Public Storage Self-Storage Units at 3550 Peachtree Parkway, Suwanee, GA

Mr. Smith was so helpful and kind. I appreciated his help. Excellent service!

Property manager Gary Smith has consistently provided me with superior service at this facility. Mr. Smith is personable and professional. He keeps the grounds spotless and the office is clean as well. Mr. Smith can be counted upon to answer as well as if needed, take care of, any questions or concerns that I have. He is responsive, reliable, and helpful.

Gary Smith, property mgr, was fantastic during our rental process.

Outstanding service from the property manager Gary Smith, I will and would highly recommend storing at this location, thanks again Gary!!!

Very smooth transition. Needed a space very fast. I got started with the help of Joe. Once I got to the location I found that it was too small. I went to the Office and Gary the manager was able to get me in a larger unit. It was a fast courteous, and smooth transition. The unit and property was very clean. Thank you P.S.

Had no worries everyone was nice and friendly

Great customer service, always helpful, always friendly

Mr.Smith was very knowledgeable and pleasant, GREAT CUSTOMER SERVICE 👍

The error on the size of the unit caused a major inconvenience. I had planned to store my motorcycle but the unit was not the size I contracted for and had to find an alternate storage. PS did provide me a refund however.

I have heard a lot of public storage and I hope in the future I can rent a space from you the employees are very knowable, friendly and up to date on the transaction.

Gary Smith was amazing! Walked us through the rental process. Can not recommend Gary and Public Storage enough.

GREAT customer service, clean unit. Gary was very knowledgeable with the process and paperwork.

Gary is such a good guy. He was fast, efficient and super kind. If you need a storage unit or just want a great conversation, stop by to see him. There's nothing like a professional when you need it. Thanks Gary Smith. Semper Fi.

Gary Smith at the Public Storage at 3550 Peachtree Parkway was very helpful and professional. A pleasant person to work with.

Needed a storage unit in a pinch on a Sunday afternoon. Gary was right there at 1pm on a Sunday to get me a unit at a decent price and make sure I was all taken care of. Great customer service!

The gentleman at the front who I believe to be the owner/manager is outstanding, superb customer service. Highly highly recommend

Wish we didn't need a unit (have 2) but the place is super clean and very well managed by a family that has been there many years. Recommend

This is and was for me a great location to keep my big and litte treasures. Temperature controlled units that were always working. I forgot to lock my unit once 🤦‍♀️ they called me up same day to tell me. All my items as I left them. I would recommend this location for safe keeping of your goodies.

My rental experience was great it was super fast and smooth Ben was a big help!

The employee Tycan was so friendly and helpful.

Fenced lot with keypad entry. Climate controlled rooms. Nice phone app let's you open the gate.

Gary Smith- property manager was great to work with. He took his time and was very detailed. Great service. Thank you!

Gary was very professional & courteous. He was patient & knowledgeable. Unfortunately, This day & time you don’t see those qualities. Very much appreciate his help.

I just finished helping a friend move his things to the storage facility. The place is clean and well mentioned. You need a code to get in and out of the facility. They have a few cars and boats parked outside so the do store those as well. It's not climate controlled but it gets the job done.

My boyfriend & I were struggling to find a ventilated storage unit, we went to several different locations & company’s. Thanks to Mr. Gary Smith, who is also the Property Manager of Public Storage, for taking such great care of us! Very polite, professional & helpful. He was clear & precise on every & anything we needed. Thank you again Mr. Smith.

Gary was super nice and professional. Would highly recommend using this facility.

Great staff

I would like to thank Gary Smith, for being an Awesome representative at Public Storage. This was one of the best experiences I have had with regards to customer service in a while. Thank you, Regina

I've been with this location for 3 years Gary the property manager has always explained everything in simple terms so that you know what you are signing and what it means . He returns phone calls promptly and if there is ever a concern he goes above and beyond to solve it!!! I highly recommend renting at this location!

The property Manager Gary is the best. It was a bit of a challenge because online allows you to book units that aren’t available and Gary handled this situation well. He was able to assist me and keep me as a customer with Public Storage. Great customer service and problem solving. Thanks

Price was low and the location is clean and overall great. However, I was renting a parking spot for my work van and according to their policy there can only be one vehicle per parking spot. This is impractical for me because I need to drive there, switch out vehicles, leave my car and take the van. That is impossible with the current policy they have in place. So I had to park at Lowe’s, walk there, then take the van. Was only there for half a year, when I started using the van more often I had to leave. Which was unfortunate, because overall it’s a good location.

