Public Storage Self-Storage Units at 1129 N Wells Street, Chicago, IL
5'x7'Online only price$ 53/moSmall 5'x7'
$ 53/mo $ 53Best Price Label1 unit left!
5'x5'Online only price$ 54/moSmall 5'x5'
$ 54/mo $ 54Best Price LabelHurry!
5'x5'Online only price$ 72/moSmall 5'x5'
$ 72/mo $ 72Best Price Label2 units left!
- Inside unit
- 1st Floor
5'x10'Online only price$ 100/moSmall 5'x10'
$ 100/mo $ 100Best Price LabelHurry!
7.5'x10'Online only price$ 134/moMedium 7.5'x10'
$ 134/mo $ 134Best Price Label1 unit left!
8'x10'Online only price$ 153/moMedium 8'x10'
$ 153/mo $ 153Best Price Label1 unit left!
10'x10'Online only price$ 181/moMedium 10'x10'
$ 181/mo $ 181Best Price Label2 units left!
8'x10'Online only price$ 214/moMedium 8'x10'
$ 214/mo $ 214Best Price Label1 unit left!
- Inside unit
- 1st Floor
10'x15'Online only price$ 311/moLarge 10'x15'
$ 311/mo $ 311Best Price Label1 unit left!
- Inside unit
- 1st Floor
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Old Town Storage Units Near LaSalle and Division
For a great selection of self storage units just north of downtown Chicago, check out this Old Town Public Storage.
Sitting on the east side of Wells Street, one block from the intersection of LaSalle Drive and Division Street, it's a convenient storage facility for customers in Old Town, Near North Side, Gold Coast and the Cabrini-Green neighborhoods.
All of the units at this location are indoor storage units and a property manager lives on site to help oversee the facility.
Spending the weekends with family and friends at Seward Park? Grab a 5x10 storage unit to keep backpacks, folding tables, lawn chairs and sports equipment just minutes from the park.
Approximately two miles north from the DePaul University campus, students can grab a 10x10 storage unit to store anything that won't quite fit in a dorm or campus-area apartment, including books, boxes and furniture.
A short drive from the Kennedy Expressway, North Avenue or Lake Shore Drive, this location is open 7 days a week for customer convenience. For folks in need of moving supplies, the rental office sells moving boxes, tape, mattress bags and other assorted packing items.
Old Town houses some of the most historic, breathtaking architecture the city of Chicago has to offer – sadly, some of those eye-popping Victorian structures aren't always the roomiest places. When space gets tight, look no further than the Old Town Public Storage to provide cheap self storage and friendly customer service.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 414)
The manager (Brittany)of this facility (our facility) is very efficient and a joy to deal with. She deserves 6 stars!
Brittany helped me with my move in and gave great service
Brittany is the best! She goes above and beyond for her clients.
Brittany was awesome! I needed to downsize my storage unit, but wasn’t sure what size I needed. She walked up with me to look at all the things I still needed to store & made her recommendation on the unit size I needed and everything fits perfectly! Very smooth process!
Brittany is very helpful. She ask questions about my storage needs. Brittany made me aware of options Public Storage offered that met my expectations. Brittany is definitely FIVE STARS, She made my storage need happened. Thank you Brittany 11/25/2023 I recently visited Public Storage located at 1129 North Wells Street, Chicago and had the pleasure of receiving exceptional customer service from Brittany the manager. From the moment I walked in, I was impressed with their prompt and courteous response to my inquiries. Brittany went above and beyond to meet my needs, providing me with in-depth product knowledge and making excellent recommendations. They were attentive and addressed all my concerns, ensuring that I left with a smile on my face. The speed with which they resolved my issue was truly remarkable. Their professionalism, patience, and friendly attitude made the entire experience outstanding. I couldn't be more satisfied with the service I received at Public Storage. I wholeheartedly recommend Public Storage to anyone seeking top-notch customer service. Thank you, Brittany, for making my visit memorable! Rating: ⭐⭐⭐⭐⭐ (5/5) Regina
Expensive but OK.
Brittany provided excellent customer service when renting a space short notice. Highly recommend!
Brittany at the front desk was a huge help! She was able to quickly transfer me to a larger unit after deciding the original option was not enough space. She provided friendly, professional service.
Very helpful and informative! Excellent service. Do recommend.
Clean and professionally managed facility. Brittney, the site manager, was outstanding, personable and extremely helpful. She effortlessly and diligently guided me through the entire process.
Brittany is THE best! So proactive & helpful - highly highly recommend :)
I’m not a fan of Public Storage, but the staff here are nice and the place is pretty clean.
Kudos to Tyrianna Sangster of the Chicago Public Storage facility in River North who went above and beyond in assisting us transfer lockers the other day.
Just rented a unit from 1129 N Wells. I was not familiar with the process and needed to call the manager, Brittany, several times for questions and clarification. Brittany was very professional, friendly and kind when responding to my queries.
Brittany was great, so so helpful without her we wouldn’t have had such an easy move!
Britney was incredibly helpful. She allowed us to borrow the trolley which made our move easier. Couldn’t be more appreciative of Britney. Thank uou
Excellent service Brittany!
Great service provided by Brittney! She is very nice. Ñ
Brittany the property manager helped me with my move in she was very professional
Brittany helped me to determine the boxes I needed for the recent flood I had in my home. Since I needed to get boxes to pack most of my home - appreciated the guidance in how to pack what items in what sized boxes. Thanks again Brittany - you're the bestest!!! BJ Parker
I have just rented a storage room here after talking with Brittany. She is fantastic, so calm, patient, answering all the questions and was so clear about everything. I really appreciated dealing with her, after my move has hit so many road blocks.
Brittany was helpful and fast through the lease. Really appreciate it
Brittany was incredibly helpful when my storage needs changed last minute and was able to help me switch to a unit that fit my needs better. She made it a very easy process and I recommend using this location.
Brittany from public storage helped me move from one storage unit to another and was extremely thorough, knowledgeable, helpful and kind! It was a smooth and efficient process with great customer service. The facility is extremely secure and clean. Definitely recommend!
I’ve stored my stuff here for several years and management has always been very helpful with everything.
Richere was extremely helpful and did a great job showing me around and how to use the Facility!
Brittany was amazing, super helpful. She was extremely efficient, gave me lots of information and answered all of my questions. Showed me my specific unit so I would know exactly what to expect. Told me about all of the security checks that are done on site so I would feel confident leaving my belongings here. Thank you for all of your help Brittany!
Brittany provided Excellent customer service, showing me multiple spaces and worked with me to adjust my move in date. Was a very smooth process
Brittany helped transfer me into a bigger space before my move in tomorrow thank you so much
Brittany is EXCELLENT. She provided amazing help to me when I was moving out of my unit and needed extra assistance from management. She was able to get me what I needed and went the extra mile to do that. Will be recommending Public Storage Old Town to others.
Thanks Britney!!! I feel much better about my moving process with your help. I will definitely use the app you showed me!
Great service! Brittany was an awesome help guiding me with the right materials and so nice :)
I didn’t end up renting from this particular location, but Brittany walked me through all my options and helped me find the best spot for my situation. I would definitely recommend working with her and this location!
