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Public Storage Self-Storage Units at 2638 N Pulaski Road, Chicago, IL
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 51/mo
Small 5'x5'- ground floor
- inside unit, swing door
$ 51 /mo $ 68Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 98/mo
Medium 7.5'x10'- ground floor
- inside unit, swing door
$ 98 /mo $ 140Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 102/mo
Small 5'x10'- ground floor
- inside unit, swing door
$ 102 /mo $ 125Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 120/mo
Parking 10'x15'- outside unit
- uncovered
- drive up access
- vehicle parking
$ 120 /mo $ 146Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 126/mo
Parking 10'x20'- outside unit
- uncovered
- drive up access
- vehicle parking
$ 126 /mo $ 153Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 166/mo
Parking 10'x30'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 166 /mo $ 200Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 207/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 207 /mo $ 217Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 247/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 247 /mo $ 299Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 259/mo
Large 10'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 259 /mo $ 370Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 319/moLarge 10'x25'- outside unit, rollup door
- enclosed
- drive up access
- boat or vehicle
$ 319 /mo $ 426Best Price Label+ one-time $29 admin fee1 unit left! -
10'x30'Online only price$ 393/mo
Large 10'x30'- outside unit, rollup door
- enclosed
- drive up access
- boat or vehicle
$ 393 /mo $ 524Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Chicago
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Belmont Gardens Storage Units Near Diversey Ave.
Public Storage in Belmont Gardens is a convenient self storage location on the west side of Pulaski Road, a couple blocks south of Diversey Avenue.
Flanked by major streets on all sides – including North Avenue, Irving Park Road, Cicero Avenue and not too far from the Kennedy Expressway – this location is an ideal self storage spot for residential or commercial storage customers throughout Belmont Gardens, Logan Square, Kilbourn Park, Cragin and Hermosa.
A 5x5 storage unit makes all of those trips up to Kosciuszko Park a bit easier to prep for, when storing swimming gear, softball equipment, soccer equipment or other recreational items just a few minutes from the facilities.
Families near James Monroe Public School can clear out a crowded guest room or garage with the help of a 10x15 storage unit to hold boxes, mattresses and more, while a large 10x30 storage unit provides enough storage space to fit the contents of an entire five-bedroom home during a major renovation project.
The selection of cheap storage units at this facility consists of indoor storage units and outdoor storage units in different sizes, as well as a variety of vehicle storage options. There are rental parking spaces for car storage, truck storage or SUV storage, plus covered parking spaces and enclosed vehicle storage units.
This location also offers RV storage and boat storage options too. The gated storage area features keypad-code access.
Public Storage, open 7 days a week, is proud to serve the Belmont Gardens community and the surrounding neighborhoods.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 652)
Had an issue with my storage, I want to say thank you to Brittany she did an outstanding job, great customer service, she went above and beyond, she showed she cared and communicated well and at the end issue was resolved. Keep up the great work, continue being humble as the world is going thru tuff times.
I was cautious of using Public Storage but these guys are fantastic. Brittany, the front office employee, was EXTREMELY helpful in getting us a larger unit after we had arrived. On a 1-5 scale, I'd give her a 7. She was wildly kind, helpful, and accommodating after we had a long day of moving.
Very easy check-in with Public Storage app and the unit itself was well-kept. Very easy to drive directly up with our truck and unload. Cannot recommend this location enough
Despite the website and app sometimes preventing me from getting the simplest things done, Damaure, the local attendant has always been able to find a way to help me understand how to navigate Public Storage's policies. It's difficult enough finding a real person who can answer your questions and then even knowing the right questions to ask is another obstacle. Damaure's patience and professionalism has helped me resolve issues via phone or in person and they will know how to help you get the secure, clean, and affordable storage you need.
I rarely leave reviews, but I had to make an exception for DAMAURE at Public Storage— He is an absolute rockstar!
From the moment I walked in, Damaure greeted me with professionalism, warmth, and a great sense of humor that immediately made the experience stress-free. Renting a storage unit can be overwhelming, but he took the time to answer every question, walk me through the options, and made sure I got exactly what I needed—without any pressure.
What stood out most was how much they genuinely cared. It wasn’t just about getting a unit—it was about making sure I felt confident and comfortable with my decision. That kind of customer service is rare these days, and it made all the difference.
Public Storage is lucky to have someone like Damaure on the team. If you’re looking for help, ask for Damaure—you’ll be in great hands.
Thank you again!
Damaure really help me get a good parking space for my trailer
Brittany was amazing
Brittany was great
Thank you Brittany for being so kind and helpful and for giving me great customer service!
