Public Storage Self-Storage Units at 1301 Mercer Ave, West Palm Beach, FL

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 86/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 86/mo $115Best Price Label1 unit left! -
5'x5'Online only price$ 88/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 88/mo $118Best Price LabelHurry! -
5'x10'Online only price$ 124/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 124/mo $165Best Price LabelHurry! -
10'x5'Online only price$ 125/moSmall 10'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 125/mo $167Best Price Label1 unit left! -
10'x10'Online only price$ 202/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 202/mo $270Best Price LabelHurry! -
10'x15'Online only price$ 271/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 271/mo $361Best Price LabelHurry! -
10'x10'Online only price$ 280/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 280/mo $373Best Price LabelHurry! -
10'x20'Online only price$ 505/moLarge 10'x20'- Climate Controlled
- Upstairs/elevator
$ 505/mo $673Best Price Label1 unit left! -
30'x10'Online only price$ 801/moLarge 30'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 801/mo $1067Best Price Label1 unit left!
Nearby Self-Storage Locations
Self-Storage Near West Palm Beach
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
West Palm Beach Climate Controlled Storage East of I-95 Near Clear Lake
Storage units in West Palm Beach are centrally located where S. Australian Avenue meets Mercer Avenue just east of I-95. All-indoor climate controlled storage units are available in sizes from small lockers on up to 10x20 storage units.
Close to downtown and the Norton Museum of Art, the storage facility lies at the southeast end of Clear Lake. Self storage here is also convenient to Palm Beach International Airport as well as West Palm Beach's transit station and Amtrak.
Golfers can tuck away clubs in a 5x5 storage unit before flying out of town. It will be a breeze to scoop them up when you return.
Palm Beach Atlantic University students nearby can fill a 5x10 storage unit with athletic equipment and all your beach gear, from umbrellas, sand chairs, masks and snorkels to workout gear.
For those sharing a place at nearby Ballet Village Apartments with duplicate furniture, you can store couches, coffee tables, dining sets and lamps in a 10x10 storage unit until they're needed again.
Households near Alexander W. Dreyfoos School of the Arts or the Armory Art Center planning a remodel can store four rooms of furnishings in a 10x15 storage unit. If you need to retrieve an item during the renovation, we are super close by.
Downtown West Palm Beach has luxury shopping, fine dining, clubs and pubs for celebrations or just because. The storage units are only 2 miles away from Meyer Amphitheatre, home to year-round concerts and festivals right on Lake Worth Lagoon.
If you are ready to live right in the heart of West Palm Beach, we can help you with the transition.
West Palm Beach Public Storage has climate controlled storage units to meet your needs.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 310)
I’ve used another storage facility and had a nightmare. This storage unit is clean and centrally located .. however the reason why this place is 5 stars is because of Judithe who operates this building.. she is beyond amazing, helpful, and knowledgeable! Thank you sunshine!
It's a pleasure to be @ public storage on mecer ave I really enjoying .dealing with Judith she always willing to help me and answer all my needs
I went physically with my grandmother to get help looking for a storage unit as we needed one last minute. Ruby at the front desk was very helpful and took us personally to check out the storage units to see if we’d be satisfied. It was a quick and easy checkout with her and she explained everything we needed to know, we left as quick as we came!
I have had a great experience getting a storage unit. I was help by Judithe an I must say she is very professional an polite hard working person
Great customer service judithe was a delight to be around! Will definitely recommend friends and family to this location
👍👍👍👍👍
Judith was amazing and she really helped out I really recommend going to this facility.
I recently got a storage unit for the first time and was overwhelmed with shopping around and getting all the information I needed. Trinae said it was her first week after she found my unit which was surprising given how easy and approachable she made the process. Thank you Trinae!
Judithe is amazing, I love this storage because it's clean and convenient. I will use them again if needed. 🌞
Nice facility. Good management
Mrs. Judith is so awesome she really cares about her customers and always there to help and assist with anything thank you so much😍
I went to this location Judith was very nice and patient her customer service skills is wonderful..
Reasonable prices
Judith is hands down the best customer service representative at the Mercer Ave location public storage. I always receive top tier hospitality and thorough information when it’s regarding my unit and or bill. Thanks for always encouraging me and making my day brighter after ever interaction with you!!! We need more individuals in our world like you!! Thanks Judith you rock!!!
Judithe is such a great person and is doing such an outstanding job here.If it wasn't for her i would have been gone a long time ago.I dont think you guys know how good this lady is unless we let you know so i wanted the company to be aware.
