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Address

650 Eastern Ave
Malden, MA 02148

Full Service Kiosk Available

Phone

781-287-8704

781-287-8704

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Property Manager Lives On-site

Phone

781-287-8704

781-287-8704

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x10'
    Online only price
    $ 47/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 47/mo $94
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x15'
    Online only price
    $ 56/mo
    Online only price
    Half Price Sale
    Medium 5'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 56/mo $112
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    5'x5'
    Online only price
    $ 58/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 58/mo $77
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 71/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 71/mo $142
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 123/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 123/mo $246
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 153/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 153/mo $306
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 272/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Climate Controlled
    • Upstairs/elevator
    $ 272/mo $362
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 337/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Climate Controlled
    • Upstairs/elevator
    $ 337/mo $449
    Online only price
    2nd Month Free

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Storage Near Malden, MA 02148

Self storage near Eastern Avenue in Malden is located near Route 1, making it possible to get organized in Middlesex County.

Small Storage Units Near You in Malden

Years of art projects and personal mementos making you feel cramped? A 5x5 storage unit can help.

A popular 5x10 storage unit can hold everything you need for a day of fun at Pine Banks Park or Spot Pond, including bikes, sports gear, fishing tools, and more.

Medium Storage Units Near You in Malden

Busy families can use a 10x10 storage unit to get used furniture out of the way when welcoming a new addition or sending a kid to college.

Large Storage Units Near You in Malden

If you're moving or renovating, a large 10x20 storage unit can hold up to five rooms of stuff. These large storage units are also great for business needs.

Climate Controlled Storage Units Near You in Malden

Storage near 02148 includes indoor climate controlled storage units, which come in a range of shapes and sizes.

Just half an hour north of Boston, it's easy to store your stuff and head into the city for a trip to the Institute of Contemporary Art or a Red Sox game.

Use our eRental program to schedule a convenient and contactless move-in today!

For additional storage units near 02148, be sure to check out our Eastern Ave and Revere Beach Parkway locations for more self storage solutions.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 322)

