Save Impression

Address

12211 Middlebrook Rd
Germantown, MD 20874
3.57 miles away

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

301-836-3153

301-836-3153

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

301-836-3153

301-836-3153

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 61/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 61/mo $77
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 75/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 75/mo $93
    Online only price
    $1 first month rent

    No Obligation

  • Memorial Day Promo
  • Save Impression

    5'x10'
    Online only price
    $ 106/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 106/mo $132
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 129/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 129/mo $161
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x7.5'
    Online only price
    $ 139/mo
    Online only price
    $1 first month rent
    Medium 10'x7.5'
    • Climate Controlled
    • Upstairs/elevator
    $ 139/mo $173
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 180/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 180/mo $225
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 261/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 261/mo $326
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    20'x10'
    Online only price
    $ 300/mo
    Online only price
    $1 first month rent
    Large 20'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 300/mo $375
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    20'x10'
    Online only price
    $ 366/mo
    Online only price
    $1 first month rent
    Large 20'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 366/mo $457
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x23'
    Online only price
    $ 418/mo
    Online only price
    2nd Month Free
    Large 10'x23'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 418/mo $522
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 511/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 511/mo $639
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Germantown Storage Units Near I-270 and Route 355

Storage units are available near I-270 and Route 355 in Germantown.
Close to the Germantown campus of Montgomery College, students will love our 5x5 storage units to cut out clutter like seasonal clothing, school materials, and records and focus on their studies.
This location is convenient to several examples of Maryland&aposs natural beauty, including Seneca Creek State Park, Goshen Recreational Park, and Little Bennett Regional Park. Enjoy your time in nature without dirty footprints at home by storing camping supplies, sports equipment, hiking gear, and bicycles in a 5x10 storage unit.
Let Public Storage finally help you get those home organizational projects out of the way and off the to-do list. With a 10x10 storage unit, you can store dining tables, couches, mattresses, dressers, and other furniture with room to spare. If your goals are more short term (like a renovation or a move), we can help with that as well.
Don&apost forget about our generously sized 10x20 storage units for all your most ambitious storage needs! Whether you&aposre downsizing, making room for a new addition, or a local business needing to save space at work, we&aposve got you covered.
With Washington, DC just a short distance away, you&aposll love storing your stuff and heading out for a day of vintage shopping on funky U Street, dining in Adams Morgan, or catching a Nationals game.
Our eRental program can help you book a contactless move-in to one of the indoor climate controlled storage units at this location in no time!

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 287)