Damaure help me get a large storage unit for my items its very easy to get in and out he also help me get a second month free i dont need storage that long but when i do i will come back to this location
I had to get a last minute reservation and didnt know what location i made it for so i visited here damaure was a huge help and a cheap storage unit thanks again
Damaure help me get a parking spot quick and easy
Thank you damaure was so much help
Look, our company made the mistake of booking a unit here without first confirming that they accepted delivery of packages. They do not. (Liability reasons. Completely understandable. Our mistake.)
However, when I came by mid day to wait for the delivery truck to try to make the delivery *again* (first day was refused ofc), the clerk noticed me and my vehicle, and notified me before refusing the packages. For whatever reason, we couldn't change our delivery address with this carrier. We still don't know why. So this clerk saved us so much time and headache simply by caring enough to get my attention and ensure we had our packages delivered so I could lock them away safely in our unit. Really spacious units btw. Solid security. If you're looking for simple, accessible, secure storage in this neighborhood, or even further tbh, I'd grab a unit. Thanks again to the service desk rep!! 🙏🏻🙏🏻🙏🏻🙏🏻
When my husband and I bought a home in the then-totally-unfamiliar area of Logan Square/Avondale, we quickly learnt there simply wasn’t enough storage space in our new house… so we were thrilled to find a Public Storage just blocks away. What’s more — they offered us a unit to which we could simply drive up, load/offload without scary stairs and dimly lighted corridors. We just drive right up to our ground floor unit, snag what we need, store what we don’t, and away we go! Everything worked wonderfully for years. Then one day I missed a phone call from their office, saying our credit card hadn’t cleared for that month. And since I’d missed the call (I am, admittedly, terrible at checking my voicemails!), it wasn’t until a full MONTH later that I finally heard the news that our Amex hadn’t accepted the payment for the PS bill. Naturally, I completely melted down in panic. Wtf was wrong??? (🤦♀️ the expiration date on our card had… y’know… expired! And we’d never thought to call and update the account with Public Storage. Ugh! So dumb on our part!) But when I phoned their office, I spoke with the most wonderful, kind, friendly, funny, patient, and understanding young woman called Brittany.
Brittany calmed me down, assured me that all of our belongings were NOT about to wind up on one of those reality shows about people who ruthlessly bid on abandoned lockers, and told me that plenty of their customers experience the “expired card” issue and that I’d be just fine; all I had to do was pop round the office and bring my paperwork (card on file) up to date. Brittany was so sweet to me I can’t begin to describe how well she settled my rattled nerves, even made me laugh when I was about to cry! Brittany is so professional yet personable, knowledgable but not condescending, and sweet but NOT fake. I wish absolutely everyone who works in customer service were more like the awesome miss Brittany!
You can tell a great deal about a company by the people they hire — especially when the staff is small and sometimes even a skeleton crew, like this PS location. They clearly don’t bring just *anyone* on board; they choose their customer service staff carefully… and I can so totally see why they chose miss Brittany. She’s the absolute pinnacle of who you’d want representing your business. Thank you so much for your support, service, understanding, and friendliness, beautful miss Brittany! We were thinking of changing locations because this PS location just doesn’t have hours of operation that meet our needs sometimes. But knowing that Brittany *genuinely* cared about us enough to make reminder phone calls and stay so calm and compassionate — we won’t be going anywhere!
Thank you so so SO so much for helping us through this mess, sweet sister Brittany! You’re the best!
With gratitude,
Mr & Mrs Patrick Kennedy
LoganDale, Chicago
Public Storage has a rat problem and does NOTHING about it!!!!!!
I found tons of rat droppings in my unit.
We have absolutely no perishables or any other items that would be attractive to rats.
It took 4 tries and 2 VMs for a representative to respond.
When I informed them of the situation, I figured they would determine a mutually agreeable time to meet and for them to clean up the droppings and to figure out a way to prevent future rat droppings.
I figured incorrectly, Public Storage’s representative said I should inspect for any damage and file an insurance claim.
Damauren was excellent in helping me get my rental set up
I chose this place because of prior reviews, and now I have the chance to leave one of my own. I rented a storage unit, but my plans changed and I had to cancel. Demarié personally called to tell me my balance was overdue (my fault) and I told him I needed to cancel. They could have demanded I paid the overdue balance, but instead Demarié helped me cancel FREE OF CHARGE. Great customer service.
Damaure is a very kind professional person , he treat me with respect, the environment is neat and clean well organized, he is friendly and my time in the office was so quick, thank you so much and yes big plus . I do recommend.