Gary is the best! He took care of me with exceptional service. There are great deals and fantastic rates (: Thank you Gary!

The top of the line people to deal with Gary the manager we'll see to all your needs I was at this public storage in the past for many years now I'm back I'm sure I'll be there from anymore

Nice clean place, staff very helpful and attentive

WOW!! I just received a 33% price increase on a 10x20 unit after 5 months. Classic bait and switch front end marketing/management. BEWARE! I was told when i signed up price increases do occur - but are very limited in percentage of cost increase and don't happen often.

Victor is very helpful for us..!! He helped even in so much rain

Very Positive! Victor took the time from his breakfast to get me set up and showed me the best options for what I needed.

Great choice for your storage needs! Gary, the manager, has always been professional and kind. He goes the extra mile to get the best deal possible. Gary makes this storage facility the best choice in the area, hands down! Give Gary a call and allow him to show you what customer service should be!

Gary has been very helpful to me for a long time. Outstanding representative for PS!

I've use this facility on many different occasions. Each time the property manager, I believe his name is Gary, has always been most helpful and every need I have he has taken care of. Gary is very professional and a pleasure to work with. I would highly recommend anybody needing storage to utilize this facility....it is a pleasure working with them.

I just rented my unit with Gary and he was very knowledgeable and professional! I highly recommend this location! Excellent customer service!!

Gary is undoubtably the reason we chose to use Public Storage. He keeps a tight ship without making you feel like a number. Very friendly, hardworking, and willing to personally help accommodate customers to make sure they leave happy with their investment. A++

My husband and I would like to thank Gary and his team for renting us storage space at Public for the last five years. Gary found us 5 storage units when we had an emergency situation. That we will always remember. Then over the next few years when we sold our home and began downsizing he was there to assist us with our changes each time. We went to four units then to two then to one. Now we do not need our unit but we will miss communicating with him on a regular basis.

HORRIBLE CUSTOMER SERVICE. I called with a couple questions about storage. We are considering buying an RV and wanted to know if we pay month to month and roughly the cost. The agent spoke non stop over me and insisted on ending the call since this was "hypothetical". Extremely rude agent. Wish I wrote his name down. I think it was Enrique. Worst customer service ever!

The facility is very clean and well kept. Victor the manager was extremely helpful and courteous.

Víctor was super helpful and got our storage needs fulfilled right away. Everything was simple and easy. Great experience!

Public storage always comes to the rescue. This Johns Creek location is very private and we like the fact that management lives onsite, as it gives us that extra level of security. Victor helped us recover from the disappointing experience with another storage facility which, though closer to home, did not give us a feeling that our property was in good hands. Victor's professionalism and calm demeanor was a welcomed, stress-free experience sorely needed during this stressful time in our lives and the world. Thank you!!

Good guy is working in the store.

Victor was an incredible guy in getting us situated with our storage and since we were late with our payment because of a system failure, he worked to drop the late fees on both storages. The facility is clean and they maintain a great service. Kuddos to him and his partner for amazing customer service.

I am totally impress of the Customer Service at this location. The manager Gary Smith, was very helpful, with helping me in selecting the right unit for the type of furnitures I have. He explained everything so detailed, and accurately well. I will recommend, not only this place to everyone I know, but I will definitely, tell them to ask for Gary.

The employees at this facility is quick and reliable.

Totally recommend this Public Storage. Gary, the property manager takes such good care of us. It’s run very efficiently by him.

Gary Smith, the property manager is SO helpful and knowledgeable about this place. We keep coming back here every time we need storage space because he takes great care of us!

Gary Smith is awesome. Fantastic customer service.

Gary Smith was amazing in explaining the entire process. He is very friendly and very helpful. Just moved from LA so Gary went out of his way to give me a lot of pertinent information. Awesome service...

I stop by this Public Storage to see about if they had storage room for my big truck.Because my truck so big I can't park it home.I had it at another storage facility but they kept going up on there storage monthly fees.So I meet the property manager she was so kind and professional automatically I felt comfortable with her and her expertise.Ms.Sharonna the property manager knew exactly what space I needed.So if you need a storage unit go see the property manager at this location she will take care of you.

Sharonna was very professional and informative with providing me all the information I needed to rent my storage unit. Sharonna knew every aspect of her job regarding renting storage units. Your company truly has a jewel and she deserves a raise.

this storage place is great

Came in today to look for prices and Sharonna was very helpful. I’ve seen her multiple times at different public storages and she has been nothing but the best I would definitely recommend her and public storage. She told me prices for units and also helped me find the right size boxes and the best things is The quick packs or the boxes that comes in more boxes. Property management is amazing property is very clean.

