Public Storage Self-Storage Units at 8701 Central Ave, Capitol Heights, MD

Antonio has the best customer service !

Best service

Ron thank you for finding the right location and price

Antonio was very helpful. He explained everything that I wanted/needed to know.

Ron thank you for your help and getting the right price at the right location

Antonio was a HUGE help to me with finding everything I needed. He went out of his way to walked me to my storage as it did not meet my expectation he then walked me to another which was around the whole facility and found exactly what I needed.

Ron has ALWAYS BEEN THERE TO ASSIST SINCE HYATTSVILLE LOCATIONS.. He is the Best in Customer Service!!!! Five Stars All day

Ron thanks for your help you best

Thank you Ron for a great experience

Thank you Ron for the help in securing res

Great people, clean, fast and respectful service

I appreciate the customer the service

Antonio and Ron are very helpful with everything I need to rent storage

Both sales rep where very helpful Antonio and Ron thanks

Such a wonderful group of people and down to earth love this location.

Thanks so much your wonderful. Your team helped me so so much and I appreciate them so much. I will come here at anytime. I will refer as well. Very pleasant 💕💕💕💕

The best experience I’ve ever had renting a storage unit. Gotta give Antonio his flowers! The man took my stressful situation of moving and turned it into a great experience. Public storage, please thank this employee for me!!!

Ron, thanks for a good experience

Ron thank you for being a valued manager to me fall these years. You are a consumate professional. Thank you again

I can’t say enough about the staff who work at this location. Ron and Antoine went above and beyond to help us get our storage facilities. They are extremely knowledgeable, helpful, and thoughtful. I hope they are recognized for all they are contributing to the Public Storage company. Thanks so much to both of them!! I will definitely spread the word about this location.

Loved the customer service, the guy who helped me on Sunday February 26 was very professional and helpful.

Customer service here is of the HIGHEST quality. Ron took care of us in a fast and efficient manner. Completely satisfied customer here…will recommend!

Antonio was a pleasure to work with today!

Ron was amazing, thank you soo much!!

A storage unit is a storage unit, right? But it was the customer service here that did it for meeee. Ron was hella helpful getting me sorted my complicated move-in accomplished. I hope to never need storage again, but if I do; I'll be sure to do so here. His problem-solving suggestions gave me great peace of mind and made a stressful move a lot easier to deal with.

The GM, Ron, is the best! This location has been my go-to storage solution for years. Highly recommend!

I want to thank Mr. Ron for his absolute professional service he have given to my Family. I will absolutely refer those who are in need of storage space. Thank you Ron, Thank you Public Storage. Jamil Ali and Karen Hameed

Loved the help from the team at this location they where very nice and professional and gave excellent customer service Leea was very informative and gave me the best deal. Desi and khadijah also gave excellent customer service while assisting Leea.

This is a very good Public Storage. "Ron" - is > the best < manager in the company. He continues to be a great professional

Excellent Storage knowledge. Rent here. I continue to come here for supplies and storage understanding. Rent here folks. Ron is very helpful

Ron thanks for being professional at all times

Ron always gives the best customer service! He always greets me with a smile and is very knowledgeable. I recommend this location because of him! I've had a storage unit here for over a year and he's always accommodating. 5 star treatment

Antonio was so helpful to get me a unit with a reduced rate thank you

I came in and this guys make my day perfect. I do recommend this place they’re so friendly and helpful

We need more people like him he made my day win I came in to the store

Ron is a wonderful host who goes above and beyond to insure a safe and comfortable stay in your storage unit. He’s always helpful and willing to meet the customer needs. Highly recommend this public storage with great customer service.

Mr. Ron aka King of Customer Service. Very professional and knows how to deal with people. He puts the Ahhh in de-stress!. I would highly recommend others to come here. U-haul has steep competition being next door to Public Storage.

Shalom and Blessings Ron was very professional and a blessed during such a fast pace busy time , He was very helpful in rectifying what could have been challenging while movers here as well, could have been hectic. Thank you if customer service could be like this everywhere ho🙏🏾❤️🎉

Ron thankyou for helping me with such Professionalism and kindness. I really appreciate it as a Brand New Customer.

Thank you for your Professionalism Ron

Ron is one of the kindest people I’ve had the pleasure of being helped by at this location. I’d definitely recommend him if you’re looking for good customer service and a laugh.

Great service and very helpful !!

