Troy fue muy amable me encantó la atención que me brindó servicio excelente y me resolvió mi problema!
Excellent customer service provided by Troy!
I came to store a low car, and ran into trouble when I tried putting the car inside the unit. Troy very happy and willing to help me, found a solution and solved the issue.
The facility is very clean, I recommend this location 100%
Horrible customer service. TROY is very rude and has the worst attitude. I was simply trying to cancel our account.. TROY deserves the worst employee award
The staff specifically TROY, is amazing! Always making sure the door are safe and I get updates for important information. Always has a smile on his face and beyond helpful. 🥰🥰🥰
Troy nos brindó un excelente servicio al cliente, explicándonos todo paso a paso, súper agradecidos, excelente Profesional de la compañía.
Troy has been amazing. Thanks so much for letting me store my things. Very professional and answering all my questions. Thanks again
I’ve been with this facility for about 3 almost 4 years . Troy has been a tremendous help and amazing customer service I’ve had no issues and he’s always worked with me to attend to my needs . One time I remember I forgot to put the lock on properly and it was unsecured and within the same day he called me to let me know . It’s a wonderful place and if I ever needed to use public storage again I would use this facility
Great place , clean , Troy at the front desk is very helpful !
excelente servicio de parte del Sr. Troy, muy amable y muy servicial, agradecida antemano por todo su apoyo 5 estrella ⭐️⭐️⭐️⭐️⭐️
Troy he deserves 10 stars he was an amazing helper an gave us a good service.thank you and thank him.
Troy very helpful a great guy very understanding great listener helped me great deal highly recommend to anyone in moving situation
Troy me ofreció un gran servicio y explicación del proceso.
Troy was the best representative, kind and helpful guy
Very good experience. Troy was so helpful. I rented a unit for a great price. Troy walked me through every step. VERY GRATEFUL. 🙂
I really had to give kriistel 5 stars .she was very helpful and nice to me.that young lady has great customer service and a outstanding nice attitude.
Pésimo servicio de las 2 chicas que atienden en la oficina, mi novio y yo necesitábamos cancelar el espacio rentado y el servicio al cliente fue PÉSIMO! Por llamada nos dijeron que si regresas el candado antes de los primeros 30 días te regresan el dinero y esas 2 chicas nos dijeron que eso no era posible pero con una actitud malisima y prácticamente nos sacaron de la oficina porque no querían aceptar que nos debían regresar el dinero. Tuvimos que llamar desde afuera de las oficinas y a los 5 minutos regresaron con la misma pésima actitud a decir que si aceptarían el candado y si harían la devolución del dinero. Deben hacerle entender a sus empleados que están trabajando en servicio al cliente para que mejoren los tratos a los mismos.
Great place secure and clean! Great staff!
Great service from Glen .
We had this storage unit for 2 years and never had an issue with security or access to the unit .
I recently rented a storage unit at Public Storage in Fort Lauderdale and had a wonderful experience, thanks to Troy’s professionalism. From the moment I arrived, Troy was attentive and ensured I had everything I needed. The storage unit itself was immaculate, and the entire property was exceptionally well-maintained.
One of the highlights for me was the 24/7 access through a secure system, providing peace of mind knowing my possessions were safe and accessible at any time. Overall, I highly recommend Public Storage in Fort Lauderdale for anyone needing a reliable and secure storage solution. Thanks again to Troy for making the process seamless and pleasant!
Convenient location. Clean facility. Easy in and out access. Great management. Wld definitely rent from here again.
Thank you for your professionalism and for all of the extra customer service help at this location.
Everyone I dealt with online and in person we're very professional. They're also very courteous and helpful.
Muy buen servicio de Troy nos sentimos muy bien
Great location, great price.
Glen and Troy were very helpful
I Love this store!!!!! Claudette is an absolute blessing, as well as an asset to the company. The units are reasonably priced, and the storage property is always clean.
April treated me in the best way, excellent service and treatment, I recommend it
This public storage is the best nice and safe. Troy has the best customer service. He’s always there to help his attitude is great. I give Troy 5 stars for his customer service 👍
Storage here for a couple of months, no problem. Great team as well. I would do business with them again.
