Public Storage Self-Storage Units at 5215 Red Bug Lake Road, Winter Springs, FL
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
5'x5'Online only price$ 35/moSmall 5'x5'
$ 35/mo $47Best Price Label
- Outside unit
5'x5'Online only price$ 37/moSmall 5'x5'
$ 37/mo $50Best Price Label
- Climate Controlled
5'x5'Online only price$ 39/moSmall 5'x5'
$ 39/mo $51Best Price Label
- Outside unit
- Drive-up access
10'x5'Online only price$ 54/moSmall 10'x5'
$ 54/mo $72Best Price Label
- Outside unit
- Drive-up access
5'x10'Online only price$ 54/moSmall 5'x10'
$ 54/mo $72Best Price Label
- Outside unit
10'x7.5'Online only price$ 101/moMedium 10'x7.5'
$ 101/mo $134Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 103/moMedium 10'x10'
$ 103/mo $137Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x15'Online only price$ 119/moLarge 10'x15'
$ 119/mo $158Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 177/moLarge 10'x20'
$ 177/mo $236Best Price Label
- Outside unit
- Drive-up access
12'x20'Online only price$ 188/moLarge 12'x20'
$ 188/mo $250Best Price Label
- Outside unit
- Drive-up access
12'x30'Online only price$ 243/moLarge 12'x30'
$ 243/mo $324Best Price Label
- Outside unit
- Drive-up access
12'x25'Online only price$ 346/moLarge 12'x25'
$ 346/mo $461Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Winter Springs
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Winter Springs Storage Units Near S.R. 417
When searching for self storage in Winter Springs, Public Storage on the south side of Red Bug Lake Road between Dodd Road and Tuskawilla Road is the place to go.
Just about four miles west from State Road 417, this property offers indoor storage units, outdoor storage units and climate controlled storage units in different sizes.
A short drive from S.R. 436, S.R. 426 or Orlando Avenue makes this a convenient location to find storage space for customers in any direction in Winter Springs.
Taking the kids up to play sports at Red Bug Lake Park, or maybe just meeting friends for an outdoor get-together? A 5x5 storage unit at this facility is an easy place to pick up and drop off sports gear, picnic essentials, backpacks, blankets, chairs and more.
Families looking for some extra storage space near Lake Howell High School can grab a 10x10 storage unit to easily declutter a messy garage or spare bedroom full of boxes, while a 10x30 storage unit can hold everything under the roof of a five-bedroom home near Slavia or Oviedo, as well.
As the largest city in Seminole County, and voted one of Money magazine's Top 100 places to live in the U.S., Winter Springs continues to attract residents, businesses and seasonal visitors year after year. Whenever space gets tight, head over to this Public Storage for cheap storage units and friendly customer service, 7 days a week.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 303)
Christine the service I received from you was awesome thank you .
Christine helped me today she was wonderful got my account information squared away for me then helped me aet up app for easy accessibility into property and up elevator very sweet person.
I had a really wonderful experience with Christine today she went above and beyond to make sure I was satisfied. 10 out of 10 is more like it awesome will definitely recommend her.
Karla and Casey were extremely patient and very kind i thank you so much and appreciate you guys dearly, very professional employees.
Karla and Josie gave me great service
The customer service was outstanding very professional Mya was one of my favorites you will be seeing me again in the future keep up the great work.
Mya did I good job I got a good lot for a good price thanks to her I’m happy to be apart of the family thanks 2 mya
Joseph was very helpful got me what I needed with no issues.
Joseph was very helpful and gave me a alot of information on what to do. I greatly appreciate his help
Casey is wonderful as usual. She impressed me with remembering my unit number. Amazing customer service, with a smile.
Good luck getting someone on the phone and be careful with move out policy. Charged me a full months rent for 1 day.
Karla Gave me great service
Karla is amazing
Casey is an amazing person and knows her stuff. She answered all of our questions and helped us pick out an appropriate sized storage unit. Her expertise shows and she deserves a raise. Plus, she's a complete sweetheart!! Wish everyone in this industry could learn a few things from her. You need more Caseys........
Mya is fabulous!!! Awesome service.
Karla was amazing with helping and explaining everything when I moved into the unit and when I moved out
Casey is amazing and was really helpful and knowledgeable about what would be the best option for me!
Casey from the Public Storage, Red bug lake park location was super helpful, well informed and was able to provide us with all the information (plus additional information as well). Will definitely recommend this public storage location, and more importantly check for Casey.
