Rick was excellent at explaining and professional as well. He was thoughtful with location consideration. Thank you! He is truly an asset.
Rick was fabulous to work with! He was so helpful and made the registration process easy answering all our questions and even showing us the unit we were interested in renting!
Great customer service from Rick!
Austin and Rick are the best! The units are clean, the facilities are so nice! I highly recommend this facility!
rick helps a great deal here at mahaffie, thank you john syump
Austin and Rick did a great job!
The guys Doug and Rick were great very personable and helpful ... thanks a bunch
Had a great experience moving in. Austin was professional, courteous, and answered all of my questions. Thanks!
I went in this morning and rented a unit for my business. Austin helped me with the process and he was great! Professional, courteous, clearly answered all of my questions, and made the whole experience quick and painless. Thanks, Austin!
Austin and Rick did a great job. Those two were super helpful.
Rick is a cool guy, understandable, help me a lot even when I came late.
Austin was amazing helpful!!!
Great personality and super friendly!!
Austin did a great job! Very clear instructions and friendly service.
Austin did great very funny
Rick was incredibly helpful and found a great climate controlled storage for me at a price that was shockingly low. He walked me through the entire process and signed me up quickly for a 10x12. Thanks Rick for such exceptional service.
Great customer service, rick is very easy to work with. Great attitude and able to answer any questions. Definitely recommend.
Very well-mannered and helpful.
Excellent service. Would highly recommend!
Rick was great and very helpful! Fantastic and quality service! I would highly recommend!!
Ricks the man! Really appreciate everything here
Rick at the front counter was awesome. I arrived slightly after 5:00 and he was more than happy to help me, very kind and funny.
He helped me switch my unit and I got what I needed, while in a serious time crunch.
Thank you, Rick! Give this man a raise.
Rick was super helpful and knowledgeable about the property when getting me set up.
Rick was helpful! It was my first time getting in the building and needing his assistant to find my unit!.
Rick was very helpful and polite!
He was a real trooper very informative and a big help great guy
Rick was very helpful getting everything set up.
Austin offers excellent customer service!
Rick here was really helpful answering all our questions and got us set up
Rick did an amazing job getting us started in a space!
Great service! Rick is awesome to work with.
Rick was great real helpful and great customer service very friendly.
Rick was very easy and quick thank you so much
Thank You, Rick fir the great customer service !!
Good greeting me as a customer
Terri was very helpful. She offered to walk me through the property and made me feel welcomed. Thanks Terri!
Austin did amazing! We felt like he did great at answering our questions and help us get what we need!! Thank you so much!
Excellent customer service was quick and simple loved Dae's Energy
Rick makes sure that every I is dotted & every t is crossed. Such a pleasant experience, which storage almost never is. Thank you!
Rick was very helpful and patient. Made the rental process very easy and pleasant.
Rick was great and a huge help!
Rick is very personable and helpful!!
Used there storage while transitioning back to kc. The property manager was super kind and using the app to unlock the doors was very convenient.
Rick was great and helpful on moving in
Rick is really nice, attentive, and helpful. He made the process really easy and simple. Would definitely recommend my friends here.
Very helpful, great service.
Highly recommend.
Spaces are nice and come clean and ready for you to start storing you stuff. Property manager Rick is very helpful and nice.
Nothing but a good experience and property manager Rick is super friendly and helpful!
Rick helped me with my visit. He was courteous, efficient and easy to talk to. Got my situation done with in no time at all :)
Rick was awesome and extremely polite and helpful. He got me all set up
I’ve had really great experiences with the staff at Public Storage, Rick and his team are kind and considerate and great at explaining any questions or concerns I have. The only reason I knock it down a star is due to the overall corporate strategy of increasing rates every 6-12 months. I figure this probably happens at most storage sites. Even so, Rick was very helpful in keeping our business and gave options to postpone our increased rates, which gave us time to save and think before the increase occurred.
Rick and Austin were very helpful. The process was easy. Thank you!
Rick helped me, great service would recommend!
Exactly what I needed for short-term storage. Rick helped me get setup and also vacate. He was extremely helpful and knew the ins and outs of his system. Would highly recommend.
Rick was a awesome guy 👍👍
Always a great experience
Rick was very pleasant to work with right at closing time on one of my worst days, he kept such a calm mood showing me different units He patiently talked & walked me through everything!
Wonderful and very helpful people.
Thanks so much. Great service. Our second time visiting.
Rick helped me out gave me all details first time.
