Public Storage Self-Storage Units at 16415 N Dale Mabry Hwy, Tampa, FL
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
4'x4'Online only price$ 16/moSmall 4'x4'
$ 16/mo $18Best Price Label
- Climate Controlled
- Inside unit
2'x3'Online only price$ 29/moSmall 2'x3'
$ 29/mo $38Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x5'Online only price$ 39/moSmall 5'x5'
$ 39/mo $52Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 55/moSmall 5'x10'
$ 55/mo $73Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 69/moSmall 5'x10'
$ 69/mo $91Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x9'Online only price$ 70/moSmall 5'x9'
$ 70/mo $93Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 72/moParking 10'x20'
$ 72/mo $96Best Price Label
- Uncovered parking
10'x10'Online only price$ 109/moMedium 10'x10'
$ 109/mo $145Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 111/moMedium 10'x10'
$ 111/mo $148Best Price Label1 unit left!
- Outside unit
- Drive-up access
9'x10'Online only price$ 115/moMedium 9'x10'
$ 115/mo $154Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 150/moMedium 10'x10'
$ 150/mo $199Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
9'x15'Online only price$ 169/moLarge 9'x15'
$ 169/mo $225Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 186/moLarge 10'x20'
$ 186/mo $247Best Price Label
- Outside unit
- Drive-up access
9'x20'Online only price$ 192/moLarge 9'x20'
$ 192/mo $255Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Tampa
Resources from the Help Center
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Carrollwood Storage Units On State Road 597
Carrollwood Public Storage sits on the east side of Dale Mabry Highway with self storage rentals to help take care of just about any storage haul.
With direct access off of S.R. 597 and just a short drive from S.R. 589, S.R. 568 or U.S. Route 41, this location is easy to get to from just about anywhere in northwest Hillsborough County.
Indoor storage units allow customers to access their unit from an inside hallway, while outdoor storage units provide drive-up access for easy loading and unloading. There is also the option of climate controlled storage units, as well as rental parking spaces for car storage or truck storage.
Head out to the Avila Golf and Country Club without worrying about packing up golf gear with the help of a 5x10 storage unit, perfect for storing a few sets of golf clubs, golf bags, shoes and other golf gear throughout the year.
Families living near Claywell Elementary School can use a storage locker to store a few smaller personal items, such as important paperwork, family keepsakes or small electronics, while a large 10x30 storage unit can fit everything inside a single-family home when it's time to pack up and move.
For added convenience, the rental office sells moving supplies, including bubble wrap, rolls of paper to wrap delicate items, packing peanuts and moving boxes.
Serving Carrollwood, Northdale and the neighborhoods in north Tampa, this Public Storage is ready and waiting with cheap storage units, 7 days a week.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 396)
All my boxes were filled with huge Roachs
I have called 3 times to speak to someone about my unit and have heard nothing back. The office hours are listed as if the location has been open with someone there who could at least return my call for the past WEEK. This location is unprofessional nor do they care about customer service. Very disappointed. Do not store with them.
Angela was awesome very good at her job
Jose help me with his great service and clean facility
Jose me Ayudo en rental lá unidad muy professional
Jose and Angie were very helpful
Public Store,es un muy buen súper mercado,pero no para mí bolsillo,es muy caro,y le doy las cuatro estrellas en limpieza y organización,y muy amables y respetuosos empleados.
Jose gave me great service for the questions I had for him
I booked & pd online, realized it was too far from where I needed. Called 10 min after nooking. Would not refund admin $29.00 for 10 min. Will never use again!
Jose was great with helping me get a unit for my father thanks jose
We sat there for over an hour waiting for someone to help us called many times with no answer
José and Angela the best !
Jose and Angela really have great customer service and clean property
Joe was great helping me with my questions and he had a great attitude that all employees must have thank you joe
Joe gave me amazing service today! Joe was thorough and transparent!
Wow so clean joe was amazing and knowledgeable about all my questions
This location is the best ! Everyone was extremely helpful and friendly!
Joe and Angela did a great job.Great customer service. Stop in they will help with your storage needs
Jose was very helpful helping me get my unit
Jose was great helping my mom and I fix our broken door. He went above and beyond notifying us immediately and staying to sure everything was fixed. Thank you Joe!
Angie and Jose were very helpful. Great service!
Joe did a amazing job helping me out
Joe was most helpful . Very knowledgeable. Helped my dad and I find the right storage unit that fit our budget. Would recommend getting storage at this location. The best
Jose was great helping me out suggest u visit great property
Joe and Angela really made my experience a wonderful one recommend visiting the location and clean property
Joe Was great with customer service
Joe was very helpful today
Jose and Angela were great!
Angela and Jose were awesome
Jose was great at helping me get my rental and great personality loved setting up with him ☺️
I appreciate Angie the store manager good customer service is hard to come by these days very through and clearly does this job with good intentions only this is public storage needs to remember the importance of human presence for new customers
Angie and Joe are the best team I ever seen they always help me when I need it. Angie saved my life in some many ways. Am a forever customer thank you Angie and Joe
Jose and Angela are amazing and we’re very helpful. They made the process quick and simple to rent storage.
Joe provided great service and find me what I need it, that is highly appreciate it
Angie n joe were awesome very helpful I would recommend them
Joe was very helpful and very efficient. Helped us save time and money. And I never leave reviews. So great job!