Thank you for your help and understanding

First, I'd like to thank Ron for making my initial contact a positive experience. He assisted with my reservation and also ensured that my unit fit my need. His attitude was great, and hence his customer service was likewise. Thanks Ron. Upon visiting my unit I ran into Antonio, another positive employee with a great attitude. I appreciate them both, and from the looks of past reviews for this facility they've, along with others, played a part in turning around the quality of service and image. Again, thanks to you both for being customer oriented and rendering the best service possible.

Rok was great !

Thank you Ron and Antonio for helping me save money. Your customer service is A-1👍

Thank you for a great experience

Thank you Ron for a great experience

Came to get packing supplies again and they are the best

Thank you Ron for a professional experience

Ron was an absolute gem to work with. He was very informative and extremely helpful and helped ease the transition of moving. The facilities are extremely clean and organized and we absolutely love it.

Ron is the BOMB! Every time I visit and he’s there, his customer service is TOP NOTCH!!! Always a pleasure and thankful for his kindness and helpful hand 😊🥰 love it!!!

Antonio was very informative and helpful…it was almost closing time too! Thank you for your help!!!

Thank you Ron for a great experience and continue 5o appreciate

Antonio and Ron went above and beyond to help me with my rental and my app set up very happy with the service

Thank you for a professional experience Ron

Ron and Antonio you were both very professional. Got me in and out very quickly!!

Thank you Brother Ron for your service and professionalism

Thank you for being a consummate professional as always

Ron thank you for a great move in… you started my month off with a blessing

Great experience….. well kept and friendly staff… Antonio was very helpful

Came here for packing supplies. Love the product knowledge

Ron has the best customer service, hands down!! His ability to relate to each individual customer is amazing ( i witnessed it) he is truly a people person and an asset in this area where not everyone strives for excellence. Ron's professionalism and knowledge of the storage business is what made me choose public storage. Thank you Ron!

Stopped in to get some packaging. Ron was very professional and helpful! Was able to get everything I needed in a timely manner

Ron was very professional and friendly. He was able to meet all of my needs.

Nice facility but the increase in rent is running me away.

Ron P. Thank you so much for your outstanding service.

Antonio has great customer service . Very professional . Very quick and efficient.

Thank You Ron for your hard work, you’re very Professional. Thank You for taking the time to answer my many questions. You’ve always showed dedication towards your customers.

Service at this location is excellent especially Antonio And Ron

Is the gentleman at this site were very patient and very kind sense of humor and greeted me with a good morning

Antonio and Ron has excellent service. Keeps the property clean. Always polite and upbeat when they call me.

Thank you for the professionalism

Antonio was very helpful when I came to pay my aunts storage bill, I appreciate his patience with me & him taking the time to explain everything.

Ron thank you so much for your help

Ron thank you for your professional service! Every question I had was answered thoroughly.

Ron thank you for your help

Very helpful

THANK YOU RON FOR ALWAYS BEING GREAT!!!

Ron was amazing! He took his time and explained everything. Highly recommend!

So much respect for your staff and taking the time to speak and walk thru the steps as i was moving and learning under high stress . Positive Vibes and Relaxed My Nerves Thank You, Mr.Ron

So far public storage is decent, but what I didn't understand is the more people rent spaces the more my storage rent goes up because of demand, that's what I've been told.

Ron thank you for your excellent service. From the beginning to the end. 100 percent quality service and than you again

Ron thank you for your help

Thank you Ron for your professionalism and knowledge

Had a situation with my move in and Ron took care of me to make my move in satisfactory! Thanks Ron & Public Storage!

Sonia was very helpful and very polite. She's very knowledgeable of the job and she knows her property. What an positive asset to Public Storage she is i give her a 10 out of 10

Ron has been a big help and a blessing!

Thank you Ron for helping me get a decrease on my rate and being a pleasant person

Thank you Ron and Antonio for your customer service and help in saving money

So this is the only storage place you need! Ron & Antonio were so professional and welcoming. My first storage experience was horrible but they have changed my mind. If ever in the future I would need another facility this is the only place I would use due to their customer service!!! 10 stars for Ron & Antonio!!!!

Ron thank you so much for your excellent customer service.

First of all I was in need of a good place for my things and when I came there I met Mr. Ron and he was professional and made me feel comfortable about the entire process...I appreciated the great customer service I received. 🙂

I've had many storage units throught the DMV and MD over the years. So far, this has been the VERY BEST combination of professional customer service, facility quality, cleanliness and price I've ever found. In fact, I just dumped 4 units at 2 other locations (not all climate controlled), am bringing it all here and am paying significantly less with room to spare (!) in my 1st floor easily accessible yet very secure and clean-feeling climate-controlled storage space. The wonderful manager Ron has gone above and beyond to make this a great experience and I only wish I'd checked this location out sooner. This spot is so convenient to routes 95/495/50 and has straight non-highway truck access to downtown DC and Annapolis in each direction (no turns for your drivers). There are also lots of quickie cheap conveniences, higher-end shopping and grocery stores, and great takeouts and sit-downs for anything you might need to wrap up/address, pick up for your unit or to take a break. I would have expected to pay much more than this. Thank you Ron and Public Storage Central Ave!

