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Address

6713 Strawberry Lane
Louisville, KY 40214

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

502-632-7380

502-632-7380

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 6:00 AM - 6:00 PM

Sat-Sun 6:00 AM - 5:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

502-632-7380

502-632-7380

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 6:00 AM - 6:00 PM

Sat-Sun 6:00 AM - 5:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 17/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 17/mo $34
    Online only price
    Half Price Sale

    No Obligation

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    5'x10'
    Online only price
    $ 23/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 23/mo $46
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    5'x10'
    Online only price
    $ 28/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 28/mo $56
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x5'
    Online only price
    $ 29/mo
    Online only price
    Half Price Sale
    Small 10'x5'
    • Inside unit
    • 1st Floor
    $ 29/mo $58
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 60/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 60/mo $120
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 67/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 67/mo $134
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 80/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 80/mo $100
    Online only price
    $1 first month rent

    No Obligation

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At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 435)

February 2, 2024
Google Public Storage Sherry Bryant
January 29, 2024
Google Public Storage Josh Smith
January 12, 2024
Google Public Storage Charles Louty Galaye
Mandy was very kind, nice, and professional.
January 9, 2024
Google Public Storage Stephanie Kingston
Mandy is the best! She goes above and beyond for her customers. I am impressed with the cleanliness of this place, and I can not recommend working with Mandy enough!
January 5, 2024
Google Public Storage Gedi Ibrahim
Mandy youduwing good job Thank you
December 27, 2023
Google Public Storage Bambino Del Caso
This was my first time renting a storage unit and the manager, Mandy, made the experience smooth and did not leave out any details. She is very professional and I am glad to have rented here!
November 18, 2023
Google Public Storage Alexis Glass
$7000 worth of stuff was stolen out of my grandmas storage unit, because the lock was broke for months they said they were gonna fix it and never did!
November 17, 2023
Google Public Storage pat coomes
Just finished renting a storage unit at the Strawberry Ln. location. Mandy, the manager, was polite, thoughtful, and professional and made the experience as smooth and efficient as possible. You may think all storage rental facilities are the same but their NOT. I highly recommend anyone looking for a storage unit, even if it means driving a few extra miles to use Public Storage at Strawberry Ln. Pat Coomes
November 4, 2023
Google Public Storage Patricia Hargrove
Mandy was super today. She was very out going and was friendly and fun. She was great! Thanks Mandy
October 31, 2023
Google Public Storage Andre Farley
Mandy was very helpful and property was clean and she rented me a space to fit my needs perfectly. Thanks
October 20, 2023
Google Public Storage Thomas Lee
Mandy at public storage on strawberry on is nothing less than awesome she helped me out with everything I needed, place was clean everything was in order n everything I had questions about she had a anwser for I will recommend her n this store to any one who needs a unit tell her Tommy sent ya
October 20, 2023
Google Public Storage Brent Chesher
I believe the woman that assisted me was named Mandy. She very responsive and awesome to assist me with any issues or questions I had. There's nothing worse than going somewhere and the sales person half way knowing there job. Thank you. Great storage facility
October 18, 2023
Google Public Storage Aaron Dardar
Very friendly great place to store your belongings very clean and just over all a nice place one of the cleanest places and Mandy Howard the lady on the property was so nice and helpful she always seems to have a smile on her face I would recommend to anyone using this facility
October 13, 2023
Google Public Storage Allen Tajik
Mandy was great !!! super helpful. professional and calm the whole time. plus i was able to fit my ENTIRE house in the storage container
October 10, 2023
Google Public Storage TERRANCE SCOTT
Mandy is going to be outstanding
October 3, 2023
Google Public Storage Radio Télé Plon Gayé
Mandy is the best
October 3, 2023
Google Public Storage Josue Jean
Mandy she is very helpfull
September 30, 2023
Google Public Storage John Ryan
Mandy is awesome, always willing to help!
September 23, 2023
Google Public Storage Trademark gutters
Yes Miss Mandy was awesome very helpful she's definitely the lady for the job I wouldn't go any other storage thank you
September 23, 2023
Google Public Storage Christopher West
This place has the best service that I have ever experienced at a public storage facility. It is ran by one person the property manager Mandy Howard. She always has a smile on her face
September 23, 2023
Google Public Storage Jennifer Darnell
Mandy Howard property manager great customer service property well maintained thank you for service
September 23, 2023
Google Public Storage Denny Cary
Mandy Howard Property Manager was awesome ,,,!!!! Greatest storage employee I have ever met. Property was A ok!!! Her service with smile made me wanna move in my soon to be unit!!!!
September 23, 2023
Google Public Storage Eric Leveque
Property Manager Mandy Howard was so helpful when i spoke to her. The place was clean and looks like she takes care of the units. I highly recommend using public storage strawberry lane.
September 7, 2023
Google Public Storage Eh thamu So
This is Ezekiel here and Mandy gave us the tour of the storage unit and help us out I recommend this storage unit place great customer service
September 4, 2023
Google Public Storage Jan Lanham
August 25, 2023
Google Public Storage Pretty Ree
Mendy was great
August 13, 2023
Google Public Storage Kristen Jones
Thankyou ladies for helping me today and being so patience with me and going the extra mile in making sure I got all set up and ready to go.. 🖤
August 4, 2023
Google Public Storage Eli Sanchez
Alyssa and Mandy was awesome today
July 28, 2023
Google Public Storage Tina Hay
Alyssa was amazing this morning . She has helped me so much . Just a blessing to be around
July 25, 2023
Google Public Storage Jazzman Strob
Not very happy, could hardly get into my storage, you can message through the app and never get a response.Forget about being able to get your things out of the storage they close during business hours so you’re out of luck if you work during the times they are open. They up the rent randomly with no explanation, if they say they have a special on the unit you’ll never receive it. They also auctioned my things off with no proper notice. My grandmother passed away and I had some memories in there that are now gone due to lack of communication.
July 21, 2023
Google Public Storage Greg Roberts
Great place and kept up storage facility
July 16, 2023
Google Public Storage Kelly Peace
Pam was amazing! Friendly and courteous. Very pleasant experience.
July 15, 2023
Google Public Storage david diaz
Kelsey was amazing and very helpful she helped with public storage app and gate!
July 3, 2023
Google Public Storage Alyssa Elmore
Alyssa at Public Storage at Strawberry Lane has been a complete angel to work with .
July 3, 2023
Google Public Storage Donnie Brinson
The ladies at this location Alyssa and Kelsey are so helpful. They helped me understand the whole rental process today . I would recommend everyone go see these ladies.
July 3, 2023
Google Public Storage Tanz Hawkins
Alyssa and Kelsey helped me with the selection of my family’s unit and made sure that we knew all the ends and outs of our gate code access and payments within the public storage app
June 29, 2023
Google Public Storage Carolyn Mcculloch
Alyssa was awesome today
June 26, 2023