February 9, 2024
Google Public Storage Claudio Oliveira
January 26, 2024
Google Public Storage Mary Grace
January 23, 2024
Google Public Storage John Grimshaw
I'm a longtime customer of Public Storage at 650 Eastern Ave in Malden. This location is self service but I still find it to be very responsive when the need arises. Recently I dealt with Stephanie to change my storage unit in order to save some money. She was friendly, helpful and efficient (and got me a good deal). I couldn't be happier with the services provided by this Public Storage location. If you prefer a full service location, there is one just about a block away.
January 20, 2024
Google Public Storage Georges Harb
Stephany the store manager is very professional and helpful. Thank you Stephany for providing the best serve ever.
January 10, 2024
Google Public Storage Gerarda Alicea
She did a wonderful job helping me and guided me. Very helpful with everything. Very respectful and friendly. Thank you.
January 3, 2024
Google Public Storage Robert Corkum
Clean and well maintained property. Thank you Stephanie for your assistance here.
January 2, 2024
Google Public Storage Samantha Noonan
She did a great job helping me at the eastern ave public storage, she knew what she was talking about and helped me with my issue! She was very prompt ! Great service !
December 3, 2023
Google Public Storage Marcos Rodriguez
October 28, 2023
Google Public Storage Andrelle Garçon
Paul was great excellent service and extremely professional
October 2, 2023
Google Public Storage Devin MacConnell
I am completely devastated and beyond angry. Don’t bother w/these robots. They auctioned our entire storage unit without contacting us by phone or email. we were out of state for several months attending to a sick relative and were not notified that the payments were not going through. No calls or emails, no nothing. I am a photographer by trade and my iMac that I used for work and had for over 12 years with hundreds of thousands of my children’s childhood photos, hard drives with backed up raw professional images of clients, so many photos. I find it frankly disgusting that they would sell someone’s personal computer with raw images for anyone to look at. All of our furniture that we bought with our hard earned hourly job incomes. Completely gone, My children’s clothes i was saving for our next child. My maternity clothes i was hoping to use as i am pregnant. My husbands expensive work boots and clothes, brand new crib, baby mattress, changing table, queen sized bed less than a year old, a barely used glider. We were planning on using alll of this in 20 weeks when I give birth. All of our kitchenware. Medical records of my two children’s, my husbands and other important documents. large photo prints of my children. It’s gross how some random person prob has those now. It’s insane how this company took advantage of us and put zero effort and they made money off of the situation and offer no information or paperwork regarding our account being closed?? No proof, no nothing. Just wondering how you sleep at night taking things from people who have nothing to begin with? Money can’t fix this situation. I want our things back and I am told that is impossible.
May 1, 2023
Google Public Storage L Diaz
Estuve acá 2 horas afuera son las 2.35 pm y en la oficina no aprecio a lo mejor se va a los cuartos a dormir y uno con emergencia acá wow
March 18, 2023
Google Public Storage Alexandre Coura
March 2, 2023
Google Public Storage Wendy Qian
January 10, 2023
Google Public Storage Paula Spizziri she-her
I had to rent a storage unit a few months ago and I went with U-Haul. I found public storage to be a lot better. I was assigned a specific storage unit and the app made the self-service really easy. It would’ve been nice, however, if it link to a map so you could find the unit more easily. When I went to U-Haul on the other hand, they changed the unit I signed up for the one that required going up a short flight of stairs with no elevator access! Also, public storage seemed cleaner and better lit. Not only that but one of their employees called me a few days later to say they saw I had access my unit and to make sure I didn’t have any questions or problems.
November 26, 2022
Google Public Storage Scott
It's a typical indoor storage unit facility!
November 12, 2022
Google Public Storage John Yoon
Dirty. No one on premises. Bathrooms inaccessible. Difficult to get someone on the phone.
October 28, 2022
Google Public Storage Lester Truitt
Stephanie was great. Went through everything and explained anything I had questions about. She was very nice and considerate.
October 21, 2022
Google Public Storage Nicolas Contreras
DO NOT RENT AT THIS LOCATION! I've been in this storage facility for almost two years, and I’ve had the worst experience a customer could ever have. If you are looking for a safe, convenient space THIS IS NOT IT. Not only we had to deal with cockroaches all the time, but also had to buy a spray to keep the mice out of our unit. We talked to the staff multiple times, but unfortunately they are EXTREMELY deficient. The gate is broken most of the times, so anybody could access the units, and the parking lot is always full of broken glass, so expect to get a flat tire like multiple people have. When we tried to bring this to the staff’s attention she just said “I don’t care”, which says a lot about the importance they give to the facility. You are better off at a different location that gives a good, reliable customer service, and provides a clean and convenient storage facility. See pictures below
August 5, 2022
Google Public Storage Shaquilla Rivera
June 4, 2022
Google Public Storage Marissa O'Connor
I rented here for 8 years while living abroad. On my second to last move out we of course lost the key. I called and got Paul. He was great and helped us get the lock cut off. Since I couldn’t get there that Friday he did a temporary lock for the night. The next morning he was right on top of coming over to this facility from the neighboring one to get us into the unit. Great service at the end making us sure to go back should we need storage again.
May 15, 2022
Google Public Storage Katherine Kennedy
Wow! Stephanie was so terrific! Definitely come to this facility in Malden or the other one just down the street and work with her. She made our entire experience smooth and easy—always a plus when moving—and was so helpful on all the little details.
May 10, 2022
Google Public Storage Barbara Mariani
April 18, 2022
Google Public Storage Family pro painting Pro painting
Berry expense
March 4, 2022
Google Public Storage Kelley Capobianco
Got locked in and then gate would not close on way out. Charged for lock when I brought my own. No way to delete line item at time of reservation but had a note beside it stay in if we brought our own lock we could get an instant refund. Nobody in office and everything is self service and automated on the phone so very difficult to get a hold of anybody about any refund.
February 7, 2022
Google Public Storage mad 17
January 22, 2022
Google Public Storage Lisa Mucciarone
I've been very happy with the storage unit I have here. Building is secure and clean with ample access hours.
November 12, 2021
Google Public Storage Alessandra Mestari
Sandy helped me and was AMAZING!!!! Not only is she knowledgeable and professional but she’s also incredibly friendly and incredibly accommodating. I had a problem and she solved it! Worked diligently for me to get me what I wanted and needed and was SUCH a pleasure to work with from start to finish. I love this facility and I’ve had MANY other storage units in MANY other places before. None compare to this one, all thanks to Sandy!!!! Highly recommend! Ask for Sandy!! She’s the very best! No exaggeration whatsoever!
November 5, 2021
Google Public Storage Julia TCW
Sandy has been amazing! She deserve raise and promotion! Sandy went above and beyond in terms of service over the years. She has been very helpful for us to maintain our belongings in this storage. She is very kind and help any matter you might face. She maintains the property nice and clean. I would recommend this place!
November 5, 2021
Google Public Storage Stay Safe
She is absolutely amazing, very helpful she needs a raise !
October 30, 2021
Google Public Storage Ceci
Expensive
October 23, 2021
Google Public Storage Cameron Wang
Sandy went above and beyond in terms of service when I arrived with 20 minutes before close. Super patient and answered all of my questions before I paid for the unit. Would recommend this place to anyone!
October 18, 2021
Google Public Storage John Michael Jones
Place is clean, indoors & the prices are fair. Easy access & the hours you can access your unit ends at 9pm. My only complaint is the restrooms are always locked & this isn't cool. They need to consider leaving the restrooms open for the customers!
October 14, 2021
Google Public Storage Andee Bosquet
Sandy helped me do the erental process over phone! Great customer service thanks
October 11, 2021
Google Public Storage Martine Belice
There's a staff there name by Sandy she's really helpful understanding she's also have a great customer skill she's very patient and comprehensive of the customer needs.
October 8, 2021
Google Public Storage Katie Schaefer
We just completed our 3rd cross country move so definitely know fantastic customer service when it’s received. Sandy at the Malden Public Storage on Eastern Avenue is our hero! She is professional, knowledgeable, patient, friendly, and resourceful! I was stressed out about the logistics of this move as we have never moved using a container service vs professional moving company. Sandy went out of her way to assist us in an effortless process and coordinated effort with the container company. We are extremely thankful for her help and if I was still in need of employees, I’d hire her in a heartbeat! Thank you Sandy! Dave and Kate Schaefer, Melrose, MA
October 8, 2021
Google Public Storage S69 Denby69
Great and secure storage facility. Ms. Sandy is a great staff member. Awesome and clean.
October 2, 2021
Google Public Storage Sarah Soares
Nice place to put your things! Sandy was great and made the whole process very easy!
October 1, 2021
Google Public Storage TAM
This location was amazing. Very helpful and understanding. I appreciate Sandy so much any questions or concerns I had she helped me with even went out of her way to help me find carts when none was available. Thank you so much Sandy!
October 1, 2021
Google Public Storage Christie Hughes
Sandy waa amamzing during my move in thank you
October 1, 2021
Google Public Storage Helen Barrios
Sandy was great she was very helpful
September 27, 2021
Google Public Storage Faye McNeil
