Public Storage Self-Storage Units at 801 E Sample Road, Pompano Beach, FL

Came in to pay my storage, Lissette and Crystal were so helpful, I was complaining because I can’t afford this unit and Lissette took her time to help me get a fee waived and also helped me with my monthly payment, all while she was training. Crystal was so friendly great service

I just went to my unit for the first time in months and everything was destroyed waterlogged covered in black mold. I got a migraine, heart headache and could hardly breathe. Just trying to get through the unit it’s supposed to be temperature controlled and it was hot and humid in there. This place is absolute garbage!!! so much of my artwork completely destroyed!!!! I was told that as long as I made my payment by the 28th of last month and I wouldn’t be charged extra lien fees and that my stuff wouldn’t be up for auction. I followed my end of the bargain and made the payment by 10:30 PM on February 28th. But because the bank didn’t process it or the company didn’t process it until the following day they’re now charging me the $55 Lien fee on top of the $30 late. Not to mention they raise my monthly rent significantly without even giving me a proper warning or heads up. One day my bill was just nearly $50 more than it was without anyone communicating with me that this was even going to happen. That alone should be illegal. It probably is. I do not have access to my unit and my stuff is currently considered up for auction. This place will cut the lock your unit on the 20th day if you haven’t made a payment. They’ll call you 100 times to get their money but can’t do anything for you even if they told you the wrong information. If I’m forced to pay this fee I can guarantee that this is my last month renting from them. This is honestly the worst storage company I’ve ever dealt with out of the three of I’ve experienced in my lifetime. I’m very much looking forward to going back to CubeSmart. This company is the worst! Do yourself a favor. If you need storage go somewhere else!

This place is absolute trash!!! They raise the price constantly without telling you there’s never any carts. If you don’t pay on time, they’ll harass your emergency contacts as well as you even when you tell them a payment date that you’ll make the payment by. I just showed up in my unit for the first time in months, and all of my stuff is covered in sawdust. When I asked the current manager what I can do about this, they said I could make an insurance claim if things are damaged. Upset is an understatement. The automatic door doesn’t even open and close. This place is complete garbage. Do yourself a favor and rent somewhere else. I have found multiple more affordable facilities with cleaner and more convenient facilities. Also, there’s no light in my unit or in the hallway near it so I have to use my flashlight when moving things with two hands. And about the carts I’m about to unload my entire unit now because that’s how much I hate this place and I’m going to make it my last month and I have to do this one at a time by hand. The manager said the carts are “a courtesy” only during office hours what the is the point of having access after office hours if you can’t even access a cart? This is just getting worse and worse as I looked through my stuff. Now I’m an artist, and that’s all I was storing in here was artwork in art supplies, and all of my paperwork is completely damaged, wet covered and mildew and mold with roaches crawling through it!!! This place is absolutely disgusting. This is supposed to be a temperature control unit. I’m standing in here sweating as we speak. This place is beyond trash!!!

Great customer service. Lissette was professional, courteous and very helpful. It was a pleasure doing business with her. Highly recommend this Public Storage location. It is hard to get nice people that want to help you. Lissette was awesome.

Expensive

Dawn was amazing. Really helpful and nice. I know I chose a good spot.

the customer service was great. Lisette assisted me with the PS App

The customer service was great. Lisseite talked me thru using the Ps app, her communication skills and way of interacting with clients are amazing.

The service is excellent and I’ve never had a problem here. Keep doing great!!

Great customer service, provided me with all the information needed.

As always Lissette has done an excellent job at keeping the space clean and welcoming to everyone that comes in and decides to use a storage space at this location. I will keep sending friends and family to this location because of my excelent experience with them.

No no no. $314 quoted per month. I paid thousands to have my stuff moved there. 3 months later they raised me to $440 a month. Buyer beware. This is a scam company you have been warned. They will do this to you too Update. They raised it again. I went thru the entire process to have lowered and they no. So we moved out. Do not use public storage. In 30-60 days they will raise your rate.

The property manager at this location Lissette is awesome. She make sure you get the right storage for all your needs. The facility is clean her customer service is a 10 star. Than you so much

Lissette was professional, quick, and informative throughout my rental experience. Thank you highly recommend

Kay was the nicest sweetest young lady, great customer service and Lissette as well

Ms Lissette was not only very helpful and was in the midst of training and still made sure to give me A1 service! If you need a storage unit or moving supplies this is definitely the location to use.

Good place for storage

Great staff, ultra clean facility, safe and very convenient

Lissette was very helpful

The property manager, lissete , really does go above and beyond for her clients. Her positive energy is truly a breath of fresh air. You can tell she loves what she does and it’s always a pleasure doing business with great people. Excellent customer service. I highly recommend this location.

Winston was an incredible help! Top notch customer service! Will use this location in the future!!! Thank you

Good

Mr Winston gave us a perfect customer service experience and was very knowledgeable. He took his time to guide us through the app in making sure everything was in order. 10/10 Thank you Tania

I love this storage unit location! They always help with any problems that arise! Especially Winston, he is always there and always go above and beyond to assist me!!

Winston was so proactive and helpful. He knew exactly what I was a good fit for me. He was very polite, helpful and kind. Yes I will recommend this place to all my friends and family’s to come here. Five star hands down keep up the great work Winston your blessing soon coming. Have a bless day and everyday

Winston was so proactive and helpful. He knew exactly what I was a good fit for me. He was very polite, helpful and kind. Yes I will recommend this place to all my friends and family’s to come here. Five star hands down keep up the great work Winston your blessing soon coming. Have a bless day and everyday

Very helpful, nice and kind Winston is the best

excellent job congratulations

Winston was great. I will definitely use this storage again. I was present a few days ago and received the most understanding and polite representative. He made sure that I understood all the information on my contract and made sure I didn't over pay for my unit.

This was my first time renting storage I came in upset and in a hurry but thank goodness Winston was there he helped me understand the process walked me through the process he made us laugh and it made my moving process so much more easy. Thank you so much Winston for your 5 star service.

