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Address

6817 W Washington St
Indianapolis, IN 46241

Full Service Kiosk Available

Office Hours

Mon-Sun Self Service - online & on-site eRental

Phone

317-643-4231

317-643-4231

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Sun Self Service - online & on-site eRental

Phone

317-643-4231

317-643-4231

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 40/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 40/mo $54
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 66/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 66/mo $88
    Online only price
    50% off first month rent

    No Obligation

  • New

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    10'x10'
    Online only price
    $ 83/mo
    Online only price
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 83/mo $111
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 113/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 113/mo $151
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 115/mo
    Online only price
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 115/mo $153
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 145/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 145/mo $194
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    20'x15'
    Online only price
    $ 160/mo
    Online only price
    2nd Month Free
    Large 20'x15'
    • Outside unit
    • Drive-up access
    $ 160/mo $213
    Online only price
    2nd Month Free

    No Obligation

Self-Storage Near Indianapolis
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

West Indianapolis Storage Units Next To Indianapolis International Airport

On the go, on the move or just out of space? This Indianapolis Public Storage near the Indianapolis International Airport has a self storage rental for any occasion.
Sitting on Washington Street, directly north of the airport, this property features different sizes of indoor storage units and outdoor storage units.
For travelers on the go, a 5x5 storage unit is the perfect place to store luggage, business-related items or travel essentials within minutes of the runway.
A straight shot into downtown Indianapolis along U.S. Route 40/Washington Street, commuters coming in from the far west side neighborhoods can use a 10x10 storage unit to keep important belongings easily accessibly any day of the week.
For larger loads, whether for home or business, check out the 10x30 storage units at this property.
The rental office sells moving supplies, and the gated storage area features keypad-code access.
Need somewhere to park a vehicle long-term near the airport? Check out the enclosed vehicle storage units offered here.
Public Storage is proud to provide excellent customer service and cheap storage units to customers throughout the greater Indianapolis area.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 301)