Hubby and I were searching for storage space that was close to home, large enough room to accommodate both our things for our businesses, some place where it’s not scary for me to walk through alone. Gary Smith reassured all of our concerns and was very inviting and helpful and made us feel at ease and safe! He gave us a tour and gave us many different options and not to mention prices here were unbeatable compared to others quoted. I’m glad we decided to go with them!

Gary is amazing! He has been very helpful over the years.

Gary is awesome!!!! Tip top service!!! Highly recommended!!!!!!

Great service. Friendly. Building and grounds are well kept.

Giving a FIVE because I can't give a SIX....like everyone else on here, BLOWN AWAY by the SERVICE provided by GARY SMITH! Professional, courteous and service-oriented, Gary is the MANager you want to have for you storage needs. Do yourself a favor and go do business with a consummate PRO!

We went into this location in Suwanee GA, and Gary Smith was very helpful we went to get a unit for my mother and he made the process so smooth. Everything was very easy to understand we were not confused about the price or the size of the unit. He took us to see two units to let us see the size of the unit. Gary was very professional and friendly. I would recommend this location to anyone who is looking for a place for storage.

The manager was professional, efficient, and polite. The process was easy and quick, I would definitely recommend!

Lisa was great! Super thorough and informative!

Lisa and Mark are very professional here. Great area

Gary Smith was excellent. He was extremely helpful finding the correct unit for our needs.

The price goes up every six months. I rented a climate control unit only to find out that the unit is not climate controlled six months later. The previous manager, which I rented from, was fired for his shady business practices.

Lisa was very efficient and knowledgeable

Fast and easy thanks Lisa

Lisa was awesome!

Gary Smith, property manager he is phenomenal he is very professional, very polite, and very understanding my wife and I I have been at this location for nine years we never had a manager like Gary, I hope other locations can find someone as great as Gary. we’ve had no issues since we been working with Gary. If there was a Management Ward given out by Public Storage I would hope they would give it to Gary Smith. Keep up the phenomenal service. Rui B

Gary was simply the best!! I arrived later than planned but he went out of his way and ensured I was well taken care of. He thoroughly went through all the pertinent information to get set up and took the time to make sure I had no questions or concerns. Thanks again Gary!!

Assisted with a move at this storage facility. It was clean and Staff were visible.

Spoke with Jason today. He was very nice and informative. I would recommend this place, ask for Jason!

This is the second time I have used this facility. Units are well kept and the area is secure. Gary, the manager, is exceptional in all aspects. Jason is very helpful and knowledgeable. A great experience and they have earned my repeat business.

Gary was very professional, and everything went smoothly! The property is very clean and organized. With storage being open 7 days a week, there is a lot of flexibility to work around, and Gary is helpful at every step.

Property is clean and Jason was great help. Would recommend this property.

Gary Smith the property manager is absolutely amazing he has went above and above every single time i have had any questions ABSOLUTELY LOVE HIM HE'S AMAZING LOOK FOR HIM THERE!!!

Read reviews before deciding on this specific location. Gary Smith is professional and extremely knowledgeable and a wonderful associate. He came through in helping me rent several storage units with ease. My family and I recently moved to Georgia and he's made this process much easier. Gary's personality and excellent customer service has made our transition to Georgia a very welcoming one. I highly recommend his services and this location for anyone looking for storage units for business or personal use. Definitely deserving of 5 STARS!

Gary Smith went above and beyond to help me out with the unit..

Worked with Gary Smith...he is the man. Check him out he will take care of you.

Gary Smith was excellent, he answered all of my questions and was extremely efficient and helpful. I would definitely recommend this location if your looking for storage.

Good service

Gary was great! Super welcoming, friendly and professional! Overall great staff!

Nice location. The manager was great !!

The manager, Gary Smith, has gone out of his way to be of service and overcome any obstacles that happened to occur. We could not be more pleased.

i did a lot of searching on line and public storage seemed to have the most competitive pricing. i worked with Gary Smith the manager of the facility and was very impressed with the way he ran the process. it was incredibly efficient - and that's a big deal to me - very fast with very good communication and a very thorough explanation. kudos to Gary. the unit was very clean and everything worked out perfectly.