Great service Jose n Angela
Jose and Angela were great I suggest you come and check them out I am very satisfied with the service I received
Limpio y organizado
Jose me ayudo en mi mudanza y en un excelente servicio lo recomiendo al 100%
Jose and Angela made my public storage experience a great one would store again need more people like them
Jose was very helpful and knowledgeable when getting a new unit.
Jose (Joe) was fantastic with helping us get started renting out unit! Very friendly and informative.
Angie was awesome, friendly, very informative, listened to what I needed. And communication was the key for me. Thank you Angie :) !
Angie and Joe were very friendly with my reservation and set up for my car trailer storage. They explained everything I needed and there were no hidden fees and their price was the best for the Wesley Chapel, Land O Lakes area. Their customer service was outstanding. i would highly recommend this area for your storage needs.
This is a crisp, clean property with courteous, professional customer service. Easy access with Bluetooth technology, fair pricing and online savings are also attractive to this property.
Angie and Joe where excellent and hilarious.
Angela is very awesome she help me so much from the right size unit to pricing. She took her time with me didn’t rush me or try to get rid of me. She’s very sweet and nice not only to me but other customers that were in line waiting. I had Angela take care of the other customers cause I never rented before Angela was helping me but the way she is with other people just not me she’s super nice. People like to put complaints in I figured I would be different and put a complement in for Angela she deserves it. Angela should get 10 stars ⭐️
I needed a storage unit at short notice, I’m so happy that Angie was there to help me through the process. She was very helpful selecting which size I needed, processing my reservation and gave me good tips on storing my things. The location is great as well.
Jose was awesome and very informative!! Great personality!!!
Joe was great. Helped us transition to a new unit and made the process really easy for us!
Jose y angie me isieron mi visita alegre con el servicio exelente
Joe is amazing. Very friendly and effective services.. I was having a hard time understanding everything with the new process but Joe made sure to get me right. This is the go to location. Thanks Joe.
Jose and Angela were awesome they helped me so much. Made my first experience so easy
Angela & José were awesome made our move in easy and great. Thanks so Much.
great customer service from jose
Angie is absolutely amazing!!! She was so accommodating and helpful! She made me a loyal customer for life!!
Great customer service from Jose he made thing very easy please check them out
Angie was very helpful she took time to show me 4 different size units until I found the prefect one. Other public storages I went to didn't do what Angie did explained and showed me units and how everything works there. Thank you Miss Angie you rock
Joe and Angela were great and lots of help . Go see them
Jose was very helpful and happy going please go check them out great people
Jose and Angela we're absolutely amazing.They went above and beyond to help me and my husband.
Miss Jennifer was amazing at this public unit facility I give her 100 stars.
Muy buena atencion. Silvina y Jenifer. Agradable recepcion.. y sobre muy amables, bien explicado el sistema de rentas del storage y su recorrido en Las instalaciones fue estupendo. Muy ageadecido.
Carla is awesome! She went above and beyond to assist me on her lunch break, she didn't even hesitate to open the doors. Very Knowledgeable with rates and spaces, I highly recommend her and this location for your storage needs
Great staff and great storage. I got moved up to a larger storage space when they ran out of the size I reserved, but I payed the lower rate for what I reserved. The staff has been very accommodating with hours, and has helped me move an item that was to big to lift on my own. Great experience all around.
Carla, the best! Quick and very very nice and professional.
Adam was very helpful and punctual. I would highly recommend this location and their staff! Thanks again!
These guys were great. Alan was absolutely awsome and completely helped me out.
I recently needed to downsize my unit at a nearby location while still maintaining a rental space for a bit longer. Adam and Carla helped me make this happen after trying to do it myself online. I needed to do a transfer in actuality and there is no online option and I could not access the rental kiosk where my unit was actually located. These two amazing employees helped me through a difficult and stressful situation at a facility that they are also in charge of. They were both kind and patient, happy to share their knowledge to make my transition go more smoothly.
Carla and the staff over at public storage are top notch! They helped me switch units and are extremely attentive. I can’t speak enough on how easy she and the rest of the staff have been on making my move that much less stressful!! Thank you so so much!
Best place I’ve ever rented a space from. The 2 managers Adam and Carla are amazing! They have been extremely helpful since they came here. Adam helped me with some billing issues that Adam help me out with great people just great service overall couldn’t ask for a better team
Nice clean location. Good price with first month free. Adam is very friendly and helpful. Made the whole sign up process simple and easy.
We have had an excellent experience at this location. Carla, the office manager, has been so accommodating. We were looking for a specific unit and were willing to wait for one to become available. As soon as it came available, she without hesitation reached out to let us know. I was surprised that she even remembered what we were looking for, and she actually reached out more than once to make sure that we got her message. We cannot say enough about service like that!
Carla is awesome, professional and patience rock on Carla✌.
Carla was amazing and helped me switch my units quick and easy! She had such a positive attitude and really made this experience great! Thanks Carla!
This place always takes care of me and has been amazing since I have been storing my stuff here. Adam does a great job here and is always hustling to make things look great!
Carla was so helpful in finding the perfect space for us. She took her time, was polite and very efficient. She was so kind and made getting a storage unit a great experience! So happy we chose this public storage!
Karla was very sweet and very helpful. There should be more workers like her. Merry Christmas Karla Thank you again Maria
Carla was very helpful and quick to respond to a request I had regarding my storage unit. I am very pleased with the customer service and I would recommend Public Storage.
