Public Storage Self-Storage Units at 1650 W Oakland Park Blvd, Oakland Park, FL

Very clean and very professional. The establishment should consider allowing ppl to return their keys though.

Very clean and very professional. The corporate should consider allowing ppl to return their keys though.

Courteous staff

Rented,but end up getting an other unit due to the location was convenient. Same size but price was different, why? Don't ask me... I really finally terminated 1 unit. I received an email rental increase next billing oooooops I went out and purchase a 10x12 storage and had it installed..be smart in deciding because these businesses are being smarter to continue the unnecessary hike in price. Well my bay was great 5x10 drive up for what I do but I won't need it if it's not profitable to me...naaaa

The girls in the office are really nice and very helpful

Kendra was the bomb they really looked out

My check-in experience this morning was fabulous. Natasha and Zoey were very courteous and professional, both ladies informed me of various moving items, boxes, bubble wraps, locks etc. I appreciate their kindness and knowledge. Thank you in advance. Hope there's a token of appreciation for the employee skill set. PS, in this time when customers service skills is rare, they exemplify and amplify good customer skills.

The ladies were great Kendra zoey and kayla

Kendras service was great, I’m thankful that she was able to help me save on my payments and also their manager Natasha was helpful with guiding kendra to the right space for me .

Great staff, professional and helpful!

During my visit at public storage I was met and greeted by Natasha and Zoe, and they made my experience a great one.I would recommend anyone that comes in to see one of these two ladies their great.

Kendra was a outstanding helper today thank you for all you do

Feisty staff... Update: Received response thanking me "for such a positive review". Really?

Diana was so amazing and helpful at the Oakland park location she really really made my day great person and customer service thanks 😁

Thank you Natasha amazing service .

I came In and was helped by Zoe and Natasha the manager. They are always sweet and ready to help

Natasha and Zoe were very nice . Helped me find my unit and explaind a few things I did not understand great jobs ladies

Cheapest storage around, clean, excellent service. I have always been impressed by he ladies in the front office.

The ladies here at Oakland Park are the best very friendly knowledgeable anhelpful

Kendra Natasha Kayla were the best in the place love them

Very difficult to deliver. Too many rules. No speed

don't trust these people. I don't recommend it very much.

Kendra was awesome so sweet

Natasha and Zoe are very nice and helpful. Great service from them every time I come in to pay

Kendra is awsome

Natahsa was awesome, she was a big help.

Natasha and her friend were both polite and friendly. Thank you for your generosity!

Kendra was a tremendous help with us today she rocks my transition to a smaller space was smooth and easy

Kendra was a great help today and i felt welcomed and appreciated today great work

Kendra was awesome I really appreciate her help and understanding

My storage is infested with palmetto bugs, and the entry hours are not conducive to working people.. The gentleman that works part-time is super nice..

Kendra was awesome 😎 she was polite and helpful 5 stars 🤩 service Diana was awesome 💕 these ladies

Clean and convenient. Location is great, if you weren't looking you might no know it's even there so feel it's safer then most self storage business. Woman at the sales counter has been there for years.

Friendly decent staff of ladies. Picked up a lot of nails in tires here. Also lots of dirt and debris blows from the entire area, being in a corner outdoor unit. Pot holes in entry drive to 1st gate.

Shaianna and Natasha was very helpful great customer service as well

We moved to this storage facility from one in West Palm Beach, which was with the same company. The one in WPB was excellent. This one is horrible. The staff is rude, IF they even pay any attention to you at all. When you ask for something, and they have to give you an answer, they just bark one-line sentences at you, and then go back to ignoring you. The facility is dirty, the elevator is constantly out of order, and when you want to talk to one of the women working there about that, they don't care at all, and don't try to resolve anything. As a company, there is nothing wrong with Public Storage, but I recommend you stay away from this particular facility. I moved out yesterday, and am very happy never to have to deal with these women again!

Not clean and oily floor with dead insects. The costumes Suport not helpful. Price not great after the 1st month rental they add a taxes…

Kendra and zoey were wonderful and I appreciate the good service

Kendra and zoey are awesome great customer service support

Kendra and Zoey are the bomb . Com the best

Thank you Kendra and Natasha for your help .