Glen and Troy were great help.
Troy es muy amable, atento y servicial. Me siento muy agradecida porque en un momento me fue muy útil guardar unas cosas que necesitaba.
Gracias por el servicio y por supuesto que recomiendo esta locación.
We definitely enjoyed our rental of this storage unit. Troy was very helpful in the start of the process and when we were ready to move out. Highly recommend it!
Moving can be absolutely stressful, but God blessed me with an amazing soul like Troy to help ease my process. Troy was so informative and helpful. I came across a lot of airheads before crossing paths with Troy but from the minute I came into contact with him, he made sure to satisfy all my needs and follow through with EVERYTHING. I strongly believe that God places certain people are placed in specific places to execute His work, and Troy is a perfect example of that. I had issues with the process, and Troy stayed on the phone with me and attempted to help me figure it out. When that didn’t work, he readily made an appointment for me and made sure I got the unit I needed. He made sure I had all the knowledge I needed to use the facility, walked me through the app, and even walked me through the unit to make sure I was completely satisfied. HE EVEN CALLED A DAY AFTER FOR ANOTHER FOLLOW UP! I’m amazed about the immaculate service I received from Troy and this location. He deserves so much praise. I’m so grateful for his presence because my moving process when so much more smoothly because of him, he truly went above and beyond. Don’t hesitate to use this location, Troy is the person you need! Super satisfied, have nothing but positive remarks about Troy and his facility. I will never forget him. THANK YOU TROY AND PUBLIC STORAGE!
Troy was a very helpfu,l respectful and professional
Thank you for the outstanding Service
Excelente servicio del senor Troy muy atento y te da Toda la informacion correspondence de la unidad
Had a great experience with Troy. He took time to answer all my questions and walk me through getting set up. Great customer service!
Troy, gave my wife and myself good service today.
Troy was very helpful at fixing a mistake I made. He gave the best customer service that I have received in a couple of years.
Troy was very helpful - location was clean, easy to move in and out.
Very good professional service 👍
Hay que agregar unas estrellas más, Troy nos atendió muy excelente, muy profesional, gracias por este empleado. Bendiciones
TROY MUY BUENA EXPERIENCIA NOS AYUDO EN TODO MOMENTO EN TODO LO QUE NECESITABAMOS
Ran into some issues in the middle of a move and Troy turned it into a positive experience. Amazing
troy,was a lovely help,very patient and understanding kudos to him
Troy was amazing and extremely helpful ! Took the time to explain everything. Much appreciated.
OMG! Troy was awesome! Exceptional service! He helped find the best unit that fits my budget. He was a great help! I am really grateful. Troy is the best. He deserves a raise!
So far this place is good. Rent a space a weeks ago . Let's see
We’ve looked at many storage facilities in the area and Public Storage is the best one we came across. The units are clean, office is also clean and the property is very well kept. We’ve had 2 storage units there and are very happy. Troy was great to work with and helped us with everything we needed. I would highly recommend this location.
I had a few concerns about my account and Troy assisted me today with great customer service and went over and beyond to put me at peace with my decision to get a unit at this location.
Exceptional service from Troy from the beginning of my storage process until the end. I would definitely use them again based on their level of professionalism and ease of service. Troy made it work for my family.
Troy was great he was helpful and kind 10/10 service
Formidable me gustó su servicio El señor Troy se Porto de maravilla
Troy and Glenn are both great. I would definitely use this PS again
Troy was super helpful and I booked storage same day!!
Excelente servicio súper complacida con el señor Troy se los recomiendo
Not many choices as Public owns most. Every one gets you in on low rates then HUGE INCREASES ever 6 months+/- one they have you. They know it is difficult for you to move again! I wish there were some honest and ethical choices
Muy agradecida en especial con Troy, muy amable,super complacida, muchas gracias por las atenciones
Renting a unit from this location was an easy breeze and it’s all thanks to Troy. He was welcoming & extremely helpful he made my first experience of renting a storage unit seamless. Thankyou so much Troy for everything.
Troy deserves 10 stars! Best/easiest/fastest storage reservation set-up and move in! Great location/price/service. Indoor and outdoor availability too!
