Public Storage Self-Storage Units at 850 S Dixie Hwy, Pompano Beach, FL

Nelta was very professional and very welcoming I will definitely recommend this location

They keep charging extra .

I admit I’ve been consistent with storing at another local Public Storage location that was nearly perfect, and chose this location due to unit size availability and pricing. Was much better, but got what I paid for example as going to the unit two days after moving my apartment furniture in (short term this time), I was shocked to see a number (too many) roaches crawling al, over everything. Management says they’re going to take immediate action,and we’re great and I believe they will try to help, but I also treated the area myself as well, just to make sure. Still recommend Public Storage, and this location, just be aware.

Public Storage at the Dixie Hwy Location has the Very BEST and most Joyful Employees, Nelta & Mark are the Best most friendly and professional people you can find to take care of any of your storage needs.

Updated 9-29-2023. While my experience at this location has been for the most part 5-star I am disappointed with the inaccurate information I was verbally told at the time I rented my space. I was one of the first to rent at this location which was brand new at the time. I asked Jasmin how often does Public Storage generally increase the rent (the prior rental facility I was at was raising rent every few months). Jasmin said generally the first rent increase is at 6-months and then every 12-months thereafter. My initial rent lasted for 8-months and then the first increase. My first increase only lasted for 4-months as I was just notified of yet another increase starting on November 1st. 2023. I am discouraged by the bait and switch these rental facilities play with their customers. If we're told one thing that is what the company should stand by. I called the DM today and am waiting for a call back. When I spoke to a young lady at the location today I was offered to rent a smaller space which would have a reduced rate... that would mean I need to spend hours moving my things from one space to another... and why? They will only increase the rent on the smaller space in a few months anyway! ------------------------------------------------------------------------------------------------------- I recently rented a unit at 850 S. Dixie Highway. I was greeted by Jasmin when I entered the rental office, she was so helpful and very customer service friendly. There was a small snag that had to get worked out and after speaking with Nelta (also VERY nice) and Curt the issue was resolved quickly and to a 100% satisfaction. This facility is brand new and very clean. Parking by the rental office and the unloading area for the storage units in the climate controlled building is limited but otherwise I would highly recommend if you need storage space to come to Public Storage. P.S. The technology is great at this location. You can access the entrance gate, the door to the common hallway in the climate controlled building, and elevator right from your smartphone. No need to press buttons on the keypad anymore!

Kay was very helpful, nice, and well spoken I recommend this storage service to anyone who asks.

Nelta was a great help and I will be a lifelong customer for Public storage because of her

Nelta was very outstanding 5star plus for you

This was and is a horrible experience at this location! 1st: No one is ever in the office to assist you! The facility do not care about your personal items AT ALL! They do not have a protocol as to missed communications on thier behave! I put my things in a PAID unit on Friday to have everything THROWN AWAY by Wednesday! Now my 4 year son and myself(being 5 months pregnant) have no set home and NOTHING AT ALL! Everything I've worked for was thrown in the TRASH! All of our important documents, baby pics everything is gone! BECAUSE EVERYTHING WE HAD WAS THROWN AWAY! With no remorse from the company! No one in the facility has nothing to say about it. So please reconsider doing business with these people! They don't care about your items!!! They will throw it away without your knowledge!!

someone fraudulently using my storage some random guy has been paying the storage I closed off over a year go or so i thought I called the manager and apparently they are in on this illegal scheme someone is paying by calling or in person the storage unit 2161 that I closed off over a year ago somehow the manager said as long as they’re getting paid it’s not a problem she doesn’t think fraud and lying and lack of integrity is a problem so I’m convinced she’s in on this illegal scheme ; unit 2161 I closed it last august and some vagabond keeps paying and using it ; my name still shows so public storage better remove my name and close it down ; litigation pending against both Public storage and the vagabonds who incognito are using my identity against my wishes;identity theft

Stay away from this place! Our bay was broken into. Someone picked the lock. Since there wasn’t forcible entry our claim was denied. Definitely an inside job. No cameras inside the hallways.