Super agradecida con la chica que se tomó su tiempo para mostrarme el tamaño de la unidad y asesorarme en la búsqueda de storage!! Muy agradecida por el trato tan especial!! Super grateful to the girl who took her time to show me the size of the unit and advise me on the search for storage!! Thank you very much for such special treatment!!

Natasha is such a good manager amazing service

Best customer service I ever had in my life!! Please give her a higher position in the company.

Kendra is a sweetheart, she did everything she could to get me in a unit in a timely fashion. Thank you for an awesome experience! Update** I called back to confirm some information and they were just as pleasant over the phone as they are in person. Kendra was able to get me squared away quickly and answered all my answers promptly Kendra , Kayla & Natasha y’all are amazing ❤️ **update** Alex was amazing upon return , he was very friendly, helpful & efficient ! Amazing staff here , I will be back for future uses ! Thank you public storage !!

Service was really great the office was busy when I came in but the ladies worked hard to clear up the office . Thank you .

location is very clean , Natasha and Zoe are very nice and friendly.

Customer services was perfect, friendly, clean facilities to store my auto. Ask for Natasha, very can do attitude.

The building manager doesn't respond to calls and doesn't return messages. Trying to get through to someone over the phone is next to impossible and when I did manage to get through to a real person for an urgent matter, they refused to help in any way and hung up the phone. I would strongly encourage anyone who values customer service to stay away from this business and not trust them with your belongings. A note to Public Storage: Please don't respond to this review with a feeble response thanking me for my feedback and promising to improve. It is clear from my conversations with your staff that this attitude is endemic in your organisation and is never going to change.

Best staff ever. They all went above and beyond to help us find the best storage unit for us. Thanks. Roger

I love this place...Zoe is the best, great customer service:)

Shaianna was amazing great customer service

Shiannia, Zoe and Jakalia were so helpful. This was my first time renting with them. I would definitely recommend this location.

Natasha and Kendra were the perfect help they held my hand through the whole process these ladies are wonderful and I'm so happy that they were able to help me with my move in

Kendra was very polite, and helpful. She went over and beyond to give excellent customer service. She was very patient, polite, and professional! I will give her a ten star rating for customer interface skills!

Kendra Natasha Kayla great staff wonderful girls

Kendra was awsome

Kendra and Shaianna and Zoe was good help me out on a rental and showed me the space great customer service

Zoey and kendra are so funny and helpful awsome team

Zoe was great. Very helpful and made it easy to move in.

Zoe was awesome and helpful

Had great service from Kendra, Shianna , Natasha and Zoe . The ladies are very knowledgeable about their job and love what they are doing .

Ok so Kendra, Natasha, and Jakayla were very knowledgeable about their business! Kendra took the time and helped to get me the best rates y’all had to offer! Kudos!

Kendra and Natasha and Jakayla were awesome they are very friendly

Kendra and Kayla were wonderful

Kendra and Natasha were great today and helped me set up my public storage app. They were kind and professional and I appreciate their patience with helping me make my experience easier.

Ms Natasha and Ms Kendra were very helpful, everything was explained clearly and they are funny . Great service ladies

Natasha … what can so say this young lady stopped to explain how to upgrade my space and also took the time to help me set up my app. She is amazing . Thank you lady !!

Let me tell you, this location has the most respectful, diligent and focused managerial staff. Soaking mainly of thethe young lady that went out of the way to help in every step. This Flintstone needed some assistance in this Jetson world and it appeared in every way not to be an inconvenience at all. Thanks for the respectful and expertise....

Great service, the ladies are very helpful and do a great job .

Natasha service was amazing, she Is a great manager

Económico pero lugar siempre sucio y los empleados no son hamable ni sonríe pareciera que no tienen dientes 🤷

Natasha was very helpful and have a very warm personality. She got us situated quickly. Amazing service.

Natasha provided excellent customer service. She was very nice and was able to provide me with an excellent service today.

Amazing service today from Natasha and Zoe . The ladies are always nice and helpful

Natasha and Zoey Was very awesome And so polite and helpful I would definitely hire They deserve 10 thumbs up Plus Raise

Natasha best service ever

Very courteous and helpful staff.

