Public Storage Self-Storage Units at 5711 Roswell Road NE, Atlanta, GA

Rashand and the team were efficient, friendly and made the entire rental process seamless.

Nice location, manager very knowledgeable, it would be nice if she has extra help at the front desk .

Very helpful and a pleasure to do business with

Rashand helped me today and did an awesome job. She made the process extremely fast and proficient.

Rashand very nice and helpful

I like this location nice and clean and manager Rashand very funny and cool

Rashand was very friendly very helpful

Rashand is very good person you attention is very very nice

Rashers is a great person. Fantastic service.

Rashand was amazing and assisted in all our needs for moving! I highly recommend this location for your packing supplies!

Julia was great, gave me the best customer service experience!!

Great location and property clean

I have had this storage for over 2 years. This is the second time you guys blocked my account on the 3rd of February and I been in the hospital since the 2nd of February but at least I thought enough to try and post. Yall sent me emails testy I can't respond and now yall wasn't extra money. I pray noone here ever gets sick cause they definitely didn't respond to my voice mail or emails

When i arrived i need to upgrade space and Shannon was on duty. She is a manger at another location but was filling in for someone on this particular day. She was a dream to work with. very professional and made me feel comfortable all afternoon while i moved my stuff in. Also, another one of her colleagues, Onika was working with her and was a major help to me as well. Thank you both!

I would like to Thank Onika with helping me rent my space you can tell she really care about her property

Kudos to Onika, as she does the best she can whenever she's readily available. She's goes above and beyond to be helpful. At this particular location, I always have to try to get the timing right whenever I go here because as it turns out she's the only person working at the location (at least that's what it appears to be whenever I visit)! I'm not one to tell people how to run their business but it seems to me one person may not be enough the entire day to guarantee good customer experience. I must also mention that the elevators are a little scary, and in a state of neglect it seems. It's not fun riding them.

Onika was very helpful. Great service.

Onika was great. She stayed late to wait for me in traffic. She made sure I had all the boxes and materials for my long term storage. I’m never really one for reviews, but I felt I should this time.

This location has definitely improved Monica is doing a great job

When I was there Onika helped me she has outstanding services for customers. She was very patient and I thank her for that .

Not sure how this place has such great reviews, it’s literally a dump the A/C barely work and the staff is never there and when the staff is there they’re rude. The price has gone up twice in the last 6 months. They put you on a time limit to unload and load your belongs that you pay rent at. Definitely wouldn’t recommend it’s way nicer storage units it’s just minutes away. I finally moved out and went to the Extra storage space down the street, WAY better service and quality of building. This place just lost a long time client.

Avoid this place at all cost. It's cheap but you get what you pay for. The place is absolutely disgusting. Roaches everywhere. Water leaking into storage units. And "climate control" is debatable. It's hot as hell. The people are never in the office during advertised office hours. And the interaction I have with staff have been terrible, very rude.

The Manager William was very helpful in suggesting my 5x5 unit for the amount of stuff I had to store that unit came insured up to amount of 5000 dollars which by Public Storage for the first month and it's on 15.00 month I would this was the best customer service I've had in a while I wanna thx William for be so kind and helpful in my situation

Review of the new property manager William Miller. I had trouble getting in the gate and my code would not work. I didn't even have to call them he called me! He kept me on the phone while troubleshooting and ensured that the new gate code would work. He was polite, professional, and efficient. Major difference than with previous team members.

Friendly helpful staff. Safe place to store your goodies.

William Miller at 29102 was just wondering!!! He was a pleasure to work with.

Had a great experience setting up my storage with William Miller, not only extremely knowledgeable about the different storage area sizes, but had very valuable advice on which boxes to use depending on which items I was planning to store. 5+ stars for William Miller for sure.

I’ve been renting an unit at this place a long time and the costume service her is terrible! Today is the worst day so far. I’ve been knocking the door for more than 1 hr, calling it and I can hear someone talking on the phone and refusing to open the door. Even if it’s a break I don’t think it takes more than one hour! I need the cart and they are keeping it . I have time to be somewhere else, they are just non professional and selfish when comes to clients. I’m talking about today but happens the same when you try to call to ask questions . I don’t understand why come to work if you don’t want to work

Bianca was super helpful and help me get everything reserved over the phone. Highly recommend her and this Public Storage location!