Professional Great customer service Antonio should be a trainer customer service trainer

Vacated my unit and Antonio at the front desk gave exceptional service! Very nice and professional!

Thank you Ron for being the consummate professional

Thank you Ron for helping us out. Rent here

I had the need to switch units after establishing an account earlier in the week. Terraye was most helpful in working though with me the financial pros and cons between the units versus other options. Terraye was awesome. I highly recommend this Public Storage at 8701 Central Ave.

Antonio helps me stay on top! Very supportive and appreciated👍🏼

Terraye & Ron are so very courteous, caring and helpful towards the customers storage needs. I would gladly recommend anyone to become a customer at the Public Storage located at 8701 Central Avenue. You will be glad and satisfied with the service provided.

Manager Terri she's the greatest 👍🏽

Sonya and Whitney has awesome customer service

Ron and Antonio were amazing and accommodating.

My experience at this location with Ron, has been exceptional. He goes above and beyond to assist customers, definitely an asset to Public Storage. I've been renting at this location since 2012. Kudos!!

Thank you Ron for showing me the App will be very useful this winter

I must say, this Public Storage is clean always friendly, and very professional. Thank You Ron and the team for such great service.

Thank you Ron gor being you and and great manager

Thankful so much to Antonio, very helpful and answered all my questions.

Ron, THANK YOU for all of your assistance!!!

I shopped around for the best option and this location far exceeded my expectations. I initially spoke with Perraye on the phone who skillfully walked me through options available and pricing. Perraye also guided me through the online reservation process in order to hold a unit and secure an on-site visit. Once I arrived, Perraye was a true professional in delineating the requirements for the storage facility while sustaining a positive and engaging attitude. Finally, the location was very clean, well maintained, and most of all, secure. I would highly recommend this location if you are looking for a storage unit in the area.

Thank you Ron for a great and professional experience

10 stars for my man Antonio he did a great job at making me feel comfortable about leaving my stuff here

Ron was so helpful… I will go out of my way to come to this location again. I’m happy.

Ron gave me the greatest customer service ever. He is a great gentleman.

The best service ever thanks ron and tuarray

Ron is very professional and I recommend using this facility.

Ron Thank you for a professional experience

Mr.Ron was awesome,His customer service is unmatched.Move in and out was so smooth.Thank you so much Mr.Ron👍

Antonio and Ron thank you for staying open past 5 so I can pay my bill! Appreciate your service!

Ron thank you for your services

Came into today and had a great service! Thank you Ron and Antonio for your service! Professional and humble fellas

Antonio that for great service and saving me money. You the best

Wait time is bad. Need employees

Terraye was a great help and her customer service is great! Sweet girl!

Ron at the front desk is so wonderful and helped me several times, both on phone and in person, to ensure that my move (both in and out) went smooth and hassle free. The storage place itself is great and temperature controlled.

Staff is friendly and as helpful as they can be considering their resources. I just wish the office was open more often but 5 stars regardless. Very clean.

Thank you Ron.

Thank you Ron for an easy experience

Gabby thank you helping us with our moving storage unit and for a professional experience

Than you Ron for helping me with rate and payment. You're the best

Thank you Ron

Ron, you're the best! Excellent customer service!

Thankyou for a professional experience Ron

Great service!!!! I'm glad to be back !!!! Ron and team!!!!! Thank you!!!

Ron gave great personality and customer service. Very helpful, when you come don’t hesitate to go to Ron.

Manager at the 8701 Central Avenue location has provided me with not only top courtesy, but has gone above and beyond by authorizing a reduction in my monthly rental fees. I was overwhelmed with excitement and more than content that a large corporation like Public Storage, would take the opportunity to show such a kind gesture toward its loyal customers like me. It's Manager, Ron, will also get my accolades for his courtesy and professionalism. He has more than earned the five stars!!!!! One Satisfied Customer!!!

