Public Storage Self-Storage Units at 595 Lynnway, Lynn, MA
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 65/moSmall 5'x5'
$ 65/mo $86Best Price Label
5'x5'Online only price$ 67/moSmall 5'x5'
$ 67/mo $89Best Price Label
- Climate Controlled
5'x5'Online only price$ 79/moSmall 5'x5'
$ 79/mo $105Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 92/moSmall 5'x10'
$ 92/mo $123Best Price LabelHurry!
- Climate Controlled
5'x10'Online only price$ 94/moSmall 5'x10'
$ 94/mo $125Best Price Label
7.5'x10'Online only price$ 106/moMedium 7.5'x10'
$ 106/mo $141Best Price Label
10'x10'Online only price$ 121/moMedium 10'x10'
$ 121/mo $161Best Price Label
10'x10'Online only price$ 131/moMedium 10'x10'
$ 131/mo $175Best Price Label
- Climate Controlled
10'x15'Online only price$ 169/moLarge 10'x15'
$ 169/mo $225Best Price Label
- Climate Controlled
10'x15'Online only price$ 171/moLarge 10'x15'
$ 171/mo $228Best Price Label
10'x20'Online only price$ 183/moLarge 10'x20'
$ 183/mo $244Best Price Label
- Climate Controlled
10'x15'Online only price$ 237/moLarge 10'x15'
$ 237/mo $315Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 256/moLarge 10'x20'
$ 256/mo $342Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Lynn Storage Units Near Massachusetts Route 1A
Lynn self storage has never been easier with our storage units, conveniently located on Massachusetts Route 1A.
Fans of nearby Revere Beach will love the storage units that connect to the beach via a short drive up North Shore Road. Both locals and regular visitors can take advantage of the more than 750 storage units at this location. Our 5x5 storage unit make a great home for beach tents and kites (the annual Kite Festival is a crowd pleaser, after all). Moving into a beach rental season after season? Store your items in a larger 10x10 storage unit and enjoy carefree travels.
Of course, life isn't always a day at the beach, which is why local business owners also turn to us when they need to make some space. Our storage rentals can help increase your bottom line by saving you effort and money. Ask our on site manager for advice on how to get the most out of your storage unit.
This location offers both Indoor storage units (accessible via elevator) and outdoor storage units with drive up access for maximum flexibility.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 607)
Kelly and Ivan were excellent!! They showed me several different units, they were very patient, professional, personable and caring. THIS is the place to come for storage!!!!
Super Agradecido Con El Servicio Lo Recomiendo Súper Amable Super De Todo
Ana was really helpfull she is the bests1000 ⭐️⭐️⭐️⭐️⭐️
Great customer service and availability to help.
Ana was outstanding. She really help me and my family with a very complicated issue. Her compassion and attention to detail was second to none. If you ever come here, ask for Ana.
The customer rep was professional and kind. The storage was clean at an affordable price.
Ana, was absolutely amazing! She was extremely helpful as well as knowledgeable about the whole process. I appreciate all of her help!!!!
The staff is really great, when they’re able to be there. Bruce is very helpful and kind. The building however, has so many flaws that the corporation should be ashamed of. The sidewalk by the elevators is falling apart, Ive seen people trip and fall, ive had my Dolley stumble and cause all of my belongings to slam on the concrete. I have to bring my own Dolley because the ones they supply make it impossible to steer and navigate through the storage hallways. There is barely any service at this location which makes it hard to access the gates and elevators since it requires you to be on the app. I was only renting a space for four months before they raised the price by $45. Luckily Bruce gave me a break on that until June, by which time I moved everything out. I’m really disappointed in the corporation, by no means the staff, because I figured a popular storage company would be able to supply their locations with better equipment and a better space for their customers of Lynn.
We had a very pleasant experience she went above and beyond thank you Ana
I loved the experience with Kelly, she helped me a lot in everything, she even translated me from English to Spanish... very good treatment, I feel very confident, thanks for everything
Ana me asistió de manera formidable
Waited for 3 hours outside today from 11am until 2pm. Office was locked. Nobody was on site. half a dozen customers were also waiting. Made 3 calls to the main number and a district manager was contacted and was supposed to call us back. Nobody called. Nobody showed up. As a result, I had to extend my van rental for another day and I know have to rebook my return flight to Atlanta because their site manager was AWOL. Tomorrow, I will attempt going back again and if this repeats, I'm going to escalate with corporate and file a complaint with the FTC.
Bruce was amazing! Helped me right away and it was the smoothest experience I’ve ever had. Every time I called in he was pleasant and professional. Handled with care ! Highly recommend!
Bad service guy working on it never is in the office and also ask people for license to get a flatbed to move stuff
One month free.
Bruce B rocks…. His customer service is impeccable…. Hes always cheerful and ready to help in anyway he can…His easy manner & knowledge makes him an asset to your facility… Greeat job Bruce & once again Thank u for your service…. Jackie
Been to the Lynnway office the last 3 Thursday mornings. The sign on the front door says ‘OPEN’. Nobody, anywhere near the building, door is locked and no answer on the phone, or callback from being told to leave a message.
Edit: Got a call from “Bruce” who notified me that manager “Dan” was on site. Dan was helpful and informative when we returned. The unit we looked at was a “5x5” but measured well under, however. We do appreciate the accommodations made but upon review, need to take a look at other options. Original review: Doors locked, call number on the door and you get a call center that will not be able to help you with any on-site issue. Rep on the phone was kind but her system was down and couldn’t help me. It’s 11:45 on a Sunday.
I pay $350 a month to store here after they doubled the price within a year. Now I rent a truck and drive five hours to move out just for them to not have the office open 90 minutes after open time. The property manager isn't picking up. What an absolute joke of a business
HORRIFIC STAY AWAY!!!!!! Customer Service is 0
Kelly was the worst she didn’t help me at all left me outside while she was on the phone then when I got in refused to let me in my unit and was so rude I do not recommend this to store your property
The prices are very fare here
a very nasty girl to sit at the reception and obviously did not receive education from her parents! Such people should not be hired in public places! in a word, because of such a nasty worker, it’s not worth coming to this storehouse! just very arrogant and specifically does not know his job! in a word, the creature is sitting at the reception🤬 plus the problem is to take a cart and go to the warehouses, especially if you have it on the upper floors. very badly done here. in a word, I do not advise even to look into this storage
Kelly and Dan Very helpful for fuest time storage
Kelly was awesome ! Showed me the unit ! Went above and beyond ! She’s very professional! Pleasant visit !
Kelly she's excellent.
Staff is very pleasant and courteous. Always happy with the service.
I want to give 0 zero star. It is an horror movie. Stay away from public storage. Bad experience from the top down. There are other great self storage places out there. This one you will live to regret it
Whatever you do, don’t rent here. There is no climate control units as all the same, hot in summers and cold in winters. The two Elevators are always broken. A couple of times, both were broken at the same time so you can’t access the unit. They will raise your rent as soon as you rent. No security camera working. Gate is always open and broken. Whatever you do, don’t rent from public storage ever. unethical company!!!!!
The unit attendant kept cleaning up after careless renters who littered. He also was very accommodating and pleasant. Overall a clean site.
I found Dan to be very Professional,he went over every detail making sure I would be able To access My storage space What applicable
Both Kelly and Dan made this process easy!!!
Kelly and Dan provided me with great service by being informative, professional, and patient during my move in process.... This is my 2nd time coming back to this location. It's extremely well priced and I recommend Public Storage to anyone looking for storage!!
I have been with this company for quite a few years Kelly and Dan have been very helpful and very courteous to me they are very pleasant people
everything is great ; management is also perfect & helpful . but the bad thing is the acces hours . no acces after 6:00 pm the area is safe and the other Storage brand is just few feet away and is open until 10:00 pm . hope they fix this only one bad point. thank you
Kelly was very efficient and polite, and professional in explaining the entire rental process with me!!
Kelly and Liza, I would like to say that the service I received today was very satisfying very helpful very friendly and very respectful.
Had a great experience purchasing a storage locker off an auction. Was helped by Tom who was very professional, took care of whatever I needed help with and was great to talk to about future purchases. Tom thanks for all you do.
Cheryl is the best she is very honest I gave her a lot more money then I should have while paying my rent and she counted it 3 times and told me it was way too much and gave it all back to me Very pleased with the service I receive from her everytime
I had a reservation at another location. I confirmed hours of access. I arrived at the facility with a full Uhaul truck and it was locked up. I went online and within minutes I had a great space with excellent service at Lynnway Public Storage. Minutes after I made my reservation, Cheryl contacted me to ensure I had everything I needed. She gave me instructions for access and how to access via the App Thank you for saving my day
Cheryl and Bruce gave me good service the storage is clean and the security is very good I would recommend
The property is excellent and Cheryl really worked with me she is great and I have had nothing but a great experience.If more people were like her the world would be better
Cheryl was the best. Thank you for everything and her partner Bruce..
I got very good device from manager cheryl help me renta space Quico más painless
Cheryl gave me great service was polite and quick she even helped me down load the public storage app to help make thing easier I definitely recommend
The public Storage in Lynn is clean and very secure well maintained the manager Cheryl is always a pleasure to talk to
I rent in Salem but pay in Lynn and Cheryl is always kind and courteous
great place the manager cheryl is very pleasant to deal with will recommend the security is awesome
We just vacated a space at the Lynn location and Cheryl helped us just as much going out as she did when we rented will definitely recommend
Cheryl is the on-site manager. She is awesome, kind and friendly. She has been great helping me every step of the way to get me a storage and my stuff in safely. 👍🏽
Cheryl was great!
Great Service!! Cheryl was great!!
Cheryl at public storage is the best, she provides the best customer service ever! Thanks cheryl for being the best!
Cheryl Always helpful when you need it. The storage always cleanand easy access
Cheryl is the best she is really helpful and explaining everything to me thank you Cheryl.
I rent in Lynn a public storage and the place is very secure and the lady Cheryl is very nice she helps me everything I need it
My experience with Cheryl was wonderful. She was very knowledgeable, Helpful, pleasant and took the time to explain everything. She was easy to talk to very polite. She was awesome....Great Job Cheryl pleasure meeting you. Kimberly
This facility is clean and the staff is helpful. Cheryl is especially helpful. She is kind and very accommodating. Thank you Cheryl!
I was caught in a real bind in moving my stuff into storage this last Saturday. Cheryl went above and beyond the call of duty in making sure I was well looked after and honestly, if it weren't for her, my entire weekend would have been thrown into complete disarray. If I could give 50 or even 500 stars to Cheryl, I sure as heck would do it. Anytime you need help, she'll be there for you.
During a very stressful situation that required immediate attention due to a time deadline and relatives living across the country Cheryl helped us expedite legal issues with efficiency and empathy. The facility is clean and well run with Cheryl attending to all details. Highly recommended.