Bianca has been the biggest help getting my team a storage unit! She is very personable, kind, and hilarious! You’re lucky if she’s the one helping you out :) Thanks Bianca and thank you Public Storage for hiring awesome people!

Onika was fabulous! Very nice and helpful!

Excellent customer service and great deals!

Need a storage? Trish’s here for you! Trish is literally it honey, she makes going to the storage unit feel like you’re a kid going to the candy store! 10/10 recommend

Trish is literally my main bitchhhh honey she is so nice. I came in on a freezing winter day and she told me just made the hottest chicken pot pie and she gave me a piece. She was so sweet helping us set everything up in this beautiful facility and I can’t wait to see her smiling face every time ❤️❤️❤️

Trish was very helpful and very professional!. TJ

Trish was very helpful and nice! She was able to get me the keys to my unit on the same day. I’m very pleased.

Trish at the front counter was very helpful and nice .... Good experience!

Trish is AMAZING!! Straight to the point and got me right in 15 minutes!

Trish is awesome and very helpful. She is very kind , friendly and knowledgeable of her job.

Trish is the best! She walked through the whole process of selecting the right space I needed. She’s patient and thorough. I’m so glad I chose this location— because I was definitely taken care of.

Trish was so wonderful and professional and made things very easy for me and that means a lot with my stressful day! Thank you!

Trish was amazing. She helped us move from a small unit to a larger one. It was great service with a smile!

I appreciated the attentiveness & professional service that was offered! Trish did an amazing job of getting me set up.

Trish was/is very helpful and kind…. And good customer service

I moved out of here in early June. At that time, the mail was piling up and no one was available to help me. I had called ahead because I wanted to know what the move out process was. I couldn’t find anyone around for the morning that I moved out. But magically, they canceled my contract within a few days without my prompting it.

Buen lugar para comprar y el pollo es sabroso

Just spoke to Destiny on the phone and she was absolutely perfect. She had such patience and answered every question so kindly. Even went out of her way to find better rates and the exact unit we needed. Literally just got off the phone and had to say something !!

The Public Storage located at 285 & Roswell Road is most professional & secure.

Thanks Cecilia for all your help!

Came in to look at what units the property had and Cecilia was very helpful in letting us know what size and prices there were available, since she didn't have the size we wanted she looked up available units near by for us

Rashand is professional and very nice. PLEASE keep her at this location! She always is genuinely polite and knows her customers well. She strives for excellence in customer service...if i worked there she's the type of professional one would want to emulate and therefore train under. The premises ate always kept clean....She should be your "poster-girl".

Rashand is always helpful and she's a very funny lady if you need packing supplies check her out Sandy Springs

Rashand alwsys give great service

Rashand and Stephanie were very nice and helping with packing supplies

I’ve been coming to this location for many years and Rashand has always been helpful and sweet, thank you for everything

Timiyah was very helpful, and made sure I was satisfied. I would definitely recommend her assistance.

Timiyah was very helpful when i went in to look at the different spaces. i highly recommend you guys to check her out!

Thanks Rashand.

I went into location for boxes and Rashand offer me 100 boxes I laughed but she was really serious so I met her half way with 50 she's a great saleswoman and funny lady thanks Rashand for making me laugh. Nice lady

Rashand helped with my move in and everything went smooth, thank you for helping and the carts were a big help

Rashand very helpful and a funny lady thanks for helping us with getting the right boxes and packing supplies

Rashand always helpful and nice

Rashand was very helpful and very funny

Rashand always a pleasure to work with

I had the pleasure of having a great conversation and awesome customer service experience With Rashand the place was nice and clean will highly recommend it to all my friends and family.

I had a very big issue with my unit and my code for the gate , and the young Queen Rashand was like a superhero coming to my rescue. She helped with my unit and the gate code that just didn’t want to work. She worked her magic and all was well. Thank you again for all you’ve done.

