Public Storage Self-Storage Units at 647 Donald Lee Hollowell Pkwy NW, Atlanta, GA
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Small, Medium & Large Storage Units
5'x4'Online only price$ 78/moSmall 5'x4'
$ 78/mo $ 78Best Price Label
- Climate Controlled
5'x5'Online only price$ 78/moSmall 5'x5'
$ 78/mo $ 78Best Price Label
- Climate Controlled
5'x5'Online only price$ 82/moSmall 5'x5'
$ 82/mo $ 82Best Price Label
- Climate Controlled
5'x5'Online only price$ 102/moSmall 5'x5'
$ 102/mo $ 102Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x7.5'Online only price$ 120/moSmall 5'x7.5'
$ 120/mo $ 120Best Price Label
- Climate Controlled
10'x5'Online only price$ 124/moSmall 10'x5'
$ 124/mo $ 124Best Price Label
- Climate Controlled
5'x10'Online only price$ 132/moSmall 5'x10'
$ 132/mo $ 132Best Price Label
- Climate Controlled
10'x5'Online only price$ 150/moSmall 10'x5'
$ 150/mo $ 150Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 172/moMedium 10'x10'
$ 172/mo $ 172Best Price Label
- Climate Controlled
10'x10'Online only price$ 178/moMedium 10'x10'
$ 178/mo $ 178Best Price Label
- Climate Controlled
10'x13'Online only price$ 178/moLarge 10'x13'
$ 178/mo $ 178Best Price Label
- Climate Controlled
10'x15'Online only price$ 216/moLarge 10'x15'
$ 216/mo $ 216Best Price Label
- Climate Controlled
10'x15'Online only price$ 228/moLarge 10'x15'
$ 228/mo $ 228Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 236/moMedium 10'x10'
$ 236/mo $ 236Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x18'Online only price$ 308/moLarge 10'x18'
$ 308/mo $ 308Best Price Label
- Climate Controlled
10'x20'Online only price$ 326/moLarge 10'x20'
$ 326/mo $ 326Best Price Label
- Climate Controlled
10'x20'Online only price$ 348/moLarge 10'x20'
$ 348/mo $ 348Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Atlanta
Resources from the Help Center
If you've never rented self storage before, we're here to help.
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Here's what you need to know to make the process as smooth as possible.
Atlanta Storage Units Near Georgia Tech
Atlanta Public Storage on U.S. Route 78 is a one-stop self storage spot right near Georgia Tech.
Cheap storage units come in a variety of sizes and dimensions at this facility, conveniently located at the intersection of Donald Lee Hollowell Parkway and Northside Drive, roughly one mile west from Georgia Tech campus, less than three miles north from downtown Atlanta and a quick drive from I-85.
Yellow Jacket students who are in need of some extra storage space are sure to find a storage solution to fit their needs at this facility, whether it's a 5x10 storage unit to park bikes and some small furniture, or a 10x15 storage unit to hang on to a spare sofa, extra mattress or just a lot of boxes from back home that don't have any room in campus housing.
Homeowners in the surrounding neighborhoods – including Bankhead and Vine City – can unload everything inside a five-bedroom home into a 10x30 storage unit when a new job, a new addition to the family or a major life change means it's time to pack up the whole house for any number of reasons.
Moving supplies are sold inside the rental office, from moving boxes to mattress bags, and the storage area features key-code entry for added peace of mind.
Look any direction in Atlanta, and there is bound to be something fun to do. Whether it's catching a concert at the world-famous Fox Theatre nearby or heading downtown for an Atlanta Falcons, Atlanta Hawks or Atlanta United FC game, not to mention endless options when it comes to premium dining, shopping and historic or cultural destinations, the ATL offers something for everybody.
Public Storage has long taken pride in being part of the dynamic Atlanta community, and we look forward to helping local residents, businesses and visitors handle their needs for storage space whenever that time comes.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 774)
10/10 do not recommend. Had storage since 2/22 in 9/22 they advised me of a system glitch that “vacated” me in the system but that my payments were received and that my belongings were safe and secured despite them cutting my locks. They supposedly secured my things with a new lock and all was well and they continued billing me until I discovered after 3 consecutive visits with a 26 FT truck rental ready to vacate my storage to move into my house with my belongings only to discover my things GONE! No trace of auction or evidence of my items being legally processed out in system and now my storage unit that I was paying for is filled with random stuff from someone else that cost me 300/month! After the discovery that my things were gone I asked to be vacated and they billed me for another month! This is a breach of our agreement and the lack of accountability by management to hide or make this go away is unreal. I’ve made contact with their escalation team, local management, and filed through the insurance services I was also paying for to no avail. I’m having to involve an attorney for my belongings worth over $100000 gone in a flash and all they can say is that team is no longer with the company. They struggle with burglary which is why they close the space when the staff closes at 6pm daily. But they doesn’t help when it’s an inside job! Save yourself the headache and take your things elsewhere!!!
Delania provided exceptional assistance, ensuring that I gained a thorough understanding of my account and unit space. She surpassed expectations by going the extra mile to guide me towards the optimal course of action.
This was the WORST experience I’ve ever had in storing my furniture. Roaches, customer services, ghetto people, trash all over the parking lot, you can ONLY come during business hours I mean the list goes on!!! I will NEVER use HOOD public storage ever again. I’d rather pay a higher rate then deal with this!
y’all people steal ! how are the employees stealing?
No one ever answers the phone!!! Or returns your call when it is imperative. Also times I’ve been up there, there wasn’t an employee on properly during office hours.
Absolutely amazing!!! Keisha and Courtney helped me get clear understanding with my account and went above and beyond to help me with the best route going forward.
The people are great however I can't get access to my storage unit although paid; the public storage app is a failure for automatic gate pass through, two days in a row, somebody fell asleep.
Ms. Danielle was so helpful and I really appreciate everything soo much
I've had a unit at this location for 3 years .The staff is super helpful. The location is convenient. It's easily accessible if you're moving large items. 10/10 overall experience
I needed to store some of expensive electronics. I contacted public storage to inquire about availability and hours. I was advised there was availability at the Northside Drive location and the latest I would be able to access the facility is 9:00 pm. I rented the storage unit and began moving the equipment into the unit. I arrived at the unit for my second trip at 7:20. I was unable to gain access. I contacted the customer service number and spoke with a customer service representative. I was advised the actual access hours were from 6 am to 6 pm. I informed the customer service representative I had been advised the access hours were from 6 am until 9 pm and that not being able to access the storage unit was most unfortunate, because I had no place else to place the second load of electronics. The customer service representative became extremely rude and short and advised me I had received and email indicating the hours were from 6 am to 6 pm. I asked to speak with a supervisor. A supervisor came on the line. She said her name was Kandice. She was even ruder than the original customer service supervisor. She also told me I had been sent an email reflecting the 6-6 hours , eventually, after I asked for the name of her supervisor, she rudely hung up on me. I have been a public storage customer for less than 5 hours and won’t be a long term customer. The call center apparently sees the customers as not worth taking the time to speak with and this company does not stand by the representations they make. Get your free month and clear out, it’s not worth the disrespect demonstrated by Kandice in escalations or the equally rude original customer service representative.
All is good the employees are great, online was somewhat good I'm not computer savvy so it's a little hard
Cost too much
Courtney was a sweetheart and very helpful despite a few hiccups in the process! She worked everything out perfectly.
Great employees & will do all that they can to be of total assistance...
Courtney was a great help thanks so much
I've had this storage for months and they increased my rent without notice more than $60 when I called them ask why they only dropped it by a few dollars still way too much.
When staff answer phone they basically tell you that as long as you get here before my lunch you can come to get the items you won in auction smh 🤦🏽♀️ it’s just the way you talk to people like common courtesy goes a long way I’m just saying. And it’s in the after noon you tell a person long as you here before 6 because we close at that time if we calling in the afternoon to see if it’s okay to come now it was no need to mention nothing about 6pm I’m just saying
I been here for almost 2 hours waiting on someone to come to the office and it’s 3:35pm what kind of operation u guys running, several people are out here too, wish I could upload a video
Carlie was amazing and super helpful! Thank you Carlie!
Courtney help me real good thx to her
I've been at this storage place for about a year now and have no problems with them plus the location is great with easy access 7 days a week
Assistant was real nice and besides the used condom and stink in elevator everything else was great
courtney was so helpful she made sure i was able to access my unit as well thanks courtney
Shaundra was very helpful and wonderful customer service.
Fast and easy process. Shaundra was very efficient in getting me into my unit and ensuring that everything was how I want it. Thanks so much! This is my 3rd time storing at this location, they come through every-time!
Hello I came in to office today little confused but thanks to the lady in office she was very patient and helped me with my needs! I think her name was shaundra ver good attitude
Shaundra : Is so awesome she really came through for me in a time of she deserves a pay employee of the month a gift card or something Shaundra thank you.
shaundra and fidget we’re very helpful with accommodating me excellence customer service
Great customer service!! Both Miss Shaundra and Miss Gidget were very helpful!! Quick and efficient!!!
Shaundra was an excellent CSar agent who made the process seem so effortless. The facility is clean and smells great. If I’m storing my prized possessions in Atlanta, this is the only location for me atp
Came into office to complete my rental was greeted by lady name shaundra very nice great attitude help and explained everything to me also showed me unit before I rented great customer service
Great professional services
Great day I scheduled a reservation but was kind of not sure if I wanted unit until I met shsundra and she explained everything to me and got me right in great customer service and attitude
Shaundra is so sweet and helpful. She let me know all the offers before I purchase my unit and took her time walking me through everything. Thank you Shaundra.
Donald lee hollow elk location. DOESNT HAVE ANY CARTS. Thor prices are ridiculously high! They just went up 40 to $50 which idk why so now I am paying almost $300 for a 10x10. You can’t access your storage after 6 on weekends and 5 on weekends. Very inconvenient. They don’t answer the phone. Don’t get me wrong the staff is very helpful but the business itself can be ALOT better! Also it’s not $1 to sign up bring $60.
Shaundra was so helpful and I loved her personality.
