Great customer service Javier 👍🏽👍🏽
Great experience getting set up. Javier walked me through the process and made everything very clear.
Raul was so patient. He’s the best.
Raul has been soo professional and accommodating. He really goes above and beyond & is really understanding. I had a difficult situation & he made it a priority to help me out with it. Super grateful. Glad I picked this place.
My wife and I got an auction unit. Noah got everything in order for us quickly and very informatively. We get auction units on a weekly basis and Noah was the most polite and professional of any of the storage associates we've dealt with in the past. Give him a raise!! Great place
RAUL and Justin did a fantastic job. Excellent service and very accommodating. Highly recommended.
Noah in the office has been nothing but amazing and helpful and sweet to me helping through the whole moving process I sincerely thank you Noah from the bottom of my heart
Noah and Justin are awesome we're really helpful thank you guys so much
I’ve been having a good experience with Public Storage, but today even better at the N Nebraska location in Tampa, FL. The Rep in office understood my concerns and solved them. She was very knowledgeable about my questions and the company. I was able to move into a new unit and move in smoothly. She made sure it was in the same isle of my old unit.
Needed some info on a potential unit, Noah was very knowledgeable and kind. Thank you for having a professional and helpful person
Dell was awesome helped me get situated quick fast and in a hurry
A bit overpriced but they do have the best customer service as long as you communicate with them.
Great guy Dale y'all need to give Dale a raise having to deal with the no air conditioner
Dale had very good customer service took good care of me
Came to the public storage location and Noah was amazing gave everyone water with all the heat going on and really helped everyone thank you Noah!!!
Very good in pricing and has a really great employee his name is Noah
I just wanted to say I'm very pleased with this location of where I'm renting a storage from. Noah that works at that location was very helpful and polite to me. I would definitely recommend anyone to rent from this location
Store is clean and Noah was amazing
“I have been renting here for years and Noah in the office is probably the best employee they’ve had he’s always here and very on top of things and has been helpful and amazing”
Public Storage. Facility is clean and well kept, fair pricing and is as advertised. Noah in the office helped me get everything set up. Highly recommend if you need somewhere to store your stuff in the land o lakes area and would like to find a no nonsense and fairly priced facility.
A+
Clean facility with very accompanying staff. Favorite storage facility I've ever used
Noah is very awesome friendly , very resourceful and helpful answers all the questions I need, I hope his bosses give him extra benfits 10/10 your storage places are excellent
Came and got a unit from Noah he has been amazing with everything and so awesome thank you
I freaking love this place it’s clean and everything is convenient and Noah in the office has been AMAZING AND SO HELPFUL THANK YOU
Nice service. Good price.
Dell. Was very helpful. Clean facility
I never really write review but I have too hear Noah was amazing and jUST AWESOME THANK YOU SO MUCH NOAH
Got A UNIT NOAH WAS AMAZING AND SO HELPFUL THANK YOU
Dell is great. We have been using this storage place for over 13 years.
Noah was extremely helpful with everything and really helped with my unit troubles and was extremely helpful from dell messing my move in up Noah went above and beyond and helped me thank you so much Noah you're the best !!!!
This place is so clean and organized. Couldn't be happier and Noah has been so amazing. He answered all my questions and is so inviting. Losing my mom has been hard and he helped make the transition so easy and stress free. Thank you Noah and ty public storage.
Super easy to sign up and get a unit. Whole facility is very clean and secure. Other tenants are often very nice and helpful. Whole process was very very easy!
I rented a unit here a few days ago and the property is clean and safe unit was easy too find there push cart’s available and Noah in the office is welcoming and knowledgeable and was so helpful with the whole process I’d give the property an 11 if I could thank you Noah !!!
Clean, safe and secure. Noah was absolutely fabulous through the whole process. Knowledgeable, helpful and attentive. Kept me informed and was available to me whenever I had a question.
