Public Storage Self-Storage Units at 1600 W Sample Road, Pompano Beach, FL

Andreana was very helpful. She assisted with all her knowledge and expertise ultimately saving me on extra fees.

Shakira is the most recommended person I could ever recommend when It come down to helping Shakira is the one to do the most outstanding way of helping

Shakira was great help and property was very clean

Lisette was helpful and made the whole process a whole lot easier with showing me my storage space and how easy it was to use the app to get inside the gate

Bathrooms are always out of order and inside floors are always dirty. I understand that this is a storage place and not a shopping mall but clean floors and working bathrooms are imperative in any business. (If not the law, in some places) *** Update. Ever since my original review bathroom has always been operational. Girl at the reception/office is very good so I am upgrading my review from 2 to 4 stars. It’s great when business listen to customers.

I used this location for 3 years since I moved down to Florida. I kept having to reduce and move storages because every few months I would get a email that they were increasing the monthly fee. In January of this year I had to change again and had just paid for a bigger storage. The young lady at the counter couldn't apply a pro-rated amount back to my account and told me to call the manager the next day or customer service. I tried this but to ko avail. Now I turn in the storage because of another rate increase. My wife tried to inform them that we wanted to turn the storage in but there was no one in the office. She tried 2x on 6/31 but the office was closed both times. Since we had to go back in 7/1, we left a couple of last things and were going back to sweep the storage. When I go to the office to close the storage I'm told I have to pay for the entire month pf July, and to call customer service about my issues because she has no control over this. She was on her way out of the office and only asked for the storage number and had to go. I call customer service and all they wanted to know was if I had accessed the storage that day. Because I did, they couldn't do anything. I call the location and left two messages stating that I wanted to be sure the storage wasn't closed but no call back then I get an email stating it was closed and I owed $273.71 for the month of July. So now they're double dipping. Having me pay for the month and then they have the storage that they can rent as well. Prior to all this, in 2021, they had a water leak over my storage and I had Wedding albums and memories destroyed. Insurance pays pennies for the damages and you don't get your memories back. Buyer beware. Read all the fine print because there's a lot in there that only makes money for them and takes money out of our pockets. I don't usually review or post but this has me livid!!

Very helpful staff!!!

BEST STORAGE EVER!! Andreana was extremely helpful with the whole process, she’s very detail oriented and make things easy. Go see her if you’re looking to rent a storage, you won’t regret it, she’s the best!!

The individual that “assisted” me told me that he couldn’t assist me until I gave him a 5 ⭐️ review.

As long as you’re there to do your storage business, it’s a rather good experience.

Andreana was very helpful. Will recommend to my friends.

Andreana was very helpful

Andreana was very nice to me .

Andreana was verte helpful she Even use a translado app to help me. Great servicio

Andreana was very nice and helpful. Go look for her when you go to this location.

Andreana was so helpful she even had an app that translates for me . Great service.

Andreana was very helpful.

Andreana was really helpful explaining my bill to me .

Andreana was great. Thanks for helping through the whole rental process.

Andreana was so helpful and nice thank you for taking care of me

Andreana ứa pleasure.

Andreana is amazing, I love her customer service…… Wish I could give 10 stars!!!

Andreana was very helpful

Shakira was very helpful i will definitely rent again

Property was clean .

I really appreciate andreana she help me with balance such a sweet woman.

Andreana was nice and helpful

The gals at the front desk are great! Super helpful from start to finish, they made my stressful moving day a lot easier. Would recommend!

So I've already complained to everyone I can, 1600 West sample rd 33064. That location has homeless people living out of the units, there are no flat beds, because the homeless have horded them. The property "management" said they can't force people to give up the flat beds. There are people always fixing their old junk cars in the lots, especially fun when they block the loading Bay. Again "Management" say they can't do anything. So I canceled but I can't get my stuff out of storage because the loading dock is always blocked and because there are never any flatbeds because they're being hoarded by homeless people living in their units and nobody seems to want to help. What's the point of having property Management

Went in today with no idea what to do Shakira made it easy for me thanks girl oh year and the property was clean

Jasmine Frazier is a rock star. We recently moved down to Pompano Beach and had a significant issue with another storage unit company. Desperate to resolve our issue, we reach out to Public Storage and Jasmine was the representative that helped us. She did an outstanding job listening to what we needed and was quick to provide solutions. We immediately stopped by to see the unit and make sure it met our needs, which it did. Jasmine's customer service experience and knowledge of the facility made the process extremely easy. I'm happy to say we rented the unit and look forward to working with Jasmine and Public Storage going forward. Thank you.....