Kay was very helpful and nice

5 star great service good customer service the old man at the office is really professional and helpful. Just perfect

Hi, my name is Elvis i’d like to share my experience with you guys public storage. I like to say that Kay, which was awesome. She was very polite. Very courteous little funny, very good sense of humor and awesome and dealing with customer service so I got to say if I could give her more stars, it would be 10 all day. Thank you Kay.

Just moved my stuff from one location to this Public Storage at 850 S Dixie Hwy. I cannot say enough about how helpful Kay was in the office. Smooth transaction and exceptionally helpful. Thank you Kay for all of your help.

Ms. Kay was so pleasant and had great customer service skils. She is very knowledgeable and talked to us about options. Keep up the good work, Kay. Thank you, Wanda

I'm delighted to give Manger NELTA at Public Storage a well-deserved 5-star review! NELTA's exceptional assistance truly made a difference during our moving process. Her professionalism and dedication went above and beyond our expectations. She transformed what is usually a stressful time into a much smoother experience. We're incredibly grateful for NELTA's hard work and support. Thank you, NELTA, for making our moving journey easier!

Nelta was very helpful very nice person

The staff at this location is exceptional. Especially Nelta the customer service rep. She makes me feel like part of the family while she goes beyond the call of duty to make sure I'm informed and all my needs are met! ...Thanks again Nelta and the Public Storage family!!

Awesome staff very great customer service reasonable prices I highly recommend this company and give the amazing lady who signed me up a raise she deserves it in my opinion

Prices are basically in line with everyone else's, staff was courteous and helpful,if I can't find it on Amazon, this will be my plan (B)!

Kay was very helpful and and the process smooth and quick if I can give more then 5 stars I would amazing customer service. Would recommend the location very clean and location offers so much security on acess to building. Thanks again kay!!

Be careful!! Just closed my unit. They entered my closure date two days later and tried to make me responsible for the entire month of July.

Great customer service with Nelta

Kay is the best thanks!!

Kay and Nelta gave me great service and were friendly and helpful.

Nelta was very professional, kind, and thorough. I came in because my dad passed away recently and I needed assistance with closing his account. Not only did she provide above and beyond service, but she was very empathetic during a difficult time. I appreciate her assistance and candor. Thanks, Nelta!

KAY gave me great service. Getting a unit was easy and quick. I got in the old building inside, door is weak. Nevertheless, friendly service and very clean facilities.

VERY OUTSTANDING CUSTOMER SERVICE I HAD AN EXCELLENT EXPERIENCE

I’m grateful to have been helped by Winston. He was super nice and helpful and I really appreciate everything. He deserves a raise for working very hard. Thank you Winston!

Nelta helped me with what I needed 4 storage. Very nice and clean environment..

Winston and Jessica are superstars at their jobs. They deserve a raise for superior service and kindness. 5 stars

Appreciate Winston he’s helpful . He took care of my pops and I. ! He deserves a lot of cred

Winston was very professional and courteous.. best public storage representative in south Florida

Nelta was really nice and paciente.

Winston helped my boyfriend and I and was the nicest representative we’ve worked with at Public Storage. He deserves a raise, thanks again!

Look very carefully at your contract in 6 months they increase me 40% They trap you Moving to another place soon Very unfortunate on they part

Jessica & Winston were great & helpful

Winston is always on point.checke on me constantly and goes Beyond his call of duty. This man deserves a raise or praise. This man is the best.

My listed 10’x10’ was a 10’x9’ in reality when I pulled my tape measure out. Staff is great though, Winston was super helpful transferring me to better space

Great place! And at the office they all are very helpful and understanding!!!Thank you!!

Excellent service!!!! Winston is great!!!!!

Best representative that I've worked with. Winston was great. He helped my family and I move our items out our unit without hesitation.

Nelta was very informative and was also nice

Mrs. Nelta was very helpful and very kind, and a great listener thank u for being good at your job

Winston Jessica and Mercedes’ was amazing wonderful customer service make everything go smoothly thank you guys

It was a pleasure to work the team at Public Storage, I have to give a special shout out to Winston. He went above and beyond in helping me look at different size storage units in different locations in the facility until I was able to find the right one for my needs. Winston, thanks so much for your patience and perseverance. Very much appreciated!