Rented a unit over the phone and came to the property too find out where everything was NOAH was absolutely fantastic and amazing to work with helped me with everything I needed and more I can’t thank you enough Noah you are AWESOME
I’ve been renting a space at PS and some times I have issues,someone always helps me solve the issue and today it was Tasha,after explaining to her what the issue was,she gave me peace of mind. Thanks Tasha and keep up the good work 👍
Noah is amazing!!! he answers any questions and helps with anything and everything!
We rent 2 units from public storage and every interaction I've had with a gentleman named Noah has been above and beyond. He is always supper nice and friendly. I would definitely recommend this place!
I love this location! The facility is clean, temperature controlled, and the staff is very helpful. I met Noah today, and he was so friendly and knowledgeable about Public Storage services. Thanks!
Noah was nothing but helpful and sweet i am vacating because i found my house thank you so much Noah you are awesome
Noah is extremely detailed oriented and provided amazing customer service helping my husband and I with our storage unit. Thanks Noah !
Elevator is finally fixed !! Wasn’t that big of a deal for me since there were steps too use new guy in the office his name was Noah I believe has been nothing but nice and welcoming and much better then the other people I’ve dealt with thank you Noah for your help and putting up with all the angry old people!!
My experience with this location got off in a negative way; BUT, Alex, the property manager went out of his way to provide exceptional customer service. I have nothing but accolades for the service he provided to me and my husband.
The elevator was not working and my unit was on the second floor. We had to retain the Uhaul truck for another day. I called the customer service department of Public Storage about the issue and was assured that it will be elevated to the regional director and I should hear from him that afternoon. NEVER got a call from him that afternoon nor the next day!
Thank you Alex for everything you did to resolve the issues that day to provide exemplary customer satisfaction!
Alex is the best!!! Always cheerful and helpful.
Very helpful, good service.
Alex is amazing….. goes above and beyond! Always greets with a smile and even will help ya if he is on lunch!
Alexa was Awesome! He went above and beyond to assist me. The General Manager is a wonderful person. He’s a very caring person who demonstrated empathy and star qualities and values.
Thanks so much for the courtesy and compassion you all showed me!
Alex was amazing! He definitely did his job. Great job!
Alex was very attentive and knowledgeable. Awesome service.
Pam was very friendly and helpful. She was thorough explaining all the details and information about the rental. She showed us a couple of different storage sizes to make we had what we needed. The whole process was quick and easy. The building is clean and easily accessible. Thank you Pam.
Our only concern is that only one elevator was working when we moved in today and that the slidding doors are still broken for a while as other reviews noted. I sure hope these get fixed soon.
Big shout out to Alex! He helped me out in more ways than one on a very stressful day!!
Clean affordable good customer service
Alex is on his A game! Fast, knowledgeable, and courteous. #squeakyclean
Alex was very helpful and patient
Thank you Alex for the amazing help every time I come in, the property is always clean and well maintained I feel better knowing my belongings are here safe under your care
I love public storage and very time I come in alex helps me with anything I need
Alex was very sweet and help me with everything
Alex was a lot of help and was very professional
Super quick process, plain and simple!!! Thanks Dale for the easy move in
Clean, convenient Public Storage. The office staff has always been professional and helpful. Alex assisted me today with an email messaging issue. He was friendly and patient.
Elliot was super helpful!
Great customer service in helping pay my bill I give this place 5 stars because of Alex great service
ALEX HAS A GREAT CUSTOMER ATTENTION VERY EXPLICATIVE AND DETAILED WITH THE RENT PROCESS.
Alex was wonderful and was a great help and great customer service if i could give him 10 stars i would. Thank you Alex
Frances is the bomb dot com!! Authentic service 👌🏼
Alex was able to help me transfer the space for another unit he was very helpful and super friendly!
Alex was able to resolve issues I was having. Great Customer Service! I am very thankful. Thank you Alex!
I stored my furniture there for a year and a half. Very kind employees, always helpful.
