Public Storage Self-Storage Units at 1471 Forest Parkway, Lake City, GA

Kida has great customer service

Ask for Kida she gone get you right.

Rented a space with Kida and her customer service was amazing. Property very clean as well

Ms. Kida was so professional and has great customer service.

Kida did AMAZING. She helped me get great pricing and was very informing when about the unit size I needed. I really appreciate her help she always does everything she can to make sure her customer service is great.

Excellent service received by Kida

This office was super clean and Kida was very welcoming

My unit was very clean and the property was neat. Great customer service

I had three unit when it was time to move I was gonna combine one of them my largest one 20x20 anyhow I had a brand new bed room and living room set the storage unit mess my fur up with water and mold be careful of expensive furniture ins is only up to 5000 I’ve been trying to get in touch with the property I was at they answers the damn phone

Kida was very knowledgeable and patient. Provided me with great service

Quick and easy

Kida gave me awesome service today

Thanks to Ms Kida she was awesome. Excellent customer service, very informative.

Kida was very helpful and highly recommend.

Excellent service Ms kida was very helpful

Kida was great and efficient

Kida was amazing. She helped us upgrade our storage unit. It was fast and simple.

Kida was amazing! Gave us all the info we needed and more as well as helping us find a bigger storage for just a bit more. Would highly recommend renting storage here!

I had a great and awesome experience with Ms Kim. Knows her job very well.

Ms. Kim was AMAZING!!!!! Very detailed and helpful. AMAZING CUSTOMER SERVICE!!! I highly recommend Public Storage in Lake City, Georgia.

First I want to say thank you to Ms. Lisa for her kind heart and truly looking out for her customers. I had an unfortunate experience happened where my belongings and my children’s belongings were abandoned by the account holder who I shared a unit with. My children’s and I’s stuff was then put up for sale at auction. One of the most valuable items was my children’s medical records folder that included very personal items. I immediately called the public storage location where my stuff was being held and I spoke to Ms. Lisa. I explained to her in great detail about what was going on and looking for any answers as to what I can do to retrieve the medical records. She was very considerate of my feelings. She wrote down my phone number , took down the description of the folder that my children’s medical records were in. She was staying on high alert for those records on my behalf and I truly appreciate her. She put her team on high alert about what was going on as well and kept me up to date on details regarding my children’s medical records. Even though my material items are no longer in my possession , the fact that I have someone looking out for my children’s personal property means so much to me. I say that to say this, if you do rent from this location, these workers are more than just employees. They truly care and try their best to keep everyone satisfied even through traumatic experiences. I thank Ms.Lisa for what you did for my children and I.

Ms. Kim was so much help to me getting my storage unit. Very knowledgeable and friendly.

Ms Kim was the best

Great Customer Service Skills, Miss Kim helped me out a lot, she deserves a raise for being such a good helping woman. Thanks again 😁

I oeft feedback before stating there was light in my unit.. wrong there is a dummy socket for a bilb, but bulb wont scre into it ...

Great experience today!

Ms. Kim is very professional and she took care of our needs and she make sure we have a better unit as supposed to the one we initially reserved online.

Awesome experience!!! Exceptional made the process easily. Kim was such a kind person with positive attitude. Thanks Kim

Had a great experience thank you to Ms. Kim. Appreciate the awesome service

I love Ms Kim customer service!

very unprofessional business. assigned me a broken unit. the people in the office leave well before 5pm. i’ve tried to contact the property manager and left several voicemails to receive a call back no one has reached out to me. can never get a real person on the phone. asked for a refund receipt or a receipt of cancellation of my reservation the customer service specialist i finally got a chance to speak to after calling 10 times in the last 2 days says they cannot provide me documentation of refund or cancellation. Not to mention this place has rats. please store your valuable items elsewhere don’t waste your time or your money at this ran down poorly managed establishment

I dont know if all units have power, but mine does. Has on off switch (must supply own bulb). Can use their app to open main gate "convenient when raining", pay bill- i like how you can pay whatever ammount you want rather than an only pay all at once option- like the last contactless storage dump i was at. The staff at this facility are very friendly. ,.,,,..,.................................. Cons----> Pretty technical on the seconds after 9pm that you leave- i thought that is why there is a live on site manager? To assist with after hours access? . Decent place overall, prices are high everywhere, dont kno why. You would think the competition would be fighting for lowest overall price

Miss Kim is the best of the best she showed me everything explain everything to me because I was a little bit confused. I love her.

Great

THANK YOU Miss Kim for the excellent service today. Some of the best service I received in a while. Thank you so much Ma.

Ms Kim Theresa Judah they are good helper

Kim was so helpful and super sweet. She gave me a quick rundown on how I can complete my reservations for a unit online so I didn’t have to worry about catching them before they close. Excellent service.

Kim was totally awesome.i needed a storage space in an hour and she made it happen

Important 1. Move out is not pro rated. They keep all access funds. 2. Your price can change at any time. Mine went up $100 with a 20 day notice. Other then that it was great. Just defeated my purpose of getting it.

Ms Kim makes you feel like family highly recommended thanks

Ms. Kim and Judan were great to deal with from the moment I walked in the door. Great attitude and energy. Made my experience renting a easy one

Very informative and Great customer experience!! Thanks Kimberly

Ms Kim gave great customer service. Very nice person.

Thank you for such great customer service, Tan.!

Miss Kim, Mr. Ronnie's did a get job assisting me