Public Storage Self-Storage Units at 11220 Medlock Bridge Rd, Johns Creek, GA

What I dreaded turned out to be a pleasant and memorable experience. I have rented storage space before from Extra Space Storage, UHaul Storage and others but I don’t remember anyone ever saying “thank you for your business “ or let me help you find the unit that best fits your needs and budget “ or even act like they cared enough for me to come back. Recently I found myself again in need of storage space and 11220 Medlock Bridge Road Public Storage was near my home, so I stopped by to check it out. I was greeted by John who was professional, friendly, and easy to talk with. John was extremely helpful explaining how everything worked as he showed me around the very clean and orderly facility. John helped me find the perfect unit for my stuff and even provided me with a pair of work gloves for my wounded hand! As a new customer I could not have been treated better! I will happily recommend John and Public Storage to my friends and family!

John helped me and brother so much and walked up through each and every step ! Thank you so much .

The manager John is so helpful and easy to work with. I appreciate his help

The manager John is great. He even helped us disassemble a few items to get them to fit into the U-Haul. Would highly recommend if you’re looking for storage in John’s Creek.

Great service

Thanks John‘s recommendation，we found a good place to storage. very nice service here！

John is a great manager. He is always professional and very helpful and he has a good personality. The facility is always clean with carts available as needed. It makes such a difference having someone like John at a location.

Got a space at the 10860 State Bridge Rd facility with the help of John, manager at nearby facility at 11220 Medlock Bridge Rd, as there is only a kiosk at State Bridge Rd. A nicer man you will not find! Like someone wrote below, John is a legend!

Worker with John to secure my unit. Great guy and great personality. Really enjoyed meeting him as he went above and beyond to help me secure my unit.

I never imagined leaving a storage review, but here it is. I’ve been a customer here for over a year, and I always work with John. In fact, if I don’t see his car there, I’ll wait til he’s there to stop in. John has always been super helpful, he’s kind, and he’s quite entertaining. The owners of this place should be happy to have an employee that consistently delivers a high level of service and super easy to work with. Thank you John for being a great example of what customer service is. Oh these units are well kept and super clean which is also what I love. Tamara

Great Service and Clean Property! John is very helpful and always gives me fantastic service. I recommend going to him if you need storage space!

Needless to say this is by far the cleanest most professional storage facility I’ve ever seen. John the manager took care of me and even helped me judge the size of my unit for the best price. John has gone above and beyond for me and my family and we are forever grateful. 5 stars

Trying to change to a larger storage unit, I could not find a seamless solution online. Luckily, I met John at this site. John helped me through the process and paperwork smoothly. He also told me many tips of using the storage facility. He had been with the company for many years and worked on quite a few sites around. No doubt this is my go-to-guy for my public storage. Thanks, John!

The manager John from this location was super helpful and was very knowledgably. He made our experience very pleasurable. I would recommend this location and any other locations that he manages to anyone. Thank you John!

John is a legend and provides excellent customer service. Makes the whole experience very human.

Stay Clear Warning!! The manager John on more than one occasion was very rude, condescending, and discriminative towards myself and my family, that even my child mentioned it He said smart remarks under his breath He gave off a very threatening looks at my family, he was very unprofessional I do not feel safe here anymore. The facility is very clean and nice But with a very dirty attitude from John I will be looking to move out of Public Storage Soon. I feel very racially profiled.!!!!!! I even called the district manager and He basically took up for him How Would he know his racial views So he did nothing but apologize And give John a talking to Wow that helps.... not And they Raised my Rate Sorry Public Storage but you lost a Paying Customer 😞

The manager John at 11220 Medlock Bridge, Johns Creek, GA, was very professional. He explained the process for me to transfer to a larger unit and showed me the unit my belongings would occupy. The facility is very clean and well maintained. Great customer service. I would definitely recommend this facility to friends and family. Thanks John😊

I was so happy to meet Tabitha today at this location. She was extremely helpful to me. I appreciate great customer service. Thank you so much.

Tabitha an associate at the storage was more than helpful when I came to help a friend move out of her unit today. She is warm, kind and patient. I'm so grateful for her great customer service.

This locations manager John was amazing. He was super helpful with my reservation when everyone else was giving me the run around. He kept me laughing when I was already having a hard/long day.

Marge was helpful and professional. Best customer service I’ve ever had!

Great Customer Service by John. He explained everything I needed to know. Nice looking and clean facility. I love the covered area for loading and unloading. Great experience so far.

Great experience here. Marge was so helpful, absolutely great customer service! She goes above and beyond to assist everyone here!

Marge was very nice and pleasant. Great service.

John was wonderful to work with and the reason we went with PS. Marge was also extremely helpful! They make a great team!!

Had issue with booking online, so went to storage directly. John got it fixed and helped me with the booking. He was very patient and explained everything in detail.

John is outstanding! Made our move in fast and easy.

John assisted me with transitioning to a smaller unit. John was so very knowledgeable and patient. John made the process less stressful than I thought. John gave me the best package that helped me to save some money. John you are Awesome. Thank you for your kindness and professionalism.

The manager John is awesome, he is a pleasure to work with, facility is the best I've seen any storage place.

I had an extremely great experience with this location! Ms. Tabitha was phenomenal! She was very patient with me, as this was my fist time renting! I came in the day before at around closing time, just in a rush to get some info, she provided the amount of information she could, she didn’t have an attitude or anything when I asked if she could still show me around, and that is rare, so I did appreciate that! She had a bubbly attitude and was very concerned! All in all, it was a great experience, thank you Tabitha again!

John is an absolute champion!! He is the nicest most helpful manager I’ve ever worked with at any storage facility our company has ever used. Thank you!!

John got us started with 2 units and gave us excellent customer service.

This is a great storage place. It is clean and the loading area is covered in the case of rain. John at the front desk was super helpful!