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Address

12423 Middlebrook Road
Germantown, MD 20874

Full Service Kiosk Available

Office Hours

Mon-Sun Self Service - online & on-site eRental

Phone

240-454-3809

240-454-3809

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Sun Self Service - online & on-site eRental

Phone

240-454-3809

240-454-3809

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 61/mo
    Online only price
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 61/mo $81
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    6'x10'
    Online only price
    $ 81/mo
    Online only price
    Small 6'x10'
    • Inside unit
    • 1st Floor
    $ 81/mo $108
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
    +
    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
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    6'x9'
    Online only price
    $ 109/mo
    Online only price
    Small 6'x9'
    • Outside unit
    $ 109/mo $145
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    8'x10'
    Online only price
    $ 148/mo
    Online only price
    Medium 8'x10'
    • Inside unit
    • 1st Floor
    $ 148/mo $197
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 161/mo
    Online only price
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 161/mo $214
    Online only price
    2 units left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 273/mo
    Online only price
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 273/mo $363
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 314/mo
    Online only price
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 314/mo $418
    Online only price
    1 unit left!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Germantown Storage Units Near I-270

Germantown storage units near I-270 will help you get your stuff stored and back to business faster than ever.
Take advantage of the natural beauty that surrounds this location and visit Black Hill Regional Park, Hoyles Mill Conservation Park, and Seneca Creek State Park. You can even store extra hiking gear, picnic baskets, and sports equipment in one of our handy 5x10 storage units and always be prepared for wherever the day takes you. We also have 5x5 storage units, perfect for keeping your car trunk clean.
Anyone who has downsized or struggles with apartment or small space living knows that having too much stuff can be a major burden. Boost your quality of life by streamlining and storing extra appliances, electronics, chairs, and more in a 10x10 storage unit and feel good in your home again.
For larger projects, individuals, families, and businesses love our 10x15 storage units to get extra inventory, furniture, and oversized boxes out of the way. Think about how much more you could accomplish without that cumbersome stuff getting in your way!
Our Germantown location is just an hour away from Washington, DC, putting you close to all the action in the nation's capital. Celebrate your storage win with a day at the National Zoo, shopping on quirky U Street, or a show at the Kennedy Center.
Whether you choose an indoor storage unit or an outdoor storage unit to stash your stuff, don't forget to use our convenient eRental program to book a contactless move-in that works for you.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 380)

October 2, 2023
Google Public Storage Belinda Hitchcock
Jenn Answered All My Questions I Had About Renting! Thanks Again Jenn.
September 6, 2023
Google Public Storage david cabrera
Donzaya gave good service
August 19, 2023
Google Public Storage fernando alma
August 18, 2023
Google Public Storage Bintu Bayoh
Great service
August 3, 2023
Google Public Storage Maria Salgado
July 14, 2023
Google Public Storage trin trin
Was easy to reserve storage the only thing that was a bit annoying was finding the unit
July 6, 2023
Google Public Storage Fatim
I appreciate Sheree's customer service!
July 5, 2023
Google Public Storage Kimberly Spearman
July 1, 2023
Google Public Storage Francis Q Cleland
Jenn Was Great! She Solved Any Issues I Had! Thanks For Your Help 😃
June 6, 2023
Google Public Storage Deborah Miller
June 6, 2023
Google Public Storage Fran O
Donzaya gave good service
June 1, 2023
Google Public Storage Layla Shahamat
Amazing customer service keep it up Donzaya
May 29, 2023
Google Public Storage Jonathan Barnes
May 15, 2023
Google Public Storage Joshua Griffin
Shamair helped get tremendously, very quick and easy. Very professional!
May 5, 2023
Google Public Storage Brandon M.
April 27, 2023
Google Public Storage Nicole Smith
April 20, 2023
Google Public Storage Jonathan Gray
Jen was great,she helped me with all the questions that I had... thanks Jen for your time and patience.
April 20, 2023
Google Public Storage Alphonso
Jen is amazing, service is quality guaranteed
April 4, 2023
Google Public Storage QingQing Lin
good service
March 15, 2023
Google Public Storage Elie Koukoui
I WAS VERY PLEASE WITH THE SERVICE MS samuna provide me to day at Goshen rd she have the best costumer service very professionnel I will recommended every to the place
March 14, 2023
Google Public Storage A. INC
Great service
March 9, 2023
Google Public Storage José Funez Lobo
Great service
March 6, 2023
Google Public Storage DeAndle ChatmanAdkins
Donzaya gave good service and she is such a sweet heart
February 27, 2023
Google Public Storage Aimee Phou
Shamair is good manager. Help me with everything
February 24, 2023
Google Public Storage solomon kitcher
Great service
February 5, 2023
Google Public Storage Victor Amponsah
Donzaya customer service was good
January 12, 2023
Google Public Storage Terry Hall
The service was great. Sheree was very knowledgeable.
January 12, 2023
Google Public Storage RisenSON90 777
Thank you staff for the hard work.
January 12, 2023
Google Public Storage Elijah Peeks
Jenn Always Be Working So Hard! She’s Amazing!
January 12, 2023
Google Public Storage Trinit
Amazing customer service keep it up
December 12, 2022
Google Public Storage Sara Molet
Sheree gave great service
December 12, 2022
Google Public Storage Godfrey Mchanake
Safe and Secure
December 6, 2022
Google Public Storage Abraha Woldegiorgis
Great staff!
November 2, 2022
Google Public Storage Paul Gudger
Great service
November 2, 2022
Google Public Storage Sierra Hall
Donzaya is very friendly and helpful she is not in the office but always helps with my questions on the phone. Thank you for all you do keep up the amazing customer service!
October 18, 2022
Google Public Storage Craig Kesner
Rented a unit via the app one week before it was needed. When we arrived it was occupied by another tenant and no one was around to give service. Moved to the other PS down the road with no problems. This place is the worst ever
October 3, 2022
Google Public Storage Praise Praise
September 29, 2022
Google Public Storage SnowKitten 08
September 14, 2022
Google Public Storage FNAFVlogger1987
Little weird not having anyone in office but everything was cool
September 14, 2022
Google Public Storage Reco Ramsey
Good customer service and the best representative ever shared thanks
September 14, 2022
Google Public Storage MUSTAFA ALAMA
Sheree was a great help
August 31, 2022
Google Public Storage Gerald West
place was clean. You have to go down the street to the other location if you want help or talk to the ATM thing but it works.
August 31, 2022
Google Public Storage Lindsey Friend
It was so easy to make a reservation and get moved in. This location is very organized, clean and the prices were the best in the area.
August 7, 2022
Google Public Storage Diane Blizzard
Sheree and Chase are awesome and always offer exemplary customer service with every interaction. We so appreciate their support and patience answering questions and giving advise. Truly some of the best customer service I’ve ever experienced. 5 Stars!!!
August 5, 2022
Google Public Storage annie martin
Donzaya was helpful thank you
July 22, 2022
Google Public Storage Nizam Uddin
Nice place
July 18, 2022
Google Public Storage Evalia Martínez
Great staff and service
July 17, 2022
Google Public Storage Amir Sayyad
July 15, 2022
Google Public Storage Gwen Osborne
Hell just worse experience ever, why not let your tenants know that there is one In and One way out. It took one hour to get registered, took another forty five minutes to find the Storage Unit....😒😒😒😒
July 14, 2022
Google Public Storage Mike Hill
Jenn Helped Me With My Storage Questions.
