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Address

7435 Rockville Road
Indianapolis, IN 46214

Full Service Kiosk Available

Office Hours

Mon-Sun Self Service - online & on-site eRental

Phone

317-643-4307

317-643-4307

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Sun Self Service - online & on-site eRental

Phone

317-643-4307

317-643-4307

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x10'
    Online only price
    $ 18/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 18/mo $36
    Online only price
    Half Price Sale

    No Obligation

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    5'x5'
    Online only price
    $ 19/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 19/mo $38
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    5'x10'
    Online only price
    $ 25/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 25/mo $50
    Online only price
    Half Price Sale

    No Obligation

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    7.5'x10'
    Online only price
    $ 27/mo
    Online only price
    Half Price Sale
    Medium 7.5'x10'
    • Inside unit
    • 1st Floor
    $ 27/mo $54
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 36/mo
    Online only price
    Half Price Sale
    Medium 7.5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 36/mo $72
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 37/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 37/mo $74
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 52/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 52/mo $104
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 54/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 54/mo $108
    Online only price
    Half Price Sale

    No Obligation

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    12'x25'
    Online only price
    $ 55/mo
    Online only price
    Parking 12'x25'
    • Uncovered parking
    $ 55/mo $74
    Online only price
    1 unit left!
    Limited availability

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x15'
    Online only price
    $ 60/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 60/mo $120
    Online only price
    Half Price Sale

    No Obligation

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    10'x20'
    Online only price
    $ 65/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 65/mo $130
    Online only price
    Half Price Sale

    No Obligation

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    10'x30'
    Online only price
    $ 80/mo
    Online only price
    Half Price Sale
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 80/mo $160
    Online only price
    Half Price Sale

    No Obligation

Self-Storage Near Indianapolis
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Chapel Hill Storage Units In West Indianapolis

Chapel Hill Public Storage is the perfect place to find cheap self storage on U.S. Route 36 on the west side of Indianapolis.
A convenient location, this property is less than 10 miles from downtown Indianapolis, less than five miles from Indianapolis Motor Speedway and approximately seven miles north of Indianapolis International Airport.
Commuters heading in and out of downtown along Rockville Road each day can use a 5x5 storage unit as somewhere to pick up and drop off important work-related items or workout gear 7 days a week.
Residents in the apartments or mobile home parks off of Ronald Regan Parkway will love being able to store some furniture, a coffee table or several boxes of clothes and belongings in a 10x10 storage unit at this facility.
For a family near Garden City Elementary School, when the kids move out or head off to college and it's time to re-do their bedrooms, let a 10x30 storage unit hold mattresses, bedframes, dressers and closets full of clothes, with plenty of extra space to spare for other various items around the house.
Just west of Girls School Road, this location features indoor storage units and outdoor storage units, as well as the option of climate controlled storage units.
Plenty of rental spaces for vehicle storage are on site at this location, including enclosed, covered parking spaces too. Looking for RV storage or boat storage? This property offers storage options for those, as well.
When searching for cheap storage units on the west side of town, look no further than this Indianapolis Public Storage in Chapel Hill.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 384)

