Public Storage Self-Storage Units at 3005 Kenilworth Ave, Hyattsville, MD

I was given really amazing service. The manager is going the extra mile to make people happy. I highly recommend this location

great help with my rental, Thank you Denna you so nice. Phenomenal service.

Denna is so helpful and pleasant, she was easy to talk to, help me with my move in and just all around kind, thank you so much!

Denna provided the best customer service I have had in a while and that has to be acknowledged.

Denna was so helpful with my transfer thank you always a great pleasure!!!

Denna was so helpful with moving me into my new space, great service, thank you so much !!

Very helpful in getting me set up to rent a storage unit

Denna is extremely helpful and goes out of her way to assist customers. Not only helpful with mu storage unit at her location, but spent the time to assist me with another unit at a different PS location. Get your Storage needs, from Denna!

Denna helped out with every question I had 5 star service

Denna is always when I come inside the office. Customer service is very excellent thank you to denna for making every transition easy and explains everything so well.

Deanna was a great help, I'm a new customer she help me find my space and log in my app, great service.

Denna always a big help, really like her, service stay on point with her.

Denna is so nice, so helpful with payment.

I have been renting here for years and Denna always sp nixe and helpful.

Denna was helpful with my transfer, always good service with her, please keep up good work

Denna always so helpful when I come to pay my bill, thanks

Thank You Denna. Great help!!

Denna is lovely, I rented 2 units and she was very patient with me showing me the spaces, answering my questions and just all around pleasant.

Excelente castomer servicio. Gracias

Denna is a very professional and helpful, and explained my acct when I had issues. You need to have more employees like her and she always has a smile on her face and makes my day go well.

Denna really great help with moving. Thanks again

Denna was so helpful with with my rental, thank you

Denna was so helpful during my transfer, and always give me a great experience when I walk through the door.

Thank you Denna you was so helpful during my paperwork, I highly recommend, the service is phenomenal.

Denna showed me a couple spaces and was so nice great service.

DeNNa is very helpful, professional, and nice when I come inside to pay my bill, thank you for the professionalism.

Denna made my day@ Bladensburg location by requesting no increase on a unit in March. Didn't know that was possible, this was caring exceptional service!!

Denna was really helpful with moving in the this new unit. Thank you again!

Thank u Denna. Always helpful when I make my payment.

Dehna was nice with my move in, thank you

Thank you for the help Denna, customer service was superb , keep up the great work.

Denna customer service was excellent

Denna is amazing , attentive , she answered all the questions I asked her, she was very patient & understanding, her customer service is top tier.

I was inside of customer service the other day and I just something really stuck out to me the way this interaction was was this young lady named Denna I think she was so nice and patient it was just outstandingly well I really commend this place and I'm very glad that I had a positive experience

Denna is always so helpful when i come Inside to pay my bill, thank u Denna.

Deanna was amazing, she should me a unit and help me complete paperwork fast, thank you Denna.

Great facility with wonderful help. Denna was attentive and informative. I’m locking in my space soon.

Donna helped me with getting a bigger unit, she is always nice when I come inside.

Denna was so nice, property is very clean, great customer service.

Nice location, this storage is so clean and the people that work here are so nice. I recommend you rent here if you want good service and a great atmosphere.

Denna is so helpful I really appreciate the service.

Denna was so helpful during my transfer, she was so helpful, so nice, good job.

Deanna is so nice when I come inside the office she is such a big help, I really like coming in this office great customer service

Denna was so helpful with prices and my questions, thank you so much.

I’ve been renting space from public storage for 6 years great experience and great customer service 🤩

Mike is the man ! Had an issue with a lock on my storage and without any hassle nor time wasted, Mike was already on it to fix the issue and thoroughly explained all my questions and concerns, I’d highly recommend coming here if you’d value customer service plus the clean, amazing storage facility!

Had a great experience at this location. It was very easy to navigate and the staff was very friendly.

Fantastic experience at this location; Mike, in particular, was a huge help on a stressful move-in day, but everyone I have spoken to has been friendly, clear, and helpful. Recommended!

this place is amazing 10/10 most definitely should come here.

My experience at this location was great. The rental agent Denna was very nice and helpful. I was having problems with the online process and with the app. She showed a lot of patience with helping me to get my storage unit set up.

She wonderful denna helping me out she need a rise

Mike was absolutely great! I reserved a unit that unfortunately someone else purchased before i was able to finalize my agreement. Mike went over and beyond to not only find me another unit, but a larger one at roughly the same price. Thanks Mike!

Thank you so much James.James was amazing. He was very helpful;he made the process very fast and easy. Best service!

