Public Storage Self-Storage Units at 3000 N Federal Hwy, Delray Beach, FL

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 74/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 74/mo $98Best Price Label -
5'x5'Online only price$ 77/moSmall 5'x5'- Inside unit
- 1st Floor
$ 77/mo $103Best Price Label -
5'x5'Online only price$ 77/moSmall 5'x5'- Outside unit
- Drive-up access
$ 77/mo $103Best Price Label -
5'x10'Online only price$ 118/moSmall 5'x10'- Inside unit
- 1st Floor
$ 118/mo $157Best Price Label1 unit left! -
5'x10'Online only price$ 128/moSmall 5'x10'- Outside unit
- Drive-up access
$ 128/mo $170Best Price Label -
5'x10'Online only price$ 129/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 129/mo $172Best Price Label -
10'x22'Online only price$ 213/moParking 10'x22'- Uncovered parking
$ 213/mo $284Best Price Label -
10'x10'Online only price$ 223/moMedium 10'x10'- Outside unit
- Drive-up access
$ 223/mo $298Best Price Label1 unit left! -
10'x15'Online only price$ 302/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 302/mo $403Best Price Label -
15'x20'Online only price$ 478/moLarge 15'x20'- Outside unit
- Drive-up access
$ 478/mo $637Best Price Label -
10'x30'Online only price$ 504/moLarge 10'x30'- Outside unit
- Drive-up access
$ 504/mo $671Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Delray Beach
Resources from the Help Center
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See what fits in different storage unit sizes
Delray Beach Storage Units Near U.S. 1
Storage units in Delray Beach are close to Gulfstream Boulevard and N. Old Dixie Highway along U.S. 1. Indoor climate controlled storage units and outdoor units with drive-up access are available in multiple sizes. Self storage here is close to Seacrest Scrub Natural Area.
Golfers can tuck away clubs in a 5x5 storage unit after a round at nearby Club of Quail Ridge or Gulfstream Golf Club.
Recreational and beach gear can all be stowed in one place in a 5x10 storage unit. Umbrellas, beach chairs, coolers, towels, snorkels and fins, and pickleball equipment will fit. Behind the items you use all the time, store holiday decor and winter clothes and boots if you still own any.
Residents sharing apartments at nearby Windsor of Delray Beach with duplicate furniture can store couches, coffee tables and dining sets in a 10x10 storage unit. These storage rentals are useful if you are downsizing, keeping everything close by while you make the transition to a smaller abode.
An outdoor 10x15 storage unit is ideal for housing long kayaks for launch at nearby Lake Ida West Park. Drive-up access makes loading and unloading hassle-free.
Car storage as well as RV & boat storage is offered at this self storage facility. Boaters have convenient access to the Atlantic at nearby Ocean Inlet Park.
Delray Beach Public Storage has storage solutions to fit your needs.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 321)
These ladies were very helpful
Shar is very helpful and pleasant
Sharett is a perfect example of an employee who consistently exhibits professionalism on a daily basis. She never fails to provide exceptional and excellent service to me as a customer. I'm extremely happy to have such a wonderful person working for public storage!
This facility is close to my home so I walked in to inquire about a 5’x5’ climate controlled unit. Sharret was the property manager on duty and was able to show me the unit without hesitation. The unit was clean and the temperature was comfortable inside the building. After discussing the fees and process of signing up for the unit I came back a few days later to finalize rental of the unit. Thanks Sharret.
Miss Sherry is the best here she almost cares about you like she's family I love her that's why I renewed and got a bigger storage thing I could have gone somewhere else but I love her and Marie they're all so very good and Norbit they're all good but Sherry is the best thank you
Sharret IS AMAZING SHE HELP OUT WITH EVERYTHING THE ONLY REASON IM CHOOSING THIS LOCATION IS BECAUSE OF HER.. THANK YOU SHARRET!!!
I move every couple of years and I have been to many storage places This is our 2nd time renting a storage space at this location and the only reason is because of the amazing customer service provided by Sharret. She is very knowledgeable and was able to resolve/fix issues that I so happened to create that customer service or another public storage location could not. Thank you Sharret!