February 27, 2024
Google Public Storage Liam Thomas
Chelsea provided a great experience
February 25, 2024
Google Public Storage Erin Whitlow
February 3, 2024
Google Public Storage michael weber (umopapisdn)
your stuff isn't safe here. my large unit was almost completely emptied out after someone smashed through the door of my interior unit. the top of the unit is open to the building, so just a couple people could hop up and see what was inside. the door codes to the building are never changed, so anyone who has ever rented here could've gotten in to the building and since there is no staff on-site there is absolutely nothing to prevent someone from entering the facility by following another renter in or out. hopefully the insurance they make you buy pays out, but there was a lot of stuff that can't be replaced. i thought i had made a good choice by storing here, but i was clearly mistaken.
January 15, 2024
Google Public Storage I ain't Da 1
December 29, 2023
Google Public Storage j johnson
No staff. Had to talk through a telephone to get staff help.
December 19, 2023
Google Public Storage Leslie Covarrubias
Very bad experience. Property manager was very rude. I was looking for a parking spot for a medium size comercial vehicle. She denied because “you can’t be running a business out of our units” even though their website advertises businesses vehicle storage
November 21, 2023
Google Public Storage Bob Swintz
Leasing process was easy and efficient. Had trouble with initial access, but employee was right there to assist and Robin called to check in and answered all ky questions.
October 31, 2023
Google Public Storage Jennifer Torres
Robin yes was friendly and asked if i ever need any help i can call this number 7 Days a week good service
October 29, 2023
Google Public Storage sierra goss
Thank you so much Ms Darlene you were great…and sorry if I spelled your name wrong
October 28, 2023
Google Public Storage Gildardo Trejo
There is a man living in unit A038. I think he may be entering other units. I told the property manager Joselyn weeks ago and he response was that she would looking into it. I have items missing from my unit and I'm sure he took them. I found him climbing down from the top of the units today. I store business supplies and always come by around 8:30pm and he is there everyday in his unit with the door down. Maybe there is an inside theft ring going on here.
September 8, 2023
Google Public Storage Kenneth Priest
September 5, 2023
Google Public Storage Glenda L. ALston
The young was very nice and helpful
July 31, 2023
Google Public Storage Roger Canatsey
Rude staff
May 7, 2023
Google Public Storage Ke'Love Moss
April 8, 2023
Google Public Storage Cristian_Q
January 23, 2023
Google Public Storage Denis J Mancia
I’ve been using this place as storage for a few months now but, I’m definitely considering leaving to somewhere else. There’s never anyone on site to speak to in case there’s anything you need help with. They raised their prices skyrocketing! Went from $72 to $112 for no particular reason other than “just because”. I’m now looking for somewhere to bring my business to as this has gotten expensive and no so great service.
January 19, 2023
Google Public Storage Bear
January 14, 2023
Google Public Storage Mikel Tetrick
January 10, 2023
Google Public Storage KAY
I give them a 3 because I bought a storage unit through an auction and it took me two days to be able to pick my unit up.
November 27, 2022
Google Public Storage michael taylor
September 6, 2022
Google Public Storage tom walters
Someone drilled my lock an put another on, I have no idea if my property is in it. Nobody at storage place to help. No phone help, property manager is to call me back. 4hrs an no call.
September 4, 2022
Public Storage Chicquita Love
Went to one one Rockville Rd all the windows had paper up to them !! Did this location shut down? Can i make my payment at a different location?
September 1, 2022
Google Public Storage Keith Taylor
Hershey is a very nice and dependable person
August 30, 2022
Google Public Storage Barbara Hansen
I needed assistance today. Hershey was a great help in getting my account in order. She is awesome!
July 4, 2022
Google Public Storage Jennifer Stephens
Heaven forbid you end up being there after 9pm. If you are make sure you have a phone and it's charged because you WILL BE LOCKED IN and when you call the number to get let out just put it on speaker, and set the phone on your dash because you'll be waiting a good while for the next representative to help!! I understand not being able to access your unit that cost a arm & a leg, but not being able to exit after hours that's something else. Kinda makes you feel trapped and any minute the walking dead are going to come from every direction!!! I'm kidding...kind of!! But seriously Public Storage you should really change that policy. NO ONE likes moving to begin with and it's really hard when it's just 2 people so when all is said and done all we want to do is shower eat and go to bed. Not, listen to elevator music on hold while waiting for representative to answer and send a signal to open the gate. That's all!
July 2, 2022
Google Public Storage Shay Johnson
Hershey was amazing. Give her a raise!
July 2, 2022
Google Public Storage TASHA WILLIAMS
Hersey was great awesome customer service
June 20, 2022
Google Public Storage Don Sudduth
Very friendly and professional folks manage this location a d I highly recommend it for their effort and servuce delivery. I had interactions with Hershey both in person and on the phone and she was outstanding, she takes pride in keeping the property in a presentable and safe condition. I also spoke with Michele who was also friendly and professional as well as willing to offer assistance like Hershey. Nice to have a good experience in a storage facility as they are not always as pleasant.
June 10, 2022
Google Public Storage Kim Mendoza
Hersheila was very patient & provided great customer service!
June 2, 2022
Google Public Storage Jose Hernandez
Rachelle she is the best person tshe is one of the best people who has attended me she helps her in everything until the end thank you thank you very much Rachelle
June 2, 2022
Google Public Storage Brittony Meyer
Everytime I bring my parents up here to pay a bill no one is here. We wait and wait but no note or anything. They come after a hour or two of waiting everytime. This is getting ridculus. They could at least put a note on the door when they might be back.
May 31, 2022
Google Public Storage Brian Banks
Hersheila was outstanding
May 31, 2022
Google Public Storage GNe Krow
Hersey was fantastic. she easily fixed my mood with her cheerful attitude and even with over and behind with getting me in at the end of her shift and also got me a storage quickly
May 28, 2022
Google Public Storage Tina Lewis
May 22, 2022
Google Public Storage Amy Strohmeyer
Hersheila
May 22, 2022
Google Public Storage Alexandra
Hersheila is awesome and amazing help
May 22, 2022
Google Public Storage Carol
Hershey fantastic customer service.
May 19, 2022
Google Public Storage John Garlough
Hersheila is great always eager to help.
May 19, 2022
Google Public Storage james dodd
Hershey did great
May 17, 2022
Google Public Storage Kelly Wilkie
May 11, 2022
Google Public Storage Rodolfo Mota
Hersheila , excelent worker and help me a lot. She is a keeper
May 4, 2022
Google Public Storage XXEL Gaming
Hersheila was upbeat, happy, and helpful. She made my experience quick and painless. Great service
April 21, 2022
Google Public Storage Joe Finsternis
People are never here, even well after opening time.
March 16, 2022
Google Public Storage Elle Lusk
This is our first time getting a storage space. Hershey made it so easy and we were comfortable doing it. We recommend this place.
March 16, 2022
Google Public Storage Legitosity
Hersheila is the best!
March 15, 2022
Google Public Storage Marggie Kamuwanga
Hersheila did an excellent job. Answered all my questions.
March 4, 2022
Google Public Storage Hector Rosario
Great service. Manager set me with exactly what I wanted for my business. Very professional and knowledgeable. Very satisfied.
March 3, 2022
Google Public Storage Brian Phillips
Hersheila did an excellent job helping me!
February 25, 2022
Google Public Storage Frezghi Abraham
February 22, 2022
Google Public Storage Karen Lindsay
Hershey was excellent customer service skills,very knowledgeable about the location and very in formative, very nice, patients, you all need more staff just like her. She was very awesome and she definitely needs a raise.
February 18, 2022
Google Public Storage Andrea Reaves
Great service from Teresa
February 17, 2022
Google Public Storage Denelsia Walker
Excellent service ‼️Hersheila was awesome, quick, and friendly. She needs a raise for being so phenomenal.
February 9, 2022
Google Public Storage don pecorce
Teresa, and her coworkers are so friendly, so helpful people, the customer service is awesome 👌, well done guys keep it up,thanks
February 9, 2022
Google Public Storage Juanita Melvin
Hershelia and Jean, were very polite and welcoming. My order request was handle with professionalism and laugh s.
February 8, 2022
Google Public Storage Malia Dunlop
Hershey was super helpful and friendly!
February 8, 2022
Google Public Storage jerry hahn
