Public Storage Self-Storage Units at 2800 W State Road 434 , Longwood , FL

The Longwood facility is great. I have been a customer for many years. Tenoa at the front desk is always so nice and very helpful. Public Storage is lucky to have her! She is the best!!

Tenoa helped me rent my space today, great experience.

Brenda was so great with us. We came in last minute on a Saturday and she was so helpful! Everything went so smoothly and we’re a lot happier renting at this facility than the one we originally had reserved elsewhere.

Ms. Brenda provided superb customer service!

Tenoa did a great job helping me.

Tenoa, was very helpful and pleasant

Tenoa is very nice and respectful pleasant and hard working.

HEADLINE! Tenoa was terrific. I believe she went above and beyond helping me set up my account with Public Storage in Longwood, FL. I set up most of it online but had some questions after I finished. So I went over to your office there and found Tenoa to be so helpful, knowledgeable and patient. It was a joy dealing with her in what can be a stressful situation of selling my place, moving into a new place and then having to rent a storage unit somewhere. Thank you Tenoa and Public Storage.

Milly was very helpful and knowledgeable

Tenoa helped us out!

Tenoa was a great help getting me setup at my unit

Tenoa was very helpful and understanding when I had a trailer issue and ended up broken down in her parking lot. She allowed me more than sufficient time to get the trailer back on the road and I never had to worry about being towed from her lot! Excellent customer service!!

Tenoa very helpful and polite

Tenoa was awesome to work with

Tenoa was amazing! She assisted me with my storage swap and made sure I was squared away with any additional fees to make my family move more smooth and headache free! We need more Tenoa’s in this world!

Tenoa, was very helpful. Love the property.

Tenoa was great and very helpful Thank you Tenoa

By far the worst experience with a storage facility I have ever had. They badger you for a 5 star review, I had my auto pay randomly turned off making my account "late" so they removed my lock and prepped for auction when I was not even a month behind due to no fault of my own. I used them for the convenience of the location but I would drive 20 miles to avoid this company.

Tenoa and Brenda were absolutely amazing and super helpful!!!" Is what my original review said after being pressured into a 5 star review. This has been the worst experience I have had with a storage facility and will definitely never be using them again.

Tenoa great service

TENOA WAS VERY HELFUL AND PROFESSIONAL.

Tenoa has done an excellent job for us. We bought land & are expanding or we would stay. Very clean & safe

Tenoa was very helpful and found a great unit for us. The gate is really cool and the hours are very reasonable!

Tenoa was great and amazing!!!

Tenoa was very business like and informative. I appreciate her very much😊

Teona treated me like a Queen! She’s great!

Tenoa is Friendly, courteous, and clean thanks for everything & your great service.

Tenoa was thorough and considerate with solutions to help me resolve complications with the e-rental option unavailable. She saved my day!

Tenoa is the sweetest person. She showed us the units available. She is very patient and knowledgeable. I recommend this place 100%

Tenoa was great with us! Great customer service

We rented here for about three years while we lived in Longwood, and they were great! There was an incident where I forgot to fully lock my unit after a trip, and that same day I got a call letting me know about it. We just moved out of it today, and Shaqora was so sweet and helpful!

Tenoah was very helpful and pleasant to talk with.

Tenoa has great customer service. Easy to access my unit.

Great customer service! Ms.Tenoa was soooo helpful and informative! The process was easy to get through , thank you!

Tenoa is extremely helpful.

tenoa was very nice and helpful with us buying our storage would recommend

Tenoa, is by far the best employee that Public Storage has. And I have many units in multiple locations. She absolutely defines customer service. Public storage is definitely luck to have her as a part of their company.

I have been renting a space from this facility for a little over a year now. Tenoa has always been very helpful!

Tenoa was of great help.

Friendly, fast… personable… one stop shop for my storage needs. Easy to talk to; Tenoa helped me find the best solution to meet my needs.

Easy check in Very professional staff

I had a great experience thanks to Tenoa

Tenor is so fricking awesome!!

Tenoa was great with all her help and support

Tenoa very helpful! Great location!

Tenoa was very gracious and helpful

Tenoa was very helpful!

Tenoa is a beautiful person and very helpful.

Tenoa is very helpful.

Tenoa is super assome!!!! She deserve a raise!!!

Tenoa was very nice and helpful! She should get a raise!!! Best employee! Great asset for the company.