The manager Sharette was very nice. We really appreciate her service
The worst storage company do not use wanted to raise my rate 50 percent from 1 month to another no explanation 2 employees tried to reduce my rate comporate said no 2 times do not use this company i vacated and found a much better cheaper storage do not use this company the worst
Do not use this company increased my rate almost double without justification the worst ever i have since vacated do not use this company
The lady is a great worker.She treats people very well. She's very happy.
Sharret went above and beyond to help me today with my storage unit. She was very professional and polite.
Sharret is hands down the best has the best customer service. Go see her for all of your storage needs
I appreciate the staff always being friendly and helpful and especially Sharret! She goes above and beyond when it comes to customer service and always helps me make sure I am top of being current.
Sharret is a great person.
Sharret was SO sweet and accommodating. She helped me get into my unit so I could vacate it even though there were issues with me being on the access list, just so I wouldn’t be charged for an extra month of holding my stuff there. She really went above and beyond and exercised great communication. 10/10 employee
A whole month later and still no refund 😢 I appreciate the location very much. The property manager Sharette is nice but she is seething passive aggressive and very impulsive for restrictions and disciplinary actions on my presence there. Example she told me climate settings are to be kept at 80° and that makes it very uncomfortably difficult to work with my storage unit. Plus your rates started exceeding more than double the price I started with. Another 👎 is the fact that I paid $100 and I wasn't given any change nor notified that my rates were to increase all while Sharette laughed at me while moving out like it was her goal~anti-customer service _causing me to leave and try to get my refund back in time only to find public storage may take up to 2 weeks to refund my money back. Big time 👎 you would never wait that long to be paid without a fee or something 😤 I'm very discouraged and disappointed by the way I was treated. 👎 No longer scared of your vendetta repercussion to retaliate Sharette. No longer your customer.
nice hospitality, staff, very clean, very friendly, very professional
I was a renter here for 4 years and never once had an issue. Very clean facility and Sharret at the front desk was always amazing. Highly recommend!
Great location, and especially great customer service! Sharret is so helpful, informative, and diligent. Would highly recommend this location!
Shatter, was so helpful! She helped us get the right size space with a great attitude!
Sharret was the best. Very informative
Thank you Shatter for helping me with my cancellation. This is a good place and safe to storage your items.
Norberto in the office is a gem. He was so helpful. Highly recommend this location.
Shatter, is very kind and helpful. Thanks you are the best!
Starrett was very knowledgeable and kind.thank you
This is by far the BEST storage facility in the area. The staff, specifically Sharet, goes above and beyond to service their clients! If I could give a 100 star review I would! Thanks for all that you do!!!!
Excellent customer service from Sharret. Called for some info and she was Patient and found solutions for me.
Very happy and grateful for the service I received here. Sharret was very kind and helpful since day one, she always returned my calls and helped me even outside of her office hours. I felt safe leaving my belongings here for 5 months and was able to get everything out with no damage or funky smell. THANK YOU!
Sharret was. Very helpful.
sharreet is very helpful.andnice
Sharret was absolutely fantastic.
Great people. Very good price.
I had some issues dealing with my unit and sherett the front office attendant was very helpful and considerate to my issue. It was a pleasant experience and the process went smoothly. Thank you
Sharret was helpful
The lady was so very nice to us
Great location and sharet is the sweetest employee there 🥰 always communicate and keep me up to date on the status of my account
Sharlet was exceptional
Sharret will take care of you quick at this location. Called and all my questions were answered rapidly. I usually hate storage unit places but for once I finally found a good one. Thanks !
Sharrett is one knowledgeable, kind, patient and very helpful . I walked in and walked out very happy with my unit. She made my settling in so easy and smooth. Thank you Sharrett.
Starrett is very nice and helpful
Sharrett is very helpful
The lady in the office is very nice
Good location. Storage units are clean & easily accessible. The front desk clerk (Sharryl S.) is very helpful & respectful; she would get 5 stars from. So why I give the company 4 stars instead. That's because they are expensive. However, I highly recommend this place. Pay by check or se your credit card, but avoid setting up automatic payments
First time using a Public Storage and Sharret made the process super easy and got it all done same day I also wanted to get a new spot for my trailer and she made it happen 1 to 3 without any hesitation thank you so much for your help!!