Denna was great & had good customer service I’ll definitely be coming back ❤️❤️❤️❤️

Denna was awesome and helped out a lot when I came. She had great service and was very patient with it being my first time using a public storage.

Great help from Denna, she was so much help.

Deanna was so helpful, she is always in office and always a help.

Very helpful and informative

Great place, I love the staff

Outstanding Service. Patient and informative!

Deanna is great, she really help me out renting the unit, please keep that service going, Thank You!

Denna was very helpful. Had us in and out very quickly and answered all of our questions. Great customer service

Denna was so helpful with renting me a second unit'. Thanks for your help

Denna jackson provided great customer serivce , Work fast and speedy straight to The point ,’ love it here I will Be back

Nice

Very convenient location

Den Na was amazing! She came fast to my rescue and helped get what I needed!

Denna was very helpful, courteous, and professional. I would recommend this location to anyone

My review is only intended to point out my costumer service experience with Denna. From phone call communication to in person interaction, she was very consistent, polite, & professional. Thank you Denna!

Denna was very informative look forward to speaking with her again.

Denna was a great representative. Very helpful

Great customer serivce very neat and clean office , will be back thanks to denna

I normally don’t like giving reviews but the customer service I experienced at this location was the best I’ve seen in a long time. The young lady that helped me answered all the questions I had and directed me to the proper channels to get my needs met “Che” was her name very pleasant with a welcoming beautiful smile. Thanks again young lady you made this stressful day less stressful 😊

Great customer service ! The ladies explained everything so well! Thanks you guys

I had an great experience with Che she was nice, caring , real helpful with the whole process , any questions I had she answered them professionally and when I arrived she pointed me to the right direction making sure I was comfortable with my space .

After the ladies explained I can do everything online i still love to come inside the store to ask them questions about public storage and they always have the right answers.

Stop pass a store today was greeted by a young lovely lady what does smell from ear to ear definitely recommend

Ms Che was very helpful & also excellent customer service. I will return!!

The staff was great, very pleasant made my experience very easy, the young lady who assisted me was very knowledgeable of the company policies and left me with no questions or concerns unanswered. I will definitely recommend this location to family and friends thanks alot.

Che was so helpful and fast, she was very nice , thank you guys

Great experience… Denna was so excellent and patient. Highly recommended!!

This was an excellent place, I had a great experience and would recommend very much. I would definitely come again!

Denna. We really appreciate you taking the time out to share your great customer service skills. Denna is truly a gem to have on your team! We count ourselves lucky for a great manager like you. We look forward to working with you again in the future.

Arrived at the time of my appointment, yet the doors were closed and I was finally helped aftera 30 minutes wait in the heat of summer. The two women were friendly and told us there were going to be cars available to help me and my friends with the heavier items, yet there were no cars available citing that "sometimes people leave them in their storage rooms", as a result moving was far more challenging and took us an extra hour. lastly restrooms weren't available. Definitely a very rough experience. Hoping it gets better when it's time to move out the items.

I’ve came into the office today looking to rent a 5x5 unit. But when viewing the unit the property manager suggested I move up in size to a 5x15. Unfortunately they didn’t have any available at this location but the manager at the property, Crystal, had provided me with exceptional service in finding the perfect size I need.

Excellent services

Ms.Jackson Have Great Customer Serivce skills explained all the details I needed to know about renting here ,! Very excited thanks a lot I will be back Came back to this wonderful location again and she was very helpful I love it here

Danyell, thank you for your help and answering all my question today. You truly made my transition very smooth and effortless. :)

Great customer service from india 😏

India has wonderful customer service & the property stays clean.

Easy access.

This was a great experience. The process was smooth and easy. Great service. I will recommend to everyone I know!!!!

Seems cool. No issues with rodents so far.

THIS IS where a person would want to store their items HERE! GREAT customer service office. Effective team. Mann when I tell their the best! I made pyt something went wrong I spoke to the DM Mr Chris AWESOME AWESOME None complicated Very pleasant and patient. Problem SOLVED the issue with the quickiest. I was panicing before I spoke to him He correct issue with the quickiness. I am a happy camper!! I am so relieved 5 stars service!! Their the BEST!! Thanks again Mr. Chris!! Heaven sent

They are always pleasant.

Excellent customer service with Serria

Serria it wss an excellent service

Excellent customer service

Excellent customer service 10 stars for serria

Great customer service Serria

Serria has wonderful customer service

Great customer service ladies 👍🏾👍🏾

Great customer service

Great Customer service from Khadijah explained everything for me step by step

Khadijah was absolutely great. So friendly and accommodating. Highly recommend.

