Public Storage Self-Storage Units at 3610 Hopewell Rd, Louisville, KY
 
    
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            Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Nearby Self-Storage Locations
Self-Storage Near Louisville
Resources from the Help Center
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    At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 604)
                Great service highly recommended! Mary, Kim and others were great help with all my storage needs. Will use services again. :)
            
        
                Mary, Chrys & Stacy are very helpful and friendly.
            
        
                Chauncey and Mary are great!
            
        
                Mary is awesome
            
        
                Mary is great
            
        
                Ms Mary was knowledgeable, very helpful, friendly and overall awesome service.
            
        
                Mary is great!
            
        
                Mary is great
            
        
                Mary was very helpful!
            
        
                Super clean facility. Mary and Kris are great Exceptionally friendly.
            
        
                Mary is great
            
        
                Mary was great to work with!
            
        
                Mary is great
            
        
                Mary is great!
            
        
                Mary is great
            
        
                Rick and Sam are great
            
        
                Mary and Joe are the best
            
        
                Mary and alicia are the best
            
        
                Mary and Carrie are great. Very helpful!!!
            
        
                Mary and alicia is the best
            
        
                Kent and Mary is great
            
        
                Great! Customer Service! Mary was excellent in explaining contact. Very clean facility and great location.
            
        
                Had the unit for 2 years.  Very happy with the staff and space.  Highly recommend.
            
        
                Mary is the best
            
        
                Ms Mary was really helpful. I appreciated her attention in my concern.
            
        
                Mary is great
            
        
                Mary was great!
            
        
                I had a fantastic experience with Public Storage! From the moment I walked in, the staff Mary and Derick was incredibly friendly, professional, and helpful. They took the time to explain my storage options, helped me find the perfect unit for my needs, and made the entire process smooth and stress-free.
The facility itself is clean, well-lit, and very secure. I appreciate the easy access hours and the peace of mind knowing my belongings are safe. The pricing is competitive, and they even offered a great promotion when I signed up!
If you’re looking for a reliable and hassle-free storage solution, I highly recommend Public Storage. Their customer service is top-notch, and I’ll definitely be using them again in the future!! Mary is great
            
        
                Mary is the best !
            
        
                Had a storage unit for about 24 months. Initial rate of $107 doubled to over $220 in that time period.i had rented the storage unit for my daughter’s wedding gifts and some home items with approximate worth around $3000. When moving out we discovered dead rodents in the unit and that they had damaged about $1500 worth of items. When I asked manager about whether or not they could help with recouping some of the loss from the rodent damage, I was told that they couldn’t do anything but that I could file a claim with my homeowners insurance. Very disappointed with the lack of help considering it was rodent damage. Anyway I’m glad to not be getting price gouged any longer. Hopefully if you rent a unit there your items won’t be damaged by rodents.
            
        
                Mary and Joe are great
            
        
                Mary and Joe are best
            
        
                MARY IS THE ABSOLUTE BEST
            
        
                Great experience. Mary was great!
            
        
                Mary & Joe is great
            
        
                Kendra is a rock star!!
            
        
                Marry and Joe were super nice!!! Amazing service turned right around and went back and rented !!!!
            
        
                They have been the best with being able to move storage units. I had trouble with the door but mrs mary was fabulous with helping me.
Everyone that I have talked to has had great customer service. Very happy customer
            
        
                Mary was so helpful when I was having issues with my lock. Always polite and helpful.!
            
        
                Mary is great .
            
        
                Kendra and Mary were helpful!
            
        
                Mary was great to work with!
            
        
                I had such a positive experience with Public Storage! From the very beginning, the process was simple, straightforward, and stress-free. Mary was incredibly helpful, taking the time to explain all my options and making sure I chose the right unit for my needs.
The facility itself is clean, secure, and well-maintained. I really appreciate the gated access, bright lighting, and climate control—it gave me peace of mind knowing my belongings were safe and cared for. Moving in was easy with the carts and elevators available, and I was pleasantly surprised by how affordable the rates are compared to other storage companies.
What really stood out, though, was the customer service. Every interaction I had—whether in person or over the phone—was professional, friendly, and efficient. It’s clear they truly care about their customers.
I’d highly recommend Public Storage to anyone looking for a reliable, affordable, and stress-free storage solution. I’ll definitely be using them again in the future!
            
