Public Storage Self-Storage Units at 8701 Central Ave, Capitol Heights, MD
8701 Central Ave Capitol Heights, MD 20743
2.13 miles away
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
5'x5'Online only price$ 35/moSmall 5'x5'
$ 35/mo $70Best Price Label
- Climate Controlled
5'x10'Online only price$ 61/moSmall 5'x10'
$ 61/mo $122Best Price Label
- Climate Controlled
5'x10'Online only price$ 68/moSmall 5'x10'
$ 68/mo $136Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 85/moSmall 5'x10'
$ 85/mo $170Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
8'x20'Online only price$ 105/moParking 8'x20'
$ 105/mo $210Best Price Label
- Uncovered parking
5'x15'Online only price$ 108/moMedium 5'x15'
$ 108/mo $216Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 109/moMedium 10'x10'
$ 109/mo $218Best Price Label
- Climate Controlled
10'x10'Online only price$ 152/moMedium 10'x10'
$ 152/mo $304Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 152/moMedium 10'x10'
$ 152/mo $304Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 199/moLarge 10'x20'
$ 199/mo $398Best Price Label
- Climate Controlled
10'x15'Online only price$ 241/moLarge 10'x15'
$ 241/mo $321Best Price Label
- Climate Controlled
10'x20'Online only price$ 284/moLarge 10'x20'
$ 284/mo $568Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 297/moLarge 10'x20'
$ 297/mo $594Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x30'Online only price$ 439/moLarge 10'x30'
$ 439/mo $585Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
20'x15'Online only price$ 448/moLarge 20'x15'
$ 448/mo $597Best Price Label
- Outside unit
- Drive-up access
Oops! Looks like there is limited availability for spaces that meet your search criteria.
Phone icon Please call us at 800-792-1602 and we'll help you find perfect storage space.
Nearby Self-Storage Locations
Self Storage Near
800 Ritchie Rd
Capitol Heights MD 20743
Self Storage Near
7700 Central Ave
Cheverly MD 20785
Self Storage Near
7807 Marlboro Pike
Forestville MD 20747
Self Storage Near
5556 Tuxedo Rd
Hyattsville MD 20781
Self-Storage Near Capitol Heights
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Capitol Heights Storage Units Near The Beltway
When you're looking for extra self storage space just west of The Beltway, Capitol Heights Public Storage is sure to have plenty of cheap storage units ready to go.
We are located on the south side of Central Avenue, a half-mile west of I-495, a convenient location for our customers on the east side of Capitol Heights.
Roughly 10 miles east of Washington, D.C., we are open 7 days a week and offer a great selection of indoor storage units, outdoor storage units and climate controlled storage units in a variety of sizes. Our property manager lives on site and we also offer rental parking spaces for car storage, truck storage, motorcycle storage, SUV storage, boat storage and RV storage – all in a gated storage area.
Two miles south from FedEx Field, a 5x10 storage unit is a great place for Washington Redskins season ticket holders to store game day gear and tailgating essentials for easy access before and after the big game.
Downsizing from a single-family home to an apartment near Pepper Mill Village or Walker Mill and need somewhere to store a few bulky furniture items that won't fit in the new place? Check out one of our 10x20 storage units, which can easily hold a couch, love seat, coffee table, bookcase and even a spare mattress and box spring.
If you're a local business getting ready for a relocation near the Kingdom Square shopping center, a 10x30 storage unit is one of many smart storage solutions to help you keep office furniture, supplies, inventory and equipment all packed up in one place until the new office is ready to go.
For customers who need to pick up packing supplies, we've got you covered inside the rental office, with moving boxes, packing tape, bubble wrap and more for sale.
At Public Storage in Capitol Heights, we take pride in helping customers throughout Prince George's County tackle any storage need that may pop up year after year.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 734)
Antonio has the best customer service !
Ron thank you for finding the right location and price
Antonio was very helpful. He explained everything that I wanted/needed to know.
Ron thank you for your help and getting the right price at the right location
Antonio was a HUGE help to me with finding everything I needed. He went out of his way to walked me to my storage as it did not meet my expectation he then walked me to another which was around the whole facility and found exactly what I needed.
Ron has ALWAYS BEEN THERE TO ASSIST SINCE HYATTSVILLE LOCATIONS.. He is the Best in Customer Service!!!! Five Stars All day
Ron thanks for your help you best
Thank you Ron for a great experience
Thank you Ron for the help in securing res
Great people, clean, fast and respectful service
I appreciate the customer the service
Antonio and Ron are very helpful with everything I need to rent storage
Both sales rep where very helpful Antonio and Ron thanks
Such a wonderful group of people and down to earth love this location.
Thanks so much your wonderful. Your team helped me so so much and I appreciate them so much. I will come here at anytime. I will refer as well. Very pleasant 💕💕💕💕
The best experience I’ve ever had renting a storage unit. Gotta give Antonio his flowers! The man took my stressful situation of moving and turned it into a great experience. Public storage, please thank this employee for me!!!
Ron, thanks for a good experience
Ron thank you for being a valued manager to me fall these years. You are a consumate professional. Thank you again
I can’t say enough about the staff who work at this location. Ron and Antoine went above and beyond to help us get our storage facilities. They are extremely knowledgeable, helpful, and thoughtful. I hope they are recognized for all they are contributing to the Public Storage company. Thanks so much to both of them!! I will definitely spread the word about this location.
Loved the customer service, the guy who helped me on Sunday February 26 was very professional and helpful.
Customer service here is of the HIGHEST quality. Ron took care of us in a fast and efficient manner. Completely satisfied customer here…will recommend!
Antonio was a pleasure to work with today!
Ron was amazing, thank you soo much!!
A storage unit is a storage unit, right? But it was the customer service here that did it for meeee. Ron was hella helpful getting me sorted my complicated move-in accomplished. I hope to never need storage again, but if I do; I'll be sure to do so here. His problem-solving suggestions gave me great peace of mind and made a stressful move a lot easier to deal with.
The GM, Ron, is the best! This location has been my go-to storage solution for years. Highly recommend!
I want to thank Mr. Ron for his absolute professional service he have given to my Family. I will absolutely refer those who are in need of storage space. Thank you Ron, Thank you Public Storage. Jamil Ali and Karen Hameed
Loved the help from the team at this location they where very nice and professional and gave excellent customer service Leea was very informative and gave me the best deal. Desi and khadijah also gave excellent customer service while assisting Leea.
This is a very good Public Storage. "Ron" - is > the best < manager in the company. He continues to be a great professional
Excellent Storage knowledge. Rent here. I continue to come here for supplies and storage understanding. Rent here folks. Ron is very helpful
Ron thanks for being professional at all times
Ron always gives the best customer service! He always greets me with a smile and is very knowledgeable. I recommend this location because of him! I've had a storage unit here for over a year and he's always accommodating. 5 star treatment
Antonio was so helpful to get me a unit with a reduced rate thank you
I came in and this guys make my day perfect. I do recommend this place they’re so friendly and helpful
We need more people like him he made my day win I came in to the store
Ron is a wonderful host who goes above and beyond to insure a safe and comfortable stay in your storage unit. He’s always helpful and willing to meet the customer needs. Highly recommend this public storage with great customer service.
Mr. Ron aka King of Customer Service. Very professional and knows how to deal with people. He puts the Ahhh in de-stress!. I would highly recommend others to come here. U-haul has steep competition being next door to Public Storage.
Shalom and Blessings Ron was very professional and a blessed during such a fast pace busy time , He was very helpful in rectifying what could have been challenging while movers here as well, could have been hectic. Thank you if customer service could be like this everywhere ho🙏🏾❤️🎉
Ron thankyou for helping me with such Professionalism and kindness. I really appreciate it as a Brand New Customer.
Thank you for your Professionalism Ron
Ron is one of the kindest people I’ve had the pleasure of being helped by at this location. I’d definitely recommend him if you’re looking for good customer service and a laugh.
Great service and very helpful !!
Thank you for your help and understanding
First, I'd like to thank Ron for making my initial contact a positive experience. He assisted with my reservation and also ensured that my unit fit my need. His attitude was great, and hence his customer service was likewise. Thanks Ron. Upon visiting my unit I ran into Antonio, another positive employee with a great attitude. I appreciate them both, and from the looks of past reviews for this facility they've, along with others, played a part in turning around the quality of service and image. Again, thanks to you both for being customer oriented and rendering the best service possible.
Rok was great !
Thank you Ron and Antonio for helping me save money. Your customer service is A-1👍
Thank you for a great experience
Thank you Ron for a great experience
Came to get packing supplies again and they are the best
Thank you Ron for a professional experience
Ron was an absolute gem to work with. He was very informative and extremely helpful and helped ease the transition of moving. The facilities are extremely clean and organized and we absolutely love it.
Ron is the BOMB! Every time I visit and he’s there, his customer service is TOP NOTCH!!! Always a pleasure and thankful for his kindness and helpful hand 😊🥰 love it!!!
Antonio was very informative and helpful…it was almost closing time too! Thank you for your help!!!
Thank you Ron for a great experience and continue 5o appreciate
Antonio and Ron went above and beyond to help me with my rental and my app set up very happy with the service
Thank you for a professional experience Ron
Ron and Antonio you were both very professional. Got me in and out very quickly!!
Thank you Brother Ron for your service and professionalism
Thank you for being a consummate professional as always
Ron thank you for a great move in… you started my month off with a blessing
Great experience….. well kept and friendly staff… Antonio was very helpful
Came here for packing supplies. Love the product knowledge
Ron has the best customer service, hands down!! His ability to relate to each individual customer is amazing ( i witnessed it) he is truly a people person and an asset in this area where not everyone strives for excellence. Ron's professionalism and knowledge of the storage business is what made me choose public storage. Thank you Ron!
Stopped in to get some packaging. Ron was very professional and helpful! Was able to get everything I needed in a timely manner
Ron was very professional and friendly. He was able to meet all of my needs.
Nice facility but the increase in rent is running me away.
Ron P. Thank you so much for your outstanding service.
Antonio has great customer service . Very professional . Very quick and efficient.
Thank You Ron for your hard work, you’re very Professional. Thank You for taking the time to answer my many questions. You’ve always showed dedication towards your customers.
Service at this location is excellent especially Antonio And Ron
Is the gentleman at this site were very patient and very kind sense of humor and greeted me with a good morning
Antonio and Ron has excellent service. Keeps the property clean. Always polite and upbeat when they call me.