Rick and Austin was patient, knowledgeable and very kind. He made me feel more at ease and assured on my patments for ny arorage unit. Such a pleasure to work with.
Wonderful Job
Extremely good additude and very informational
Would recommend coming here
Austin and Rick did a great job!
Rick was great with communicating with me while coordinating our out of state move. Thanks so much for your help!
Great experience very helpful even stayed after hours to help me get the unit I needed!
Rick is very personable and on top of it! So helpful
The manager of the facility provided direct feedback on what I was specifically needed. Great experience.
The property Manager Rick is a kind and patient manager. I needed help finding my unite and he was kind enough to show me
Rick is the kindest person I've ever met. He's always super helpful and tries to help with any issues
Rick in the office was great. He opened the doors early to show me to my new unit. Just stared moving in and I already love this place and the staff
Amazing Experience from Rick!
Rick did a wonderful job on explaining how everything thing works. Thanks Rick
Great experience throughout. Always willing to help out when they can.
Clean and safe place. Friendly staff
Rick is awesome!!! Great clean facility!!!
Rick was very excellent and professional over the phone. He was very clear with instructions and the process of renting out a unit.
Rick is the man. Got me taken care of very quick. Had to go back 6 months later and Rick and Austin are both really awesome!
Rick provided a great service for me. All went well. Thank you.
Fantastic place. Rick was very helpful and informative.
Spoke with Rick. Very informative and attentive.
Rick was very friendly. Full of knowledge.
Terri was very friendly and helpful! Made the process simple and painless!
Rick at the Olathe Public Storage was super helpful and very knowegable.
Rick was super helpful and very nice!
Rick was super helpful today! He answered all my questions (:
The only downside here is that you can easily talk to Rick for hours and lose track of time. Extremely pleasant staff, and great options for outdoor drive up and indoor drive in as well!
Just rented a storage unit, it went extremely smooth. Rick was so nice and helpful. He made our experience one of the best.
Great service.
Easy to remove account
Rick is a Rock Star. I specifically rented there because of him. I rented at his previous location and followed him to his current one.
Austin is our favourite Public Storage employee!
Rick was great! Wonderful customer service!
Needed to upgrade my storage space, Rick helped me with the process. Quick and efficient.
Rick is very very friendly and helpful! He guided me through the entire processes of booking and cancellation. Very detailed, very clear instructions. I am glad we have him as property manager here to keep our stuff safe.
Terri did an amazing job, she was patient with my request
Great service, clean units and floors
Rick is the best, very helpful. Quick, easy and affordable, thank you Rick!
Rick was great to work with. Highly recommend!
Rick was absolutely fabulous this morning to work with! Answered all my questions, and super fast & efficient. Great location, great pricing, and the BEST customer service ever!
Great place. Has an app to open and close gate. Relly nice people in the office.
Rick is very friendly and knowledgeable
Absolutely wonderful place! Everyone is very helpful (especially Rick)! Very clean and safe! Great experience! Will definitely pass along to everyone I know! Thanks again!
I came in and seeing it was excellent if you come here ask for Rick
Rick is amazing! Great customer service very explanatory
Great place, Rick is awesome.
Very helpful. Rick explained the whole process to obtain a storage unit which made it easy through the whole process.
Rick the property manager was very kind and patient and helped me with a few things I needed taken care of and he helped to explain processes to me. He even managed a customer who came in (on a busy Saturday - warmer day after the freezing cold) to complain, with a calm cool approach and was very kind to her as well as she needed to be heard. The property is also very well taken care of every single time I come.
Rick has been great to talk to and to get things ready for me
Rick did amazing on making my first storage unit very easy going. I appreciate him for all the details he has given me.
Terri has been absolutely great and super helpful:)
Terri was awesome and helped us with the perfect storage spot!
It was an amazing experience Rick was really helpful and kind
Rick was amazing with us. He made it to where we decided to pick this place for our storage needs
This place is lovely, affordable and the staff are very understanding and accommodating, their bathrooms are also always very clean. Shout out to my favorite employee rick who is oh so very kind and has been a massive help to me and my family!
Rick at the storage unit is fantastic
Cheap storage and great customer service. Best storage place in the metro
Rick and Bailey were very fast and helpful! Thanks guys for a streamlined process!
Rick was great to work with. Nice facility very secure.
Rick was great! I recommend
Clean Property, Safe, Easy Access and Rick is exceptionally kind!
Rick and Austin are absolute rockstars!!!
Rick and Austin were super helpful!