Cheryl the on-site manager is fantastic. She is always there to assist with anything I needed to make moving my items into my unit to be painless. This place is great and clean. Lost my keys and when I showed up to ask if anything was found she had them in a safe place and was on point making sure my keys were returned to me. Would definitely recommend this place to others and will be sending everyone to talk to Cheryl.
Great customer service! Cheryl was very helpful and did a great job.
Good storage unit. Elevator could be bigger. Operating time could be longer on weekends. Cheryl is awesome. Great help and answered every question me and my wife had.
Cheryl is great she always helps me out when in need very professional and is always cleaning highly recommend
Cheryl was very professional friendly and helpful with every Aspect of the rental process
My husband and I stopped here a few mins before closing and Cheryl gracefully assisted us! She was very kind and provided us with all the information we needed to successful rent a storage unit!
Great service, returning customer Cheryl always takes great care of customers!!!!!
The manager Cheryl does a great job! Very knowledgeable, friendly and helpful.
Cheryl was so helpful with everything related to my storage unit!!!
Great experience, Cheryl walked me through the entire signing up process and answered all of my questions and concerns completely. She was very professional and friendly!
Cheryl is just too too good 👌👍,very calm,ready to help,not tired of too much Questions and very respectful 💋❤🥰🥰if not for covid🤣🤣I would love to hug her
Cheryl gave awesome custom service would definitely recommend
I have been dealing with the manager Cheryl for awhile now and she is very thorough and very easy to work with and her communicate is pretty great
Cheryl is very nice and helpful made move in easy
Cheryl was very knowledgeable and helpful through out my rental process.
Cheryl was very helpful and wonderful.
Cheryl is awesome. She was very welcoming and informative.
I usted rente a space un Lynn and Cheryl and Alexandra were very Nice and helpful
I was going through a lot when I first had to put my things in the storage unit. I got introduced to Cheryl & she made me feel extremely comfortable & really lifted my spirits during this hard time for me. She informed me on how things work at the storage & how safe my things were. I seriously appreciate her!!
I just rented a space and Cheryl the manager was very kind and helpful the property is very clean and secure
I was pleased with the service that Cheryl provided when I came to visit my storage space. I had difficulties working the elevator and she was very effective in helping me, by phone, to get the elevator going and I was able to complete my visit successfully. The facility was extremely neat and clean and attractive.
Cheryl was super helpful and knowledgable about storage. She even called me to remind me to come in for a viewing of units. She suggested products for my move. Excellent customer service. I had planned on going elsewhere due to a no show appt scheduled 6/09. But on her vacation, she assisted me with this problem. Cheryl is a professional and very personable. I rented early!
Cheryl gave the Best service I am a ver satisfizo customer and Will recommend
Cheryl and Tracy were wonderful and the process of moving in and out was the easiest. Great staff, great location.
Amazing customer service! Cheryl was great very helpful.
Cheryl was great on helping me become a customer thank you so much I appreciate you and all your help
I went to this facility and was wonderfully surprised! Coming here has helped with my moving tremendously. Cheryl made this process very smooth and easy for me. Great costumer service and great facility. Looks like it’s locked up like Fort Knox lol would definitely recommend.
Cheryl is super cool and very knowledgeable she made moving such an easy process when we all know how stressful it can be.The place is clean and very secure I highly recommend if you're looking for storage
Cheryl was knowledgable, helpful and efficient - before and after the initial Self Storage transaction. Thankfully, it was one less thing to have to worry about while planning a hectic move.
Excellent service from Cheryl convenient lock,clean and secure
Cheryl is a great person the property is clean and the security the best around a great credit to the organization
I'm a Customer At Public Storage My Name Is Katia Wilson.. I Met Cheryl She's Wonderful 👏 And I so Glad doing business with you ... I like The Way She Helping me ... THANK YOU ! KEEP it That Way Great Customer service 👍
Cheryl is the best!!! Amazing service with a smile and very professional!!! Security is great and the place pristine. Highly recommended!!!
Waste of time and money. Access hours make no sense. 6-6 and the elevators stop working at 6 so if you’re in the middle of moving stuff it’s pretty much screw you. Customer service is no help. I was looking forward to using the service but I will be bringing my service elsewhere. Elevator is not even big enough to move furniture.
Cheryl is wonderful to deal with always very nice and helpful
Cheryl is very nice she helped me get a space for good price glad I went there
Cheryl was super made process very easy
Cheryl was very professional and helpful.
Cheryl is always extremely accommodating and always pleasant to work with as a customer. Her customer service skills are amazing! Cheryl is an absolute asset to your company!
Ive been with Public Storage for awille now and I have to say Cheryl is very professional and very helpful I always recommend this storage place because of her
Chary was great 👍🏾👍🏾👍🏾
I have been dealing with cheryl for years! She amazing she should get a raise! Very good at what she does! And very good customer service! She made everything less stressful as you no moving is a job all on it's own. Thanks I'll be here for many more years 😊
Cheryl is very good I am very satisfied with the service I receive and the renovations look fantastic I love the security will highly recommend
I really like the new construction looks very nice and Cheryl the manager has been doing a great job with keeping the place clean recommend this facility
Cheryl was very friendly and switching my unit was a breeze.
I I have been a customer for many many years I and Cheryl has been here just as long Cheryl has been a tremendous help over the year and couldn't ask for better service
Cheryl the manager is very nice and helped me safe money on my storage clean and secure highly recommended
**The five stars are reflecting the local employees NOT the company** I'm honestly not a fan of the company. There are far too many rate changes and they have some policies that are very anti-customer. The rate changes seem common among the storage behemoths, but I don't understand how they can enforce policies that make absolutely no sense other than to make their administration processes easier. I imagine they don't wish to update their software to allow for basic courtesies. That being said, I've rented here for a few years. Call it a lack of moving ambition, I chose to stay even though I've had some rough experiences. Maintenance of doors, elevators, gates, have been... disappointing in the past. They have recently updated some things. I have to say, I love the app to make access easier. Cheryl was a gem when I had to move units due to construction. I was very upset by poor communication and lack of clarity with correspondence from corporate. (insert rant). She handled my complaints well, did not get too ruffled,and escalated to the district manager. She handled the situation perfectly. After some creative thought, she made a suggestion that both saved me money as well as got out of the ridiculous time limitation put on me to change units. (insert another rant). On move day, she helped navigate access confusion (introduced by having two units temporarily) and what codes to put in for elevator access. Very quick to respond, very pleasant. A few hours after moving, she called me and left a vm... I hadn't secured my unit well. She found this during a lock check. New-to-me type of door - I messed up! But, her call allowed me to fix pretty quickly. So... All in all, I think Cheryl and is a great asset to this site.
Cheryl was amazing. So professional and polite.
Cheryl was very thorough and detailed. She was great!
I have been renting at this Public Storage since December and I think it’s great Cheryl is the best and keeps the property well maintained I also had the pleasure of meeting Chris who is also a very nice person
I am a long time customer and am very happy with the service I receive from Cheryl she is always a pleasure to deal with would recommend
Chris is a good person and Cheryl are a good person so I like de service
The staff at this location are extremely helpful and are willing to answer any questions that I have. It’s a pleasure working with Cheryl and Chris!
Cheryl is very nice and very helpful
Thank you to Cheryl and Chris for the phenomenal customer service !!!
Cheryl and Chris were very nice and helped me out with a nice storage will recommend
I just moved into a unit here, and Cheryl, the property manager, was incredibly helpful, accommodating, and kind. The contactless reservation process was super simple, and Cheryl went above and beyond to make my moving experience run smoothly. The property is undergoing some renovations, and the new spaces are pristine and well-lit. There are also strong security measures. Highly recommend.
Chris and Shelley were veryhelp and help me open a locker with great rate in a timely manner super!!
Very good service! Highly recommend this Storage!
The manager Cheryl was very helpful and knowledgeable she is one of the best customer service representative I have ever dealt with I would highly recommend
I just rented a space at this location and the manager Cheryl was very kind and helpful she got me into the right space and saved me money
Cheryl is always pleasant to deal with the security is great I recommend this Public Storage to who ever need storage.Clean
Cheryl is awesome she treats me very good and always helps me. I WILL RECOMMEND
Was looking forward storage and Jason was very helpful!!!
Cheryl and Jason were awesome they saved me a lot of money and helped me out would highly recommend
Cheryl and Jason were amazing even though he is learning great job
I receive good service from Cheryl and its a good building
Cheryl is an excllent and very professional employee and did a great job whixh makes me proud to be your customer ! I am very happy to tell my feiend about this awesome place, so, they can trust to keep their belongs here !
Good help informative very nice lady
Cheryl has a great personality and I thought my unit had belongings missing and she reassured me no on got into my storage and she was right I found what I was lioking for I have had a bad week and Cheryl definitely made it better always helping when needs to thank you public storage for having such a caring person working the company
Cheryl was so helpful today and gave me such a discount on my storage unit and for that alone she is the best employee you guys have at the Lynn location.
I dont even want to give it a full star. Cold detach people that work there. Everytime i went in the office was another customer dissatisfied. They are constantly upping the rent. 140, 172 and 192 for broken gates elevators and carts. During construction my stuff was coated with dust. Go to Uhaul on the lynnway. They are great people, been there for 3 years. They care and listen, very helpful people.
I have been renting in Lynn since August and I can not express how please I am with the service I have received from Cheryl she is always very kind and help ful.I have no complaints she keeps the property clean
Public Storage on the Lynnway has been a life saver for me! Cheryl is a great help, she’s always pleasant and polite. Thank you so much!
Im a return customer because I was very happy with the service I received when I rented here back in 2016 I was hoping the manager cheryl still worked here she always made things easy the security is great
I just rented a space at public storage and Cheryl was great very helpful and professional very satisfied
Always very helpful and considerate every time I am in there
I was just there and cheryl was so nice helped me with things I didn’t know and was very pleasant and patient.......just wanted to let her kindness be known
Cherlyn was amazing, very friendly, welcoming and polite. She went out of her way on all the floors looking for a cart to move my things. Thank you !
The mânger is very lady cheryl always help me when I need ít She kéeps the place clean and nice
Cheryl makes good service for this company everything is clean she knows how to treat her customer the place is very secure
I have been a customer for 18 years and I have moved 4 times I have stayed at this Public Storage sight in Lynn Mass because of the manager Cheryl she is professional very friendly but most importantly extremely helpful.I wish you would allow me to give her 10 stars
I needed a place in a pinch and Cheryl went above and beyond I am more than grateful for all her help.Thank you so much and I will definitely recommend this storage and to speak with Cheryl
I had the pleasure of dealing with Cheryl today I went in looking for prices and ended up renting the space was clean and very secure
The property is very clean and well lit the security is great and the manager Cheryl ess very nice
Public storage lynnway Lynn MA has a great Manager Cheryl, who is very help, l and very good at what she does. I will recommend this storage to anyone looking for a storage in this area.