Thank you for the professionalism
Antonio was very helpful when I came to pay my aunts storage bill, I appreciate his patience with me & him taking the time to explain everything.
Ron thank you so much for your help
Ron thank you for your professional service! Every question I had was answered thoroughly.
Ron thank you for your help
THANK YOU RON FOR ALWAYS BEING GREAT!!!
Ron was amazing! He took his time and explained everything. Highly recommend!
So much respect for your staff and taking the time to speak and walk thru the steps as i was moving and learning under high stress . Positive Vibes and Relaxed My Nerves Thank You, Mr.Ron
So far public storage is decent, but what I didn't understand is the more people rent spaces the more my storage rent goes up because of demand, that's what I've been told.
Ron thank you for your excellent service. From the beginning to the end. 100 percent quality service and than you again
Ron thank you for your help
Thank you Ron for your professionalism and knowledge
Had a situation with my move in and Ron took care of me to make my move in satisfactory! Thanks Ron & Public Storage!
Sonia was very helpful and very polite. She's very knowledgeable of the job and she knows her property. What an positive asset to Public Storage she is i give her a 10 out of 10
Ron has been a big help and a blessing!
Thank you Ron for helping me get a decrease on my rate and being a pleasant person
Thank you Ron and Antonio for your customer service and help in saving money
So this is the only storage place you need! Ron & Antonio were so professional and welcoming. My first storage experience was horrible but they have changed my mind. If ever in the future I would need another facility this is the only place I would use due to their customer service!!! 10 stars for Ron & Antonio!!!!
Ron thank you so much for your excellent customer service.
First of all I was in need of a good place for my things and when I came there I met Mr. Ron and he was professional and made me feel comfortable about the entire process...I appreciated the great customer service I received. 🙂
I've had many storage units throught the DMV and MD over the years. So far, this has been the VERY BEST combination of professional customer service, facility quality, cleanliness and price I've ever found. In fact, I just dumped 4 units at 2 other locations (not all climate controlled), am bringing it all here and am paying significantly less with room to spare (!) in my 1st floor easily accessible yet very secure and clean-feeling climate-controlled storage space. The wonderful manager Ron has gone above and beyond to make this a great experience and I only wish I'd checked this location out sooner. This spot is so convenient to routes 95/495/50 and has straight non-highway truck access to downtown DC and Annapolis in each direction (no turns for your drivers). There are also lots of quickie cheap conveniences, higher-end shopping and grocery stores, and great takeouts and sit-downs for anything you might need to wrap up/address, pick up for your unit or to take a break. I would have expected to pay much more than this. Thank you Ron and Public Storage Central Ave!
Professional Great customer service Antonio should be a trainer customer service trainer
Vacated my unit and Antonio at the front desk gave exceptional service! Very nice and professional!
Thank you Ron for being the consummate professional
Thank you Ron for helping us out. Rent here
I had the need to switch units after establishing an account earlier in the week. Terraye was most helpful in working though with me the financial pros and cons between the units versus other options. Terraye was awesome. I highly recommend this Public Storage at 8701 Central Ave.
Antonio helps me stay on top! Very supportive and appreciated👍🏼
Terraye & Ron are so very courteous, caring and helpful towards the customers storage needs. I would gladly recommend anyone to become a customer at the Public Storage located at 8701 Central Avenue. You will be glad and satisfied with the service provided.
Manager Terri she's the greatest 👍🏽
Sonya and Whitney has awesome customer service
Ron and Antonio were amazing and accommodating.
My experience at this location with Ron, has been exceptional. He goes above and beyond to assist customers, definitely an asset to Public Storage. I've been renting at this location since 2012. Kudos!!
Thank you Ron for showing me the App will be very useful this winter
I must say, this Public Storage is clean always friendly, and very professional. Thank You Ron and the team for such great service.
Thank you Ron gor being you and and great manager
Thankful so much to Antonio, very helpful and answered all my questions.
Ron, THANK YOU for all of your assistance!!!
I shopped around for the best option and this location far exceeded my expectations. I initially spoke with Perraye on the phone who skillfully walked me through options available and pricing. Perraye also guided me through the online reservation process in order to hold a unit and secure an on-site visit. Once I arrived, Perraye was a true professional in delineating the requirements for the storage facility while sustaining a positive and engaging attitude. Finally, the location was very clean, well maintained, and most of all, secure. I would highly recommend this location if you are looking for a storage unit in the area.
Thank you Ron for a great and professional experience
10 stars for my man Antonio he did a great job at making me feel comfortable about leaving my stuff here
Ron was so helpful… I will go out of my way to come to this location again. I’m happy.
Ron gave me the greatest customer service ever. He is a great gentleman.
The best service ever thanks ron and tuarray
Ron is very professional and I recommend using this facility.
Ron Thank you for a professional experience
Mr.Ron was awesome,His customer service is unmatched.Move in and out was so smooth.Thank you so much Mr.Ron👍
Antonio and Ron thank you for staying open past 5 so I can pay my bill! Appreciate your service!
Ron thank you for your services
Came into today and had a great service! Thank you Ron and Antonio for your service! Professional and humble fellas
Antonio that for great service and saving me money. You the best
Wait time is bad. Need employees
Terraye was a great help and her customer service is great! Sweet girl!
Ron at the front desk is so wonderful and helped me several times, both on phone and in person, to ensure that my move (both in and out) went smooth and hassle free. The storage place itself is great and temperature controlled.
Staff is friendly and as helpful as they can be considering their resources. I just wish the office was open more often but 5 stars regardless. Very clean.
Thank you Ron.
Thank you Ron for an easy experience
Gabby thank you helping us with our moving storage unit and for a professional experience
Than you Ron for helping me with rate and payment. You're the best
Thank you Ron
Ron, you're the best! Excellent customer service!
Thankyou for a professional experience Ron
Great service!!!! I'm glad to be back !!!! Ron and team!!!!! Thank you!!!
Ron gave great personality and customer service. Very helpful, when you come don’t hesitate to go to Ron.
Manager at the 8701 Central Avenue location has provided me with not only top courtesy, but has gone above and beyond by authorizing a reduction in my monthly rental fees. I was overwhelmed with excitement and more than content that a large corporation like Public Storage, would take the opportunity to show such a kind gesture toward its loyal customers like me. It's Manager, Ron, will also get my accolades for his courtesy and professionalism. He has more than earned the five stars!!!!! One Satisfied Customer!!!
Came in to get packing supplies for my current move, Gabby was a professional and helped me with everything I needed. Will come back again
I have rented a storage unit at the Capitol Heights location for a little over a year now. I love this location. The facility is clean and the service I receive from Mrs. Sonya Curtis is great! I am glad that she is still the FACE for this location. Good customer service is what moves me. I have referred a few friends and family to utilize this location for their storage needs.
I have been very pleased with the professionalism and excellent customer service given by Mr. Ron. My earlier years of experience wasn't very pleasant with 1 or 2 of ladies. Mr. Ron is the best and makes it a pleasure to do business! Thank you!!!
Great place to storage stuff
Great service and super clean. Well maintained property.
Thank you Ron a safe and easy experience
Thank you Ron for being professional
Everything was made easy. Ron was the best with customer service.
No matter what day I’m there the customer service is excellent! Special praise to Jordan and Ron, who were friendly, knowledgeable, and kind. Storing here was easy and I know my stuff is safe.
Ron thank you for being so helpful
Ron is fantastic
Thank you for being professional
Thank you Ron for being a consummate professional
Came to get packing supplies. Ron knows. Come here!!!!!
Ron and Jordan were awesome in helping us get everything we needed settled! Will definitely be returning for anything we need! This team is awesome!
Manager is very helpful, easy move in process
Storage units are easily accessible a d there is a staff member available 24 hours per day.
Jordan gave me excellent services with a bright smile. She also gave very good information and I will be using this facility 👍🏽
I HAD TO COME AGAIN. I AMAZING PACKING SUPPLIES AND RON IS THE BEST ON PRODUCT KNKWLEDGE
Ron Thank you for a professional experience
I went to this location to pick up some packing supplies. Ron was on point and i will go back again!!!!!!!
Staff was very helpful and showed excellent product knowledge
Thank you Ron for helping in a very interesting time in my life Rent here
Ron thank you for everything
My husband and I cannot express how great the customer service was that we received. We were at Public Storage 2 days in a row, almost from the time they opened until they closed. Each day, we saw Ron Page assisting customers, checking out the units, and making sure our expectations were met. It is so refreshing to meet someone who takes pride in their job, and has such a great personality. Public Storage, you have a great employee in Ron. Many times people don't praise great work, and only write comments to complain. So we wanted to take time to make sure the higher ups know how much we appreciate the assistance we received from Ron .
Thank you Ron and Jordan for treating us like royalty and making us feel appreciated
Ron provided exceptional customer service. No matter what questions I had, Ron made the experience seamless, relatable and personable. I highly recommend this location. Just ask for Ron!
Ron for your service and expertise
best packing supplies in the area, thank you Ron
I came in with just question about renting a unit with then and Ron showed me a few and really showed what size would be great. The property looks great. I am for sure coming back to get a unit.
2nd time back Thanks Ron you made my experience a pleasure instead of a chore. Love this spot.
Thank you Ron
Ron thank you for a special experience
Thank you Ron for sooo much help
Ron was amazing excellent service!
Ron was extremely nice and friendly just a personable gentleman and explained everything thoroughly just a pleasant presence to converse and do business with. Thank you Ron!
Came in to get package supplies, a guy named Ron Paige was very helpful
Jordan and Ron thanks for your service and my wonderful experience!!!!
The process didn’t take as long as I thought it would. The employee I spoke to (Kevin) explained things really well.
Ron thank you for a good day
I had one of the greatest experiences ever, the customer service here is Immaculate they care about you and do their best to go above and beyond to assist you in ANYWAY possible. My great experience came from Mr. Ron and Ms. Jordan, they were EXTREMELY helpful with my concerns and any questions I had at the time. I reeaalllyyyy wish and hope that they continue to employ outstanding employees such as Mr. Ron and Ms. Jordan, they are the best of the best and without a doubt, deserve a pay raise or promotion or something lol. Thank you public storage and staff.
Thank you Ron for being so professional
I have been renting from public storage for over a year now the experience has been nothing short of excellent customer service thank you so much to Ron and Jordan, affordable prices, great service and clean secure facility.
