For once I got into the right storage space and the guy that runs it told me that I would need the size I got and I still have room for us to move around and find stuff
I love this location Especially Mike the property manager he does a excellent job with any help or questions I have as far as my unit
We rented parking spaces here for several months and had nothing but excellent service from the management at the facility. We recently vacated our spots and Kevin was so helpful with making our move out transition seemless! Thank you Kevin! - Melanie
stay away. ever since public took over the service went to hell, rental prices keep going up.and to top it off the lock on the unit has been cut off 3 times in 11 years and the guy in there say thats good track record. first they cut it off because the unit was marked vacant. while the account is set up for auto pay since 2013, second time they dont know what happened. third time i get a call from some dude telling me i better put a lock on the unit because the lock is gone. i go to check on the unit and the cut off lock is sitting inside the unit , boxes are missing and the rest is all mangled up in the unit.
was a 5 star review only due to diane the site manager here which always been great and respectful of customers and their belongings .
Great service and very nice
The application process seemsless and quick. The person at the counter was great.
Thanks Diane your a big help
Diane was such an amazing help! My reservation was for a different location & she was so easy going and provided all the assistance i needed to get my storage set up
Diane was great at the West Washington steet location and assisted me if I wasn't already a tenant here I would move to her location but she doesn't have climate control. Diane has great and amazing energy Good Vibes!!❤️ love love love her energy!!❤️
Ms. Diane is personable, efficient and informative! She gave me some relief and laughter in this hectic moving process.
Diane was absolutely wonderful. She was fast at setting my storage up. Very professional and so sweet. She made sure my unit was very clean and to my benefit. Thank you Diane! ❤️
Diane was very helpful and sweet. I recommend!
Deanna was wonderful- Love her service and kind attitude…5 Plus star recommended!! 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
My experience with Diane the property manager at this location was immaculate, she is very informative professional and has a great sense of humor. If your looking for a storage unit go over to Public Storage located on west 10th street and ask for Diane…
Diane was such a lovely person and was so helpful to me!
Diane is absolutely amazing! Very friendly and helpful. Thank you.
Ms Diane is the best. She has been there for years and has helped me each time I go there. I love working with her.
Friendly, fast service. Diane is a pleasure to deal with!
Diane was great thank you smoochies
I tried to call them got redirected to a call center where the guy was literally asleep at the wheel snoring into his head piece exclamation point advertise $40 a month but then I got to throw in their little $10 a month insurance and the little $surcharge
Diane is very kind and helpful
Beware! Mice infested storage units! Not only did my rent jump up $50 since public storage bought Simply Self Storage, but mice have been a VERY big problem in the units. They have mice traps, but certainly not enough! I had to put some traps in my unit until I’m able to move next month. Half of which will now need to be thrown away due to mice droppings! Paying $273/month for furniture that will need to be replaced is ridiculous!! Their insurance only covers $500. Beware!!!
John is very pleasant and helpful :)
Diane has been extremely helpful in taking care of my initial move in process and I would be glad to do business with her anytime!
Dianne was excellent help! Great service swear never rented storage before so i was well informed on everything
Diane is very very professional and friendly. She is the best!!
Very professional staff and always helpful. Tim went above and beyond to assist me and I am a satisfied customer!
Clean environment, staff is awesome and friendly. Nice and safe
Diane was amazing! She went above and beyond to make sure my reservation and rental space were available and ready when needed and made the process seamless. Without Diane's help I probably would have used a different storage facility. Thank you so much Diane!
Diane helped me rent my unit online thank you
Thanks for all your help Diane 10 star service
Diane was professional and helpful.
She is been making me laugh while taking care of business.
Diane was great. I showed up looking to lease a unit for the first time after stopping by a nearby facility and being treated like a burden. Diane was willing to stop and answer my questions and give advise on which unit to use. Very friendly and I'm glad I came here instead.
Very professional, very clean, and the people are very nice
Great service! Diane was such a great help and definitely helped me getting my storage unit quickly. 100% recommended. Also very affordable!
Amazing customer service answer all questions and very attentive to your needs Diane amazing person.
Diane, the front desk representative, is amazing to work with! Always friendly, patient, informative, courteous and a great sense of humor. She’s the reason I stay with the company and have utilized the storage facility for a number of years.
Cleanliness could be better
The experience was great and polite
Awesome service, friendly very welcoming and helpful would recommend
I appreciate Diane for her great services and good relation with costomers.
Did a wonderful job and sweet
Great job thank you appreciate you
Great place! Very accommodating. Good rates and easy to get in and out of. Great job
Awesome service from Diane.
Update!
6yrs later and I am still here. Diane is still providing top tier customer service.