March 27, 2023
Google Public Storage Heather Walsh
Miss the friendliness of staff when they were on site
March 20, 2023
Google Public Storage Romaric Kenfack
February 28, 2023
Google Public Storage Donald Collins
Charge way to much and don't be late with payment, and they love raising rent.
January 10, 2023
Google Public Storage Kayla Dishman
Very clean and very friendly
November 27, 2022
Google Public Storage Lonnie Brooking
Do not Store anything here at West Washington Street . Many units have been broken into and many things have been stolen from people. Security is not that great when they know it's happening and they aren't stopping it. They are overpriced now for the service you get and things got really bad when they went to self kiosk . Also lady that works on site is either clueless and/or lazy and I wouldn't be surprised if it's happening while she's there . She didn't even know who the people that cleaned around facility were. Don't store here. My sisters unit got broken into and they never fixed the latch and my sister has had a unit here for awhile. Anybody can get back in her unit with a simple tool now with this messed up latch. I wouldn't trust storing anything here.
November 3, 2022
Google Public Storage Gregory Julbert
Paid in full
October 15, 2022
Google Public Storage Brooke Fauber
September 22, 2022
Google Public Storage Angel Gunter
Great place
September 12, 2022
Google Public Storage JayceeZ (juicyjay)
Elle on Illinois was great she was very knowledgeable, she helped me find a good deal even though I was unable to purchase a unit from her store thanks.
September 6, 2022
Google Public Storage Insaniest Miscellaneous
Manager is racist and a liar. When I was unloading truck I was told I'd been there too long and that she was calling police, so I waited for police for about 40 min until she asked what I was doing. I said waiting for police because I plan on filing a complaint. At this point she made it apparent that police weren't coming. She then revoked my gate code so I could only get in when office is open. I work during office hours and wasn't going to pay another month's rent but since I couldn't get in to get my stuff it was forfeit. 0 star review and I rarely leave horrible reviews.
August 30, 2022
Google Public Storage H. Walsh
I've been here going on 3 yrs. and I would always suggest Public Storage to family n friends. Chad has always been nice n helpful with any concerns.
May 30, 2022
Google Public Storage Kari Brown
Need to fix the lot. They say they care about your business but they don't. Someone cut my lock off my unit and I NEVER received a call. Only an email. Never a manager on site nor do they ever answer the phones. If I could give it zero stars I would.
May 11, 2022
Google Public Storage Shalanda Cook
May 3, 2022
Google Public Storage Fay Winely
April 17, 2022
Google Public Storage Michael Garriott
Right now all my earthly possessions are here, besides daily essentials. Not by choice but oh well. It's right across the street from my job so very convenient.
March 3, 2022
Google Public Storage Myneequa Glover
December 14, 2021
Google Public Storage Jessica Brooking
November 24, 2021
Google Public Storage Rene Hood
They let people break into your storage unit and then don't even notify you to come and check to make sure all your stuff is there knowing the person next to you broke into it because they have it on camera. DO NOT USE THIS PLACE!!!
September 1, 2021
Google Public Storage Sarah Canatsey
July 27, 2021
Google Public Storage John Stevens
Never had any problem with my Public Storage space I would recommend them to anybody anytime
July 18, 2021
Google Public Storage Hope Rader
Money on Sunday afternoon talk with the representative there She got me all taken care of and I can move in today Which is what I needed
June 6, 2021
Google Public Storage CBG Maker
They hiked their prices up $5 without even telling me first.
May 20, 2021
Google Public Storage Chad Sokol
Kyla is awesome! Very helpful and just a great person to deal with. Give her employee of the year! Thanks!
May 17, 2021
Google Public Storage Joel Roberson (Rowbee)
Waited in parking lot for an hour during normal business hours for some one to come to door
April 9, 2021
Google Public Storage Robert Atwell
March 13, 2021
Google Public Storage Geno Jones
Well, I give this storage a 1 star rating. If I could give it a 0 star I would. Because they said I had more time to pay but in reality they lied to me and had sold my storage as of yesterday. Lol oh and to top it all off, they are saying I still owe them money? Like how? THEY SOLD MY STORAGE AFTER SAYING I HAD UNTILL FRIDAY THROUGH TUESDAY TO PAY IT...today is Saturday. If they really had intentions of selling it on Friday, why even tell me I had up until Tuesday? Not to mention I was with this storage for 1 year. They don’t show any kindness or loyalty to there long paying customers. I had just gotten the money today to pay it as well. That’s why we sat up a payment arrangement for Friday through Tuesday, oh well (I RECOMMEND USING ANY OTHER STORAGE ) and I mean ANY OTHER STORAGE besides this one in particular.
February 28, 2021
Google Public Storage JOCKA ROCKA TV ENT
Property manager Sherri is always helpful and very polite I give her 5stars also love doing business here Thanks
February 7, 2021
Google Public Storage Amber Thurman
I'D PERSONALLY LIKE TO GIVE MRS. SHERRI AT THE W WASHINGTON ST LOCATION A 5 STAR RATING! SHE IS BY FAR ONE OF THE NICEST PEOPLE IVE COME ACROSS AT THIS STORAGE LOCATION. SHE DEFINITELY HAS GREAT MANAGEMENT SKILLS AND REALLY KNOWS HOW TO MAKE A PERSON SMILE. SHE MAKES YOU FEEL LIKE SHES KNOWN YOU FOR YEARS AND NEVER PASSES JUDGEMENT ON A PERSON. WE THANK YOU YOU SHERRI FOR EVERYTHING YOU DO FOR US AND FOR EVERYONE ELSE. YOUR DOING A GREAT JOB AND PUBLIC STORAGE CORPORATION WE THANK YOU AS WELL!
January 30, 2021
Public Storage perry shands
How much does a small storage run??
January 22, 2021
Google Public Storage genesis pinto
THIS IS A GREAT AND SAFE PLACE. THANK MISS SHERRI YOU ARE PRETTY NICE
January 21, 2021
Google Public Storage Shandora Harris
December 8, 2020
Google Public Storage Matt Henderson
December 2, 2020
Google Public Storage Keila Owens
November 23, 2020
Google Public Storage S S
Kyla was great! She was so quick and still thoroughly explained everything I needed to know. This was my first time renting a storage unit and Kyla made it quick and easy. Very friendly too!
November 2, 2020
Google Public Storage Jennifer Glaze
October 16, 2020
Google Public Storage Zachary Jones
This place is the most Absolute worst storage I have ever seen there is no one never to the office and they over drafted my bank account $128 into the red even though I have already paid them in person it has been a week since this been like this and I been told the only way I can fix this is by going to the office and fixing it but guess what...NO ONE IS NEVER TO THE OFFICE TO FIX IT they also gave me a storage unit that has a BROKEN DOOR any other storage is better than this one and there answering machine is completely trash it’s the whole reason I decided to just make my payment in person
October 2, 2020
Google Public Storage Judy Hathaway