Outstanding customer service Serria

Serria has been a warm ray of sun shine every visit glad she is back !! She keeps the outside clean and the building thank you so much for all you do.

Serria has Great Customer Service

Serria has Great Customer Service 🙌🏾🙌🏾

Kayla was great

Kayla has grade A customer service

Kayla was very helpful she did an excellent job! Great job Kayla

Kayla was very helpful as well as respectful

KAYALA S!!!!!!🚀🚀 is an amazing soul. Cool as the other side of the Pillow! She is very patient and will go out of her way to help you. Be kind and ask questions. She has answers. Damp Check!

Kayla was very helpful assisted with all needs.

Kayla has great customer service 👍 come store here

We, (3 Representatives of our organization) visited this location this morning. Our visit had a very complicated and unique situation. Ms. Kayla was very professional and patient. She demonstrated super skills in handling our concerns. She is to be commended for her services for going beyond the call of duty. Ms. Kayla is the reason for the 5 stars. Keep up the good work.

I stopped by today just to pay my bill and Kayla was so helpful she told me I could set up autopay so I would never be late on my rent again and wouldn’t have to stress about making it in to the store on time! Thanks kayla

Kayla was absolutely wonderful and a pleasure to work with. She made this process seamless!

Rae was very pleasant, helpful, and professional. Overall a great experience.

Kaylin has great customer service

Kayla was very nice, I loved working with her, she was very polite, and answered all my questions

Just came in to pay my sisters bill and Kayla was so sweet and helpful. Thanks Kayla

Kayla was great, very informatuve

Rae and Kayla where a big help! Great Customer service!!!

Kayla was great she helped me set up my account online so I dont have to come in to the store anymore! Great customer service

Kayla and Yalordes were great, they helped us move our stuff into our unit, they have great customer service. Kudos to whoever's hired them!

Kayla was great, very professional

Kayla Was So Helpful

Marckayla was very professional

Marckayla was great

Serria did a wonderful job helping finding the place and my storage needs

Serria was awesome got me in and out with greattt customer service

Excellent job serria

Excellent customer service Serria 👌

Kayla was great! She helped me secure a storage unit, get everything I need to protect my items and answered all my question. Great experience getting set up. Thanks Kayla!

Customer service 👍🏽👍🏽Thank you serria

Great customer service serria

Wonderful job Serria

Excellent customer service Serria!!

Rae was an Awesome representer for the company. Very knowledgeable about the storage and Great customer service. Thanks for all your help.

Serria and Kayla service was great!!

Excellent customer service and thank you Serria

Serria Customer service was great !!

Great customer Serria keep up the good work 10 👍🏽

Marckayla is very nice and kind and she helped explain everything with so much patience! Best costumer service.

Serria did a wonderful job

Serria did a wonderful job by giving me information about climate control with my painting Materials and excellent customer service.

Serria has great customer service

Serria great, excellent service with a smile

Serria amazing service quick and fast

Serria, todays service has been fanstastic I was in and out in 10mins she had exceptional knowledge of the different units and was very pleasing to work with. Thanks again!!!

Serria did a great job of showing me the unit and walking me through the whole process and it made it very easy to understand!

Thank you serria for your excellent customer service

Serria was very friendly. Great service! She saved me after my other storage fell through. Thank you so much!

Very Accommodating. Serria went out of her way to help us when move in day rolled around. Would highly recommend.

Best customer service and the property was clean. Thank you Serria

Thank you Serria your customer service was excellent

Thank you Serria for your customer service!!

Serria has alot of patience and great customer services

Serria

Excellent customer service and thank you Serria

Came there to make payment on my mom unit and to get somethings for her. The property was very clean and customer service was great.

Very helpful Lynn. She is very friendly and patient. Definite asset to the business.

Ms.Lynn and Ebony helped me understand my bill and my replacement.

Lynn was really helpful! She allowed us to look at a second unit after we saw the first option. Prices are reasonable for the distance from dc, as it’s right across the border in Maryland and easy to get to from BW Parkway!

Lynn was great 100%. She was very helpful

Came in to pay my storage bill today. And I am glad to see my property manager. She was on vacation. She is the best. Love her.

Lynn is a great service lady! Great customer service

Lynn is wonderful! She is super friendly and made sure I had everything I needed and understood all the details and options. The loading area and whole layout was very convenient - even my moving guys commented on it. I booked online and got a great deal on an even bigger space than I expected. I’m a fan.

Went to pay my storage monthly bill. I met a outstanding person by the name of Lynn. And she was so patient with me as well as helpful

Lynn made my storage experience effortless. In and out in 30 minutes and extremely helpful.