Google Public Storage Mr A
John and Alyssa were great, fast service nice clean property!
June 24, 2023
Google Public Storage Cheryl Core
Alyssa was awesome today
June 18, 2023
Google Public Storage Nicola Hell
Really great!! The lady was extremely helpful and friendly! The grounds were well kept!
June 12, 2023
Google Public Storage Kayden LeAndrew
Alyssa was a fantastic help .
June 10, 2023
Google Public Storage Jennifer Mullins
One lady their is awesome and I’m sure doesn’t get paid what she is worth. They don’t tell you everything upfront and most of them are never in the office
May 23, 2023
Google Public Storage Thomas Hembrey
John and Alyssa were the best! Clean property nice place.
May 18, 2023
Google Public Storage Nelson Tbone
Pam and Alyssa was awesome help today . Would definitely recommend going to see these ladies
May 11, 2023
Google Public Storage David Stansbury
Alyssa and Pam were awesome, they’re bubbly personalities made this experience both smooth and fun.
May 4, 2023
Google Public Storage Booba Taylor
Alyssa was very amazing, helpful & have great customer service skills.
May 3, 2023
Google Public Storage Gege2022 Gege
Jackie Was amazing
May 3, 2023
Google Public Storage Luis Javier Fuentes Franco
Jackie had amazing service. Great work
May 1, 2023
Google Public Storage Lonnie Stevens
Jackie was such a sweet & helpful woman come here if u want good service
May 1, 2023
Google Public Storage Craig Laxton
Jackie was very 8professional and very helpful
April 28, 2023
Google Public Storage Sonny Woodard
Jackie was nice from start to finish, very professional.
April 26, 2023
Google Public Storage Jackie Canter
Great service thanks Jackie
April 26, 2023
Google Public Storage Donnita Taylor
I had Jackie and she done a great job for me
April 26, 2023
Google Public Storage Markus Edwards
Jackie over at public storage come see her best service I’ve had in a while keep it up
April 25, 2023
Google Public Storage Abdelmnim Haroon
Very nice service from Jackie would recommend
April 24, 2023
Google Public Storage Kaitlyn Moberly
Great experience with Jackie smooth service !!! Easy payment.
April 23, 2023
Google Public Storage Joseph Morlan
jackie did a fantastic job today with helping me rent a space . thank you!
April 6, 2023
Google Public Storage Tamara Romanowski
March 29, 2023
Google Public Storage Patrick Flanary
Bait and switch artists. Website says one thing, things change when you go in to get unit. Last minute unauthorized charges that will be "refunded" up on sign up. Avoid like the plague unless and until they revise their practices. Terrible business ethics. Will not recommend.
March 17, 2023
Google Public Storage Yolanda Cargill
Laura and Brandie helped with the app! Great ladies to work with!
March 16, 2023
Google Public Storage Amber Hancock
March 11, 2023
Google Public Storage Kay Day
Thank you Senja for your outstanding customer service! I appreciate your patience and your professionalism!
March 11, 2023
Google Public Storage Amelia Price
Very friendly environment! I was assisted by, I think his name was Senja, he was nice and helped me out with my issue with no problem.
March 1, 2023
Google Public Storage Beth Toler
John the DM was great got me a space, signed me up for the PSApp! Great service
February 28, 2023
Google Public Storage Christopher Saunders (Chris)
Senja did a great job helping me open my unit and refunding me for the lock!
February 27, 2023
Google Public Storage Mizz Sunshine
Love the staff here!
February 23, 2023
Google Public Storage Abdi Aden
Alyssa was awesome today and helped me out so much . Would definitely recommend everyone to talk to her
February 23, 2023
Google Public Storage oscar cardonne
alyssa hooks me up with a good unit really enjoy the stay thank you guys
February 22, 2023
Google Public Storage demetrius Johnson
Jackie was awesome in helping me today
February 16, 2023
Google Public Storage Angie Chapman
Jackie was wonderful
February 16, 2023
Google Public Storage Brett Bachelder
The lady’s was very helpful and her name was Jackie very sweet and got us in and out I would recommending her to anyone who would love to get quick fast service
February 3, 2023
Google Public Storage Nancy Hall
Jackie was very helpful and made my transaction very enjoyable. It was painless. Thanks Jackie.
February 2, 2023
Google Public Storage Jennifer Zissler
Jackie was friendly and helpful. Would always come back here.
January 30, 2023
Google Public Storage Rebecca Hite
Good place nice workers always friendly jackie has always been a big help to me
January 27, 2023
Google Public Storage Brittney Ridge
Jackie is awesome. Got an afford unit, great service within 30 minutes.
December 30, 2022
Google Public Storage Rex Davis
Alyssa was awesome with everything I needed help with today. I would recommend anyone to go see her.
December 18, 2022
Google Public Storage Jennifer Stinson
Very conveniences
December 12, 2022
Google Public Storage Monica Perkins
November 21, 2022
Google Public Storage Chris Collard
Wonderful service, Jackie was the best
November 13, 2022
Google Public Storage Jess Like
They've got room for all the stuff you don't have room for lol!!!
November 10, 2022
Google Public Storage Keith Seadler
Jackie and Alyssa were very professional and helpful in renting our unit
November 10, 2022
Google Public Storage Krystal M Hedges
November 9, 2022
Google Public Storage Guy
Alyssa was alot of help and she is pretty awesome
November 2, 2022
Google Public Storage Benji Stout
I left my stuff there for over a year unlocked, and it was all there when I went to get it.. 5 stars and a safe place.
October 8, 2022
Public Storage Sharon Burgin
Can I get a price on a 10X10?
October 1, 2022
Google Public Storage jeffery bishop
September 29, 2022
Google Public Storage Dana Minor
September 9, 2022
Google Public Storage Kristy Honshell
Came In looking for storage space never done this before but John made it so easy...I'm glad he was here to help! Thanks!
September 6, 2022
Google Public Storage Omda Lbrahim
I met Jackie she is really really helpful and she walked me though everything things!!!!!!!
September 1, 2022
Google Public Storage Megan Anne
Very sweet Jackie and Becca 💙
August 31, 2022
Google Public Storage Rebecca Boehringer
I came in here to rent a unit and Jackie was very polite and a great help. She was very professional as well!!
August 31, 2022
Google Public Storage Nita Wilson
Jackie and Becca were very awesome and very helpful would recommend anyone looking for storage
August 31, 2022
Google Public Storage Sean Cammack
The Unit destroyed some of my friends stuff she had inside it had mold on Her couches..
August 30, 2022
Google Public Storage Jeremiah Sparrow-Turner
Thank you jackie for the awsome and professional job and getting me a unit and getting me out of here. Shout out to public
August 30, 2022
Google Public Storage Topher Thomas
August 26, 2022
Google Public Storage Katuma Jama
Got my Space today From The Public Storage and Alyssa was the one helping me. She was amazing 💯 everything was nice and well detailed. Thank You Alyssa once once again.
August 10, 2022
Google Public Storage BOnita CLark
Jackie has taken care of all my needs here as a customer. She is awesome. Very professional. 10/10
August 10, 2022
Google Public Storage abdi Ibrahim
Jackie was an excellent customer service i would definitely recommend this location
August 9, 2022
Google Public Storage Harleigh Donovan
August 6, 2022
Google Public Storage Dante Thomson
The location is clean,customer service rep Jackie was outstanding, would recommend
July 21, 2022
Google Public Storage Tommy Burnett
Jackie is amazing 🤩🤩🤩
July 13, 2022
Google Public Storage Julie M Nevitt
The young chick...Jackie i do believe. Great customer care and service. She got it going on. Very polite.
July 12, 2022
Google Public Storage Sandra Brandon
Miss. Jackie and Miss. Marquise were the best help a perso could have to get my unit . Go6 Job.
July 7, 2022
Google Public Storage Muayad Alhashimi
Jackie and Sara are very nice, professional and easy to cooperate. Would recommend to other people!!
July 5, 2022
Google Public Storage Kathy Rizzo
Sarah and Jackie was amazing help showing and helping find us a unit today thank you so much for your help
July 1, 2022
Google Public Storage Tony Wallace
Jackie and sara have great customer service. They were pleasant to talk to.