I came through to look at unit sizes, and Frances was beyond helpful. Even though I elected not to use your facility for storage, I would still recommend this location. I appreciated her great customer service, and that she remained pleasant after my decision of not to use your location. I was also impressed with the cleanliness.
Muy buen servicio por parte de Elliot, todo muy organizado y buena ayuda al cliente
Frances and Elliot were excellent problem solvers and helped resolved a matter I had. I was able to walk out with a smile. Thank you for caring about people.
I will recommend as a matter of constructive feedback the District Manager should send better email communications when changes are being done.
Thank you
Elliot and the team at this location are wonderful. During my sign up process, everyone provided the perfect customer experience. They were fun and easy to speak with, while also being efficient and knowledgeable during my onboarding process.
Great service and communication with Elliot and Frances!!
Dell is awsome store is very clea
Was recommended to this place. And so happy I was!!! This place is nice and clean.. The lady Francis at the front desk is so nice and welcoming ! I will be recommending this place to all my family and friends.
I have to say I’ve been renting in Carrollwood for over 2 years. Angie has been absolutely amazing 💯! Never too busy to help. She knew my unit and called me to let me know I left it unlocked! That’s customer service! Thank you again a big hug your way Angie !
Great customer service, Miss Belinda was able service me through my rental. Very professional at her job. Knows how to deal with customers that are having bad day. Would recommend this public storage to my friends and family. Thank you very much best regards.
Ms. Francis is amazing. She has this place ready you! Her friendliness vibes and her personality makes this place special. The storage unit complex is clean, plenty of available flat beds and units are secure. Ms. Frances assisted me in many ways and went out of her way to make sure that I understood everything. You will not go wrong renting a unit space here. I would give 10 stars if I could! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Was referred from a friend, so me and my husband stopped by the office and that's where we met Frances. What a great gal. It was such a pleasure getting to know her and wow the place smelt and looked fantastic. We decided to store. No doubt we made the right decision. Thanks Frances
We have brand new photos are coming
Teresa has made the transition to Public Storage so easy! She explained all of the new policies with detail. I feel a lot better knowing my belongings are in good hands! Thanks, Teresa!
I cannot express my gratitude for Theresa managing this location enough. The account communication, genuine customer care and feeling safety over my belongings are top notch. She goes above and beyond, and I never expected to have a first name basis form a storage unit / their employee — but that’s what you’ll get here! 5 stars across the board.
Theresa was very nice and helpful!
Theresa is always so helpful and sweet! Facility is well maintained and clean. Easy access and convenient!
I've always been met with a smile. The associate I've dealt with was knowledgeable and very helpful. All my needs have been met at this facility.
Dell was amazing and very helpful. He deserves a promotion!
Excellent customer service!! Friendly staff. Highly recommend.
Theresa was excellent, help fight the error I made online. Very sweet.
I love this storage! My family uses this storage every time and never had a bad experience. Dell has been such an amazing help with getting my storage together for a last minute move!
Teresa was absolutely amazing made it such an easy experience of renting my unit.
Dale and Theresa were great helping me get all moved in
Theresa was so friendly and helpful when showing me my unit!! The building is clean and wonderful!! Would definitely recommend!!!
They are great here !!! Highly recommended
I had a great experience working with Theresa, who found me a great unit to store my personal belongings. Theresa was very friendly, helpful and knowledgeable. I would highly recommend this storage facility.
Theresa was amazing. Polite, informative, personable, funny.
My family and I are relocating from NC and were looking for a unit.Theresa was an Angel while helping us secure a unit at her facility. Great customer service and very sweet.
Great experience. Theresa was very pleasant, had everything set up for me upon my arrival. She answered all my questions she was truly a pleasure.
Loved my experience at this store! Theresa helped me with an appointment and she was very helpful. Dell helped me through my lease and tour of the facility. He was incredible. Very lovely staff. Highly recommend.