Rashand is a very nice lady I come in to buy boxes and she always ask if im buying 100 very funny lady one day i hope to surprise her and when she say 100 boxes i can say yes

I came in to make a payment and the young lady behind counter Rashand was very friendly even though her office was extremely nice if you have Any storage needs go check her out

Rashand is very kind and helpful, came in for a box ended up with a car load great salesman check her out

Rashand was very helpful and knowledge on storage I had no idea on the size but she helped me out with the right size and price thanks

Rashand is an awesome sales person I walked in for boxes she asked how many 100 I just laugh but she was serious thanks for that laugh very funny lady

Great customer service from Rashand very nice lady

Excellent reception, beautiful people They need a raise

Rashand is awesome. Helpful and informative can’t begin to describe her. When I have questions she is always ready to answer or assist in the resolution. Her customer service is one of the reasons why I stick with this location. I wish I could make multiple 5 star reviews about her!!!

Reshand was awesome 🙏. Thank you!

Rashand is lovely, we have had a unit here for 20 years and they have always taken great care of us. Highly recommend coming to this location and ask for rashand.

Rashand was very helpful and knowledgeable

Staff is friendly and all But things came up missing after a late payment due to being ill. My lock had been cut off and thrown in the bottom of the unit before time of the auction period and a few books and clothes are missing👀👀👀 Some cards I had and Hopfully personal info has not been compromised. Smh I am disappointed in the staff. I also suspect I was lied to about holding over my account and them not auctioning off peoples belongings because why cut my lock off? I suspect it was so I wouldn't come back in time. Not here not again🤓

Never dealing with public storage again. “$1 first months rent” but you have to pay all these hidden fees. I paid $50 a month, then all of a sudden they hiked my rent up to $80 a month. Moved out March 1st, then they called me trying to tell me I owe them $71 for March rent. LOL absolutely not! Send me to collections because y’all are not getting a dime when I moved on MARCH 1ST. Public storage is run by snakes

Cecelia is so awesome! Very professional and attentive. She made a challenging and emotional process seem sweatless. I thank you!!

We have 2 units at this location. Very convenient location. Cecelia the office manager is great! Very friendly and helpful.

Totally awesome experience. Cecilia was very helpful as we had a lot of questions.

I came in to just look at storage units because I was not sure what I needed. Cecilia was awesome. She made me feel comfortable about storing my items.

Cecilia and keisha were amazing! The space was clean and They was very knowledgeable. Will recommend this property.....

Showed up today at 9:30 when the store was to open to get cart. No employee showed up. Decided to put things in my unit with multiple trips. Get to elevators only one working. Three moving companies there LOCKING OFF THE ONE ELEVATOR. Would not stop. went to fourth floor and made one drop. Took fifteen minutes for elevator to come back to floor. Called customer service they could not reach the employee or the district manager. Service agent absolutely useless.

Had been pleased with this place for many years until their elevator locked up one day when I had all of my stuff loaded in it. The movers could not do anything for almost 2 1/2 hours while we called the management to come reset it. There was no one available to unlock it during that time. My movers had to wait but were charging me this whole time as they were on the clock. I feel like the place should reimburse me for the 2 1/2 hours that I had to pay the movers. They will not. The manager there did not even have an elevator key to reset it. Who runs a place like that?? Bad business practice. I will never use this poorly managed facility again. Otherwise, I will say it is a nice, clean environment to store your belongings. Just don’t try to get fairly reimbursed for something that is clearly their error.

Timiyah was very friendly and helped me with everything I needed. Excellent service

Timiyah was awesome. She was extremely nice and made sure all of my questions were answered and made my experience wonderful. Keep up the great work.

Cecelia was amazing. The service was awesome as well was the place. She made me feel safe and I am going to reccomend this place to all family and friends.

This location has a great staff. I worked closely with Gwen Johnson and she provides excellent Customer Service skills. It was a pleasure doing business and this location. I will be sending friends/family here.

This storage facility is perfect, clean & cost effective! Cecilia has been so friendly and accommodating. Can't recommend this location enough!

Great customer service!!

I find most business transactions are often boring and tedious but Rashond was very helpful, friendly, courteous, and fun during my recent storage rental experience at Public Storage - Cumberland.

The price is the same as every other public storage, so I’d recommend selecting another. Every time Ive come by this location (well, 4 out of 5 times) they had the sign on the door saying they are out of the office until XX:xx ... and they ALWAYS come back late, at least 5-10 min or more. The units are nice and climate controlled, so I gave a few start, but if you use the unit often you’ll find that only one of the 3 carts they have works decently- 2 are missing wheels and I’ve been here for a couple years. I’m happy I’m moving my things out at the end of the month.

