Public Storage Self-Storage Units at 1201 N 130th St, Kansas City, KS

Updated, clean, and I can’t speak for them all but Kelly Williams is the woman that helped me find my unit was an absolute life saver, she was so sweet, incredibly kind and you could really tell she genuinely cared! (I did ask her her name so I could make this review because I really want her to have recognition for being such a kind hard working human)

Kelly was so helpful, enthusiastic, and answered any/all questions that I had! What a great example of customer service, couldn’t recommend more! 😊

Kelly was awesome and got me everything I needed quickly.

"I had a great experience at this Public Storage location! Kelly was fantastic—super friendly, patient, and knowledgeable. They helped me find the perfect unit size for my needs and made the entire move-in process seamless. The site is clean and secure. Highly recommend this location!"

Kelly was super friendly and helpful made my experience great and easy !

Kelly is amazing !! Thank you

Kelly was extraordinarily helpful!

Kelly

Nancy was very helpful

My storage move went efficiently and smoothly. The front desk representative, Kelly, was very professional, caring, and kind. She walked me through my lock and key needs, and while prepping my moving truck for unloading, I saw her cleaning the storage facilities. Highly recommend Public Storage!

Kelly was super helpful and kind!!

when I went into this office Kelly was so helpful. Everything was quick and easy. I will definitely recommend this place to friends and family

Went it, whole process was pretty fast and painless. Thanks Kelly!

Kelly was super friendly and helpful! My visit was quick and ensured I got the storage unit I needed!

I went in today and the woman behind the desk named Kelly was amazingly helpful. She was so kind and professional. It made the whole process quick and smooth. Definitely recommended. I have a company space here and evertime I come here she kelly....... always puts a smile on my face. I swear ever since covid happened ppl have been just a abysmal but Kelly keeps my hopes up for this world........ update on review it's been six months and Kelly specifically has helped me through most of my issues.no matter when I go in to talk to her she's still always carrys the brightest smile o. Her face and not once has she ever been negative always has positve attitude. She is a breathe of fresh air and I prefer her over anyone else to work with tha k you Kelly for being so bright, wonderful, and professional.

Kelly answered every question I had about your facility. She was very professional and courteous. I will definitely contact her when I am ready to put my items in storage. Thank you!

Kelly was a huge help! Smooth process and very professional

Kelly was extremely helpful and considerate towards my family and helped us with account issues we were having. Great service!

I give it five stars Kelly Williams

When I called, you could hear Kelly smiling through the phone. She was eager to help and had answers for every question I had. Thank you Kelly!

Kelly was absolutely amazing!!! 10/10 would recommend!

I firmly believe people should let others know when they have received outstanding service rather than only reaching out to complain. I am out of state and I initially spoke to Kelly on the phone prior to arriving in Kansas the day of my move. I could tell immediately she was a very happy and positive person. Because of this, I made sure to write down her name so I could make sure in the future, if I needed to call the property I could ask for her and know I would get any help I might need AND speak to someone positive at the same time. After meeting her in person, I have to say I was even more impressed. Kelly absolutely went above and beyond her job requirements. I made an error when renting an additional unit on line. My error caused her days of frustration but she never once behaved in a negative way. She never said anything negative. She never took it out on me. Every time we spoke she was just as pleasant as any other time. It had to have been a nightmare for her but she treated me with the utmost kindness throughout the entire thing. To further her willingness to do her job with integrity….once we had the right size unit necessary to store my pickup, Kelly met me at the property. She didn’t just do the paperwork and give me the code and send me on my way. She went outside to the unit and stood there in the freezing cold rain and helped guide me into the unit by being a second set of eyes for me on the passenger side. When I say it’s a tight fit, that’s a monumental understatement! I didn’t ask her to help me. She just did! Having her help me with getting the truck inside without damage was huge to me! I don’t thinks she will ever know how much I appreciated that. Kelly is the type of person I feel should be recognized for the asset she is. She will serve the company well simply because she is a happy spirit and that radiates off of her and onto your customers! She absolutely isn’t a “not my job” kind of person!

Kelly was very helpful when I inquired about getting a unit with public storage. She was able to help me figure out what size I would need to store my things. She is a delightful and professional that seems to enjoy helping people figure out their storage needs. Thank you Kelly

Wonderful experience. Kelly is so helpful and a great listener. Thanks for the experience.

Kelly was so helpful. Help me find the right storage space I needed.

Kelly was very professional and helped to provide the right size room it was a very pleasant experience definitely recommend

Best experience I've had dealing with different storage units and would definitely recommend to others.