        
                Mary was very helpful, ive never rented storage before and was quite pleased with the experience 😀
            
        
                Mary is great
            
        
                Had to switch units . They made the process seamless and good prices.
            
        
                Mary is great
            
        
                I'm not happy at all with public storage. 3 appointments were NOT kept to help check me in, so that was 3 days wasted going there and waiting for someone to show up . Furthermore, the unit I had RESERVED was not available !!! Then they wouldn't honor the internet quote on my reservation ! I did go ahead and rent a unit only because I had arranged for help to move .
By the way, if you are considering using this particular public storage, the is no light or electrical outlet in the unit or outside of the units.
Good luck,
VERY DISAPPOINTED CUSTOMER
            
        
                Mary is the best
            
        
                Mary U.S. the Best
            
        
                Mary is the best
            
        
                Mary was very helpful and professional. The process was smooth and easy.
            
        
                Mary was very helpful!!!!
            
        
                Mary is best
            
        
                Mary is best!
            
        
                Fabulous service by Mary
            
        
                Mary is best
            
        
                Mary is the best!!!!!!
            
        
                I just love Mary! Very thorough and helpful!
            
        
                Mary was extremely helpful and made the process easy.
            
        
                Mary is great! Great people, great place!!!
            
        
                Mary
            
        
                Mary was beyond amazing. She stayed after closing to help me with a very difficult situation.She went above and beyond and the service is what you can get in a storage facility. Everything else is always gonna be the same their services absolutely epic highly recommend.!
            
        
                Great customer service!
            
        
                Mary was great!! Lovely service, very friendly and answered all our questions!!!
            
        
                Mary was extremely helpful and got me taken care of quickly!
            
        
                Mary was very helpful!!!
            
        
                Mary always provide me with superior service. She rocks Public Storage!!!
Vance Blade
            
        
                The manager is really awesome, when my key snapped she helped me try every way possible to get in, and helped me get a smith to get it open.@
            
        
                Awesome!!
            
        
                Mary and Stacie were great to work with, as the entire staff is.  Great facility when you need space.
            
        
                Rick at public storage helped us get everything lined up and the unit was in great shape!
            
        
                Mary was so helpful in setting up my unit.  I would highly recommend her and this location
            
        
                awesome people to work with friendly
nice easy to work with
            
        
                Mary was awesome ❤️
            
        
                Mary helped me change units very easily!  Much appreciated
            
        
                Had trouble with online website and came in to office. Saw Rick and he was very helpful to get everything corrected.
            
        
                Rick Was really helpfully and nice!! I have a good experience today. I recommend this place. I always choose this one location because I always have a good treat and Experience.
            
        
                Very helpful
            
        
                Mary is always awesome and great to work with. She makes this place a great place to rent.  Thank you Mary
            
        
                Wonderful lady Miss Mary! She took excellent care of us on our new storage unit!!!! Thank you Public Storage!!!
            
        
                Great customer service
            
        
                Mary always gives excellent customer service!
            
        
                Great staff. Clean lot and bathroom. Mary certainly goes above and beyond. Expect a price increase every 4 months but all the storage companies do that.
            
        
                Mary is the absolute BEST!!
            
        
                Mary was so helpful!  The facility is so clean!
            
        
                Very secure, reasonable hours, quality climate control. Would rent again if needed.
            
        
                Rick is fantastic and so sweet!  Love this facility!
            
        
                Rick was awesome !! Best place to buy a storage unit from. He is the bomb!!
            
        
                Rick help full we was in out
            
        
                Very good service they got my key out when snapped it in there, thank you Mary
            
        
                Rick at the J-town location was very helpful assisting me with my needs and directing me to the new location. Highly recommend and appreciate good customer service!!
            
        
                Mary was very helpful in helping me rent a unit as well as answered all my questions that I had.
            
        
                Mary is the best
            
        
                Mary is the best!
            
        
                Mary was super helpful and made things easy!
            