Laquitha was so nice and helpful!!!! Had a few questions i needed answered a very patient lady planning on renting my space over the weekend
Brittany is wonderful!!! She is so caring, professional and always willing to help.
Brittany is excellent. She went above and beyond to help me with a problem I had, all done with a caring & professional attitude!! All is perfect now, so thank you Brittany!!
Brittany answered all of my questions before my move in. Thanks!
Brittany saved me some money with my transfer thank you
Laquitha was so nice to me today I came to make a payment and she is so sweet and helpful
This is the best storage place in Chicago (and we've used many)! Brittany (manager) is always so helpful and diligent at her job. I would give 10 stars if I could!
Brittany answered all of my questions and was super kind!
This has been a great place to do business with. Brittany, the Property Manager, is very professional and always ready to help!
This location ( and Brittany) have always gone above and beyond to help me and my storage needs. A customer for 2 years now— I am very appreciative for the kindness and attentiveness of the staff. THANK YOU!
Brittany made my move in easy and was very professional.
Brittany helped with my transfer to a bigger space. She's always knowledgeable and professional. Thanks!
I love Brittany! Every time I come here she’s super friendly and helpful. She gives this place a good name! 😊
Gasta was very helpful today when I rented! Thank you! He did exceptional work
Brittany rocks! I didn’t want to move but neither PS corporate nor district would work w me on rent control. The increase in rent was just not affordable. However, Brittany is the true rockstar and always professional.
Brittany was exceptional! Excellent customer service and thoughtful answers to all my questions. Highly recommend this facility for any of your storage needs.
Laquitha was amazing!! She helped me out!
Brittany, the property manager was super knowledgeable and helpful when I had some questions and needed to transfer to a larger unit. She went above and beyond. Thank you, Brittany!
Brittany was so helpful and so great to work with! I had such a positive experience which was welcomed in the stressful time that is moving!
Laquitha was extremely helpful today when trying to rent a unit! She explained everything in detailed and was extremely patient with me! I am very happy she was there today to help me!
I came in today and rented a space, Laquitha was so nice and friendly she helped me with everything
Nice custom service well clean good first desk worker 👌🏾
I walked into wells location not too long ago the manger Laquitha was super helpful and patient with me she took her time in explaining the rental process. Will be moving in soon
Very helpful service. Clean. Secure!
Brittany is great at customer service (July 5 2022). She helped me get the correct size unit for my stuff, and assured me I could upgrade if it all didn't fit. Brittany knew the answers to all of my questions. She turned my task into a pleasant event, which is tough to do on a hot and humid day.
Great customer service from the manager Brittney! That is something that is hard to find these days. Thanks Brittney.
Brittany is quite simply the best! Always there when I need when I lose my code or needed to change my account details!! Really so helpful thank you!
We stored our belongings here for about 6 months. Brittany was super helpful in assisting us with several matters. Fabulous and kind customer service. Very nice and clean facility.
I had issues with my billing and Brittany was awesome at troubleshooting. Ill be keeping my locker at Public Storage for quite a while. Thank you!
Very informative and helpful staff - Brittaney was great and making sure I had the right size storage space
Brittany was so helpful! She made everything easy.
Brittany is amazing! Professional, knowledgeable and fast! Highly recommend!!!!
Brittany was extremely helpful and accommodating of our situation. She demonstrated expert service. Because of her, we will continue using Public Storage for our needs.
Brittany was the charming and professional sales associate I've ever worked with. Thank you so much for all your help
Chase at the office was super helpful! He explained everything so well and helped us through the process. Thanks Chase!
I’ve been a customer here at Public Storsge for years and I always receive good customer service but today a new face by the name of Mr Marquion gave me great insight on how to use the public storage app. Great job see you guys be back soon THNKX
Pretty seamless rental process, loved the usebof an app to access the facility.
Very central location, close to public transport. Brittany was very helpful and professional and provided excellent customer service.
Charles was excellent in helping me with my rental needs for my boxes. Amazing service!!! Will definitely recommend storing here
Brittany the manager is always very pleasant and helpful. Getting moving supplies has been easy!
I needed a storage unit fast as I was moving last minute and this location really came through for me! Brittany was beyond kind and you could tell she knew exactly what she was talking about. She allowed me to check out the unit before committing to it and made sure I had everything I needed to not only be ready to store stuff in the unit but also for my actual move. I cannot say enough good things about her and this location. I highly recommend this location!
Brittany (store manager) is very detailed and extremely helpful. I no longer reside in the U.S. but I maintain a storage locker in Chicago. Brittany has helped me with billing changes and the like, and is always very friendly to speak with.
Brittany helped reduce my rent after receiving an increase. Thank you so much!
Moving is the worst but Brittany was extremely helpful with everything! Ended up needing a larger unit than estimated, but Brittany figured it all out for me seamlessly!
Brittany, Great customer service, took her time with me to make sure I was comfortable.
Very informative and helpful!
This place should be the standard for every public storage facility. Brittany genuinely says hello every time and was a big help when I first got my unit and it’s so close to home :) This one time I was leaving and she just so happened to be coming back from a showing and she opened the gates for me. That was my start to a beautiful day.
Brittany helped me set up my app. Very helpful.
Great experience! Manager Brittany was extremely helpful!!
Great experience! The owner is professional and helpful and there is a cart always available!
Great manager. Very helpful.
Brittany was awesome.
Brittany was absolutely fantastic. She helped me out and was a fun, cheerful person. Can’t thank her enough!
brittany made my move in super easy! would recommend!
The agent at the storage very rude. I guess Public Storage doesn’t really care, to hire and keep this employee.
Can’t say enough good things! Clean, very secure, & easily accessible storage units. The customer service is outstanding!! Brittany went above and beyond the call both when I first moved in & again when I downsized. Great storage choice!!!
Brittany was terrific!!!
Great Customer Service, Clean, Security,I feel safe with my belongings being there.
Clean and safe.The employees are always courteous.
Came in to pay my bill and Brittany the property manager was very pleasant as always. Highly recommend!! Thank you!!
Brittany was very much help even though I didn’t get a storage unit that day
Brittany was the biggest help! Great service!!
Great service and very helpful overall. Brittany, specifically, was very nice throughout all our interactions and was incredibly sweet! Would visit and use again!
Had a wonderful experience. Thank you so much.
Brittany was awesome! Explained everything from start to finish, didn’t try to unnecessarily upswell. Listened and provided exceptional service! Thank you!!
Brittany was amazing! She helped me during a crunch move - really appreciate her excellent service
Was supposed to move out on Memorial Day but was not going to be in town. Brittany made it incredible easy to create a different plan for us while not charging me any extra for another month. Was quite worried but a quick fix! Would recommend.
No one there, no sign, no nothing... what the heck...
Brittany C helped me decide which storage I needed and was very professional
Really easy to work with these folks!
Brittany is awesome and made my moving process seamless! Thank you!!
I called just to check for pricing and the property manager Brittany assisted me with any questions or concerns I had. I was only price checking and she was very professional and nice.
Brittany did a great job setting us up!