Our experience has been wonderful... online, on the phone, and in person. Brittany, the sales representative, was responsive and very helpful. We truly appreciate her attention to detail!

Very helpful! Great staff Sandra and Gary! Would recommend this place.

Saw all the amazing reviews talking about Gary Smith, I gotta say, When I met him today, even those reviews don’t do the guy justice! Seriously, this guy should open a school to teach people how to treat customers. I have RARELY ever been so well taken care of in any establishment. It was pertinent, accurate, and a great experience. I look forward to a long relationship with this facility...(as long as he’s the one still managing it)

Great service here! Gary Smith is always there, the times that I have gone. He seems very committed and takes his position seriously.

Great location!!Gary was awesome!!

This a great place to rent storage and Gary is great at finding the right size I needed .Check it out.

I came in today and Shainon was very helpful and friendly! She had great customer service and help me find what I needed.

Gary Smith was very informative and gave great customer service.

I am currently renting a storage unit at Peachtree Pkwy location. This is the second time I have rented at this location,and the main reason is because of the property manager Gary Smith. Gary is always very professional courteous and thorough with the rental process. The units are always clean and that makes me feel comfortable storing at this location.I always recommend this location to my family and friends because of the friendly courteous and exceptional high level of customer service. This property manager Gary Smith provides

Gary Smith was so amazing! He walked me through everything and he even looked at other locations for me closer to home. I felt comfortable with him especially knowing that he lives on property! I’m glad I decided to go with this location!!

The service was great. Thanks for your help.

I had the opportunity to meet with Gary Smith at this property where I have a storage unit..Gary is very professional,caring and helpful he made my transition to the unit a seamless process. I highly recommend anyone getting a unit to go to Gary Smith.

I've been coming to Gary Smith and his facility for about a year now and he has always been more than helpful with everything and made my first time renting storage a breeze, I have highly recommended this place to my friends and family and they love it as well!

Very helpful and friendly

Gary Smith made my visit to open a new storage unit quick and painless. Great facility. I would highly recommend.

Great facility and outstanding customer service from all the staff!

Gary Smith is a very nice manager He went out of his way to make sure I got the correct size storage unit And also one that the moving truck could reach

Great experience. Gary at the store went out an extra mile to get the rate that exceeded my expectation. I had to update my storage to climate control and again he worked hard to set me an amazing rate. I’d say wherever Gary works, he will be an asset to that organization. Not many folks out there truly give their 100%. He gives 110%. Thank you again!

Gary Smith was extremely helpful in working with us, meeting with us and explaining everything in advance. He was wonderful, lending us a hand truck to facilitate moving our stuff into the unit. He even gave us some restaurant suggestions in the area and best of all, making the extremely helpful suggestion that we return our U-Haul trailer to a closer place than what U-Haul suggested.

Gary Smith was excellent in all forms of customer service.

Beautiful facility. Clean, safe, friendly personal service. Gary is an awesome property manager!

Gary was very helpful. Quick and professional service. I would defiantly recommend this location, as well as Gary!

I have used this place several times. The staff is professional and friendly, the price can't be beat, and someone lives on-site. So, I think the security is better here than at other places. You can't go wrong with this location.

Great place to do business!!,speak to Gary and he will definitely get you took care of!!

Gary is very customer service oriented. Got me in and out quickly and explained everything clearly.

I had a very easy and happy experience renting my storage from this business. They had a superior rate, great access and the unit was clean and ready for my stuff. I also found the manager to be pleasant and helpful.

I have had a great experience with storage at this facility. Importantly the property supervisor Gary Smith has always been very helpful and is very knowledgeable. He is always present and happy to help. I fully recommend this facility for any storage or packing needs.

Very clean facility. Very professional staff. Once when I left my unit unlocked, the staff called to alert me immediately. An exceptional storage unit facility.

What a terrific experience renting my unit today. Professional, curteous, precise service from the manager. I would recommend this storage facility to anyone. Thanks.

Shainon was fast and friendly, good attitude.

This is a review for the property at manager Gary at this store. He is done an excellent job in customer satisfaction the property always looks nice he's always courteous and professional. If I have any problems he always answer my questions to my satisfaction. Employees like this encourage me and other customers to continue being a customer for public storage.

Gary helped me with my reservation and move-in process. He was very thorough and friendly. The lot is very clean and looks very secure. Would highly recommend.

Have rented many storage units over the years. This is my first experience with public storage and I think you have a customer for life. A gentleman named Gary, who signed me up, and took me through the property could not have been more professional and helpful.