Andreana was very nice helping set up the app.

Great experience with andreana she got me a great deal.

Simple process for unit lease.

Great location, nice staff

Andreana help me set up my mobile app she was very nice .

Staff is super awesome and helpful. Andreana was able to solve my rental problems, I was ready end my lease. But she helped me find a lower price. Phenomenal customer service.

Andreana was so nice and helpful

The staff was very nice and the property was very clean .

Andréana was very nice and helpful

Shakira was awesome and she was here in the office to assist me the property was clean and the process was fast

Andreana was very took time to help me my English is not that good . Service with a smile

Andreana was very helpful she help me with the rental process.

Andreana was so helpful and nice

Nice

Andreana was so nice and pleasant.

My experience with Public storage has always been a positive one. The staff made my process effortless. Thank you to Adreanna and Shakira you guys are queens in my book.

Shakira was the best yet.....very helpful property was very clean I recommend this storage you won't be sorry

Adreana nicest person you could meet, help me with all my needs and concerns. Definitely recommend this place to anyone that are in need of storage.

It is always a pleasure storing at Public Storage! Shakira, is so very pleasant, friendly and helpful. I felt like I knew her before coming in in person! Great service with a smile!!!

I been renting here for years and Andreana always been a pleasure to deal with.

Andreana has been very helpful and property always clean.

I came looking for a storage and Shakira help me out and also made my day the property was nice and clean

They never have any storage carts available for use it is very frustrating!!!!

Andreana was a pleasure to deal with!!! Excellent customer service skills

Andreana was very nice and property clean

Nice clean

Shakira was great very helpful and help me find a unit in my price range thanks so much

The staff is very nice and helpful

Shakira and andreanna was great help and property’s was very clean

I've had a good experience with them, the only reason why I remove one star is because: 1. They close too early at night. 2. The carts are not available outside of office hours. 3. The contactless access doesn't always work.

Andreana was so helpful she help me get a storage for a price I can afford.

Made a reservation for a 10x20 upper floor unit, received an email confirmation number & toured the facility and unit on 6-27-22. I went online to confirm the reservation today, 6-28-22 and it was gone. I called Public Storage reservations and was told that the confirmation number had been rented by someone with a different name?? Really, how is that possible? I then called the facility and was told the reservation is there but I have to go in-person to rent. A few minutes later a lady calls me to ask for my email address which I provided. I received an email with a NEW reservation number for a 1st floor 10x10 unit which I NEVER requested. I called the facility and told them to cancel the new reservation (which I never made) and that I would rent at another location. It seems that perhaps someone canceled my reservation without my authorization or consent.

Andreaa was a delight to work with. She was very knowledgeable and professional she is truly an asset to the public storage brand.

Andreana Was very nice made the process easy

The management complaint about how late you are going out .. But they don't paid attention about the all garbage people left on the premises

Great staff who are helpful, and good prices. Always met my storage needs at a great, secure and climate controlled facility.

Son muy amables, te ayudan muy buen servicio yo lo recomiendo

The staff are very helpful and are always there when I need an issue resolved Andreana is one of my personal favorites.

Shakira was the best very helpful to me and my family....property was and clean the unit we rented was spotless definitely will always rent here

Andreana help me with a transfer made it smooth and fast.

Andreana was so wonderful and helpful

Andreana was great today help me set up the app

Very nice good prices

Fast and very Easy Shakira made me at ease.....very clean location

The employees Tria & Julian are super. They help you with whatever you need. I recommend Public Storage on W. Sample road 1600.

The girls in the office is great help nice n friendly thank u ladies

Jasmine was such a pleasure to speak with and provided exceptional customer service. She is a great asset to your team! Would definitely recommend renting from this location. Thank you, Jasmine!