Great store owner and well mannered, been there for over a year with no complaints
My 1st experience at Public Storage was horrible. I went to the location about a 1/4 mile from the actually location because my GPS indicated that I was at the correct location. I entered my access code several times which failed each and every time. So, I left a angry message on the after hours voice mail about this inconvenience. Well, the next day Carla called me and rectifies the issue and also explained that my GPS took me to the wrong location and when I arrived later that day. Carla met me and I trailed her to the correct address and she was very pleasant and de-escalated my anger towards Public Storage and now I am a happy customer.
Great experience at this Public Storage; Adam was very friendly and helpful. I was thinking of dropping my units here due to the rising prices, but he was able to renegotiate on my behalf, making it affordable for me to continue using this facility.
The rep. Adam Was super and patient and eager to make my experience beautiful
Experience was great. All information was presented honestly and the process was straightforward. No issues whatsoever, great customer service. Clean facility. Literally the easiest rental process I’ve ever been through I didn’t leave feeling confused as to what I just purchased.
Today I met the sweetest person I’ve ever encountered at Public Storage at your 16415 N Dale Mabry Hwy Tampa location. Carla was very helpful and went above and beyond today when I had some issues with my unit. Carla demonstrated excellent customer service she was extremely attentive, upbeat , and made sure my needs are met in a manner that reflects positively on your company. She is a gem to your company and if more people had such a genuine willingness to assist the world would be a better place. As one single human made such a great impression and I wanted to say a big thank you to Carla.
Sam's the best worker there, always easy going and rates are great, 10/10
The property kept very clean and the new manager Samuel is the best manager you've had at this location. 2021 update.Samuel is the best manager you have ever had at this location. I've been here since 1997 when it was Budget storage.
Amazing service 👍🏼🙂. Sam was very helpful and kind. My experience at this public storage went smooth and without any issues, just as I like it. You can truly tell that the workers here go above and beyond when it comes to excellent service. Thanks Sam 🙋🏻♂️
Excellent experience! Sam was very friendly and helpful. Thank you so much!!
Came to pay and guy was friendly and cool chatted for a few about cars definitely cool guy made me day better
Carla was great! Very helpful, highly recommend !
hello fellow pack rats, hoarders, and keepers of exotic weirdness! this public storage is my new “storage away from home, storage” ! all the great storaging options you expect, strong doors, electron gates, holes for pad locks, and great options. this store also comes with saman all around great manager smart enough to employ such hard working folk like carla. go sam!
Public storage places can be a pain but this location is managed very well and Sam is a phenomenal. So , I was eased in and I'm thankful for that. Their rates were perfect and my reservation was smooth. The best part is you can access the gate via app and that saves time! If you are from the area or have a need for storage this is the spot, hands down!
Great place for storage, convenient location and fair pricing
Manager doors care and will straighten out any problem you have so if you have a problem. Ask them to call her because she does care
Great place convenience entrance and exit gate. Great staff members as well
Came to buy some boxes Sam was really helpful getting me best deal with discounts, very friendly and clean store.
Today I came into the property to get info on renting a storage and Ms. Sylvia was very helpful and nice to me. Keep up the great work public storage and Ms. Sylvia
Sam and Carla were professionally awesome! Ms.Carla assisted me with my reservation and I am well pleased. Thank you both Sam and Carla.
Excelentes condiciones para almacenar y conservar las pertenencias.
Friendly staff. Great place.
I must share how fabulous Sam is here at this location with his customer service! I have had poor service from other businesses, but not here with Sam. I’d give him 10 stars if I could!
Great location, but older dirty units. Decided to drive further for a better, newer facility.
Clean, professional staff and great Management with Sam. The property is always clean and If there’s any issues Sam and the staff are always there to help.
Clean affordable and customer service reps in the office are very friendly I had no problems checking my storage locker out as empty and they even helped me with my gate code with my proper ID 🙂
Sam the manager really keeps the property very clean and well kept. Amazing customer service!! A+++
Had a great experience with the entire staff, they are very informative and helpful with the selection and offered anything that was available and may be helpful for me. One of the managers on staff (Sam) was a great help and went out of his way to see to it that I was taken care of! Highly recommend this place!!!!
I kept my items in storage here for about a year, and it was a great experience. Sam, the property manager, was extremely helpful. I would definitely use them again.
Amazing service! Very professional, friendly, and patient to all my questions.
Great help behind the desk altho the insurance should have been applied WITH PICtURES TAKRN BY STAFF but i did not understand that
The complex is very nice and Carla was very helpful. She took me straight to my storage and showed me how to use the push ladder. I would definitely recommend this location. Update: It smells horrible every time I walk in now. Like old gym clothes. & they never answer the phone so I was forced to pay for another month when I didn’t need to.
In my opinion horrible storage place I would recommend any other place besides these guys.
Climate control was set to 82 no lights in unit area gave us the wrong unit size and couldn't anything resolved over the phone
Carla is great a customer service. The price is excellent.
Carla was very helpful and was a joy to talk to
Great service when i walked in very detail explained everything
Even though I didn't move forward with renting here, I want to say how very helpful, pleasant, and professional Carla was. The facility is clean and has very competitive rates! You should definitely check it out.
Carla was wonderful with all of her help. Storage unit was great for what we needed it for. Definitely recommend
Allowed me to ask 8 million questions with very detailed responses
Carla took great care of me. Very friendly and communicative. Excellent customer service.