I always get great service at my Public storage location. Kyla is always very friendly and helpful. You can tell by her mannerism that she actually cares about her customers, and helps every where she can.
October 2, 2020
Google Public Storage Rellz TV
Kyla was very friendly and helped greatly quick and fast service
September 27, 2020
Google Public Storage Scott Roberts
Been good to me for a year now
September 18, 2020
Google Public Storage LaTonya Jones
Kyla have good services
September 17, 2020
Google Public Storage Mark Crumpton
September 17, 2020
Google Public Storage Brandi Smith
I got a great deal to move in and Marc was absolutely A1 at getting me set up! Easy peasy.
August 4, 2020
Google Public Storage Susie Hutson
Kyla has great customer service!
July 24, 2020
Google Public Storage Leroy Beck
July 16, 2020
Google Public Storage David Davis
Easy access not too expensive
July 15, 2020
Google Public Storage Lindsey Brown
Great place to store ypur belongings giving 4 stars due to no roller trays to put things on ypu have to carry each and every thing to your storage but they work with you as much as they can
June 23, 2020
Google Public Storage Jennifer Strange
Kyla is great a great help...needed my lock cut off and was done the next day.
June 23, 2020
Google Public Storage Dean DeJong
Kyla is one amazing woman! So very helpful!
June 11, 2020
Google Public Storage Sherman Brown
Kyla Waverly nice and profesoinal
February 18, 2020
Google Public Storage Chamar Jackson
Great Monthly Rate + Customer Service is always great. Specifically, a young lady by the name of Kyla :)
February 6, 2020
Google Public Storage Kimberly Askren
Kyla and Brandon are very helpful and friendly. They made they whole experience fast and easy.
January 28, 2020
Google Public Storage kenny kershaw
The people are nice but it is not cheap over 60 dollars to start for a closet you have to buy there lock there insurance and a 15 dollar closet ends up costing over 60 dollars and you pay a process fee but it is included in the 60 plus price
January 19, 2020
Google Public Storage clarid mutchler
They have storage and a gate that requires the key for both ingress AND egress. They don't trust you going in, but by the time you want to leave they feel the need to protect you from the world you're going back into :'(
January 15, 2020
Google Public Storage Russ p
Erica was great and she helped me with all my questions and needs. Thanks Erica!
January 13, 2020
Public Storage Nicole Woodcock
Love THIS PUBLIC STORAGE !!! THANK YOU KYLA FOR GIVING ME THE BEST CUSTOMER SERVICE. I WAS I WALKED IN A LIL WORRIED BUT WAS OUT IN LESS 10MINS FEELING GREAT AND EXCITED TO MOVE INTO MY NEW UNIT..THANKS SO MUCH KYLA UR AWESOME!!!5 STARS ***** ALL DAY
January 13, 2020
Google Public Storage Nicole Woodcock
The best and fast customer service, clean, more then enough space and wont break the bank.. Thank You Kyla!! YOUR Awesome!!! U MADE MY DAY 👍
January 12, 2020
Google Public Storage Mark Mattingly
We did a move out request on 11/27/2019, but Public Storage is claiming our move out was 12/03/2019. They billed me for another month although I gave them notice two days before the move-out date.
January 3, 2020
Google Public Storage Johnny Manson
Kyla has provided me with great customer service in visit today.
December 29, 2019
Google Public Storage Jaymes Dean
December 13, 2019
Google Public Storage Donald Harrison
Great customer service from Kyla!
December 9, 2019
Public Storage Coop CosaNostra Media Experience
Great customer service. Knowledgeable staff. Secure location
December 9, 2019
Google Public Storage Ashley Dean
Kyla was absolutely amazing. She was friendly and helpful and tried her hardest to get us the best rate. I definitely reccomend public storage.
December 9, 2019
Google Public Storage Val Crump
Kyka, she's an awesome woman an has helped some much. I appreciate her!
December 3, 2019
Google Public Storage Brian Leigh
Kyla was very helpful.
November 25, 2019
Google Public Storage Monica Trader
Kyla has amazing customer service!
November 5, 2019
Google Public Storage Tina Hatcher
Kyla has great customer service!
November 1, 2019
Google Public Storage MIKE LOCKE
Kyla has wonderful customer service.
October 29, 2019
Google Public Storage Erik Hjerpe
I recently concluded a year-long rental of two storage units at this facility. Kyla, the on-site manager, is the pinnacle of customer service. She made the move-in and move-out process easy, explains things well, was responsive to access requests for my employees, and makes herself available to answer our questions. The next time I need storage in Indy, I will rent here for sure if Kyla is still on the job.
October 21, 2019
Google Public Storage Kohl B
Happy with this location so far. Robin was really friendly and helpful setting up my new unit here. My unit was clean and ready to go, no issues at all. They are dog friendly as well which is nice as I like to bring my pup along with me when I go there to sort through and work on my stuff there. No complaints at all!
October 13, 2019
Google Public Storage Michael Watkins
The Manager was really personable! She made our move a lot easier.
October 1, 2019
Google Public Storage Kavon Smith
Kyla has great customer service. Thanks for being awesome.
October 1, 2019
Google Public Storage Bobbi Akin-rapert
Kyla has excellent service
October 1, 2019
Google Public Storage Archie Anderson
Kyla was very helpful
October 1, 2019
Google Public Storage Kolawole Adewumi
I've been renting here for a while and Kyla has been a pleasure to work with. I would recommend this place to my family and friends.
October 1, 2019
Google Public Storage Humberto Chavez
Kyla is a Nice person, who Will help you un a friendly way
October 1, 2019
Google Public Storage Sierraa “Alexluck” Saylor
Great service and kala is great
September 3, 2019
Google Public Storage akinbola akinfemi
Kyla has being the best to attend to me and my wife.am always looking for us to meet her at the desk.she always welcome us with a smile,ready to listen to us and treat us nice all the time.
September 3, 2019
Google Public Storage Stephanie Cross
September 3, 2019
Google Public Storage Charles Shepherd (Chuck)
Kyla explained things to me very well. I do not know anything about the promotion for $1 for the first month. I would recommend this place to family and friends.
September 2, 2019
Google Public Storage abimbola akinfemi
Kyla has excellent service
August 26, 2019
Google Public Storage Scott Gentry
Super Duper Great!
August 20, 2019
Google Public Storage Anony Mous
Well over the phone they quoted me a price of $24 for the first month so I drove all the way to the place of business with $25 only to get there and the young lady said my total was $70 so I went to Securcare self storage which has a deal of $29 flat, insurance included which was also quoted to me over the phone. Good business starts with honesty and customer care!
August 18, 2019
Google Public Storage Donald Tyler
August 11, 2019
Google Public Storage Jacob Scales
Wonderful experience with Jennifer!! Very knowledgeable!
August 11, 2019
Google Public Storage Alexis Wyatt
Jennifer helped me out today , was very helpful and has great customer service.
August 6, 2019
Google Public Storage Chris Saunders