Casey was so much helpful and knowledgeable. She provided all information that required before booking the storage. This location is very convenient and clean. I recommend this storage facility and specially look for Casey for information and help.
I am constantly impressed by the staff at my local public storage. Very understanding and attentative. I was there a few days ago and was assisted by Casey. As always, very professional and full of smiles, glad to see anyone walking through the door. I always feel welcomed when I arrive.
I was here today for a storage unit and the young lady Casey that took care of me was wonderful. I wish there were more like her.
Casey is the best ever time I walk in she helps me,and i I’m greatful that she works at that location
Karla was great
Karla gave me great service
Great service from Casey
Editha was very helpful. Unit is clean and the facility is secure.
Customer service at this location is amazing. Excellent quality, always being patient, and quick to help. If you ever need a storage unit to rent out, come here.
Great place to store! Casey is exceptional, super friendly and outgoing. Had a nice conversation with her where she didn't seem pushy about selling items but actually listened to my needs. Thanks again Casey!
Great place! Super clean and spacious, Casey was such a nice person to talk too. A++
Edith was very helpful.
Nice place to store.
The property is always clean when I go to my unit.
Editha is the best. She quickly finished my request and helped me out big time. Thank you!
We have stored for a few years with this facility. They have always been efficient and very easy to work with. We recently had a small water leak in our unit and were immediately offered a chance to move to a new unit. They even took off any charges for the move. The lady who works at this facility is very nice and worked very hard to make all the payments work out. Very highly recommend this place and want to say thanks to the staff there for taking care of the water leak problem. Best experience I've ever had at a storage place.
Thanks to Casey for dealing with me in a very professional manner come and see her for your storage needs highly helpful and recommended.
Service is great !!
The BEST! Saved my day!!
Miram did a good job
I just left Public Storage on Red Bug Road. I came in to pay my bill, for a unit I have at another property, and was greeted by Editha. She was very pleasant and helped me very quickly . Her smile made my day.
Just got a storage unit courtesy of Casey, she was awesome! Highly recommended!
Casey is the greatest of all time! Such a joy to meet and made my transition easy.
Love this storage facility! Editha and Casey are absolutely awesome! Great Customer service, very helpful and genuily sweet people. The facility is very clean and convenient. Everything was easy peasy !
Casey was so much helpful and very professional in her position. I don't even have a storage unit in that building but she looked up my unit took my payment! And it only took five minutes. She was great!
Casey is very welcoming and an amazing person! She also provides great customer service! The store and units are kept very clean as well!
We have used this site for two years. Casey, along with others, have been most helpful and courteous, with excellent customer service. I highly recommend using them!
Kisses the best
Casey was awesome to deal with and took care of our problem within 24 hours! Thanks!
This is place to find your Storage,Miriam was so nice a help gull with all my questions and I happy to be here,thanks again!!!
Casey is the best, she always takes care of everything best customer service!
Casey was a very helpful and personable representative. Made the process painless
Casey was very helpful, and quite knowledgeable in her job!! She even asked to see if there were any other storage products we might need!! I would definitely rent storage space with this facility again!!
Casey made it so easy to get a unit with the options she offered to me ! Great customer service!
My husband and I came into the Red Bug location and was enthusiastically greeted by Casey. We told her we wanted to downsize as the unit we were in had gone up to over $300 per month! She explained what smaller units were available, and was incredibly knowledgeable answering all our questions. While there, my husband was looking online and noticed there was a price differential and she went ahead and honored that for us. As it turned out, the smaller unit was right next to the one we already had! Loved how she connected with us, her enthusiastic manner as she was such a breath of fresh air since we commonly come across many who have poor customer service skills. She made the process of transferring from one unit to the other with such ease. She is such a pleasure and Casey is absolutely the right person you have running that location!
Great storage experience, Casey was so helpful and made the process easy. Would store here again!
Casey was amazing! She provided friendly customer service and has a great sense of humor. Never thought renting a storage unit would be so fun and easy. Thanks for your assistance Casey. You rock!
Exceptional customer service! Casey is very professional and answered all our questions. She's also very friendly and funny, so she made the experience not only easy, but also fun. Great prices with great customer service, what's not to like.
Bluetooth gate control, nice
Casey was the Greatest! 😀
Great experience. Casey was really on top of things and made the process so easy.