NEED OUTSIDE STORAGE 10X 25OR 30 ? GROUND LEVEL MONTHLY ANNUAL CONTRACT IS AVAILABLE ?? TRUCK NEEDS TO PULL UP TOO

Diana was an absolute doll! Thank you so much for all the help today

Nelta is very nice and nice clean facility

Nelta was very professional friendly she is very helpful

Staff is very nice

Melts and Mercedes was very helpful and explanatory

Las chicas son muy agradables y me atendieron de maravilla … el idioma no fue un inconveniente nos comunicamos muy bien y encontró un un espacio para mi adecuado a mis necesidades ….excelente atención y las felicito !!!! Estoy agradecida ….

I love ADA she give me the best customer service and help me with all my questions. I would definitely recommend this public storage thanks to her help !!

I promised Ms.Nelta that i would do a review for her because she has one the best or should i say excellent customer service she’s very informative i definitely recommend this place and when you go there just ask for Nelta.

The at the front desk was very polite and friendly she gives great information thank you

Great experience at this location

Had a unit for about a month here and got the first month for less than $50 at the end of the day. Never really had any problems at the unit. My locker was able to remain bug-free during my stay on the third floor and the climate control was nice too.

Nelta is best property manager in this company!! Great customer service, she helps us a lot!

Jessica and Nelta has the best excellent service great facility as well.

Great service always

Miah, Jessica and Nelta all deserve a raise$$$♥️♥️♥️💯💯💯 Curt Confer needs customer training classes. And I am available to teach😊🌈🦋

What a pleasant, informative storage rental experience. All of our questions were answered with courtesy, competence, and patience. Thank you for providing for our storage needs.

Easy to use. Great security features

Good costumer service here

Nelta and Jessica were amazing and very friendly. Their very knowledgeable and professional. Please look into getting them a raise or some type of reward due to being an asset to your company.

Pompano Public Storage is probably the worst one. Front desk girl treated me like she's the black queen of the world and we're all inferior. She kept me waiting when I was first and helped other people. She obviously has a hatred against white people with accent. The manager was there. I asked questions but not once he looked at my face and answered me. He treated me like I'm a ghost. These people are so discriminating that they will make you feel horrible. Later I learned they treated my friend who was there to rent a storage the same. Something is wrong with the staff. Manager and that nasty girl have to be fired.

They have good customer service and have nice people so go rent units with them they charge at fair price.

Thanks Pearl and Jasmine for everything ! Super easy

Very clean facility and the girls are amazing

Cheap storage place but some storage cabins are really high and you need lader for that. Dangerous.

Nelta had outstanding customer service and helped me with every question I needed to know

Staff is awesome & accommodating! I was there on their expansion opening day and they helped me secure a larger unit. Thank you for making it easy!

Best service ever

Great customer service so very well informative

Thanks you for sharing your experience with my family and I have a good day god bless you for caring about how much you care for me thanks

Nelta has been a supper help great customer service

Nelta has great customer service

Nelta was very helpful with great customer

Great storage place!!!

Nelta Has great customer service

Nelta is the best you guys have to her more money because she is doing an excellent job with the property

Nelta is always so professional and welcoming!!! It’s always a great experience when I go there ☺️🤗

Nice atention and helper the best 👍👏

Excellent customer service

Nelta is very nice and helpful and informative. I recommend using this location for storage purposes. Thanks very much Nelta!

Awesome facility....even better secure from shermetta and Nelta

I had to take time out of my busy schedule to give a shout out to Nelta and Jasmine at the south Dixie location. They are the best the customer service here is 5 star. These people really do care and are always looking for ways to assist. If you're looking for a storage facility look no further. Thanks again Nelta and Jasmine❤

Excellent customer service ; I’ll recommend this storage place again.

Always professional and friendly atmosphere... Nelta and Jasmine were very helpful and informative when it came to what space to choose and why. I appreciate both girls and just want everyone to know about my pleasant experience at this place. They Rock!!!!!