Public Storage doesn't give correct information about their access hours. I was told it closes at 9 PM which convinced me to rent a storage. When I called, the corporate office can't even do anything. I have a truck right now and have to pay another hundred due to false misinformation and upper management not being able to help.
Before coming to this place, make sure you aren't being fed false info.
Brittany was very understanding & accommodating!
Brittany was excellent with customer service really appreciate her help
Thank you for helping me with my app damaure
Brittany is amazing and made our move in super easy. It’s always a good day when they are on site. Top tier storage service, highly recommend this location
This gentleman that was helping me was fantastic. He was able to tell me. There was a storage unit slightly smaller opening up during the weekend. Since I wasn't too sure if I needed one as large as I thought. Came back that weekend, secured it awesome Dude He showed me the unit. Made sure I was able to get in and out fine great customer service really appreciate it!
Thanks damaure was awesome
Rebecca eased my nerves today by giving me the info I needed to pay for my storage at another location.She had an office full of people but was very patient and courteous.
thanks damaure he was able to get me a great storage for a awesome price its even outside easy to loads thanks a bunch
Brittany W. Was very helpful. She is a great addition to your team
Was fast checking and good service
The service was top tier. A young man named Damaure, made my experience convenient & seamless. Thank you.
Damaure provided great customer service.
Brittany W verdad kind and amazing person hard worker
Brittany W is amazing worker very kind and knowledgeable
Thanks damaure for helping me get parking at the last minute
Damaure was so helpful, offering us a more than 50% discount on a locker we’d been paying for for years that had really gotten expensive. He also came to the locker with us and showed us how the new lock and key system worked. Really wonderful customer service! Thank you, Damaure!
Damaure did an outstanding job in helping me with my new rental. He explained everything well took me to the space and answered all my questions.
5 Stars!!
Gary
Damaure is awesome very helpful and attentive he really went out of his way to get me another storage I been here for years and I really enjoy the service he provided please give him a raise.!!!
Horrible, predatory company. Go to ANYWHERE ELSE besides these rat infested units who will keep your money when you don't want to occupy the unit one day after finding it unfit to even hold my trash.
Damaure was very competent great communication when you rent your unit come see him
Damaure.Great service 10/10.Ty!!
Very good service
Terry was an amazing property manager. He's kind and cheerful demeanor makes it a joy to store here.
Damaure is a great property manager. As a business owner I need the peace of mind to know that my belongings are safe. Moreover any issues that come up are handled in a fast and professional manner. Although there are many storage places closer to where I live, I will not accept and other storage than the location where Damaute is present! I have dealt with other places, but they lack the formality. Damaure is the person to see for all your storage needs, I can’t stress this enough!
Very helpful when it comes to information and 100percent helpful to get me a good deal and walk me through the process Brittany W
Brittany very nice and helpful
thank you damaure for helping me ver a tráiler storage i couñdnt find anywhere eñse
Recommend parking here a love this place damaure made the whole process easy for me
Respectful, cheerful, very patient. She's an asset to the company, please keep her. Brittany
Damaure is amazing great attitude great customer service very friendly and helpful
Christina was awesome. Friendly, accommodating , compassionate and because I'm a senior citizen she helped to process payment for automatic monthly payment. Very friendly and helpful.
Brittany and Christina are very exceptionally professional. I am glad to do business with her.
Jonathan S Foryoh
Stay AWAY from this Public storage.
My trailer got STOLEN(worth $45 000). When I asked them to provide me camera to show who stole trailer from my spot, they DENIED. During investigation I find out people who work here are in deal with some people who stilling.
When I find out my trailer is stolen, they didn’t help at all, they said manager will call you in few hours, nobody call me for 5 days until I find manager number.
If you don’t want to your stuff get stolen, stay away from here.
I will sue you!
When I say looked out! This public storage location has been so helpful in my move out of state. The size of the space was able to accommodate my 2 bedroom and enclosed porch worth of items for less than $250 a month I mean. 😁And then on move out day I literally had 20 til closing a too full car load and 2 large items meant for the trash left inside the unit. It's 100 degrees today! But my girl Brittany at the front desk helped me out and took the items in a cart to the trash so I didn't have to drag them out by hand in this heat! 20/10 would recommend this location. ✌🏽
Christina was very helpful today
Damaure was able to get my rate reduced and get me the right parking spot I’m very graceful I couldn’t have done this any sooner I recommend
Damaure really helped me today i couldn't be any more happy than I am
Damaure was able to help i really appreciate the customer service thank you i will return
Damaure provided great service, very punctual!
Damaure was professional and knowledgeable! It was a breeze to get a storage unit with Damaure’s assistance.
