Public Storage Self-Storage Units at 7001 Plantation Rd, Pensacola, FL

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Address
7001 Plantation Rd
Pensacola,
FL
32504
Full Service Kiosk Available
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 33/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 33/mo $ 33Best Price LabelHurry! -
5'x5'Online only price$ 38/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 38/mo $ 38Best Price Label2 units left! -
5'x10'Online only price$ 60/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 60/mo $ 60Best Price LabelHurry! -
7.5'x10'Online only price$ 68/moMedium 7.5'x10'- Climate Controlled
- Upstairs/elevator
$ 68/mo $ 68Best Price Label1 unit left! -
10'x10'Online only price$ 109/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 109/mo $ 109Best Price Label1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Pensacola
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Pensacola Storage Units at University Town Plaza
Pensacola self storage is located at University Town Plaza near the Plant-a-Garden and Grove neighborhoods, making it easily accessible to residents in and around Northeast Pensacola. We're also located close to the intersection of I-10 and I-110, minutes from accessing both.
With so much to do in this hotspot beach town, we know that a fun-filled lifestyle can lead to accumulating clutter. Whether it's beach umbrellas, scuba gear, snorkel masks, or boating equipment, we're here to help you make more space for fun.
Our enormously popular 5x5 storage units can keep all these things and more, being the perfect size for sports gear, arts supplies, boxes of books, winter coats (for vacation, of course), tax documents, and more. Your home is your sanctuary, and it should feel like it. Never worry about tripping on a random box in the garage ever again!
With our affordable and versatile 5x5 storage units and 5x10 storage units, your odds-and-ends are out of your way–but always within reach, thanks to our convenient location and accommodating gate hours.
Moving to the neighborhood? Helping a parent or grandparent who is? Trust your belongings to our in-demand 5x15 storage units and 10x10 storage units, which are ideal for minimalist retirees between moves. These units are ideal for storing the contents of a small apartment or condo, including all the basics: a mattress set, bed frame, dining room table, and sofa.
Our climate controlled storage units here are a good option given the climate in Pensacola.
Going out of town? Don't trust your car to street parking or the un-gated apartment parking lot. At Public Storage, we know that plans change. That's why our month-to-month rents let you change with them. No long-term contracts. Ever. Stop by today.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 310)
Jade helped me at this location and the Creighton location. She was wonderful! Very helpful and friendly! Nice facility.
nice. provided buggy
Had some issues for a few days and actually received a call from local manager, Shannon, to explain the changes. Meant a lot considering the website didn't help explain what was going on with the phones and property managers on site. Started with a 1 star review and have now updated to a 4 star. Property is clean and in a good location, been a customer for 3 years.
Very easy to grab you a storage unit, the lady at the front is beat jive and easy to deal with!!!
Jade was very helpful with my storage needs
Summer and Rodney took excellent care of me.
6/4/23 Update: I understand the economics of not having live attendants anymore, but the bathrooms have been locked or removed. Think about it. Sometimes the customer has driven quite a ways to get there, then can spend hours or even most of a day depending on their circumstances. Not having an available bathroom is extremely inconvenient for the customers and would only require daily maintenance -not constant supervision. One of the reasons we chose your facility nearly a year ago, was the customer service, on-site management, and clean bathroom and water facilities. (See below). We pay a premium for a good quality facility and when those things were removed, the monthly cost did not go down. We hope to finally move our belongings to a new home, soon, but would be less likely to recommend this facility because of the recent changes. Not looking forward to the day-long unloading when we will be forced to interrupt our progress to go elsewhere for a bathroom. Please consider the comfort of your customers. Thank you. Great service from Marissa! This storage place has been the easiest and best part of our interstate move. Love the available carts, app to open gates, bathroom and water easy access, and clean facility. Only issue was rumble strips outside of sliding doors that slowed the process and shook the carts around. This may be required, though, and not really a problem. Thanks!
Im always hesitant when deciding on which storage is right for me. But, Dayna was knowledgeable, courteous and very helpful. She made finding the right room easy and convenient. I will definitely recommend to all my friends and family and look forward to future business. Thank you!