        
                Excellent
            
        
                I am truly unsure how this property has so many good reviews. We have been using this location for 5 years now and we have had one bad experience after another. Not only are the prices OUTRAGEOUS but you're paying for the bare minimum.
We are a non profit organization - although we don't expect any kind of special treatment its still interesting how differently weve been treated by different property managers. Because of our needs and how we operate we used to have 24 hour access to the property (we were given this from the beginning). They then stopped that and at one point in time and tried to "lock" one of our fosters in the gate for being past 9pm. We've dealt with flooding in our unit/moisture and rodents quite heavily from the beginning. At one time, there was a gaping hole on the side of our unit where mice where getting in ....the solution was tape. After addressing this - they finally fixed the siding. A discussion was had to have an exterminator come out so we gave them a key to our unit - till this day it still hasn't happened. Last month, we received ANOTHER rate increase notification for almost $500/month! Not only is that GOUGING but as a non profit its just not feasible for receiving the bare minimum.
We are in the process of moving off of the property and planning to get our unit cleaned out asap. Because we are unable to use their dumpster (it stays locked) which is WILD TO ME. You pay $500 a month but cant use the trash bin? What's it even there for?....We were going to rent a dumpster and have it hauled the same day but was immediately told this wasn't something they allowed. Once again we hit another road block and have to find someone to specifically haul junk
Its just been one bad experience after another,
            
        
                Mary is great!
            
        
                Prices change with little to no notifications. Dumpster is always locked behind a gate and can never get a hold of anyone to open it. "Let's help keep this place clean" sign is ironic if I can't even get to the place to put trash.
Was told the dumpster isn't for our use, only the facility. Skip this place and go somewhere cheaper and provides full services. Mary is still great though.
Mary is amazing and made sure I understood everything before sending me off to my unit. Thank you all for great service!
            
        
                Mary was excellent!! She guided me through the ins and outs of opening my storage and I appreciate all of her assistance!!
            
        
                Great experience! Mary was so helpful and answered all my questions!!
            
        
                Mary was very awesome. Mary was on point with all assistance needed to rent unit
            
        
                The folks at Public Storage (Stephanie and Mary) are fantastic, they helped me out of a horrible jam.
            
        
                Mary was great!
            
        
                Jenni was very helpful and professional.
            
        
                Great service
            
        
                Mary was a big help!!! Thank you Mary!!!!
            
        
                Mrs. Mary was a total delight. Very informative in all aspects... extremely knowledgeable and helpful... Great experience.
            
        
                Mary provided me great customer service by showing me a unit and answering my questions. I felt very good confident in doing business with Public Storage.!
            
        
                Mary made set up and move in extremely easy.  She has a passion for her work and provides education of the app too!!  Very  pleasant
            
        
                Nice place but BEWARE.  They constantly raise the rates. This review does not reflect my experiences with on site employee's who have been great to work with but their hands are tied. It is because of the company's business practices.
Here is my payment history for the same 10x20 unit:
In just 6 months:
8/2024 $129
9/2024 $172
2/2025 $218
They reward your business loyalty with constant  price increases.
            
        
                Mary helped me today she was very professional and extremely nice. So clean and very organized inside.
Thanks Mary
            
        
                Mary is outstanding. Very, very helpfull.
            
        
                Mary was kind and helpful. Answered all my questions 👍🏽
            
        
                Mary was super friendly and very helpful. Always a pleasure doing business with them.
            
        
                Helped out soo much!!
            
        
                Perfect service!
            
        
                I appreciated the cleanliness of the unit and the convenient location. However, upon viewing the unit in person, I realized I needed a larger climate-controlled space. I reached out to customer service to explore the possibility of transferring to another Public Storage location that had a suitable larger unit available (since this location only had 10x20 units left) or obtaining a refund. Unfortunately, I was informed that neither option was possible. Consequently, I decided to take my business elsewhere, where I wouldn't face a charge of over $100 to move into a larger unit, and scheduled my move-out for this location.
I would have happily stayed with public storage if I could have just transferred to other location that had what I needed in the end or was at least refunded to be able to redo my move in for the new location. Unfortunately they didn't work with me.
            
        
                Wonderful process. Online and in person. Great facilities. Mary is great.
            
        
                Mary is great!
            
        
                Mary was breaking fantastic
            
        
                Mary was very helpful!
            
        
                Mary was great.  Very helpful and knowledgeable.
            
        
                Mary was great ! Always friendly , fast service when I need it !
            
        
                Mary does a great job!  Helpful and polite!
            
        
                Mary is great and always asks us if we need anything to help out.
            
        
                Mary is great.
            
        
                Great place been there since 2016
            
        
                Nice storage place in a good location
            
        
                Great service
            
        
                Great help for me and got me what I needed.
            