Amazing customer service in general. Big thanks for the property manager Ricardo that did an outstanding job during my check in!
Brittney C the property manager at this location is amazing. She was extremely attentive and followed up to our business'request within two hours. Top line service. Thank you, thank you, thank you.
Brittany C is awesome. She accommodated our business needs the same day. Extremely professional and kind.
Brittany is such a great help. She went over and beyond to assist me with my unit and ensure the mistake I made was corrected. Thanks for all your help. Great customer service!
I got a storage unit here and was so happy with the service. Brittany, who was working at the time, was extremely accommodating and kind! Moving is such a stressful time, but Brittany helped make one thing easier for me during a day of hectic packing and crazy weather on a tight schedule. My dad and I are so grateful Brittany was working while we went to this storage unit!!!
Brittany C was wonderful! Got me all set up. Nice clean space, really helps with a new puppy on the way! Thank you.
Brittany C. was very helpful with my transfer. Great customer service. Highly recommended!
I am very pleased with my storage space provided. The Employee Yvette has been very helpful in assisting me and accommodating me with useful information. Thank you for great service Yvette!
Grest touchless reservations and the entire process to aquire the unit was flawless.
Called this property to ask about pricing and Merchandise. I’m planning on moving early February and I’m considering storing my items here. Brittany C answered all of my questions and was very polite. Thanks!
Brittany H. saved the day! I needed a place to store 2 motorcycles and a 1BR apartment in a pinch ( UHAUL messed up big time with my storage unit ) She was professional and extremely accommodating. Had my problem solved in less than 10 minutes. Never using UHAUL again - only this location. Thanks Brittany H.!!
Manny was wonderful!! Easy set up and explained everything.
I was inquiring about a space at public storage on well and I was I truly at a lost I had no understanding....I appreciate your help Tanisha you have really been a big help in my move I just want to say thanks again keep up the go work need more people like you !
Clean and secure storage, & terrific service. Many thanks to Brittany and Tiffany for being pleasant and reliable. I live next door; this location couldn't be more convenient. The price is very reasonable for the neighborhood. Update: they lost three stars, and my business, for jacking up the rate after four months. Second update: my original rate was restored after I complained.
Brittney and her co-worker were great! They helped us decide on the proper size storage unit and gave us tours while maintaining safe distancing practices without it feeling awkward. Great team of professionals during these unusual times. Highly recommend.
Great customer experience! Brittany was incredibly helpful and made the moving process pain free. I would highly recommend this facility.
I had to move my apartment into storage very last minute, and was able to do so painlessly with the help of Brittany and Manny. They found me the lowest rate, the biggest unit and all of the supplies I needed essentially the same day I needed them. With moving being so stressful, their help and support was invaluable! Highly recommend.
Brittany and Manny were SO HELPFUL! I bought a bunch of moving supplies. I’d be happy to get my moving supplies here again.
Tiffany helped immensely with some glitches that happened booking on mobile and with the corporate office. Clarified things and accommodated my needs!
Brittany was very helpful and easy to work with. Could not have asked for a better experience!
Brittany was so nice and helpful when picking our storage unit. Process was quick and we had access the same day. Thank you!!
So grateful to be so close to this place! Cherneal gave us excellent customer service and explained all our options. Made our move quick!
Customer service was the best ! Cherneal helped us get exactly what we needed, WARDROBE BOXES!!! Thanks Public Storage
Cherneal was so courteous and helpful. She assisted me with the size of the storage unit and made sure I had all the necessary covers and supplies to store my stuff!!!!!
Came into public storage to get pack supplies Tiffany was awesome help me get everything that I need it to make my move Easy
Brittany and Tiffany helped me with issue thanks ladies
Ms Tiffany White show me multiple units until we found the right one for me. I give her 5 stars she very patient and courtesy.
Brittany was great!
As a long-term customer, I absolutely adore the team at this location! Cynthia, Martin and others (including the managers) have gone the extra mile even when times have been difficult. They give me piece of mind using this facility. Happy 2020, PS Team 1129!
Brittany was very helpful with my transition. Thank you Public Storage
Brittany helped make the process of moving in and out of my storage unit very easy. She explains everything thoroughly and is timely with her responses. Exemplary customer service on her part. Would definitely recommend this facility thanks to her.
Brittany was excellent! thank you !
Brittany was extremely helpful and efficient. We opened up the unit for the first time and it was fast and easy. She made us feel comfortable and took great care of us.
Brittany was extremely helpful!
Tiffany is amazing. So helpful. So resourceful. A pleasure to work with. I highland recommend this storage facility.
Brittany and Tiffany have been wonderful to work with! They have been a bright light during my moving process!
The two( Brittany and Tiffany) customer service representative who I had the pleasure of meeting today. They were very helpful and knowledgeable. Every concern I had was addressed professionally and completely; they made my decision easy.
Tiffany was very professional and extremely helpful. I’ll recommend a friend.
Brittany was very helpful and professional. She clearly answered my questions. Very satisfied first time public storage renter!
Brittany and Tiffany are very nice and very helpful
Brittany and Tiffany are great. They are always helpful when I have questions or concerns. Also, they always be smiling which is very nice.
Brittany and Tiffany were both extremely helpful and SO friendly. They both had huge smiles on their faces and helped me with all my packing needs. They are the best!!!
Tiffany W. was so helpful and nice. I booked a 7.5x10 online but ended up needing a larger unit when I went to see the units in person. She took me around the facility to see multiple units and was so nice and professional. If you need a storage unit in the city this Public Storage is your answer.
Brittany was very hospitable and helpful, helping me choose a suitable unit. She knows this place and the business inside and out! The rates are very reasonable. I like the access hours, much better than some others I have looked at. No contracts, no fine print, very straightforward contract. $1 first month! Be sure to reserve online, for a huge discount.
Brittany was exceptionally sweet, intelligent and knowledge worthy. She has broken down the in's and out's of the storage facility and is awesome sauce!
Stored my stuff here for 2 years when I moved out of Chicago and it was all ready and waiting for me in good condition when I moved back. Reasonable price and convenient location.
Brittany was awesome
Yvette was excellent and super helpful when my wife and I were planning our move.
great location, Manny was really nice and helpful
Tiffany and Yvette have me amazing service!
Yvette was extremely helpful...needed boxes quick...she knew exactly what I needed...got me in and out...perfect!!
Came in Thursday to buy moving supplies and Yvette was very helpful thanks
Manny was very helpful
Had to just store stuff over the summer, everything worked out and nothing got damaged. Was able to end the lease through the phone which was super convenient and Manny was very helpful and made the process very easy.
A few months ago I came to P.S. and Manny was very helpful. A few months later, I purchased, with Manny's help different size boxes, bubble wrap and tape. Manny helped me pick the perfect boxes without complaining. That is the kind of customer service that every business should have. You are lucky to have him. An honorable mention goes out to Yvette. I met her today and look forward to have her help me with my needs. She is very personable.
Manny is incredibly helpful every time you need anything here.
Manny was very courteous and made the whole transaction very easy.
Manny was so helpful today! Helped picked the right boxes for my things. Excellent service from him.