Three years ago, the monthly rate was less than $100. Now it's $236. Thank God my divorced son finally bought a house. We spent three hours repacking for the move to Missouri. Despite the price increase that's literally doubled, like most real estate in Florida, I will say that this 10x10 foot unit NEVER leaked or become infested with bugs, lizards or other annoying critters.

It was my first time renting at public storage this young ladie name Andreana was super nice &professional helpful and explanatory. From the time i walk -in she was very welcome. Customer service was on point .👍👍👍👍👍

Professional and Friendly Staff

Andreana was so helpful with explaining the details of my bill she really took time to explain and very helpful.

Andreana and shakira was so nice and professional

My experience was great with jasmine and pearl those girls are amazing and very helpful I recommend this location

Pearl and Jasmine were excellent took there time with us I finally the mobile app and perfect move on best customer service ever

Pearl and Jasmine were amazing they helped move in great spirits and customer service

Pearl had an amazing customer service she was patient and helped me

Andreana was great she help with sign up for the app she made it so simply.

Andreana is friendly and help with my storage bill

It's a new facility but as typical once you are in, they keep raising the rates without notice and there is no way to have a yearly agreement so you are at their mercy.

Andreana was so friendly and professional she help with the whole process made it easy

Shakira is very amazing she worked with me very patient and help.me take merchandise to car thanks

Shakira help me alot today great service

Andreana was so nice and helpful will recommend to my friends.

I was a customer for many months, when I was finished moving a Miss Andreana helped me with the process of closing my account, thanks!

Andreana was so helpful I was ready to walk out she found a good price in my budget for me . Really appreciate the customer service

Lissette was awesome!! Highly recommend

Avitia was very friendly. Great customer service skills. Answered all my questions and concerns

Went in today and was completely ignored by the young lady who had locs. She was on the phone being completely disrespectful and using foul language. It makes so sense. She needs training

Great experience with Andreana she was so nice and very informative about the whole process.

Shakira was so helpful! It's hard to know how much space will be enough so Shakira made an appointment with me to show me different unit sizes and it made all the difference. The customer service was great, she was very patient with my questions, and made the contract signing a breeze.

Andreana was awesome she showed me around and explained everything to in detail she was very respectfull and had customer service she’s the best

Shemetta, was so nice and patient with me. I was in a hurry and she made the process fast and easy.

Andreana was so helpful and nice definitely will recommend this location to friends.

Andrean made the rental process fast and easy keep doing the good work.

Andreana was so nice to me really good customer service

Andreana was very professional handling my payment

Andreana was so pleasant great customer service

Andreana Was very nice respectful and helped me out with what I needed

Andreana is the Best Property Manager ever . I love her professionalism!!

Andreana was very helpful my English is bad and she use a google translator to help thru the whole process

Andreana is very pleasant made the rental process fast and easy.

Andreana always there to help assist me always a pleasure.

Property always clean , love this location the property manager andreana always nice and friendly .

Andreana and Shakira was so nice really helpful.

Andreana was so helpful keep up the good work.

Andreana always been nice and professional every time I come in . Always a pleasure.

Andreana was wonderful. She helped me get several additional units booked on the fly since our house was not ready for occupation when we arrived. Fantastic job

Andreana and shakira was very nice and professional and made the process fast and easy

Customer service was wonderful. I would to thank Andrena for assistance me other great customer service.

Andreana is very sweet and very informative. She took care of my needs and left me satisfied. Overall I am a satisfied customer

Very good place to rent a storage space. The customer service is amazing. Andreana is amazing she went above and beyond to help me get the best discount and space that best fits my needs. I would highly recommend this Storage.

Great registration experience, Andreana was very friendly and helpful

Andreana was very helpful and friendly and helped me find the right space. The facility is clean :)

Shakira wass the best made my day very helpful need more people like her

Shakira made my experience at public storage easy and fun. Her professionalism was 5 star and she keep the place nice, clean and welcoming. Wonderful experience.

Shakira was so awesome! Her customer service was phenomenal. The store looked so clean and well kept. I loved every part of my experience. Thanks Shakira!

Staff is "ok" but they gave me a real hard time about the lock. They want you to use a specialized, overpriced $20 lock even though corporate said that I could use any pick that locks the unit.