Judithe has absolutely the best customer service I see her everyday and she always says good morning and ask me how my day was going overall one some of the best customer service I ever received
My experience with Aimee was amazing. She’s knowledgeable and very enthusiastic about serving me and it’s refreshingly rare. I highly recommend Mercer Ave Public Storage
Great Stuff 😃 Judithe it was EXTREMELY helpful.
Very helpful
I met Judithe over the phone and I noticed immediately her professionalism and excellent customer service. When I went to the storage to close the deal, I saw the way she was handling every customer in front of me with the same respect, smile, love and passion to serve others. We need more people in this world like Judithe. Thanks Public Storage for hiring people with great values and skills to deal with people. Thanks Judithe for your outstanding service. God bless you!🙏❤️
Judithe in West Palm Beach is the BEST. She is professional, helpful, kind and efficient. I would have been lost with out her. So lucky to have her at Public Storage. She made the experience perfect.
Thanks Judithe for All of your help! Customer service is superb ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Excellent customer service!Always a delight to see Judithe.
Judithe is FANTASTIC, so nice and great smile. Thank you,
Judithe is a very nice, amazing and very professional customer service, always satisfied with her for her good job and help
We have multiple units here because quite frankly the customer service is incredible. Betty today was able to fix a small glitch we had with the system. Just absolutely wonderful she is! Thank you public storage!
Hoy fuimos a rentar un storage y quedamos muy contentos con la atención y la amabilidad con la que te atienden! Muchas gracias por todo y muy buen servicio!😁😁
Judithe made the entire process as pleasant and smooth as possible. From my first unit to upgrading to a bigger unit, Judithe made it simple and easy. Because of Judithe’s great customer service, Public Storage has a customer for life! Thank you Judithe, you’re the best!!!
Very clean property, the manager Judithe is very nice and helpful..
Very good management!
Judith is always so nice and willing to help. I was more than happy to give her one when she asked me for a review. She's great KEEP HER.
Judith you are the best from this Publix storage You help me a lot my dear God bless you an all
Betty was very helpful and pleasant Got me in and out super quick
I have rented a unit in this storage for some years, and I can recommend it with my eyes closed, a safe, clean place with very good Custumer service, its manager Judith is a very professional person and always willing to help any Custumer
Great service, cleanliness and safety … I rate it 5 stars
Comfortable and great service from Judith… safe and clean… 🙏🏻
Roesha was very helpful and friendly. She made my experience super easy. Awesome service. Easy access, very clean, great location.
I shopped around for a week before I found this Public Storage and knew I found what I was looking for in price, location and services. I was greeted by Judithe, so kind and helpful. She went above and beyond and met all my requests and answered my questions. The place is very clean. The boxes are priced fairly and are great quality. There are plenty of security cameras everywhere and I feel safe. I also really love the app they have for access to all the information needed of the account, billing, access code etc. it’s just great. Great place. Smells great. Judithe really makes it that way….good vibes!
Roesha Is Sweet & sparkling customer service is good property is very clean very convenient for me close to my job and home.
Judith is perfect for this property is well-maintained very clean very respectable she is an amazing person for this property she go out of her way to satisfy each and every customer very polite and understanding very appreciative
Judithe is a real people person.You can tell she loves her job and it’s more than business for her.A real asset to this company.
I have been using this location on 1301 Mercer Ave since January 2022. There’s an amazing lady I think she’s the manager her name is Judith has always been super helpful and always pleasant. I have seen her go out of her way to sort me out. I am not one to write reviews ever but I highly recommend this location. It’s clean and super secured and Judith met my expectations.
Best storage facility by far
The manager, Aimee was fantastic. Aimee, showed us the location and was very helpful in guiding us to what we needed for our move. Very well kept areas Aimee and her team work well together. Thank you!
Great Customer Service! I loved the service of the staff. I recommend it.
Thank You for being patient. I love these guys. She has to deal with a forgetful woman all the time.
Very nice girl you have there in the office. Judithe was extremely nice and patient in helping me.
Second time dealing with her.. Judithe's service was exceptional!
Judithe was awesome! Very helpful made our move in easy! Thank you
Love the the customer service the young Lady was very helpful Ms .Judithe We'll recommend friends 😊.
I worked with Judithe at the public storage on Mercer Avenue. What a delight. Not only was she extremely helpful she made my process seamless. I highly recommend this storage facility. All the best.
This time there were carts available AND. The elevators actually opened with my phone ap.
Professional high quality and trusted service. Courtney was helpful, and answered all my questions. Thank you.