Very nice customer service. Quick and easy set up!
Dell was awesome! Deserves a raise!
Theresa was awsome very lively and nice quick and efficient
Wonderful services thank you.
Theresa was really nice and easy to work with when I arrived.
Super amazing and helpful! Highly recommend!
Theresa was very professional and friendly
I can’t say enough wonderful things about Simply Self. Great experience and Theresa provided above and beyond customer service. She took the time to hear my needs and did whatever she could to accommodate me with a smile! Facility is clean and well maintained and I feel very safe there! Thank you so much!
Quick and easy process from start to finish!!
Dell was very helpful! He immediately stopped eating lunch and helped me get set up so I could move my stuff in the same hour!
Fast and efficient!
Theresa and dell were such a big help they made everything so much faster and smoother than I could have asked for not to mention super funny!!
Excellent rental experience thanks to Theresa the manager. She listened to my needs and found me the perfect unit for my budget. Thanks so much!
Great place to work with. Friendly staff.
Dell was great to work with.
Theresa is AMAZING! Wonderful customer service! 10 out of 10 would recommend
Dell and Theresa were so helpful with getting us into a unit!
Rented a unit in the Land O Lakes area. The facility was clean & the process was simple. Theresa the rental agent was extremely knowledgeable, helpful & a joy to talk with. She was so nice. I recommend asking for her if you choose to rent a unit, she definitely knows her stuff!
Best storage place in town. Clean, Professional and above everything else Genuine people. L.O.L YOU ROCK!!!
Dell was very friendly and helpful and polite. It was great experience I will definitely refer others
Dale helped out a ton with giving me information. Clean facility and easy to access
Great service. Very friendly and attentive!
Theresa was a great help with getting us registered and a tour guide for everything we will need while renting here. Office is extremely clean and welcoming.
Staff was amazing and very helpful.
Dell was knowledgeable about my moving situation options and recommended a great unit. He was patient with me and I highly recommend using Simply Self Storage. Thank you Dell!
Dell is so personable. And professional. Simply is lucky to have him
Quick, easy, and helpful. Was able to rent and start storing a unit in less than an hour. Highly recommend
Dale and Teresa are amazing! Place is clean. Storage access is super easy. The provide carts for loading and unloading ease!
Store20925/land o lakes, Teresa is so kind , helpful and professional!
Great customer service ,very welcoming Theresa is amazing !! - well informed, such a great value information I received . Thank you gor being so kind Theresa . Greatly appreciate your customer service gor sure will recommend this place .
Very knowledgeable and personable manager!
Theresa and Dell were extremely helpful, knowledgeable and polite. They made my experience a breeze. The facility is very clean and convenient to all. I would highly recommend Simply Safe Storage for all your storage needs.
Very friendly, awesome customer service. I’m so glad I chose this location. The units are clean and the location is convenient. Thank you for making this easy on me. We all know how stressful moving is, and this was the one thing I’ve done that made moving easy. Thank you !
I was in this facility much longer than intended. For five years they provided excellent service and information to make the extended stay work for me until I could get settled in to my current home. The staff is friendly and welcoming and the facility is always clean.
I beyond appreciate her services Very helpful, understanding respectful great communication! Very clean Facility
Amazing customer service! You make the company shine!
This is an awesome location!!!! Ms. Theresa was amazing! The service I was provided was out of this world! The information and attention to detail was something that is missing in this customer service. You guys need more employees like her. Thanks again for everything Ms. Theresa and keep up the great work!!’
If you need a storage facility pls go here! Theresa is so kind and knowledgeable. She truly takes the time you need to go over everything. I highly recommend this facility for your storage needs.
Teresa was wonderful to work with very helpful highly recommend
Teresa is wonderful. Very nice and attentive.
I looked at 2 units and Theresa was able to help me with the right one. I was on my lunch break and she did the paperwork fast enough for me to get back to work on time. Also, apparently I didn't know how to lock it and she called me right away to let me know about my unlock unit. Great customer service! Thank you!