Tenoa was incredible very tech savvy. Wonderful customer service experience.

This location and Tenoa have been so helpful. Thank you for helping me store my stuff. You're awesome

Teona was super helpful in getting us setup. Our unit was spotless.

Tenoa is very professional, pretty and friendly.

Great customer service. Very professional

Had a great experience today Tenía very professional and helpful!!!

I have had a storage unit at this location for some time and Tenoa has always been very helpful and professional.

Tenoa great location

Tenoa, was super helpful with helping us get our storage unit

Tenoa was outgoing and set me up with my stirage needs right away no waiting no hassel

Tenoa is amazing! Very helpful

Tenoa was very helpful

Tenoa was very helpful today!

It's very expensive but it's close to my home

Good service from Tenoa :))

Tenoa was the best! Friendly and efficient!

Tenoa was very helpful to me when first moving in, cannot thank her enough.

Tenoa was amazing with her walk through and overall knowledge of the property and process.

What a blessing it was to meet Ms. Tenoa today, while I was not receiving a service at this address, she assisted me with my hunt club reservation. A gem indeed, when you find a pleasant smile, warm and welcoming environment and a genuine and educated individual who is well versed in all areas of the service being offered... you treat them like royalty! To the powers that be I pray you shine your light of love in the form of recognition or raise for this rear gem, thankyou again Ms Tenoa for guiding me today and making me feel overwhelmingly comfortable in this process... God bless and keep you, public storage is blessed to have you on their team.

Excellent customer service Teona is an excellent rep for Public Storage. AAAAA ++++++

Renoa is very helpful and friendly ! Great attitude

Tenoa had been fantastic and this place easy to get in and out

Tenoa excelent services

“Tenoa was really helpful, would be back again” Was my original review that I was forced to write in front of her after we were finessed into getting a unit that was ‘on sale’ after we were promised a cheaper one. While we were finishing up signing our life away I went on the iPad they have in the lobby and saw bigger units were available at a considerably cheaper rate than what we ended up paying. Only used the unit for a week, and after canceling two months ago we still have fees to pay. You’re better off renting a moving van for a week rather than getting a storage unit.

Great emploey Tenoa, great job.

Always a great experience renting with Public Storage. The S. hunt club location and nearby Longwood location has an excellent staff, Tenoa was very helpful during my rental process.

Tenoa was awesome, she provided everything I need. Great location

Great unit. Tenoa in the front office is beyond helpful and friendly!

Tenoa was very patient and helpful

Tenoa was a great guide through out the sign up process. Handling every facet like the pro she is. Thanks, 5 STAR

Teona is a asset to the company. Super nice all the time.

Tenoa did a terrific job great company to do business

Tenoa was a great help made it so easy for me and explained everything she's awesome

Tenoa. Was very polite, friendly an amazing person that works for Public Storage. Looking forward in during business with this company.

Tenoa has been so helpful and professional.

Tenoa is super nice and helpful! Had my stuff here for a little over a year. No problems at all. Very awesome!

Tenoa is by far a gem! Don't be surprised one day if I try to recruit her! Best experience I've ever had in a not so great situation. Tenoa really turned this into a positive. A++++ I recommend renting from this location and refer as many people as you can to her for your storage needs!

This location is great! Tenoa was very knowledgeable and understanding of what I needed. Originally I requested a certain unit but unfortunately it wasn't available as the site insisted. Tenoa immediately checked the computer and honored my price for a bigger unit. Rather then trying to upcharge me. I know have 2 units at this location and don't regret it. After a horrible experience with PODS it's nice to have employees who want to work with the customer rather then just take their money.

I love this place to storage my items, Tenoe is a great person and provide excellent customer service. The place is always clean and safe. I ferl my items are safe in this storage all the time.

Tenoa was very helpful and got us set up very quickly

Tenoa is absolutely amazing. She is extremely professional and gave incredible service. Thank You.

What great service, patience and care. Great location and Tenoa was amazing!! Thank you

Tenoa the property is clean

Tenoa very nice woman

Tenoa was great! Very pleasant and professional

Tenoa very professional

Tenoa is Excellent!!!!!

Tenoa was very welcoming professional and courteous . Very instructive and helpful .

The employee Tenoa was absolutely wonderful to work with and made the whole process a breeze. She was polite and patient and it made a huge impact while moving (we all know moving is insanely stressful and this was the case for me). Thank you again for all the help and I'm happy to be renting here and highly recommend to all!