Awesome customer service provided by the manager James there. Not only did my husband and I get a reasonable deal, but we got good service as well. I suggest doing a reservation & filling out the necessary paperwork online so it goes quickly once at the store, as it did for us. When we arrived, just provided my information on file, and James took us to view the reserved unit. They have A/C, Security cameras throughout, and it's clean. BONUS: They provide flatbed carts for you at no cost! It was what we wanted so we went downstairs and finished up. Took about 15m total. James had also, suggested to download the Public Storage app, which I did as we wrapped up. The app is Awesome and User friendly! ❤💥 You can control opening the door through it, and provides all the necessary information to your account/unit. Thanks James for your assistance!
James was very helpful in setting up my storage unit for the first time. Store location is 1301 Mercer Ave. Best service I have ever had in a while🔥
Their counter staff is extremely knowledgeable and answered all of my questions the facility is extremely clean and well secure I will refer you to friends and family and if anyone out there needs a safe clean professional storage unit don't hesitate.
Crystal and Jeannie are ROCKSTARS! They answered all of my questions and helped me with selecting the right size boxes for my move!
Clean facility, looks brand new. Signing up for a unit was as painless as could be. Crystal was on duty and is a pleasure to work with. Love the Public Storage app. Great job team!
She was very helpful and polite!🤩
Najah is amazing great service start to finish! Thank you!
Aimee has Great customer skills
Great service from Aimee. Very patient and welcome. I appreciate your kindness and generosity
I love this place the young lady was very helpful
Awesome service today snd everyday at public storage!najah and latasha are a pleasure to deal with!! Thanks you
The customer service from Aimee was awesome and she took her time to explain everything in detail to me. I am very thankful for having her.
Aimee is a great employee!!!
Ruby couldn’t have been more friendly, professional and speedy! I have never been in and out of securing a rental so quick. Thanks!
Mrs.Amy is the best I love her she has the best customer service. Come in and support her and get you a storage. She’ll make sure your token care of!❤️❤️❤️
Najah was very sweet and compassionate. She explained everything in detail. She's an amazing person.
Very nice facility ac unit friendly VERY CLEAN & quiet very convenient for the east side I love this place !
Najah was great loved her service iam a very greatfull costumer..
James P is extraordinary ...customer service was exceptional !
Aimee was fantastic and polite and Najah was really helpful and great
Great service from Najah, she helped me a lot!!
James P. Was wonderful and made my check-in very easy. Thanks James!
Had a great experience checking in and being instructed.
Great service from Aimee. She is a great help and very professional, pleasant, and kind. She is a great asset to the company. Highly recommended see Aimee
Perfect space for in between my moves. Friendly service and easy accessibility.
James P Is The Best I felt so comfortable with him he really is the best and make you feel comfortable! Thank you James P
Great service from Aimee. Very helpful and she knows us by name. The property is always clean. Highly recommend
I had the absolute pleasure of being assisted by Aimee G and James D helping me very patiently through the app process Not only is it an excellent experience being a customer at your fine facility but it is greatly magnified by my interaction with these fine folks Thank You Martin Levine
GREAT SERVICIOS
Easy acess very clean
Aimee the on-site Manager delivers a very professional and thoughtful intake process when signing up for a storage unit at this pristine location. Everything was explained in full detail and the tour of the facility was fully executed with clear and concise instructions. I appreciate the professionalism and the service very much.
Been using them for over a year NO problems to note.Just a price increase, but that's to be expected after a year...
Dear Aimee is amazing her service was a 10.. thank you for having great employers:)
Aimee was wonderful! She helped me find the perfect sized unit and also helped me get a second unit when I needed it! She is so helpful, professional and kind. I would recommend this location to anyone for its cleanliness and because of the staff, especially Aimee!!
Looking for affordable prices and excellent customer service. Come see Aimee at this public storage. She is very knowledgeable and caring. She makes you feel welcome. Jmaes is great also. Thank you for your patience .
Great secure facility. Helpful and cheerful staff. Watch the escalating monthly fees increases that happen frequently. Typical Self Storage contract manipulation.
Aimee the manager at the Mercer Location has always been amazing. You get fabulous customer service with Aimee. I would recommend the Mercer location and Aimee to anyone. Thanks Public Storage for hiring a great employee. You are blessed to have her on your team.
Aimee and Janae are great helper all way not questions very very helpful through the all process highly recomendé
Great service from Aimee. Highly recommended
The facility is very clean, the security is great, and Aimee is always extremely accommodating and helpful!