June 30, 2022
Google Public Storage Jonathan Gray
Jen is an amazing person who is quite courteous, I recommend her highly for customer service.
June 30, 2022
Google Public Storage Karen Gray Dorsey
Jen is absolutely amazing when it comes to getting the service that you need. I've been to other storage places before but never gotten the service that I received here,thank you Jen!!!
June 11, 2022
Google Public Storage ALICIA NADIA
Amazing customer service 👏
May 16, 2022
Google Public Storage Jazelle McGrath
April 7, 2022
Google Public Storage Wendell Antrim
March 24, 2022
Google Public Storage Low
Ms. Ehdaa and Mr. chase are phenomenal, customer service is one of the very best. This Public storage is an excellent and clean condition if you’re considering renting a unit please do not hesitate. Thank you guys again
February 14, 2022
Google Public Storage Anthony Harris-Bey
I just wanted to take a min to thank the staff at your Germantown location, they are friendly and professional
January 29, 2022
Google Public Storage Jonathan Cogan
Awesome place to store your stuff been with them for awhile and never had any problems. Recomend this to anyone looking for a storage unit and the desk attendant Tonya is always a pleasure to deal with :)
January 25, 2022
Google Public Storage Randy Boyd
Sheree gave great service
January 25, 2022
Google Public Storage Donald Martin
Sheree was nice !
January 25, 2022
Google Public Storage Mario Glenn
Sheree gave great customer service
January 24, 2022
Google Public Storage Jacquise Seraphin
I want you to know how much I appreciate the excellent service that Chase provided when I called the other day. I loved his attention to detail, great communication skills, I could hear his smile through the phone; made the experience even better than I expected.
January 9, 2022
Google Public Storage Daron Porter
October 19, 2021
Google Public Storage Monica Jaie Adams
I had a bad experience with public storage in the past and experienced some anxiety when they acquired EZ Storage. However, Sheree has made my dealings with Public Storage awesome. Sheree is very professional, personable and most helpful.
October 15, 2021
Google Public Storage Julie Susanto
Great customer representatives. Sheree is a great help making my move easy
September 15, 2021
Google Public Storage Alfredo Moran
Good place to store. Good customer service, very friendly staff. Clean and nice place. I recommend as a good option.
September 5, 2021
Google Public Storage Carlos Hasbun
Thanks again Rafael for all the information provided. Great customer service!
September 4, 2021
Google Public Storage Jose Armando Molina
Nice place, Keep it up, you're doing a great job, thanks Rafael for your help and dedication
August 28, 2021
Google Public Storage Clement Newton
I reserved a unit online and I paid in advance including insurance for move in day. My unit was available with secure lock anytime. Excellent Customer Service.
August 25, 2021
Google Public Storage talal ayache
Every time I go in to that location, it looks so nice and clean. The manager over there is so helpful, and has a great customer service.
August 8, 2021
Google Public Storage Cafe El Santuario
Excellent
August 7, 2021
Google Public Storage Michael Yousef
Great prices and customer service!
July 18, 2021
Google Public Storage Loretta Bray
Me and my husband want to thank Ms Sheree for all of her help.
July 5, 2021
Google Public Storage Judith Owens
Extremely helpful and courteous! We upgraded our storage space without any problems! Very clean and secure! Excellent service - even on an extended holiday weekend!
June 28, 2021
Google Public Storage Jessica Teich
I went to make an inquiry and the girl at the front desk was so nice and helped answer all my questions.
June 21, 2021
Google Public Storage Angel Garcia
Appreciate the customer service and highly recommend this storage place
May 15, 2021
Google Public Storage Maria Gonzalez
Excellent service Donzaya was great she walked me through the whole E-rental and explained everything well. Great service.
May 3, 2021
Google Public Storage India Chance
I have been a customer for several years & really like this location. Chase & Sheree are the property managers & have ALWAYS provided the best customer service. They maintain a VERY clean facility which is important to me as I’m in the healthcare field & sanitation is extremely important. I am always greeted with a friendly smile & they are very knowledgeable when it comes to company policies & protocols. Even though this facility is now owned by Public Storage, I really hope that Chase & Sheree still stay on to ensure I continue to have a good experience!
April 24, 2021
Google Public Storage Terrell Miller
Great service everything was quick and easy
April 22, 2021
Google Public Storage Soumyadeep Dey
Awesome service!!
April 21, 2021
Google Public Storage David M
Great communication from the staff. Easy rental process.
March 27, 2021
Google Public Storage Michael Dempsey
Delilah was great
March 25, 2021
Google Public Storage Danny Arcentales
Shannon was very professional, answered and met all my storage needs. 👍🏼
March 19, 2021
Google Public Storage Estuardo Barillas
Everything was super easy! Ileana was super helpful and answered all of my questions. I’d definitely recommend. A positive experience!
February 27, 2021
Google Public Storage Elaine Murry (Laino)
February 11, 2021
Google Public Storage Darryl Graham
Amazing service the young lady assisted me with my first time using public storage
December 28, 2020
Google Public Storage Raquel Vasquez
December 10, 2020
Google Public Storage Kadi Kamara
Marissa moved me in recently and the process was smooth and easy she helped me get extra protection to help me protect my items she was nice and calm and not pushy with anything! Thank you and keep up the great work!
November 21, 2020
Google Public Storage Katlyn Herrera
Liz at the front desk is absolutely wonderful! They helped show us a great unit that fits our exact needs and we’re able to set us up with insurance and everything! Definitely recommend!
October 26, 2020
Google Public Storage Jeff Roberts
Needed some last minute moving supplies. Came in and Liz helped me, she was knowledgeable about what I would need. Great customer service
October 21, 2020
Google Public Storage Shannon Burke
Great service from Liz
October 8, 2020
Google Public Storage Julie Lueking
Liz at this location was amazing. I had a situation where I was moving out of the rental 2 days after the next payment was to be made for the month. She was able to extend my storage unit by those days and not charge me for the month that I was not going to use. She helped me save money and I highly recommend this business to anyone who may need their services. Thank you Liz,
October 2, 2020
Google Public Storage Shana Hungerford
My husband and I had a great experience, and Krissia was very helpful and answered all of our questions as first time storage users!
September 26, 2020
Google Public Storage shannara latshaw
September 2, 2020
Google Public Storage Phil Roberts
This place is a complete rip off. Fees constantly increase. You are paying for climate control yet the range of temperature in summer and winter is a joke, just for them to save money. The temps apparently controlled by property manager who doesn’t respond or care. Ask by phone w/corporate for dropping of monthly rates for 6months. Screw them
August 31, 2020
Public Storage Lajeune Dyson
Do u storage cars
August 20, 2020
Google Public Storage Priscilla A
Amazing customer service!! I will recommend
August 19, 2020
Google Public Storage Renee Connors
Great service from Liz when I came in over the weekend!
August 19, 2020
Google Public Storage Cameron Wells
Bought some boxes from Liz yesterday and she was wonderful and positive!