Tenoa was absolutely wonderful

Tenoa was very helpful

Convenient, clean and easy access.

Tenoa nice person and all person

Tenoa was a great help today, she called when a little water was outside my unit. She helped me clean it up and nothing was harmed luckily. I highly recommend Public Storage in Longwood, Teno's help was INVALUABLE!!

Excellent service from tenoa

Tenoa was very helpful and understanding. Great customer service!

I like the property. Tenoa was very helpful and patient. Good personality.

Tenoa was extremely helpful and friendly. Great service!

Tenoa provided great service and is always a joy to speak with!

Tenoa was Excellent!! Easily explained. I've rented here before gor 13 years. I told my daughter that she had no choice but to come to this location lol!

We have veen here mire than thre years. Tenoa us Super!

Tenoa was the best 🏆🏆🏆

Great place and great service thank you Tenoa

Tenoa was a great help very patient!!!

Tenoa was fantastic! She made the experience so much easier and was very sweet!

Tenoa gave such wonderful customer service. She is a great asset to the company!

Very patient and kind. Thanks Tenoa

Tenoa took great care of me and my service was exceptional. Unit was well maintained and clean. No issues what so ever.

Tenoa was very helpful and answered my questions. Getting was very easy.

Tenoa was a great help in all process

Tenoa was very helpful.

Awesome experience. Tenoa was informative and fast. Technology awesome.

Tenoa Was awesome to work with! Definitely would recomend!.

Tenoa. Great experience for 25+ years.

Tenoa was awesome! Fast and great service. Please use!

Tenoa was Excellent! Very helpful & professional!

Tenoa is such a pleasant individual to work with. I stumbled onto this location and she made the process easy that I signed up immediately.

Tenoa was amazing! She was informative and very sweet. She keeps the place super clean and organized. Great customer service.

Great customer service from Miss Tenoa, we love PublicStorage... thanks.

Property was clean and spacious. Customer service was great, Tenoa was awesome

Tenoa is wonderful and great to work with

I’ve been with this facility for a couple of decades and all my time coming in and out of here I’ve never met a lady that was so nice and kind who went above and beyond and that she should be the manager and you should do something extra special for her TENOA Simply the best!

Tenoa great customer service and very attentive.

The manager Tenoa was very helpful and very nice to me, 100% recommend.

Tenoa was very helpful in getting us into a space we needed. It was a pleasure to deal with someone so kind and helpful. Thank you!!!

Tenor was very helpful, kind and patient. Loved working with her.

Tenoa. Helped a lot in a really bad day and she helped me get a unit as soon as possible, I recommend coming to the storage very good service .

Tenoa was amazing! She's a really nice person and I highly recommend renting with her.

Tenoa is amazing and deserves a raise!

I appreciate all the help from Tenoa. Very helpful and kind.

Tenoa was great explaining everything she was so nice, and helpful. Gave a great tour of the space. Would recommend public storage again, very clean lots of space.

The gentleman on-site was extremely helpful and knowledgeable

Awesome and Tenoa was very helpful and kind.

Tenoa was fantastic helping me

Tenoa was a nice person, easy to work with and very knowledgeable and informative! She made the whole process smooth and quick! Would recommend to anyone! And she should get paid more for working weekends!

Tenoa great srvice

Tenoa, the manager here, is so kind and helpful!

Tenoa went out of her way to assist me with finding the most affordable and convenient way to box an item I needed to return. She allowed me to bring the item inside and she helped me package it. She was so helpful and was not bothered at all by helping me out! She had a great customer service attitude, above and beyond! Thank you!

Tenoa Your professionalism is greatly appreciated:)

Tenoa was a huge help getting us started with our new unit today! Thank you! She was wonderful! So recommend this location for your storage needs. T

Great service with Tenoa.

Tenoa was super helpful in getting us all setup in our new unit

Tenoa helped me figure out my lock this morning and she is so nice. Thank you Tenoa for being so kind and helping me on my stressful move day. You’re the best! -Stevie Miller ❤️

Tenoa gave great service and made starting up easy! Very clean storage unit

Tenoa provided great service!

Met Ms. TENOA. She is the friendly customer service representative and very knowledgeable about the company Public Storage is very fortunate to have her as team member, you should really appreciate this awesome rep. Ms. Tenoa you are valued. Thank a million.