Mike is so knowledgeable,actually all the staff is great no matter what time I pop in, I have had a wonderful customer service experience... ACreasey

Gary was so helpful when we arrived to check out a storage unit. He explained everything and showed us everything we needed to know about accessing the storage unit. He was very professional and made the process clear and stress-free. I would highly recommend seeing Gary at this location!

I'm usually skeptical of storage facilities. However, the property manager, Gary, is very professional and accommodating. I'm glad I chose this Public Storage location

I can only say good things about our experience with Public Storage. The manager (Gary Smith) is very professional, helpful, courteous and assists with situations above and beyond.

No issues here and "it is what it is." Gary was awesome and he's got the space if you have the $. Yes, the price steadily went up but that's to be expected when renting anything if your contract does not lock your rate in. Will recommend this location if I come across anyone with storage needs.

Aggressive and the price climbed constantly

Gary Smith was truly EXCELLENT at helping us get our new storage unit and made the whole experience stress free. He was very knowledgeable and professional, and overall provided an excellent service. I would highly recommend him and this facility to anyone needing storage needs.

Gary Smith and his team have been amazing. We originally only needed one space but we ended up expanding. Gary helped us find solutions to suit our needs. Very secure, very clean and great price!

This was a very quick and easy process this is MY second time here and I've dealt with the same gentleman both times very kind and down to earth easy to talk to will recommend.

I have been a tenant for 12 years and have nothing but positive things to say about Public Storage. In particular, Gary Smith, the manager is absolutely "on it"! More businesses could use someone of his caliber to manage their property. If something needs doing, it gets done immediately, plus his personality is more than professional.

Beware of "mandatory" insurance from this location, which per PS customer service is NOT mandatory. I made a reservation via the website, which disclosed the move-in rate and also received an email disclosing the same rate. An agent from the location phoned me and confirmed the rate and set an appointment to complete the paperwork. Upon arriving at the location the staff were friendly, but then I was presented with a requirement to purchase insurance through Public Storage for $11/month. I explained that my homeowner's insurance covers my belongings in a storage unit (far over the amount of coverage that the PS policy would provide) and I could provide my policy information. The agent insisted that I must purchase the insurance for the first month and could then have it waived for the following months after providing POI. They had no logical arguments, did not provide a waiver form, and did nothing to try to keep me as a customer. Needless to say I did not take the unit, and on returning home I called the PS customer service line and confirmed that it is not necessary to purchase insurance through PS provided I have coverage. This felt very much like a hidden "up-charge" and revenue producer for the location and I wanted to give a heads-up to anyone considering a unit here that they'll be asked to pony up an additional $11/month to get a unit.

Mr. Smith did a great job of understanding my storage needs and recommending a locker. Very helpful during the sign-up process and tour of the facility. A satisfying process from start to finish.

Gary is the most friendliest person ever as well as very knowledgeable. I would recommend Public Storage at his location at any time.

Gary Smith, what a nice guy, knows his stuff, you did something right getting him. I visited the location to ask a question, walked in and he greeted me with my name, what a nice feeling, I like this place. Time for you to do something nice for him for making customers at home.

Gary is great. The place is safe, well maintained, with good prices. 👍🏼

Outstanding property! The Manager Gary is FANTASTIC and provides an exceptionally high level of customer service. He takes our concerns personally and makes things happen. Highly recommend.

Great Sevice A++++ Excellent Public Storage. Gary the manager the best manager of all public storages. Clean and great conditions.

Manger was great and the unit was very clean

Gary, the manager, has been super helpful in getting a problem fixed. He is proactive and friendly and always willing to help.

The best storage facility I have been to hands down! Gary was AMAZING and he did everything he could to get me in the right unit I needed! I would recommend this place to anyone who needs a storage unit!

Convenient location. Clean and easy to get into. No complaints with the facility itself. I only gave it four stars because they raised their price.

Gary is AMAZING! Hands down the reason we have rented here twice. He is so friendly, helpful, and accommodating to our needs. He will help you with anything you need and make you feel comfortable leaving your belongings there. The prices aren't bad, but the service really is what convinces me to stay. I wouldn't go anywhere else!

The property manager Gary Smith was very knowledgeable of the Public Storage process and products. He did an excellent job of listening to my needs and recommended the appropriate size storage space and accessories for my move. Overall he provided excellent service.

Gary Smith is an outstanding professional, one that is client focused, caring and listens well!