They tried to jack up the price and stole our stuff when we tried to leave them. We found a new storage but these thugs stole plenty irreplaceable items such as baby books
August 1, 2019
Google Public Storage linda benson
Kyla has excellent service while I was here.
August 1, 2019
Google Public Storage Connie Goodman
Kyla has shown excellent customer service and very informative with a positive attitude. She is awesome!!
August 1, 2019
Google Public Storage Faye Hernandez
Kyla is a very good customer service sales rep.She alway4is respectful and listens to what i have to say shes too good.
July 30, 2019
Google Public Storage Laura Adcock
Facility and grounds are clean. Kyla was very helpful
July 30, 2019
Google Public Storage Iyona Robinson
Kyla is awesome
July 30, 2019
Google Public Storage BrownsMowing PM
Property looked good and Kyla was very helpful!
July 3, 2019
Public Storage jessica embry
Will they work with you on payments.
July 1, 2019
Google Public Storage Amie Buchanan
Kyla was fantastic great customer service😊😊😊😊😊😊😊😊
June 10, 2019
Google Public Storage Donald Lewis
Kyla service was awesome and she did a great job very professionally
June 7, 2019
Google Public Storage Oscar Morales
Great customer services
June 3, 2019
Google Public Storage Charlene Mccoy
Kyla is excellent! I never have a problem when dealing with her.
June 3, 2019
Google Public Storage Candi Harris
Kyla has great customer service
June 3, 2019
Google Public Storage Heather Walsh
I've had the pleasure of renting from this facility for the last 3years..the staff here is fantastic.
May 29, 2019
Google Public Storage Cecil Brackett
In my unit literally the wall is falling down and we can see where someone tried to cross over.
May 4, 2019
Google Public Storage Paul Jones
Kyla was very polite and she was very helpful.
May 4, 2019
Google Public Storage Matt Toliver
Kyla is great need more like her. Should have 10 stars for her
May 4, 2019
Google Public Storage Catherine Elyea
Honestly they just continue to raise their prices every chance they get.
April 26, 2019
Google Public Storage Aboubacar Djika
Kyla was very professional and helpful
April 23, 2019
Google Public Storage Debra Fuller
Antoinette is an awsome person she take care of her customers.
April 15, 2019
Google Public Storage alchybear
got a deal heck yea
April 4, 2019
Google Public Storage Jessica Lee
The on-site manager Kayla is great! She is super nice and she saved me from making a bad decision.
March 18, 2019
Google Public Storage Mathew Doll
Kyla was a breath of fresh air in a stressful situation.....represented with the utmost professionalism
March 16, 2019
Google Public Storage jessica embry
March 11, 2019
Google Public Storage Gloria Roberts
Kyla's customer service is wonderful
March 2, 2019
Google Public Storage Jessie Holbrook
The guy behind the desk was very helpful and was very friendly.
February 3, 2019
Google Public Storage Carrie King
April is sweet and kind. I was thankful for her. I hope the same can be said about Kyla
January 22, 2019
Google Public Storage KeyWanna Sloan
The manager was nice quick and helpful.
January 14, 2019
Google Public Storage Lisa Garrett
Kyla went above and beyond to meet my expectations!
January 5, 2019
Google Public Storage Gods Pirate
December 18, 2018
Google Public Storage Jason Baumgardner
December 17, 2018
Google Public Storage omar williams
December 11, 2018
Google Public Storage Lisa Berry
Always always super nice people here to serve you.
December 5, 2018
Google Public Storage Selena Washington
So glad to get rid of that monthly payment. The price seemed to go up every month.
December 3, 2018
Google Public Storage loren garrett
Paying $70 for a storage unit I can not get into. They have had my key and info for a month stil have not fixed the ceiling that’s collapsing.
December 1, 2018
Google Public Storage Randy Arnold
Kyla is great the best customer service!!!!
December 1, 2018
Google Public Storage andrew arnold
Kyla was a very big help and got us in and our with ease!
December 1, 2018
Google Public Storage Tyisha Carpenter
Kyla was completely helpful today. Even tho i know i was hard to deal with, with all my questoons and changing my mind. She showed so much patience and understanding. Thank you so much hunny for everything.
November 19, 2018
Google Public Storage Ann Ross
Kyla is very polite and really helped me out!
November 10, 2018
Google Public Storage Nikki Martin
Antje was a great lady who helped with my moving materials
November 7, 2018
Google Public Storage Dahlia Kay
Kyla was very friendly & helpful. Customer service was excellent
November 7, 2018
Google Public Storage mason elmore
Met with Kyla today and she was wonderful and a delight to work with!
November 1, 2018
Google Public Storage Chadwick Miller
Kyla had awesome customer service
November 1, 2018
Google Public Storage Amanda Spall
Kyla was AMAZING during all my customer service needs. She was fast reliable and prompt in responding to my customer needs!!!!
October 29, 2018
Google Public Storage Stacy Ping
October 19, 2018
Google Public Storage Charlee Mitchell
Expect extra charges even if you have paid for a full month.
October 14, 2018
Google Public Storage Heather Walsh
October 3, 2018
Google Public Storage Debra Silcox
Kyla customer service is good
October 1, 2018
Google Public Storage Toylisa Allen
Like is great. Staying here speaking with now and I'm all done. She is very sociable. My check in was pleasant and quick. She explained everything very well and was professional. I was not paid for this or anything just thought I'd share my experience
September 29, 2018
Google Public Storage Marley Brown
IF I COULD GIVE A ZERO I WOULD. TERRIBLE SERVICE. ALEXIA SHOULD NEVER BE ALLOWED TO WORK THERE. SHE HAS THE CUSTOMER SERVICE SKILLS OF AN ANT!!! RUDE, MEAN AND IMPOLITE!!!!
September 27, 2018
Google Public Storage Tiffany Jones
Kyla was very helpful today. I’m a happy customer. Highly recommended
September 11, 2018
Google Public Storage akin akinwumi
Kyla has great customer service and I'll continue here with Public Storage
September 3, 2018
Google Public Storage Kara Kara
August 27, 2018
Google Public Storage Christine Martin
Kayla has great customer service skills.
August 16, 2018
Google Public Storage Brian Armstrong
Kayla was great
August 13, 2018
Google Public Storage SONJIA OSBORNE
Kyla was exceptional. Very professional and efficient. I'll will return and refer them others as well.
August 8, 2018
Google Public Storage Linda Strange
Kyla is really nice and helpful.
July 28, 2018
Google Public Storage Jennifer Hart
July 16, 2018
Google Public Storage Sarah Rothrock
June 29, 2018
Google Public Storage Dennis Lovell
I enjoyed my visit and the young Lady at the desk was great. Very nice and helpful.
June 9, 2018
Google Public Storage Steven Prezzy
very patient, even when I'm in the wrong
June 5, 2018
Google Public Storage Patricia Richardson
I talked to someone they told me u have 3 days grace but don't then someone messed with the lock the one you have to buy from them they said it was not them things was moved on my unit they have a master key so next month I got out before the 1st and still got charged 189.00. And it was clean
May 5, 2018
Google Public Storage Candi Cagle