Kelly is absolutley amazing. Very easy to work with and her customer service skills are top notch. Definitely recommend.

Great experience thanks to Kelly she answered all questions and had a great attitude!

My experience with this storage facility has been solid. The unit is clean, secure, and easy to access. Kelly was very professional and things have gone smoothly overall. It’s a reliable option if you need some extra space for a while.

I have been comparing storage unit prices for an upcoming move and the customer service experience here stood out in the best way. Kelly was patient, knowledgeable, and genuinely interested in helping me find the right option. Even though I was still comparing prices with other locations, I was never rushed or pressured. Thank You!

I’m from out of town and was nervous to store my things anywhere in the city for a short period of time. I expressed my concerns to Kelly and she was amazing and explained the security in detail and was patient, answered all of my questions and completely eased my mind. Thank you!

Have used Public Storage in various states and locations. This is one is run very well. Liked that it is kept clean. Manager: Nancy D is the best. Responds timely and addresses concerns quickly.

Great customer service called back and was on top of my concerns and answered all my questions... Very helpful

Kelly was nice and such a joy!! She made sure she communicated with me throughout my move out process!! Highly recommended ⭐️

To begin this was my first time ever using a public storage system and I was pretty nervous at first, however Kelly stepped up to the task and helped walk me through everything each step of the way. She was very kind a professional with her words and helped the whole process move along quickly. I now have my very own storage unit and it’s all set up together! Huge shout out to Kelly for her quick helpful and efficient work!

The place was very nice and clean. I talked to a very nice manager named Kelly, who was very accommodating. She understood what I wanted and helped me get everything done!

Great experience all the way around. Kelly was phenomenal. Could not ask for better service. Will definitely come back

great experience. terms and explanation very upfront. Nancy was awesome

Ms.Kelly was a 10 star rock star!!!

I came in to inquire about getting a storage unit and Kelly was very helpful and answered every question. She was very nice and good at her job! Thank you Kelly 😊

Very polite and helpful staff.

Great service. The woman Kelly was Nice and Very helpful. Thank you!

Kelly was awesome to work with and very professional

Nancy B was so awesome helping us at Public Storage . Really appreciate her kindness and her beautiful personality!!! Love her beautiful glasses too. Thank you Nancy B and God bless you!

Nancy B was awesome! She stayed well past closing to help and it was certainly appreciated!!

Kelly was super awesome today! Did a lot to help me get a unit! Hi-fives all around!!

Marcia and Nancy D was very pleasant to work with. Both helped tremendously with getting my units. Thank you

Aspen was very helpful

Great staff

I didn’t have a good experience in the beginning of obtaining a storage unit. Unit had previous occupants stuff remaining. A new customer, staff member Aspen and I moved the remaining items out. Nancy, staff member ensure I was able to get move in special hence two weeks was ongoing. Nancy did followed up with me until I was able to rent unit. She even called after to apologize again for delays. Awesome crew and their dedication to my needs rest assured me as I was nervous about everything. I would recommend this storage and help from these two ladies. If not for them I would have rent from a different company. Much love and respect for those two ladies.

Macy b is the nicest

Working with Aspen to rent storage space was so easy AND FAST! She quickly took us to look at a couple options and it took her all of maybe 10 minutes to complete the lease. I moved stuff in the same day. Thanks for all your help Aspen!!

great customer service, very clean facility, easy access, Aspen helped me out tremendously!

Wonderfully helpful!!!!

Spin was great

Punctual, nice, talkative

Several sizes to choose from. Easy access.

Nancy B was great.

She did a great job!!!

Aspen was very pleasant & easy to work with. Super helpful!!

Nancy B was great! Great service

Aspen was very nice and helpful made the process very east

Nancy D she is wonderful patient understanding made everything simple got us in and out

She was very professional with a great attitude and a smile that says welcome I am here for you 😊. The associate is Aspen.

Nancy was great. Very helpful and patient as I was indecisive on the unit I was choosing.

Marcia, Thank you for making me feel important. I know you was on a business meeting when I came in and you stopped your business meeting to assist me. Great job you deserve five stars. Sometimes it's a small things that really makes a person smile.

Marcia was THE BEST! She made the process seamless :)

Ok so I am in Awe at the great service I received by the Manager Nancy That was in the office on 6/10 . I knew nothing about a unit and she gave a clear understanding of it all. I will def be choosing Public Storage if I decide I need a storage unit in the future.

Went to check out some units the lady there Nancy was really helpful in helping me see what i need to store some things in there

Ginger , the property manager was absolutely amazing. She was very patient and helpful with getting me access back into my unit. I highly recommend renting storage space at this location.