Andreana was so professional and nice made the process easy

Andreana was so nice she help me set up the app I really need it I keep forgetting my code

Andreana was excellent great service

Andreana was great good customer service skill will recommend to my friends.

Very nice fast service very professional andreana

Andreana is the best part of this location it’s always a pleasure.

Andreanna and shakira are always here to help I had my storage a for a long time and they always are nice and kind thanks girls

I walking in public storage Andreana greeted me from the doorway she is excellent very good attitude took her time to explain everything to me thank you Andreana keep the good work

Great experience from Andreana

Andreana was a GREAT HELP she answered all my questions and even said me some $$$$!!! So I can’t complain

Andreana was so helpful I was going to go to another company but profesional kept me

I have rented from this location for about 7 years and I am very impressed by the customer service. About three weeks ago I had to go to this location and Shakira took very good care of me. She was excellent. She was very attentive, helpful and had a great attitude. It is very refreshing to find customer service like this one. I wish her well and she is a great asset to Public Storage. Thank you Shakira for your excellent service. Highly recommend this place and Shakira’s excellent service.

Excellent service recieved from Ms. Andreana. She was very professional and helpful!

Andreana is a nice individual with a great personality. She was very helpful patient to me. I don't mind at all having her help me every time I go to the office.

This company will make sure to put themselves first before you, the customer, the one that pays them. Hope this scam is brought to light one day After consideration from the district management, i have rethought my opinion. Thank you for reaching out

Went to make a payment Andreana was so nice madr it a great experience even though it was for 5mins.

Professionalism, and efficiency is how I would describe my experience with Andreana! Well done! Michael Schag

Andreana was very helpful and pleasant, the storage are clean and bright, a pleasure to do business with.

nice and clean property the girls there are AWESOME

Andreana was super nice from the beginning of the check in, by showing the space and took really good care of me. Would highly recommend that storage

Very helpful and nice lady employee

Excellent service

Very clean and a lot of space.

Nicole is very helpful. She gave me all of the information that I needed. I had a pleasant registration experience.

Nicole was very helpful, but my problem was I accidentally rented a unit here when I needed it at the other sample property. I am not able to get my money back. I hope the District manager would get ahold of me . I have 2 other storage units in 2 other properties. I've had one for over 15 years. Pam called me right away. Thank U!

I had a fabulous experience with Nicole and andreana they made my move in process quick and easy.

Got an email that my unit was ready so I load my car and start bringing stuff over apparently it’s not ready its locked and i can’t get in and because of this location doesn’t open until 930 I have to sit here for two hours...Horrible system!

Andreana was very nice love the location

I had a great experience with Shakira assisting me in setting up my storage locker. She went above and beyond to help me get the best deal possible, which I really appreciate. Shakira was very kind and patient, she knows exactly how to find me the best price for my storage locker. Go see Shakira at the West Sample and Powerline facility. Shakira will take good care of you! Thank you Shakira!

Shakira and nicole are absolutely the best they BOTH were so attentive and helpful to me made my move in easy as 123.....the property was nice and clean will compared to most properties I've seen thanks girls

Andreana, at the office was SO super helpful! She answered all our questions, and pleasent to due business with!!!

Nicole was very sweet and polite.

Andreana was great she really explain everything in detail

I love when have the opportunity to meet a staff worker that bring so much joy and laughter to customer like me . She was very helpful easy to talk to . She very understanding . Andreana is a genuine person to have working here. Great customer service and her skills is very awesome . Thank you Andreana for your greatness and skills.

The workers were very nice and showed me a couple units and explain everything I needed to know very professional

Its the first time I am using this service and Nicole made it such a pleasure. Thanks for your help

Facility clean and customer service was very good. Andreana was very helpful . Very pleasant experience.

Andreana was so nice and professional. I will recommend to friends

The ladies here were so helpful and polite! Shakira helped me secure the contract and she did a great job. The storage space was clean and the process was quick and easy. Definitely recommend.

Nicole is amazing at her job! Everyone is great one of the best experience I’ve ever had at a public storage I would give a million stars if I could.

Great Service fast best prices thank you Andreana

Unbelievably cool price.

This place was so professional even in this pandemic. Really nice storage place. High security.