I used to rent here in the last and came back because of the customer service from Aimee. She assisted me with everything that I needed and the craziest thing was that she recognized me from 2 years ago. I did my rental online which was quick and easy but it's for tomorrow. I just wanted to stop by to make sure she still worked here. Highly recommended and ask for Aimee. This place is also still clean and secured. Keep up the great work Aimee
We rented a small space for a short period of time. Aimee was extremely helpful in getting us set up. She is very knowledgeable and extremely personable!! Public Storage is very fortunate to have her working there. She is definitely an asset there.
Aimee is very professional, has good customer service and knowledge of her units.
Amy was awesome very easy and fast love the customer service
Great service provided by Aimee. She is a great access to the company and when ever I have any questions she answers them all the time. Every time I walk into the office she greets me by my name. Highly recommended
Love the service! Aimee is wonderfully gracious and patient! Appreciate the time that I used it!
Excellent service in i walked in this morning. Aimee is very helpful and is a expert in the job. Thank you and keep up the great work
Nice...hate the elevator code thing but its nice and safe
Super helpful staff
This is the best Public Storage! Aimee at customer service so helpful and makes coming here. Pleasure! Highly recommended
Excellent service happy to recommend
Ask for Aimee! She is wonderful.
The staff is amazing, Aimee the manager takes time out to help customers and give the best advice, thanks public storage for Aimee and her staff
My experience with public storage is excellent because of Aimee, I been renting with public storage for a while she is a great Assistant Manger, me and two other family members rent their,she goes beyond her job duties sometimes I come in feeling down and she just ask is everything okay and she's very kind, I will recommend public storage too other's because of Aimee excitment too be working in such a trying time dealing with all people, this young lady has a genuine heart and I have seen her cleaning the bathroom's and it was one night she had them clean and smelling like she killed any GERMS or BACTERIA if any was there, I had to ask what are you using? Thank's Aimee for giving us a rental experience, will never forget a Job well done ⭐⭐⭐⭐⭐
Aimee has been very professional with assistant me with all my questions no matter how many times I asked. She has a great personality and she is always cleaning and maintaining the property. She is awesome all together. The cleanest restrooms and she always have them smelling very good. Aimee customer service is outstanding and if anyone is looking for a clean storage place, come to this location. Ask for Aimee she is the property manager and excellent customer service. All the other reviews are right on about her!!! She deserves recognition. Thank Aimee we will be back one day!!!!
Great storage and employee. Aimee is the best
Amy was such a breath of fresh air. I love having a storage unit here. Great location and great service!!
This location is very clean and the lighting is great. Air conditioning is nice and cool. I have been here for a while and the the customer service is outstanding. Aimee the property manager is awesome and her service is outstanding. She is always smiling and helpful. We need customer service like this in the world. Keep you the great work and she needs more recognition from the company.
Great service by Aimee
Aimee and te-te are the best. Had a problem logging into my account and was solved in mer minutes. Been trying online off and on for months with no results. Thanks ladies.
Aimee is one of the best employees and really professional helps out on everything and on all your needs I highly recommend her she the best thank you
Every time I come to this location Aimee the property manager is very helpful and pleasant. She make you feel welcomed and it is a pleasure to work with her. She provided me with the space that I needed and she is highly recommend. Thank you for your service
Aimee is a calming presence in a moving experience. I always have angst about another rental monthly fee for storage. Yet in the heat with the movers ready to unload Aimee encourages me and every customer to take some time and she disarmed the anxiety by telling me it’s ok, she was patient and was going to do her part of the rental work at my pace( the customer)! She has been taught well or came with skills of understanding pressure and trying to think like the customer and handle pop up barriers! Hang o to her Public storage she’s worthy because she is patient respectful and listens to solveproblems. Thx Aimee
Aimee, she was a very kind person, she was pending in giving us a good service
Always a great experience at this location! Aimee provides excellent customer service and always helps me find the right unit for the right size! They meet all my storage needs!
Great customer service , knowledgeable
Aimee was super helpful in getting a storage unit rented today! Facility itself feels very secure and clean.
Very nice service and workers are very corteous especially Nicey and Aimee...the storage is very clean and cool highly recommended ...
Great service and even cut my lock after I lost my key for free . This storage is in a nice quite area and well worth the stay. I’m moving today and need a quick cut . The district manger is a nice guy and very helpful .
Aimee is awesome she answers all my questions even if I ask a million times. The entire staff is respectful. The facility is clean and getting to my storage unit is never hard.
The Best! Clean! Staff courteous & knowledgeable
Great experience with the staff special Ruth very nice helpful!!