August 12, 2020
Google Public Storage Debbie Bluestein
I reserved a unit 2 weeks prior to my move, when I got to the location to sign my contract (I would have done it online but their contract requires you to purchase a lock from them,) the employee informed me though they had my reservation, they had NO UNIT for me less than 24 hours prior to my move! All he could offer me was to go to another location not near where I needed it to be! DO NOT RENT FROM THESE PEOPLE!!
July 31, 2020
Google Public Storage Gary Porter
I had a great experience and great customer service from melody. She answered all of my questions.
July 31, 2020
Google Public Storage Elizabeth Gordon
July 20, 2020
Google Public Storage Joseph Gillis
July 13, 2020
Google Public Storage Doria Mounombi
Melody was very nice and welcoming , helpful and very patient with me. Thanks!!!!!
July 13, 2020
Google Public Storage Tiffany Wilson
July 7, 2020
Google Public Storage Catherine (Lover of God's truth.)
July 1, 2020
Google Public Storage martin mboua
June 27, 2020
Google Public Storage Lelia Cruz
As we were emptying our space I noticed we had some water damage A few of our boxes were damaged and I asked the young lady in the office and she gave us our boxes back so we could finish moving our items!!! This made the day A little better :) none of the items in the boxes were damaged! Thank goodness
June 22, 2020
Google Public Storage Ken C
Great experience here at this property. The lady was very personable.
May 31, 2020
Google Public Storage María
March 16, 2020
Google Public Storage Michael Palomo
February 21, 2020
Google Public Storage Don Bowers
Awesome experience I was dreading going through the process of getting a storage space. I have to say - Marissa (on duty person) made it an easy task. She worked to identify the correct amount of space I needed and just made everything so easy. Prices are competitive or less than their nearby competition. .I highly recommend Marissa and her colleagues at Public Syorage!
February 17, 2020
Google Public Storage Lauren Cawley
Came to store my things here kind of last minute, and was helped by Lydia, who was was so kind and helpful, solved any issues I had and was very thorough in explaining everything to me. Even under stress she remained very kind and helpful.
February 16, 2020
Google Public Storage Alexis Duarte villeda
Lydia she is so nice person and very friendly
January 30, 2020
Google Public Storage Bryan Fong
Kisha was very helpful and went the extra mile in helping me secure my storage unit. Great place
January 18, 2020
Google Public Storage ali vann
Cool place to store your items easy and convenient. Just needs longer operation hours
January 17, 2020
Google Public Storage Moris Blanco
December 18, 2019
Google Public Storage Carrie Windsor
November 26, 2019
Google Public Storage Gnandi Kpandja
Clean space and the manager Marissa was so nice. Easy access. I advice my friends to have unit in the same address like me.
November 14, 2019
Google Public Storage Lisette Morrison
Chris was very helpful and even stayed past business hours to help me out. Thank you!
November 8, 2019
Google Public Storage David Davis
October 31, 2019
Google Public Storage Carolyn Croons
October 15, 2019
Google Public Storage Chinwe Nwogbo
Place is good and well lighted. Friendly staff especially Marissa, made setup and everything hassle free
October 11, 2019
Google Public Storage Mark Hollister
October 7, 2019
Google Public Storage Henry Smith
October 4, 2019
Google Public Storage Melchor Delosreyes
September 7, 2019
Google Public Storage Valerie Bande
Love this public storage location and property. Always clean and the property manager Marissa was super helpful. They go above and beyond to assist their customers. Love the fall sales going on as well.
August 30, 2019
Google Public Storage Shannon S
Kash was very helpful- great price, easy sign up!
August 30, 2019
Google Public Storage Taylor Ferry
Great, quick service. Kash stayed until we could arrive and helped us through the process. Highly recommend!
August 24, 2019
Google Public Storage Melissa Panzarella
Their facility storage is easy to access and use. The only reason for 1 star taken off is there should be 15 min after canceling your storage unit for you to get out of the lot. Other than that this was a great experience
August 19, 2019
Google Public Storage stephen sheffey
August 9, 2019
Google Public Storage Sonya Blackman
Diane was very good and very helpful. 2 thumbs up for Diane. Keep up the good work
August 2, 2019
Google Public Storage Seyed Mowlana
Great service and wonderful customer experience. Friendly staff!
July 30, 2019
Google Public Storage Ian Akpah
Nice place for boxes and packing suppy
July 27, 2019
Google Public Storage Andrew Jacobs
Very nice great service
July 26, 2019
Google Public Storage Horacia Opong-Owusu
staff was very fast and efficient with leasing process...pleased.
July 19, 2019
Google Public Storage Anton Kolyabin
Place was convenient and worker was helpful breaking down all the information and finding a unit right for me!
July 9, 2019
Google Public Storage Lilly Sampaio
Excellent customer service! Great job John!
July 9, 2019
Google Public Storage washington ten
July 7, 2019
Google Public Storage Mandy Moore
Great service! Tabitha was very helpful
June 27, 2019
Google Public Storage Erica Jaee
I had a great experience Maria she very friendly and had great service
June 27, 2019
Google Public Storage ronald holmes
Maria and C Kashee a great workers they helped me find the perfect space they went above an beyond to help me and I thank them
June 26, 2019
Google Public Storage April Sims
Maria is great as always! Fair pricing with a great smile with it
June 10, 2019
Google Public Storage Phanny Touch
Chris was absolutely helpful. He answer pretty much all my questions. Super helpful!
June 9, 2019
Google Public Storage jeffmack26
June 1, 2019
Google Public Storage Kumba Brewah
May 23, 2019
Google Public Storage Tarzan Jae
Thanks Bridgette for all ur help
May 22, 2019
Google Public Storage Mamie Dukulay
Great work keep it up Bridgette
May 22, 2019
Google Public Storage Hussein Awala
I used this storage facility for about 8 month. I had no issues at all. The facilities are clean and secure. I had no hesitation in storing some valuable items there.
May 16, 2019
Google Public Storage Sandy V
Bridgette was wonderful and really helped me figure out what would be the best deal for me. I have used the Middlebrook Rd location several times over the years and have always had a positive experience. Thank you!
May 14, 2019
Google Public Storage Rick Amezaga
Bridgette is the best. That’s why I’m giving 5 stars. Good customer service and great personality
May 14, 2019
Google Public Storage Haycer Moran
Thanks to Bridgette for staying an extra 5 min she was a life saver
May 13, 2019
Google Public Storage Maggie Nyamweya
You want to see efficiency and competence at it's best? Visit public storage on middlebrook road. At the front desk, meet Bridgette. She is the lady you need at any front desk office. Keep it up Bridgette. PS are lucky to have you!!!
May 11, 2019
Google Public Storage Jason Waters
Bridgette’s customer service was great. Kept me laughing. Enjoyed my experience with public storage
May 2, 2019
Google Public Storage Tammie Brooks
April 29, 2019
Google Public Storage O G
Bridgette customer service was outstanding great employee
April 23, 2019
Google Public Storage Drew Hudson
I went by the Middlebrook Rd location earlier in the month to buy packing supplies and Liz was great! She hooked me up with everything I needed to protect my belongings from the rough process of moving. I usually don't do reviews but 5 star service like that needs to be recognized! Thanks Liz you're the best!
April 18, 2019
Google Public Storage Komi Amefia
The best storage place in Germantown, MD. Brigite was very nice and professional. I will recommend this public storage for sure.