Cherneal was very helpful with setting up my account and showing me the unit! Painless process
Stopped in for packing supplies. The individual was very friendly and helped me with all of my needs. I will definitely look into this place when I need storage in a few months!
Ist day of rental and Manny was very professional and the facility looks clean and well kept.
LaZenobia was great! Friendly and very informative. Made the rental quick and easy.
The place is a scam! A few months after you move in they will suddenly increase your monthly rent. Then they will do it again about 8 months later. Customer service is terrible. I will move as soon as i get back from overseas.
and very respectfulIt was great Lazeonbia was helpful
Manny was very knowledgeable, courteous,polite articulate. Excellent worker. Glad that he waited on us. We received excellent customer service.
Lazenobia was a great help and I would recommend this storage to everyone
lazenobia made my day! my daughter was scheduled to check in and drop off her items at 4:30pm. We were very late as I had a migraine and needed to rest before coming over. upon arriving we were greeted by Lazenobia and she took her time to explain the contract and walked us to our storage space. she even gave me some tips on my migraine symptoms which I could see care and compassion from her. The unit was clean and we were in/out within 30 minutes. thank you Lazenobia for such great service!
Really good experience LaZenobia was extremely helpful and nice. Thanks a lot.
Manny at PS is an extremely accommodating fellow and makes visiting the facility that much smoother~
I had a great experience here. I am a teacher and was looking to store classroom materials over the summer. LaZenobia was incredibly helpful and warm in getting me set up with a unit that worked for me. I am glad to have worked with her!
Sharniece went out of her way to make our experience a positive one - though we arrived late and apologetic, she went out of her way to give us her time and the handholding we needed. She asked questions that helped us determine our unit size and explained the process thoroughly. I appreciate how smoothly this went! Thank you, Sharniece!
Lazenobia was very helpful n very kind sevices was excellent
Sharniece was very personable and went out of her way to be extremely helpful! Many thanks!
LaZenobia was absolutely amazing. Extremely helpful, friendly and easy to work with. In and out quickly, made our move a breeze.
LaZenobia was such a great help! Great customer service!!!
Lazenobia was extremely helpful. She was there to help me as I had some issues with my lock, etc. I do not like this public storage facility but really liked her customer service.
LaZenobia was super helpful. Great experience!
Thanks for good service.
The nearest storage to my home, professional team, they gave me 1 month free.
Lhasa nova and Manny are top-notch at public storage
Lazenobia & Manny was very nice and professional 💪 Great service
Manny & Lazenobia were very professional and helpful.
LaZenobia and Manni are great!
LaZenobia was amazing. Thank you for accommodating our needs so easily. Look forward to doing business. Thanks!
Lazenobia was incredibly helpful and friendly. Extremely professional and went the extra mile! Thanks for the help will definitely use this place again because of Lazenobia’s help!
I am updating my review to say that I have continued to receive great service at this Public Storage facility. Manny in the office was very professional and very helpful.
I was in to the store today and had a great experience I spent $51 some change the young lady whose name was lazenobia Was very helpful and had great customer service skills I enjoyed coming into your store she was very very helpful Great working young lady I will recommend her to anyone
Lazenobia and Manuel were very nice n helpful today the store location n upkeep was also excellent
I went into the public storage on wells last week pricing pic boxes...I was in a really terrible mood but the worker in there I believe her name was Lazbia wilson turned my day around with her professionalism courteous and caring demeanor...I appreciate taking my business to places that Employ people whom not only care about their job but also their customers....keep up the good work ms.Wilson
Lazenobia was very helpful n n8ce
I went to location to inquire about boxes and the store manager LaZenobia was absolutely so knowledgeable, helpful and patient that I spent $79.00 today. It's great to have people in place that are so personable and joyful...thanks Public Storage, that's what separates you from the rest!
Lazenobia offered exceptional service at this location. Highly recommended.
Lazenobia was very impressional! Very helpful and polite. Play location smelled fresh the floors were dry and safe.
Five stars all the way. Manny’s customer service skills really turned the stress of my moving day around.
I stopped by to learn more about this facility and what my storage options were, and LaZenobia Wilson assisted me. She could not have been more helpful. She was absolutely wonderful. Personal, knowlegable, pleasant.
Really fun team! Manny was great and really helped us get what we needed!
Customer service was great Cherneal helped me get everything I needed
Cherneal was an absolute sweetheart! Made it easy to remember the location of my unit and guided me through the signup process. Thank you!
After struggling in the cold with my storage unit, Antenisha was responsive and a quick problem solver. Thanks again for the tools and your professionalism!
My credit card on file had gone over its limit before my autopay for Public Storage kicked in. No problem. They called me, I drove to this location, and paid what I owed. The problem came AFTER when apparently the idiot who helped me shut off my autopay. The next month wasn't paid at all--NO ONE contacted me until I owed a late fee. I was completely confused as to why autopay hadn't gone through, and they explained I "never had autopay on". Right, except for the every month for the previous 4 years. An employee sent a refund request to the "district manager" to reimburse me for this ridiculous overcharge. The district manager rejected my request, so now because of an idiot employee and a completely unsympathetic manager, I'm forced to pay extra due to no fault of my own. 1 star. You people are garbage.
Excellent storage property and customer service! LaZenobia was very professional, friendly, and super helpful. Storage unit and facility is great. Definitely recommend.
Manny always.provides great service for today it got even better thanks .
Lazenobla Wilson Greeted me with a lovely smile make me Feel very good, her personality is great And customer service just wonderful I will recommend anyone that needs Storage nicely clean perfect location.
I am writing for my Mother, she insisted that I inform the company of how great the attendant was to her. She was very knowledgeable and helpful during her visit. She do not know how to spell her name but she says that it may be Lazineboia. My mother says that it was an actual pleasure to have great service this day and time.
How much per month for the smallest unit?
Drop in to get a storage spot. I met Martin and he was very nice and kind. Was very patient with me and answer all my questions and concern about storage. He also gave me a great deal on supplies. He's a great worker. One of a kind. Definitely will recommend to friends and families.
My friend told me about this place. I was skeptical about storing here but when I came in. Martin, the manager, was professional. Ask me what I was storing and told me about the deals they have. Didn't know you have to know so much to store. He was very helpful. He showed me the spot, explained the storage unit to me, and gave me good deals on storage supplies. 5 stars storage spot!!
Martin was awesome. So helpful and had great customer service. He so helpful when I was trying to find a storage space. He had a great smile and Amazing worker.
Martin was so nice. He was so helpful. He helped me get the best package deals, bought some boxes. Thank you for all the help.
Martin is a great manager and communicator.
Martin was very nice. He was very helpful. Tell me options of storage. Thank you martin. Very professional. Great service.
Clean, bright, good location, safe. Attendent helpful and professional
Just came in to check what public storage stored. Martin was very helpful. He explained in detail what I can store, package deals he have, what space they have, and insurance I can have for my unit. He was very nice and courteous. Thank you Martin for your help. Definitely will come back and rent a unit and recommend to friends and families.