Lisa and Nancy were so helpful and really got everything settled. Thanks so much.
Nancy Roberts and Lisa Corio saved the day..truly. They are my new heroes! My movers had packed up my New York apartment two days before yesterday and started their long arduous drive down I 95 to Palm Beach.. 48 hours on the highway. When we met at a storage facility adjacent to yours, ( which is where my now former employee had supposedly reserved) there not only was no reservation, but no available space. Of course, I went into panic-mode, ran next door to PublicStorage, and was enthusiastically and professionally greeted by Nancy..and then Lisa. When I explained in a clearly exasperated way my situation, the first thing they did was to calm me down, said not to worry, and that they would make this work for me with the moving truck packed with all of my belongings right outside. Well.. they not only did that but they held my hand through the entire process, including showing me what they thought would be the perfect space for me ( which it was) .. and then quickly and efficiently completed the sign- in process so the move-in could begin. And sure enough , less then 2 hours later my belongings were safely in storage. Cannot thank Nancy and Lisa enough!
Shareka was so helpful! Very kind and professional. She made everything feel so easy.
Dropped a friend off and she told me she love the storage. Front Desk personnel is kind and the storage is clean and seems secure. .
Just getting started with my storing experience with Public Storage and confident with what is to come. Amy, the property manager, definitely made me feel welcomed and well taken care of.
Nancy was so kind a huge help! Much appreciated:)
Lakethea and Aimee were extremely helpful with setting us up with our new storage unit. They were friendly and professional. I highly recommend this facility.
Aimee was so so helpful! Made this experience easy and fun! She was welcoming and polite. She helped me tremendously when an issue took place. Highly recommend this safe, well priced, and most importantly welcoming storage unit!
Great customer service. I was very satisfied.!
The lady’s (Amy & Key) were awesome with assisting me with my account here and provided excellent service ❤️ Give them a raise !
Aimee You where so fabulous you were really a great experience I’ve never had someone that was so amazing help me with what I need it done public storage is a great place to store anything and everything you have they have great customer service they have great service they’re funny loving and just down to earth people if I could work at public storage I would be the same way and have the same energy you guys are really great and once again I appreciate your service in the great love and support you guys had to offer. THANKS AIMEE
Aimee at Public Storage was extremely helpful during one of the most stressful times of my life. I needed to get all of my belongings out of my house within a day and my only option was renting a storage unit. I did whatever I could online and then Aimee called me shortly after to find out when I would be in. Once I was there, she patiently helped me get everything set up and explained all of the charges to me. She then walked me up to my unit and ensured my lock worked properly. When I came back later with my stuff, she showed me how to work the automatic doors to prevent them from continuing to open and close on me as I was trying to bring my stuff in. She also recommended I take a picture of the card with my access codes and unit number so that I would always have that information with me on my phone. It is hard to find great customer service these days, so I'm extremely grateful to Aimee for everything and I couldn't recommend this location of Public Storage more.
Amy was super helpful. She helped me locate the best price for storage and even referred me to another facility. It didn’t work out and I came back to Amy and she helped me get going and walked me through the entire process. Definitely I highly recommend public storage but make sure to speak to Amy for the best price and help.
It is large and open
Awesome service from Aimee! Explained everything thoroughly with a really good attitude. Would recommend Public Storage to everyone for a reliable service!
Great location and services thank you Aimee and Team
We have had our storage at this facility for a while now, and service has always been great. Nelson was very courteous and helpful. Thank you
I just moved to West Palm and realized I needed a lot more storage than planned.!!! Aimee was thorough, very helpful and accommodating. She made the process very easy. I highly recommend !!
Aimee was such a great help. She is kind and friendly making this process super easy.
I'm so glad I chose this location it's convenient I feel like my property is safe here and the employees are friendly they're always smiling and they're very helpful
Great place, great security, great service! Everything went as smoothly as possible, we are 100% satisfied. Thank you so much, Aimee!
Aimee is so helpful. She made the process a breeze. I would recommend this location.
Without question, Aimee is an outstanding manager! She goes beyond the norm to be helpful and kind. It’s always a pleasure to see her!
Aimee was amazing great customer service.
Very Helpful! Aimee is awesome! Easy access, great hours, very clean facility! Thanks
Very excelente tanks , Ruth and aimee
Great place and people there!
I have a reservation at another public storage but I happened to stop in the wrong location and a manager by the name of Aimee convinced me to store at this location although the prices were different but I stayed just because of her wonderful customer service and her excitement to assist me. She explained everything so well. Recommended very much
Great services and clean facility
Awesome service !