Shakira, she was very helpful with me. I am very happy with her thanks again

Andreana is very nice and professional and the property well maintained

It’s my first time ever having to place my belongings in storage. I was a little skeptical about the whole process, but Nicole’s customer service was very helpful! She provided me with excellent information and a convenient storage unit for my needs. I would highly recommend this location and ask for Nicole’s assistance.

Andrean is very nice and professional

Great customer service from this location iam a return customer . This is the best place to rent .

Been here 2 months and the staff is wonderful and attentive, great location and very clean

Very clean , new facility. Nichole was extremely informative as well as friendly. Entire process took no longer than 20 minutes due to her impressive efficiency. I would absolutely recommend this facility.

So far. so good. Registration process was quick and easy. Nicole was courteous, professional, and helpful. Facility is fairly new, very clean, laid out well, and in a convenient location. Rates are the best I found in the area, and you can't beat first month for $1! Hopefully my rent went go up too much in the first year.

Shakira was awesome thanks alot for your help and concern

Super friendly staff. Extremely helpful, so glad that I came to this facility to rent from! Thank you for all your help!

Great location andreana is the best very informative

Great service and great price. Andreana was very helpful and informative.

Best staff ever! Awesome service, clean amenities! Don’t look further! A+ to Adriana!

This storeage unit was fantastic and the people that work there are amazing and very helpful. Thank Ryan

Good location, great staff Andreana was very friendly and professional

Their outside units are old and the doors are heavy to open and they can't do anything about that

Great location very clean . The property manager is so nice and professional

Great Customer service and a clean unit

The staff is rude. The facility is clean half the time. The facility is secured Half the time as well. I have called corporate and they dont seem to care much either.

Very clean place. Exceptionally well maintained. Clean, well stocked restsurants. Need more if the trolleys that roll the merchandise. 2 per building is ridiculous. Good, friendly customer service. Very secure with multiple cameras.

Great staff, quick and efficient service. Happy to be a returning customer!

Andreana is awesome great location

Shakira and Andreana provided great service and was excellent!

Andreana was so accommodating and helpful. She had a smile on her face the entire time helping me. Great customer service!

Andreana was the best!! she help us out had a great smile. Thank you

Andreana was so nice and professional

Great location shakira was awesome

Manager Andreana was very awesome, professional, very nice & and I would definitely recommend friends to come here.

Great location, great price Andreana is great overall.

Andreana had very nice customer service. Will recommend to my friends

Private. Well kept.

Laganda was the nicest person at this location! She really helped me alot! I wish everyone else could give me the same kind of service!

Andreana, Was absolutely amazing! Very courteous and friendly. The property well maintained. I would highly recommend Andreana and her Team.

Very professional place is clean I will recommend my family and friends

Andreana was amazing at her job and very nice to deal with.

Andreana was great very nice

The property is clean and Andreana is nice and professional

Everything was wonderful and clean

Andreana was great and help me find what I needed!

Shurkida is my girl. Such a big help. Thanks so much for getting me a great unit

The storage facility is clean but the staff has no manners and the gate is always having trouble opening or broken. For the money, they should have more professional staff along with more carts for moving.

Muy caro

Shurkida was very helpful and knowledgeable. Got a great unit with a great price.

Andreana was very helpful and I got the best price in the whole state!

Andreana Went out her Way to help me i hád Car Issue . Great service at this location

Shurkida is very good! The property is super clean awesome customer service and very very helpful I recommend this location to anyone.. good person shurkida it was my pleasure.

Great experience with andreana and property was very clean

Been renting here for years great property and the new property manager help me with my bill

The property was so clean and the hallways . Andreana was also nice

Andreana and Shakira are very great .Thanks!

Andreana was so polite and professional had me laughing the whole process.will reccomend to friends

I have meaning to express the exceptional service that Ms. Andreana provided and the reason why I do business there. As a business owner, finding quality people is the most challenging and this is a future owner you have in this manager at your Sample street location. Thank you for the pleasant and great service! Dj

Clean facilities, great staff, excellent customer service. Khiry was very helpful, ill highly recommend this place!

Andreana and Shakira are awesome. Great energy. Very helpful.

