
Very Professional and courteous. Rent here!
Ron was very helpful and friendly! He answered any questions we had and set us up so we had a convenient location to fit all of my storage needs!
Ron is awesome. We had such an insane move and he helped every step of the way. Today we’re finally finished! I look forward to seeing Ron when we return to collect out stuff. ❤️ Ron and Public Storage.
Thank you Ron for helping me find the best price for my budget. Thank you. Great !
Awesome location!!! Ron assisted me with my move-in and rental. Great person!! very personable and delightful
Anthony was great!
You have been so great for me. Thank you for everything you have done. You went above and beyond the service to make my life easy. God bless you all Ron
Anthony was very helpful answered all my questions made me feel comfortable and place where you can trust thank you sooooo much Anthony you are awesome good customer service :)
Stopped in to get some boxes and found the staff get helpful and professional
Anthony was great! Thorough!
Anthony and Ron are the best. They made a bad day...The BEST!
Anthony did a great job!
Ron thank you for being a blessing. Deacon Arrington
Ron than you for a great experience
Elevator out of service and lots of rats..
Great!!! Ron thank you for your customer service!!!
Thank-you Ron for being a storage device expert
Went to pay my aunts bill and Ebony took care of me. Great customer service!
Ebony was really friendly and help me out. I’ll be back.
If it wasn't for Ebony I wouldve left soon as I heard the price. I apparently thought that renting was a lot cheaper than it is after all the fees. If it had not been for the patience and humor of this lady I wouldnt be giving you this rating now. While I probed her with the same questions over and over and over again she was patient and understanding of my issues. While I refused to rent she did help me out with plenty of moving supplies and things I would need to get started on my relocation. It's hard to find good help when you don't agree with prices but she really took the time to help me in anyway possible and I appreciate that. You guys are costly but have great customer service at least at this location.
Have had a great experience here. Ebony was extremely helpful setting up my storage unit and they’re always quick to answer questions. I’ve dealt with mini storage facilities over the years and so far this is the best one!
Ebony was really great in her services,wish all sales agent could copy from her
Was in a terrible situation and needed a storage asap, Ebony was very proffesional and genuine helped me right away I would recommend this location!
Thank you Ron for a great experience. Store here!
Ebony was great! She was friendly and thoroughly explained everything! The entire staff is excellent.
I want to thank the personnel at public stories. Ron and ebony. They have professionally done an excellent job in making sure that I received my box exactly the way I wanted it, and it was very professional and Ron & ebony have much respect. Very professionalism . For there customers And once again I thank you for your services at public stores Hyattsville Maryland.
Mr. Ron at the Hyattsville Public Storage so helpful nice generous always offering to assist in any way he can I really appreciate his service I will always ask for him when I come to that storage place. Thanks Steven Jones
2/5/2018 Satisfied customer. Renting storage at 2308 Chillum Road was a breeze thanks to EBONY! She was efficient at answering our questions related to the rental. Her demeanor was professional and confident. After choosing to rent the space EBONY had us out in 10 minutes!! Customer service goes a long way so I give it a A+++. May my closeout be just as smooth!!
Thankyou Ron and Ebony for Great experience. Very professional😀
Needed a storage space quick and Ron greeted me at the door. Excellent customer service! He took the time to explain the services offered and confirmed the correct size needed for the items stored. I really appreciate the effort Ron put in to make sure the transition could go as smooth as possible. Thanks a lot sir! God Bless :-)
That Guy Ashton is Goooood. Great job public storag. I love my unit
I went to uhaul first to inquire about their storage units. After I checked Public Storage right across the street and decided this was the right place place to rent from. The associate there Ebony was very professional, courteous and helpful. I recommend public storage for everyone!
Ebony thanks for excellent customer service today! Always a pleasure
Thank you Ron for helping me condense my 3 units into 1. Saving me hundreds of dollars. Quality Management. Rent here!