Leaking and mold all over the place

The manger, Lissett is a super star. A pleasure to work with. She will go above and beyond to take care of you.

Great experience with Winston, Public Storage attendant, he was very courteous and very helpful ! He helped my colleague, Richard Lewis, today and told me that he provided OUSTANDING SERVICE ! Highly recommend this location !

The property manager, Winston, is super personable and really does go above and beyond for his clients. His positive energy is truly a breath of fresh air. You can tell he loves what he does and it’s always a pleasure doing business with great people. Excellent customer service. I highly recommend this location.

LASSIT AND WINSTON BOTH ARE GREAT EMPLOYEES. THEY WERE VERY HELPFUL AND MADE IN MOVE VERY EASY. I LOVE THEM BOTH.

Wisconsin did a great job today

Very lovely lady that checked me in... In bad with names but she was great

Best customer service I've experienced in a very long time Lissette went over and beyond to help me with all my rental needs and explaining everything very thoroughly. Thank you so much for everything Lissette I really appreciated it.

Much money for nothing

Lissette was wonderful and helped me through my health , that's why she deserved a 5 star, thank you

Winston and Lissette helped me with my app and we're very friendly, thank you guys

I am a new tenant at Public Storage on 801 E sample Rd.. They only have 1 cart for whole facility! So if cart is in use or wasn’t returned to proper place you have no cart to load or unload items. Would have know this I would have rented somewhere else!

Winston and Lissette were so kind and genuine to me, they helped me with some concerns and took time to provide options.

Lissette was very kind and helpful

Great service. Very helpful and was able to provide me with all I needed

Thx u very much lassette I had a issue with my app pay and the phone service was very rude on taking my money late cause the app had issues lasette helped me with my payment issue cause I travel a lot for word during the holidays so I decided to stay thx u for caring and not a machine......a person

So helpful and customer service is the best I love it here

The lady Mercedas at the front desk is the best, she was very help with giving me different options to choose and the best way to help save me money in future. I have been to many different Public Storage locations but with the help of Mercedas, she has made this location in Pompano the best.

I went to pay a friends bill and Lissette was very helpful since it was at a different location. Made it very easy!

I was looking for prices and see what my options were and Lissette was super helpful and really went above and beyond. Unfortunately, I was looking for something very particular and I didn't end up using their services but she left a great impression and I will definitely be looking into using this place in the near future.

Mrs. Lissett is very helpful and nice. She took the extra time and helped me save money on my unit. Thank you guys!

The customer service was Phenomenal !!! Please be sure to ask for Lissette , she’s the best . She made sure I got the best deals for the unit space I needed , she was extremely patient with me . I couldn’t of asked for more .

Mercedes the lady in the front office was very very pleasant answered all my questions quick and easy registration just can't say enough about her kindness would recommend to anybody and I got my first month for a dollar

I went last week to ask for information and there was a very friendly and knowledgeable manager thank you so much

Lissette is very helpful in every way and she is a 5star manager

Quisera dar mas Estrella lissette me ayudo

Mrs Lissette it’s absolutely amazing! She helped me with the papers and found a perfect storage area for me.

How much cost for monthly first floor

Today I had a problem with my account and Lissette was very helpful and nice, I recomend this place and Lissette.

Lala is Excellent !!! Very efficient, courteous, friendly and knowledgeable even while "in training

Lissette was amazing! Not only did she show us several unit sizes, she helped us to obtain the correct unit for our needs and she removed a “fish hook” from my husband’s gym shoe! Wow she is not only amazing but personable and enjoyable to be around. This company is lucky to have such a great employee!

Muito bom

Lissette is very helpful and very friendly. Thank you

I was very happy with the service I received at Publix storage located at 801 E. Sample Rd., Pompano Beach Florida. I was helped by Ms. Lissette Who was very professional knowledgeable and happy to assist me. She gave me a tour and showed me the storage unit that I will be using. It was such a nice experience I did not want to leave. Happy and friendly. 👍😊 Thank you Lissette, Barbara B

Lissette was very polite and helpful. She was able to assist me with everything I needed help with and her customer service skill was amazing.

I had an awesome experience. Lissette was very generous and helpful. She explained everything to the T and I love how she made sure that we are satisfied with everything. Very helpful with everything. She made our experience awesome.

Miah is an excelente manager for this location.

Lissette and Julian were very professional and helpful. I appreciate the customer service.

Lizette was fabulous and Jasmine the best that I've dealt with thank you so much

Thank you so much , lissette and Cheryl for helping me with app

Doesn't make sense for a large storage company to only have two carts for people to use yes I do comprehend that even if you're moving with a moving truck it may or may not have certain moving equipment inside but seriously only two carts to use come on guys invest in more carts save us the back work..

Was on property to store some items. I was amazed at how clean this facility was. Met with Cheryl, she was very helpful. Told her that since new management had taken over the place looked like it was just built, all nice and shiny and clean. During previous visits under past management the common areas were not very appealing and needed work. a security door was broken and ceiling lights were missing or taken out for some reason. Now the hallways and light sensors seem to be working so that one can safely get to their locker. Very nice change and kudos to the staff.

Liz did a great job she is awesome great communication skills 👍 helped me through the whole process

Miah did amazing

Jeremiah and lissette did great

After a long day and being frustated and so confused I met Lissette and cherl. Lissette absolutely is an angel. Knowledgeable and friendly and everything was pleasant and informative. So helpful.

Lissette helped with the public storage app. Which is so helpful. She is an amazing person and very welcoming and helpful.

Clean, Secure and very friendly courteous staff!!! Jasmine was simply great. Will recommend them to anyone in need of storage space.

lissette was the biggest help she did an awesome job and she responded super fast to help me thank you girls . Cheryl was sweet as well.

Lissette she was good

Lissette made the process of renting very easy for my dad who is hard if hearing. Very good experience.