I went into Publix storage spoke with the most friendliness lady name Casey she was very helpful about what unit would be best for me and what size would work best with my stuff. I can not be more pleased with her job she did today.
I have had a storage unit for a long time Rhonda is very helpful if you ever need anything thanks
Rhonda was great
Thank you for all the help Rhonda! You are very professional and gave me a great experience.
This place is awesome! Easy to work with and such great customer service!
The property manager is always so helpful, knowledgeable, and is always willing to answer all my questions.
Super helpful staff! Very knowledgeable and always happy to answer questions!
Kind service! Monique was very helpful and accommodating. The whole process went very smoothly, and the unit was the perfect size for everything I needed to store. I recommend this location to anyone in the area.
Thanks Rhonda for all of your help I really appreciate it.
The people who work there are very helpful, but the company as a whole is sheisty. We reserved (prepaid and everything) a unit last year, and when we showed up, it wasn't available. Went through a huge ordeal to get a unit, and we ended up with a larger unit than we wanted, and they assured us the rates would be the same as the original unit. 1 year and 2 increases on rent totaling $100 a month more and I have called to ask them what could be done as we can't afford the unit now and I was told there is nothing they can do price increases are inevitable.... I get it.. But I was not expecting $100 a month increase in a year...customer service was very apologetic... and I feel for them working for a company that would do this to their customers. But I personally would be finding another job. Do not fall for the lower prices to get you in the door... you will be paying double in a very short time.
This Public Storage located on Red Bug Lake Rd is exceptionally good. I met with the staff Monique who explained everything to me. Her mannerism was so friendly, calm, and respectful in such a professional way to all who was there ahead of me and myself. Whatever was confusing, or a sudden change needed to be done- she was there to immediately assist the client with clarity. Thank you Monique. The storage space was clean and well maintained. Even the Movers commented on how clean it was, and I did not need to put anything on the floor for my mattresses. My unit was large enough for my belongings. There is security at all times. One night I had to collect something from the storage, and it was late and I was concern. But as soon as I entered my code at the gate-the lights, and I am sure the cameras came on and guided me to my storage space. This Storage is very clean, smells good, and the staff is fantastic. I recommended this Storage to anyone who is in need of one.
This is number one Service in sweet lady here hard worker her name (Monique) I very much like this place (red bug..) Come here visit very good nice!
Very nice Public Storage with lots of units
Monique helped me a lot with my storage needs. I've been with public storage for a long time and she is the best property manager I've dealt with by far.
Thank you Monique for helping us to find the proper size unit for our storage needs.
Monique was awesome she helped me out with everything I absolutely needed
Rhonda was amazing, fast and efficient. She was very clear and knowledgeable to help me get the unit I needed...highly recommend Ed and grade A service
Very nice & clean space, very easy to book online, Monique the manager is very helpful person, I like the place, it's highly recommended
Monique was outstanding today!!! I was so frustrated talking to customer service reps on the phone. I went over to the winter springs location and Monique took care of everything for me and it was for a different location. She is kind and very knowledgeable!!!! Go to the Sinter Slrings site… Monique will help you out!!! Thanks for making today a better day for me!!!
Great customer service
Teresa was very helpful in assisting me with my storage .
I love Teresa she is wonderful cheerful beautiful kind very professional and always there I told her when do you take a break cause I see her working all the time. The place is always clean and nice.
Teresa very helpful in adding new data to account.Reviewed the gate instructions,Public storage app added to phone and reviewed.She answered our questions and said to call for any concerns-very reassuring!
I’m writing this review about Teresa at Public Storage at 5215 Red Bug Lake Road, Winter Springs, Fl because she did an exemplary job in helping me rent a new storage unit. I found her to be extremely accommodating, knowledgeable, friendly doing her job in a very professional manner. You are very fortunate to have an employee like Teresa representing your company. Karen Cooke
My experience was great the staff is super friendly and i had no issues renting and vacating my unit. All my items were in the same condition i left them in and it is a decent distance a away from UCF. I definitely will use them again. Thank you Teresa for helping me with my unit you were a great help.
Teresa is hands down the BEST!!! She helped my husband and I in trying to figure out what size unit we could switch to after moving some of our stuff into our apartment. She was so delightful to work with and we will continue to use this location because of her. THANK YOU Teresa! She was professional, she listened and she explained everything for us. We look forward to moving into our new unit at the end of the month!