Reasonable prices and great service! Rented a unit today and Lynn was very friendly and helpful. Recommend it!

Lynn was awesome. Renged a unit and was very pleased with customer service.

Lynn was very nice with good customer service thank you

Let me see greatest Public Storage employee that I've ever met she's so nice and she's incredible give her more money

Lynn awesome caring person with a good charisma

She was very nice and good

Lynn, she is wonderful lady, I really recommend her, if you need a storage

Mrs. Lynn was great with explaining the bill to me but the company was only supposed to charge 99.00 but they are charging 105.00

Lynn was great and got a unit for me right next to the elevator. Easy to sign up and get started.

I had a great experience at public stroage Lynn was awesome.

Lynn 🗣️IS THE G.O.A.T

Great experience! Very easy process!

Lynn very helpful and pleasant process very quick and easy.

Lynn was a great help and very professional.

Came into property to inquire about unit and PM Ms. Lynn was very helpful when I'm ready to store I will differently store there the property was very clean and nice .

Lynn was extremely helpful. She was very friendly. She was professional, addressed my needs, and provided me with options of service.

Lynn did an awesome job helping me finding the right storage and greats deals. I recommend public storage.

Lynn Good Customer service , and very efficient

Great location, I worked with Lynn she was very helpful she answered all my questions and concerns she was very friendly and made sure I left satisfied. I recommend her if you need any help.

Came here and worked with Lynn and she was fantastic. Extremely helpful and I received a pretty great deal online!

Mess.lynn was very helpful and respectful

Ms Lynn was awesome she was so caring and genuine

The Woman that helped me today was so kind. She make the property worth the money.

Property manager Jjasmine is very efficient and courteous. The facility is kept clean

Decent Public storage

Jazmon was very friendly and knew exactly what i needed in a storage space. I am happy I came to this location. Excellent customer service.

Great customer service

I came in to get a quote on some prices for storage since this is my first time ever doing this and Jazmon was the one who helped me. She was very helpful and knowledgeable about the properties and prices. She even broke down some of the little details so I would have a complete understanding of how the rental works. I didn't get the storage area that day but I will be back. If you go to this storage area, make sure you talk to Jazmon

Great staff!

Marcie was very friendly and informative! She helped my husband and I through the rental process and made it very easy. Everything was explained to us and we know what to expect on the bill. She gets 4 stars! The only thing I do not like about the facility is that it gets HOT going up and down the elevator and also while putting stuff into the storage room. Although Marcie did warn us, it was just very uncomfortable. I honestly felt like I was suffocating due to the humidity. I think they should have at least 4 dollies, 2 on each floor. And the area going into the elevator needs to be fixed. If there was a little ramp, that would be so helpful! All my things, were tipping and falling due to there being a crack on the concrete. And going into the elevator with my dolly was difficult. The facility looks clean but I did see rat poop on the dollies and on the floor. Another suggestion, it would be easier to have the pin thing where you can do it while in your car, instead of having to go out and punching it in. It was helpful when Marcie recognized us and let us in without having to get out of our vehicle. All in all, I am satisfied with this storage rental facility

Latrice was amazing. She helped us find the perfect storage unit for our needs and was a delight to work with. The location is in a quiet industrial area and is easy to access. I took away 1 star because you have to get out of your car to punch in the code to open the gate to get in/out of the property, but that's just me being lazy and picky. Luckily if Latrice is in the office and she recognizes you she opens the gate for you. Thanks Latrice!

Ms Marcie was awesome... took her time and went over everything with me. THANKS!!!

Latrice was very nice and explained everything to me . Being a college student and moving everything by myself i felt very comfortable.

Marcie was amazingly helpful and friendly even though it was a kind of dreary rain filled day she helped me understand everything and we got through very fast.

Latrice had great customer service she was very nice and pleasant also she was very knowledgeable I would recommend anyone to this location excellent job latrice

Latrice was very helpful and pleasant thank you

Latrice has excellent customer service always plesent when I see her and has a great smile every time

Superb service! Excellent service from Latrice. Would highly recommend.

Latrice was very helpful excellent customer service my stay here was great I recommend her to family and friends

Latrice was extremely helpful and informed and provided me with the best service. I would definitely recommend anyone to lease a space here.

Latrice gave me the best service. She was patient and very kind. Latrice explained every detail and helped me get the best unit for my needs. I definitely recommend renting from here.

Latrice was very helpful and well informed of all that public storage has to offer. Will recommend to friends and family to come to this location.

Latrice has excellent customer service great job nice smile to

Latrice was very helpful she insist on helping me save some money she suggest for me to down size To a 10 by 10 from 10 by 20 which save me 100$ so i thank you

Latrice was very helpful and friendly.

