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Public Storage Self-Storage Units at 807 South Frederick Ave, Gaithersburg, MD
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
-
5'x5'Online only price$ 72/mo
Small 5'x5'- Climate Controlled
- Upstairs/elevator
$ 72/mo $90Best Price Label
-
5'x10'Online only price$ 118/mo
Small 5'x10'- Climate Controlled
- Upstairs/elevator
$ 118/mo $147Best Price Label
-
7.5'x10'Online only price$ 140/mo
Medium 7.5'x10'- Climate Controlled
- Upstairs/elevator
$ 140/mo $175Best Price Label
-
7.5'x10'Online only price$ 171/mo
Medium 7.5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 171/mo $214Best Price Label
-
10'x10'Online only price$ 187/mo
Medium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 187/mo $234Best Price Label
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10'x10'Online only price$ 228/mo
Medium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 228/mo $285Best Price Label
-
10'x12.5'Online only price$ 253/mo
Medium 10'x12.5'- Climate Controlled
- Inside unit
- 1st Floor
$ 253/mo $317Best Price Label
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15'x10'Online only price$ 283/mo
Large 15'x10'- Climate Controlled
- Upstairs/elevator
$ 283/mo $353Best Price Label
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10'x20'Online only price$ 304/mo
Large 10'x20'- Climate Controlled
- Upstairs/elevator
$ 304/mo $380Best Price Label
-
10'x15'Online only price$ 344/mo
Large 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 344/mo $430Best Price Label
-
20'x10'Online only price$ 389/mo
Large 20'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 389/mo $486Best Price Label
-
10'x30'Online only price$ 585/mo
Large 10'x30'- Climate Controlled
- Inside unit
- 1st Floor
$ 585/mo $732Best Price Label
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Gaithersburg Storage Units off of Route 355 and I-370
Gaithersburg storage units are conveniently located off of Route 355, near I-370 for all your organizational needs. This location is also accessible via the Metro Red line, for those days when you don&apost feel like dealing with traffic.
Enjoy making memories at nearby Rock Creek Regional Park and Lake Needwood without sacrificing space at home with one of our 5x10 storage units. With space for seasonal clothing, sports equipment, fishing rods, camping gear, bikes, and picnic baskets, you can enjoy the great outdoors without the mess at home.
Every family knows that no matter how old your kids are, it can be a struggle to stay organized at home. Grab one of our versatile 10x10 storage units and clear out smaller items like old clothes and toys, instruments, patio furniture, and seasonal decorations. 10x10 storage units also have enough space for larger items like couches, dining sets, and dressers. Empty nesters and apartment dwellers will also love these self storage units to make the most of their space again.
Don&apost forget that back seat! Keep your car trunk clean and enjoy a more serene commute with a handy 5x5 storage unit to keep all the odds and ends that find their way into your car.
With this location&aposs proximity to Washington, DC, you can store your stuff and enjoy a tour of the Library of Congress, a play at the Folger Shakespeare Theater, or shopping in Georgetown all in the same day.
Book one of the indoor climate controlled storage units at this location with our eRental program and say hello to a more organized tomorrow.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 726)
Thank you Mike and case
Very good customer service 👌👌 Thank you to Michael for your patience and help…☺️☺️
I recently rented a storage unit at this location. The representative who greeted me at the counter was Rodney. He was very professional, upbeat and respectful in the manner he communicated the options, availability and services. The facility was spotless and well-maintained. Rodney helped facilitate a glitch with my on-line reservation without me even asking for assistance and I was able to complete the process on the spot. Move-in was smooth and when leaving the facility Rodney made it a point to see how everything went and to told me to feel free to contact the office if I had any questions going forward. What a customer service and experience should be…Thank you PS and Rodney.
I was very happy with Public Storage(807 S. Frederick Ave, Gaithersburg,MD) at first, until making changes to my storage unit, which I learned after my movers reviewed the old unit that it was too small and I needed a bigger unit. Michael explained that I would get a refund upon making changes for a bigger unit. However, I later got an email indicated I would not get refund my of $276 for the old unit. I reached out to the Customer Service Department and got a gentlemen who spent more time arguing with me verses trying to resolve this matter. The fact of the matter is that I was looking for a longterm storage solution, and this just isn't going to be feasible. It seems like they've got a really great scheme going on where they get you in for a lower price, and then jack up the prices by $100. BEWARE OF THIS COMPANY!!!!!!!!!!!!!!!!!!!!
Awesome facility. Super clean and climate controlled. Fast and courteous managers. Fair rental price and very convenient. Update: 4th time customer: This is THE best storage facility and I've rented at many. This place is always clean and in order. The managers are very responsive, always available, and keep an eye on EVERYTHING going on in the facility which is what I want with my possessions.
If someone jumps over the fence, can he enter the building and forced open a storage unit?
If someone jumps over the fence, can he/she enter the building and forcibly open a storage unit?
If someone jumps over the fence, can he enter the building and forced open a storage unit?
If someone jumps over the fence, can he enter the building and forced open a storage unit?
Very convenient for college micheal is great thank you
Good experience
Mike has a great customer service skill. We were very satisfied dealing with him
Michael was very nice and knowledgeable
Excellent service. Professional and polite. Thank you!
Great customer service…had tools to help us take apart items. Very helpful.
