Public Storage Self-Storage Units at 7700 Central Ave, Cheverly, MD

Great job

Latrice has great customer service!!

Latrice has great customer service and need more people like her

Best public storage I've been to in a while nice people nice service 10/10 would recommend

Latrice has great customer service

She had help me while I was in the store for 45min.

Latrice great customer service keep up the great work

Latrice was great

It was great experience. My stuff stayed in tack and not touched. That’s all I asked for.

Tricey is very professional!! Her customer service is outstanding she answered all the questions I had.

Great customer service from the staff

Latrice was so nice and professional. She went above and beyond to make sure I had everything needed. The unit was clean and the office was well organized. She was so welcoming I felt at home.

Great customer service.

Great job

Excellent customer service

Latrice was awesome

Latrice has excellent customer service every time i come here she always help me thank you.

Latrice, was so nice and patient with explaining how everything works here at public storage. This is my first time using a public storage of any type. I’m very happy that I was able to have her assist me.

Tricey was great in assisting me with my needs!

Latrice was excellent!

The young lady Dena was helpful I like the way she spoke to me she was professional

Mid. Hella mouse droppings .... Gross 😳

Great customer service

Latrice was great

Latrice had great customer service

Very good & and professional. She was on top of it and was very fast.

Latrice did a awesome job with assisting me. I’m new to the area and she made me feel like we’ve done business for years! Kudos to you all for the great customer service!!!!

Latrice had great customer service

Tricey, was amazing!!!! She was customer service friendly, very knowledgeable. Answered all my questions, as well as found what I needed! Thank you !!!!

Lattice does her thing. She is very helpful, she greets me every time I see her. She always has a smile on her face. Keep up the good work!

Latrice was excellent great customer service

They treated us well while we had are stuff there. Will use again in the need for extra storage comes around

Latrice had excellent customer service

Latrice was alot of assistance with everything....made everything easier

I have talked latrice for a number of years she is professional and vety consistent gteat employee fior this company .give her a raise !!!!

Latrice was an excellent help with understanding how the public storage units work , very nice , and also patient .

Tricey helped me find the right size storage unit for the most affordable price. She was very helpful walking me the process. From touring the storage unit, to assisting with the app on my phone, and helping me navigate the code to access the gate.

Latrice was very helpful thank u public storage

Latrice has great customer service thank u

Latrice is great wonderful customer service

Tricey had great customer service and helped secure a unit. Thank you for your help

Love the customer service. Latrice was very helpful. I really appreciate her.

Latrice had great customer service

Latrice was great and had alot patience thanks public storage

Latrice has great customer service

Patrice was great

Very good customer service from Tricey.

Tricey was very professional, friendly and very informative

Latrice is very friendly and pleasant.

Outstanding Customer service. Resident Manger provided one on one support to me with app. Installation and touchless access to unit and facility. I recommend this location. For your storage needs.

Latrice is awesome would recommend all customers talk to her.

I was greeted with outstanding professionalism by Latresse. I was guided through the application process and online enrollment which was very smooth and easy.

Latrice was great awesome great customer service

Latrice, the manager of this storage is beyond professional. She knows how to manage things and make people interactions smooth. I'm very new to the city and renting a unite at Public storage was a great start for me.

Thank you Mr. Ron. Customer service was everything!

Lattice was awesome thank you for your service

Latrice is very helpful and has great customer service. I would recommend everyone who want good customer service to come here. Way to go latrice...keep up the good work ☺

I recently visited the landover location... friendly staff and clean Ms Latrice went above and beyond to make sure that I was happy.

Hello All, Latrice, We can't thank you enough for exceeding in customer service help. We're very grateful for customers like you!! Keep up the great work!

EXCELLENT customer service and staff!! I personally want to acknowledge Latrice Jenkins for her knowledge, thoughtfulness and positive personality!!

Latrice has nice customers service

I’ve always had nothing but the best service from this storage facility. Its the best out there in landover md. In terms of customer service

Tracey was excellent

Lattice had great customer services she is the bomb very professional.

Manager Terri she was excellent very understanding and helpful

Had a little problem with public storage adding an unnecessary late fee to my account, and Latrice at the central Avenue location helped me navigate through it and got that error fixed and refunded to my account. I really appreciate the patience and diligence she had to making sure the issue was resolved. She definitely provided excellent customer service.

Only one cart for the whole storage customers to use, you got to wait for it to be free to move your stuff.