Great price for all you get! Always a clean facility with all elements you need. Sandy was exceptionally helpful and made everything super easy! Highly recommend.
September 25, 2021
Google Public Storage lee cordeiro
September 18, 2021
Google Public Storage Kelsey Menon
Sandy is so great and really helpful. We recently upgraded our space to a bigger unit and she couldn't have been more helpful. It was so convenient and she walked us through every step. Also, the access hours to this storage place can't be beat.
September 13, 2021
Google Public Storage Kevin Crampton
Sandy is the best always very helpful!!
September 11, 2021
Google Public Storage Stacey Carlo
Sandy is amazing, friendly, professional Storage facility is clean and well kept. Never had an issue. Price is fair.
September 10, 2021
Google Public Storage Rajan Dabadi
I have storage here for long time and sandy gives good customer service she is the best! Thank you
September 10, 2021
Google Public Storage denise rivera
Sandy always provides the best Customer service!! Very helpful.
September 10, 2021
Google Public Storage CARLOS DOSSANTOS
Sandy helped me very much with my rental and answered all my question.
September 9, 2021
Google Public Storage Emma Bonia
This was my first time going into any Public Storage location. I wasn't expecting much so when I was welcomed by Sandy, I immediately felt comfortable. All my questions were answered and I was able to purchase all the supplies I needed. I was so pleased with the attention to detail; its rare to find employees that go above and beyond now a days. Sandy was so friendly and very attentive. Thank you for all your help!
September 4, 2021
Google Public Storage Ruth Goodwin
Sandy is an amazing asset to this business! She is always there with a willing attitude to help solve any issue! Thanks Sandy!
September 3, 2021
Google Public Storage Erin Dwyer
Sandy has great customer service! Very helpful with my move out today and answering all my questions.
September 3, 2021
Google Public Storage Danika Haynes
Sandy has such great customer service I’m a nervous wreck due to moving she definitely made me feel at ease with what boxes to get and how many to get!!! I even learned that there are wardrobe boxes too!!!! I will be coming down to the facility to get my boxes thank you sandy!!!!!!
August 26, 2021
Google Public Storage Ronald Cadillac
The Girl Sandy in the Eastern Ave Malden location has Always gone above and beyond with any questions or problems I have had. She is a delight to deal with. We need more people like her in this world. She is an asset to your company. Best regards, Dr Ronaldo G Cooke
August 25, 2021
Google Public Storage Spencer Woturski
Sandy is so very helpful. Thankyou!
August 18, 2021
Google Public Storage Richard Hohn
Sandy was extremely helpful to me and especially my wife Amanda. Sandy remembered her every time she called and Sandy was very polite and helpful. We had a moving company clean out our house to move it to storage, waiting for it to be loaded in a container for overseas. She worked and coordinated with the moving company ( top notch movers) extremely well. And she assisted me and my wife Amanda to add box to storage. Sandy does not only deserve 5 stars but a constellation !
August 3, 2021
Google Public Storage andy lundy
I always see Sandy when I come in always helpful and great customer service.
August 3, 2021
Google Public Storage Stephen Doherty
Sandy that works there he's very efficient and she's very very helpful I've been there for 5 years did she's always Pleasant
August 2, 2021
Google Public Storage Eddie Kneeland
Rented at this storage and sandy had great customer service 1
July 22, 2021
Google Public Storage Lauren Catalano
I had a few mixups with my unit agreement which were really not ideal the day before having a moving truck come. On a much more positive note, Thomas helped sort everything out. I cannot say enough positive things about him and his customer service. Thank you Thomas!
July 8, 2021
Google Public Storage Chris Harrison
The property is very clean. Sandy is very pleasant and helpful to work with...
July 8, 2021
Google Public Storage Alexis Sweeney
Sandy is friendly and has great customer service.
July 1, 2021
Google Public Storage wassila ighilali
Rent here at public storage sandy always gives great customer service and always helps out¹
June 29, 2021
Google Public Storage noella bih
Sandy is very helpful and friendly. She has great customer service.
June 23, 2021
Google Public Storage Costantino Lema
Place is trash on trash. Don't even bother, don't give them your money and DO NOT BUY A STORAGE UNIT FROM HERE. Tracey is cool, this place is terrible
June 18, 2021
Google Public Storage Meghan Phat
I have been to this location a few times and went recently to grab a few boxes and Sandy was a great help. Answered all of my questions with no problem and made my experience much easier! Thank you, Sandy!
June 4, 2021
Google Public Storage Immaculata Giannasca
I've used this Public Storage location a few times now, not because it was close for me but because of the sweet girl that works there, Sandy. Sandy has always made me feel like my belongings were safe there, she always has a smile on her face to greet each and every customer, even when she is speaking to you on the phone, you can sense her smile and friendliness! She makes the process so easy, I would highly recommend using this location for all your storage needs! I would also like to add that it was clean there as well.
June 4, 2021
Google Public Storage lenore meyer
I went in to get some information and Sandy was so helpful, very pleasant and easy to talk too. Definitely need more people like Sandy in customer service.
May 31, 2021
Google Public Storage Kyle Doan
Sandy is a nice and helpful person, always answering all the questions right to the point
May 31, 2021
Google Public Storage Howard Chang
Office manager Sandy make the closing transactions smooth as possible Thanks for service
May 11, 2021
Google Public Storage Stephanie Karam
Sandy was really nice and helped us get situation. They’re under construction.
May 11, 2021
Google Public Storage jose guandalini
Sandy has good cutstomer service thank you
May 10, 2021
Google Public Storage Tipwadee Sivilai
Thank you !! Sandy gave us Great service !!!
May 8, 2021
Google Public Storage Coralie Deus
Sandy was a great help and showed us multiple storage units in order to us to be informed about our decision. Thank you Sandy!
May 6, 2021
Google Public Storage Wiremu Kiwiau Diaz
Quick and Awesome with Sandy. Efficient and professional.
May 1, 2021
Google Public Storage Peter Lilja
Sandy is so fabulous! So helpful and friendly.
May 1, 2021
Google Public Storage Ricardo Pereira
Sandy at customer service is very helpful and friendly. I really recommend this place.👍🏼
April 16, 2021
Google Public Storage Martha Prophete
Sandy is very excellent customer service always helping me.
April 8, 2021
Google Public Storage robbin qi
Just rented a storage unit and sandy helped me secure my unit great customer service
April 4, 2021
Google Public Storage Sitara Kirksey
Great customer service at this location. I went in the other day to buy some boxes, Sandy greeted me and made sure I found everything I needed.
April 3, 2021
Google Public Storage Laura Velardo
Sandy was so helpful with my storage/move in process! Highly recommend!
April 3, 2021
Google Public Storage Taty Valen
Friendly staff, Sandy was very helpful and very informative, I highly recommend this location.
March 26, 2021
Google Public Storage andre rezendes
Stopped in to get some boxes for a move. Sandy's customer service was great
March 26, 2021
Google Public Storage Aaron Kearney
Followed Cod-19 safety procedures. Staff wearing masks. Sandy was very helpful and informative, answered all of my questions. Great experience.
March 19, 2021
Google Public Storage Michael Huguley
Being an owner of a business myself I understand that customer service is a vital key success The customer service that I experience here from the employees especially
March 16, 2021
Google Public Storage James Runner
I was confused at first but the girl that worked there, sandy was very helpful with showing me how to use the storage unit!
March 16, 2021
Google Public Storage Sophie Lazu
Sandy. Provided amazing customer service. Made the process super easy.
March 5, 2021
Google Public Storage FREDNIE RENE
I came in today to get a storage space and to my amazing customer rep. Sandy helped me out by giving me all the information that I needed to secure my unit!
March 5, 2021
Google Public Storage Toby Dearing
Awesome
March 4, 2021
Google Public Storage Debora Westbrook
My name is deborah. I am a very happy and satisfied customer here at public storage in malden , it was very hard for me to find a unit affordable and easy access, found Malden public storage, and found a very informative women by the name o f Sandy who is very organized and efficient with all my needs. At one point i was going to give up and Sandy always makes me realize To keep pushing. Very greatful. To of met a person so caring kind and understanding with out judgement.
March 2, 2021
Google Public Storage Aleah McAusland-Ace
Sandy has great customer service. I’ve been at this location for over a year now and I’m very satisfied with her help! Giving her 5 stars because she deserves it ✅
March 1, 2021
Google Public Storage Laura Jean Bennett
Came to see Sandy she made my move in so easy. She is awesome and professional
February 13, 2021
Google Public Storage Ian V
Sandy was super helpful and explained everything super clearly - which was good as we had never rented storage space before. Thanks for the help the tips/advice!
February 13, 2021
Google Public Storage Dennis Kuhtenia
Sandy was great today made my moving very easy!
February 5, 2021
Google Public Storage sadraque beaucicot
Sandy has good customer service moving for me.
February 2, 2021
Google Public Storage Robert Ant
Sandy was very helpful and took time to help me out with my space
February 2, 2021
Google Public Storage Steve Boucher
We dropped off items for our client at this location, and Sandy working at the desk was tremendously helpful and accommodating. Outstanding customer service. Steve Boucher Bay State Movers
February 1, 2021
Google Public Storage Dayci Simard
Sandy was the customer service she was great
January 23, 2021
Google Public Storage Rick LaMort
Sandy was very helpful. Process took less than a minute.
January 11, 2021
Google Public Storage jamie rockwell
Sandy was great she was super helpful and friendly
January 5, 2021
Google Public Storage Krissi Marie
The Public storage on Eastern ave Malden staff was soooo helpful and pleasant. Sandy went above and beyond, she made a stressful day alittle less stressful. Thank you so much Sandy.
January 5, 2021
Google Public Storage Kristen Mahon
Staff member Sandy was very helpful.
January 2, 2021