Courtney the property manager and Ariana was very helpful and welcomed me with open arms I feel safe storing my items here
Ariana was of great help! Professional and excellent!
Shaundra was amazing. Moving is stressful but she helped me with the unit I needed. Thanks Shaundra.
shaundra was amazing, the best customer service! Super kind & helpful have us a lot of valuable information
Shaundra was amazing and gave great customer service! Will definitely be back 💓
Staff was helpful and courtesy
Gm i came in this morning upset looking for a storage room an Shaundra helped me out i want to really thank her shes a very nice lady an helped me with all my needs.
Came in this morning to get storage was greeted by shaundra very nice lady explained everything to me got me right in very nice location!!
The ladies was so helpful I completed my e rental online and was greeted with open arms by Courtney and shaundra thanks ladies
Came in to pay my son bill this morning and was greeted by Shaundra and Courtney she was very nice and helped me get things done fast. I love the environment!!!
Courtney and shaundra are really friendly always a great pleasure talki g go them they are definitely the duo team the always work together ! I would definitely refer everyone here great customer service!
Ms.Shaundra and Ms.Courtney were very Professional. These two ladies explained any questions I asked concerning my rental storage needs.They were clear and precise with the information. We need more PEOPLE PERSONS in leadership positions such as Ms Shaundra and Ms.Courtney! Kudos To Donald Lee Hollowell Public Storage in Atlanta Ga
The ladies courtney and Shaundra was very helpful thanks so much ladies
Came in to pay my bill was Greeted by shaundra an Courtney the are very friendly an nice ladies I will definitely be back
The ladies in the office have excellent customer service they are joy to bw around thanks ladies
What a pleasant experience the ladies was Great thanks ladies tag team duo
Came in to office this morning was greeted by Shaundra me an my husband we had questions concerning getting a unit she really was helpful an friendly an got me right in great customer services friendly environment thank u Shaundra
Courtney and Shaundra was very helpful i enjoyed my time with the ladies thank you
The staff is friendly and got me a storage unit quick with no issues
Shaudra was instrumental in helping us decide exactly which unit would work Best for us. Kudos to her. We couldn't have done it without her!!!!
Shaundra great customer service an very helpful.
Nice storage facility
Courtney great service thx
The ladies was so helpful they got me back in the system with no problem thanks ladies
Fast smooth in the ladies in the office made sure I got the correct size I need thanks ladies
Shondra, was very very helpful and have a great personality. Glad I chose this location.
Fast smooth in evwb though the ladies was in a meeting tbe still got me in thanks alot ladies
Helpful staff, clean units and safe location!
Fast quick move in the ladies shaundra and courtney gave me great deal for my money thanks so much ladies
Shaundra has great customer service skills and didnt give me a hard time the process was quick and easy very helpful
Lashandra should not be at the front desk she should not be at the front desk she should be in corporate the best service ever
OK great customer service. Shandra
Shaundra had Great Customer Service!
Shaundra was very helpful made feel very well at home!!!!
Awesome experience!!! Courtney was very helpful and knowledgeable. I feel safe storing my belongings here.
Ms. Courtney the Property manager is very professional and understanding but still does her job.
Shaundra an Courtney were an amazing help! Super nice sweet! Highly recommend this public storage! Prices for boxes & other supplies were pretty cheap compared to the neighboring storage places!
The move in was quick and easy thanks to Courtney and Shaundra public storage lucky to have you ladies
Courtney was such a great thanks much
Courtney was very pleasant and professional and courteous.
Courtney and shaundra was great unit clean and ready thanks ladies
Courtney was such a great help move in quickly showed me unit with no problem thanks so much
courtney was very helpful moved me in quickly and was very knowledgeable
The customer service was second to none! 👍🏾👍🏾 The staff was warm, helpful and inviting.
Quick move quick and easy in the ladies was very helpful office clean property clean they were very knowledgeable and explained everhthing thanks so much and shaundra
Everything was explained to me regarding the $1 move in the ladies in the office was very nice thanks ladies
Shaundra and courtney greeted me and welcomeed me with open arms thanks so much ladies
Clean building the ladies helped a lot greeted me with a warm smile
Shaun Dra & Courtney Fast quick move in ladies was very nice thanks again
The lady’s in the office were nice, honest and knowledgeable. Five stars
Came in today needed information an shaundra helped me an I was greatly she is a very nice lady an customer service was also great thank u again.
Came in today looking for a storage I’m moving to Texas I was greeted by shaundra she help me decide what size I needed and explained everything to me she was a great help. Very nice lady.
Made a reservation came in and was greeted by shaundra an Courtney they were very helping help me locate the size storage I needed an explained everything to me! Nice friendly place an clean.
Came into view unit and the ladies courtney and shaundra showed and explained everything to me i feel very comfortable renting here thanks ladies
Fast swift nice property the ladies in the office was so patient thanks ladies
I came to Public Storage to rent a unit was greeted by Shaundra. She was very professional and was very informative on the unit sizes for my needs. I would recommend this facility to any it’s very easy to access and very clean.
I came in looking for a space to store my things an Shaundra was a great help very nice s customer service was excellent! My move in was smooth!! Great job!!
Move in was quick and swift the ladies made me feel welcome just moved from Ohio they showed great hospitality
Swift fast move in the girls Courtney and Shaun far helped a lot welcome me with open arms
Courtney and Shanundra was a great help thanks ladies
I came to facility this morning an shaundra an Courtney were very helpful great customer service.
Just moved here from Iowa and the girls Courtney and shaundra was a great help thanks so much ladies for welcoming us with helping arms
Smooth move in thanks ladies Courtney and Shaundra
Came in for my reservation . Shaundra had me in and out . Real nice and professional . I enjoyed her assistance.
Shaundra, thank you for your awesome assistance
I'm so sorry I forgot to put the carts back by your office....The manager is an amazing woman with a great sense of humor
Chandra was amazing. 10 stars goes to her.
Shaundra gives great customer service, totally advise you to see her.
Move in was quick and swift thanks shaundra courtney and michael
Shaundra very nice lady and helpful
Shaundra was very helpful and a pleasure to work with. We are very pleased with our experience and would recommend this storage facility to anyone.
Move in process was smooth thanks shaundra and Courtney
Courtney and shaundra was a great help move in was smooth thanks ladies
I had to move in a day later than expected and Shaundra and Courtney were very nice about it! Overall the storage space is decent and clean!
Courtney and shaundra are very sweet girls I have been there for years they are always helpful with me and my needs
SHAUNDRA an Courtney was very helpful with assisting me in moving out today. They were very friendly an helpful.
Courtney an Shaundra very nice ladies this morning was rough for me but they made my move smooth keep up the good work ladies
Thanks Shaundra Great 👍🏾 Customer Service
25784 Shaundra was very helpful an nice assisting me with my move in!!
Shaundra was very helpful and her customer service skills is immaculate.. Very friendly, welcoming and excellent person.
Courtney and Shandra was a great move in was swift building clean and office thanks ladies
This location has great customer service. Some of the most helpful people I've ever met !
I recently rented a storage space at the public storage located on Donald Lee hollowell property number 25784. There were two people that assisted me with all of my moving necessities Chandra and Courtney. These two ladies display exceptional customer service. Because moving is such a headache sometimes Chandra and Courtney made my transition a breeze at this point I would recommend this public storage to anyone
Courtney was such a great helper answered all my questions and was so patient with me I really like her customer service keep up the great work!!!
Great customer service thank you Courtney and lashundra
I don't visit here is my stuff in storage.
The ladies were very nice and helpful!!
This location not only gave a greeting but also assertive amswers, great feedback, awesome knowledge, and multi-task as well. Courtney is a great team associate for Pulblic Storage. She made us feel at home. We are moving and rebuilding and we love her for all she does. She is for the public and were happy to be here!!
Courtney was awesome .... She really helped ....me with everything i appreciate her customer service is the best
Awesome employee. Great service. Thank you Patrice.
Great staff. But the access hours can be changed to accommodate regular working people. Even the weekend hours are a challenge. But over all the staff is pleasant. Please don't penalize the majority (paying customer's) because of the demographically challenged location.
Courtney was great at customer service I highly recommended her for the front desk position she was very professional and thanks for hiring her on!
Omg Patrice is the best! Thank you so much for explaining the process so clear and being such an loving person. Her customer service is sooooo amazing!
The girl that the front desk was very nice and helpful her name was Courtney
Courtney!!!!! Girl!!!! She was very helpful and answer all questions that I had. She made me feel very welcome at this location... Thanks, Courtney!!!! The Barnes Family😊😊
What's wrong with the store because something seems a little off about the service because I no longer see Keshia at the front anymore and the service has went to trash there's no one answering the phone anymore the doors be locked for numerous hours and it's no longer any kind of hospitality there when I go pay my bill I started using public storage due to the hospitality of Ms Keshia she made feel that my belongings were safe and In the right spot so if she no longer there I don't want my belongings there either
I rented a storage unit here for few months. Very smooth experience of renting a unit and moving out of it. Highly recommend the place. The staff is helpful and available.
Great staff ..Courtney will get you in an out an handle all yo problems promptly…Very cleanly an staff interact with all the customers an help ….
Dezmond made my day yesterday. On a strict schedule He got me in and out no time yesterday! Like he said “get you in get you out”.
Courtney was the best representative ever..she helped me with a lot!!!! She deserves a raise and promotion
Kesha and Courtney were very professional, knowledgeable, friendly, and quick. Your company is blessed and privileged to be on your team! Please let them know how great they are for your customers!
This place is quiet, clean and very secure. My unit is in the basement and I have yet to find any issues
I loved the service Keshia provided today. Thank you.
I wanted share my experience with one of your employees Keisha who really helped me with a problem accessing my storage units. She took some time to help me gain access which otherwise would have taken another visit. You need other employees like Keisha. Thanks for your time.
Keshia was very nice and helpful.
Keisha was awesome
Keshia was everything. Thanks so much.
I rented a unit and was having a lot of trouble with the customer service line. The manager at this location, Keisha, saved the day. She listened to my situation. Even though I was very frustrated and not in the best mood, she was so kind the entire time. She went out of her way to fix the problem, followed up with me and was a total professional. I swore I would never rent from Public storage after my bad experience with the customer service line. Keisha changed my mind. She's awesome.