Great job thank you

excellent customer service from latrice

Latrice has great customer services every time I come in to public storage she always greet me with a smile

Tricey was very professional and took her time to guide me through. After so many bad experiences. Tricey made my day even with an injured foot🤣

Ms. Tricey had excellent customer service and was very attentive to my needs

Thank you for all your help latrice great customer service

Our experience at the 7700 Central ave Public Storage was awesome! Tricey was very friendly and professional. You can feel that she genuinely cares about trying to help. She went out of her way to make the entire process easy and worry free. THANKS TRICEY!

Great job had no problems

Latrice was great excellent customer service.

I had the pleasure of working with Tricey at this location and I was very pleased with her professionalism, politeness and extra effort to assist me in completing my process of obtaining a storage space. I would defiantly recommend this location for your storage needs. JH- Happy customer

Latrice was awesome wonderful customer service thanks public Storage

The property manager had good customer service. She help save me money and was very helpful.

Latrice customer service is excellent she made sure I had the best deal that would work for me.

I had no problems at all. Very convenient and the staff was pleasant

Latrice had the best customer service ever she is the best thanks public storage

Latrice was great excellent customer service

Latrice provided prompt and excellent service.

Absolutely phenomenal.....thanks Latrice..

Secure facilities.

Very pleasant and friendly! Great customer service

Excellent customer service here

I would like to Thank Latrice who went the extra mile to help and assist me with my Public Storage. She has a warm and caring spirit and she deserves these 5 Stars, she is an Angel and a Blessing from above.

Good customer service

Great job

Latrice has excellent customer service she had a lot of patience with me. thank you public storage for all your help

Good customer service here at this location. thank you public storage

Clean and staff is very helpful and pleasant

Experience working with Miss Jenkins has been an easy, helpful, and good experience. She greets with a smiling face and advises you to "have a good day" with another smiling face. Good asset to Public Storage. GOOD JOB Miss Tricey.

Latrice save my life here at public storage she had the best customer service ever.

An exceptional professional woman is Latrice. I feel confident in her ability to manage multiple task as she works to ensure that all customers feel unique as if she kept a mental note of all customers needs. She is a flawless professional. Thank you so much for EVERYTHING!

Excellent customer service

Latrice always help me out all the time she takes good care of me. Always 5 star services

Latrice was great excellent customer service thank you.

Very gig customer service very helpful

Latrice has a smile on her face every time I come in to pay my bill. But she always treats me like I am one of her customers I store my things in North Carolina but I just love her personality excellent customer service.

Great manager she is very nice and helpful great customer service I had a problem with my door she made sure it was taken care of quick she always makes sure the property is clean and neat made me feel comfortable having a storage space here thanks

Kayla presented herself in a very professional manner very knowledgeable about the system ad I was really glad we came to public storage and go to meet her she is truly an asset to the company

Very rude staff and not organise

I needed to move quickly and put a few things in storage for a month while I got settled. First the move-in process was shady. $1 first month rent was actually $70 after I was charged a bunch of random fees including $7.99 for a damp-check that i did not ask for and $15 for insurance I did not need to get from them. The itemized list of fees was flashed quickly so i could not see what i was being charged for and the unit i was given was not secure and had a broken wooden door. I came back to move out exactly 30 days from the day i moved in and the manager was there on her day off. She told me she couldn't help me because she was off the clock but made sure to pull up my account to charge a late fee and remove my access until i paid a nominal balance for days I would not be using since i was there to move out within a month. She refused to remove the late fee and instructed her employee that i needed to pay for the days in the month i would not be using in addition to the late fee or I could not access my unit. This is horrible customer service and a disgusting deception to get over on people by pinching every penny possible. Who comes in on their day off to charge a late fee and refuses to talk to or help the customer? I expected better. I will never use Public Storage again.

Good and would recommend it as a place to go

Very helpful

Service was wonderful

Latrice is the best Thank you so much for all your help even when we got locked in 🥰S.Baker 2/24/[email protected]

When is the next auction???

Convenient, but promotion rate was not honored for the terms I was told.

Nice storage facility

Latrice showed patience and understanding with me when I had to reschedule my appointment a few times. When I did make it to the appointment, Latrice was helpful, courteous and very helpful with the entire process.

Overall I had a great experience with the public storage the employees are very nice.