Will definitely recommend this place. Very clean!!! I was assisted by Dayna who was wonderful and a great help!
Dayna was absolutely fantastic! I highly recommend renting from her at Public Storage.
My experience was great. Dayna was very friendly and helpful. She made it easy and explained everything to me. I will recommend this place to friends. It was a pleasure dealing with her!
This place is awesome!! I worked with Dayna who was AMAZING!! She was very friendly, professional and went above and beyond!! Highly recommend!!
Marissa is the Best
Marissa was excellent. She was kind, patient and informative. I was a little bit of a pain in the butt to, I kept changing my mind causing her to have to back up and redo the contract and her friendliness and smile never wavered. Marissa is the reason Public Storage gets 5 stars!
I think their business model is "bait and switch". I signed my lease contract with Public Storage at $60 per month for outside vehicle storage and 5 months later was sent a post card indicating my rate increased to $100. Shannon was absolutely uncaring and instead spouted something about market rates. I was told to either pay the increase or leave. I'm certain PS already planned to increase my rate when I signed the original contract. Ask about a rate increase before you lease with them. Its coming!
Awesome job , greeted me a smile help me with question and explain them as well Great person to have working with this company.
Shannon, the local site manager, is always a pleasure to work with, handles issues, is responsive and keeps this facility really clean.
Ms Shannon was extremely helpful!!! Excellent customer service! She was patient with me and i look forward to the great experience to come with public storage!!! ☺️☺️
Ms. Shannon was very helpful and more than enough. Very positive
Shannon was very helpful and professional. She took me from unit to unit so I could determine which one I thought was best for my family and I. I would recommend Public Storage.
Always goes up on their price after 6 months
Shannon is so kind and incredibly helpful. Highly recommend this place for all your storage needs.
Anyone that I talk to at the office was nice, helpful and professional. The storage facility was clean and maintained. If something was broken or damaged, it was fixed in a timely manner. My experience there was great.
Very nice storage facility. I have used it for 2 years.
The ease of securing unit online and move in was the best experience ever. The customer service is awesome!
Great service
Shannon is the best! I have had a storage unit at Public Storage for over ten years. As a widow, she has helped me keep the costs low. She always has a smile (even behind the mask)!
Every time I've rented from this Location my experience has been very good 🙌🏽 Shannon is awesome, between assuring that I was getting exactly what I needed, she managed to save me Money and time by Responding very quickly to my Needs😇
Staff very friendly and helpful. Affordable prices. Will definitely use them again.
EBONY IS AWESOME AND THE APP IS THE SLAMMING
Very impressed with the customer service. Definitely worth the wait for the unit. The App is also helpful and convenient!
Shannon was absolutely amazing! Helped us every step of the way and ensured we had what we needed! Couldn't have asked for a better experience :)
Thank you for all of your help when I needed a good storage unit. Shannon Blair was so informative and and professional. I will definitely recommend this place to friends!
Secure and convenient - Shannon made the process easy!
Did not have the storage space we needed. Helpful staff.
Shannon and the rest of the staff are always friendly and helpful. I appreciate the help with vendor delivery notifications and their effort to go the extra mile.
Okay service
Convenient location near major roads in the city.
The staff was so professional and friendly. Units are very clean and secure.
New TECHNOLOGY FIRST : Enter Staff Nice Sign up / Register : 5♦ Online Sign-up : 5 Gate Entry 6am -9pm: 5 Unit : Climate Control 10 STARS NEW LOCK SYSTEM : 10 ALL AROUND bypass Life Storage Uhaul Storage Go here Pay the extra money for Better & Quality 10x10 $110 a month But hey I won't be sweating and my household stuff won't either They need loading carts available at elevator Need Trash Cans for small stuff
Shannon answered my questions satisfactorily and displyed professionalism along with her smiling attitude
Was an AMAZING experience. Came to town because my mother died and my father was leaving town. That left my siblings and me with an entire house full of treasures. I was able to reserve on line with no issues! The facility is IMMACULATE - including the restrooms. I felt safe coming and going by myself. Employees were SUPER helpful. Climate controlled storage was available which was excellent!