These guys were great! Super friendly and helpful. Jean was new and handled it like a dream. Her Sheila was training her and they worked great together! Thanks guys!
February 1, 2022
Google Public Storage Brooke Osman
January 24, 2022
Google Public Storage Lisa McMillin
Hershey great service
January 24, 2022
Google Public Storage Melisa
I just wish this place didn't have a limit of time you can get into your storage. I also have a hard time to get the app to open the gate.
January 19, 2022
Google Public Storage Jonas Pfeifer
Easy access and convenient for everything.
January 11, 2022
Google Public Storage Deanna Tratensek
Had the BEST CUSTOMER SERVICE EXPERIENCE I’ve had in a long time!!!!! Hershelia walked me through setting up the app for access, and was super friendly!!! I wish more people were like her; the world would be much more pleasant to interact with!
January 10, 2022
Google Public Storage Robert Pence
Hershey is awesome. Excellent customer service every time I come in.
January 10, 2022
Google Public Storage Erick Estrada
December 7, 2021
Google Public Storage Scott Voehringer
Hersheila was great help today, in helping make a transfer unit.
December 7, 2021
Google Public Storage Ken jones
Steve and hersheila was very efficient and helpful
December 7, 2021
Google Public Storage Jeffery Garrett
Great customer service
December 6, 2021
Google Public Storage Reba Labroi
November 12, 2021
Google Public Storage Charles Pettiford
Hershey did a great job I do not know what I would did whit out Hershey help . She was patient in help me get it done she get 100 stars in my book
November 8, 2021
Google Public Storage Tondra Morgan
Geovannia give great customer service, showed me how to download the Qr scanner, very professional at the Rockville Rd location!
November 6, 2021
Google Public Storage Danilo Colindres
November 6, 2021
Google Public Storage natnael meharay
Geovannie got me a better deal at another location. Great customer service
November 6, 2021
Google Public Storage Justin Newkirk
Great job Geovannie. Thank you!
November 6, 2021
Google Public Storage Juana Diaz
Geovannie was a good Spanish translator!
October 22, 2021
Google Public Storage jason allen
Hershey, and Tracy were both great. Very informative, and left me with no questions! Great job guys!!
October 12, 2021
Google Public Storage Samantha Staten
Hershey was awesome to work with! Very personable and patient!
October 10, 2021
Google Public Storage franklin mercedes
Can I just say that Hershey and her staff were absolutely amazing!!! They searched all over to find a place that was semi truck accessible. Not only that.... they were so sweet and helpful! Any trucker that needs storage in IN needs to contact them ! So good !!! Give these individuals a raise ! They deserve it ! If it were Christmas, I’d give them a bonus :) 10 out of 5 stars for this rating!
October 1, 2021
Google Public Storage Richard Wright
Jimmy and hershila
October 1, 2021
Google Public Storage justin wright
September 28, 2021
Google Public Storage Tina K Bennington TeamAdorkable
Hersey was fantastic and knowledgeable!! A+++++
September 6, 2021
Google Public Storage Larry Crousore
Nice and safe it's gated and clean
September 4, 2021
Google Public Storage Martha Williams
Wonderful service from Hershey!!
September 4, 2021
Google Public Storage Jessica Swetnam
September 1, 2021
Google Public Storage jonathon merryman
Hershey was awesome
August 18, 2021
Google Public Storage Elaina Brooks
Service was great, super friendly staff. If you need a place for your stuff, they can help you out!
August 5, 2021
Google Public Storage Rick Asbury
July 30, 2021
Google Public Storage Stephanie Blackman
July 27, 2021
Google Public Storage John Stevens
Are use Public Storage so much this is my second storage Sellitti and love it much better than the first due to the high ceilings
July 14, 2021
Google Public Storage Marianne Robinson
I had my storage unit with automatic payments taken out... they messed up 2 months in a row... charged me late fees twice for their mess up was told I would be credited but still waiting. No management high turnovers poor training. No matter what time or day (this year especially) was my account ever below $500. Not worth the trouble don't recommend it at all. Was $109 small print said they could raise it... jumped right up to 165....total night mare fixing their messups
July 13, 2021
Google Public Storage Helen Warrix
Hersheila is completely awesome! Thank you!
July 9, 2021
Google Public Storage Laquenda Verner
July 3, 2021
Google Public Storage bradley dairl
Shay and Hershey Great service very quick. Could not believe how efficient this was to pay at the counter. Very friendly thank you.
June 28, 2021
Google Public Storage Shelly Taylor (Shells)
June 17, 2021
Google Public Storage M A
June 4, 2021
Google Public Storage sergio arias
Hershey great customer service
June 1, 2021
Google Public Storage Alicia Rodriguez
Hershey was great!!
May 12, 2021
Google Public Storage Justin Gibson
Hershey
May 11, 2021
Google Public Storage Murray Brunnick
Great service! Rent from these guys, very helpful!!
May 2, 2021
Google Public Storage Lori Broadstreet
April 25, 2021
Google Public Storage Asit Patel
April 23, 2021
Google Public Storage Damion Cole
She was really nice costumer service help me fast and I felt comfortable energy with the service provided
April 22, 2021
Google Public Storage Gabriela Cabello
Now under the management team of Hershey / Deb, this Public Storage location is in a very accessible spot. The no-contact sign up was simple process and finding a unit to fit our needs was an easy thanks to Hershey. They happily showed us our unit and, when a former renter's lock was still on our unit, they quickly assisted in getting their lock off so we could access our unit. Overall very pleased with the service here.
April 19, 2021
Google Public Storage Ed Pierpont
Deb and Hershey were both very helpful in transferring my RV parking spot to one for easier access. They were very polite and eager to help and made the transition very easy.
April 19, 2021
Google Public Storage paul smoot
Hersheila was great! Took care of my problem.
April 12, 2021
Google Public Storage Ann Kratz
The new office manager, Hershey, was great to work with in solving our access problems. We appreciated her efforts in going above and beyond.
April 9, 2021
Google Public Storage Alecia Styles Nay
Great place to keep your belongings and the units are far enough apart you can load or unload even if someone else is doing the same thing. Only thing we dislike is it's not open 24 hours!
April 2, 2021
Google Public Storage brittany smith
sherry was the upmost respectful, caring, compassionate, and understanding respresentitive working for this company ive ever experienced at any establishement!! i really felt cared about and i appreciate that more than you all realize.
March 27, 2021
Google Public Storage jake carver
March 9, 2021
Google Public Storage Donald Williams
February 6, 2021
Google Public Storage Sandra
Facilities are clean and the staff is friendly and helpful. Phones calls are returned promptly. Highly recommend!!
February 1, 2021
Google Public Storage Lori Willett
Trish is wonderful and so much help. Great customer service
February 1, 2021
Google Public Storage Debra Hinds
Trish was awesome! Very helpful and very knowledgeable about her job!
January 28, 2021
Google Public Storage Rayven French
January 26, 2021
Google Public Storage Sabrina Smith
Excellent customer service. Very helpful
January 24, 2021
Google Public Storage Trisha sullivan
January 22, 2021
Google Public Storage Eliza Rambo
January 22, 2021
Google Public Storage Armis GBEGAN
January 18, 2021
Public Storage Mario Stone
Can I store a boat here? We need about 20 x 10 or larger
January 18, 2021
Google Public Storage Amy Wallace
January 16, 2021
Google Public Storage Rick Paugh
Friendly helpful service! Highly recommend.
January 13, 2021
Public Storage Mike Matthews
How much is the smiles
January 12, 2021
Google Public Storage mscyber kitty (NightOwl)
I met a woman there by the name of Trish she was really nice, and she helped explain everything very well. She even offered to help us carry the boxes to the car. Overall it was a great and warming experience. She also helped me feel a lot better about being a single mom and having a mom who currently is going through a heart attack. So it was a real nice experience. I would definitely recommend going here if you needed a space to rent with a good occupant who watches over everything for you!
December 31, 2020
Google Public Storage Steve Douglas
December 27, 2020
Google Public Storage Big Papi The Chef
Great service at this location. Trish was very helpful and professional.
December 9, 2020
Google Public Storage Bennie Douglas
I stopped in and got prices on an unit and had fantastic service!
December 4, 2020
Google Public Storage Sandra Hardwick
November 9, 2020
Google Public Storage E. Jane Eads
We just rented our storage unit and Michelle has been so nice and friendly. Michelle is very enthusiastic and highly motivated and is very helpful. Everything went so smooth and she is always making sure everything is ok on the property. She has great customer service skills and great management skills. She deserves a merit raise because she goes above and beyond. Excellent!
November 8, 2020
Google Public Storage D pears17
