Public Storage Self-Storage Units at 749 Beachway Dr, Indianapolis, IN

Very nice!

This is Gage, this experience was painless, easy and went quick. Recomend to anyone who needs a storage unit.

John was very helpful in having a unit available in a timely manner. Thank you John

Awesome service and price

Very nice and friendly staff. Had a bit of a technical issue setting up my pin for the gates but the lady at the desk was persistent in getting it working immediately!

This place is a rip off. I called on a Tuesday to find out status of a shared unit. I was told I had till that Friday to come pay $300 in order not to lose my things. He also told me that it wouldn't be no more than $300 and that would catch it up to the end of the month. He also said he would put a note on the account that I would be in to pay the bill. I get there Friday and the guy I spoke to was not there. The employees that were there told me total was $334! When I questioned the price change I was informed that they had to cut the lock off of it the very same Friday I was going in to pay the $300. They sad they had to open it up to verify that it had not been entered abandoned and empty even though the other person left that note on the account like he said he was going to. How convenient for them to come up with an invalid excuse to add on another frivolous charge. Will be filing complaint against them with the BBB and the CFPB.

John Terry has great customer service! Very professional and welcoming!

Very easy to rent! Good customer service!

They are the absolute best I recommend to everyone

I have been with Simply Self Storage for almost a year now and let me tell you Mr. John Terry is the man you wanna talk to . He has patience and is understanding and compassionate. If you come to him with a problem he finds a solution QUICKLY. I highly recommend him !

Simply Self Storage has been my go-to storage solution for the last six years. Competitive rates, great service, quick to assist and very responsive. I highly recommend them!

The stars are for John the manager on-site. He is a great pleasure to have . I've been using this place for around 20 years

Very friendly and helpful!!! Thanks

Very professional and friendly….

Mr. John was very helpful and kind love the service.

Good service!! Good persons!! Thanks!!

Secure facility with a good units. Very helpful and respectful staff. Not too hard on the pocket either.

John -Great Service! Friendly and helpful. Up front with all information I needed. Highly recommended.

John gave great customer service, I happy with my transaction. Recommended.

Thanks John!! Your Awesome!!

My experience was fast and easy. John Terry was very polite and helpful and it exceeded my expectations. Great job I was very pleased.

Beechway Dr facility was very friendly and responsive. Clean units and easy check in.

Absolutely the best experience we have had anywhere in years. John is professional, thorough and extremely pleasant. I would highly recommend this establishment.

My husband and I needed a storage unit quick. He found this little gem of a place right next door to our apartment. John is a very pleasant man, and he took care of us right away!! Thanks John 😀

Great customer service!!

The company is very good if any one would need a stronger unit i would tell them to come here the own is very nice i just love it

Very Good customer service

So far pretty smooth getting the unit is quick and easy

John is amazing very friendly and so helpful and understanding. John and tim do outstanding work.

excellent services and attention to the public

Very fast and easy to obtain a unit, and very friendly staff! Definitely my most recommended!

Mr. John Terry was the best! I really admire his professionalism. He made our last minute reservation east and successful. Thank you so much!

Their customer service is awesome!!!! Their storage units are also very clean, I highly recommend!

My experience was a pleasant one. The manager is very help in every way. Staff here is very professional . Highly recommend

Super friendly staff. Very pleased to deal with them, and they were very helpful. Not just storage space, the sold me packing supplies.

Property Manager has impeccable customer service. There's A LOT of repeat business. They have storage units to fit every need. And the manager is down to earth, very knowledgeable about the business and cares for ALL his customers the same, treats them like they're human beings instead of apart of the businesses bottom line.

Very good service and great customer service. John was very good help.

Great customer service. Great facility clean

Fast, friendly service

.This is the best Storage place I have ever had. And John is the best manager and costumer service person a person could ask for love him ...

John was very nice

The few employees that I have meet are friendly and the manager John is wonderful and does what ever he can to help you out. So other than it NOT being 24 hours anymore. I would say if you need to store things give them a call and see for yourself.

John made this quick and easy and saved me some money

There's a guy who lives there at the building and you need a code to get past the gate, but somehow someone ripped every inch of plastic off our Jeep underneath and cut off our catalytic converter. Amazing. Dont come here

John is very professional.I have never complained of anything missing.Honestly, john is the best.