Google Public Storage Ihson Mansuy
Sandy has great customer service and helped me with my bill
December 22, 2020
Google Public Storage Natnael Tsegay
This storage was great just rented a unit on Sunday, coworker name was Elleni who helped me, she was wonderful I didn’t know what I was looking for until I talked to her
December 14, 2020
Google Public Storage JULIA LOMBARDI
Sandy was really nice, helpful and sweet!
December 10, 2020
Google Public Storage WASIUL ISLAM LITU
December 2, 2020
Google Public Storage Jen Hendrey Lapan
This is a very good Public Storage location. The staff is reliable and helpful. I've had several different units with them over the past few years and they're easy to work with. Sandi is the main person in the office there and she is really helpful--especially now that we have moved pretty far away but still have stuff in our storage unit, which can be a little stressful. She's very considerate and kind, and makes things easy and reasonable!
December 1, 2020
Google Public Storage Angela LeMieux
The woman Sandy at this location is a sweetheart. Helped me with all my things gave me tips and helped me make this whole process so much easier and smooth. No stress thanks to her all my questions were asked with no problem at all. A1 customer service for sure. Highly recommend! Thanks again Sandy!
December 1, 2020
Google Public Storage Fernando Dias
Sandy has great customer service she made my move in very easy
November 21, 2020
Google Public Storage Thao Bui
Sandy stayed and helped us with the moving process. Very good customer service!
November 7, 2020
Google Public Storage Big Mark 83
Great customer service from Sandy!
November 2, 2020
Google Public Storage Thery Charles
The service was great good customer service.
November 2, 2020
Google Public Storage Kathleen Crowley
Feel very lucky to have Sandy help me get a storage unit during a stressful move. She really made me feel at ease and explained all necessary details clearly. Thank you Sandy
November 1, 2020
Google Public Storage Andy Freed
Very good experience there with Sandy being patient and helpful. Have rented here for several years and it’s always been top notch.
October 26, 2020
Google Public Storage Fred Tufo
October 22, 2020
Google Public Storage Laura Frank
Sandy was awesome! She was very helpful to my needs. I recommend anyone needing a storage unit come to 650 Eastern ave. I would also like to add, I went to secure my storage unit, and Nick, took really good care of my reservation needed to guarantee my space. I would recommend using Public Storage at 650 Eastern ave. in Malden to anyone seeking honest, courteous, and respectful customer service. It is always a pleasure to do business with kind, and helpful people. I know my property will be safe and secure. Thank you!
October 8, 2020
Google Public Storage Thomas Kiley
I have had actually several instances at this Public Storage location where Sandy, in particular, is always helpful. However, I had leg surgery over the summer and was in the hospital for three months- I was really in a jam and I couldn’t accomplish what I needed to do from a hotel bed. Sandy went above and beyond and portrayed excellent customer service while showing and verbalizing sympathy for my unique situation. I recommend this location highly.
October 2, 2020
Google Public Storage callie ovais
The customer service Sandy provided at the Malden location was outstanding. She was very thorough in giving me the necessary information needed and happily answered all of my questions.
October 2, 2020
Google Public Storage Andrea Mendoza
Great customer service from Sandy. Easy to move in.
September 8, 2020
Google Public Storage Mara Olivar
I highly recommend Sandy for any of your storage needs! She was a pleasure to work with, very accommodating and helpful!! Moving can be very stressful and within minutes of meeting Sandy, i knew I had chosen the right unit to store my furniture. Rest assured, you are in great hands at public storage in Malden!! Thanks Sandy!!
September 3, 2020
Google Public Storage Janet Pilleri
I recently went to Public Storage at 650 Eastern Avenue, Malden, MA and had the pleasure to work with Sandy in order to obtain storage. She was knowledgeable, efficient and a very pleasant personality. It is not often that you meet someone in a company that is so helpful and takes the time to listen to what you needs are and helps to give you the best price point. She showed me the facility and it was extremely clean and well maintained. Every customer that came through the door was greeted by Sandy on a first name basis. I recommend this storage facility very highly and hope that you have pleasure to work with Sandy for all your storage needs. Janet P.
August 19, 2020
Google Public Storage jesus ruiz
I rented a storage unit from these people in Malden June 23rd paid $60 a week later they charged me $100 and told me that they charge people on the first of the month so I pretty much paid a 190 with taxes and fees not even being there a whole the month I vacated July 29th we in August 19 and they're still charging me even though I left my unit empty and no lock this public storage is a scam artist customer service sucks I do not recommend anybody to go to public storage in Malden horrible an unsatisfied
August 9, 2020
Google Public Storage C N Benjamin
I went to the wrong location at first when I went to move in and Nick (from wrong location) was so helpful and nice. He called the right location to let them know we were coming (we were running late) and told us how to get to the correct location. Once at the correct location Russell helped us. He was wonderful and so helpful. We locked the keys to the van and locked all the doors. With all our stuff inside it. No phone, nothing. He let us use his phone to call U-Haul to come unlock the door. While we were waiting he bought us water and snacks. He let us wait in the AC and called the wrong location to tell them to send the U-Haul guy to the correct location if they went there (both locations and on the same road). He went above and beyond for us and I am very grateful. Thank you Russell.
July 29, 2020
Google Public Storage Sunny Sun
Professionalism, expertise and excellent service by Sandy made the entire process comfortable and a pleasant experience. She's a such amazing person, you are lucky to have her work in here!
July 21, 2020
Google Public Storage Ash K
Please do talk to the Property Manager as that tells you a lot. Sandy was AMAZING and AWESOME from the start, and that translated to the great experience for me on move-in day. In a service industry which can be tough, Sandy is very humane, friendly, kind and courteous while being professional. A true problem solver (even helped me solve problems caused by my movers), she has set a new bar for going above and beyond. She takes pride in the way the space appears and isn't afraid of doing the work it takes to keep it that way. It is very apparent that she cares - for the place she runs, how she runs it, and more importantly for the customers. Moving is never fun, and storing can be challenging for the uninitiated. But the right person at the facility can make a ton of difference. Sandy, thank you for all you did to make this experience a great one for me! (In full transparency, Michael from the 450 Eastern Ave, Malden location had transferred my reservation from his location to Sandy's, since they had run out of units of my preferred size at his location. Thank you Michael for taking out the time, helping me find this, transferring my reservation to this location)
July 10, 2020
Google Public Storage Breana Krissy
Went in with questions and Sandy helped us and answered all our questions. I look forward to doing business. Thanks Sandy
July 9, 2020
Google Public Storage M Oliva
First time using this facility and I have to leave a review for the great service. The customer service from Sandy awesome, she was very helpful and full of information. Very clean and highly recommended.
July 2, 2020
Google Public Storage Pedro Miranda
Just rented a storage unit there, no issues, great customer service! Sandy did an awesome job and helped me with everything !
July 1, 2020
Google Public Storage Kellie G
This facility is first in class! Not only is this storage site clean, convenient and well organized, the staff is AMAZING! My husband, Rob, has been working with Patrice, and always comes back with a smile and a story about how fabulous she is. Thanks, team, for all you do!
June 24, 2020
Google Public Storage Mike
Patrice is the best. Deserves a pay raise.
June 13, 2020
Google Public Storage Li Li (IASIP MMM -)
Great service! Sandy was very helpful.
June 12, 2020
Google Public Storage Mando Indresano
Sandy provided excellent customer service! Will definitely be returning!
June 12, 2020
Google Public Storage Mona Abou
June 12, 2020
Google Public Storage Mohamed Aboukhalil
June 11, 2020
Google Public Storage Melene Pierre Louis
Sandy helped me move into storage great customer service
June 6, 2020
Google Public Storage soul kore
I have never rented a storage unit before so Sandy was friendly and helpful in the process. i was quoted a rate online and was charged more, even though it was guaranteed. Wasn't prepared to pay as much as i did at sign up. But Sandy is assisting me in resolving the rate issue and hopefully it will be taken care of soon! She is on top of it and eases my concerns. ***Update*** problem was solved! I still don't fully understand what happened but the point is is that I was able to score the price that I was quoted.
June 5, 2020
Google Public Storage TMF
Sandy was a great help. I went in looking to buy boxes and tape and she was so kind and friendly. 10/10 customer service!
May 23, 2020
Google Public Storage Shataeya Smith
My name is Shataeya and I just went into Public storage and was given excellent customer service! I recommend all my Maldonians to consider Public Stoage in Eastern Ave! They are very kind, and their willingness to help is superb! :))
May 22, 2020
Google Public Storage Steve
Patrice rocked it, took very good care of my storage needs, Very helpful. I highly recommended
May 16, 2020
Google Public Storage Jason Healey
February 25, 2020
Google Public Storage J Lane