Shay was great and helpful this was my first time renting a storage ,good service

I am so happy to have a storage with them, the customer service is very very good, I am gonna remember that name Natasha she was so patient and clear about every details. Good experience very pleasant 😊.

Zoey help me, the staff is awesome...live the atmosphere. Thanks ladies, and nate ...

I was helped great customer service great workers and assisted with everyone I needed

The person that help me was Zoey she was great very helpful in everyday possible she was very professional this is a great person to have working for you guys

This business is a part of the problem in this country. GREED. I’m paying more for storage than for my car. WHY??? I’m now paying close to $500 monthly for storage. WHY????? Two years ago it was $79. I booked a 10x15.. when I arrived it was not available.. after a lengthy conversation on the phone with a rep. Ridiculous. I ended up paying more for a space I didn’t need now this business has the audacity to email me to let me know I have to pay $100 more a month. SHAME SHAME SHAME ON YOUR GREED. I hope this business goes under.

Pearl Efficient and very helpful friendly left no detail out would love to come back here anytime I love it

Natasha was very patient she helped me create my online account and showed me how to use it. Thank you

No Problems.

Shay and mark was great and helpful

Pearl was respectful I had a reservation and was moved in right away along with mobile app she the best

Pearl was nice came in to make payments and she was helpful

Pearl is the best she is too helpful I see her at every location sending love and light your way best customer service for this company ever

Natasha and pearl were awesome when I came the place smelled wonderful impeccable customer service

I'm moving out due to the recent rent increase but customer service was great. Diana is excellent!thanks for everything Diana.

Pearl 🦪 was impeccable gavee the best customer service known to man early in the morning amazing good luck hopr you get a raise your beyond this job

Pearl, Zoe, and Shania were the true definition of excellence I walked in and Shaianna showed my and pearl helped with app and zoe helped with a transfer maintenance issue they were very efficient work as team and got me the mobile which I will enjoy alot of respect to these woman great job happy to be here good duo

Pearl was kind hook up with mobile with everything great customer service nerd more like her

Pearl was proficient and efficient customer service was impeccable

Pearl was extremely helpful and made the move in extremely easy . Thanks for your help

Shaianna was amazing ans help me great customer service

Pearl Shaiana and Shay were very helpful during move in and helped with mobile app love this place great customer service

Pearl was everything very kind when I came into pay

Pearl and Dianna were awesome definitely a happy morning place to pay your bill thank you public

Zoe, Dianna, and Pearl was so kind when I made a payment new happy place

Pearl and Dianna service was impeccable kept a smile on my face and exceeded my expectations on Storage space, the mobile app is awesome very user friendly!!!!!

Pearl was very helpful perfect communicating skills, when I walked through the she won my trust at hello, I will be recommending this place.

Dianna and Pearl were awesome paid bill and hooked up mobile great team great service

Dianna and Pearl were so Amazing during move in and this mobile app is banging

Zoe" is absolutely professional, knowledgeable and answered all my questions. Great customer service is hard to find and Zoe did a phenomenal job!! Thank you!!!

I rented a unit at another public storage that got flooded a few weeks ago and had to move my stuff. I picked this public storage because it’s right up the street and glad I did. This place is way nicer, cleaner and Natasha was a lot of help. I had reserved a unit over the phone and when I arrived that unit was no longer available, damn, but Natasha was quick to find me another. Natasha eased the stress with her helpfulness, professionalism and friendly personality. THANK YOU NATSHA... NATASHA DESERVES A RAISE! I also met Pearl, Dianna, and they were so helpful definitely a happy place for me

Pearl and Dianna are two of the nicest people I've ever met in my life they need a raise way 2 go !!!!!

Pearl, Dianna, and Zoe were very courteous, patient, and professional 👏 I bet they deserve a raise awesomeness customer service made it easy thank you

Great service.. very friendly staff

Zoe was nice helped us with everything great customer service

Pearl has a great personality, and helps you from be beginning to end. Excellent customer service, she made the whole process GREAT.