April 18, 2019
Google Public Storage Larry Finley
Bridgette was helpful and courteous and gave me all that I needed to get the rental and answered all my guestions. She even will get the ceiling repaired in the unit.
April 16, 2019
Google Public Storage Kelly Shaprio
April 9, 2019
Google Public Storage Bethany Daley
Liz is really nice. Made me smile after a bad start to my morning. I hope PS knows they're lucky to have her!
March 30, 2019
Google Public Storage Albert Sasu
Bliss and Elizabeth were very professional and courteous.
March 19, 2019
Google Public Storage Arny Archibald
March 13, 2019
Google Public Storage Jessica Varie
Needed some information on pricing, unit size, etc. and I always prefer talking to someone over going online. Dealt with a young woman named Liz who was both knowledgeable and friendly. Thanks for the help Liz!
March 12, 2019
Google Public Storage My Unpredictable Podcast
Friendly manager. Clean facility. Great place.
March 8, 2019
Google Public Storage Xiomara De leon
Aaron was kind and he explained everything very good.
March 7, 2019
Google Public Storage Tori Budd
Bliss was very helpful and understanding.
February 28, 2019
Google Public Storage Behair N Beauty by Sue
Good customer service, more than 5 stars 🌟 Liz was very helpful and made my move put go super smooth. I will use public storage again.
February 25, 2019
Google Public Storage Tanya Nelson
Had a horrible customer service experience at the U-haul down the road. I asked a question about packing/moving supplies and they were SO rude. Left there and came here and I wish I could give Liz more than 5 stars. She was incredibly helpful!! Incredibly Friendly service over here at the Germantown Public Storage!!
February 21, 2019
Google Public Storage Greg Henle
February 18, 2019
Google Public Storage Jessica Swearinger
Liz was great! Friendly and very knowledgeable. It was a quick in and out process and she explained everything well! Extremely pleased.
February 18, 2019
Google Public Storage monique swearinger
Great customer service. Very helpful and friendly.
February 9, 2019
Google Public Storage Kershon Stephens
Awesome Service !! Reasonable & understanding. Super easy! Flexible & Simple 👍
February 9, 2019
Google Public Storage Kerwin Stephens
Great service from Liz. Liz was overly accommodating and helpful in getting us what we needed and directing us to the proper size unit. Christina the DM was wonderful and assisted on her day off.
February 7, 2019
Google Public Storage lemny clark
Friendly staff, good location, A light in every space.
January 31, 2019
Google Public Storage Patrick jones
Pleasant experience
January 30, 2019
Google Public Storage Adama Kamara
Friendly staff at public storage
January 27, 2019
Google Public Storage Deandra Shepard
Liz was very knowledgeable about everything I needed to know about packing up my home! Highly recommend her! 10 star service with an 11 star attitude!!!
January 24, 2019
Google Public Storage Donavon Wright
Liz was great.
January 14, 2019
Google Public Storage Jeremy Fitzgerald
Went into this location to pay my bill in another state. Liz in the office is extremely friendly and helpful. Carried a conversation with me and even recommended a few good places for lunch/dinner for my family and I. 5 Star service at its finest!!!
January 3, 2019
Google Public Storage Rosalbo Gonzalez
Buen estore
December 27, 2018
Google Public Storage Paul Willier Sr. (PWill1988)
Quick and easy and fantastic service!!!
December 14, 2018
Google Public Storage C Johnson
Great location! Good employees! Keep it up!
December 14, 2018
Google Public Storage Ms. Sudler (ButtaKream)
Staff (site manager) is very friendly, accommodating and knowledgeable. I would recommend this location.
December 7, 2018
Google Public Storage Nichelle Hickman, SME
Bad location, rates increase by themselves, miss quotes. Friendly staff!
December 6, 2018
Google Public Storage James Jones
Nice place to store property. Great customer service!
November 30, 2018
Google Public Storage Hollie Hoover
I was very pleased with the customer experience they provided. The unit was clean and always accessible. The staff was professional and friendly always. I reccommend this facility.
November 14, 2018
Google Public Storage Matthew Peig
Good place to store your stuff when you need it. Convenient for most people and staff is very friendly.
November 14, 2018
Google Public Storage Larry Lawrence
Convenient location, and a clean safe facility. Unit was lit and clean and dry. Safe, clean, and friendly staff.
November 1, 2018
Google Public Storage Daniel Castiblanco
This was the first time I needed a storage and public storage experience was more than awesome. Thank you plublicaotorage
October 20, 2018
Google Public Storage The Zone
October 11, 2018
Google Public Storage dotun akinsade
October 10, 2018
Public Storage Luckenson Supplice
How to make on line payment
October 7, 2018
Google Public Storage Stephanie Memon
Fantastic customer service from Jenny! She is a rockstar! Building is not well lit , seems like there may be a few spiders but the customer service makes up for it!!! Thank you again for all your help Jenny, you made it a pleasurable experience (:
October 4, 2018
Google Public Storage James Asare Obeng
September 19, 2018
Google Public Storage Elvis Baltazar
Great to store my stuff love the location excellent profesional personnel
September 18, 2018
Google Public Storage Lamar Dailey
This past Sunday the employee was very helpful with answering questions I had and she was very polite as well. Good overall experience.
September 6, 2018
Google Public Storage Jemayne Nowlin
Great service from John- safe and clean place
September 5, 2018
Google Public Storage Charles Coleman
This has had some gate problems. Your staff get 5 STARS
September 1, 2018
Google Public Storage Marisol Mena
Jasmine has very great customer service. I came last min and she still helped me.. very thankful
August 31, 2018
Google Public Storage John James
Rented a unit and dealt with a young man by the name of John. He was absolutely the best.. fast and accurate.. extremely professional. I appreciate good customer service. Thank you John. You sir deserve a raise.
August 16, 2018
Google Public Storage Antonio Cartier
Very convinent place to pay your storage bill and john was very helpful. Easy to find location
August 16, 2018
Google Public Storage Cindy Dobson
Jasmine is wonderful. She's been the best part of our experience. She is detail-oriented, incredibly pleasant, explains things clearly, and made the sign up process seamless.
August 15, 2018
Google Public Storage Ashley Delcid
August 14, 2018
Google Public Storage José Valladares
Jasmine Is Perfect. Very friendly .. Nice smile great customer service
August 6, 2018
Google Public Storage Brandon Wilder
Great customer service Jasmine was very helpful
August 6, 2018
Google Public Storage Simon Achiri
Jasmine was wonderful she took her time. Very customer friendly Thank you public storage
July 31, 2018
Google Public Storage Robyn Baker
Jasmine is a wonderful employee she really made my process fast, knowledgeable (proper storage care) & details. In 10mins I seen the storage space & signed my papers. I truly appreciate her help as this was a stressful day having to move out of my place last minute needing fast storage she surely assisted me!
July 26, 2018
Google Public Storage Missie She
Went shopping for a storage space, and unlike the lady at easy storage next door john was supper helpful. He was warm, took timee to explain terms and fres to me. Highly recommended!
July 17, 2018
Google Public Storage Leonardo Thais
Nice place to store your property, safe neighborhood, friendly helpful people john was very professional guy new what he was doing very helpful!!!!!!