Confidently storing stuff. And the gate works!
Shannon was very helpful great service
I had stopped in a few different times to inquire about packing materials and boxes and possibly renting a unit. The first time visiting was the weekend after Hurricane Sally, and the parking lot had caution tape guiding traffic which had blocked the entrance to get into Public Storage. I just so happened to be in that area when I saw a lady come out to lift the caution tape to allow a car to pass under it and get into Public Storage and allowed me to pass under as well. Because of limiting the number of customers and staff ratio in the office due to COVID-19, I was fine waiting in my car until I can enter. I was impressed on how they used spray disinfectant to spray down surfaces after a customer left and before another one entered. The lady working (Shannon) I felt went above and to lift the caution tape to let them drive into the facility, and take extra safety measures with the pandemic. The amount of professionalism she presented is what I wished was offered in any customer service setting.
Rented from them for around 8 yrs. The previous company who owned them were good, but not this company. Many problems. No 24 hr access (they used to have it with the former company who owned them). Miss a payment and get ready to get heavy late fees. Had a broken latch on my unit, their property. I requested many times for repair, never got fixed. I checked out (3) weeks early in the month, no refund for weeks I wasn't there. I honestly CAN'T recommend this Storage facility in Pensacola. They raise their rates ALL the time and it's difficult to even get a cart to move your things. They advertise 'special rates' hook you in for a few months and then raise them again. This has happened multiple times with me dealing with these guys. Do yourself a BIG favor and find somewhere else. You don't want to deal with these people, I assure you!
Awesome!!!
Great facility! They have push carts that can be checked out & has AC!
We have had climate controlled units at this facility on a number of occasions and this last time for over one year. When we opened our unit 2 weeks ago, our boxes that had been stacked were leaning over. Water had soaked through the cardboard from the floor. I immediately got the employee in charge and it was discovered that water had leaked in from the outside through the floor. This unit was directly on the back wall. The employee showed me where the water came from as the caulking that was on the concrete floor had disintegrated. Fortunately for us, most of the soaked boxes had items stored in plastic bags so we were able to take them out, dry them and place them in new boxes at the unit. Unfortunately one of the boxes contained our winter clothes and ski jackets. Everything in the box had either mildew stains or smelled of mildew. I took our items to the cleaners and hope that most if not all are salvageable. I am waiting to get the items back. I contacted the district manager about paying the cleaning bill. She told me that Public Storage was not responsible because we didn’t purchase their insurance but being an attorney, I knew this was a ridiculous position as the contract of providing dry storage in a climate controlled facility had been breached. I was told that someone from corporate would get back to me but I haven’t heard anything yet and doubt that I will.
Every employee I have dealt with here has been super friendly and helpful! They know me by name when I visit the office. The facilities are always clean and it feels very safe.
Can I close out my acct online, or do I need to go down there to close it out?
The facility is good, but I wonder about security and accessibility. Someone stole a cart from the location. Rather than use the video and door access code to find and punish the thief, the facility makes you check them out. The office is closed all the time so the sole employee can take breaks, walk around, and whatever. The other issue was took a cart we had checked out because they didn't want to wait for the employee to return to the office. Their response was "That's OK." Then why have a checkout system.
As an employer of a moving company I'm not allowed to have the door open which add more time to my job and there's no hold button like other storages companies that will allow the elevator to stay put and could load it up.
How long can you have a broken gate? What am I paying for? Not security!
Shannon was a delite and made everything very easy
An excellent staff and storage experience.
Great place to keep stuff clean and dry.
Rates may seem great upfront, but miss your monthly payment and they're quick to smash you with obscene late fees and so-called "service" charges. Also, no 24-hour access and customer service is mediocre at best. Make sure you read the contract you're signing and know that you're absolutely not required to purchase the quote-unquote required insurance that they demand of you. Do yourself a favor and look elsewhere.
