Public Storage Self-Storage Units at 1067 Memorial Drive, Atlanta, GA

Best storage unit in town! Tiffany was always there and ready to help if we needed anything. Highly recommend

Tiffany was amazing! She made my entire moving and storage experience very manageable. She and the staff were there for me every step of the way to answer any questions I had and help me along the way. They 100% made sure to meet my expectations!

If I could give this place NEGATIVE 15 stars I would. Where do I start. First off, our unit was robbed recently. The useless attendant who lives there full time said she saw no suspicious activity. However, the attendant turns a blind eye when it comes to any activity on the premises. MULTIPLE people are living in the storage units. There are extension cords running through the indoor units and I’ve met one of the guys that lives there and uses the back as his private bathroom. The doors are often propped open or in the photo below, they tape the door open. Then public storage has the audacity to raise the rates? I just can’t. We needed a unit close to our home but I feel so violated with the lack of customer service. Public storage has a 1800 number with employees that can’t do anything and won’t transfer you to anyone higher. I truly hope this location goes out of business. *****edit April 11th**** to Avery’s review above. No I am not mad that Tiffany was doing her job. Tiffany was not doing her job. Which is why there are people living in this facility. Instead of holding this place accountable the managers only pay attention to a good review

Property manager Tiffany is a great person she do her job. Who ever that other customer is just mad when she only doing her job being Nice and trying to take advantage of her. And I appreciate her for great 😃 job she does.

Dee was great with customer service and helped me a lot… Thank you

I had a fantastic experience today with Dee, who provided invaluable assistance as I explored the possibility of renting a space. He was incredibly knowledgeable and covered all the necessary details, making sure I had a clear understanding of my options. His politeness and courteous demeanor truly stood out, making the entire process enjoyable. I appreciate the time he took to address all my questions and concerns. I look forward to returning soon to finalize my rental arrangement!

Ms. Tiffany, the professional property manager, was beyond amazing 🤩! She helped me get the best rate ever!

Terribly slow service.

If I didn’t have respect for the property manager here then this review would be very nasty. This was my first experience renting a storage unit and it has been a nightmare. March will certainly be my last month as a Public Storage renter. Disappointed but not surprised.

I stored my items here for years. Tiffany has always been so kind and helpful. There is a rat issue but that’s likely with any outdoor storage facility.

Ms.Tiffany went above and beyond to make sure I had what I needed. I had a storage space for about 6-7 months during a very pivotal and stressful time in my life and she was nothing but kind which helped immensely. Words can’t describe how helpful she was, from move in, vacate and everything in between. I’ve had storage spaces in the past and I’ve gotta say Tiffany made me change my perspective on storage spaces and rentals. Thank you so much, if I could give 30 stars I would. Great employee you’ve got there!!

Tiffany took great care of us while we rented our 5x10 unit for over a year. Also made moving out super easy for us. Highly recommend them. Thanks!!

Great service ms Tiffany was amazing at assisting me with excellent customer service

Ms Tiffany was a great help she made the process so easy and fast. She is the type of person we need in customer service. Thank you so much for your top notch service.

When I first got to my first storage unit which was the inside unit the lights didn’t work so we had to eventually move things in, in the dark. Once I got to my second unit which was outside that light wasn’t working so we had to use the light from our phone.. we couldn’t see anything. Then across from us there were two people in all black breaking a locked so that was creepy. I called the office several times and no answer. Lady returned my call two days after and she was kinda rude no customer service at all. I don’t like when you ask someone how are they and they just say how may I help you. The second storage was closing in from the wall.. it’s was so much going on.. But anyway we couldn’t lock the outside storage I was there for over an hour trying to close and adjust the lock to lock it. It was so frustrating but I needed a place bad. I didn’t leave until almost 12am. I definitely will not be using this place or location. After doing my research there are way better storage units with better prices, reviews and environment.

I had a wonderful experience. Tiffany is very professional and very helpful each time we see her. She’s the best. She made everything easy to understand.

I’ve had my unit for a year and had a billing discrepancy. The property manager Tiffany was able to help quickly and efficiently!

Great & Quick Service ! I got my unit fast & Tiffany was an amazing help with good energy !

I was given this location from my sister and I love this location also I wanted to thank Tiffany for everything that she has done for me and all the other customers here at 1067 memorial Drive in Decatur Georgia Thank you Miss Tiffany for every single thing. Thank you for helping me with the concerns and how I was treated from customer service I really appreciate it I got to the point before I talk to you Miss Tiffany that I was crying because of the way that customer service was treating me Now that I understand everything I want to continue on saying thank you thank you and thank you so much

Tiffany was so helpful and great. She really helped make my experience moving into a unit pleasant. Highly recommend this location

Tiffany at the front desk is soooo helpful; she was so clutch when I was in a bind. I highly recommend this location!

Easy and convenient. Tiffani was awesome! She helped me out every step of the way.

Tiffany made my experience so great she really helped me with picking a storage unit and her costumer service skills are top notch

I absolutely love the people who work at this location especially Tiffany. Every encounter was pleasant with all the workers. Everyone is so helpful, accommodating and knowledgeable. They even recommended things I didn't know I needed.