I reserved my unit online, which was supposed to be a dollar for the first month. Then I got hit with a one time admin fee. Then I was told that I was going to be charged a prorated rate for one week (because I signed up a week before the end of the month), and wouldn't be charged again until the following month (5 weeks after signing up). The prorated rate was 1/3 my rent price, meaning it wasn't properly prorated and overcharged. THEN I get told that I have to have insurance on my unit. They didn't tell you that before showing up. And I said I think my renter's insurance covers this. Well, because I didn't know for sure, I was obligated to sign up for insurance I didn't need. So I ended up paying a lot more than I was led to believe when I reserved the unit. Now, I get to cancel the insurance ("Orange Door") that I paid for, that covers a full month, two days later. I feel nickel and dimed, and that didn't leave me with a good impression. I don't think this is a reflection of this location, as much as it is of the company. I felt Russell was great! He was kind and friendly and went through all the information with me, and showed me around the facility. But it seems to me like the goal is to dupe people into paying a lot more at signup than is led to believe on the website.
January 7, 2020
Google Public Storage Kenneth Burns
Very good service and professional Sandy
December 29, 2019
Google Public Storage Michael Crook
December 15, 2019
Google Public Storage Bob Van Gemert
December 3, 2019
Google Public Storage Larissa Alves
I was there today and Sandy was super nice with me she showed me around the facility and explained everything so I could have The best rental, she also reminded me that I need some boxes and tape which a totally forgot to buy but because she offered I bought it. Only great things to say. Thank you Sandy
November 26, 2019
Google Public Storage Chago Luciano
Sandy was very helpful today for me and was very informative. Great job.
November 18, 2019
Google Public Storage Thomas Marion
November 6, 2019
Google Public Storage Jack Geha
This location is very bad and dirty , I lost a lots of good and excellent furniture & some stuff , lots of mise and rat , the manager is so rude , I don't recommend any one to store his items or belongs there
November 1, 2019
Google Public Storage poyede06
My reservation was at 10AM and Sandy helped with my move on November 1st 2019 and she was great with the process and the move was smooth. Great employee
November 1, 2019
Google Public Storage Ben&Kim Cook
Sandy was an exceptional help to me setting up my account and helping me find the right fit for my needs
October 22, 2019
Google Public Storage Ana Hay
Sandy was very professional, absolutely helpful, and her customer service skills are outstanding!!!! Thank you Sandy for making the whole sign up process go smoothly!!! AH
October 19, 2019
Google Public Storage Kittay
October 8, 2019
Google Public Storage Y Paris
The prices are to high & they keeping going up every other month
October 5, 2019
Google Public Storage Ex P
Great customer service easy move
October 5, 2019
Google Public Storage callie Ovais
Sandy is amazing... she helped me a lot to decide what unit was best for me.. she was very friendly and patient with me..
September 5, 2019
Google Public Storage HELLO MADAM
I LOVE SANDY!!!!!! she is always helpful. Literally I forget to pay my bill every month and she calls to remind me! Lol. She always happy and friendly makes you feel very welcomed! I recommend this place with no reservations!:)
September 2, 2019
Google Public Storage La Bu
Sandy was awesome super helpful and always available to answer my questions. My stuff was in perfect condition when I moved it all out.
September 2, 2019
Google Public Storage Trenez Says
Moving isn’t easy but, Sandy made it a smooth process for me. Thanks for everything, you truly are a star!!!
August 27, 2019
Google Public Storage Geoffrey Achtmann
August 19, 2019
Google Public Storage Luv.tori420
August 13, 2019
Google Public Storage Sicari Shand
August 12, 2019
Google Public Storage Areeg Abd-Alla
This place is RODENT INFESTED! We found evidence of a rodent infestation in our unit, and reported it to management. No help was offered. Management offered to give us free boxes to move our stuff, and sweep the rodent droppings off the floor. There was no mention of pest control or damage remediation. We’ve been paying ever increasing rent for almost a year now, and all we have to show for it is a storage unit full of formerly treasured belongings that are now rodent damaged garbage.
July 12, 2019
Google Public Storage 12 Subs
Customer service was great thank you
July 5, 2019
Google Public Storage Klipz Toxic
Moved out of public storage have all positives about this place including customer service sandy and Russell went above and beyond to help me and my family
July 3, 2019
Google Public Storage Laurel Segal
I just checked in with Russell, he was great. Very friendly, very thorough while still efficient. Great experience so far!
June 25, 2019
Google Public Storage tim weng chong
Sandy is awesome and great service loving it
June 16, 2019
Google Public Storage Susan McIntosh
June 13, 2019
Google Public Storage john kelleher
Sandy was great thank you
June 2, 2019
Public Storage Christopher Jackson
If I am dropping stuff off before the close hours off the gate can I still get out if its after 9pm
June 1, 2019
Google Public Storage Yemane Mesgoun
Great pricing and customer service
May 26, 2019
Google Public Storage Jason Bonneau
It's a storage facility. Nothing great but nothing bad either. Parking but not in the greatest area. I can't speak to their security.
May 17, 2019
Google Public Storage Scheslyne Octavien
Cindy and Russell was very helpful and polite....they did an amazing job helping get a great units...
April 4, 2019
Google Public Storage Sydney Cast
Quick and easy sign up. Great customer service.
March 27, 2019
Google Public Storage Arthur Kalitomera
March 12, 2019
Public Storage Silvana Macedo de Freitas Alves
Bom dia tenho experiência de 20 anos de farmácia de manipulação no Brasil . E chequei aqui a pouco tempo gostaria de saber se vcs contrata como devo fazer gostaria muito de trabalhar aqui nessa área. Obrigada
March 12, 2019
Google Public Storage Terry Tabosa
I rented a unit at this location and the lights in the hallway near my unit would not turn on, very unsafe situation. Only rent here if you have infrared glasses to walk in the dark. I called Patrick several times ( the supervisor ) he never called me back. They should not be renting storage unit if the lights in the hallway are not working properly. It took me a while but I've decided to leave a review, I truly believe this is a serious safety issue, if someone falls or gets hurt while walking in a dark hallway inside the facility they will definitely call you back and also it seems as the supervisor is careless about calling customers back. I'm still waiting to hear back from public storage management, let's see if after this review they will call me back, I doubt it but let's see. The recepcionist was very nice, they are lucky to have this girl working for them. At this point I want a refund.
March 12, 2019
Google Public Storage Mike Giordano
Update to review: after initial positive review regarding the helpful staff, unfortunately the experience at this facility was hugely concerning. Became clear the unit and facility have massive rodent issues that created an awful scenario. Management up to the district level did nothing to fix it after multiple requests. Made for a horrible overall experience and very difficult time.
March 6, 2019
Google Public Storage Mary Carr
I have to say Sandy's customer service at the Malden location has been by far the BEST customer service ever!!!! I've been at this location over three years. Sandy responds to ever call and help you to the best of her ability. THANKS SANDY!!!!!! YOU ROCK!!!!
March 6, 2019
Google Public Storage Fernando Sanchez
From the moment I clicked to reserve my space online my experience has been more than A+. I received a call from Sandy at this location within moments to schedule my move in date. Sandy answered all my questions, explained everything, and offered suggestions when arrived for my appointment. Sandy was pleasant and had a great attitude while helping answer some of my annoying questions :). The location is clean, easy to access, and affordable for any situation. Would highly recommend! Great Customer Service!
January 24, 2019
Google Public Storage STEVIE
Excellent service thank you Sandy!
January 1, 2019
Public Storage Marquis Anderson
can u still put your things in storage
December 13, 2018
Google Public Storage Rachelle Juste
They ask for too much money
November 27, 2018
Google Public Storage Farzad Arian
What great behaving we would definitely come back we were amazed by Cindy she is a great customer service here .
November 17, 2018
Google Public Storage Alice LIU
professional service from Sandy! check in process is easy, great place to store your belongings!
November 6, 2018
Google Public Storage Eseph Palacios
Rented in malden customer service very easy to understand process thanks
October 14, 2018
Google Public Storage Lilian Redley
Neat & clean facility with a really nice staff. You can access this location after hours most days. I'm not sure the hours for weekends & holidays. Please check the website.
August 14, 2018
Google Public Storage Warren Bears
July 30, 2018
Google Public Storage Deanna Belleny
Russell had great customer service!
July 14, 2018
Google Public Storage Joe Hyde
Needs more carts..drain gate near front doors needs improvements around it for carts catching on it..great staff..tighter security needed
June 16, 2018
Google Public Storage Anthony Antonowitch
Price of storage unit has almost doubled since moving in
June 8, 2018
Google Public Storage Jing Ning
Rented at malden public storage ,Sandy was very helpful and very nice , facility is clean , and very easy to move in
June 8, 2018
Google Public Storage Jay Miranda
Sandy, Thank you so much for all your help. You were truly helpful. I recommend this place to who ever needs help with storage. Once again thanks for everything.
May 26, 2018
Google Public Storage Paul Dunphey
May 25, 2018
Google Public Storage Steven Phillips
Professional service from Andre. Clean facility. Easy to make payments. Highly recommend. Adding on 5.25.18, Sandy went above and beyond in her customer service today. Helpful, friendly, professional, courteous, and most importantly, solved the problem that needed solving. A true asset to the company, and the clientele. 5 Star Service.
May 15, 2018
Google Public Storage Joshua Boyd
Sandy was great in the store. Very helpful!
May 1, 2018
Google Public Storage Michelle Downs
Sandy was so helpful with the process. Very kind great customer service.
May 1, 2018
Google Public Storage BIG LEE
I MADE RESERVATIONS THROUGH THE CALL CENTER TODAY BUT WHWN I GOT TO 650 EASTERN AVE MALDEN MA AND SPOKE TO SANDY AND SHE HELPED GET ME MOVED IN I DIDNT HAVE TO LIFT A FINGER AND SHE WAS AMAZING BEST EASIEST SERVICE I EXPERIENCED IN QUITE SOME TIME THANK YOU TO SANDY AT PUBLIC STORAGE IN MALDEN XOXO I WILL BE HEALED UP SOON LOL...YOU ARE AWESOME
April 23, 2018
Google Public Storage Brian Cote
Sandy was very friendly and provided great customer service. She was more than helpful to us as first time users of a storage renters and answered all of our questions.