Ron thank you for all your help. Ron was very professional and helpful.. Thx you Ron
Very happy I chose this location as a new customer. From the great customer service by phone to the OUTSTANDING follow up call back once my reservation was confirmed then meeting JORDAN to close the deal. JORDAN by far was OUTSTANDING answering all of my questions and very patient through the process. Truly a lost art kudos to JORDAN and the team!
Ron thank you for your professional service
Ron and Kevin were great. They made the rental process simple. Guys keep up the good work. Thanks for your help.
My experience with public storage was great. Staff was very helpful especially Jordan who took the time and walk down to the building were my unit was and waited while I went inside to check out the space. Thanks Jordan!
Excellent service. Ron was a pro!!
Ron was so great! I just needed some packing supplies but was unsure what to get! He helped me by asking me questions about what I was packing and helped me get exactly what I needed thanks again!
Thanks Ron for being professional and courteous!
Good customer service.
Blen Dine. Has done a great job. Very polite and respectful.
A rude employee by the name of Jordan with a nasty attitude told me I should have left my 6 year old child in the car by herself in 90 degree weather when I went to the door to get a pushcart. One person is allowed inside the store not outside of the door. I have had nothing but good customer service at this location for the last 5 months. If Jordan doesn’t like her job she should quit. I would recommend something that does not require any interaction with people since she recommends child endangerment and does not value human life.
The two employees were not helpful at all. Made an reservation for the unit and wanted to inspect it first and was told that we are not able to show you the unit before you sign the contract. Very unprofessional and rude...Dont rent here
Place is a scam. Do not use this facility!! They are not upfront and refused the keys from my husband on March 2nd when he tried to close the unit and made him pay for the entire month of March although the unit is empty. Now we are in a pandemic and I am getting harassing calls and emails that I need to pay for a unit my husband has been closed out but they refused the keys and are now still trying to continually charge me. We are not risking our families’ health to turn in keys that the mgr refuse to take 2 months ago!! If I could rate this place a 0 I would but since I can’t I am going to blast this place until I get a call from corporate on every social platform I can find b/c they are scamming to make people pay for units they are no longer using to make their store goals!!
Desi was a wonderful person to work with. She walked me through everything and ensured that I was all set for move in. I would totally recommend Public Storage and ask for Desi when you go there. Great Job!!!!
Easy sign up process. Clean and well organized facility. Very friendly staff.
Great Customer Sevice by Leea. She was very helpful and kind.
Blendine was great got me what I needed fast and was very informative. Even got me the rest size storage I needed because the one I had was too big
Leea was a true professional. She through in her fishing pole. Reeled me in and sold me a unit. She is a great representative of your company. Great salesperson!!!!
Leea was very helpful and awesome please get her a cart and a raise immediately.
Leea was great assisting me! Thanks so much for the wonderful customer service.
The very nice and informative older gentleman helped and went out of his way to. contact Patrice at the other location very grateful and appreciative And pleased thank u all so much
Denna did a great job! She has great energy and great customer service. Lea was both patient and kind! Thank you!
I was greeted and help by Khadijah and she was very helpful and pleasant
Great customer service
Lea was awesome! Walked me through all of the politics, signed and I was done in a matter of minutes. Not to mention the cleanliness of the unit! Thanks!
Had a professional experience. The agent was very helpful answered and my questions. Very positive experience.
My host was very patient and responsive with all of my questions and concerns. Leea was the person who assisted me. Thanks Leea!! 😁
Leeah assisted me in having a great customer experience. The staff here were very friendly and explained in detail all of the services and fees that came with the rental. 10/10 recommend
It was a very nice check in and khadijah was wonderful
Leea is an outstanding customer service representative she explained every step and her attitude was very pleasant and very knowledgeable about the company it was great doing business with her
Khadijah Good job well done
Blendine was the perfect professional women at PS!
I was helped by Khadijah upon check-in. She was helpful and ensured I understood everything about storing and accessing my items. Even though the check in process went smoothly, all the fees weren't explained in detail upfront. I only saw some additional items AFTER running my card and getting a receipt, even though I asked for a cost breakdown. I don't mind paying, I do appreciate understanding exactly what I'm paying for though.
She was amazing khadijah is a well spoking person and has a excellent knowledge on everything i was very pleased with her today and our customers experience GREAT JOB👍👍👍👍👍👍👍👍😊😊😊😊😊😊
I got the hook up on my unit and the staff went above and beyond for me. Thanks to them I can see out of my windshield when I drive. My ride was about to be at max capacity as if it were a 10×10 unit. Put a lock on it if you wanna keep it!!
I came in and was helped by Desi, she was super sweet, friendly and professional. The process was very smooth and fast. I also bought some boxes for my move. The office and storage unit was very clean. I am very happy with the service I received. Will be back again
One of the staff members was a really big help (Khadijah) warm and welcoming gave us detailed information and just all around friendly she rocks 👍🏾
Blendine was very great. She provided us with the most incredible service. She was very informative. The units were very clean. Again I would recommend this facility to anyone. They are the best. Thanks blendine for your service.
They really made me feel good about my decisions and helped me confirm my right size with options until I was satisfied. The ladies are so dignified and funny. Really enjoyed my first time experience.
Store and units were in prestine condition. The staff was friendly, helpful and professional. The associate (Khadijah) that helped me through the process was knowledgeable about the products and services with exceptional customer service skills. Keep up the fantastic work 💪.
Wonderful Staff and Quick Turn around! Great deal with 1st month free and $1 down!
DeJonte was very professional in handling my payment and she was polite. Her customer service and kindness is outstanding and she should be commended for her hard work.
I LOVE THEM! They the best the whole staff Bledlinee Khadaijah
Blendine and Desi gave good service customer. Service was very good. Everything was very good.
Great customer service very friendly staff and a very clean place I enjoyed my experience thank you leea you were very helpful and informative.
My whole experience was very nice and I got exactly what I needed and the whole team was so nice and helpful thank you public storage.
The staff was knowledge, pleasant and very helpful. I've rented from this company before but this was so flawless
I had a wonderful experience with Leea. The professionalism and familiarity with the overall process was exceptional. I actually had a enjoyable tour and experience overall today. Thank you!
Nice and caring customer service and helpful advice
Leea was very helpful and friendly. She made me feel very comfortable renting with Public Storage. Thanks Leea
Very disappointed in my continuous experience with Public Storage. Prior to selecting this location, I inquired during several inquiries about the rental amount potentially increasing and was advised that would not happen. Not only did it increase, but it increased by 30%. I never received the $1.00 initial monthly rate that was advertised. Reaching out to the Property Manager proved to not be helpful. Very disappointed. I understand that this is a business, but, I actively did my research and inquired. Otherwise, I would have selected a smaller unit. Transparency is essential.
Ms Leea was very professional and outstanding; very knowledgeable about public storage, great service with a smile; also made sure I was satisfied with my unit pricing and location.👍🏾👍🏾
I enjoyed my experience with DeJonte on 11/16/2019 when I came in to purchase a storage bin. She was very pleasant and helpful.
First time renting storage! All the staff displayed GREAT customer service!
It has been a long time since I haven't been there, and it's feel like the day I moved in when I went there today. Same great customer, same great personality. Blendine always took good care of me. It was nice seen you guys again. It's always a party whenever I go to this place lol. Everyone is always so nice to me. Blendine, Iesha and Ed always gave me the most outstanding customer service. Expecially Blendine, I don't think there is ever a time that I go in there for her not to have the biggest smile in her face, and she always cleaning that property. That's why this place is so clean and organize. If anyone needs to store their items at a clean location with great customer service, go see these guys; they will take care of you. Make sure you go to public storage, not U-haul (they are right next door to them, they are terrible)
Leea gave me great customer service the whole staff was very friendly and helpful I was very satisfied with my experience thank you.
I enjoyed my experience with leea shr gave me great customer service.
Ms Blendine gave very good service 100 percent 5 stars thank you😀
The staff was very sweet and attentive! Great customer service. Blendine showed me a couple spaces and was very helpful walking me and my aunt through the rental process. She answered all my questions! Very easy and seamless process. Thanks for all your help!
Blendine did a great job with my rental. She gave great customer and have a great personality. Thanks.
Great customer service!!!
I had a wonderful experience with Leea. The professionalism and familiarity with the overall process was exceptional. The facilities are very clean and inviting! The value is worth the experience! Thank you! James W.
Great customer service
I had a great experience today, the staff was very helpful and very knowledgeable. They took the time to allow me to check out multiple units, which was very helpful in the selection process.
I like the great customer service I received Leea was very helpful and informative and the whole team was friendly I would definitely recommend thank you
Great place. Compassionate staff. Thanks guys.
The staff at this facility is awesome, nice, patient and provided customer service. Leea was very helping and supportive yesterday and today she welcomed me back for my reservation and DeJonte was nice as well.
Staff was excellent, I had a reservation on the other side of town and I was under the impression that my unit was climate controlled, but it was not. They gladly accepted me as a transfer and gave me a climate controlled unit. DeJaute was outstanding, the staff had a family like environment, and treated all customers while I was there with the upmost respect. They even let non-customers use their facilities. :D
Blendine was awesome and professional would highly recommend
Leea was very helpful and informative!
Blendine she was a good gteat help ...i really appreciate her service..i will recommend her help to any one thank you ms.blendine for a wonderful service.....
Leea, Madelyn and DeJonte were excellent in helping us get a space rented. The facility is cool and clean—truly climate controlled. Thanks so much!
Representative very knowledgeable of the storage rental process. Very helpful. Excellent bedside manners. Great experience.
Tricey has superb customer service and a welcoming smile. I was very pleased with the quick process to rent a 10x20 unit. I will say that that the outside units are very old and the ceilings are falling apart. I only need my unit for 1 week that's THE ONLY reason I accepted the space for $40 for 1 month ( bring your own lock and save $20).
Blendine did a very great job with my rental. Great personality and customer service.
Customer service was very helpful
Leah presented great customer service and tool the time to help assist me with can and cannot fit to help pick the perfect storage for me.
The ladies in there are all very helpful! Clean property and great customer service!
Blending have me 5 star customer service, supplied me with items to move in my storage, provided moisture absorbers and insured my items were able to fit in my unit
Blendine was excellent. Great customer service.
Blendine was pleasant and demonstrate very great customer service and was very patiently. She demonstrate great attitude and personality. Thanks
Donte was very helpful and polite. The process was quick and painless.