Kyla was a exalent and sweet young lady very helpful and couterious and is down to earth and very professional.
May 5, 2018
Google Public Storage Dallas Rakes
Kayla was great for customer service.
May 5, 2018
Google Public Storage Cecil Long
Kyla was very helpful and very nice and supportive showed us lockers there very clean great work
April 13, 2018
Google Public Storage James Beaman
April 12, 2018
Google Public Storage Smarion Schaun
Stopped in to pay my sisters bill and Kyla helped me with that. Even after dealings with a rude customer before me a smile remained on her face. Great customer service.
April 5, 2018
Google Public Storage Assane Sidibe
I would give Kyla six stars!! She is the best employee you guys have. I'm a return customer and I returned to Public Storage because of the service she provided the first time.
April 2, 2018
Google Public Storage Olexi Rosales
Kyla gave very good service.
March 13, 2018
Google Public Storage Scharlotte Quantz
March 13, 2018
Google Public Storage Julio De La Cruz
March 9, 2018
Google Public Storage SmoknChronic
Jessica and Kyla was great they helped me with everything got me going very quickly thank you
March 8, 2018
Google Public Storage Richard Johnson
Kyla you are awesome employee to have....great professional attitude....rent your storage units with "Public Storage" always in my future. Mr Richard Johnson
February 9, 2018
Google Public Storage Bernice Alford
Thank you Kyla!! I got a unit at a great price! You made the process easy... Your the bomb!
February 6, 2018
Google Public Storage Chris Colley
Kyla help me out, awnsered all my question. Super nice, great service.
February 6, 2018
Google Public Storage Harmonie Wescott
Kyla was great service and very polite, awnsered all my questions. Thank u
January 17, 2018
Google Public Storage Ahmed Hasan
I had a reservation there but for some reason the requested size wasn't available. Kyla worked around to solve this problem and was very helpful throughout. I wish they were more straightforward about the different charges when i reserved online though
December 20, 2017
Google Public Storage John Pringle
This is a very sketchy low end storage facility I say this from more than a year of being here and finally getting smart and went down the road to storage express the rate are great and they are new and customer service is amazing unlike public storage who every time i filed a complaint it was always someone new saying they are just working there for the day and blow me off. rates will rise believe this as a fact and they will rise higher than averages and any money you though you might save with some deal at the beginning totally not worth it. You will find a lot of cut up hardware where you locks go so buying a good lock wont matter you at the mercy of cheap old hardware and thin almost bedroom hollow type doors. don't believe the reviews they get you to do one from day one inside the office. Not many people think to go back and change them later. I'm not one to rant ill just leave it at this. Straight Joke Of A Facility.
December 10, 2017
Google Public Storage Zach Hartwell
Easy access and not too heavily priced.
November 9, 2017
Google Public Storage Angela Veal
November 3, 2017
Google Public Storage Peg LeTourneau
Kyla is doing a really great job!
November 3, 2017
Google Public Storage Randy Arnold
Kyla is great, always willing to help. She makes it a joy to pay my bill.
November 3, 2017
Google Public Storage Kyle Holt
Kyla is always doing her job and is polite.
November 3, 2017
Google Public Storage Charlie Hunter
Kyla is very friendly and explain things.
November 1, 2017
Google Public Storage prashant patel
October 26, 2017
Google Public Storage Ronald Wilson
Very welcoming! My experience at Public Storage was more than expected. I appreciate all of the help and advice they had to offer! Special Thanks to Cassie.
September 12, 2017
Google Public Storage Janet Thill
September 12, 2017
Google Public Storage Forrest Romer
First off I will say Kyla was by far the best part of my experience here. I only rented with the company for one month and had some issues with being over charged then refunded then notified by a collections company that I owed the refunded money... It was a mess to say the least. But I Would have lost my mind and temper if it weren't for the help I received from this wonderful lady!!
September 9, 2017
Google Public Storage wormm squirm
September 4, 2017
Google Public Storage Kayla Davis
Kyla has been by far the most friendly and helpful member ive dealt with at this location. She's always remembered my name, made making payments easy, and always has a smile on her face. Definitely makes coming here to pay a bill a good experience.
August 18, 2017
Google Public Storage chuck Groover Sr
Kayla is awesome
August 17, 2017
Google Public Storage Douglas Werner
Kyla was very professional and polite. Ill continue to do buisness with public storage
August 4, 2017
Google Public Storage Chads Stuff
Dishonest
July 1, 2017
Google Public Storage Cassandra Rivera
Friendly customer service and clean facilities
July 1, 2017
Google Public Storage Pablo Rodriguez
Kyla has great customer service.
June 30, 2017
Google Public Storage Jeronimo Hernandez
Kyla has great service, very helpful.
May 23, 2017
Google Public Storage Susie Rakes
Good service all away around.
April 14, 2017
Google Public Storage Greg Hoback
Adrian was extremely helpful in the process of renting a storage unit. He showed us the actual unit we would be renting, explained the keypad for entering the gate code and went through each step of the contract. Answered all our questions both in person as well as on the phone. Would definitely rent from this location & Adrian in the future.
April 7, 2017
Google Public Storage Brittney Becker
Great service here with Kyla and Public Storage.
March 30, 2017
Google Public Storage Carina Esquivel
Kyla was a joy to work with and made getting storage real simple.
February 9, 2017
Google Public Storage Mandy Cronk
Kyla is very friendly and kind.
January 16, 2017
Google Public Storage Orlena Warfield
The manager Tyra is very professional and helpful
January 11, 2017
Google Public Storage Timothy Keller
January 8, 2017
Google Public Storage Jimmy White
Kyla has a great personality and saved me a lot of money
January 2, 2017
Google Public Storage Shanicqua Jones
Public storage is amazing and Kyla gave us great customer service.
December 12, 2016
Google Public Storage Brian Shedd
Old nasty wore down
November 28, 2016
Google Public Storage Siaria Jordan
Went to this store in the rain today, and although I didn't rent, the property manager was very professional knew exactly what she was talking about, she went above and beyond and also showed me the unit even after I advised I wasn't renting today. I definitely will return in a few days to rent
November 3, 2016
Google Public Storage Joseph Worland
Kyla at the 4817 W Washington store was very knowlegable, helpful and pleasant. She made the process quick and easy. if she worked for me I would give her a big raise and a Christmas Bonus!!! Thanks Kyla!
October 25, 2016
Google Public Storage Jody Sanders
Kyla made my dealings with storage a delight!
October 18, 2016
Google Public Storage Anthony J. Codalata