Needed a storage damaure helped me made this stressful day easyy
I came in today to get a unit last minute I couldn’t go no where else damaure really took so much stress off of me I so happy with the storage thank you public storage I reccomend renting here
Damaure was very knowledgeable and a great help.
Damaure was great
I wish they would open at 6:00 a.m. that would be very convenient for my husband for him to pick up his tools we have to keep them in storage because they broke into his van one time and stole them all so it will be very nice if they open at 6:00 a.m.
I didnt know much about storage damaure was able to get me the size that works for me I had a great experience here
Damaure has an amazing customer service!!! I wouldn’t have rented my unit out if it wasn’t for him.
Damaure help me get a storage today he was extremely helpful and made the process simple and easy I'm glad I came here
I just left Damaure, it's 4:00pm. I arrived at 3:30 on a Saturday. I needed to switch my large unit into a smaller one. The company's name was on the account. All this was turned into a pleasant half hour with a confidant knowledgeable ABOUT EVERYTHING WITH PUBLIC STORAGE, well spoken and smooth employee here. Now it's under my name and a incredible price reduction. Made my month by doing this. Couldn't be happier with this process
Damaure was very calm & helpful. He knew the system & was very good all the way around.
This location has great access hours, high quality units, and an extremely helpful and responsive staff. Alfonso and the rest of the crew are always around to make sure you’re getting the most out of your unit.
Damaure
was awesome today and got me the perfect unit thanks a bunch public storage I recommend this place
Damaure is a Rockstar Great customer service and very helpful!!!
Christina was so helpful today.
Christina helped me get a great price on a 10x20 thank You so much.
Thank you Christina for all your help today. Definitely recommend.
Came in today for a storage unit at around 1:15 and was helped out by Dameriay (apologize for the misspelling). He was so helpful! Gave us the rundown of how to use the App and let us know everything we needed! So glad we chose public storage!
Damaure was able to help me get the perfect parking for my trailer even though I didn’t speak English well thanks Damaure and becky for all of your help
Damaure great guy great customer service. Very helpful. He got us sorted out quickly and efficiently
Thanks Christina and the public storage storage company for all your help glad to be a returning customer
Damaure was excellent. Very helpful and courteous
Damaure was great and helped me get the perfect unit he answered all of my questions
Damaure was great! Very friendly and knowledgable. Answered all of my questions and got me set up and moving in right away. Thanks!!!
Damaure did great and quick job getting me an outdoor parking spot for my vehicle. Strongly recommend!
Damaure was very helpful and informative. Thank you for all your help today. Highly recommend!!
Damaure best customer service will recommend to all my friends
Property seems secure but access stops at 6?! I’ve never heard of this. I wouldn’t have signed up if I knew that. It was relayed to me access until 10pm. Additionally I was not notified my unit was not climate controlled. Regretting this decision.
Thanks Christina for all you help!
Damaure was very great I would recommend to anyone he even got my rate reduced so I have extra money to spend thank you public storage
Amazing service and fast to rent, Damaruè hooked it up 👍
Damaure is a great employee very helpful with my cell phone and a polite guy.
Customer service sucks. The person at the desk can’t answer questions. Just idk.. hate places like this. Have rules and regulations but nobody can answer our questions. Why do we only have access till 6pm? So for those who can’t make it during business hours can’t access their things but get phone call after phone call to pay their balance. Other storage units office hours are regular business hours but still grant us acres to the unit WE ARE PAYING FOR!! Definitely wouldn’t recommend. Get new access hours!!!!! 🤬🤬🤬
Would not recommend this place poor customer service
Damaure , Damaure was very helpful and has very good customer service and was very professional when he attended to my questions that were all answered by Damaure
Damaure been very grateful.. great costumer service
Expensive and not 24 hrs.
Updates...Now this place raised the price and you have to be in and out by 6pm. They will lock the gates and you have to call customer service and penalty fee and risk of lease termination. Wow
Love Rebecca she's the best thanks rebecca
Christina was awesome help today thank you so much
NEW UPDATE : so after making this review about a week after purchasing my rental unit at this location they send me a email stating my lock and door will be removed from my unit as starting Nov 20th they’ll have construction going on for the next 4 months LMAO first of all why would u guys let me purchase a rental agreement unit without warning or notifying about any preplanned 4 month’s construction repairs I will be going up to the office to speak to the manager and will update this again
Wish I didn’t purchase this storage unit from them I loaded my car up after work to drop things off all to find out the gate access is closed by 6PM ARE U KIDDING ME 6pm ???!!!! Like people don’t work or something this is ridiculous I’m super good on this location 👎🏼 never again ZERO STARS DONT PURCHASE NO UNITS HERE WAIST OF TIME N MONEY
Damaure great customer service
Damaure Very friendly very well spoken explain all deals and promotions as well as showing me the unit before purchase.