Cierra, Diana, Shiana, and Pearl were so helpful and awesome in getting me the proper unit for my bike, for the right price.

Pearl, Sierra, and Diana were amazing at 2x properties very impressed with the service and will be renting again and telling all our friends ❤

I have two storage units at Oakland park and all I can say is that Diana is wonderful!

I believe it was their district manager that called me because I was upset listen to what I had to say and gave me a credit on my account for 3 months to offset the rate increase that was very nice of them Update Well they were helpful ones what can I say in February and scratch that in December I got the first covid vaccination in January I got the second one in February on the 15th I was in the hospital with covid pneumonia 3 weeks they they did me wrong no help no nothing I had to beg friends to help me so I wouldn't lose my storage unit after being in the hospital for 43 days I was asked not to call the district managers he would no longer help me and I'd have to take it up with the individual storage place if I could if I had the health I would move my stuff out of there because they don't care about the individual they don't care about anything but the bottom line and that's their profit

Diana and Sierra very excellent customer service, beautify

Sierra/Diana beat people

Nice storage facility

Pearl was awesome helped me out alot

Clean spaces and should be secured but the gates are frequently stuck in the open position. Dont be caught onsite after 9pm, the police will be called,, and you will be fined. The area is enormous and not laid out well. The spaces are numerous and this makes things hard to find. If you want to get directions to your unit when renting online or from the office, get directions and a map. This will be a huge help, otherwise you are sure to get lost in the maze. The place will also raise the rent shortly after renting, and then periodically thereafter. So, always shop around for deals.

Pearl is so on her game. She is very professional and made a stressful situation into a calm experience. She's a keeper.

Perla, Diana, Shay, Sierra, Crystal was nice, clean, anda helpful thank you

Sierra was very pleasant she explained all the details of my account. The property was very clean.

Walked in to rent a unit and I was greeted by crystal she has great customer service also Pamela and Zoe had great customer service skills

They raise rent a lot, destroy your padlock and lock you out for late payments, late fees can add up to 80 dollars, bad hours and then ask for payment 24 days in advance. They behave this way because they don't feel competition to change. They have a smug way of doing business really tacky and sneaky.

All the employee and staff ahve been very helpful and courteous thankful to have met such a great group of people. Natasha's the best !

The place is ok... kind of expensive though

Please do not use Public Storage. Their customer service line is extremely rude. Hung up on me twice. They supposedly have a text option for assistance but every text you send they keep asking to repeat your question a different way. Just horrible! Please save yourself the trouble.

Went to this location and was greeted in by crystal she helped me with everything i needed

Shaianna was great and great customer service

The attendant there, Shay, was refreshingly pleasant. Her energy was great, she was very personable and swift and she answered my questions accordingly. It was an epitome of great customer service.

Made a reservation for a small climatized storage unit. Stopped at the office the next day and imagine this, they try to sell me an none climatized storage unit and explaining to me it is so warm, because it is an outside unit. Can’t imagine what kind of poor sevice you are receiving today.

Shaina was great

Shaianna was very helpful and great customer service Sierra was as well

After losing our mom, we had to get her stuff into a storage ASAP. The landlord could care less about what we were going through and rushed us out. Aside from the darkness, this location made it easy for us to get in and out. The little things mean the most, such as the smiles and friendly service I received from Shay and Zoey . Thank you ladies !!

Stinky, not that clean, poorly lit, not well operated. Customer service is atrocious, although two people were outstanding. Rented online got there, I wouldn't use it ever for many reasons building wasn't even marked correctly. I'm just going to stop here. I canceled same day.

The service at public storage was great. Crystal was fast and very knowledgeable. Definitely loved the customer service

This was the best experience of customer service i had in a while i was helped by crystal also sierra and diana was very nice and polite ...

When making the decision to rent space from this storage facility you are Signing up with the best storage facility staff in the area. Starting with Shay and how she uses her attention to detail on bay size, access, cost and location depending on your needs, along with Diana's 10 years as the facilities accountant covers all the economics and we don't want to leave out Sierra and Crystal and of course the charming ZO covering all the bases at this facility them which makes V number one storage facility in Oakland Park.