The customer service I received from Latrice was exceptional. It was great having a Nice and easy going conversation. She answered all my questions with ease and Patience and I really appreciate all of her assistance

Latrice has great customer service . Awesome personality.

Latrice the property manager was very nice thank you i will recommend everyone to come see Mrs latrice.

Latrice was very helpful and knowledgeable in her job. She's always Pleasant whenever I had to call her.

Customer service was outstanding had information on every product every unit hands-down one of the best places I’ve been to in Maryland the service representative her name was Latrice and not only Was she helpful she was very professional thank you public storage

Awesome customer service. Justine is remarkable and takes her time with her customers. Conveniently located on Central Avenue.

I'll echo many of the other reviews. Latrice, the manager of this site is amazing. She is truly concerned about helping customers and has a great attitude. Far and away better than another public storage location in the same area. Since prices are about the same for this kind of storage, I'd definitely pick here - between signing up, checking in, calling for assistance, whatever, the service was outstanding. Thank you!

Denna customer service was very nice she explained well store was neat and clean , I will be back soon

Latrice and Justine had great customer service . Very pleasant , very nice . Thanks so much !!

Latrice exhibits excellent customer service skills. She exemplifies a sound knowledge base of her job duties. Her area is always impeccably clean . She always anticipates my needs. You should have more employees like Latrice!

Latrice has awesome customer service, properties was clean. She answered all my questions and help with all my needs. Thanks so much

Latrice made all of the arrangements pain free. She is kind, practical, and patient. She knows her job and was professional- she knew the right questions to ask me so that I got what I wanted, and more importantly, what I needed.

Latrice was very good need more like her

The Manager (Latrice, or Tricey for short!) was TERRIFIC ! She was very friendly, and was able to answer all of our questions. I will DEFINITELY recommend THIS Public Storage to all of my friends that need this type of service, and I will tell them to make a point of going to see Tricey!

Friendly staff, an clean premises highly recommended if in need of storage unit!!

Latrice was great

Great staff and excellent service!

Latrice is great!

Latrice is so helpful every time I come there she has a smile on her face

Marckayla has great customer service she helped me so much and everything was great! Great service, she was so helpful for me

Marckayla was excellent

Latrice had great customer service and was very informative

Latrice has great service need more like her

Latrice was very kind and helpful I would definitely recommend latrice

Latrice Jenkins have great customer service

Mykeri and latrice were very helpful , very good customer service ,answered all my questions and concerns about the property location was very clean .

Mykeri was the best I came in at 4:55pm yesterday knowing the store was about to close at 5pm being last minute, but I really needed a storage bin and she still provided the best customer service .

This is my third time renting with you all and I have had nothing but outstanding customer service. Ms Latrice helped me out and got me everything I needed.

Latrice had very detailed information and great customer service I recommend this location for your storage needs

Excellent service. Ms Latrice helped me out and did me justice. Highly recommend

Latrice was very knowledgeable, and had a lot of patience with me because I was having a crisis... but with her great customer service skills got me through my day and she ensured that’s my belongings were protected great job latrice

Property manager was courteous and super friendly. The move-in process went quickly and easily. Great price for the space I needed! A+++

Ms Latrice J. provided me with outstanding service in selecting a storage unit. Thank you. MVJ/325

I recently walked in to this location after dealing with a very stressful situation and Ms Latrice was heaven sent. She helped me get a space that not only fit my budget but all of my things, she turned made sure I had one less thing to worry about. Very pleasant and understanding and most importantly I didn’t feel like she was trying to lure me in for a sale. I would recommend if your in need of space in this area go to this location

My hun Trice takes care of us everytime..what a sweetie!

Latrice had patience and excellent customer service skills great job guys love it

Latrice was really helpful and patient she, take me on a tour....give me the break down on the prices etc. Great customer service

latrice was great

Latrice was excellent

Latrice was awesome she was very helpful

Latrice was very helpful good customer service.

Latrice was very pleasant she was very helpful and knowledgeable great customer service

Latrice had great customer service

Latrice was was wonderful very professional excellent customer service one of my best experiences with Public Storage😄

I am very pleased with the customer service I been getting from Mrs latrice. she Is awesome

Latrice was very pleasant and nice

Latrice was very helpful and nice

Latrice was very knowledgeable great customer service

Latrice was very nice and pleasant

Latrice was very helpful and kind very knowledgeable thank you

Latrice has great customer service skills and very knowledgeable.