We have had several moves at this location and every time has been a great experience. Great staff, clean facility, and very spacious for us moving guys to work.
Keshia was the best. Very great service and very very knowledgeable.
Super friendly staff, very knowledgeable! Definitely recommend you coming by if you have any storage questions or needs! I was in and out in minutes! Thank you again friends!
Knowledgeable, helpful and a team player thanks again
Great customer service here.
Keisha is essential to this business success. In a tough neighborhood with plenty of challenges, she still goes there extra mile to satisfy her customers. I will ne renting here for a while, thanks Keisha.
Miss Keisha has great taste for customer service! Exceptional and professional for the consumer.... Me! 😊 Thanks!
Clean, but otherwise unprofessional. It appears you are doing them a favor being there.
Keshia helped saved me a vacate. Thank you so much.
It was great!
Keshia was absolutely the best. She helped me out with my fees for another location . Thank you so much.
I loved the service I received from Keshia and team.
Keshia and team were fantastic. I will be back to rent in the future.
Keasha was very nice and knowledgeable and help me to pick the best storage space for me and my family
We had a very good experience with this public storage the staff were very nice and they kept the place very clean.
Great service kesha was outstanding great business.
Keyshia and Tabitha were absolutely Wonderful in assisting me with my move, both very pleasant and professional. They made what had been a challenging relocation was made a lot easier to deal with because of them.
Keshia’s attitude was so sweet and kind. Very helpful towards my storage needs. I recommend her services anytime.
I had an amazing experience! My reservation was transferred to this location and I’m so glad I did! Kesha has been so helpful and professional through out the whole process! I would definitely recommend this location to anyone looking for good and reasonable storage. It has been a pleasure working with her she deserves a raise (Corporate). Thank you Kesha ❤️
Keshia and Shan are the best. Very attentive to everyones storage needs. Thank you guys.
I have nothing bad to say every-time I come here they are nice
The employees on Donald Lee Hollowell are so kind! Especially Mrs. Kesha & Mrs Tab, they’re so helpful and always smiling! I highly recommend this location!
Keshia and Tab are absolutely the best.
Miss Kesha and Miss Tab are the sweetest!! Highly recommend this public storage location!!
Very great customer service,beautiful personality and professional
The Best all around! Keisha and the entire staff is always so very friendly and helpful! The location is excellent! Never had any problems and My belongings were safe! Will definitely use them again!
Keisha and Tab did an excellent job. They made my moving experience easy and pleasurable.
I have been with PS SINCE OCT 2018 I have received top notch customer service from MS.Keisha at the Donald LEE hollowell location I recommend Keisha to be employee of the year for her exceptional customer service I just want to say thank you for all that you do
KESHIA & TABITHA ARE SOME TRUE SWEETHEARTS! I LOVE THE WAY THEY HANDLE BUSINESS. THANKS GUYS☆
Keshia is top notch professional. Dont play with her. I appreciate all your service.
Keshia was outstanding. I appreciate her help and great service.
Keshia is absolutely the best. She always help me out.
There was this one worker named shatteria. She was very helpful and polite when I came to obtain a storage for ny belongings. She's very respectful as well. Since I've been paying for my belongings stay here, I've never had a problem from any worker. What so ever. Thank you all for your help.
The service is excellent the woman that work there are nice ,helpful,and very nice to talk to and also they stay in the office in order to help whenever you need it I recommended that everyone goes to the property
Tabitha is very nice and professional at the job she does
Tabitha was amazing and super helpful. Made my moving in very easy and simple.
Staff are friendly and the location and price are good for GT students. The inside is generally moderately clean for a storage facility. Only 3 stars are given due to this facility's shorter than average desk and gate hours, which make getting your items difficult, and the fact that I had to move all my items in by hand because the receptionist had locked herself out of the office when I arrived.
Such great customer service! Jane was able to help me find an amazing affordable unit, answered all my questions, made my move in smooth and easy!
Horrible customer service.
Nice and super clean
Keisha is personable and professional. I appreciate her helpfulness and courtesy.
Terrible! Please choose a different storage company for your storage needs. Very unprofessional and hidden charges despite the online amount (advertisements) My card was debited(unauthorized)twice within 1 week of renting the unit! Seek other storage units!
Keshia was nice.
Top notch service! The property manager Keisha was super sweet and extremely helpful. She was very informative, and was willing to help anywhere we needed. She really made our extremely stressful day a lot better. I was happy to see everyone inside following state guidelines for all of our safety. The facility was nice and clean. Our unit was easy to access, and everything went smoothly! I appreciate all of your help. 10/10 recommend!!
Thank you guys for taking care of me. Tab and Keshia...
Great service. Employees are polite and cheerful There's beautiful lady named keisha who works there who's just so friendly and helpful. Best public storage in GA
Great experience. Fast and easy.
The ladies were incredible! I felt like I was being welcomed home with open arms (and great conversation)... couldn’t ask for a better start! Great reflection of human beings and representation of Public.
Went in to pay my rent today and Keshia made me feel special like always.
Keshia is great!!!
Keshia is my favorite storage expert.
Keshia was everything.
I’m appreciative of the efforts Keisha uses to ensure great customer service. And honestly, every interaction has been pleasant. I have zero complaints of my experience here and I don’t think you need to go any further than this location for storage.
Moving out today but Keshia was very helpful.
Keshia has great energy. Love the cleanliness here now.
Walked in to buy merchandise today and Keshia helped me save 20% on 30 boxes. Thank you.
When i moved in my fee was $140 now they're going up again for the 2nd time n fee will be $185 for a 10x13
Nice employees to my face but experience felt very bait and switch. Lots of hidden fees not disclosed on the website when I made my reservation: $15/mo mandatory insurance, can cancel after the first month. $7 recommended moisture absorption pellets to control humidity (even though "climate controlled"), must buy their cylinder lock $21 and not refundable after move-out. Must pay remainder of first month although Website says first month is $1. Website said I reserved a 1st (ground) floor unit but when I got there -- less than 3 hours later -- it was "no longer available" and had to get a unit on the 2nd floor. Did not get an itemized receipt.
HEY! I used to live on that bridge with all the homless people on it next to the public storage! Everyone at the bridge where cool and I learned alot while I was homeless at 19 years old. We had a great time. The homless people there are the greatest people I ever met. They where really supportive of me and helped me out financially a lot.
I really appreciate that they let us park here while we feed the homeless on the bridge to nowhere
Keshia is the guru of this company. She is everything and thanks for your loyal service.
I absolutely love Kiesha she has the best customer service ever. I’m so sadden that I had to move my things out due to me not needing the storage anymore. BUT, I will definitely use this facility again if I ever needed storage again. Thank you for everything and I really appreciate your service !
Staff is sometimes friendly sometimes not. Climate controlled, but often feels a bit warm and humid. Using Covid as an excuse to lock the restrooms so no place to wash your hands. Also can be difficult to get or return a cart with the one person at a time policy in the office.
Keshia has the best customer service skills through this pandemic. She is very thorough. Thank you.
Keshia was absolutely the best. Thank you so much during these times.
Tabi was very helpful and I thank her for great service.
Keisha !! She was extremely helpful and cool. Highly recommend this location.
Terrible, terrible, awfully terrible. Don’t waste your time.
Team Donald Lee is awesome. So much respect for people coming to work with times like these. Thanks so much.
Was able to book a unit quickly with no problem. The process for making a reservation and filling out paperwork wasn’t as daunting as I thought it would be. Go see Rontassia for assistance!
Keshia was absolutely the best. She really made me feel special.
Great Location, Very nice and helpful staff. Id recommend this location if your looking for a convenient, and affordable storge unit!
Easy to store good and the employees are really nice, elevator is a little slow but nothing that you can’t stand.
The ladies Ms Keshia & Kim where very helpful, courteous & delightful, I appreciate the experience DJ
Enjoyed the experience at the location managed by Keshia and Kim. They were very attentive and responsive to our requests during our move.
The property manager Keshia was very thorough and business orientated she made me feel like a valued customer thank you public storage!!!
Members of the team at this location show a serious lack of professionalism and professional courtesy. I went into the office to discuss a problem I was having and one rep had an irate customer on speakerphone who was upset because he would have to pay a lot more than he expected when he was late paying his rental. It would appear the other members of her team would laugh at his foul language and poor grammar. There are signs everywhere that state the following: "Carts are provided for your convenience during office hours only." However, they don't allow you to use the cars after 4:00 )an hour before closing) because, I was told, they "have to close the facility and count the money so they can get out on time." When I needed to used a cart I said I only wanted to make one trip. The representative said, "yeah, that's what everybody says." What could have been done in one trip with a cart, took three trips without one. One other customer found he had to constantly hold up the elevator because he was moving in and didn't have a cart! Doesn't the staff realize how much faster it would be with a cart as opposed to NOT having one?? In closing, I would never recommend this location and I would be less likely to encourage anyone to use Public Storage. There are a lot of storage facilities in Atlanta that are run with a higher level of professionalism than this location. I would encourage people to research other companies before using Public Storage.
Rate are good, but the elevator is always broke!!!
If I could leave ZERO stars I would. DO NOT COME TO THIS LOCATION. The staff is very unprofessional and have no customer service training. The facility looks nice and well kept from the outside but since the elevators were down, I couldn’t even take a tour. Just save yourself the trouble and go to one of the plenty competitors in the area. You won’t be sorry You wasted your time like me!
0 ZERO STARS. Horrible staff. Elevator is broken so no service can be rendered. I don’t even see how this place stays in business. Pathetic customer service skills if they even know what that means. Just don’t waste your time or money here.
Very Unprofessional lyingstaff!! Told us when we was buying a unit as long as we was there before 6 we could come in and be able to get out after 6. Once when we got there at 5:30 told use they was closed and we couldn't get in.
Although one elevator was being serviced, everything else went well. However, if people would only pay attention to the no parking signs, everything would be much better.