This is the best place to store your stuff in Pensacola perfect security right off the interstate
lexi is awesome
Jennifer and vickie were fantastic with getting me set up
Awesome customer service. Great prices. Clean and well kept. We had a great experience with Lexi.
Very nice place to put storage. They have a good selection of different size rooms to choose from and they are clean. You can count on your stuff being safe as well. They have security cameras and you have to have a code to enter the building. I would highly recommend this place!
Kayla is a awesome worker who was very helpful and very nice, I was very pleased with her patients with me as she took the time to explain everything in dept.
Kayla and Shannon were so patient and kind with us it was truly an amazing experience they really tried to make things easy for us.
Went to purchase my unit today!!! Shannon was personable yet professional! Thank you 🙏
Great experience! Robin was dedicated to getting me what I need.
I love my visit to this site. It's modern, clean, spacious and climate controlled. I was referred by a friend to the company add will be using this location. Robin was a great help.
Kayla is a great member to have onboard, I lost my wallet and it was returned to me hastily with ALL of my things and monies included. She's honest and hardworking. Thanks kayla!
Shannon is great. Polite and perfessional. Outstanding storage property.
Robin was great.
Excellent personable lady! Shannon was a joy to work with!
The whole process in choosing a unit and locking in a deal took less than 10 minutes. I went on my lunch break and had enough time left to get a bite to eat. The facility was nice and clean. Shannon, the manager, assisted me and was extremely helpful and knowledgeable. Most of all she was courteous , attentive, and knew what type of storage unit would best accommodate my storage needs.
Robin was such a pleasure to work with! For my first time getting a unit she made it so simple and fast! I appreciate it mite than you know!
Robin is very informative and caring and helpful
I am a HVAC tech and I've been inside a lot of these sites working on equipment and this is hands down the nicest, cleanest most organized site I've worked at. The MOD is wonderful and very helpful when needed.
Absolutely fantastic service and location! Knowledgeable and can't beat the price. Robin is an asset to the business with exemplary knowledge and it was a pure pleasure to rent from her.
Robin was fantastic helping me secure a unit And very informative Great job
Robin, is awesome at this location! Besides how kind and informative she was, the advertisement of "move in for $1" should apply for all storage sizes not just the small ones. Was very bummed I had to put down so much the first month. Robin didn't hide the price and was very understanding. I would recommend this place.
Do you have a yard to store vehicles?
Awesome experience, Very helpful! Robin was very friendly & professional! Will recommend to friends & family!
Good prices! Clean place!
Robin is very helpful. The corporate number customer service doesn't tell the truth about price or availability but it is a good start.... they gave me a good deal to move in but go in person and find out what the real deal is. This place is very clean, secure and easy to use. Thank you Robin. :)
Very helpful and gave great customer service
Shannon was very helpful and knowledgeable!
Robin was absolutely AMAZING !! She was thorough and gave me plenty of options and insured that I got the most for my money . #PublicStorage #PlantationRoad
My experience at public storage was wonderful even though I was giving one employee a hard time she was still very nice. Thank you Shannon sorry for the hard time. Also Robin was a wonderful help in showing me my unit and explaining everything the way I needed it explained. I like that I didnt have any questions behind Robin inserting everything very clearly. Thanks you two.
Very polite and courteous. Didn't pressure me into a unit or spend extra money I didn't not need.
The lady who helped me, Shannon, was extremely friendly and helpful.
Robin made our leasing experience so easy. Thanks.
Kayla was amazing, helped me move in at an affordable rate was extremely professional and helpful.
Kayla was an amazing help and extremely friendly! The storage unit is clean, and climate controlled.
Kayla was awesome ,and amazing. She answered all our questions with efficiency. Glad we came here
Shannon went out of her way helped me out with my long and short term storage needs. Thank you!
Shannon was very helpful and answered all my questions!!
Lex did a great job showing us where everything is and how everything works. Also giving some of the beat and cheapest options that they have great attitude as well.