July 9, 2018
Google Public Storage Gerald Wade jr
My visit at public storage was so great, I was so hot and I even got sum cold water(lol). It was great and jasmine was amazing
July 6, 2018
Google Public Storage OLA ODUNXI
July 4, 2018
Google Public Storage John
July 2, 2018
Google Public Storage Moshe Landman
Public storage is a good facility and safe. However, after 4 months, they raised my monthly fee by over 24%. This is fraud and theft. Public storage should be taken to court over this issue. They say it is in the fine legal print, but it is wrong. We must stop this tricky practice. Public storage knows people are stuck with all their stuff in the facility. And they take advantage. We must raise this at the Consumer Protection Agency and fine them millions.
June 16, 2018
Google Public Storage CRS Painting Co.
I cannot say enough of how wonderful and amazing Jasmine was. She was extremely professional courteous and sweet. Gerardo,
June 14, 2018
Google Public Storage John Ward
Nice place to store , I would highly recommend
June 14, 2018
Google Public Storage Felipe Selvas
Nice places to store your proprrty. I Can recommend this location.
June 12, 2018
Google Public Storage Evans Gyawu
I was very satisfied with jasmine and she was so direct and she explain everything in to details with me. I be happy to tell people to come to her store for storage. Thank you for nice employee like jasmine
May 27, 2018
Google Public Storage Chris Hodgson
Diana was very helpful and friendly completing a reservation I created online. The unit seems clean and well maintained though perhaps a tad older. I'm happy with this even though the are other seemingly "state of the art" options nearby. Great service from a conveniently located facility for our storage needs!
May 25, 2018
Google Public Storage Teresa E.
John at this location of Public Storage was terrific. In these days of distracted customer service, John gave me his full attention. He greeted me warmly, asked questions about my move to make sure I was looking at the right sized storage unit, gave me a tour of the property and my storage space. He explained how the lock works on the door and the access codes to get on and off of the property. He made suggestions for the best way to store my belongings so I could access them easily while my house is being built. John made helpful suggestions as to the type f moving supplies I might need. I left feeling confident that my belongings would be in good hands.
May 22, 2018
Google Public Storage William Lucas
John was a great help getting my unit rented!
May 22, 2018
Google Public Storage Nicole Lindsey
Beware of this place I took me a while to write this review but it needed to be said.My mother had a storage unit here and she passed away I was the estate account holder and long story short I needed to find out by law what was in the unit because all items belong to the estate by law.Apparently the payment had been behind a couple of days for the obvious reason.So they went ahead and put their own lock on there I asked them to remove it so that I could check the unit out with my papers and her death certificate.I was told to get in touch with the manager who would approve this I and another employee tried to get in touch with him multiple times on different occasions and he goes up to the office one morning and tells the employees he won’t help remove the lock.And let’s take into account I just lost my mother and then a week later I gave birth and then was appointed to be the estate at just 22 years old.I explained all of this and the guy was still cruel towards me.So basically I had to pay to go in the storage unit and it was things we didn’t even need.On top of that there were rat droppings in there!!!! It probably was from the manager himself.And after it all the very next month an idiot lady calls me and ask for a payment.The damn audacity of these animals.Just go to ezstorage I had them before and they are VERY understanding and VERY clean!!!!!
May 21, 2018
Google Public Storage Dmitri Silaev
This one is great to store your belongings. Located in a quite place but still convenient to reach. While it may seem not so neat and clean as competitors, it does offer some perks such as electricity and loyal stay-in policies. I was wanting to occasionally use my unit as a small workshop. Other companies just want you to move in and get out. Until you move out and get out as well. I've been literally told so by other company's rep. Therefore it was a tipping point for me, and I went with Public Storage. On-site managers are always friendly and helpful. Kudos to Diana who took trouble to roam about all 11 (!) units as per my criteria of which I chose only one. It was helpful indeed when she explained me all ins and outs of the leasing process and their policies. Also I'd liked their signup process. Very concise and streamlined. I'm going to stay with them for at least few months, so let's see what happens next ))
May 11, 2018
Google Public Storage Joyslin Palacios
Awesome service Diana especially was really informative and gave me all the information I needed, she was also very polite . Definitely great great customer service
May 11, 2018
Google Public Storage Laura M
Great service, had a lot of questions and Diana was very helpful and knowledgeable.
May 11, 2018
Google Public Storage Denise Valdez
The property manager diana is very informative and gave great service. Would recommend seeing her for rentals!
April 26, 2018
Google Public Storage Alex Rogers
They were really good at showing us how to save space in our storage and it saved us money.
March 10, 2018
Google Public Storage Marco Castro
Scott was very friendly and helpful. I bought some excellent, top notch merchandise to protect my things.
March 9, 2018
Google Public Storage C M
Tall dude named Scott was very helpful and knowledgeable. Showed me some great spaces within my price range. Next time I'm back, I'll ask around for his help.
March 5, 2018
Google Public Storage Phyllis Rushbrook
Francis was fantastic to work with. Made it easy for us to figure out what unit would work best for our needs and great supply of products to help with move in.
February 27, 2018
Google Public Storage Travis Young
February 15, 2018
Google Public Storage Shandra Ward
I've dealt with this company before and had a good experience. Came back again and I received even better customer service than before. Thanks to Ms. Ballou (hope I spelled her last name correctly). I will be recommending this storage company to others.
February 15, 2018
Google Public Storage Ti Wa
The customer service rep (Loreal B.) was very helpful. She was able to answer all of my questions regarding the rental process and procedures. Thank you for your help.
February 13, 2018
Google Public Storage Obi Asemota
I don't remember the lady's name that helped me when I first came in, but she was incredible and I loved her spirit and willingness to bear with me as I kept asking and comparing prices in her presence. Came by the following day needing a biger space and was helped by Frances. He was helpful and wasted no time. He helped in putting a rope on my lager unit, assisted in helping me open the space after I tried and in vein couldn't open it. Very helpful and friendly. I had no issues thus far.
January 14, 2018
Google Public Storage zachary Dixon
Great experience working with employer Loreal B who was working that day. Her so called DM that she called for a minor issue wasn't very helpful or good. You should make the DMs work at the different sites so they'll understand what these people go through every day while on this job. I think they'll appreciate these people much more!
January 14, 2018
Google Public Storage Jamelia G.
Francis on location 08079 in Middlebrook, Germantown, MD is so kind and helpful. Very efficient and respectful. ( For Emelia Wyse.)
January 12, 2018
Google Public Storage Serena Agusto-Cox
Signing up was easy but nothing else was. We were helped by Francis but his computer knowledge was minimal as they installed a new system. When asking for new lightbulbs or for access to our unit, which had its door painted over by staff, he took a few days to help out. Even when he had a lightbulb on hand, he handed it to us with a huff and told us to put it in and he never replaced the pull string to the overhead light. The facility also had issues with its entrance gate, which meant we could not access our unit after office hours. Instead of extending office hours to accommodate customers, we were told we could not enter our unit. The point of having this unit was the access since our work hours do not let us be on had 9-5 pm. Check out also was not smooth since we told the people at the place the day Francis was out that we had emptied our unit and were done. They never entered it into the system and we had to call Francis back to make sure the account was closed. This place needs help with training, security, and customer service. I would never recommend them to anyone.