Ariel was very nice. Kim also helped me I needed some boxes. Thanks I will tell everyone to store here
Wow...move in was fast. Ariel was great the adies were nice
The ladies at were awesome thanks a lot Ariel, she made my move in 👍🏽 great
Ariel was so helpful and welcoming! A great experience!
Definitely recommend storing stuff here. Stored things for the past two years and just opened my first unit! Karen was super helpful in the process!
Kim had exceptional customer service! She was very friendly and answered any questions I had with clarity. Thank you!
Great people very good professional Attitudes
The 4 stars go directly to the staff which are very pleasant and helpful. The facility and grounds are neatly kept. I'm not thrilled that the rent went up 50% from when I first moved my belongings in, or that both restrooms are locked and out of order. Having to leave the premises in the middle of loading/unloading truckloads is a terrible inconvenience.
What time it opens on Sundays
Karen and the rest of the staff were very nice and helpful with everything
Tabitha was so helpful with helping my movers purchase tape and get what he needed to move me in with no problem!
This Morning I was checking out storage facilities & I stopped by this location to get some information & Ariel was so patient with me; answered all my questions & showed me 3 different units... Because of Her Professional & Helpful manner... I was SOLD!!! Thanks Aerial!!!
It's a shame I had to call all the way back home to St. Louis to get help from a manager who was very helpful unlike to staff here at this location. I gave the store in Ferguson MO 5 stars because they did the job for this store If it were not for that Gen. Manager Anthony I would have lost it. I spoke to Karen at this paricular location, Donald Lee Hollowell. She was nice , but when do you tell a customer you cut thier locks off their Storage Unit? Certainly not almost 2 months later They said an email was sent and it was sent on 9/6/19 but you cut the lock in July? Somebody isnt doing they job and Anthony at the Ferguson, MO location should teach you guys how to treat and speak to customers. Karen wasnt mean but she failed to say it was her that I spoke to on 8/15/19 and she didnt tell me about the lock yet they were still getting payments from me. The only email that was sent about my lock again was dated 9/6/19. Until this morning when an inexperienced MANAGER called me about it. Until the staff is properly trained on how the treat customers I would never recommend this store to anyone. The Manager who called before I got Karen was Rude uncaring and argumentative about a situation the employees could have handled differently. She heard none of what I said because if she did she would have heard my say they should have contacted me about the lock well before Sept she insisted that they did, and going back and forth with a customer is a No No sweetie, unless you spent your money. I cant wait to get my stuff out of there. Why pay my money and the staff talking to you like I owe them or they paying for it. My account is also current by the way. They should shut this place down until folks can get treated like they are customers and not enemies.
Karen was amazing. Very knowledgeable as well as professional Wish more companies had employees like her!!!!!
Karen and the staff is so nice! I appreciate their attitudes when I come and the price was great!
Very friendly and efficient!! Thanks Renee!!
Karen was nice, professional and very good at her job which is why I leased
Ariel was awesome. She needs to be Manager. Her Customer service is First Class.. my experience thus far has been outstanding...
A solid pl to store things
Place was clean and staff extra friendly. Ariel was amazing and helped save me money. Give that girl her props. Made the whole thing easy.
Great Experience, quick simple and direct.
Roach invested, gross.
Really great service and the people who work there are super personable and friendly. We worked with Renae, who was really kind and helpful. Would absolutely recommend to anyone who needs a storage space, I really trust them and I’m really happy we’re using public storage.
Management still quite a bit of my clothes
Is there free parking for customers here?
Ashley, Renee, and Karen was so nice from the time I walked through the door until I left. They was patient with me.
Really nice customer service and Shakerah was the best
Best place to a storage building
Kisha was very helpful. There was a little confusion at first, but she cleared everything. She was quick, professional, and polite. She was not confrontational and her customer service great. If I had to come again based on her performance. I would come 10 times!!!
Just went and Ms. Shakerah was very helpful and answered all of my questions. She was very professional.
I currently have a storage unit at this location and was notified that the unit next to mine had an extreme infestation of roaches and they could have possibly migrated to my unit. I am currently out of the country and i had my authorized opener come to open and my unit and sure enough, my items are covered in roaches. After calling the district manager and leaving voice messages after messages he finally returns my call with a very nonchalant unemphatic demeanor with no solution to the problem. After expressing to him how this whole facility is probably infested with roaches by now because of the person next to my unit is refusing to come open their unit. He stated he would speak with the legal team in regards of seeing what they can legally do. Two days later I am still waiting on Shawn to follow up with me and as i wait the number of roaches are growing and growing. I wouldn't recommend anyone leaving their items at this place. I put my items in with not one roach and will have to take my items with roaches. If you have items here go check on them you could possibly be effected.....
Shanti and Kim was great helping me with my move in
I dont know who jamila or jasmine is but they definitely were not there on yesterday when me and my family tried to rent a unit there. and locked is in the gate. The shabbily dressed, ghetto fabulous, woman, and I do use that term loosely, 6/24/19, @,6pm this person left me and my family inside the gate. Didnt give us a chance to put my 3 grandbabies back into their seats before she got in her car or walked off and left us in there, LITERALLY LOCKED IN FOR 3 HOURS! NO OTHER PUBLIC STORAGE WOULD HELP. THEY HAD US CALL LOCAL POLICE ,AND THEY COULDNT HELP. THEY LITERALLY SAT OUTSIDE THE FENCE SO PUZZLED AS TO WHY A PUBLIC FAVOLITY DIDNT HAVE AM EMERGENCY NUMBER FOR PEOPLE. FINALLY, AFTER THE HATEFUL, HEARTLESS, UNEDUCATED, LAZY CSR FROM OTHER STATESA HUNG UP ON US 4 TIMES. THE POLICE FINALLY GOT THE FIRE DEPARTMENT TO COME OPEN THE GATE. Save yourself the headache of this place!! AWFUL!!
Great place to store your things.
Prices to high go up on price to frequently
It was a hot mess until i pull the app up on my phone and was able to get what i needed. Thank you for having what i needed. I just wish the late fees wasn't to high.
Tywanda did great an amazing job taking care of me, nice location and very convenient
If I could give this location 0 stars I would. Went yesterday to get a storage unit and it was the most unprofessional experience of my life. Was referred from another location for the $1 special. Arrive to see the unit and there’s pain all over the floor. Having worked in customer service whole life I say, “No big deal, let’s get a similar unit with the same price and I’ll be happy.” THIS is where everything starts to go drastically downhill. No other manager in sight, and my rep can’t get ANY manager on the phone. Calls at least 2-3 different people multiple times to no availability. She’s nice and reassures me she is doing what she’s supposed to do. By the time the district manager calls her back 45 minutes have passed and she tells him the scenario and he basically says IM SOL because I didn’t have a online reservation even though I’m standing there ready to do business now. Says he won’t honor it since I didn’t reserve the unit even though it’s the only one of its size??? Business 101 is to do business with the customer there otherwise you lost out on revenue as you did in this case. Hope I never have to come here again in my life.
Property manager is nice. I can see changes being made. Glad we stopped here it's close to my school
Great Facility and friendly staff. Karen was very knowledgeable of the products offered and tried to accommodate me in any way she could. Some of the best customer service I had so far. Look forward to getting a unit here in the future.
Karen was helpful. Answered all questions we had and got us in and out quickly
Karen Has Great Customer Service. 👍🏾
Shay was very helpful and had great customer service
Great Service!!! Ms. Shay was incredibly helpful with all of my storage needs! Would definitely recommend this location to ANYONE that needs Storage!!! Kudos!
Never had a problem with this store. Somewhat
Terrible customer service missed leading I will never read it again
Karen is so nice. She is very knowledgeable, she made my rental experience enjoyable. You are lucky to have this employee.
Clean, organized and nice folks... but the loading dock can get busy at certain times of the month and week...intown prices to store your stuff in a climate controlled facility
I love Karen she was very energetic,helpful and knowledgeable. I will definitely refer my other family members and just people in general. Great experience at this public storage I've been to a lot of storage places but no experience like this one Karen is an exceptional employee.
Great place to store items
Paula, was very helpful and informative. She made sure that she mention everything she was about to show me upon signing my agreement. She was very helpful.
Paula was nothing but pleasant, she was more than helpful and made my friend tI feel comfortable with renting a unit
Karen was good at showing us around and explaining everything and me and my moms experience amazing.
Karen was very helpful. I appreciate her being so helpful and thorough with explaining how everything worked with rent and my lease.
I had a wonderful experience with Brittany B she was very helpful and courteous!!
Karen was friendly and accommodating, and she answered all my questions and knew everything about the property. Premises were clean and well-located. But Karen really sealed the deal.
Awesome place. Malcolm was amazing.
My opinion about this storage facility went from negative to positive, but to the excellent customer service i received from Karen, Brittany and especially Saedra Harper. They work well together as a team, the property is much cleaner, everyone was very informative and helpful. Very positive experience to start off the New Year.
they are great people....Jeanette smith work at this office and I have a unit there... This is the best Public storage place... I WILL NEVER ADVISE ANYONE TO GO TO FORREST PARK AT ALL...... THANK YOU
Worst Unit in the City if you work from 9 to 5. The Elevator is broken, also from Monday to Friday you cannot access your unit after 6 PM, unlike the other storage that closes at 9 PM. Because they close so early it was a pain to move out from my unit. Anyway, the workers are nice to lock you in, but after you get in, Its a wrap; because you have a good chance of regretting it. I don't like to live reviews but I never had so much problem moving out from a storage unit before. The choice is yours, just be wise.
Clean, great helpful staff. Just wished having to put the code in every time we have to had to use the elevator
This location is the worst on all levels.. overpriced and horrible customer service.
Jasmine was very nice has great service and has been very helpful great hospitality.👌🏽
Leah had me at hello. She was pleasant, personable and professional. From now on Public Storage on donald lee is my facility of choice. I will not hesitate to recommend it to others.
Just visited this Location 5 second ago literally and was in and out besides waiting on the people before me. Jasmine was very nice, went over everything in a brief time while explaining it very well and made the process very smooth. Very good experience ❤
Ashley was Amazing, I needed options and she was helpful and knowledgeable. Thank you.