Late fees are high. They raise the rates over and over.
September 21, 2016
Google Public Storage Eric Fleming
Kyla was very helpful gave me exactly what I needed.
September 20, 2016
Google Public Storage Lauren Gronke
Antje did an amazing job while I was here. She was so sweet and spike to me like I was an old friend. I am definitely coming back! Back again and Kyla did a great job showing me the unit and going over my lease. Best public storage staff I've worked with!
August 28, 2016
Google Public Storage Jason Brissey
Kyla was very nice and worked with us to get the lowest rate
August 24, 2016
Google Public Storage Rick.Allegra Carmickle
I know they are supposed to, but they tried to sell us boxes, tape, etc, etc. Thanks, but we already had stuff packed. :) We did, however, purchase the chemicals to keep the damp away, as well as mattress covers and couch covers. We used each for their named purpose, but one mattress cover we used as a ground cover for our boxes, in case any moisture came up from the concrete. Great suggestion by Antje! While we were there, a gentleman came to the front office, asking to be let out. He didn't have a gate code and had gotten in behind our moving truck. Antje was unwilling to let him out until he proved he knew the owner of the storage unit he had visited, along with having the key. He was thoroughly ticked off, and we were thoroughly impressed. That kind of security is necessary for your entire life's belongings. Antje also STRONGLY suggested that we purchase one of their much sturdier locks, which I'm glad we did. Their focus on security made me trust them 100% for my junk. Now to find a house in which to stash all this stuff...
August 18, 2016
Google Public Storage Anthony Rice
Kyla has outstanding customer service. She is great.
August 13, 2016
Google Public Storage Wayne Boller
Antje has great customer service!!
August 12, 2016
Google Public Storage Delsue Minfield
Kyla gave Supreme Services and is Patience.
July 27, 2016
Google Public Storage Ric Ping
Kyla has excellent service. She is really customer friendly.
July 25, 2016
Google Public Storage Medhane Andemariam
Kyla. Has done great job helping me moving in to the public storage place so I give her 5 star plus! !!!
July 5, 2016
Google Public Storage Nikki Malone
The service here is nice at Public Storage. Kyla is a very nice lady she know how to treat the customers here.
July 1, 2016
Google Public Storage Joe Smith
Antje was very helpful as was any staff I interacted with.
June 26, 2016
Google Public Storage Al Spangler
The place sucks. The prices keep going up. I am not local enough to get out. They make you carry insurance you don't want or need. Customer service is great they don't hesitate to tell you their is nothing they can do for you.
June 21, 2016
Google Public Storage Derryck Andrews
Prior to arriving at this facility I was frustrated with having a situation where I needed a storage unit but the property manager (Kyla) at this location made my circumstances feel problem free. The exceptional customer service gave me a piece of mind I lacked prior to arriving. The staff was very friendly, knowledgeable, and explained everything to needed to know regarding my storage unit and the process. I highly recommend this location if a storage need arises especially if it comes up from spare of the moment circumstances.
June 21, 2016
Google Public Storage Wayne Woodruff
I walked into public storage today and I received great customer service from Britnee and Kyla. Thank you ladies.
June 9, 2016
Google Public Storage Marcos Balbuena
The website is so confusing it says 24 hrs but it says gates close at 9pm
May 22, 2016
Google Public Storage James Dickerson
I work two full time jobs. Yet i am accused of sleeping in my unit. But they allow crackheads to party in their units all day long. I place a bag of trash in the dumpster and they tried to charge me $100. The woman that was working today tried to deny my service dog access to the property. Things got heated so she called the police. If this is how they do business then i would avoid them at all costs. I paid $52 rent for a unit that was supposed to be $29 according to the online price. i do not blame all the workers, there. But this one chick needs to get a life and another job. The cop even agreed with me. He allowed me access to my unit to get my medications and some other items. The fact she illegally denied my service dog access is reason to bring charges. I will be doing so in the morning. If Public Storage is not ADA compliant then they should not be in business at all. I will be pressing charges and filing a complaint with the incident report the officer gave me. I have also filed an ADA complaint #16-7c4g7-191e against them for her treatment of my dog and her comments. I will be taking a copy of the incident report along with the recorded conversation that I made to the local authorities in the morning. The officer was very helpful with telling me how to do it. Some people should just not be working with the public. This person is one of those people. Her racist and discriminatory attitude has no place in a professional setting. Period.
May 20, 2016
Google Public Storage Kyle Holt
Kyla was just a awesome person to deal with. She is also so sweet. :)
May 17, 2016
Google Public Storage Lunaris Greene
Kyla was a pleasure, friendly, caring, and helpful every step of the way.
May 14, 2016
Google Public Storage Nathan Norman
Antje her customer service was excellent
May 14, 2016
Google Public Storage Chris Green
Antje- Very friendly, helpful, and efficient. Plus she loves to shop at Costco!
May 11, 2016
Google Public Storage Stephen Alumbaugh
Britnee was awesome helping me get my unit. I would highly recommend Public Storage as the customer service and pricing was phenomenal.
May 10, 2016
Google Public Storage Tommy Marks
Walked in to smiling faces. I met Britnee and Kyla. Public Storage is very lucky to have them as employees. They are a great asset to this company. The office and property is very well kept. Great experience will rent from here again.
April 30, 2016
Google Public Storage Louis Mangine
Kyla was wonderful. She has an excellent demeanor and top notch customer service skills. She is patient and kind and goes out of her way to help you. My complaint is with the customer service help line. Heather was very rude on the phone to me, my girlfriend and to Kyla. Then she had the nerve to send an email to the district manager saying that it was Kyla who was rude and all Kyla did was give her name. I was also told by Heather that I couldn't speak to her supervisor, because there wasn't one on duty... Really? When is the last time a business or a call center was run with no supervisors? I will only deal with Kyla in the future. The customer service department is a joke.
April 29, 2016
Google Public Storage Solomon Hey
Kyla service was excellent.
April 21, 2016
Google Public Storage Heather Englert
