Public Storage Self-Storage Units at 6651 Paramount Park Dr, Louisville, KY

Tessa was awesome! Friendly as can be a great place for all your storage needs!

Had a storage unit here. Rats ate and broke a lot of our stuff like funiture, printer, and vacuum. No one ever contacted us about it but there was rat poison put inside the storage unit without us knowing about it being a problem. So they knowingly knew it was a problem and decided not to tell us which caused the rats to destroy a lot of valuable things. When my husband picked up the couch there was rotting rats inside. There was rat poop in a lot of our stuff, chewed off items. My husband and I kept calling them and they wouldn’t answer the phone. Finally he went there and a worker said their system was down and that they couldn’t do anything for now but to take pictures of the stuff and email it to them, she will send it to her manager and they will contact us. After that we never heard from them. We kept calling and no one answered. We also went by there and no one was there. On top of paying for the monthly storage unit we were also paying for storage insurance. We never got refunded any more for all the stuff we lost from it being destroyed by the rats.

Tessa es grandiosa y buena atención y agradable

Tessa is so helpful and amazing customer service

Tes was great host friendly

Varry friendly great service

Great customer service thanks Tessa

Thanks Tessa for my storage experience a great one

The lot is kept up and clean and the staff are always super helpful especially tessa!

Excellent customerservice. Debra was amazing and take care of very well. Thank you

Thank you paige and Tessa 😁 made it very quick and easy process for me

I got 4 hours here waiting for someone coming to open the gate because the system is down and no buddy coming , I'm a truck driver and lost my appointment for today because no one coming to fix it that

What an amazing experience with great customer service skills from Manager Tessa. She understood my concerns and rectified the situation on the spot. I have never seen such quick reaction and thoughtfulness from a company. Thank you Tessa for all that you do and keep up the great work! 👏🏾👍🏾👍🏾

Tessa rocks! Professional and knows what she’s doing. Would refer anyone to her in a heart beat! Thanks Tessa

Tessa was amazing! Customer service at Simply Storage was very welcoming. Tessa was very informative and answered all my questions. Friendly staff all around. No long wait times and was able to get me a storage unit same day.

This is by far the most safest and more professional storage place that I ever had experience with ….. and Tessa she’s a proof of what I have said … you go out there and see it your self don’t take my word for it .

Do not put your stuff here it will be broken into they will not try to reimburse you any money very unhelpful property is unsafe you would think it would be with cameras but they don't have any cameras to help out with your interest in your property only for their own there's a Code you have to use to get into the property but it does no good because my stuff has been vandalized and I'm getting no help no reimbursement no nothing property is unsafe

Quick and easy. Close to the airport. Great place to park a vehicle if you are traveling for a long period of time.

If I could give zero stars I would! I purchased a unit on 30th of the month, paid full price and on the 2nd they also charged me another full price! The women who helped me did not explain this to me or I would have just waited until the 2nd (3 days) to get the unit! If you don't care to have your money stolen then sure go to this storage place!

excellent service very attentive and friendly

Great Customer Service Thanks you Ms Debar

Right off the interstate and in a good area. Very welcoming staff and great prices. Look forward to doing business here.😊

My name is Joe Manning and I am a tenant here at simply Storage Tessa is a good worker she looked out for me she got good character by herself and she's very understandable love her character she is an awesome worker thank you Tessa and simply Storage you all have a blessed year

Awesome service

Awesome customer service! Fair rates! Highly recommend!!

The customer service was excellent! Very thorough and informative. I was very comfortable with the entire process.

Tessa was very helpful. Will recommend simply to everyone

Great and friendly staff! Took care of me!

Great service from Tessa Martin

Nice facility with friendly and helpful staff. Tessa was very helpful and made sure I didn't have any questions before I left.

Awesome place to store your stuff

Great easy experience, Debra was fantastic

Tessa was very helpful. Would recommend!

They close at 10:00 which they was open 24 hours

Tess the manager was very accommodating. The process is simple!

Great place clean & very friendly thanks again Tessa

The young lady that helped me was named Tessa. She was very helpful very thorough she answered every question I had and It was just all around a great experience.

excellent service tessa was awesome. very helpful, super nice, friendly! she definitely deserves a pat on the back and a raise!!!