Teresa was very helpful and I would recommend coming back for any storage needs.
Been a tenant at this P S facility for about 10.years. The management & personal have always exceeded expectations!! It has been a very enjoyable experience!!
Teresa was very efficient and helpful with my request today.
Teresa was extremely helpful and got me my unit in no time! I recommend this location to anyone needing storage space.
Very attentive and cordial service. Teresa was excellent!
Great experience with Teresa! Very helpful!
Teresa was awesome. Great customer service and very helpful.
Great experience Teresa knew all the answers....
Teresa at the Red Bug Facility was terrific, kind and so reassuring. Its a beautiful clean storage facility. She was very happy to assist me
# 08729 Teresa was very helpful !! She was absolutely awesome and very friendly! I appreciated her helpfulness so very much!!
Nice place, safe and clean. Staff is great and helpful.
Great service for a last minute request for storage! Good customer service!
Monique was helpful and the property is exceptionally clean. In my job I have to visit 10 other facilities in state including the completion’s sites and this is very clean. Thanks again
Rhonda was wonderful during my visit very patient walked me through everything I needed to book my storage unit she deserves a raise thanks so much Rhonda/ public storage
I've rented several units at this location and have been pleased with the cleanliness of the facilities and the ease of renting and upgrading units. Definitely recommend.
Rhonda was very informative, she has excellent customer service skills.
Monique was very friendly, knowledgeable and helpful. I appreciate the time and understanding she took to walk me through the rental process. She is a valuable asset to Public Storage.
Great Customer Service...
Monique was awesome!
Very satisfied with the experience. Monique was awesome! She made every super easy. Will definitely refer others to utilize this location.
The office staff was efficient and courteous. They had available sizes we were looking for. The unit was accessible and clean
It's a storage place what can I say
Monique made this the best experience ever!!! She was professional, helpful and extremely knowledgeable. Moving is one of the most stressful things we do in our lives and I can say with sincere appreciation, Monique really made this part of the move "stress free"!! In addition, the unit locations were very clean and well secured!
Easy access, fast friendly service. Monique was the best Store 08729
We love using this public storage!! Everyone is always so helpful & kind here!!!!
Monique was great!
Excellent service and well maintained. Highly recommend using this facility. Teresa was very helpful.
Great experience. Teresa was able to help us with an issue and did so very quickly and pleasantly.
Great experience! Employee was very pleasant, helpful and extremely thorough. Storage unit and whole facility was clean and convenient.
Customer Service was awesome. Erika and Kristen was very professional.
Kirsten was very helpful today while my mom was moving out. She was thorough and informative on what to do and expect.
Kirsten was amazing! So helpful and explained everything so well. And I had the pleasure of meeting the new district manager Josh who was so nice and both made me feel welcomed .
Excellent customer service Erika, you were great to talk to here. We were happy you got a unit for my friend yesterday.
Top of the line service. The staff Kersten and Erica are very polite, helpful and always they ask how they can help even more.We stores our water damage equipment for a few years now and never had any issues or problems with this facility. I recommend this storage facility to any small business and residents in the area.They deserved the five stars and more Sincerely Rafael Perez
Outstanding customer service.
Clean, professional, amazing experience. Would reccomend to anybody with storage needs.
Kirsten is a wonderful property manager. Knows her stuff! Will recommend!
Kirsten is the best! Easy move in and move out and accommodated our needs. Kirsten ensures you aren’t getting “bamboozled” as these storage companies have bad reps for doing.
Great customer service! Erika and Kirsten were very helpful and it was great talking with them.
Kirsten was very courteous and professional, and I appreciate the help they offered me.
They constantly up your rent after the 1st couple of months. Then rent goes up every few months and dont be late, there late fees are EXTREMELY excessive. I thought there was a limit on how much late fees they can charge, but im looking into that. My door was broken and tool several months to get fixed . Funny , but they didnt vredit me anything for all of the months my door was broken. I would recommend another facility...
My experience has been amazing! Kirsten is so supportive and helpful. She goes above and beyond. She makes sure we are safe during storms when we are frequenting our storage. Erika always has a smile and is always eager to provide stellar customer service.!
Kirsten was very helpful! Thank you for your time and all your help!
Kristen and Erika were wonderful and ready right when I walked through the door. They really helped me get in and out quick. Kristen was very informative and thorough. She made sure we covered all bases and had very helpful recommendations. They also offered friendly faces and great conversation.