Mike was awesome and the facility is very clean.
Rent is going up every month. Small increases but consistent.
Quick, convenient and easy to get me set up
I am very happy with the safety and customer service that I’ve been receiving. It is so pleasant to be here. And I recommend it to anyone who needs storage.
Samina was above and beyond her duties, she was very patient, guided me thru the whole process and happily showed me the unit that I was looking, offered me the one that accommodates my needs, I will recommend the location and staff.
Michael P. Was great and very helpful
Very clean location. Mike is very knowledgeable and goes above and beyond helping .
The storage is wonderful. The team is courteous and knowledgeable. I'm glad to be a customer
Friendly staff, clean and secure.
Great customer service! So kind and helpful with all questions I had
Easy quick process Maia was very helpful and informative. Thank you Maia
Seminar is very helpfull. Every time i come here i see her keeping the place neat she is very helpful best customer service and very polite.
Very nice and professional staff
Excellent Customer service!
I am so happy with Mike and Luke's customer service (they are nice and helpful). Everything is very clean and secure.
I stopped by to pay my bill. And Samina behind the counter was very polite, professional, and curious. Great job keep up the good. Storage renter Devon B.
Mike is incredibly helpful and very thorough at his job. All my experience with Public Storage facilities have been great, but this one especially was top-notch. Very well-maintained with ample loading space and carts are conveniently located.
Very helpful service to look at sizes.
Place is clean and bright. Mike was easy to work with!
Samina went above and beyond the call of duty from the moment I walked into the store until I left she was super helpful and very knowledgeable about the services offered. I was beyond impressed with her professionalism and attention to detail. I would definitely recommend this location to family and friends. Thanks again for all your help Samina!!
Great location,staff are excellent especially Mike.He helped me out from the 1st day when I had a ton of questions for him,he was patient and courteous. I left my dolly on the 1 s day and he called me and made sure I got it back.Even though I was several days late to pick it up he was nice enough to call and remind me.Will definitely keep renting from this place.Thanks Mike
Honestly, one of the location managers named Mike isn’t the best when it comes to customer service or providing the correct information. I’ve had the worst experience dealing with Mike while opening a unit. And he isn’t the nicest when it came to my experience with him. He tends to give a nonchalant, arrogant attitude, and it’s very unprofessional. I would never rent from this location again!
Michael is absolutely amazing! Helped so much
Michael is great! Front the moment I got there, he opened the door for me and took care of everything. It only took him 10min to close the deal and make me get the unit. Awesome work Michael.
Michael was polite, attentive and took care of all my needs! This is my first time renting a storage unit and he made my experience very seamless.
Staff is friendly and helpful. Place is always clean and very accessible.
Highly involved team that keeps the premises and units thoroughly maintained inside and out. Wonderful staff that are engaged and focused on your needs!
First and foremost I like to recognize Samina for her excellent customer service and professionalism. After reviewing the property near my house it was not up to my requirement. I wanted a building storage unit. I was about to go to the competitor Cube Smart on Frederick Ave. Samina directed me to the right location South Frederick Ave. I met Mike who also help me through this process. I was super impress with how clean and well maintain this property. I sign up the same day. I am so happy with the property. Both Samina and Mike are exceptional employees. I will refer to my family and friends.
At Fredrick Ave. Gaithersburg, MD location excellent customer from Michael highly recommended!!!
Micheal was amazing!!! He was very informative, nice and helpful!!!
Great service immaculate storage area you can leave your valuables here with no worries
It’s really a beautiful storage, temperature controlled, neat safe, user friendly and the staff are courteous and very supportive. I highly recommend.
Efficient customer service. Samina was very helpful truthful.
much needed service when i needed it most! great place, safe, convenient.
Probably one of the cleanest storage units I have ever had. Very impressive. Lots of carts to move your stuff and big elevators. One star knocked off for location. It's pretty tight. Hard to open a unit when your vehicle has a trailer connected because you won't fit in their parking lot so you have to block the keypad entrance. One star knocked off because they don't refund you for time you don't use the unit. I had to pay full month for January despite closing it out 3 days into the month. So make sure you close your unit out at the end of a month, even though this might be very inconvenient for you. Good way for them to make money I guess.
Very clean, sanitized and excellent location. Michael is very professional, kind and helpful person
Very friendly, kind and helpful staff.
The layout is amazing! Easy in, easy out!
Very clean. Staff is very professional. .
This place is clean and convenient. Mike and Luke, the managers, are very helpful..
Had all of our home goods in storage there for 2 years. Came back and everything was as I had left. Staff was very helpfull, and the facility was.very clean and organized.
Mike and Luke give the best customer service.
Yes I want to thank Michael public storage who is very courteous and kind went through everything I needed to know he was very patient and understanding there were people waiting but he was still able to help me I'm very thankful I was able to help me I'm very thankful I was able to get storage today
Super helpful staff!
Michael you're excellent. Thank you Great service ! Awesome
Easy, fast service. Mike was great!
Very friendly, helpful and patient. Great service!
I've been a member at this location since it was still an ez storage, the staff has always been great and this year has been no exception. I don't plan on canceling my unit anytime soon.
Luke was the friendliest and most helpful storage employee I've ever had to deal with and I've used these facilities more than 3 times.