I'm very happy with my service, the guy working there is very nice and quick .

We placed items from a recent "downsizing" into storage here for a year. Our experience with the facility and all of the employees was excellent. This was our first need for storage, and Simply Storage filled the bill.

Great customer service ! John was great !

Super nice and amazing people!! Would reccomend this place to anyone! The rates are great as well!

Great place to store, John was very helpful in getting started

Great experience! John was great. Process was very easy and fast.

This was the best customer service experience I’ve received in years! The manager John was professional and extremely helpful in providing me with the best deal when storing my vehicle in one of the parking spots. I was concerned about finding a place that was secure enough, but this location was very secure and put my worries at ease. I would give this storage place 10 stars if I could!

Great experience! Jhon cleared all my doubts. Process was very easy and fast.

John gave the best customer service! Glad we chose this unit out of all the other options in Indy.

I cannot say enough about John,he has got to be one of the friendliest people I have ever met in my life! Honestly! He always was accommodating and had a smile on his face at all times. I am no longer using storage but I highly recommend this facility!

John is amazing!! Simply self storage is the best storage units in all of America. I’ve never been anywhere with this kinda service it’s fantastic. They’ll work with you if your late on your payment which is great in these tough times. I highly recommend. We need more people like them in this world. 🥰

John was very professional and courteous. He provides excellent service and was a pleasure to work with.

You know what, I appreciate it when people go the extra mile to provide the best service, to help me feel welcomed, and to give me certainty that I'm not just giving my money but my time and effort to a good, considerate business. The staff at Simply Storage, and John in particular, let there be no doubt that this is the right place to give my business to.

Most pleasant encounter I've had today.

Really great customer service. John was really helpful and I would like to recommend this storage company for any customers that needs a storage in the future

All the employees are super nice. The units are affordable and it's good that the manager John lives on the property so I know my unit is safe

I just experienced one of the most pleasant experiences in customer service I've EVER had. I needed a storage space immediately and was unable to visit the site due to getting off work so late.. I called and was transferred to John who was so incredibly professional and kind. He took the time to explain EVERYTHING I needed to know. John was able to get me in a space that fit my needs at an awesome price I could afford..... Thanks John!! You're one in a million!!☺

Excellent. Absolutely wonderful. I have stored 2 cars on 2 occasions at the location on beachway drive in Indianapolis. Prices are more than reasonable and John was more than accomadating.

John was incredibly helpful in guiding me through the setup process. High recommend!

Go see John at Simply Self Storage. I gave a 5 star because he was efficient and gave excellent customer service. He also gave the best rate out of the 3 places I called and lastly I didn’t have to purchase a lock, it came with my unit. Great place!

John was very professional and helpful!

It was a nice experience. All was very friendly.

Great service.

John is the best. Best choice for storage

John is the best around town 👍🏿. Have been storing here for almost 10 years and never had a bad experience.

John really cares about creating an excellent experience for customers renting a unit at this location. He was extremely thoughtful and definitely went above and beyond with customer service when he set me up with my unit. Highly recommend!

John was so helpful! We relocated from California and needed a place to store our vehicles. He went above and beyond to make this transition as smooth as possible. I highly recommend this location.

My experience at Simply Self Storage was great! John was very pleasant and provided excellent customer service. I would highly recommend Simply Self Storage to anyone looking for storage facilities. My second time at Simply Self Storage 9 months later was just as pleasant as the first. John is the absolute BEST!

John was so helpful and I was sent text message for payment due no late fee was charged. Nice experience.👍🏻

Great staff and safe place

Great experience. John Terry was super helpful and kind

John is helpful and upfront. Gave me a good deal. Lot is clean and quiet

Very friendly staff, clean environment would recommend this storage to anyone

Diane did an amazing job with assisting me to get my new storage. She told me all the different options I could go with and all around did a great job. Definitely recommend her and simply storage.😁

John is outstanding when it comes to customer service. Very personal and friendly

John is the best ever. I've been here five with no issues whatsoever

Always clean and the staff are friendly and very knowledgeable...