Clean, nice size storage units
Workplace storage for tools and material. 3 years now we have had no problems with any people blocking the right away. Vary good place for a storage unit.
Kirsten Manager of the property and Erika, Assistant. Great customer service. At times I have had to change over to larger units or smaller units do to my business needs for storage at the time. Never a hassle, they always try and find me specials for that period of time. The facility itself is clean well kept. I highly recommend you store your items at this facility. Kirsten, and Erika; will do all they can to find you the wright space, hopefully with a financial special.
Rhonda was a great help
Very nice and very helpful
Erika was amazing answering all my questions, very friendly!
Love the smiling faces
It was a pleasure working with Tenice Ashley today.
This is a great place! They are helpful, very knowledgeable and speedy! I moved from a large storage unit to a smaller one and it was very easy! They are super nice!
Went it to buy boxes early June Today I believe Talked about storage rates and just had a wonderful experience with Kirsten Very professional and helpful no question about it. She goes all the way for guest satisfaction and customer service
Ms Vi, was great help and professionalism, even took her lunch break at a later time just to help me out.
Kirsten is the best...very professional
Way over priced for moldy units. The gate lock sucks. And you don't use your own lock.
Great location and excellent customer service provided by Csilla.Although it`s higher in price than other public storages but it`s because of the location.
Service was great! Very professional manager. Thanks Csilla
This place has rats that ruined all my things! Was told to call the insurance company. They said they dont cover that...mad as heck! Stay away from this place!
Csilla is really on a top of that business. My credit card just got stollen and she was so courteous and gave me a call to remind me that our rent wasn’t paid. I came in immediately and took care of it. I really appreciated that phone call.
Csilla, the property manager, is great, she deserves 5+ stars. The property is well maintained. I was very happy with the place itself. I took off a star, because Public Storage raises your rental fees every year. After three years, I was paying nearly $100 more a month than when I started. If you are planning on storing long term, beware.
Csilla is very nice lady ,she always there to help and she doing excellent costumer service . Highly recommend her service and this storage place .
Csilla is always so prompt with her courtesy calls. She saved us a lot of headaches with the late fees! Thank you for your services.
Friendly people with great service!
Very clean and organized property. The managers are always there to help you. Highly recommend .
This location is tremendously one if not the greatest location public storage have. The present manager is in top of this location. Csilla is not only very helpful she is also very knowledgeable about her property.
Csilla is amazing. She was both professional and extremely helpful in helping us decide what kind of storage unit would best suit our needs. I would recommend the facility 100%.... Be sure to ask for Csilla, she rocks
Great people. Helped me with gaining access to my father's storage unit after he died unexpectedly. Very compassionate and friendly
Csilla was very professional great and courteous to me & my wife. She went above and beyond to help us with our moving situation and our timeline. My wife said she was a angel that helped us in a time of need.
Very fast and convinient rental process. Csilla was helpful. A great customer service experience. Thank you😊
Great place to rent a storage unit. They have reasonable prices. Manager (Csilla) was great! It was an easy rental process
Melanie was very helpful, courteous and professional., and a true asset to your company . sincerely Richard
Great location and excellent service! Csilla was so professional and helpful.
Shela is amazing. She always greets you with a smile.
Great location with friendly staff.
This place is awesome. I like the different size units availability. I will be back to rent. Csilla was great and answered all of my questions. Thanks for all of your help.
After nearly 2 years, I am moving out. I am so thankful to have found this storage unit location. It was incredibly convenient and my climate controlled unit was exactly what I needed. The manager, Csilla, has been one of the best I have ever worked with in terms of customer service. She was a joy to work with before I even moved to the area and continued to be incredibly respectful, helpful and professional until the day I moved out.
Csilla is simply great! I appreciate her help in every way.
I still love this location. I am glad Csilla is still there and will help me with my future needs.
The customer experience at this location is fantastic! I initially moved into a large outdoor unit, but wanted to downsize once I sold some larger items and the staff made it super easy :-) I went in on a Sunday to transfer into a small climate controlled unit, but there wasn’t one available at that time. The sales associate told me that the moment she had one open up, she would call me... 3 hours later she lived up to her word and called me with the available unit I was seeking. I work in the world of customer service and my experience with the staff at this Red Bug Lake Road location has been flawless. Do yourself a favor and use this location if you’re looking for storage!!!