I had the pleasure in meeting with Troy at this location and he assisted me with Great Customer Service and Great Patience in helping me choose the best unit that money can buy. I will definitely recommend this location with friends and family. 👍🏽👍🏽😎😎
BEST MANAGER EVERRRR!!! He will help you find a solution, one way or the other. Super helpful! Troy is the man!
Troy was such a nice guy and very helpful I will be back for his serves 👌😊
Troy was an incredible person. He guided me to get the best price possible. Will recommend this place.
Todo super con la collaboration de Mr Troy, fue siempre bien amable y servicial, de necesitar un storage sin duda regresara al 33314, gracias x su time.
Troy is awesome help with gate access how to thanks
Awesome experience dealing with Troy. He explained everything thoroughly and answered any questions I had patiently. The storage facility looks very well kept up. Very happy I chose to rent here
Troy is very professional, courteous, detailed oriented, friendly, and helpful. I’ve been renting at this property for 5 years and it’s always well maintained.
Troy was great! He really helped me throughout this process from start to finish. He’s an asset to the company and clients. Thanks again Troy!
Ask for Troy. He will help you out.
Troy es el mejor muy buena atención y bien servicio caballeroso y siempre diligente para ayudar
Troy is super amazing! He has helped me very rapidly and very transparent with everything! Words can’t describe how I am grateful for him! I recommend this public storage to my family and friends! Thank you to him!
Incredible and prompt service, great technology, and the little assistance needed was welcomed by great service. Thank you Troy!
Troy, is amazing, we left our storage accidentally open and he locked the storage with his lock and also made sure nothing was taken. Thank you to him for helping us!
Glen took good care of me
I have nothing bad to say
Management on premises are great. But when they give you an increase, it's high
Troy always helps with everything thing I need with services thanks for everything
I just purchased a unit and the representative Glen was amazing and provided great customer service. He went over and beyond to make sure I was happy and satisfied with my decision to get a storage unit with Public storage. Thank you and I look forward to doing business with you guys. !
Great Location. Troy is very helpful, he's always a the property. The place It's very well maintained, I recommend it
I call on the phone and your customer service is very disrespectful
Troy was so helpful and kind. I was able to walk in and walk out within minutes! Loved the service. Thank you!
Great services Troy was great customer service!!!!
Troy is Awesome, extremely helpful and patient when we are so stressed guiding us through the process of locking down a storage unit for space and pricing that we can afford monthly. I suggest Anyone that needs a storage to contact Troy for help
THANK YOU AGAIN
Troy is stellar and so kind to find the best unit for us! 441 location rocks!
Just purchased two units , extremely happy with the service and space . Troy helped us get everything organized quick and easy. I would recommend this storage to everyone .
Troy was awesome, there was great customer service
Great service. Very clean units
The customer service was excellent.
I use Public Storage often and there is a difference in locations... If professionalism, courtesy, and respect matter to you, then I would recommend this location over many of the others in this general area. Troy makes a big difference - He's very helpful and will make your customer experience one to remember... Customer service is alive and well in 2023 at this location... 🙂👍
Great experience the staff was great and helpful especially Troy. Great space and will definitely will be back.
Troy, at Public storage went over and beyond his job today he didn't have any storage here. He went online to. He couldn't stop to meet my expectation for helping me get my motorcycle into a storage. He did a wonderful job. Wonderful wonderful job. I went to lunch and came back. He had already put my order in to the other storage place and I went over there and everything was done .I was ready to move-in. What a great job Troy did. I really appreciate that to by being out of town, he did not let me down..
Exelente servicio!!!! El mejor empleado Troy
The manager Troy is a great person, I liked the storage and the service was great I don’t have any complaints
Hi,
I wanted to say Troy was amazing. I was new to renting and was frustrated. Troy eased my worries and even explained how everything works. I will definitely rent here again
Customer Service A+
Troy is an outstanding customer oriented all around.
Troy great service awesome
Excellence at It’s Best!
I had an Amazing Experience with the Public Storage location at 4501 N State Rd 7 in Fort Lauderdale. The Manager Troy was Exceptional in delivering the best customer service, ensuring that the units were very clean and the area was safe and peaceful. I highly recommend this location to all those that are in need of great Storage properties!