I had Msssive Fraud on my Bank account. Charges and returned check charges were over $5000. I had to square away my Bill from Public Storage still. Lyssette stayed on the phone with me after closing time trying to help me. Lyssette Was And Is AWESOME. She helped me more then anyone else from any company did. Lyssette is a Huge Asset to Public Storage and I was LUCKY to have worked with her. Thank you

Cheryl and pearl were awesome best customer service very patient as I am vacating.

Cheryl and pearl were awesome they helped I will back on the 31st

My experience with the public storage component with Katie and Lisette was a fantastic and the trainee Cheryl she was also very helpful really good really good I'm very happy with the with all 3 of them

Serviços excelente

Lissette is super friendly and helpful. The place is very clean. Will definitely continue to recommend this place to others. :-)

Lessette help me over the phone an inn person she made my storage move.in so quick an easy she made my bad days go away an I would recommend This public storage to every 1 P.S Thabk u so much Lessette if I could give u 20 Stars I would thank u an god bless u for everything u really help me happy holidays 🥰🥰😘😘

Five star very good service, girls are wonderful

Today, Ms. Lissette, made all the difference with me renting a storage unit. By mistake I rented the wrong space. She was outstanding and discovering what my needs were by listening to me and gave me the right unit. In addition, she worked on her own time after hours to help me get everything completed. Thank you Lissette and I highly recommend her for a promotion. Mr West

Came in price searches even though I did not store here I wanted to tell you the young lady at the facility was very nice and helpful

Jasmin and janet are awsome very friendly easy to work with Great experience

Lissette was very great she went over and beyond to help me find what I need she was very friendly and kind and showed a lot of concern about what I was going though and dealing with, her customer service is over great who ever trained this woman they did a great job I will return back here for help again

Lissette was a very very great help thank you so much

Good care

Had to go to get my Public Storage Unit Paperwork Updated. Both Jasmine & Lissette at front desk they were very Polite & Professional in helping me out.

Had to go to get my Public Storage Unit Paperwork Updated. Both Jasmine & Lissette at front desk they were very Polite & Professional in helping me out. ⭐⭐⭐⭐⭐ 5 Stars for there patient/time with me. 😊👍

Lisette was above and beyond helpful! Informed me if everything I needed to know snd she’s NICE too!

Girls are fabulous and knowledable. Lisserte helped me with the app

Jasmine , lissette , Sandra were so nice an helpful they explained everything so I could understand. I appreciate there time an help

The people at this location are extremely friendly and professional I spoke with Miah and the property manager Lisette and Jasmine you've got some good people working for you

Marie and I had the pleasure of interfacing with Jasmine and Lisette as they were helping us pick a space for storage. We have not encountered such courtesy and dedication to customers in a very long time. They took their time to explain everything to us and had the patience of biblical "Job". We will forever be grateful to them and will recommend them without any reservation.

Lissette and mia were lots of help, got a place rented in less than 10 min. I swear I actually had a fun time going there. They r great people

My experience at Public Storage 33064 location was great. Lissette was nice, informative, efficient in her job and customer service. Anyone that is met by her at that location will feel like a valued and important customer. 2 thumbs up!

I have been storing my excess stuff here for 20 years. Strange that everything I owned at age 24 fit on a motorcycle, but I digress. This has always been a clean, efficient, hands off operation for me. It has been a safe place for me to store my motorcycle and some photos and important papers during hurricanes. My rent is payed automatically, and the one time I remember having a problem with the unit(my fault, lost the key), the manager came out on his time off and cut the lock for me. Recently with the pandemic, my income has been slashed significantly so I have to be careful with my expenses. Lisette went the extra mile for me and was able to keep the rent at a level I can live with. Miah made me sick with her smile and boundless enthusiasm.(kidding of course, Miah was a joy to work with!) Highly recommend this place!

Jeremiah did a great job in service today with me

Lissette and miah great customer service good girls

Miah and lissette did an excellent job , very polite and very friendly. Thanks

Lisette the store manager was very helpful and pleasant. Took her time to help me out.

Lissette and Jaida took care of me. Lissette took her time to help me with app. Great customer service....

Was very helpful and a nice attitude. Good vibe

Lissette fue muy atenta, me contesto todas mis preguntas y me ayudo completar mi lease .gracias por su servicio

Lissette me ayudó muchísimo y tiene tremenda paciencia para personas como yo. Me brindo excelente servicio al cliente. Me iba a ir del espacio pero ella me enseñó lo que me está ahorando y decidí quedarme.

Quick service thanks lissette

Lissette and Pam were awesome

Lissette the manager there is amazing. She made everything so easy for us, A1 service. The facility is spotless and well taken care of.

Close to work and stopped by to review my account. Lissette help me and made it a easy visit. Fantastic service. :-)

Lissette really helped me out and made sure I got the best deal. I walked in stressed out and came out calm cool and collective.Thank you again come by she will take care of you !!!!

I spoke to Lissette, told her I needed to make a payment but it was impossible for me to go to a near by P.S to do so. She was very kind, helpful & professional as she advised me to download the P.S app to take care of my current and future payments and explained when the late fee charges kick in, etc. Thank you Lissette! 🤗

Jessica is Super helpful she really help with our moving needs i would definitely recommend this location to others!!!

Awesome service at very affordable price ! I LOVED Jessica , she’s the sweetest .

Affordable , low move in cost and great managers. Highly recommend! I’ll definitely be renting here again . Loved Jessica

Facility was very clean and I felt very welcomed! Jessica was amazing . Always smiling ! Storage unit was clean & welcoming as well . Will be returning

friendly environment with very friendly employees ! well recommended.

Jessica’s Always happy & friendly. She helped me find a spacious storage unit expeditiously

Very clean and welcoming !

Jessica provided such great customer service when I came in yesterday.Greatly appreciated thank you.