Nelta and Jasmine is very professional

Great customer service 👍

Nelta is Very helpful and it was an easy process

Came in to make a payment Nelta is very polite and patient

Nelta was very helpful and made it easy to rent

Good place and location. The administration is really helpful and friendly.

AWSOME COSTUMER SERCIVE BY MARCLA

It's a awesome storage the hospitality from Marcela is great I would recommend any one

I love this place.. the manager Nelta is always professional and she answers all my questions.. really recommend this place for all your storage needs! 10/10 for customer service and professionalism!

I received professional courteous customer service from the property manager Telta. She was very helpful in providing service for my storage unit.

Easy access, hood working doors

Nelta provided excellent customer service

To drive to my storage the parking is extremely narrow. If u don't have the app to open gate you have to get out your vehicle and put in ur code. Its a NO for me.

Can't remember what number is my storage my name is odalys Acebo

I have been a customer for over 2 years and it is a great facility. The manager Nelta is very cooperative and i feel that the place would not run right without. She is a very valuable employee. I've had other storage units at other places and they were rude and uncaring. Nelta is an asset to your company, don't lose here. Thanks, Scott Walker

GREWT SERVICE THE WOMEN HERE ROCK

Good morning. the facility is cleaned every day the staff is very polite especially Nelta from 850 sw Dixie hwy pompano beach fl She gets A a5 Star.

Very nice

Nelta was very helpful great customer service

Very satisfied with Nelta and Markala's customer service skills, they are professional and friendly.

The girls are very helpful very nice

Very satisfied with my space it was very easy

Been a customer here for a few months now the girl at the front is very friendly great customer service I would for sure recommend my friends to this location.

It's public storage. You get what you get. Looks safe, feels safe and it holds your stuff. Not keen on the $15 a month mandatory insurance. That is a rip off.

Actually 5 stars for Markala! She was very helpful and friendly. A very good employees. The place is clean and close to our apartment. After the experience we had at another storage place, finding this place was a relief.

When I say A+++ customer service. Markala and Nelta are off the charts. I was frustrated and had a migraine. But from the moment I walk through the door until I left, my migraine disappeared. They should teach a class on proper customer service. The passion for helping I experienced. Truly changed my mood for the better. I truly appreciate everything you did for me. Thank You is not enough. ❤️❤️❤️

The worker Marsala was awesome

good location

My experience at this public storage facility is awesome.. Great staff and cleanliness.

Nelta provided 6star service. Give her you a raise

They never took my unit to auction I was 5 daysvahed of that but they took 5 thousand dollars worth of equipment engine parts. And left half of my things in there. Raised my rent rate 3 times in one year. Very untrustworthy practices

I came there to pay my grandmother's storage bill and I met your employee Sarah. She very sweet very nice and has great customer service you guys should definitely keep her.

The young lady at the front, Nelte, is very helpful and was very accommodating to my needs. Always answers any questions I may have and i’d very professional. Thank you!

Terrible experience! Our unit was ROBBED, they got NO security as CCTV aren’t working and most of the time, the access doors are just left open and the staff is NOWHERE to be found even on weekdays (so try your luck going multiple times a day or the entire week). Our storage padlock was GONE and REPLACED by a NEW one. We had to make appointment with their area manager just for him to cut the new lock which took a week!! When opened, we discovered that almost 2/3 of our belongings were stolen especially the valuable ones. Both staff and manager were not helpful at all and did not show much care. They just told us to call and report to the police and file for an insurance claim. Tell you what, their own INSURANCE (which you are required to avail) does NOT cover such theft as there were no evidences of forceful entry documented. Such a joke!! Our padlock was cut and replaced by a new one and our belongings stolen!! So who the heck did it?!! And who is accountable for it??!! Also, the staffs only seem nice to new or possible customers, they do touring around and let the existing customers wait and play hide and seek! So BEWARE!!!

Easy peasy

The girl at front desk had great customer service

Jessica and Curtisha were so great! Very helpful and nice. Also Pam called me right away. Everything is very clean including the bathroom. I'm a happy customer. Thank U!