Troy was excellent very accommodating
Troy was a great help while I was here. The storage company is great
Troy, I recommend the service of Mr. Troy, social, with the necessary knowledge and friendly..
Great customer service, knowledgeable, helpful, and respectful. Great experience Thanks Troy
Troy went above and beyond. First time renting a storage space and the experience was great. Troy answered all my questions and walked me through the entire process. A++ I Would definitely recommend this location!!
Awesome , Troy been always helpful, explained the storage contract very clearly to my mom so she could understand every details. Thanks to him mom can do by herself I don't have to be there with her.
Thanks 💕 Mr. Troy.******
The staff was very helpful.
Troy's the man! From the time I made the reservation to the moment I walked in the office, he polite, informative and got me in and out quick. Thanks for the great service
Troy was the best, the best service I've had anywhere. They need a 6th star for Troy.... #BEST CUSTOMER SERVICE REPRESENTATIVE IN BROWARD COUNTY....
Great space for what I am looking for Glen was pleasant and helpful and Troy was a Sweetheart wanted to make sure everything was safe and Secure
Had a very intellectual conversation with Troy. He was welcoming and most helpful. It was tge 3rd storage facilty i visited today and by far made our exoeriece enjoyful. Thank you Troy for being you... ;)Public storage 33314 is the best. NICK-N-KAYLA
Thanks to Troy the other day helping me to transfer fin my existing unit to a larger one to accommodate all my belongings from personal to business as well. I was about to leave the property and go to a new one and somehow he convinced me that he could help and make things right ! Thanks Troy and Public Storage for always helping me with my storage needs going on now well over 20 yrs !!
Troy helped me out today and he was absolutely amazing in accommodating me and dealing with my card issues. Very satisfied with the customer service and work ethic.
Tory
Was a great assistant,good conversation and great service
Edwin and troy were amazing they provided me all the information i needed for my storage unit and they are very knowledgeable and friendly which is something very hard to find these day in other rental places, i highly recommend this location and ask for one of them to help you out and explain everything with detail.
The best store Manager any storage can offer.Great Experience Troy is the Man.looking for a storage space you must come here and ask for Troy,your experience doesn’t get any better than this!☺️
This is the best storage unit. Troy was amazing and helped ensure I was able to get this move done smoothly! Great customer service! Highly recommend! Ask for Troy! He never disappoints! !!
Troy Was excellent. Best customer service ever!
I rented a space online, when I got to the storage unit it was too small. Troy in the office was amazing in helping me switch my unit to a bigger one. Would recommend.
Troy is very helpful he was great!!!! he was wonderful in helping me with an issue that i had!!! Love this place.
Troy was amazing and a true professional. I ordered a unit online for my car and stuff but the door to the unit was too small for my car. So I went to this location. Troy not only welcomed me with a smile but also went out of his way to search around the immediate area for what I looking for. He also let me test out a unit he had available to see if I liked it. Troy’s customer service, diligence, persistence, expertise and professionalism was beyond expectations and hard to find nowadays. He was a massive help and will be looking forward to doing business with them for time to come. I would absolutely 110% and without a doubt recommend this place. Thankyou!!!
I had a great experience and Troy was very helpful.
The costumer service are excellent, and very help full, thanks Troy for the service
I had an amazing experience with Troy he was over and beyond amazing he went out his way to assist me with an issue even a supervisor named lakesha from the Public Storage WECare department said it couldn’t be done but Troy got the job done. Thank you Troy.💯💯💯❤️❤️❤️🥰🥰🥰 public storage wouldn’t be the same without out individuals who truly care for their job.
Troy was amazing! Moving in and out was perfect. He even took the time to remind me to close out my account when I forgot to come in at the scheduled time.
Great From Desk Service from Troy! Unit was clean upon receiving! Our stuff was safe and without damages for almost three years of tenancy!
TROY WAS AWESOME! Great service, was extremely polite and informative. I really appreciated the care and concern along with the tour of the storage unit! Thanks a million.
Patricia ( grateful customer)
My experience with Public Storage on-site and via telephone regarding this site has been outstanding. Troy is always the consummate professional exhibiting patience, understanding, and superb problem-solving skills. It is abundantly clear just how much he cares about his renters and projecting a positive image as a Public Storage manager. Superb!
