Brian & Thomas was very helpful. I needed to upgrade my storage unit & they made it easy & convenient. I was able to get my new unit same day.
120 main st Brockton ma , manager Brian was excellent, great customer service great communication, patience 👍 exceptional service,thank you for service God bless 🙌
Brian, was extremely helpful and tentative and knowledgeable, would 1000% recommend.
Great service, nice people nice staff. Great place to store your things!
Manager Thomas and property manager Brian promptly answered my concerns about unit door being locked and and not being able to gain access to space upon arrival...they handled the situation swiftly and with the kind of professionalism that should the standard everywhere.
Managers helped me when I couldn’t find my key and lock, it was inside my unit for months, if the managers weren’t so patient and helpful I would’ve had to buy a new lock because my unit was locked cause I didn’t have my keys and lock inside it.
Managers are nice and friendly. Like storing here
⭐⭐⭐⭐⭐
I had an excellent experience working with the manager Brian at Public Storage.From the very beginning, he was professional, friendly, and extremely helpful. He took the time to answer all my questions, explained the rental process clearly, and made sure I understood all my options. The facility itself is well-kept and secure, but it was the outstanding management that really stood out. went above and beyond to make the whole process stress-free and convenient. I truly appreciate the level of care and attention they provided, and I would highly recommend this location to anyone in need of storage.
Managers are really nice and helpful
Very nice storage. Management will work with you and are very accomodating.
Thank you stefany she’s nice 100% happy to serve customer
Stephanie make a fantastic job I really appreciate that
Employees are great but the building leaves something to be desire
Management is awesome just wish the building was a Lil better
i absolutely love it here stephanie has always been such a big help and i’ve never had an easier experience storing things than with her!
Pros: So this public storage is staffed with great management Thomas and Stephenie. Always helpful and professional.
CONS: Although I see them cleaning everytime i walk into facility,, the can not keep up with the current flow of customers. I.e example I come at 930 am and 30 people are gathered at door, or I hear them constantly telling people they can not lounge about all day and they are simply annoyed for being ignored.Another problem is the constant trash left around by customers...If it was not for management this place would get 0 stars and I hope the company does something to help them complete the daily difficulties, good staff is hard to find.
Stephanie gave me fantastic service! Answered all of my questions. Gave me great options and was pleasant to work with. Thank you!
It’s a very good location good management and they very patient with client and very friendly and they help out a lot
Not a bad place it's secure
I give it four stars only because of the manager Thomas. There are other things that needs to be said about the place that lowers my rating. I’m so God’s for Tina’s being there
Customer service calls are good too.
I love going there the staff is always helpful especially Thomas . He is a great worker
Thomas and Steph are great managers
Very nice staff. Storage areas are clean and secure.
I am super satisfied with the young man Thomas that helped me. I am glad to do business with public storage
Management has been everything that you can ask for and more. Above and beyond common curtousy. Thomas makes the storage experience simple and easy.
I was delighted to have my problems solved easily. I would do it again!
I am posting this so Thomas gets the thanks he deserves for a job well done . He goes above and beyond. Thank you
Brandon and (I can't remember the name – Chris? – he had long brown hair and facial hair) were a huge help. Thanks guys.
The best customer services
Come see for y'all selves
Brandon and Thomas were amazing! They were 1st and foremost so professional and kind- easy to talk to during this difficult situation. Extremely knowledgeable and resourceful. They made my experience so much more manageable. 2 thumbs up!
Very professional, clean, & organized
Thomas is one of the best managers I have met. He is professional ,knowledgeable, and respectful, and he has helped my mother in law unit and fixed my problems in every way that no other manager could. Thomas is a hero! We had a great conversation. This location is very busy and is located in the tough neighborhood of Brockton. It takes a lot of heart to run and maintain this site. Thomas has the heart, and he is holding it down and doing a good job running this site. The place is clean and well maintained, the office smells good, and the bathroom is clean. I recommend people to rent here. I have been a property manager for different storages for many years. I love what I do. I know it is not easy what Thomas is doing, but I can tell he loves what he does. Thomas is a big asset to your company. Please take good care of him. Good manager, don't come easy.
Thank you for your kindness and help.
I will recommend people to rent from Thomas! Great customer service.
Great way to pack and store your stuff when you don't have any room in your apartment or house.
Thomas was very helpful with moving my heavy items.
Thomas is great, he is a caring person and has a lot of patience.
Thomas the front desk worker was super sweet and made our moving experience amazing. He helped us move a lot of the heavy items into our storage container and even stayed after his shift to help! He gets a huge MVP award in my book for all his help (GIVE HIM A RAISE HE'S GREAT!)!!! Highly recommend this storage facility just because of Thomas!
Darryl was very helpful.
He helped me decide what size storage was best for me. Great customer service.
Thanks Darryl
Darryl on the desk is Good
Great customer service. Easy process
Darrill was extremely knowledgeable,and helpful.
The one GOOD thing about this PS was the rental agent Daryl he was very helpful with my move out more than helpful,thank you Daryl
This was the easiest rental I ever had and informative..
Thank you Mr. Darryl,for the good service, educacion and attention! I recommend.
I am Dora Campos (Box 1434), I would like to congratulate Mr. Darryl for the education, good service and attention received. Thanks! I recommend.
Very good experience! Excellent attendance by Mr. Darryl, very attentive! I recommend!
The present guy (Darryl) is awesome and does a great job.
After I had completed my app on line. When I finally came in to office. I met Darryl who help me out very professionally When I came in I thought there was a elevator,he change my unit with no problem. I my time here was very helpful.
Darryl was very supportive and very respectful. He helped me get the best affordable storage unit that best suited the amount of stuff that I have to store here. He's done nothing but work very hard to help the people with a reliable storage price that doesn't hurt their pockets. Now I know times can be hard but Darryl has done nothing but work with me and he takes the time to actually listen to what people need and helps them where it feels comfortable to make them feel welcome here and keeps a good positive state of mindfulness with the people who rent here.