Latrice was very helpful great job answered all my questions

Latrice provided me with excellent customer service. Very patient and knowledgeable.

Latrice was very professional and had all the answers to the questions I asked. She has great personal people skills and I had a pleasure working with her. You surely have a asset in her being with this company. Sincerely, Olajuwon McDuffie

Latrice was very helpful to me she was respectful person that I meet

Latrice was very nice and helpful great work

Latrice is very professional and pleasant she had alot of patients thank you

Mr.Santonio and Mr.johnathan move quick they will work with you with no problem they do great work

Marvin, the customer service representative, did an excellent job of explaining the details of obtaining a storage bin with safety as the first priority. Even without a functioning Ipad to make his job easier, he still informed me of the benefits behind the various fees involved with having a storage bin with Public Storage including insurance, lock and key and boxes if needed. Way to go Marvin!

We visted the property and received a nice welcome from Marvin. Marvin was very helpful and answered all our questions. Thanks for your help.

San is so awesome! Best customer service ever!!

When I came into the store to pay my mothers bill, San was very professional and had customer service.

San and Ashton were Wonderful. Very Helpful and intelligent. Made my experience awesome!

I came in to make my payment and San was very professional and had great customer service. He really brightened my day.

Ashton & San are Outstanding Employees. I can see these guys running multiple stores!! Great property very convient

Aahton & Aan are the Best! Great storage company

Marvin was very professional. Made it easy.

Latrice had very good customer service and made my experience pleasant..

Ashton was very helpful and supply all the information

Hello guys i just want to say thankyou for these two Excellent workers Ashton & San! They were very helpful to me and made my Rental pleasant in this unfortunate time

The Service from Property Manager Santanio was excellent and very informative. The facility was clean and well kept which left me feeling secure with storing my property.

My best experience with a public storage. San helped me and 2 other customers pay our bills and accommodated us even tho he was the sole employee in the store at the time. Great job!!!!

Great costumer service skills Ashton actually made it pleasant to pay a bill for once.

Ashton was Great! Very Helpful abd Smart. Where did you Find this young man.. Facility is well kept and i feel comfortable with storing my Goods

Marvin was really helpful when I came by to make a payment. He has excellent customer service skills.

I went into this location to make a payment on my unit and Marvin was very helpful. He located my account and took my payment with great pleasure. He reminded me why I do business here.

The service here was well needed. The guy Marvin was very helpful. I’m moving in a few weeks and he answered all of the questions I needed answered. I definitely will be using public storage and working with him

I love this place Marvin was so much help..

The manager, Marvin was extremely courteous, kind and thorough in assisting in renting a storage unit. I highly recommend this location.

The customer service member Marvin, was very polite and extremely motivated. He was to break down all the available storage units and price to help me choose the best unit suitable for my needs

Marvin provided me with great customer service and I was extremely happy with my unit. I would highly recommend this public storage location to anyone.

I have rented here maybe 4 times. I enjoy the service each and every time. Thanks to Kevin

I have always had great customer service here... which is why I gave it 2 stars. The attendants are always helpful, they bring dollies answer questions... the problem is the rats and the price. I was there for 6 months and they increased the rent by $30. That was ridiculous. Rats are everywhere, they actually seem to play in the poison they was set out, there are droppings all around it. It is definitely not worth the money. I left immediately after the price increase, and another person beside my unit left the same day. Both of us disgusted with the price.

Thanks to Kevin he was a great help with everything. Keep up the good work

Marvin has great customer service skills

Marvin was efficient ,fast, and an excellent host.

I'm Just leaving the PS property on 3005 kenilworth avenue and I would have to say I would recommend anyone who's looking for a safe place to store their valuables please go there and see Mr. KEVIN he was AWESOME! Very informative and straight forward. Im writing this review as I just vacated the property because I want everyone to know I've been there for a few months hassle free. Thanks all to him!! I will definitely only be doing business with them!

Hard to get to

Kevin help me a lot he is great

This property has the most amazing and helpful manager, Kelvin. He was very helpful today. He worked us through every step of the way in bringing our account up to date. If you are looking for a self storage facility with the most amazing customer service, visit public storage on 3005 Kenilworth Ave, hyattsville, MD # 26417

My experience with kia at this location was great! Excellent customer service. Work with me until we found the perfect unit for me. I totally recommend this storage!!!

The site respond quickly to your concerns.

Kia was amazing. Loved the great customer service!

Great experience! Kia was fast and friendly. Thank you!

KIA WAS THE BEST!!!!! MADE MY MOVE EASY!!!!