Nice clean facility
Very helpful staff
I really appreciated the very professional service I received at Public Storage from Ms. Jasmine. It is so very rare to encounter great service. She made my rental process a breeze and was very informative.
The staff was very helpful and informative about the damp check
Horrible experience if you're able go elsewhere
Loved place and the staff was great
Ladies was great and very helpful
I will only give 2 stars because the price went up starting October 1st. But I got an email stating that on the 30th .
I Love The Girls At This Property! They helped a lot Ashley jasmine and sahi AWESOME !
Place is busy, but the staff is great
Jasmine Ashley sahi were very helpful thanks lady
Ashley, jasmine, and sahii and jasmine helped me aooo much even though they were so busy. I will definitely be back next year
Ashley and Jasmine always give me great service when I come to the property
Great service by Ashley and Jasmine and Leah.
Can I pay and set up over the phone
Prices and fees, be killing me. But is very helpful.
Jasmine and Taylor were helpful and provided exceptional service.
Lauren at Public Storage in Atlanta was amazing! She helped us get a storage unit for our GeorgiaTech Student. She made the process quick and easy. Despite the large number of customers being served, it only took a few minute to secure the storage unit and get a tour.
Taylor was easy to work with and made my move-in process very fast! Just watch the website carefully because the units go fast right before summer.
Very friendly staff safe climate-controlled environment never had any problems with their for break-ins wish they were open a little later on Sundays but great place to store your stuff with no worries
Facility felt clammy and dirty and closes at 6 which would not allow me to stop by after work if l needed to. I would definitely not rent here!
When I first signed my lease here I have it 5 stars. But now that I’m moving out, I give it one star based off my experience. First of all, the storage is dirty, people also live in the storage unit as well. One day the elevators were down and I had to take the stairs. It was poop and pee in the stairwell. I take it that the homeless people living in here would use the stairs as their bathroom. The storage until also closes at 6 during the week. So you can’t access your stuff after 6, until the next day. The management cool though. It’s just dirty.
Leah is Awesome very professional and kind. Thank you Leah !!!
I love public storage, I couldn't have found a better place for my belongings. Thank you, Public Storage!
I was overwhelmed about my move and didn’t know how to go about it nor what I needed. Jasmine and Taylor informed me about the different packages and storag units. They made it a lot easier!
Ladies at the property was very friendly great service Taylor and cherrell .
Great service! I would refer them to anyone!
All the girls in the office were nice
Really nice staff
Too Expensive!! Have to hurry up and get Organized some kind of way.
I want to thank Jasmine and taylor for their wonderful help.. i was in a tight spot and with their kindness and professionalism i was able to handle my business in a timely manner... i will definitely recommend this location to many others
The ladies who run this location are top notch! Knowledgeable, personable and just all around nice. Jasmine was very thorough in getting me the right space at a great price. Taylor is a gem! She always was sweet to me, my children, husband & dad. Seriously, she was a breath of fresh air during an incredibly stressful move.
I love this place. Robert gave me the best service to me and my wife. He gave us the best insurance you guys have. It's hard to find great storage spaces.
It was actually a great experience. The young lady Taylor was excellent with assisting me with everything. Overall I would recommend this location
Jasmine you the greatest yo!
I had a great experience with Employee named Jasmine at this location. We were able to fill out the paper work extremely fast & she showed great customer service!
WONDERFUL customer service, left message at 11pm the previous night and Jasmine the property manager returned my call the next morning she also assisted me in setting up my online accout for future online payments.
Bathrooms are locked with padlocks when the lobby is locked. Highly inconvenient when having to Yoder the restroom during none lobby hours. The hours are pretty good to go in to get items out of your storage when needed. The carts and dollies are only available during lobby business hours which kinda suck. Be prepared if you aren't going during business hours to either have your own or to carry it in to elevators. The people in the office are really nice and willing to help you within the constraints of the business.
Great customer service from taylor and kiesha beautiful and respectful young ladies .
Thank you Jasmine for wonderful service That you have shown me. Your time and patience with me give me great understanding and knowledge to make my move very easy.
The property is clean and the managers are super nice! Taylor and Jasmine are a excellent team!
Need to get A.C. repaired here asap..too Hot..not 80 degrees as promised
Jasmine and Diane were so helpful. And so early in the morning at that. The ladies were friendly and funny. I couldn't imagine storing anywhere else.
Taylor was wonderful and very professional ! Moved from U-Haul on Peters St. to here and it's been a wonderful moving experience. Recommend this place to everyone one.
Keshia was a very 👍 with customer skill. And she inform me of all deals . She is very good with information about public storage.
Roaches. Roaches and more Roaches. Staff is rude. My storage was burglarized. Hallways is filthy. Bathrooms are always locked. Elevator smells like piss. Access gate is always broken. Right next to an bridge for the homeless. Do NOT lease here
Jasmine was such great help here! She was very professional and patient with me as I chose which unit would fit best for me! She explained everything in detail and excellence! She needs a promotion. The unit that I got was a nice size and great to only pay $1 for the first month!! I would recommend this location.
This public storage location has amazing customer service. I showed up first thing in the morning and I was greeted by Diane. Diane was super helpful and cheerful and really took her time walking me through each step of the rental process. I really appreciated this because I just graduated from Georgia Tech and I'm in the process of getting my things ready for my first relocation and needed all the help I could get. I'll return to store my things here anytime I need too and I'm happy to refer my friends too. Overall great location.
Octavius has excellent customer service and friendly personality . He reviewed my contract and made my Move stress free . Thanks for all your help.
Great customer service
The team was very helpful and nice!
Fun hosts and great location!
This storage location has a very friendly and courteous team they made my first storage experience very easy...thanks u guys u were awesome!!!!
Jasmine was very helpful and super nice. Made renting my first storage a breeze
Jasmine Rocks! Very organized. Thanks for all your help and specialized attention.
The worst experience EVER! The price you are quoted is not what you end up paying, that's first. Plus they have different type of lock for their storage units and you have to pay an extra $20 for their lock. I did all that. While waiting they were giving away ppl's storage left and right. On top of the fact that I was approached, on move-in day, by an overly aggressive homeless man that wouldn't stop touching my stuff. Fast forward to me moving out. I hired movers to move my things out. Went to the store to get them a cool drink and when I came back they were finished. Later I got a call from Public Storage asking if I was done renting the unit. I told them I would be up there in an hour. The lady on the phone was so adamant about me not returning. I found that odd. A few hours later I realized things are missing. So I called the moving company. They call and speak with Jasmine and she tells them my items are still there. He gets there and all of sudden the items are gone!!! I call to inquire where my stuff went that fast. She goes on and on about nothing. There was another young lady in the background with a side bar conversation and laughing. I let Jasmine know that I could hear all of it. Called their District Manager and he had someone to call me back hours later. I'm currently here with the police for them to review the tape to see who walked off with my items. While the police and I are waiting Jasmine has friends in the office. On the way out, her little hood rat friends say, "Don't nobody got her lil chair and stuff. She know don't nobody want her stuff!" Mind you I don't know this little rift raft to begin with and I'm baffled as to why she's even commenting when no one ever said anything to her. Don't bother renting here! They are super rude and lack professionalism. There's another storage up the street, you might have better luck with that one!
Taylor was the most help moving me in!
I would love to say that Diane was awesome. She does her job well. Thanks Diane
Jasmine is the one of the fastest, friendliest, and most effective customer service reps I have ever used. Glad I came to this location for my offsite storage needs.
Clean and secure
Great customer service from Cherrell today.
Taylor is amazing
The staff is awesome! Specifically Jasmine & Taylor!
Jasmine & taylor are Extremely helpful & great have personalities 💙
Jasmine & Taylor gave great customer service! 5 stars across the board!
It's was really fast. The facility was great. The spaces were nice. Jasmine was extremely helpful
Smooth sailing experience. The service was AWESOME SAUCE!!!
Diane was extremely helpful and offered several tips to make my move successful. Easy location to access and inside the city limits.
Taylor and Jasmine were amazing. Great customer service and described everything to a tee. I am very well pleased.
What a great place! Taylor and Jasmin did such a good job in helping me find the right storage option. Great place that employs great people. I will most certainly be doing business here in the future. Proud customer.
Ms. Susie was very helpful with assisting me in finding a storage unit. Great customer service.
Melissa was very helpful and very knowledgeable and very please with her services and will recommend this place to everyone asked for Melissa
Great service and conversation ,very helpful and resourceful
Susan was very friendly and quick customer service skills and very nice
Melissa was very nice and helpful during my rental she got me in and out she is truly a assset to the company
Susan was awesome. she answered all questions that I had and was very attentive... Thanks Susan
Melissa was very friendly and helpful made my first rental experience very great she sweet and nice
I appreciate susan for her courtesy and i will be doing future business with public storage as long as susan is there
Nice clean space and friendly staff BUT Public Storage Corporate has not done well at setting clear expectations. Anytime after the 6th of the month your account is in jeopardy of going into lien status where the lock is cut and you're required to purchase a new one. In addition your belongings are held hostage and at jeopardy for sale. I could totally understand this for being 30 days and beyond late, but that this is the policy and the exact dates of action aren't clear disappointed me.
Susan is very helpful and patient
Susie was so nice
Came in to rent Melissa had great customer service and was very help ful I would recommend this place to everyone
Quanticia the girl at the front desk was very kind and helpful this is my second time around and I will do it again here is the best storage
Melissa Was very pleasant and knowledgeable about public storage and knew exactly what size storage I needed. Keep people like her around.
Melissa was informative and thorough and friendly and funny. I know good customer service when i see it and she got it
Great costumer service and great storage convenience give it a try.
Very nice to have MS. ,,,,Taylor she was very helpful
Susie Was really nice and Patient, I came in just when it was closing great service.
Melissa. was very helpful. Her customer service was excellent. I would recommend this location.
Mellisa and Susie were the best. The best customer service ever they were very informative with providing me with my unit. I recommend this place to everyone.