Quita was truly amazing 😉

Ms Laquita has been so awesome!!!! She helped me with all my needs and was so very nice! Very good customer service! You definitely get 5 stars from me!!!!!

I come in to this location often to make payments and it’s always a pleasure to see Ms Laquita. She’s always so nice and warming when I come in and she always have something good in the candy jar when I come lol. Good hospitality!!

Cece was amazing , she was real professional and overall a very cool person to work with , I loved her

Laquita gave me awesome customer service

Great customer service from the manager! I highly recommend this Storage facility 👍🏻

Very friendly.

This morning I had the pleasure of being served by Ariell. She was very pleasant and professional. She made a challenging situation for me less stressful.

Not a bad place. Kind of creepy but I watch way too much sci- fi. The only thing is if you are going to move out of that unit make sure you do about a week before the first or you will be charged for another month it does not matter if you are two days into it or one day you're paying for the whole month. But besides that the staff is very friendly and they do make it a much easier task.

Denisha was so incredibly helpful and personable. She was very attentive and allowed for us to understand all the parts of the facility and its workings for our storage purposes.

Laquita, was AMAZING. She was so helpful in finding me another unit despite her non vacancy.

rib eye. Worth the service.

Great customer service experience

Laquita Has the Best customer Service hands down that i have ever experience, outside of Chick fil-a. Thank you for you Help. and please continue to rep my ravens with your Nails lol!!! have good day and thank you again

LaQuita had great customer service.

Laquita gave great customer service well recommend to family and friends

Shannon was very helpful assisting with my transaction today! She was very kind and have a positive disposition with my transaction!Very appreciative for her assistance!

My first time renting at Public Storage and I am definitely happy with my experience. LaQuita was very helpful. She was pleasant and knowledgeable. She made sure I had the right unit to fit my needs. Public Storage is lucky to have employees like her to help their customers. As long as she is the manager there they will have my business.

First time storing and The Property Manager LaQuita was awesome!!! She had a great personality and even a few jokes that had me going lol. Very pleasant experience! Her customer service is phenominal!!!! I look forward to storing in the company of her presence she’s great at what she does. Even her persuasive techniques into taking all my money lol. Thanks for all your help LaQuita!!!

Great customer service!

Rashand was very helpful & a great access to your to your company.

Helpful& efficienct staff. Recently had immediate emergency, called store & went in, problems alleviated. Property mgr.Rashand very helpful & informative & gave helpful & beneficial advice.ty much. Rashand, God bless. 1/16/19 my things are still at PS; the staff continues to be as helpful & accommodating. I thank God for her, a true asset to this company. Thx4 all you do. Sincerely.

I've had a great experience here. Nice clean units, well kept grounds, and easy access off the freeway. Rashand was very pleasant and knowledgeable when discussing which storage size best suits my needs. I hope the manager is appreciated and praised.

The property manager was very insightful and helpful. With a sense of humor she made my need of storage a delight in a stressful situation.... thanks for all you did to help Im very grateful 😅

Great customer service

The customer service is excellent and very inviting. Great place to store your belongings.

I wanted to just say how great of and employee Rashand is. The service that she gave and continues to give is above and beyond 1st class she is such a great access to the company.

Rashand .has the best customer service I've ever seen. She is always pleasant and friendly. We need at least one like her in every store. I Love this child.

Rashand is always pleasant , always helpful, makes me wants to come in to pay rather than paying online. And is the only person that always makes a reminder call.

I was running late and the agent Rashand waited for me!!! Rashand has unbelievable customer service and was unbelievably nice. Rashand sold me on a box I didn't even need but I purchased one anyways! Awesome place and will continue to do business here if the other employees are anything like her.

Super friendly employees and a great place to store your belongings!

Rashand displayed excellent customer service today. Rashand was friendly and very attentive. I recommend this location to anyone.

I was assisted by Amber, and Rashand helped out as well. Both were beyond helpful and communicated all of the details of the storage unit very clearly and efficiently. It was a great experience and I'm glad I found storage at this location.

I came in for boxes and Rashand was so funny she asked if I wanna buy 100 boxes but she was a big help and a excellent salesman

Why can't you book more than two weeks out?