January 11, 2018
Google Public Storage Pernel Brewster
January 4, 2018
Google Public Storage Eric Shires
Horrible.... gate codes never worked, so I had to get a new one each time.... not that it mattered because the gate was easy to pop open. There was 2 gates but the exit gate didn't work for over a year... I'm guessing the manager changed near the end of my time, and that guy was one of the worst people I've dealt with in a customer service situation. But hey, at least there was mouse feces ALL OVER the place when I was getting my stuff out, and the manager is trying to charge me an extra month after I left... would never recommend this place.
December 30, 2017
Google Public Storage Linda Boccabella
Loreal B. was great. She was knowledgeable, patient and a great multitasker. She should not be left on that property by herself. I think there should be at least 2 people on the property.
December 1, 2017
Google Public Storage leroy morgan
Really great staff! Willing to help you with anything you need and explains everything to you every step of the way! With really bomb prices!
December 1, 2017
Google Public Storage Chris “The Hater” LarussoFrom301
Great service ad very accommodating.
November 27, 2017
Google Public Storage Bethany Joyce
No one answers the phone at this location EVER!!! I drive by only to find out they are closed for lunch and unable to talk to the property manager. Now we are all waiting for a call back to find out if our storage units have been broken into since we currently do not have access to the property. I found out on social media that the property is under investigation and NO ONE from Public Storage has reached out to their customers to let them know if they have been affected.
November 23, 2017
Google Public Storage Kenni Graham
November 14, 2017
Google Public Storage Yasmin Javaid
i got very good servicefrom Mr.Francis/Friendly Nice dealing!
November 9, 2017
Google Public Storage Sally Okello
October 17, 2017
Google Public Storage tiffany johnson
September 15, 2017
Google Public Storage destiny scott
Very much worked with me and allowed me to find the best option for me. Recommend to anyone. Thank you.
September 8, 2017
Google Public Storage Travis Tanner/TTanner720
I had a very horrible experience with this particular location (08079). We had reserved a unit over the phone on 8/5/17 for 8/20, at which time we were instructed to come to the office on or before 8/20/17 to select our unit because multiple units were available. I was also told that if multiple units weren't available to select from at that time they would reserve one for us. However when we had arrived on 8/19 to select and pay for our unit we were told that they're were none available for the size that we had reserved. We asked what we had reserved and the manager told us that we had spoke to someone through the 1800 number and they don't manage that locations units. He gave us the option to select from another unit that was $20 more a month. To make matters worse they refused to honor the promotion that was offered to us online even though we provided him with the confirmation email from their company. They were very unwilling to work with us and we were told to "accept what he was now offering or go somewhere else". I will never use public storage again.
August 13, 2017
Google Public Storage Kimberly She,Her,Hers
August 9, 2017
Google Public Storage Kevin Barnes
I had a great customer service experience. Mr. Francis assisted us with renting a unit for our store's needs. I would recommend to others.
August 8, 2017
Google Public Storage Virginia Martínez
Francis is always nice and answers my question when needed.
August 8, 2017
Google Public Storage Cassi Zeledon
I had a great experience at the Germantown location. Francis was a huge help and extremely friendly. I would recommend this location to friends and family.
July 30, 2017
Google Public Storage erick estrada
Francis was helpful and polite I will keep using public storage
July 28, 2017
Google Public Storage Richard
Wonderful, wonderful experience! The staff (Ms. Shayla) was excellent and very knowledgeable. She was very helpful and patient considering I had a million questions that I needed answered. Thanks to Shayla for making my experience with a public storage worry and stress free.
July 3, 2017
Google Public Storage rosa guerrero
July 2, 2017
Google Public Storage Gerardo
Francis made it a pleasant experience.
June 20, 2017
Google Public Storage ashley hamilton
Haven't found a rat or been broken into yet so I think I will stay
June 11, 2017
Google Public Storage Patrick Ofosu
Manager Francis was very nice to when I first went there looking for storage place to rent and he explained all the rules to me,for that reason I will always rent there
June 4, 2017
Google Public Storage Robert L
May 21, 2017
Google Public Storage Ivan Canales
My guy Francis is the best guy ever! Such great help and super friendly! Definitely the best public storage I've ever been to.
April 25, 2017
Google Public Storage Jalisa Hall
Shayla was simply amazing , she was able to help with my storage and I truly appreciate her and everything she helped me with .
April 25, 2017
Google Public Storage keishamarie223
Shayla customer service was great and I had a really good experience. She was very helpful and explained the process well.
April 20, 2017
Google Public Storage Keith Cooper
I had a great experience with customer service and I everything was explained correctly and a very quick process.
March 16, 2017
Google Public Storage Pearl Gross
Came in and inquired and end up buying a quick pak to start packing very helpful with your packing needs thanks Melissa
March 8, 2017
Google Public Storage James Madison
Melissa is simply the best. Melissa is very pleasant and easy to work with.
February 16, 2017
Google Public Storage Alvia Johnson
Went there to buy couple boxes and said what I was packing and ending up buying a quick pack great customer services
February 11, 2017
Google Public Storage Warren Scriven
Excellent service!
January 31, 2017
Google Public Storage Rubah Bey
Great service
January 25, 2017
Google Public Storage Louis Mbouh
Nice location. Very good customer service. Try that location. You won't be disappointed.
January 4, 2017
Google Public Storage Matthew Hardgrove
I had an excellent experience, very helpful and willing to work with the customer. Made the set up and cancellation easy. Explained everything well, and good pricing.
December 21, 2016
Google Public Storage maeskii
Melissa has great customer service help me get all my storage needs thanks melissa
December 17, 2016
Google Public Storage Frederica
December 15, 2016
Google Public Storage Store2016 Elitemetrocorp
Melissa is one of the helpful people at this property keep up the great work!
December 3, 2016
Google Public Storage Danielle Grant
Came to vacate and Melissa offered me option and transferred me great CS
November 18, 2016
Google Public Storage graffiti boy world
Melissa was very helpful and courteous will recommend facility
November 11, 2016
Google Public Storage Sheila Montoya
Excellent service and will wirk with you no matter the circumstances!
October 16, 2016
Google Public Storage Cyrus Anvari
Great and updated place. Melissa was very courteous and helpful
October 14, 2016
Google Public Storage Edward Williams
Great customer service from Melissa
October 14, 2016
Google Public Storage Rochell Evans
September 23, 2016
Google Public Storage Matt Benjamin
Stored for thirty days it was the best ever clean good service.
September 13, 2016
Google Public Storage TheAntiSocialOutcast
This location was great! Melissa gave me great service was pleased with her customer service even packed my items in the car! Thank you again .
August 16, 2016
Google Public Storage Shaunte Dorsey
Great people good customer service and price was good at public storage
July 14, 2016
Google Public Storage Greg Pappas
Melissa is very nice come see her for all your storage needs
July 13, 2016
Google Public Storage Lisa Brock
Excellent service the property mgrs on site was so nice and helpful made me feel like family Thank you
June 19, 2016
Google Public Storage Naning B. Sugeng
Melissa was very helpful and professional. Thank you!
June 12, 2016
Google Public Storage Melissa Wilson
At property helping family and was asked if everything OK just wanted to let you know it was great being assisted on property
June 11, 2016
Google Public Storage Darryl Dickson
Tanya was polite and very professional and helpful in your needs.