I visited this location on East Sample Road recently for a space and Jessica helped me she is nice and well informed this girl really knows her stuff I like the fact that she was patient and answered all of my wife’s questions if anyone out there is looking to rent a space East Sample is the location to go I’ve visited other stores and certain employees made me feel like I was annoying them while asking questions Jessica told us everything we wanted to know she even made us laugh a few times.

Very affordable, great quality , and excellent Customer service !!! Employees were amazing. Thank you

I have had numerous storage units over the years. I do believe that this property is amount the best. First, I would like to thank Jessica, the Property Manager for going over and beyond to satisfy us. I would not hesitate to recommend this facility.

Clean convenient easy accessible!

Arrived at Facility to do required Paperwork. Promptly and Cheerfully greeted by Curtisha, who was exceptionally helpful and most professional. I am sure Management recognizes the importance of such a superior Team Member. First time at this location, however I have been renting from Public Storage for over a Decade at various Locations in Pompano Beach. Always outstanding professionalism. Location is very Clean. In these uncertain times, Employee attitude toward Customers and Cleanliness are most important.

Girl was fantastic although there was no parking spaces she was very helpful and detailed

Great customer service here Jessica was very kind and nice. Also have low prices, I’ll definitely refer friends 👍🏻

Thanks so much to Jessica for all of her help in making sure I had something that suits my needs, all while taking into consideration my budget! She was very sweet and went above to make sure I was satisfied!

pretty neat locker but the net at the top is weird, just make the walls taller smh

I went in for a unit, got one that was a little small and it was very easy to upgrade. Jessica helped me and she was very sweet and helpful.

GIRLS MADE MY MOVE IN SO SIMPLE HAVE RENTED AT THIS LOCATION SEVERAL TIMES EACH TIME PRICES GET BETTER AND THE FACILITY IS CLEANER.

Hey there Publix storage I will like to let you know that Curtisha Standley was a great help to me and great customer service I would recommend anyone to her have a bless day

Great service. Jessica was extremely caring and helpful. I highly recommend this location.

Great location Great Price and great workers come here

Great location, Superior service just loved the way Jessica provided me with detail information and help me and my husband find a unit at a great price will recommend public storage to anyone looking to store

We have a storage unit but there are bugs in it.

Good employee.

Curtisha at public storage located on East Sample Road was friendly efficient and courteous. I arrived 5min before closing and she was pleasant and did not rush me while she answered all my concerns. Thank you Cutisha ...🙂

I went into the East Sample location with a reservation which I had placed online. I was assisted by Jessica who helped me find an even larger storage locker at another Public Storage just up the street which worked out perfectly for me. Jessica was kind, courteous and very helpful. I appreciate how the different locations work together. If you need a storage facility go see Jessica at the East Sample Road location for Public Storage. Jessica will take good care of you! Thanks Jessica for helping me, I do appreciate it!

Managers are great location clean prices are also good highly recommend public storage

Jessica was great helped me and my wife choose the right size unit work out great pricing I would recommend anyone storing to public storage especially this location

I was fortunate enough to be assisted by Jessica at this Sample Road location she was of great help to us very friendly and informative would recommend this location for anyone seeking a storage unit.

Great location right of 95, always clean and safe. Staff is very friendly and helpful, Jessica always helps and is always very nice. Highly recommend this storage.

Curtisha was great very nice girl I would refer anyone here !!!!! Very clean property

Great storage

Nothing but great service and they worked with me when my money was tight very nice always smiling thank you for service I finally finished with storage unit I took lock thanks again for your service Georgia Miller

Great location everyone in the office is friendly prices are unbeatable highly recommended...

For all your storage needs check out Public Storage they have some really good units online with some awesome pricing check it out you won't be disappointed

Jessica and Curtisha were very helpful. I recommend

🐍 people, watch out your stuff, take pictures and don’t keep storage important stuff!

Watch out your stuff, take pictures of it AWAYS

Very space.

Decent rates Jessica which is the property Manager in Pompano is very knowledgeable and helpful I'd advise anyone needing a storage unit to visit the Pompano Location on Sample road and Dixie Highway

The staff at this facility was awesome, Big shout out to Jessica thank you very much

Curtisha was very helpful and accommodating.

Facility is Very clean ! Jessica helped me find an affordable storage unit ! very well recommended

Jessica was Awesome ! Helped me find a until, affordably . I definitely recommend 🙌🏾!

This Public Storage is super clean and Jessica the property manager is fabulous!

You find most of everything that you need...

Jessica and Curtisha we’re very nice young ladies. They did everything in their power to help me get a storage as fast as possible.

Great place to store reasonable prices and awesome managers. Highly recommend this storage facility...

Awesome service for super low prices I would highly recommend this place

They cut my lock when they didnt need to.

Great place to store your stuff. I have used this location several times and always get Exceptional customer service... Clean facility and the girls Frankie and Jessica are always willing to help me with any questions I have. I totally recommend public storage..

AWESOME MANAGERS 😎! Very affordable . I had no confusions

Great place to store your stuff

Great location,great rates, and both girls there are great answers all of my main questions and was able to help make my move in fast easy and fun.

The service I received at this location was awesome.Jessicas costumer service was amazing, very helpful, and knowledgeable.

Awesome customer service!!!!! The manager was very extremely nice

Visited the location for pricing for my move later this month both Frankie and Jessica were very detailed and the prices at public storage were reasonable I definitely recommend anyone planning on moving to choose public storage !!!

clean facility. Very helpful staff. Could use a few more carts.price increase every 6 months.

Jessica was amazing and very helpful and knowledgeable. Great storage place that is nice and clean. Great security and overall I recommend this place to everyone who is looking for a storage unit.

The absolute worst service ever! I was storing things I wanted to keep. That’s why people PAY for storage. They make you buy insurance ‘just in case.’ Well THEIR roof had a leak over my unit. They offered me $15! I had hundreds of dollars worth of property I had to throw away because of the mold. Do NOT use this place!