Cheryl is always pleasant and quick gets you in and out knows what she is doing.
I just want to say the service I received at Public Storage on the Lynnway was fantastic.I believe her name was Cheryl the manager at the front desk she really has great customer service skills.The place is very clean and they have great security I definitely recommend
Cheryl and Tracey we're awesome great place to rent from this is my 2nd time renting staff is very knowledgeable and friendly
Fantastic customer service from Cheryl she was polite and helpful in my rental process
They place looks great after all the work the company has done and I must say the service I receive from Cheryl is fantastic I will definitely rec6
I have been dealing with public storage for awhile now and I am amazed at the work they have done to improve the building .The manager Cheryl has always been very helpful and kind always willing to help
Public Storage looks great with the upgrade very pleased with the service I receive from Cheryl she is pleasant to deal with and is very knowledgeable the security is great
Cherly & Tracy was great she made me feel very welcome when I showed up very helpful
Cheryl does a great job!The construction is great awesome job
The manager Cheryl was fantastic she helped me so much I can't tell you how much I appreciate all her help and patience
The Public Storage in Lynn is very nice and clean.The manager Cheryl is very nice and always helps me when I need it.security is very good
My experience with public storage has been amazing and I’m in love with all the new updates to the building inside and outside. Very pleased 😃 Cheryl is awesome 👏
Cheryl was very helpful. excellent costumer service.
I've had a good experience at this public storage location on the Lynnway in Lynn. Cheryl has been a great person since I've rented. She's very friendly,professional and knowledgeable. It was a pleasure to talk to her. Thank Cheryl for everything.
Cheryl was phenomenal and her customer service was like no other. I would suggest everyone come see her for your storage needs.
Cheryl and Kathy were amazing, great customer service. They made it all easy for me and got me a great deal.
Cheryl and Kathy were very nice and helpful they helped me save and I appreciate it.The place is very clean and secure
They are working to update the building, but there has only been ONE elevator working for over 3 weeks now. In addition, we went one day during the week and there were about 6 contractor vehicles (people working at the building) taking up all of the already limited parking spaces, where the ONLY functioning elevator is located. For the rates they charge, there are better options available...
The manager. Cheryl is great always cleaning and keeping up with the property.Never an issue.
Cheryl is a delightful person and I am very happy with my service the place is clean and secure I definitely recommend
I've been renting at the Lynn location for awhile now and I could not be more satisfied, especially with the manager Cheryl she is always willing to help no matter what the issue maybe.The property is under going construction and is looking very nice and clean.I never see any issues.the manager is always cleaning the property when I see her.The security is the best I've seen I feel my belongings are very safe.Thank you Cheryl and Public Storage
Cheryl is very friendly and I have received excellent service.I just had to get a 3nd storage and she gave me the best price she could very happy will absolutely recommend.I like how the floors are safe and people cant go to other floors.
Very considering that the customer service was satisfied Cheryl is always very helpful
I just rented a storage unit at the Lynn location and Cheryl the manager went above and beyond to make our move go smoothly..I will definately recommend this facility
Looks Great. Looks secure with posted available hours. But I went to Kappy's not the Storage behind.
I was shopping around for a storage and I called a few places . The property manager Cheryl from public storage in Lynn called me to follow up with my reservation and was so helpful and courteous through out the whole process. Moving can be so stressful and Cheryl made made my electing a storage space such and easy and delightful process. The storage building was looking brand new and super clean . I have some family members that will be moving too . And will need some storage space too .I will absolutely with out a doubt recommend this Lynnway branch . There customer service was impeccable.
Horrible service I went to public storage in the beginning of this month to grab something out of my unit and I FOUND ROACHES !!! I REPEAT ROACHES !!! I’m disgusted I lost out on all majority of my furniture and they’re still trying to make me pay for the storage unit and not pay for my belongings Cheryl or what ever her name is started to give me a gross attitude and saying there isn’t any roaches and that I’m still going to have to pay. HIGHLY RECOMMENDED DO NOT STORE ANYTHING HERE
I just rented at the Lynn public storage and the mananger Cheryl was excellent and amazing security is very good
Cheryl is great, happy to be a customer at this location
I recieved good service from cheryl I recommend Public Storage
Public Storage great place to store your belongings great customer service my great customer service name was Cheryl very sweet person
The people there were wicked nice.
I just rented at Lynnway and cherry the manager got me the best deal I will tell everyone this is the place to come if they need storage great price and manager
Cheryl is great friendly and I receive prompt service I highly recommend this storage facility
New construction, same great service!! The building looks fantastic and Cheryl is always available to help with any questions or concerns. She even called to notify me that my charges didn’t go through on my credit card so that I could make a payment and not be charged a late fee.
I like renting at public storage on the Lynnway Cheryl the manager is a good person easy going and very helpful the construction is coming along nicely and the security is great
Very happy with this place use them for a long time
She was great help. When I call she away had a great attitude if I could give her more stars I would give he 100
I had the greatest experience renting from public storage not only is the place clean but the lady who runs the place whose name is Cheryl is so cool not only did she give me a good rate on my unit but she called me today to let me know that I didn't lock my unit correctly! The rates are good the place is clean and customer service is excellent my name is Anthony and I want to say thank you to Cheryl
I have been renting at public storage for a long time now and the construction is coming along very nice the manager cheryl is awesome I recommend to my friends and family to come here
There's a employee here named cheryl that deserves a hundred stars!!!! Caring, passionate about her job, and overall an awesome person. Cheryl is customer service!!!!!
The Lady manager Cheryl is very nice and always helps me
Cheryl is a great customer service it walk through to process and make things smooth the property is good as weel
Cheryl is always helpful and keeps me updated with the renovations going on. Great value and location. 5 star service. Get in now!
Cheryl the manager was absolutely amazing during my move in. I am pregnant and having my baby tomorrow and she went above and beyond to make sure my move in went smoothly today. She literally sat with us and made sure that we got everything in and done went as smoothly as it could. I appreciate all her help she was a blessing today💜💜🙏🙏🙏🙏🙏❤❤❤
Cheryl was very helpful at the time of making the account with them she explain everting you need to know and help you with any questions you have very nice place.
CHERYL is great she has excellent customer service.When you go yo rent make sure you see her you won't be sorry.The place is under construction and is going looking really can't wait still there done
Property manager, Cheryl is amazing! She went out of her way to accommodate our needs. We showed up 1 week ahead of our reservation and she got us an easy access unit. Cheryl is pleasant and professional. We would do business with her again. Update, 6/18/20 Happy to report we vacated Public Storage today with all of our possessions. Cheryl told us the building was secure and she was true to her word. There has been and is, major construction at this site. Cheryl remains calm and professional at all times and practices social distancing with a mask on.
Always exceptional service from the property manager Cheryl never an issue always patient with me .... and very helpful
I am a return customer at Publc Storage on the Lynnway becauae I recieve the best service from Cheryl the manager she is always friend and has grt customer service.She listens to her customer
Service is accurate and Cheryl is always on top of everything.the constructi has been challenging and taking along time.on
I have been a customer with public storage for almost 2 yrs I make sure my rent is paid every month on time and Cheryl is the one mostly takes my payment and she is very nice to deal with
Cheryl is very good and I don't have any problems.I will recommend to other people
Michael did a great job and helped me find exactly what I needed
I have been getting all my storage needs taken care of for nearly a year now at this location at the service has been excellent. Cheryl was very helpful both over the phone and in person, and Michael N. was a complete *rockstar* as he answered all my questions about the renovations and how this would impact my storage locker!! This PS is highly recommended!
I had to move my appointment and Cheryl the property manager accommodated me, even though it was her day off. I arrived early and she was able to help me right away. She made it efficient and was very helpful! I would recommend public storage on the Lynnway in Lynn next to the autopart store TY Cheryl
Cheryl was very helpful even though the property is under going construction she was still very good she made me feel at home. and like we have been friends for along time.I will recommend to my family and friends.
Cheryl was great. Quickly helped me out when I need assistance with my lock. Now many more units after their new construction.
Christian and cheryl provided excellent service wohld reccomeond to others (:
Pleasurable experience. Enjoyed Cheryls expertise n knowledge. Thx for great customer service!!!
Cheryl was very helpful and patient when it came to my needs.
Cheryl and Christian are see some even with all the. Construction and chaos they still accommodate with a smile
I am treated excellent i am happy with cheryl and christians work and i am very thankful
Asta con la construction me tartan bien Cheryl and Christian me Dan servicio excellent e
I had a wonderful experience at public storage, made possible by the relief manager Christian. Thank you Christian for your help and warm kind manner. You deserve a raise and a promotion!
Cheryl is great she is always polite and willing to help
This place is horrible!!! The elevators are small and always broken. You can hardly find a cart and the ones that are there are messed up. The fee constantly increases without cause. The unit was also smaller the 10ft wide as advertised and the shelf I had wouldn’t for because it was 9’11”. This place sucks it takes advantage of people with no where to keep their stuff! Bring your business elsewhere!
Received great service from Cheryl yesterday on purchasing our first storage unit was very helpful with giving us the correct size with the things we had/have.
Cheryl and Christian are great they helped us with everything no complaints
Cheryl and Christian provided excelente services
Cheryl Is very nice. Helped us out a tons. Helped us picking the right size storage for what we need. The prices are very reasonable, and looking forward to the renovation
I had a very good experience working with the staff at 595 Lynnway. They were professional and understanding again they make the move easy for us. Everything was explained to us. The staff were very efficient
WORSE STORAGE UNIT EVER!!!!!! First we were told storage hours were 9:30-5. It was very difficult to bring stuff before the closing hours during the week and weekend. Come to find out that we were told the WRONG HOURS. Once we find out the storage opens at 7am we rented a truck and got all our stuff to the storage. we get to the storage at 7am and our code DIDNT WORK!!!! We had to stay outside from 7am to 9:30 to wait for the office to open. The elevated SUCKS COSTUMER SERVICE TERRIBLE!!!!
Im very happy storing my stuff in Lynn I know its secure never had an issue Cheryl is great and goes above and beyond for her customers definitely will recommend
I got a very good experience this morning from Christina,he was very helpful,and cheryl is a nice person she is always willing to help....keep it up Public Storage 😁😁😁
Christian and Cheryl are both top tier employees showed the ropes and even christian the trainee I believe did amazing explain the storage area and many other that are currently improving in this location,Amazing service!
Cheryl was very helpingful with all my questions and my process getting my unit ..i would recommend to any1 i know looking for storage unit ..thx so much
Mánager is avery nice and helpful.I recommend this place to store tour stuff.
Since i rented at this place Cheryl customers service is wonderful!! She has been helpful since day one!! Very time i go in she always working and dedicated to her job. Thank you Cheryl for being so helpful and kind
The manager is very nice lady and helpful.She tells me everythingI need to know.
Cheryl is always very nice, personable, & professional. Customer service means a lot in this age of technology and it is always a pleasure seeing her.