Latrice was very helpful at first I was a little confused but she broke everything down to the t so I thank you great job

Good customer service

Latrice was very knowledgeable and pleasant excellent customer service well done latrice

Lavaughn was super helpful! Very knowledgeable about the recommended products! Super fast! Excellent customer service!

Latrice was very nice and helpful pretty smile

Latrice was very helpful through the whole process of accommodating me with my best storage option available. Great customer service.

Latrice gave great custimer service. Extremely knowledgeable and very professional. The best ever. jackie

Latrice was very knowledgeable and excellent customer service thanks latrice was awesome

Latrice was very nice great customer service

Latrice was awesome she was very knowledgeable everything went very smooth

Latrice did a excellent job of explaining the step anf was very knowledgeable great customer service

Latrice was a pleasure to work with. Thank you for helping me with my storage needs. I definitely welcome anyone here.

Customer service was excellent!! I don't know what I would've done without Latrice assisting me. She was very professional, calm and patient with me. A tremendous asset to Public Storage. Thanks Latrice for putting me at ease.

Latrice was very nice and pleasant great customer service

Latrice had great customer service and very pleasant thanks latrice

Latrice was extremely helpful. The process was easy and she explained everything to a tee. She made my day considering moving days are usually stress! Thanks!!!

Latrice showed so much professionalism. Good customer service, beautiful smile.

Latrice did a excellent job explaining everything

Latrice is a very professional employee. She was very helpful and cordial. I'm really impressed with her job skills.

Latrice customer service was excellent. Thanks

Latrice was very pleasant and helpful great customer service she made my day thanks latrice

Great customer service, Denna went out of her way to make sure I was please with everything.

The entire process was smooth and easy! We called made a reservation for the unit size we wanted. Showed up was given a tour of the facility and showing of the unit and checked out. Leigha’s service was awesome! You don't find great customer service like this often. Always helpful and patient with me. Willing to help and assist with need when renting and anything that I have needed since I have had a storage unit there. She deserves a bonus for all the hard work that she does and should be commended for the dedicated work.

The lady at the front desk is great! She's gave me all the right information and her customer service is through the roof.

The storage building is very clean inside and out. Customer service is good.

Leigha did an excellent just explaining to me in detail the contract of my rental with Public Storage. She answered all of my many questions with patience and accuracy. When I spend my money I expect and appreciate good customer service, Leigha provide great customer service to myself and the other customers there. Thanks Public Storage.

The young lady Leigha has excellent customer service skills,she is very well mannered,knowledgeable,pleasant, she made sure She showed me the unit and that it worked for my needs. She made sure she answered all my questions so that I understood everything. I came in early in the month to inquire about a unit and she called me and informed me of the availability of the last unit and asked me if I would like to come in. I would recommend this young lady to everyone. I greatly appreciate your employee Leigha.

I never used public storage until now. Ashton was very helpful and informative and what i needed to accommodate the items for storage. I closed the unit and reopened it with the help of Leigha. She was very professional and was able to get me the previous unit for the same price. She is a good manager, good communication skills and a plus to the company. I would definitely use this location again as long as you have a Leigha.

Great customer the staff was pleasant. The property is well keep.

The young lady (Leigha) that helped me with my rental process was very professional and demonstrated great customer service skills. While she had other customers only wanting to deal with her, she went above and beyond to finish my transaction first without me feeling rushed. She even took the time to walk me to my unit which in the past the old staff did not. This is my second time renting from public storage.

The young lady (Leigha) that serviced me, possessed great customer service skills. She was very professional and took care of all of my needs in a timely manner. This is my second time renting at this location over the years and I am glad I came back.

Ashton was the Best. Where did u find him! I love public storage

Ashton has excellent customer service

Latrice was very professional and helpful need more like her

Latrice was very helpful thank you

Ashton was very Good. Thanks public storage for employing Professionals

Latrice was very helpful she made my day great job.

Latrice showrd wonderful customer service. She was is very knowledgeable and friendly. I prefer paying our monthly rental at this location because of her professionalism.

Latrice was great very pleasant

Latrice has great customer service very professional and helpful

Nice staff! Very helpful and amazing customer service. Thank you for making my move a smooth transition.

Latrice has shown excellent customer service to me. I’m proud to know that representative will treat you with the aliment care. She will a manager one day.