Sam was a great help, he made the process easy and fast. the price in unbeatable also, totally recommend it.
Great place lots of units on a nice size grounds. Very clean. Very polite workers. Samuel is extremely nice very helpful and informative.
Adam was great at helping me out with finding a unit and a good price.
The property manager Sam helped me save money by getting into a unit that was smaller than I originally booked and it was plenty big. He was nice, professional, and quick with my rental.
Adam was amazing. Super helpful and funny. He got us a different storage unit that was better for us and made sure we had what we needed.
Great non- hassle experience. Thank you Sam for all your help!
Great customer service
The property was great nice and clean and the manager Sam was very helpful with all my needs.
1 star is min to write a reveiw Ive been on/off customer 10yrs here (16415 n dale mabry hwy. )there is always a new manager/employee. The rates just go up for no real reason. Today sam called threating me that if i dont pay today theyll send me to collections!!. (3rd day late )(Cant cancel online)ok drove an hour took off work just to find out they had already canceled my unit and that it was already up for rent 5 hours later !!!! I went ahead and asked sam outside (unknown to him) i was recording sam. I asked sam Why am i going to be sent to collections while the unit is up for rent while its already paid. His response was thats how month to month rent is. Keep in mind 5 hours the unit was ready for rent while public storage is going to double dip on me. This will be my last month with public storage on presonal and all our other units that are rented by business use. If you want to find a scam come here. Im just happy a brand new extra space just opened !! I encourage u to check out rates are alot cheaper and climate control. I was paying almost 300 dollars a month at public storage. Wish this happened sooner id saved 1000$!!!
This location is right by where I live and I use it to store contracting equipment that I use frequently. As a result, I am here often (several times a week). Adam is usually the employee working the office when I’m there and he is always very helpful. All the other staff are great as well. The signup process for getting my unit was smooth and efficient and I’ve never had any problems or issues with my experience here. I’ll be using this location for a very long time.
Amazing Property, helpful friendly staff! 10/10 recommend!! Angela was great!!
Sam was very helpful with all my questions. Helped me figure what packaging materials I needed to get to move from my house. I would definitely go back to this location! Very clean property as well.
Renting a unit was Soo easy with Sam's help!
The property is clean and great. Have been here a long time and feel very secure
Worse place I have been to!! 1st they erased my initial review!! Who does that? Horrible customer service, loopholes in pricing to overcharge. My best recommendation is to go to cubesmart best prices and amazing customer service. Also they dont get rid of their bad reviews!!
Very clean and organized facility thank you sammie for great customer service very helpful highly recommend
Thanks to sammie great customer service, very helpful, very clean and organized facility, highly recommend to anyone awesome place.
We had a great experience here. Samuel was a rockstar when our lock got rusted shut. He came out and helped us grease it up and pop the lock. He also gave a lot of his time answering question. Thanks!!
Great customer service from James the store manager
If you MUST use storage (ugh) we all have to on occasions of moving, this is a great, safe place!!
Service is outstanding and James is always a pleasure whenever I need anything. Highly recommend !
James was so nice. Deserves a raise dealt with my many questions and explained everything clear as day for.
Give James a raise 😁 Great job
Is not that l hate it but l'm very dissapoint it w the service because l had a unit and it got flod, they transferred me to another unit and it happened the same... also it should be w AC and is not working... costumer service is bad
James did a great job renting me a space great customer service
James, the property manager, provides great service. Experience has been great so far.
10 Star Service James You Are The best Thanks For Getting Me A Unit At The last minute Wow The Best 1$ dollar I ever spent 10 Stars
They’re always on break! I came at 12 and it said they would be back at 1pm. I come back at 1 and it says they’ll be back at 2. I come back at 2 and no one is available still! Poor management.
James does a great job with his customer..And I will inform my friend and family about is service..
James did a great job at helping me and so convenient!
James is one of the most helpful people I have ever met. He has been nothing but amazing in helping me secure a unit and switch to another.
James was so helpful, professional and fast... I was in and out in less than 20 mins.... and got a great deal!!!
Mr. James is so amazing, friendly, and helpful! With Superior Customer Service! Highly recommended for anyone looking to rent a storage space.
Clean and reasonable prices.
James did a great job best customer service experience ive ever had
James was an fantastic help! Got everything done within minutes! Moving in our things was quick and easy. GIVE THIS MAN A RAISE ! Thank you James.
James did a outstanding job with me and my family. Showed true concern, provided great customer service and took all the time needed to show me the value in dealing with Public Storage.
Recently had an issue and Shirley was absolutely wonder in helping me get it resolved. I love dealing with Shirley, she is pleasant and goes above and beyond to help you with your issue.
Shirley was great and really helped us out. She listened to our needs and was very flexible with us.
Clean, well kept up. Nice temp controlled units, but pricey
James did a great job!!! Great customer service!!! Outstanding job!! Will recommend to anyone.
James did a great job,help select the best unit.If you need storage come see James.
James the manager does a great job with customer service. He was very friendly and walked me through the process thoroughly. I recommend this facility for all your public storage needs!
James does a great job with customer service
James did a great job at helping me find a storage unit as quick and professional
James does an excellent job!
Been a customer here for 6 years and I am still satisfied with the facilities and service. James is the GOAT!