May 5, 2023
Google Public Storage Kendall Currie
Great service
May 5, 2023
Google Public Storage Brandon M.
Great service
May 5, 2023
Google Public Storage Lo Free
She left me alone and let us work!!
May 2, 2023
Google Public Storage Kindra Lloyd
April 21, 2023
Google Public Storage Pamela Riley
April 11, 2023
Google Public Storage Alaina Repp
April 9, 2023
Google Public Storage JoseSti17
Joseph awesome customer service. Took care of us fast
April 6, 2023
Google Public Storage Ian Alexander
April 6, 2023
Google Public Storage Phillip Sullivan
March 14, 2023
Google Public Storage A. INC
Great experience
March 3, 2023
Google Public Storage Inez Morton
Sheree was very nice and polite. I received everything I asked for. Will continue to store my stuff at the Germantown Public storage. Recommend this place!!
March 2, 2023
Google Public Storage Chaun Chan
March 2, 2023
Google Public Storage Jonathan Ball
Sheree was great
February 24, 2023
Google Public Storage Kitcher Fred
Sheree was a great help!
February 16, 2023
Google Public Storage Gbenga Olowoyeye
Very courtous and professional staff. Easy sign up. Great customer service!
February 16, 2023
Google Public Storage Olisa izuora
Sheree gave great service
February 4, 2023
Google Public Storage Deandre Gaither
Public storage is a great storage company. I’m glad I chose them.
January 31, 2023
Google Public Storage Bobby Digital
Great service
January 17, 2023
Google Public Storage Sunny Awe
Great service thank you
January 12, 2023
Google Public Storage Terry Hall
January 10, 2023
Google Public Storage Flux
Sheree was exceptional! Definitely recommend for any storage needs!
January 4, 2023
Google Public Storage Terrence Smith
Make it easy and quick for me with very affordable pricing.
December 30, 2022
Google Public Storage Brian Shin
Great place to rent storage. Friendly staff and well managed facility. Reasonable price with frequent promotion for 1st month for $1. Other storage has very high charged insurance but Public storage has very generous insurance policy.
December 13, 2022
Google Public Storage Danny Arcentales
Facility was spotless. Sheree was very professional and was able to help me with all my storage needs. Will definitely recommend this location to all my friends and family.
December 13, 2022
Google Public Storage Jamila Garlington
Very helpful staff!
December 12, 2022
Google Public Storage Sara Molet
Sheree gave great service!
December 4, 2022
Google Public Storage Hot Moms
great service
December 3, 2022
Google Public Storage Queen B
It's always clean but they raised the prices so high it's ridiculous. Yeah getting my stuff out today!
November 16, 2022
Google Public Storage Peace Kachuchuru
Sheree was a great help
November 16, 2022
Google Public Storage Lawrence Chips
Great service
November 4, 2022
Google Public Storage Donna Morton
Chase was very helpful.
October 31, 2022
Google Public Storage Alicia Loc
Chase & Sherre definitely an amazing help with my lock out. Helped ease my anxiety of trying to figure out my next steps. Fast and very friendly.
October 25, 2022
Google Public Storage alejandro urresty
October 8, 2022
Google Public Storage Fatim
Chase and Sheree gave great service. They definitely help with my account.
October 3, 2022
Google Public Storage Praise Praise
October 1, 2022
Google Public Storage Kevin Bryan
Sheree and Chase made the experience of renting a unit fun with their joyful personalities and great customer service. Will conti ue to rent from this location
September 10, 2022
Google Public Storage kiearira perry
September 7, 2022
Google Public Storage michael denslow
Great service! Highly recommend for anyone with storage needs
September 6, 2022
Google Public Storage Diego Escalante
September 2, 2022
Google Public Storage Modeste Oguin
Sheree gave great service and helped with my account.
August 27, 2022
Google Public Storage Maria Quispe
Chase and sheree gave great service
August 15, 2022
Google Public Storage Andrea Arzate
Sheree helped with my account. Great service.
August 6, 2022
Google Public Storage Elevatedmindz420
Great customer service
July 13, 2022
Google Public Storage Blade Gods
The staff is so very nice and Professional
July 1, 2022
Google Public Storage Thankful
June 30, 2022
Google Public Storage Steven Hammonds
June 30, 2022
Google Public Storage Miguel Melendez
June 25, 2022
Google Public Storage Ben Hill
Nice and clean!
June 14, 2022
Google Public Storage Jeardon Hope
Sheree was very helpful !
May 15, 2022
Google Public Storage essivi apenou
May 15, 2022
Google Public Storage Jordan Watson
Great! Customer service .
April 12, 2022
Google Public Storage Genesis Thompson
Great customer service! Got my storage unit within minutes!
April 12, 2022
Google Public Storage Blakluv DT
April 5, 2022
Google Public Storage Maggie Golden
March 8, 2022
Google Public Storage Danny Arcentales
Had an amazing experience at this location thanks to Sheree. Very professional and knowledgeable. Definitely recommend and ask for Sheree!
March 8, 2022
Google Public Storage Rene Portillo
March 8, 2022
Google Public Storage Carlos Febles
Great service
March 8, 2022
Google Public Storage Nelson Serrano
Sheree was an absolute delight, extremely helpful and explained everything thoroughly.
March 8, 2022
Google Public Storage Erick Beltran
Great service
February 22, 2022
Google Public Storage Byron Lopez
February 17, 2022
Google Public Storage Timi Baruwa
Sheree gave great service
February 8, 2022
Google Public Storage Alias Jank
Great customer service
January 31, 2022
Google Public Storage Lawrence Davis Jr.
Chase was very professional and courteous with my wife and myself!
January 20, 2022
Google Public Storage Bobby
Smooth in and out every time, great staff. Will be back soon
January 20, 2022
Google Public Storage Marisa Creek
I absolutely love this place. Very clean and the staff is overwhelmingly helpful. I will definitely tell my friends about this place
January 20, 2022
Google Public Storage Trina Blair
Excellent customer service and efficient
January 20, 2022
Google Public Storage Chevy Snowden
January 9, 2022
Google Public Storage Daron Porter