Came in a couple days ago, Martin helped me out. Needed to purchase some boxes for my move. He showed me deals he had going on and show me if I wanted to store something what unit will be best. MARTIN was awesome. Thanks Man.
Many was really helpful today!
Amazing customer service. Manny was very friendly, and was quick to suggest the best options for storing my belongings. They also provide everything you need to get packed, which definitely can in handy.
Martin was very helpful. I asked about public storage pricing and boxes. He asked me what I was storing and showed me the space that I could be storing and boxes that was right for me. He was so nice and kind. Great service. 5 stars service.
Martin was helpful. I wanted some boxes and he told me his special and helped me carried them to the car. Had great customer service. Thank you for your help man. Definitely recommend to friends and family.
Google public storage and saw this facilty has good review so i came and gave this place a try. Ive been storing at storage facility for years and see if Public Storage was any good. Martin was the person was the one that helped me out. He had great customer service. He showed me the space, explained storing here. He was nice and very detailed. One of the best service i had was here.
Walked past public storage and was wondering if my two bedroom can be store there. I came in the store and Martin smiled and ask me how can I help him. He was very friendly. He ask me what I was storing, I explained to him I want to store 2 bedroom temporarily and he than showed me a space that would be perfect for me. On the way to the space, he explained what public storage means and what benefits it had storing here. When we went back to the office, he ask if I needed boxes or Any supplies and show me the deals they have. The office was clean and beautiful, Martin was very friendly and helpful. The visit to this store was worth it. I'm glad I came in to this facility. Definitely recommend!!!
Came in looking for storage space. Martin was very nice and helpful!!! Martin showed me space and explain the storage facility. The walk to the unit was very educational. I learned a lot about storage. He also showed me packing deals. It was a very productive visit. Thank you Martin for helping me with storage. Great storage facility!!! FIVE STARs!!
Martin has great service. He is very helpful in finding a storage space. Definitely recommend to friends and family.
I was looking for a space to store my stuff. I didn't know what space I need and what I need to lookout for. I came in asking questions and he was very nice. He asked me questions about what I'm storing and if I need boxes. Didn't know I needed so many things. Thank you MARTIN for all your help.
Martin was awesome. He was so helpful. He helped me find a space and was very patient and explained to me what space is right for me.
I walked into this property just a few minutes ago and talked to this young lady name Lisa about getting storage in a few more weeks and she was very detailed and explained everything to me. I will be coming back in a few weeks to rent.
Martin was very nice and sweet when I step through the door. He showed me around public storage. He was so sweet and explained things so well. Thanks for your help. You were awesome. Keep up the good work.
I had came in the other day to ask about storage because I didn’t know how it works, Martin took care of me. He was so nice and explain it to me where I can understand. Also, shows me the units they have available. He went above and beyond to help me out. Thank you Martin for your help. You are the greatest. Thank you for everything.
Martin was so helpful. I had some questions about storage spaces and what is needed to pack up my 2 rooms. Thank you for your help. Thank you martin.
Martins service is unparalleled. He went out of his way to make Sure I was satisfied each time I came in and had any questions. When the door broke he got it fixed within 24 hours and made sure my unit was securely locked in the interim.
Martin has great service. He helped me so much. I needed help with my move and he was so kind to me. He ask me questions about what was I going to move? If I needed a space to move it while I settle in, what boxes I will need. I didn't think a move needed all these things. He was so helpful. Thank you martin for all your help.
Martin was really helpful during my visit to my local public storage he showed me several sizes and how to stack to save space. The facility is clean. Martin was really friendly and very accommodating. My sister is moving next month and I have already recommended this location to her. Thanks
Thanks Martin for the great service! You have been so helpful during my transition.
Do you have a 7 foot long box that 3 bound up christmas trees will fit into and close.
Martin was awesome. He helped me out alot. I needed boxes and he was kind enough to help me select what boxes I need and carry it to my car for me. I also had questions about storage spaces and he helped me out.
The process was made extremely easy and painless. I am quite happy to have gone to this location for my storage needs. Lisa at the front desk made it super easy!
Went to the store to get some package supplies for my move. Martin was there. He was very nice. Helped me select the best boxes for my move and helped me carry it to my care. Very nice guy. Thanks Martin for all your help
Went to public storage for some boxes and i was not sure what to get foe my move in 2 weeks. Martin was very helpful. He ask mw about what i was moving, and how many rooms. He was very nice and genuine. Thank you Martin for all the help. Made my move went smoothly.
Martin is so good at customer service. I am so happy with my experience. Martin took me step by step through the storage process and answered all my questions. He also carried my moving supplies to my car. What a classy guy. I will be recommending this location to my sister who is about to move.
Martin was great. He was very helpful. He answered all my questions and was really kind. Show me what boxes i needed to pack my stuff. Martin has great service and hes a great manager. Thanks man for all your help. Hope all goes well for you. Definitely recommend Martin and tis public storage.
Martin was fantastic. He was speedy and took care of all my needs. I never had a better experience at a storage place. Thanks martin
Lisa is the best she help us out and explained every thing well I looked forward to seeing her more if I have any other questions
Martin was so awesome thank you very helpful an answered all my question I really truly thank you for all your help
Just wanted to start out saying this is the first storage place that has a clean parking lot and office. Martin the manager that works there was great. He was very friendly and helpful. I came in the office having questions about storage and he was so nice asking me what I wanted to store and than show me the spot that I could be storing. He went out of his way to help me out. Thanks man for all your help. 5 stars service. If you looking for a storage place come here. Guaranteed martin will take care of you.
Lisa was really kind and explained detail about everything. It was great
Came into this public storage to ask about how renting a storage works and the deals and boxes and Martin A. Was really helpful. He asked me what was I storing and how many bedrooms, i didnt know that those things mattered. He than showed me the space and tell me what space would work for me. I was surprised by how considerate he was. He shows me what great service I will get in storing with this public storage. He than ask me what boxes i need and recommend me what I need for the items I will be storing. That was really nice of him. I didnt know moving in a storage spot requires that much. I really appreciate him getting out of his way to help me and shows that he cares about what I was storing. I came in to just see their prices but came out knowing about storage and boxes needed for a move. Thank you for all the help. Highly recommend public storage in wells. 10/10 GREAT PUBLIC STORAGE
Not enough trolleys from transporting large items. Just 2.
I had a excellent experience at public on wells I had walked in asking about storage spaces and I wanted to know how much about the units Cost? I had a wonderful sales men his named Martin Abdoh He gave me a tour and showed me the different space sizes and when I had more questions he answered all my questions It was a amazing experience. He asked me what was I going to store and I answered him and he kindly tell me what spaces is best for me. He was very kind and seemed like he was trying to get me the best deal. He also recommend me the need for boxes and wrap and etc to make the move in easier. He was very courteous when talking to me. He was very professional and educated me a lot on the importance of the storage space and what boxes needed for my things that I had no idea about. It was great, the store was great, and he was great. Thank you for all your help. Definitely recommend this storage location to anyone in need for one. Ask for Martin, he's very helpful and will be the answered to what you need. Five stars!!!! Definitely will recommend to friends and family!!!!