Very helpful staff, and lovely temperature controlled facility. Wish you could access it later for those that have alternative hours, but overall nothing to complain about
Lucas is very professional. Easy checkin process. The units are very clean. I would definitely recommend.
Excellent service all around!!
Service was great and quick and easy the manager there was so helpful.
Helpful, don't wasted my time.
The staff is friendly, polite and helpful every time I enter the premises. The facilities are always clean with carts available to move my effects.
I am very happy about their service
Very good experience! Totally recommend. Nice people and good space. Thank you!
Amazing service! Lucas was super helpful and kind! Thank you!!!
The process of getting a storage was extremely efficient and Ruize was very helpful and friendly! The facility was clean as well.
Great customer service!!!
Great place
Quick and easy!
This is my second experience with this facility and both have been excellent!!!
Superb service at this location. Luke offered great customer service. I highly recommend this storage site.
The service was awesome they are welcoming and professional.
Very professional and pleased with my experience. I would totally use this company again.
Great help and no disappointments thank you for helping me with my move
Luke is very good at his job. Excellent customer service.
Update:Charged us for an extra entire month when we moved our things out of storage, because we were over by half of one day. This should be prorated! Avoid this place!
When they noticed I was leaving, they changed the rate and charged me a lot of money. Costumer service is terrible. They can be very nice before you sign contract, and treat you terrible after signing with them. They don’t care about you or your stuff.
The premises is very clean, and secure feeling. I made a good choice. Service was prompt and efficient.
That's a good place I like it.
Public Storage is a very nice place to store your belongings. The staff are very friendly and professional.
Excellent storage. The best in the world!
They went through a bit of difficult transition from the old owner to Public Storage, but things are getting back on track. Glad to see everything operational again. This is probably the cleanest storage space I've ever rented by far. The back-in spaces and roll doors are well positioned for easy elevator access. Each unit is alarmed, which gives me a good feeling when it comes to security.
This location is very clean! Lucas helped me get set up. He was very quick and super helpful with the many many questions I asked.
Was informed and satisfied.
They were simply awesome!! Excellent services and everything went so well. I will definitely utilize their services again!
I used this storage for two months. I shopped around before I picked this one. The cleaning and the security was great. I recommend this storage 100% to anyone.
Wilma was a big, awesome !!!
Thank you so so much for the time I had with you all at my storage and to the employees who get those five stars. Appreciate you all BIGTIME. Take care
Michael is exceptional and was informative and very patient with my question. Excellent service.
Great place! Very tidy!!!!
The service has been excellent from the beginning, that include today . Good employees makes the company shine.
Very good , clean storage facility.
Lucas was absolutely awesome!
Wilma and Lucas were a great helps in my rental.
I only has my storage for a month. In that time, both Lucas and Mike were so helpful to me and my family. It is very clean and convenient right off of 355 next to the Exxon. Both of the brothers are so kind and offer assistance.
Most convenient location!! Ultra clean property and very professional staff! Lucas and Mike are great!!
Great place, great customer service. Lucas is very professional and pleasant to work with. I wish I didn't have so much extra stuff but since I do, I'm glad I found this storage location.
Luke was great and able to answer all our questions.
Simply put, the cleanest building in Gaithersburg! Excellent customer service. Friendly, courteous, helpful.
Quick and easy sign-up
Very courteous, helpful people. Incredibly clean.
Excelente service! These guys are highly recommend. Lucas went above and beyond to make sure I had everything that I needed. Highly recommend for all your miscellaneous storage needs. The facility is clean, staffed 7 days a week & climate controlled. The location is also very convenient. Again, highly recommend!
Having been a customer since 2014–when the store was named EZ Storage—I have been and continue to be impressed with the consistently high quality of service I received from the employees at this storage location and the well clean temperate storage facility. Kudos and many, many thanks to Lucas whose professionalism and excellent customer service always made doing business here a pleasure. Yovonne T
Always clean, always smells good, personnel always helpful and pleasant!
This storage location is by far the cleanest and well maintained one I’ve used in my years, staff is really friendly and helpful.
Mike. Best experience. Easy. Quick. I didn’t read fine print on specials but my bad. I’m vaccinated and forgot a mask and he provided one. Just FYI xcelleny.
Great facility! Super convenient, easy to access, incredibly clean, and management is very friendly and helpful.
Lucas was great. Very helpful and friendly.
Prices are 7% higher than everyone else's.
Very clean. No dust, no moisture problems. Staff very helpful
The customer service is great
Very clean facilities and very helpful staff, Mike and Luke.
Great and attentive service
went to EZ Storage, my truck came through the gate with all of my stuff, I sat in the car on the other side of the gate. my movers needed my guidance the gate was closed already so I went through the front door. The cashier said to me the next time, I could not come through the door I need to walk through the gate. I felt, he was nasty, I said excuse me, he then said , I'm just telling you. I walk away..
This location has the appeal of an upscale self storage facility. It is clean, well maintained, and easy to navigate. The management staff is friendly and accommodating. You will be pleased.
Very clean, very safe. Friendly staff! Straightforward pricing and they gave a good amount of notice before raising the price, which they did once in the 2 years I used the space.
Do you have discounts for military? I noticed 10 × 10 is $135.00...since we are a Veteran, is there a discount on the $135? Thank you!