I was in the market for a unit and happened to wonder into your store were I met your employees Chase and Sheree. The both of them were helpful, informative and caring and made my vist an absolute pleasure.
January 5, 2022
Google Public Storage Rachel Wesley
Chase is the most professional and courteous people I have ever met. I appreciate his attentiveness and understanding of my urgency to get the unit I needed.
December 7, 2021
Google Public Storage nesquick Joli
Sheree gave great service
December 6, 2021
Google Public Storage Maria Soriano
CHASE IS SO WONDERFUL! He is super helpful and patient and takes the time to explain your options. SHEREE is also very good! She answered all of my questions when I started my rental. Very clean facility, plentiful carts, good lighting. My specific unit 1011 was well lit and great location.
December 5, 2021
Google Public Storage Pink Survivors
Chase and Shree provide excellent customer services. Thanks for your service. 💙💞
December 4, 2021
Google Public Storage Erica Dickerson
December 3, 2021
Google Public Storage Dan Ulate
The beast personal and suerte is a bery nice reprensent of the brand...
December 2, 2021
Google Public Storage vikki jones
November 13, 2021
Google Public Storage Trevor Unaegbu
In a weird location to navigate to from the highway. Though it is off the highway it is accross the street from the 270 south exit ramp.
November 9, 2021
Google Public Storage Unkunventunal Kween
I am very pleased with that great customer service Chase provided. He was very knowledgeable and comforting. I previously had some issues with a storage facility. He definitely quelled the concerns.
November 5, 2021
Google Public Storage Brandi Osborne
Chase is phenomenal. He is always upbeat, polite , and smiling. He knows what he’s talking about and answers all of my questions without hesitation. I will continue to use this location simply for his hospitality. Will definitely be recommending his location.
November 3, 2021
Google Public Storage sharon adams
The staff here is very friendly and efficient. Very knowledgeable and highly entertaining. They gave me very accurate information about the different size units, pricing, and the process of renting a unit. Chase and Sheree thank you for the assistance.
November 3, 2021
Google Public Storage Drknshade
Chase and Sheree were awesome! 5 stars. Referred a friend!
November 3, 2021
Google Public Storage LovableKase
I've spoken to Chase and Sheree on several occasions assisting friends with moves and need for storage. They're always knowledgeable, friendly. Just rare to find good customer service and they have it in spades!!
October 19, 2021
Google Public Storage Tyson Jackson Santiaga
Every time I go to this location for my storage needs for my company Sheree and Chase are eager to help and are so accommodating. I’d recommend this location to anyone every time.
October 18, 2021
Google Public Storage andre mitchell
This is one nice storage place they was good at giving me information and very helpful
October 1, 2021
Google Public Storage José Valladares
September 23, 2021
Google Public Storage Andrew Moreno
Sheree gave me great service. If I could give 10stars I would. Her level of professionalism at Public storage far exceeds those of other public storage staff. She goes above and beyond to explain renting, if I ever need issues with gate codes or have an questions I know Sheree is my go to.
September 9, 2021
Google Public Storage lexxi
Sherre was amazing and assisted my family and I with questions we had, provided us informations we needed and had great conversations with her. Thank you!
September 8, 2021
Google Public Storage Rene Benjamin
Service was excellent. Definitely coming back!
September 8, 2021
Google Public Storage Terry Hall
What an AWESOME place to be. The young lady named Sheree & the young gentleman Chase were extremely helpful in the renting of my storage unit. They went above and beyond to complete my transaction. As a customer service representative myself it is rare to find excellent help. You should bottle them and use them as models for your customer service training.
September 2, 2021
Google Public Storage Patrice Komongnan
Sheree gave great service!
August 31, 2021
Google Public Storage Joshua Thompson
Excellent service. Both representatives were super pleasant and took care us.
August 26, 2021
Google Public Storage latia scott
Today I had the pleasure of speaking with Sheree at Public storage. She demonstrated a well-rounded knowledge about the availability at this location. Also, the Customer service was outstanding. I have nothing but positive things to say about my experience today.
August 8, 2021
Google Public Storage Susanne E Thomas
Chase and Sheree are the best. Everytime I need their help they go above and beyond. Always friendly. They always make my visits pleasant.
August 7, 2021
Google Public Storage P M
Easy self service. Competitive rates. Clean facility.
August 5, 2021
Google Public Storage Ricky Moore
Great service and a friendly atmosphere
July 16, 2021
Google Public Storage Oteto Outland
July 15, 2021
Google Public Storage Deaneas Morris
I called to ask about pricing and Sherre was so wonderful and informative. Thank you for your amazing customer service!
July 15, 2021
Google Public Storage Pat Grimes
June 28, 2021
Google Public Storage Aaron Berkowitz
Nice facility, friendly staff.
June 21, 2021
Google Public Storage Judi-Levoncher Blakeslee
I'm "over-the-moon" HAPPY with the service, the facility (a+ environment) the availability of units! thank you Chase, you're the best❤
June 19, 2021
Google Public Storage Josh Misner
Chase and Sheree are great! Excellent service every time I'm here.
June 5, 2021
Google Public Storage Sergio Cordova
May 30, 2021
Google Public Storage Evita Shumate
The staff is soooo helpful! Extremely nice and attentive! I will always love seeing them for any rental situation I have. Thanks guys!
May 11, 2021
Google Public Storage William Levi
May 8, 2021
Google Public Storage Linda Plopper
March 26, 2021
Google Public Storage Deanna “DeDe” Schreiber-Gregory
January 13, 2021
Public Storage George Abdowez
Do you have self-storage Move-In Specials?
January 13, 2021
Public Storage George Abdowez