Tenoa Gud lady Tk tk

Tenoa was an absolute delight to work with - she ensured such a painless process, and invested in meaningful conversation while braving the monotony of a weekend afternoon. She also took time to make me feel comfortable about my new rental, showing me the space in-person and walking me through every step with ease and reassurance. I appreciate her dedication and high standard for service!

Very great service! Teona is incredible and very sweet. She we go beyond helping me with anything I needed. I recommend a storage unit location with great workers!

Tenoa was extremely helpful, friendly nice, professional ! Made the process so easy! Great experience!

Tenoa is great ! Transferred to a smaller unit she made it effortless.

Great Customer Service Always. Tenoa

Tenoa is amazing, what a great service!!!!!!

Tenoa offered us excellent service!

Tenoa was excellent in helping us choose the right storage space for our needs

Tenoa was an amazing ray of sunshine on a rainy day. Moving always is a pain as we all know, however Tenoa made this step ultra simple. She was extremely informative when I called and even more detailed in person. She was able to resurrect an old reservation and explain the process with clarity. After dreading getting the ball rolling on moving Teona has helped spark excitement in what the future holds.

Tenoa was very helpful with setting me up with storage. They had the best rates and best customer service!

Tenoa is extremely professional and helpful!

Teona Was Very Nice And Helpful Great Customer Service The Place Is Clean 🤞🏼

Tenoa was a wonderful help to us today getting everything straightened out with our storage needs quickly and efficiently on a tense schedule.

Tenoa Great service!

Tenoa is fantastic her outstanding customer service is superb is is

Tenoa, thank you very much for your help…

Tenoa Wonderful customer service. Walked me through everything about the center

Nice place, but when you rent from them they WILL go up on there rate. They also need better communication between there own customer service and the people working there. They was not on the same page that make it even more confusing. Not the best storage to rent from unless you use them short term.

Tenoa was great to work with. Very kind and professional!

Loved Tanila! So sweet and professional. Thank you for your help.

Tenoa. Is very courteous, great!

Tenoa provide great service and was very welcoming.

Great service. Thanks Tenoa!

Tenoa was great and made the move in experience easy!

Tenoa was the best.

Rented a unit and was greeted by Tenoa. Was a very pleasant experience and quick. 5 stars all the way for this location

Tenoa very pleasant and patient. The facility very clean. Very happy with the service.

Tenoa was very nice and helpful. I give her an A+

Tenoa great help

Tenoa Amazing and awesome service!

Tenoa is greate

Tenoa did an excellent job with assisting me she was very helpful and showed so much respect.

Tenoa, great experience.

Reno’s was very kind and helpful! I will use this location again

Tenoa was fantastic and helpful in getting me set up quickly and efficiently. Thank you!!

The lady who helped me in the office was very sweet and happy.

Tenoa was great, rented from this location for 3 years with no issues.

Tenoa did a great job! So patience, intelligent and professional. Facility is clean, secure and nice! Highly recommend!

Tenoa was amazing. Knowledgeable & above all friendly. Great experience. Thank you

Tenoa at PS provided great support, and this site is always clean And professionally run. I will come and use this facility again.

Tenoa was wonderful! Such a big help, she’s half the reason why I rented the unit in this location!!!

Tenoa was amazing and very helpful, she got me into a bigger unit with no hassle!

Teona is very kind and helpful! I feel safe leaving belongings at this location.

Tenoa was great and courteous and took her time with us! Great place!

Tenoa was amazing, helped us figure out the best size storage within our budget. Super happy, great customer service…

Tenoa is so very friendly, helpful and very Awesome!! Thank you for assistance!!

Tenoa great service and attenrion

Amazing job thank you so much Tenoa!!!

Tenoa The property is great and Tenoa was great

Tenoa was super star very helpful and we got a unit today. Thank you very much.

Tenoa was a great help and assisted us while moving our storage stuff!

Tenoa is really nice and attentive. She made me feel comfortable from the first day. I will rent an additional unit because I feel very comfortable here.

Tenoa was nice and professional with a great attitude.

Sign up online and you will get a better monthly rate. They also have an app that you can use to open the gate. Place is clean.

Tenoa was great and super helpful. Nice place, close by. Love the app

Tenoa was absolutely amazing in helping me get a properly sized storage unit after i realized I rented too small of one she was very professional and thorough in explaining how everything works I highly recommend this location. Thanks Tenoa for making a stressful situation a lot easier

Had a great experience with tenoa she was very helpful!!!!