Great customer service.! walked into this location today and received excellent customer service from Lisa . She was very detailed keep up the good work .
Very nice office manager Lisa. Awesome to work with.
I came un needing boxes. Martin hepled me out alot he shows me the packages for The boxes. I also wanted to know about storage spaces and he was nice about telling me how much it was. Thanks.
I came in to buy boxes and Martin helped me out. He explained to me what boxes he has and if i need a storage space. He Will helped me. I thought he has very nice. He asked me to do a review for him. He has nice and helpful if i ever need a storage space. Definitely Go to him.
I came in needing boxes because I had to move in a couple of days and Martin was there to help He not only shows me what boxes I need for my move but he helped me bring it to my car. Thank you for being courteous.
Martin is very nice. He was very helpful. He gave me advice and what storage spot I need. Thanks for your help
Thanks Martin for your awesomeness. He was great and was very helpful. I was there to buy boxes and he was there to answer all my questions. Very patient with me and was very nice. Awesome guy!!!
Martin was so nice. Very helpful and has great customer service. Very attentive and i could tell he cares for my needs. thanks, man. Highly recommended.
Martin is awesommmeeee!!!! He is nice and had great customer service. Thank you for all your help. Great smile and great work presentation!!!
Martin, thank you for all your help. Great customer service. Martin is great!!!!!!
Martin was great. He was nice and friendly when I walk in the door.great service. Good place. Thanks Martin
Lisa was an exceptional representative, who handled my transition to my new unit, very easily and exciting. She is a true asset to the Public Storage corporation.
Martin was awesome, he has great customer service. Thank you for all your help. All my questions were answered and he was really nice. He was the best manager I have met so far in public storage. Awesome guy, Martin.
Martin was awesome. He was a cool guy. Was very nice and friendly. He is great at his job. He knows his job well. I had question about boxes and storage space and he knew answers to all my questions!! Great manager!!
Good job, helping me as a disabled person with extra help
I came in looking for boxes for my move, didn't expect Martin to be so nice and helpful. I was wondering how does storage work and he took his time to help me. He was really nice. He has great customer service. If you need storage or boxes go to martin!! He's the best!!
It was a great experience!! Renting from martins See you guys soon
Martin just moved me in it was very easy and he was great. He explained everything to me and it was great.
Martin was really nice. He has great service. He is a great guy. Thank you for all your help. I came in confused about storage and the prices in boxes and he sorted it out for me. He is awesome. Thank you so much. Martin my man. Thanks dude!! Great guy! Great store!!
Martin has great customer service. he was nice and friendly. he helped me alot. thank you for your help. THANKKSSS!!!!
Great customer service. Lisa was extremely helpful and professional. Thank you.
Martin is awesome. He was nice and courteous. Thank you for all your help. He had great customer service. When I went there I was just trying to see how much the boxes cost but Martin educated me on saving money on buy the bundle. He is so nice and helpful. I would recommend going to him if you need boxes or storage because he actually cares!!!!! NICE!!!!! Helpful!!!!!! Thank you!!! He deserves a raise and a bonus for his hard work!!
Martin was awesome. He was a great guy. He was very helpful and knows his stuff. I have questions about storage and boxes and he was helpful to answer all my questions!!
Martin was really nice. He was helpful. I had questions about storage spot. He always had a great smile. Helpful and considerae. Martin thank you for your help. This is the best storage space in Chicago. If you Need a storage space on wells go see martin.
I came into the store on wells and Elm st. Looking for information to rent storage space, Sharonda was very very helpful. The store was clean and smelling good. The customer service was excellent. I will most definitely recommend public storage to my friends and family members.
Marti was great he helpped meand answeded all my questions. I have been to to this place before but never had good service till now.
Martin was really nice. Martin was really helpful. I had some questions about boxes and storage spot and he was kind, considerate, and professional when answering my questions. He deserves a raise. He is over the top with his job. I could tell he was sincere with me. Thank you man so much. I really appreciate everything.
Martin did an excellent job providing customer service, answered all of our questions, he made the process very easy, and I highly recommend this location!
Martin is awesome. He made my family laugh during this difficult this difficult transition. He took his time with us and explained everything. Great service and great location. Just wanted to say martin was great and i had a great experience.
Great customer service! Even though I'm moving to another state and only needed boxes, Sharonda showed me several units and told me how to reserve a unit out of state.
I really have to tip my hat to Martin, he was great!!!! I myself am from a retail management background, and I was very impressed and satisfied with Martin's customer service. He was very courteous, knowledgeable, and accomadating. I highly recommend this establishment.
It is only the second time I have had to write a review. This is by far the worst experience I have ever dealt with and I advise that unless you want roaches all over your items and mold/fungus on your belongings to stay away. I lost $15k of nice furniture while my new place was under construction because I trusted this to be a clean well taken care of place. I was wrong. The manager admitted fault but that meant nothing to cooperate and not only were rude and unsympathetic. I had to leave my items behind because they were destroyed and because insurance required an inspection and what does public storage do... they send me to collections after refusing to pay for the month after finding my items destroyed. They dont call back and just dont care. Plenty of other companies out there, do not use these crooks.
Martin was nice and had great customer service. Thank you.
Thank you martin for your great customer service. You were so nice and had a great smile.
I had a guy named Martin and he was very professional with the service. Highly recommended.
Great and fast service! Kendra is really professional and enthusiastic.
I came in to get some packing supplies and was greeted by Martin who was extremely friendly and helpful. I will be coming back and recomending this Public Storage to my family and friends.
Had a great experience at Public Storage on Wells. A young man by the name Martin was the one who waited on me. Martin also help me carry my merchandise to my car. I wish we had a lot if works like him .
I visited this Public Storage today to ask about storage and Martin was fantastic!! He gave me clear detailed information about renting a storage space in the future!! I will definitely come back when I am ready to rent!!
Martin was really nice. He was very helpful. He was sweet. Thank you. Highly recommended.
Martín was awesome. Martin thank You for your help.
Thank you for all your help Martin. You were so nice.
Martin was nice and friendly. He was helpful and had great service. thanks again.
Jasmine was awesome she helped me with everything I hope to see her again here she was the best
Martin was awesome. Great manager. Awesome customer service. Thank you for all your help.
Thank you MARTIN for a your help. You were so helpful and answer all my questions. Thanks again!!
Martin was really nice and attentive. He was helpful. Thank you for your help!!!
Martin was very nice and had great customer service.
Martin and Joseph are real great help. Love there customer service Thank you guys
great service I recommend to anyone, i have no clue why there is even a bad review here. but i assure you that no woman works here. Martin always a pleasure to deal with
Thank you martin for being nice and helpful! I've been having a rough time lately and your sweet sweet customer service really brought me back from the brink. Smiling ear to ear doesn't even begin to describe it. More like ear to sky! I was so inspired that when I got home, I told my entire family that I loved them (even my hamsters! What??) Anyway thanks. It really meant a lot.