Melissa was very professional and friendly and informed me clearly on procedures, I appreciate and thank you so much
The young lady Susan is so pleasant and helpful I appreciate her service!
Melissa She was so nice I don't see that very much keep her we love her.
Great service, wonderful customer service, and our helper Suzy was magnificent! Very accommodating and we had a unit in a short matter of time.
Suzy and Melissa was great and very fast in helping me.it took no time for me to see the unit and rent would recommend them to anyone
This is great storage place. Susan will take care of you. Everyone provide wonderful customer service. If you reserve online, Public Storage representative will contact you as soon as possible.
Both Nikki and Melissa were very helpful!!! I was helping a friend in need and they the process very easy. Very respectful staff!!
Clean, secured and comfort controlled facility. Not a good part of town and beware of being asked if you want help moving for money from homeless and others.
Melissa was a great help. She showed me everything I needed and made sure I had everything I needed. She even helped me get the right size space. 👍👍👍👍
Awesome staff and very informative....... I send everyone to Ms. Melissa!!!!!! She is great! !!!!!
Melissa is excellent I came in pay and help log on phone and guide me through every step on how to pay my bill on line excellent customer service
I came to rent a storage space and Melissa was very informative she really help me alot even tho I needed a storage space for one ,it was definitely worth the money I recommend this place just asked for Melissa
Public Storage the lady there named Melissa I go there anytime I had the best customer service.
Melissa and Suzy was Awesome and wonderful great customer service they are the Best and I look forward to seeing them every time I come in. GREAT JOB LADIES
I came to pay my friend and Melissa had warmest smie and provided excellent customer service and the location was clean
Clean, well lit, felt very safe and sound, and was out of the elements. Online bill pay and they give reminders. The ladies there are awesome and very helpful!!! Thanks "T
Melissa and Susie provided excellent customer service and I would highly recommend this property to all my fellow colleagues and friends.
Have had a unit here for almost a year, recently my lock for whatever reason would not unlock. The entire staff rushed to my aide, all 3 (Melissa, Suzy & Cypress) making multiple attempts to try and open the lock. After several tries Melissa contacted their manager who was also kind & expeditious in coming out and to replace my lock alone (he usually only comes once per month). The entire staff literally went above and beyond to help me regain access to my belongings which was vital for the impending holidays. A Thousand thanks all!!!!!!! 5Stars*
Susie and Melissa are so warm and friendly when assisting me with my concerns. Their personalities make for great customer service encounters. I wish I could have them help me everwhere I go. Thanks ladies.
Melissa was very helpful and very informative and she has excellent customer service. She really helped me out.
Susan & melissa are very helpful and professional.
I came in to pay my bill and Melissa had great customer service she is very friendly the place is very clean I recommend this place
MS.MELISSA WAS GREAT & GAVE GREAT CUSTOMER SERVICE #THANKS
Melissa has done a fabulous job in providing customer service today, thanks so much! Please with my unit!
This Public storage is the best one ,I've used,and the staff member Melissa,was so nice made me and my mom feel like we knew her a very long time.
I loved everything about this place Melissa was extremely helpful and a wonderful sales person.
Melissa and Suzy have been of so much assistance since we first moved some things into storage a couple of years ago. They are very customer oriented and helped us move smoothly from one storage to another when we needed more space. Had no issues with any of our things being damaged by water, rodents, criminals, etc. Highly recommended. Safe and efficient place to store your belongings whether short or long term.
Melissa has the greatest customer service ever! Im so thankful she was able to help me. She's the best!
I love this Storage place because they have great customer service and i just Love Susie she is awesome😘❤😘
Melissa is very professional, attentive, and great customer service always. Ask for her 😆.
Great service from Melissa! Easy move-in process.
Deidre the relief manager was terrific I recommend anyone in Atlanta in need of a storage facility visit this site A1 service hands down
Susan and Cypris was very polite, I enjoy there services.
Melissa has great customer service! ! She's cyprus is very professional and so is susy. I will rent from them anyday
I really enjoyed my service at public Storage....Cyprus was a great help and also Melissa they both were very friendly...... I feel safe to leave my things here
Susie and Melissa were very helpful. Very good customer service!
This was my first time getting a storage unit, and I chose to go with this location, I am beyond happy that I did. Melissa is AMAZING!!! She's personable, polite, informative and she made sure I understood absolutely everything that I was paying for. I'd highly recommend this location and Melissa will always be my go to person. Thanks for everything!
Melissa, is a great asset to the Public Storage image! She truly has an award winning personality, and customer service appreciation, second to none! Thanks😀
Far from trasportation. But the service was good.
Very clean and the front office ladies Melissa and Suzy where very helpful
Melissa had great customer service. It was a nice hassle-free experience.
Melissa was very helpful! We had to transfer ownership of an account and she made it quick and easy for us :)
Ask for Melissa, she is amazing helped us to get exactly what we needed to transfer units.
Melissa provided me with excellent service. She was very helpful in providing an orientation of the public storage services and how to access the storage after hours. It is centrally located in my area and will refer this storage facility to others.
Fabulous customer service. TC, the bubbly young lady who helped me did a wonderful job walking me through everything and explaining about my storage unit. I was very pleased with my service. The facility is very clean and well maintained also. I'd recommend anyone to use this Public Storage.
I used this storage a couple of years back and i had the best experience and the people are very friendly and nice.
Susie was great the customer service experience was awesome and she has such a great spirit.
Susie was great I will definitely rent here again
Melissa is nice and helpful she made my renting experience great she very nice
Great customer service
I have used Public Storagr in the past and that's why I chose it again. My experience was just awesome. I spoke and dealt with Melissa who was VERY helpful, informative and customer friendly.
Susie helped me out alot she was nice and very courteous. She is a wonderful worker .
Excellent customer and the process was made easy!!! Thank you so much Melissa for everything 😊 Check her out when you go there to receive the best service that Public Storage has to offer!!!!
The service here is fantastic. Melissa is a true professional and an asset to her company. Her patience and knowledge were instrumental in helping me find the right unit to fit the needs of my family.
Melissa was very helpful and friendly and understanding I had a great experience at public storage I would recommend u come see Melissa
I lost my key and had to call a locksmith and Melissa stayed with me the whole time and help me vacate the unit she is great and very friendly I will be back next year
I decided to use public storage because I needed a safe place to store my furniture. I came to the 647 location on Sept 30, 2016. I was a little nervous about purchasing a unit because I've never used a storage unit before. When I walked in I was greeted by Melissa Harris. With a really bright and welcoming smile she explained the entire process. Melissa had great customer service and displayed patience with me because I asked her a million questions and she never got frustrated. Im glad I choose public storage and that Melissa was my agent. She really is educated on the public storage process.
Melissa did very very good customer service keep it up ladies great job well done
Susan was a good r ep
Great service! Melissa, Susan, and Teaira were very nice and helpful. I will definitely return to this location for storage in the future!
Amazing customer service comparable to that of high end service provided by Melissa. Thanks to her, my first experience using Public Storage was welcoming, user friendly, informative, and I received everything I needed from a sizeable unit to a last minute matters cover. I highly recommend this facility and ask for Melissa (if she hasn't already been promoted or hired elsewhere for her outstanding service.)
Good communication with their clients very helpful
Ms melissa helped me with a storage space and she was very helpful...
I had a good visit at Public Storage 647 Donald Lee Hollowell with Melissa will come back.
Susan was great!!!
Susie Q was the best everrrrrrrr even though I gave here a hard time lol
I JUST WANT TO TELL EVERYONE ABOUT THE GREAT CUSTOMER SERVICE melissa gave me she was very nice and friendly ,she knew her job very well and I'm always remember her smile very pleasant
Melissa was very helpful with my transfer she even help me ,carry my items to my unit I would recommend this place Melissa is excellent and very friendly
Melissa was very helpful with purchasing my storage unit she allowed me to veiw both units and she also kept in mind that I wanted to keep my price at a certain level. Definitely recommend this location
We had excellent service with the ladies at the Donald lee hollowell office thanks ladies
I really appreciated Melissa's customer service that she provided on 9/2. She was professional and understood my situation which made the business transaction easier for me. Thank you Melissa
Melissa is an awesome lady! Made getting a unit simple and fast! Thank you so much Melissa!
Melisa did a great job. I had a wonderful experience there. Keep up the good work.
Very good service and friendly melissia was great
Melissa was very professional and courteous and made my renting experience very pleasurable
My review is to give thumbs up to property Mngr Suzie Rice" for doing her best to upgrade facility' only person I have met that seems to care' you should listen to her requests for any support she may need!! Hope you are listening to me!
The people working in that office were extraodinarily bubbly and very helpful. I especially appreciciate Melissa for guiding and assisting me with a positive attitude despite my being late and taking so much time to complete my business.
This place is awesome. The customer service was very much so on point. I got exactly what I needed. Melissa and T.C. you guys rock...
Susan was very helful and nice
Arlisa is very professional! I was highly satisfied with the service I received! Very pleasant attitude and made me feel comfortable with my purchase, and greeted me and my family with a warm smile
Susan is a great representative of Public storage. She assisted me in correcting an issue I had. Thanks Susie
Arlisa was amazing. Great customer service!!
Arlisa was very good helper with me she very nice with all costumer thanank you so much
Great, attentive customer service!
Arlisa is amazing. Quick, efficient, and pleasant.
Arlisa was great!
Arlisa, Candace and Jasmine delivered outstanding customer service! Thanks Ladies!!
Susie was very thorough and helpful about getting me moved in...she took a load of stress off!😊
Susie WAS AWESOME!!!!
Susan was very helpful
Arlisa was amazing and had great customer service. Had a smile that was very warm and inviting. I will tell a friend to tell a friend. Ask for Arlisa
Arlisa was awesome. Nice and patient.
Arlisa was very helpful and friendly. She took me through all of the steps that were needed. I feel very comfortable moving into my unit. Thanks again arlisa for your great customer service👍👍
Great, friendly service from Arlisa
Arlisa was very helpful
Arlisa at the public storage on Donald Lee Gave me excellent service. She was extremely friendly made me feel very comfortable. Did not make this feel as though I was doing a business deal I felt like a friend helping a friend. Thank you for her. She's excellent
The young ladies from this store are very helpful and you can tell that they enjoy their jobs. Keep up the good work ladies. ....