Great place to store extra stuff!

Love the location. There is a big dip in the front curb that can damage you items before going to the gate. If you rent from them they will jack up the price each month without warning.. Not cool guys

Teona was great very profesional it was a good experience

Tenoa is such an amazing person. She always has answers to my questions and is always so sweet to speak with. The facility is always so clean and quiet.

Great aland easy location. Tenoa was wonderful

Tenoa was excellent help.

Tenoa This woman is absolutely fantasticI really appreciate her hard work.

The app is very helpful! Tenoa is very helpful in how she asks what all you are moving to help you figure out the size that best fits you!

Tenoa was amazing and very helpful!

Excellent experience with Tenoa

Tenoa is a great asset for Public Storage!

Tenoa is absolutely wonderful! Super friendly and informative! Looking at storage facility reviews while searching for a unit I noticed everyone kept saying how amazing the service is here and they were 100% correct!

Tenoa is a great help and very friendly. Excellent service. App is great so you don't have to get out to open gate. Would recommend.

Tenoa was very helpful from the first time I spoke to her on the phone 6 months ago as I was preparing to move to Florida. She was very friendly and answered all my questions thoroughly. I highly recommend this Public Storage location!

Tenoa so cheerful and HELPFUL!!!!

Tenoa helped me reset the gate and start my account! Was so easy thanks!

Tenoa was super helpful! Such an easy experience ! Thanks so mucho!

Tenoa is amazing!!! I came in to the store to get my keys and she walked me through all the steps. Even helped me with the app! I LOVE the app and won't use anything else. It's hard to find good customer service and she is top notch. Give her a raise!! Thanks Tenoa!

Tenoa is a excellent worker. She helped me with the gate app.

He now was very helpful today!! She helped me get the app to gain access much easier!!

Reno’s very professional, knowledgeable, polite and friendly!!

Tenoa was extremely helpful & professional.

Tenoa was wonderful and extremely helpful. I highly recommend using this location.

Great experience with Tenoa that why I’m a returning customer. Very helpful. Thanks again for your help Tenoa. Bruce

Renting the unit from Tenoa was a very easy experience. All information was text to me immediately and I had no problem checking into my unit. Tenoa was very helpful and friendly. Amazing employee representing your company. The units and hallways are so neat and clean. Best run storage location I have ever rented and I rented several.

Great experience with Tenoa

Tenoa is the best!!!!!!

I am very impressed by the super positive energy circulating around this place! I am almost certain the demeanor and professionalism of Ms. Tenoa is 95 % responsible for this overall positive vibe and I will leave the 5 % to the cleanliness and the immaculate look of the storage facility itself! I have been to two other storage facilities in this area in the past 3 months but this one supersedes all of them! A big thank you to the management team for such a beautiful and well kept storage facility and also for having such fine and well articulated professional among their staff ! Glarsnell JC

It was a pleasure speaking with Tenoa. Very informative and easy to talk to.

Very xpensive nice on the gate thanks tenoa

TENOA was great and very pleasant

I really like facility. I will recommend to all readers. Thank you tenoa

Great customer service! Tenoa was great! Will definitely be back!

Tenoa was very helpful

Reno’s was extremely helpful in getting me all set .

Very easy process and Tenoa was a great help. All set up in 20-30 min.

Tenoa was great

This was one of the smoothest experiences we have ever had in doing something. Tenoa was very detailed and able to answer all of the questions we had. It wasn’t a long drawn out process and she made sure we understood everything. She is nice, friendly and a great representative for your company.

Fabulous service!! Tenoa is amazing!!!!

Great facility! Very clean and climate controlled. Service is excellent, Tenoa was very helpful and professional!

everything is clean and the attention of Tenoa is wonderful

What a wonderful experience we had renting a unit today. Tenoa was friendly, knowledgeable and efficient. The office space and grounds were tidy and so different from other places I have rented. Tenoa carefully stepped us through the whole process. I love the fact that you can use an app to open the gate, pay your bill, etc. Looking forward to using the space while we do floors at our house and maybe even longer with the ease and price of the space.

Tenoa was great!