Came in to get packing supplies for my current move, Gabby was a professional and helped me with everything I needed. Will come back again

I have rented a storage unit at the Capitol Heights location for a little over a year now. I love this location. The facility is clean and the service I receive from Mrs. Sonya Curtis is great! I am glad that she is still the FACE for this location. Good customer service is what moves me. I have referred a few friends and family to utilize this location for their storage needs.

I have been very pleased with the professionalism and excellent customer service given by Mr. Ron. My earlier years of experience wasn't very pleasant with 1 or 2 of ladies. Mr. Ron is the best and makes it a pleasure to do business! Thank you!!!

Great place to storage stuff

Great service and super clean. Well maintained property.

Thank you Ron a safe and easy experience

Thank you Ron for being professional

Everything was made easy. Ron was the best with customer service.

No matter what day I’m there the customer service is excellent! Special praise to Jordan and Ron, who were friendly, knowledgeable, and kind. Storing here was easy and I know my stuff is safe.

Ron thank you for being so helpful

Ron is fantastic

Thank you for being professional

Thank you Ron for being a consummate professional

Came to get packing supplies. Ron knows. Come here!!!!!

Ron and Jordan were awesome in helping us get everything we needed settled! Will definitely be returning for anything we need! This team is awesome!

Manager is very helpful, easy move in process

Storage units are easily accessible a d there is a staff member available 24 hours per day.

Jordan gave me excellent services with a bright smile. She also gave very good information and I will be using this facility 👍🏽

I HAD TO COME AGAIN. I AMAZING PACKING SUPPLIES AND RON IS THE BEST ON PRODUCT KNKWLEDGE

Ron Thank you for a professional experience

I went to this location to pick up some packing supplies. Ron was on point and i will go back again!!!!!!!

Staff was very helpful and showed excellent product knowledge

Thank you Ron for helping in a very interesting time in my life Rent here

Ron thank you for everything

My husband and I cannot express how great the customer service was that we received. We were at Public Storage 2 days in a row, almost from the time they opened until they closed. Each day, we saw Ron Page assisting customers, checking out the units, and making sure our expectations were met. It is so refreshing to meet someone who takes pride in their job, and has such a great personality. Public Storage, you have a great employee in Ron. Many times people don't praise great work, and only write comments to complain. So we wanted to take time to make sure the higher ups know how much we appreciate the assistance we received from Ron .

Thank you Ron and Jordan for treating us like royalty and making us feel appreciated

Ron provided exceptional customer service. No matter what questions I had, Ron made the experience seamless, relatable and personable. I highly recommend this location. Just ask for Ron!

Ron for your service and expertise

best packing supplies in the area, thank you Ron

I came in with just question about renting a unit with then and Ron showed me a few and really showed what size would be great. The property looks great. I am for sure coming back to get a unit.

2nd time back Thanks Ron you made my experience a pleasure instead of a chore. Love this spot.

Thank you Ron

Ron thank you for a special experience

Thank you Ron for sooo much help

Ron was amazing excellent service!

Ron was extremely nice and friendly just a personable gentleman and explained everything thoroughly just a pleasant presence to converse and do business with. Thank you Ron!

Came in to get package supplies, a guy named Ron Paige was very helpful

Jordan and Ron thanks for your service and my wonderful experience!!!!

The process didn’t take as long as I thought it would. The employee I spoke to (Kevin) explained things really well.

Ron thank you for a good day

I had one of the greatest experiences ever, the customer service here is Immaculate they care about you and do their best to go above and beyond to assist you in ANYWAY possible. My great experience came from Mr. Ron and Ms. Jordan, they were EXTREMELY helpful with my concerns and any questions I had at the time. I reeaalllyyyy wish and hope that they continue to employ outstanding employees such as Mr. Ron and Ms. Jordan, they are the best of the best and without a doubt, deserve a pay raise or promotion or something lol. Thank you public storage and staff.

Thank you Ron for being so professional

I have been renting from public storage for over a year now the experience has been nothing short of excellent customer service thank you so much to Ron and Jordan, affordable prices, great service and clean secure facility.

Ron thank you for all your help. Ron was very professional and helpful.. Thx you Ron

Very happy I chose this location as a new customer. From the great customer service by phone to the OUTSTANDING follow up call back once my reservation was confirmed then meeting JORDAN to close the deal. JORDAN by far was OUTSTANDING answering all of my questions and very patient through the process. Truly a lost art kudos to JORDAN and the team!

Ron thank you for your professional service

Ron and Kevin were great. They made the rental process simple. Guys keep up the good work. Thanks for your help.

My experience with public storage was great. Staff was very helpful especially Jordan who took the time and walk down to the building were my unit was and waited while I went inside to check out the space. Thanks Jordan!