I have been at Public Storage for well over 15yrs and Michelle is by far the best Property Manager I have ever came across! She is a great asset to the company! I would refer all my friends and family to here!!
October 5, 2020
Google Public Storage Taylor M
Was closed multiple times during hours they claimed to be open. Lied about their prices. Didn't know the passcode to the door to get in. Ended up breaking our a class lid while doing a "storage check". Then they try to raise their prices in the middle of a pandemic. There's lots of other options in the area. Try those instead.
September 18, 2020
Google Public Storage George Jennings
September 7, 2020
Google Public Storage Jackie Gunn
Jessica a bad women♥️♥️♥️she rocks I love your respect and your humor 🥰🥰🥰
August 2, 2020
Google Public Storage Robbie Elliott
Property Manager Michelle is awesome! I would recommend all my friends to Public Storage!!!
July 3, 2020
Google Public Storage Robin Brown
June 27, 2020
Google Public Storage Bradley Scott
Have rented here for nearly two years and am at my unit once a week. The property has recently been cleaned up. I started to notice a positive difference within the past six weeks or so. I have met the new manager, Michelle. She is always out on the property cleaning and is very nice and helpful and enthusiastic. I would recommend this property based upon the recent positive changes that I have seen.
June 25, 2020
Google Public Storage David Sudhop
Never had an issue, quickly processed my locker needs.
June 7, 2020
Google Public Storage mary cooper
Michelle was terrific she helped us move from a smaller unit to a bigger one she was very helpful and they have cleaned up and made thinks much better
June 6, 2020
Google Public Storage Bob Hope
Clean, secure, friendly
June 2, 2020
Google Public Storage Denise sanders
March 9, 2020
Google Public Storage James Ross
Nice place courteous service reasonable rates
March 3, 2020
Public Storage Deandrea Salley
Can i pay my bill on line
February 29, 2020
Google Public Storage Charlene Colbert
Melissa was so awesome! Very easy to listen to and understand and so kind, helpful and friendly. Really knows her job and is very good at it! She needs a raise for sure! Those smiles she has are hard to come by and she is worth her weight in gold and derserves a raise!!!!😊❤️
January 31, 2020
Google Public Storage Deb Hatfield
Great folks !!! Melissa and sherry were great, professional and offered great updates!! Would highly recommend.
January 10, 2020
Google Public Storage Yvette Garcia
January 3, 2020
Google Public Storage Christian Snoddy
December 28, 2019
Google Public Storage Ja'Kayla Chapman
December 28, 2019
Google Public Storage James Peace
December 24, 2019
Google Public Storage Lamont Wilson
December 19, 2019
Google Public Storage Jerrica Espinoza
I've visited this Public Storage today and was helped by Melissa who answered all my questions and gave me the best rental price on a storage unit. They need more people like her.
November 3, 2019
Google Public Storage Ernest Bodrazic
Thanks for NOT BEING RESPONSIBLE for my $3000 trailer being STOLEN! You would think that being in a gated facility, with a hitch lock on it would be enough to secure it. So glad to have wasted money on lot rent.
November 2, 2019
Google Public Storage Austin Criglar
October 23, 2019
Google Public Storage Martha Medlen
Very nice storage facility. Sherry was very helpful.
October 11, 2019
Google Public Storage sylvie mcnew
Sherri is awesome! She was so sweet and kind and helped me understand what I needed !
October 11, 2019
Google Public Storage no one
Sherri is amazing! Always smiling! She is the best at customer service
October 11, 2019
Google Public Storage Abigail Dawson
I received great customer service from Sherri and will definitely use this place again in future!!!
October 11, 2019
Google Public Storage Eric (Shadowfax)
Great service.
September 30, 2019
Google Public Storage Brian Duncan
September 21, 2019
Google Public Storage Tim Leslie
September 19, 2019
Google Public Storage Soy Diaz
Ok
September 12, 2019
Google Public Storage Grvvn Wxxb 悪
Always good service
September 8, 2019
Google Public Storage KeyWanna Coe
The lady in the office is nice and helpful.
August 8, 2019
Google Public Storage Dieuvilas Joseph
Good service to the storage save your thing
August 4, 2019
Google Public Storage Kim Lewis
August 2, 2019
Google Public Storage Ariel Baker
Clean area. Great personality. Very helpful 😊👍🏾👍🏾
August 2, 2019
Google Public Storage Samantha Baker
Melissa is professional and very helpful
August 1, 2019
Google Public Storage Jeff Paynter
Great staff, awesome storage place, love these guys
July 31, 2019
Google Public Storage c wil
Melissa is great
July 31, 2019
Google Public Storage Dustin Hubbard
Nice manager nice place
July 30, 2019
Google Public Storage Tameca Niemann
Melissa on Rockville is Awesome.
July 25, 2019
Google Public Storage Kenneth Garibaldi
Great customer service. Sherri and Melissa were extremely accommodating.
July 23, 2019
Google Public Storage Siedah Baby
Nice place, clean the lady that works there was awesome! Had an overall pleasant experience on Rockville rd location
July 2, 2019
Google Public Storage Natalie Garcia
I went to Public Storage located on Rockville Road and Melissa went above and beyond the line of duty. I wasn’t sure which storage unit to get and Melissa showed me a 10’x15’ along with explains all other option I had to choose from right before the facility was closing. Melissa was very helpful, patient and deserves more than just five stars!! She set me up with the 10’x15’ storage unit in no time!
June 23, 2019
Google Public Storage Don Patton
Office says open at 9:30am. Been sitting here for an hour with no staff in site. So far this place is worthless. **Update** Someone strolled in at 11. People at the 1-800 number tried to tell us staff were probably in the back cleaning even though we could visibly tell there was no one else on the property. Go somewhere else where the door isn't locked during open hours and you're not given the run-a-round.
June 20, 2019
Google Public Storage que ball
June 15, 2019
Google Public Storage J Brand
I think the storage is safe place, and the staff you can trust ,SHERR S HAS BEEN MOST HELPFUL FROM START TO FINISH!!. MY UNIT GOT WATER DAMAGE,WHICH I WAS SURPRISED BECAUSE IVI' USED THEM BEFORE. AWESOME FOLKS THERE AND THE PRICE IS RIGHT AND THEY DON'T JUST RAISE THE RENT ON YOU,SO IF KNOW HOW MANY MONTHS YOU WILL NEED IT STATE IT AT FIRST ,RATES SEEM TO STAY THE SAME UNTIL THAT MONTH YOU STATED ENDS THEN IT WENT UP 2 DOLLARS. YES I WOULD USE THEM AGAIN BUT CLIMITC CONTROL ONLY
June 11, 2019
Google Public Storage NightCrawler XP
June 10, 2019
Google Public Storage Melanie Jarrett
Sherri or Sherra is AMAZING!!! I forgot exactly her name, but she was so hopefully during my experience with my storage unit. I had a relocation package with my new job and she assisted with my smooth transition. The units are clean and spacious! Public storage should be proud to have an employee like her.
June 9, 2019
Google Public Storage Carson Tuttle
Melissa was AMAZING!! Very professional and super helpful! Thank you so much for a great experience!
June 8, 2019
Google Public Storage Arturo Delarosa
June 7, 2019
Google Public Storage Mckinley Mcgee
June 6, 2019
Google Public Storage Fernando Portillo
Sherri is a very helpful and friendly worker, she is always available to answer questions and gives the right answers, she helped me with the supplies I needed. Sherri earn 5 stars because the great manager that she is.
June 3, 2019
Google Public Storage Properties Maxsstarman
I love this publi storage facility. The property manager Sherri is lovely. She took real good care us. She is very well mannered and very polite. Because of her I reccommend this facility to all my friends. Just because of Sherri. She is great. 5 stars
June 3, 2019
Google Public Storage Maxs Starman
I love this public storage facility on Rockville road. The manager Sherri has gone above and beyond for me. She is fantastic. She is very helpful and polite. I recommend to anyone who sees this posting, to use this facility. Ask for the manager Sherri. Trust me it's worth it. 5 stars.!!!!!
May 14, 2019
Google Public Storage Dedgrick Carter
The ladies down there were awesome. Beyond professional
May 8, 2019
Google Public Storage Judie Voight
Sherri & Melissa were excellent customer service. They helped me with information and a thought of size was perfect. I thank them both and was totally satisfied with my unit. Thank u, Judith Voight
May 7, 2019
Google Public Storage Amanda Andrew
Melissa was awesome! So helpful, friendly and courteous!! Love these ladies! And the security is great! Love!!
May 2, 2019
Google Public Storage Tonya Jones
Melissa & Sheri Rock they are awesome never have any problems always helpful Go 100% out of their way to do what they need to do to help people highly recommend
April 27, 2019
Google Public Storage Nickolas Ellerbe
Melissa was very helpful and did a wonderful job assisting me with my rental of a larger storage unit than what I had initially thought I needed. Thank you so much!
April 22, 2019
Google Public Storage Angelique Webb
I had a great experience there the worker was very nice and patient with me for I am a difficult customer who needs more understanding of things she was very professional and she help me clearly understand
April 17, 2019
Google Public Storage Timothy Rader