May 14, 2016
Google Public Storage Amir Sayyad
Melissa or Marissa I forgot sorry, you were very helpful!
May 11, 2016
Google Public Storage Abrial Johnson
Tanya was awesome in helping me find the right size storage, and getting us settled in right away! While i was filling out paperwork, she let the movers back to put everything into storage. Just a FYI.... I love that the property requires a code to get in and a code to get out. Makes me feel like my belongs are really secure besides just a lock.. Thank you again Tanya for helping this process go as smoothly as possible! =)
April 25, 2016
Google Public Storage Zach Hipps
Tanya was very helpful and friendly,! I would highly recommend this facility to anyone who needs extra storage.
April 25, 2016
Google Public Storage Quinda Barrett
I was assisting a friend who needed an immediate storage after a house fire. The property manger, Tanya, was very nice and made the process a lot easier than we expected. It was a stressful situation and with her help we were able to get things moving fast. Thank you!
April 25, 2016
Google Public Storage bardia kh
March 30, 2016
Google Public Storage Peta Black
I went into Public Storage this afternoon looking for general information regarding storage rates and options. Tanya was extremely helpful, informative and explained the entire process. Melissa also took the time to speak with me and review the items and rooms that I would be placing in storage to determine the most cost effective unit size. It also doesn't hurt that the 1st months rental charges are only $1.00. I would highly recommend this location and Tanya to anyone searching for storage options.
March 28, 2016
Google Public Storage Debra Rollins
The Property Manager "Tanya", was very professional and helpful. Best thing is she return my call within 1 hour not 4 days. Also, I would recommend my friends and family.
March 24, 2016
Google Public Storage Rian Stewart
Spoke with Melissa whom was very professional and answered all my questions quick and professionally . Will be using this storage in the future.
March 4, 2016
Google Public Storage russ g
Melissa was awesome just needed a couple boxes
February 10, 2016
Google Public Storage Raheel Rehman
I came in they didn't have size I needed and Malisa beautiful lady found me location that did great customer service .
February 7, 2016
Google Public Storage Mikey Peelmore
Melissa was of waaaay more help than i expected! Top notch, smooth service.
January 14, 2016
Google Public Storage ALLEN HARGROVE
Nice convenient location in Germantown.
December 12, 2015
Google Public Storage Kevin White
The property manager was awesome! She helped me and made it easy to rent a storage space.
December 3, 2015
Google Public Storage Susan Delgado
Quick, easy and very helpful management! Definitely recommend it! Thank you Tanya!
November 15, 2015
Google Public Storage Osiris Maldonado (Os)
The pricing is great, and the service is very good with a fast no hassle setup.
October 31, 2015
Google Public Storage Ashley Potter
October 31, 2015
Google Public Storage Life with Junior and Kendall Ortiz Ortiz
Great customer service you will not be disappointed!!!
October 30, 2015
Google Public Storage Dave Starr
I can not say how happy I was, Tanya did an excellent job of helping me and showing me around while assisting me with the ins and outs of using the storage unit. She is an asset to the company and I will gladly recommend her and this storage facility to anyone needing extra space. Thanks again Tanya
October 29, 2015
Google Public Storage Brenda Ansah
Nice employees!
October 23, 2015
Google Public Storage Michel Akpabie
Tanya was great and very helpful for us getting a nice storage unit
September 23, 2015
Google Public Storage tony snow
The service at this location was the best I have ever experienced. Thank you Melissa for the great service. God bless
September 19, 2015
Google Public Storage Kwame Bonsra
September 11, 2015
Google Public Storage abdul kamara
Whenever I go to make a payment, the manager is very helpful & courteous
September 11, 2015
Google Public Storage Frederick Biney
Tanya was great. As soon as I walked in she immediately welcomed me with a smile. She took me to the unit I reserved and also to another I wanted to see for comparison. She's extremely friendly and walked me through all my paperwork. I'm glad she was there as she made this experience worthwhile.
August 28, 2015
Google Public Storage Benjamin Gordon jr
Tanya was great!!
August 9, 2015
Google Public Storage toni clifford
Customer service was great and courteous
August 2, 2015
Google Public Storage Pat Elliott
Fantastic service from Tanya!!
July 24, 2015
Google Public Storage Christine Shin
Super kind and helpful!
July 22, 2015
Google Public Storage Stetson Randolph
Excellent service!!! Melissa and Tanya were very welcoming and helpful. I highly recommend this location for all of your storage needs.
July 14, 2015
Google Public Storage Cordell Riggs
Very well nice woman named melissa .... with great manners and respect definitely a great employee. ..wonderful experience
July 12, 2015
Google Public Storage Hamilton Jones
The manager at this location was very helpful and knowledgeable when it came to finding the correct storage for my needs.. Tanya addressed all of my questions and concerns. Couldn't ask for better service!
June 26, 2015
Google Public Storage Heriberto Muñoz
The best service!
June 20, 2015
Google Public Storage Chef KB
Staff was extremely friendly and helpful. My moving experience was awesome. Matress bags come in handy.
June 14, 2015
Google Public Storage Admasu Melake-Berhan
I had a great experience and excellent service.
May 19, 2015
Google Public Storage Samson.d Okanlawon
Came in to inquire and this location didnt have the special and Melissa helped me find a location that did great customer service person also she is very nice and nicer than monte
May 18, 2015
Google Public Storage Kyle Vo
Tanya is great!
May 15, 2015
Google Public Storage Natassia Bennett
Great Customer Service!!
May 5, 2015
Google Public Storage Phillip Harvin
Convenient location for my my move.....easy in easy out
May 1, 2015
Google Public Storage Akin Ilori
Move in was great, pretty easy
April 20, 2015
Google Public Storage Ron Grant
I'm a contractor and I store in different locations from time to time to have materials and tools more accessible to my crew for each project. Great place to store your goods. Tanya was very knowledgeable in helping me with my packing and storage needs.
April 16, 2015
Google Public Storage Booker Terry
Tanya was great so if you're looking for a great place and friendly atmosphere come here
April 12, 2015
Google Public Storage Felicia Jackson
Good experience attendant very helpful and polite I would reccomend it to family and friends quick and courtesy service thumbs up
April 7, 2015
Google Public Storage Clinton Clarke
The property manager is wonderful! Made everything simple and easy going when getting a storage unit!
March 28, 2015
Google Public Storage Charles Braxton
My experience was great and hospitality was excellent
March 27, 2015
Google Public Storage shawn plummer
Tanya was a ever nice made it very easy for me to understand the check in keep up the good work tanya
March 15, 2015
Google Public Storage Daniel Combes
March 6, 2015
Google Public Storage Willfred Koomson
Very good service,especial ,,Santa she is best ever
March 4, 2015
Google Public Storage Denise Mullins
Tonya was great and personable. Always handy to help solve a problem and with a smile every time we stop in to pay. I would recommend this site to anyone who is looking for on hand management.
March 2, 2015
Google Public Storage Charles Coleman
My experience moving in was very pleasant and I would definitely recommend!
March 2, 2015
Google Public Storage Lucky Loudji
Tanya was helpful during my move-in. Great attitude! She made great suggestions!