Cheryl was wonderful, she answer every question I had and more. She was very very helpful. Also they are under construction right now so I ask Cheryl what they are doing and when is going to be done and she told me by the summers going to be all done! They are taking care of the building making more units, new floors and all the floors are going to be climate control. Isn’t this exacting!
As a new customer of Public Storage in Lynn, I couldn't be more pleased by the reception I have received from Cheryl. She represents the brand in a friendly and professional manner. She's very attentive to the customer's needs in a welcoming manner. She doesn't skip a beat when handling them either. Made a great decision choosing Public Storage thanks to her.
I receive great service Cheryl is always respectful and accommodating
I enjoyed doing business with Public Storage and Cheryl has always been very helpful. I will definitely recommend this facility.
I have been using public storage here on the Lynnway, off and on for years. Every time I have come, Cheryl has been a great help and gets things done a very timely fashion. Thanks so much for all you do!
Cheryl is a blessing to your entire organization and God sent for all customers. Best customer service experience I have ever received. As a business owner I know customer service is the key to success. If I had ownership shares at Public storage I would definitely give them all to Cheryl free of charge. I feel blessed to be able to do business with your company.
They was berry good with me.I am happy with the service She gave to me.
Easy access and safe space, loved it!
Manager is very nice always willing to help.I will recommend this place
Thanks Cheryl for rescuing me and my son from the stuck elevator.
I have been renting in Lynn for 5 years and never have I had an issue.i have rented at other storage companies and they don't even compare .Cheryl the manager is always friendly and polite
I just love the manager at the Lynn Public Storage she is so friendly and nice.The place is under construction and it's a mess but she still does her best to help the customers.
I'm very happy with the service I receive from Cheryl the manager,I've never had any problems and they have good security.
Awesome service always helpful.Security is great.
Service is good no complaints.Will recommend
The managers have been very courteous and helpful during the construction process they are doing at the property.I can't wait to see when it's done.
Cheryl was amazing from beginning to end! She answered questions I didn’t even know I had! Currently, there is construction which made it a bit creative to access but Cheryl went out of her way to make it easier. Would definitely use again.
The Lynn location is currently undergoing renovation and it is very poorly managed during this time. You often can't find help or know where to go since the workers block off entrance and one elevator is only in use.
The girls at this facility are greatl!They handle their business with a smile
Im a return customer came to rent but couldn't because there under construction so cheryl got me a unit in salem she didn't turn me away thats why im back she is the best
Cheryl was very professional answer all my question . It was a pleasure I will tell all my friends and anybody go see Cheryl in Lynn she will take care of you. Also it was 0 degrees out and Cheryl let an old lady and her son wait inside for a cab that really touch me
Cheryl and Marlene were so exceptional with there customer service today I have had a tough situation where I had to move quickly and they helped me through each step making a tough situation easier
I love this storage space💯they are excellent😘the employees are very nice and I love Cheryl💕she the best🤗go to them they really good and I wouldn't trade them💯
Great facility, great service. Cheryl was great to deal with.
Cheryl & Marleny helped us out tremendously. Great customer service. Cheryl got us an even better deal than we received when we made the reservation. Cheryl was able to answer any and all of our questions. She is very knowledgeable and a great teacher training Marleny. Highly recommend this storage company. Made the payment process easy for us to u derstand considering our monthly payment began in the middle of the month. Explained the pro rating for us. We had a great experience. 5 stars !
Only issue I ever had was when the manager was on leave. Her replacement was rude, its been bliss with her back here again.
Great storage place! Cheryl is always there to be very helpful and location is very secure and convenient. Everything is clean and accessible and would definitely recommend to anyone looking for a great storage at a reasonable price. Overall, Great staff, great location, and well maintained safe building.
I'm looking for a mobile app for public storage, is there one?
Cheryl & Marleny where awesome they knew I was alone going through my storage unit all day and they took time to check on me so nice of them and much appreciated!
Cheryl was AWESOME! Down to earth and knows EVERYTHING about the building, products and services and has a great sense of humor! Would totally recommend!
Excellent very clean the manager is very nice,you just need to fix the hours of operation,I will definitely recommend this facility
I wish I could give Cheryl more stars for her customer service she deserves at least 10 I have nothing bad to say about Public Storage or the people who run it.Very secure never worry about my stuff if you're looking for storage this is the place to go,
Great service, great security, property manager has always been extremely helpful and knowledgeable.
I think the manager at Public Storage goes above and beyond no matter what issue arises she is right there to resolve.Excellent customer service .I have recommended this facility to many of my friends .The place is clean and secure .
I rented here abt a month ago and this woman named Cheryl is absolutely amazing helps you through everything nd explains step by step I recommend this place!
Always been helpful and patient with me!
Good service,very affordable,Cheryl is always willing to help.
The manager at public storage is so nice she helped me get into a storage I could afford.I am very happy that I chose this storage.I am telling everyone to go there because its secure an clean.
I am a very satisfied customer I know my belongings are safe here on the Lynnway, and very please with office staff they keep the place clean
I have been a customer of Public Storage for about ,3 years and I am very pleased with the service I receive,The place is very secure and I do recommend
I have rented twice from public storage on the lynnway and both times i have had no problems i worked with cheryl both times on renting she is always very helpful. Great person they have working the desk i also recently recommended public storage to a friend of mine and they are moving stuff in this weekend highly recommend public storage great staff and no problems at all . very glad i chose public storage . Thank You Robin Reddy
I just rent in Lynn and Cheryl was very professional she rented me a clean unit which I am very happy with.I will definitely recommend this storage facility
The service at public storage is phenominal.The place is clean and secure.I couldnt ask for a better place.Cheryl is wonderful to deal with very compassionate and caring.
Clean, affordable place with a good security system. Sheryl (the site manager) is helpful and accommodating within the companies policies. Your items will be safe and secure here as you hold the only key to enter and exit your unit.
Bought merchandise from Public Storage today. Kayla was so helpful and had great customer service. If I need storage I know exactly where to go and who to see!
Kayla has been great to me since renting here. Great customer service, really cares about my needs. Property is clean and well secured. Store here!
This facility and the security is great!Never had an issue and the staff are easy to deal with.
Cheryl is an excellent employee and all around good person.She is very professional when dealing with any issues the customers may have and the security is fantastic
Good people here at lynnway clean and secure I like it here
Kayla gave great customer service! I was given a clean and secure unit. 100% recommend.
I had the pleasure of meeting Kayla today and she amswrred Ll my questions very pleased with service will recommended
I have rented with Public Storage for a while now and it is never a fun nor easy thing to do when you store long term be it due to military or what have you. My property manager is Ms. Cheryl, I had no real choice but to find a storage unit before moving out of state to be with my 1st grandbaby. Whenever I have a question, concern, or issue I can contact Ms. Cheryl. She is very straight forward she makes no promises but she will try to get to the root of things and that is what a customer/ client needs to know when they are thousands of miles away from their belongings. I'm so glad to be coming back home to the Boston area soon and will be able to collect my furniture. Come see Cheryl at the Lynnway location for a storage unit. 😊
Im a customer for at least 6 years and the service is excellent ,the place is clean and secure.Will recommend
Cheryl is helpful and pleasant, but knows all the rules and sticks to them. She is able to answer any questions I may have, and greets me by name, which is a rare thing these days! I'm pleased that she is there!
Cheryl has treated with the most respect as an employee of Public Storage. She always has a smile when I have to come in for anything. Excellent person. U give Cheryl five stars and more. If Cheryl read this, keep up the good work.
Cheryl and Kayla are terrific and know their stuff very please clean and secure will recommend
Cheryl is awesome she helped with everything we needed 👍😎
I am a long time customer and very pleased with Cheryl and the staff always accommodating The new girl Kayla is a sweetheart ,Security is awesome
I have been renting in Lynn for 9 years now and Cheryl is very efficient and helpful never an issue.The place is kept up and the security is great.
The facility is always clean. The employees are always friendly, even when you owe, and they return calls promptly. If you need somewhere trust worthy to store your stuff, come here!
Public storage had the best. Customer service.Im always happy to see tge manger.I really like tge security.
I am a return customer at Public Storage because of the service I received the last time I was here.The team Cheryl and Joel really helped me out and got me into a space I could afford.I love the security and no my stuff is safe.
I just started renting in Dec and the service is excellent.The property is well maintained and I will recommend this storage facility.Very Happy
I LOVE Cheryl she is wonderful and always helping with what ever we might need.The storage is kept up and we always send people to the Lynnway
Cheryl From public storage professional when it came to providing me with the perfect storage space. She return my phone call and I am very thankful for her kindness.
I am a customer at the Lynn Pubic Stoage and have never had an issue.Cheryl is very professional and courteous and I i think she is a wonderful asset to Public Storage.I will definitely recommend.I just have to add this to my post.Cheryl is a super manager just about everytime I see her she's cleaning.She really cares about her customers .
Cheryl was amazing help showing me the unit and explaining the whole move in process which was very helpfull. Very satisfied
Cheryl has helped us out greatly and super informative. Excellent service!
I just rented a storage unit at the Lynnway Public Storage and Cheryl was excellent I vcould of asked for better service She got e into a great unit right off the elevator .She made everything so easy .And it's a one stop shop I got everything I need.
Cheryl was spot on..we need an extra unit and she was able to help us out. Great job.
Cheryl is awesome she is always pleasant and the kindess person I have ever met.She is always willing to help with any and all issue.She keeps the property very well maintained.I always send people to her shen looking for storage
Cheryl is a pleasure to deal with. Very professional and knowledgable.
I was here a couple of years ago and I came back.CHERYL AND Jamila are very good .
I’ve been at the storage unit for four years I’ve only worked with Deborah and Cheryl. I could not be happier they bend over backwards to help me with whatever I need. Several years ago I went to a different storage unit in Danvers on route one. And comparing both isn’t even comparable Deborah and Cheryl have been amazing. I would recommend the storage unit to any of my friends and family. Thank you very much Karen Cunningham
I am extremely disappointed at the lack of caring for this company. If you are a few days late , and we all fall on hard times sometimes, they take your stuff and auction it off!! I can understand a few months late, but days or even weeks, that's ridiculous. This is people's stuff, some of it very important!! If I could give the negative stars I would, but it made me put 1 star.
Cheryl & Jamila were great! Facility was secure and clean. I definitely recommend if anybody is looking into the storage business. Beautiful service
Cheryl is always friendly and always willing to help in a drop of a hat Never an issue always a pleasure.
The Lynnway Public Storage is clean and secure The staff is very accommodating.
I have rented space in Lynn for 3 yrs and the assistance I receive from Cheryl is excellent.We have had no issue what so ever.We will highly recommend.
it's always a pleasure to come public storage and see cheryl she's always kind and helpful.Its very secure and clean
Cheryl (staff person working there that I had contact with) is great. 5 stars for her. I wish the hours were more accommodating to my work schedule (closes at 6 pm/opens at 9:30 am) 4 stars for the hours. Although I knew what the hours were I didn't fully realize how they would impact my access.