What do I need to bring with me to rent a self-storage unit?
January 13, 2021
Public Storage George Abdowez
What hours can I access my self-storage unit?
January 13, 2021
Public Storage George Abdowez
Do you offer car, boat, motorcycle, ATV and RV storage?
January 13, 2021
Public Storage George Abdowez
Do you sell self-storage and moving supplies?
January 13, 2021
Public Storage George Abdowez
Do you have drive-up loading and unloading?
January 13, 2021
Public Storage George Abdowez
Are your self-storage units secure?
January 13, 2021
Public Storage George Abdowez
What items need to be stored in your climate-controlled self-storage units?
January 13, 2021
Public Storage George Abdowez
Are your self-storage units easily accessible?
January 13, 2021
Public Storage George Abdowez
What size self-storage unit do I need?
January 13, 2021
Public Storage George Abdowez
Do you offer Contactless Renting?
December 31, 2020
Google Public Storage Allan Spector
Great staff, kept spotless, easy access
December 30, 2020
Google Public Storage Denise Anderson
Clean storage area
December 22, 2020
Google Public Storage Arjun Rao
November 18, 2020
Google Public Storage Yolanda Williams
The colorful building helps metro access find the gate to the Department of Energy back entrance.
October 13, 2020
Google Public Storage Nestor Rojas
Climate controlled
August 24, 2020
Google Public Storage jazelle mcgrath
August 15, 2020
Google Public Storage Keith Sill (keithdroid)
Super friendly staff. Covid ready storage as needed.
August 14, 2020
Google Public Storage William Malone
We have had a storage unit for many years at this location. The building is always clean and well lit. The couple that runs the business are friendly and really nice people. I feel that our stored property is safe. I highly recommend this business.
August 5, 2020
Google Public Storage Airelle R
DO NOT RENT STORAGE SPACE HERE! Rates appear to be cheap initially. They deserve zero stars for raising rates in the middle of a pandemic when the world is facing health and financial hardships. This company only cares about themselves. They raised the rent with 30 days notice. They do not send email notifications of bills or rent increases. I was notified of the rent increase via postal mail. What if my address was incorrect? I would of received fees or figured it out hopefully when I went to pay the bill. There are hidden fees. Pro The only pros are the employees appear to be nice and the units are clean. But then they will nicely send you bills for fees and increase the rent at anytime. I have rented from Public Storage in the past. They actually care about their customers. I would recommend renting from them instead. Reply to owner - Its not frustration, its disappointment in the way your company does business. The late fees occurred because I moved at the height of the pandemic and no email reminder was sent to customers. I am a first responder who was busy saving lives. I was patient with you when I was locked out of my unit because you forgot to charge me for the increased insurance fee I request when I initially rented the unit. You waived what $40. I paid a few approx $300. There are no notifications sent to customers until you need for money. If it wasn't for customers, you wouldn't have a job and business wouldn't exist!
August 3, 2020
Google Public Storage Antonio Hernández
July 8, 2020
Google Public Storage Naturalbeauty_abena (Naturalbeauty_abena)
So far so good. Not issues with my things and no moisture issues.
April 20, 2020
Google Public Storage Ronald Moss
I do not recommend anyone storing at EZ Storage. They are charging me 370.00 despite me facing a financial hardship from COVID-19. They do not care for customers nor their well-being. Please do not store with them!
March 12, 2020
Google Public Storage Rick Roffeld
January 27, 2020
Google Public Storage Darrell Evans
Great customer service
January 19, 2020
Google Public Storage george smith
January 19, 2020
Google Public Storage Matthew Murray
Toni was great and worked extremely fast. Rented two units in about 20 minutes. Then came back a couple hours later and had to switch one of the units to a larger unit and she did that in aboit ten minutes. She was very friendly and helpful i definitely enjoyed my experience here
November 9, 2019
Google Public Storage KWESI KINGSBURY
Received awesome customer service from the friendly staff at this location, I’ve had terrific interactions with Chase, Sheree, Michelle, & Toni at various times during my 9mths utilization! I’d definitely recommend the G’town location to anyone looking for professional customer service and controlled secure space!
November 1, 2019
Google Public Storage Nikki L
The staff is so professional and courteous. They showed me the units and explained everything in detail. I’m so happy I found this place. Also- it’s very clean and well maintained.
October 29, 2019
Google Public Storage Steven Easom
Great service
October 28, 2019
Google Public Storage Ryan Tepper
I had a really great experience here! I would recommend this storage unit! The customer service is extremely great! Thank you!
October 27, 2019
Google Public Storage Prashant Shrestha
Highly Professional Service, very friendly staff and very clean and organized facility. Toni helped us figure out the whole process easily. I highly recommend this storage facility.
October 26, 2019
Google Public Storage Shawn Dowell
Germantown E Z storage: Tony was phenomenal! I have used storages before; however she was great, she took "customer care" to another level ( e.g.,professional, nice to my child, patient)!
October 26, 2019
Google Public Storage Rapeeporn Bupphachat
I was a customer for 6 months. The place is always nice and clean. Easy to access. Toni is the best person there. She is very nice and always had smile on her face.
October 26, 2019
Google Public Storage Shan Angelique
Move in was very easy. I got a promotional offer for a discounted rate on the first month. Staff is very friendly. Would definitely use EZ storage Again.
October 26, 2019
Google Public Storage Jeanette Humphries
Awesome service! The staff is very friendly and was incredibly helpful! Highly recommend!
October 23, 2019