Lexi was a great help with my first time renting a unit the property is very clean and I'm very impressed with the service I got and I recommend going there...
I rented a unit from lex and she was so nice and very knowledgeable about the property i would recommend renting a unit with lex at plantation the unit was very nice and clean im very satisfied about my choice
I came into Plantation and spoke with Shannon about renting a storage and I was sad that there was nothing immediately available. Shannon did a tremendous job about how they are climate control, provide security and multiple access codes; this facility was one of the most clean locations that we have visited and the customer service went above and beyond. She also helped us look up other facilities in the area that would service our needs and she helped us out beyond more than we asked. I wish she had something available so we could rent with her.
The place is well maintained Shannon was very polite and helpful.
Clean! Friendly staff
Jessica is the best if you need storage come here
I was anxious and desperate because I had misplaced my access code to gain entry to my storage unit. But the professionalism and kindness of Ms Kayla quickly solved my problem . Thank you Ms Kayla for being so responsive and attentive to my situation.
Lexi is sweet and helpful at this location, she makes sure you feel welcome and was very patient with me and my elderly mother when we didn't know what size we needed. Very clean and has elevators.
Setting up the storage unit was super easy and Lexi was very pleasant and professional.
Clean, easy to navigate building, excellent location near I-10 & I-110. Staff excellent, esp Ann.
Great Experience and Great customer service. Lexi was awesome and Jennifer was super nice and informative.
Shannon was great very helpful and very pleasant and friendly.
This place is AMAZING!!! Highly recommended for whatever you need. Their parking spaces for boats and rv’s are the best quality and cheapest in town. Lexi was very helpful and knowledgeable. Go there for any of your storage needs. Thank you again!!!
Lexi was awesome great cusCustomer service
Shannon was super nice and very informative. She has made our move to Pensacola much easier and bearable after loosing our house in Lynn Haven.
Didn't explain everything when we started renting from and they can't change your billing due date
Stored expensive mattress in "climate controlled"(they told me afterwards that "it is controlled for temp of 80 degrees only, not humidity) unit and found it covered in mold! They refused compensation because i did not take out insurance! Renter BEWARE!
Excellent, Curtious & Very Pleasant ! Definitely Recommend this Climate Controlled Storage Business !! Great Help !!!
Shannon was awesome! One of the easiest experiences in our process in moving our items since losing our home on Tyndall AFB to hurricane Michael. Would definitely recommend this place!
Lexi was amazing. She was quick and efficient at her job.
Just rented storage space and Shannon, the property manager, was excellent! She was very thorough with directions, requirements and also gave great recommendations on loading the storage room.
Shannon helped our family with a storage unit after Hurricane Michael. She was excellent. The facility is very clean.
Great, friendly customer service👍🏻👍🏻
Great service
This public storage location has been outstanding!! We were greeted by Shannon and Ann, who were very polite, helpful and knowledgeable about the facility. Our needs were accommodated easily, with a very clean and well maintained unit. I highly recommend this location if you are looking for friendly and polite staff with a well maintained and secure facility.
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The building is nice and the staff I talked to were nice although I feel like they really got me. I have only had the advertised priced $35 (funny) little storage for not even two months which I could of rented a house to put my stuff in for the amount I had to pay. After I was finally able to sell half my organs in order to pay all the crazy fees they charged to access my storage. The first thing I noticed was whoever cut my $22 lock off (u have to buy) and opened MY storage up RIPPED my $1500 dollar mattress!! When I tell the lady that works there she stated we’re not liable that’s y we have everyone sign the form, well I would of never signed it if I knew god and everyone else would be going in it. She gives me the form and tells me I have to file It on the insurance (that I was required to buy but I c why now). Anyway very disappointed.
Great service awesome people
Ash on planatation road is awesome! She is nice courteous and professional. Five stars to the Plantation road location. I live in another state and they have always been there to assist me with any questions or concerns.
Very clean, nice facility. Lexi answered all my questions and showed me the storage rooms that were available. I'm all signed up. Thanks!!