Latrice is a great people person made it really easy to understand and she is really helpful

Lattice was wonderful. She gave really GOOD customer service. While she was on the phone with one customer, she was very polite to let us know that she will be with us soon. Love the smile. GOD Bless her. 7700 Central Ave storage.

Latrice was excellent she knew her stuff great job I will recommend anybody to come rent WITH her THANKS latrice

Latrice was very nice and helpful

Thanks Latrice! You made this process so simple!!

Latrice was very helpful thank you great customer service.

Latrice was very knowledgeable and had alot of patience she took her time to explain everything great customer service.

Latrice was very helpful and professional need more like her thank you

Latrice - she was extremely helpful, also changed my light bulb.

Kevin and Latrice were very helpful and professional excellent customer service need more like them if I could give them a ten I would

This was my first time renting here, but I was not disappointed. Kevin offers tremendous customer service!

Lamar & Kevin have great customer service & my GRANDMA & I Quite Pleased with there service 😊

This was a great experience! Kevin was extremely helpful and made the process so easy and pleasant! I felt right at home like I was talking to a family memeber!!! THANK YOU KEVIN!!!! I would definitely recommend this location to store all of your personal belongings if your in need for some storage!

Kevin took really good care of me throughout the process of doing my rental. He was very professional from start to finish and made sure I fully understood everything. Thank you Kevin. I will definitely be renting from you again.

Lamar and Ashton were very supportive and professional during my visit today. I came in totally indecisive but they were quite comforting during this totally unexpected experience and helped me relieve my anxiety. Although i don't look fwd to the moving process, I'm quite confident that i will visit this location again bearing in mind such professionalism.

Ashton & Lamar were the Best workers I have ever met from Public Storage. They were very Funny and had excellent customer service skills. I even Bought some furniture covers I didn’t need lol. No Prob! Thanks guys

Great service and excellent staff.. Lamar and Kevin provided me excellent customer service and made sure all my needs were met. I would highly recommend this location to others..... great experience

Kevin was excellent just want to say you all did a great job by hiring this young man. Very patient and mindful 5 star welcome. Thxs Kevin great job

I was greeted by Lamar and his customer service skills and professionalism was outstanding. He answered any questions I had. He was pleasant and very helpful. On another visit my light was out in my storage unit and when I asked him about it he immediately without hesitation got a new bulb and a ladder to change it . Prompt service that what I like . Thank you for your excellent service Lamar!

Lamar, Kevin, Ashton are so helpful and nice. Their customer service is always on point. Very knowlegable and informative as to what size would best fit our needs and very helpful whenever I need their assistance. They are good people and asset to any company.

Every process with these guys is superb! Paying my bill was not only smooth but Kevin was able to make sure me and my husband understood everything. We highly recommend you store here and make sure you ask for Kevin! Keep it up kid

I came in to look at a space and Kevin was very helpful he answered all my questions and was very professional. My son referred me to this location and I was very pleased I will definitely return if I need the space.

I came to Public Storage to get information about renting a unit and Lamar was very helpful in answering all my questions and concerns! If you want to feel secure in renting a storage unit, contact Lamar!

Words can not explain how helpful and excellent leighs service was. She went above and beyond her duties with helping me. I greatly appreciate all the help from her and Kevin as well. Keep up the good work

Leigh was very professional and efficient a good experience i had with her.

I came in to get a storage unit and Jalonda was such a big help! She answered all of my questions and was very informative! Thanks Jalonda!

Wonderful Customer Service. I went in to make a payment and the manager Jalonda really took her time. Spoke with respect and manners and helped me with all my questions. I left as a well pleased customer #KeepUpTheWork

Great customer service iesha assist me and was very professional. The location was very convenient and the hours are great. Iesha helped me at the last couple minutes of business and I did not feel rushed and all my questions was still answered. She made me feel reassured that my items was safe at this location.

Darryl helped me during his break time so we could speed up the process. They get out of their way to help!

Great Customer Service, Outstanding Facility + Well Kept

Don't like them

Astounding level of customer service and professionalism from the young ladies working here. Thanks Esha for your patience and understanding.

Very good employees Iesha and Rachel they are excellent. I will always keep my belongings here as long as they represent your establishment!

Old building but great customer service ... Keep up the good work Mrs. Iesha.

Customer service is excellent here! Although it's an old facility it's well maintained and Iesha was great with satisfying my needs.

Front desk weekend person unfriendly.