Came in and made a payment and Nelta has great customer service

noy reserve un espacio y las chicas que trabajan alli las dos son geniales, lo que mas me gusto hoy es que encontre quien hablara espa;ol muy amables todas

Went out looking for a storage and Nelta Was very nice great customer service

Came in to get a storage and Nelta was very Nice and helpful

The customer service is awesome Nelta is very nice

Nelta was such a great help

Nelta has been a great help i was very stressed out with finding a parking and she has truly helped her customer service is amazing i will definitely recommend this location to family and friends.

Was good at first but they keep raising the cost for rental. Nothing gets added no extra security or anything no garbage cans if we gotta throw something out. cleaning my unit up to find another storage place to rent

I had an. Bad experience dealing with a landlord. I moved out and came back 5days later. I was helped by Melta their front desk customer service representative. She doesn't know she helped me save over 50k Worth of my business asset and property. I recommend them to you. I wasn't special they are just helpful. Thanks Nelta Major

It's oksy

Nelta has been a great help during My moving needs she has excellent customer service she makes you feel like family she is a very hard worker.She is very nice and beautiful :) I will like to ask her out

Nelta was very helpful her customers service has been great thank you for always being you

Nelta was very professional and courteous in helping me with my reservation. She answered all my questions and concerns about the rental process. She represented herself and the Public Storage Company very well. Thank you for all you do to support your customers. Your customer service and professionalism is much appreciated.

Great service

The best storage in Pompano! And Nelta is very nice and Friendly!

Nelta was very nice

Nelta was very nice and kind she has great customer service.

Nelta she was very nice and helpful

Awesome service from Nelta she has great customer service!!!!

Nelta was very helpful thank you

Nelta has been a great help during this hard time she has excellent customer service she makes you feel like family I think she deserves a raise she is a very hard worker.

Nelta was very nice she has great customer service

I am at now store 850 S. Dixie Highway, Pompano Beach for a pleasurable experience here now with Marsha also very helpful individual is an asset to your company

👍👍 Great Staff! I've had nothing but pleasant experiences

My service from this storage facility staff was very great assistance. I best recomend 😉

The girls at this storage place was very kind and there customer service excellent

Very fast and friendly service The Young Lady Marsha was very Professional and nice

Nikita was give me the best service in im always coming back to public storage and she was super nice 😎🎯

Nelta was very awesome thanks girls

Nikita

My experience was excellent. Very helpful and efficient.

Nelta was very nice and helpful she answered all my questions.

When I met Marsha after being late she was welcoming, informative, and very sweet. I was in a bad place and she was sincerely compassionate. Thanks so much. Great customer service

Masha was very helpful and professional. Our experience was fast and we we’re giving everything we needed. I recommend this location to anyone.

Nelta and Marsha was amazing. Thank you ladies so much for such an amazing experience. If I ever need a storage, I will be back right here.

Warm welcome as I was expected,and still a half hour late! Genevieve and Nelta were officious and efficient, making things as easy as possible and getting me in and out quickly. Best customer service. I will recommend.

Theae ladies helped me tremendously!!!! Thank you

This has the best customer service I've seen so far.

The best costumer service, very professional, pleasant and honest.

Nelta was very nice and polite she is very professional I recommend her each time anyone comes in you will not be disappointed thanks nelta

Delta and Marsha are really good help customers out. It's been since 2017 when Ebony was around that we started here. I highly recommend this location!

Marsha was very great to me. She ensured all my needs were met.

Nelta was very professional she explained everything about the rental process to me and she is very polite

Nelta was extremely helpful i was late on my rental and she waited for me and im glad she did

i have a unit at the dixie hwy location in pompano beach and have found the facility to be kept clean and secure. the people that work there are all very friendly and helpful. the management is excellent and they are always willing to go that extra mile. i highly recommend public storage

Nelta was very helpful and was nice thanks for helping me find me a space

Nelta was super awesome she was very helpful and kind.

Friendly and knowledgeable Marsha was very professional

Is short term (2 weeks) car storage available at your facility?