Ash was extremely helpful and very professional. Answered all my questions, showed me the unit and signing up was easy. Thank you.
This facility and their staff were extremely helpful and knowledgeable in getting us the storage space we needed. Our family had to make an unplanned move from HI due to the erupting volcano. We shipped a 45ft container and they were so helpful in letting us know that they had room to have the container dropped at their facility to unload. They were very patient and helpful when working with us. We had many things pop up that kept pushing the date we would arrive to secure our units back. Through this all they were a pleasure to work with. When we finally arrived Shannon was amazing in showing us our units and explaining the lay of the land for us. We could not be more thankful or impressed with their professionalism.
I highly recommend this storage facility. The staff are super helpful and the place is always clean. They probably don’t realize what a great need they fill! Thanks!!!!
VERY PROFESSIONAL SERVICE AND QUICK TO HELP YOU! THANK YOU RITA FOR ALL YOUR HELP!! DUGGINS SERVICES WILL DEFINITELY RECOMMEND YOUR SERVICES TO ALL OF OUR CUSTOMERS!!
Rita was very friendly and very helpful!
Shannon went above and beyond to help us! Highly recommended
Great service!
Ladies at the front desk are very nice and professional, the facility is clean and the rates are pretty good
Shannon is great! I’ve been storing here for years and it’s always very clean! Great location!
Shannon was super thorough and very helpful!
Just what I needed. Very secure facility, a decent rate, and friendly staff. I actually like that it's not a 24 hour facility and it's has limited access. I was actually looking for that. They are clean and professional. Highly recommended.
Great customer service and friendly staff. The facility is really clean.
Great peaceful environment very helpful
Had my problem fixed right away! Great customer from Jennifer definitely cares about her customers!
Very nice, clean facility. Staff are friendly and welcoming and the prices are reasonable. Would definitely recommend that you give them a try!
Great location. Great customer service and wonderful facilities. I definitely recommend this place for your storage needs.
Jen and Shannon were very helpful and the unit and property are very clean.
Shannon is the best, very professional, courteous and helpful. Your facility is very well maintained and clean. Thanks!
Staff is great, very helpful! Clean facilities.
It a realky cool site
Excellent service, clean and neat facility.
Great service from the ladies at the desk!
I have been a customer of this storage facility for several years. In fact, I was at this location since before Public Storage bought out the previous owner. I'm not in the area and I need to know my items are safe and clean. I have had only a few minor issues regarding the transfer of policy and terms of service, but nothing worth mentioning. One of the best things about this place is the friendly customer service. I'm horrible with names, however, there's a guy who's been there a while that always works fairly with me and, more recently, a woman named Shannon who has been phenomenal. Whenever she answers the phone, I know my issue will be resolved asap and my worries will fade. I really feel like Shannon has my back and its always comforting to know my precious things are in good hands when I'm away. Thank you guys!
We were greeted by a warm smile! Kind, courteous, and accommodating!! Love this place!! I would recommend Public Storage to everyone I know!!
Just simply outstanding service! Thank you.
Nice and clean place. Jen was very helpful.
Shannon was very helpful and friendly. The property is clean and i highly recommend this location.
I recommend this Public Storage to everyone I know that is looking for a unit. Ashley is so professional and personable. I had this unit for 4 months and any time I saw her, she remembered me and always had a smile. Thanks for the wonderful rental experience, Ashley! Best regards. I had my reservation at a different location but needed the climate controlled unit this location had to offer. Ashley was so helpful and answered all my questions and got me the space I needed. Thanks, Ashley!
Excellent service!!!! Shannon assisted me through the process of my rental. Shannon was pleasant, professional, courteous and extremely knowledgeable of the services offered. Kudos to Public Storage for having Shannon as an employee to represent them. Thank you. W. Holmes
Cause they keep going up on storage rent
Clean and appears secure and friendly staff who took time to thoroughly explain things and policies.
Excellent service and friendly, helpful staff - location is great and is upkept very well!
Great service, super fast, very convenient!
Excellent service, clean facility, Shannon was very helpful.