Great service from the public storage community.Thank You Kia for the great customer service.

Kia gave me friendly, efficient service. It was a pleasure signing up for unit at this location.

Kia was amazing !! I'm so glad I chose this location I heard it was one of the best in the area and I agree!

Great customer service! Thanks Kia!

Kia was great. Customer Service was awesome. Loved doing business there. Ask for Kia !!!!

Kia and Ashton are wonderful, thank you!!!

My experience with public storage was phenomenal. Kia has the best customer service ever...

Awesome service. Kia was very professional and efficient. I will definitely recommend this facility.

Kia was the best ever

First just let me say, I'm not the one to write reviews but I just need everyone to know that the location/customer services and convenience is all here at this public storage. I wasn't sure what storage location I wanted to use so I called Kia and can I tell you she was so helpful and made sure I was in a unit within a few days. She called me every other day making sure I was still interested in the unit, customer services is superb . Thanks again!

Very nice personality and informative.

Kia was amazing! She was super helpful and accommodated my every need. Made my move in smooth! Thanks again Kia

Kia was absolutely amazing!!....totally professional!

Thanks Kia for an amazing experience!!!

Kia was very helpful and nice.

She was helpful, and kind to her Customer. Thank you!

Kia is an excellent employee, she deserves a raise and advancement. Lovely facility, I will definitely be a continued customer. Keep up the good work Public Storage!

This location is very neat and my representative Kia was more than helpful when helping my sister with her storage unit. The process was very quick and easy, I will recommend no doubt.

Good fast service. Kia was great

Everything great. Kia was so helpful and made everything so easy. Thank you!

Kia was very helpful with assisting me she is professional in her job, like during business with Public storage!

All I can say is wow. . Thanks zakia for the pleasant rental process! Will recommend.

The customer service was really awesome and professional..the property manager there KIA was really great and helpful nothing bad to say about this location..

Kiaa is an excellent manager at this public storage, I appreciate her assistant today by helping me try to find another unit... I got all the information needed to move to another unit... She was patient & very helpful... Thanks

Kia was very pleasant and helpful. She has an awesome personality. I was very pleased with her service.

All I can say is Wow! My experience with Kia at Public Storage was Phenomenal! I would highly recommend this location to anyone. Make sure you see Kia! Her professionalism was astounding. Thank you, for making my storage journey stress free.

Kia was great during my transfer and unit was clean. Thanks

THIS LOCATION HAS BEEN EXTREMELY CONVENIENT FOR ME WITH MY COMMUTE BACK AND FORTH WITH WORK, MOVING AND EXTRA CURRICULAR ACTIVITIES. KIAH HAS BEEN EXTREMELY SWEET, AND HELPFUL TO ME. I'M VERY GRATEFUL FOR HER.

Zakia was wonderful helping my mother vacate, she was very professional and kind: thanks z

The staff has always been very helpful, especially Loanda who no longer works there. The problem is that the facility is very old. There have been 2 water leaks at my unit and the last one two weeks ago soaked my entire space causing losses. I'm sure I will have problems getting insurance even though I've paid for it every month. The pipes in this old building are in the ceiling and there are regular problems. There also isn't air-conditioning if you need it. Can't trust this old building and the management has not offered any help or cost reduction for my losses and inconvenience.

Rachel and zakia are wonderful, thanks ladies!!

Kia did a great job and provided excellent service. Thank you!

Zakia was wonderful ! Thanks for your help.. will purchase some boxes next time .

Zakia was excellent. Shes too funny and always cheerful . thanks

Zakia was very friendly. Excellent customer service skills & warming personality.

Zakia is great , thanks for the help with the move in.

Zakia was a perfect she was very helpful and attentive to my needs thanks

Zakia she was very nice she help me with my storage and all my questions are very friendly person I would definitely come back here

Zakia was very helpful and polite with assisting with my process

Zakia was efficient and made the process very easy..She is great!!

You are awesome. Zakia is a wonderful sales representative and was so pleasant to me. Am very pleased. Thank you so much.

Zakia was extremely well. She was very helpful with my needs. Thanks

Great service from Kia. I think I just found a new friend. Can't say enough good things about this Lady!!

Zakia was great she was very cheerful and kept it up beat. She really helped me with the size unit I needed at a great price.

Excellent service from Zakia.

Zakia was so energetic and excited about serving her customers. She was very knowledgeable and pleasant. She was even a ROCKStar following the new agreeement👍🏾💪🏾

The location is great and convenient, and the prices very reasonable for the area. The customer service was optimum, the young lady that assisted me was clear, informative, and able to assist me with everything I needed to complete the move. The process was painless, and efficient!!!