Sierra helped me today she was very nice and helpful. Also Crystal, diana, and shay was very nice.

Did sure Guard Storage on Oakland Park Boulevard change their name to self storage

Thank you crystal and sierra . Ladies were very helpful a d great customer service

No complaints

Shainna is a geeat worker

Shaianna and shay was very helpful and nice great customer service

Sierra was very nice and generous today. Property very clean.

Almost lost a vehicle this place needs better magement

Diana went out of her way when they were busy to help me when they were busy. She's "gold".This was at the 1650 W Oakland Park address in Oakland park fl.

The property is very clean. The girls in the office are so sweet. Thanks Sierra Crystal and Diana. I’ll see you next time.

Associates Sierra and Zoe at this location really lack customer service. Displeased with the service provided as they were very rude

it's a very friendly and clean place. it is a very large complex. so grateful for this public storage. they put a smile on my face every time

Tiring

Can I rent a space for 10 days?

It's public storage... It's ok. Granted a lot of sketchy people seem to come through this location...

One can appreciate when a Mgr reaches out to resolve an issue. It truly made a difference and I will have no issues recommending this place to anyone. The place is clean and well maintained.

Secure place to store your property. However, Ive been there for 3 years, and every year, they increase their prices. Next increase we will be moving our stuff out.

It took so long for them to send a code to get in the door that we ended up leaving

Great location with extra security, two big gates and plenty storages.

Great service. First storage option in the future.

Nice clean place

Sierra was very nice and has a lot of patience. She was able to provide me with the right size space based on what I told her I was storing. The property is well kept. Thank you.

Fantastic storage place. Jacob helped me find the perfect unit. Outstanding customer service too. Very easy to work with. Highly recommend.

Jacob and Sha was excellent.

Jacob, Shah, and Sierra preformed excellent customer service! They were awesome!

Natasha was wonderful and I love her lashes

Ordenado

Amazing service

Thank you Shae! Everything is so seamless and everybody is so knowladgeable and welcoming. Thank you❤️

Reserved a unit online, then I received a call from Diana who was very professional and helpful. Everything was setup quickly and smoothly. Thanks Diana!!!!

I haven't had such awesome effective customer service from any storage facility in a very long time. Public storage is by far the best! Diana greeting was very pleasant and professional,she went above and beyond. She is a great person very humble.

Diana thank you very much for helping me downloading the PS AAP . You are always nice. Excellent service.

Sierra Diana and Sha were so helpful with me today. They are nice and so welcoming. The property is very clean and they help me with downloading the PS app.

Diana Sierra and Sha was very nice and sweet. They were really funny.

Excellent service by Diana. She is always helpful.

Clean facilities and premises are secure... although, I don't like that there is no longer gated access to get to storage areas. Storage costs are not cheap. They lure you into renting a space w/ super discounted rates, but as soon as it expires they raise the rent - and they continue to increase it on a regular basis.

Zoë was the BEST 10/10 she was so helpful both times we came very helpful with the prices customer service was very satisfying ! We love this place staff are always nice and helpful

I had a pleasure of working with shay shainna and Sierra they are nice and helped me out with everything i need

Jacob was the best, his service was impeccable

Management is horrible! Hire people to help customers, 2hrs to get let down, 2hrs that I will never get back. Then when I requested a manager, she came and stated that she is off and not supposed to b here, wow! But u left an agent at the counter by himself with a line of people in need of service 🙄 never again will I got to this location

I'm very sad

Diana was awesome!!! Thanks for helping us to find the right size!

Zoe, Shaianna and Diana were very helpful. They answered all my questions and gave me great service.

Zoe, Diana, and Shaianna helped me find right size for my things. I was a bit confused when I first walked but the three of them were kind enough to help me. I will definitely recommend this location to my friends, family, and whoever is reading this!! ☺️☺️

Sierra was very nice and generous with me and she helped me download and register for the public storage app.