Ashton and Ron are the Best! Appreciate the great service. 100
Ashton is the Best! Very Patient young Man. Good job great Location, spacious
Ashton & Ron were Great! Best storage guys ever
Ashton & G were helpful when I came in to get a storage space with my roommate.
Ashton and G are the Best! GREAT STORE GREAT COMPANY
Ron ,at the Chillum Rd location, turned a catastrophic day into a delightful one. His customer service was A1 and his positive attitude was greatly appreciated. I will recommend this location to any and everyone in need. He was awesome!!
Giovonn was great help and has excellent customer service
Ashton was Excellent. Great job
Ashton and Ron were Wonderful. Great work guys. Happy Holidays
My experience was great. Ashton and Ron were very helpful and respecful. This is my third time using storage and this was the best experience out of them all
Ashton and Ron were great thank you!!!! Very helpful excellence customer service
Very helpful and consise. Thnx Ashton for the help!!
Thank you Ron for a quick and professional experience. My had a lot stress until you helped.
Ron was very quick and polite. I think the customer service was great. I recommend this place to anyone who needs public storage.
Giovonn and Ron were both pleasant and helpful. The pricing was also fair
Thank you Ron for a professional and helpful experience. Rent here folks!
I had a pleasant experience. Leigha was very patient and professional. Leigha was extremely informative. I came with a lot of questions and she answered everyone with a smile. Her customer service skills where beyond the 5 stars. Thanks again Leigha for all your help
Giovanni and Ron here in Hyattsville was awesome!!!! They saved me time and money! Great Job!!
Thank you Ron for top notch service!
Rob was amazing , thank you for your assistance and your expertise!! Great experience !! He was very knowledgeable and had an amazing personality, i dont normally do reviews but he really made it a point to make sure my stuff would fit and that i was given the right expectations for what my bill would be for the time frame given. He even went as far as to let me know what it would be if i needed to keep ot longer, and after the week i had i def. Appreciated his kindness and conversation. don't change Rob!!!
Thank You Giovanni and Ron for being patient with me and informative. This is my first time getting storage and I felt loved. Rent here folks.
Thank you G for the awesome unit!!!
Ron great job help me much
Ron thank bab
Ron Thank you for your customer service and commitment. Rent here folks,
Giovonn was outstanding!!! He showed me great customer service and followed up with me a couple weeks later.
Thank you Ron for your excellent customer service
Thanks Ron, for assisting us with our storage.
Wish the facility was climate control
Quick , helpful convenient
Nice and clean
Ron was GREAT!
Thankyou for your service and storage knowledge. Much appreciated
I just want to thank Ron for his help getting me a discount on my rent. Ron is a great employee for Public Storage always willing to help.
The service today was just incredible . Ron was the best , the help I had today was one of the best I've never had. Very awesome guy with a lot of professionalism.
Giovonn was extremely helpful. He was able to answer all of our questions without slowing down the process. I appreciated his efficiency and positive attitude!! The prices aren't bad either
Great customer service! Giovonn was very knowledgeable, friendly, and honest when it came to my storage rental. He took his time to explain everything and was very patient! Great location due to Giovonn.
Ron thanks for your time and help
Thank you Ron , I have been a current tenant and at the end of the day....You and your team always make sure that I'm okay. Thank You
Great place, customer serv was exceptional everytime i was there. We finally moved our stuff out. But i would return if i ever needed a storage place
Great customer service and great experience
Thank you Ron for helping me in a very stressful situation. You are truly the best! I will refer others to your establishment.
Kevin was an amazing help. Customer service was impeccable, quick, and painless. Rent here, yall!
Thank you Ron for helping me with getting a parking space for my vehicle. Process was quick and I felt much better on the security feature. Thx!
Thank you for an amazing experience
Ron thank you for excellent customer service . I will spread the word.
Thank you Ron for your service and dedication to making our needs as customers are met.
Ron thank you so much!!! I appreciate all the help and the fast service. I recieved lovely customer service & it couldnt be any better.