Andreana and the staff were very professional and pleasant will recommend to my friends

They day I went I required a lot of assistance because I was alone. They were incredibly helpful with all my difficulties and were very very accommodating to all of my needs. Great customer service experiences overall!

Everytime I visits this property it’s allways clean And well maintained with great customer service and communication

I had a great experience thete tbe customer service was excellent Shakira and Andreana were great

Shakira was great, very friendly and the property was very clean

Shakira and Drea was very good when I went in. They answer all of my question. And the place was very clean

Everything work here

Location clean

Amazing

Great location, great service from andreana & khiry

Shakira & Andreana those girls are super excellent & nice helping u get everything in order nice good job guys. Property is very clean will recommend to my friends

Clean property workers nice manager the best she always with smile good service love the place

Love it and staff it’s really nice and helpful highly recommended

This place was Amazing end the manager in her team was quite wonderful they was all very nice end Helpful I would recommend this Public stores to anyone who's morning

Andreana was very friendly and helpful

Very helpful - walked me through the process, showing multi units. Cheerful. They know their business. Used Public before - returning. Would like to see a discount for auto pay.

This Public storage is well taken care of and all units are dry. Temperature control is a plus when you have furniture that needs to be kept dry. We kept our furniture stored for 15 months. The furniture looked as good as the 1st day we delivered and locked the storage door. I would recommend this location to anyone who needs a long term of worry free storage. .

Thank you so much Andreana! The place is very clean and professional!

Andtreana was very professional, courteous and made the experience very comfortable. As a result I would recommend coming here to anyone. Frank Caleca

DO YOU RENT U HAUL TRAILERS AT THIS LOCATION?

Great service from andreana very friendly

Fantastic experience that I recieved by the Staff. Specially Tasheanna Andreana Shakira. And Jessica. Very clean place. Thank you Jack Bardakjian 4019 locker.

Wonderful experience with shakira very informative

The lady that took care of me was very pleasant and helpful. A great experience.

Deidra she was wonderful and she give me that best customer service ever. Thank you for been so helpful and Cain May me feel as a Family you are the best!!!!

Andreana was friendly and informed of my storage space I will definitely recommend this location to my friends

Andreana was amazing she is patient and kind also she explained everything well. She's very knowledgeable about her job and made our experience a pleasant one. Thanks again Andreana your very professional.

Andreana was very friendly help me save money on my storage bill

Adriana was very helpful and respectful....units were new and clean.

Deidra and Andrena were very helpful with helping me choose the perfect storage. Thank you guys!

Shanell is an amazing customer service representative. She is always so friendly and upbeat every time I visit. The facility is always clean and affordable. Public storage is a great business and has earned a loyal customer in me.

Andreana is so friendly and nice made the move in process easy

The new property manager here is amazing Andreana is here name. She goes above and beyond to leave her customers feeling appreciated. She always help me when I’m having trouble with my account and she’s good about calling so I never have a late payment thanks a lot keep up the great work 👍

Very clean facility, efficient and helpful staff - Andreana was wonderful!

Great move-in experience with Tiffany! She was very helpful and professional. As was Deidra!

Deidra and Tiffany gave me awesome service. Love how nice and clean the property was when I visit.

I recently rented there Service was fast and good tifanny was great explained everything and helpful

Deidra. She was amazing. She went above and beyond in helping me during a difficult time. She should be a valued employee to Public Storage.

Shanell at the front desk assisted me with transition of getting a storage space.. made it an easy and convenient move in/ move out process. Such a clean facility and everything is kept well maintained. Would definitely rent at Public storage again.

Shanell service was really great today she was very helpful and she made the move in very fast and she is very friendly I loved her service

Went to facility Tiffany and Deidra was so nice after looking at multiple units I decided on 10*15 and it worked out perfectly thank you

Shanell service was really great she was very helpful

Shanell was a pleasure - professional, polite and helped me with all of my needs today. I recommend this location to anyone needing a place to store their items. Thank you Shanell!

Nice place very clean shanell and tiffany was very helpful

Thanks to shennel my visit’s been very pleasant. Since day one shennel has been very helpful. She’s patient , friendly and most definitely a peoples person . I love her energy, I highly recommend this location because of her.

Very clean property....customer service was very high . Staff very professional. I would recommend this property to everyone.