Aimee was a great help she went above and beyond thanks much...
Very nice.
Amy is a great manager! She explained everything we are happy with our new space. This place is great!
Jen Erica was great and very patient. This is a great location as well, the team makes you feel welcome
Great service thanks to Erica!
The most caring and professional associates.Aimee is eager to provide answers and assistance every time I visit the office. Will surely recommend!
Aimee is a very pleasant and helpful person!
Great service.
Aimee is very valuable to the company, every time I come in she is always smiling and I asked her Do she ever have a bad day and she replied I'm just happy to wake up and be here. The place is always clean and just overall excellent customer service. Ask for Aimee she is amazing ☺☺☺
Aimee is Awesome! Everyone is pleasant and helpful. Appreciate all y'all do.
Aimee and team are amazing!
Great service, Great customer service
Not great at answering the phone or returning calls when messages are left. My monthly rate has gone up twice in less than a year & they require you buy renters insurance through them. Clean facility though.
Aimee was awesome. She really made my day with renting a unit.👍😊👍
Amazing Service from Ruth, Aimee, Austin. They helped me in without hessians made my move easy and no stress at all. This was my first time moving and I will definitely recommend them to all. I loved the location and service continue to provide amazing service
I found the staff here very professional and helpful. Very clean and neat throughout.
Went here with a family member to get a storage locker. Just observing from the outside looking in, but the Lady Amy was great helping other customers before us and then helping us as well. It seems as if she was training a new guy as well. Overall her customer service was great and welcoming!
When signing up the person at the desk told us that the rate was locked in for the duration that we owned the unit. 6 months later we received a 22% monthly rate increase. I ran it up the chain and they said it was in the agreement that I signed so nothing they could do (even though the employee just flipped through the ipad to the signature pages and told me there would never be an increase). Now, 1 year later, I just received an email today that I am receiving a 26% increase in rent. My rent has gone up 55% in 1 year since signing the contract. Stay far away from this place.
Great location and Clean property, Aimee and Austin was great and friendly. I appreciate the hospitality. Recommend will be given
Great great great!! Clean and friendly!!
I love this location! It's beautifully clean and the employees are super nice! Thanks Public Storage!
Aimee was excellent! Wiz at customer service!!! Quick, affordable and friendly!
Mercer team is awesome and I've had a great experience since I've rented. Thank you ladies
Aimee was great and very helpful, She is very much appreciated.
I went to buy a storage and the manager there Aimee was very polite and informative she helped me find a storage for a great rate oh and Jerry was helpful also.
Been using this facility for a year and they are great. They are efficient in receiving my packages + staff is always friendly. Also where I buy all of my packing material.
Public Storage off Mercer Ave they treated me very respectful and were helpful and knowledgeable especially Aimee, We highly recommend
Great experience with the staff and a very clean and secure place. I recommend this place for storage
Aimee is light yeard ahead of many top execs Ive known
Really no free and clean and cool
Aimee and Shanè are awesome and is a great representation of the company. I appreciate all of the help and to add the property is very clean and secure. If you are lookingfor a storage come here
It was okay
Best storage unit I've been to. Employees were the best!
Aimee was very helpful!
Great service from Aimee
Place was super nice staff was very helpful. Aimee was so much help and McCartney was very informative. I would recommend this location to anyone needing a storage in the west palm beach area.
Aimee, was very through. She was polite, fast and very efficient. I would recommend this storage to all of my friends!!!
Great experience here at public storage, the place is always clean and the staff is great. Highly recommended
The staff at this facility is exceptional: Ruth, Aimee, and David were all helpful, knowledgeable and well as pleasant. The facility itself is immaculate and we will certainly recommend this location.
I have been using this facility for over 2 years. Aimee is top notch and the entire staff has been nothing but helpful. The floors/units are clean and are at a reasonable price. I strongly encourage this public storage over competitors.
Came to location today shopping for a storage for my company to store some things Shane’ was there to help me Very nice young lady very welcoming And a joy to talk to Walked me around showed me my storage and how everything works.. Property was clean Smelled good No complain yet I want to thank shane for all her hard work Very nice young lady She is going far in life her spirit Is full of life THANK YOU SHANE
Aimee has given me incredible customer service over the years. I’m please to use Public Storage for many years to come I’ll because of Aimee
Shane and Amieee were so amazing!! So thankful for them and how awesome they were. Made my move and storage experience so easy! 10/10 recommend.
Aimee provided the best service! Super quick and friendly!