Mr Ran is such a great guy and did such an exelent job today. Very patient and help full! Thank
Ron thank you for your good service thank you for being a blessing
Thank you Ron and Kelley for a great experience with Public Storage. You are great people and really care about your customers. Happy New Year!
Ron, was amazing and consistent. He listened to all of my concerns and answered all of my questions. Ron, explained everything to me in ways that I could understand. He was extremely patient with me and dedicated to making sure that I understood everything with how the storage system worked. If you ever go to public storage please make sure you ask for Ron! Thank you Ron, continue to be great!!! P.S. Don't forget about Kelley, she's amazing too!!!
Ron was so very helpful. He made the process seamless. He should be the public face for Public Storage!
Kelley was a major help! She was very kind and answered all questions that was thrown at her with a smile. Definitely the best storage experience I've had thus far!
Thanks Ron!!! Had a great conversation while getting a great price on a storage unit! Need public storage - GO TO RON!
This location is great. Ron and team (Giovann) are super customer-service oriented, make you feel welcome and keep the facility in great condition. I highly recommend.
Thank you Ron for outstanding service that was quick and efficient
Thank you Giovann for your help. I was able to get a great unit with a great price. Thank you.
Thank you Ron and Giovonn for all your help. You made my day!
Thank you Ron for your excellent customer service.You were very professional and detailed.I appreciate all you did.
desiree was very helpful took me step by step how i would get in and out of the property. She showed me my storage room gave me a lock and damp check to keep dust off. She was very upbeat and nice. best place to come rent out. thanks desiree!!
The hours to access the unit was so convienent. Ron was an excellent manager and posses excellent customer service! If I ever had any issues he did not hesitate to assist and make things right with a smile. I highly recommend visiting Ron today and securing your storage space!
Ron was very helpful and willing to work with my shifting arrival dates for my move.
Bronté made the move in quick and smooth with no problems. Great experience. Very friendly staff.
Ron was excellent in helping me. Great personality and very knowledgeable and patient.
Ron is awesome. He answered all my questions and concerns !! Helped me every time I went and remembered us by name. I would definitely recommend anybody storing at this location !
Phenomenal customer service. Quick response and even helped us move our stuff in! Best location and secure facility. Im a recent graduate and needed an immediate storage for my furniture, this faciltiy has exceeded my expectations. Highly recommend!
Ron thank you for helping my roommates and I. You knew exactly what we needed and your professionalism is greatly appreciated
Ron thankyou for helping me find the right size unit and the right price.
Ron Thank you for your compassion and understanding. Very professional and understood my storage needs and budget.
Ron thank you for helping me with finding the right size unit.
I went to buy boxes - Ron helped me get the right size and amount for my needs. I wasn't looking for storage but if and when I am in the need for storage I will definitely come back here. Great customer service!!! Very refreshing. Thank you
Just as everyone has said....great customer service from Ron. He helped me pick the right unit and had me all set up super fast!
Public Storage has a wonderful team that made the process very easy. I thank Ron for all of his help earlier today. He was very kind and knowledgeable about the product. I am very happy with the outcome. Thank you tons.
Ron thank for all your help keep up the good work.
thank you Ron for everything, I really enjoy the attetion
Great customer service! Very professional and friendly! Ron was very helpful in suggesting the best storage unit for me and took the time to explain everything.
I came here on a whim and Ron was absolutely helpful. He found the right space and the right price for me. I'm extremely grateful to him, he literally saved my life lol.
RON IS TOTALLY AWESOME!!!! HELP MY BAD DAY TURN INTO A BRIGHTER DAY!!! WONDERFUL PERSONALITY!!! I was in and out 30 minutes.. Definitely will recommend this spot to friends and family!!! When you go ask for Ron because he ROCKS!
Thanks to Ron for great customer service! Very appreciative.
This place is gud on spaces an prices r reasonable wit month 2 month payment and also customers service is 100 thank u guys 😆😆😆!!!
Stephanie was a great help.thanks for staying after hours to help me with my move in and being so nice the entire time.