Marsha was amazing. She was very patient and kind with me

We needed a unit fast went to this location Ada a very sweet and funny lady she help us she was by far the best customer service representative I’ve ever deal with, awesome attitude she’s the best

Nelta was very nice and She is beautiful

Nelta is very undertanding and helpful with helping me find storage

Nelta was very helpful with helping me find the right side storage

Nelta was very kind and professional she helped us find the perfect storage for our needs. Great business as usual!

Ñelta was so very nice and helpful

Nelta very efficient. Beautiful personality. It was a pleasure.😘

Nelta was very helpful

Nelta was very helpful and nice

Jameslyne and Nelta was awesome thanks again

Vanessa did a great job was so nice she help me with everything i needed today

Nelta was very nice

The girls at the office are very kind I'm glad I went to this storage place I have gotten a good size space. I would definitely recommend this location.

Nelta and maria was very helpful

Came in the other day to get a storage and Nelta or Delta I'm sorry if I'm saying her name wrong but she was so very nice to me her personality is just one of a kind she is very understanding she listens to me and I know I talk her ear off she seem to not mind she even ask me questions she has a beautiful soul and her customer service is incredible I'm very glad I rented here my storage space is just right and the price is not bad.

Nelta was an awesome representative of your company . Very knowledgeable and very helpful . You should hire more like her !!!!

Everytime I come in Nelta is always helpful she is very nice

Had a good experience. Staff was very helpful. Nelta was so nice to us. Thank You!

Nelta and Jameslyne were awesome and the customer service was great and I would definitely recommend this place to everyone.

Excellent customer service. Rent a little expensive, specifically with the insurance is expensive.

NELTA is very polite great customer service I recommend this storage here and ask for her💖💯

Great service and friendly people

Nelta I thank you for your professionalism keep up the good work.

The staff was very friendly!

I really enjoyed the two girls that worked here jameslyne, nelta. Very polite and professional

its always been a pleasure each time i come in the office Nelta has great customer service she is very friendly love her personality.

Employee Nelta was awesome. She was friendly and efficient

Nelta was a great help with finding me a good storage she is very nice

Nelta was very nice. 😀

Old buildings and first month is NOT $1

Nelta and Maria was very helpful with searching for the right space thank you ladies

The girls Nelta & Maria were so helpful and kind in helping us with our new storage bay. Thanks so much!

The girls were amazing! Was in a very bad situation not thinking straight and the ladies helped me every step of the way even helped me switch storages when I picked the wrong one! Would recommend this place to anyone!!

The girls at the Public Storage are AMAZING.. They treat you like family and that's something you don't see very often. I would recommend this storage to all my family and friends. Great job ladies for giving my sister the most Amazing and Caring services.

Nelta and Maria was very nice and helpful very professional

Nelta and Maria has great customer service

Omg the office girls were awesome. Thank you for such helpful great women

Nelta was amazing truly excellent service!

Se resuelve aquí con el espacio!.

Maria and nelta are great team work together helps us find the perfect spacd they are work amazing together thank you for the great service

Been a customer here for a while now and Nelta has been very kind and helpful her customer service level is excellent .

Nelta was great and awesome and she is also beautiful

Nelta and Maria give exceptional service, and are very professional.

Horrible company. Rented a spot for a trailer. Never told me that they were planning to kick everyone out to build a new structure. Never sent notice. Found out the morning of the last day when they kicked everyone out. I was stuck searching for a new location. Total waste if time and extreme inconvenience. The only thing they did offer was a new location I can store my trailer at which was over 20 miles away. Not very helpful.

Nelta was great customer service is excellent

Excellent experience very informative and trustworthy. Maria and Nelta

Maria and Nelta was very helpful they both have great customer service

Terrific staff-efficient and attentive! The storage areas are immaculate!

due to a problem that was done five years ago at this place I came in to find out there was a big mistake and I talked to nelta and who is one of the best of the best and she took care of me very very well and explained everything to me very very clearly so that I understood everything and I want to tell you that I'm so happy that you have her in your company and to be with you cuz she is the best of the best.