The young lady that assisted me was perfect! She explained everything perfectly and was on point with anything I may have needed.
Friendly and helpful staff!
My experience at the Public Storage on Central Avenue was excellent customer service. I would gladly refer them to my family and friends. Awesome Management Team Leea and Donte. Thanks!
Clean property great and friendly staff I had a wonderful experience leea helped me with exactly what I wanted I would highly recommend them
Don't put your stuff here. I did and rats ruined a lot of my shoes and clothes and they don't reimburse you for damaged items.
DONTAE was great he made sure I understood everything about the storage.
I have used Public Storage before, but this particular facility located on Central Avenue was the worst I've ever experienced. Unprofessional staff, I was verbally accosted by another customer for taking too long, and no one seemed to know anything about what was being advertised on their website.
Wonderful customer service and very clean property.
Awesome customer service and very friendly people. I had a great experience. Thanks Ms Justine!
The team did a great job with my rental process. Fast and easy. Will definitely recommend to others
Dont’e was Such a Blessing he was on his A Game in every Area U Need More People Like Him 🙂🙂
Blendine was very professional &friendly.
I visited this Public storage location the other day to get a unit for my son and the staff was extremely helpful. They talked through all the options and he was able to get the one he wanted. Thank you to the staff for being so nice and helpful.
Public Storage - at least at this location, focuses on scamming customers. First, I reserved two units under a promotion for two weeks in the future (maximum time available in the future) and was called within a couple of hours telling me that if I didn't come in right away I would most likely lose the unit. This is a system I have never heard of - basically a reservation does not mean you reserve the unit. What I was told is that I reserved the promotional rate. So it was possible that I would turn up on the day I arrived with my 3 BR household goods and car (I am moving overseas) only to find out I did not have a unit. So, I went in this morning (my earliest time available) to reserve for 10 days from now. So now on to the continued scamming - I had to buy their cylinder lock (how does a customer purchase one of these on the outside - they are specific to the storage units themselves); I had to start payment today, even though it was clear the unit would not be occupied until next week; the salesperson included "Damp Rid" on my bill even though I did not ask for it (I could not see this on the invoice I was asked to sign as it was consolidated in a supplies item); I had to purchase their insurance on the spot or I could not reserve the unit - even for my vehicle (of course I have insurance covering my vehicle including any damage I may cause with my vehicle); the killer was being told that the promotion only applied to one unit. The sales person, even scrolled through the rental agreement "for me" very quickly until I had to tell him to stop doing so because I wanted to read it. And indeed I had questions - like the language on Public Storage being able to increase the monthly rental amount by simply providing 30 days notice. The Manager on Duty - Blendine - tows the party line and perhaps this is what Public Storage wants in its employees but I highly encourage customers looking for storage to steer clear of this location as this is a scam operation. After nearly 90 minutes there, I left without renting a storage unit. The manager stated she could not process a credit for the insurance and admin fee - just the lock and fee I paid to rent the unit for the first month - really?? RENTER BEWARE!
Great experience, Donte and the staff were very informative.
Donte and Blendine were very helpful! Blendine previously helped me with understanding the the process to transfer from another unit from another location. Donte was able to clearly explain the move in process and account set up was very easy. I’m happy that I moved to this location!
Blendine is excellent! She is always smiling and give great customer. It is because of her that i am still there. Keep doing the good job
Great great people, and will come back with more customers.
Helped today by Marrkayla...She was very nice and escorted me to my unit IN THE RAIN without a single complaint....after air showed up almost an hour late. This place gets a bad rep but my experience was good.
my service with blendine was excellent she was very knowledgeable and professional.
Marckayla is the best. give them a bonus
Denise and Blendine gave me A++ customer service
Blendine and Denise were wonderful. The process went really smooth. They explained step by step. Great customer service!
Denise was very helpful I appreciate the service. Very professional
Jazmon, was very professional and friendly. I was very impressed on how very knowledgeable she was with the information that she provide it for me today. Jazmon, keep up the good work.
Great customer service from Marckayla Pleasant demeanor, very informed regarding the unit sizes.
Marckayla and jazz had great service got me up outta here in a timely manner, the units are spacious and clean the property is clean
Easy breezy! Check-in was quick and thorough! Staff was very professional and helpful. Would definitely recommend. They made sure I knew how to use the gate, that the code worked properly, and that my lock was secured on the unit. Update: Visited the property again after losing the keys to my lock and Blendine and Jazzy were very helpful! They followed protocol and ensured that the proper lock was removed. They also assisted with the purchase of a new lock. Rating has not changed...great customer service!!
Marckayla was great she's very understanding and very patient and I thank her for being patient with me. She's a very great employee
It was very easy to get my unit the customer service was great Blendine was extremely helpful with a great attitude
Great talking to Marckayla! Thanks for your help :)
A few months into my lease and my unit's floor was cover in rat feces and rat urine. Not worth the money to store here unless it's very conveniently located for you.
Blendine always give great service
Blendine was an AWESOME salesperson to get a lone with will consider using her again!
Jazz and Kayla was very helpful
Marckayla was very knowledgeable. Bright personality.
Kayla was very nice And polite very helpful and she’s a nice person ever met in public storage
Really quick check in customer service was awesome would definitely recommend to friends and family
Jazz, Kayla, Serria were responsive to my needs and helpful. I truly appreciated their great customer service because I was able to finish another task off my to do list in a speedy manner!
I like all of them (Jazz, Serrica, Kayla). Nice customer service .
Blendine and Kayla were excellent and very HELPFUL!!
MarcKayla was very helpful
Serria customer service was excellent!
Good job blendene
The ladies were very friendly and helpful. Kayla was informative and pleasant. The place was clean inside as well!
The ladies are Wonderful and very Professional. Thank you Blendine and Serria 👍🏽👍🏽
The staffs are dynomite. Blendine and Serria are great. I have been there for years and they both always treating me with the greatest courteous and customer service. I will definitely refer others to this location. Go see Blendine or Serria 😊😊😊😊
Blendine did a great job with my rental; she was very professional and very nice. She made sure I understood everything before I left. I would definitely recommend this location to others.
I encountered Jazz and Serria when I entered the establishment. They greeted me with professional enthusiasm and were most helpful with resolving my issues. Overall, an excellent experience thanks to both of them!
Blendine was my service agent and she was super knowledgeable and give me a service. Totally recommend her.
Latrice Jenkins is well mannered and very pleasant
Serria has excellent customer service!! She was very patient with my mother and me!! We seen about 3 different size units and the property was clean.
Blending was amazing and her service was exemplary! I will definitely recommend this location to friends and family!!!
Blendine was excellent with helping with picking a storage unit. Definitely will be referring others.
I keep them paid in full on some real life, real life situations...
Serria,ebony,and jazz were awesome
Blendine and Serria did a great job with me all the times. Very happy to have then in this office.
Serria was very excellent with her customer skills and very patient with me. I came early this morning to check a unit out and I came back to get my unit.
Serria The service was very professional and pleasant.
Always courteous and helpful
Serria was very helpful and explained everything out to me. Highly recommended her and this location.
Blendine was very courteous, knowledgable about the services and requirements for customers at Public Storage. We are now Public Storage tenants.
Blendine is very professional and knowledgeable about her job. I'm so glad I chose public storage!!!!! 5 star
Blendine did a marvelous job assisting us in obtaining storage.
Great Customer Service
Ebony, Serria, and Jazz Great job ladies!!
Great service.... great job Serria!!!!!
Serria, Ebony, Blendine Service was wonderful.
Blendine GREAT JOB!!!!!!
The ladies at this location are so nice friendly and are always willing to help!! Jazmon Blendine, Ebony and Lynn you ROCK!!!!
Jazzy, Serria and Ebony are shining examples of exemplary customer service!
Mrs. Lynn was super friendly. Her customer service was bar none.
The iPhone user Serria was a cool person
Blendine Lynn kept me focused and on track. I’m feeling stress free with all of the help she gave me.
It was a wonderful experience.
Thanks Serria!!!! Very helpful & considerate of my needs!
Serria is Awesome. The rate I locked in is unbelievable. She is very good at answering questions and making sure you can afford what you are seeking. This is my first time renting a storage unit and I feel very satisfied. Great service serria.
Serria Is amazing I walked into public storage looking for a great deal and is it exactly what I got. I got a great monthly rate for the storage size I thought I couldn’t afford. Thank you Serria!!!
Serria was very helpful and provided excellent customer service.
Serria was awesome and she was very helpful. I wish you guys can hire more people like her.
My experience was great. The staffs are very nice and helpful. Great thanks to Ms Blendiney and Serria...
Great customer service from blendine. Very happy with her professionalism. Keep it up
Blendine she was great love her u need more people like her
Great team and great service definitely recommended for anyone. Lyn has the best service in the public storage
Serria, Thank you so much for the service today. You made my transition easy and you were pleasant to talk to as well!
The staff is always very, friendly, helpful and very accommodating. They will go out of their way to make sure everything is right before you leave. And I cannot give enough praises fire Lynn, she made sure I had the right unit for my needs and checked in me afterwards to make sure I was ok.
Great service. Special thanks to Lynn who was very helpful.
My experience signing up for my storage unit was great!! Serria was very helpful and answered all of my questions!! Thanks to her for making all of this fast and easy!! 🤗
Serria was Very very helpful got me in and out 👍🏽👍🏽
Great service from Blendine today. Quick and friendly!
Serria was very nice and helpful to me,as well as paitent with me. thanks for her assistance.
I had great service and price for my storage
Serria was amazing!! She was very helpful and thorough. This was a great experience.
Great time looking for unit ,,Ms Lynn was a big help an the ladies of office Rae help as well will be back
This place is extra clean and customer service was excellent...Blendine and the rest of the stuffs made sure I get good customer service all the time. Thank you guys
Very helpful staff. The manager Blendine is always very helpful with all my crazy situations. Definitely go here first for your storage needs. I will be continuing to use their services again.
Friendly staff and great customer service
Lynn was a great help despite of the rain she still walked down with us to show us the space. The room that we renting was great and I highly suggest this place to come and rent. Go to Lynn!
Serria and Blondine provided customer service. Above and beyond expectations
Serria and Lynn were very helpful and informative. They went over all of the specifics of my moving situation in great detail and ensured that all of my needs were met. They did an outstanding job!