Do you have drive-up loading and unloading?
Do you sell self-storage and moving supplies?
What do I need to bring with me to rent a self-storage unit?
What size self-storage unit do I need?
Do you have self-storage Move-In Specials?
Are your self-storage units easily accessible?
What items need to be stored in your climate-controlled self-storage units?
Are your self-storage units secure?
Do you offer car, boat, motorcycle, ATV and RV storage?
What hours can I access my self-storage unit?
Do you offer Contactless Renting?
Very clean
TERRIBLE! They will raise the rent by 20% without notification!
(1st review) September 2019 Toni was great! Wonderful customer service and very clean facility. Would definitely recommend this place to friends and family! 😊 (2nd review) April 2020 I had an increase in my bill, and I never got the notification, and I did not like the resolution I received from the manager at this location. The owner called me and adjusted my bill for the next 6 months. They are willing to work with their customer during this pandemic.. definitely the best storage company I’ve ever used. 👌🏽
I have rented multiple units over many years. It’s very clean and the staff has always been great.
Service was excellent! Highly recommend!
The best
Very quick process. Storage place looks very clean!
I had good informative experience, excellent customer service showed me what I needed and wanted, very friendly, helped til I was done with everything. Thank you, Luke.
Customer service was superb and i loved it.
Service was awesome
Wowzers! This place is great. Customer service is on point and the unit was exactly what I expected. Clean, perfect climate- meets all my needs!!!
Very nice facility, cleaned and maintained properly. Climate controlled, great hours for access and friendly staff. Will definitely return if we need storage again. Also location is next to gas station which is perfect if refueling uhaul.
The staff was very polite and the storage area is very clean.
Mike was very thorough and helpful. Made the entire process very easy!!
Mike and Luke made the checkin process effortless.
Great facility and very friendly owners. Had my stuff in this location for 7 years. Thanks EZstorage Gaithersburg!
Great service and excellent staff
Great facility
Michele was a delight from showing us the unit to taking us through the process and paperwork. She made a really tough day go a little smoother
I called ahead of time and spoke with the calling center to see if space was available after checking 2 other facilities. Lucky me, they had plenty of space. Upon arrival Michele was there at the front desk and was so helpful in helping us find the size we needed to store our belongings. Great facility, secured and safe. Plus they are climate controlled so it feels nice inside always. Thank you EZ storage, and thank you Michele!!!
This storage facility and the staff are wonderful.
Had a good experience with this location. Its clean and well maintained. Staff here are very friendly and always there to help. Will recommend this location.
Good service! In/out in 15 min
Very quick and easy to reserve. Toni was kind to me and my daughters and explained the lease very well. Was very pleased.
Super storage space. Convenient, clean and always accessible. Friendly staff🤗🤗🤗
Great service
Excellent and efficient service. Affordable, convenient with courteous and professional staff!!
Rental process was quick and easy. Everything was properly explained. Thank you.
Mike was very helpful and got me set up in no time at all. Great quality unit and I would recommend to anyone.
Outstanding service from Toni
Friendly and helpful
Very friendly staff, I loved them. Mike is the best !!!
The place is really clean and comfortable. Security. I like
Very helpful & friendly staff - excellent clean facility- would recommend if you are looking for a local storage facility.
Great service and very professional
Toni was great. Fabulous customer service.
Toni was so nice, i had the best customer service out of all ez storages
Facility is very clean. Toni was great both when I rented and returned my unit.
Very nice and professional men. Very helpful. Nice and clean.
It's a nice space with Toni working the office and each unit has its own alarm. I looked at cube something it did not have a safely fenced off unloading zone like EZ storage
Was a great location for my stuff. Storage very well temperature controlled. Will choose then again
Central location. Clean facility. Secure.
Wonderful storage facility- always clean and easy to access while still feeling secure. Highly recommend!
Excellent service! Staff very friendly and professional. Fast check in and very neat environment
Service was great. Space is very clean and Toni was especially helpful.
Great Customer Service!
Great service!
Great prices and service. Very clean and safe.
Toni was very helpful. She was very nice and made sure I understood everything at ez storage. Thanks Toni!😊
Great customer service, friendly safe, they showed you what you need and making the process easy. Will definitely continue renting
Horrible experience with this company and its employees. They don’t care about the customer. I’ve used other storage companies and never have been treated so badly.
Luke was extremely friendly and the process quick and easy. Very helpful and kind. Facilities are clean and safe.
They are great, Luke was fantastic. He answered all questions and was very accommodating.
Great service. The process was fast and professional.
Toni had great customer service, she was friendly and very helpful. The facility is clean and in excellent condition.
Toni is amazing...the place is super clean...great prices...if you need storage, come here!!!
Luke was awesome, clear and so helpful.
Very precessional Tony was amazing
Tony was helpful and fast service.
Great place, it was always clean. All people that work there are very kind
Great service by Tony
My experience with EZ storage has been very positive. I enjoy the convenience and security!
Wonderful facility! Clean and very organized. Toni was extremely helpful and sweet
Toni was very professional and greeted me kindly. The facility is very neat and tidy. I am proud to be a patron of this establishment. Dr. Arla J. Bentley Alpha Kappa Alpha Sorority, Incorporated Xi Sigma Omega Chapter
Awesome service! Phenomenal attention to detail!