Zakia had great customer service skills, she was an excellent representative for public storage, and her smile was priceless! She was very informative and provided everything we needed to store our goods.

Gladly satisfied Customer service will recommend Zakia is awesome

Zakia is excellent. She is very helpful and she keeps property clean.

Desiree has a good customer care, she is the reason I took the storage. Love love her.

Desiree was very polite,friendly. I was very happy and satisfied with the help given to be by Desiree. Best place to store your items !

I needed an storage space unexpectedly and Desiree and Maya were great, they help me and provided extraordinary customer service. I would really like to thanks these two young women again they were absolutely great and take their job very serious and they have lovely positive energy. I highly recommend this storage property.

A professional in her work, but also very personable. It was a pleasure to do have done business with Desiree.

I UNEXPECTEDLY NEEDED STORAGE THE SAME DAY THAT I MADE MY RESERVATION. I WAS GOING THROUGH A VERY TRAGIC MOMENT IN MY LIFE, AND MYA WAS MY REPRESENTATIVE. SHE TRULY WENT ABOVE AND BEYOND TO MAKE SURE MY TRANSITION WAS EASY, AND STRESS FREE. NOT ONLY DID SHE HELP ME GET EVERYTHING I NEEDED FOR STORAGE...SHE WAS VERY SYMPATHETIC, UNDERSTANDING AND REASSURING THAT EVERYTHING WOULD BE OKAY. SHE IS THEE BOMB!!!!

I have never received the kind of exceptional customer service as I did with Derell. From the phone call inquiry I had all the way to the end result of my rental, he was with me every step of the way, willing and ready to answer all of my questions and help in any way possible. He is very knowledgeable and dedicated to providing superior customer service! I will definitely recommend Public Storage! Thanks, Derell!

Terri, has done a wonderful job showing me the property last week and shown me different sizes in the units. She was very friendly and has a great personality. I will recommend other people to come there an see her.

Terri was awesome! Very knowledgeable and nice. Appreciated everything. Awesome bathrooms!!!

I HAD A GREAT SMOOTH EXPERIENCE WITH LOANDA SHE WAS AWESOME I WILL DEFINITELY RECOMMEND THIS LOCATION ESPECIALLY WHEN MS. LOANDA IS THERE!!!!

Had a great service from Loanda . My transition went smooth and present. Thank you girl for the laughs and help., This is my go to spot from now on.☺☺

Loanda the representative was awesome and totally helpful. Due to her gracious service I chose a unit at this location because of her respectful and happy spirit.

Loanda was awesome!

My experience at this particular storage was amazingly easy and the service was fantastic. In December I wanted to put some items in storage at the Public Storage location on Bladensburg Road, which was less than a mile from my house. When I arrived they tried to up-sell me on everything including storage insurance despite the fact that my homeowner insurance covered storage. I decided not to store there. Realizing I really needed a storage unit, I chose the 3005 Kenilworth location. What a difference in service!! Brittany was a sweetheart. She was super friendly and very accommodating. She did not insist I buy their storage insurance. All I had to do was have my insurance fax them a copy of my policy and all was taken care of. The difference in service between the Bladensburg and Kenilworth locations were day and night. Thank you, Brittany!!

What a Wonderful place. I've been a customer for almost a year now and I would have to say this location is the best! The employees are awesome; One in particular Loanda very kind, hard working, dedicated, totally understanding, and has great customer service skills, words can't describe how amazing she truly is. Overall I've been completely satisfied with the service. I would definitely recommend this location to anyone who needs a storage unit.

Love the people I work with. Loanda is the best and always cheerful. She is a keeper.

It's not so much Public Storage it's the wonderful customer service from the employee they have here Miss. Loanda who has continue the wonderful service form their Pass Manager Kenny. Miss. Loanda seems to be a very joyful kind sweet and always a pleasure to speak with. I see her as a person who can truly move up in the company. She's a woman other women coming in to the business can learn from . Not just women but men as well. Customer Service is a quality that seems people have lost and I'm so glad to see that this young lady, not only has it and have learned how to give it. It's who she is may GOD bless everything she do and goes.

Landa francois , she did a wonderful work.

Great customer service. Thanks again Loanda!

Once again, Loanda more than excelled on my last reservation. This location has the most perfect customer service I ever encountered so far. I will be referring you guys a lot. Thanks :-)

Came to this property with a friend today to rent a unit . Went to the public storage in suitland and we didn't really have great experience so we were a bit hesitant about coming here but Ariel and Lowanda were very helpful . I would definitely recommend this property .