Lynn was super helpful and vibrant. Even though I have gotten service from this location plenty of times before, Lynn still took the time to explain everything to my mom and I. The work environment there is AWESOME!! All the staff have great customer service and always smiling. Always will use this location for service.
She made it real simple and easy...She was very happy to help us..I will definitely come back to see Lynn for all my storage needs
Serria did and amazing job explaining the process and procedures and amazing customer service and fast. This was one of the best first time experiences I’ve had in a long time. #ThankYou💯
Great experience from the moment I walked in. Thanks to Lynn and her outstanding customer service, getting a new storage unit was quick and easy.
The customer service at this location was wonderful. I received the same service from each staff. They showed the worked as a team. I went in last week to make arrangements for Sunday the 29th. On last week and the July 29th a staff of ladies showed great customer servicer from the time you walk in the door to the time you drive off the property. They listen to your needs and only tried to rent what you needed. They walked you to the units to show you how you can set things up and how to get each item and plus some more in the unit. I would like to give each staff a 100% 5 stars and also give 5 stars on the cleanness of the office, the units, and ground. Thank You For Great Service..
Very Nice, Patient, Informative, Composed & Excellence!!!! Thank you Alexa!!!!!
Serria: helped me, She was very kind and professional. She guided me thru the process with patience Thanks to her and the other staffers At Public Storage.
Blendine, Serria and Lynn provided truly exceptional customer service. They were all very courteous, professional, and extremely helpful in assisting me in obtaining a storage unit. I have used many many commercial storage units over the past 35 years, none can compare to their professionalism and level of customer service. Blendine, Serria, and Lynn made my experience renting a storage unit the absolute best. A truly Great TEAM. Keep us the excellent work!
I love this location! They have very clean storage units. The staff are all very helpful and nice especially Blendine, she goes beyond to help. they have the best customer service! I will always use this location anytime I store items!
I came in to get a unit and confused about sizes and what I may need! Rae did a wonderful job she gave me all the information I needed and made sure she got all the right information she needed to assist me! Thank you Rae for your kind ways and helping me!
Great and clean location! Extremely nice staff, especially Elena!
Great experience! Staff was incredibly kind and helpful. Elena walked us through our options and was great to work with.
Alexa T. Made this process the best experience ever. She was professional and very helpful! I would really recommend this location to anyone who is looking to store their things. Keep up the GREAT work!
Alexa T. performed amazing customer service. She was very thorough and professional. She made the rental process easy and seamless. I recommend!
Alexa was very helpful and polite. She exzibited excellent customer service with an accurate and speedy process. Thank you for the experience Public Storage!
Alexa was my rep. At capital Height Public Storage , she curtious ,polite, and very friendly and a beautiful personality. Thank you for everything Alexa
I have been renting gon this location for a long time and every time I visit I am greeted and very well taken care of! Today I was helped by Alexa and Anthony. They are great and very professional !!
Blendine was very knowledgeable and helpful. The property is nice and clean.
Blendine gave great service with an excellent personality. She always smiling and keeping the property clean. Thanks
Blendine did a good job with my rental today. She had a great personality, great attitude. The property was super clean too. I would definitely recommend this place to my people. Great customer service
Blendine is very great and I am very happy with the service
I was coming from work,did a online reservation,I called to inform the ladies I was 15 minutes away,they closed at 5,I got there at 4:35,Denmark was a lol on edge by the time,but she kindly took me to see the units and explained everything to me ,I apologized for holding them up,they said it's ok,overall I give the store 90% and Deana 95%,great personality,hang in their Deena the Summer is coming.😊
Blendine service was really great, I recommend more people to come to this location thanks!
Alexa T was so helpful in getting my new storage room. She walked me through all the info and made sure that I could work their locking system for the gate. I had missed my appt the day before due to life happening and she was very understanding and made sure I was rescheduled for the next day. The storage room was very clean the area where the elevators are was just ok but I have very high standards for clean. This is my first week there and so far so good.
Denna provided great customer service along with being highly professional and knowlegeable. Thank you Denna!
Have a great effortless experience. Denna was very helpful and patient with my aunt who is up in age. She was able to explain everything so she would understand. The facilities are very neat and clean. This type of customer service is what can keep people coming back.
Great help with ASAP Alexa. T, Deena. J, Camara. M, Donny. O, Traci.R family helped with all my needs and satisfaction. These are the reps you’d want to talk with when you want to get the job done!!!!!! Great job public storage for have great customer service.👏🏽👏🏽👏🏽
I had a great experience with Denna, she was very helpful and very pleasant to work with. She knew what she was talking about and gave me the right info on everything, I would recommend her to everyone. Thanks Denna!
Latrice works at the central avenue location and she is so helpful. I’m in there all the time and she is always at her best always ready to give a helping hand. So genuine2 and great, I love dealing with her, in person or over the phone.
Latrice was very helpful and professional excellent customer service thank you need more like her
Thanks Latrice for your excellent customer service. Your service was professional, efficient and with a smile. You were an outstanding representative for you company. I will definitely recommend other to your company and locations. thanks
Latrice has great customer service. She was very knowledgeable and she was very helpful. She explained everything in great detail. I cant explain how much we truly appreciate her taking her time and being so patient with us. The entire office was very friendly and I would recommend this branch to anyone who is looking for a storage company. You all rock!!!!!
Blendine was very helpful today excellent customer service
I had an exceptional experience with the staff, everyone was very informative and super helpful. I've dealt with other storage companies in the past and it was never a good experience. So, one can only imagine how refreshing it was to be greeted with such professionalism. The entire staff was super nice. It was really late and the store was soon to close and everyone took time making sure everything was done efficiently and accurately. I will definitely recommend Public Storage to everyone and tell them to visit any of the other great associates there. Thank you for changing my perception, I’m happy that there are still very good and professional people in the world.
denna was nice and pleasant. Also she was very knowledgeable about every aspect of her job. I totally recommended everybody to come here if they need storage, or if they just want to have a smile pit on their face. I strongly recommend Denna Jackson for a raise.
Latrice was so nice and helpful
Latrice I was very pleased with her services she was polite very understanding and I appreciate her working so gave her a 5 star, thank u
Why have hidden prices? Tell the people it’s not really a $1, but like 60/70 because they have to use your lock? Tell the truth ...
Lazy workers with hidden fees ... stay away negative1
Latrice very professional I appreciate her do diligent.
I called over the phone inquiring about a storage space and Latrice Jenkins was very knowledgeable and had great customer service thank you all
The customer service that Denna Jackson rendered was surpreb! Her personality was awesome! She didn’t mind showing me multiple spaces and offered me many suggestions! 10 across the board!! Give her a bonus!
Latrice was very helpful great customer serv ice need more like her.
The ladies in the office were very welcoming upon my arrival. Latrice was very patient with all f my questions and was very knowledgeable of the the property and the rental process. I feel that my belongings will be in good hands. I would recommend this property to anyone that needs storage.
Latrice is one of the best people to help u out and she was vere helpful i will come back to this public storage any time
5 star Marcle was very help full Customer service rep was great and friendly. Marcle was very informative. Quick and easy process.
Latrice is the best great customer service
Latrice is extremely polite and knows what she does. Great. Kudos to Latrice.
Latrice, was very professional and she was and awesome
Blendine gave me great service.
I was helped by Blendine she was the best with telling me everything from pricing to insurance..i would recommend this certain one to others..very clean environment..
Blendine was very great, and helpful and professional.
Latrice was very helpful. She found me the best possible deal I could get within her facility. Great customer service and I recommend her and public storage for your future needs.
Loved it thank you Blendine for all your patience with me :-)
Latrice was a great deal of help for me today. She is an awesome employee. Thank you for hiring such a great person with excellent customer service.
Lattice and Denna were Great! They were friendly & had Excellent customer service which made my process a breeze!..I will definitely recommend them to everyone I know.
Can I pay my storage bill at any public storage?
Latrice did a great job explaining everything and had outstanding customer service
Denna was very helpful and professional. This location provide excellent customer service, speedy, and clean environment.
Denna Jackson was extremely helpful and professional. She has a great personality and someone I would hire in a heartbeat especially because of her customer service skills.
I was actually there to do a price enquiry but the girl LATRICE had me renting a unit there coz am a big fan of good customer service and it actually worth the price nice and clean..I love it..Thanks LATRICE☝️👍
My experience with Latrice Jenkins was a very good one. She was so pleasant and helpful, I immediately felt that I was in good hands and my storage experience would be a good one. This was my first experience with public storage and I was concerned about security, access and environmental issues. She took the time and patience to satisfy my concerns. Keep up the good work Latrice! You're an asset to Public Storage. M. Newton
Denna was pleasant and professional made my exsperience very stress free . Definitely would recommend public storage to others
Latrice was very helpful, she is indeed a good customer representative
Latrice was the perfect customer service rep. Very informative, polite, courteous, and able to walk me through everything in a timely manner. I feel she is 10 stars if you have that.
Blendine did an excellent job explaining everything to me. She was very knowledgable and gave great instructions. When I left I knew exactly what was to be expected. She was very pleasant. Thank you.
My DL was switched with another customers.
Latrice . She is a excellent agent for Public Storage. Her service is exceptionally excellent with customer service. She is very knowledgeable with this company...
Latrice was so helpful excellent customer service thank you
Great Great Service!! Stopped by for some information an Denna and Santonio we’re very informative. They knew the products and knew what will work more in my favor-Thanks guys. In addition I’ve facilitated many customer service training classes and they implemented all the aspects of customer service. Once Again thanks guys-See you around!!!!
Blendine has always been here when I come here. She is a great face of your company, patient, consistent, assertive, eager to help and make sure all goes well. I’ve watched her train staff with respect and kindness. She is an asset to your company. I will refer people here, and if I ever need storage again, I will be back because of her.
First Impression really sets the tone. Professionalism in full swing. I am overly satisfied with the service I have received from Blendine during my visit. She was very concern with making sure my storage needs were met without question. During our conversations and while touring the property from one unit to another, Blendine took the time to make sure I was able to make an educated consumer decision. Without hesitation, she suggested another closer location but after making a quick trip to the place and did a tour; it was very clear that my initial decision was the best option so after work, I returned to Blendine. Upon arriving at the original location, it was 5:45pm and the store was closing at 6pm. The company policy states that new customer should arrive no less than 30 minutes before closing and as you can see - I was very late. However, Blendine went ahead and assisted me. The completed process took almost 30 minutes. We proceeded to verify the gate access code. It did not work ... Blendine had to reset the system but I had to go because time was running out on me and I had to be back and out of the space before 9pm. I received a call from Blendine about an hour later. She informed me that the code issue had been resolved. She was so helpful, she extended her self even more to make sure I would have enough time by allowing me to access the property until midnight. A very thoughtful gesture that was well needed. WOW - a long day for Blendine ... her extreme thoughtfulness goes way above and beyond. Kudos for Blendine and thanks for your awesome customer experience!!.