Good customer service
This will be the best decision you will make. Go see Sharret she is very nice.
Shatter is very nice
I had a leaking problem in my storage room, my stuff got wet but Sharret solved the problem quickly and efficiently!
Go to the storage on federal highway in Delray if you want to meet a super nice gal. Talking about SHARRT.. She is hospitable, knowledgeable, and charming. Get the storage Unit. you want,at an affordable price, and make a deal with SHARRT. SHE COULD NOT NICER. It was a good experience,that I recommend to all. PUBLIC STORAGE hit the Jackpot when they hired her …
Good service and very nice people
Quick access to boat ramp, clean
I like the location very clean and Norbett and Sharret are always helpful
Shatter was exceptional.she was compassionate and polite.
I have used A LOT of storage facilities and no one has been as kind & accommodating as Sharret at Public Storage here in Delray. I was moved in quickly, given incredible customer service by this kind woman and felt good about leaving my things here. Highly recommend, and make sure you get a smile from Sharret :)
This was my first time ever having to use a storage unit for my belongings and also my car. Sharret made the whole process super simple and easy for me even though it was a stressful time. I’m so grateful! Thank you for your kindness Public Storage! Great team members!
A pleasure and asset,Sharette is to the p.s. company...thank you very much for your assistance..
Sharret is so amazing and friendly here at the public storage every time you see her you get a smile it makes my coming hair back and forth nice and smooth.... I'm definitely going to refer my friends and family 🙏
I currently have three units at the Delray location and was looking to consolidate I left a message and was promptly called back by Sharrete she helped me get into a unit that helped all my needs not only was she so helpful but very very kind ……Thank you Sharrete you are the best !!!!!
Great Experience, good deal, was easy to access and very good customer service by Sharret, she is awesome! Very satisfied with this location.
Shatter was very nice
The young lady was very nice
Had a great experience renting with Sharret today. She was so helpful and knowledgeable. She made the whole process stress-free! Thank you Sharret! You’re awesome!!!
Sharry was helping me a lot to get everything together for my storage needs
Sharret is the best. Courteous, helpful and very understanding. Thank you
The customer service was excellent. Thanks to Sharret
I have had this storage unit for 6 years and everything I owned was in the same condition as I left it. When moving out the office manager Sharret was fantastic in assisting me and my moving company with a hew hiccups that were completely my fault. Great management and service. Thank you Sharret!!!!
Sharret was such as amazing help she helped in every way form I’m so thankful for her Assistance
Wonderful staff
Esmaeil is SO KIND!!! Thanks for your help!
Sjarred has great willingness to help and is kind
Starrett is very kind and helpful.
I had a great experience at this public storage! Sharret was excellent! I came without a reservation and she pleasantly made all the accommodations for me to get my storage unit! Made everything so easy.
The best public storage! Thank you Renee! They truly saved the day for me!! I lost my keys and needed to get into the unit and they helped me out right away. I highly recommend using this public storage. They were so helpful!
Sharrete as a Delray on Federal highway public storage location has been extremely accommodating and kind in regards to an issue I had with a payment
I have kept my boat here for 2 years. They are awesome!! Sharret Is the best and will take care of you like family!
It was pleasant, Clean environment and no one around, got in and out , it's a great location and the women who work s the day shift Therese is by far the most understanding and knowledgeable woman I ever met , she helped me more then once before , I had a issue with needing another unit more space , she offered a solution I was with my friend and I got a discount for referring him to open a spot for me as a referral and that allowed me too save $ and helping me out was a big deal , I had a issue with financing and if it wasn't for her I wouldn't of been able to figure a solution out , Thanks /It's nice too know there's some real people out there , in this world we're living in people with heart and care for customers, that's unique, if I was the owner of Public Storage Access I would definitely give this woman a opportunity or a raise into a upper level of management, Everyone should mirror her abilities, then the company would become a great company,,, That's not the case /Owners wake up !!!!!! don't pass up the opportunity to get real people into upper management or /and give her a tremendous raise in pay , Anyone can work a job for a paycheck but rarley do u get the opportunity to have a person like her , ebony , work with compassion and care knowledge and expertise, God Sees everything and I believe people like her deserve a Reward,
Today Sharret from Public Storage not only found a solution to my storage issues but had all of us who could has been so frustrating be calmed by her knowledge and recommenion to stack our items properly and have the least stressful moving and storing day ever. Thank you for you time we will always use pablic storage ty
Sharret the manager was very nice and proffessional. I highly recommend this place.