June 30, 2022
Google Public Storage Richard Briney
Jackie and Sarah took really good care of me today...very friendly and helpful...called other places and people was ghetto and not fun to talk to...these girls need a raise...very nice and fun to talk with thx alot ladies💯💪💪
June 30, 2022
Google Public Storage Bizzy Scott
Jackie and Sarah were great! Very nice and helped us with everything I needed! Definitely recommend.
June 24, 2022
Google Public Storage Bill Bill
Jackie Good customer service and very nice
June 24, 2022
Google Public Storage Heather Risner
June 15, 2022
Google Public Storage Nikita Thomson
Good customer service. Fast prompt service
June 5, 2022
Google Public Storage Qusay Abd
Jackie was very polite and took care of all my needs!! Recommend her!
June 5, 2022
Google Public Storage Mustafa Albasaya
Jackie she is the nicer service person I have seen
June 5, 2022
Google Public Storage Love Bug
Jackie was absolutely awesome! Polite helpful very friendly they have great prices I definitely recommend
June 3, 2022
Google Public Storage cherie Jones
I've had a unit at the strawberry ln location for years, recently I went back to liquidate it and everything was covered in mouse droppings. Stuff was stolen and broken. They only had a plastic/wire clip on it the first day, but when I came back the next day they had an actual lock on it, so they knew it was wrong, I salvaged what I could and left. I don't blame the girls that run the office. I blame the company for not keeping the place rodent and pest free.
May 31, 2022
Google Public Storage Lauren Wager
May 27, 2022
Google Public Storage Samuel hearn
They where not there at all
May 26, 2022
Google Public Storage Flash P
you guy have a very good employee by the name Jackie she was super helpful and very informative best experience i had at a storage facility without feeling weird
May 25, 2022
Google Public Storage Krazy Productions
I had a phenomenal experience using this storage unit for a year! Amazing customer service! Plenty of space! Will use again!
May 17, 2022
Google Public Storage yana house
Jackie showed excellent personal needs in 2 mi situation her acceptance of me and my needs was stellar would highly recommend to anybody in the Louisville area
May 13, 2022
Google Public Storage Dionne Pennix
I experienced some great service. At first the Greenbelt office was dope Ms. Tracy and her trainee where awesome. Since they weren't able to give me a 5x5 I had to go to strawberry lane. Where their manager Jackie and trainee Shockyna and Kayla. We're Super awesome. Very throw. Great customer service
May 3, 2022
Google Public Storage ACA Enrollment Coalition
Jackie is phenomenal. Patient, informative, knowledgeable. Superior customer service. Facilities are clean, well organized. Will definitely recommend them to others.
May 2, 2022
Google Public Storage angela shake
I got a unit at the Strawberry Lane location, the woman there was sweet and very accommodating. She made sure that I had everything I needed. I use a walker and she helped with doors and anything else that she could. I got a great price and great service
April 28, 2022
Google Public Storage Kenny Warren
April 27, 2022
Google Public Storage LEA
Jackie is absolutely amazing. The very best in my opinion. Very helpful as well as very clean facility. I'll be back for sure thank you so very much!!!
April 11, 2022
Public Storage Patty Carr
Can we get into our unit when the office is closed?
April 11, 2022
Google Public Storage Martin Michalisko
Our contractor has sent us to a wrong facility, knowing we have a semitrailer. Once at Strawberry Lane Office, Public Storage employee Jackie helped us navigate to the right place 5 miles away. Instead of dealing with moving company that sent us to the wrong place, Jackie from Strawberry Ln Public Storage office was prompt, genuine and acted fast and flexible in order to search on maps for the correct facility. Then went above and beyond and instead of us trying to dig up all necessary info from Operator on the phone, Jackie gave us all the details like the facilitie's office hours (even advised us that currently they are short of staff and not open this day) provided us with access code and had knowledge that the lock for the unit will be ready for us. It is very rare to see employees like Jackie, who go the extra mile to help you out. Saved our day Jackie!! Hope she is the manager at her Storage office ;)
April 6, 2022
Google Public Storage Andrew Araiza
Highly recommend, Jackie was very helpful and polite! Simply the best!
March 31, 2022
Google Public Storage November Offutt
Jackie was super helpful
March 30, 2022
Google Public Storage Jason Wise
Jackie is so alsome she is kind ,patient and understanding. She handles herself well with people. Give that woman a promotion well earned. Thx jackie
March 25, 2022
Google Public Storage Caleb Skaggs
I had a great experience, Teresa was very helpful and professional!
March 25, 2022
Google Public Storage Kaleigh Skaggs
I had a great experience, Ms. Teresa was very helpful and kind! She’s very professional! Highly recommend.
March 25, 2022
Google Public Storage Ava Rowan
Teresa helped me out so well!! I was in & out!
March 22, 2022
Google Public Storage Brandon Hayes
Teresa was a blessing..there is good plp still in this world this young lady was amazing she turn my bad day into a great blessing an I will forever remember her kindness..thank you
March 11, 2022
Google Public Storage Carmen Patterson
March 8, 2022
Google Public Storage Brandy Felton
Teresa was absolutely amazing!!! Answered all questions went above and beyond to help!!! Thank you Teresa!!
March 8, 2022
Google Public Storage Gary Nunnally
Teresa was great
March 6, 2022
Google Public Storage Missy Ann Whitaker (MISSY ANN)
I HAVE HAD A WONDERFUL EXPERIENCE WITH MY ACE NUMBER ONE MAIN GUY THAT IS VERY HELPFUL IN EVERY WAY POSSIBLE WITH ANY MATTERS I MAY HAVE HAD OR AM HAVING AT THE PRESENT TIME. HE MAKES MY EXPERIENCE WITH PUBLIC STORAGE & THE WAY THINGS ARE RAN WITH PUBLIC STORAGE CUZ THINGS CAN BE TRICKY SOMETIMES WITH EVERYBODYS INS & OUTS & HOW THINGS ARE RAN & THE SMALL PRINT WE SOMETIMES DONT READ SO THANX BUNCHES MR TERRENCE!!!! U MAKE MY DAY WITH PUBLIC STORAGE!!! U ROCK TERRENCE!!!🤘🤘🤘👍👍👍👍👊👊👊👊👊👏👏👏👏👏🚚🚛🚚🚛🛏🛋🚽🛌💯💯💯💯
February 19, 2022
Google Public Storage Crowned Cups
Clean. Lock hard to open. close @5:(
February 15, 2022
Google Public Storage Mirza Sisic
February 1, 2022
Google Public Storage Jay Jay
Teresa was wonderful, I was in there fast and easy and got my reservation completed within minutes!
January 30, 2022
Google Public Storage Liam Johns
This location has served me well! Terrence and Teresa helped me out tremendously when it came to switching from two units to one big unit. They went above and beyond to say the least! If you work with them they will go out of their way to do anything they can for you! 5 stars!
January 29, 2022
Google Public Storage Banasha Rowe
January 29, 2022
Google Public Storage Williams Family
Terrence and Teresa gave me excellent service highly recommend this facility.
January 25, 2022
Google Public Storage thomas scruggs
I rented on the internet for 43$ but when I showed up I was charged 58$ after the women at the desk adjusted my rental I now have rental set up for exact same space for 43$ will be moving on 31st, and suing for fraud
January 21, 2022
Google Public Storage Theresa n Randolph
Hardley ever open when u go pay ur bill
January 15, 2022
Google Public Storage Travis Dugger
Went to this location to check on unit the place was awesome clean happy people got my space and Terrence and the two other lady's where great
January 15, 2022
Google Public Storage Bug Williams
Great place great location best deals in town Terrence an Tracey an Teresa where great
January 15, 2022
Google Public Storage Logan Newsome
I went today to this location to pay bill the lady's Teresa and Tracey where great great customer service
January 13, 2022
Google Public Storage Chad Murphy
Only drawback is no entry after 6pm.
December 31, 2021
Google Public Storage Charly Ray
December 4, 2021
Google Public Storage Elizabeth Reed
Great service and staff
November 30, 2021
Google Public Storage April Burkhead
November 4, 2021
Google Public Storage Debra Strickland