Thank you public storage team, your staff is amazing.

Shanell was very helpful during my move in she made my move in very easy I was having a bad day and she made everything go great for me you definitely need more worker like shanell she was so sweet and very helpful

Shannel helped me make moving so much easier, she was very proficient and knowledgeable!

Very nice people

Shannel was a great help, helped me make moving so much easier. Was polite, funny and knowledgeable.

Love this place good customer service always have space always help me if I need help I love this place nice people work there

Fair place, high prices

My morning wasn’t going as well , I must admit I walked in the facility angry, frustrated, and full of ATTITUDE, even when asking the clerk millions of none related question still frustrated (with my own problems) she was so patient, polite, and understanding... so I hope this gets to her letting her know I appreciate her outstanding kindness Tiffany you’re the best❗️❗️

Absolutely horrible. Rude disgusting staff. Don’t shop here. Tiffany should be fired

All 5 stars are a lie. Just the worst.

My family, friends, and I have rented at this location on different occasions. On top of the excellent customer service provided, is the cleanliness, and the comfort of the place. I left my things there for 9 months and everything was intact without any sign of insects or rodents as some other places that I left my stuff before. Great great place to rent

Customer service here I like greeted with a smile office was clean I did not rent here went to another public storage to rent but thank you

Customer service here is good deidra have good customer service thanks

Tiffany and Derise were really sweet and helpful thanks for helping me

Great service, fast and safe.

Very clean facility and very polite employee's!

Tiffany at the Public Storage on Sample was very Nice and Helpful! The customer services Me and my husband receive from Tiffany was excellent! Everything about this place the property was clean

Honestly the worst storage unit I've ever been to! Starting from the start, they'll always have one single employee in the office and a bunch of customers waiting. When I got my unit, I was forced to buy a specific lock for $19 even though I had a tough guard lock. After this, I was not even surprised to find a dead cockroach in my unit, wich I politely asked a passing employee to remove. Now, BOTTOM LINE: I literally forgot to make a payment, I am currently 6 DAYS late. They gave me a call and I was busy in my kitchen. 5 minutes later a friend calls me asking if I owe money to Public Storage, because they are blowing her up. Good to mention it was the FIRST call they ever gave me and not I didn't even receive an e-mail before embarassing calls to friends started being made. So I called and the guy said it's a company policy. Well, then you should change it. Not being able to pick up ONE call does not mean you have to call other people. It's EMBARASSING!!! Now i'm paying my balance and vacating the unit! Good luck if you choose this location! never again

Public storage service here is great the staff here with a smile them help me with my payment and the office is clean and the property thank you

Very friendly, the manager was nice and easy to talk to and property was nice and clean

Thanks

Fast, friendly, courteous service. Christine was pleasant and professional and took the time to show me different size units. Great customer service!

Christine was very nice and helpful when I came in here today and purchased a storage room! She was very thorough on all the information I needed to know. :)

Great customer service and my visit was very quick. Christine explained my contract very well.

Christine was awesome and very helpful. Also property is very nice and clean

Nice and clean place looks pretty new! Girls up front we’re knowledgeable and very courteous. Good job!

Was here a few weeks ago..They deserve no stars a complete 0...Stay away from PS facility THIS employee was the worst. She was incapable of doing her job which was to simply take a payment from another PS within the state of Florida. She insisted her computer could not take payments outside of a 50 mile radius. She continued to write instructions on that post it.... I refused to take because she was completely wrong. I spoke to customer service who agreed with me that she was in error. I have never had an employee refuse to listen to the concerns of a customer in this manner. Made complaints to the District manager requesting they retrain their staff in customer service skills. I will definitely use another storage company in the future not at all satisfied with how this was handled.

Rented at this location today and Christine and Tiffany was awesome and helpful. I will recommend this location to anyone.

Girls was very helpful as always stopped by to pay my bill was having issues with online account they were very nice and made the process easy the facility is always clean and you always walk in to smiling faces keep it up Tiffany and Christine.

Came as a return customer service was awesome she also helped me save money thanks Tiffany

I rented here and could't be happier with service received. I was really big pain in the *** but Tiffany was extremely patient and helpful in spite of that. Facility is kept clean and secure.

Was a decent storage, clean and nice.