Rashand- you're the best

Great service! Very helpful and cool environment.

Great customer service! I only needed the unit for a month and when I returned to end service she remembered me and was able to do everything with no effort on my part.

Very good location, excellent price and very helpful staff!!

I was worried about the process of getting a storage unit but stopped in to see if I wanted to follow through with getting one. Radhand made everything so much easier. My move was very last minute, and I think she saw that, and she helped me with everything that I needed. I ran out to grab more stuff and forgot to close my unit but she had my back, closed it for me, and made sure my stuff was safe. Thank you. I will definitely be using Public Storage again.

Shawn was very helpful and operated with positive, professional attitude.

I like this location I go in time to time for boxes and the young lady Rashand is always funny and she's a good salesman

Rashand excellent customer service! Needed her energy today. Very professional and knowledgeable about her product. Can not wait to get on her nerves every trip I take to my unit.

Rashand has excellent customer service! This is the best experience I have had in such a long time. I have never smiled this much and very professional! Can't wait to see her again. She has made my day an AWESOME DAY!

I came in to buy boxes and Rashand was very helpful I spended more than I wanted to she’s a good sales person

Rashand helped my after hours. I needed it. She’s great.

I had a great experience considering Rashand nailed it with the exact amount of boxes and supplies I needed. Highly recommend!

Rashand the young lady was very professional courteous I didn't get a chance to tell her I was having a bad day and she really lift my spirit

Can’t put over Rashand enough as she was an absolute pleasure to do business with.

Rashad was an amazing help to me during a visit to this location. She went above and beyond to help me get to my travel destination and appointment on time, even while I was squeezing in my move. Thanks so much Rashad!

Rashand is definitely an amazing lady. Hilarious and very professional at the same time. She needs a raise today!!!!!!!!!

Rashand Is freaking awesome so much joy, and made the experience that much better!!!

Very friendly and helpful.. great location Thank you!

Rashand was very professional, helpful and kind. She was very knowledgeable about what products would help make my move as easy as possible.

Rashand was so friendly, knowledgeable, efficient, and helpful!

Rashand is awesome! She helped me to pick the perfect size unit for all of my belongings. Good customer service is a rarity in this day and time....what a breath of fresh air!

Be aware! After 6 months unit rent will increase. No one told me that when I started using Public Storage and it's not mentioned anywhere in my contract.

Rashand is a nice lady always helpful and never had any issues been storing here for 3years

Great and efficient customer service provided by Ms Trevion!

Rashand was incredibly helpful and had a great attitude. She was a pleasure to work with and was very efficient with setting up my storage unit. Great Location!

I have rented storage many times, but this was best service, best value and great location. be sure to buy on line to get good discount

What are the hours that i can get into my unit?

Rashand was very helpful, offered priceless information that helped me make a quick decision on the best plan for what I need from the storage

Clean, convenient

Rashand .....she extremely helpful. She help us pick the right storage for our needs. Happy Holiday!!!!

Bad customer service, no carts available that we're not broken, I think a few people live in here. Actually I'm pretty sure. Also you can't get inside the building after 9.

I don't know how this place is rated so highly - it is a solid 1 star facility. I've been to a lot of PS facilities, and this one is definitely the worst. 1st, my unit was in terrible shape. The door was loose and could be easily pried open - but PS would not give me another unit at the price that I had reserved, so I had no choice but to settle for this one. They never fixed the unit and I was renting there for over a year. Not only that, after I closed out my unit, they continued to charge me rent for months after the fact even though I called the facility and sent numerous communications to them saying that I had moved out of the unit. Then when I came to make sure the lock was gone and unit had been cleaned out properly (I had someone else clean out the unit since I didn't live close by), they would not let me in the facility unless I paid for that month. A sneaky attempt to extort me for more money (didn't work). A word of advice - do yourself a favor, and don't rent storage from Public Storage. They honestly don't care and only want to take you for more money. I've had nothing but bad experiences with Public Storage over the years, and this one was the worst by far. CubeSmart, Extra Space, Pods and LifeStorage are all better options in this area.

Rashand was very helpful, came in not knowing what I needed to pack up my home but she made sure I left with everything I needed

Rashand, Always goes above and beyond to attend to client's requests and needs. Great listener and patient when dealing with clients. Very accommodating and great asset to your business. Impeccable customer skills!