I don't feel as though this business even deserves 1 star. Poor customer service, and poor business management. We had a storage unit reserved, arrived pulling a large trailer with items to place in storage only to find out they rented it to someone else. Csilla is the employee that rented it out from under us, and wasn't even apologetic. I placed a call to the district manager Taric for help, and never received a call back. I suggest you look elsewhere to save yourself the headaches of a poorly run business.
Great Service provided by Csilla, was super nice and welcoming. Very informative and made the whole process easy and fast definitely recomend!
WORST BUSINESS ETHICS EVER!! I reserved a unit, I even asked to leave a deposit but assured they would hold it for a week. I showed up after loading ALL my stuff and drove 2 hrs to my unit, to get there to find out the gave it to someone else. The manager was not even apologetic. They told me the called and left me a voicemail, but it was a LIE! I had no voicemails or missed calls from them. Coincidentall, my reservation was "accidentally" canceled the same day it was rented to someone else.
Went to rent a storage and wasn’t sure what I needed and Vi helped me with everything the storage and packing supplies as well. I would recommend you go see her
Great location for my future storage needs. Customer service rep, Csilla was nice. Highly recommend.
Great customer service.. Csilla is very professional and polite. Keep up the good work ☺
Very impressed with Chris and the level of customer service I received from my first interaction through out my rental. I highly recommend this facility!
Went there today to move my things and everything was destroyed by RATS!!! There was 2 dead rats found in my unit. The property manager acted like it wasn't a big deal. My furniture and all of my life time valuables are ruined. I will be contacting the BBC along with an attorney if ALL my property is not replaced or my money given back. I would not recommend putting anything here.
I’ve been going to different storage units around here in Florida, but I have to say the most welcome public storage has to be this one. Csilla she was very friendly and happy to help me through the whole process. I felt very comfortable and welcomed.
Vi at public storage made everything fast and easy. She was also very kind. This has be the easiest move.
Great..customer service..Vi was great best price around..stop shopping around
Vi is very helpful and thorough. Always pleasant to work with her when I come in. I appreciate you!
Everywhere else I went to I could not find any climate controlled units. I stopped at Red Bug Lake Road Public Storage and Csilla the store manager was there. She went above and beyond to find me the best space for my needs. The best part was that the unit is climate controlled. Thank you so much and I would recommend to anyone! Csilla is great!
Csilla has been great to us since we moved in. But we purchased our new house so it is time for us to move out of our space. I truly appreciated Csilla's help with move in and the move out process. Everything was really easy. Thanks again.
Today I rented my 4th unit from this Public Storage property. Csilla is always thoughtful and helpful. I would gladly recommend this property to anyone needing convenient and polite service.
There's nothing worse then going into your storage unit and finding out that 75% of your stuff has been chewed, pooped and peed on by rats! When you visibly see rats roaming the parking in broad day it a HUGE problem. Thanks Public Storage for unwelcome guests using our storage unit as their new home and for failing to notify your customers of the rat problem. 😡😤
Csilla has been great to us since we moved in. Every month she makes sure that our rents get paid with her monthly reminder calls. I truly appreciate that because sometimes I do forget the due dates and saves us from so much headaches. I would recommend to this location to anyone!
Csilla is beyond wonderful. Store would not function with her. Excellent customer service. Store is always clean and great staff. Highly recommended.
I would recommend this property is clean and accessible and Marianne was my customer service she was wonderful
Mrs. Csilla helped me rent a storage unit, Cilla your great service made me feel extra special. Thanks for taking such good care of my Business.
Csilla was very pleasant throughout the rental process. I would recommend the place to anyone😀😀
Convenient and clean! Great customer service! Csilla has been such a great help with Transferring my units, quick and easy!
I recently visiting this location and I very impressed with the manager Csilla's knowledge about the units for my needs. I will be definitely be back at this location to rent later in this year. I would recommend this place to anyone.
I was very pleased with my rental agent Marian She was very nice and gave me great information and it was fast and pleasant experience I would recommend this location
Marian was our customer service today. She was such a great help. Her attitude is very positive and kind. She clarified everything very well for me. I am a returned customer and I would recommend anyone to this location. Thank you for your hospitality.
En Español Hoy fue grata experiencia la visita a PS Recomendamos esta localización y Marian fue muy amigable y profecional.
I was at this location of Public Storage to inquire about spaces.The property manager Csilla was great understanding of my needs.I will definitely come back to rent here later this year.