Great service. Nice team working together. Both ladies were knowledgeable and nice. Decent prices also. 5/5

Poor additude people

Nelta help me find a great space for my vehicle she is very kind and beautiful great customer service and she also has a great smile thank you for your help

Great customer service

Great customer service! Especially Jameslyne at the front desk. Very friendly atmosphere and good prices.

Jameslyne is a very nice young lady everytime I came in she always do her best to help me with what I need and answering all my questions very professional and great customer service. I differently recommend people to come to this location

my sells representative was amazing Nelta

Nelta was excellent very great customer service

Nelta was very nice and helpful she also has great customer service

Ada was great help finding us find the perfect storage ... only issue was we had to walk alot due to the fact that the golf cart wasnt working

Nelta was very helpful and kind her customer service skills is excellent thank you for your help

Employees very helpful (Nelta) thanks.

Nelta is the person that me out with my storage a very kind, friendly person with great customer service with a smile I recommend any person to ask for her in the future.

Nelta was very nice and polite she help me find the right size space thank you

Nelta was very nice and helpful location is decent

Nelta is amazing. Excellent customer service skills.

Nelta was very helpful in helping get the proper storage that I need. Thank you.

I had the pleasure of meeting Nelta who was very accomodating and helpful during the entire process. Highly recommend this place and ask for Nelta.

This was my first experience with any type of storage facility and Nelta made the process easy and fun. Upon arriving my husband and I realized that the space the we reserved online would not be large enough to accommodate our needs. Nelta proceeded to show us the next largest space, which suited us perfectly. All in all, we had a very positive experience with this facility.

Nelta is best!!! Very helpful and detailed. I enjoyed her services, talk and smile. Hope to work with her again soon

Been a long time customer and every time i come in Nelta has been a great help very great customer service thank you

Outstanding customer service very helpful great experience most definitely will return in future if needed special thanks to team members Jameslyne...

Nelta is very nice and calm she provid the best service

Nelta is a good person she is very nice very pleasant thank you

Nelta Was very Nice and helpful

Jameslyne were very nice she takes her time to help me with everything i need.

Nelta did an awesome job with helping me find the best space for my items she is very polite, very nice smile, and great customer service thank you.

Nelta and Latasha was very nice

Jameslyne was a great help

Jameslyne and nelta has been a great help they take there time to explain everything to me

Nelta was a great help she has help me find the right space for my goods now I know that my goods are protected thank you ,and to everyone looking for a storage come to this location she makes you feel welcome , great with her customer service

Wonderful & helpful staff here. 3 stars because area is not that safe.

My mom and I loved our experience with the worker named Jamelyne!

Nelta is very nice she has great customer service her smile just brighten my day

Jameslyne is very nice and helpful

Jameslyne and nelta are very helpfull they take they time help me with my storage needs

Nelta help me with my storage she is very helpful and friendly thank u

Nelta help a lot with my storage is the best

Nelta was awsome she help me out with my storage needs

Jameslyne is very nice great customer service

An employee at this storage place by the name Nelta was so very helpful she's so kind her customer service is perfect, after a long hot day just looking for storage she happen to find me the right space it went so easy because I was really stressed out looking for storage and she just calm me down with her energy she's very friendly she explained my lease to me and everything else thank you so much Nelta that day just made it for me.

We had a great experience with Public Storage on Dixie Hwy in Pompano Beach. It started with excellent customer service with a fantastic onsite staff member called Nelta. She is wonderful. Very knowledgeable, helpful, courteous, and friendly. She walked us through all of the options and made things easy. Hard to find people like her, so when we need storage space again we will definitely use this location.

Nelta was very nice, great customer Service the property is also clean

Last week I went to this public storage I met Jameslyne. She was very nice ,and pleasant to me. In addition, she takes her time to help me with everything that I needed, including great customer service. I will recommend all my friends and families to come rent at this location. Congratulations Jameslyne!

Nelta and Jameslyne are very helpful you girls made my day this morning great personality great job guys

My storage room's ceiling collapsed months ago and nobody is responsible for the damages... The room has termites and I'm sure the termites are all over the place...the city of Pompano safety inspector inspected the unit and gave the company a warning but the manager never contacted us...a real disaster !