Very thorough and the nicest

I Store Here....😁😁

Great customer service!! I was given a great pocket saver deal💪🏾❤️❤️

Ella was awesome

John is amazingly professional and efficient. Our paperwork was handled quickly and clearly and moving into the unit was a snap. Highly recommended!

This storage unit is reasonably priced and the manager there was very friendly and helpful.

On November 12, I visited your Beachway location, Terri and Doug was very professional, patient, helpful and pleasant. I would definitely refer your company to others.

I was looking for an affordable, easy way to store some household items during my move, and John not only made the process quick and easy but he also made it enjoyable. Great customer service. Thanks John!

Quick and easy process, super friendly staff members 👍🏽

Good customer service, John is a pleasant person. I hope to continue to enjoy their service like this.

Doug is amazing! He’s so patient with me and finds the perfect storage for me. I’m glad to find this right storage than others.

Very good service thanks 👍

“John Terry” Really professional! Very good dude! Give this guy a raise! For real!

John Perry was amazing! He got us the right storage size at a great price!! He was very polite and tended to all of our needs. Thank you!

Well I was here 4 10yrs..never had 2 worry abt the storage..great staff..I want 2 thank you.. very nice place..ty again💯

Couldn't of asked for any better customer service!! John was a amazing help and had answers for every one of my questions. Best experience all around that I've ever had with a storage facility. John, thank you for making this transition easy!

John did a wonderful job finding me a storage space that’s what n my budget and that can fit my furniture in. I definitely recommend this place for anybody that need storage space.

Easily accessible

I highly recommend Simply Self Storage. Doug was nice, professional, answered all of my questions, and made the process very easy. The units are nice and clean. The staff care about your needs and John is a great property manager. It's in a convenient location and gated so your items are secure. Definitely rent a storage unit here if you want to deal with great people!

Ok

Needed last minute space and John was great helping us out!

John the on-site property manager and Doug the Associate were absolutely amazing! I'm so happy to have found safe and affordable storage. Knowing that the response system is 100% there for me, my belongings are protected. They treated me like royalty and spent an hour trying to find me a dolly to help get my move in gear. You don't get customer service like this anywhere. You don't get thought out protection with on site monitoring at most places. The move in process was easy. Their physical location is easy to access from 465/I74 and they are incredibly affordable. Add in referral benefits for letting a friend know about them and first full month free (as of 7/12/19) I am really glad I found this storage unit! Thanks John and Doug!

The storage facility is very accommodating all the staff are very professional and nice if I had to choose any storage it would be Simply Storage you can't go wrong!

John was very helpful

We're storing our box truck her between board game conventions. John was incredibly helpful and and easy to work with. I feel very comfortable with the truck staying here and would absolutely recommend working with him and storing here.

They are frienly and respectful

Great staff but keep raising prices looking to go somewhere else.

John and Doug are awesome employees!

I’ve been using this particular facility since 2014 and have always been pleased with their service! John is one of the greatest people I’ve ever met! Anthony is a pleasure to talk to and is very helpful! I’ve recommended Simply Storage on Beachway to all of my friends and family. Thank you Simply Storage.... Alvin Brown

John, the Store Manager, has been amazing to work with! He was super helpful and accommodating. I would highly recommend this storage location and renting with them! Thanks John for all of your help!

John was very helpful and professional.

Good service

Great services

Facility is clean, well run and reasonably priced. John Terry is a shining example of what customer service should be. Professional, courteous, and friendly. In this age of technology a nice smile and a solid handshake is hard to find. He offers both.

The gentlemen were very helpful and nice. They let me get the promotion and worked with me. They changed the unit so i would be able to access it better and not have to carry anything very far. They accept cash and don't check your credit score or any of that. I highly recommend them. They also have security systems which is great.

Been here for years nice safe clean and couldnt ask for better treatment from all the employees!!

Genuinely kind staff and units that dont fail to impress. Hours are great and gate access is super easy. They work with payments, we put 40 down and started a lease. Prices are the best in town, super affordable.

Smooth easy transaction, reasonable rates

Great convenient storage got me right in and accommodated my needs.