Diana was so helpful with my moving in
I definitely recommend renting units at the place
Diane took good care of us. She’s such a nice and welcoming lady.
diana was very helpful wonderful service! 😇 awesome job
Great service, thank you very much
Diane, the manager, was thorough in explaining everything, and very friendly in service. I highly recommend this storage place.
Diane gives great service 2 thumbs up
Great customer service. Clean facility. Great deals.
Great place to store anything. Very nice and helpful staff. With awesome 👌 attitude. and a very secure facility. I would recommend simply storage to anyone looking to store there belongings thanks 😊
Wonderful experience! So happy to have found this location!
Sherry the sweet lady at the front desk is awesome. I love her customer service.
Chose this place again because of the the amazing friendly staff.
Thank you Diane for all the help
Diane was very hospitable and kind. Great place with great ownership that takes care of the customer.
Diane helped me out over the phone and in person, and she was super helpful and easy to work with. Made the process painless and quick
Best experience, lovely and lively greetings and best, it's my first time going there and it was the best and great prices for storage
Diane was great I caught her when she was about to go to lunch but she turned around to get me my storage room. Very awesome and courteous person to get me taking care of.
Awesome staff (Diane) all around good person very knowledgeable about the place and needs of yours!!! I love it here !!! Kineya G
great service, well organized, and very helpful! I recommend this storage.
Appreciate the service very helpful and knowledgeable……..
Everyone was very nice and helpful. Thank you so much.
Diane was great and professional I recommend this storage company for everyone
Easy in and out. Unit stores stuff like it's supposed too: safe and secure.
It was great they answered every question I had and Diane Jarvis was very helpful and professional
Very great help and assistance. Diane is a very nice and respectful lady.
Simply Great People should be the name of this business. Awesome staff and management who go above and behind to make sure clients are taken care of. My number 1 storage facility in the world!!!!
Super quick and well priced!
Absolutely amazing customer service and care from Diana and Sheri! They went above and beyond to help. Very pleasant and through with paperwork and clarification. Thankful my belongings are in a safe place with staff that cares.
Awesome staff, clean facility! Thank you much (:
Thank you for the excellent service Diane... Place is nice and clean and the service was fantastic
The customer service is great here and the place is very clean and I would recommend this place any day
Diane Jarvis is the absolute best! Went above and beyond to make sure I could obtain my unit even through my card would not process she did not accept declined for an answer! 12 swipes later And she got it to process!
They are so fast in their service and reliable.
Great people. Very quick and no hidden fees (like having to buy a 30 dollar lock). Best place I've found so far.
Excellent customer service. We are moving from New York and Diane and Cherry made all our needs of storage possible and easy. We feel safe and confortable in this place.
Tim and Diana are wonderful
Diane was very helpful and personable.
Diane is a very trained customer service person. She deserved more than 5 stars
Great ppl with good humor
Diane Jarvis is the best! Very helpful with getting my storage needs accomplished. She’s a lot of fun and very professional.
Diane is wonderful!!! Great process all the way around!!
Diane is the best!!!
Wonderful customer service!!
Fast service thank you Diane
Easy access. Low prices for storage of RV.
Great place, great service! Fast and friendly! Would recommend to all!
This place was the only one that had an actual person there on the Saturday we were looking around. She had helpful answers to all of our questions. We got set up quickly and easily.
Diane was so wonderful to us as we were rushing before she closed. She even stayed late to accommodate our needs! I recommend her to anyone who is in need to store their belongings! Thank you!
Diane is awesome she stayed after to move us in thank you for great service
This is the best customer service I have received in the past year. Thank you for service Diane.
Very accommodating and kind. Made renting very easy and efficient
Great staff team and wonderful service!
Diane was very nice and outgoing. I recommend using Simply Self Storage.
Very friendly and helpful
Diane has been wonderful thank you for helping us out
Ms.Diane is so informative and sweet and it was a pleasure meeting and renting from her !
The lady was so patient with me as I got all
My documents from my phone! I appreciate it!
Diane ROCKS ⭐️ She helped us get a unit with no problem and without the hassle. She contacted us to confirm our reservation which helped because we were all over the place with moving. Once we arrive she had the unit ready to be viewed and within 15-20 minutes we had everything done.
Diane is amazing. She deserves to be on a Wheaties box.
Diane was a wonderful help she made me feel so welcome . She has GREAT customer service keep her!!!!
Diane was amazing. Clean space and amazing value
I love this place . Ms. Diane is a wonderful person . Wonderful and clean facility
Mrs Diane was super awesome and helpful!!
Diane is really nice and helpful. She is full of life and fun to be around