Rashand is the best when it comes to customer service. She helped me get in a unit and was there on my exit. Fast, friendly, and made it very easy.

Toni & Rashand are the best! I received the wrong information from the reservations line. They gave me the correct information, answered all of my questions and confirmed me for the proper size unit! I am forever grateful.

Rashand is a nice lady she went above and beyond to make sure I was satisfied and I appreciate her customer service I wish there were more people like her out there

I want to thank Tiwauna who was my customer service professional. Even though the system was down at her location, she went above and beyond to help me secure my unit. Tiwauna you're the best!!!

Tiwauna was awesome, she was extremely helpful and very kind. I would always recommend this location for everyone.

Highly recommended. Rashand was always great to deal with and always had a smile on her face. Great customer service and a clean facility. Thanks for the great experience!

I went to purchase boxes and the young lady was very nice and she was able to get me everything to avoid traveling all over didn't know public storage sold everything. If you need packing items go see Rashand

Shay have the best customer service it is... She is very polite n respectful .. she does her job well she worked with us to find the right deal

Pretty detailed with services and made sure I knew all of my options

Perfect customer service - friendly and prompt. The agent was very thorough and made sure I had everything needed to get started. A++ !

Very good customer service, clean and well maintained.

WARNING: FROM AT LEAST A 15 YEAR CUSTOMER FROM LA TO GA 1. Rented unit in August and was forced to purchase renters insurance although I'm a homeowner. Elected autopay at sign up. 2. October 4th received a call that I'm 2 months pass due because as manager argued with me I either went online and removed autopay or I called customer service to remove it. None of which was true. Long story short, although I was on vacation, I found a Public Storage, went in and paid for 2 months. 3. Lady from this location did their job and learned someone from another state had the same first and last name as I, thus when she made her payment, it was going to my account because my address popped up first. (BEWARE if your address starts with 1 and you have a common name). 4. Keep in mind, I was on vacation. Really these people need to know the facts instead of badgering and falsely accusing the customer. 5. Fast forward to October 2_?. I get another call from this GA location stating I owe $6.64. For what I ask? I spend time explaining to this id dit wit (try not to call people idiots ok) my account is paid in full. I have a receipt with a zero balance. 6. I call the nice, smart, not too lazy to do her job and others and of course she remembers me. She can't figure this one out but she did see where I just spoke with someone who instead in investigating the problem, took the time to note that she called and I was upset and hung up on her. Conversation was over, what did she expect? We're not dating or anything right. Of course I was upset. Their dupid (I didn't call her stupid. That's not nice.) constant mistakes are unforgivable and time consuming. Professional would have been investigate this problem with this customer instead. Yes, I was P'd. Nicely put. 7. I contact customer service to learn the fees are "for insurance, but you don't even have insurance". She waived the fee and placed my account back on autopay. Which should have been on autopay already. Wow! Simple! 8. After speaking with the manager regarding all occurrences and assuring him, I'm moving out this weekend but he really needs to train, retrain or further train these lazy people to keep better postings. Here I am. 9. No one here except my family and van and one other lady in a car not even using a cart. I ask attendant on duty for a second cart and in told no. One per customer. Really? There are NO more customers. WHATEVER...I'M OUT OF THIS LOCATION. I'm convinced they are ALL id did wits! Getting paid to not do common sense customer service duties. THIS IS MY OPINION AND IN STICKING TO IT DEBORAH

I have been using this same location for over 5 years because of the impeccable service we get from Rashand. She has always been helpful,professional and extremely friendly!

Rashand : she was very professional the whole time. She made sure the the unit was clean and ready when I arrived. I would recommend this public storage to anyone. Thanks you for your help.

Rashand was very helpful, professional and courteous with my storage needs. I highly recommend this establishment and her services. Great job!

Love this place because it always a great experience with them

I have rented a storage unit from this location at least 5 times and Rashand has always been professional, provided great customer service, and she has a wonderful sense of humor. jQ

Great customer service from Matt!! Very knowledgable and assisted with all of my storage needs!! Thumbs up Matt!

Was provided with great service, great atmosphere with friendly interactions on what to expect from Public Storage as a company while using the facilities for personal/business use! Professional interactions and courtesy displayed during the layout of the facility! Thank You Rashand.