Friendly staff and very helpful. Units and yard are also kept clean

Great service! Just moving to town needed a spot to store my car quickly. Unfortunately they had no vacant units that would fit, but they were able to pull some strings and get me a unit the following day! Amazing follow up by the Amazing staff!

The staff is always helpful and a joy to be around anytime I’m at my unit !

What an awesome crew, extremely helpful, informative, and very friendly! The storage facility was clean, secure and the price for the units is more than fair! I'm very impressed, for sure, and would suggest them to anyone! Thank you for all your help, Tessa and Courtney, greatly appreciated!

Tessa was absolutely a joy to work with. It could not have been more simple. I am usually pressed for time. It was very convenient to reserve online at 2am, received a phone call first thing the next morning, set an appointment time the next day. In less than 30 minutes everything was completed. Thank you again Tessa for your great smile and great service.

Amazing service. Tessa is friendly, professional and has excellent customer service skills.

I had called and the lady ( Tessa Marin ) on the phone was so sweet and helped me with finding the best one and when I arrived there she was even more sweet in person , she showed me the unit and also another to see which I thought I would need more. And the pricing was much better than any other place that I had called and others were also not as friendly . She made this very stressful situation allot less stressful for me , so I am definitely rating a 5 not only for their pricing but their very friendly and helpful young lady they have working there, I've dropped off a few times and she's always so sweet when I see her .

Deb was awesome with assisting me with a unit. Price is reasonable for me and it's a clean facility. I would recommend it. They do. It offer 24hr access but the access is until 10pm. A Little later than some places which is a plus.

The best place to go for all your storage needs. Friendly staff and good, professional service

I have good experience with this store. Tessa was really helpful. I will recommend this store to anyone…

If anyone has had a unit with Q2 storage please contact me. There are many people who had unit broke into. I may have info. Please know there are others. Don’t feel helpless.

Tessa at simply was very nice at getting everything done even when there was problems. She did an excellent job very respectful person

Property is very clean and staff is very helpful!

TESSA is was, and continues to be an absolute joy each and everytime I have come into office no matter if to pay bill, assistance with any and all questions, concerns or issues I may have had. I highly recommend the use of simply self storage not only to the fast friendly down to earth service, but is a big , if nort the main contributing factor.

Tessa is amazing at always making sure her customers

All I can say is WOW.... The new office manager, Tessa, is amazing!!! Always a smile on her face and gives 110 percent.

Great place very secure

Great facility ! It's very clean well taken care of. The lady in the office is so nice always smiling !

Under new management and let me just say... The place is clean and well taken care of. I feel my stuff is safe with them, and all my questions have been answered that I have asked with the new manager there.

How much is a parking spot for my 63 chevy Cost a month

I love this place! Like new facility with excellent management. Shane Hazlewood and David do an outstanding job keeping the place looking great!!

The gentleman there was fantastic. Great customer service.

This place has stolen money from us. I was paying cash mean while they were hitting my credit card. This place is not on the up and up. Please beware they will cut your locks without you knowing. None of there numbers add up. They couldnt tell me why! Id rather give it no stars! This is the one off frern valley. Please do not use this facility! My unit was broke into. I was told they watch the units. No they do not! At first days went by without telling me everything in my unit was stolen. Then to find out they put pic of your unit online with the address and unit ,#. I feel they are responsible for lost items that total 100k I was told to bad. They know who took my things. I lost things I could never replace.

Clean and staff very friendly. Rented a Uhaul.

Wonderful service ! Very friendly and helpful! Best experince i have ever had with UHaul. Thank you so much for being a fantastic employee!!!

We have been happy with Q-2 for several years now. Mark and Susanne were frantic and Shane and David have been so helpful. I highly recommend them to everyone.

Very nice and clean

Great Place to Store Merchandise

Clean and wonderful staff

Seems ok went with friend

This storage facility offers excellent customer service, as well as a clean and secure environment. We are extremely satisfied with our experience with Q2 Self Storage.