What a GREAT experience. I was Latrice’s first rental and she was DOPE!!! I will most definitely be recommending friends and family not only to this PARTICULAR public storage, but especially to LATRICE!!!! Thanks Ladies!!! I appreciate all of your help!
Latrice and Blendine is very helpful to me every time I come in to pay my bill excellent customer service I always look forward to seeing them when I come to this location its always clean.. I recommend anybody to this public storage location five starz.
Lamar/blendine/Latrice the best ever yall go see them and when you down they put the biggest smile on your face 💕💕💕💕
Excellent service. The Employee Marvin was a great help. Definitely will be using it for a long time.
Denna Jackson and Lamar helped me with all my needs. they also gave me a good customer service.
Poor customer service. Lack of resolution. General manager Fred Jones makes a LOT of excuses for their mishaps.
Denna the sales associate was very informative and found the right unit for me. Denna listen to my mobinf needs and got me all the products that I needed for my moving process to go smooth. The storage space was clean and everything was at my access (storage code & dollies)
Great customer service! great and funny staffs! clean property! Blendine did an excellent job with my rental and made the process very simple. Thanks guys!
The staff was very nice and professional
Excellent service with Blendine and Denna 😜😜😜😜😃😃😃😃😘😘😘😘
Their hours suck , not a 24 hr storage. Got locked in for the night
Very good customer service. Blendine always went out of her way to help me. I appreciate her kindness, always. The security features of this location make me feel at ease at storing all my stuffs there. Overall, I think that the site is very good in all areas of customer service, cleanliness, convenience and security. Thanks for being up to par and the great customer service
Blendine rendered Fantastic service. She is Polite, knowledgeable, professional and efficient!. Give this lady a raise!! I have used your service before, but this encounter was spectacular. I am a Very satisfied customer.
Leigha was helpful and informative. Its really hard to get a good customer service experience but these guys are great.!!!
For the BEST customer service, with friendly and knowledgeable professionals this public storage is A+++++++. This facility is CLEAN, secured and well air condition. I appreciate Kiara, Leighs, Blendire, Ahami and Jaylnn!!!!!! Great Job.
Wish they would have accommodated me with a unit on the 1st floor because I have Multiple Sclerosis and it's hard shifting angry moving things from the b2nd floor,backend unit of the building. The elevators are very good and free push carts,but still have a long way to push. The staff is top notch and very professional. I always get a good laugh out of them and beautiful smiles.
I really enjoy my experience with Public Storage, San was my associate he was very friendly, welcoming and professional. I really admire the teamwork himself and Blendine displayed, they were very accommodating with assisting me.
Very professional staff and the facility is extremely clean! I will comeback to use this place for all of my storage needs!
Leigha was great! she took the time to assess my needs and showed me a storage solution that was perfect for my needs. Leigha was also very patient with me because I always have a million questions. It was a great overall experience and I highly recommend this storage facility.
I had the pleasure personally working with Kiara. However, my experience from my initial telephone encounter to finalizing my account was seamless. Thank you for making this extremely easy!!!
Kiara was great!
Kiara was very knowledgeable, professional, and helpful!
Kara was unbelievable. She helped me from the moment I walked into the store until I left. She was very knowledgeable about what they had to offer and was able to answer all of my questions. As a note she also helped me out my boxes in my car after noticing I needed help. Very commendable service.
Kiara was fast, friendly, and cooperative! Defiantly would recommend this place for anyone's moving or storage needs!
Customer service agent agents Kiara & Kevin were great. They provided me with excellent customer service.
I was at Public Storage, the Central ave Office, to inquire about storage size for my upcoming move next month. I honestly feel so obliged to rent, although not ready, due to the awesome and very warm customer care I received from the agents. Continue the good work. When I'm ready to move, I will definitely be back. Thanks once again.
The agent that helped me was Giovonn. Very pleasant and very helpful. The unit he suggested was just the right size for what I need. The area is very clean. I will recommend that place to friends and family.
I couldn't wait to get home and write this review so I can let everyone know my experience dealing with this establishment. After the way they treated me and my family I hope the staff, management and the company get exactly what they deserve. First of all, the hours of service do not accommodate my schedule. Second, the parking lot is too small and very limited. Finally, from the moment I stepped in the doorway I was instantly hit with some of the most... customer friendly and professional people I've ever seen! Every one from the guy pushing the cart around to the ladies behind the desk were so helpful to me and my mom. The clerk Kiara was amazing. She assisted us from start to finish in the transitioning of my mom's unit. She provided us with all the things we needed like carts, tape, boxes and a lock. She even reminded us of their current promotions they were having. It seems like they all took pride in what they do which made me feel very welcomed. So I just wanted to say thank you and show my appreciation to Kiara and the rest of the staff. Keep up the good work and I highly recommend everyone visit this location.
Kiara gave me exceptional service! She showed me my unit and went over all of my options for other units also. I would recommend this location to anyone!
It was fast and professional. THANK'S KIARA
Customer service agents Kevin, Kiara, and San were great! Also property manager Blendine is great as well. They always provide me with 5 star service when I make a payment.
Awesome and excellent service.
Understanding towards my needs....explained everything and took there time showing me the property. ..
My interactions with Blendine upon move-in were positive and made me love this location. My interactions with San and Kiara upon move-out were negative, warranting the 1-star rating. Be professional. Be respectful. Be honest. Be helpful. Be non-confrontational. The 5 B's of customer service. They don't have them (yet). Please train your direct reports (and subordinates), Blendine! Train them up in the way they should go. 😉 I will say Kevin was kind and polite, though! He's also very cute! Love, Robyn
Blendine has very good people skills, takes time to explain how public storage system operates and the different prices and sizes that are available. She was very helpful.
I had great experience with Kiara she was very professional.
Customer service agent Kiara has always provided me with 5 star service when I come into the office. She is a great agent and I would definitely suggest others to come here. Always a pleasant smile when I come in. They make you feel great. Glad to do business with them. The other agents Dorine, Blendine, & San where great also. Keep up the good work you guys.
Kiara was very knowledgeable and made the family feel like we we're special.
Blendine was very nice and very funny. She kept me laughing the whole which make the process with her very comfortable. Thank you so much. Great customer service
Blendine is very helpful, very personal. She has been really great with my storage need. Always there when i need help. Ask for her when you 5 star customer service. The staffs there is also great.
Kiara was excellent is provided me the necessary information I needed to rent a Storage Unit.
The service that the staff provided was professional. They walked us through the procedures of using the storage facility and the processing of our contract with ease.
Blendine gave me excellent and very detailed service, I had a rough morning but she made it better with her kind and efficient service. Thank you for you kind and professional service
Great location and stupendous customer service!!!
Blending she has very excellent customer service and she explained everything to me in a professional manor.
Jalonda provided great service today doing my rental
The ladys there are great Jalonda, melissa , and blendine were nice. Go by and see Jalonda she was very honest and helpful with my rental.
Kiara was very professional and courteous in assisting me and other customers that were before me!!!Great Rates!!! The service was GREAT and I would recommend this Public Storage location to other in need of space!!!!
Blendine was amazing! Very helpful and knowledgeable about the units. Even help me make sure i was getting the right unit for what i needed! I would def recommend this place
Great service and affordable rates!!
The agent, Kiara, was professional, courteous and polite. I enjoyed meeting her. I wish all people who works with people could be like her.
Kiara was really pleasant.
Jalonda was excellent!!! She did a great job in assisting me with a storage unit. I would recommend anyone to come here. The other office crew Kiara, Blendine, & Kevin were great also.
I went into today today to make a payment and Kiara assisted me with that. In doing so she did provide me with 5 star service. I also would like to mention Blendine, Jalonda, & Kevin also they were nice. I have been with this company since November and so far it's been a pleasant experience.
Good customer service. Very good prices. Check online for deals.
Kiara was the best at customer service that I have ever met. Great service.
Kiara was awesome!! Best customer service.
I went in to look at the different storage space sizes available and the guy Kevin who helped me provided great service. He was very patient with me and answered all my questions. I definitely plan to return when I'm ready to move.
Kalynn helped me to make the right choice on a unit that would best fit everything that I was moving out of a small room I was in with big bulky items. Honestly if she didn't help me I would have looking lost.
Excellent service given by Kiara! I would recommend anyone looking for great storage prices to come here. Five star service was definitely given. Thanks again Kiara.
Best place for storage, customer service is a 10 and the prices are great. Thanks Kiara.
My Kiara provided me with 5 Star service today
Kiara was very helpful and patient.
Good customer service with Kiara. Will definitely encourage others to rent here.
I had great service renting here!!was helped by rachel she was great!!!
Good customer service
Customer service was really great with Staff Kiara. She was very knowledgeable with helping me with my storage. I would recommend anyone who needs storage to come here and look for Kiara. 😊😊 Five star service was given.
Great service and very friendly. Kiara was great
my experience at the public storage on Central Avenue was a wonderful experience Kiara was a wonderful help and assisting me and exactly what I needed in a timely friendly manner thank you and I will suggest others to come here for business
Today Kiara went above and beyond in providing the right storage and price for us. Professional and patience Kiara had during the whole process of signing up. Also thanks to Fred for making it happen. Our experience was outstanding.
Kiara was wonderful. She was pleasant, courteous and very knowledgeable. I will definitely use them again because of her service.
Staff Kiara did a great job with helping me with my storage needs. She was very polite & very beautiful. I would recommend anyone wanting storage to come here. They have great customer service! Five stars great job Kiara!
Blendine The service was was great. Showed me the different units and helped me find what was perfect for my needs. Very professional and courteous. Will recommend them others!!!
Had a great experience with staff (Kiara). I would recommend this place to anyone. She did a terrific job.
Zakia and Kiara were amazing!
Great customer service. Tell you things up front when you get in the office. Had a fantastic customer service rep Zakia! She was very personable and knowledgable. Thanks Zakia, you made my stressful moving day much better!