Love this storage facility!! Always clean, I kinda don't like the lights that turn off when I'm in my unit but hey, besides that great place.
October 15, 2021
Google Public Storage Samantha Walker
Ronyel & Terrence were very friendly and very helpful while getting my storage units. Ronyel has extraordinary customer service & was able to assist me over the phone while also helping 2 other customers in store while keeping her cool. If I need units in the future, I'll definitely return to this location!
October 3, 2021
Google Public Storage Sharon Malone
September 24, 2021
Google Public Storage Gill Johns
Great place to do business with.... Terrence is a great guy
September 23, 2021
Google Public Storage Charmisa Ferguson
Me. Terrance and Ms. Ron Yel showed Excellent customer service !!!!
September 21, 2021
Google Public Storage Dan B
Terrence has always (6 months) been polite, helpful and respectful. He seems to really know his job. He has helped me through difficulties that kept me as a customer. Because of Terrence I feel confortable reccmend Public Storage
September 15, 2021
Google Public Storage joey green
August 23, 2021
Google Public Storage Francine Turner
They changed the storage hours three times with out notice. And race prices without good cause
July 29, 2021
Google Public Storage Emily McVay
Never open, can't hardly pay my bill, threatening me to lose my stuff
July 26, 2021
Google Public Storage Branden Gravatte
Very clean facility and secure.
July 15, 2021
Google Public Storage Crystal Miller
I have been a loyal customer and been dealing on the phone with a gentleman named terrance at the strawberry ln. Location and have had excellent serive and communication! Highly recommend this unit. Do wish for later hours though! Ive been with them for months. The customer service is excellent. The area is always well kept up and security great. I think the cost is reasonable too.
July 15, 2021
Google Public Storage Skyler Hornung
If you are looking for a company to hold your belongings for you at a low cost with amazing customer service just stop in at public storage on strawberry Ln and talk to the property manager Terrence. Great guy and provides management you can trust.
July 6, 2021
Google Public Storage Willie Pullen
Terrence and Andrew were the greatest!
July 5, 2021
Google Public Storage Mike Hampton
July 2, 2021
Public Storage Turd Ferguson
Can we access our units past 6:00 yet or do we still have to do it under supervision?
July 2, 2021
Google Public Storage George Stone
June 30, 2021
Google Public Storage robert gibbons
On site manager Terrance is one of the friendliest and most accommodating people I've ever done business with. I highly recommend this public storage site because of him.
June 30, 2021
Google Public Storage Shelby Yates
Terrence and Andrew did not know me but knew that I had been with the storage place for a long time both of them went above and beyond to help me out of a sticky situation I am forever indebted to them. These guys are a dynamite team! You all need more employees like this.
June 29, 2021
Google Public Storage David smith
Great place Now since they have Terrence Andrews hes a great guy
June 28, 2021
Google Public Storage E Murda
Clean nice but expensive
June 10, 2021
Google Public Storage Tori LaRue
This is by far the best Public Storage Unit to use Andrew & Terrance have went above and beyond to help me keep my storage unit due to my circumstances during the pandemic. They are very friendly and diligent! Customer service was superb ☺️! Great job guys ! Wish the best of luck to all the staff at this faculty!
June 8, 2021
Google Public Storage Chaz Hammond
Andrew and Terrence were extremely helpful to myself and my business. I needed extra storage and they were able to help with me this and provide excellent customer service as well. Thanks fellas.
June 4, 2021
Google Public Storage Jim Cook
June 4, 2021
Google Public Storage Jane Nuckols
Andrew was amazing at assisting me in my storage needs. He even put in extra work to make sure my finance situation worked out. I appreciate his hard work and flexibility.
May 28, 2021
Google Public Storage Tasha - SheBloggin
Very professional, helpful, and the units are great. Molly was very friendly and guided me step by step.
May 19, 2021
Google Public Storage Donnie Stevenson
May 10, 2021
Google Public Storage James Redmon
The hours are not good. I work till 5pm and with closing so early i dont find much time to do the things i need. I also dont like that my bill is due and the next day considered late and a lock put on my account the next day. There is no grace period at all. I will be switching to a different unit soon.
May 8, 2021
Google Public Storage MrFrosty563
Office was closed again. This is the third time this office has been closed when I tried to pay the bill.
April 17, 2021
Google Public Storage Becky Woodall
April 5, 2021
Google Public Storage Leslie “Blueyedbish” Hagan
Very nice ppl always helpful
March 28, 2021
Google Public Storage Bourbon City Picker
February 17, 2021
Google Public Storage charles blaicher
February 10, 2021
Google Public Storage Jessica French
January 23, 2021
Google Public Storage West Russell
January 22, 2021
Google Public Storage Teresa Peals Street Foodz
January 10, 2021
Google Public Storage 502 Sano
December 27, 2020
Google Public Storage Andrew Jordan
Great service and awesome rates
December 26, 2020
Google Public Storage Shelby Yates
Very helpful crew kathy is the best
December 25, 2020
Google Public Storage Roxanne Elwell
I love coming to this location cos its always clean and Cathy is always nice and helpful.
December 18, 2020
Google Public Storage Dukesima143 “Dukesima143”
Cathy helped me
December 1, 2020
Google Public Storage Luis Lopez
Good job cathy always
December 1, 2020
Google Public Storage Noel Noll
Kathy was very helpful in covering anything and everything I needed. Why i came back to rent from her a second time.
December 1, 2020
Google Public Storage Mary Fenwick
Kathy was informant
December 1, 2020
Google Public Storage Victor Smith
Cathy was verry helpful when paying my bill
November 30, 2020
Google Public Storage Michael Edward
Kathy took good care of me even before i scheduled time
November 21, 2020
Google Public Storage Dena Sierocki
November 19, 2020
Google Public Storage Adam Ball
very friendly and professional lady at this location she did everything she could to help. your lucky to have an outstanding employee nice job
November 19, 2020
Google Public Storage Benson Woodcox
I had another amazing time here at Public Storage! Cathy never ceases to amaze me on her customer service skills! You're Awesome!
November 19, 2020
Google Public Storage Jacob Dalgo
Helpful and nice
November 16, 2020
Google Public Storage sara meredith
November 16, 2020
Google Public Storage Scott Phelps
November 16, 2020
Google Public Storage Deanna Moore
November 16, 2020
Google Public Storage sara meredith
November 15, 2020
Google Public Storage Carrie Bankert
Cathy is the best. Property is well taken care of and so clean.
November 14, 2020
Google Public Storage Sherry Woodcox
Thanks Cathy! You were amazing with your customer service skills! I will definitely tell everyone I know to come to this Public Storage! Best Customer Service Ever!!! I would of never settled for Public Storage if it hadn’t been for Cathy. She was so understanding and made me feel wanted there. She so compassionate and caring. I even noticed Cathy with another customer. She went above and beyond for that customer. Cathy is Public Storage! Cathy again is an amazing person! You made my family and me feel so comfortable with renting storage units from Public Storage again! You went out of your way to make us feel like we really matter! Thanks so much! I have the upmost respect for Cathy. She has 100% knowledge of the layout at Public Storage. Great place for renting a unit! Thanks Again, Cathy for your excellent customer service skills. You have such compassion for me every time I come in to pay my bill of to go to my storage unit.
November 14, 2020
Google Public Storage Chris Elwell
Cathy was very nice and she made me feel at home. She knew the answers to all my questions and most of all she had GREAT CUSTOMER SERVICE SKILLS!! Thanks Cathy for making my experience feel safe about my most prized possessions and Public Storage is lucky to have you!!
November 13, 2020