El Sr Troy excelente trabajador y me ayudó muchísimos.. felicitaciones para el
Troy is every awesome helps a lot and makes you feel you get your money 💰 worth
They are very responsible with you Belongs Too bad that they' Put the price up the storage
I had a great experience Ruben was very informative and made sure I knew all the information I needed
Troy was the BEST!!! I was here years ago and I’m back, very pleased to work with Troy.
I wanted to keep my stuff here but when pulling up I noticed three police cars around an abandoned vehicle on the property , possibly people living out of that vehicle?!?trash scattered around the premises, and not to mention homeless people sleeping on grass out front and behind the public storage sign itself!!!. I drove around the whole property and saw security cameras ripped off the building as well. I didn’t feel too comfortable storing my personal belongings here. It’s a shame because it’s a great location. I feel as if the property manager or owner wants to lure people in they should make it look appealing not like skid row. Just my opinion
I went to public storage I’ve been to so many storage places and people are rude but this guy Troy was phenomenal I would come see him if you guys have any storage needs
Troy did an amazing job closing my service and was very helpful in anything i needed. The storage it self was very easy and safe to use 100% recommended
Troy was great, he was a major help!!
So thank you I met him!! Definitely going to refer to other people!!
We have exelent service for troy
We have him a temp me thaks
Excelente servicio de Troy se merece mas estrellas.. muy servicial y amigable.. 10 de 10
Excelente atención por parte del personal
Great experience very professional and helpfull. Thank you Troy
Troy gave us amazing service. Very pleasant. He's a keeper
Troy very professional and very helpful
Great experience. Troy is awesome! Very friendly and helpful. I will definitely be a returning customer.
The gentleman. Troy. Was excellente in informing and guiding thru the rental process. Very corteous and great personality, customer service at its best!
After Troy start working here everything changed the best customer service, very helpfull and great advisor, if this review have 10 stars i will give him 20
Troy was amazing friendly great service even stayed after closing to assist me
I rented with Public Storage like 10 years ago, and now I rented again with them and their employees have been so nice, kind, great and professional. Now in this location in Fort Lauderdale 33314 I have been so grateful to be assisted by TROY from the beginning. I love Public Storage and Troy🙏🏼God bless him!
Excellence y profecionalism the agent named Troy was the best thanks Troy for your help and attention
Paul is better then last guy. He is public storage poster boy
Very expensive And there raise the price this year
Excellent service from Troy!!!
My experience at the Storage unit was very well. Troy was very helpful, very nice and polite. He helped me learn how to use the key. he’s always welcoming and never made me feel uncomfortable. The Access to the storage unit was easy and simple. The unit did have a little bit of bugs inside which is to be expected. However the bugs never got into my stuff just on top.
Troy's customer service is above and beyond evety time we need him, he's there. Great staff! Thanks for your help Troy!
Wonderful experience would definitely recommend and the staff Troy was awesome!! Great customer service!!! Very professional and very informative!!!
Very friendly staff and helpful. Troy did a lot for us and we're very grateful. Glad we trusted you guys with our property
Great service by Paul and Troy!
The service was amazing, very helpful and he helped me on everything with the switching of account. There should be a rating for 10*
Troy isa best one for help .Good guy is patient
Excelente servicio! Me atendío Troy muy amable, y buena orientación 👍
Used the storage for about 2 months. Everything that wasn’t in a box had water damage and soot from the ceiling. Couches, mattresses, chairs, tables all ruined. Everything that was in boxes got completely infested with roaches. When I told the front desk about the damage he dismissed it and said “it’s just paper”. I’ve been fighting with the roach infestation and cleaning/repairing everything that was damaged for 2 weeks now since I took everything out of storage. Would never recommend. First and worst storage experience.
Troy was very helpful when me and my children needed a place to hold my vehicle that needs repair but was unable to get to it since travel back to the Virgin Islands in two days. He was very professional and knowledgeable to what I needed and stayed overtime to make everything comfortable . Will recommendTroy and your storage facility to family, friends as well as strangers. Take care and God bless.