Muy buen servicio y amabilidad
Easy to work with and very clean and professional site. Great people and easy in/out.
Very friendly staff and clean facility.
Very clean!!!
We needed a storage place real quick and EZ Storage was the perfect choice! Air conditioned, very clean, very helpful staff! Fantastic service! So many other storage places are not even close to being as good as EZ Storage! If I had to choose a storage facility all over again, I’d choose EZ Storage!!!
Easy and smooth rental transaction. Tony was awesome .
Always pleasant when I come in. Thank you. Place is nice and clean, I'm happy
Very nice,clean facility with nice staff.
I like the service here!! Thanks
good
It was a clean and organized place. Recommend!
Very good service! Toni is the best manager!
We’ve been renting from ezStorage Gaithersburg for over 10 years. Today, Toni helped us upgrade to a larger unit since we have more stuff to store. She was extremely helpful, showed us the new unit, laid out all the policies and details of transitioning from one unit to another, and walked us through the new lease. It was even towards the end of the day (almost time for the office to close) and she still took the time to make sure we understood everything. She was extremely helpful and pleasant to work with, we really appreciated her friendly service! Thank you Toni!
Very clean and professional. Well kept. Great staff!
I’m very proud to have space here!! I love it.......peace of mind for my stuff. And, I have always wanted Palladian windows.
I was highly impressed with the general appearance of this storage facility, every hallway was clean and ample carts were available. Ms. Toni helped us thoroughly and professionally. I will highly recommend this Storage Facility to my friends. Thank you, John
Me gusto mucho su trabajo gracias por su excelente trabajo Gracias Miguel for you help
Everything has been fine.
Mike and look are friendly and happy to help with anything you need.Well maintained,clean facility!
Very nice, clean facility. Staff is helpful and friendly Would recommend
Toni was great, friendly personable and very efficient
Very clean storage and great customer service. Luke was very helpful in giving me a tour to safe lock system... Thanks,
Efficient and polite
Excellent service
Great facility
Superb check in process. Extremely helpful, friendly assistance by manager. Amazingly clean storage units. Very very well-kept property. High security is very comforting. The location is incredibly convenient. Highly recommend this great storage facility.
Very nice place! great customer service, very thorough, place is clean and conveniently located off rt 355 .
Highly recommend this place. The floors are spotless and the air conditioning is superb. (This really helps when moving a lot of stuff.) The carts roll very smoothly so it was easy to move things to my storage unit. Staff is friendly and helpful. Thanks.
Very professional. An efficient, knowledgable staff. Makes a great customer service experience.
Fantastic and clean facility!! Truly a gem in Gaithersburg.. staff is great and take good care of you
Clean and well maintained. Pleasant managers on-site.
Patti was so wonderful. She helped me get my storage unit all set up. She’s fairly new, but did such a good job. She was kind + had confidence and answered all the questions I had. The place is clean and well kept. Thanks EZ Storage Gaithersburg!
The staff was friendly, helpful and knowledgeable. The units themself are clean and well maintained.
Great service
Professional and courteous
Very friendly staff, very clean facility. Feels safe for woman to come alone after hours. Loved Toni at reception, very knowledgeable and cheerful.
Great service! Toni was so friendly and professional. She answered all of my questions and was super helpful!
Great fast experience , clean and sufficient !!!
Customer service was great!!
Great service.
Great service
This storage facility is the best! So clean and the staff is super helpful.
This is a very clean and secure facility! They have plenty of carts for use which made our trips back and forth to the truck easier. Really appreciate the tour that was given upon arrival, gave us peace of mind that our belongings would be safe and secure. Michelle was great and answered all of our questions. She took the time to help us make sure we got the best deal on pricing!
Very thorough, extremely clean, easy process.
Very clean and friendly staff!
Excellent customer service! Very clean! Great value!
Mike was efficient and very friendly! Great process!
Great service . Tony at the front was very helpful and nice.
The staff was friendly and helpful for my storage rental.
Good clean and courteous staff!
I very please with this storage very clean place very professional personal thank you
I had multiple questions and Luke and Mike were very helpful answering them.
Very easy to rent and clean!
Was everybody else bribed with a gift card to write a good review as well? While the facility and its workers are nice, the company on the other hand is a totally different story. Their lack of customer service is really disappointing. But I guess that is why they are giving away gift cards if we write a positive review on here.
I would like to thank Luke and Mike for showing me the facility and recommending the use of boxes. I had a great experience. I would recommend EZ Storage!
Best storage place on the street. Great customer service and easy access.
Great customer and facility.
Nice guys. Very helpful
Great facility! Very clean and safe.
Toni was very helpful and was great at explaining everything
Very clean, great customer service as well!!
Mike provided exceptional service .He went above and beyond.
Great facility, very clean. Fantastic customer service and staff are happy to answer all your questions!
Great job
Excellent service!
the people was very nice helping
Excellent service
I have more than a year of having a space in this place and every time I come, until now I have never encountered disorder or a dirty corridor. Everything always clean. I compared it with another storage that I have, uninhabited place and without the help carts to move things.
Very friendly and informative staff. Easy check in. Thank you.
Luke is really good in helping me out for all the procedures.
Very smooth process, nice employees. Thanks!