Melissa was very professional, got me in and out in no time at all. Very knowledgeable and great customer service. Would definitely recommend!
April 16, 2019
Google Public Storage Rebecca Bilbrey
I been a customer since 2012, and the front desk people have always been very helpful. Melissa and Sherri always very personable and helpful. They are great ambassadors for the company, although I dont understand the pricing of units for long term customers.
March 14, 2019
Google Public Storage Quincy Wells
My wife and I we’re looking for a storage unit because we are moving out of town. I came in and Melissa was very helpful and friendly. The next day I need some supplies and Sherri help me. I would highly recommend this public storage. Great service!!!
March 9, 2019
Google Public Storage J D
Quick and easy, Melissa was very helpful
March 2, 2019
Google Public Storage Danielle Kendall
February 26, 2019
Google Public Storage bob big
antje was very good and kind
February 24, 2019
Google Public Storage BigDaddy 993
Ms Jackie was Awesome.. very helpful I'm super glad that she helped me..
February 15, 2019
Google Public Storage J McClain
Highly disappointed in the service I received at the Rockville road location. I called to set up a storage unit for a vehicle. The lady over the phone was very helpful and nice ( not located at Rockville road location ). I showed up at 3:30 (store closed at 5pm ). First, the front door was locked. I went to my car and returned a few minutes later to the door unlocked. The lady at the desk seemed like she had no interest in helping me and made me feel as if I was an inconvenience to her. She then told me I needed to have vehicle registration to be able to claim my reservation. ( I was never told this in earlier conversations) which was no big deal. I told her I has to run and grab the title and I would be returning before 4:30. She told me that was fine, as long as it was by 4:30 because it took 30 mins to do paper work, which I was fine with. I drove all the way across indianapolis to get the car I was storing and registration for said car. I returned at 4:20 to the front door locked once again. The lady pointed at the sign on the door from the front counter saying " we will be back at 9:30am ymhe following morning ) this is the same lady that KNEW I was coming back with the car and registration. At this point, I was upset. I called the store and the lady inside answered. I asked her why the door was locked when she knew I was returning same day. She then blatantly lied to me and said the power had gone out, While 10 feet away from the the electric gate opened. I told her the power was on because I could see the lights I. the store, she then said the computers where off and wouldnt reboot. I said " it takes 40 mins for your system to reboot?". The truth then came out that she had to do a bunch of paperwork so she could get to another store to finish it as well. My time isimportant. If the business is going to close almost an hour early to file paperwork, then the time on the door shouldn't be 5pm. I live 2 hours away and specifically made the trip that day for the reason they said it would be taken care of. This may be the worst customer service I have ever received. To the customer, you're the company and I feel this was a terrible representation of this company. Personally, running my business, if one of my employees treated a customer the way she treated me, they would be terminated.
February 2, 2019
Google Public Storage John Bendel
Antje was very friendly, gracious, and helpful with my needs today.
January 12, 2019
Google Public Storage Christina Bruce
Melissa was extremely helpful with all of my questions and concerns. Very happy I chose this site!
January 3, 2019
Google Public Storage Latrecia Chapman
Hi! I loved my experience at this location, the lady Melissa there was wonderful she was so inviting and helped me with all my questions. Also went out her way to help me with my load. I haven't yet purchased a unit but upon moving this place will be the location. Thanks Melissa
January 3, 2019
Google Public Storage Cassa William
I’m just moving to Indianapolis and I’m staying with my cousin. I have to put my belongs in storage.Melissa had a great personality and was very helpful. I wish it was more people like her. She was patient with me.
December 8, 2018
Google Public Storage Chrystal Brown
The place is nice and clean.
December 6, 2018
Google Public Storage Arron Tilley
Service sucks
November 21, 2018
Google Public Storage Lilly Cordell
November 20, 2018
Google Public Storage Stephanie Lee
Jennifer was such a huge help. She made our move so easy with taking the time to show us any units we wanted to see for size. She was patient and knowledgable and so friendly. I'd recommend this store to anyone. The store itself was very clean and even smelled nice. Quick and friendly service.
November 17, 2018
Google Public Storage Alli Farrington
The facuilty is clean and the staff is nice. I had some questions, and the lady at the front answered them all with ease!
November 6, 2018
Google Public Storage Kimberley Worland
VERY RUDE SERVICE! THEY DON'T KNOW WHAT THEY'RE DOING!
November 1, 2018
Google Public Storage Divia Nelson
October 4, 2018
Google Public Storage Billy Kirkham
Pricing themselves right out of business
September 8, 2018
Google Public Storage Will Dugger
Justice gave me an awesome experience!
August 25, 2018
Google Public Storage Ujunwa Adirieje
This storage gat good security.
August 24, 2018
Google Public Storage Elle D
August 1, 2018
Google Public Storage Angela Thomas
July 4, 2018
Google Public Storage David Ray Burgoon
Went to empty my unit no lights doors on exterior of building wide open. Dirty and in disrepair. Mngmt is to lazy to keep property clean and in good repair Don't recommend.
June 14, 2018
Google Public Storage Arthur Whaley
The ladies were helpful & polite
June 7, 2018
Google Public Storage Bhri'ona Shoff
Justice was very nice and extremely helpful. Ready and happy to answer any questions I had. My first time renting a storage unit and it was a wonderful experience.
May 31, 2018
Google Public Storage Alan Cruz
Jackie was wonderful! She was patient and very friendly and helpful!
May 31, 2018
Google Public Storage tania lopez
Jackie was very friendly and helpful with great prices and deals!
May 24, 2018
Google Public Storage Christine Hayes
Great place to rent from.
May 22, 2018
Google Public Storage Teshome Tesfaye
OMG!!!!!! Speechless!!
May 13, 2018
Google Public Storage tasha nichols
Worst experience ever. The associate in the office lack social skills and is extremely unprofessional. After booking online and having my reservation and unit confirmed the day before I went into the store for her to look at me and say too bad I’m busy come back another day? The district manager never returned my calls either. Horrible customer service do not rent here!
May 2, 2018
Google Public Storage Tammy Scruggs
Jackie was very nice and helpful and was very throw thanks for your help and friendliness
April 18, 2018
Google Public Storage Janet Priest
Very good experience.
April 12, 2018
Google Public Storage Safiya Thomas
Great customer service makes u feel great about storing ur belonging...thanks ms jackie
April 4, 2018
Google Public Storage Dodie Babb
Very friendly and knowledgeable
March 28, 2018
Google Public Storage Mary Hartman
Jackie and Justice are a good team. Nice ladies, helped me downsize to a unit close by my larger unit, as to not have too much manual labor. Thank you!
March 26, 2018
Google Public Storage Aimee Gross
Melissa was very nice and very helpful, she also helped me to find the best pricing for my stuff according to storage size....
March 26, 2018
Google Public Storage k kader
Great customer service...
March 16, 2018
Google Public Storage Brian Chapman
February 5, 2018
Google Public Storage Alize Atterberberry
I was looking around for quotes on a storage and Justice was very helpful... I would recomend her to anyone you won’t regret it.
February 1, 2018
Google Public Storage Tee Porter
A huge shout out to "Jackie." She provided me with exceptional customer care today. Ms. Jackie took the time to walk with me to view multiple units, in frigged cold temps, to ensure I chose the appropriate size. THANKS Ms. Jackie !
December 10, 2017
Google Public Storage J Money
I guess my stuff is safe and dry, but they are expensive as hell.
November 22, 2017
Google Public Storage Jonathan Sanich
Staff was always really helpful to me. Any problems that arose there were quick to solve and they helped me get my unit open after I lost my key. Highly recommend
November 4, 2017
Google Public Storage Jackie Humpherys
Antje, she was great to work with today, explained everything very clear. What was most important In A bad time in life she made this Experience awesome. Thank you!!! Jackie H
November 1, 2017
Google Public Storage Brian Spencer
Antje and justice I love there customer service 😁
October 7, 2017
Google Public Storage Sweet1 Ngi
Antje was very personable, fast and efficient
October 6, 2017
Google Public Storage Mike Naspinski
Antje She is awesome!
September 29, 2017
Google Public Storage Todd Freeman
Antje very helpful and friendly. Very clean and affordable. Been here 2 years and never had an issue.
September 29, 2017
Google Public Storage Megan Reynolds
Antje she was very polite and very helpful. I loved her customer service.