I haven't had the need for a storage unit in years and dreaded the idea based on my last experience. I was so pleasantly surprised to find a clean, safe and efficient storage facility near my home in Seminole County. I can't say enough about the great service I received fro Tenoa the manager who efficiently answers my request for a unit size adjustment, not to mention getting a call to tell me i didn't lock my unit door securely after my last visit. Great place with really nice and attentive people. Six stars!

Tenoa treated me very well and it was a great experience.

Tenoa was absolutely fantastic! Super helpful and thorough!

TENOA is a fine lady. Very friendly and helpful and alway available to help.

Great customer service Tenoa. A pleasure meeting you.

Tenoa was outstanding she help me to have a fast and stress free service she made my experience very pleasant

Tenoa she was very polite to me and gave me good information

Had a wonderful experience here. Thank you tenoa 👍

Tenoa was super friendly, helpful, knowledgeable, and thorough!

The prices are reasonable and the employees are great as well

No issues here at all. We rented a smaller unit for some furniture and all around a good business experience. Friendly, cordial staff and easy access. Thanks again!

Tenoa is very efficient. She explained everything. I was surprised when I came here because the place is different from any other storage company. It is so clean it’s beautiful. Thank You!

Tenoa is awesome !!! Great job, so kind and nice !!!

This morning we drove to this Public Storage and met this young lady who is the manager, her name Tenoa. I loved her customer service and willing to help so professionally. I decided to rent a RV spot here even though it was $10 more than where we could’ve gotten one but her sweetness, kindness and professionalism sold me to get the spot here. Love her!! Ledy

Tenoa helped me and was so patient and kind. Appreciate her very much. She explained everything very well. She know the business.

Tenoa is amazing. You are extremely lucky to have her as an employee. She goes beyond the call of duty. I would hire her in a minute! How refreshing to talk with someone who actually cares. Thank you Tenoa,

Tenoa was very helpful and such a wonderful sales person. She went through everything and made sure we understood everything. I give her a 10 and would deal with her anytime

Tenoa was AMAZING. Truly helpful and made my visit easy! This move will be a breeze because of her!!!

Alexis was an amazing help when I got there we realized my storage unit was too small and she was able to get me an additional storage 5X5 unit in the same location for my movers and was able to do this in a timely manner. Thanks again for all your help!!

Tenoa helped me find the perfect storage solutions for my business. I always have a pleasant experience when visiting the facility or speaking to her over the phone. I highly recommend this Public Storage facility because of Tenoa. Orchard Renovation

Tenoa is amazing. Very professional, patient and kind. Excellent customer service. She helped me through the process of renting, paying and the app works amazing. Very easy to use. Storage is clean and well maintained. Best price. Great first experience.

Tenoa was professional and patient as she helped me through the onboarding process. Well done!

I highly recommend this exact location. Alexis was super helpful and made the process much more pleasant.

Tenoa is a very nice person assumes

Want to say thank you Tenoa! for your helping and taking the time to show me how to open the lock and you answer all my questions .

Reno’s did a very good job

Tenoa, was extremely helpful, greatly appreciate her professionalism with a mix of amazing attitude

I want to commend Tenoa for the outstanding service provided to my wife and I. She took the time to show us the storage area, encouraged us the secure the space needed now and went through all the information on the rental agreement. Always with a smile and actively listening to our questions and concern. Please, keep up the good work!

The facility is very clean and well maintained, my experience during the rental process was thorough and efficient. Tenoa was quite friendly and helpful.

Wonderful facility! The staff person Tenoa is professional, courteous, friendly and helpful.

I had nothing but the best experience with Tenoa! She was very helpful and very knowledgeable with helping me rent a storage unit for my stuff. The unit is clean and very large and had the best rate in town. Thank you Tenoa for your help!

We wanted to down size from a large unit and Tenoa was able to assist us making our transition from one unit to another simple. Highly recommend this location and the staff are very helpful and friendly.

Tenoa is the best! She’s responsive and always available when needed. Great attitude and sunny smile! We were pleased with the unit. Clean premises.

Ms. Linda was awesome she was very helpful and informed me of everything that I possible would need.. she was more than helpful totally pleased to have used public storage

I was greeted by Tenoa as soon as I walked in! Wonderful lady! Very helpful! 🙂🙃

Tenoa's customer service skills are impressive. She was on the phone when I walked in but she immediately acknowledge me with a nod and a smile. So many times I am ignored when I enter a place of business. There had been a problem with the way I locked my unit, but I didn't understand what I was doing wrong. She took me to my unit and explained the problem. I'm grateful for her help.