Very clean, easy to get to and very cozy. Love storing here.
Clean place, climate controlled and nice, safe. Friendly willing to help.
Great customer services, easy access and clean
Great facility. Clean and safe. Great customer service. Fair pricing.
Super place great lo store
Ver y nice service
Very clean! Quick process in and out
Great Service, very clean, highly recommended!
Excellent
Great Location.
Clean and friendly
Great facility extra clean staff super helpful
Job Well Done
Great location and very helpful staff! Clean and well lit
Very clean facility! Helpful and nice staff! I would definitely recommend!
We just moved from one storage place to this one. We are so glad we did. The people are so Pleasant and helpful. It is also so bright and clean. The place actually shines. It is also cheaper. Highly recommend.
Toni was very efficient and helpful with my move in. Answers all questions I had and is a great asset to your company.
Toni was very helpful, great costumer service. Very helpful and professional! Thanks for everything!
Toni was very helpful and knowledgeable. At the same time she has the best customer service skills I had encountered in this location! Outstanding customer service!!
Cannot say enough good things about this place. Its clean, well lit, easy to navigate, affordable, conveniently located, and the guys that run it are super friendly and helpful. A+ experience from start to finish.
Checked out today everything was great!! Nice clean facility!!!
Awesome facility very polite and willing to help.
Excellent customer service .
Always pleasant coming here, staff was always asking anything i can do for you. This facility is very very clean
This was my first time using ezStorage and Toni was very friendly and helpful. The experience was easy and straightforward, and I will happily continue doing business with them.
Professional staffs. Very satisfied. Highly recommend.
Dear people of Maryland Ive enjoyed my two years here but as a serviceman its once again time to move and before I do want to let you know to avoid this place Ive used many storage locations across the country during my tours of duty This one charged a full months rent $460 because i needed three days of November When i gave them thr chance to do something they said we do it to everybody and i hope when u read this that wont be you There are other places This one raised the rent while i was in it and didnt want to provide a mil discount to National Guardsmen Thank you Maryland You deserve better than this
Did what i needed. Stored. No critters. Family establishment. :)
Professional staff all the way!!
We were very happy with the service at this facility. It is very clean and the personnel went out of their way to help us find a unit that was convenient for us. Would use again if necessary.
Nice spacious accessibility for tractor trailer
Clean, professional staff, second time using this facility. Great service!
Very nice facility and great service from the staff..
Y'all are the greatest team 👊🏾👍👍👍👍
Very clean and great staff.
We've just completed more than six years of renting our storage space at ezStorage in Gaithersburg MD, gradually moving down to smaller spaces over the years. The facility is great, very clean and convenient to access, and the people who run it are very nice to deal with.
Luke was awesome and super helpful. Prices are great and the best kept storage ever!
Very clean storage and friendly staff.
Great place, great staff. Tell me if you can find the twins 😂😂😂😂😂😂😂
Super Staff Super Clean Facility 🤘👍👍👍👍👍👍👍
We were pleased with the way we were greeted by the staff at the register counter. Everything was explained in a great manner. Would recommend to anyone (family & friends)
They holding me down right now and they keep fresh ice cold water. With great employees that service you well 👍👍👍
Great friendly people and high end service 🇺🇸
Great customer service!
I'm really satisfied with ezStorage in Gaithersburg. The facility is very clean and the staff amazing.
They are very professional and you are in and out . Great team..
Today ez storagewas kind and nice to me on my walk thru thanks ez storage for plaseant day.
Nice clean location and a friendly staff. Looks and feels very secure.
Luke and Mike are both very polite and helpful, got us in and out very fast. Everything was explained very clearly. Will definitely recommend if you ever need to get a storage.
The staff is so nice and so professional here!
Mike and Luke were great. Registration went smoothly.
Quick service. Great attention to detail. Clean facilities!
Great friendly staff, and very helpful.
The staff at EZ Storage was very knowledgeable and helpful. The facility is clean and has lots of security. I highly recommend going to RZ storage in gaithersburg.
Chose it because I wanted a secure climate controlled storage unit. I was impressed with the professionalism and friendliness of the staff. Also, the place is always spotless and well lit.
excelent service
We have been using ez storage for two years. Managers are friendly and the facility is clean and easy to access.
Mike and Luke Puskar are first class!
Very clean!
Very clean and the staff were excellent
Very clean facility. Easy to use. Helpful staff.
Devanna and company just terrific!! Best storage place ever!!
Customer service is fantastic, units are clean, and staff is always ready to help. Great storage facility.
Luke was very nice!!
Great location, Great service, friendly staff, kudos to Luke, Mike highly recommend this place!
Once again a great experience...Luke is awesome!!!
Easy as can thanks so much...turned a stressed filled morning into something great
Clean
Mike was great.
The gentleman was very helpful and courteous. We were able to see our unit and check-in quickly! The units are very clean. Security was good. It was great to see that they have temperature control units 😊👍🏼
Everything was great. 5 years with no complaints!
Very accommodating to our hectic schedule! Good customer service.
Devon’s was very helpful and patient with my many questions ...
Great customer service. Grounds are always well kept.
Awsome service very helpful
This place is beautiful and clean. The service is excellent and quite thorough. I have a space with another company, but after seeing the level of service received and how wonderful the facility is maintained I’ll be movIng out of mynother unit into an ezstorage unit. Thanks Luke!