James is very helpful and provides great customer service. Property looks great.
James is a great customer service person.
James does an awesome job on the property especially with customer service I do recommend this place to anyone looking for storage.
What great job from james the property manager,,
James was wonderful he helped me with my payment and also with a few other question I asked would defiantly refer anyone that has to use them to talk to him
Great job from James the property manager
Not worth it
Thanks for your help , you are a great employee mr James , i hope you will going to get a rise ASAP , Definitely you are deserve it ! Thanks again .
James is the best! Always makes everything simple and easy!
Amazing service. Had great move in and move out today all due to the nice property manager James . He’s been very polite since the day I moved in . He was very helpful with renting tools and equipment.. I would definitely be coming back to this sight if I ever needed to rent a storage unit again this location is highly recommended by me !!!
James customer service was great! Quickly and effectively helped with the service !
Stop in and purchase some boxes and receive great customer service from James the store manager.
James is a good fella. Recommendations to all.
James the property manager was phenomenal and helped me determine the best fit for storage needs, while also finding creative ways for discounts. Highly recommend, great experience all around. Property is also easily accessible and clean. A+++
Had a good experience here. My stuff was safe and damaged free. Front desk staff was also friendly.
James is excelente. Definitely I recommend this place!! Thanks james!!
Great service from James!!!!
The price online always goes up when you get to the location. The representative does a good job but the overall process is not efficient.
James is so helpful. I lost my keys and the next day he helped my with a new lock and taking off the old one. Definitely recommend his storage site
James was great
Property Manager James provided excellent service. Everything was as I expected for a very reasonable price. If I ever need to store my belongings for school again, this is the first place I will return to!
Arrived at this location on the last day of the month to clear out my unit and they had already put a new lock on my unit. After being given the run around and thinking they were going to keep my belonging I was finally able to get in and retrieve my stuff. Was apologized to by management and told that there would be no additional fees. 2 months later I receive a collection notice saying I owed them for another month. After calling and getting no where I went to the location and spoke to James for help in the matter and he didn’t have the time of day for me just gave me a phone number that went straight to voicemail. Absolutely would not recommend this place unless you like waisting your hard earned money.
James is the man. Nothing less than satisfied.
Dominic was absolutely fantastic and was very thorough. He explained all the fees, insurance, and entrance to the rooms. I had no questions about how to enter my unit or about the policies of the facility. The room was clean and climate controlled and they were very flexible with my last minute move in date.
Place is nice and clean. Very convenient. Also Domnic is the best employee at this location he is always willing to lend a helping hand, he's super 😎..... Always a breath of fresh air when i do come in and he's the one helping.. I picked this company because of their rave reviews and I sure am glad I did! They are awesome!
Awesome customer service. Dominic. Helped make my process easy and painless. Will highly recommend others.
James is awesome , friendly and respectful! I would recommend them to anyone looking to for long term or short term storage needs.
Dominic was extremely helpful in accommodating me when an online registration went wrong. Thanks to him my parents are able to move from New York to Florida.
James is great. He took care of us and saved us some money!
Crystal was so helpful,thank you so much for helping us,you are such a great employee.
Crystal was very nice and the process of getting the unit was very easy and straight forward.
I was very happy with the service from James the property manager,,I will inform all my friends
Been storing here since 2011. Clean and safe facility. James in the front is very professional and accommodating! Would highly recommend.
Worst place ever
James did a great with his customer service i will tell all of my friends and family to come in and ask for him he helps so much
Had an amazing experience today getting my unit James was very helpful and knowledgeable help me with all my questions and concerns.
I love this place. James was a big help. Thank you guys for always being so great.
James was very helpful , informational , professional & it was a pleasure doing business w him .
James was super nice...and i like the fact he take his time with me
James great service and professional
Location was easily able to accommodate my needs on immediate notice and provide me with multiple options for storage. Great price and the staff was friendly and helpful.
James is an awesome guy! Always helpful when we come in. Very clean place!
This public storage stands out because of the customer service
Great customer service from James at PS will tell all MY FRIENDS...
James did an awesome job getting me set up with a unit.
If you need to store stuff they will let you lol
Clean, secure, easy to spot, and get in and out. I've been there 5 years. Here's what I know, the price goes up every year. I started at 125.00 per month and now pay around 170.00. price varies based in size and they usually have a move in special. They'll auto draft off a card. Carts are few and far between.
This was the best customer service I've had in a long time. Sophia was very friendly and very knowledgeable. She was able to answer all questions I had about renting a storage unit. She did not hesitate to show me the different units that were available. Just an overall pleasant experience. Thanks Sophia D.
Excellent customer service. Very helpful I explaining every thing! I had a great experience with easy sign up. James was very pleasant.
Experience was great convenient location and James was great as well, excellent customer service
Outstanding service from James,plan to tell all my friends
Excellent Customer Service. The property is always clean and the staff is very friendly and organize. James the manager always is knowledgeable with any and all questions you have regarding the facility. Highly recommended.
James has been very professional and friendly, will gladly recommend.
Great place. JAMES is the best. He needs a raise!
Delilah was terrific. Even when we showed up hours early for our appointment, she greeted us, escorted, and handled the contract with efficiency and professionalism. The location and facilities are easy to find, clean and convenient.
James was a great help to me and my wife with selecting our unit
Easy to use..+..great employees= win win situation
I had wonderful customer service, James Glover was very helpful and patience with me since I was new to the area!!!