Starrett is wonderful she helped me out, very wonderful personality good people. If you need to rent a space I recommend that you see her
Sharlet was an excellent help to us
I would like to say Starrett was helpful in getting me everything I needed because I was so lost about getting a storage she should be the Is employee of the month in my eyes love the smile also need more people like this in the work place
Sharet at the front desk was very helpful in helping me close my account today without being charged an extra whole month. I didn't know if i used my code on the gate on the first of the month that the would charge me for the whole month. Thank you.
I recently rented a unit here at public storage, the manager, Sharret was more than helpful. When I say more businesses could use someone like her, it would be an understatement. The world could use more people like this young lady, thank you again.
Sharette the Manager has always been very friendly and helpful. She always went out of her way to accommodate. Thank you and will miss you !
Excellent service from Renee! She was very patient and helpful and the property was very clean and well kept!
Came in to rent space Sharett was very helpful
This is an older location but kept very clean. The manager Sharret is nice, professional and helpful.
Starrett is very dependable friendly and professional
I own a few trucks and needed a place for storage when not on the road. I had yet to use my space but been paying on it for 3 months. The lady that was there before was EXCELLENT! OMG why did she leave some new lady is there now with an accent called me and was as rude as hell. I had to remind her she was talking to an adult. I decide to not do business there. Do not tolerate unprofessionalism, we have too many choices these days. Why did they move the other lady any WAY!!!!
Sharee is very nice. She keeps the place nice and clean.
Can I park my 17ft trailer & boat there while on vacation in Delray Beach for 1 week?
The staff at this location is incredible! Professional, friendly, and helpful. The facility is always clean and this is an ideal location!
I relocated items from a large unit to a smaller unit. It took us a couple of days to do so. Any time I had a question Karen the property manager, had the answer. She was extremely professional and always had a smile. She made something that I dreaded doing a lot easier because of her attitude and beautiful smile. We got it done. Keep up the great work Karen.
Sharer was very helpful even when I needed to transfer to a different location due to size.she is very patient and sweet. Excellent customer service.
Karen is a great help, who cares about her job and customers.
We have had storage space at this facility for several years. Recently we had to swap units because we no longer needed the larger locker. Manager Karen made the change as simple as possible and gave us reasonable time to move our belongings from one unit to the other. She handled the transaction very professionally. I took time to share the positive way Karen treated us with her manager. The new gate opening app makes entry and exiting very easy. All in all this facility is a pleasure to work with. Bill B.
I have been a client for over two years now and every time I need help or a extra space Karen is always willing to help, and she goes above and beyond my needs. Karen is very attentive, friendly, and always on top of things!
Just got a parking spot & account problems resolved by one of the employees named: Karen She was very patient & helped me clear some issues with a passed over account then showed me my new vehicle spot. She was ready to address any business problems as need be quick and effect. Great customer service is a need be in times of pandemic before and after.
Karen, was more than kind. She helped me out tremendously. I couldn’t be more grateful for her. Karen helped me with a payment and got the late fee taking off do to miscommunication. Thank you so much Karen you are a life saver
This Public Storage is conveniently located on S Federal Hwy. Karen is super helpful and very nice. She answered all my questions.
Dealing with public storage was great. Karen is a fantastic representation of the company I wish everyone was so delightful to work with. They help me find a storage space suitable for my needs.
Very helpful staff, I misplaced my keys and they helped me break the lock.
i recently need a storage unit and was told they had a 5x10 but that wasn't big enough for what i needed it for. I went to this location were i meet Karen who showed me the unit and then helped me out with a bigger unit. She was so professional and friendly i told two more of my friends to go see her so she could help them also. As a Business owner when you find someone Good they need to be rewarded for their great effort that Karen did to help me get exactly what i needed. That keeps people coming back!!