Mike was very friendly and knowledgeable. He made the process easy.
Very clean and customer service friendly
Smooth move in progress. The managers were super friendly and helpful. Thank you
Ezstorage is absolutely wonderful! Mike and Luke are great to work with! It’s safe, clean, and easy to access!
Excellent service by Mike and Luke. Very clean and bright facility
ezStorage is clean, climate-controlled and secure. Company management has also been very helpful.
Exceptional service from Mike and Luke!
We love EZ Storage. The customer service is impeccable!
very friendly staff and great environment!
Great service, very helpful staff
EZ Storage sure was easy!👍👍👍
Clean and excellent customer service. Returning customer. I recommend this facility.
The location is very clean and the service is great. The price has increased annually, but that is to be expected.
Mike & Luke have been very nice,helpful,patient,& understanding.
Very helpful staff and clean facility!
Mike and Luke were very efficient and helpful! Clean storage place.
Owned unit for 4 years...employees a friendly and favilotyis always clean....
This place is lovely. Very clean and th3 air quality is great. Great customer service, especially from Luke.
Great customer service! Would definitely recommend!
Wanted to say I love the service offered by the guys over a ez storage. Really fast and knowgpeaknowl of all products and helpful to get me the best price for my unit.
Mike and Luke Puskar where very welcoming. They’ve helped us and made things flow very perfect regardless of our situation of moving they’ve made our day perfect 👌🏼. Awesome customer service
Great staff
EZStorage is hands down the best storage facility I've ever utilized. The customer service is excellent and were very friendly and professional. The units are clean, bright, And secure. I definitely felt my belongings were safely secured. I highly recommend using the Gaithersburg ocation for your storage needs.
Mike and Luke were great. They helped us get situated and were able to help with all questions. Definitely would recommend to anyone looking for units!
Great customer service.
Helpful, professional staff at this and other DC/MD area locations. Also, I haven't compared prices, but I've been using self storage for over 15 years, and EZ has very good facilities, management, and straightforward terms and policies, not to mention great discounts.
The place is clean and the staff are always there to help
Very helpful! Super easy to reserve and get started!
Very efficient opdratopns
Vet clean environment & the customer service has always been great. I would recommend this place to family/friends.
When can one enter the unit? Give time for gate access.
Great place to do business. Exceptionally clean and great staff.
Detailed run operation and friendly service
Grate services. Completely satisfied.
Very quick and friendly service
Very clean, the customer service was extremely pleasant and helpful. Good place to go if you know nothing about storage.... answers all questions
This as been quite an experience, I love how the place is always clean and the staff is very helpful.
Great service, manager was really informative and really clean environment.
Great service. Steve was great. Very helpful and very nice.
This place is very clean and safe. Would recommend to other people.
Great location and price!
Great service . Very helpful friendley . The best that I have used in several years .
Very friendly staff, efficient, and quick. Got a storage unit and documents signed under 30min. Extremely helpful, highly recommend EZ storage in Gaithersburg MD.
The service over the last 7 yrs. has been great.
Great facility! Clean and staff is friendly and responsive.
This place is awesome!
The folks were extra helpful, knowledgeable, and courteous. Explained all the rules and regulations in a concise and easy to understand manner. Would recommend to anyone!
I have had 14 great years with this location.
Mike and Luke have been great help in setting up and maintaining my storage. Thank You!
Great management staff. Very professional. Nice and clean space!
Great service, clean facilities, never any problems or issues which go unresolved. Would highly recommend.
Mike and Luke run a very clean storage building. Our unit was immaculate. They explained all the details very thoroughly. Wonderful security in place for safety.
The facility is well maintained and clean, but most of the employees do not care about their customer or have any idea about customer service. I have been with EZ for 15 years and pay annually, I don't complain, litter or destroy property. This year I was given a 20% increase and no one seemed to care if I stayed or took my business elsewhere, UNTIL TODAY. I went to the facility to discuss my options and Gregory Butler was working. This man understands customer service and won the right to retain my business. He is polite, intelligent, but most of all customer focused. I hope the corporate executives of EZ understand what a gem they have.
Very impressive facility. Greg was very helpful! Thank you!
Great facility and the staff is always helpful!!
This is the nicest and cleanest storage unit I have ever rented. The customer service is Aweso.e and the grounds are kept clean and secured. Thank you for your service, it makes moving and transitioning that much easier. Mrs. Nina Moore
Mike and Luke made the process of getting a storage unit amazingly EZ!! Have rented before at this location and always been very pleased with service and cleanliness!
Great place. Super clean. Friendly service.
Used for 3 years - worked great!
Fantasy service and excellent management!!!!
Execellent management. Safe, very clean, everything in the facility has been well maintained.
Very friendly, fast service! Clean environment and easy to get in and out of. The garage bay doors and auto lights are very helpful. Would absolutely recommend this location.
Always well lit and clean. Nice front office.
Great staff, very friendly. Professional and secure storage.
Friendly, safe, and gives me peace of mind.
Very friendly and very quick with service. Front desk staff explained everything on the contract prior to me signing and made sure I got everything covered and satisfied as a first time customer. Great job, thank you for making our move less stressful.