I am trying to find a storage unit. I was on the phone with one girl last night for most 30 minutes explaining the criteria I am looking for. I had some girl named Donna call me this morning because apparently I had an appointment set up. If it's a phone appointment sure, I was just trying to get her to explain to me what was going on because I had already told the girl last night I work almost 14 hour days. When Donna said that she was calling from this company I asked her if she was the person who was going to allow me to access my unit after 9 p.m. because I do not get off of work until 9 p.m. This broad said **I** must have been confused about things and then HUNG UP ON ME!! So I definitely will not be doing business with her.
April 20, 2016
Google Public Storage Old Greg
I'm not one to write many reviews. However, the customer service I received was so good I just had to. They were polite, intelligent and customer focused. I was blown away. Keep up the outstanding work.
April 16, 2016
Google Public Storage Rick Morrison
Kyla gave great service and save me some money.
April 2, 2016
Google Public Storage Taylor Rowe
Kyla was absolutely great with the service she provided !! :)
March 19, 2016
Google Public Storage Sara Clampitt
Wow... we have a reservation here today. We have already confirmed it twice... one of the workers just called my girlfriends phone and asked for me again when she said that i wasnt available she hung up on her.... absolutely rude. i for one will not stand for rude customer service.. i will go ahead and cancel our reservations and look elsewhere
March 4, 2016
Google Public Storage Jordan Feasel
Antje was great had a wonderful personality and helped get me checked out of my unit in no time
March 4, 2016
Google Public Storage Bobby Davis
Antje has a great personality, she makes it easy to want to come back in. All smiles and and laughs. A great employee.
March 4, 2016
Google Public Storage Rick Moore
Antje her customer service was outstanding. .
February 20, 2016
Google Public Storage Rhonda Brattain
Antje customer service was spectacular.😃
January 12, 2016
Google Public Storage Joseph Price
Antje I received exellent customer service
January 7, 2016
Google Public Storage Sarah Abbas
Antje and Kayla she is the best customer service person
January 2, 2016
Google Public Storage Shelby Alltop
Cassie and Kyla are always so good to me. They greet me with a smile every time I walk in and talk to me like a good friend. Love these ladies
November 23, 2015
Google Public Storage Ag Sher
Kyla was most helpful and professional! She is a credit to whoever trained her and should go far in your Organization, lest ye be unwise!
November 20, 2015
Google Public Storage LYRIC B
The customer service the girls gave me when I just came in to look for boxes was great. If in the future I'll need a storage, this would be my first choice. Keep up the great customer service girls.
November 20, 2015
Google Public Storage RaeJean Fuchs
Kyla and Cathy gave me great service and very friendly
October 16, 2015
Google Public Storage Nicole Johnson
The best experience ever, both ladies Cassie and Kyla at this location was super friendly. Fast service i was in and out with no problems..Thanks ladies.....
October 16, 2015
Google Public Storage Keitha Money
Cassie and Kyla service is great.
October 11, 2015
Google Public Storage Elroy Masepequeña
Kyla and Cassie we're nice.
October 9, 2015
Google Public Storage Rachael Brooking
Our service was very good to us this is from Rachael
September 12, 2015
Google Public Storage Todd Stewart
Kyla was awesome. Very nice to work with.
September 9, 2015
Google Public Storage Waylon Schmidt
Went in to check out prices and the two cute ladies in there were very nice if i decide i do need storage i will come see you thanks Lori and Kyla
September 1, 2015
Google Public Storage Paul Christian
Good. She was great, Kyla manager.
August 15, 2015
Google Public Storage Tyrane Wiggly
Kyla customer service is great and she has very speedy service.
August 15, 2015
Google Public Storage Orlena Warfield
Kyla was so professional and the visit was wonderful!
August 13, 2015
Google Public Storage Miguel Tapia
Kyla's customer service was great. She explained everything and got us in and out.
July 17, 2015
Google Public Storage Ivelisse Perez
KYLA TREATED ME GREAT AND HAS GREAT CUSTOMER SERVICE.
July 16, 2015
Google Public Storage angela harvey
Kyla was a great help
July 15, 2015
Google Public Storage Jimmy Uc
Antje was very good with me.. and she from California. .
July 3, 2015
Google Public Storage Mahamed Yahaya
She was so super duper helpful to give me a good and great customer service and I recommend anyone to stop by . The. Services was awesome .
July 2, 2015
Google Public Storage Eric Nolan
CAME IN TO PUBLIC STORAGE TO PAY BILL DAVID AND KYLA WAS VERY POLITE AND KNOWLEDGEABLE ABOUT EVERYTHING THAT I NEEDED TO KNOW ABOUT MY ISSUES TODAY GREAT CUSTOMER SERVICE
July 2, 2015
Google Public Storage Wendy Beasley
THE CUSTOMER SERVICE KYLA AND DAVID GIVE IS AWESOME...
July 1, 2015
Google Public Storage Stacy Beam
Antje- through my crying session she was absolutely sweet and genuine and was absolutely helpful!!!! Will definitely come back because of her! Thank you
July 1, 2015
Google Public Storage Manny Mckenney
Antje and kyla customer service is pretty good
June 16, 2015
Google Public Storage Steven Everhart
Cheerful, and very informative. A pleasure to deal with.
June 16, 2015
Google Public Storage Brett Jamieson
June 10, 2015
Google Public Storage Andrew Bloom
Thank you for the storage unit . She was very nice and kind . She net all my needs . Thank you again
May 26, 2015
Google Public Storage Ashley Dorsey
The property was clean and Kyla has great customer service. I would like to say thank you and I will tell a friend and family
May 19, 2015
Google Public Storage John Miller
David was helpful with a great attitude and provided top notch customer service to my wife and I.
May 13, 2015
Google Public Storage Debbie Thomas
Kayla with customer service was great would recommend to my friends
April 23, 2015
Google Public Storage Ashley Albertson
Just got my storage today. Best customer service I've came across in a long time. Lori was very nice and very friendly. She was awesome!!!
April 19, 2015
Google Public Storage Lauren Roth
Super helpful and friendly. We definitely made the right choice for storage. 😊
April 14, 2015
Google Public Storage Bethany Mckenney
Great friendly customer care! Very clean property and kyla was very helpful with all of our questions and help I g us find the right unit for our stuff.
April 14, 2015
Google Public Storage Alex Mennonno
I had a good and satisfying experience with this location and Kyla really helped us with our questions and set us up.
April 1, 2015
Google Public Storage Dinah Lambert
It was totally 100% awesome. Kayla was amazing , well mannered, and well groomed...
March 17, 2015
Google Public Storage Robert Thompson
Kyla has been very helpful each and every time I had a question, needed to pay my bill, change a lock, etc... I've had my belongings stored at this location for approximately 3 and a half years. Since the new management things have been much, much, better.
March 11, 2015
Google Public Storage Jaylen H
I have stored here before and always had a great experience. This time I was helped by Kyla and she got me in and out and very satisfied today. Thank you and this location is awesome.
March 10, 2015
Google Public Storage danny dugan
kyla definitely set me up with the unit I was looking for. excellent service all around!