Excellent service. Ron was a pro!!

Ron was so great! I just needed some packing supplies but was unsure what to get! He helped me by asking me questions about what I was packing and helped me get exactly what I needed thanks again!

Thanks Ron for being professional and courteous!

Good customer service.

Blen Dine. Has done a great job. Very polite and respectful.

A rude employee by the name of Jordan with a nasty attitude told me I should have left my 6 year old child in the car by herself in 90 degree weather when I went to the door to get a pushcart. One person is allowed inside the store not outside of the door. I have had nothing but good customer service at this location for the last 5 months. If Jordan doesn’t like her job she should quit. I would recommend something that does not require any interaction with people since she recommends child endangerment and does not value human life.

The two employees were not helpful at all. Made an reservation for the unit and wanted to inspect it first and was told that we are not able to show you the unit before you sign the contract. Very unprofessional and rude...Dont rent here

Place is a scam. Do not use this facility!! They are not upfront and refused the keys from my husband on March 2nd when he tried to close the unit and made him pay for the entire month of March although the unit is empty. Now we are in a pandemic and I am getting harassing calls and emails that I need to pay for a unit my husband has been closed out but they refused the keys and are now still trying to continually charge me. We are not risking our families’ health to turn in keys that the mgr refuse to take 2 months ago!! If I could rate this place a 0 I would but since I can’t I am going to blast this place until I get a call from corporate on every social platform I can find b/c they are scamming to make people pay for units they are no longer using to make their store goals!!

Desi was a wonderful person to work with. She walked me through everything and ensured that I was all set for move in. I would totally recommend Public Storage and ask for Desi when you go there. Great Job!!!!

Easy sign up process. Clean and well organized facility. Very friendly staff.

Great Customer Sevice by Leea. She was very helpful and kind.

Blendine was great got me what I needed fast and was very informative. Even got me the rest size storage I needed because the one I had was too big

Leea was a true professional. She through in her fishing pole. Reeled me in and sold me a unit. She is a great representative of your company. Great salesperson!!!!

Leea was very helpful and awesome please get her a cart and a raise immediately.

Leea was great assisting me! Thanks so much for the wonderful customer service.

The very nice and informative older gentleman helped and went out of his way to. contact Patrice at the other location very grateful and appreciative And pleased thank u all so much

Denna did a great job! She has great energy and great customer service. Lea was both patient and kind! Thank you!

I was greeted and help by Khadijah and she was very helpful and pleasant

Great customer service

Lea was awesome! Walked me through all of the politics, signed and I was done in a matter of minutes. Not to mention the cleanliness of the unit! Thanks!

Had a professional experience. The agent was very helpful answered and my questions. Very positive experience.

My host was very patient and responsive with all of my questions and concerns. Leea was the person who assisted me. Thanks Leea!! 😁

Leeah assisted me in having a great customer experience. The staff here were very friendly and explained in detail all of the services and fees that came with the rental. 10/10 recommend

It was a very nice check in and khadijah was wonderful

Leea is an outstanding customer service representative she explained every step and her attitude was very pleasant and very knowledgeable about the company it was great doing business with her

Khadijah Good job well done

Blendine was the perfect professional women at PS!

I was helped by Khadijah upon check-in. She was helpful and ensured I understood everything about storing and accessing my items. Even though the check in process went smoothly, all the fees weren't explained in detail upfront. I only saw some additional items AFTER running my card and getting a receipt, even though I asked for a cost breakdown. I don't mind paying, I do appreciate understanding exactly what I'm paying for though.

She was amazing khadijah is a well spoking person and has a excellent knowledge on everything i was very pleased with her today and our customers experience GREAT JOB👍👍👍👍👍👍👍👍😊😊😊😊😊😊

I got the hook up on my unit and the staff went above and beyond for me. Thanks to them I can see out of my windshield when I drive. My ride was about to be at max capacity as if it were a 10×10 unit. Put a lock on it if you wanna keep it!!

I came in and was helped by Desi, she was super sweet, friendly and professional. The process was very smooth and fast. I also bought some boxes for my move. The office and storage unit was very clean. I am very happy with the service I received. Will be back again

One of the staff members was a really big help (Khadijah) warm and welcoming gave us detailed information and just all around friendly she rocks 👍🏾

Blendine was very great. She provided us with the most incredible service. She was very informative. The units were very clean. Again I would recommend this facility to anyone. They are the best. Thanks blendine for your service.