Great Service And beautiful girls

Nelta was awesome

NELTA has the best service ever very professional

Jameslyne was awesome and super helpful. Perfect location and clean premises!

Never a bad experience. Very helpful.

Nelta has one of the best customer service she is willing to help anyway possible great job thank you

These ladies are very nice and great customer service; Nelta and Jameslyne.

Jameslyne is great person and help me a lot to get a space... I really recommend the people to rent in this place with her.

Nelta has been a great help her customer service has been very pleasant she listen to what i need thank you so much

Nelta was a great help

Went to this location to price and view units the staff Nelta and Patrice were very professional, helpful and informative....very good staff.

Nelta did a good job great service

Find another storage unit! It’s been an uphill battle since the first day. The one and only unit they had availabile in my size had holes in the walls on 2 sides. And as the units are only separated by dry wall (no metal mesh or anything else to prevent someone from punching a hole and grabbing what they want!), it was promised that the holes would be repaired before my belongings were moved in. And of course not! The hallways in the supposed climate controlled units are so narrow that even my movers complained! The temperature is frequently cooler outside the building. Further there appears to be no schedule as to when staff will be there. I have popped by on 3 different occasions at varying times only to be met with a sign indicating “management will be back at...” Meaning I had no access to my unit when convenient to me. I guess one must make an appointment in order to into ones “self-storage.” Do yourself a favor and pick another place. I find the staff full of excuses and appear put out if asked to perform their job!

Great service

Nelta did a good job with helping me find a storage space great job thank you

Nelta and Jameslyne are super nice and are always asking how they can help

The ladies were very helpful even though they were using the new system...

Nelta was a great help I haven't seen any great customer service like this in a long time great service nelta

Nelta and Jameslyne was a great help good job girls

Nelta was very nice I really appreciate her she is very polite

When looking for a storage space all over came inside the office and Jameslyne and Nelta greeted me with a smile and they help me find a space with the right price the customer service there is wonderful I would definitely recommend my friends and family to rent at this location

Nelta and Jameslyne did a good job on helping me with my move in good customer service

The services was so great jameslyne was very friendly and kind great customers service she was smiling the hold times i will recommende my friends and family to here

Nelta was very nice and very patient great service

Nelta is a good person in heart when I come in to make my payment and the staff is warm and welcome.

At a moments notice, I needed to find a storage unit ASAP. I showed up and there was only one 10' x 10' unit (with a 16' ceiling too!) left. It had easy drive-up access, an electrical outlet and light inside, and very reasonably priced Unfortunately, the prior tenant had left a mess and was it was in process of being cleaned out. Tricia was at the front desk, and when I explained it was critical that I needed it today, she called the district manager to get someone to help. When he was unable to send assistance, she did it herself in the middle of the day in the Florida sun, calling me back in less than 90 minutes to say it was ready - very rare to find service at self storage facility like that. Originally I had give it this location five stars and then took one away because after one year, they raised the rate 17%.

Ahhh, Nelta was fabuloulously helpful, kind, pleasant, and patient. The entire staff was really easy to work with, and I would highly recommend this facility to anyone!

Outstanding service. Painless quick transfer to a newer nicer unit. Thanks to Ebony for her professionalism.

I so much appreciated Your Super Employees, Ebony, Nelda & Jameslyn when I was renting one of the Public Storage units during a recent hurricane! With an office full of customers, they were amazingly calm & extremely perfessional! Please thank them for me!

Been here for about a few month. The service Ebony has given great

Customer service is good at this location. Went to the Storage with the green doors they were rude and nasty. Ebony and Nelta was very helpful and informative. Thanks for everything ladies

This location was very convenient for me The service was wonderful Ebony was very professional and informative. She is a gem. She know what she is talking about. I would recommend my friends and family to rent at this location. Thanks Ebony I appreciate everything

Ebony and Jameslyn are wonderdful they were so helpful. Thank you ladies

The customer service is great , ebany is very friendly she is fast at what she does...

Ebony was very helpful I appreciate everything she did for my Auntie . she worked in stress and left out with a smile on her face .. Thanks Ebony