It was great. sue is a sweat heart, and Gary's s real cool guy

I've been a Public Storage customer for over 15 years and have used many facilities. Although the service is normally good, Gary Smith at Peachtree Parkway is hands down THE best manager I've ever had the pleasure to do business with. If you need storage anywhere near John's Creek, Alpharetta, Cumming or Duluth, go out of your way to entrust your possessions with Gary.

This location was fantastic. Gary was clear concise and efficient. Explained clearly my storage recommendation and was quick with the process. Painless.

Gary Smith was super wonderful to work with! He clearly explained everything, and was very detailed. You can tell that he cares about what he does, and who his customers are. I am a Realtor in the area, and quite often my clients need to de-clutter and put things in storage before selling their home....guess who my recommendation will be?? Thank you, Gary!

My husband and I travel for work and use storage units across the country. This was by far the best experience. Gary is a true professional, units are clean and access is easy. Definitely 5 stars.

It was a great experience opening an account and renting a storage unit from Gary Smith. He listened to my needs and then advised me without being pushy. He explained the financials and made me feel comfortable with the overall transaction. The facility is nice and well maintained.....and it is obvious Gary takes ownership of the overall facility. I can easily refer friends to this Public Storage property.

The moving process is a very stressful event. Gary Smith was so helpful in assisting with getting the right storage unit, he made the process less stressful. I was very impressed with Gary's professionalism and his knowledge of the services provided by Public Storage. His recommendation for a good lock for the storage unit and the availability of insurance for the property that will be stored, is another sign of relief for the moving process.

This place rocked for me! Very close, very clean and the staff! I can't say enough about Gary Smith!! You couldn't ask to meet a nicer person. He explained everything in detail and made sure I understood. He seems to be there visible just about ALL THE TIME! I sure hope public storage understands they've hit a home run! He genuinely seems to care that everything is perfect for his customers. In today's day and age, this seems to be more rare with each passing day! Long story short, TWO THUMBS UP!! I would rent here again without hesitation! I've rented storage units several times throughout the course of my life. This has, by leaps and bounds, been the best experience!

I recently came and wanted to see if this property had big units of space for things I could not take in my new house at the moment, as I was there Shay told me about the different sizes of each unit and really made my decision a lot easier! She was real knowledgeable and very friendly!

Just moved into the area from California. When I realized I needed a bigger unit to store everything that made the cross-country trip with me, Gary immediately made the switch for me, and I was unloading my trailer soon thereafter.

I'm currently storing my furniture at another storage facility and I was in need of another storage unit, I went online and came across Public Storage, I read great reviews about the Peachtree Parkway location and decided to go see the location for myself. I met Gary Smith the property manager there and he explained the rental process and showed me the unit which best suited my storage needs, because of Gary's professionalism I rented the storage space and I feel comfortable my furniture will be in good hands. Thank you Gary!!!

Getting my unit was quick and easy!

I was really looking for a nice reasonable storage unit. After searching most facilities in my area, I found this one. There was one representative named Shay who was really nice and very personable. She made sure that I was aware of the various sizes and prices. She was very attentive and detailed. She epitomized exemplary customer service. Though I didn't proceed with renting today, I will most definitely patronized in the future.

I rented a 10x10 unit at this location in April of 2015 at a price of $78.00 month. By October the rent was increased to $92.00 with the suggestion of another increase soon. When trying to discuss pricing, the service representative hung up on me. The price was neither a move in special or otherwise advertised. They offered the same units at a lower price online. It appears that they try to get folks to move in, and then just accept a ridiculous increase soon after out of convenience.

Gary was professional, very helpful, pleasant and accomodating. He made the process a lot easier and is very thorough when explaning the detailed charges, lease, insurance, etc. Office is clean and well oraganized. I would highly recoemmend this loction

Clean facility and friendly staff. Have never had a more pleasant storage unit rental experience.

I was in the process of moving from Georgia to Florida and had already reserved two units at a location in Largo FL. Due to a change in plans I was not able to report to the FL location to finalize and pay for my spaces in FL. I went to the Suwanee facility to arrange payment for the FL location. Gary Smith, the resident manager, was very cordial and courteous in helping me even though my reservation was not directly at his location. Gary was very patient, articulate, and informative even going as far as talking to the FL manager by phone and coordinating the receipt of the faxed papers between the two locations. He took time to clearly outline all the procedures in a non-hurried manner. Gary is indeed a credit to Public Storage and just my interaction with him greatly increased my idea of the image and service level of Public Storage.