El servicio fue muy bueno todo el tiempo me atendió el señor Troy con mucho respeto y cortesía.
Excelente trabajo.
Agradecida.
Wow, what a transparent and enjoyable experience. Troy made sure my storage unit was just the right size, not to big, not to small ...just right! This is the only place for storage in Fortlauderale Beach. Special Thanks to Mr Troy
mr Troy was excellent. He assist with online over the phone. He was the best on how to open the gate close the gate he showed us the parking lot how to to park the truck I made a reservation previously it was a the information they took was wrong. he change the information he was excellent He went beyond and above of helping us thank you
Excelente atención! El señor es muy buena persona y amable me ayudo demasiado y me dio una muy oferta!!!
Excelente persona el sr. Troy su información muy precisa, amable y muy servicial
I visited this location while providing a friend a ride there. I did not go inside the office or interact with any staff.
A code is required in order to drive into the property and to exit it. They appear to have mostly drive up non climate controlled units. My friends unit is a drive up 10 x something. The property was undergoing a paint job.
What I didn't like:
My friends unit is a 10 x something. The ceiling is very low - maybe 7 foot high.
I only saw one camera which was at the gate. I didn't see any others anywhere else on the property.
Troy has the best customer service ever,, multitask with other’s customers and still put a smile on my face. Good job Troy …Natasha
Troy was very professional, pleasant and knowledgeable
Good clean environment
I've been a user of public storage for some time now, not only have ive been updated if something were to happen to my unit. I was helped by the most outstanding hardworking individual named Troy. Hats off to you Troy, going out of his way to make sure I was helped, heard, and accommodated would recommend this facility just because of him and his attentiveness.
Sales rep Troy ,
The best great personality !
Troy was excellent! Took the time we needed and explained everything very well!
Troy fue un excelente servicio
Troy is an excelente employee Who take care all customers that arri es to Public Storaga inFt.Lauderdale fl
Troy is the best customer service!
Troy muy muy buen sevicio en todo Como se humano persona merte Mucha bendicione mi nombre luis bacalao
Troy was very helpful and answered my many questions. He also showed me how to open and access my unit because I wasn’t sure and gave me a demonstration
Troy helped me find a great unit at a different store
Awesome !!!
Excellent. Convenient and friendly. Great service
Troy es muy Cortez conmigo me gusto mucho su servicio. Aprecio todo su trabajo.
Nice place, great personal no problems for 6 years.
Troy did a great job of welcoming me to public storage. Helped me with the App to get in & out.All in all a great experience.
Very professional! Top of the line service. Troy is a nice guy and really likes what he’s doing. He made the process very easy for me. I definitely recommend this location 👍🏽👍🏽
Troy is an excellent employee he needs a raise
Great customer service. Very helpful love how nice they are and take their time to help us out.
Excelente atención y muy buen servicio muchísimas gracias 100% recomendado
Primera vez que requiero este servicio de un Storage me fue muy fácil el trámite gracias al señor que me atendió creo que se llama Troy muy profesional y sabe su trabajo recomendaría este lugar a cualquier amistad mía
Be wary. The property manager Troy is a vulture. Don't be fooled by his honey tongue and comforting tone. He's masterful at deception and an artist at putting up a front. He works within his limitations which keeps him safe but he will push it to the limits when he can. For example, if you didn't pay, he will be there first thing to evict your belongings. We know for a fact, we've caught him rummaging through our storage, his boot print in the picture. He's good at backing up what he says-- he always has an excuse, that keeps him covered well enough to evade ramifications. He's definitely good at what he does, but trust this guy's a snake, an expert con artist. A part of it is that he knows the system well, he knows how to maneuver without being caught. I've dealt with people like this before and it's only a matter of time before they slip up. You will slip up Troy and we will catch you, I promise you.
Rental was easy on lie and Troy was a big help
Troy provided great customer service!
Troy was the best help I thank you all for the support
My business partner and I just came to rent a storage for our Event Planning Business and had the pleasure of meeting Troy. He was so kind and patient with us to explain all the steps of this process and answer our questions. He’s very knowledgeable and just a very kind person to work with . We really appreciated his time and service to help us get the best storage size to fit our business needs. Thank you !!