September 22, 2017
Google Public Storage kimberly wade
I have been a customer for years with Public Storage. Until this year things have been very good. It is declined since the mangager, Angie, has been there. My advice to you is that any conversations you have with her should be in writing or recorded. She has consistanty told me one price or policy and then changed and or denied what she said. I have even had witnesses to these situations. I am ready to go to to another business as soon as I am out of this location. Today was the last straw after she denied telling my dads payment date was changed from the 1st to the 15th. The call ended with her calling me a liar and hanging up on me. I am my dads caretaker as that he has Alzheimer's/Dementia. This is not a hassle I need right now. I have tried to contact the district manager by phone and even had customer care email her. She has not responded for this entire week. Today customer care had me reach out the the manager above the district manager. As you could guess still no response. This is not charcterisic of the service I used to get. I hope someone sees this and responds to me. Just for your info the other agent working at this location is who advised me to escalate this issue as that she said that the manager is this same way with most of the customers.
September 13, 2017
Public Storage Molly Dobbs
Can you pay by money order?
September 7, 2017
Google Public Storage Kay Venable
Friendly and very helpful
September 1, 2017
Google Public Storage Paul Burger
Place is well kept up and secure but cost has risen dramatically. I had stuff there for 13 years and went from $39 to over $100! Almost 200%! Way more than inflation!
August 25, 2017
Google Public Storage Ethel Steele
Went here Tuesday around 4 and the young lady that helped me was very helpful and welcoming and she had a very pleasant personality 😁☺
August 7, 2017
Google Public Storage Scott Hovland
Antje and justice are great people very friendly and excellent customer service :)
August 5, 2017
Google Public Storage Ron Bain
Antje and justice custumors service is excellence at public storage on rockville rd in indianapolis i would refer it to anyone wouldnt go anywhere else
August 2, 2017
Google Public Storage Haley Gordon
July 6, 2017
Google Public Storage Robert Bradford
Antje was a Wonderful help and very courteous.
July 1, 2017
Google Public Storage Gabriel Zuniga
Antje her customer service is great no problems there😀
July 1, 2017
Google Public Storage Kev C
Antje is great with customer service.
June 2, 2017
Google Public Storage BiggRuss Smith,Jr.
Antje was very kind polite and friendly...great customer service great
June 2, 2017
Google Public Storage robert davis
Antje has excellent customer service!
June 2, 2017
Google Public Storage Jon L.
Antje was excellent customer service. Highly recommend this public storage location, Antje is the manager and she will help all the way:)
June 1, 2017
Google Public Storage Patricia Phaeton
Antje is awsome wonderful customer service
May 21, 2017
Google Public Storage Michael Foster
Easy access.
May 13, 2017
Google Public Storage David Fadiya
Antje customer service is excellent.
May 13, 2017
Google Public Storage Scott
Antje excellent customer service! Very kind and polite :)
April 30, 2017
Google Public Storage Justin Mark
April 24, 2017
Google Public Storage ReeReedaz. Masmas
Antje And justice was Excellent!!!
April 6, 2017
Google Public Storage Sandi Wagoner
Antje customer service is absolutely wonderful.she is a big help to me.
April 1, 2017
Google Public Storage Ronald Smith
Antje
April 1, 2017
Google Public Storage Mudd Outlaw
Antje just grate
March 31, 2017
Google Public Storage Paris Tuggle
Antje was a very very sweet lady who helped me out with the storages and helped me pick the right one. Id would recommend this storage to anyone, so thank you thank you :-)
March 5, 2017
Google Public Storage Richard Bowens
Antje customer service's excellent
March 4, 2017
Google Public Storage Ugo Art
March 1, 2017
Google Public Storage Ronald Britton
Antje it is excellent
March 1, 2017
Google Public Storage Nicole Livingston
Antje is Very Sweet and outgoing. Made us feelling extra safe n comfortable. And services were Fast and Great, and convenient
February 16, 2017
Google Public Storage Sherri Harsh
Antje very helpful friendly thorough professional. I can tell this will be a great experience
February 15, 2017
Google Public Storage KelseaMarie Buffa
Since darnell left this place has gone so down hill ive been calling in for months to make a payment bc i have no vehical and i was in the hospital with my son and myself being sick they call today to inform me my stuff would be auctioned off tomorrow morning and they seen i have called just havent had time to call me back regaurding my unit like are you kidding me! Who runs a bussiness like this now im supposed to contact erica freeman to find out what the hecks going on and got a voicemall for a guy name david! This is legit horrible i asked if i can pay it next week or make a payment today and they refused it!
February 9, 2017
Google Public Storage Khadi
Antje was really nice and helpful, got me a storage unit right away. Also very reasonable price. I would definitely recommend this to anyone.
February 4, 2017
Google Public Storage Deborah Ammend
Antje. Is amazing. Her customer service is out of this world she always calls just in case you forgot and if she is here when you come she always greet you with a wonderful wonderful smile I wouldn't put my stuff anywhere else after having the experience with her
February 1, 2017
Google Public Storage jamel owens
antje was great professional and pollite
January 4, 2017
Google Public Storage Lydia King
Antje was very friendly and helpful received great customer service
January 4, 2017
Google Public Storage gurpreet singh
Antje excellent customer service
December 4, 2016
Google Public Storage Dream Big (Louie)
Antje was great excellent customer service.
December 3, 2016
Google Public Storage Rachel Wilson
Antje is always very helpful when I come in. She is always cheerful and upbeat!! Very happy
December 2, 2016
Google Public Storage Selina Lawson
Antje gave me outstanding customer service.
December 1, 2016
Google Public Storage Naptown Menace
Antje is very helpful and friendly..the customer service was pleasant and will most definitely be doing future business
November 23, 2016
Google Public Storage Melanie Knox
Do not fall for the $1.00 move in...i walked out paying 75.00 after stuff they dont advertise
November 13, 2016
Google Public Storage Amber Parker
Antje
November 4, 2016
Google Public Storage Kendra Hedgspeth
Antje was a great customer service rep! She answered all my questions and was very helpful!
November 1, 2016
Google Public Storage Randy Thomas
antje and rachel there where great
November 1, 2016
Google Public Storage Omar Colmenares
Antje was wonderful, very polite and her professionalism was wonderful. I highly recommend this site to everyone. Enjoy it!!
October 2, 2016
Google Public Storage Kyle Sanderlin
Antje was excellent. Very quick and thorough. Helped me finish up the process.
October 2, 2016
Google Public Storage Troy Withers
No problems
October 1, 2016
Google Public Storage Michael Pawelczak
Antje and are the best people to deal with if you ever need anything to do with moving and storage. They were great help to my family and I
September 6, 2016
Google Public Storage Patty Beer
My husband and I are out of town and Mr. Darnell and Dameon were great since the Moment My Husband and I walked in until We walked out the door. We were looking for Climate Control Units and they made it possible for us to get one when they Were at the end of the Month and Last minute. Explain and Showed everything, Mr. Darnell gave us perfect Recommendation on How to Pack our stuff and Even Sold us a couple of Accessories we needed but had not thought about (like the Mattress Bag) very helpful and Friendly staff they have. I would recommend this facility to anyone who may need one. They make you feel welcome and comfortable. Great Jobs Keep up the Good Work! =] Keep that Friendly Facility.
September 4, 2016
Google Public Storage David Errett
Darnell and Rachel were great from the moment I walked in to the moment I left. Darnell helped to save me a lot of money by recommending I transfer from one unit to another larger unit instead of renting a second unit. He also allowed for me to borrow his cart which allowed me to move all my stuff without any issues. Darnell and Rachel were polite and friendly though out the process and I would definitely recommend anyone who is looking to store their belongings to rent from them
August 5, 2016
Google Public Storage Katrina Kirchner
August 1, 2016
Google Public Storage Joseph Hsu
Darnell was extremely friendly and professional. Facility was clean and easy access from downtown. Will recommend for others for sure.
July 26, 2016
Google Public Storage Angela Gomez
I stopped into the store to buy boxes and Darnell gave great customer service.
June 3, 2016
Google Public Storage Chris Ya
Keep Darnell. Some of the best customer service i have experienced in a long time. knowledgeable, personable. I will do business with Public Storage yet again.
June 1, 2016
Google Public Storage cecile Armstrong
Antje and Darnell gave me great customer very clean place thank you
May 5, 2016