Google Public Storage Debra Texidor
Kathy was very helpful in helping me to get in with the company. I look forward to coming on board.
November 13, 2020
Google Public Storage The Iron Gopnik
November 13, 2020
Google Public Storage joshua elwell
Public Storage is an awesome place to store your items in between moves they have climate controlled units...Cathy is a wonderful manager that knows the layout of her property and prices very well...I would recommend Public Storage to anybody that needs storage. Please go give them a visit you wont be disappointed.
November 13, 2020
Google Public Storage cassandra elwell
I highly recommend Public Storage on Strawberry Lane it is an awesome place to rent a unit from please go check them out it will be worth it...the manager Cathy is always in the office greeting guests with a smile on her face...she also breaks down the pricing so the customers understand what they are getting...she also answers any questions with complete knowledge...she is always making sure the customer is satisfied before they walk out the door...not only do they offer regular units, they also have climate controlled units...
November 13, 2020
Google Public Storage Bethany Irvin
Thank you for amazing hospitality Cathy! Everytime I visit this location shes always smiling and willing to help!
November 13, 2020
Google Public Storage renee lee
I love public storage because it's so neat and clean. The manager Cathy is always nice and very helpful and caring. She was also very respectful and easy to get along with, I definitely recommend coming here !!!!! Cathy was a great help for me and I really appreciated the service here.
November 13, 2020
Google Public Storage Altean “Dyldo” Lance
November 12, 2020
Google Public Storage keez
Excellent service! I am a returning customer that has had nothing but great experiences no matter what has been needed. The property manager has went above and beyond and I am grateful for such customer service. Thank you!
November 2, 2020
Google Public Storage Jenny Ater
October 29, 2020
Google Public Storage Adam Ball
cathy was awesome very informative. and such a sweet lady i will keep my business with her. Very helpful service
October 29, 2020
Google Public Storage Agatha Gendemeh
October 29, 2020
Google Public Storage austin driver
Amazing prices and very well kept
October 10, 2020
Google Public Storage Daniel Mitchell
I really like the people that work there and they have great rates and very understanding
October 8, 2020
Google Public Storage kirenia aranda
Cathy was great with me.She helped me a lot at the storage.With out her i was lost at that place.Thanks Cathy.
October 3, 2020
Google Public Storage Squidward Tentacles
I highly recommend Public Storage on Strawberry Lane, the manager Cathy is an awesome person who makes sure her guests have what they need. The prices are right and they even offer climate controlled units. Go check them out, you won’t be disappointed.
October 1, 2020
Google Public Storage MelissaAnn Carter
Great job. No problems.
September 30, 2020
Google Public Storage Brandy Smith
Had a really great experience with cathy. Very informative and kind. 5 stars for this girl
September 30, 2020
Google Public Storage Paul Woodcox
My experience at Public Storage with Cathy was so professional and informative of all the policies and the layout I knew that I was at the right place!
September 30, 2020
Google Public Storage Jennifer Woodcox
Cathy was extremely professional. She was very knowledgeable about the properties rules and regulations. I was upset and she handled me with the upmost compassion and respect. This is the only location I would recommend to have anything stored. Property was in excellent condition. Properly maintained with excellence.
September 30, 2020
Google Public Storage flash style 987
Cathy was great and respectful
September 20, 2020
Google Public Storage Big_Brey
They corrected my issue sorry my wife just showed me how to edit my post. They even called me and ask what could they do to make sure I'm 100 percent satisfied with them on a Sunday great service and staff
September 15, 2020
Google Public Storage Chrissi Doyle
Cathy was so wonderful in helping me with resources for fees! Thank you!
September 11, 2020
Google Public Storage Connie Duckwall
September 6, 2020
Google Public Storage danette bennett
Clean, climate controlled
September 6, 2020
Google Public Storage DJ Tato
August 31, 2020
Google Public Storage Aretha
Cathy was very helpful and polite in assisting me. You don't find customer service like that anymore. She went above and beyond for me. She checked me in earlier because I arrived sooner than expected and I appreciated that.
August 27, 2020
Google Public Storage Ali Hashi
Cathy good
August 21, 2020
Google Public Storage Claudette Baker
The staff was very nice and helpful. Since this is my
August 10, 2020
Google Public Storage Roxanne Elwell
If you need to store your things go to public storage on strawberry lane . the manager Cathy is such a wonderful person. Extremely helpful .
July 30, 2020
Google Public Storage reja aden
Love cathy
July 25, 2020
Google Public Storage Beckie Samuels
Dena is very pleasurable to work with. She is very informative and helpful with all questions we had. she is a very aspect for this company she goes above and beyond to help if she didn't have the answer she would try to get the answer.
July 11, 2020
Google Public Storage Joseph Clymer
Cathy is 👌 awesome
July 9, 2020
Google Public Storage cager-playz
Dena was a amazing person helping me out when i needed it because i was really needing help with the storage she was a very great person and helped me at all times when i really needed it five stars for her. :)
June 30, 2020
Google Public Storage MELISSA KAMBER
June 17, 2020
Google Public Storage Kacee Alexander
The staff, especially Cathy, has always been super helpful. They’ve been great with communicating when I had missed payments and always on top of addressing any questions I have. Excellent customer service even during the covid-19 outbreak!
June 15, 2020
Google Public Storage Dwight Thompson
June 15, 2020
Google Public Storage Paul Woodcox
it is a very clean and organized storage very good staff n willing to help with anything
June 9, 2020
Google Public Storage Red Heart
May 31, 2020
Google Public Storage Destiny Holman
public storage is the best I love that lady cathy she was very great!!! greatest managment I've seen thanks for all your help cathy
May 21, 2020
Google Public Storage kyCamoHunter
EXCELLENT
April 27, 2020
Google Public Storage HABIBA MANOOR
Cathy is the best and the worl should it. Most awesome manger. Ive bern back several times over the years same sweet lady
March 13, 2020
Google Public Storage Laura Carby Coleman
Thanks Cathy for everything. I really appreciate it. You have been very helpful with everything. You are amazing. Thanks again for your time and help.
March 12, 2020
Google Public Storage Kmfw 4life
March 7, 2020
Public Storage Nathan Thomas
How many days do u have to pay your storage until they cancel it
March 6, 2020
Google Public Storage Beverly Bryant
Cathy is great nice
March 2, 2020
Google Public Storage Lynn Moran
The young man was very nice and helpful. He's an excellent salesman. I got the insurance and company lock without complaint. The unit I moved into is heated and cooled and is an excellent choice for my storage needs. I highly recommend using public storage.
March 2, 2020
Google Public Storage jeremy wilbert
March 1, 2020
Google Public Storage Vanesha Beeler
Robert at public storage on Strawberry Lane is amazing! He made everything easy for me during this stressful move. Greatly appreciated!
March 1, 2020
Google Public Storage Brittany Castaneda
Love to make payments at this location ! Cathy is such an amazing employee. She loves her job and is just excellent all around ! Keep up the good work! I will definitely be telling my co works about this place!!!❤️
February 27, 2020
Google Public Storage Dercoya Bolds
Cathy is most awesome.
February 10, 2020
Google Public Storage Abbas Abbas
Cathy is very good
February 10, 2020
Google Public Storage Cabas Cagajid
Cathy very good
February 4, 2020
Google Public Storage abdiyaash Ahmed
February 2, 2020
Google Public Storage Stuff Stuffy
February 1, 2020
Google Public Storage Sharnicka McMurry Cheatham