Nice facility, friendly staff. Good prices and special deals.
Theresa was a huge help and very friendly!!
Theresa was great! Thank you for helping us today.
Theresa S. was amazing! She answered all my questions and took the time to explain things. Great place and great customer service. Thank you for the amazing customer service Theresa :-)
This storage was in the perfect area and the Professionalism of the attendant Theresa was awesome. It’s always a pleasure to stop in and say hello.
Teresa was amazing!! Thank you so much.
Oh my goodness, Theresa is a blessing & took such good care of me! She & the helpful call center made everything easy & worry free after a stressful move. I can’t thank them enough for their kindness & excellent service!
Staff was outstanding ( Theresa shriver) very friendly and explained the whole process top to bottom, would highly recommend this location based on the friendly atmosphere/ costumer care!!!
Ms. Teresa was great and very helpful. She was a great ray of sunshine for a Saturday morning. I really appreciate her assistance
Rental procedure was super simple. Theresa was so friendly and helpful. The space is clean and fits my needs perfectly.
Theresa was very helpful, great storage spaces
Great place to store your stuff for any period of time. Facilities are very clean, well air conditioned and great staff.
Theresa is the best!!!! So helpful!!!! I had a great experience at Simply Self Storage in Land O’ Lakes!!!
Awesome people, quite and peaceful place
Simply Self Storage is a great facility and I highly recommend it. The facility is clean and neat and the Manager is very professional and has great customer service skills. Thank you.
Theresa was very helpful and informative in helping me look for the proper storage unit I needed, as well as helping me obtain all the necessary merchandise to help make my move into the storage unit more easier and effective. 10/10
Theresa she was wonderful and knowledgeable
Very friendly staff. Highly recommend
Very clean, easy access, well protected, and great pricing on units and supplies.They give military discount too, which is greatly appreciated. Theresa is the manager. She's so professional, personable and helpful. A great facility!
This place is extremely clean! The woman at the front desk was so sweet!! My husband and I are very happy!
Mrs. Teresa Is an absolutely wonderful property manager and made the entire moving in experience a pleasure. Would highly recommend anybody searching for units.. Make sure you set your reservation they sell out quick!
The manager, Teresa was very informative and helpful. I had a very good experience and would highly recommend this location.
Theresa Shriver was very helpful!! Thank you
Simply Self Storage has been fantastic to work with. Prices are competitive, renting was easy, their online systems are easy to use, the facilities are well maintained and their staff is WONDERFUL. Theresa has gone above and beyond to welcome us as new customers, help us get settled, and answer our questions. She’s a gem! Highly recommend Simply Self Storage!
Theresa was a joy to work with. She made the process easy and quick.
The manager Theresa is very Professional and Great Customer Service. The Property is very clean and Good Prices.
Wow I highly recommend this place, Theresa was nothing short of great! So helpful and had outstanding customer service.
Theresa was so helpful! This was me and my roommate’s first time getting a storage unit and she was very informative and had a fun cheery personality. The units are a decent size and building is clean.
Not only is it affordable but Miss Theresa was the best part of the experience. She was super friendly, thorough and helpful. We left there feeling better about our move than before we came in. Five stars!!
Theresa was a big help and made me feel comfortable storing my stuff there. She’s a tremendous asset to the business.
Theresa was wonderful today. She helped us pick a new storage unit to help our needs. Everything was explained well for costs and insurance. We are happy to move our items here. The facility was clean and temperature was cool inside.
Had a wonderful stress free renting of a unit! from my inquiry to the paperwork of the unit. All important information was disclosed to me by Theresa. would definitely suggest to friends and family!
Therese was excellent!!
She was knowledgeable and patient. Her customer service was impeccable and she made the rental process and move in a great experience.
Theresa is an amazing manager of this location! Perfect service and helped us out immensely! Would recommend