Google Public Storage Damon Hill
Mr.Darnell is a very helpful an polite manger,the service he provides is outstanding. And even though Jessica is a knew employee,she has provided good service as well.
April 1, 2016
Google Public Storage Kawana Rule
Darnell and Lee have awssome customer service
April 1, 2016
Google Public Storage Latence Houston
I have only encountered excellent customer service with each visit to this location. The staff is extremely helpful and professional. Darnell and Lee are absolutely great and detailed.
April 1, 2016
Google Public Storage Kristen poindexter
Darnell is most friendly and knowledgeable property manager there! Always willing to be of assistance!
March 30, 2016
Google Public Storage heaven moore
The experience that I had recently at the Public Storage at 7435 Rockville Road in Indianapolis Indiana was superbly helpful. The gentleman, Darnell, went out of his way to offer assistance in my search for the right storage space for my needs. The explanations he provided helped me make a very informed decision without pressure or bias. He was very personable and welcoming. Thank you Darnell! Sincerely, Karen Moore, customer.
March 11, 2016
Google Public Storage Marie Fernandez-Baptise
My experience was absolutely a professional and helpful experience. The property manager Darnell, was very patient, helpful and provided excellent customer service. As well as Melonie who was a pleasure in assisting me with my storage.
February 9, 2016
Google Public Storage Nekia Hoosier
Just paid my bill and J.D.'s customer service was awesome! Thanks Darnell and J.D.
February 1, 2016
Google Public Storage Ebony Jackson
Darnell and J.D. are amazing! They were knowledgable, nice and patient. They are an asset to the company and it was a pleasure to interact with them!!
January 10, 2016
Google Public Storage Goddess
I was in the office to pay my bill and Darnell's customer service was great as usual! Thank you, sir!
January 9, 2016
Google Public Storage LaTosha Drane
Darnell and Melonie show us great service. They were very helpful and and answered all of my questions without hesitation. Great people!
January 8, 2016
Google Public Storage Megan McKinney
Darnell was amazing to work with. He made the entire process of obtaining the storage facility & moving out very easy! I highly recommend this location to anyone!
December 10, 2015
Google Public Storage Jason Heaney
My experience was great! Darnell and Briana were very helpful and got me setup with a storage unit very quickly! You can tell they knew what they were doing and they answered all my questions and made me feel welcome.
December 9, 2015
Google Public Storage Jessica Jenkins
Darnell & Briana were so very helpful! And quick! Thank you very much!
November 7, 2015
Google Public Storage Erika Martin
Darnell gave exceptional service today with my need of immediate storage for my move. I am looking forward to promoting this company to all my friends.
November 1, 2015
Google Public Storage Dom’Nesha Elder
My experience at the Public Storage was wonder. Mr. Darnell was very nice and helpful. He knew what he was doing , he explained everything very clearly. He has a wonderful costumer service attitude. Thanks for all your help Darnell. Keep up the good work. !
October 16, 2015
Google Public Storage Sarina Sanders
Darnell was awesome and very helpful!! He made my moving process quick and painless and gave me very helpful suggestions on how to protect my items!
October 15, 2015
Google Public Storage Renee Keltner
Stopped in today to rent a storage unit. Darnell was amazing. He helped us find the right size unit, and product to meet our needs. he was very friendly and patient with my children.
October 14, 2015
Google Public Storage Tanika Williams
Darnell is a great asset for Public Storage. While attempting to gather information to rent a storage unit I was able to see Darnell's interaction with some of this "regulars" and they all were happy to come in and catch up with their buddy Darnell. Darnell was very thorough, patient, and knowledgeable. The facility was also clean, safe, and secure. I would recommend this location to anyone looking for a reasonable storage facility.
September 22, 2015
Google Public Storage steven cook
Lori was very friendly and helpful with deciding what storage fit my needs and making sure I still received the discounted rate originally acquired online. Deserves 5 stars! !!
September 8, 2015
Google Public Storage deidra gardner
I had a blast!!! Melonie and Darnell are very helpful. Best customer service EVER!!!
September 7, 2015
Google Public Storage Santez Smith
Darnell was a great help to me and my family
August 31, 2015
Google Public Storage Melissa Spears
Darnell was super friendly and helpful. Great staff!
August 11, 2015
Google Public Storage STEVEN Fowler
Darnell the property manager was very friendly and gave outstanding customer service! I recommended public storage and if u use public storage ask for Darnell!!(:
August 4, 2015
Google Public Storage Lady Williams
Darnell was very nice, helpful and respectful..I would use public storage again
August 3, 2015
Google Public Storage Ashley Rodriguez
We had a fantastic service, Darnell the floor manager was very helpful and gave us exactly what we needed and wanted and great deals and prices he was awesome! We will definitely be back in the future if needed
July 15, 2015
Google Public Storage Billy Conner
Darnell was great. Very nice facility and I was glad to get a conditioned space so I could store my household goods without worry of freezing or overheating. The unit I rented was a nice size and is secure.
July 10, 2015
Google Public Storage Anna Meiring
Darnell Rocks! He's very helpful, knowledgable, polite, professional and a really funny dude! My fiance and I really appreciate his expertise and attention to details...not to mention his humor. :-) Oh yeah, and the facility is nice too.
July 7, 2015
Google Public Storage brian mills
Overall not bad. Darnell is very helpful and friendly.
July 1, 2015
Google Public Storage Christian Schabel
I came to public storage to help my grandmother pick out a storage unit and Darnell and Dameon were very helpful and nice. great service!
June 20, 2015
Google Public Storage Sueann Beecham
Darnell is the best!!! Excellent customer service!!! I recently came back into the store because of Darnell he made it easy. Thank you ...
June 15, 2015
Google Public Storage Molly Kemery
Darnell was very helpful and informative. He was polite and attentive to my storage needs and all my questions/fears. The building itself was very neat and clean. This is a terrific place to use.
May 18, 2015
Google Public Storage Riyana Vernai
When i went to rent my storage I was helped by Darnell. He was patient & very informative going over all the information I needed as well as answering all of my questions with no hesitation. He also helped me decide which storage was the right size to assure I wasn't paying for more than I needed. Overall my experience at this public storage location went very smoothly thanks to Mr. Darnell !
May 11, 2015
Google Public Storage Tara Salter
Darnell was very pleasant and helpful throughout my rental process . He also went above and beyond.
May 9, 2015
Google Public Storage Paris January-Cole
My husband and I have dealt with Public Storage for a few years now. Mr. Darnell has ALWAYS been very polite and helpful each time we have dealt with him. He is very friendly and accommodating. The customer service that Mr. Darnell has continuously provided time and time again is one of the reasons that we have not moved our belongings even though there are storage companies closer to our address.
April 10, 2015
Google Public Storage Andrew Jenkins
Chris was very helpful and took care of everything very efficiently.
April 10, 2015
Google Public Storage Tony Bostick
antje and Chris where very friendly and professional
March 25, 2015
Google Public Storage Scott Griffith
Antje was very informative,thurough and helpful. Also very friendly.
March 14, 2015
Google Public Storage Bonnie Obrig
Darnell was welcoming from the minute we stepped into the office and greeted us like we were old friends. After discussing our needs (we are an animal rescue) and eliminating those units which weren't appropriately sized, David showed us to several options. He discussed them knowledgeably and then we returned to the office. We weren't ready to sign up that day, but both Darnell and David understood and were very accommodating. We returned several weeks later and rented the unit. Both Darnell and David remembered us and after signing on many dotted lines, we went back to the unit to move in. This was a very positive experience and it was so nice to deal with two men who did their jobs well. Public Storage is really the best.
March 7, 2015
Google Public Storage Connie McPheeters
I needed to discuss my account with someone at the office and was able to speak with David. He was very professional and extremely helpful. He explained everything very well, he was friendly and quite knowledgeable about everything I needed to know. It was a pleasure interacting with David. Please do what you can to keep him as he is exactly the type of person Public Storage needs.
March 5, 2015
Google Public Storage Kenjia Rogers
My daughter and I love the customer service we get from Darnell! Top flight!
February 18, 2015
Google Public Storage Larhonda White