Robert was helpful, efficient, and knowledgeable. Great experience!!
January 31, 2020
Google Public Storage Bianca Larkin
Great Customer Service is a understatement. I was so panicked and under a lot of stress but Robert really came through for me he showed compassion and was very helpful didnt mean 2 rush you but i will forever choose them for my storage needs! Great Guy!
January 31, 2020
Google Public Storage Raymond Symonette
January 31, 2020
Google Public Storage Destiny Hamilton
Robert was great with my girlfriend
January 31, 2020
Google Public Storage Stephanie Uphold
Robert was awesome today you got me in and took care of all my storage needs.
January 27, 2020
Google Public Storage Money Babe
January 26, 2020
Google Public Storage Stacia Fox
Cathy was awesome and very throughal
January 24, 2020
Google Public Storage Candy Riggs
Robert did an excellent job with helping me out today.. Deff would tell everybody about public storage..... Thanks
January 21, 2020
Google Public Storage Taylor Made
January 19, 2020
Google Public Storage Jennifer Schwartz
Such great customer service. Kathy/Kate was great. Made moving my things into storage stress free!!!
January 18, 2020
Google Public Storage Emily Marin
Robert took great care of momdumkes 👍🏽
January 16, 2020
Google Public Storage veterrae banks
Robert at Public Storage on Strawberry lane in Louisville ky was a amazing employee very helpful he answered all my questions concerns thank you Robert Hasken
January 6, 2020
Google Public Storage Carly Erin
Cathy was very helpful great customer service!
December 27, 2019
Google Public Storage DIMITRI PETRANKO
December 26, 2019
Google Public Storage greg price
Rates change every month, rude employees, over priced, the works. Absolutely avoid if at all possible. I used storage express prior to this and my rates went up 1 time in the near 4 years. No excuse for this. They've lost business in me. I will spread the word.
December 23, 2019
Google Public Storage Tranard Jackson
They have some great prices. Saved me in A pinch..
December 17, 2019
Google Public Storage Beth Hewett
From the moment I walked in i was greeted by the most bubbliest person. Her name was cathy i really enjoyed making my payment thank You cathy i will be back next month
December 17, 2019
Google Public Storage Stephanie Fleig
Robert and Cathy are rockstars
December 12, 2019
Google Public Storage Joshua Mayfield
December 11, 2019
Google Public Storage Mike Probus
Go u of l and Cathy
December 11, 2019
Google Public Storage Michael Day
Kathy was all that a customer what in service and she has a great since of humor with a smile nothing seems to bother her, if she can get a score of 10 she deserves a 20. Thank u for ms. Kathy
December 10, 2019
Google Public Storage Stephen Ray
Outs very well kept and the owner or manager use very kind and courteous
December 7, 2019
Google Public Storage Robin Fleenor
December 2, 2019
Google Public Storage Jose Luis Rosas
November 20, 2019
Google Public Storage G Offutt
Helpful, great people/
November 16, 2019
Google Public Storage Donyalle Jackson
Robert was very straight forward about everything and helped me get squared away in no time!!! Great service I will definitely refer to friends and family!
November 15, 2019
Google Public Storage Timothy McCoskey
November 9, 2019
Google Public Storage Kayla Rae
First things first, I have been in the middle of moving here the last few days and I haven't been able to bring all my stuff with me as it is. The things I am gunna eventually bring with me I know now are safe thanks to Public Storage and the nice employees that work there. The girl Cathy explained everything that I didn't understand to me, and she even gave me her word that my stuff will be there when I come back to collect! I'll be back!! Soon.
November 5, 2019
Google Public Storage angela hancock
Friendly workers.
November 4, 2019
Google Public Storage Shannon Collier
Staff was friendly and the units are very clean and well kept property
October 25, 2019
Google Public Storage Steven Dyer
Very nice and friendly angel was very helpful professional and units was clean and new looking 👍
October 19, 2019
Google Public Storage Mark Whyatt
Robert Hasken was very good and helpful. Promised to lower the bill from $116 to $80 + $15 Insurance fee. He showed us the unit also. Excellent service.
October 12, 2019
Google Public Storage Kristen Graham
Angel was amazing and so efficient with getting me in and out. She showed the unit before. Everybody go see Angel!!
October 12, 2019
Google Public Storage Monique Edmonds
Angel was wonderful today helping me move forward with my move... Thank you for the perfect unit to store my favorite things.
October 12, 2019
Google Public Storage Shannon James
Angel was fantastic with us, she gave fantastically prompt and efficient service while showing the unit and answering out numerous questions and even reassured us about the insurance required. Hopeful that each staff member is as good as her, would recommend to anyone!!
October 8, 2019
Google Public Storage Yara Ramos
October 1, 2019
Google Public Storage Beth Beth
Prompt, helpful service. Happy with the security and cleanliness of the location.
September 23, 2019
Google Public Storage Robin Fleenor
September 13, 2019
Google Public Storage Kenneth Ogle
Cathy is the best person to deal with
September 10, 2019
Google Public Storage Daya Walker
September 4, 2019
Google Public Storage Melissa Kamber
I have been a returning customer for the third time now, and would like to express how strawberrry lane public storage, store 26554, has the best facility in Louisville. Kudos to Cathy, the property manager, for doing such a thorough and fine job at keeping it clean, and staying on task with any issues that may arise, and overall customer service she gives on a daily basis to customers....Thank you Cathy!
September 4, 2019
Google Public Storage Capture DaMoment
I got an email from them telling me that the cost of my unit was going up. It didn't just go up but it increased $19 to be exact, I thought this was quite high. I inquired about it and they went through the motions and ultimately they said there was nothing they could do because I was renting the unit at $20 below the market value and this was the new increased rate that they said was $20 below market rate. I really don't think its my fault that they rented this unit to me at a lower rate but I definitely don't like that they increased the price so much. With this being said I wouldn't be surprised if they raised the rental expense higher. Definitely have to find a new storage space ASAP.
September 3, 2019
Google Public Storage Greg Heil
I dealt with Kelly the majority of my time having a storage unit. She was always very helpful when I had questions. I would recommend Public Storage, solely on her attitude and attention to how she interacts with customers. Thank you for holding my things for about 1 yr.
August 30, 2019
Google Public Storage Rob Stetser
Do not rent storage space from this facility. Office never seems to be open when it is supposed to be. Alot of other reviews on this location are clearly not legitimate, or for other locations. These people like to play games and raise their already high rates.
August 28, 2019
Google Public Storage liban hussein
August 27, 2019
Google Public Storage Osman Osman
Cathy is great
August 22, 2019
Google Public Storage Rogunda Pokah
Rob from bardstown rd asked me to review this one. I hope they're as good as he is. Glad to see it's going well.
August 22, 2019
Google Public Storage Shakram Rackenboon
Rob asked me to review. He's been so good to me.
August 12, 2019
Google Public Storage Michelle Mullins
August 9, 2019
Google Public Storage Debra Grammer
Never open on time and highly over priced
August 5, 2019
Public Storage Steve Dawson
came in to make a payment for my mum and ended up leaving with a storage unit, customer service is great!!! Very persuasive, Hannah is amazing and so is Cathy love doing business with both.
July 24, 2019
Google Public Storage Matthew Voris
Over priced.
July 17, 2019
Google Public Storage John (Guppy)
July 16, 2019
Google Public Storage Jodi Barrera
The lady cathy is awesome i dealt with her couple years ago so i brought my friend in and she makes sure you leave with what you need and explains everything so you know what to expect i would recommend this location mainly because of her and her great customer service she provides