They really made me feel good about my decisions and helped me confirm my right size with options until I was satisfied. The ladies are so dignified and funny. Really enjoyed my first time experience.

Store and units were in prestine condition. The staff was friendly, helpful and professional. The associate (Khadijah) that helped me through the process was knowledgeable about the products and services with exceptional customer service skills. Keep up the fantastic work 💪.

Wonderful Staff and Quick Turn around! Great deal with 1st month free and $1 down!

DeJonte was very professional in handling my payment and she was polite. Her customer service and kindness is outstanding and she should be commended for her hard work.

I LOVE THEM! They the best the whole staff Bledlinee Khadaijah

Blendine and Desi gave good service customer. Service was very good. Everything was very good.

Great customer service very friendly staff and a very clean place I enjoyed my experience thank you leea you were very helpful and informative.

My whole experience was very nice and I got exactly what I needed and the whole team was so nice and helpful thank you public storage.

The staff was knowledge, pleasant and very helpful. I've rented from this company before but this was so flawless

I had a wonderful experience with Leea. The professionalism and familiarity with the overall process was exceptional. I actually had a enjoyable tour and experience overall today. Thank you!

Nice and caring customer service and helpful advice

Leea was very helpful and friendly. She made me feel very comfortable renting with Public Storage. Thanks Leea

Very disappointed in my continuous experience with Public Storage. Prior to selecting this location, I inquired during several inquiries about the rental amount potentially increasing and was advised that would not happen. Not only did it increase, but it increased by 30%. I never received the $1.00 initial monthly rate that was advertised. Reaching out to the Property Manager proved to not be helpful. Very disappointed. I understand that this is a business, but, I actively did my research and inquired. Otherwise, I would have selected a smaller unit. Transparency is essential.

Ms Leea was very professional and outstanding; very knowledgeable about public storage, great service with a smile; also made sure I was satisfied with my unit pricing and location.👍🏾👍🏾

Excellent service

I enjoyed my experience with DeJonte on 11/16/2019 when I came in to purchase a storage bin. She was very pleasant and helpful.

First time renting storage! All the staff displayed GREAT customer service!

It has been a long time since I haven't been there, and it's feel like the day I moved in when I went there today. Same great customer, same great personality. Blendine always took good care of me. It was nice seen you guys again. It's always a party whenever I go to this place lol. Everyone is always so nice to me. Blendine, Iesha and Ed always gave me the most outstanding customer service. Expecially Blendine, I don't think there is ever a time that I go in there for her not to have the biggest smile in her face, and she always cleaning that property. That's why this place is so clean and organize. If anyone needs to store their items at a clean location with great customer service, go see these guys; they will take care of you. Make sure you go to public storage, not U-haul (they are right next door to them, they are terrible)

Leea gave me great customer service the whole staff was very friendly and helpful I was very satisfied with my experience thank you.

I enjoyed my experience with leea shr gave me great customer service.

Ms Blendine gave very good service 100 percent 5 stars thank you😀

The staff was very sweet and attentive! Great customer service. Blendine showed me a couple spaces and was very helpful walking me and my aunt through the rental process. She answered all my questions! Very easy and seamless process. Thanks for all your help!

Blendine did a great job with my rental. She gave great customer and have a great personality. Thanks.

Great customer service!!!

I had a wonderful experience with Leea. The professionalism and familiarity with the overall process was exceptional. The facilities are very clean and inviting! The value is worth the experience! Thank you! James W.

Great customer service

I had a great experience today, the staff was very helpful and very knowledgeable. They took the time to allow me to check out multiple units, which was very helpful in the selection process.

I like the great customer service I received Leea was very helpful and informative and the whole team was friendly I would definitely recommend thank you

Great place. Compassionate staff. Thanks guys.

The staff at this facility is awesome, nice, patient and provided customer service. Leea was very helping and supportive yesterday and today she welcomed me back for my reservation and DeJonte was nice as well.

Staff was excellent, I had a reservation on the other side of town and I was under the impression that my unit was climate controlled, but it was not. They gladly accepted me as a transfer and gave me a climate controlled unit. DeJaute was outstanding, the staff had a family like environment, and treated all customers while I was there with the upmost respect. They even let non-customers use their facilities. :D

Blendine was awesome and professional would highly recommend

Leea was very helpful and informative!

Blendine she was a good gteat help ...i really appreciate her service..i will recommend her help to any one thank you ms.blendine for a wonderful service.....

Great Service!!!!

Leea, Madelyn and DeJonte were excellent in helping us get a space rented. The facility is cool and clean—truly climate controlled. Thanks so much!