Staff (Kiara) was very friendly and professional in showing me around the facility that was clean. She took time answering all my questions. Thanks for help me to find the right size storage that I needed. I think you did a beautiful job.. keep up the good work.
Zakia was extremely helpful from start to finish. She worked fast and with precision. I didn’t get the other guy name, but he was also very helpful. Zakia and him worked together as a team #TEAMWORK #GREATCUSTOMERSERVICE!!!!!!!! I love this location so far. Also, the location is well maintained. If you’re considering this location for a rental unit, speak with Zakia. She is onsite and will answer all your questions thoroughly!
Good customer service. Kiara was very friendly and helpful getting me set up with a new unit.
Zakia was very helpful she listened to detail to get the right size unit for my family at a good rate I wanna send a special shout out from Tierney and I would send anyone to this location.this property is clean and close in area thanks again luv
Zakia was awesome she answered all my questions I had. Great customer service. I will refer everyone to come and see Zakia.
Nakia provided excellent customer service. I appreciated her help.
Zakia provided excellent service!
Zakia was extremely helpful and knew what she was talking about in addition to saving me money on my initial purchase. You rock!!
Blendine delivered excellent customer service and she even made it possible for me to receive a discount on my storage unit. She was also very thorough going over the details of my lease. The other staff was very friendly as well. This was an awesome experience.
Very clean, solid pricing.
Zaki a was lovely and very well spoken. She was quick and very knowledgeable. Thanks.
I needed to change my storage unit and Zakia is really great. It wasn't a problem and she saved me a lot of money.
Zaki a was very helpful and pleasant with helping us obtain out storage unit. Very nice to work with
My move in experience went well. Danielle provided great customer service
My visit to Public Storage was a pleasant one the staff persons that was on duty for that day was Esha, she was patience, went over every step didn't miss a beat. I think she should get some type of award for over and beyond, because I did have her walking from 1 unit to another and asking her question after a question and she never changed her attitude.
This is an awesome establishment. The staffs are very professional. I am very please with the service every time I call or stop by. Blendine is the manager and very knowledgeable and extremely helpful. Clean and organize location. Very helpful ladies. I recommend this place to everyone
Great help!!!! I loved the service. Blending was a pleasant person to work with.
Very clean and excellent Iesha and blendine helped me she was very Professional. I do Not t speak much english but she was very clear at explaing the policy. Over all an excellent property
My customer device agent was very professional and knowledgeable 5 star Service
Iesha helped me selected the perfect unit. After looking at one unit she seen that i was still unsure about my decision so she showed me another unit witha A better price and promotion. In the end i saved alot of money with her volunteering and not even having to ask her to do so. Property is also very clean!
The staffs at this public storage are so friendly ,and helpfull ,helping with all paper works ,the storage is clean and decent ,i will recommend some one to come here next time
Iesha was really great she explained every thing very clearly great customer service u will refer anyone to this property! !
Everyone was friendly helpful and very fast and efficient
I love the servies here I give them 5 stars
This is a mixed review. My first experience was actually pleasant. I went in to inquire about a unit I had already reserved online. When I got there, I was told some of the internet pricing was off. However, Iesha suggested a different unit that worked with a special they had and my budget, I was grateful. Iesha was pleasant and accommodating I let her know that I would yelp about her courtesy and she asked that I place my review on another site that her company prefers. No problem she was good, her coworker, not so much. Fast forward: A day later,I get a follow up call about my experience leasing the unit, I let them know it went well. Four days later, another call from a not so nice rep, reminding me to give them a good review and where to write it. I was in the process of moving and hadn't had the time to sit down and write reviews and while I planned on doing it, it was not a top priority. Now, the special Iesha assisted me with was the first month for one $1 and then the regular rate for any additional months I was there. I only planned on being there one month during settlement of my house. I leased the space 9/22/15 by 10/8/15 I'd received three rude calls reminding me of my balance due 11/1/15. Each time I informed them that I would only be there a month and I asked was it standard for them to call everyone with a unit weekly reminding them of their balance, Yes. I let the last lady know again, I would only be there a month she said oh yeah it's in the notes, I called before I read them, well aight din and she hung up. The calls were border line harassment, I moved out on 10/18/15, never again.
It was good and Esha real nice
Soraya a has great service.... the staff was very nice..... good job!!!!
Public storage clean and friendly.Iesha was very professional. Made experience excellent
very clean, convenient and reasonably priced.
Cenae and Blendine were very polite and extremely helpful. I didn't think I would be able to get a unit, but they both worked together and I was able to get what I needed. They are very customer focused even with difficult customers. Excellent service and a pleasure meeting them. God them both.
Cenae was great!
Soraya, Iesha, and Cenae were Awesome they were very understanding and made this whole process a piece of cake for me. I would definitely recommend anyone to rent here.
Blendine and Ed were the best. l came to public storage because I wanted to rent two parking space in order for me to get my dealership license through Maryland. When I got there I was having a hard explaining what I wanted, since I was not sure what I needed to complete the process; automatically Blendine came over to me after finishing with another customer. She told what I needed and had ED taking me down to show me the spaces, which I was very suprised how well kept and neat the property was. I went home to get the proper paperworks that i needed and came back; both of these guys made the process very easy. Marlon did complete rental, while blendine was dealing with a customer; he was very knowledgeable. These guys are very professional with great customer service. I would definitely recommend this place to anyone who need a storage unit or parking space.
Iesha help me with my needs it was a clean environment and she had great customer service.
Iesha was great! I came in, she assessed my needs & showed me two units to ensure that I was getting what I needed. She even upsold me some stretch wrap to protect my belongings and make my moce a lot easier. The transaction was quick & easy.
They will sell your stuff without properly attempting to notify you.
Great helpful staff especially Soraya
Soraya, Blendine, cenae did an excelent Job. Property was clean and very efficient. The team did a great job . I even got some Merch to protect my stuffs. I would definitely recommend it. Thank you so much guys.
Blendine was very nice and very knowledgeable and provided excellent customer service.
When its time for me to pay for my unit Blendine always give me a call to remind me of my payment .when I speak with her on the phone she is very pleasant and kind .the customer service she give when speaking to her cutomers is wonderful
Blendine made the process of renting a unit very easy and smooth process. She was very informative and answered all my questions. Even reviewed my options to ensure I understood the terms of agreement. I highly recommend this public storage location for your storage needs.
My experience has been great however, It would be more convenient if the flat beds were stored in the closet of the storage so we don't have to come to the office and walk all the way back to the storage. I understand people have stolen them in the past but it would be nice if they created another system then to have to come to the front office to retrieve one. Also not sure if the elevators have sensors but the close too soon. Other than those things my experience has been wonderful
Blendine, the property was excellent. Blendine was very pleasant and great customer service!!!!
ED and Blendine gave me great service. The property was clean and the price was right on the money. I would definitely recommend this store to everyone who needs storage for a great deal. Thanks Ed and Blendine.
Blendine, Iesha, Marlon and soraya are really professional they understood my problems and listened and helped me as best as they could. The property is really clean and neat. I would definitely recommend anyone to rent here because they are patient and actually care !!!
Great experience! Customer service was excellent!
Blendinewas very helpful with my rental of a unit. She was very patient with me even when I called the next days with crazy questions. The customer service was awesome (which unfortunately is rare these days). She answered alot of questions before even asked them. Very very informative about all policies and procedures. Thanks a Million!
Convenient location. Iesha was amazing!! I came in after 530 and received great service. We were done in minutes and she covered everything. A++++
Blendine was very helpful, fast, and efficient during my check in process. The property was organized, clean, secure and really sparked confidence in the property.
Eddy, Iesha, and soraya did a great job very friendly and helpful. This location was very neat and clean i am comfortable with storing my items here. I would definitely recommend this place!!
Blendine did a wonderful service and I would recomed her n this location to anyone , the unit was clean and she made sure I had the right unit for my belongings.
This crew (Steph, Blendine, & Zeni) was very helpful with my rental of a unit which for myself was at last minute. Also, customer service was awesome as well by informing me of pricing, stipulations, and reservation of the unit...Check them out ppl. Big thx.
Had a very simple and quick process thanks to Blendine. Her service was above and beyond with making sure I had everything I needed and showed genuine concern. Thanks
Iesha was very nice and professional she showed me the property it was very clean she also made sure my gate code was working properly. I will always rate the property 5 stars
I rented a unit at this location sometimes last week and the service was great; then again I thought it was expected because that was part of their job. Today, when i came in to move my stuff into the unit, they blew me away; I couldn't get my door open, eddy came down and helped me with that with pleasure. I also needed a cart while eddy was helping with the door so the movers could start unloading my stuffs, Blendine brought me two carts down from the office ; even Iesha acknowledged me even though she was dealing with a customer. I am glad I rented here instead of next door to them; great customer service and a very clean facility. Great job guys! keep the good service going
I have 2 units here. Blendine and Eddy are always polite and extremely accommodating to ensure all my concerns are addressed. The facility is extreamely clean and has good lighting. It's the Best!!
Blendine was very helpful and informative.This was my first time at public storage and she made it a very welcoming experience.
I had a great experience They have great customer service and the place is very clean they showed me around showed me how my stuff is protected
I was extremely flabbergasted when I came to this public storage location I felt all good energy and everyone was in a helping spirit great staff I will tell everyone to come to this location for business ... Iesha, Ed, Nia, and Brittani the greatest staff at public storage
Blendine was excellent and It was my first time coming here
Very clean location and staff is very professional and helpful.
Blendine was very professional and pleasant to work with. She used a great amount of patience with me along with a smile.
These people are incredible. Ed and Blemdine are the best
Very professional and knowledgeable. Blendine was patient and understood my needs and gave excellent recommendation on the unit I actually needed.
My experience was very professional . I rate it a absolute pleasurable one. Thanks many times over.
Blendine she was so nice and sweet.... She was very helpful! Awesome customer service
Blendine did an excellent job with my rental... great customer service
Mr ed and mrs blendine was gareat working together
Very very good Rhonda
Blendine is very informative and a great person to work with.
Blendine provided perfect customer service! Excellent experience
Great custermer service, fast transaction. Dominique very professional & helpfull.
Service was great.
Dominique was awesome.
Blendine and Tia did a great job. Great customer service
Blendine was excellent and very professional
Blendine has wonderful customer service. She explained everything that we needed to know and was very helpful.
La Shawn gave me wonderful service!
Blendine did a great job... great customer service
Happy and bless for there time they took with me blendine and loanda
Loanda was fantastic, every one as extremely helpful and pleasant.
