Don’el was a complete delight! He was so very helpful and proactive during our storage move. He assisted and checked on us throughout the process. He even stayed a little later to make sure that we could get everything in. These are the customer service standards that really mean so much. Would definitely recommend.
Thank you to the property manager for helping me with my issue . He went above and beyond to help me with my problem . The customer I was told will not be allowed on the property anymore . This made me feel alot better knowing this . Thank you again Don’tel . I truly appreciate it .
Donel is the best. Customer service is top tier. I have been working with this exact public storage for a while 100000/10 highly recommend
Beyond an amazing experience. Property manager went out of his way to help me move in as well make sure I had a unit that fit my needs . Many thanks to you Don’el
Donnel went the extra mile to help me and my elderly mother. I can’t thank him enough. The way he took his time with my mother to make sure all her questions and concerns were addressed truly warmed my heart. The experience we had with him was so amazing I even offered him a job to work for me and offered a sign on bonus sadly to say he rejected the offer saying how he was happy with the storage position.
Donel is Very professional and knowledgeable!
Clean and well-organized despite being busy. Easy to navigate.
Mr . D has great energy extremely helpful and very knowledgeable. Thank you sir! SJ
I leave this review with pleasure donnel the manager is extremely welcoming and greets me by name every time. This place use to be filled with trash and people in the hallways when I go to my storage locker now CLEAN CLEAN CLEAN & no homeless person
Ron at the John Wesley Dobbs location was amazing! He provided excellent customer service when I came in to ask about a unit. He was friendly, patient, and explained everything clearly, making the whole process quick and stress-free. Highly recommend!
Darnell is an excellent Manager he provided us with assurance and assistance when we needed help and has been nothing but kind during our whole process would recommend him to anyone
What a wonderful refreshing 😌 week that I've had but today #Donel went above and beyond with helping me sending greatness his way! Thank you.
One of the employees Donel was amazing it was my first time getting a storage unit and he helped me get situated. He truly is amazing and I appreciate patience with me because there was a lot going on that day and he made my move very smooth. THANK YOU DONEL!
Ron kindly help me and give information!!
Courtney was super helpful! I didn't have a lock on my new unit and she took the time to figure out what kind of lock I needed and got me all set up. Best interaction I've had since moving to Atlanta.
Ron was very helpful and patient! Thank you Ron!
I’ve been using this storage for a while for on and off moving purposes and every experience has been great. Ron is super friendly and informative about my unit very happy with my experience and will continue coming back if needed
Very Respectful and Kind always willing to try and do the best for me and other customers that I’ve seen
I had the pleasure of working with Donel today! Although I came off a bit strong as I was annoyed and it totally wasn’t his fault, he handled it with care and consideration. I truly recommend him at public storage, he will get everything you need handled!
Amazing Service and Clerks
I experience excellent service upon visiting this location. Donel H. was more than helpful and efficient as well. The Office and the building I noticed right away was clean smelled good and very well kept. Donel took the time To help me find a perfect unit to fit my needs also at a great rate I recommend this particular location to anyone.
Help out a lot was able to Thank u so much!
Justine is always helpful and professional great customer service
Very nice manager she help me alot
Available...clean... peaceful... protection and professional above and beyond
Justine has amazing customer service. She answered every inquiry I had and gave me additional helpful information.
Hi im currently renting a storage at this facility an the staff an services with this place is awesome and affordable. Miss J with the red tint in her micro is a doll an very hospitable. God Bless this great asa team.
I had the pleasure of interacting with Tanner and was incredibly impressed by her exceptional customer service. From the moment she contacted me, Ms. Tanner was friendly, attentive, and eager to assist. She listened patiently to my concerns and went above and beyond to resolve them promptly and efficiently.she had such a positive attitude and was willing to go the extra mile created a seamless and positive experience. She made me feel valued as a customer and exceeded my expectations.Thank you soooo much
Outstanding customer service. Tamkea is always smiling and very informative
Good and great service inside secured
Great customer service and nice
I came in Justine was very sweet and very helpful she was patient and made sure to answer all my questions
Wonderful customer service ! Definitely recommend renting here & easy loading with elevators
Justine is a pleasure to work with...
Conscientious, professional, Customer Service oriented...
with a friendly smile & great personality.
My door to my storage recently got kicked-in, someone attempted to break in .The front desk manager was very helpful and understanding ,empathetic. She got my storage unit changed to a more reinforced unit, metal sliding door gate,nice. Perfect Enexellent customer service.
Anitrice at this location was so very helpful. She went out of her way to make sure my belongings were properly stored away safe, and I received the lowest rates for the perfect amount of storage place. Thank you again Anitrice!!
Five years ago:
Five stars for Bryant, a very helpful manager! Three stars for parking. It's a bit tight but the location is perfect.
Great location!!! This is how businesses stay thriving. I have nothing but appreciation for Justine. She always makes the extra effort whenever I need something. I’ll be sure to make this location my only storage facility. Thanks again!!!
I called to get some information on a few units and Justine was very helpful and polite. Even tho I didn’t end up getting that unit I will definitely refer my friends in the area to rent there.
Manager Justine is an amazing person to work with and she ensured our units where taking care of and she also had our paper work together. I highly recommend working with her.
Justine is always helpful
representative heather was very nice and super helpful with fixing a pricing issue on my account
I just went to the John Wesley dobbs location and the worker named Heather was so nice and patient with me! I go to college in Atlanta and getting a storage unit was such a hassle but the service and help that Heather provided was beyond exceptional! It was really a blessing in disguise to get the size room I need in such a short amount of time, and I am beyond grateful !
It has been less than two month since I first opened an account with Public Storage and already my experience has been nothing less GREAT!! Justine, the employee here, is the young Lady that has shown professional knowledge and sincere courtious towards me in my dealings with her. I make it my business to always speak to Justine in a nice way when our paths cross to see that smile. This downtown Public Storage is extra convinent to my place of employment and other places I frequently visit, I plan to establish and maintain my account here. It's people like Justine who makes sure that potential customers witness her making us feel welcome. THANK YOU!
Called in today to inquire about a unit spoke with a nice lady by the name of Justine she really answered all my questions explained everything to me great customer service I will be renting!
Manager was very helpful, explained the process a clearly. We had no surprises. The facility was clean and our move in was successful.
Nika at the Dobbs location was the absolute best. Very professional and helpful!
Ariana an Justine staff ladies are good for the job they are so great they are always on time Robin and Tony love they both and I pray they keep up the good work and may God bless them both and their family.
Ariana was very professional and she went through rental process with me so I can understand everything
I will definitely be storing my stuff here when I move downtown. Justine was amazing!!! She gave me directions and suggestions for places in the area. She was very patient, sweet, and knowledgeable.
Ariana is a very personal person, who have help with a lot of information about places to move to! Great personality!
Walked in to get a quote and the lady I spoke with was very sweet. I’ll be back for sure.
Ariana, was very helpful and very kind and understanding . I’m very pleased with my services with this company . Would redo
Just got help from Justine. She knew so much and helped plan my move. Took one major thing off my plate. Will be renting here soon. Thanks for all your help girl
I had to find something ASAP and Debbye was amazing! I would definitely recommend this location.
Justine has been such a huge help for me, she has been going over and beyond for me to help with my packages for my property in Atlanta while I’m in Michigan! I can’t say how much I appreciate her ! Thank you again !
Ariana was very professional an helpful she was very patient an explained the rental process an insurance with me