Damaure wonderful customer service excellent with explaining promotions
Do I have access after hours my storage is outside?
Exelente servicio from Dario
Easy in and out and not all the hassle of enclosed storage.
UNIT E26 -- rented a storage unit from this location on August 22nd paid $248.78 I closed the account on Sep 1st 9 days later.
Sep 2nd I got charged anther $71.00 but I received an invoice that states my account is closed with $0.0due.
I called PS customer care and spoke to a rep and all we did was go in circles she knew nothing about nothing and just kept repeating numbers to me. I asked her at least 8 times what was the charge of $71 for since I received an invoice for 0.0 and I had paid for a month. She kept repeating numbers and I said are you're going in circles you still haven't told me what this $71.00 charge is for she said no I'm not you're just not understanding what I'm saying and clicked the line. So now all in total I have paid $320.00 for 9 days of storage.
Ridiculous- WOULD NOT RECCOMMEND
Damaure seler was great person thanks for everything
The only complaint I have is about the rodents that got into my unit and destroyed alot of my items. There are large holes in the ceiling of the unit that they gonin and out of. I notified the manager about a month ago but haven't heard anything back from anyone in regards to this matter. You would think for the money that they charge a month, something like that should be taken care of. Other than that, no complaints.
Best customer service
You people have told consistent lies since I got the unit. I do not recommend ANYONE get a unit from these people. They tell you anything and keep making stuff as they go. Biggest mistake of my life. I wish I could put no stars
Convenient location, wide aisles for easy access to the units. Management answered any questions I had.
Damaure really helped me with a plus service
I wouldn’t recommend anyone to storage here they are money hungry will add late fees if your late on payment, cancel your access into gate…will keep your items hostage until you pay them you wouldn’t be able to get your things in or out of your storage. They will keep you things adding additional costs
Damare was friendly and really helped me
Damaure was perfecto gratis service
Damaure did a great job helping me today
Damage help me get the perfect space
Damaure was great helped with app
What a beautiful young lady helped download the app and relocate my unit thank you bettie
Betty helped me out today and was helpful, informative, got my account taken care of quickly and left me with a smile at the end. Ive had a great experience here overall, they hold everyone accountable to rules which I appreciate as I want my stuff to be safe and would come back to store my items here.
Came into this location Betty was a great help very professional although I did erental she still showed me where my unit was and was very polite. Thanks again for your service.
Betty was great full of energy helped me find the perfect storage unit very cool and hilarious thank you for assisting me
Betty was a huge help with my dads moving process
Betty helped me with finding my unit
Great place the lady was very professional with handling my mothers account I believe her name is Bettie she has a very beautiful soul as well as respectful to her elders she was fantastic
Came in looking for storage Betty showed many units I finally found the right size. She is a great personality very outgoing as well as professional
Had to re-edit my previous review. Betty went out of her way to assist and take care my billing question. Thank You Betty!
Betty was very professional, another lady was there she looked like she was doing work there but Betty remain patient while assisting my mother.
Betty tried to keep me from vacating but I honestly just no longer needed the space she was great when I need storage I’ll choose this location. She’s great
Betty was a great help with my mother's moving situation needed more boxes thanks Betty
Always a pleasure to see the young lady at the office great energy. Always comfortable when making payment and she finally was able to get me to download the app acknowledging betty skills and service
Helped with bill and app betty is great and profesional
She’s such a beautiful soul helped me with app and to set up autopsy back on account. Bettie thank you
Betty was great help and was very knowledgeable. Excelent service and would recommend to anyone.
Betty was such a huge help came in yesterday to get my bill broke down very detailed with the prorate was vacating both units but she explained to me that i could just combine both my storage units into one. Very patient while managing over 5 people in office at same time some were mean but she stayed calmed. Thank you again Betty
Came to location looking for storage nice lady beautiful smile very energetic to be so early thanks Betty
Betty huge help thank you happy for your help moved out today and again betty was so helpful she's one of the best
Betty helped me with my issue on my storage fee she was very helpful. And patient with understanding what wasn't explained to me in the beginning great customer service
Betty was helpful with all the info I needed to know about storage!
Betty helped me understand the move output process very great person very professional hilarious n kind
Where to start Betty is a very friendlyand helpful person , if he had more people likeher In this world things would go more smoothly👍🏻
Betty was amazing and helped me so much and made my move so much easier.