Greatt

The service here is wonderful, my interactions with Loanda are alway pleasant. She answers all my questions and makes sure I'm satisfied.

I came to make a payment on a storage locker, I was greeted with a bright smile by loanda .The experience was wonderful.Great job.

Loanda was so professional, friendly and make us feel confident in our choices. Process was quick and unit was clean. We accepted the space immediately. She is a valuable asset for this company. She also introduced us to a product we can use at home. Great experience !!!

Loanda was great. Shes always smiling and helpful.

thanks loanda for the help.

Loanda is always friendly and courteous whenever I come in or if she calls me with a friendly reminder!!

Nice person loanda for you help....she is very nice and friendly i would reccommed to my friends

Thanks for your great help...loanda is a great person and would recommend to my friends. ..

Excellent services

Loanda us wonderful and has been so helpful through the whole process.

Great experience. Loanda has a great customer service. This lady was very helpful and polite making my moving an easy and comfortable experience!!

Christy helped me today. She was super helpful and super polite. Love yall customer service.

I was evicted from my apartment today and I came into public storage very upset and I was greeted by Kristy who was very friendly. She took me to see the unit and then helped me do the paperwork quick so I could get back to get the rest of my belongings off the street. I would recommend this property to anyone. Friendly staff and very clean property.

Loanda and Cenae were delightful when I came in to make a payment. I really enjoy my interactions there

Every experience I have with Loanda here at public storage is a pleasurable one. She helps me with all my questions and concerns. I am glad I chose to store here.

I've been here at this location for a couple of years now and the service has been excellent. Everyone's polite and professional.

Came to property to pay my monthly rent. Was greeted by Loanda and she asked how everything was with my unit. She is always happy and helpful, I enjoy my transactions with her.

Great customer service, very easy and understandable. Thank you Loanda and others for explaining everything and helping me secure the right storage unit.

Went to this public storage to make a payment. Loanda took care of me right away. She had a wonderful smile and was very knowledgeable and nice. She made me feel valued and I really appreciated that. Great job!

Very friendly, opened office ahead of schedule so I could pay. This location has always been very helpful and polite. Terry A.

My experience at public storage was excellent. Ms. Cenae' was very professional & a delight to do business with. She made me want to buy a big unit just because. Because of Cenae' I feel confident that my property & unit is in good hands.

came in to make a payment loanda was very helpful, nice and courteous help me with all the different questions i had if i ever need storage again i will be back thanks keep up the good work

i am very happy with the service,,,LOANDA is always trying to do everything easy for the customers and always able to help with anything or any question that we as customer have ,,,,she is doing good JOB

I enjoyed my transaction with public storage, Loanda has great customer service! She was personable and greeted us with a smile.

Loanda is very helpful and the service I received was great!

Nice location manager is friendly, Kenny made whole process fast and easy. Will recommend anytime

Very friendly. Professional. Staff has no trouble answering any questions.

Este lugar. Es muy completo y la asistencia el servicio de Kenny es extraordinarias y eficiente y paciente y con mucha información excelente trabajo Kenny y thankyou mi amigo fue muy valiosa tu ayuda

Good experience. Thankful.

Reliable and efficient

Kenny help me to select the right size unit at a very good price love it great customer service

Nice location friendly staff. Kenny provide excellent customer service

Kenny the manager was very helpful and charismatic and funny. He took me right away to see the unit and came back and did the paperwork with a breeze. Great experience

Unit works great nice customer service by kenny

Great

Kenny and Ramona are SIMPLY FABULOUS! I wouldn't go ANYWHERE else! =) OUTSTANDING customer service.

Kenny has amazing customer service skills which made the process feel hassle free. Kenny's professionalism, efficiency, and great attitude help me have an excellent experience at Public Storage---and he made sure that I got the best deal possible too! Next time I come back to Public Storage, I want Kenny to help me so that I make sure that I get the best service possible!!!

Good job kenny!!

Kenny's support was nothing short of outstanding. I really appreciate his professional attitude and courteous disposition while helping me find a solution to my issues. His customer service should be a model for others to duplicate. Thanks to Kenny, I look forward to doing business with PS.

Nice location and good customer service. Kenny and Stephanie great team

Great customer service. Kenny made certain we received the best deal possible, made the process very simple and easy even though his system was down and we had to travel down the street to complete the paperwork. We didn't even mind because he was so friendly and professional. And Stephanie is very sweet and professional also. Both know their stuff and both laughed at my husband's corny jokes. We highly recommend.

Good customer service

Kenny is a great person every month when I see him he makes me smile

Had a great experience.

Kenny is the best... friendly and such great customer service.... think someone...deserves a raise!... #teamKenny