Public Storage Self-Storage Units at 1780 S Cobb Drive, Marietta, GA

ASHLEY HAS BEEN A BIG HELP TO ME IN SOLVING A PROBLEM. SHE IS VERY PROFESIONAL AT HER JOB. SHE SHLD GET A 10 STAR , JOB WELL DONE ASHLEY YOU ARE THE GREATEST. I WILL RECOMMEND THIS STORAGE TO OTHERS.

Rats!!!!! Rat Droppings everywhere. I only have furniture and a few clothing items and the rat droppings are all in the clothes, my curtains, just everywhere. If you know your facility has a problem with Rodents there is no kind of poison or deterrents to prevent them. Public Storage do not want to take responsibility for the damage caused by debris leaking from their building and the Rats...They told me to file a claim then denied any damage was done when the claim people followed up so the claim was denied. I filed a claim again and they just let the claim sit there for months, it was the same examiner that denied the first claim and she was awful. I never heard from her regarding the second. claim. I pay $15mth for the extra insurance. I suggest you use your own insurance because they will not honor the claims filed. When I moved in to their unit my items was not damaged but now I need to move again because I believe they knew of the issues with the unit because the price was so low, but I didn't think that was the reason. I also believe they were aware about the Rats because they never asked for pictures but just said they will have the facility treated, but when I asked when, they have no idea when they will come? So if I want my unit treated I have to leave my keys with them but they don't know when it will happen. How is this good business? How is this fair? How is this right? I am just disappointed in how they handled this situation. Through all of the damage to my items from the stuff falling from the ceiling, liquid leaking into my boxes and now Rats, they gave me a credit of $35. No honor or integrity in how they do business...Do not use their Orange Door Insurance get your own.

Shay and Good People 100% recomendada

You guys are great 👍❤️

Sekina fue de mucha ayuda me atendio Bien muy amable gracias por tu servicio

I was very satisfied with Jade service.

My first day at this location, the manger Jade was very nice friendly and helpful.

I was having a bad day with moving but Jade made my day. She was patient and very helpful. Oh and funny lol she made me laugh. Thank You Jade!

The rep Mrs. Jade was so helpful she went out of her way to help me 🙏🏾 highly recommend

Yes!! Ashley is the best, so kind and so helpfull,..

Great experience thanks to Shay. She was extremely friendly and made me feel welcome!

Very quick service and very friendly staff

The experice to going throught the process was quick and very helpful. I would give my guy walking me throught the process an "You're So Awsome Badge" for Fri March 29. Thnak you helping me to take care of my mother's stuff!

Laquisha was a very considerate and patient representive very pleasant mild mannered help with instruction, while on a phone meeting took time to process vacate and transfer to other properties, and helped efficiently. Will recommend to others. Need others representive to be available in office with personality as herself.

I had a smooth experience with Laquisha Reese also great customer service!

Laquisha Reese (Shay) was very helpfull patient and very nice wile we figured out an online issue we had while the renting process of the storage unit. Very thankful for her quick thinking and skills. 10/10 Recomend this place. well maintained and good security for your things.

Shay (laquisha) was asome we had to rent 2 spots and she was nice and kind and helped us.

so sweet and helpful

Always raising prices 🙄

Ashley, was fantastic! She was helpful, efficient and LISTENED.

I’m very pleased with Ashley with her patience she took her time to help me with all I needed she is the person public storage needed in all their locations please send my appreciation n gratitude to her she is very good

Ashley is AWESOME, she's super kind and helpful. She helps me stay on track with making my mothly payments by politely calling me to remind me that my payment is due. I love that because sometimes I forget I have a storage sp ace. Please! She's a keeper I would not know what to do with out her. Lakesha Anderson

Ashley was very unprofessional she didn't communicate well with the clients she didn't communicate information like she should have this has by far been the worst experience i have experience in my life I also believe she was trying to sell or give my belongings away to her friends

11 am on a Tuesday and you can’t get them to come to the door

Ashley was very helpful.

Ashley helped me with an emergency storage need and was so patient and kind. She even tried to help me with my refund with another location. Move in was simple and easy.