February 27, 2015
Google Public Storage Patricia Isaacs
My experience here was great. Tanya accommodated my needs to the best of her ability. She is very pleasant. I would definitely recommend this public storage and Tanya.
February 9, 2015
Google Public Storage Tiffany Lynn
I came in to purchase merchandise from Tanya, her charm, service and product knowledge was excellent!
February 7, 2015
Google Public Storage Whitney Flemister
I really was pleased with my service. Tanya was very helpful getting my lock replace. Great service!
January 13, 2015
Google Public Storage Bobby Johnson
had a great experience renting her the young lady was very helpful I think her name was Tanya or kade but would recommend my friends n family
January 10, 2015
Google Public Storage Pam Jones
The customer service at this location is the best, bar none. The manager, Tanya, is so pleasant and helpful. I had a lot of questions and she seemed genuinely happy to help.
January 9, 2015
Google Public Storage Tanya J.
Great quality boxes at this location. Thanks to the manager on duty (Tonya) for the great suggestions!
December 16, 2014
Google Public Storage JoAnn Smith
This is my first time ever having to store items but it was quick and smooth. Tanya, the property manager was great in assisting me with everything.
December 16, 2014
Google Public Storage Jamie Boone
I have had great experiences with this location and specifically Tanya the Manager on duty. She is thorough and very professional and will go the extra mile to help you with your unit in selecting the correct size and making sure you utilize your unit to it's maximum potential to save you time and money. A true professional and the reason I am staying with this location.
December 15, 2014
Google Public Storage Darren Gibbs
Had a very pleasant experience I think the young lady name was Tanya, she was very helpful...5 star service
December 1, 2014
Google Public Storage Keisha1 Stylist
great customer service and friendly attitude.
November 24, 2014
Google Public Storage Kadeem James
great customer service- first time storing! thanks Tanya
November 22, 2014
Google Public Storage jonatan galeano
Awesome service. Very friendly .
November 14, 2014
Google Public Storage Michael Moxley
great customer service!
November 13, 2014
Public Storage Evelyn Mesones
October 25, 2014
Google Public Storage Danny Arcentales
My experience at this facility was excellent! Recommend this place to anyone in need of a storage space.
October 19, 2014
Google Public Storage Mario Moreno
Manager was very nice and very helpful. ...
September 5, 2014
Google Public Storage Mr B
The staff was able to get me moved in quickly and has helped maintain our relationship with excellent communication, effectively resolving all issues that have come up. My best storage experience yet!
August 26, 2014
Google Public Storage Adriana Cervantes-Medina
Thank you Marlene for explaining the rates and thank you District Manager Katie Jacobs for your help!!!!!
August 26, 2014
Google Public Storage Andrea Cervmed
My first time using a storage facility and I can say is an amazing experience, from beginning where they greet you with excellent customer service. Also, the facilities give you an easy access. Thank you Katie, district manager for helping me in all my concerns.
July 23, 2014
Google Public Storage daniel geringer
Very clean, and easy access. Worked out great for us as temporary storage while we staged our house to sell.
July 5, 2014
Google Public Storage SKuo
Tanya is wonderful, very nice and accommodating! Lovely person, good price!
July 5, 2014
Google Public Storage Ramona CRIDDELL
My experience in checking - in as a new customer was excellent. Tanya was very professional and efficient. Highly recommend this property.
June 28, 2014
Google Public Storage Mahesh Mole
Property manager is helpful. They offer good service. I refer this.
June 28, 2014
Google Public Storage Hicks P
Always great service here & a clean facility!
June 25, 2014
Google Public Storage Gerald Gaylord Jr
Great customer service
May 29, 2014
Google Public Storage leighton meek
I have stored here for almost 4 years now and have always had a 10x10 size unit. A few months back (after seeing that I was struggling with payment), the property manager suggested I get a smaller unit to save money. Her suggestion is saving me close to $100 a month and I really appreciate. Thanks for caring! Tanya is the best
May 24, 2014
Google Public Storage Samuel Antwi
Tanya was very helpful with my move-in today!
May 23, 2014
Google Public Storage Alex Attia
Tanya was a great help. When you arrive there you really feel at home with all the friendly faces!
May 22, 2014
Google Public Storage James Jones
The customer service at this Public Storage was great. This was my first experience using a storage facility. Initially I had my reservations but the employees made my experience one worth sharing
May 22, 2014
Google Public Storage Mari Rodriguez
Always great service here; very attentive always. Thanks
May 22, 2014
Google Public Storage Kwaku Darkwah
I am always happy to get a call from Tanya reminding me of my payments. So helpful
May 15, 2014
Google Public Storage Julie Cespedes
Love it tanya was great help
May 15, 2014
Google Public Storage Donovan Lynn
Tanya provides great customer service every time! Give her a raise!!
May 14, 2014
Google Public Storage Patrena Washington
Tanya, the Customer Service Representative at this location represents the company well. I prefer to pay my bill in the office so when arrive she always greets me with a smile that is contagious. It is very refreshing when I encounter persons that are eager to help me with whatever I need and not make me feel as though I'm interrupting their work. Tanya is that refreshing person and I really appreciate her help!
May 14, 2014
Google Public Storage Tedsa Joan
I don't usually do review but Marlyn was such a good help. I stop by last week and I was in such rush but I needed details and information about a storage room and she made sure I got all the information and I couldn't explain how appreciated I was of such GREAT customer service. Other people had walked in and she was still capable to manage everything at once . SHE GREAT.
May 9, 2014
Google Public Storage Paul Huerta
Great service
May 7, 2014
Google Public Storage J. C. Brew
Kevin was outstanding with his customer service...
April 4, 2014
Google Public Storage HAMID ALI
I had no issues at all with this place the customer service was excellent and I would differently do business with them again
February 12, 2014
Google Public Storage thomas bennetts
Helpful and friendly. Easy to access.
January 17, 2014
Google Public Storage monty Brown
Tanya is excellent. Best customer service. I came from UStore storage & I prefer here. I'm in a wheelchair & it is very accessible. Thanks for great service.
October 9, 2013
Google Public Storage Inder Pahwa
We used this Public Storage for 5-6 months. Each time we needed help, Tanya was available to help and answer all our questions. The area was neat and clean. I'll definitely use it again. Keep up the good work.
September 23, 2013
Google Public Storage Tam
I never leave reviews, however, I've never been so impressed with a company's representation either. My fiance and I were moving down south and just had way too much stuff. We opted to store what we couldn't take on the first trip, here. We kept our belongings with Public Storage for a few months and I must say this was one of, scratch that, THE best experience I've had during a moving process. The customer service rep, Tanya, was very helpful, patient, and above all continuously assisted in every way possible. Even though I asked 100+ questions she never seemed perturbed, she always responded with a smile and ended with a 'thank you.' If I could give this storage 10 stars I would, to add to the exceptional customer service, the actual office, storage units, and property are immaculately clean.
August 28, 2013
Google Public Storage H. Hall
I've been with Public Storage in Germantown Maryland for almost 4 years. Their courtesy and professionalism is unparallel to any other public storage I've ever used. Very clean units. To top it off, the Distict Manager himself provided the best customer service on my final day of storage and thanked me tremendously for the time I spent with them. Thanks for the 4 years! Keep up the good work!