Great customer service! The location is super clean and the staff is always really helpful. Cherri helped get me setup in a new unit, answered all my questions and made the whole process quick and easy.
Sherry was amazing and helpful!! Thanks
Really nice staff, and easy to set up.
Great storage facility! Courteous staff and always willing to help! Would highly recommend!!
Got my new storage! Thanks!
Easy to use and everyone was very friendly! Clean and safe facilities.
Ashley the lady shot works for public storage was great so nice and polite!!! Give her a raise!
Fast friendly AWESOME
Quick, speedy, and helpful service. Highly recommend
Friendly staff who are always willing to help. I am very impressed with how clean the place is kept. Best place to rent a space from! Keep up the great work!
I was so impressed with the courtesy and professionalism of Cherri, who helped me aquire my unit on Plantation Rd, Pensacola. I felt welcome from the moment I walked in and was pleased with the entire process. I will always consider Public Storage when renting. Than you, Cherri :^)
Outstanding service. I was very impressed with public storage. Reserving a unit was very easy. The public storage on plantation road was great. Everything was in great shape and very secure. Greg was great, you can tell he takes pride in his job and it shows. He followed up with me twice, was very nice, and seems like a really honest guy. I really cant say enough good things about the whole experience.
Great service provided today from Cherri! Thank you!!
Cherri was great! She gave us a full tour, made sure the unit we reserved would meet our needs, walked us through the contact and even gave us some tips for places to shop in Pensacola!
They were professionals and helped me and my family
Cherri was extremely helpful. Would recommend this location to anyone.
Greg and Ashley were great and super helpful!
I was very impressed for one with the up keep of the property and such great customer service from Greg he took his time and discuss my need of the right amount of space by taking inventory of what I was storing, he walked me to my unit showed me how to properly use the lock system that they have also how to use the gates. I really love it when I can get the one on one customer service and in my eyes he was rated to be the 5 star salesman THANK YOU Greg
Good service by Greg, thanks.
Greg was great. Great service. Very clean and professional help.
Ashley provided awesome service! She was patient in answering all of my questions and made the process seamless to rent my unit!
Very friendly service Mrs Shannon made sure I understood everything and wasn't getting more than I needed
Wonderful Customer Service! Greg was exceptional in assisting us with obtaining our storage. I would highly recommend!
Greg did a great job! Price is right! My stuff is secure!
Mgr. (Greg) was extremely helpful & knowledgeable.
Thanks for making this easy
Greg was awesome! In and out within 30 minutes
Great service, great people. Made the process really easy. Would recommend to anyone.
Great customer service. Greg, Linda and Cherri were very polite and quick in helping my friend and I get an affordable storage unit at a great price. Would recommend this business to others! Great atmosphere and friendly staff
Greg was there for me the entire way! From the start he helped me with any questions or problems and made sure when I moves out it went smoothly! This place is clean and organized and I would totally do business with them again!!
Great customer service!
Staff is GREAT, I have had a unit since 2011 and since Public Storage took over my rates have gone up twice in the past year. Customer Service (Tiffany) states they will continue to go up every year as my rate is 6 dollars under the going rate.............NOT Expectable as I have been a long term customer, not good Customer Service.
This is the nicest storage place we have used to date. Greg and Jessie were so helpful. They were friendly and fast. They helped us make sure our things were protected and secure.
I was helped by Greg and Jesse at the front office and they were very nice and professional.
Took my money, and did not give me the right gate code, and now I am filing a lawsuit .. Worst service ever.. Just bought it yesterday and already having to deal with unprofessional people.. Thank God they showed me Thierry true colors now
Excellent service
Very clean... Safe and secure!
Greg was courteous and very helpful. Service like this is the reason we keep coming back to Public Storage.
Just opened our first unit with Public Storage! Greg provided excellent customer service and made sure the application process was fast and simple.
Easy
Greg and Jason are awesome!!!!
Greg is a storage expert.
I receive great service at public storage!