Rashand was terrific!!

Thanks Rashand for making this a wonderful experience!

This place is great! SUPER FRIENDLY! We were helped by Rashand and George, but the rest of the staff was just as friendly! I usually dont do reviews but I felt the need today. Not only was the customer service while purchasing boxes great but they even helped us bring the supplies to the car!! I'd recommend to everyone! Thanks!

Looking for storage ... Decided to come to this location and very comfortable with the process .. I got the right size unit that's I needed ... Very professional workers name ms sherry and Rashand ... And mr George the district manger...

Rashand is nice plays very good job understanding the customer knows that good work

A convenient location with fast, friendly service. Rashand was a joy to work with!

Served my purposes well. Staff was friendly and helpful

The lady name Roshand she is very very sweet & helping I recommend for this public storage for her helping nature. Thank you Roshand

Rashand made my experience so easy ! The moment I walked in she had a big smile and answered all of my many questions. Every time I return to my unit she is just as delightful. I am very happy with my experience at this location, and feel that Rashand makes a huge impact on my 5 star review. Thank you Rashand!!!!

Rashand was wonderful. She helped me to get everything I needed in order to make the stay affordable and safe. I've done business with this location in the past, but this was definitely the best experience. I would definitely use this location for future storage needs, if necessary.

Renelle was really helpful and knowledgeable! This place is amazing! My storage is secured and well kept; I'm happy to be doing business here.

Rashand is one of the best representatives I have encountered with Public Storage. Great customer service! Need more people like her!

Great customer service.

Came into this location inquiring about storage. Renelle and Rashand were very imformative and helpful! When i am ready to store, this will definitely be the location I go to!

Rasand conducts herself in a very professional manner. She sincerely cares about the facility and the well being of the customer. I would certainly recommend the facility to my friends.

Moving can be stressful. I had to move my office furniture into a storage unit. That experience was made better by the knowledge and assistance of the young lady working at this location. I think her name was Rashand. With her help I was able pick the right size unit to get the job done, and move on to the next thing, which is important for someone with a busy schedule. Thanks once again Rashand!

Rashand was a consummate professional. She was very knowledgeable about the product and provided a awesome customer service experience.

Rashand does for this location, what Boyz II Men does for soothing your soul. Everything about working with Rashand was as easy, breezy and beautiful as Cover Girl. Get down girl, go head get down! A+++

Not too long ago I rented a storage unit, I had to return to work, and really was pressed for time. My patience was short, and I was very hasty, but Rolland was soooo courteous and professional with me. He not only was kind and understanding, but he went above and beyond his call of duty. He remained calm and considerate. What a nice individual. He made me so happy to do business there.

Awesome facility. Ask for Rashand! Super helpful employee. She's the best!!

Rashand is an excellent manager, she was extremely nice and I would recommend any of my friends to this location. As I have used Public Storage before she gave me outstanding customer service and I left the facility happy and satisfied.

Rashand treated us with a professional attitude and was extremely helpful.

Rashand was very helpful and attentive, i had a grate experience.

Rashand is the Best Manager Ever... I Love Her... She's Hard...but...Fair! Thanks Rashand for Everything...

Rashand she was great the experience was definitely professional and curious and i would definitely recommend this place

Rashand is extremely diligent, friendy and profesional everytime my daughter and I visit her store at Sandy Spring. We feel extremely Happy and secure to have our extra personal belongings at her location

Rolland did an amazing job helping me with my storage! I will recommend everyone I know here!

EggsZellant! Rashand's customer service is awesome!!

Rashand is most helpful and courteous person. In a time when great customer service is hard to find working with her has been refreshing.

Rashand was really helpful, when she attended me. She let me know about the special deals going on and help me reserve a perfect storage for my needs.

Excellent customer service. Very professional and easy to get set up. I would highly recommend.

Excellent service. Our customer service agent, Rashand, was thoughtful, knowledgeable, and friendly. The facility is clean and organized. We are pleased with this location.

This is my first time renting public storage, and I am very please with the customer service I have received from Rashand, she provided me with excellent service. This public storage is in a very convenient location. Everything worked out well for me.

Rashand was very helpful polite and pleasant to work with.