This was my first time renting a storage unit and the process was seamless! Ron was totally accommodating and provided me with everything I needed for my move. I can't thank him enough!
Stopped by to get packing supplies... Ron was extremely helpful and professional. Great location!!!!
Ron thank you for a great experience , personable, and professional
Stephanie was a good help, thank you for helping me with finding a great storage space
My experience at this location was great! Ron was always super helpful and accommodating... Definitely made my move in/out effortless. Thanks for everything! :-)
Thank you Ron helping me with the right size and the packing supplies
Ron thank you for helping me with getting the right size and the packing supplies needed
Thanks for Ron for helping me out in such short notice
Stephanie saved me soo much money and she was so quick and efficient.
Ron thank you for explaining in detail what my needs were for storage and in packing supplies....Thankyou.
Thanks Stephanie for your service. Very helpful. Will recommend
Thank you Ron for helping me in such short notice.
Stephanie is very nice and friendly, very fun experience thank you
Thank you Ron for heling me choose the right size unit and the products needed to make sure my clothing stays fresh
Ron and Stephanie were excellent. I really appreciated their help on choosing a unit and getting the products needed to move in.
Stephanie did a good job explaining everything . just perfect ! Thank you for your service
Ron thank you so much for helping us with pick the right storage unit to fit our needs! Your service was FANTASTIC!
Thank you Ron for getting me the right size unit and much needed packing supplies.
I walked in.. the experience was great!!! Stephanie was very professional and answered all my questions.
The service was excellent and we really needed to store our vehicle. Thank you Ron and Danielle for everything!
Stephanie took my stress level away and also made sure that I had the packing supplies needed. The so much!
Ron was so amazing the business was awesome and I will definitely be renting from public storage again if needed.
very nice staff.great customer service. stephanie was very helful and prompt walking me thru everthing pretty quickly from showing me around smiling all the time and easy paperwork process. i am glad i came to this place.you get the impression they actually do care unlike other competitors nearby.
Ron was a great help. All the packing supplies needed and the right unit was found for me. Thankyou!
Ron was exceeded my expectations. Knew what I needed in a flash. thx so much
Thank you Ron for suggesting a smaller unit to downsize to. The perfect packing supplies and helping me save alot of money.
It's was a great and easy process, they do try to get you the best deals. Ron and Stephanie keep the place live.
Ron was wonderful and a great help. Thankyou.
We really appreciate you showing us a great space and all the packing supplies needed. Thanks so much!
I have been here for 3years and I receive the best service and I want to thank Ron and Stephanie for always making sure that Im okay.
Stephanie was an amazing manager. She showed me the clean facility and helped me grab the items I needed to protect my stuff. I'm confident my items will be secure here. I recommend anyone looking for storage to come here and make sure you ask for Stephanie
Thanks Ron for all your help!! I would recommend it again and use you guys again!
Ron is the BEST, I HAVED USED THEIR SERVICES REPEATEDLY!
Stephanie did a great job with showing me what I needed and what supplies as well
Thank you Ron for making what could have been a sad and miserable experience..... Awesome!
Stephanie did a great job helping me with my service, she was very friendly patient and helpful. I enjoyed her customer service and her personality and I would be back again to use storage in the near future
Customer service here is GREAT Iesha helped me with choosing the right unit and it was perfect. We laughed the whole time she made this experience very easy for me because moving can be a stressful thing. Over all love it here will do it again if needed
stephanie was a great help. i found the right size space in no time. thank you
I really appreciate Stephanie's professionalism and help. The whole procedure was smooth, easy and quick. I can now travel without any worries. Thank you.
Amazing customer service! Thanks Iesha and Ron! You guys were great, funny, and so helpful!
Ron was excellent! He helped me pick the best size storage unit for my needs.
Thank you Ron for a quick, professional, and pleasant move in! Great experience. Highly recommended!
Ron was very friendly. very helpful and fun to work with
Stephanie was a great help. I found the right size for the right price. Great customer service. Thanks alot
Thank you Ron for providing excellent customer service and getting me a great rate with excellent help on packing supplies.