Austin and Rick provided great service helping me get a rent decrease they provided great service
Rick was extremely helpful and professional!!
Rick was very friendly and extremely helpful with our sign-up process
Rick was amazing and answered all my questions! Thank you!
Good experience, worked with Ray
Have done a very wonderful job helping us find a space to rent thanks to Rick and his awesome performance in office anything I asked about he had an awnser for get this man a raise
Rick was a huge help!! Thanks for all the help!!
My favorite storage place I've ever had!!
I came here to get my move paid and go through the process and was helped by Rick through the whole process and was really friendly. Recommend this place to get your storage. Also nice and clean environment.
Rick was helping us with the move in process and really liked the customer service. Definitely recommend
Best app we've seen. Makes entry and exit a breeze
Ran into the property manager, Rick, and he was very helpful with the unit and explained how the eRental system works.
Allison provided me great customer service; I really appreciate her help!! Been renting here for a while, overall great and easy place to store stuff.
Rick is one of the most helpful humans on this barren planet. He helped me get a unit and helped me out with absolutely every question I had for him. I recommend everyone ask for Rick from here on out! Thank you Rick!
Rick was awesome. So helpful and knowledgeable! 10/10
Rick was awesome and quick to get us set up for storage
Needed a small storage unit and and no idea you could get one at such reasonable prices! Allison was GREAT getting us in one the same day we called. Clean, secure place!
Rick was an amazing help today with getting my unit set up and taken care of! Very kind, patient and explained everything perfectly!
Facility is always clean and accommodating
Rick was great and very professional!!
Clean place!!! Just hope I don’t get gouged after reading these reviews.
Rick was amazing! Very helpful as this was my first time renting from here, very clean and nice!
Great clean place to store your belongings. Terry and the gentleman there was very nice
Terri has been such a great help! She always is a great help with my college son! I can trust that his belongings are safe at this location. The property is always clean and smelling good. I've decided to not cancel my storage and to continue to use it so that we can stay connected to Terri. She is a great asset to have at this business!
Rick gave a pleasant customer experience
Rick at public storage Olathe has been amazing! For a first time storage renter, he couldn’t have made it easier. Great experience, great service! Thanks Rick and public storage!! :)
Terri was very helpful though out the whole process.
Great costumer service and Clean facility!
Very clean and perfect location. Rick helped us finalize our contract made the process very simple and quick.
Super clean and they made everything easy for us to move in.
Super quick and easy, highly recommend for storage spaces!
Rick & Terri was very nice & welcoming as we came to public storage…the place was clean and we had no problems retrieving our possessions and checking out was very easy!!
Rick and Terri great costumer service! Delivered all information as needed and helped with all steps!!!
Rick and Terri were amazing! Great customer services and explained everything wonderfully
Smooth and easy access. Nice people.
Rick was a great help to me. His help lifted a great burden that has plagued me for months concerning my account.q
Public storage was clean and efficient. Climate controlled unit was great for household goods. Rick was awesome.
Terri and Rick have been great help to get everything settled into this rental!
Excellent service, clean, and setup/move out was super easy!
As of 07/20/2024 Rick helped my fiance' and I to lget a storage unit he was very knowledgeable and very helpful
Rick was amazing really helped me out!
Rick and Terri were amazing and made renting easy and non stressful
Thanks to Rick our experience was great !
Rick at the office location helped me figure out an issue getting into the gate for the first time. He was very pleasant and gave wonderful and personalized customer customer.
Terri handled our situation very well. Although the computer was making erroneous reports, she knew what storage slot would fit our needs and fixed everything.
Thank you
Been here for 2.5 years—nothing but good service. The facility is clean, well-maintained, and secure. Not only one of the best-priced storage facilities around, but it has some of the friendliest managers I’ve encountered. My only minor complaint is the locked bathrooms in the climate-controlled storage space. Open ‘em up!
Terri and Jason are two shining examples of what we are suppose to be. Kind, knowledgeable And friendly.
An amazing storage unit! I had never paid for a unit before, being a young college student, and I was met with so much kindness and help. Without even asking (I guess looked lost haha) an employee came out to help me and walked me through the entire place. He showed me how to use the keypads, the garage doors, and even walked me right to my personal storage space and showed me how to open it, use my lock, etc. Very nice place as well- kept up clean and organized. Wonderful place and very good prices/rates!!
Rick was very thorough and explained everything in detail at check in
Just rented our first storage unit here. Appears to be clean and secure. Rick was friendly and helpful.