Google Public Storage The MD_Peanorts
Great experience! Friendly staff and always willing to help. I'll be back!!!!
October 20, 2019
Google Public Storage Kelly Barber
October 2, 2019
Google Public Storage Theresa
September 29, 2019
Google Public Storage Eric Carter
Had great service by Toni
September 21, 2019
Google Public Storage Jim Golden
Chase Hanee and Sheree Scott provide stellar and professional service!
September 16, 2019
Google Public Storage Drew Santorello
Absolutely do not store your things here! There's a horrendous moth problem (they say it's contained to the 2nd floor, but I can't confirm). I've been having to throw many of my things away because they are covered with hundreds of moths. It took weeks for them to start treating the problem and they still haven't solved it yet. I contacted the corporate office and, given the situation (being a pest infestation), they offered no help and pretty much said: too bad not our problem.
August 29, 2019
Google Public Storage Erica Seivright
Great service from the managers. They made the check-in/checkout process a breeze!
August 27, 2019
Google Public Storage bradley douglas
The costumer service was wonderful. I was provide with all the information I needed.
August 24, 2019
Google Public Storage Quantrice Lewis
My family needed storage for an upcoming move. We visited ezstorage in Germantown. Chase and Sherise were extremely helpful in our selection of an appropriate sized unit. They were super knowledgeable about the supplies we would need to store everthing. The facility is bright and clean. Highly recommend!!!
August 17, 2019
Google Public Storage Kai Brown
August 10, 2019
Google Public Storage Itseore Aleogena
The staff is amazing, the storage facility is clean and welcoming!
August 5, 2019
Google Public Storage Shameka McAddley
The representative was very attentive to help and share the units before I paid.
August 1, 2019
Google Public Storage Nico Salcedo
Temperature controlled
July 31, 2019
Google Public Storage Aidia Vesey
Staff is super helpful and friendly. Great team!
July 28, 2019
Google Public Storage Donald Meloy
Office management (Toni) was very helpful and walked through everything.
July 28, 2019
Google Public Storage Robyn Johnson
Met with Toni, wonderful experience. Great customer service! Check it out. You won't be disappointed!
July 19, 2019
Google Public Storage Olubukola Larmie
I had the best experience here at EZ Storage! It was my first time renting out a storage unit and Chase and Sheree made it such an easy process!! I would recommend anyone needing to rent a storage unit to get it from here! You will not be disappointed with the great customer service and prices!
July 17, 2019
Google Public Storage Kainoa Chang
Friendly and informative staff. Clean facility. Professional demeanor.
July 17, 2019
Google Public Storage Dan L
Very friendly and helpful staff!
July 17, 2019
Google Public Storage Anita Walker
July 16, 2019
Google Public Storage Dee Allotey
The staff at EZ Storage Germantown are extremely friendly and efficient. Chase and Sheree are always ready and willing to help. I have been a tenant at EZ Storage for 6 years and would highly recommend this location.
July 16, 2019
Google Public Storage Ava Grant
The people there are very friendly & helpful:)
July 12, 2019
Google Public Storage Monasha Thompson
Great service. Very knowledgeable about the space I would need for my items.
July 12, 2019
Google Public Storage Janora Frazier
Quick service!
July 12, 2019
Google Public Storage Karim baraki
July 5, 2019
Google Public Storage Joanne Destile
Love this place. Great service!
July 5, 2019
Google Public Storage Debbie Johnson
June 27, 2019
Google Public Storage Mark Spitler
Easy in and easy out. Convenient with helpful personnel. Very good facility.
June 27, 2019
Google Public Storage the ironic metaphor
Excellent customer service and a good quiet area for the units. The keypad access also makes it very easy to go in and out at your own convenience.
June 27, 2019
Google Public Storage Jeffery Ward
is what i like about ez storage in germantown they are very friendly very clean every time i go to my they very helpful the rest rooms are always clean and the building is also had referred customers there and they also love being at ez storage because of the outstanding customer service that receive .
June 26, 2019
Google Public Storage Teddy Wheeler
The couple that run this place are the best! They have helped me through everything over the past few years. The service and facilities are top notch.
June 25, 2019
Google Public Storage Nancy Palmer
Polite and helpful employees. Highly recommend this storage facility.
June 22, 2019
Google Public Storage Terence Payton
Great service. Nice people at the front desk.
June 22, 2019
Google Public Storage BlondeL
Nice people at the front desk!
May 21, 2019
Google Public Storage Susan Davis
Wonderful customer service from both Chase and Sheree. Very professional and courteous.
May 21, 2019
Google Public Storage Jelani Davis
May 20, 2019
Google Public Storage Stuart Sheck
EZ Storage was a Great Find for us! Although there are many companies to choose from, we are so glad we chose EZ Storage and would definitely use them again, if needed. The personnel have been great from start to finish. So professional, polite, knowledgeable and social, to say the least. The facility is wonderful. Very clean and efficient. I can't say enough. Give them a try! Thanks for a wonderful, stress-free experience!
May 14, 2019
Google Public Storage Felix .W. Ayande
Cool place store your items
May 4, 2019
Google Public Storage Danielle Delaney
April 28, 2019
Google Public Storage V Vera
I went in this morning and Michelle took care of me, she’s great! I had a reservation but it had expired since I did not come in the day I was suppose to. Michelle was able to still get me the same rate! She was polite and knowledgeable, I was in and out of there in 15 minutes! I have been renting here for over a year and needed to switch to a smaller unit, this place is always clean and well kept. If your looking for a storage, this is the best spot in Germantown.
April 20, 2019
Google Public Storage Julia Arguelles