The customer service here was awesome. Thank you Iesha for your services keep up the good work!!!

This location has excellent customer service. The young lady(Iesha) who helped me handled everything in a timely​ manner.... Very professional!!! Thanks ....

Great customer service here! Iesha is just the sweetest young lady youll ever meet. I've been needing to write a review for her for a while now but it always slips my mind, but of course i always believe she provides me with 5 star service every month!!

Love these ladies here! It's very seldom that you can go to an establishment now and the people actually know and love there jobs! Great job ladies see you next month

Customer service here is very good both Rachel and Iesha are very polite and very knowledgeable about storages!

very good！

Iesha and Rachel are GREAT! Came to pay my bill as always and once again great customer service very nice ladies for your establishment.

I just rented a 10x20 here with Iesha she was very pleasant and professional. This is my second time renting here and they have GREAT employees!

I recently rented here last Monday and customer service here is awesome. Iesha helped with finding me the right space but also considering my budget. A young lady by the name of Rachel was also there and she was just as friendly. Great ladies for your business!

I rented at this property today and kodos goes to Iesha she was awesome! I actually reserved a unit that was way to small but i liked the promotion and price lol. Iesha asured me not to worry, and she found me a unit that was actually perfect with the promotion that i wanted. GREAT CUSTOMER SERVICE!

Property well kept and very clean and also Iesha was very professional and helpful.

I hate this storage.

I rented here about a month ago and Esha helped me with finding the right space and she was very polite and patient . The property was clean and the space worked out perfect!!!

Excellent service need a good raise

I rented a unit today it went very well Iesha helped me reserve a unit and I came back today to complete all the paperwork and she actually saved me money with 50% off which I did not reserve it with that promotion. I'm very pleased with the customer service.

Very friendly service Esha answer all the questions i needed to know

Iesha was very professional reserving storage unit. Iesha was helpful in explaining the usage of storage products. Rachael was very professional and she initiated the business precisely. Thank You Ladies!

I rented my second unit here today with Esha and she was awesome. Im a little older so she was very clear with me and broke everything down to where i understood. Over all customer service was great

The service was great so i had no problems

Thanks Tia!!! Thanks for your help, awesome job.

Ms Tia was wounderful. She was very nice and knowledgeable in helping me select the right size unit for my storage needs. I was highly impress with the overall customer service and the friendliness of the staff.

Ms.TIA was wonderful,she's a great representative 4 your establishment she was understanding she asked questions as to what I was trying to store made sure that i knew what i was getting into the right condition. walked me through all of the accessories and things that I wood need

I had a wonderful experience with Jazsmin and Tia. They provided excellent service with a laugh to past the time. I would recommend them to anyone maid my hour feel like 15mins. THANKS LADIES

Rented a unit at this location and Tia was a great help. Very patient knowledgeable and helpful thank you

Nicole is a very pleasant young lady, I came in Sunday requiring about storage at your Centra Ave. location. She's very outspoken and she informed me about the cost of the storage space I need.Ms.Nicole is someone who I can acknowledge at saling your business. Me my husband wanted to give a Good review on Business. We where highly please and look forward in using you'll company in the future. Thanks, Public Storage for having such a young lady like her.

Just purchasing my storage unit. The staff is really nice and helpful.

Thanks for the great service ladies !

came to the office last minute and was taken care of by Tia she foundthe perfect unit with a great price. thanks for your help

The young lady that works at the front seat was very helpful, polite, curteous, she called me that morning to see I was still coming to rent the storage. She has excellent customer service skills I had no complaints the storage was very clean spotless. My name is Tanganyika Hawkins I rented the storage Tuesday of this week. I think her name was Tia if I am not mistaking.

Easy process thanks so much!

The staff was very patient and courteous. I recommend this place highly. Tia & Nicole are very professional.

I come to the property and am always greated by the nice woman Tia in the office. She always has a exceptional smile on her face . thank you Tia

Came to property an it was very clean an the young lady was very much helpful

I believe the name of the young lady that helped me was Tia she just did an outstanding job I was very satisfied with the service and I would recommend it to anyone

Tia was great. Had all the boxes I needed!

Tia has provided great customer service everyday that I needed her assistance.

Tia was a great help i have been woth you. All for 30 daus and from the initial transaction she has given me extrordonary customer service! Thank you Tia

I come to the property to pay my bill Tia is always such a pleasure to work with.