April 19, 2018
Google Public Storage Chris Lee
I would love to say a huge Thank You to one of the Public Storage employees...Sandy, at the Malden, MA location. She really went above and beyond in my eyes, to helping me with a bit of a dilemma. I had many questions to ask, and she knew every answer. I just recently was released from the hospital and Sandy didn’t want me to make an unnecessary trip out in the inclement weather. She was very friendly, courteous, and professional. And she was extremely knowledgeable. I was truly impressed by the service that she provided for me. It really was so very considerate of her, especially given my state of health. If all of the Public Storage employees are as helpful as Sandy, then Public Storage can consider them to be quite lucky. Thank you again Sandy. Your efforts certainly do not go unnoticed!
April 6, 2018
Google Public Storage Randall Huston
Russell and Sandy were very helpful setting up my locker and writing instructions in an understandable manner. Nice loading area. Very secure location.
March 5, 2018
Google Public Storage Mike Shelp
Great job by Andre with helping me find a unit for my move to Boston. Facility is clean and easy to maneuver around in.
February 27, 2018
Google Public Storage karim gouddou
I always stop bye this location in malden sandy and andre are always polite when i come in for service always easy to make payments property is always clean i recommend this public storage to anyone keep up the good work
February 26, 2018
Google Public Storage Sasha Knight
February 26, 2018
Google Public Storage Kari Long
I was unsure of how to open my lock on the unit i always have a hard time with it, Sandy came right up and showed me how to unlock and lock my unit correctly , Thank you for showing kind customer service was very helpful
February 2, 2018
Google Public Storage Gabriel Ruiz
EXCELENT SERVICE BY ANDRE
January 26, 2018
Google Public Storage Yves Ruyi
Andre was the representative that helped me. He was of very satisfactory service. He went above and beyond to accommodate my requests from showing me around signing me in and very patient to listening. I recommend and appreciate Andre anytime.
January 22, 2018
Google Public Storage michelle scrima
clean easy nice
January 22, 2018
Google Public Storage Ashley S
I recently moved to the malden area and needed a storage space for some of my things. I was impressed with all the help I received from Russel. He was so friendly and patient with me. Definitely A+ customer service from him! I would recommend Russel to anyone who is looking to store here.
January 22, 2018
Google Public Storage Andrew Chu
The staff were very informative, the place we exceptionally clean. Will recommend this place to my friends and relatives.
December 16, 2017
Google Public Storage Dona Kozmaqi
Alli was very helpful . He informed us about the insurance and informed us about the lock . He informed us about the policy . He was really great .
December 12, 2017
Google Public Storage Tony Ferreira
December 4, 2017
Google Public Storage Shawn Cummings
Market rate fees. Almost never any carts available - be prepared to hand carry all your stuff.
November 25, 2017
Google Public Storage Cathryn Mercier
good customer service at this site. reserved online, had a confirmation call in the morning, then they were ready for me when I arrived. Russell was super-helpful and patient in addressing all my questions and concerns.
November 1, 2017
Google Public Storage Alberto Cruz
Very great service i received from Russ and Angela. I was unsure if I needed the storage but after speaking with them and getting such a great deal...I went with it and I'm glad i did. Every time I went into the office to bother them for something, they were very kind to me. I recommend them to everyone!
October 26, 2017
Google Public Storage Liss Almeida
Angala and Rusel were so kind to me, i just moved here from Florida and wad very stressed out but once i got to my appointment Angela was so kind and outgoing and funny, shemade my stress go away. Thank you to public storage for helping me keep my stuff safe and also giving me insurance so i know I'm covered if anything were to happen.
September 26, 2017
Google Public Storage Carrie Gilliard
I'm extremely upset and confused with Public Storage's management at the 650 Eastern Ave, Malden, MA location. I admit to being late with my rent this month (September), but I now have a $0.00 balance so why should I receive a final notice in September about October's storage rent when October has not arrived yet? This unfairly-given final notice contained a late fee for October 2nd, and a lien fee for October 7th. Whatever happened to the six-day grace period? The statement asserts a false claim to obtain a lien for my property which is valuable to me. I've received this treatment even with having maintained my rental space for 7 yrs, to which I've paid diligently every month. If you decide to rent with Public Storage, watch out for their unethical business practices at the 650 Eastern Ave, Malden, MA location because I received their so-called first notice, made restitution/payment for the storage, and still received their final notice to which my property is being threatened. #PublicStorage #unethicalbusinesspractices #loyalcustomer
September 4, 2017
Google Public Storage Bette Gilmore
Sandy and Angela were very helpful to me from reserving a unit all the way to renting one. The facility was very clean. So far a very good experience!
September 4, 2017
Google Public Storage J Li
I had a easy move in and Sandy was very helpful and patient . (Thanks Sandy) The store is clean and the manager was very good i would recommend anyone to use this storage
August 11, 2017
Google Public Storage Can Yegen
Great service!
August 9, 2017
Google Public Storage Cassandra Smith
There was a lot of confusion, and miscommunication, and the company cancelled our reservation and gave away the unit two days after we had reserved it, even though we were told we had seven days to come in and pay for it. Angela L. did a wonderful job clearing up what had happened, and helping us get a unit for the price we were promised. She explained everything very well and did what she could to help us out. Angela L gets five starts, the company gets two.
August 8, 2017
Google Public Storage Heidi Lynne Kurter
*Update below* I'm actually quite disappointed with this facility. I have been trying to reach them for two months and have yet to receive a call back. I am currently out of the country and have questions regarding my agreement, but the number they have listed on google, their business card, their invoice emails does not work. My friends and family in the US as well as myself have been reaching out to the 800 number that redirects to their office and left messages but have not received any contact back. This is really discouraging for someone who initially had an amazing experience getting set up. If I knew that they refused to remain in contact except for payment with their customers, I would've never stored my belongings here. EDIT: this is BEYOND frustrating. After posting this, I received an email but have yet to hear back. If SOMEONE. ANYONE can answer this or put me in cintact with someone who REMAINS in contact with me that would be great. "Hi Mark, Thank you. I sincerely appreciate your email as I have been concerned that the storage place has shut down. I received my bill and noticed it went from $95 to now $113. I looked through my emails to see why the price has increased by almost $20 and was unable to find anything. Can you please let me know why the sudden increase? Also, I will be back in the US the last weekend of September and I will either terminate my storage unit or downsize it. Is there a timeframe I would have to let you know which action I take? What would be the cost of downsizing? If I am looking to junk the large furniture, is there a service you could recommend? Thank you, Heidi
August 1, 2017
Google Public Storage Melody O.
This was my first time EVER using a storage facility and Sandy and Angela were excellent with easing my concerns and answering all of my questions!
July 29, 2017
Google Public Storage Matthew Doty
Angela L. And Sandy did an excellent job and have excellent service!
July 15, 2017
Google Public Storage Meghan Van Nostrand
Sandy was very helpful on our last day! Thanks!
June 30, 2017
Google Public Storage Christine Knox
I was very happy with the customer service here. I was given a tour of the facility and my agreement was explained clearly. They are very willing to answer questions and it's easy to pay online. The facility is also clean and well lit! When it was time to move out, I got a phone call thanking me for my business. Very professional staff and would use them for storage again in the future!
June 23, 2017
Google Public Storage HAROLD NEITERMAN
Angela L. was most helpful and informative for me in setting up my account
June 11, 2017
Google Public Storage Kevin Freeman
Public Storage in Malden is great. Sandy at the customer service desk is very helpful and friendly. The storage units, building and parking lot are clean and well-lit. The electronic gate and elevators have worked every time that I have visited in my first month of renting a space. This location on 650 Eastern Ave. even has a bathroom for customers to use.
May 29, 2017
Google Public Storage Amparo Aguirre
Cindy & Angela best costumer services.. make everything easy for you with the paper work... excellent place to get a storage
May 22, 2017
Google Public Storage Rosa Silva
Angela was great, very friendly girl. She really knows her business. If I could I would give 10 stars, I enjoyed my stay, and will come back if I ever need to. Thanks again Angela!
May 17, 2017
Google Public Storage James Dufour
They told me over the phone they had a unit for a certain price, when I arrived they told me they could only rent me a unit for twice the price. They tried a bait switch. Liars.
April 27, 2017
Google Public Storage Keith Rogers
April 7, 2017
Google Public Storage Tony Sharma
March 4, 2017
Google Public Storage Xiao Yun Zhang
Excellent service! Debra, the staff here, showed us different options and storage places, we also got great rates when we reserve online
March 1, 2017
Google Public Storage Joseph Powers
I opened a storage unit in Malden on Sat. 2/25/17 with Angela (from the Everett facility). In error I requested the wrong unit and all paperwork was filled out accordingly. When I returned to correct my error and open the right unit Angela was as helpful as she was opening the original unit. She assured me that it wouldn't be a big deal and proceeded to make the correction without making me feel worse for my mistake. The facility is kept well and Angela is an asset to Public Storage.