Great customer service! Very clean storage facilities. Bright light throughout.
April 20, 2019
Google Public Storage Michael Arguelles
Clean and friendly
April 20, 2019
Google Public Storage Sophy Nuth
The customer service and services are great. Very professional and friendly.
April 18, 2019
Google Public Storage Jusmyluck ohwell
Best customer service in town
April 18, 2019
Google Public Storage María
April 10, 2019
Google Public Storage Bob Baer
April 10, 2019
Google Public Storage Allison Baer
Very helpful and attentive couple in the office! Made the experience so smooth. They explained everything in easy to understand terms.
April 4, 2019
Google Public Storage T i k å
It's the best.
April 4, 2019
Google Public Storage kyle Seckman
Staff was very friendly, facilities are clean
March 31, 2019
Google Public Storage Nancy Herndon
They are the most wonderful people. Always there to help you They should get more stars
March 29, 2019
Google Public Storage Austin Armstrong
This place is by far the greatest and most friendly place ever. The staff is amazing and the facility is Very clean and safe!!!! This is like Maryland’s best kept secret.
March 20, 2019
Google Public Storage Lisa Elerick
Wonderful people!! Showed us around and suggested the best size unit at the best price! Honestly you can’t beat it!
March 17, 2019
Google Public Storage Abby Mahoney
Toni was super friendly and helpful!! She went above and beyond to help us select our unit. Highly recommend. Superb employee.
March 14, 2019
Google Public Storage Dominique Young
March 3, 2019
Google Public Storage Arthur Simpson
Toni was wonderful! After a stressful day she made things simple and professional! Great service!
March 2, 2019
Google Public Storage Christina Brown
I gave them notice that I was going to move out by the end of the month and a woman called me the day of at 4:17 telling me that I had to be out by 5pm or I would get another month bill. I called today to figure out billing issues, and a separate lady said that I could have moved by 9pm. Why is it that when I told the first girl I was coming at 6 she said it was too late? I wanted my stuff out by the first and they not only lied to me over the phone, but won’t let me leave this lease even though I gave them notice. If you fix this I will fix my review and be out TODAY. I’m done.
February 5, 2019
Google Public Storage Marcus Lewis
The customer service we received at EZ Storage in Germantown was amazing! Chase and Sheree were polite, personable, and a tremendous help picking out the right storage unit to meet our needs. I highly recommend coming to EZ Storage!!!
February 5, 2019
Google Public Storage Quantrice Brooks
Reserved a storage unit with EZ storage Germantown. Worked with Chase and Sheree who were very pleasant and knowledgeable about the best unit size to suite our storage needs.
January 28, 2019
Google Public Storage Gregory Chuhta
This location is as good as it gets. Staff is always helpful and knowledgeable, not to mention personable. Down to earth people. Greg and Michelle made my final move out that much better. My wife and I, as well as my in laws use this place whenever we need. It's the only storage facility we trust and use.
January 21, 2019
Google Public Storage Ming Metz (MzMing)
Michelle and Greg were welcoming and pleasant. Their customer service was great. Michelle was very informative and explained the process thoroughly. Thank you
January 15, 2019
Google Public Storage Bradey Wolford
Great staff very helpful and kind
January 15, 2019
Google Public Storage Christopher Tyson
Thanks!
January 15, 2019
Google Public Storage Jason Murphy
Very helpful staff members
January 8, 2019
Google Public Storage Alexandra Lenhardt
The service was exceptional. I was able to inquire about storage units and even able to see which one suits my belongings best.
January 8, 2019
Google Public Storage Whosh0t Yaproductionz
I highly recommend EZ Storage in Germantown. I was provided thorough information about each unit and even allowed to view them.
December 28, 2018
Google Public Storage Leonette Terry
My storage experience with Mr. & Mrs. Chase has been extraordinary. They are always courteous, professional, knowledgeable and patient. There personality somehow makes a stressful situation bearable. I have been using this storage facility for many years, however since 2012 to current has been the best. Thank you for providing the best customer service ever.
December 26, 2018
Google Public Storage Flipnotiq S
Toni is amazing! She was very helpful
December 21, 2018
Google Public Storage daryl leach
Service is great!!!! The property is well maintained and safe
December 14, 2018
Google Public Storage Chris Sandoval
Chase and Sheree are amazing! Super professional and friendly. Went well beyond my expectations. Highly recommend!
December 10, 2018
Google Public Storage Patricia Luna
Excellent service. The two gentleman that helped me gave above and beyond service. Thank you.
December 10, 2018
Google Public Storage Carlos Smith
Superb! Chase and Sharee always treat me well, good folks!
December 3, 2018
Google Public Storage Margaret Tresky
Clean and efficient, and Toni was a huge help and super friendly when I checked in for my storage unit reservation.
November 30, 2018
Google Public Storage Clo Q
As soon as I walked in I was greeted with courteous staff. As I took the tour of the building I noticed that the units and building as a whole was immaculate. I've been using storage on and off for about 25 years and have never seen anything cleaner. The terms and prices are reasonable and fair. I would recommend ezstorage to anyone for their storage needs. Chase and Sheree are the best!!!🤩
November 30, 2018
Google Public Storage Ally Stef
Mr. & Mrs. Hanee at EZ Storage Germantown are always courteous and helpful. They made my move in smooth and comfortable. Everytime I need boxes or storage I can always count on them for help. Thank you for always looking for me. You will receive Excellent service whenever you come to this location.
November 30, 2018
Google Public Storage Handsome Beast Augustus