        
                Mary was helpful
            
        
                Mary was very helper. Great service
            
        
                Mary was amazing. Great service and efficient.
            
        
                Mary is great
            
        
                Continues to have great customer service
            
        
                Customer Service is excellent! Mary is awesome to work with! Highly Recommend!!
            
        
                Wonderful service by mary
            
        
                Mary was very friendly & helpful
            
        
                Mary has been very helpful and courteous! I didn’t expect anything less from the other excellent reviews I encountered!
            
        
                Mary is great
            
        
                Very clean property and unit staff was also very nice and helpful
            
        
                Mary was excellent help
            
        
                Excellent customer service. Mary was great.
            
        
                Excellent service as always provided by Mary and the whole staff.
            
        
                Mary is best
            
        
                Mary was so helpful!
            
        
                Fantastic customer service, super friendly and fast to get a storage unit.
            
        
                MARY is great and a big help-.
            
        
                Mary is great
            
        
                Mary was wonderful! A big help and we appreciate all of her help!
            
        
                Mary did an amazing job helping us feel welcomed and supported! Thank you!
            
        
                Great service
            
        
                Helpful friendly service. Very clean facility. Even the property accessible bathroom. Great service
            
        
                Mary is great
            
        
                Very friendly and helpful.
            
        
                Great service
            
        
                Great experience here, the staff was so helpful and kind!
            
        
                Great to work with clean location.
            
        
                Mary is awesome!!! Great help!!!! Go see her! Thanks Mary
            
        
                Mary was an outstanding receptionist/location manager , answered all out questions in a timely manner with great manners and knowledge
            
        
                Mary is very great.
            
        
                Mary was a great help in finding a unit that would work for my car
            
        
                mary was very helpful
            
        
                Mary is very friendly.
            
        
                Mary is great!
            
        
                Mary is great!
            
        
                She was super sweet and helpful. Highly recommend the service
            
        
                Mary is great.
            
        
                Mary is always very help.  The property is always clean.   Good location.  Thanks.
            
        
                Wonderful experience. Love the prickly pears.
            
        
                Mary is great and very helpful!
            
        
                Mary was awesome she helped me with my storage rental needs will for sure use this location again
            
        
                Good customer service
            
        
                Sarah did a great job.
            
        
                Mart was very helpful when deciding what size unit was needed look forward to renting from them
            
        
                Mary was amazing and helped me, very sweet, very knowledgeable, very helpful.
            
        
                Great service
            
        
                Awesome service!
            
        
                mary was so sweet and so friendly, love her welcoming demeanor! thank you so much
            
        
                Helpful as can be.. friendly staff that had no issue answering our questions  updating from my previous review. the staff goes above and beyond. even out in the heat ive seen ms. mary doing her best to make sure the property is always clean.  always helpful.
            
        
                Nary was certainly gellc
            
        
                Great experience! Was glad for management and their close help. Azora made the experience better! Thanks Public Storage!!
            
        
                Great service…Mary is very helpful!
            
        
                Mary was great.
            
        
                Mary was very helpful and friendly.
            
        
                Amazing clean facility and Mrs. Mary is excellent employee who was helpful. They went above and beyond to help me out.
            
        
                The person on duty(Azora) was very helpful and knowledgeable when I stop by today. I would recommend Public Storage to everyone. Thanks for your help Azora
            
        
                Mary was awesome!!! That’s all I am going to say. 😁
            
        
                Great staff! Mary was very helpful, nice, and extremely helpful.
            
        
                Mary provided me great customer service.  The door at my rented unit didn't fit my commercial frigs.  Mary helped me to find other units. Unfortunately, Public Storage didn't have any bigger unit for the frigs.  Mary went above and beyond to help my find other unit by calling different Public Storage locations.  She even called Extra Storage company to help me to find a bigger unit.  I highly recommend Public Storage.
            
        
                Mary was very helpful with finding another storage space.
            
        
                Mary was great.
            
        
                Mary was absolutely fabulous.
            
        
                Mary was so sweet and helpful in helping us find our unit. We have always had a good experience at this Public Storage and the staff is always kind and professional.
            
        
                Mary got me setup really quickly and I'm good to start moving things into my space.
            
        
                Mary was great
            
        
                Fast and professional. I’m a returning customer happy with my current and past experience. A safe and secure place to keep your belongings.
            
        
                Mary was amazing. This place is the peak of security and ease of use.
            