I was in the store to pay my sister's bill and David & Darnell gave the best customer service. Thanks guys!
February 12, 2015
Google Public Storage Mark Skelton
Barbara was great! Wonderful customer service, very helpful, and made me feel special. Two thumbs up for this location.
January 17, 2015
Google Public Storage S Footman
Lori and Darnell were extremely helpful. They took the time to listen to what my needs were and were very accommodating!
January 3, 2015
Google Public Storage Family1st
Antje good customer service will recommend storage
January 2, 2015
Google Public Storage Stephanie Bowman
Antje. Customers. Service. Was great thanks
December 5, 2014
Google Public Storage Linda Smith
A ntje did excellent service today very pleased
December 5, 2014
Google Public Storage Virgil Yancey
antje she is very nîce and pleasend
November 21, 2014
Google Public Storage nora barraza
antje very polite, friendly, she did explain everything to my understanding thank you for a pleasant day
November 13, 2014
Google Public Storage Alex Anderson
Just had a pleasant experience using public storage on Rockville road. Aysia was informative and professional in explaining and showing me how to access my unit, use of the facility and then followed with a through completion of paperwork. Barbara was also a true professional ensuring that all my needs were meet prior to my arrival and after the signing of my unit. I highly recommend this location for all your storage needs.
October 6, 2014
Google Public Storage Krystal Calhoun
Antje and barbara customer service was great recommend them to anyone who wants to store things
October 6, 2014
Google Public Storage touba carrier
As a Fedex driver, I delivered to this storage at least twice a week. Barbara & Antje have always been nice, helpful and very professional. They will get me in and out very quickly which is very appreciated in my business. Thanks
October 3, 2014
Google Public Storage Doreen Quinn
Antje service was great thank you
October 3, 2014
Google Public Storage Susie Burris
Antje excellent customer service.
October 2, 2014
Google Public Storage d Faulk
Barbara and Ellie are great!!
September 16, 2014
Google Public Storage Mary Rosario
Antje gave great customer service. She explained everything & was very polite.
September 3, 2014
Google Public Storage Judy Roberson
Antje very great service.
September 3, 2014
Google Public Storage DeWayne Maurice
Have been with Public Storage for 3+years, with no issues or problems. Barbara is always nice and very informative with any issues or concerns and Monique was helpful as well.
September 3, 2014
Google Public Storage Raymond Fishburn
Antje. And barbara have amzing customer service are laway polite and quick i never have to wait very long and they are very friendly and kind every time
August 28, 2014
Google Public Storage Jamie Akin
I came in last week looking for a quote on a unit and Monique and Barbara were so patient with me. I will be back. Awesome customer service!
August 15, 2014
Google Public Storage Christopher Summers
Nikita gave great customer service she makes you feel welcome and glad to be there
July 31, 2014
Google Public Storage George Bristow
Barbara and nikita were very sweet and nikita tried to sing to me for my birthday.
July 28, 2014
Google Public Storage William C
This is a great place to buy packing suppplies. Barbara was very helpful.
June 19, 2014
Google Public Storage Kadeem Assee
June 4, 2014
Google Public Storage Jose Motolinia
Antje and barbara customer Services is very good i am very pleased
May 25, 2014
Google Public Storage UPON REQUEST_1800
Antje was very helpful has a nice polite attitide will recomand storage
May 19, 2014
Google Public Storage Roger Farmer
Antje gave me excellent customer service highly recommend this publish storage
May 19, 2014
Google Public Storage indybluebirdkm Manus
Ante pleasant helpful person very good customer service highly recommend
May 18, 2014
Google Public Storage HandsumMuscle
Antje the manager is wonderful to work with, I highly recommend this storage facility, it's very safe and easy to acccess....
May 18, 2014
Google Public Storage Catherine Culbertson
Antje provided excellent customer service. Quick, friendly and knowledgeable of materials available.
May 12, 2014
Google Public Storage April Marie
We received excellent and friendly service from Barbara! Thank you so very much!
May 2, 2014
Google Public Storage John Maples
Great. They were very helpful and accommodating . Barbara help use pick the size unity that best fit our needs. We are return customers and would recommend Public Storage to anyone.
April 29, 2014
Google Public Storage Laurie wood
Barbara helped me today & was informative, fast, and professional. Would highly recommend.
April 28, 2014
Google Public Storage Anthony Holliday
Had amazing customer service and very friendly staff was a very good experience Antje was a very helpful and nice person was very good at explaining everything very good defiantly a good place to go if your looking for good service
April 28, 2014
Google Public Storage James Schulz
Antje & Barbara are always very helpful and courteous.
April 28, 2014
Google Public Storage David Johnson
Barbara has always provided good customer service and has been very helpful.
April 28, 2014
Google Public Storage Doug Clampitt
Antje was very helpful today.
April 28, 2014
Google Public Storage Lisa Welton
Good customer service from Antje
April 28, 2014
Google Public Storage chris Wright
Great service from antje and barbra
April 28, 2014
Google Public Storage B S
Antje and Barbara were friendly and helpful. I'll use again if need storage space
April 23, 2014
Google Public Storage James Ekoma
Barbara and DQ do a great job thank you!
April 14, 2014
Google Public Storage Amadou Guisse
Barbara was very nice and helpful.
April 11, 2014
Google Public Storage Jada
I stopped by today and was greeted by 3 wonderful women Nikita, Barbara, and Da'Shonqua. I loved the atmosphere. Thumbs up ladies!!!
April 11, 2014
Google Public Storage Gregory Stewart
I had to change my credit card number because of the Target data breach; which is a pain because I have multiple storage units all over town. I showed up at my favorite Public Storage location on Rockville Road and they took care of the details of updating my account information with the other storage units. They just printed out the paperwork, I signed, and they faxed to the other locations. That was great service and I think Barbara and Heather went out of their way to help me out. Kudos to that team. GDS
April 11, 2014
Google Public Storage Jadalicious L
Fantastic customer service. Nikita, Barbara, da'shonqua were awesome.
March 17, 2014
Google Public Storage Seriously You jest?
What a great experience, thank you Cindy! It's this kind of service that keeps me coming back to public storage. ( When i'm not working I store my vehicle.) I've used the other storage facilities, but I need reliable, consistent service. Public storage always delivers. I deliver it in my business, and appreciate it given back! I had to adjust my unit this time, but it wasn't a big deal, and that was a big deal, it was an extra step, which was extra work to you guys. Thanks for the help!!!! Thanks again, William Sims
March 16, 2014
Google Public Storage Rachel Zarate
My fiancé and I rented a storage unit and the customer service and experience was great! Barbie was super nice and answered all questions we had!! Great place!!!
March 6, 2014
Google Public Storage Freddy SAncgo
February 25, 2014
Google Public Storage Medo Madrigal
Barbara is wonderful
January 25, 2014
Google Public Storage The Ghost Post - Sherri Wynn
Barbara was patient and personable as she explained conditions and paperwork required for use of this storage facility. I was impressed with the security and monitoring service they provide. The unit was very clean, solidly built, in a great spot for us to pull up a truck--in short, an excellent facility for short term personal storage. I had to buy their specialized lock instead of providing my own, but their lock makes the unit much more secure and is worth the small extra cost.
January 12, 2014
Google Public Storage Cathy Egan
Barbara showed us the units we inquired about and explained the process of renting and using storage space (this was our first time). She was through in explanation of price/insurance/use of the space/how to use the coded gate and she and Nikita did a fine job with the paper work and explanation of how and when to make the payments. I like it that we rent month to month and no long contract. The office area was clean and looked organized and we were pleased with the help the ladies gave us.
December 18, 2013
Google Public Storage Destiny Purnell
Great customer service from Cindy!!
November 23, 2013
Google Public Storage Nicole Craig
Just rented from Public Storage on Rockville Road today. Barbara was extremely helpful, nice, and professional. Made me feel like family. The facility is very nice, well managed and has good security. Public Storage has always been my first choice for storage and will continue to be.
November 11, 2013
Google Public Storage bubs10163
An overall great experience! A clean well managed place with good security. Nikita treated us like family and saw to our needs and proved she listened to us. We have had other storage sites in the past. This one....Rocks!