James is a great asset to your company! He is great with customers and very efficient and helpful in taking care of any guest issues. More companies should have employees like him! Thank you James!
James was great and very helpful.
James was so helpful and took good care of me. I would highly recommend them to any friend or family member.
They jack up the rates the longer you are the more they charge you, hence the 2 star rating. After my review, I got a got from Betsy who is the district manager, she took care of my complaints in a minute versus me going there and talking to them about it 3 times before, just awesome.
On February 27th, I moved my stuff out of storage after almost two years. By the time I was finished, naturally no one was there. Had work and doctors appointments on the 28th so on March 1st I fought Dale Mabry traffic to get there after work to do whatever needed to be done to vacate. Office was locked so I used to my code to enter and walk around to look for anyone. No go. Called on the 2nd to explain and ask what I needed to do. Nathan was filling in and gave me info. Said he would email their District Manager because he didn't feel I should be charged anything just for coming through the gate. Had my friend get the lock (didn't realize I bought it). Next day I receive a rude call demanding $8 because I came in the gate on the 1st. Explained AGAIN over and over because he wouldn't stop talking over me. He said he would call Nathan. Nothing since. Today, the 7th, I receive a bill via email for $8. It's $8 so I'll pay it, however, this shows poor customer service and zero lack of understanding. I will never ever use Public Storage again.
Great customer from James, he is outstanding on the phone anytime I called and in person he is a awesome guy. I was very pleased with storage unit and site was very clean love the climatic control units. Also, just what I needed in time of needing to have a place to store my items while I went back to my home town.
James great guy! Hooked it up!
James is a great help. He's helped multiple times with us. Give this guy a raise!
James helped me today. Great customer service! Friendly!
Excellent customer service from James. Transferred my unit for me within 15 minutes nice job!
Love public storage here in Tampa! James was very helpful and the location and services were wonderful! Will deff use in the future!
Everytime I move i come to this storage place every time. They are wonderful, friendly prices are reasonable... James is awesome.... works with you great sense of humour so friendly nothing but smiles and laughs... Thank you😁
James Always provide me with service and conversation. Helpful
I received outstanding service from James. I will tell all my friend to stop by this location to rent.
Thanx, James... Great service!
As soon as I gave them my information to pull the money from my account, automatic withdrawal. My bill went from $38 a month to $68 a month. They can increase your account anytime they want , I will check out other storage facilities. The people that work there especially James are amazing. It's corporate office that is going to get you!
I've been using this Public Storage facility for years. James and his crew are the nicest and are very patient. I'm only speaking for this Public Storage location because not all are as courteous and helpful. I also vouch for 8230 W. Waters location and 16217 N Dale Mabry Hwy.
The food is always as expected and the wait staff are second to none.
James was awesome
Horrible customer service. Be ready to be frustrated!
James did a good customer service job and I'll will tell my friends ,...
James is great! He stayed through lunch just to accommodate me. Great customer service! Could not recommend more.
James offered great customer service and made my experience a good one.
James was a good help,very knowledge great.
James did a great job!!!
Great service from James..
James was awesome..great customer service .
James was a great help. ..I will tell all my friends. .
Great customer service from James..I will tell all my friends and family..
James helped us out, great costumer service
James did a great job, second time using this storage company. Love it!
James was super thorough and friendly! Already feel at home.
I've been using this Public Storage Location for over one year and I have always been treated kindly and respectfully. James is the representative I currently do business with. He acts in a professional and courteous manner each time I've spoken to him.
James had great service today. He was so helpful and friendly, we're so glad to have gotten our first storage unit here.
James really helped my wife and I in obtaining are storage facility he was very accommodating
Great experience! James in store 25523 was very helpful with my process. I moved from another city and he was able to get me set up in Tampa.
This was my first time ever renting a storage unit, I couldn't have asked for a better experience. I would like to thank Megan and Haley for exceptional customer service and accommodating me for the past few months. You ladies rock, five star customer service!
Crear Customer Service from James..
Customer service has been great with James...thanks
Great customer service from james. I telling all my friends.
Thank you James for the great service ! Very professional !!
Very pleased with Haley. Helped to accommodate us and make us feel very relaxed that we were at a good facility. Felt very at ease to see that this facility had cameras throughout the property . Would reccommed this storage facility for any future renters.
What a great experience! James and Haley were both exceptional. Their customer service skills are phenomenal - both friendly, informative and professional, they are strong assets to the Public Storage team. Kudos!
James was very helpful and knowledgeable and made it quick and easy was an overall great experience will definitely use again
James was great..i will tell all my friend about the service.
This has been a great transition for my move. Jame (manager) is professional, courtesy and always has an answer for me. Highly recommend this location.
Service of James was exelent.
James provides wonderful service I was in and out. I recommend this place nice and clean.
James. Derrick thanks for the good service
James was great.. I will tell all my friends about the great customer service. .
James was very professional and knowledgeable. I will recommend to family and friends. Give the man a raise! 😀
James was incredibly helpful and affable and made sure I was aware of everything before leasing me the unit. Very honest, very quick, and a consummate professional!. 5 stars for James!!!!! The only thing that didn't like, the high prices and fees!!!!....to much!!!!!
James was very helpful..
James is very helpful. A pleasure to work with!
Service was great. I recommend my friends rent storage space here.