July 15, 2019
Google Public Storage Petrona Trinidad
July 13, 2019
Google Public Storage Kim Wright
July 10, 2019
Google Public Storage Stanley Simpson
Nice and clean
July 3, 2019
Google Public Storage Jasma Stevens
Nice clean storage space.
June 21, 2019
Google Public Storage Dalton Arnaud
June 18, 2019
Google Public Storage J .:. Marciales
Good
June 15, 2019
Google Public Storage Morgan elliot
5 stars for my girl CATHY !!!!!!!!! Always friendly moments ♥️
June 15, 2019
Google Public Storage favs may 2019
Love you Cathy
June 11, 2019
Google Public Storage Jon Rohner
Cathy was so great and easy to work with! She explain everything in detail with a friendly smile and a big laugh!
June 9, 2019
Google Public Storage Robert Wilson 111
June 3, 2019
Google Public Storage Dorys Suarez
Great service cathy
June 3, 2019
Google Public Storage James Smith
June 1, 2019
Google Public Storage Robin Green
May 31, 2019
Google Public Storage FlowEz Mr. Billups
May 20, 2019
Google Public Storage Tonya Pham
The best
May 16, 2019
Public Storage Antone Atkins
Does management carry a master key to every shed
May 3, 2019
Google Public Storage Ryan Barnes
The experience was Great upon arrival! Hannah showed great leadership and even called once I set the my appointment and recognized and I was very satisfied
May 1, 2019
Google Public Storage Aspirations LLC
Been with them for awhile now haven’t had any issues. Easy access to storage.
April 13, 2019
Google Public Storage Aj Newell
April 7, 2019
Google Public Storage Chip LaFlare
Very helpful and convenient! Thank you!
April 6, 2019
Google Public Storage Bruce Morris
Cathy was such a big help. She made sure that I understood every step of the process and everything was done in a timely manner. Thanks!
April 6, 2019
Google Public Storage Kamrin Bailey
Kudos to a wonderful environment and such a nice lady!
April 1, 2019
Google Public Storage Sheikh Mo’d Jinaawkey
Good
March 28, 2019
Google Public Storage Destani Epps
Staff don’t know what they are doing and property manger acts like a child when having to deal with situations her staff made and makes empty threats about keeping people form getting thier things. Go else where unles you like to argue ! And I’m pretty sure most of these other reviews are fake...
March 11, 2019
Google Public Storage Wayne Crawford
Go big blue nation UK all day
March 6, 2019
Google Public Storage Rhonda Winter
March 6, 2019
Google Public Storage Lee Barlow
February 27, 2019
Google Public Storage Dean Phelps
The gate is almost always broken. It's not worked in weeks. Knowing this company, it won't be fixed any time soon. If you need to reach the district manager, Erica WILL NOT answer, and she WILL NOT return your calls. I'll update my review if she ever calls me back. So many issues with this company. Cathy does a fine job here, and none of the issues I've had are her fault. It's entirely upper management.
February 17, 2019
Google Public Storage Charity Maupin
February 4, 2019
Google Public Storage Charles Hillary
February 3, 2019
Google Public Storage Dam Dip
January 31, 2019
Google Public Storage Eric Rosenbarger
January 19, 2019
Google Public Storage Meechie Jackson
Ms Kathy is the Best great customer service
January 8, 2019
Google Public Storage Dago herrada
January 8, 2019
Google Public Storage Stanley Salters
January 6, 2019
Google Public Storage Ashley Haire
They are amazing and always super helpful!
December 22, 2018
Google Public Storage Chelsea Morgan
December 14, 2018
Google Public Storage Marge Zion
This guys are awesome! Always helpful and nice! Definitely will think about this place to storage when I need it!
December 9, 2018
Google Public Storage TheMeiliken
Cathy was awesome. Beautiful, and nice. I'm glad to have done business with her. You need more like her.
December 9, 2018
Google Public Storage Michelle Lawson
Sweet girl I always leave happy ! Cathy thank you for being amazing everytime..
December 7, 2018
Google Public Storage Stephanie Powers
Cathy is very Sweet and Kind to Everyone that comes in and she always has the Biggest Smile on her Face letting Everyone know she loves her Job so very much I Just love it when I go in there and Cathy is working she's just the sweetest Person I know that works there I Know most of the people that works at public Storages are Really Nasty and have smart Mouth's but Cathy Never Does
December 7, 2018
Google Public Storage Paul Elwell
Cathy rocks
December 6, 2018
Google Public Storage Myo Thant
Cathy is awesome. The best
December 1, 2018
Google Public Storage Tamekah Harwell
She was very nice happy and helpful and did her job very well if I could I would give more stars
November 26, 2018
Google Public Storage Shana McGeorge
Cathy has always been very helpful and polite. A pleasure to deal with
November 2, 2018
Google Public Storage Mary Spencer
October 19, 2018
Google Public Storage Treasure Oneal
Cathy was good to help, got me in and out quickly. Just hate I had to buy two locks when I didn't use one of them. I think its just crazy when they could have taken the other lock change it for the one I needed. But other than that its ok so far.
October 16, 2018
Google Public Storage Noel Monday
September 26, 2018
Google Public Storage Wendell Keith
Very polite and respectful
September 21, 2018
Google Public Storage Diana Prestigiacomo
September 10, 2018
Google Public Storage Nicole Richardson
Friendly lady in the office.
September 4, 2018
Google Public Storage K Oglesby
Low price and secure location. Knowledgeable staff.
September 2, 2018
Google Public Storage Ajay Newell
I just rented a unit through them decent prices insurance isn't too expensive either the lock price is a little higher then I was expecting to pay but it is a cylinder lock so it's harder for someone to get into it but over all not a bad price at all and I will say one thing CATHY is absolutely amazing she was super informative and very very helpful I caught her on her lunch break and she still stayed and rented us the unit I will definitely be back in the future if i need a unit
August 28, 2018
Google Public Storage Lydia Griffin
August 18, 2018
Google Public Storage Aspen Burnett
Cathy was awesome and very informational! The process of renting was fast and easy. I will definitely recommend the Public Storage on Strawberry Lane to others!!!
August 18, 2018
Google Public Storage Breonna Ford
August 11, 2018
Google Public Storage Jim Holzknecht
Bed place they make you take the insurance in their prices are too high
August 11, 2018
Google Public Storage Robert Feldman
My wife and I went to Public Storage on Strawberry Lane and the service was exceptional. Although the unit we wanted was unavailable at that particular moment....Cathy went above and beyond every measure possible to make sure we were in an unit before we left. She gave us several options and the unit we chose was very clean and turned out to be exactly what we were looking for. Thanks again Cathy for EVERYTHING!! I highly recommend using Public Storage on Strawberry Lane.
August 1, 2018
Google Public Storage Erin Flores
This place is wonderful!! Cathy is awesome ahe knows the business very friendly. Property is very clean!! Give it 5 stars defiantly 😊😊😊😁😁😁😁
July 22, 2018
Google Public Storage Beth D
Very friendly staff. Helpful, knowledgeable but not pushy. (I hate high pressure up sales). Site seems well maintained and secure.
July 15, 2018
Google Public Storage Amber Nicole Whitaker
July 9, 2018
Google Public Storage Jay Wilkinson
July 9, 2018
Google Public Storage Dafle A
July 7, 2018
Google Public Storage Latonia Buck
I absolutely love Cathy, great service along with being very friendly, shes the best.
July 1, 2018
Google Public Storage the family the family
cathy was awesome thank you
June 25, 2018
Google Public Storage Bradley Fowler
Friendly and showed me the unit in pouring rain
June 24, 2018
Google Public Storage Victoria Kidwell
June 17, 2018
Google Public Storage Jan Kuntz
In almost 2 years of using this facility,I have never had a bad experience. Cathy has always been so helpful and sweet. I would recommend this storage company to all.
June 8, 2018
Google Public Storage Mike Crowe
It's a storage place
May 10, 2018
Google Public Storage Bmw Bmw