Tenoa was very knowledgeable, professional and friendly in helping us to secure the appropriate storage unit!! We would highly recommend this facility!!

Excellent service by Tenoa property very clean and well maintained made a wonderful first impression!

My fiance and I had a great experience with Tenoa in securing a storage unit for our personal belongings at this facility. Tenoa was helpful, kind and professional.

Tenoa made checking in easy, efficient and enjoyable.

Texted PS for information on adding authorized individuals to my unit and promptly received a response from Tenoa. She was friendly, professional and very helpful. Indicative of the customer service I have received from everyone at this location. Very happy to have found Public Storage and assistance from Tenoa and her co-workers.

I had forgotten my gate code, unit number etc and Elmer was very nice and helpful getting me my info. He checked my ID which I appreciate for security. It was a quick process.

She was very professional very helpful and very kind

Jenesis helped me with my storage today and she went above and beyond for me. Her friendly attitude will definitely take her far and was so personable and enjoyable to be around.

Friendly and extemely patient customer service with a smile from Linda!

I would never rent at this storage unit place again. The person Jensis doesn't even know her job. I ended up losing 200.00 because she fail to give us the correct information. She stated that we would be able to transfer from site to site. When in fact that was untrue. The district manager Rachael was just as bad. She acted like she didn't care that we could not get our money back for a 3 day rental that was paid for a month. I would not recommend this place to anyone. We stated we needed a bigger unit and was told we could go anywhere and the funds would be transferable. That is not the case. On 10/1/2020 we rented a unit and on 10/5/2020 we tried to get a transfer to another unit and was told we could not.

Linda was great. Very knowledgeable and professional.

By far the best experience I have had at a storage facility! I spoke with the young lady at the counter genesis she help me figure out what storage options would work best for my business very informative and well priced!

Linda was very helpful and knowledgeable

Kristina did a good job of presentation. Answered all questions and made me feel comfortable to rent at this location. Prices in line and good accessibility. Thank you. Kristina.

I made a call to the facility and Linda was polite and helpful in providing information requested. I arrived 10 minutes later and Kristina was very helpful and timely in having the paperwork done and walked me to the unit and through the process. All questions were answered and I was in and out in no time at all with a storage unit that fits my needs. The units and facility are well maintained, clean, and secure.

Kristina, was quick to help me sign up for a space and friendly. I am glad I chose this location.

I tried to reserve my unit at another property and they didn't have the size I needed. I had to drive a few miles near closing time to this facility and the property manager, Kristina and her coworker Linda waited for me. Very nice, courteous and professional.

Reserved a unit online and they cancelled reservation and raised the price 20% on my move in. When I was in the office doing paperwork prior to moving in, the woman in the office said she would get the regional manager to honor the original price. Upon inspecting the unit, I and the property manager noticed both a huge mold issue and water damage and she assured me this would be handled at my convenience and moving in would not be a problem. Now it's over three months later!!!! I have delayed moving additional items into the unit until repairs have been made. I have received no adjustment in unit price, no chance of repair, mold is worse, and water is still coming in unit. According to the kind woman in the office, although anything she says can't be backed up, says the regional manager BRETT KORKES refuses to adjust the price, honor the month free, or repair the damage to the unit. KORKES... this is irresponsible and is a terrible business practice.

One amazing experience from start to finish! Kristina was very knowledgeable, very helpful and assisted in getting me set up with ease after a LONG day of moving. Couldn't be happier.

Kristina has always given our Family exceptional service. We highly recommend this this location.

Linda made the Check in very easy and was very professional and polite. "Clean facility , convenient and easy to access

This location is not nearly as good as people are stating, I waited 20 minites in the rain to make a payment and still was not able to get in. They lock the door and will let only one person in at a time claiming its the CDC rules. WRONG they have enough room inside to place 6 foot markers they are just too lazy to figure how to put a piece of tape 6ft away. The most inconsiderate policy I have ever heard of Costco Walmart etc. figured outr how to mark 6 feet but incompetent people lead to incompetent decisions. Thank you Public storage wake up and get a tape measure

This location is clean, the personal is calm , quick, and very pleasant. I would recommend this location 100%

Kristina rocks

Kristina is super friendly and helpful. She's always responsive to my questions and she is very capable and knowledgeable. I won't go anywhere else for storage.