Chery is awesome, and keeps the property up to date. Servant attitude as a customer service agent
I think Public Storsge on the Lynnway was our best choice,Prices are reasonable and the place is in decent shape.Cheryl and Deb are very nice and very helpful.Will recommend
Rent here at your own risk. The spaces are accessible to other spaces from above. There is nothing separating the spaces from above and the renters from behind our space reached over and stole a bunch of stuff out of our space. Management moved us over to Salem where spaces are not accessible to other spaces from above.
I have been using Public Storage for years and stopped in 2008, but have always recommend people to come to 595 Lynnway. I just resently started using Public Storage again n she's just the same way like all those years ago. Reason being for this I've always had a great experience with Cheryl she's always pleasant and helpful to me and my friends.. Anytime I ask her questions regarding my storage she's always there to assist..
Cheryl is alway helpful she's quick and knows what she is doing.I have been dealing with facility for awhile now and I'm glad I chose here.I would recommend highly
Very helpful, reliable and knowledgeable. She is a great help
I just rented at the Public Storage in the Lynnway and received great service. The storage unit was clean and the property looks well maintained. I will recommend this facility to anyone looking for storage.
The customer service here is outstanding. Always able to get the help I need, no matter how busy it is the services are always on point. I always see Cheryl working so hard, clients back to back but the services are always met outstandingly. Highly recommended.
I recently had to move my stuff into storage seeing as I had used public storage facility in the past and had a very good experience the last time and again was greeted and taken care of by the building supervisor Cheryl who Is always genuinely respectful I highly recommend this storage facility
You guys are the best the people that work here are very helpful and very nice.Cheryl is awesome and a new girl Deb is also.Will definately recommend and also you have great prices.
Cheryl is the absolute best! She was more of a friend than a manager for a company. She helped me out immensely! I appreciate her and her facility and I am glad i chose to store all of my items in one of her units! I would definitely recommend!
I have been renting with Public Storage since 2006 I am very pleased with the service I received from Cheryl and coworkers Excellent customer service and I have never had an issue.I have recommended this facility to many people
I have been dealing with Cheryl for a bit now and she is very nice and polite.No issues,will come back and recommend.
The Mgr. CHERYL IS BEYOND EXCELLENT,GREAT CUSTOMER SERVICE, HIGHLY RECOMMENDED!
Excellent service! Cheryl is the best! I will definitely recommend to my friends.
The property manage Cheryl is fantastic. She is very very helpful and very respectful
Cheryl was very helpful in assisting me in my time of need I would recommend Public Storage to anyone who needs a place to store their stuff
I tengo in Lyon ando nevera hace a problema Cheryl os always sillín yo Chelo ando os ver y nice.will recommend
CHERYL really went out of her way to accommodate my last minute storage.We were shown the unit before we rented and was very pleased,everything was explained thoroughly. Very pleased with service.
Top of the line facility and top of the line staff ... Cheryl is excellent any questions about storage or storage materials she has the answers
The prices will go up on you twice a year and they just changed the gate time to 6 to 6 overall the staff is great and the building is secure thanks managment
Cheryl was very helpful and professional. Thank you for the good service and explanations.
The staff at this location helped me in the time of need. I was at my last minute and closing time away this location and this woman Cheryl took me anyways I was in a jam moving selling and buying a home. Thanks again Cheryl!!!!
I had my whole home in this storage for 5 months. An in just 5 months my couches are completely molded. More than half my stuff is now ruined an full of mold. Not to mention all the mice poo an mouse urine on my beds boxes an the floor is supposed to be gray concrete it looked black being covered in mice terds. Im very disappointed. This place is one of the worst public storage. Its very old an its falling apart. The siding is off the side of the building plastic covering it. An has been like this a while. There is a few storages next to this one. Explore ur options pay a lil more an have ur stuff safe. I cant even believe it.
My storage unit leaked and it ruined some of my children's stuff also they are trying to charge me for a whole month when the lady at the office wouldn't let me get my stuff on the first or second day of the month because I was a few minutes late from closing time
What time are we allowed to go in get into stuff out of storage
Cheryl is awesome!! She keeps the property well clean and assessable.Also she is very informative.
Excellent customer service
Very good treatment and service and very clean place very friendly service and help with any issues
The girls are great and a big help will recommend.Always professional and polite
Glenny fue muy acomodante y amable en brindarnos toda la información necesaria
Cheryl is the best and pleased with the service and glenny is a great gal too
Great place. Clean and dry. Cheryl is awesome! She's always polite and considerate.
Muy económico y las atenciones me encantaron
Great service no complains the manager cherly very nice and very helpfull
Cheryl, was not only professional but also helpful and went above and beyond to help keep my already stressful move , as pleasant as feasibly possible.. I highly recommend their service and like to thank Cheryl for all her help...
Cheryl gave excellent customer service ! I am very pleased with all the help she gave us! I would highly recommend using their service!!!
Cheryl is the best! We've been renting from Public Storage in Lynn for years, and she has consistently given us friendly, personal attention and service, often going well beyond reasonable expectations to help us when we have needed it. There are less expensive storage options on the North Shore, but Cheryl (and Donna) is one reason why we are loyal to Public Storage. Thanks for all the help, Cheryl, and keep up the good work!
Super easy!! Cheryl is great and made the move in a breeze. Great location on the Lynnway easy access.
Cheryl and Donna are the best! The storage is great, too.
Cheryl and her team provided excellent service!!
They have a great service and they are very nice people. Great job.! Thanks Cheryl and Donna.! I truly appreciate it.!
Came to pay my Bill gave Cheryl an xtra 100 dollars and she was very honest and made sure i got my hundred dollars back
Donna was a huge help. An absolute sweetheart Thanks a bunch 😊
Awesome service Cheryl was such a great help and explained everything so well. We just signed up but we can already tell we made the best choice coming here.
Why does the gate close the same time as the office not good business it used to close hours later then the office some people work and need to get into their storage units should change it back like that
After 6pm this is what you will see..
when will they fix the main door? because we are paying for our unit but when we need to enter we can not because the door is closed and there is nobody to help us
Cheryl is very help with anything needed .she knows what she’s doing and does it well.I recommend to entone looking for storage
Delightful experience dealing with Cheryl, manager of Public Storage. She is B.C.D. (Beyond the Call of Duty) while offering informed information to me. She is professional and patient to deal with. Great experience with great people. Very satisfied with Public storage.
I have. Been a customer. For 7 months Cheryl been very helpful to me. I would. Tell people to rent. From her
Clean, dry. Good place to store extra things
I love this place security is excellent and. cheryll alway has a smile on her face.The place is clean and well maintained.I would mot rent any whete else and highly recommend
Great place to store your valuables, manger Cheryl performs excellent service here, highly recommended and appreciated !
Cheryl was amazing! Very helpful and knowledgeable. Everything was quick and easy. Property is clean and well kept. Highly recommended.
Very helpful cherlyn is awesome and had a storage here before I recomend for all
Received excellent service from Cheryl. The initial sign up a few months ago and now my unit transfer was easy and quick. I find the facility clean and secure. Glad I chose this location.
I am a return customer. Beacuse if Cheryl. She is very helpful. Knows what she's doing and customer service is out standing. Thank you Bucko
Recently I visited the Lynnway facility and words can't express what a professional Trisha was handling the phones and challenging customers. I most definitely will return to secure a space for my family, because of Trisha.
The two employees Trish and Cheryl are the best. They are extremely helpful and accomadating. I had an issue with the payment system but Trish had it all figured out before I came in. These girls are Golden when it comes to service however the computer system that public storage has given them to work with makes their job and my experience a lot harder. Dump the system and give those girls a raise!
Trisha , was very helpful to me , I had to switch to a larger unit and she was very helpful and knowledgeable.She knew how to meet my needs.
I am a return custom this about the 4th time I've needed storage.I always return to this facility because of the service I receive.I know my stuff is safe and the place is well maintained.I recommend to anyone looking for storage.
I have been renting here for awhile now and Cheryll have been great they should hire more people like her and the place is clean thank you
Cheryl is always helpful. Unit is easy to get to. Hallways are clean and clear.
Very good service. Employees are very helpful and knowledgeable. I highly recommend Public Storage when moving or just need to store your items. Thank you for your prompt service.
Perfect place to rent !!! Climate control is key 😍 7 days a week !!!
I'm along time customer and I am very pleased with the service and security that I receive.CHERYL is always so pleasant and friendly. The new girl Trish is also very nice.Will recommend.
I pay my bill at this location monthly. Cherly is always professional, kind , courteous , & friendly. She listen to complaints & always tries her best to resolve the issue too the customer's satisfaction.
Was by far one of the worst experience of my life cannot say too much because I have been working with a private attorney but my belongings were auction doff without my knowledge 1st I was told my belongings were thrown out in the dump because they were wet now if they were wet I had insurance and I would have put in a claim I was there for almost a year and Pictures of my children throughout their childhood pictures of my parents that are deceased pictures of my grandparents christening outfits birth certificates social security cards China you name it everything that I could own except furniture was in there and I was told it was in the dump and I went to the dump and it was not there I was lied to I lost things that cannot be replaced things that were heirlooms Stay away from this facility that is my advice to you you things are not protected you will lose everything
Trisha was very compassionate in helping us secure a unit to meet our needs. She was incredibly informative and made sure we had all the information about the building, property, units, amenities, security and operations. I have had very bad experiences with local competitors and was relieved when I walked out of public storage, knowing our property would be secure.
Excellent service by Cheryl and Trisha! Relocating but when we come back to Boston, we will use PS Lynnway!!!
I came in was met by Trisha she took the time to find my unit for the right fit she also helped mr get products to keep my stuff secured it was a pleasure doing business and Trish Customer service was Phenomenal thank you again
Very affordable and easy to setup, the staff was very professional and informative...id recommend this location for great prices and above & beyond customer service
Trish and Cheryl are great they helped us with an issue that we had with our unit. We appreciate everything.. They are amazing. We recommend this facility for your storage needs..
I love come here because they have good employees named Cheryl trisher
Trisha made it so easy and she is very helpful and knowledgeable
Public storage in Lynn is ver y well maintained.The Girls there are ver y niveles ando accomadating.I recommend.
I like the property and I love the way Cheryl treats me she is a wonderful person. I have no problem since I have been here.I would recommend this storage.
Whenever I have a question I always call for Cheryl and she always has an answer! The place is always secure and clean never any issues!