Have 2 units here...service is great
I would like to THANK Jason for the BEST customer service one would expect from a place of business, and he didn't disappoint, so when I I no longer need to store my belongings, I'll always keep in mind that Public Storage will be who I'll use.... I always have😀👏🏾👍🏽. PS, keep it up Jason, you could teach classes.
Greg was very helpful and informative.
Very friendly.and helpful
I received great customer service
excellent job.
Good service!
Greg is awesome! great service !
Great Service. Greg is the best!
Yeah they gave me good service and they had public service alright
Rates went up and storage rooms where hot
I have had excellent service from all of these employees. I am quite pleased with my storage experience!
Very great experience! Greg was very helpful!
awesome! Greg & Debbie were extremely helpful! Thx for ur help!
Greg was very helpful. In getting. My mother storage setup. Thanks Greg.
First time dealing with Public Storage and the service was great. Thanks to Greg for being so professional!!!!
Customer service is excellent and the storage room are well kept!! I definitely recommended it!!
Great place to use and friendly staff
This public storage is one of the best. Super clean and a friendly environment. All my questions answered and access whenever I need ot. Also in a good area so we feel very safe. I would recommend this storage place. Looks very new and very convenient!
The staff is awesome at this location, and the facility and the units are super clean.
Always so helpful and the service is impeccable
Very clean facility and excellent service. I would recommend it to anyone.
Jason Boyett was VERY professional, polite, & kind. He did an EXCELLENT job.
it was really a pleasure to do business with public storage . the staff was knowledgeable and helpful . many thanks !!
I received great service from the staff at public storage. Greg was professional and really took the time to make sure I understood the details of my contract.
terrific service
Great Service.
Good service. Nice with the customers and explains things clearly.
Greg help me out and saved the day thanks so much greg!!
Henry was awesome. Will recommend this place to my friends
They did an excellent job getting us into our storage unit!
Jason is the sweetest person. The facility is clean and very well taken care of. Jason's knowledgeability and friendliness made what is usually a chore into a nice experience. Thank you!
So far SO great!! JASON was super awesome help! Good rates! great service!
Greg was Wonderful and Very helpful!! The place is exceptionally clean.
Greg took great care of me yesterday by helping me get set up with my storage unit, highly recommend Public storage especially on Plantation Rd.
great service
awesome , quick , and friendly service !
Friendly staff. Quick service. Nice property.
Five star service all the way around!
Great service!! Very helpful. Highly recommend!!
Friendly people & clean facility - prices are spot on! Very safe location - hassle free process of setting up new account -
Had great service by Greg I refer this to all my friends
Jason was incredible. Fastest service I've ever received in my life...and he did it with a smile!
I enjoyed the service. Everything was explaining well.
Greg was great!!
Excellent service
Greg was awesome! Qucik, easy, effective! Definitely will use Public Storage in the future.
Easy to get setup, courteous employees.
Clean and secure facility. Easy access with several carts available. Shane was helpful with processing the paperwork and answering my question. I would recommend this PS location for your storage needs.
Clean, safe surroundings, climate controlled. Easy access, plenty of carts. Parking could be better within the compound and I REALLY wish they would move the keypad post further back from the gate....too cumbersome to get in particularly if you're towing a trailer and you have to back up and there's a car behind you.....that really needs to be corrected. Other than that......great place and a great price.
Public Storage is an extremely clean and nice facility. The staff ...particularly Marie... could not have been more helpful in getting me set up with my own storage unit. I would highly recommend that anyone needing a storage facility to come and check out Public Storage locared behind Sears.
Greg was great! Very informative and helpful! Best storage in town.
Wonderful customer service!! Very clean facility!! Great staff!! :)
Greg is so great and profesional!! I enjoy the air conditioned facility!!
Greg helpful
Shane, Greg, && Marie were very friendly and exceeded customer service expectations!
Fantastic!! Phenomenal customer service. Thanks Greg!
Jason and mr Greg were of excellent service today. Help me locate the the proper unit, and was also attentive to my moving needs. Good deal. While Jennifer blessed the skies with her beautiful smile. Public storage #1.