If you need a storage come straight to this storage it’s clean and affordable. Also, Karen is the manager she has great customer service and she will get you in and out...
Thanks to Fred for being a great help in getting a space rented! Our family appreciates his thoroughness, great attitude and customer first service.
Mashella was extremely helpful and knowledgeable. Made the whole process fast and easy. I'll definitely recommend you to friends and family.
Great value and super service by Ray and Mashella. Thank you for making this process simple and easy.
Good Customer service .
Mashella was extremely polite, patient and helpful. It’s the best customer service experience I’ve had in recent memory. All storage facilities should conduct business the way she does.
Using the storage facilities at this Public Storage location has been a great experience. The property manager at this location, Karen, was extremely helpful throughout the entire move-out process. Because of her, I will definitely be using Public Storage again in the future. Thanks Karen!
Awesome service from Fred!
Great customer service. Standard unit, clean, secure. Recommend.
Marshall is absolutely amazing!! I’ve been with this storage facility since December 2019 and I’ve had nothing but the most amazing experience each & every time I changed storage lockers. I would highly recommend this facility for any of your storage needs, jet ski or boat needs as well!! Also the absolute BEST customer service EVER!! 🌟🌟
Mashella was so helpful with my first Storage space. It was move in Ready and clean.
Renee was great she was very helpful thank's alot.
Good customer service, great team work.
Nice clean facility
Service was great. I would recommend this place.
Mashella Was Helpful When I Came A Little Upset But She Helped Me And Explain What Was Going On Then I Was Happy Again Thank U Mashella
Property is always clean workers is always friendly
Well kept property customer service is outstanding. thanks Mashella for all the help And Bring Very Very Very Respectful
How much do they charge for they're cylinder locks?
How much do they charge for their cylinder
Good customer service mashella
Good customer service mashella
Great service. We left because insurance is mandatory and was almost the same cost as the monthly rent. Found a private company that had a similar rate but insurance was optional.
Mashella the property manager is absolutely the nicest And most professional person I’ve ever had to deal with that Public Storage. I would come back here just because I get to deal with someone so nice!
Mashella took good care of me and wife wit fast and wonderful service
Thanks so much for being helpful with my move Marshella
Best customer service in Town
Great place.. The workers are very helpful i strongly recomend
Great customer service. Shameka and Marshella were extremely helpful and informative. They answered all my questions and made this a headache-free experience. I will be recommending this location to anyone I know, looking for storage.
Im rate you 5 because customer is outstanding
The girls were very helpful. Thanks Mashella and Shameka. You two make a awesome team. I would highly recommend storing here.
Very clean property and the manager is very nice and knowledgeable.
I got a great price for a short-term rental. I would definitely rent from them again.
Friendly staff, facility ground it's always clean. Any and all of the ladies are very friendly, courteous, helpful but my favorite is Mashella (property manager). Mashella is always willing to go the extra mile for us and any other customer; she is always happy to help and very efficient! I recommend this facility and will keep using their storage facility.
Mashella was very helpful
Mashella thanks so much for your service
Great customer service! Marsh Ella is the best.
I've used many different storage units through the years. My experience at 3000 N Federal hwy in delray beach has been the best experience of them all. I give this praise mostly because of Mashella, the property manager. She is always nice and helpful and caring. A BIG thank you to her!!!
Marshella and Sheria are extremely helpful and professional. The property is always neat and clean. I would highly recommend this location.
This storage unit has a friendly and extremely helpful staff. It’s kept neat and clean and very accommodating. I highly recommend it.
Great customer service and easy in/out process. Mashella is fun and on top of it all.
Their was a good customer service
Clean property And customer service Mashella Was wonderful
Secure, clean, and professionally managed . Plus, convenient to both Boynton Beach and Delray Beach. Marshella in the office is terrific to deal with. Highly recommend!
Great location with friendly staff , that are always accommodating my needs
I spoke with Mashella and she was very polite and got me in and out. She also helped me pick a unit that was affordable and big enough to my liking. Service there is very good
I love public storage
Great customer service, Mashella helped me out tremendously! Wonderful attitude and great sense of humor
Mashella was super helpful and went out of her way to make sure I found the right unit for my needs. Thank you!
Good service
Very great people and very helpful!!