Arlisa was very helpful and kind. I really appreciated how she treated me. She took time to explain everything. Great Job. I will tell a friend to tell a friend Arlisa is awesome
Arlisa customer service skills were great. She explained everything completely to my understanding and was friendly. Definitely coming back
Arlisa explained everything well. I understand what is expected of me using a unit and what could happen if I do not act responsibly. I feel comfortable storing my property here.
Susie was very helpful
Susie was a such a great help in today. She provided me with all my needs. She was awesome.
Arlisa was great!
Truly great customer service experience from Lisa. I think I'm going to take her with me on my trip across the country.
********** This Review is On Alyssa ONLY ********** Alyssa did a great job in fixing the incorrect info that was given to me about the pricing for my unit. Alyssa was very professional, friendly, and helpful in making sure I was satisfied. Thanks Alyssa!!! Stay Blessed!!!!
The staff here is awesome!
Melissa provided magnificent customer service and her team is also exceptional.
Jemila and Quantico are great employee ,the store is always clean and stock. Thank you for these employees.
Jemila was kind very spoken on all the things that they can offer I would recommend this storage
Jamelia was very good
Jamila was an awesome help to me today. Great customer service!
Arlisa was amazing! She provided great customer service at a very stressful time. I highly recommend this location if you go ask for Arlisa!
Jemila was extremely courteous and helpful. Very refreshing to a stressful move.
Jemila was a great customer service.
Arlisa was very outstanding. She had great customer service and patience. Excellent employee to public storage.
Bernadette gave me great directions to get to the property to rent my space . J emila processed my rental she was friendly and professional ! Thanks ladies !
Arlisa has excellent customer service and very pleasant. She is an asset to your company.
Great experience, clean facility and great customer service! Jermila, Jasmine & Arlisa were great at providing service during the moving in and oit process. I recommend this facility to anyone looking to store their items for any amount of time at a decent rate.
I usually do not write reviews on anything because I am not picky or hard to please, however I feel like this information needs to be known. I stored my belonging at this location for 2 months from August 2nd to October 3rd. The staff was polite and very helpful when I moved my stuff in. When I returned to my unit in October to move my things out, I was disgusted to find that my unit had roaches crawling around in it. I did not have any food Items and my unit was not full of random stuff. As I was returning to the front desk to inform the attendants of this issues I noticed that there were even more roaches near the elevator. When I explained this problem to the rep at the front desk the only thing that was explained to me was "that’s the chance you take when you put your stuff in storage". It is for this reason I would and will not recommend using this place to store anything that you plan or hope to place back into your home at any point unless you want to spend money on an exterminator and lose sleep because you have to check and wash everything that you had in the unit.
five out of five
Customer service was excellent! However, I didn't like the mandatory lock that was $24. Which I didn't know was mandatory until check out.
Jemila was so nice and didnt have to wait long
I wish i could give them 10 stars . I had an amazing experience with the young ladies in the office . Thank you to Jemila, Quanticia and Bernadette delivered excellent customer service service .
jemila did an awesome job giving me a walk through of the property . great customer service
Jemila, Quinshanna and Lynette provided excellent customer service and got me in and out but made sure I had everything I needed to make my move in experience no other than great . Thanks ladies
Jemila was outstanding
Loved this faculty. .. bathrooms so clean. Jennifer and Jemima are great! !!!
All I have to say is that the workers work extra hard to get the things done that needs to be done I was very pleased with the customer service I was very pleased with how clean it was the worker stayed over late to ensure my customer satisfaction the manager is really well preserved and relaxed thanks to all the staff at Donald Lee Howell Parkway Jonathan ward and family
Jamila, Rhonda, Jasmine, and Autumn provided excellent customer service while i signed up at this location. Highly recommend you use this location.
Jemila and Bernadette have provided superb customer service for our mine months at the Store 25784 in Atlanta! We will refer you and will be back!
Jemila always does a great job she goes over and beyond ! Even though my account is not at this location she still takes care of me everytime
TH thanks Je秘密蜜
Jemila I appreciate her patience and customer service. Definitely an in and out process, didn't take long to fill out papers. Great service!!
Jemila is Awesome! Very helpful and resolve my concerns about my account. I would recommend this location to all my friends!
Akilah was very helpful and friendly
Akilah and Jemila were very pleasant and informative. Best customer service all day. Made a stressful situation easier.
Jennifer,Jasmine and Bernadette did a spectacular job during my initial visit prior to signing my leasing agreement. Jennifer was especially nice courteous and professional. Amazing service.
Jemila gave me great customer service ! Thank you
Jemila did a wonderful job with helping me rent my storage. She has great customer service I would definitely come rent here again for storage needs.
great friendly customer service from Jemila and akilah! very thorough and fast friendly service. Enterprise Rent-A-Car a car will hire Jemila if given the opportunity so make sure you all promote and reward her properly. *she's smiling right now!
Jemila Was great very nice and helped me with everything I needed!!!!!! Thanks
The girls are awesome. ..Ariel helped me. And Jemima and Bernadette were so friendly and knowledgeable I was very impressed.
Great experience. Always reliable. Jemila was very kind and helped me through the whole moving process.
Ava was amazing
Jennifer Hudson. Very helpful with findong the best deal possible. Friendly and welcoming service
Jemila dshaunda jasmine and Jennifer, all very professional.
Corey and Jennifer were on point with everything the service was just outstanding with these two I will most definitely be recommending my friends thanks guys...
Corey and Jemila were absolutely awesome. You need storage needs they get you in and out.
Great facility. Jamilia was very helpful. Great customer service.
Thank you jemila .excellent service
Arlisa and Jennifer were just great the customer service they made my move in very easy thanks ladies.
Jennifer provided me with excellent customer service also Jemilla,Arlisa and Ava were just great ps is doing a great job with having people like these four ladies working at there locations I received great quality service which is very hard to find keep up the good work ladies😉😀😀
jamila was very nice and professional the location is very nice and clean
Customer service was great Ava was great I was in a rush she helped me promptly and she was extremely professional and made me feel comfortable
Jemila gave me excellent customer service thank you
Jennifer Hudson was phenomenal! her customer service was lovely! she surely received my business!!
jemila and arlisa are very helpful and informative
Jennifer Hudson was fabulous. I would high recommend.
Jemila assisted me today with renting a new space.. They had everthing i needed from good customer service to moving supplies. Thank you guys keep up the good work team !😊
To say thatJemila and new member Arlisa have excellent customers service skills would be a massive understatement! They are the epitome of professional! I greatly appreciate the fact they treat people with respect and show great patience .
Great people and services
Jennifer was very helpful and her customer service was on point.
Jemila she have a good way of talking to the customer she good people person.
Fun with Jamila with her sexy self!
Jennifer & Candace were very helpful with properly providing me with my storage needs. They were also very friendly and made it an easy process!
Jamila was great she helped me with all my storage needs. Excellent customer service.
donzell has been very helful at all times when I stop by for assistance!
Jemila was very personable and made this process as smooth as possible. Her customer service skills are impeccable and knowledge of public storage rates are acute. Great job, public storage!
I love it facility is clean great customer service jamila was awesome
Jamilla customer service was excellent. This is an awesome place if your looking for a storage unit!!!!
Jelila is the best! Thank you for everything. Give my boo a raise!!!!!!!!
Donzell and jennifer was so welcoming today. I didnt get nothing but positive energy from this 2 ladies. They was nothing but helpful & amazing. Thanks to these ladies I saved some extra cash today because they found great promotions for the unit I wanted. Thank you ladies!!!!
Jamila was very nice and patient. Lord knows we need more women like her.
Jamila was very thoral and informative didnt miss a beat hello
Jemila was very helpful. This is my first time using public storage and she made my experience easier. She is very professional and pleasant.
Jennifer wa very professional and informative in all aspects. No complaints. Happy to have come to this location
I love this storage. Very very clean and the staff are great very friendly and help me save $$$$ Ask for Jemila when visiting !!
Donzell and jemila were fantastic! I reservered at a different location and ended up here at hollowell and estatic I did these ladies were outstanding!
Donzell did a great job helping me find the perfect unit for my belongings. I would recommend a friend in the future.
Jemila and Donzell they are both awesome GREAT people and employees great customer service
The carts need to be more available, also hours need to be extended 4 longer access
Donzell and Jasmine had great customer service all though public storage lies about 1 first month rent and slack on speaking about insurance being included running the first month up to $63 for a 5 x 10, not $1. But these ladies were awesome and subtled the situation.
Donnell everything was great she was very nice
I am so happy with my storage experience. To be honest I was.very irrate with Jemila on the phone as I was upset my rental rate increased. she remained calm and professional and went over and beyond for me. She helped me to find a cheaper storage space and gave me tips on how to maximize my space. Great customer is so hard to find and I'm glad I found it in public storage. I will continue to give them my business
jemila and the new manager Shanae was very helpful and professional assisting me in geting a storage space .Very clean facility and we are 100percent satisfied with the customer service we received .Thank you all
Donzell and Jennifer these two was most excellent and very informative
My move in was fast easy and cheap ..great rates very clean facility . thanks again Jemila
Jemila was very informative, very nice and professional. Got me the perfect size unit to store my items at a very reasonable.rate! Thank you
Jemila was very respectful and she got us in and out.
The facility is very security and clean. The best feature I like about the location is the representatives, Jemila, Donzell and the other young lady, possess some of the best customer relation skills that I've experienced. They were pleasant, courteous and knowledgeable about the services/policies. It was a great first contact experience. D. Knox
One of the best experiences I've had at a storage and by far some outstanding rates
Have had a storage unit in Phoenix for 14 years...paying about 6,000 dollars in rent a year for this unit...realize how excessive this rent is. How does your experience compare as a long time loyal customer ?
great. .Jemila is fast and courteous
I had an amazing experience!! Jemila, Jennifer, and Roderick made sure our needs were met. I had an amazing time. I will definitely come back to this location again!