Aimee was awesome and made sure she communicated with me regularly in regards to my things and bill being late. Even when I was getting ready to move out she made sure I was aware of any potential charges. She was nice, polite, and helpful. What more could one ask for. Also it helps the place is always kept very clean. So props to all staff as well. Cheers.
Something nice right there.
Great place to rent from Great property
Great business and great workers Always clean and cool inside
Shane's is great sweetheart she's a keeper
Great clean storage facility . Shane was fantastic......
I love this place. It’s spotless and the staff here is so friendly and professional! Aimee is amazing and always goes above and beyond to help and answer any questions. I have 2 storage spaces here. I couldn’t be happier with the service and cleanliness of this facility.
Arrived to the location today and the managers have treated me great although they were busy this morning but having the experience with Aimee as the manager was great and I appreciate your service. Aimee needs a raise for the amount of work that I saw in the last 30 minutes and with her level of experience is beyond expectations. Keep up the great work!!!!! I had Ryan who assisted me with my rental but when you have a manager like Aimee multitasking getting everything in order and making us feel welcoming and comfortable. Outstanding customer service, I love this place just by the seeing Aimee do what she was doing to make sure the store was running properly especially after having a power outage in the area.
I love this place, it is clean and fresh I had some issues with another location. I was desparate, but Aimee and Ryan helped me with a big smile. I was able to get in the same day. Thanks a lot
First off, the whole staff is wonderful but in particular Aimee is awesome! Very friendly and very helpful and super professional. She made my whole experience better. If needed I will be coming back to this public storage. Thanks!
Shane’ the manager was great tried to help me transfer many thanks 🙏🏽
Kathy did a wonderful job sharing information and guiding us to the right storage unit for us. Couldn’t be happier.
Great service and clean facilities. Aimee is a wonder member to help you with all your storage needs. Will use again if needed.
Great service, Aimee was very polite and accommodating, and made the process very fast easy.
The staff is very friendly and willing to help in any way!
Amy at public storage was super helpful and professional. Thank you
Public storage has been a big help nice work ladies!!!
Great experience. Everything was super quick and easy. Jessie was a big help!
I have a fast growing small business and Publicly storage has been a lifesaver. Open until 9pm so I am able to juggle vending events throughout the day where I have to come several time a week. Wouldn’t rent anywhere else. The cleanest and customer service is #1 on Mercer Ave!! They need a raise Aimee is exceptional.
A very pleasant atmosphere to work in. Clean facilities, what better way to store your home goods or business needs, than a clean, secure location. Thank you Aimee for training me on getting it right.
Great service...highly recommend!
Aimee is the best on costumer services. She is really kind and very professional and the most important, she care about Public Storage customer.
Always helpful!
Excellent service
Latycha was great! Highly recommend
Nice clean facilities
Aimee and Dezmond they were awesome. I felt like they wanted to make sure I had what I needed.
Friendly and Kind managers. I would recommend this place to anyone that is looking for storage
My mom decided to move to West Palm Beach and needed storage space. We were not sure of the size of storage space that would be needed but Donna work with us on our storage needs during the actual move. This gave my mother so much peace of mind. I definitely recommend this Public storage site. It was truly a pleasure to work with Donna. Thank you Donna and Public Storage for making a stressful situation into a more calming experience.
Great Location. Easy move in and move out. Very Clean and Safe. Jessie and Aimee made the whole process smooth and effortless. They will not disappoint you, and they did it with a smile.
Dezmond and Aimee did a great job helping me and me i would use mind coming back to public storage.
Great location. clean and nice. super friendly staff
Latycha was a great help.super nice
I went to public storage and Dezmond helped me. Very helpful and understanding on my storage needs. I would recommend this spot to anyone. Very clean.
Very professionals
What i do in my freetime is no Juans business but this place is the best for my storage. Very clean and nice staff!
Needed a place to store our stuff when we moved and so we here we are. Property was clean and secure and the staff have been lovely. Like a big safe closet away from home!
I came by yesterday to get a space for my move today and I had a wonderful experience dealing with Jesse. Josh was here today as I was moving in and he was great with helping me with any questions I had. The property is very clean and my daughter and I were impressed!
Dezmond and jessie was very professional and has a very clean property. This location is very great.
Dezmond was very awesome great personality even gave me and my wife bottles of water instead of drinking from the water fountain. I recommend him to anyone.
Best place in town with security cameras
Excellent services, nice people, Aimee my friend is there, always helping me, thank you so much
Aimee and Jessie were extremely helpful and kind!