I must say that Betty was very patient with me. She went over everything but during the renting process I realized I needed earlier hours for access. She called around to different locations and was able to assist me. She is wonderful
Me and my husband and I had to rent a unit today. When we walked in we where greeted by Betty and unfortunately at the time we came in they where closed and today is considered her off day for this location. She still assisted us in getting a storage. She has a great attitude and customer service. She got is our unit for a great price. Thank you so much Betty!
My move with this location was amazing thanks to Betty. She went over and beyond to make my experience wonderful, by showing excellent customer service, being extremely understanding, and showing that she really cares about her customers. I give this location 5 stars and would highly recommend to anyone especially if Betty is helping!
Betty was amazing, she made my moving and vacating experience amazing. I had trouble with my code and she had no problem helping me at all. She gave me a much better experience than the first guy I dealt with that literally watched me shovel snow by myself and watched me and my friends push my car up the drive way and did not help AT ALL. If you come, make sure Betty is working.
Betty has Great customer service and very polite very funny
BettyShowed great knowledge and customer service experience.
Great customer service! Betty helped me with a issue with payment. Even though she was busy and didnt have to call me back she helped me, Thank you!
I had a great experience renting here! The prices changed and I had to move to something more affordable. Aside from the price increase, it was good overall. Wish they stood open longer times. Betty was great helping us with the move out. She was very friendly and quick.
Betty took really good care of me and my pops highly recommend her. Extremely good customer service
Betty helped me out so much today! Go to this location if you want to experience good customer service from a kind and helpful person! She was swift, i was in and out in 30 minutes!
I received the best customer service from Betty, she was very patient with my situation, was very efficient and super understanding.
I came in to pay my bill at Pulaski location Betty was so nice and patient with pulling up my business account very patient polite and smiling I offered her lunch but she declined thank you Betty
Came in to pay bill was surprised to see two people. The young lady Betty and the gentleman Demare was a great help Betty helped with the app and the young man explained to me my options of down sizing
Betty very silly and funny great spirit beautiful smile I enjoy paying my bill in person
Betty was excellent in helping me out with my storage needs.
Betty called me to explain the details on why I had a balance and to break down to me how the rent is due each month. She also informed me on the importance of the public storage app. Very funny woman
Betty was really nice and really helped out my dad understand how everything works and informed us of the app
Betty helped my dad understand his bill and very energetic and nice
Yes we had a good experience she was very helpful was very hilarious with our needs a very good person to have in the business
Bettie helped me on today been a customer for 4 years never aware of benifits of app and helped with rent decrease
Omg Betty is amazing friendly so so helpful she helped me and was truly an angel on earth. She is truly fantastic you should have more like her. Give her a raise she is truly a blessing
Betty was very patient and helped with app
I always have some type of problem with my units but today was a great 👍 day thanks to Ms. Betty she really helped me out with no problem, she took the time to explain to me about how my units price had went up and didn't even know it , need more people like her on the job !
Betty at public storage was a great help for me to get into my storage unit today, very professional and helpful! I definitely recommend this location, very safe and easy to use!
Betty very polite always smilling
Came into location to rent storage space there was a few people in the office but Betty remained professional at all times very accommodating showed me several different units until I was able to find one that fit my needs.
Wonderful service and assistance from Ms. Betty, I recommend a raise for this individual🫡
I came in to inquire about a storage space and Betty was very helpful and polite I decided to go with this location because she made me feel comfortable and answered all my questions with a smile thanks Betty you don’t meet people like you who will actually take the time out
The manager Bettey was really helpful in renting me a unit.
Betty was absolutely fabulous with assisting me in finding a suitable storage unit. Although I was running late, she was patient and waited. After thorough explanation, we were able to conclude the storage contract. Keep up the GREAT WORK! Tom K.
I give Betty 10 stars. She was very nice and professional and did everything she could to help me. She’s at work while having a toothache and she was still very patient. Thanks so much Betty
Damaure excellent services 👌
Betty was very helpful friendly and patient with this old man. Been storing for over 3 years
I went in this store today as I’m looking to store my office belongings due to a fire and the young lady Betty was so informative and helpful I really appreciated her kindness.
Laquitha and Betty helped me decide on a unit and was very pleased with them both very helpful
Betty the manager is the mvp!!! She helped us resolve a billing issue and was incredibly helpful!
Betty was simply fantastic. Great customer service and patience with my needs. Differently a keeper. We need more individuals like her.