“I had the pleasure of working with Candace and Essence at Public Storage, and I couldn’t be more impressed with their level of service. Both were incredibly professional, attentive, and went above and beyond to make sure my storage needs were met. Candace was thorough in explaining the different options available, and Essence ensured the entire process was smooth and efficient. Their friendly attitudes and willingness to help made my experience stress-free. I highly recommend Public Storage, thanks to the excellent customer service provided by these two outstanding employees!”

Tae has wonderful customer service skills. Made moving in easy. Thanks you public storage

Tiffany Is the best she is so helpful ❗️

Miss Tiffany was awesome definitely 10/10 she was great help and answered every question GREAT CUSTOMER SERVICE!! ☺️

Tiffany has a horrible attitude. She was dismissive and not helpful at all. I drove 5 hours to pick up a unit, only for her to claim she was on lunch and mark me as a no show.

Tiffany was very helpful and made my move from a 10x10 unit to a 10x15 unit very smooth and effortless. Very happy with my experience here the last 6 months.

Very helpful and professional

Tiffany is the best!! She really helped out and made sure everything was taken care of before I left out. Definitely made my experience pleasant and easy thanks!!! Give her a raise ASAP!!

This place is infested with rats, everything I was storing was eaten through and covered with mold because the rats had chewed through the insulation in the roof causing a water leak. The property manager let me know that it was a known issue and they failed to inform the rest of the people renting in the building, so I continued to pay rent to store ruined and moldy items. The items will possibly be covered by insurance, but the pay out for roughly $6,000 worth of furniture is about $300 and it doesn't include the rent that I was paying to store ruined items. If they would have informed me of the rat issue, I would have moved my items before they were ruined and not continued to pay rent for items that are chewed up, covered in rat piss, and molding.

Excellent experience here, no complaints at all! Tiffany is great!

Shay was super helpful and made the process super easy! And Tiffany was amazing at working with me after a period when I was sick.

They closed to early, They hours are not convenient for consumers

the associate at the office was really helpful with getting me a unit that works for me and made sure app was working properly for me before i left thank you again

y’all people steal ! how are the employees stealing? only 5000 compensation no i want the person jailed. our stuff was more 5000!!

Tiffany was the best very helpful friendly very pleasant person great customer service

Amazing customer service! Tiffany at the memorial location goes above and beyond everyday and was so helpful when I was moving in.

Raised rent significantly within the first few months.

This is the Best public storage facility in Atlanta, I have tried several. The main reason is because Of the management, Diamond is absolutely AMAZING! Super kind, super caring and I know the place is well taken care of with Diamond in charge. I would highly recommend

Thank you Tiffany for the exceptional service we received here for the last few years.

Tiffany was amazing..lots of help

There was no one at the main office to offer assistance.

Tiffany was very helpful. We were given a tour of the area and briefed on facility procedures. Very clean and secure!

This place has been my go to since I'm a local and tend to use storage often. Tiffany and Cece always greet with a smile and make themselves available if assistance is needed.

Great staff. Very polite and helpful.

I had a great first experience.Tiffany has great customer service skills and she's very nice and friendly.

Ms. Tiffany was so helpful, polite & kind to me today ! I needed to know nice people still exist!

Today I had a awesome experience of customer service at your location. Tiffany went above and beyond to make sure I understood all the details of my contract and what to expect as a customer. She left no question un answered and made me feel as though it was money well spent and my things would be in a safe place. Very friendly and helpful I would recommend this location to anyone. Thanks Tiffany! A+

Tiffany is a rockstar, she’s so incredibly helpful and an absolute pleasure to work with!

Arerel is the best. I’ve had a storage unit at this location for about two years and have had no issues and needed to get a parking space. She made the process easy and convenient. Definitely a pleasure to work with.

The best customer service experience we’ve had with any storage facility in years. Tiffany was awesome! Professional, friendly/personable, and very knowledgeable. Great location and clean. Definitely recommend!

Tiffany always goes above and beyond with her customer service. She’s very professional and helpful.

Tiffany is the best. She made the process easy to navigate and handled the service and my questions and concerns with ease. She showed me several options to choose from and what would best fit my items. Thanks again public storage for having Ms. Tiffany as your valued employee.

Excellent service and helped me out when I was in a bind, was more than able/willing to accommodate me. I want to especially shout out Tiffany Williams for all her help, 5 stars service!

Jennifer was Great she assisted me with renting my space and using the app.

Tiffany is so helpful and friendly! We had to coordinate closing out a unit across the country and she made it so easy. Thank you!

My Service Here At Public Storage Went Great, The Manager Was Very Helpful She Took Her Time Yo Explain Every Detail & More She Even Walked To Show Me Where The Unit Was Located.

Everything was perfect. Everytime.

ms.Tiffany was so professional . she help me and my business in a CLEAN storage unit. i was able to store my products without them being touched nor stolen. I would HIGHLY recommend Ms.Tiffany. PLEASE GIVE THIS WOMAN A RAISE!!!

MS.TIFFANY IS THE MVP !! she was very helpful, she understood my price range & helped me find a new deal !! DEFINITELY RECOMMEND MS.TIFFANY!!!

Tiffany at Public Storage on Memorial Drive is the most kindest and Amazing person ever. Help me out with the perfect space .

The manager was so nice and helpful. She helped me a great deal and I would definitely recommend her and this public storage, They definitely do a great job!