Jessica at Public storage provided amazing service when I lost the key to my unit. She went above and beyond to help me get my lock off, get a new lock on, and find a new unit that better fit my needs. She even followed up so I knew when my lock had been replaced!

Jessica was great she was fast and accurate and the service was outstanding

Came in to the facility this morning inquiring about your services. And I was greeted and treated with the upmost respect by Ms.Jessica after experiencing such a terrible moment with my landlord . Thank you for your services.

Porque tenho que pagar 250 dólares no meu Storage outside de tamanho 10" por 10"? Estou vendo no site que o valor é 101 dólares.

Jessica and Frankie are the best

Frankie and Jessica nice girls...Pleasant place to store my tings

KRIS WAS VERY HELPFUL HE WORKED AFTER HOURS TO MAKE SURE I GOT MY STORAGE

great service at All times

Quick and easy access to the main building upon entering the gate. Good size elevator to move things up stairs.

Never rent a unit from them. They are terrible.

Perfect place to store your things. Very clean and friendly environment This place need more bilingual speaking people. Huge language barrier.

will recommend this location to all family and friends .Nydia & Frankie are helpful and very professional . Highly recommend this location....

Have been with Public Storage for a few years now, have always been happy with the service! Nydia and Frankie are both awesome, with great attitudes!

I always come back here because they have great customer service and they always smile and treat me good .Great place to store your things

The staff Nydia and Frankie , here is great always willing to help me with my storage needs and always willing to go the extra mile . Great clean facility . Still provide me with a great experience and they are always smiling .Would highly recommend

They are so nice

Muy mala atención!

This is the best Public Storage around. Nydia is the best !! I wish I could give more than 5 stars !!

Locked us out even know we paid 2mths in advance

I like this place very clean the Office have good nice people that is ready to help.

Great customer service here Nydia and Frankie always greet me with a smile and great service ,clean facility and they are always willing to help.

Girls here provide great customer service .always willing to help with my storage needs and They always go above the expectations.Would highly recommend this location for Storage needs and packing supplies.

Nydia always provides me with Great customer service and always willing to help and go the extra mile to help me with my storage needs . Clean property. Highly recommend.

Super clean thank you

Buen lugar para guardar tus cosas y los empleados muy amables

The girls are really helpful and have great customer service

I rented a unit at this location for over a year. Frankie and Nydia were the best! Extremely helpful and great attitude! Thank you ladies for all your help and continue the great service that you both provide! I highly recommend this location

Very convenient and clean. Love the girls Frankie and Nydia is very helpful and would go out of their way to help. East sample public storage is by far the best place to store your belongings

The girls in the office are very accommodating and helpful. Location is very convenient.

When you're in a tight budget. Public storage is the place to store your things.

Have been using their services for years. Always friendly and helpful staff. Jan is the best. I recommend them.

Nice place

Nydia i cine to this property to see about a space I like the service here good she send he to another property because she didnt have it thanks

Elevan con el tiempo los precios demasiado!

Its expensive but that didn't bother me it was the rude woman I spoke with

Ladies at Public storage were very helpful with the move in process.Thanks you

Always come back and receive great customer service. From Nydia ,Frankie and Denise . They are always willing to help and give us a great deal.

Came to this location and received great Customer service the moment I walked in and location is clean and professional and would highly recommend.

I've been renting here for months. This place is the best excellent people run it real professionals very Polite and they don't treat you like a number but like family I hope they get the big bucks because they certainly deserve it it's wonderful renting here thanks for your time oh and yes Nydia and Frankie are the BEST.

Love it!

Very friendly staff and helpful property was clean and neat.

I've stored here several times and always come back because customer service here is always great and welcoming ,would highly recommend to anybody that needs storage and a safe place to store their belongings .

Nidia was excellent. She help me a lot. I would highly recomend it her.

Mrs Frankie very polite and helpful and very patient with my very weak English-speaking. Price is great!

how do i figure oust the size unit i need

Derise + nydia help me find a great size storage! I was going to get a small storage but I got a bigger one cause they sold me and showed the great and better space I can have for my business. I thank you guys and public storage for the help and good customer Service that you guys gave me. :)

Nydia and Frankie were great. Smooth process the whole way through.

Good job ladies

Always a great experience at public storage ...great customer service. Frankie and Nydia are always willing. To the extra mile to help me with my. Storage needs. clean place. And would highly recommend.

Frankie was awesome and easy to work with. Great place and clean.

I get great customer service from Nydia and Frankie. Very nice girls always welcoming me with a smile.

I was very impressed with staff professionalism and I would recommend Frankie to help any of my family members. Good workmanship

Frankie gave the best customer service to me today. Great employee. Went out of her way to get me a cart with a smile too.

I’ve been here for years and they are amazing people to deal with, I don’t know where I would be able to find storage and or great service like this!!!

Clean

I just rented a storage place yesterday to bring things to the storage today. I have been waiting for more than an hour with my car full of things and there are no carts to move things around. The front desk person says that when there are carts they are complementary but there are no carts here or people using them . She says that there is no control if people leave them inside. She gave me a number in California and they say they cannot help to please contact the local manager. I called and left a message. I am very disappointed.

I have beeen with public storage many years great service. Never ever a problem. Anything that I ever wanted or needed is at any time at my beacken call was

Highly recommend. Great, clean facility w/ the best prices. Moving was an ease & customer service was spectacular. Special thanks to Ms. Frankie!

Can I go today Sunday 25 to do contrat?. I am ready with my furnitures right now. Please

Great service. Thanks Frankie!

Visit the public storage today and speak to Nydia, not the first time communicating with her but she's always pleasant and helpful. Excellent service.

Great customer service the employees (Frankie and Nydia) here help you out with all your needs and are ready to assist you with any questions you have.I have delt with them for years to store my stuff and keep coming back,Property is well kept and secure.

I had a good experience with this business. Signing up for a unit, and turning over the key when I was finished was incredibly easy, and the management was friendly, cordial and accommodating. Overall, I'm completely satisfied with my experience, and would recommend this business to friends and family.