NIGHTMARE. The staff was aware that the floor where our items were stored reeked of mothballs. Mothballs are a pesticide and should never be inhaled. Some people have the antiquated idea that mothballs prevent bugs. We complained, but were told nothing could be done. So, when we removed our items after 6 months ALL of our "stuff" was permeated with the stench of mothballs--Including approximately 20 plastic tubs, which, to this day smell. The contents of the tubs were saturated, as well. We spent over $400 at Barry Regent to fumigate clothes. The useless Property Manager, Megan Arquette, told us to use our homeowners insurance to cover the damage. MAYBE, storing mothballs in a storage unit should not be allowed.
Quick and easy, Martin Abdoh, helped save me on boxes and his customer service and his assistance was great.
I had bad experience with life storage so I decided to try public storage. Martin was great at what he do. He was really helpful and had really great customer service.
Martin was really nice and helpful. He was patient and informative. Thank you for your great service.
Martin was a great help when I went to inquire about where I can move and store my belongings. I recently finished up a semester in school and needed to store and move my things. Martin helped me find everything I needed and the process went very smooth. He even gave me his name and how to contact him if I had anymore questions or concerns.
Martin was really nice and awesome. Thank you for all your help. If you ever have any questions about public storage, he's your guy.
I had a excellent experience. Martin has great customer service
Martin is a great guy. Very patient and nice to me. He is a keeper. Thank you for all your help.
Martin was amazing! He gave me one on one customer service that I have never experienced. What a great worker I know Martin will make sure my things are secure!!!!!
Martin was really nice and friendly. He was very helpful and address my needs fantasticly. You need more people like him. I could tell he is great at what he do.
Martin had great customer service. He answer all my questions. Thank you for being so kind and helpful.
I came into the store a few days ago to get information on storage Martin and Patrick were so friendly when I first walked in and very knowledgable about the company. they answered all my questions I had about storing. I definitely will be referring this store to my friends.
Martin had great customer service. He went out of his way to answer all my questions and took care of all my needs. He was very nice and polite too. Thanks again martin
Both Patrick and Martin were very helpful in assisting me quickly and efficiently, finding the best affordable storage space, and answering any questions I had about the storage process. It was quick, easy, and convenient, and I will soon be ready to use my space. Great customer service!
Moving around the first of any year is always a pain. Today I had a very nice gentleman by the name of Patrick at the Wells store in Chicago help me out, He showed me everything I needed to make my move more enjoyable and not as stressful. Thank you very much Patrick, Happy New Year!. D.Clophia
The gentleman at public storage was very helpful today. He helped me get all the boxes and packaging I needed. Thank you so much Patrick!
Martin was great. He helped me with all my needs and was very nice. Thank you martin for your great service
Martin was the best. He made me feel at home in a storage facility! How does someone do that! Thanks Martin you have set my mind at ease! Everything was clean and Martin explained everything to me and answered all my questions!!!!
Came into the store only looking for a few boxes came out with a quick pak thanks to Linoi. She helped me carry the pak to the taxi as well! Excellent
Walked in to this location with a lot of questions about storage. I'm glad to say Martin answered all of my questions and set my mind at ease. He took me up to the space and showed me how I can save money by storing smart. I have all the protection for my goods and I know he has the building secure. One of my best experiences at a place I didn't want to be on a Sunday.
I came in the store. Martin popped out of his chair with a smile in his face and instantly solved all my problems. I've never experienced customer service on that level of enthusiasm and comfort. Thanks again for the lovely experience Martin... Yours Truly A Very Satisfied Customer
Martin a. Was very helpful and friendly. He answered all my questions and took care of all my needs. Thank you for your great service
This is my second time coming to this location to buy a quick pak. Lenoi always there to help me take it to my car with no problem. Great customer service! Will be returning to get more soon.
great customer service you will ever receive at this public storage. my wife and I come every week and Linoi is always there to greet me and always asking if I need help with anything. thank you.
I received great customer service from Linoi. I couldn't decide which size unit I wanted but she helped me get the right size that I need. Thanks.
I was buying boxes, and Pina was super helpful. Much more positive experience than I expected- thanks!
This was a great customer service experience. I arrived shortly before the office closed and Pina greeted me with a big smile and helped me with all of my storage needs. Highly recommended.
I had an excellent customer service experience at the Public Storage on Wells Street. I bought a whole bunch of boxes, and Pina helped me lift all of them and load them into my car. It was a really hot day, and the boxes were really heavy!!! Pina went above and beyond, and her attitude was so cheerful and helpful.
Pina was a fantastic host and a great help!
Amid helped me there and explained how to keep my stuff in good condition
I came in just to view a unit, and convinced me to rent the same day. Very good customer ! Quien was Awesome!!
Super nice and super helpful. We needed a bigger unit and the woman who helped us took care of the change very quickly. We then needed a bit more room and she helped us get another small unit for the rest of the stuff. They call you the day before to confirm your arrival time and greet you by name when you arrive. Place is very very secure and kept nice and clean. The loading dock fits a large moving truck instead. Highly recommend.
Nice group of people. Very help and polite
Perfect....very quick and efficient. Quine was the representative and she was very thorough and easy to work with.
Excellent service. Quien got me into a unit same day 30 minutes prior to closing.
I came In to be greeted by Jacqueline who I must say she has great customer service,I only came in for prices on a unit,but once I seen the space and she took the time to explained everything to me,not to mention it was a great price,I couldn't pass it up,Jacqueline you are awesome . Thank you!
I had such a great experience at this location with Jacqueline, I came in two purchase a few boxes, after Jacqueline ask me what I'm packing she recommended a storage pack which was a great suggestion, I used all the boxes. Thanks Jacqueline
Called to rent a storage unit and they had me set up immediately. Tommy was there when I arrived and was very helpful and knowledgeable about the unit I would be renting. He made me feel safe and confident that my personal belongings were in the best place they could be until I can move into my new place! Thanks Tommy!
Ivan was awesome. Found me a larger storage unit for less money than I was paying for the small unit. Thanks Ivan!
The service and facilities here are great; it was very clean and things seem to be in good working condition. Marshauna helped me with my storage needs, quickly and professionally. She was very polite and patient with me. I was having a bad day, but her service that day helped me a lot. Definitely a good place to due business.
I visited this public storage to buy some items for my move since its so close to my apartment. The manager Tommy was very professional and helped me pick out exactly what I needed. Even though I spent a little more than I like I felt confident in my decision as Tommy ensured me its quality over quantity. I would recommend anyone who needs packing supplies to this store. Excellent job!
ivan was very polite, mannable and very professional. it was a blessing doing businsss with. Also I meet Tommy on Sunday and he was also a blessing to work with
I recently had to store a couple of pieces of furniture for a while and used the Public Storage facility at 1129 N. Wells St., in Chicago. Everyone I encountered there was helpful and polite and the facility is clean and safe. I would especially like to commend Ivan, the manager, who is responsible for this well run operation.
Ivan was really helpful, informative and friendly. It was a very good experience.
Ivan is so nice and very knowledgeable about his property. He always very friendly and always keep a smile on his face. I see why he is the head of this property.
Ivan, The representative who helped us was AWESOME! It was our first time renting a storage unit, and he was very helpful with all of our questions. And the site is very clean.