Representative very knowledgeable of the storage rental process. Very helpful. Excellent bedside manners. Great experience.

Tricey has superb customer service and a welcoming smile. I was very pleased with the quick process to rent a 10x20 unit. I will say that that the outside units are very old and the ceilings are falling apart. I only need my unit for 1 week that's THE ONLY reason I accepted the space for $40 for 1 month ( bring your own lock and save $20).

Blendine did a very great job with my rental. Great personality and customer service.

Customer service was very helpful

Leah presented great customer service and tool the time to help assist me with can and cannot fit to help pick the perfect storage for me.

The ladies in there are all very helpful! Clean property and great customer service!

Blending have me 5 star customer service, supplied me with items to move in my storage, provided moisture absorbers and insured my items were able to fit in my unit

Blendine was excellent. Great customer service.

Blendine was pleasant and demonstrate very great customer service and was very patiently. She demonstrate great attitude and personality. Thanks

Donte was very helpful and polite. The process was quick and painless.

The young lady that assisted me was perfect! She explained everything perfectly and was on point with anything I may have needed.

Friendly and helpful staff!

My experience at the Public Storage on Central Avenue was excellent customer service. I would gladly refer them to my family and friends. Awesome Management Team Leea and Donte. Thanks!

Clean property great and friendly staff I had a wonderful experience leea helped me with exactly what I wanted I would highly recommend them

Don't put your stuff here. I did and rats ruined a lot of my shoes and clothes and they don't reimburse you for damaged items.

DONTAE was great he made sure I understood everything about the storage.

I have used Public Storage before, but this particular facility located on Central Avenue was the worst I've ever experienced. Unprofessional staff, I was verbally accosted by another customer for taking too long, and no one seemed to know anything about what was being advertised on their website.

Wonderful customer service and very clean property.

Awesome customer service and very friendly people. I had a great experience. Thanks Ms Justine!

The team did a great job with my rental process. Fast and easy. Will definitely recommend to others

Dont’e was Such a Blessing he was on his A Game in every Area U Need More People Like Him 🙂🙂

Blendine was very professional &friendly.

I visited this Public storage location the other day to get a unit for my son and the staff was extremely helpful. They talked through all the options and he was able to get the one he wanted. Thank you to the staff for being so nice and helpful.

Public Storage - at least at this location, focuses on scamming customers. First, I reserved two units under a promotion for two weeks in the future (maximum time available in the future) and was called within a couple of hours telling me that if I didn't come in right away I would most likely lose the unit. This is a system I have never heard of - basically a reservation does not mean you reserve the unit. What I was told is that I reserved the promotional rate. So it was possible that I would turn up on the day I arrived with my 3 BR household goods and car (I am moving overseas) only to find out I did not have a unit. So, I went in this morning (my earliest time available) to reserve for 10 days from now. So now on to the continued scamming - I had to buy their cylinder lock (how does a customer purchase one of these on the outside - they are specific to the storage units themselves); I had to start payment today, even though it was clear the unit would not be occupied until next week; the salesperson included "Damp Rid" on my bill even though I did not ask for it (I could not see this on the invoice I was asked to sign as it was consolidated in a supplies item); I had to purchase their insurance on the spot or I could not reserve the unit - even for my vehicle (of course I have insurance covering my vehicle including any damage I may cause with my vehicle); the killer was being told that the promotion only applied to one unit. The sales person, even scrolled through the rental agreement "for me" very quickly until I had to tell him to stop doing so because I wanted to read it. And indeed I had questions - like the language on Public Storage being able to increase the monthly rental amount by simply providing 30 days notice. The Manager on Duty - Blendine - tows the party line and perhaps this is what Public Storage wants in its employees but I highly encourage customers looking for storage to steer clear of this location as this is a scam operation. After nearly 90 minutes there, I left without renting a storage unit. The manager stated she could not process a credit for the insurance and admin fee - just the lock and fee I paid to rent the unit for the first month - really?? RENTER BEWARE!

Great experience, Donte and the staff were very informative.

Donte and Blendine were very helpful! Blendine previously helped me with understanding the the process to transfer from another unit from another location. Donte was able to clearly explain the move in process and account set up was very easy. I’m happy that I moved to this location!

Blendine is excellent! She is always smiling and give great customer. It is because of her that i am still there. Keep doing the good job

Great great people, and will come back with more customers.

Helped today by Marrkayla...She was very nice and escorted me to my unit IN THE RAIN without a single complaint....after air showed up almost an hour late. This place gets a bad rep but my experience was good.

my service with blendine was excellent she was very knowledgeable and professional.