Very friendly very lovable I would come back again as needed
Ramona & Aimee are both great and wonderful. This is the best storage unit, Its clean, new and conveniently located. Deff 5 Stars
Im so satisfied with the great services I receive while storing my valuables at this public storage location.also the front dest staff has the best customer service.
I really appreciate the service that each manager provided to me ever since I been with this company and I would highly recommend this place to any one plus the property is always clean from the floors to the restrooms. Aimee was the one who assisted me with my move and I really enjoy her spirit and when I come in she knows me by name. Thank you staff of public storage keep up the good work
Outstanding Staff. Especially, Drew & Aimee. They went beyond And ABOVE Superior Customer Satisfaction. Thank Yoy
I had a great experience with Aimee, nice smile and very helpful.
Clean new facility, great staff!
I can’t express how extraordinary Ramona Provides customer service going out her way to making sure everyone is satisfied I would never think twice about giving more than five stars.
Ramona was the best help moving into this facility. Courteous, helpful and made this move easy.. it was a pleasure becausr of her and this facility is beautiful.
Laura was the Best and so helpful!! Great place and staff!!
Aimee was extremely helpful and friendly. Very clean environment. I highly recommend this storage place!
Horrible people and horrible service
This is by far the worst facility I have ever been to they are micromanaging everything you do there. they harass you about everything that you are bring in. What you are doing. It took me one week for me to move out and I'm not the only one a lady that moved from across the street move to write back to her old storage facility because of the staff and not to mention the moving company of three gentlemen that were being harassed the whole time about everything they were doing. It's the worst place Public Storage shouldn't put their name in this facility.
Great staff and great customer service!
Very disappointed and extremely disgusted of how they treated me. Very rude people! I only lasted 1 week. Im so happy i moved next door to the other facility.
Donna was very thorough with the sale and the entire staff was exceptional.
Service was great and Aimee was very helpful. Secure facility which is very nice. 👍🏼
Aimee and all the staff at Public storage were so helpful and friendly! They made getting my spaces so easy!! So happy I chose this location for my personal items! I highly recommend them!! Super professional and nice!!
Aimee and Ramona were very helpful and very efficient when I got my 5x10 unit. The property is clean and very organized.
Aimee and Ramona has been really amazing every time I see them they are always smiling and waving to each customer on every chance. I would like to recommend this nice facility and great customer service to everyone
Aimee was very professional and showing us the units and that’s why am moving my stuff from one storage unit to another and also saving a lot of money
Great staff! Friendly and extremely supportive. Nick Lambert
I had a great experience at this Public Storage Unit! I worked with Josh and he was fantastic! The whole staff is very nice and professional. I’m very satisfied with this service!
Sabrina made this experience really easy, it was quick, easy! She was very personal and I left here with exactly what I was looking for! 10/10 recommend !
Friendly staff, clean atmosphere, excellent customer service and a special thank you to Ramona for getting me started...she was amazing!!!
Amiee Graham was the best,nice, sweet ,easy going.I was having a bad bad but seeing her smile made me feel good there should be more of her working here.
Staff is awesome and supportive' Ramona and Amy are the bomb They helped me through such a difficult time They are professionals and all smiles
Very pleasant staff and customer friendly
Our first time at this facility, we had a client who wanted a first floor unit..Ramona took us for a tour & helped client with the contract. We were able to unload before contract was finished. Thank you, from the 'A Special Packing' Team.
Amiee did an awesome job helping me with my rental. I never stored before and I didn't know what to do. She was kind and patient with me, and she answered everything I had a question for I will tell everyone I know how great she was to take the time to help me. thanks Amiee your the best for being patient .
Aimee really made a smooth transaction to get into a new storage this morning.
Pleasent people and great service. Extremely professional and personable.
Shary helped me quickly and effieciently.I havent had auch a stressless time moving ever.These people made me relax at the hardest time of my life.Romona and Josh also helpwd make me feel totallt comfortable.
Absolutely the most friendly and accommodating team I have ever met. They treat every customer like they are family. They greet me by name every time I am on property! Extremely clean facilities. Very convenient for those on Palm Beach. Units will go fast, act now!
This facility has A plus customer service, when i visited I was greeted by 3 ladies, Shary took care of me she answered all of my questions with a smile on her face. Glad to be one of the first few customers.
I Came in on Thursday the week of the grand opening to ask for prices and they went out of their way to place me in the proper space, they answered all my questions and were all very friendly.
I have been to this property many time & the property is very neat & clean, walking in the employees were very nice to me. They answered all my questions and were very knowledgeable. They made my visit very enjoyable. Highly recommend!!