Both myself and some family have storage units here. Extremely reasonable prices for large, clean, and climate controlled units! Great rental specials right now as well, as they are trying to fill the place up.
I’ll definitely recommend it to anyone that needs a place to store their things!
Terri was Very helpful with renting our space.
Rick was phenomenal! Extremely helpful and very enlightening! Very positive guy and will give you the best service and attention you can ever receive
When it comes to picking a storage facility I feel like everyone settles. Here you are not settling. Jason will take great care of you as soon as you walk in the door.
Went here for the first time and rented a unit. Extremely impressed with how I was treated and helped. Terry and Jason were outstanding. They offered excellent customer service. Spent time with me explaining everything and going over it all in a very professional and detailed manner. They made me feel very appreciated as a customer and they came across as very dedicated employees as well as kind and considerate. They are there to help you. The place was spotless and very clean and there was plenty of room to enter and exit. I highly recommend this place. I cant say enough good things about Terry and Jason as well. Wonderful experience.
I was helped by Rick at this location, though i believe he usually works at the Menorah location. I had payment issues and he was super helpful and communicative with getting everything figured out for me. I would definitely recommend public storage as the customer service has been incredible for me so far and the facilities are very clean and easy to use. Thank you so much Rick!
One of the best storage units I've ever used because it's fairly priced, has a handful of moving equipment you can use on site, and the staff are helpful+friendly. Highly recommend this place.
Rick was really helpful I really appreciate all his help. Rick explained everything to me and definitely will be using you in the future. Thanks so much Rick.
Rick was great to work with
Rick did a great job showing me everything
My first time trying to get a storage unit. Didn't know what to expect but I'm happy Mr Rick answered all my questions and help more than I could ask. Just so you're aware he's full of so much energy.
Rick gave me excellent service. Definitely recommend this storage place to anyone!
This facility is so nice!! Rick helped us and he was so amazing!! Thank you again!!
Rick was very helpful with customer service.
New facility, very clean, reasonable rates. Climate controlled spaces have drive through big enough for a U-Haul truck (though not big enough for all pro mover's trucks). Rick at front desk was friendly and helpful. Would recommend! Thanks!
The Lady That helped Me Was Nice.
Rick McKinney is a great professional! If you have any storage needs he is your guy, hes got a slick new ride too!
Very happy with this facility. They are on top of what is going on.
I ended up moving to this location from right down the street. The other units doors were too low for my items! Kelli was very helpful and ensured I was taken care of! She made the entire process easy and would highly recommend renting from this location! Thanks Kelli!
Great service from the lady Allison you should go and ask for her
Terri was great at getting me the storage unit that fits me needs
Best storage units in the Olathe area. I shopped around and they have best rates of all their competitors. Very clean and the safety and security of the storage units is exceptional. Deidre (Property Manager) showed me around the facility so I could decide on what size storage unit fit my needs and answered all my questions. She was extremely helpful and friendly. Great customer service. Will definitely recommend them to friends and family.
Big Bay Storage Olathe is so far the best storage facility I have used. Clean, friendly, and great customer service from Deidre Williams.
Terry was awesome, she helped me measure the doors to confirm my boat would fit, thanks again.
Deidre is wonderful...friendly and so helpful. The facility is immaculate and well maintained. I can't recommend highly enough.
Wonderful place, very clean. Best place to use to store your goods!!!
Great customer service, very clean facilities I would be easily recommend them
The transaction was really effortless, Terri was Fantastic! She was so helpful and patient, she respected my price point and made sure that I was comfortable with my ultimate decision on a unit. The storage facility is clean, and the security protocol is top notch. Thanks Terri!😁
Temp controlled and easy drive in access was perfect for our needs. Easy to work with.
Easy to deal with and affordable
Everything was great. We used the climate controlled unit to store all of our possessions for 9 months and were very excited to see it all in such great condition. Terri was very helpful!
Overall, it was an easy process to rent and access my storage unit. No issues renting through them and moving out was painless. Would recommend!
I'm not a tenant. But my son does 😃 !
Great customer service and Terri was very very professional and personal. Made my husbandand I feel like we were family
Good place to store your extra stuff.
Terri took very good care of us. We arrived in town after a four hour drive with a truck and trailer load to store. The original company we reserved a unit with completely messed up the reservation and didn't have a unit for us. Terri went out of her way and stayed late to make sure we had a spot. Terri was very helpful, highly recommend!
Great place to store your stuff!!!