Marckayla is the best. give them a bonus

Denise and Blendine gave me A++ customer service

Blendine and Denise were wonderful. The process went really smooth. They explained step by step. Great customer service!

Denise was very helpful I appreciate the service. Very professional

Jazmon, was very professional and friendly. I was very impressed on how very knowledgeable she was with the information that she provide it for me today. Jazmon, keep up the good work.

Great customer service from Marckayla Pleasant demeanor, very informed regarding the unit sizes.

Marckayla and jazz had great service got me up outta here in a timely manner, the units are spacious and clean the property is clean

Easy breezy! Check-in was quick and thorough! Staff was very professional and helpful. Would definitely recommend. They made sure I knew how to use the gate, that the code worked properly, and that my lock was secured on the unit. Update: Visited the property again after losing the keys to my lock and Blendine and Jazzy were very helpful! They followed protocol and ensured that the proper lock was removed. They also assisted with the purchase of a new lock. Rating has not changed...great customer service!!

Marckayla was great she's very understanding and very patient and I thank her for being patient with me. She's a very great employee

It was very easy to get my unit the customer service was great Blendine was extremely helpful with a great attitude

Great talking to Marckayla! Thanks for your help :)

A few months into my lease and my unit's floor was cover in rat feces and rat urine. Not worth the money to store here unless it's very conveniently located for you.

Blendine always give great service

Blendine was an AWESOME salesperson to get a lone with will consider using her again!

Jazz and Kayla was very helpful

Marckayla was very knowledgeable. Bright personality.

Kayla was very nice And polite very helpful and she’s a nice person ever met in public storage

Really quick check in customer service was awesome would definitely recommend to friends and family

Jazz, Kayla, Serria were responsive to my needs and helpful. I truly appreciated their great customer service because I was able to finish another task off my to do list in a speedy manner!

I like all of them (Jazz, Serrica, Kayla). Nice customer service .

Blendine and Kayla were excellent and very HELPFUL!!

MarcKayla was very helpful

Serria customer service was excellent!

Serria

Good job blendene

The ladies were very friendly and helpful. Kayla was informative and pleasant. The place was clean inside as well!

The ladies are Wonderful and very Professional. Thank you Blendine and Serria 👍🏽👍🏽

The staffs are dynomite. Blendine and Serria are great. I have been there for years and they both always treating me with the greatest courteous and customer service. I will definitely refer others to this location. Go see Blendine or Serria 😊😊😊😊

Blendine did a great job with my rental; she was very professional and very nice. She made sure I understood everything before I left. I would definitely recommend this location to others.

I encountered Jazz and Serria when I entered the establishment. They greeted me with professional enthusiasm and were most helpful with resolving my issues. Overall, an excellent experience thanks to both of them!

Blendine was my service agent and she was super knowledgeable and give me a service. Totally recommend her.

Latrice Jenkins is well mannered and very pleasant

Serria has excellent customer service!! She was very patient with my mother and me!! We seen about 3 different size units and the property was clean.

Blending was amazing and her service was exemplary! I will definitely recommend this location to friends and family!!!

Blendine was excellent with helping with picking a storage unit. Definitely will be referring others.

I keep them paid in full on some real life, real life situations...

Serria,ebony,and jazz were awesome

Blendine and Serria did a great job with me all the times. Very happy to have then in this office.

Serria was very excellent with her customer skills and very patient with me. I came early this morning to check a unit out and I came back to get my unit.

Serria The service was very professional and pleasant.

Always courteous and helpful

Serria was very helpful and explained everything out to me. Highly recommended her and this location.

Blendine was very courteous, knowledgable about the services and requirements for customers at Public Storage. We are now Public Storage tenants.

Blendine is very professional and knowledgeable about her job. I'm so glad I chose public storage!!!!! 5 star

Blendine did a marvelous job assisting us in obtaining storage.

Great Customer Service

Ebony, Serria, and Jazz Great job ladies!!

Great service.... great job Serria!!!!!

Serria, Ebony, Blendine Service was wonderful.

Blendine GREAT JOB!!!!!!

The ladies at this location are so nice friendly and are always willing to help!! Jazmon Blendine, Ebony and Lynn you ROCK!!!!

Jazzy, Serria and Ebony are shining examples of exemplary customer service!

Mrs. Lynn was super friendly. Her customer service was bar none.

The iPhone user Serria was a cool person

Blendine Lynn kept me focused and on track. I’m feeling stress free with all of the help she gave me.

It was a wonderful experience.