I just want to say that one person from p p. S tellss me one thing and transfer me to the district managers phoneline who then proceeds to telme that this particular P. S. Hasa security sysrtem monitored closely by rhe police and no variation on hours is possible. Just got out of hospital with a move date imposed restricked hours i can work due to medications and limited work hours for myself Jacob want to tell me basisally if i time it right with a little bit of planning i would beable to work now and why suggest something? Did i dial 1800 ask jacob? No i dial for the district manage and asked for a couple hours for a couple nights or qeven 1 nightto get things done. I was under the impression it was based on a case by case situation up to the district mgrs discretion. Well thanks Jacob what a great altunative plan designer7

Always clean, plus getting a work in while there.

Zoe was very helpful. I have space here already and she helped me get a new one. She also help make sure I got the right items for my space. Definitely recommend her!

Shaianna was very nice and knowledgeable.

Zoe, Diana and Serria were very helpful. I will definitely recommend these three.

Sierra, Diana, Zoe were very nice and helpful.

Zoe was helpful. She made sure we got the right size. She also helped us set up the our password for the Public storage website.

Zoe was helpful with helping me and my friend. She helped us with downloading the Public storage.

They are very good whit their service and professional

I received a great customer service from Diana. Property is always clean

Excellent Shaianna and Jacob were great. Thank you.

Great place for storage great service

Sierra was very helpful today. She was able to show me the right space for the right price. Thanks sierra.

Came in to pay my bill and the manager Diana was very nice and professional and informed me about the PS app and helped me to download it. Thanks Diana. Property always clean. Great service

Diana helped me to download the PS app.thanks for your great customer service. appaapp

Sierra and Natasha were great. Property very clean and nice.

Dianna is a definite delightful asset to the PS i use located just west of I95 on Oakland pk blvd Fort Lauderdale Florida .Down to earth customer service !

Natasha and diana thanks for helping me create the app

Diana and shay are very professional and pelight we appreciate there professionalism

natasha was very helpful and nice. Thank you

Natasha was very helpful. Thank you

natasha, diana and sierra were very nice and helpful. thank you ladies !!

Diana was awesome. Helped me to create my account online. Love this facility

Pamela and the team was awesome. Came there to inquire about a unit and Pam walked me through everything. Thanks Pam for everything.

Jacob and Zoey was highly professional and made it extremely easy for me I definitely will recommend these two persons for their warm service.

Natasha was a very helpful & pleasant person. THIS 5 STAR REVIEW IS ONLY FOR HER NOT THE COMPANY, As for the business I'm not happy that the carts need to be signed out before you reach your unit because it is VERY DIFFCULT for HANDICAP INDIVIDUALS

Natasha and shay the 2 we’re amazing to deal with made it simple in and out. They were a pleasure

Very rude no customer service.. they have devastating reviews as well.

Jacob was very informative and helpful.

Jacob he very helpful and very nice

Rented here in 2017 and came back again because the facility is great and Diana is awesome! Great customer service

Natasha was awesome and helped us out with everything highly recommended. Thanks again

Good

Jennifer and Diana were absolutely great in helping me rent a storage unit. I was renting a unit for my brother who had just gotten out of the hospital. Jennifer and Diana took the key pad out to the car twice so he could sign the paperwork. They were extremely accommodating, knowledgeable, and professional. They made our experience great. My only issue was not knowing before hand insurance was required before the paperwork could be completed. That was not their fault but the fault of the person who made the initial sale. He failed to disclose all required costs. I can't thank Jennifer and Diana enough.

I rented a unit and the manager Diana was amazing !

Sierra was very generous and nice.The storage is very clean and nice and i would recommend to friends

Sierra helped us find a unit that will fit our camper. She was patient as we made sure it would fit. She was very professional and helpful. The first storage facility we looked at looked like a junk yard. This one is clean and organized. They have great hours as well.

Thank you public storage for your great service.

Diana did a great customer service job.

They threatened to call the police on us at 9:01! Why are y'all closing up at 9pm? We pay for the full month, so that should mean unlimited access to personal belongings. I want a refund in the amount of 33% because I am not allowed in for 33% of the day! The items fit in the unit, only reason they are getting 2 stars.

