This location is the best! Bev is awesome!!!
Beverly was wonderful! She’s funny, knows her stuff and so friendly!
Awesome service. Quick easy and convenient. Awesome property manager 👍🏿
Ms.Bev Was So Sweet & Very Helpful . I Really Appreciate Her Hospitality. Thank You So Very Much
Very nice work with you need more people like here beautiful
Ms Bev was the sweetest lady! She was just so helpful and so nice! I would use them again only if she is the property manager!
Great customer service and great rates
Upon my arrival, I was greeted by the most wonderful lady,Ms.Beverly,who gave me all the details necessary for a smooth transition to my unit.Ms. Beverly was extremely Professional and curtious. The Storage facility centrally located and has very easy access. Surrounding is very clean. Would give Ms. Beverly and the facility 5 out of 5.Truly great experience.
Miss Beverlyon highway 5 was the most amazing customer service rep I could ask for lovely person great service mad for an easy transition
Property is always clean whenever I come to my unit. Customer service from Ms.Bev is amazing.
Great place for a storage unit. The staff is helpful and very personable.
Very pleasant and peaceful experience. Bev has been the sweetest since the moment I walked in. Very welcoming and preserved. Thankful for this blessing.
Ms. Beverly was amazing! Her spirit & energy oozes positivity. Provided me with excellent customer. She was very detailed with her explanation of everything.
Great customer service , quite and clean.
Beverlyyyyy is amazing....her customer service skills are wonderful... she's such a sweet heart.. thanks for all u do...
Ms. Beverley is WONDERFUL, I really like working with her she helped me out a whole lot.
I had a WONDERFUL experience at the Public Storage on Hwy 5. Beverly was so sweet, personable, helpful, and knew her job very well. I was very impressed! I honestly was sad at that location the size I needed was not available, but I HIGHLY recommend to try this spot and let Ms.Beverly help you!
What an amazing customer service experience. Beverly is a gem. I had a minor maintenance issue with my unit and Beverly was able to solve the problem within seconds. You rarely see customer service like that now a days. Thank You Beverly for being top notch.
After my mother died we storied some of her big things in the storage unit. When I went to get it out rats had eaten it up and they tried to offer me $250 for her things. I couldn't even replace a table with that. Just horrible
Very proffessional service
Beverly at the front desk was kind and professional. Took me to check out a unit. Very clean. Went over all the details and when I encountered a snafu while trying to sign up online, she quickly finished the process with me. Top notch.
The owner could freshen up the office.
Bev is fantastic and I’m so thankful for her help! Great facility and prices are much more reasonable.
Knowledgeable staff and very clean property. Great prices
Very nice and clean property. The manager, Beverly, was exceptionally nice and helpful.
Thank you to Beverly for providing an informative, easy and light hearted experience at the 3313 Hwy 5 location. This is the 2nd time I've been at this public storage location and the staff is always nice and helpful.
Clean, safe and secure facility. The staff are pleasant, professional and VERY helpful. Pricing is more than fair for the area. Highly recommended!
Bev was so awesome and very very helpful. Clean facility. Excellent customer service. Again, BEV WAS WONDERFUL
Easy rental process and clean units. Thank you Bev for showing us the space sizes and making our move easier!
Very understanding and willing to help customers
Great Service today. Keiara got everything done that I asked for and I love the new unit just what I wanted.
I went to rent a storage space on higway 5 in Douglasville and i met Ms. Beverly. She was awesome and helped me find the storage size that would be perfect for my needs. She walked me through the process and made sure that i had all the information i needed before i left the facility.
Bev was great! Very professional, answered all my questions and explained everything thoroughly. Check them out first before you go anywhere else
Visited the property today with a friend. Honestly one of the cleanest outside storage facilities I've been to and the inside ones up front still look brand new (not sure how long they've been open, I know it's been a while). Miss Beverly in the office was really sweet and very knowledgeable.
I've been a customer for a year now. Came in today to transfer to a larger space and Beverly was working. She is always smiling and willing to go the extra mile for her customers! Thank you for everything!
Bev was amazing a down to earth person with a heart and a amazing personality.
Ok, but after 6 month they went up on rent by $70. $262.montj. I'm not happy..
Overall experience, was outstanding! I needed additional space at the last minute. In addition, to the unit I already rented on Sunday. Mrs. Beverly went above and beyond to accomodate me. Beyond the scope of customer service that one often finds in todays society. Kudos Mrs. Beverly!! Public Storage give this woman a Raise, Bonus, Something!!! She's One in a Million!!
Mrs Bev is amazing and wonderful to work with. Well recommended
Great customer service quick and easy a lady by the name of Jam helped me find my storage thanks so much 💪🏾
Convenient location, well-kept property, and Beverly is a treasure! She is quick to assist, knows what she's doing, and explains everything so this 72-year-old lady can understand!
Miss Beverly is absolutely wonderful. Public Storage is very lucky to have her. Very professional, courteous , and treats customers with respect. She is a great asset. Always willing to help even with the smallest things. Don’t lose her!!!
Had a very good experience today with Beverly. She is a very sweet lady. She done an amazing job going over and beyond for me today. Thank you so much for your kindness and help Beverly. Most definitely a 5 star.
Heather gave us excellent and friendly customer service!! 5 stars! Praise God for Heather today she made things easy :)
Excellent customer service Heather provided!! Thank you Heather !!
Heather was attentive,patient and she really listened to my needs!! 100 stars for customer service at the highway 5 location :)
Heather gave us outstanding service! Best customer service i have seen in a realky long time!!
5 stars for this location! Heather was so nice,helpful and knowledgable
Chloe was extremely helpful and efficient! She knew exactly how to handle my problem and got me in and out of the office without a delay.
Great experience. Heather was was very helpful to me when finding a affordable storage unit.
Heather was very nice and so super sweet! She showed me everything i needed to see gave me all the info I needed. So professional and helpful !!!!
Heather and Beverly have been so amazing throughout our moving process!
Heather was great family atmosphere and helped me through the whole process!!
We had such a wonderful experience when we got there. Heather was so helpful, pleasant and professional. My husband spoke with Beverly she was the same. It’s a pleasure to patronize a company that seems to value their customers.
Heather very professional beautiful person position attitude
Ms. Beverly is very sweet and helped me and my wife. Great personality and always wears a smile.
Beverly was very helpful and a wonderful person. She went above and beyond her job. Made us feel very welcome. Thank you from Stevie Bailey and Tina Collins
Beverly was professional and courteous. She went above and beyond to take care of my concerns. A pleasure to work with!
Ms.Beverly, is the greatest! Very polite and attentive. I've used them several ti.es and each time she has taken really good care of me. I will always come back to her if and when I need to.
Mrs. Bev at property 28143 provided excellent support service, and it be graciously appreciated....
Thankful that I chose Public Storage for our storage needs. We are new to Georgia and our college son just moved home. I had reserved a 5x10 unit in hopes that would hold his apartment furniture.
I pulled up with a 20' Uhaul truck and went inside. There I met Beverly at the front desk. She immediately stopped what she was doing and greeted me. I let her know I had reservations and when she pulled them up she asked if the truck was full. After realizing that our belongings would not fit in the unit we had reserved, she was able to put me in a larger unit same day.
In speaking with Beverly, I learned that she has been there for a few decades! That speaks volumes not just about her, but also about Public Storage and how well they treat her. She truly is the face of the company and I'm honored to have met a new Douglasville friend.