Stephanie was a great help. She did a good job showing me the right size. Great location and friendly staff
Thankful Ron for helping me find a right size unit on such short notice and the supplies I needed to pack my belongings
Great place if your looking for storage soraya did a great job I'm highly satisfied
Love this place iesha was wonderful I would recommend anyone to rent here! !
Seriously, I thought all these 5 star reviews must have been bought or they gave people a discount or something for the reviews, but these people seriously are that good. If everyone around here was as nice and professional as them I wouldn't be moving out of state!!
I am a current tenant and I really appreciate the courtesy calls and the professionalism that I always receive. Ron and Stephanie are truly a blessing.
I am a return customer and love this location. Thank you Isha and always Ron for making sure that I was able to get all my packing supplies and a great unit with a great location
Stephanie at the front desk was very nice and helpful. She made sure that i had everything needed for my move. Keep up the good work.
Iesha was very professional and answered all my questions. Ron helped with my box selection. Thanks!
We thank Ron for getting the right size unit and the boxes and packing supplies needed. We needed help and he really seemed to enjoy doing his job. Thankyou!
Stephanie did a great job at showing me the right size unit and what I needed to store my items
I appreciated being shown the right unit and that Ron cared about my items for shipping
Ronald is very helpful good at what he does and Stephanie very good thanks.
I really appreciated Ron and Stephanie showing me the right size unit and helping my storage experience.
My overall experience with PS was good. Staff was knowledgeable and friendly. Only issue, within 2 years my rate increased twice. Thank you Ron and Stephanie for your professionalism and positive demeanors.
Iesha did a great job with my storage unit
I really enjoyed my service here.stephanie was great, property was nice and clean. I will recommend this place. Thanks alot
The woman who set up my account was kind polite and very studious..Perfect experience(Iesha)
Thank you to Public Storage for being helpful and courteous and helping me find the right size unit
I was very happy and more than satisfied with Ron's concern for my items and the need to find the right size unit.
Excellent service and I would have family and friends to visit this store and visit Ron and Stephanie
My father and I had a great experience at Public Storage because the staff was so professional from the day we opened an account until recently when we closed it. In particular, there was a staff member name Ron who was very helpful; every time we came to the unit to clean it out and had questions he was more than willing to help and answered all of our questions in a professional manner. Customer service goes a long way and when I have future storage needs or know those who are looking I will 100% refer this particular storage facility all due to the professional nature of the staff.
I really enjoyed renting at this place, Stephanie and Ron was great
I appreciated the awesome service and I've had storage before but not on THIS level. Thank you for Ron and Stephanie
I would recommend this location employees were very friendly iesha helped me out a lot showed me around the property very neat and clean she was very professional
stephanie was great she help me with my move in
I like what Ron has done with me today.
Stephanie is so professional and helps me a lot always
They made sure that I have the right size and the right price. I'm so please with the patience that they have.
It was amazing experience👍 Iesha and Ron 👌
Stephanie was great. she help me with my move in. I would recommend this facility
My feeling of Great Satisfaction!!!! Just Greatness all Around& loved the staff they are EXCEPTIONAL! !!!!!
Ron was very helpful & professional. I appreciated all of his help.
I really appreciate the service and especially when Ron helped with consolidating my unit to a smaller one with a great price. Thanks so much.
Thank you Ron for your service and feeling secure about my items in storage
Ron and his team were awesome! Coming from Norfolk, Virginia, I was in a unique situation with my storage unit. Ron's knowledge helped me figure out what I needed to do. They were very friendly and informative, which was needed in my two day storage move out. Thank you so much for all of your kindness and motivation to help people in dire straits.
RON was very nice and had a great attitude he was awesome!
The service here is exceptional. I needed to save money on storage and Loanda helped me out tremendously. She suggested that I downsize to a smaller unit that had a cheaper rate. This has helped me out a lot with my finances. She is always smiling and very helpful every time I come in. Ron is great also, he is very knowledgeable and personable. I,m very happy I chose to store here.