May 6, 2018
Google Public Storage Jackie Burnette
Clean but for the sizes could be a little cheaper.
April 28, 2018
Google Public Storage Kevin Minder
From the moment I walked in I was Mary and Cathys only focus. Mary was very helpful even though she was new and Cathy was there to help her with anything i needed. I highly recommend this place. Thank you Mary and Cathy!!
April 23, 2018
Google Public Storage Krystal C
April 20, 2018
Google Public Storage Gloria Walsh
April 8, 2018
Google Public Storage Melissa Kamber
April 7, 2018
Google Public Storage James Oliver
April 7, 2018
Google Public Storage maxie Brown
Staff was very helpful and nice
April 1, 2018
Google Public Storage Alvaro Hernández
March 29, 2018
Google Public Storage Derrick Lea
Upon making a reservation online, I had the pleasure with immediately speaking with the manager Cathy. My experience when I arrived was very professionally, as she first shown me the unit I would renting to ensure it my satisfaction. I was shown the conditions and prices before signing and paying for the unit.
March 18, 2018
Google Public Storage Sherry Hodges
Great place and the manager always listens to what you have to say. 5 Stars
March 18, 2018
Google Public Storage James Dennis
They up your rent every month or 2
March 8, 2018
Google Public Storage jay Flaherty
One star is to much for this place. I have had a number of units from different public storage (this same company) but have never been treated so badly by anyone like I have with these people. I only had my unit for a little over a month and since I moved in in the middle of the month I paid a partial payment that gave me until the end of December to move out. I had my unit empty by December 24th and swept out the unit left the door opened and stopped by the office to inform them I was out. In January I started getting calls from them, when I got ahold of them they said I owed for January rent and I told them I moved out on December 24th and she said they forgot to remove my name and apologized. Now a month and a half later I am being harassed by a collection agency and they don't care. Never use this location unless you wish to spend time in courtrooms fighting for justice.
March 2, 2018
Google Public Storage Destiny Raee
The manager Cathy is the best she's so sweet and super helpful. Always kind no matter what there should be more workers like her
February 22, 2018
Google Public Storage Shelby Yates
Everyone I've ever dealt with at this location has been extremely helpful. But one person has been above and beyond the rest her name is Cathy.
December 19, 2017
Google Public Storage Keandra Heath
I will never do business with them again, It used to be a private owned until Public Storage took over. They are completely rude and a total rip off!!!
December 3, 2017
Google Public Storage Leslie Keith
Service was outstanding. Cathy was great and very sufficient. The units are clean and prices affordable
December 1, 2017
Google Public Storage Mark Burnsworth
Signing up, and during my stay, the facility and the ladies were nice and helpful. I paid my bill ahead of schedule, then after i paid for 2 units in August (for September rent) I was able to move out before using them. They refunded the diff for August, but its now December, and i still haven't seen the money for my Sept payment refunded to me. 210 and 164. I read that the richest man in Kentucky owns Public Storage, its a shame he cannot part with my money. Dangerous place also, they have people that live in the empty units at night, and i found Human feces near my units. I would not recommend this place.
October 8, 2017
Public Storage Bradley Burke
When or what month did public storage start promo for $1.00 first month?
October 5, 2017
Google Public Storage Deana Chandler
October 2, 2017
Google Public Storage Amy Gocke
Cathy was very helpful and knowledgeable!
August 30, 2017
Google Public Storage Ashley Bartley
August 4, 2017
Google Public Storage PJ Johnson
Kathy does a great job, ontop of she's never told me nothing that was false as other places have done to me .
July 13, 2017
Google Public Storage Nicole Bradford
Cathy was amazing. She was so knowledgeable about the size of the unit I needed after I told her what I would be storing. I recommend everybody to go to public storage and see Cathy.
July 9, 2017
Google Public Storage Desiree Fowler
I'm glad I chose your storage location to use. Very clean and nice environment. Very helpful people working there especially Cathy there, she was very polite and helped me with all she could while I was there.
June 10, 2017
Google Public Storage STEPHANIE TAYLOR
Great experience working with these two ladies, great communication and customer service. I have used Uhaul storage in the past and never experienced good customer service such as this.
May 8, 2017
Google Public Storage Laura Torrans
Cathy and Grace are wonderful. They really go the extra mile. They are very kind and extremely helpful. The storage units are very clean. Every part of the experience is effective and efficient.
April 28, 2017
Google Public Storage Kelly Clark
Cathy was the best!!! She kept my cost down and was so helpful! She even apologized for my unit floor being dusty! Thanks Cathy!!! You deserve only good reviews!!!
April 4, 2017
Google Public Storage Tavonda pendleton
Absolutely appreciate Grace/Gracie she allowed me to come in 10mins before closing to set up me an account for a storage space. Most places will tell you come back the next day. I appreciate her kindness and flexibility. THANK YOU!
March 31, 2017
Google Public Storage NBA gang
Very unpleasant experience with Cathy she was very rude. Don't go to this facility if you want access cause Cathy will kick you out before the date due. Cathy has a very bad attitude towards people of color they only allow 24 hour access to the Caucasian and that's not fair. So if you want good service avoid Cathy
March 31, 2017
Google Public Storage Sissys Creations
This is one of the worse storage place ever. Cathy was very disrespectful ans rude. Worse storage facility ever I would never recommend this storage facility to no one. I recommend another storage facility.
March 2, 2017
Google Public Storage cherie jones
the Ladies there were very helpful and friendly.
March 2, 2017
Google Public Storage We'Nisha Mack
Cathy and Grace are great!
March 1, 2017
Google Public Storage Elisha Tolbert
Gracie and Cathy are great ! I would definitely recommend this storage company. 😊
February 22, 2017
Google Public Storage Jonathan abell
Great customer service Grace
February 2, 2017
Google Public Storage S Armstrong
January 20, 2017
Google Public Storage Shakir Essa
Nice
January 19, 2017
Google Public Storage Debbie Francisco
Cathy was so helpful and honest about every thing...made it so much easier working with her knowing I was not getting a run around. Loved doing business with her.
January 4, 2017
Google Public Storage Daniel Keown
Cathy is greater than great! From my first time meeting her, she has been super helpful and always pleasant! She makes sure all the fine print was understood and there have been no surprises other than the great customer service!
December 20, 2016
Google Public Storage Lynn Mackinac
Cathy - consummate professional!
December 19, 2016
Google Public Storage crystal frey
i can say ive been to a few storage places and by far this one is my favorite ! only because of the manager Cathy she really tries her hardest to help and take care of her clients!
December 19, 2016
Google Public Storage Buzzingstrings (Rick Ellis)
December 4, 2016
Google Public Storage Henry Barrera
Cathy was very sweet, she works with her customers and is very kind
December 3, 2016
Google Public Storage Marie Jones
Cathy was nice and took my payment she is very down to earth and handle and shows us customers respect, also social with customers as well
November 22, 2016
Google Public Storage lori wilson
This is a very friendly and i feel safe with my things there thanks for your help Cathy.
November 14, 2016
Google Public Storage J Dardar
Great service
November 9, 2016
Google Public Storage Dashawn Coatley
October 29, 2016
Google Public Storage Jace R
Customer service was great. Cathy was a nice lady and will be back to make my payment. 5 stars for this property review
October 21, 2016
Google Public Storage Adam Perez