Hidden fees called and got quote for unit then they added their insurance and other fees. It ended up another $20.00 a month. OK no biggie 4 months into it they raised the rent another $30.00 the 2 women who work the counter could care less. I took my business elsewhere and $80 dollars cheaper a month
Marian was my customer service, she was really bubbly, and sweet, she was on top of everything, she suggested great prices for my first time using public storage, I was extremely skeptical of leaving my stuff here, but she assured me that the security here is 24/7, because of the cameras, the locks aren't easy to cut, and they are your own. So thank you so much.
Super friendly staff, Csilla didn't have a unit in the size and location I wanted, but as soon as one came available she called me up and offered it up. When I needed a second unit, she warned me that the one I was asking for was higher priced than another - she's there for the best interest of the renters, really pleased with the service and the facilities.
The staff is very helpful, the units and property are always kept clean, very easy to access units, great location. What more could you ask for?
Awesome customer service definitely a great help from Marian she helped find perfect location an saved me a ton of money definitely recommend for everyone
Today was a plesant visit. Fast. Good Excellent service. Specials for the boxes.
Marian was my customer service rep today. She was very efficient and addressed all of my questions and carefully explained all of the details. I would recommend this property for its professional staff, clean appearance and easy access.
I WILL RECOMMEND THIS LOCATION MARIAN TREAT ME REAL GOOG SHE EXPLAIN EVERYTHING TO ME AND SHEIS BILINGUAL. AND VERY PROFESIONAL
Csilla was amazing! Very helpful, she made sure all my questions were answered. She explained everything very well. She called me by name. Very impressed with the customer service. The storage unit was very clean. Most definitely the right size for me. I'm very happy with this company 😁
Very good experience and work really well with you. The lady Csilla that works there is really great! If you're looking for a place I recommend this one!
This was the best storage experience I've ever had. They saved me money by providing a very good discount. The location was very accessible and secure. The customer service rep was wonderful as well. Marian is the best.
Today we had excellent customer service from Marian ..we came we don't know to much English-speaking but she speak Spanish help a lot. This property is convent and great.
I have had nothing but great experiences at Public Storage off Red Bug! Csilla is so friendly and personable... She remembers you by name and knows what customer service is all about! Thanks for a great experience! :)
Fist time coming to this location to make a payment and the staff Mariam was excellent. She was kind, friendly and very helpful. I would recommend this location for its great service.
My customer service today it was Marian and she was very helpful with my vacate and questions. Security and maintains are amazing. I really recommend this place
Today my customer service was Marian and I had an easy great time getting a new storage unit.
Marian was extremely helpful and gave me all the details I needed to make my move-in (and move-out) quick and easy. I was in and out no problem and she made sure my appointment was her priority. Next time I need a unit, I will be choosing this location.
Csilla, the manager, is AMAZING! So very helpful, kind, warm and fast! Definitely, would recommend to any of my friends!
Marian is excellent with customer service! Thank you!
Marian and Venel were the people that helped me and the were awesome! The customer service was great. The were able to save me $70.. super happy!
Today great customer service by Marian. Thank you! :)
Today I had a lovely costumer service worker by the name of Marian she was fast and stopped what she was originally doing to help us out!! I would recommend this property to anyone!!Great experience❤
This locations is great. Csilla was so kind and helpful and made our move-in so easy. Definitely recommend!
My customer service was Marian and she was great. Its the greates location*****
Csilla has always given me great customer service!!
Csilla is awesome! Highly recommend.
My customer service was Maryan was great and I would recommend this location to anyone. Always great service when I come here
Marianb was Marin was my customer service today and she was very professional with taking care of what I had to take care of thank you Mary and I hope you continue with your good job
Csilla was awesome, answered all my questions. The rental process was very easy.
Marian was my customer service rep today. It didnt take long at all to check out and the property was clean and easy to access. Would recommend this location to anyone
Csilla is wonderful and very pleasant. She is professional and makes you feel very safe and welcome. Would use the location again if needed.
Great fast customer service very helpful even without having a reservation
Hi I have a unit here located at Red bug and it's very nice very clean the people are very friendly and awesome and today Marian was my customer service helper and she was awesome like always I will recommend this property a lot thank you very much public storage
I have a unit in this property and always the customer service is excellent today I had Marian and she was very helpful I will recommend this property always is very clean and near everything
Csilla was great throughout the while rental process
Jennifer was very pleasant with helping me with my rental great customer service
Great store. Very convenient location. The staff is always helpful and makes your experience as smooth as possible. I will use if I need storage in the future.