February 28, 2017
Google Public Storage Florette Louissaint
Taylor is awesome, she really took her time to navigate me through a stressful time.
February 25, 2017
Google Public Storage Maria Sathler
Very cozy office area with a very efficient and outgoing manager. The space I have is good, and Angela was just so bubbly and cute. I would 1000% recommend this storage place!!!!
January 29, 2017
Google Public Storage Justin Messina
January 9, 2017
Google Public Storage Annamaria Kintgen
To much MONEY
December 11, 2016
Google Public Storage Joe Mama
I had a dilemma concerning a storage transfer. The relief manager for the day, Taylor went into action. She was very helpful in keeping me a very happy customer. I am grateful for her kindness, patience, and her great managerial skills. Thank you, Taylor! Farah Desroches.
November 30, 2016
Google Public Storage Sandra A
It's a fantastic place and excellence service.
November 18, 2016
Google Public Storage Tina Tuscano
Great clean place. The staff (Taylor & Chris) were extremely helpful. I feel like it is a safe place and they are there to answer questions and guide you. I would definitely use them again in the future if I had to.
October 27, 2016
Google Public Storage Tracey Ford
A good place to store things that I don't need
September 21, 2016
Google Public Storage Liane Flower
So far I'm having a pretty good service with this place the young ladies that I spoke with were very polite friendly and helpful explained things to me in extreme depth so I could understand because this is my first time ever using a storage facility it's my first month going into it so I'll see how it goes but so far so good. Also very convenient location for me right down the street from where I'm moving and moving to only thing that I don't understand is that they close at 9 o'clock and then I can't go and move storage after that point because I was moving late at night and that was the only time I could get help that would be one thing I suggest changing even if it requires having a security guard there all night to ensure extra security for all customers safety for belongings and the satisfaction.
September 7, 2016
Google Public Storage Janelle Conley
Fabulous customer service by Taylor!
August 31, 2016
Google Public Storage John Doe
I was assisted by Taylor, the relief manager and she was extremely professional, helpful and reliable. Taylor answered every question I had and she even filled me in with the "fine print". I would absolutely recommend this storage place on Eastern Ave and if you have the pleasure of getting Taylor to assist you, you are in great hands.
August 29, 2016
Google Public Storage Michael Woldemariam
Great service!
July 30, 2016
Google Public Storage John Coktoston
My friend was renting here and they were great. A little dirty from a construction project, but they did their best to keep it clean. Friendly staff and a nice building.
June 3, 2016
Google Public Storage Androlissa Charles
Customer service was awesome. Tanner and Emily were very helpful. All my questions answered...
May 18, 2016
Google Public Storage Jennifer Duff
Today I had went to check up on the roof situation and the man at the front desk Tanner, was beyond helpful and caring and took the time to explain the situation. I was not pleased with how corporate spring this upon us customers without warning but tanner explained it much more clear than the letter and I appreciate that. Thank you for the great help Tanner, your customer service skills are great!
April 29, 2016
Google Public Storage Elyse Goodwin
I rented my unit today, Tanner and Emily were incredibly helpful and friendly. While I was there signing my paper work another customer came in and became verbally abusive to Emily because she was following a policy to not give out a gate code without proper ID (which, personally, makes me feel safer storing my property here). Tanner came to her rescue, defending her and the policy. The man threatened Tanner's life!! I swear people have nothing better to do. I don't think I would have handled a threat to my personal safety as well as Tanner did, nor would I have handled the personal insults and vulgar language as well as Emily. They both handled themselves extremely well in a very stressful situation. Thank you for the wonderful service even while this ridiculousness was happening.
April 26, 2016
Google Public Storage Loreto Ruiz
Tanner is great!
April 9, 2016
Google Public Storage Robin H.
Tanner and Emily were a great help.
April 5, 2016
Google Public Storage Annmarie Vittorioso
Tanner is great!
March 23, 2016
Google Public Storage Marc Derisme
Tanner was very helpful with his service he explained everything in detail, he gave me tour of the facility I'm glad he was here to help thank you.
March 23, 2016
Google Public Storage Maria Cosma
I had recently rented here for a while and I was very pleased. The building was very clean no complaints, when I moved out the guy working in the office Tanner was very friendly and talked with me for a while and he always had a smile on his face. If I need to store again I will be a returning customer
February 27, 2016
Google Public Storage Sasha Ramirez
I went in to ask a few questions and the customer service representative Tanner was absolutely the sweetest and helpful person I have had the pleasure speaking with at this company. He really took the time to explain the process And gave me a tour of the property. When I move I will definitely be storing here and I will be referring this location! You need more employees like this.
February 13, 2016
Google Public Storage Irene Manning
I've had a storage unit here for well over 4 years and recently miss placed my gate pass code. I honestly wasn't sure what to do. When I went in a young man by the name of Tanner helped me. I was very upset he was able to calm me down and gave me my pass code. His customer service skills are impeccable. This young man obviously takes pride in his work there should be more like him. Thank you again Tanner for all your help.
February 13, 2016
Google Public Storage Lydia Buchert
Tanner and Emily were extremely helpful!
January 9, 2016
Google Public Storage Farahon FitnessCenter
Worst place to storage your belongings. Only 3 carts available to load your stuff to bring it up. Most of the time there is other people using the 3 carts and you have to way for even 1 hour. On top of that depends on the time you go you could be stuck with not being able to storage what you had to since you cant carry a certain amount of weight without a cart. To make it way better! If you forget to pay they do not give you a reminder instead they charge about $75 late fee, prices go up even with only 4 months of having a storage in there and if you end your lease during the middle of the month you do no get a refund even though they go ahead and rent it to some else and they do charge that other person. The manager Chris has the worst customer service ever. I called to inquire about the late fee and to ask if they could waive it since I always paid on time, his response was NO. Another thing do not leave or forget any of your items behind outside, they will call you about 10 times in a day to remind you to pick it up or you will be charged disposal fee!!!!!!!!!! They close the gate at 9PM if you are in there you are F******, no way out unless you walk outside leaving your vehicle behind, customer service tells you they can't open it and will tell you "you have to get out of their property" leaving your vehicle behind with or without your stuff. Uhual!!!!!!!! Cheaper and better customer service.
January 2, 2016
Google Public Storage Eunice Sullivan
Service was fast and efficient.
December 15, 2015
Google Public Storage Soiney Blanc
Customer service has been good,Chris helps me with all my questions the property is always well kept and clean
December 15, 2015
Google Public Storage Patricia Titus
Service was quick and professional. All our questions were answered.the facility was clean and we'll lit. I highly recommend this facility.
December 4, 2015
Google Public Storage Joseph Silva
Clean building customer servuce is good the space has worked out great for me highly recommend
November 24, 2015
Google Public Storage Mary Ellen Burke
Clean great service great space like access hours Chris helped with all my questions
November 14, 2015
Google Public Storage Anthony Wan
Chris did a great job setting me up with my unit. Answered all my questions clearly and got me on my way! Highly recommended!
November 6, 2015
Google Public Storage Rene Franks
Your the best i got a second storage i wish that ha more employees likevlDan Chris and Deborah
November 4, 2015
Google Public Storage Laura Angulo
Good customer service,Clean ,Chris helped me with all my questions,carts are good but not always available
October 29, 2015
Google Public Storage Beth Darling
The service was great and the gentleman that assisted me was very thorough in telling me about my storage unit and helping me fill out the forms.
October 9, 2015
Google Public Storage Mustapha Achab
Chris was awesome and helpful , his service was amazin everything make it easy to me and I'm gonna refere this place to friends , great and 5 stars customer service
October 2, 2015
Google Public Storage Rafael Davila-Franco
Chris and Dan were helpful and friendly everything during process well explained
October 2, 2015
Google Public Storage Gabriel D. Bethou
Great customer service, Chris was really great helping me and made every thing easy. I will definitely recommend it to other people.
October 1, 2015
Google Public Storage Yifan Gao
Excellent service by Chris he helped me with my move in today
September 9, 2015
Google Public Storage Mr O
This storage has worked out great Chris has helped me with everything and all questions i highly recommend
August 25, 2015
Google Public Storage Peter Wade
August 7, 2015
Google Public Storage Esseddik Benabbou
Very good service from Chris he helped me with my move in
August 7, 2015
Google Public Storage Sofiane Bouri
Great service,great price Chris helped me out,very convenient.
August 6, 2015
Google Public Storage Denys Alvarez
Great customer service . Good location.
August 4, 2015
Google Public Storage John Oneill
Chris and Linda were very helpful. Property is very clean and great customer service!!!!
July 30, 2015
Google Public Storage O J
Jackie was a worker she gave me all the information that was needed to make this a smooth transition!
July 21, 2015
Google Public Storage Jason Chin
July 19, 2015
Google Public Storage Dan Thi
Friendly place! Chris and Jonathan are very helpful. Definitely recommended for storage location in the area
July 17, 2015
Google Public Storage Leo Ltn
It is an amazing experience. The confort, the customer service, the ventilation. Over here at eastern ave Malden, it 'a really great.