Betty is always smiling and great help downloaded the app I wasn't aware I could do as much thank you
Came in to pay bill Betty helped me and showed me the benefits of the app great personality
Great Customer Service! Betty was very accommodating and professional, while helping myself and another person. All with a smile and good humor, even though it was a bit chaotic with deliveries and walk ins, she was pleasant and very helpful. I appreciate starting my year with such a lovely encounter and great customer service.
Great service Betty helped me with understanding rent increase
i spoke with about my things that was going up for auction she was able to assist me with contacting the buyer and receiving my papers and personal items very professional and such a sweet lady. thank you for everything.
Betty was very polite and prifessional helped me with understanding storage hours at location she's great
This was my first time renting the Public Storage and I’m happy we have chosen this location - safe gated entrance and super easy to move-in/move-out stuff from the space. Betty was super helpful leading me through the move-out process, since that was my very first time doing this - I got confused what were the next steps to take, but she clearly explained me everything and helped out to move-out pretty fast. Thank you, Betty!
Bettie helped me with finding the right park and going over hours I'm confindat my car will be safe
Excellent Customer Service! Clean and safe facilities! Betty was a huge help!
Betty is friendly, helpful and accommodating. Great experience.
Betty was extremely helpful, and I recommend working with her for all your storage needs! Extremely satisfied with our interaction!
Betty was fast and professional s few people in office but she was patient with everyone
I came in wanting to know some prices n Betty was so super helpful and so friendly she was so knowledgeable about everything you guys had to offer very professional I look forward to renting had to add on rented today thank you Betty
Thanks to the woman named Betty, I had so many questions and she answered them in a fulfilling way, great customer service. Appreciate it! Thanks guys.
Came in to pay my son Joel bill Betty was very understating and helped pay his bill also explained me to me how storage works and safe to say I'll be back before the end of the month to rent my own storage
Great experience and courtesy from Betty she was super helpful will definitely consider this using this place again.
Betty is Great always smilling
Come to this location ro pay bill closer to home and the young lady bettie is always willing to assist
Came in to look at storage units Betty showed me several units until I was satisfied. Might have over worked her she didn't complain and didn't gain an attitude professional and easy to work with
Betty had great customer service and was very helpful
Be sure to see manager Betty with any problems you may have. She was very helpful to me!
So far this was a great place to rent from. Betty was very friendly and helpful. She was very professional and explained the whole process to me. I am using the storage this weekend but if the place is as good as the service I received from Betty then this will be a great experience!! Thanks again Betty!!
Betty was so kind and helpful with her work. Fast and efficient service! She was also patient with my million questions. The fact that she was able to help me with the amount of clients she had in the store was fast and quick
Came in and needed a unit desperately after going back and forth with other rental companies Betty was so helpful and very informative and was able to accommodate me on the spot.
Thank you so much Betty!!
Betty is the epitomy of customer service and it’s been a pleasure for me as a consumer that empathizes punctuality and professionalism.
Betty great help move on went smooth and fast she os great even without speaking Spanish mom helped great lady
The unit and staff are very professional and very polite and nice Betty was very easy going with the process happy holidays god bless
I come in faithfully every month to pay my bill I rent in Schiller Park but this one is close to home. And Betty is always there Smiling with a positive mind frame she takes my payment with no issue very nice young girl
Betty was so helpful she accommodated me perfect because i needed a smaller unit. Very recommendable go to Betty great customs service and very very polite
Needed my lock cut, locksmith was there and Betty was very helpful and was able to assist me in getting my lock removed.
Betty very nice .Excellent service.Explain very well that I understand
Betty is the best service everrr .. she so nice and Kool. Thank you for ur service today. she explain everything excellent ❤❤❤
Stopped into this location to to get a understanding and a break down on pricing for renting with public storage and I spoke with Betty who was very helpful with explaining everything to me and breaking pricing down for me. I stopped in with a couple questions and ended up leaving with a new storage. I highly recommend speaking with Betty if visiting this location.
Came on bettywent out her way to assist me she was on lunch And still helped me with a storage unit thank you Betty I made a great decision with this location
Betty: es una persona super amable y super buena honda
Y me ayudo
Betty great Custumer service, really helpful and really nice. God job
Betty was very patient with me with renting a unit doesn’t speak Spanish called her mother to translate appreciate all hard work
Betty was very nice an helpful fast and efficient I love her energy.