Lashawna, blendine did a great job. Great customer service
Quick and easy. Tia walked me through every step and was very nice.
It was great kashmir tntia blendine Mrs loanda
Blendine excellent service
The girls here Tia blendine kashmir & loanda are great. Love the service here.
Blendine tia and Kashmir were extremely customer focused and helpful.
Blendine was very helpful and friendly in addition to the entire staff present.
The ladies here are amazing. Tia has a great personality and she knows her business. Great job. Kashmir & Blendine as well. I will miss these ladies
Blendine did a great job with my rental. Great customer service.
I really enjoyed my visit at Public storage today. The storage units and facility was clean and Blendine and the ladies were GREAT!! I highly recommend this facility! !
Blendine was very awsome... I would recommend Public Storage!
Lashana did a great job. She was helpful despite my last minute reservation; She was attentive and expedite.
Great customer service..
Blendine my service was pleasant she helped me very well I recommend her to other customers.
Blendine tia and kashmir very professional and excellent
I had the pleasure today to meet Tia and Blendine, Public Storage Reps who displayed outstanding customer service. I reserved my unit online and when I arrived it was ready to view. The property was neat, clean and quiet. The paper work took no time and I was in and out. I would definitely recommend this location to my friends and family. I look forward to doing business with them in the future!
Tia's customer service was AWESOME! She took her time and had patience while I chose a storage and assisted me to insure all my household items would fit. "AWESOME SAUSE" Public Storage!!!
Blendine showed great customer service and displayed a wonderful attitude. I would definately recommend this location for others.
Stephanie, Lashana, & Kashmir were amazing!
Blendine was awesome. I've used this serve for awhile now and by far this is the best service I have ever received. Her customer service was excellent and helped me out with all my needs. I will definitely continue my service with public storage.
Great service at the Capitol heights md location. Blendine was very knowledgable and friendly.
Kashmir and the ladies at public storage are the best
Blendine, Kashmir, lashana super experience!!' Great service!!!
Lashana, blendine and kashmir very good customer, entertaining, polite and pleasant I would refer all family and friends to this place of business.
Great job and customer service.. ask for Rhonda, Blendine and Tea
Quick service. Even laughed at all my jokes. Blendine was great.
Tia, Blendine, and Lashana took good care of me.
Blendine Tia and kashmir were very friendly, this move has been very frustrated, but th eh made my day. Thanks guys
Blendine the service was great
It was very good
Nicole and the staff are experts at Customer Service. When I had some problems, they worked with me and helped me get caught up. They did not hound me and only asked that I stay in communication with them. I can't speak highly enough of the experience I am having and would recommend this location to anyone who needs to store anything.
Exceptional Customer Svc. Kashmir & Ms Blendine provided first class service!
Lashana and Kashmir did a excellent job moving me in! Great attitude and service! Choose this location
Love my experience here.. Kashmir, Lashana and blendine were superb. Every time i go there, they are always smiling an very nice. Great team over there. Thanks ladies
B lendine did a very good job with my rental; she was very professional and friendly. I am glad my friend refer me to her.
Great Service! Thanks to Lashana & Kashmir my visit to this storage was a wonderful experience. I was greeted like royalty as soon as I walked in! Would recommended this facility to anyone!
Blendine has excellent skills assisting customers at this storage facility. I say she deserves a employee of the month award.
Blendine was awesome in helping me find my perfectly sized storage unit.
Everyone at this location was very friendly and helpful Blendine, Tia, Lashana
Everytime I come to the property the ladies here Tia blendine and lashana are excellent great job
Blendine did a great job !!!
Staff was courteous friendly and very helpful. They met my needs i am glad i came to this facility
I have dealt with Public Storage at this location for several years. The staff is always professional and courteous. My units were always clean and easy to access. I highly recommend this facility for storing your all of your items.
Came into the property and inquired about a storage Blending was a great help. I also encountered a young lady named Tia And Lashana they were knowledgeable about the information. I felt like I was in the right place and my items were safe. Thank you ladies
Blendine and the staff was very professional and very helpful. I am glad I am rented there
My experience at public storage was outstanding . The service was excellent Mr Blendine the store manager was the greatest. Lashana who assisted me was on target with everything she spoke of very knowledgable and professional. I would recommend public storage over them all.
Blending was great love the service
Blendine, tea, lashawna, and kashmir are so helpful and friendly. Every time I come to the property, they offer me smiles and help me with all my storage needs.
I chose this location to house my valuables because of the convenience of this location. I receive great customer service on a regular basis. During my last visit, Tia (and Fred) really went out of there way to assist me with a problem I was having. Sometimes it's just the little gestures that mean the most. Keep up the great job!
Blendine and tia are very nice, I came in to make a payment and they were smiling and very professional. Thanks ladies
Came into the facility to buy boxes and came across a young lady names Tia she was great & she even got me merchandise. Great job Tia
In spite of a slight mix up the service was great. I even got some exercise in.
Best customer service!!!!! EVER!!!!! I loved every minute of my time there, the staff was well knowgable helpful and funny... i was having a bad day, but now I'm happy as can be, thanks girls (tia, cashmere, blenbind)
Blendine, tia and monte were terific. I came in they were very professional and ve very pleasant. I felt really good that rented there. Good job guys
This has been a great place for me to keep my equipment here with no worries about someone breaking in. I always have a good laugh when I come into pay my bill, and paying bills has never been so fun. The staff at the front are very customer savvy and very patient. They are doing a great job at the Capital Heights MD location and I would recommend to anyone to pack there things into Public Storage. Thank you for the great experience ladies.
Blendine was a great help. She was very friendly and very patient and gave outstanding service. Give her a raise lol!!!
Blendine was very pleasant, thorough and professional. I had a wonderful experience working with her to help meet all of my storage needs! Thanks Blendine!
Blendine did a good job by serving me and she is a good at her job.
Rhonda Was A Huge Help! Great Experience. .
Mrs blendine . Was very helpful and nice I will give her work a 100%
Love the service, blendine was awesome.
Ray was very helpful with providing service I needed for today.Good customer service.
Blendine and Ray were very helpful today. I went in today and didn't have enough money, so they help me call customer service and have my fee waive immediately. Very good team and really appreciate the courtesy
Blendine was the first associate I saw and she greeted me with a smile, she made sure she took all the necessary information to make sure I had the right unit for my household goods. She was extremely polite and I was impressed by her professionalism. We need more of the Blendine's in the world, thank you very much for an exceptional experience. Keep up the great work.
I stopped into the office to get my code , tia and blendine was very helpful; they even fax my paperwork, so I didn't have to go to office depot.x thank you guys for being the best
Blendine and Ramona gave superb service..... they are always smiling, very friendly, great customer service. Really great team
I went into the public storage and a very nice young lady by the name of Tia was a tremendous help and also polite ......I was very pleased with the customer service
While at the property I was greeted by a young lady by the name of TIA she was very welcoming . I came in to inquire about storage that I will need and she made sure she got the most accurate info for me, she even showed me a variety of sizes that I may eventually need. Thanks to her I have made my mind up on who I will be storing with. great customer service still does exist. Thanks again TIA
Michelle is a great employe. She always keeps smile and is very helpful when i come to the facility and i would recommend this facility to everyone i know.
Bledine Gave me Excellent service today. When i walked in to the store. I was greeted with a smile from her and her co worker at the front desk SHe was very polite explain everything to me and walked me over to my possible storage unit and gave me option to better fit me she gain my business just because of her customer service skills
My husband and I had to get storage for our business and Michelle was extremely helpful. She got us the right place and the packing supplies we needed. She is very sweet and went out of her way not just for us but for other customers that we saw her talk to and help during our time. Good job!
Blendine was awesome. I was in and out in a few minutes and she took care of everything. I will definitely recommend this company to my family and friends.
Blendine and kaskmir was excellent. Great customer service. Very exceptional, two of a kind. GOOD JOB PUBLIC STORAGE
The staff was very friendly and helpful . I will continue to do business with them
The staff at Public Storage was great. The facilities is clean and secure. I've been doing business with them since 2010.
They where very unstanding nd heplful with all of mg questions
Ray was very helpful and great customer service.
My experience at this location with michelle...Ray and Blendine..is "always" excellent! In fact the staff alone was the deciding factor in me choosing this storage company over one of ur competitors. Michelle should be promoted to a district manager position. With "Ray" right behind her. Ms Blendine is also exceptional in her position.
Michelle and Blendine are awesome. They have been very helpful since my company got this storage space and I am happy my company rented here. Keep up the good work!
Michelle and the staff are excellent. I came in late before closing to get a unit and Michelle made it fast and easy. She helped me with everything and didn't rush me at all. The staff Blending and Janis are also very helpful and every time I come in all of these managers have always given me superb service. Keep up the awesome service!
Michelle and Blendine are awesome. Michelle was great during my rental and she has been great help since I moved in. I can always go to Michelle for anything I need and I trust having my items here with her.
I was very impressed with the polite way I was greeted buy the woman here. I was helped by Jalisa who would not let me leave without knowing all my concerns were met. my storage unit is in Baltimore and it was a very different experience from the storage facility were my property is stored I feel like I need to move my stuff to this location.(REAL TALK)
I came in to make my payment and I was greeted by 3 lovely ladies, Michelle, Jalisa, and Morgan. They are very professional and courteous and have always taken care of my storage. I am so happy and blessed to have these young ladies always here to take care of me
Michelle, Morgan, Blendine were very helpful. Their service was excellent.
All great service! Clean facilities and great price for the unit.
Michelle, jalisa, and blendine are great! They are always smiling and helpful when i come to the facility and i would recommend this facility to everyone i know.
Michelle,Ray, and Stephanie at the Capital Heights location truly provide stellar service. This was my first time ever using Public Storage and I was throughly impressed by thier knowledge and professionalism. Not to mention, they also had the best price in the area! I will definitely be returning to this location if I have any future storage needs.
My experience with Public Storage was wonderful. Stephanie and the whole staff made sure it was. Service with a smile does still exist. Stephanie deserves a raise for the excellent job she did. Respectfully, Carl Riley
Our experience with Public Storage was a very pleasant one. Michelle and Stephanie were very helpful, and professional. They did a wonderful job in a timely manner. With employees like Michelle and Stephanie. I will recommend friends to use Public Storage. Best regards, Mr. & Mrs. Ben Cooper, Jr.