Today, (Oct 21.2015) I met with Property Manager, Hannah, to arrange the rental for my new storage unit. She was very helpful, knowledgeable and polite. Because of Hannah's efficiency we quickly got through the rental process. My experience was indeed a Positive one. Based on this experience I would definitely recommend Public Storage to my friends and family.
Nice and clean place, knowledgeable staff.
Maria was my helper and she was awesome in showing me the unit I rented and explained everything. I would recommend this location to anyone.
This place is awesome! Gilbert helped us a ton! We will be back whenever we need storage!
Gilbert is always very friendly and helpful everytime im on the property .
have done business with multiple locations in Orlando and always great people and service. Facility is very clean.
Kind, courteous staff. Marian was very friendly and very prompt in setting up my storage unit. She went above and beyond to ensure I had all the correct info and paperwork. Definitely a great customer service experience!
Hannah was very efficient and helpful as she processed our paperwork and showed us the storage unit. She happily answered all of our questions.
Hannah is very efficient at her job, best manager ever.
Marian help me a lot, she is wonderful. Special person, friendly
Great Owner Mike will always help you out when it comes to your storage lot and give you advice on certain things. Also the Storage lots are safe and climate controlled and clean. I would definitely rent from them again.
I needed storage spur of the moment and Mike was accommodating and very helpful.
Marian and Hannah were very helpful and courteous. Nice customer service.
Hannah is very courteous and professional during the entire renting process.
Manager Hannah always upbeat and positive. Very fast paperwork process Have 2 spaces now and will continue to do business here.
Very nice and well located place & clean, great price, Mike was very helpful and friendly! Awsome!
Short rental to vacate apartment quickly. Mike at this Public Storage facility was very helpful. When I vacated the unit early in the month my rent was prorated for the actual number of days the unit was occupied
Excellent job with Mike with customer service.😄
Always have a good experience with the managers here.
Went in last week for prices and was greeted as soon as I walked in. Very clean and professional.
Mike was so wonderful and very helpful and very knowledge on the store units I will recommend this facility to my friends.
Gilbert was excellent
My friend Vickie J and I rented a unit from this location yesterday. Mike was courteous and professional. The process was very fast. I highly recommend this facility.
I've used this Public Storage for years, from keeping extra furniture to now holding college kid's "stuff". The facility is clean and secure, but the gem is Hannah. She is very helpful, friendly, and very professional...answers all my questions WITH A SMILE!
Very helpful, good service
They rock! Great customer service. Very fast process.
Melissa was very helpful and service was great.
Gilbert and Kim were great as always
Hannah is always so helpful every time I come here. I make it a point to come in the office and say hi even if l don't have business there. Keep up the good work!
Rented with Public Storage for just a month, had a great experience.
Simply loved the girl behind the counter here. "Hannah" was her name. She was incredibly cheerful and helpful. Even directed me to another facility that was closer to my location. Highly recommended!
Gilbert was very helpfull with his customer service and courteous he deserve more than 5 stars. May he be blessed.
Great management at public storage!
It was very nice and the workers we're excellent
I had a great experience. Lanette was very helpful and courteous. She helped me to find the right storage unit for my needs. I highly recommend this facility.
Hannah is awesome and super helpful. Great experience.
Hannah is very friendly amd helpful. Great customer service.
Hannah is great! Thanks for all your help!
Hannah is amazing and very helpful. I would go back.
I made a reservation online for an 10 x 10 unit and Hennah called me the next morning offering her assistance. On my scheduled day Hennah was there helping me getting the right unit. Since I am in the middle of getting a new house I needed a mid size unit for a relatively short time and Hennah assigned me an inside unit that was perfect for my storage needs. The storage place is clean and well-lit and I was welcomed like an old friend.
Tocarra was great
hannah is the best attendant since gayle left very nice,friendly,excellent service keep the good work hannah
Hannah was wonderful to work with. She is personable, helpful and informative. This is the first time I have rented a storage unit and she guided me through the process, making it a smooth one. Thank you Hannah
Hannah and the rest of the staff at this Public storage are great. We needed a cheap space to hold our house while we relocated. Getting the unit was really simple and the climate controlled space was very well maintained. Very professional and efficient staff.
Nice super clean facility.