Absolutely flawless service, very friendly staff!

This PS is pretty well located. 24 hour cameras AC units. Easy to get to

First time renting storage and I was really impressed. The facility is very clean and well secured. Nydia was so helpful and she was really nice.

The service at this location is great Nydia is always pleasant. Frankie, Kierra as well they have a great sense of humor. I want to thank the staff for always being so friendly.

The staff was very helpful and friendly and the property was always clean and well-kept.

Exellent customer service. Very personable young lady. Never had a better experience with anyone else. Frankie is awsome.

Because Nydia and the staff were very helpful in every aspect of my storage experience. I will be back for sure and reccomend these professional people always!

This public storage is the most amazing place I have ever stored my things. They are very clean and secure. The staff is amazing they go out of their way to help us no matter what the issue is. For who ever comes into this place ask for Frankie she is amazing .

I was real satisfied with the ... Professional Customer Service at this location ...even though the move was stressful Nydia made the moving process easy and not stressful..clean facility.and very Happy with their services and would highly recommendthis location.

Public Storage has a great staff team. Would never go anywhere else

They are nice people they can really relate to you. And it's not that expensive at all its reasonable the place I will always choice to store my stuff.

I like the way the way they handle us customer's.. But why so you guys say its a dollar for the first month when it's not. Other than the false advertising. I love this storage facility.

The girls at this facility is great. They go above and and Beyond to help you with your storage needs

Nydia and Frankie are fantastic . Have great customer Service skills and are always willing to help and answer any and every question I have. I keep coming back because I love the cleanliness of the property and feel safe as well as my stuff is well secured. I would highly recommend.

I had a great experience with Public storage. Wonderful customer service... Units a little pricey. They really need to improve on that. But personally I had a great experience.

Nydia, was awesome very professional and kind, I recommend you to stop in and allow her to take care of your storage needs, honest from paperwork to showing the unit and instruction on how long o enter in.

Whenever i come to this location, frankie and nydia are always so helpful and friendly.

Public storage is awesome. Units are affordable sometimes. But hey you get what you pay for. I've been a customer here for a while. Wouldn't go anywhere else

I love this facility. Great place to store your stuff

All the girls are super friendly, informative and are always opened to questions. Top quality!

The place is well run with a wonderful group of employees (Nydia my main contact). Always willing to go the extra mile to help in any way possible. Corporate's goal should be to have all employees as dedicated as the employees at 25570.

Great place to store your personal thing's. . Great customer service Frankie and Nydia is great.

Frank is very helpful. Public Storage great place to store your things.

Nadia was very helpful and knowledgeable this was a great experience I will return with all my storage needs

Frankie is a very helpful young lady. She really takes her time on explaining the lease. Even though I asked the same question over. Public storage is a great place to store your thing. Especially if she is in all of them

I saved so much money. Thank you Frankie for getting me the right storage at the right price..

Public storage is a great place to to store your things. Its very clean. Great security system and most of all.. The girl's make you feel at home. If you want to store things come to public storage.

Nice and clean place to store your belongings. Girls are very helpful in helping you find something in your price range.

Great Customer Service Nydia and Frankie are always here to help you with any questions you have and I have been here for years and have always gotten the great customer service and Great Location and always clean.

Very nice ladies, l have been a customer and still a customer at public storage at 801 Sample Rd it's very convenient for for the customer to store there belonging in convenient place

As long as you don't park any trailers, boats or large vehicles you'll be OK. Constantly working on stuff, huge inconvenience getting in and out. Not to mention they have a local lake year round, sarcasm. Parking lot does not drain and the road is beat to hell. The water sits easily a foot high year round with giant pot holes that you can't see. If you have a trailer, people are constantly trying to break into, so much for the so called security.

Exceptional Customer service ,Girls in office Frankie and Nydia are always smiling and answering any quesitos I have .I have had my storage here for a while and have had a great expierience storing my stuff here.

Went to the facility looking for $1 move in even though they didn't have the special available the girls there Tiffany & Nydia was nice enough to still give me a tour of the facility educate me about all the good things they had to offer and also show me the size unit I would need once done the girls helped me find the dollar special at different facility the place was nice and clean it even smelled clean and once the special come back I will most definitely be storing at this facility it's closer to my home the girls smiled and also did there job as if they loved it great team public storage

Tried to go in person to see the unit after I reserved online. Went there around 10 AM and there was a sign saying they would not be in until 11 AM. I don't want to use a place that is unreliable and not open during regular business hours. Also after I reserved I got a bunch of calls the next few days. I call and one message is fine, but after that it's harassment and annoying. Cancelled the online reservation and will use a different location. And there was another lady coming as I was leaving and she was annoyed that there was no one there. I think they are almost full anyway because the website says 1 left for the size I want, but that might be a trick, also they don't offer $1 first months on that unit.

I must admit that I had the best experience here today. I walked into the public storage on sample and although its been a stressful week for me with this move, the young lady made my day. The ladies here was very professional , polite, and did anything in their power to make sure that all my needs were met. I came back the next day frustrated and they still provided me with the service that was expected. So I recommended thier service because they are the best.

Great customer service.. And easy acess.

Mitzie is the most awesome person that I have ever done business with ! I highly recommend!!!!!

Great place to store your items.. Frankie and Nydia really help you out..Always happy to answer your questions..

Nydia and Frankie are always providing me with great customer service always answering every question I have .Great storage facility have had my things there for some time and feel that my things are safe .Definitely a safe place to store your things .

Been with this location since i moved to south florida and the ladies up front, ( Nydia ,frankie and Vivian) are no far from warm and proffesional.. This location is always clean and organized... No worries when i need help with payments or billing! My questions or decrepancies are always cleared up with no problems..

Great customer service ..great expierence doing the rental clean facilty.

Grate customer service

Had a great experience at this location, mainly because of the team working there - Nydia and Frankie. They were very helpful and very nice to work with. They made sure that I got the right unit for my needs and that I took full advantage of the specials going on for the size that I needed. I would certainly use them again.