March 6, 2015
Google Public Storage Melissa Hopper
Wonderful! I was in there on March 2,2015 and rented a unit. A young lady name Lorrie was working, she was very polite and helpful! I would definitely recommend this location to friends! Thanks... Charles Hunter-
March 4, 2015
Google Public Storage Chloe Hunt
Kyla was awesome !!! I definitely will come back just because of her kind service :)
February 24, 2015
Google Public Storage Courtney Kiley
Antje customers service. Was great thank you
February 15, 2015
Google Public Storage Carmella Shue
Antje customer services was great
January 17, 2015
Google Public Storage Matt Cassiday
antje was a great help with getting a storage unit. there were 3 customers in the office at the same time and she was great at balancing everyone
December 21, 2014
Google Public Storage Amanda Purelle
Ara is very friendly and helpful. Give her a raise! :)
November 19, 2014
Google Public Storage Brittany Webb
Antje was great!. She was very personable and helpful. Antje is a really good employee. :) I was very happy with my experience.
November 19, 2014
Google Public Storage lisa banks
Antje is excellent and fast
November 14, 2014
Google Public Storage Steph Glenn
The manger Ara is always very friendly and helpful! I would recommend her and this Public Storage to my friends
October 15, 2014
Google Public Storage Jill Schmidt
Antje helped me today and I had a great experience!
October 14, 2014
Google Public Storage Tony Johnson
Antje was a pleasure and helped me out with my issue. Thanks! -Driver for Hughes G002
October 6, 2014
Google Public Storage Brandon Edwards
Monique she was vary nice and helpful
October 3, 2014
Google Public Storage Oscar Harvey
Era was excellent I should have went over to another storage because it was cheaper but I stayed because her and I feel safer over here both of the girls in the office were wonderful monique is the other girl and I will be here for a while just to bug them cuz they're wonderful
September 23, 2014
Google Public Storage Sierra Craig
Antje great customer service! !!!
August 28, 2014
Google Public Storage Heather Russell
Antje and frank were a great help in finding a place for my belongings. Thank u! :-)
June 25, 2014
Google Public Storage Jenny Pettit
antje was superior with customer service
June 1, 2014
Google Public Storage Shane Garrett
Ara was very nice and helpful. she made my storage purchase very pleasant.
May 22, 2014
Google Public Storage Rick Parker
Ara was very patient and professional.
May 17, 2014
Google Public Storage marquita griest
Antje was extremely helpful and went out of her way to find the best option for our situation.
May 5, 2014
Google Public Storage shawn “Upgradde” long
The Ara woman is absolutely one of the worst people i ve ever had the misfortune of doing business with. i strongly urge anyone to seek a different company
May 3, 2014
Google Public Storage Giovanni Vanchieri
During time of storage crisis visited public storage #21602 was pleased with top notch. Service and knowledge. Cindy was extremely helpful and complete in the entire process.thank you cindy from my family and me for all your help. Definitly five stars
April 30, 2014
Google Public Storage Deshawn Edwards
Ara was a big help and she served me with exccellent service thanks ara
April 29, 2014
Google Public Storage Maurice Bates
The manger Ara was great! She was very friendly and helpful. I've been a customer for 7 years and would recommend this site for your storage needs.
April 26, 2014
Google Public Storage Michaela Lang
This is one of the best storage companies I have ever used. The manager Ara is very friendly and helpful everytime I come in to make my payment. The property is always neat and clean I would refer this public storage to anyone. M. Bates
April 23, 2014
Google Public Storage Tammy Smith
Friendly people and not rude people
April 23, 2014
Google Public Storage jasmine anthis
Arashannon and Angie were very friendly and helpful! They made everything so much easier than I expected! Thank you ladies!
April 22, 2014
Google Public Storage Michael Humphrey
I use Public Storage a lot for work, often using them in one city for as little as one week or as long as several months. I walked into this site on Easter Sunday and still received excellent service from Brant, who gave me a spare knife to keep when I couldn't find mine. This is a very normal, average Public Storage Facility but the customer service I received was excellent.
April 10, 2014
Google Public Storage ET W
Shifty dishonest tactics. A national rep set me up initially and said I would receive the online discount. The local rep called me and we set up a time, after showing up and looking at the unit she said the online price wasn't available. I came back the next day (35 miles one way) after verifying she now had the correct price. We went back out to a different unit (my request) and agreed, after closing it she puts a lock on it, I stated I'm not buying one of your locks and that I had one of my own. She said it had to be their style of lock. This would've been nice to know before spending $30 for the biggest lock I could find. We continued with the paperwork on the agreement I would get a different cheaper lock. (check out Youtube "public storage area padlocks") The final straw was after I finished the paperwork and signed, only then she says I'm required to have proof of renters insurance or I'll have to pay for theirs at an extra $11 per month, If I knew this I could've brought a copy of my homeowners policy which covers this. Of course she said I can pay just one month and cancel it the next month after I bring proof of my policy. I'm sure they get allot of people this way who only plan to stay for a couple months or are waiting with a truck full of belongings. I was looking for a place for 5 or more years for business purposes. Their loss. Going to Kentucky ave storage tomorrow, 24 hr access and no gimics/scams. Its obvious these other reviews are all done be the same person. CW
April 9, 2014
Google Public Storage Michelle Wilson
it was a good day the lady at the storage bin was nice thanks
March 21, 2014
Google Public Storage Tawny Morgan
Great
March 17, 2014
Google Public Storage Betsy Calixto
Ara was very welcoming & polite. She was able to help me find a storage unit that best fit my needs. Also, pricing was not bad for the size unit I rented
March 10, 2014
Google Public Storage Stacy Hawkins
Ara did really well helping me out. Service was great and very quick, everything was explained in detail and transaction went smooth. All questions were answered without hesitation. I recommend this storage to anyone nearby. Storage units were also very clean.
January 4, 2014
Google Public Storage patricia coffey
Ara was very helpful and even though she was extremely busy she didn't make us feel rushed. She went out and showed us 3 different units so we could figure out which size we would need. We are very pleased.
December 18, 2013
Google Public Storage Destiny Purnell
Great customer service
September 6, 2013
Google Public Storage Kat Folkers
This Public Storage is the Best! The customer Service exceeds expectations. Thank you Brent & Hershey for always putting the customer first! You Rock!!!