Public Storage gets to enjoy the positive perception of their Company, (rightfully so), as they hired and have retained, Gary Smith. A Corporation could not ask to be represented by anyone better than Gary. There's something to be said for the fact that Gary has been at this location for the entire 3 years that I've been a client.Having read the other Reviews and not wanting to be redundant, I would like to add...Gary could work for me anytime!

I chose this location because it was convenient. However, after meeting Gary Smith, I realize how fortunate my choice was. Gary was very professional and thorough throughout the rental process. The location is clean and appears to be safe and well run.

Gary Smith was very helpful. Even though I showed up early for an appointment, Gary skipped his lunch and showed me around the storage facility. He gave various options to fit my need and explained me the pros and cons of each option. His input helped me to decide the best option for my need. It took lot of the moving stress out of my shoulder. Since I was moving from out of state, he provided me details of the neighborhood and the best place to shop etc.

Absolute, class A customer service from Gary, the property manager. This property is clean and spacious for a more-than-fair price. If you live in this area, store here! You won't regret it! ;D

Gary Smith was great. Very professional. We are new to the area he so very helpful. Great manager! EXCELLENT CUSTOMER SERVICE! !!

Wow!! Gary at Public Storage was very helpful with my storage needs. The facility was extremly clean and very well managed.

Dan is very professional and knows, what he is doing. The entire process was smooth and quick.

I had a 5 star experience here. Dan was great help showing me units that suited my needs. Top notch customer service.

I stop by at a different location to make a payment and I was greeted with a warm smile from José and Mayra at peachtree parkway.... I recommend this location

Gary Smith provided excellent customer service and he's the reason I chose this location. Gary followed up with me on multiple occasions. I felt like he genuinely cared and was there to help rather than simply securing a sale. I'll recommend this Public Storage location to anyone. Thanks, Gary.

Amazing customer service from Gary at this Public Storage location. He worked with me patiently for a couple of weeks to help find the right storage unit at the right price for my budget. Very professional, great attitude, and I highly recommend this location. Ask for Gary and I can assure you, you won't be disappointed.

Gary is the manager of this location and he is awesome. I had my stuff come in a large tractor trailer and he helped me pick the right storage location to help with easy access. The pricing is also very reasonable.

From my first inquiry until the day we moved out, Gary Smith was a pleasure to work with and insured that my future storage needs would default to the Public Storage facility he manages. The facility was clean, secure and well maintained and the service he provided was courteous, professional and responsive.

My experience at this Public Storage was great. Gary Smith was my contact and his professionalism and was first rate. He made me feel very welcome as we discussed similar points of interest. He was very thorough as we went through the rental process. He also made sure my needs were met, including providing a bandage for a scratch on my arm that was bleeding. I would strongly recommend using this Public Storage location.

Gary Smith was very pleasant and professional and made the whole process easy. The facilities also appear to be extremely clean. I would highly recommend!

I have leased storage spaces for the last 14 years and have been using the Public storage in Suwanee for the last year or so. I have to say that I'm extremely happy with their services, price and management at this location. But most of all I like to thank Gary Smith for always going over and beyond his duties to make sure that we are taken care of. He is always very attentive, courteous and very professional. I have now 4 storage spaces with them and the main reason I continue to stay at this location is their excellent management through Gary. Thank you Gary.

My experience at this Public Storage was great. Gary Smith was my point of contact and his professionalism was second to none. He made us feel very welcome as we discussed similar points of interest. He was very thorough as we went through the rental process. He also made sure our needs were met and made himself available should we have any questions. I would strongly recommend using this Public Storage location.

Gary the property Manager at this location is great! Very professional and answered all questions and provided excellent customer service. I would highly recommend this location.

I leased a new storage space here two weeks ago. Gary was very professional and nice to work with. The facility seems secure, clean, and well maintained. Overall, I was very pleased with the experience and am happy with my decision to lease a unit from here.

Gary was very helpful and knowledgeable about showing all of the options that Public Storage has to offer their customers. He was very instrumental in finding a storage space just right for my property. Anytime that I had questions about anything, he went above and beyond for helping me out. We need more experienced people like Gary; they are a valued commodity. Keep up the good work, Gary. Sincerely yours, Noah Dean

Excelente Gary me ayudó en todo el proceso lo recomiendo al 100 %!!!!! Thank you so much Gary for all you help

Location is great!!! Excellent customer service. We had a detail explanation about all services from Gary! Very good service!!!!Thank you...