I been here for 3 years i like the people here they are very good ,i like to joke with them,frankie is very good never had a problem. Here i do tell people this place is the best to rent from all the time :)

Excellent service never had a bad cup of coffee..lol....Nydia and Frankie are very attentive and provide me with the Best Customer service and are always here to answer any questions I have....Very clean facility. ..would highly recommend.

Nice service great people

Great facility, Great staff made my transition from tampa a great experience storage wise and would highly recommend as all i can say is that i have had is great customer service.

Everything about setting up a storage unit at this location was easy. I logged on to the Public Storage website on a Friday night, and the office called me the next morning to followup. I then swung by the office and after 15 minutes, was ready to go in a 10x10 unit. The staff onsite was very friendly and helpful. The premises was clean & well-kept. And the price for a climate-controlled unit was lower than a competitor down the street. Overall, a very positive experience!

Franky and Nydia Where very thorough with every question i had since its my 1st time looking for storage and the facility was very clean and maintained made my expierence easy and pleasant.

quick and easy to get set up with a new unit

Very friendly environment. Frankie and Nydia will treat your things as their own. Public Storage great place to store your stuff

I had a Great experience with the team at Public Storage today Frankie and Nydia were exceptionally kind in getting me set up with a Storage unit. Nydia went out of here way to make my customer experience exceptional and utmost professional. I am new to the area, and she gave me a lot of valuable information for getting around and locating other small businesses I needed to reach out to. It is awesome to see that people are still thriving to achieve purposeful excellence in all they do. May God be with you both and you continue to plant many seeds of kindness. J.H.

Great Customer service, Very clean facility, Nydia is a great asset she was very thorough with process and was great help . Thanks for a very nice experience as a fiest time rental.

best experience ever!!! i would recommend it to anyone!!

Awesome customer service Nydia and Frankie were very helpful and informative.Nice and clean facility .well kept would recommend.

It was a pleasure doing business with Frankie and Nydia. Girls were very helpful.

Great service, good attitudes, they get the job done with great satisfaction. very friendly! !!

I experienced the best customer service ever. The young lady Nydia went over and beyond my expectations. She was very knowledgeable, and very professional

awesome!

Customer service is amazing ,clean facility ,good hours ,would highly recommend this place and as far as security goes .Very secure Place to have my stuff stored.

Nydia the manager is great taking care of customers. The facility is clean and well kept. Been renting here for 1.5 years. Highly recommended.

We stopped at the store to find a box for moving after having a bad experience at a competing store next door. Vivian at Public Storage went out of her way to help us, she made sure that the box was properly packaged. We were shock to receive such great service after our previous experience. Thank you for great customer service.

Wonderful customer service! Vivian was very helpful, polite, and easy to deal with. She took care of all my needs very quickly. Vivian helped me enter a drawing for $1000. I was hoping she had the chance to win $1000 also, but she can only win $250. She did all the work and took care of my needs quickly and I believe the company should allow the employees to also have a chance to win $1000. Exceptional service provided at this location!

Have had a wonderful experience from day one even though moving is so stressful. Vivian was very informative and answered all my questions I had and when I've called the office Nydia and Vivian are always there to answer with a smile would highly recommend

Always come back to this Location because They Provide me with the best customer service and always recieve me with a smile. Clean facility ,Nydia and Vivian are always very helpful and answer any questions i have. Would highly recommend this Location to anyone,

Great customer service provided by Vivian and Nydia. They went above and beyond to help when I wanted to downsize -helping with sizes and locations close to my unit. Vivian was very helpful today for my transfer. I feel my property is safe and would highly recommend this location. Thanks again to Vivian and Nydia.

Fast and friendly service ,Lady are always helpful willing to answer any questions I have and Nydia and Vivian always receive me with a smile and great customer service.

Great Experience from day one .Vivian & Nydia provide Great Customer Service. Very attentive and Always Smiling. Facility is always clean & I feel like my belongings are safe at this location. Exceptional Service as I would say. Would highly recommend this location. Thanks for such a great experience.

Great Customer service. Always clean and Vivian & Nydia are the best always smiling and always helpful . Great Experience . I stop by my unit every day and love to see their smiles. Very helpful and informative staff when needed Would highly Recommend. They deserve a raise.

Went there this morning for our storage needs and Vivian and Nydia were such a great help and very knowledgeable, very reasonable and reliable. Will definitely use again. Keep up the great work you ladies do. Katie & Christine ;-)

this was the best storage company ever. coming from a person who travels ive never experienced such great customer service. Vivian was very helpful and soo nice and answered all of mine and my families questions. She has never been in a bad mood when im there and the whole family just loves her. Thank yu so much Vivian for all your help 😊😊😃😃

Vivian was such a helping hand. She was very nice I was extremely pleased with the service. She is a good person and I love keeping my storage here. By far the best public storage. Thank you so much Vivian and PS

Had and exceptional experience From the day I walked in Vivian showed me all the steps on how to deal with storage and Nydia also helped in making my experience great Loved the fact that they were friendly and facility was clean. Thank you for such a great experience. Will recommend

Vivian & Nydia are two most courteous professional and kindest Ps emploees I have ever had met. During my first initial need for storage Vivian was so helpful with recommending the right unit for the right price ....She even sold me some Wardrobe boxes..I met the manager Nydia who was extremely pleasant and professional aswell.The facility ,lobby,and office was very clean and pleasant .Would highly recommend this location as my experience here has been nothing but Great.

Thank you Vivian for all your help!! You were very great telling us on what we should do. Will be recommending Public Storage! Thank you Vivian!!

Very helpful staff,easy procedure clean and safe facility ,Nydia was very helpful in everything and helped me pick packing supplies to pack up my belongings.Overall great service. .Would highly recommend this location.