VERY clean nice temperature controlled facility. Ample space to load and unload. Always has plenty of carts to assist with your things getting them into and out of your unit. Highly recommend.
Clean facilities, friendly staff. Definitely feel like my stuff is safe.
My experience was very pleasant with Manger Mike and Luke!
Excellent costumer service. Very corteous and Profesional
Very thorough, polite treatment. Clean, organized facility.
Luke was very helpful. Just beginning my lease but this couldn’t be easier!
Great service and attention to detail every time I come in.
Always been very professional since I rented 2 1/2 years ago. Great, climate controlled facility. Appreciate the military discount.
I had a wonderful experience here at EZ Storage. The guys were extremely polite and helpful. The rates are amazingly reasonable and the space is very nice. I would recommend EX Stroage as a place to go. I have already told my family.
I just moved our storage units from ROCKVILLE ezstorage to Gaithersburg ezstorage after a few years. My experience today with Greg was wonderful! We have never been treated properly to say the least at ROCKVILLE. I am so happy to be treated so nicely today and Greg made our move to Gaithersburg a very happy one. He is friendly and personable as well as very professional.
Fast and easy service.
Outstanding service!!! Always clean.. very very helpful. I would highly recommend using them.
Great service
Excellent service. Clean environment
Really easy setup and Mika and Luke were helpful, professional and friendly. Highly recommended!
I've been a customer at the Frederick Road location for several months. Every time I come in the staff is always pleasant and the facility is always clean. It really makes a difference!
The place is very clean and well organized. Staff is friendly and helpful. I definitely recommend them for your storage needs.
Very helpful and friendly staff, as well as a noticeably clean and secure facility!
Been with these guys five years...always helpful...patient cause I never remember my code
Great service and super helpful staff!
Good service! Very helpful when needed. Clean facilities.
The EZ storage in Gaithersburg is a great storage location. The facility is always clean .the storage areas are well lit and it is indoor and climate controlled. The service desk guys are always nice and helpful. The security is nice roo, they have called when a false alarm happened just to make sure all was well . I have been a customer here for almost 10 years and just upgraded to a bigger unit. I will continue to store stuff here while the location remains convenient .
Very easy and secure. Super clean and climate controlled.
They are always helpful. Great staff
Staff is very helpful, facility is clean, easy to get in and out of. Overall excellent experience.
Friendly customer service and a clean facility!
These guys are the best. I have storage units in other states and they by far they are the most clean and neat of all.
Very accommodating after our condo caught fire. Climate controlled for my guitars.
Great friendly fast service keep up the good work guys!!!
Great staff today
Friendly bros, Mike and Luke. Highly recommended storage! Clean facility.
Wonderful customer service! Great location,climate control, and secure facility.
Luke & Mike are very professional, thorough, and extremely pleasant. The entire system is streamlined and runs like a well-oiled machine! Highly recommend!
Great place. Clean, safe, well managed
Luke waa very helpful. Great customers service. Friendly . Place looks great. I would defenetly recommend this fasility.
Always clean, curtious staff and never a hassle with payment options. Thank you for your professionalism.
Excellent service, very pleasant and extremely efficient and thoroughly informed re introduction and procedure of joining. Both Luke and Mike are assets to your establishment.
Friendly people and a convenient location. I am treated like an individual rather than a storage number. Nowadays that level of service and attention is sadly rare. Highly recommended!
Mike was very helpful and the service was awesome.
Great place. Always clean and safe. I have been here for 13 years and delighted with everything.
Great Service!!!
Best stoarage ever!
Excellent facility. Very clean. Great location. Plenty of equipment available. Great customer service. Would highly recommend.
This EZStorage location is as clean as can be! I also really like the helpful and friendly staff. It’s a pleasure to visit. Thank you for stress-free storing!
Friendly staff, easy to get in and out. I used this storage facility for a little more than an year and I have no complaints. My stuff was kept well thanks to their climate controlled settings. Will definitely use it again.
I’ve had many experiences with storage place as before. This one is definitely the best!
Some companies are modern and understand customers and some do not. Some companies pay big money to market to people playing Pokemon (Starbucks, cell companies, etc.) This company sends the manager out to the parking lot and threatens the cops if you stand in the grass next to them. They could market to this set of customers for free but no dice. Don't buy things from people with bad attitudes. Go down the street you have 4 more options from nice people.
Great customer service
This location is fantastic. Parking is plentiful for loading and offloading, the unit was spacious for my needs, and loved that it was temperature controlled. The security was a nice benefit as well. I highly recommend!!!
Bem organizado.
Always super duper clean, great prices and the best bunch of guys run the place!!
This place made my move out of my condo easy and simple. Their on site dollys made moving big items a breeze and the staff was helpful in recommending box sizes for some of our odd items.
I have been using this storage facility for over two years and have been extremely satisfied. Their faculty is clean and convenient. The staff are very knowledgeable and courteous and make me feel well taken care of. I would highly recommend this storage facility!!!
Outstanding facility, hospital clean
I had a very good experience. Luke and Mike were very helpful in getting my unit and working with me.
Because Lillian and Glen rock! 💝💝💝💝💝💝😍😍😍😍😍😍😍😍😍😍💝💝💝💝💝
Clean and a safe place to store your belongings.
Nice clean storage unit.