Clean, convenient, and friendly management.

Clean and helpful staff

We purchased a unit through them earlier this week. We told them we would be filling it up Sunday as it was our only day off this week. The employee insured us that we were all set and good to go. When we arrived at the unit the attendant had forgotten to take the facilities lock off. Since the facility is closed on Sunday's we were stuck with two truck loads full of our personal belongings and no where to put them. We had to drive across town to find a new storage facility that was open on a Sunday. We wasted 2 hours of our only day off renting another unit, from a different company. Absolutely unacceptable!

First class establishment. They are so secure that when I lost my key, they charged me to cut the locks and put new ones on! Love the staff at both Louisville locations. Fair pricing, clean yards and 24 hour service.

The lady at the desk knows what she is doing on truck rentals. She answered any question we had.

I saw Q2 from the highway, so I went in the building, Lord behold, what great people to do business with, am so glad We stop in. I say THANK YOU.

Not so sure about this place anymore, My first impression was really well of this place and over the years having a locker there i have been told by neighbors that people have had their lockers broke into which made me very uneasy about my belongings in there. After looking around carefully out of curiosity i had realized that there were no cameras aimed anywhere down any of the main locker isles they have since added cameras to do exactly that but it took them a very long time. However there is still no cameras in the Air Conditioned buildings. Yes you can see people going in and out from the building on the cam but you dint know what they do in there. Aside from that i as once again curious and tried random codes on the gate that were not my own and got in after the 5th code. They have poor security and should really look into that. I was also there the other day and there were 2 U hauls parked in front of the gate one almost slammed into the other not by accident it was clear someone did that as a Screw you to them. And in all honesty they should have. There is no room to park them at all and it blocks off most of the main area to get in and out when full. Q2 should be aware of how many incoming u hauls on their system they are taking in and if necessary someone should move them behind the gates so that they do not take over the parking lots and have people get pissed at them.

Very clean and nice units

YOU HAVE TOO MEET THE PEOPLE WHO WORKS THERE, THEIR PRETTY UNIQUE

Love the staff, very helpful and...... I rented a uhaul from them and they was they only one that had the size trick I need... very friendly

Clean and easy access

Una amigable y buena atención a Cliente. Lugar limpio y completamente cercado. Cámaras de seguridad. Baño disponible para los clientes siempre.

Nicest storage facility I've ever seen. And super clean. The folks here are helpful and caring. Truly makes me happy to do business with good people. I will always recommend them.

My mother-in-law sent me to rent a truck to help in her move. Truck was in moderate shape, with damage to the side of the box in numerous locations, but it did what we needed it to. The stoic, black and white personality of the service representative at the desk made me wonder if my business was more of a burden than anything. Upon they explained that my mother-in-law would be charged $6 per gallon of fuel that was not returned, I was told that the truck would need to be returned with 1/2 tank of fuel to avoid this charge. After being asked to inspect the fuel gauge to be sure there was a half tank, I informed the representative that it was, in fact, under the 1/2 tank mark, to which he responded with "Yeah, virtually a half tank." I found this incredibly rude and unprofessional, as my mother-in-law will absolutely NOT be charged for "virtual" fuel. I will avoid this location in the future.

Very clean nice secure facility

Nice clean place to store your things

Clean, easy to get to and secure

Exceptional service

They are always nice and friendly

This place is THEEE best place to do any business with! The staff is very friendly and understanding!

Convenient location near the interstate. No bells or whistles.

After having a storage unit there for about 5 years, I was finally ready to clear it out, but I wasn't sure if I would be able to get it empty by the end of the month. The staff was extremely helpful and offered to prorate September's rent for only the days until I could get it emptied, so I chose 9/2 as my move out date and they prorated 2 days rent. I ended up getting the unit cleared out on 8/31. About a week later, I received a refund check for those two days in September. Obviously, I wasn't worried about those two days. But the honesty does not go unnoticed. Thanks guys!

I have 4 storage units here for about 6 months....the staff is so friendly and they have been GREAT! It is also so convenient to my home and it is always clean. I have rented in other places around town and this is by far the best. Highly recommend!

Friendly staff.