I had a pleasant experience the service was professional and I would definitely recommend them. John was a pleasure in these days of little customer service he was awesome

The site manager, John, is great. He definitely goes the extra mile and ensures customer satisfaction. I would highly recommend this site to the next person.

Wonderful customer service. Very knowledgeable about storage units and needs of customers. Definitely will recommend to family and friends. Thanks John for everything, and just fyi you are very very good at what you do. I appreciate you!

Its a very good place n very helpful clean n quite if i need em n the future i will come back n refer ppl to them

The property manager John is extremely kind and helpful. I will never use another storage facility in Indianapolis because of his excellent customer service. They always are there to take care of your needs. Thank you

It is what it is

John, the store manager was very professional and helpful. Great customer service and storage at an affordable price!

Not an honest place to do business with. I just rented a unit there. And was told my unit would be 66.00 per month. By John and Lady on phone .Only to be charged 66.00 Plus 9.00 for insurance. Also John told me in office I get a free lock as part of the package. Only to charge me for it. He charged my card more then he said he would. Watch for hidden fees! I feel cheated and lied too. And would not recommend this storage place. John talks up a good one. But not truthful on paperwork. I'm have a unit at self secure storage on Rockville rd. They are cheaper for same size unit. John should have been honest. Plus service fee I was not informed of a head of time. 12-25-18

After you sign with them they continue to go upon your unit and then add insurance so the price just keeps going up.

John could not have been a more professional person to do business with, which made my rental experience a good one. He was always willing to work with me when I needed it the most,therefore making this establishment well recommended. Please rent here if needed.

We looked around for two units which we would need for 4-5 months. After failing to even get ahold of anyone at a competitor, we visited SSS on Beachway. By far, John the manager, and onsite resident there, sealed the deal. He's professional, courteous, and always willing to help. He even helped us move the car we had been storing, into the unit. They've been very flexible, even locating a better unit (on a flatter and easier to get to area of the property) than the one we contracted for, the day we were going to move in. We had zero issues with the units, they were dry, the property is monitored and patrolled by the staff. John takes pride in their product, knows his customers by name, and does a great job keeping an eye on things. We've been completely satisfied, and it's difficult to find this level of service from many companies today. We'd definitely use them again.

Helen at the customer service center was the most helpful person I’ve seen in years the overall experience was SUPERIOR they were professional and all and all outstanding experience

It's the Fourth time I have rented from them and I will have to say I am very pleased

Great experience friendly staff. Iris was a great help! Definitely recommended

Best storage place I’ve ever been at Diane really was very nice and helping gave me a great promotion and I will he back when storage is needed Thank you 💋

John is the best to work with. Wish we could clone him and work with him everywhere.

Anthony is the real deal, phone call first thing in the morning to confirm arrival, always smiling and looking for ways to help. Storage unit was clean, all details explained thoroughly! Highly recommended.

P

Awesome customer service. More than happy to give John my service!

I love this place. John, the property manager at the Northwest Drive Carmel/Zionsville facility is great. He made the sign up process painless and he was always accessible by phone on the occasions I needed to contact him. I chose not to set up auto payment and I didn’t have to. I was able to make monthly payments at the storage facility with a card at their indoor kiosk. 👍👍

Got a great deal on a space

Staff is extremely knowledgeable and goes out of their way to help you and ensure you get the best deal possible.

John was great to work with and had no problems with the unit. Would highly recommend this storage facility.

John is incredibly helpful and friendly!

Customer service here is great! They also are Clean, speedy, and very helpful.

John is very accommodating. We have several units at his location. Feel very secure there. Would recommend to anyone on Westside Indy.

Incredibly friendly and helpful staff! I arrived to move my stuff into storage and decided I needed a bigger unit and they were able to switch me to a unit that worked better for me on the spot. Definitely recommend Simply Self Storage for all your storage needs! Devon, a staff member, was wearing a super sweet fuchsia shirt. Bonus points for that.

Great service everything as expected.

Good working with John. Thanks for great customer service.

Great business practices! John is super helpful and friendly. When I need a storage I always go see John! You WILL NOT be disappointed.

Just finished up paperwork with John and what a lovely experience. We compared several different storage services in the Speedway/west side area and ended up choosing here based primarily on the great service and attention to detail afforded by John. Other facilities didn’t return calls or have someone on site - John was there and had a smile and positive demeanor. Thank you!