Trisha and cheryl the property manager are helpful polite hard working women never had issues thank you Cheryl
I called to make a reservation a few days ago and spoke to a very nice lady named Cheryl, who was very helpful in explaining the entire process and I requested to see the facilities before entering into a contract. I went yesterday and she was very thorough and knowledgable in explaining all the details & requirements. I finally came down today Thursday and enter into an agreement and Cheryl went above & beyond her call of duty to ensure that I was completely satisfied with the produce. She even went to the extent of sweeping the space even though it look great in my view and did not need any extra touches. She really exemplifies the best and outstanding customer service to say the least, and whoever is her boss Cheryl is a keeper , as it is important that I let management know. I will be recommending anyone looking for storage in the foreseeable future.
Cheryl is one of the best public relations person I have met when ever I am at the office she always makes me feel comfortable and she listens and is very professional The place is always clean and secure
Roof of the storage unit caved in and ruined a bunch of our belongings. Don't forget to buy separate insurance because they won't cover or help you with anything that they ruin, they won't even allow you to throw away your things in their company dumpster when they are trashed because of their shoddy facility
I had first hand contact with the property manager Trisha. Who was beyond helpful. A reservation was made and a computer error reserved the wrong unit. Trish personally fixed it and made one for another public storage location. If u need any help I would suggest the Lynn location and speak to Trisha!!!
Excellent my service was excellent I had no trouble no problems and sure will help the whole lot to they both were very good to me and I truly appreciate it thank you
I am renting a unit but every time I go the elevators are out of service and there is nobody to help, today the main door did not open
Even through I don't like paying my bill I love going in to see Cheryl and Trisha very helpful and clean facility.
Love the location And Love cheroll too. Thank you for everything.
Great place,, prices are good the people who run it are very helpful and nice ,ask for Cheryl tell them Ralph sent you.
Good clean and well run. Secure!
Cheryl was great! Extremely helpful and friendly service. 3yrs never a problem!!!
Cheryl is one of the Best employees at public storage on the Lynnway also it is very clean I feel very secure here I don't mind coming here by myself
This is one the best storage facilities that I have used, gated, security code required. Convenient by car and MBTA. Any questions- Ask for Cheryl!
Trisha was absolutely amazing! she helped me get supplies and select a sized unit that best met my needs. the units and grounds are safe and clean.
They are very respectable mountable understandably and in order storage management
I rent storage in medford but always pay un Lynn. CHERYL is alway fast and curtious. ZI never have an issue when she's there.I have been thinking of transferring to her location that's how pleased I am.
Quick and easy! Trisha was great!
Very down to earth and easy going process. Affordable and clean place as well couldn't be happier
Very poor customer service opon storing my belongings. Cheryl was so rude to me opon moving in. Just asking for a cart to move my stuff in during a 4ft snow storm was a big deal. REALLY. Now I make my payments at other public storage facilities to avoid this. She's never there there anyways to except a payment. Even during business hours. They Cleary have a lunch hour printed on the door. Which didn't apply. I have literally sat in that lot along with others and they are just used to it. Pretty Sad.!!!!
Sherl and Tricia are awesome. Clean, well organized and friendly staff.
Very pleasurable and pleasant experience.If I ever have to rent again this will be my choice again.Cheryl has been very helpful.
Cheryl is awesome and very helpful. I recommend all to stop here and store your stuff.
I use storage space for about three years now. Today was my last day using it. I am very happy with the service, from desk attendant was always helpful, Cheryl was always there when I need any help she is wonderful employee. I recommend this storage 100%.
Poor poor service, scan company payed $157 For a 5×10 unit today at 1pm showed up at 5pm to find both elevators broken no access to property and no management on duty for assistance. Called several public storage customer service numbers talked to several people left voicemails was threatened by one of there customer service members was told I will not receive any of my money back as a refund and I haven't even had the unit for a day.... unresponsible untrained employees working for this company plus they increase prices every month without notice...
Very helpful desk attendent. Secure location. Easy to navigate the building. Customer service is actually very good. Lighting is excellent. Carts always available for customers by the elevators. I recommend using this storage facility if you are in Lynn. This is how a business should be managed.
Cherly is wonderful always pleasant with me and reminds me about making my payments on time. It's always fast and convient when I swing by.👍👍👍
Cheryl is the best! Her customer service is second to none! The Lynn facility is the place to go!
Beware the hidden fees and shoddy service Go somewhere else.
I been renting in Lynn a while now. Cheryl is fantastic. Always a pleasure dealing with her. She's always working hard. Great employee.
Cherly provided top notch customer service. She is a great respresentation for Uhaul and because of her level of service I will conduct my business here anytime.
Great service. Clean facilities. Cheryl is always available and willing to assist.
Very helpful ,very clean space kind workers and I would recommend this storage to everyone. The best storage in town.
Worst storage company that exists, if you want your possessions protected. The tenant of the unit behind mine, knocked a section of the wall separating our two units. Crushed a section of the wall causing it to collapse into my unit and destroy family heirloom antiques. I had purchased the highest limit P.S. insurance policy they sold. I tried to file a claim and the rep said it is not covered. That that type of damage is not in the included causes or the not included causes,... therefore my claim was denied. Then you would think the liability would fall on Public Storage. But of course they manage to screw you, by their contract stating on their contract that I am personally responsible for any loss or damage to my goods. I personally assume all risk of loss and Owner is not responsible no matter how the loss or damage occurred. Is this where you want to store your important possessions? I sure hope not.... Renters beware. The insurance they sell has a loophole, and they use it. Worst company I've ever rented from. CAUTION. All public storage facilities will use this same excuse method. My unit was in Oakland Park, Florida. This warning applies to all locations. See more
I'm very please with the service receive from cheryl at this location.
Ive rented in Lynn since 2006 I have never had an issue.Cheryl is always very helpful no matter what. I would recommend this place no hesitation.
Great customer service
I was treated extremely well by Cheryl and the service was great. I would recommend this place to anyone looking for fast and friendly storage and service.
Cheryl she is a wordeperson she Was so help she did a great job ! I give her 10 Star
I rent at the lynnway location and am very pleased with the service I receive every time I go there.Cheryl is always very kind and helpful .It's always clean and I have never had an issue.I would highly recommend if looking for storage.They have a new girl who is very nice
STAY AWAY FROM THIS BUSINESS! 1.Staff is rude and unprofessional, they would hire anyone there. They could care less if your needs are met, all they care is for people to sign up and pay their monthly fee. Otherwise, screw the customer. 2. They love to conceal information. When I started the process I was charged extra money and the staff told me that she had to charge an extra $11.00 a month for mandatory insurance, which she failed to mention when I first asked for the quote. My bill went from $74 to $85 to $95 in a matter of 4 months. Also, when I called early in the month I was told by customer service that I could get money back for the pro rated charges. I return the storage, clean and completely empty and now they say that cannot be done after the 7th of the month. Of course that was never mentioned to me when I called initially. They're a joke! 3. There is mice in the storage place so they could care less for rodents going around people's properties. I came twice to my storage and I saw two mice running in the hallways. If you want better quality service, truthfulness & 100% customer please go elsewhere, ANY STORAGE PLACE EXCEPT PUBLIC STORAGE.
Great service always clean and helpful !
I rent at the Lynn location and Cheryl is very nice and always helpful.The place is well maintained and security is great.Would recommend.
I reserved my unit online. I received a discount also. Cheryl walked me thru everything. Plus I got a lock! Very friendly knowledgeable staff, I didn't know I need a cover to protect my antique chair! Thank you Cheryl 😉
Fast and easy! Danny has such a great personality and gives a awesome costumer service.
Danny was great!! Very useful n helpful!! & very patient with our many requests! Thank you!
Cheryl is a very friendly and caring person. she took care of me as she directed me and answered all my questions while I was thinking looking for space in her storage.I will recommend to all my friends
Im a customer at public storage in Lynn Mass and I have been for 4 yrs or more and I have to the equity of customer relationship. there with your property manager Cherly. is awesome she give me the best service and helps me with any needs to my unit if ever to a raise ever and Absoultly most friend never unhappy and always pleasant if and when I ever have to depart I will miss her but if I ever have to rent another unit in the future I will return to ur property to rent again and hope Cherly is still the property manager. Thank you for let me rate and review as to how ur employees and manager *************************************€******
Been renting at the lynnway public storage for over18 months and am very pleased. Cheryl is always very helpful. Clean and secure. Will recommend.
Best STORAGE AROUND! Guaranteed! Staff there is amazing! Customer service at its best. At first I was shopping around other places. I did some really good research and comparing it to more than 10 other locations, I have to honestly say this one is by far the best one! Very clean as well!
Cheryl is very knowledgeable and very helpful with any and all my needs.Love this place very secure
Word's can't describe the service I received here today and 3 years ago , which brought me back here.I will start with a few....professional, knowledgeable ,courteous and also kind. I always know that I will be taking care of with respect, and the clerk / manger is always time conscious and multi tasks efficiently while taking care of you. She always is accurate with the size storage space you will need so you never end up paying for and extras..If your ever in the North Shore and need of a storage space come here ask for Cheryl.....
Im a long time customer. and am very pleased with the. service I receive.Place. is always clean the security is awesome.
Manager always willing to work with you. Felt like the property was well secured and my things was safe at all times.
Im very pleased with the service the girls are right on point
This is a great place to store your things. Access hours are good. The staff is very, very helpful. Their explanations about everything you need to know about storing your things was excellent. The staff was very courteous and helpful. Will be having a long term experience.
I rent at lynn public storage since April of 2016, very happy with the staff storage facility customer service is awesome very cleansy place rate it stars across the board on everything..very secure place.do not have to worry about any things being stolen..I would gladly recommend it to friend family co worker etc.... Guys should really give it a shot if need storage
I like having Cheryl as my customer service. Also nice clean place.. thanks for holding my things..
Good service during the move in process. Monthly billing was very easy and move out went well.
I lost my key and Cheryl was extremely helpful in getting me a new lock! I feel my belongings are safe! Definitely suggest this storage
2nd time renting here. Great place, Great staff, Great people Cheryl and Gicela really helped me both times I rented. Recommend this place faithfully!
I had a wonderful experience here at Public Storage--the staff were kind and generous with their time, and gave me everything I needed. They helped me find the perfect amount of space I needed for my items I was storing and the move in and out of the storage space went very smoothly. Thanks especially to Gicela for all her gracious help with my storage! Moving can be a drag but Public Storage helped make it manageable.
This place is just awesome. From the service to the security to the access and location I would recommend to everyone very professional Cheryl and Gicela are so funny and work well with team work. Very pleased!!!
Very, very helpful (and funny) staff made renting storage space extremely easy.
Treated me like any other, felt at home. Cheryl which is the receptionist gave me exactly what I was looking for. And at a good price range too
The obvious convenience of being close to home makes it a great choice. That being said what can the difference be between storage facilities? Cost, availability, and CUSTOMER SERVICE!!! These people are always helpful and always courteous. A pleasure to do business with. Hope they have a spot for you!
I was looking for last minute storage for cheap Cheryl worked on site over the phone was not much help got me into a bigger unit for a cheap price that fit my needs asap couldn't be happier and more convenient in a time like this thank you
Gisella was an absolute pleasure to deal with. Went to Revere first and experienced some rude and unhelpful welcoming. Gisella made it fast and easy to assist me in my storage needs in Lynn.
