Public Storage Self-Storage Units at 1600 W Sample Road, Pompano Beach, FL

Rachel was awesome, she helped me with my new space and she was very polite and professional. Thank you Rachel and Public Storage for hiring an amazing person!!!

Great customer service and storage cost.

Tenisha was a great help and helped me with my transfer love the property always clean

Shakira was very professional and helped me get everything setup with no issues. The facility was very clean as well.

No hay baño no bathroom its no goo

I love the energy Shakira and Tanisha gives thanks ladies

Rachel is very polite, proficient, professional, and patient!!! I wish that I could give her 10 stars!!!

If there was a way to rate things on Google lower than 1 star, this place would be the lowest rated thing on it. Complete joke, from corporate to the 'management' and 'staff' they hire, which is more like a work release program than efficient employees. The only time they even pretend to do any work is when a district manager or supervisor is stopping in. No customer service. Good luck getting someone on a phone or getting a call returned and it's hit or miss if anyone is ever in the office as well. Place stays dirty, cameras are broken, gate is often broken, the doors you pay extra for to enter with a code / for added security are completely open and accessible, they have had only one working elevator out of two for 8+ months after having them break down alternately for months before that. Got stuck in one for a few minutes a few months ago with no one to reach on the phone there. Only recently 'working' again, we'll see how long that lasts. Not to mention no access to restrooms. Moving during office hours and need to use one? Hope you're there on the 1 put 100 days that they're staffed and can open it for you. Moving after 5 PM? Too bad. No restrooms for you at all. Hey, what do you expect as a paying customer? Service? Cart situation is the same. Bring your own or walk it up by hand. Don't be fooled by their 'low' pricing, you're also getting everything you'd expect for that 'value' and nothing you'd expect from a functioning business.

The place is very clean and organized, but the most especial think was Rachel. She helped us a lot and was very kind.

Tenisha she's Super cool and Professional She was very helpful to me and hope me a lot!

Tenisha was very great and helped to get the best rate for a nice unit. Definitely the most affordable and nice storage around. Be careful of ever forget anything outside of your storage even tho it’s inside storage!! they will throw away!!

Tenisha, helped me with my storage unit and made everything so easy and affordable. She's the best!!

The staff are great, have always been helpful and professional! I hope they get re regular raises every time my price goes up!

Shakira was very helpful and friendly i really appreciate her help today

It's good to see a smiling Face when I come to this location. Rachel is always helpful and very nice she gets a A+

Rachel is the best thank you for helping me with the gate code.

I had a great time with the staff very helpful and kind thank you for all you done today. , have a bless afternoon.

Tanisha was wonderful, most helpful person I have dealt with in a long time.

Rachel is awesome I always see her working and cleaning up. She is the most kindest person and very efficient thank you Rachel your are a gem.

Thanks Rachel , very kind person

Rachel is such an amazing young lady she help me get my bill down and im so grateful she was here to help me thank you heavenly angel

Tenisha is awesome!!!

I just wanted to say thank you to Tenisha who just helped me through a process she was very nice and friendly I was coming to the office to vacate my unit and she help me so much I decided to stay thank u so much

I appreciate Shakira in the front office for taking out the time and two doing my reservation while also ensuring I have the perfect size and rate to accommodate me. In addition to this I’ve been here close to a month I can never get a hold of anyone to get carts/dolly in the front. You literally have to stand and call and wait and hope someone will come to assist. No access to restrooms and hardly any access to dollies when coming to the property. Leave messages on voicemail and wait l, a complete disregard I wish this would improve with this company. It makes no sense to rent a storage and you have to literally just catch the office open to get carts or assistance. A white lady im office seen me outside while she was hiding behind the wall inside or back office and allowed a gentleman to come in and disregarded me. I waited 40 mins outside!! She then reappeared and I knocked on the door then she finally let me in and said oh I’m sorry Rachel bla bla bla… I told her I only wanted a dolly and that she seen me waiting to be helped. The day that my payment for storage was due I came to find an additional lock on it to keep me from getting in it. Not one day late but the day of I’m honestly in disbelief the way managers or on site property managers treat us paying customers for storing our property.

Rachel is so amazing helping move it my unit she is this a sweetheart thank you Rachel for am amazing experience

Tenisha was one of the most respectful, kind, and amazing workers I have come across. She was truly impressive.she made my experience worthwhile and let me know I chose the right place

Rachel was super nice made me laugh and made my visit easy I will definitely be a long time customer I rate my experience a 10 plus

Rachel was an absolute God send she helped me quickly and efficiently and made my experience amazing

Tenisha was very helpful even tho my reservations wasn’t in the system

Tenisha Was very helpful

Tenisha was great

Tenisha good person attitude

Tanisha she's been nothing less then awesome. 😄😆🙃

Tanisha she's a very good person

Tenisha was the bomb! She does it the way it should be done!!

Tenisha and Shakira I had a great experience with these young ladies

Great customer service Tenisha is kind and helpful and really reliable thanks to her I got the help with my payment with the unit

I always have a pleasant experience whenever I go to the office. Tenisha & Shakira provides great service. The ladies are very helpful.

Tenisha , She has amazing helping me solve my problem with a new and cheaper space. I am glad that Public Storage has people like her working to make our lives easier and better. Thanks you Tenisha.

Tenisha helped me with finding my unit amazing experience!

Tenisha was wonderful and knowledgeable. The process was a breeze because of her.

Tenisha is so nice and helpful!

Taneisha is amazing! Grateful for her kindness!

I like it here. Just wish they had longer office hours and better staff. And answer their phones too.

Tanisha is awesome and very helpful. Outstanding customer service.

Excellent customer service very knowledgeable with all the rules and regulations thank you so much for your help

Tenisha WOW! very good business lady.

Tenisha she was a great help

Good service from tenisha thank you