I had an amazing experience with Jemila, Jennifer, Donzell and Roderick. They were funny and very helpful and I loved it.
During my visit to this location I was greeted by Candace and she provided me with superb customer service. Candace gave me her undivided attention. the property was clean and I was. impressed with the security system that was throughout. I will definitely recommend this place to friends and family.
Jamila was very professional and nice. Very knowledgeable about what size unit i needed tp make a quick and easy move!! Thanks so much. Great service
Very nice. Always assessable and the people here have been very friendly. I've used this storage on separate occasions. Particularly Jenila, Donzell, and Jennifer have been more than accommodating, as they've introduced themselves to me and gave me my access code at times when I've misplaced it or left it home. The location does need more carts but it is good nevertheless. Excellent service.
public storage is a company you can absolutely feel safe in knowing your belongings are safe. Donzell is great
Needing storage is never a expected experience but while shopping around all of my expectations were exceeded here at public storage. Donzell has the best customer service and very professional.
donzell is great, she truly made me feel like my move was going to be a easy transition. I love this location
Jemila was very efficient and knowledgable!
I was very pleased with the customer service I received from jemila today . I am also very pleased with the facility very clean .. and the prices were great I saved a lot my first months rent .
Jemila Donzell an awesome experience Ns wonderful customer service..thank you!
Had experience relief manager Santeria Moses help me out. Santeria help me to have an effortless experience would love to come back and do business in the future. Santeria immediately assisted me and helped me find a unit that fit my needs.
I have used this location 4 times in the 4 years my daughter was in college and I have always had the best experience. Today is the official move out day and as usual Jamila and Roderick were wonderful! Thank you for your service throughout the years. Tonya Colvin
jemila donzell lashantae and roderick was very helpful and professional
My experience with Public Storage on Donald Lee Hollowell has been nothing less than very accommodating for my situation. As I am not a particular fan of renting storage space, Jemila has delivered A1 customer service since day 1. Lashantae was very essential when ensuring my information was up to date for future communications. I would recommend this location without a doubt to anyone seeking affordable storage solutions within the metro Atlanta area.
Jemile has been a great help.
Great experience! LaShantae was THE most helpful!
Lashantae, Jemila and Donzell did a superb job handling my needs. There customer service was excellent. If there was 10 stars, I would give them all 10.
Wonderful service! Santeria was so helpful and showed me multiple units until we found one that met my needs. She was very pleasant and kept a smile on her face the entire time. I definitely recommend this location!
Great job...Jemila, Donzell, Shantae
Shanties exemplified great customer service. I will definitely recommend this store to others. And thanks Jamiila the trainer, good job ladies.
Jemila was great and very professional!!
Jemila made my transfer quick and easy and save me over $100 monthly excellent customer service
I would like to say with this being a busy property the staff handled us and Everybody else with the best service. Jemila and her staff were great and she had a trainee. Awesome!!!
Jemila made everything easy for me. I feel organize again . Thank God for Jemila and her crew.
I had a great experience with donzel jamilla and shaunte. Great customer service
Experience, no problems, very clean and well lit. Customer service was great as well. Definitely a great choice.
Donzell was great helping me move in and explaining the entire procress to me. Id recommend this location anytime.
Jemila is very helpful, very informative and extremely nice. ..it has been a very convenient as far as the location. Very clean property and the staff is very professional because of this I love public storage
Jemila A great person, good customer servuce
Jemila is very professional and service oriented. She rocks!
Donzell was a great help too me today an was very fast an friendly an very knowledgeable about the property an was sure to let me know the things that i needed to b aware of an made sure i didn't need anything. My experience with public storage was a Great success! Thanx 😃
Jemila has helped me out in finding the right storage that fits my needs. She was so helpful and I want to thank her.
Went to this location and was helped by Katrice and Jemila and Donzell assisted with great customer service!
Theresa very fun attitude pleasant and straight forward!!
Jemila was very quick and informative and I really like how she found me such a great deal on the storage unit. Thanks Jemila
Jemila and donzell provided excellent service today! I received my unit and signed paperwork within 30 mins! Thanks
Donzell and jemilla were good people. Showed much love to me and my borthers, and helped me with my move. Im glad I came to store here at storage! Ill be back next time
Jemila gave me,a great experience
Jemila was very good at her job..quick and easy we appreciate her help
Jemila gave me a pleasant experience ill definately try public storage again
jemila and donzell gave us great customer service i will definatelty use this facility again
Jemila was great!!!! Deff made sure I had everything I needed to move in! Great attitude!!!
Jemila and Donzell have the best customer service ever !!! Public Storage is lucky to have them a board !! Need more people like them great assets to the company !
Jemila is amazing and very pretty very professional. Thank. You 2nd time renting here great facility
Jemila and Santeria were awesome the customer service was great....I would definitely recommend anyone who is looking for a storage facility to this Public Storage location
Donzell truly made my two day moving out of Public storage an easy task. I was overwhelmed with all my stuff but Donzell was courteous and always always greeted me with a pleasant smile., She represented the company and herself with great professionalism.. above and beyond in a most sincere,positive p
JemilA and donZell had great customer service and saved me 71 dollars today!!
Donnell"jemila this team is excellent. They were courteous and extremely helpful.
Jemila was excellent she.made my.move in experience wonderful.very professional. I definitely recommend this facility great customer service
Great service jemila !! Great place to store
It was fast quick and Jemila was very nice
Jemila is amazing and incredibly warm. She got my paperwork done in record time, so that I was able to move in quickly. She's THE BEST
The nicest personnel I have ever dealt with. They don't try to sell things you don't need, work with you, and give you personalized attention.
Nina has excellent customer service. I enjoyed my move in . She made it worthwide ans easy. Very nice person. And great associates and clean property. 2 thumbs up!!!! Everyone shoukd rent here if they are students In the auc.
Taylor was great! She was very professional and friendly.
Jamella did a great job helping me decide what unit I needed and Taylor was very friendly as she guided me through the leasing process. The manager was also around making sure everyone was being helped in a timely fashion.
Very helpful friendly people! Awesome staff! Taylor was a great help
Tierra was amazing!! She gave me amazing service 😁
This was my first time ever using such a facility, and it turned out to be a much easier process than I thought it would be. Jemila, the person who assisted me in checking in, made the process very easy, as she knew what she was doing and did it with a smile on her face. I would recommend people use this place, especially college students like me.
Excellent service, Jemila was very helpful
Great customer service. Close to the college. great prices :)
Keisha did a great job of helping me through the process. This place is safe, fast and helpful!
very professional and excellent customer service. Had to downside from my initial unit and didnt know if I wanted to stay with PS, went to another company in the area that was 5 dollars cheaper but the customer service was aweful. decided to take a chance and come back and the ladies were awesome (and pregnant at the same time) WOW! how did that happen...???? But what I can appreciate the most is the reminder phone calls just before the payment assess late fees, thats a BIG HELP!!.
Keisa and Nina" are the best.
Great place to store your things! First, the office staff (Jamilla, Teisa, and Nina) is very helpful and cheerful. Secondly, they have the best hours in town to access your property. Lastly, it's secured and you must punch in your personalized code in order to gain access.
Nina and Jemila in the office were very friendly and helpful!
Jemila and Nina are family friendly staff that always help me when I need help. Girls keep up the great customer service
Who's cares about storing things when you got great people working here? I'm not sure who has better customer service, whether it's Jamila, Keisa, or Nina! Heck, they're all very nice and pleasant to work with!
Great customer service received from Nina. She was very patient and polite.
Great place to store things without too much traffic! Jamila and Nina are an all-star team and provided exceptional customer service. I'd recommend this location to anyone looking for a great place to store their belongings.
Jemila is wonderful...I have been renting storage units for many years and working with her has been one of my best experiences!
Professionalism is key! With that said, I commend a young lady by the name of Nina on her excellence in customer service and patience. Upon contacting Public Storage regarding a unit, I wasn't sure how much space I would need to accommodate my office supplies. She was very professional and knowledgeable about her property located on Donald Lee Hollowell and helped me to find a comfortable plan and space for me to purchase this summer.
For every great place, there are great people! For this, I commend Nina and Jemila on their excellence in customer service and patience. Upon contacting Public Storage regarding a unit, I wasn't sure how much space I needed so I immediately grabbed the first thing I saw. Shortly thereafter, space was very limited and I needed to expand, but thankfully Jemila and Nina were available and in the office to meet my needs.
Nina was very helpful and polite the short time I was there... thanks again
I've never rented a storage unit before and was not sure what the process was, but from the moment I walked in and was greeted by Jamila She was certain to ask me questions to determine what size storage I would need showed me around to various units to see if they would be acceptable, made recommendations for supplies insurance etc all with a very professional friendly personality. Jamila is the type of person I wish could work everywhere she is a great asset to your team and because of her professionalism and attitude I will most def come back and recommend my friends to use your facility.
Jemila & Branae was very friendly and professional. They are very knowledgeable about the companies products and policies. I highly recommend this location and company to anyone looking to do business with a storage company. Thank you Ladies again for your services Ken
I received a courtesy call from Omar and when I say it was the greatest experience it really was. Customer service 5 stars, Presentation 5 stars, Enthusiasm 5 stars. He really cared about my experience at Public Storage. Even when I periodically come to the storage unit I observe how he treats all of the customers. He makes you feel comfortable knowing your possessions are there and cared for. I wish I was his supervisor because he deserves a raise and I would give it to him. Omar YOU ROCK!!!!!
Jemila is one of the coolest and most helpful ever, she is very knowledgeable and can give it to you right off the top of her head I love that
Jemila is very helpful and I appreciate the courtesy calls that she have given me she is knowledable of her unit sizes I will recommend this site to other family and friends.KEEP UP THE GOOD WORK JEMILA SHANIQUA AND THE YOUNG MAN
Jemila and Shaniqua are always friendly and professional. They are very knowledgeable about the companies products and policies. I highly recommend this location and company to anyone looking to do business with a storage company.
a big Thank You to Shaniqua and Jemila for making my storage experience a very pleasant one. they both have great personalities and were very professional. keep up the good work!!! charles