Came to the property inquiring about storing my home. I was referred by mutual customer. When I met and talked to her she reassured me after I was leary to store my most personal belongings. She let me know of the different ways to guarantee they will be ok. She was great. I will be back when it's moving day I'm glad I was able to relieve a little stress knowing I can store safety glad I was referred . Thanks for the laughs and great customer service

Came .to this location to make a payment and Tia was a pleasure as .she always is. I come from a different location just to get get her great service. Great job

tia & dom are great! they give the best service when i come! thank you both

God allow one of his angels to help me this morning. She was awesome and had a listening ear. I give her Service 100 % She really knew what she was doing. Thank You Lord For Blessing me With Ms.Tia ,I pray that You keep blessing her.

Cons - This is not a climate controlled facility. It gets very hot and very cold and everything in between. - Doors to the out door units are not sealed. Expect dust, leaves and anything that can make thru on your valuables. Do not put valuables by the door. They will get wet. - Do not count on using the toilets, because you never know when it is available. - The property is run down compared to newer facilities. - The lighting is poor. - Rain water gets into the interior hallways. - Outdoor drainage hole cover is broken. A major hazard, which has gone unprepared for months, now. - Overloaded dumpster attracts raccoon and other rodents. - Every year your rent will increase. - You can't get into facility after the 5th of the month if you have not paid your rent. - High late fees if payment is received after the 15th of the month. - Do not bother negotiating with them for late fees. They won't budge. Pros - The staff is OK. They will try to assist you with basic questions. - The staff will call you to remind you when your bill is due.

Tia at public storage Wow great visit very personal outstanding

I was so stressed out about my storage unit going to auction due to a balance on my account until I spoke with Tia. OMG she was amazing; not only was she polite, patient and soft spoken she also reassured me that everything would be okay. I payed my balance in full, moved my items into a smaller unit that I could better afford and left feeling like I was a valued customer. Just think I almost gave up on Public Storage!

Great service thank you Tia. ;-)

Tia gave me great service and I wound love to continue stay with public storage

Dominique provided great service.

Tia is a true Gem for this company. She was efficient and took care of all my needs with urgency!

I came to this location to rent Tia was very helpful she was also knowledgeable of her job. I will recommend her to more l!

My experience was great. No hassle, reasonable prices. The lady that helped me Shantea Cross was down to earth, friendly and very helpful. I recommend this place to all.

I had a great experience when I came to this location today with Tia she has a great personality and she was very knowing of her work! thanks we need more like her

DOMINIQUE GAVE ME EXCELLENT SERVICE!

Today visited public storage at 7700 central Ave and received the best customer service ever from a young lady name Tia...She was very nice a respectful..Wish it was more Tia's out here..

Nice customer service.

I've been storing my belongings here for at least 2 years and the staff especially nicole has always been wonderful and professional. There's one particular incident that I'll never forget that nicole assisted me with I received a notice to increase my monthly bill and I was very upset and belligerent. however nicole stayed very professional and walk me through the whole process to let me know why the increase happened she remained calm throughout the whole conversation and that really set home with me because customer service is the number one thing that any company to benefit from.

Dominique & Kristy was so helpful... If u need a storage visit them

The gentle that help (dominique) me was very fast and efficient. He explained everything to me very well. Great customer service.

Both employees were great..nicole & Dominique

Keep up the great work Nicole!!

I have to say that I'm very pleased with the professionalism and service I received at this location. Nicole is courteous and knowledgeable and that is why I chose public storage over the other storage places.

This is my first time using a storage facility. The staff at Public Storage was very nice, patient, and explained everything I needed to know. I feel that my possessions will be safe at this location. Ramona made me feel confident that there was nothing to worry about.

I have had storage with the Cheverly facility for over three years. All of my experiences have been very positive. Nicole and the rest of the Public Storage staff are always friendly, courteous and professional. They are very knowledgeable about the storage business and are always so willing to help and be of service to their customers. Just yesterday, I emptied my storage unit and Nicole was right there being as helpful as ever. Thanks to the entire Pubic Storage staff for their personal touch.

Nice

Nicole was very helpful helping me with my packing needs.

Customer service was great. The store rep was able to explain everything to me with a very friendly attitude

Great Service and excellent staff

Tia was so great, helpful, and friendly

Lashana and Nicole were very professional .