Great Experience! Excellent Customer Service! I just moved to the DMV from Arizona and actually was looking for a different storage place when I came across Public Storage on Chillum Rd. So glad I did! Ron and his staff were very helpful, showed me a storage unit that fit my needs with a reasonable price (had a car full of stuff from my 4 day move from Arizona), and even suggested a great BBQ restaurant for my father and I to eat at. When you are new in town, any and all recommendations and advice about the area is helpful and appreciated. Felt like I was talking to a member of the family =)
Ron is great!! He was extremely helpful and responsive. The staff at this location are friendly and efficient. I was in and out in a matter of minutes. Highly recommend them.
I want to express my sincere gratitude for the great customer service provided by Ron and Loanda.
I feel blessed to have met Ron today. He has awesome customer service which is very refreshing in stressful situations. He is an absolute gem, someone I would love to have on my team!
Loanda was very nice and personable, I would recommend this storage facility to everyone
Fron was very professional and provided great customer services. Personel doing business with him...
RON DID A GREAT JOB
Ron was very professional and he was able to answer all of the questions I had. I've never rented a storage unit before and he helped me decide what size unit would best fit my needs and he helped me pick out accessories such as mattress covers and boxes. This place has great customer service and I was satisfied with the whole process!
Ron was awesome
We appreciated Ron's service! EXCELLENT!!!
on of the staffing is so good at consumer services is Ramona.
Ron, what a wonderful professional, he's very honest in what he does with Public Storage.
A the team here is exactly
Fantastic service! Very quick! Thank you Ramona and Ron!
They had a very nice customer service very patient with customers listen to them and give them a good opinions on what they want and best for the customer. I really love their customers services, and Ramona is even the best
Service was great!!! Ron was very helpful for me a unit at the last minute and was very patient never in a rush
Ron was very helpful with my rental. I appreciate his help and I Wil always come here. HE WAS THE BEST!!!
Excellent customer service!!! Handled my storage needs in a very timely manner....definitely recommended!!!
Great people to work with. They exceeded my expectations.
Ron and Ramona are great and always assist me whenever I need it. They have Great customer service. I love love them..
Ramona did a great job explaining all the details. Very fast and efficient.
Ron and Michelle are awesome and always keep me on track with my storage unit. I recommend this awesome team and storage place to everyone.
The service was great
Ramona was great really enjoy the customer service
Ramona was very friendly the service was excellent, with a great smile. I came in a couple days before I rent the place she showed me several bins because i didnt know which one will be best for me. And most of all I just love the $1 first month promotion.
As someone who has had to move frequently with her job and has had to negotiate with various storage facilities around the nation, I must say that my encounter with the facility and in particular the staff of Public Storage on Chillum Road is the best I've ever known. I must highlight the professionalism and courteousness of Ramona and Ron. They were very helpful in purchasing supplies and finding a bin that would be easily accessible. (I'm an older person.) The storage unit was clean and fit my needs perfectly. Thanks again for all the help and exceptional service.
The lady was very helpful and explain things very well
Ramona has excellent and courteous customer service and I love her. I recommend this facility to anyone.
I have been using this storage site for six months and never had any problems and Ramona always gives excellent customer service.
Excellent customer service, what a great way to start your Friday. Ramona has great people skills makes you feel comfortable and well know of the service she gives!! Public storage is the best!!!!!
Got first contact this morning to confirm storage young lady great. Ron the young who assisted me was very pleasant and my experience exceptional. Thank you for great service.
Ron is a great public storage representative!!!!
Ramona was great and very helpful. I would recommend this property to anyone.
Ron and Ramona are the best!!!!!
Ron was very professional and made our storage move very easy and fast. He was thorough and understanding of special circumstances.
Morgan and Ron provided excellent service! They stayed open late to explain all the details, and even carried our boxes to the car. They were phenomenal!
Ramona was so awesome. She explained everything thoroughly and gave us a great deal.