James was great. He was very kind and helpful. He took the time to allow me to look at several different sized storage units so that I made the proper choice to fit my needs.
Great experience! James was very helpful and patient. Would definitely rent here again!
Haley was very helpful and she really has a good attitude and I would do business with her again
Great customer service by John and Haley
Haley and April went way above and beyond for me! They were/are awesome!!!!!
James made everything so easy. I left a message and he called back almost immediately. I was just shopping around for a unit and he was so friendly and professional that I just drove right over there and signed up. He gave me all the information I needed and I never felt rushed in any way. He was thorough and helpful and I just had a gut instinct that this was a solid guy that I could trust. So far, he hasn't let me down! I'll definitely be using him again if I need anything more and until then, I know my things are in good hands!
James was great with customer service....
James was awesome
James was incredibly helpful and affable and made sure I was aware of everything before leasing me the unit. Very honest, very quick, and a consummate professional!
Fabulous service!! James was amazing!
Jame at public storage was very professional and courteous at the pulic storage here thanks james
Hey James was very outstanding today very professional he did a good job
Go see my boy James ... great customer service 😆
Great staff! :)
John is awesome -- very nice and professional
James was awesome very knowledgeable and went through the process very matter of fact but super friendly. Will definitely stop by the office to see him if I have any questions about my unit.
What a great experience at public storage. I will tell all my friend about the great customer service I receive from James the property manager.
I had an uifting experience,just stoppin in to pay by bill.VERY ATTENTIVE AND ENERGETIC. Thanks to James n public storage.
It was ok. James was helpful.
James and John are..... Professional Courteous Thorough Knowledgeable Easy to understand Easy to talk to OUTSTANDING THEY'RE CUTIES TOO! John pointed me to the storage facility that's right for me and James received me and provided OUTSTANDING customer service. He also suggested useful products to further protect and store my valuable items. Thank you guys! YOU ROCK! P.S. Anyone who doesn't like these guys, the problem lies with them. Enjoy your new storage unit! Thanks for the opportunity to provide my feedback.
james did a great job today.
James gave an EXCELLENT service. He was concerned with out well-being, and made sure we were well informed. Excellent!
John and James were very friendly and helpful
John is awesome!!
What a well-maintained facility! James and Bob are both awesome to work with and their customer service skills are top-notch! Stop by and meet the fellas, take a tour of the facility...you won't be disappointed!
James and Bob. thanks for the great service you all provided. its been a pleasure.
James was awesome! Made the experience quick and easy. Got the best price for the best unit for us. This location was also convenient in the middle of land o lakes trinity, Wesley chapel, and Wesley chapel area. Recommend it to all.
Bob and James gave awesome service over the years.. we would happy to rent again from public storage.
James was very knowledgeable. Great experience!
John & James did an awesome job helping us find the unit that works best for our needs. Thank you so much 😊
James was very friendly and helpful. Glad we decided to visit and use this facility.
James did an awesome job. It looks like you have a good manager on your hands. Helpful and professional.
The location is always clean and Bob is friendly and helpful.
James was very helpful. Thanks!!
Wow!!!! Words can't even express the awesome experience I received at this location. BOB, the manager is such an amazing person and so friendly. He was very knowledgeable and knew exactly what unit was right for me. He helped me through my whole stay and was so helpful and kind even until the end. I would definitely recommend anyone who is in need of storage to rent here even if you have to go out of your way. Bob loves helping others and It is well worth the great experience you will have with him!!! So don't hesitate this is the right one for you!
Moved hear a few years back and selected this location as is was closer to our home. I have never had any issues or complaints about this location. It is always very clean and Bob the Manager is always polite and friendly. I would definitely recommend this location to any one looking to store their items.
I had a horrible experience storing my belongings a couple years ago and was very reluctant to do this again. But after talking with the friendly, courteous, and downright awesome manager Bob at the Carawood location my faith has been renewed in storage and I look forward to storing my belongings with public storage for the remainder of my mood! Bob you did an absolutely fantastic job!
Although I was a bit nonplussed by an unexpected price increase shortly after renting the unit, I was impressed by the personal care and attention that Bob, the property manager gave to each and every customer. As storage places go, I was very satisfied by my one year experience with this particular location, and would recommend it to anyone.
I rented storage space at this facility a few years ago. The property manager Bob was extremely helpful in sharing the sizes of storage based upon my budget and needs. Yesterday, a client called requesting storage space immediately. After getting a few quotes from storage facilities, Public Storage was the ideal choice. Bob quickly and meticulously prepared the rental agreement documents, thoroughly explained the lease agreement(month-to-month) and the hours the storage unit is accessible, informed the bill could be paid online, answered all of our questions, gave us the key, and then walked us out to the gate to ensure the gate code worked. EXCELLENT SERVICE. Thanks again Bob.
Service was excellent. Property manager showed all areas of the property from gate entrance, bathrooms, the specific unit access, hand carts etc.
Bob, the property manager is always pleasant, friendly and helpful. If there is anything I need to know about,, I can count on him to keep me informed. This public storage unit is the only place in Tampa I would consider because of all the wonderful amenities we can count on.
Moved in from out of state and both Bob and Freddy at this location were SUPER helpful. Check in was easy and prices that were quoted is what we paid. Thank you!
I was quite surprised the place was as clean as it was. Especially for that neighborhood.