Gary is exceptional. He has made our move into the storage unit easy and pleasant. Wonderful communicator. Outstanding customer service. Very blessed to have him helping us. Give the man a raise!!!

Gary was absolutely perfect. Went above and beyond to assist me with a special situation and was nothing but professional. His service was patient, friendly and thorough and I would recommend his business to my friends and neighbors.

Thank you Tracy for all your help!!

Thanks. Tracy you was awesome! Great customer service

I WOULD LIKE TO THANK TRACY FOR HER FRIENDLY AND IKNOWLEDGEABLE SERVICE DURING MY VISIT TO YOUR STORE AND A SPECIAL THANKS FOR HELPING MY DAD WITH HIS SHOPPING NEEDS. YOU WERE VERY COURTEOUS AND IT MADE US BOTH FEEL GOOD TO DO BUSINESS WITH YOU , AGAIN, THANKS TRACY.

Customer service is of the utmost importance to me and I am writing to share the very pleasant experience that my husband and I enjoyed today. First of all I would like to commend Gary Smith the manager of the Public Storage on Peachtree Parkway in Suwanee, GA. We recognized the friendliness and the professionalism immediately. Gary's knowledge is very apparent and he was extremely informative during the entire process. Gary went above and beyond the extra mile...he even took us step by step, from entering the gate to ensure us that our code worked properly to exiting the location. I would like to also state that the property was well maintained and the units were clean...the floors were even shiny! Gary Smith represents Public Storage in a very positive manner and I would recommend this location without reservation in a heartbeat! Best regards, Tom and Bobbie Clark

Facility is very clean an I felt very safe accessing the storage unit. Management team could not be nicer. Great find.

Mostly good...so far so good.

Easy check in, clean unit, simple billing. Just what we were looking for. Angela did a great job setting us up.

Had a great experience !

Angela and Gary could not have been nicer or more helpful. Itwasa pleasure looking at, reserving, and renting a storage space. I look forward to a great relationship with them and Public Storage.

I have rented units at this property for nearly 7 years. In all that time, I have never had a bad experience. If I encountered any problems, Gary and Angela acted quickly and everything was resolved to my satisfaction. They have always been professional, courteous, and informative. Once they suggested a way that I could save over $100 a month. I recently met Quanyse who also has been courteous and upbeat, which is really appreciated when you are moving! I highly recommend this property for your storage needs.

The staff is very friendly and the rates are competitive for storage.

Fees a bit high.. well its Snoot Creek ok.. No lights around the building there are light fixtures but they are never on.. so after sunset.its hard to navigate back there.. they should have ample flood lamps for the property.. also I had a been charged a late fee the on site management seemed not to care to charge me $20 I called customer serviced and complained.. I got my refund.. also the quote I got online vs inside was vastly different best you book online..

Gary Smith is a veteran and professional. cut and dry good people.

Just signed a lease with Public Storage yesterday. Haven't moved in yet, but my experience so far has been great. Gary was very helpful and thorough with explaining the different size units and the lease. Always appreciate great customer service!

I've read other reviews and their experience is VERY different from my and my husband's experience. From the minute we stepped in the door last July, we have seen nothing but professionalism, honesty, integrity and the willingness to go an extra 5 miles or more to accommodate us in every way. There was one minor problem with the climate control unit, and Angela and Gary went out of their way to get it fixed immediately. I've used storage units at Public Storage and Shurgard before and these folks know what they are doing. Their knowledge is unsurpassed and their willingness to help is just short of remarkable. We are very pleased that our goods are in such competent hands. I'm very proud to have them as managers of the Peachtree Parkway facility and I believe they deserve a great deal of recognition. I am recommending others to use this facility because I know they will be well-taken care of and treated with great respect by Gary and Angela. Thank you for having both of them there because it means you care about your renters. Ginger Janoulis

Very friendly staff. Enjoyed working with Angela. She is very helpful.

My rate was increased every year for 8 years and I am now paying double today's rate for my size unit. I contacted location manager, regional manager and customer service and all unwilling to adjust more than a minimal amount from my rental. Regional manager said he had no power to help me...how embarrassing for him and the company. They would rather lose the business. Search the net and you will find multiple complaints and terrible customer service by the corporation as a whole. Run...do not walk from this place. There is a reason they have so many open units and run specials.

Not really climate controlled. Property has bugs. Property manager Gary is a liar and tricks you into paying extra money

RUN!!! They try to make you pay for more than you need, then don't want to refund your money.