Very helpful & courteous service. The unit I rented was very clean, well lit and easy to access within this climate controlled building. While you end up with a slew of paperwork it is all computer generated and only takes a few minutes to complete. The staff was very patient with me....answered all my questions....and took me on a tour of the unit before I signed anything. I would recommend this facility.
Great place to store your belongings! Ivan was extremely helpful and very courteous. Great customer service. I'm glad I chose this location.
I was given great customer service by Ivan for exactly what I needed at a really good rate... Thanks again.
Ivan is such a great employee. I enjoy the great service and reliable customer service he provides, every time I come in.
I have been a renter since January 2014. The place is clean, well lit and well managed, thanks to Ivan who is always there to help with smile. The only bad thing I encountered was the sudden drastic, big, large, ....increase in the monthly rent after the first 6 months. Be ware of the small print in the contract before signing. But anyway THANKS IVAN for your friendly service that overcame the bad experience of the rent increase.
Ivan really helped me get everything I needed, it's my first time using a storage facility and I was totally lost, I'm very satisfied with his great customer service and thanks for suggesting the mattress covers!!! I will recommend this public storage to anyone
As much as I dread moving I think this time it will be much easier with the supplies I got- Also I have to say the employee Ivan was of great help pointed out many things to make my life easier. I wish other stores had more people like him. Hopefully he is acknowledge for this.
I had a great experience with Public Storage this week! I reserved a unit on Monday night after finding out that the location I had planned on storing my things was no longer available. After reserving the unit using the online system I received a call from Kim within minutes confirming the information I had provided and asking what time the next day would be best for me to come in. She was very friendly on the phone and answered all of the questions I had, making me feel confident that I had made a good choice even before arriving at the facility. When I got to the location I met Kim in person, and, together with Martin, she walked me through the whole rental process. Martin asked me a series of questions to make sure I had selected an appropriate-sized unit and then he took me upstairs to view the space. I had originally selected a 5'x10' unit, but once I saw the space I wasn't sure all of my belongings would fit. Once I got back down to the office Kim walked me through all of the other options available for larger units, and I finally settled on a 10'x15' unit that was running a "$1 first month rent" special. Through the entire rental process Kim and Martin were both professional and friendly. After deciding on the larger unit Martin took me to see it and helped me to install the lock I rented. I told him I would be back later in the evening to begin moving, and so Martin offered to leave me a moving dolly to help make the move easier. When I returned later in the evening the dolly was where Martin said he would leave it, and I was able to move all of my belongings into the space in a very short amount of time. Overall I am very happy with my decision to rent from Public Storage, and the main reason I feel this way is because of the customer service provided by both Kim and Martin. There are many rental options available around the city, and I am very glad that I chose the one that I did. I would definitely recommend Public Storage to anyone looking for an affordable, spacious, convenient, and friendly location to store their belongings. Thanks again, Kim and Martin!
I would like to share my amazing experience with Ivan at Public Storage!! I had some concerns about the size reserved and Ivan alleviated those concerns with his compassion and professionalism. Ivan took time to show me several units and found one that would best suit my needs. He also took time to make sure I understood how to access the facility and was very patient during the entire process. Throughout my time at the store I felt like Ivan cared about me as a person and not just a number. IF YOU NEED ANYTHING RELATED TO PACKING OR STORAGE GO TO IVAN!! You will be VERY WELL PLEASED!! Ivan you are amazing!! And I will be sending referrals your way!! Thanks again and many blessings!!
Today I went to ask for information on renting a storage place since I'm remodeling my home and need some space to put my things away for a couple of months. Ivan helped me find the perfect size storage for my things, and was very kind and profesional. He also offered storage boxes at a great discounted price, which I bought since they give you your $ back if you don't end up using all of them. I will highly recommend this location to friends/family/neighbors & reviewers. Great job Ivan and Thanks again!
I have been using Public Storage for the last several months and I couldn't be happier with my experience. The customer service has been great. Marie has helped me so much to make my move as stress free as possible. I would highly recommend this place to anyone looking for a storage unit in the Chicago area. Thanks Marie!!
Had a great experience-much thanks to Vernetta
I just used Public Storage today to prepare for a move. I arrived about one minute before close and Marie was extremely accommodating and made sure I was able to secure my unit before they closed for the day. It was especially helpful because I had a full moving van outside. I'm very pleased with my experience based on today and Marie was really great to work with and very pleasant overall. Highly recommend checking them out and working with Marie :)
Marie is an awesome worker!!!! Keep up the good work....
I enjoyed my experience here. I came to check out some spaces on last week and that is when I spoke with Marie. Absolutely adorable, I loved her sense of humor and she was very helpful. I definitely plan on returning and doing business. Ask for MARIE. :)
I had an excellent experience at Public Storage. The young woman who helped me was Marie! She is very professional, witty and a delightful person! My experience at a previous storage facility made me weary about trying another one. Marie's tone of voice spoke volumes to me, in which it expressed confidence in her knowing her job. Anytime I come there I want to do business with HER!
Marie was very helpful and Nice. She helped me choose all of the boxes and packing materials that I needed and some that I didn't know I needed. I would recommend this location to all of my friends.This place is great!!!!!!!!!
They have excellent customer service. Manager Derrick Pham is so nice and greeted me well. Hard worker. Thank you.
I went to public storage to purchase boxes for my move and I was politely and respectfully greeted by Marie . She's a great worker and answered every question I had. She's very knowledgeable about her store and works efficiently at a constant and effective pace she gets the job done. Thank you Marie.
Great I loved it. Would recommend to many people. Loved the customer experience. Thank You Marie
Alexa was great at helping me find the storage space that fit my needs and budget. Walked in, saw the space, signed up, got my things and was done. Hassle free. Perfect for such a hectic time as this!
Very professional & helpful clean environment. Thank u to the two ladies Alexa & Marie for making my transition easy. I'm so thankful! Two thumbs up..
This was stress free, hassle free experience handled by a knowledgeable customer focused professional. Milton presented me with several options producing the best solution for my situation. This gentleman understands and delivers true customer service. Thank you Milton
Very clean and organized. Milton was extremely helpful and provided excellent customer service. Thank you Milton!
Marie was awesome, funny, laughed at my jokes and most importantly was very thorough at her job. She explained everything very well and it was all very easy! Highly recommend!!
The face-to-face experience was very positive. Milton was helpful to me and to the movers and made a challenging experience far less stressful.
Marie was great!!! Very friendly and efficient!! I give her a 10!!!
Marie, She was helpful and courtesy to me and my nephew as we walked through every step of the process such as the property layout, the code boxes. She took time with us through the contract, insurance, pad lock information. Her supervisor was also present and he was courtesy to us. Thank you for your care.
Marie, IS VERY HELPFUL, in answering all my needs and helping make easy payments.. KUDOS to her!! I am a loyal customer to Public Storage at this location! DK
Milton was great. I went back and forth on which size unit I wanted and he stayed cool and polite.
Needed a larger storage space. Marie was extremely helpful during the process. She helped make the transition smooth and easy.
Very convenient, yet not secure or cheap. We had our unit broken into and items stolen. I would consider a more secure facility, with more reasonable prices.