Ms. Nicole was very professional and attentive to my needs. She was very informative in assisting me with the different types of storage units that would better meet my needs. I would DEFINITELY recommend this Public Storage location to family and friends. Thanks Ms. Nicole.

I went to this storage location a couple of days ago and was clueless on what to do but Nicole was very heplful and friendly to assist with everything I needed...great place!!

Morgan lashana and nicole are very welcoming and always smiling and I enjoy renting here. Thank you!

Great service.

Thank you Nicole for your great customer service!! I will definitely recommend Public Storage to others!

I used Public Storage in Dec 2013 and I worked with your property manager Nicole Grier. Ms. Grier was very knowledgeable, helpful and had the type of customer service that makes you come back and tell your good friends and family about. I was apprehensive about my exact needs and storage facilities in general and Nicole was patient with me and made sure I knew exactly what I was getting myself into.Plus, I wasn't rushed, Nicole made me feel like a priority and not just another customer. I have since moved to NC but whenever I have storage needs I always think of Public Storage because of the experience I had with Nicole at your facility. (20446)

It was my first time renting a storage unit Nicole made it a very pleasant an easy she was very knowledgable. the unit was clean as was the property.

I visited this location and had the great pleasure of meeting Nicole. I was very unfamiliar with the whole storage process as I've never had to use storage before. Nicole was very helpful and polite, she answered all of my questions and did not rush the process. I was a bit indecisive because I had no idea what I needed but I was glad I made the decision to visit this facility because she made it a very easy and smooth process. I would definietly recommend to anyone in need of storage to visit Nicole at this facility.

I came at the last minute and the staff was excellent! I didn't get an attitude for coming in a minute before closing. Tia was great! She was very thorough and professional.

Very dissapointed. Price not as advertised. The $1 for the first month, did not apply to the unit (which was the smallest they had) that I needed. I can only go to the shed during daylight hours because there is no light to see anything by. I don't blame the staff for anything but the light being out, but ass soon as I find the time, I will be moving out!

I came to public storage trying to decide which company to go with because another storage place was cheaper, but when I got there the customer service I received made my decision easy. Nicole the property manager was professional, courteous, and made me feel comfortable. The property was clean and safe. I would definitely recommend anyone looking for storage to go see Nicole on central ave, you wont regret it.

Nicole the Property Manager assisted me when I came in, she was very knowledgeable of the products and got me in out in a timely fashion. I would suggest if anyone is in need of storage or just needs supplies to visit this location and see Nicole.

I had the storage for three years before moving my materials out and I did not have any problems and issues with this facility. Every individual I encountered were friendly and supportive. If I had to recommend someone to use the facility to store their materials, this is a good place to do it.

When i moved into my unit, Ray helped me fine the space that would accommodate my needs. When my reservation was made by the corporate office, they gave me a unit that wasn't big enough. Ray went out of way showing me different units until we found one that would hold all of my things. Ray was very friendly, he asked me if i had any questions that he could answer, one thing led to another and i found out that Ray likes a different football team than i do. Overall Ray help me out with everything and we still chat about football if our paths cross when i'm at my unit. Thanks Ray!

I checked into my rental unit this past weeked and it was a wonderful experience. Ray was exceptional at customer service, well versed in the details of the contract, and a very pleasant person to work with. I feel very confident in this facility's security and access policies.

The Property Manager Ray has excellent Customer Service skills. He was very professional, greeted me at the door and made me feel like I made a very good decision to rent a storage unit at this particular Public Storage. I was inquiring about renting a storage unit at the Public Storage further down Central Avenue, but when I saw the prices and checked with the Cheverly location, I was truly amazed. I completed my information online and received an email. Ray called me but I was not available, so I called back and his professionalism was very good. He answered all of my questions and made me feel comfortable to rent a storage unit. When I visited the office in person, he took me to see the unit that I would be renting and described everything to me in detail. And he is such a gentleman. He was saying "Yes Ma'am to me and would hold the door as I walked through. He asked how was my day and that really made me feel good. After a long busy day at work, it was nice to hear someone ask how was my day. I would recommend my family and friends to the Cheverly Public Storage and tell them to see Ray and that he would take very good care of them.

I had an excellent experience, with Nicole when I rented my storage unit. She was knowledgeable, friendly, and attentive to all my questions and concerns. Nicole is an excellent asset to Public Storage and hopefully you recognize a great employee and reflect your efficiency and professionalism in her salary. She would be an asset for any company or organization.