Excellent service and professionalism recieved from Mr Chasexhere at the Middlebrrok Ez storage location. I will continue to do business and refer people. Thank you. - Damond Young.
October 24, 2018
Google Public Storage Lindsay Poss
The people who run this place are great! Units are large, clean, and easy to access. Overall great place if you need storage.
October 13, 2018
Google Public Storage Tracey Taylor
OMG! Chase and Sheree are the best! I’ve been renting with them over 6 years! They always give me the best advice!
October 10, 2018
Google Public Storage Mary Wakefield
Great storage place. I have had 4 u it's here off and on over the last decade. Service is always great, cleanliness is fantasufa, and there is ALWAYS A HANDCART available.
October 5, 2018
Google Public Storage Mika Mozie
EZ Storage in Germantown was amazing! I had a last minute situation and came here by recommendation from a friend. My experience was just what they said it would be and more. Thank EZ Storage for your flexibility and easy sign-up process!!
October 3, 2018
Google Public Storage Sheilalynn Lynn
Excellent service!!!
October 3, 2018
Google Public Storage mark diley
Great facility. Great service. Awesome staff. Best in the area. 😋
October 3, 2018
Google Public Storage Dorothy Diggs
Excellent
September 29, 2018
Google Public Storage Rahul Borade
Just like the name goes easy! Excellent staff, no hassles, Chase takes good care of the property and customer service.
July 22, 2018
Google Public Storage Jalisa Johnson
Wonderful staff wonderful help
July 7, 2018
Google Public Storage Deidra Grier
The staff is awesome, facility is always clean and well lit. Couldn’t ask for better service!!
July 7, 2018
Google Public Storage Darius Grier
The staff was very courteous and friendly, knowledgeable about what my needs were, and helpful with showing me different units, the units and the building were very clean and well cared for.
July 5, 2018
Google Public Storage Fontella Lynn Davis
July 3, 2018
Google Public Storage Diennette Day
June 22, 2018
Google Public Storage Richard H
Great and friendly service all the time, i love it, will use them again in the future :-) and i love their super clean bathrooms, the air temp is warm and cozy just perfect :-)
June 22, 2018
Google Public Storage Gabriela Hungerford
The managers of this fine establishment are amazing! They make sure the facility is always clean. They always greet you with a smile and will remember you from the first time they saw you. I would recommend this facility to everyone. There prices are great and affordable.
May 26, 2018
Google Public Storage Mark Rayman
Very friendly staff, great place and very easy to rent space. In fact, rented it same day.
May 9, 2018
Google Public Storage Ronnie Colbert
Amazing Storage facility clean, friendly staff 5 star rating
May 9, 2018
Google Public Storage Cleveland Howie
Super clean. Really great service. Extremely professional.
April 17, 2018
Google Public Storage Andrea Sosias
I’ve been here twice in three years for storage purposes. The staff is great and the location is easy to access.
April 10, 2018
Google Public Storage Cheryl Hubbard
I had a great experience at ez storage Germantown md. All my questions was answered. I left feeling well informed. I highly recommend ez storage Germantown md.
April 5, 2018
Google Public Storage Jay Dickey
I've always had a great experience at this EZ Storage. The staff is always very nice and very helpful. I recommend them to people in the area whenever the need for storage pops up when I'm around it.
March 31, 2018
Google Public Storage Mrs. Nunes
Great location, clean storage areas and easy to access! Would definitely use again!!
March 31, 2018
Google Public Storage Gauri Chavan
I absolutely loved my experience with EZStorage. The facility was clean and well kept. It was secure and very easy to access at any point in time that I needed to get anything from it. The cost per month was reasonable and I would recommend this facility to anyone. Thank you EZ Storage for making my storage experience so great!
March 9, 2018
Google Public Storage Sean Besley
Really nice, really understanding, very personable
March 9, 2018
Google Public Storage Heather Montoya
The employees were very friendly and considerate. Some of the best service I've gotten from a storage facility 👍👏 10/10!
March 9, 2018
Google Public Storage sean roberts
Great customer service. Full explanation of terms of contract.
March 9, 2018
Google Public Storage belle' Montoya
Most amazing staff ever!
March 9, 2018
Google Public Storage Zolo Hurt
March 9, 2018
Google Public Storage Sheila Montoya
Thank you for being so helpful and nice very very professional
March 9, 2018
Google Public Storage RIKU HARDY
Respectful staff. Very helpful and easy going. No complaints what so ever. Recommend to anyone
March 6, 2018
Google Public Storage JUDI MILES
Customer Service is always positive and welcoming. Clean facility. Highly recommended.
March 2, 2018
Google Public Storage Ely tokh
March 1, 2018
Google Public Storage Jessica G
Reserved my storage online and came in afterwards. Place was very clean and the staff were wonderful! Everything was explained clearly and they were willing to go over any questions I had. Very happy I found this place!
February 28, 2018
Google Public Storage Rhonda Vann
The service was outstanding. The place is clean. Easy to find. Prices are affordable.
February 28, 2018
Google Public Storage APOSTLE LASHAWN BURGESS
Service if closed and need to pay with prepaid card bad. Go up to much.
February 22, 2018
Google Public Storage Vanessa Garces
Chase and Sheree were absolutely helpful. This was my first time renting a storage and they went over all the details about it. They definitely made my experience very easy . I recommend this place! Great service.
February 18, 2018
Google Public Storage Martha S Serika
I came in today and bought some boxes devonna and Sherry was great it was excellent service
February 16, 2018
Google Public Storage Attila Williams
Extremely SUPER FAST!! In & out with great service. Can’t wait to recommend it!
February 16, 2018
Google Public Storage A Tally
I’ve been dealing with different storage spots for the past 5 yrs, but this is by far the nicest, cleanest, & friendliest storage establishment I’ve ever even too. Keep up the good work.