Nice close to home storage with great customer service from their worker there named Ginger. Thank you...

I Spoke with Ginger over the phone about renting a storage unit. She was very polite and respectful. She answered all my questions with no hesitation. I most definitely will be renting from Ginger at public storage.

Ginger was nice to let ne use her phone. Mine would not work.ahe is great and has been very helpful. She assisted me at the last minute. She made the process very easy.she was kind to let me use her phone I am having trouble with mine

Ginger at the 130th kck office was super helpful and kind. Smooth from start to finish.

Showed up on her day off to take care of me

Ginger help me out so much wouldn’t want to go anywhere else

Great customer service on a saturday Ginger helped me she was awsome

Great experience with Ginger! Very friendly!

Ginger did amazing was very friendly!

Great move in experience. All of my information was waiting for me. Ginger took care of everything and made the transition easy.

Extremely helpful, knowledgeable and kind service from Corida, helped me find exactly what I was looking for, and took the time to make sure it was the best deal. Top service worth a review.

Jodi was such a sweetheart in helping me with my short term storage needs.

Jodi was Awesome!!!!

Competitive pricing and clean units. The manager on site (Jodi) was really pleasant and also made sure we were set up quickly, which was a plus.

Jodi was a great help while I was doing my storage unit search and was able answer any questions I had. Check in was a breeze and quick.

Awesome and so very helpful

Jodi is super helpful and accommodating!!! Made the storage rental process a breeze!!

Jodi is super helpful and kind!

Jodi, at the facility on 130th St., was tremendous help in setting us up with our storage. He was knowledgeable, professional and kind. If he is a reflection of the company then we are happy with our decision.

Jodi was great! He helped me a lot.

Very friendly and helpful.

I highly recommend this facility. Jodi is friendly, accommodating, and always provides quick responses to inquiries. The location is always clean and is easy to get to.

storage is pretty big inside haven’t seen the ones outside. made it easy for me to move Customers stuff in to storage definitely recommend . big enough to have a kayiak standing and a couch

Jodi is excellent

Excellent service, great people! Zero issues and will make sure everything is taken care of

Jodi was great help.

Went to rent a unit and Jodi had us in and out in less than 30 minutes!!! Very professional and did a great job explaining everything!!

We needed to find storage on short notice and the whole process with Simply Self Storage was quick and easy, both online and in person. Rachel and Trevor were friendly and professional and got me checked in with access to our storage unit with no problem. Checkout was the same - easy!

Travis took me in at last minute and helped me get a storage unit that worked best for me! He was very professional and provided excellent customer service! Do recommend!!

Travis was super helpful and nice, we got a good deal on a 10’x10’ storage unit only paying for 1 of 2 months we’re holding it.

Perfect service!!! So much better than our experiences at public storage.

Travis was fantastic great customer service and really quick and was able to answer all questions. Fantastic Service.

Great pricing, customer service and storage units. I would recommend delaware simply storage to anyone looking for storage in the area

Travis is the best! Fantastic experience in finding a storage unit, very helpful and accommodating.

travis was very nice, helpful, and he answer all of the questions i had. the place is also very clean and friendly! i would recommend :)

Like everyone else is saying, Rachel was super amazing to work with in getting set up and using the facility. The storage options were good, with a clean and convenient location. As a disclaimer, my experience with this location was at the end of 2019/beginning of 2020. I held off on reviewing to see if there would be any spurious charges or unwanted advertisements. I'm happy to report that everything has been above board and they respect your privacy.

Rachel is such a great manager. Always has a smile and goes above and beyond. Thanks for all you do!

Absolutely fantastic! This place is clean, secure, and Rachel was so helpful and just a joy to work with! So glad to be renting space here.

Very good service and helpful with all your needs.

Rachel was absolutely wonderful. her and lacey (who was training) both helped me around the property to find the perfect unit and everything

Rachel was super helpful when I had first got the unit and it was super easy to then get everything closed out once I didn’t need it anymore! Loved this place would definitely use again!

I have had the pleasure to work with. She is always knowledgeable whenever I have had a question. She is so very patient & kind. I highly recommend this facility.

New in town and was trying to figure out storage options. Arthur showed me around and was very knowledgeable about the storage facility and all the different options.

Arthur was very nice and helpful when I visited, and gave me a tour of the facility. Clean and organized!

Arthur was fantastic. Very informed, kind, and helpful. The location was nice and clean and I would recommend this place to anyone in need of storage units.