Thank you Christopher for your assistance. Great customer service skills. I really appreciate your help. Thanks.

They have people that live in the facilities... I closed my account when I found that out nasty conditions..

Kristina is a great manager, quick easy efficient check in , very clean secure facility, quick a few in my area but this location definitely the best.

Great experience, smooth transaction !

Very nice staff and the inside unit is a perfect size for our needs!! Christopher was very helpful and knowledgeable

Kristina was very easy to work with, in and out in less than 10 minutes. Great location

Great customer service

Went to public storage last week the lady kristina there was very nice and helpful answered all my questions. The process was very quick and easy and she made it go by like a breeze. She got me everything I needed to be able to store my household items safely. Highly recommend this location to everyone I know!!

Kristina was such an awesome help and I am so grateful for her. She made the process of getting my storage unit quick and easy. I highly recommend this storage location to anyone and everyone!👍

Kristina is amazing

Very clean place. Kristina was very friendly, helpful and answered all my question. I would highly recommend this place for all your storage needs!!!

I always go to this location for all my storage needs. I have a few different units here for my business. Kristina is always friendly and helpful and always goes out of her way to help her customers. I wouldn’t store my items for my business anywhere else.

Kristina provided me with excellent customer service. She told me she was going to take care of something for me regarding my bill and it would be 24-48 hours and she was right on mark. She did a wonderful job following up.

Amaze of how clean and great the Public Storage location is an awesome customer service. Kristina was great an provided the assistant that I need it. I recommend the place and look forward to continue doing business thanks

Kristina provided excellent customer service she was very helpful a appreciate her help I definitely recommend this store to future customers.

This is a wonderful Public Storage, the lady there Kristina was very helpful and answered all my questions I had. I definitely recommend this location

Wonderful experience. I booked my initial unit online- super easy! I had to change the date twice (pushing back our move in) and it was no problem. Debbie was very helpful and kind. In the end I ended up going with a bigger unit and the property manager Kristina was there at check in. Check in was a breeze and happy with the team’s overall customer service!

Debbie was very helpful and explained things where I could understand it

Burgundy was really professional and knowledgeable

Good service

Come this past weekend and to buy boxes for moveing and debbie was very helpful with helping get all the boxes i needed

Debbie is outstanding and an asset to the company. If all companies had an employee like Debbie this world would get so much more accomplished. Debbie took time out of her busy schedule to assist me in paying my bill over the phone. Debbie walked me through the process and all is good now. Every time I stop in Debbie always greets me with a smile and calls me by name. Thank you Debbie for all you do.

Heyyyyyyyyyyyyyy!!!! Awesome customer service. All the time.

Signed up today at this location with Debbie. She was wonderful. Very helpful and patient. Answered all our questions and gave us exactly what we needed. Thanks Debbie! Keep making Public Storage look good :-)

Debbie is awesome took the time and called her boss for permission to stay open late to get me in my unit on a Sunday night. Great customer service and this more like 5+ stars.

They raised my rate by over 30% within 18 months. Their operating cost could not have gone up that much. Unacceptable.

Easy access ,cheap

Kristina. Is pleasant and was very helpful. Property is clean and neat

Very helpful and friendly

Went to public storage looking for a unit a few days ago Kristina was very helpful in what I was looking for even though I didn’t end up getting the unit there because they didn’t have the size I needed she helped me in every way she could to find me a unit at a different location.

Wow I pulled into this location at 2 mins until closing time not expecting to really be able to get a storage unit. Well to my surprise i was shown my options and was able to rent out two units for a great rate. Thank You, Kristina for helping me find exactly what I needed and quick. Great Service, so I had to leave a great review! This review is long over due but my experience with public storage has been 5stars the entire 4 months I’ve been renting here. Units are spotless clean and don’t smell. Convenient access and safe.

Good experience with Kristina while getting a storage unit. She was professional, and helpful. Thank you!

Had great service from Tree and a smooth process into our new unit!

Very happy with service and the unit. Kristina went over detail information about the storage. She has great customer service and great listening skills. Thank you very much Kristina for your help!

Thanks Omega for walking me thru the online process so I can update my auto pay. We’ve been renting here for almost 2 years. Very good service and the place has been very well maintained. Highly recommended.

I don't like storages it's nice to go at 9 in the morning but I don't like the fact that you cannot go in after 9 at night