I was very happy with simple storage they treat you with respect and I was very satisfied with them and I was up set bacause of my work that day an they work around my schedule thanks u guys rock

From start to finish Anthony was more than professional we had a quick and expedited experience at a very great price thanks again simply self storage.

Very clean, great access and security. John was very helpful and professional.

Very quick and simple to get a unit here. Clean property and very friendly staff.

I would like to just say that John has been absolutely wonderful working with my nephew and I and holding a space for us while we have been trying to figure out what to do and just absolutely wonderful to work with if there was a place to put 10 Stars I would

Anthony provided great service! He was very friendly and explained everything so well! He answered all of our questions! I definitely recommend this place!

Very very good people at this location, I highly recommend

Reasonable rates and the manager is really cool guy!

Anthony made my experience simply painless. He is friendly and attentive. Thank youuu Anthonyyy :)

Best customer service.

VERY nice storage facility!!!!

John was extremely helpful and the facility is clean!

John was extremely kind! Gates close at 10, but due to an event I have, he provided me with a 24 hour access to resolve the time conflict.

Great manager very friendly and personable, this was my first time getting a sttorage unit and it was definitely quick and easy. They answered all of my questions and were very knowledgeable.

Anthony Mills was very helpful

Anthony is so personable and helpful he is an awesome employee..... He was more then helpful and understanding and also worked in a timely fasion as well as always addressed me by name.

Anthony was awesome!! Great dude ac super helpful!! Even in rain

Great service. Very helpful and responsive.

Antonyms the asociate tell me an show me detail of the storage in other for me to make choices

Anthony has great way of showing rates. works with you and most of all shows you and explains the great deals they have.

John is very nice the exact person you would want to trust to storewhatever it is you need stored. He is the best price I have every found. He has Great security so I know my trailer will be safe. Great customer service! Great price!

It was gd first time experience place seemed secure and dry. Rates for reasonable compared to other storage facilities. No big deal, one minor issue I changed the lightbulb in storage area twice before realizing it wasn't the bulb. But if i wouldn't have went after dark I would have never noticed definitely would recommend it to anyone who needed some storage space

Anthony provided AWESOME support!!

Great customer service and insurance coverage!

Smh

Great place to store any personal items. Very clean environment and great customer service.

Great guy so helpful and great price!

Service was pretty good & Anthony was polite & patient with us Thank you❤

From John to Justin they were the best helped me in everyway possible so I can get a storage unit. Very very helpful...

I had to take a moment to express how pleasantly surprised I was when I called Simply Self Storage. Anthony answered the phone so professionally and went above and beyond. My only wish is every service or company I called had such an asset like him working for them. Thank you Anthony

Great and friendly service. Thanks John Terry

The golf cart ride was great. Good treating to customers.

The facility staff are always very friendly and helpful. They are quick to respond and strive to maintain a high level of customer service--and it shows. I rent a company unit here and they have been nothing but professional and accommodating. I would highly recommend this storage facility.

Anthony mills is the best

Service is the best along with the rates, 5 years of service with no problems. Would always return if ever needed again. The district training specialist service was great

John is very professional and friendly! He is very clear and consistent with information regarding our three storage units. The property is always very clean no matter the time of day. I would highly recommend others that need to store business assets to consider renting space from this location.

Good place Anthony was great and got me hooked up without a problem.great deals

John is the man

John Terry gave us great customer service.

The storage unit itself was supper clean and we'll built and the office and people were very helpful

Been there for 5 years John and the staff have been great

Great customer service and very flexible

Horrible customer service. Raised my rates without notifying me, then told me the date of the auction, but failed to mention I could bid on it beforehand and that the date he told me was when the auction ended. Convenient.

Very helpful very professional and reasonable rates

John was very helpful in explaining and answering all of our questions!

Very friendly!