The unit was just what we needed! Cheryl and Gisella provided professional, friendly service. We highly recommend this location!
Great service, very helpful employees Never had a problem definitely recommend this storage place
Cheryl is nothing short of a miracle worker. After my mom passed, I had a heck of a time going through the legal system to be appointed 'officially' as heir, and Cheryl was patient, helpful, and supportive throughout the whole process. At the last minute this past week, she helped me out of a huge bind, and made such a huge difference in easing the burden of what I was going through. I will be forever grateful for what she did for me. She deserves a raise AND a bonus AND employee of the year!
Cheryl has been nothing short of amazing to us. She went above and beyond to get us a unit when we got in a major bind. She's been friendly, professional, and overall the bees-knees!
Staff at this Public Storage was very helpful to me when I really needed a unit immediately. The girls at the front office were very friendly. I would have no problem renting from them again.
I have used this storage facility for 2 years and have had no problems. The property manager Cheryl had always been very helpful and understanding with me. I love to go onto the floor and find that the facility is always immaculate and in good shape. If there was ever issue or something i don't understand biking rose Cheryl is very good in baking down the billing in a way that i can understand. I live this place. The security is also great. I don't have to worry about anyone going to my floor, never mind my unit. You need a coffee for everything. That may sound annoying, but I'll take that knowing that my stuff is safe and secure. I have recommended this plate to others and will keep recommending it to others! Great facility by fast! ✌👍☺
I came to this Public Storage location with my friend felt like I was at home. These ladies Cheryl and Gicela were so helpful and work together so well. I recommend this to anyone looking for space. Very secure
I just rented a unit at your lynn location and am very pleased with the service and how clean the bathroom was I will tell everyone to come here.The security is awesome.
I've rentef in. Lynn. Since February
Love the security, the staff, my unit, the location and lowest price I recommend to all. Gicela always has a smile and happy to help.
The girls strong definitely help and thoughtful and put in the work and make it all about the customer.Will recommend.
I think Cheryl Gisela awesome
I like the attention that the girls give to the customer and its clean an secure.I would recommend to anyone.
I really love it here and the staff cheryl ,gicela very helpful..Thank you for the good service
Cheryl Had helped me twice now I'm a emergency And took time to show me units for what would be best for me always with a smile and very polite wish more storage places had people like her.
This place is great Cheryl and Gicela helped me this is my 2nd time renting and highly satisfied glad that there is someone that speaks Spanish my wife only speaks spanish. I feel my stuff in this facility is safe. Love it!!
This is my second time using this storage facility and have only had great service Cheryl is always there when I go and is always there to answer any questions or concerns I have. I have never encountered any issues and would recommend it to anyone looking and they have great security all around great place and affordable
This place is awesome these two women that work there Gicela and Cheryl helped my husband and I get exactly what we needed with this frustrating moving ordeal. Highly recommend this place. They make a tough situation a little easier.
I have been a customer for a while now very happy with my services Cheral and Gisell are very helpful
I've been a very happy customer since 2009 and have seen alot of new faces over the years and they are all very nice and know how to treat their customer .Manager who had been here the longest always has a smile. Always willing to help.Couldn't be happier.
I started renting with Public Storage about s month ago and have had the best customer service from Gicel and Sheryl.I was impressed with the cleanliness of the bathroom.For a storage company they are professional clean and secure. If you need storage go to this facility highly recommend.
You are extremely excellent..I think Cheryl and Gisela are the best.They treat you with respect and help you with your needs.The place is clean and secure would go anywhere else and will recommend to everyone.
Cheryl is extremely friendly. The units are clean, and well lit. The customer service is amazing. Will recommended to anyone looking for a safe storage facility.
Good people and helpful clean secure
I rate my experience excellent at public storage
Cheryl did an awesome job of explaining how the public storage system worked and was very upfront about how the business operated. I also felt that the storage facility was very clean. I highly recommend using this storage facility. Great customer service.
my visit to the storage was a good exsperience. me an my husband was so worried and upset didnt know what to do and cheryl says to us dont worry i will walk u threw it ill help if u have any questions. i didnt know we had to cover mattesses she showed us all the supplys it made me feel better becauuse my stuff was kept clean. so thank you cheryl an public storage.
I've rented in Lynn for many years and the service by the manager Cheryl has been awesome. The security is very tight and the property is always clean.I have never had an issue and would recommend.
Assume ,clean public storage,great mangers an moszy is great people person , made me feel right at home , also enjoy my unit:)
I've rented in Lynn since Jan and the service is excellent. building always clean .they will help with any and all of my needs.will recommend.
Very pleased with Cheryl and public storage security is very good and the customer service is also very good
I have had great service and sercurty is great. Very clean building. Very happy and i would tell people to come here too
I would give this place a 10 star Very nice the property is clean and well maintained.Security is awesome. Love the girls
Just checked in. Great service and people
The manager was awesome. Her name is kelly.
Very friendly service here. The property is always clean when I come and you have to use a specific code for your storage to even get in so not just anyone is walking around the property. This is the only storage facility I have used and I think it's the best.
I have to say Cheryl at Public storage is awesome. I am on hard times but when charges were going to be incurred, she took the time to call me, and help me and I found that awesome! She has saved me late fees by taking time to ensure the account was on point, and keeps my stuff safe, the facility is clean, and has a pleasant personality so easy to work with. She is an asset I would recommend this facility to any one to use because of her servitude. Very good experience!
Cheryl on the lynn way was wonderful best service you ask for she not only rent space she listen. TO her clients she is full of love compassionate person even when she is on break she is careing.she was willing to work with her customer.Kelly called to confirm that wanted my unit. When I arrived she was super energized and ready to do busy she showed me what United I needed and not the one they told upon making my reservation on the phone and she made sure she explained everything about the whole process.and we left happy and satufisted. Beatrice
Fantastic storage facility with professional, friendly personnel! Clean units with access to many dollies. Safe and secure location for my storage needs. Kudos all the way!
Very, very helpful (and funny) staff made renting storage space extremely easy. Storage unit is lean, easily accessible, and well-lit.
This is the third time I am storing my stuff with public storage. It is a very secure building and i have always had excellent service. The woman who works the storage facility her name is Cheryl She is always very nice and attentive. I highly recommend using this storage company. The prices are very reasonable and the the facility is clean and well supervised.
Excellent customer service from cheryl.Very pleased with unit and property very secure.Everything explained in detail.Will recommend.
Awesome customer service. Highly recommended.
I am a new customer renting in Lynn and it has been a pleasure dealing with the staff so far. They have been pleasant and accommodating. Kelly helped me get started and answered all of my questions, thoroughly. The property is always clean and very secure, which makes me feel at ease about the safety of my belongings. Also, the hours for accessing storage are a plus. I would recommend that anyone looking for storage check this place out.
Great service quick and easy! Nice people!
just rented in lynn.great service,clean facility.very secure
I just rented a storage space in Lynn and the little lady Cheryl was very helpful snd thorough.She made a difficult time much easier.
Cheryl and Kelly were awesome !!! thanks for the bubble wrap
Awsome customer service friendly staff, resonable rates, clean storage facilities
Very friendly staff! Cheryl, the store manager is easy to talk with and she knows her stuff. The storage experience has been very helpful as we transition into a new home. One word of advice, be prepared to pay for padlock or bring your own. Much blessings! God be with you.
I've rented in Lynn about a month now and I must say for this being Lynn the facility is very clean and well maintained.I have nothing but good things to say about Cheryl and Kelly they are willing to help in a heart beat.Especially when it comes to finding a cart.I have already recommended this facility to other people.Thank you Cheryl and your team.
I have to say i had the best of the best customer service at public storage on lynnway.... Cheryl you are the best you know how to take care of your customers..very professional . first time there best service thank you so much Cheryl
When ever I go to pay my storage the girls are alway so nice.willing. to help with anything. Place is clean and secure.
I rent in Lynn and it is a pleasure to deal with the staff always pleasant and accomadating.The property is always clean and very secure.I recommend to anyone lookkng for storage.
Ive rented with public storage for two months and its been great!N o complaints at all.Cheryl is awesome.I have sent other people to her.Won't rent anywhere else.
Easy access to your unit.security is awesome.manager is super.
Public Storage on the Lynnway in Lynn, MA is awesome! Cheryl was friendly, professional and very knowledgeable. The whole experience has been very good. The price is great and the service is outstanding. I would highly recommend this location, especially for the excellent customer service provided by Cheryl.
I rent storage in lynn and never have an issue.The manager is slways very pleasant and helpful.Clean facility
Great! place clean and secure.would recommend to friends and family.
My experience at this facility was excellent couldn't. ask for better customer. service.The property it self is well maintained.Would recommend to anyone looking for secure location for there stuff.
Though not moved in yet, in comparison with another location I am moving from, I have to say I was impressed with the security in place here. Not only is the manager living on site, the elements of security to go to my chosen unit was what got my attention. Cheryl and Jodanny were both wonderful to speak with and the information they gave me quite helpful. I know I am going to be very happy with my items being stored here between the security (even if my items are only priceless to me) and the upkeep of the building. Prices are good too!
Me and my mother are returning customers.My Mom just lost her husband my stepdad last Friday.we need storage right away and new a manager lived there from before.So we went early hoping we could get the storage right away.Cheryl checked for us asked her boss and couldn't itsher day off.So we had too wait for her to open she was so kind she and even though she wasn't working she gave us coffee and stayed talking to us for awhile.Thats someone who cares about her customers.She made new friends on top of live long customerd when needed.
I wouldn't go anywhere else. They are always on point with calling me to make sure I pay my bill on time. I ended up loosing my keys and I was sick and tired looking for them. I ended up calling in and come to find out they found it. That right there shows me they do their walk around. They are very professional and helpful. They make things so much easier for me. I trust them and appreciate all there help. Thank u girls and thank u for my keys. Saved me money I'm a happy camper. I will recommend to anyone. There's only one issue I have is the carts. Every time I need one I just go I to the office and they always help me. If I could I would go around and find them but this building is so secure I cant access any other floor expect my own. Love it here.
This place is the best!!!! Absolutely love the staff. Sherryl is awesome! Building is safe and secure and the pricing is great!
This location is at its greatest most experienced and well kept business. I have ever came across. The girls went through everything with me. I am one of the most difficult people to deal with yet they wouldn t stop at nothing to make sure I have all the details correct. Jodanny showed me three size units and went over the whole property and gave me all the details. When she finished with the tour Cheryl went over everything such as the hours and merchandise. From what she told me it seemed I needed to buy the whole store. It was a great experience. Since I was just looking for prices and wanted to know what this location had to offer. Once I'm ready to move I will definitely come back to this site. The girls are great. And their sense of humor is a plus.