Today was my 3rd time storing items at this location and by far today Ron made my day. Don't get me wrong my other 2 visits were great but Ron kinda knew everything before i could say it AND NO ITS NOT BECAUSE IF MY OTHER VISITS BECAUSE EACH STORAGE WAS A DIFFERENT SIZE AND TIME...Ron was just on point, got what i needed fast and had me out the door in no time flat. Plus champ knows his football. Public Storage keep hiring people like Ron and you'll always have my business and a service I'll always recommend.
The service here is great. Ramona is always pleasant when I come to make payment.
They are great Ron was able to not only assist me but gave me the best deal for my needs. Ramona also remembered me when I came back to complete my purchase which I found fantastic and Morgan closed the deal by assisting us to see the unit and explaining everything in detail.
Ron and ramona are the best they gave me great service highly recommend
When I entered the Public Storage facility on Chillum Rd, MD on 11/21/13; I was going through a rough and trying time and Ron was on duty and assisted me with complete professionalism. He made sure I rented the perfect space for my things and he explained the the contract and insurance information. He was extremely courteous and made a bad situation - seem much better. Also, when I returned that weekend I told Ramona that I would be organizing my space soon and she said just let me know and I will make sure that you get all the materials (boxes, tape, etc.) that you will need. She was very helpful and ready to assist in any way. Great staff - Excellent customer service! Thank for you both for the wonderful services that you provide - Ron and Ramona!!! :-)
Great service. Ramona is very nice and helpful! Highly recommend.
Morgan and ramona were awesome and helpful to my needs. Makes us feel like part of the family.
Ron and Ramona has given me 5 star service every single visit I'm most definitely be at public storage for all my moving needs.
Morgan and ron gave me extremely good service I was very happy with them wonder for people thaytook care of ever thing that I needed
Ron was wonderful to work with on my rental.
That morgan gave me good service
Ramona is the best relief manager in the world! I know I can get top notch customer service every time I come to chillum public storage!!!
The service is outstanding. Whatever you ask for, whatever your request is, it's always met by a positive 'I'll get on it right away,The staff were extremely helpful and friendly, keep going Ramona and Ron
Wonderful, great help. Recommend it.
Ron did a very good job of showing my unit
Exceptional service. It's like Ramona is psychic. She answered all our questions and helped the process go extremely smoothly. This was definitely the right choice in storage facility.
Ramona and Ron are very nice and they give great customer service. They are always there to answer my questions, which i truly appreciate. I would recommend this location to anyone.
Ron Ramona an Morgan are outstanding they have gone far an above to make sure my stay is great thank you guys
Great experience! Great customer service. Ron and Romona were awesome! I rented a larger unit and consolidated at the end of the month. I need a smaller unit and without hesitation the had scheduled and had me slated to move to a new unit. After talking with my wife we decided just to move the remaining items home. It was no problem they were still very nice professional and made my move out seamless and easy. Definately recomend this location and would definately store here again A++
Lovely experience. Need to let employees give discounts
I must say that I believe in all the times that I have experienced dealing with any type of public storage facility that my experience with Ramona and Ron at the Public Storage facility on Chillum Road in Hyattsville was definitely the best I have ever had. They were both very courteous, professional and knowledgeable about the storage facility and help me to determine what my needs were in order to properly store the items I have. Thank you both very much for the expert way in which you each conducted yourselves and also how each of you assisted me. Kudos to you both. A very happy customer, Marvin Jeffcoat
The staff at this location was beyond outstanding! Ramona, Ron & Morgan was always available for assistance, courteous, professional and out going. I would highly recommend this location to anyone. Again thank you all for all your help and communicating about changes when needed. Thank you all and God bless.
I had a great experience with Morgan. She was very courteous, sociable and informed. She had me in and out in a flash. She showed me the unit and gave me tips on how to preserve my things while in storage. I would highly recommend this Public Storage location and Morgan, in particular, if you're looking for a clean, well kept storage facility and great customer service!!!!!!!