July 17, 2015
Google Public Storage matt Analetto
Malden public storage is great. Chris and jonathan go out of their way to accomodate any storage need. The parking lot is great because i can pull my box truck up to loading dock real easy. It has worked out real well for me and my clients and i highly recommend them
July 16, 2015
Google Public Storage John Aguilera
I think the whole team is great Chris has one of the best customer service that I have seen he always goes beyond from what he needs to do . Also the property is always clean very big plus .
July 16, 2015
Google Public Storage Silvera Julien
Everything excellent service is great, clean Chris and Jonathan are really helpful
June 15, 2015
Google Public Storage Kenneth Pitcher
Excellent! Very good service .very clean.Jonathan is the best!
June 15, 2015
Google Public Storage BL Tobin
Flawless. Needed storage, this place has it. Clean, loading dock, easy in/out, professional staff.
June 6, 2015
Google Public Storage Bernard Bros
Perfect Jonathan dis a great and professional job.
June 1, 2015
Google Public Storage tahr Morjane
I liked the service over this public storage , everything was good , a special thank to Mr.jonathan he was a very kind man .
May 14, 2015
Google Public Storage Alexsis Keith
No complaints here just didn't wanna pay $70/month when I only had a few things to store
May 11, 2015
Google Public Storage Michael Nunley
The property manager was knowledgeable, friendly, and responsive to moving issues we experienced. The original unit we reserved was too small, and he was able to upgrade us to a larger unit at a reasonable price, alleviating an otherwise stressful situation. The location is very secure and they even have carts available to make the move a little easier. I highly recommend this location.
May 1, 2015
Google Public Storage Kariny Damico
i really liked this store i never rented before any storage space, i went in everything was fast and well explained. Jonathan was really nice usually i dont comment on stores but ill give you my rate of the store is100% Great. And jonatha keep being nice and helpful, Because will go far. Thank you for your help
April 27, 2015
Google Public Storage Princess Gigie
Jonathan was amazing and very helpful. He explains the size of the spaces and how much can possibly fit in a particular space. This helps me tremendously. Thanks Jonathan, you're awesome!
April 24, 2015
Google Public Storage Rose Mathurin
Joanathan was very nice and helpful!!!
April 3, 2015
Google Public Storage Mary Mahoney
Manager Chris was professional and helpful. He made the process easy and pleasant. The facilities are clean and well maintained.
April 1, 2015
Google Public Storage Anton Fletcher
Always helpful whenever I have questions or concerns
March 15, 2015
Google Public Storage Antonio Guccione
I been storing here for a long time jonathan & chris are friendly and would go out of there way to give great customer services would recommend this place to any one of my friends and family.
February 26, 2015
Google Public Storage Chris Painter
Since you all have been asking me for months to write a review of your business, here goes.... I can't get out soon enough! Been a loyal customer for almost 2 years, but will be moving my possessions elsewhere. I had a check for payment that was delayed in getting to you, even thought it cleared my account well in time 2/2), 2/1 was a SUNDAY and was received at your office 1 day late and I have to pay a $54 late fee!???? I can tell you on 3 occasions when I did not receive any scheduled mail due to the Blizzards we have received this month in Malden, MA. You couldn't even find the public mail box on my street for 3 weeks. I nicely asked that the late fee be waived under the circumstances and my good standing to no avail..... Not Chris' fault, he tried, but Correct the issue or I will take the business elsewhere and write reviews on every circuit I have available.... Now I'm going to write the CEO of Public Storage to get his take on the matter... Warm regards.....
February 23, 2015
Google Public Storage Guish Tasew
Place was clean. Great customer service. Jonathan was was very helpful. Easily accessible.
February 17, 2015
Google Public Storage Randy M.
Very clean facility and have been pleased with the customer service. Chris is very helpful and I would recommend this facility for all your storage needs
December 29, 2014
Google Public Storage Paul Gymziak
Jonathan and Chris are both amazing workers. They make sure the building is clean. I would recommended this public storage to all my family and friends.
December 28, 2014
Google Public Storage Guang Feng
Mr Joanthan is really a nice guy who is very warm and helpful. We asked him many questions due to we are new comer to Boston , he is very patient to answer all our questions professionally and friendly. Public Storage is impressed to us as it's wonderful management and staff services.We like Public Storage and will surely recommend to our friends if any chance in the future. Thanks.
December 18, 2014
Google Public Storage Rebecca Hughes
This place has exceptional customer service and I will continue to highly recommend to all friends and family for years to come ... It is a safe as well lit facility that I feel comfortable going to anytime I need . The people are very knowlagable and helpful .. A plus service !!
May 31, 2014
Google Public Storage Sandra McCroom
Lisa and Almond are great. I was having a bad day. This crew made my day. They put a smile on my face and made me laugh. They have a clean property and good people here. Keep up the good work
May 1, 2014
Google Public Storage cashtro cashy
Lamond and Lisa are great. They are professional, respectful,and honest. Im glad im storing my stuff in a nice,clean, safe environment. Keep up the great work
April 30, 2014
Google Public Storage Courtney Guillory
The place was nice. Chris, the customer service provider was very helpful and courteous. The only thing that could be better is if they played some jams in the waiting room.
April 18, 2014
Google Public Storage Doria Alberg (Dee)
Chris was very helpful. He gave me one on one service, answered all my questions and even delivered my purchases to the car. I need more supplies yesterday for packing and even though we weren't in the area of this store we made the trip anyway because of Chris and this store. A pleasure to work with.
April 4, 2014
Google Public Storage Doshine Doshine
Good job they do here and Chris at the front desk great
March 29, 2014
Google Public Storage Joshua McFadden
Lisa treated me with the out most respect. Thanks you for your great customer service. Property is very clean. Keep up the good work
March 24, 2014
Google Public Storage Scott Hammond
Great experience working with Chris to get moved in. No hassle, efficient check-in, clean facility. Impressed!
March 24, 2014
Google Public Storage denise michelotti
Chris was very nice and hhelped me with evry question I had. The place is nice and customer service is very good. I would definitely recommend it to my family amd friend
March 6, 2014
Google Public Storage Saltine Dream
I always get treated great here and they so nice and always help me out
March 6, 2014
Google Public Storage Susan Consolett
This site is definitely a 5+++ establishment. Clean, well-lit, organized. The staff is always there to help. Lisa, Manager?, if not she should be, is exceptional. You have a question, she has the answer. Everyone there helpful & pleasant. They are like family. I recommend this site to anyone who is looking.
December 3, 2013
Google Public Storage Scott Trentor
I rented today, it was awesome...great customer service, fast and efficient... will recommend to friends and family, The staff is friendly and courteous. Very clean place and is secure. I was very happy, and I wasn't locked into any long term contract.
November 24, 2013
Google Public Storage elisa porrazzo
Very well Maintained, Security everywhere in building and outside. Excellent Service by Lisa and her staff. Recommended to several people about using Public Storage.
November 20, 2013
Google Public Storage Susan Kelly
Very professionally managed. Knowledgable and friendly front staff. Clean property with good security. Be sure to take advantage of web pricing which is better than what staff can usually offer.
November 13, 2013
Google Public Storage peter deol
Awesome customer service. Rented a unit with my friend john today. The staff was awesome and helpful!!!
November 7, 2013
Google Public Storage Lynn Luongo
The site is always clean. The staff pleasant and very helpful. I'm able to pay for other storage locations thru this location and I find it very convenient. They have recommend other storage options to help me save money.
November 5, 2013
Google Public Storage alison cataldo
I've been using this storage facility for about 6mths and the staff are always very friendly and helpful. Lisa and Candice are usually the ones I work with and are always a pleasure. The storage area is always kept clean and orderly. I would recommend this facility
November 5, 2013
Google Public Storage Adam Cravo
I have rented one space or another at Public Storage Malden for the last 10 years straight. In that amount of time I have seen a lot that is good, and some things not so good. I do feel I need to go on record stating that, since falling under the umbrella of the leadership of Property Manager Lisa, all of my experiences at this location have been in the good column. Or, rather, the Excellence: Above & Beyond column. She has somehow managed to focus on my needs, questions, and requests, as they arise, with remarkable enthusiasm despite the heavy demands on her time and attention that this particular property demands of it's manager. And if you've never had the pleasure of visiting the Malden office, I can tell you, it is a very busy place. Lisa provides an atmosphere of warmth and family combined with a disciplined professionalism that has kept me from going elsewhere when the corporate office (routinely) raises my fees. I know that with Lisa running things I am assured of a clean, safe, remarkably we'll maintained, and very friendly facility in which to keep my belongings. I have only ever benefitted from her service here, and have recommended this facility far and wide due in large part to her steady leadership.
October 27, 2013
Google Public Storage John Miller
Very helpful people that works there Lisa and Joseph was amazing, they answered all my question. over all very good experience would recommend them.
August 31, 2013
Google Public Storage Seòsaidh
Absolutely great, quick, enjoyable experience! I just wish they were opened later with my schedule :(
July 1, 2013
Google Public Storage martin mclaughlin
great people at the front desk. helped me out soo much. got the storage I needed. would recommend