How do I describe the most excellent experience in my life? 🤔 WOW!!! This specific location on Schubert & Pulaski is awesome 🤩 in short, I found out that the city has added outrageous taxes of about $40 for storage of my vehicle but I digress because this message is not about the city but I wanted everyone to know what and who the review was about. Betty from public storage reached out to me to assist me in either moving out of their unit or possibly finding something cheaper and she went above and beyond the call in helping me. Betty, thank you so very much for your time and patience 😁👍 Public Storage RULES!!! 🤩🥰🤗
Very nice woman Betty was dealing with many people and was trying to assist everyone with out anyone being rushed thank you public storage
Very busy store on today Betty assisted me and very patient broke down how my payment were originally due and what date thank you so much
The Puerto Rican women Betty in there is a real G and the G stand for very “GOOD” customer service she helped me when I was nervous about my moving but I thank, god him self from coming down and help me with my issue and the customer service was excellent.
-Thank you public storage
Very busy location came in to pay bill Betty remained professional at all times even when some customers were being rude. Has a great smile and remained steeler. Great location
betty accommodated me and my moms storage need amazingly!!
Betty is super with assistant customers make sure customers understands public storage policy about Insurance payments and etc she's one of the best customer service satisfaction I'm Happy she assisted me
We put our car there during our trip and it’s the smartest decision ever 🙂
I came in to pay bill Betty was very patient and understanding. Took her time. There was an office full of customers and she stayedprofessionalwith each one of us. Thank you betty
Betty was excellent very patient and overall respectful. There was an guy in there very rude and she remained calm while there was a office full of people system down and she was working with everyone. Overall great personality and great customer service
It was great customer service
Went to get a quote initially and the employee named Betty was knowledgeable & exponentially helpful in giving me a storage space to rent that I could totally afford. Would most definitely recommend her to anyone that would be looking for the same. Even when their system was down she went above & beyond to help in every way she could … Rating ??? 11 out of 10!
Betty was so wonderful when helping me with my storage unit. She has great costumer’s service. I was extremely happy with how she handled and conduct herself professionally. You definitely have a wonderful thanksgiving employee on your staff. Thanks again Betty with the service you provided with helping me with my storage unit
Betty was such an amazing and helpful person. Couldn’t have asked for better customer service and support.
Betty at the 2638 N Pulaski location was amazing, she jumped through hoops to help me when I needed to switch spots. 5 star service!!
Betty was wonderful and helpful in my move out process!
Betty Was Nothing Less Than Stellar, 5 Star Service! She Made Me Confident My Storage Is Stored In The Right Storage!
Just to let you know I stopped by the public storage today to take my car on September the 5th around 10:00 in the morning and the lady was there her name betty she was so professional very nice service it's really appreciated and keep up guys with the good job and my next time I need a public storage or any of my friends you will be especially this location number one on the list.
I came in today having problems with my account couldn’t access my storage room due to unpaid balances with the help of Betty I was able to regain access to my storage she was fast and very helpful
Betty helped me today with my bill and the amount that was due she went far beyond expectations to assure I was happy. And I am a very satisfied customer. Very respectful young lady thank you Betty
Thanks Betty for helping me fix my issue today I thought, I rented a storage unit but really I rented a parking spot , she went above and beyond to make sure I got what i needed also her customer service was great and was really nice your the best thanks 😊
Thanks for Betty she gave great customer service when I was having problems getting a unit she was very helpful, patient and understanding.
Thank you very much Betty for helping me out at the very last minute! Great customer service, you deserve a raise. God bless!!
Came in to pay my bill Betty helped me she even walked with me to take lock off my unit my experience was wonderfully ill come back after all
I want to thank you sooo much for Betty...she was very sweet..honest..n very helpful..I truly tip my hat to her..she a total sweetness...her customer service.
On point..
Had questions about storage and parking, as I'm new to the area. I just spoke with Betty and she was amazing! She went above and beyond to help me. So happy with the service and integrity. Thanks for making my day easier, Betty. It's so appreciated.
Damaure was very helpful answered all my questions. I’m satisfied with the unit . Also good run for practice on a motorcycle with turns around the lot . Overall great experience and location highly recommended to bike riders!
Damaure gave me awesome customer service today
Damaure gave me #1 customer service
Damaure is good work.good atención
Damaure was great! and very helpful….a pleasure doing business!
Had a wonderful experience with the facility. Demarion was very helpful with all my needs. I will definitely recommend this place for all your moving needs.
Manny really helped me out of a bind! Thank you so much!
This location is not very helpful and I’ve had some rude staff speaking to me. Overall bad customer service and communication. Won’t come to this location again.
I’ve been asking for assistance for over a month with my bill. Nothing has been done everyone keeps telling me they will call me back and haven’t received one yet. Over all I dislike the customer service and the communication.