I rent in Lynn for a long time and I am am very pleased with the service I get.Cheryl is always very helpful no matter what the issue maybe.The place is alway clean.would recommend.
I've been a customer since November and get great service from Jodani and Cheryl they are very nice and helpful and keep the property clean and secure.
I'm very happy storing my belongs in Lynn very secure.I l left something behind and they called me.I like the girls they are very nice and friendly.
I rent storage in Lynn and never an issue.Always can count on the girl for help if needed.I'm happy here.
Best service ever!...Very professional yet compassionate and understanding of the moving process....highly recommended
Lynn girls extremely helpful they always call me as a reminder to pay my storage on time.clean secure never a problem.
I just rented storage and cheryl was very pleasant upon arrival.willing and able to assist me answered all my questions.I know my belongings will be safe.
I dont really do reviews.But Cheryl is awesome I love her shes keeps me laughing.I think this is a great facility and will recommend.
I am a long time customer at public storage and a returned customer.I am very satisfied with the service I receive and the place is kept well for it being a storage facility.I recommend to anyone.
I rent at Lynn location, Cheryl and Jodanny are excellent,great location and price.Very well kept.Will tell anyone who needs storage.
Super service friendly staff.Will rent here again.
Friendly and convenient. Always a great laugh when I come in. Very clean and managers are awesome.
I think the service from Cheryl is excellent and the place is very clean.Jodanny is great.would recommend to all my friends and family.
I AM A CUSTOMER IN LYNN AND I HAVE NEVER HAD AN ISSUE WITH STAFF OR ANY RODENT ISSUE.THE PLACE IS VERY CLEAN AND WELL MAINTAINED.I WILL ALWAYS RENT HERE.
I rent in lynn on the lynnway and its aleay been very pleasant never any issues..Always clean security is great.
Great customer service. Nice employees. Glad they call, to remind me to pay...before I get a late fee!
I have only been storing my stuff here for a few but I do come by the office and every time I come in to pay my bill the girls are on top of things. I come in and im guarantee great customer service. Property is clean and secure. I wouldnt store anywhere else.
You want to store your stuff in storage go to public storage on the lynnway. The bathroom are clean which you wont find anywhere else. The sercurity is well above expectation. The office managers are great and their customer service is also great.
I came in with my wife and right when I came in the two girls were very pleasant. They were right on things. Jodanny showed us the unit and went everything in detail. She explained the property and the security is unbelievable. On our way down we saw Cheryl and she explained everything when it comes to company policies. Everything seemed legit. Cheryl took us to the office and compared prices and explained the promotion which is called the dollar special. The first month is a dollar. When I tell you she explained everything; she explained it. The visit was very enjoyable and knowledgable. I left the office knowing everything about the company and it's regulation. I wouldn't go anywhere else. Cheryl and Jodanny were great. They know how to treat their customer and they seem to enjoy they company. Applauds to them.
Very great service. Wouldnt go anywhere else. They are friendly and very helpful.
Ive rent storage in Lynn for 3 years and Iwould store anywhere else.Cheryl is great and has wonderful customer service.The place is kept very clean.Never a problem
Just came in to rent. Customer service was great. Property is well maintained.
Very friendly personnel and easy access to storaged items.
Great services, reasonable prices, definitely recommend! ! Thx for ur business!
I'm a return customer and I came back to this facility for the great price this continue to offer. Cherly is a great manager. She was also here when I was here a couple of years ago. She's great. She made sure I had the best deal and the property was in great condition.I was treated with the up more respect and I'll always return to this facility. I'll refer anyone here. I wouldn't go anywhere else.
The staff is awesome. It is always a pleasure to visit such a clean facility. In my opinion the employee jodanny is extraordinary and always smiling.Cheryl is also a great manager and a pleasure to be around.
Been dealing with this place for over a year,can't say anything bad. Cheryl is the best person to deal with. Very polite and friendly.
Came in to se e storage Derek día a gratis joven gestión gran me intolerancia unit. Pro pero y is se cure andar clean
I rent storage in Lynn and I am a very happy customer.Property well maintained and Cheryl is great.
My experience with Public Storage has been very good the manger and the staff were very nice helpful and concerned, I am a past storage renter and will always return to any and all public storage to store my furniture and items even from State to State all public storage employees are caring towards the customer I will recommend my family strangers and friends to public storage again I want to thanks you all!!! For making this a happy and peaceful experience.
Been a customer at public storage since 2012 and the managers have been great. Units are clean and secure. I recommend storing at still public storage.
Only needed unit for a month but this location was very clean and secure. Derek and Cheryl were great! Will use this place again if needed.
I just rented at the Lynn Public Storage and my experience was great.The property is very clean and great security.Cheryl and Derek are just wonderful to deal with made everything so easy.would recommend.
I was at the pet store on the Lynnway in Lynn. I decided to go next door to Public Storage to get some prices. The store was very clean and I could see that the security was good too. As I walked in there were cameras over looking the entire property. Right away I felt I would be well taken care. Public Storage in Lynn is very clean and secure and also very professional. I've rented with other storage units and in my opinion Public Storage is better. The rates are great and low. The managers are very professional and courteous. I would recommend Public Storage in Lynn to any one looking for storage. Its definitely my #1 choice now.
I have Been taken very good care of at public storage in Lynn
I am a customer with public storage in lynn and it I'd very clean and the security is great.Office people are very helpful with everything.
There services here is absolutely great. Cheryl and Jodanny are very nice and very easy to get along with. The building is clean and secure. I see these girls working at all times. The property is always well maintained. Every time I go into the office I get nothing but excellent service.
Ive been a long time customer at public storage in lynn. I have received outstanding customer service from cheryl and jodanny. As far as im concerned i would not go anywhere else.very clean
Me encanta! Caring makes the difference when you are a big corporation like Public Storage. It takes managers like Cheryl, for a business to be successful. She cares for both the company and the customer- after being told that I had to pay for fees for a storage that I never really used. Cheryl was very generous and took the time to call her supervisor and see if he could do anything to help me (Is not common to see someone take their time for someone else's benefit) Thanks to her interest on helping me, the fees were waived from my account and now I recommend Public Storage to all my friends and family. Plus, if I ever need to rent storage, I wouldn't hesitate to go back and use their services.
This is a review for the Public Storage location in Lynn, MA. In the process of selling my home, I arranged to have 2 storage units at a different Public Storage location farther away in which my experience was great. So was my subsequent experience at the Lynn, MA location as well. As it turned out, during the last stages of the moving process, I was in desperate need of additional storage that would be closer to where I now live so Cheryl and Jordanna came to the rescue. They were both really helpful but I have to particularly commend Cheryl, the manager, for her wonderful assistance. I happened to notice as I was deciding on which unit, that Cheryl treats all of her customers the same way. Thank you again, you made the experience easy & pleasant!
I have been a long time customer and I just came into the office to get into a bigger size unit. Cheryl helped me in so many ways. She took me up to see the unit and transfered me with no problem. Which made me feel alot better. The customer service here is excellent. The property is clean and the security system is great. With both Cherly and Jodanny looking after this property I wouldnt choose anywhere to store my stuff.
Generally, Public Storage is secure and convenient. The people there are very nice and cooperative. Be advised, however, it is not climate controlled. Everything you store there IS sheltered from wind, rain, snow and sleet, but otherwise it is subject to the elements. Your stored things get cold and damp and hot and damp depending on the outside weather. Don't store things there that will be adversely effected by temperature and humidity. My only real complaint is that I have found nails lying around on the driveway and park areas on several occasions. I cannot say that my last two flat tires were the result of Public Storage, however, they each occurred within 24 hours of my first two visits to the facility. My only recommendation is that they police the area regularly for nails.
I have been a customer since 2010. I have been in and out of this property since then. Im very pleased with the customer service. Cheryl has extraordinary expectations in making sure all her customers are all right and happy. Trust me..I've seen it myself. Since I have been here I haven't had any issues concerning my storage unit.everything has been nothing but pleasant. The property is very clean and well maintained. Jodanny is a very nice girl and she is very helpful. Cheryl is an excellent worker, she's one of the sweetest person I have meet and trustworthy.
Cheryl is just wonderful to deal with and the building is always neat, clean and nice to visit. A great facility!
Close to home. Very Clean. Good hours (6AM-9PM). Most importantly, Cheryl and staff provide solid and friendly customer service.
My Dad had been using this Public Storage for years. He never experience any problems. The manager Cheryl and her staff is always helpful.
We ended up here during the worst time of our lives, but Cheryl was very helpful and made us feel at ease during the process right from the start. She resolved issue with the wheeled carts on the first day promptly! We now have been there for over 2 years! In our time there they always call and remind you when your late as to avoid extra fees. They do this in person, and call as they know their customers and want to make sure they can help out where they can before an issue becomes a problem.
Cheryl is THE most awesome manager, ever! She is efficient; professional; polite; kind. She CARES about her customers. When she feels I might be late with a payment, she calls me to make sure everything's OK. Her employees are also wonderful. Public Storage is clean; hours for accessing storage room are awesome. The security is EXCELLENT. I love Public Storage and Cheryl and her staff!
I've been with public storage for over 2 yrs. Have had no issues with staff. Cheryl has been very helpful through the years with any questions or calling me with issues they've had. I just want to make a small note HAVE NOT seen a roach since i have been there, sorry to the one who posted that. Cheryl is very professional with her job. She may have attitude sometimes, who wouldn't working with the public, i did many years ago and its hard. Cheryl smiles all the time, laughing with customers, when she takes payments, I've seen it while making a payment. The place is clean. See no trash anywhere. So when you see Cheryl outside, wave and smile to her it just might make her day. Gave 4 stars, 1 for cleanliness; 2 for organization; 3 for happy atmosphere; and 4 for professionalism from Cheryl and her staff. Public storage should be proud of their staff on the Lynnway in Lynn. Working with diversity is a plus.
its been a move from hell,the associate from public storage has been very helpful and understanding.. thank you jodany(dont know how to spell her name) anyway your the best!!! thanks again from corinne and patti
I have had no problems with insects or water. The people at the front desk have always been responsive and very friendly. The one complaint I do have has to do with the monthly fees. I never thought much about that until I was looking at the cost if a smaller unit (no longer need the larger space we now have.). I noticed the cost for my unit was much less than I was paying. I asked the desk person about that and was told that the unit costs go up from month to month. I asked why, after nine years I was paying more than someone that had been there for one year. I did not receive a satisfactory answer, but did get the rent reduced to the cost a new renter would pay. I plan to downsize during the next month, which will result in considerable savings. When that happens I will discuss the extra dollars spent over a period of years above what someone else would have paid for the same unit. That is simply not a fair business practice. Per above I am pleased with service and cleanliness. My complaint is a management issue, not a local service matter.
I haven't been here yet but seeing that roach comment. Hey buddy. Have u ever heard of ppl must have it and since all there is is metal and storage spaces daaa