The property manager (Beth K.) was amazing. Very friendly and helpful. Easy in/out location and accommodating of my needs. Highly recommend this location.
Gave good customer service John was on vacation. Beth K helped me and I am thankful for the customer service.
John was patient and got us relocated to a ground floor unit.
Great service like always
The manager on duty was extremely polite, respectful, and helpful. So much better when they have a manager on location.
Great services
John was friendly ☺️
John at public was an awesome help and got me hooked up go see him
John has been with the company for several years. I have enjoyed his professional and personal care for the past 3 years that I have been a client. I highly recommend this location to everyone.
Best storage ever good services
John is great! Very professional and helpful!
Nice place and excellent customer service.
Overall pretty good! John is very knowledgeable and great at customer service,! He makes your experience here a pleasant one!
Con esta son 3 veces que se meten a robar el storage de mi esposo hemos llamado y nunca nos atienden, el señor que disque cuida ahí nunca está y el sábado si lo encontramos y mi esposo le comento lo que le había pasado y la solución que le dio es cambiarse de storage le dio otro el lunes fuimos con mi esposo a empezar a cambiar las cosas de un storage a otro y la maquinaria grande aún se quedó en el anterior y mi esposo puso en toda la puerta tornillos para que no volvieran a entrar y vaya sorpresa ahorita acaba de ir mi esposo y se encuentra con q le robaron todo desatornillaron toda la puerta, que pasa? Se supone que hay cámaras y quien cuide y se supone que uno paga un seguro y porque no dan la cara?
Amazing storage facilities! John is very kind and has exceptional customer service
John was very helpful and professional
Makes an appointment with you to be here before 12am a day ahead and he’s not here. Management and corporate can’t do anything to solve your issue. No respect for peoples time. Go somewhere else. No one is here to even make sure your belongings are secure.
NO ONE IS AT THE LOCATION. SAME GOES WITH MOST OF PUBLIC STORAGE LOCATIONS. NO ONE IS EVER HERE. WETHER YOU HAVE AN APPOINTMENT OR NOT.
John was awesome definitely professional
Very nice guy and very respectful and helpful and caring
The attendant at this facility, Tim, was very helpful and accommodating. It's been a while since I've experienced this level of customer service anywhere. I was not expecting that from a storage facility.
They are the best people , their understanding very amazing I would recommend coming here .
John was great! Thank you for your hospitality. Always attentive to detail!
I stored my belongings here for 3 years and everything stayed secure and dry. Staff was always very friendly and helpful! Would recommend to anyone for their storage needs
Ive known Mr john for years long before public storage purchased this property. I say this gentleman is the beacon of light when it comes to customer interaction period takes his time answere questions and will actually point you in a right direction if he cant assist. I left my most recent storage horrible place once i found john was still here i immediately moved back here. Thanks for all your help john over the years…
Very polite service, and John was more than willing to help with any and all questions I had.
John is amazing took great care of me today
His service was so amazing, a good customer service.
Awesome customer service takes care of needs
Still Great service. John is amazing.
Very helpful and quick to find a convenient storage!
Good person nice and very helpful
This is good place they are available 23/7
This is Gage, this experience was painless, easy and went quick. Recomend to anyone who needs a storage unit.
John was very helpful in having a unit available in a timely manner. Thank you John
Awesome service and price
Very nice and friendly staff. Had a bit of a technical issue setting up my pin for the gates but the lady at the desk was persistent in getting it working immediately!
This place is a rip off. I called on a Tuesday to find out status of a shared unit. I was told I had till that Friday to come pay $300 in order not to lose my things. He also told me that it wouldn't be no more than $300 and that would catch it up to the end of the month. He also said he would put a note on the account that I would be in to pay the bill. I get there Friday and the guy I spoke to was not there. The employees that were there told me total was $334! When I questioned the price change I was informed that they had to cut the lock off of it the very same Friday I was going in to pay the $300. They sad they had to open it up to verify that it had not been entered abandoned and empty even though the other person left that note on the account like he said he was going to. How convenient for them to come up with an invalid excuse to add on another frivolous charge. Will be filing complaint against them with the BBB and the CFPB.
Very easy to rent! Good customer service!
John Terry has great customer service! Very professional and welcoming!
They are the absolute best I recommend to everyone
I have been with Simply Self Storage for almost a year now and let me tell you Mr. John Terry is the man you wanna talk to . He has patience and is understanding and compassionate. If you come to him with a problem he finds a solution QUICKLY. I highly recommend him !
Simply Self Storage has been my go-to storage solution for the last six years. Competitive rates, great service, quick to assist and very responsive. I highly recommend them!
The stars are for John the manager on-site. He is a great pleasure to have . I've been using this place for around 20 years
Very friendly and helpful!!! Thanks
Very professional and friendly….
Mr. John was very helpful and kind love the service.
Good service!! Good persons!! Thanks!!
Secure facility with a good units. Very helpful and respectful staff. Not too hard on the pocket either.
John -Great Service! Friendly and helpful. Up front with all information I needed. Highly recommended.
John gave great customer service, I happy with my transaction. Recommended.
Thanks John!! Your Awesome!!
My experience was fast and easy. John Terry was very polite and helpful and it exceeded my expectations. Great job I was very pleased.
Beechway Dr facility was very friendly and responsive. Clean units and easy check in.
Absolutely the best experience we have had anywhere in years. John is professional, thorough and extremely pleasant. I would highly recommend this establishment.
My husband and I needed a storage unit quick. He found this little gem of a place right next door to our apartment.
John is a very pleasant man, and he took care of us right away!!
Thanks John 😀
The company is very good if any one would need a stronger unit i would tell them to come here the own is very nice i just love it
Very Good customer service
So far pretty smooth getting the unit is quick and easy
John is amazing very friendly and so helpful and understanding. John and tim do outstanding work.
excellent services and attention to the public
Very fast and easy to obtain a unit, and very friendly staff! Definitely my most recommended!
Mr. John Terry was the best! I really admire his professionalism. He made our last minute reservation east and successful. Thank you so much!
Their customer service is awesome!!!! Their storage units are also very clean, I highly recommend!
My experience was a pleasant one. The manager is very help in every way. Staff here is very professional . Highly recommend
Super friendly staff. Very pleased to deal with them, and they were very helpful. Not just storage space, the sold me packing supplies.
Property Manager has impeccable customer service. There's A LOT of repeat business. They have storage units to fit every need. And the manager is down to earth, very knowledgeable about the business and cares for ALL his customers the same, treats them like they're human beings instead of apart of the businesses bottom line.
Very good service and great customer service. John was very good help.