I went into Public storage at this location and found the property very clean and pristine and Bob the Manager to be very friendly and Informative while on my Quest to find the Perfect storage for my needs Although the prices were a bit high for me me right now I will most definately keep this public storage in mind Kudo's to Bob
Bob, the property manager was great...helped me out a lot and listened to my sad little story about why I need a storage unit. He had a smile on his face and encouraging words. The storage unit was clean and I feel that my household goods with me safe. Thanks Bob...You are the HEAT thanks for your compassion
Bob was very courteous and professional from my initial meeting through the closing paperwork. His years of experience with the company are certainly evident.
Lisandra, noticed I was in a rush and stressed out,and amedietly helped me and was very curdious and professional .I am so thankful for her service that I will recommend this facility to everyone
Public storage was great for my storage needs. The staff is helpful and friendly! Keep up the great work!
They are very knowledgable and easy to work with when getting a unit. The unit I got was not part of the promotion due to it was a 5 x 5 which is ok, but it didn't specify on the sign. I was walked through from A to Z including going to my unit and working the auto gate as well as do and don't. Went through every thing including questions. I am a happy customer.
Lisandra was very helpful , very professional and informative, she was polite and kind. Seemed like a safe environment and I loved the service.
I am a current tenant for this facility since the beginning of this month! And I absolutely love this place. Bob its extremely nice, just came in to buy a bubble cushion and lisandra was awesome,very professional! Thank
Bob, the manager, was always courteous, professional and helpful. We have rented two units at this facility for over three years, and have always been satisfied with the service.
I have been a customer for this particular site more than once and I have to say that it has been a very good experience. The staff is polite, personable and have always been very helpful.
I have been a tenant at the Public Storage unit at 16415 n Dale Mabry Hwy for several years. My experience with this facility is great I'm always greeted with a smile .The site is clean and safe . If there was a rating system i would have to this place and the staff the highest score.
My employer has 3 units at this location. We have done business with Public Storage for over 9 years. Bob and Mike (now retired) made a great team! Very friendly and willing to help in any way. The property itself, is clean and very well maintained. I would recommend this location to anyone needing a place to store those needed, but less frequently used, items. Ever considered using a secure storage unit to stash those "surprise" Christmas gifts until Christmas morning? Consider Public Storage. Great prices, easy access in/out, and friendly staff to take care of your needs.
Bob is the best!! Answered all my questions time and time again!! Helped us out during a rough time and was very compassionate and caring! Wouldn't go any where else!! Customer service is more than half of the experience and Bob is amazing!!
Bob is awesome! This place has great prices and is super clean. Check it out!
Ron and & I had a great experience while renting a unit at Public Storage. Erik was so helpful. He answered every question, gave us some great advice and showed us the units we were interested in. Erik was friendly, knowledgeable and very efficient. He put himself out to be sure we understood everything, making sure we were happy with our choice, even offering information if we have to get a larger unit in the next few months. We were impressed with the cleanliness of the building and the security Public Storage has to offer. We have no doubt that we picked the right place to store our personal belongings. Thank you Erik! You were a pleasure to deal with! You are an asset to your company!
The people working there are very friendly and very informative, the place is keep very clean and dry.
I been a customer at this location over a year. The manager Robert have been great and always provide outstanding customer service.
We have been with this location for 5 yrs. now. I notice that the grounds and storage is clean and neat. Bob the Manager is very Friendly, Informative and Professional. While taking care of my needs, another person that comes in the door is greeted with a smile and told he will be with them in just a moment. Bob is a sweetheart to us and his smile is pleasant to see. Thank you Bob for ALL you do to make sure we are all happy.
My experience entails two years of great service and top notch staffing. I was treated with respect and they were genuinely caring to provide the best customer service. This has been through the years my second time renting from this location and I will return in the future when I need storage again. To the Great staff.......my gratitude and thanks. You are the Best!
I am a current customer at this location and recently decided to transfer to a bigger unit for my business. Bob, the manager, was a great help as always. He is always so friendly and courteous. He helped me find the right unit at the right price. My experience is sooo great here I don't think I could rent anywhere else.
We've used Public Storage in other parts of Florida, but never had anyone as knowledgable as Bob! , great to work with. Very Clean storage, and a call to remind you the rent is due, what a wonderful personal service.
Quick and simple.
I loved this particular Public Storage. Management was superb! You don't find many storage places that are kept up, this place is very clean. I know where to go the next time I need a storage place. You won't go wrong! Thank you Rob for all of your kindness!!
The property is very well maintained and with two entrances, access and departure are very convenient. Bob is a very knowledgeable manager. Great asset to Public Storage.
Awesome experience. Bob and his staff was very helpful. Will use them again. AL
Bob and Michael are very helpful, friendly, and always willing to help if needed. The property is very well maintained and with two entrances, access and departure are very convenient. Of all the facilities I researched and visited before deciding on Public Storage at this location, this is by far the best value and convenient location for anyone in the N. Dale Mabry/Lutz area. Highly recommend.
Very helpful, knowledgeable, friendly, and courteous. They helped me find the size units to accommodate my needs and pointed out ways for me to save money. The facilities were well maintained and easy to access. Very good experience and I would definitely utilize this location again should the need arise.
This place perfectly suited my needs. I rented a smaller unit to store my things while I was between apartments, and I had no problems whatsoever. Michael is great!
Thanks guys for your help ..awesome !