I really need to state this for the record! The impeccable professional services dispense by Jacob from the customer service centre and the manager Diana of this branch is both impressive and admirable! They are so efficient and competent to address and assist with any problems you have. Their suggestions and solutions are always appeasing! My need to say Thank You! *Even as a Gold Elite Member of The Marriott Bonvoy; some of the Customers Services Associates from the Marriott Bonvoy just don’t come close to both Jacob’s and Diana’s competency and efficiency! They certainly have a lot to learn from them.

natasha and sierra were very nice and helpful . thank you !

My rate started at about $64 and magically made its way to $123 by the time I was done with the place. My second unit here was supposed to be Air conditioned, it was not, it just had an interior entrance instead of exterior. Reserved this unit online and when I came to move in, we spent 30 minutes trying to find it because the girl didn’t know where it was. We went to two wrong units before we returned to the office and she had to ask another employee where it was. Not sure why she didn’t ask in the first place?They force you to “rent” a lock but then you don’t get reimbursed at the end of your stay, and if it is for one of the outside unit, you can’t reuse this lock as it is designed specifically for their doors. Access hours are awful. They close at 7, making it nearly impossible to have more than an hour or so to go through your things if you want to go after your day job. Never really felt safe there, as there were always some suspicious characters riding around on bikes inside the facility, clearly not moving in or out of a unit, maybe they live in one?? Kind sketchy. Also the doors leading to the interior units are NEVER locked. In facts, they are usually propped open. I’m also pretty sure my unit got broken into once. Nothing was missing but boxes were opened up and items left on the ground that I didn’t leave there. Cockroaches and spiders EVERYWHERE and I am now unpacking some boxes and there are mouse droppings in a few of my boxes. The only reason this is a 2 star and not a 1 is because I moved out of my unit about 3 hours too late and they charged me a full month’s rent. Obviously, I complained and they gave me the number of the manager who I called, and he kindly reversed the charge. Most storage places I have used in the past will prorate.

Sierra is amazing and helpful.

Lissette And Nina Was Very Helpful To Us New Customers From The NW 21ST AVE. LOCATION WHICH WAS FLOODED OUT BY STORM ETA. Very Pleasant Employees

Pam at this location really went all out for my husband and I she even skipped her break and continue to help us even when it started to rain. I will recommend this location to anyone i know looking for a storage unit. Thanks again Pam

Everybody is so helpful especially thanks to Diana I got a quick and reliable service. Prices are very reasonable. Diana was very helpful to find the suitable match for my storage needs.

Prices are good. Haven't had any issues so far

Great customer service! Thanks for everything Diana!!!

Natasha was very nice

Keyonna And Natasha was very helpful today and I’d recommend others

This Public Storage site (1650 W Oakland Blvd) and Natasha did an excellent job taking care of me. Due to unexpected issues during a move, I thought I would need a storage unit temporarily. They were quick to assign me a unit, and assure me they had another unit close by that I could rent if I needed it. Ultimately, I did not need a storage unit, and Natasha refunded 100% of my money within 24 hours of the cancellation. I would definitely recommend Public Storage, and won't hesitate to reach out to them for any future storage needs. Thank you for your professionalism and outstanding customer service.

Diana is the best!!!! I am a return customer and she is the reason why I always come back to this facility! Thanks Diana.

Very small packing

Natasha ,Keyonna and Sierra were nice and property was very well maintained.

Walked right in and got help immediately. Natasha was quick to show me the unit and get me signed up. Very affordable and great service. Thank you!

A friend of mine has a unit here and I was there with him today. The climate control works well and it's a clean and secure storage space.

I must let the public know that the staff here are great wonderful people you feel at home when you comes here to do business everyone should check it out great great wonderful people at this location

Its ok. But just moving in my stuff..and there's a roach! Changed space,see what happens.

Latasha has great customer service thanks

Very Nice Customer service and Fair prices !!!

If the getto was a storage facility this would be it no questions

Natasha was wonderful. Thank you !!! 😊

Diana was awesome!!!great customer service!

Natasha, sierra and latasha was very helpful with explaning my account the ladies are very nice

Awesome Service! I could say enough good things about Diana! Her friendly personality and helpfulness was stellar. She most definitely is an asset to your company. Thank you Diana.