Excellent service from Rashand today while moving in and consolidating an old unit into the new one. Fair price for Convenient location and easy access. Rashand is the best.

Good customer service, my stuff was exactly the same as it was when I left it!

Rashand and Morgan provided me with excellent service! I have tried a couple of locations in the metro area and this one is the best yet. Thank you!

Rashand very nice lady

Rashand - I Jane Williams have experience the best friendly customer service with your employee Rashand. She always provided positive feedback when I had questions or concerns about my storage unit. I will always recommend public storage for a reference because of the excellent customer service Rashand has provided over the past year. Sincerely, Formal tenant Jane Williams

Rashand is awesome great personality

Rashand gave excellent customer service

I had a great experience with Rashand and the rest of the team at this storage unit. I have used a few over the years in Atlanta and this has been the best customer service by far. Rashand worked very hard to accommodate my needs! The facility was clean and safe.

Rashand was very nice and she waited late for me to rent

Trysta and Julia are amazing! They went above and beyond to help me with clearing out my storage unit! Their helpful/friendly attitude and great storage facility was very appreciated!!

Rashand was awesome today. She did everything in her power to get me the best possible space for the iteams i was looking to store. Very bright individual i must say.

Rashand is a nice girl

Rashand epitomizes customer service. She was able to troubleshoot and handle my issues in a timely manner. Definitely a keeper.

Love this location the manager Rashand is very good at what she do

Rashand is pretty cool

Rashand very courteous helpful patient and informative. Great manager!

Rashand was very helpful and does a great job

This facility is very nice. The personnel are very helpful and friendly. We felt our property was in a safe and convenient place.

Rashand is awesome...ask for her!

Rashand . she is a great and oustanding customer server always been friendly and professional and nice manner. Thank. For you help

Rashand was very helpful and cheerful. Needed a cart and she was nice enough to hunt one down for me. Very professionally staffed here at location.

Rashand was very pleasant and helpful

I've been a Public Storage customer for 2 years. The Sandy Springs location is very conveniently located right at I-285. The staff is always very friendly and helpful. This climate controlled facility is spotless and well maintained.

Good people

Very nice people

Outstanding service by rashand

Rashand was really nice with me, and she help me with everything. All question was answer.

This is one good place..stop in and see Rashand

Everyone was extremely helpful - five star experience. Highly recommend. Facility is very well run and clean.

Rashand provided me with great service.. It was fast convient and gave me all the info i needed. Thanks

Rashand! I don't ever leave reviews about customer service and I am generally hard to impress but Rashand sure knows how to be patient with people. You can find storage anywhere but you cant find a customer service rep like Rashand.

Rashand was very helpful and kind

Convenient location, nice, knowledgeable and professional staff

Rashand was polite, helpful and knowledgeable. Thanks for the great service!

It was the best thing to waking up, "Like Folgers in my cup". Very friendly and helpful staff. Ms. Rashand brightened my day with her cheerful and courteous personality.

Rashand, she was very helpful and kind, seems like she enjoy what she does - she did offers me a large variety of products from the store as well. Nice lady.

My first experience with this property and was very pleased! Ms. Rashand is the best! Her customer service skills are outstanding!

Staff friendly enough…but that's about as far as that goes. Facility is fairly clean and the riff raft is kept at a distance. Overall the facility delivers what they promise…storage. The ease of getting into and out of the storage facility is the BIG Problem. The location of it being on the east side going north on Roswell road is a major headache. It's very difficult getting into and out of the facility. The only way to get to it from I-285 is to cross a barrier and do a u turn into an apartment complex and then turn around and get back out to Roswell Rd. just to make the right turn going north on Roswell Rd just so you are able to turn into the Storage units. Very difficult and really NOT WORTH IT. I would look for another facility close by with an easier in and out. Also they like to raise the rate at which you were quoted and at that point what are you to do..You're pretty much stuck unless you want to hire movers to move you to another facility to save yourself the extra 50. dollars a month that they raised you. All in all you can find a better place FOR SURE!

I had a great experience. Rashand was extremely helpful and answered all of my questions. Great salesperson!

Rashand was very helpful and Nice

Vivvie was most helpful, friendly, easy to work with during the recent moving and storage of my son's apartment while he waits to move back to Atlanta.