Very friendly, accommodating, phenomenal customer service, and efforts made to meet your needs! John Terry will not disappoint! I highly recommend him to anyone looking for storage needs! Thank you John! 👍🏻

John is "simply" the best. He was so courteous and helpful while I was looking for storage space. He was able to find me just what I needed. His professionalism and attention to detail are such a rarity in the storage world these days, and he's truly a fresh of breath air. Overall, the units I rented were clean, spacious, and easily accessible. If I ever had issues, I knew that I could easily contact John to get the issue resolved. Additionally, the flexibility of the month-to-month lease was perfect. I'd definitely recommend renting here!

The rental procedure was very easy! The manager was very friendly, helpful and polite. The facility looks well maintained.

John Terry was incredibly nice and very helpful! The prices are reasonable too!

John, the property manager, was extremely courteous & helpful. Very genuine man, offering very genuine service. Grounds are clean & very well kept. Storage units are clean & maintained often. Rare to find these qualities in a service industry these days. Very impressed & would highly recommend.

My experience here with John today is fabulous. He really amazingly knows his job. I complemented him in knowing units available by heart, no paper in hand. He called before my appointment and very professionally welcomed me to my upcoming appointment one hour beforehand. I walked in and he immediately knew what I was interested in and set out to show me what he had. His demeanor is so friendly he seems like a new family member.

Great Job Anthony! You took care of me and got me right in. Thanks for all of your help!!!

Great service and super friendly employees!

Friendly, fast and super affordable!

Good low price storage unit. Very reasonable

Happy good would tell other people about it

I was met with courtesy and professionalism.

I have had a storage at this facility for over 8 years I have been through a couple of managers since then the one that's there now and his wife are very professional also very caring and very friendly they keep the place clean they are the best managers I have ever known are dealt with since I have been having a storage at this particular facility or any other one as far as that goes I cannot say enough about this particular business they give their customers it up and warm up most and appreciate your business on a personal basis and also professional they keep the property clean they keep things up to par God bless these people that are there they are wonderful I hope we can keep them there for a long time!

Mr John Terry provided excellent customer service and made what started out to be a bad day into a wonderful day. After having had a bad experience with another storage company, he made our meeting a delight. Thanks John.

Best people ever the property manager John was so nice did not rush nothing and found what I needed at the right price. He needs a pay raise haha very polite

Excellent customer service and very nice, secure facility. Found this location because it was very affordable and close to home. Would highly recommend.

John is very friendly, helpful!!

Quick and easy rental!

I needed a storage unit at the last minute. I came into Simply Self Storage on Beachway Dr. and they took excellent care of me and my storage needs. So if your looking for storage don't hesitate to stop in.

Very helpful and awesome customer service. Prices are reasonable. Recommended to others.

Great management very nice and friendly clean and pleasant

The team at Simply Storage is FANTASTIC! John Terry goes above and beyond to make sure that you are satisfied with your storage needs! If I ever need a storage solution in the future, I will be back! Thanks!!!

Owner is a friendly guy. Very flexible with payments if you are on time normally. go here I recommend it

My experience with Simply Self Storage has been great they are awesome folks to work with. I have known the property manager for 6years now a great guy...

Awesome customer service! Very good communication ! I will recommend family and friends.

They are very nice and friendly. I was late on my storage for a couple of months and they didn't auction my storage they gave me a chance to make a payment arrangement to get my stuff. I would recommend this place to anybody that needs a storage unit

I really like this storage company be sure see us again

Management was very helpful, even when I needed a larger unit at the last minute. They're always very nice.

Very reasonably priced. Management was always helpful, friendly, and immediately responsive. Would recommend!

Mice!!! I picked this storage facility after reading the good reviews, held my storage for 2 months paid my rent and for the insurance only to go get my belongings out to find that mice have destroyed my couch. We filed a claim with the manager and 4 days later he says rodents aren't covered by insurance. I know I'm not the only person this has happened to and it took him 4 days to tell us this information. So now I'm out my only couch and have to throw away the furniture that went with it because who wants a mismatch living room suit. Very upset and frustrated don't store ANYTHING here that could potentially get ruined by rodents because it most likely will and they are completely aware of they problem seeing as they have huge black boxes outside of the units. But they don't care nor will they help.

Very friendly staff. John followed up with me even after I missed 2 appointments. Best price I found for a monthly parking spot. Google maps leads you to their back fence not the front office.

They have mice and one of the managers told me buy stuff to get rid of them myself

All around nice place