Two of 3 gate entrances are not working. (September 2020) They won't let you use the restroom and that is a very serious issue when you are there for hours unloading a moving van. They only allow 1 person at a time inside the office building, even though there is enough space to be 10 feet apart at the three check-in counters.

Latasha has great customer service thanks for everything

Natasha

Latasha has a wonderful customer service thank you for everything

Mercedes and Natasha was excellent they help me from start to finish I would reccomend this property great customer service

I was also helped by Natacha and sierra. That weber very nice ladies.

Diana is an excelent manager very helpful and friendly. Great location.!!!!!

Latasha was so nice and helpful. As well as seeing the rest of the ladies in the office working so hard and courteous. COVID awareness and rules are in place and appreciated. Our unit was clean and very secure upon our arrival. Great team and environment! Thank You!!!

Not veteran-friendly very rude... claims to be compliant with covid-19 state laws online(CEO's words not mine) but nowhere in the building or the door does it say that their policy is only one person in the building at a time.... take your stuff and business elsewhere...

Friendly place ,grate people to deal specially Diana the manager.

Latasha is a very helpful manager at this location. She makes it quick and easy to access your storage unit.

I went in on Friday to purchase my unit. Keyonna & Natasha were very polite young ladies. Keyonna was very helpful I really appreciated her helping and answering all of my questions. They both are a asset to the company. Thank you ladies for your help.🙂👍🏾

Natasha from Oakland Park storage was very soft spoken and helpful when finding out my unit didn't have a lock...she was very Professional.... thank you girl

I am a loyal Public Storage customer for more than 2 decades. I have used their locations in almost every city in S. Florida. This location was clean and very accommodating to my needs. Prenella was courteous, professional and flexible. She was friendly and personable and very efficient. I left satisfied knowing that my property is in good hands and my loyalty is appreciated here. Natasha was also very friendly and efficient. These ladies have great personalities and know their business. I will highly recommend this location to anyone who is looking for a safe, clean and convenient place to store their property.

Public storage customer service put me in a bad situation. I went in to the store to cancel before I even moved in. Diana was EXCELLENT!!!! She fixed the problem and was friendly. Because Diana saved the day I didn’t cancel.

Excellent service by Natasha on 6/21/20 in getting me all setup and take care of. Very friendly, helpful and professional. Thank you very much.

Very helpful and friendly.

Diana is the best!!!! Excellent customer service!!! Keep up the good work!!!

We all know about the flooding situation here in Fla., has anyone had any problems with items being ruined?

Safe and convenient.

Diana is awesome! Her customer service is great. Thanks

Keyonna very kind and helpful. Clean place and fast service !!!

Cassie was amazing she personally help me. I came yesterday also before they closed and it was the same positive energy from all the staff

Natasha is awesome and very helpfull love the service given !!

Nice folks here and convenient hours.

They were real helpful to me an assisting me with paying monthly bill, compliments of my "Gucci Guilty" cologne. Also assisting me with locating the restroom

Sierra was awesome her customers service was excellent I will refer more people

Has anyone out there used this facility for a longtime? I keep my holiday decorations in storage, but the facility I am currently using raises the tent every 3 months. so I am research in order to change this situation.

Ms. Diana has great customer she’s the nicest person I ever met she’s kind and have a great personality I love her reaction towards customers, she takes care of your needs like wowww she’s amazing.😊

Ms. Diana is amazing and also she has the packet for great customer service I love her personality, she’s a happy person always smiling🤗 with Diana it’s close your eyes until you make it because she has the skills

Came to rent a unit and the property manager Diana was awesome!!!! Great customer service!

I went to check out this location to rent a spot and Natasha was very helpful in helping me with my storage need. Thanks you

This is my second time renting at this location, I was helped by natasha the first time and she was amazing. I came back and was helped by Destiny and Sierra they were very helpful. The ladies are amazing at this location !!!

Natasha was very professional, informative, polite and Friendly. She made a tedious and sometimes very frustrating task of renting storage unit very pain free. Happy to have her as my Uhaul representative any day.

Natasha and Sierra was very helpful and had great customer service !

Sierra and Earl was very friendly and nice I came and to make a payment and was in and out.

It's not too clean, the staff could care less. Roaches running around in buildings.