        
                Kaye did a great job. She was polite and efficient.
            
        
                Mary was awesome and helped us with everything!
            
        
                Very quick and easy process to Rent a unit. Mary was very friendly and helpful.
            
        
                Mary was a great and a big help.
            
        
                Mary was very helpful
            
        
                Mary was friendly and helpful.
            
        
                Mary was friendly.
            
        
                Mary was a big help
            
        
                Marh was great.
            
        
                Mary helped today, fast and polite
            
        
                A little pricey good place to store your goods.
            
        
                Mary was very helpful
            
        
                So extremely helpful!! Experience was actually enjoyable!! Thank you Mary!!😊💕
            
        
                Always so clean and professional!
            
        
                Mary was a pro at helping us get our storage setup.
            
        
                Mary was friendly and answered my questions.
            
        
                Mary and Brandie are very efficient, competent, and friendly as they run the best Public Storage in town.  Well done!
            
        
                Manager of this property is the best. She is professional and very thoughtful. Great pleasure to me to have someone that cares and appreciates me as a customer!
            
        
                Brandie helped me with the billion questions I had. She's great!
            
        
                Been at this place for 4 years and its still going strong. Great staff. Mary and Brandie are awesome.
            
        
                Great customer service great person to deal with Bea is awesome thanks for your help with the last min storage
            
        
                This property is probably the cleanest storage facility I’ve seen. The manager on site Brandie, was more than helpful, she was friendly and thorough. She made sure my needs were taken care of and that I had the right products to keep my belongings safe. I will go to her every time! Thank you Brandie!!
            
        
                Brandie was a great help, was super polite while I was looking for a unit! 10/10
            
        
                This is a great storage joint. Bea will take great care of you. Highly recommended
            
        
                Bea was very helpful and very professional. She help me understand everything I need. I will recommend this facility to everyone.
            
        
                Brandi was super helpful getting any and all information I needed on size and pricing. Super friendly and happy to help.  Didn't feel rushed or that I was an inconvenience.
            
        
                Brandie is wonderful and very helpful with everything. I greatly appreciate her willing to do her job and assist in any way! - Emily Beltchev
            
        
                Mary was great!
            
        
                Mary & Brandi very friendly , extremely happy to see customers.Very satisfying.
            
        
                Great service and staff!!
            
        
                Service is excellent. Very professional and the entire complex is extremely well run.
            
        
                Mary was great
            
        
                Mary was very nice and an awesome ladyto speak with... she was superb to work with.   I am very pleased she helped my sister out so well....  she was amazing!!!
            
        
                Mary was really wonderful!!
            
        
                Mary was great.
            
        
                Was on-site to make repairs to roof Mod on duty mary was very helpful and showed us everything we needed to see
            
        
                Mary customer service was great she answer all my questions and allow me to tell her my concerns thank you ms.mary you rock
            
        
                Brandie and Mary help me my Issue in a handle it professionally friendly and they help me out they deserve a five star
            
        
                I need to get a second unit that is located near my current unit so I stopped by the office and Mary was great. She found the 2 closest units of 2 different sizes and drew me a "map" to show me where they are located in proximity to my current unit. She was very, very helpful and nice, too.
            
        
                Mary and Brandi were great. Super easy process to rent and access.
            
        
                very helpful and friendly workers
            
        
                Brandy is nice and very accommodating! I like renting my storage spot here!!!
            
        
                I called and Brandi answered the phone and was very professional when she answered the questions I had! Very kind lady and treated me with the upmost kindness. Thanks Brandi
            
        
                I called and spoke with Brandie. She was super helpful and went out of the way to answer all my questions!
            
        
                Mary was so very helpful, and kind.
            
        
                The worst storage place ever. Some locations are better than others. But overall it's a racket. 7 days late, late fee. 14 days late, they charge a lien fee for an attorney. 20 days late your lock is cut off and more fees. By the 30th they've already assessed the value of your locker and auctioned your belongings. No 1 on-site more times than not.I would recommend anyone besides this rip off company.
            
        
                Public storage is a great place to do business with. Brandi is very helpful and very good at her job. Answers any questions and promptly takes care of any issue that may come up. 5 stars
            
         
                                 
                    
                 
                    
                 
                    
                 
                    
                 
                    
                 
                 
                 
                 
                 
                 
                 
                     
     
     
    