February 12, 2018
Google Public Storage Neil Corbett
Easy sign-up with friendly staff. On-line billing and communication seems to work as it should.
January 27, 2018
Google Public Storage Shavonti White
Chase was most helpful in assisting with picking the best size unit for my storage needs. He explained all the documents I signed and I feel assured I picked the right place.
January 27, 2018
Google Public Storage Cynthia Jones
Chase was very friendly and thoroughly explained the terms and conditions of the unit we rented. :)
January 27, 2018
Google Public Storage LaKetia Chunn
Customer Service is great and the facility is very clean. There is great security to make me feel secure when leaving my personal items. I definitely recommend.
January 17, 2018
Google Public Storage J B (I'm Blessed)
January 13, 2018
Google Public Storage Vincent Cecilio
Awesome storage place! This place is clean, convenient location, and friendly staff.
January 13, 2018
Google Public Storage iknowfaces NY
Chase and Sheree are the best! EZStorage Germantown rocks!
January 2, 2018
Google Public Storage David Deptula
The WHOLE EZ Storage Corporation is just about money with no regard to right and wrong, contractual law, customers service, and marketed brand. EZ Storage only enforces the part of the rental contract that ensures revenue with no concern to customers rights, State, and Federal Law. EZ Storage engages in illegal discriminatory practices in violation of Federal and State Law by providing 24-7 access to individuals and or corporations that provide illegal kick backs and benefits to individuals that work there namely: Jill Fairchild, Vice President of Operations, and subordinates Lauren and Erin not to mention the corporation as whole to avoid government regulations/taxes. The marketed and stated brand: "One Philosophy: customer care." "Although we are one of the largest self storage businesses in the country, each and every customer is our first and foremost concern." This is COMPLETELY false. The company is engaging in false marketing just to earn revenue. When contacting Jill Fairchild over a contrual misunderstanding Lauren and Erin refused to provide me with customer service, respect, and or do their job by stating when I ask to talk to a supervisor "there is no point in talking to them they are just going to say the same thing." When speaking with Jill Fairchild she stated about my opinion, my views, and asking her if she was willing to lose a current/future customer she stated it "doesn't matter." Then I told her I was a disabled veteran that will have to go public providing transparency a very poor review/reporting her company. She said, "Thanks for the treats" and hung up the phone! This location is run by individuals that are not able to think for themselves, provide customer service, and would rather get in arguments with you then provide solutions. Then when asking to talk to the General Manager they have no way of contacting them, expect, through email. I waited to talk to this "General Manager" and was never able to talk to him! The staff refused to provide solutions or take accountable for anything, and would not provide the name of the General Manager! I suggest NEVER renting from this company as this is a prime example of a Greedy Company fueling the Corrupt Business System in the US that ensures the elite gets richer as the rest of natios get poorer and poorer!
December 27, 2017
Google Public Storage Opulence International
Chase and Sheree are the true definition of customer service! I was in and out with a new unit in under 30 mins, talk about top notch!!
December 16, 2017
Google Public Storage DJ Tally Ragg
Nice place with good helpful people
November 19, 2017
Google Public Storage Erika Rockett
Chase and crew are always beyond helpful and make the process so easy! Highly recommend!
November 19, 2017
Google Public Storage D M-G
Managers were very helpful; patiently answered questions about unit sizes in the facility and it's always neat/clean.
November 10, 2017
Google Public Storage John Lyles
October 25, 2017
Google Public Storage Gregg P
Great place. Great staff.
September 19, 2017
Google Public Storage krystle manzano
September 9, 2017
Google Public Storage LaToi Thompson
Fantastic customer service. Provided adequate information, and was also very knowledgeable. Clean facility as well.
September 1, 2017
Google Public Storage Rameez Abid
September 1, 2017
Google Public Storage Professor Watson
Free at customer service, friendly staff.
August 30, 2017
Google Public Storage olu ede
Nice and secure storage place
August 23, 2017
Google Public Storage Technical Gym Solutions
Sheree and Chase were wonderful! It was a delight to see them each time we came into the storage facility. Very accommodating couple and generous with the water cooler.
August 20, 2017
Google Public Storage Robin Uchiyama
August 15, 2017
Google Public Storage Eric Balsley
The staff working at this facility are knowledgeable, helpful, and make moving somewhat enjoyable. I will always use this facility for my storage needs.
August 4, 2017
Google Public Storage B. Webster
Friendly service
July 27, 2017
Google Public Storage LaToya Conward
Friendly managers/staff, clean units, and great customer service!
July 25, 2017
Google Public Storage S Asamoa
July 25, 2017
Google Public Storage Droop 15
Customer experience is excellent
July 24, 2017
Google Public Storage Abbey Viado
I was looking for a climate controlled storage and this place is perfect! I got my storage the other day and Chase and his wife were super friendly and very helpful! This storage place is centrally located in Germantown (near I270) and the inside of the building is really clean, almost like a new building! I highly recommend this place!
May 24, 2017
Google Public Storage Norma C
April 15, 2017
Google Public Storage Jay White
February 13, 2017
Google Public Storage Ray R
Their policies and procedures are not trustworthy
December 17, 2016
Google Public Storage Gerardo
September 1, 2016
Google Public Storage Jeff McGrath
Clean, associates are professional and courteous.