I had the pleasure to work with the girl from the Bronx named Samantha and Nydia who was from Philly..they were very professional. Gave me several options on how to pack my stuff . I would definitely recommended this place... they both welcomed me with a beautiful smile!!! Would give the a 10 star but a 5 star will do!!!

Nicest customer service! Best employees, caring and dedicated to serve us the best they can. Vivian and Nydia treat us like family! They are the reason I came back. They took good care of me 2 years ago. 😍

Vivian anx Nydia were very helpful, on time and confident about the product, and some competitors that helped me decide on the spot. Professional clean space only drawback no truck to borrow. I was offered supplies but did not require them. I was impressed and woulx hihly recommend this facility to.anyone wanting SECURE storage.

I have used this location for years moving up north .the girls have always been kind,helpful and solicitous and always very attentive in helping me with any questions and storage needs. We have become friends. And i will miss them.Great service.

I'm a return customer and came back to this location after visiting several locations in ft Lauderdale and decided to come back here because I looovvee E sample road location.They are the best because I love the service here and location is very clean. Also The Customer service from Nydia and Vivian has always been great and continues to be great .they r friendly,always there greeting u with a smile.They were very helpful and knowledgeable in helping me find the right space at the right price within my budget. I just love it here and happy in knowing that my things will be safe and happy here with Vivian and Nydia once again. Would highly recommend to my family and friends as the service once again is exceptional.Thanks

Vivian and Nydia were very resourceful in helping me get the right size at the best price they did not have the Memorial day special but they took the time to find me a unit at a great price at another location I would have really perferred staying there since Vivian was so nice and helpful .Please give her a raise she deserves it.....Thanks for the great customer service. I definately would recommend public storage.

Nydia and Roscoe, were so helpful. We were stuck without a place and frantic and they saw we were frazzled and calmed us down, gave us a great deal and were just so great. Can't thank them enough. very impressed. Units are clean and I feel like my stuff will be safe and also feel like we are in good hands. Thanks again

Vivan & Roscoe were the two most polite and respectful people I ever ran into. There customer service that I will give if possible is would be 10 stars and i felt like i was at home when i was in the nice clean friendly establishment. I would recommend this facility to all of my friends and to anyone who ask me about Public Storage

I rented last month from public storage after looking around for weeks. Nydia went out of her way to help me and my wife find the proper storage ţo accommodate our needs. She , Roscoe , Vivian were terrific to work with.I would recommend their services to my friends.The Location is convenient , Price , and Customer service were great.

Vivian has always been helpful,professional, and courteous since day one.

Outstanding customer service. I have travelled from MS to pick up my storage and experienced excellent customer service from the nicest two young ladies Vivan and Nydia. Promote them both as soon as possible oh and please don't forget the raise for they are truly deserving of nothing but the best. Would highly recommend this locatiom due to the service recieved. Good luck Vivian and Nydia

Went into this location few months ago and Staff here has been so helpful from the beginning as moving is stressful in itself. Nydia and Vivian made an impact in my decision choosing storage as I had shopped a few other storage locations and this one definitely stood out and would highly recommend to anyone .

This is my second time using this property location. Vivian & Nydia are fantastic to work with. This facility is immaculately clean. I would recommend this to anyone who is needing a storage facility.

I have been a frequent user of this facility due to personal and work related circumstances over the past few years. The friendly staff (Vivian, Nydia and Roscoe) have always been courteous, helpful and professional. The facility is well kept and easily accessible. The next time that I need a storage facility, I will look no further!

My Experience here was great . Vivian provided great service. My move in was so smooth sailing that I even referred my friend to the same facility. Later on in the week I stopped by my unit and met Nydia and was just as helpful with a smile. Today I'm back again to pick up some things and met Roscoe nice edition to the staff. Wanted to add For the past couple of months the girls. Tend to give me a Courtesy call to Remind me of my Bal due and they are always promptly in there office bright and early to attend. Their customers and that make me feel special and like family. I would highly recommend this location and would give them more than 5 stars if I could because the staff here always goes above and beyond.I believe Those girls deserve a raise and are an asset to your company. Thanks again for the Great customer Service P.S. I make a commute from Titusville to come all the way down here to make my payments and see the girls smile all the other locations should have smiles like that =)

I have been using this Pompano Beach public storage location for over a year. It's safe and very clean. Nydia and Vivian are ALWAYS friendly and welcoming,greeting every client that walks thru the doors. They take an interest in clients,they always ask about my daughter if I don't bring her in. I always leave with a smile and a few laughs. I would recommend this location to anyone. You won't be disappointed.

I have used Public Storage at different times over the years, but this location has truly taken my thought of Public Storage to a new height. First the customer service that was shown by the staff, Vivian especially, was far above what I have experienced in South Florida as a whole. She thoroughly, explained all of my options, made suggestions and gave me a complete tour of the location, which helped me decide on renting from the sample road location. Not to mention how clean the place is. Who would have thought it to be so, considering I have driven past this place countless times. And after I moved in and was leaving for the day, the remaining staff made feel like I had dealt with them personally. Truly Love the place.

VERY CLEAN WELL RUN. THANKS

I'm the executor of a decedent who had his belongings at PS 801 E Sample road , Pompano Beach,FL.Employees Nydia,Vivian & Rosco were 100% helpful & understanding on both paying the decedent's overdue rent & educating me on using the storage bin facilities. If I ever have to personally use a storage bin - PS at 801 e Sample will be the one because of PS's competent, personable &compassionate employees + the conveniently located facilities. Mel Kessler (3/3 0/14)

Have had a great experience with Nydia Vivian and Roscoe at this location. They remind me everytime on my payment due and do an excellent job on everything at the property as far as customer service they always have a smile and make me laugh . Overall I would recommend due to my experience with the great people they have working for Public storage.Thanks

Service was great Nydia was very professional explained everything from beginning to end and location was conveniently close to where I'm at and would definitely recommend this location.ans they have a great staff to answer all ur questions.Thanks

Vivan provided great customer service... she showed me different options