1. I wanted to acknowledge 2 incredible individuals at this location, that always are extremely professional. Sharret, and Mashella. They are always a pleasure to deal with!
Mashella has good customer service
Good customer
Good people
The staff is awesome, and helfull whenever you need, always available to answer your questions and the site is clean they made my experience with Public storage one of the best ever
Mariah was so helpful and sweet today she made moving so effortless I will definitely be coming back!
The facility is Well kept and the staff is friendly and helpful.
Mashella was wonderful to work with. Highly recommend!
Currently renting with Shameka at Old Boynton and She's awesome! Clean property and always friendly service! Public Storage is a great company and always have lots of specials! I highly recommend them!
Fantastic customer service!!! I was looking for a spot to store a new camper that I haven't bought yet. Mashella went out of her way to look through multiple company locations to find one that would work for me. She is very knowledgeable. She is extremely professional. She is warm and welcoming. I wouldn't go anywhere else!
SO AS WE ALL KNOW ITS EXTREMELY DIFFICULT AND ANNOYING DEALING WITH MOVING PACKING ECT... HOW EVER TODAY UPON CALLING AND SPEAKING WITH MASHELLA WHO WAS UNBELIEVABLY AMAZING, REALLY NICE AND KNOWLEDGEABLE OF THE RULES AND POLICIES OF OF PUBLIC STORGE THE STORE I VISITED WAS 3000 N Fedreal hwy IF YOU WANT TO BE TREATED WITH RESPECT AND LIKE FAMILY THIS IS DEFINITELY THE STORE LOCATION TO VISIT I GIVE THIS PLACE A 5 STAR AND WILL BE ADVISING ALL MY FRIENDS ON MY EXPERIENCE HERE
Well customer service
Shareet and Mashella could not have been more knowledgeable and welcoming. I have rented at other storage facilities and there is no comparison to this Public Storage.
Ms. MASHELLA AT THE PUBLIC STORAGE WAS A WONDERFUL REPRESENTIVE AND GREAT COSTUMERS SERVICE
Mashella was great, helpful very professional great with customer service...
Poor security and very dirty storage conditions all around the property.
Mashella is one of a kind..!!! great customer service.. very thorough in what she does and extremely knowledgeable
Clean properly and good service.
great employees! and very very clean place.
Mashella has a wonderful customer service always smiling keep property clean keep up the good work
Great customer servicemashella was very kind and helpful
Mashella was exceptional. She greeted me with a warm welcome, and took the time to answer my questions, and concerns. The facility is up kept, gated, and sufficient with great prices! Will defiantly recommend this facility to others around the area if needed.
customer services is outstanding Mashella is Awesome
wow nice upgrade wonderful customer service Mashella is the best
Needed extra space for a month or two rented a large ware house at this facility and I am very happy I did manager is very friendly and helpful.Place is well lit at night and kept very clean will rent again.
Great experience. Nice friendly customer service. Mashella was very kind and helpful. She Made sure I understood everything clearly.
Wonderful property good customer service
Excellent customer service, and clean facility.
Mashella king was a great manger she took the time to help me out and she answer all my questions the facility is very clean and I look forward to do business with you company.
The manager Marshella has the best customer service I've ever experienced in my life wonderful lady five stars goes to her customer service and how well she keeps the store clean.
Exelente
OH BOY, WHERE TO START? I visited this facility about 5 months ago, it was in bad shape. I swore I did not want my things left on this property. I was in the neighborhood 3 weeks ago AND WAS IMPRESSED WITH THE IMPROVMENTS! The place looks almost brand new. Well done! Between my reservation date and move-in date, there was a slight mix up. I was a bit frustrated (moving in general isn't the most fun). Mashella, was AMAZING! She kept me calm and she worked it all out. I do feel a bit bad for the staff tough. She showed me several units to pick from and boy was it HOT outside. I only had to spend the short time outside, but I cant imagine how much walking the staff has to do outside showing units all day. Every other storage facility I have rented had golf carts for the staff.
The dimensions are significantly off, I was charged for more than I received! The manager is less than polite.
I had a great experience. The customer service was excellent I met a lovely lady named Mashella who helped find the perfect storage for me.
Mashella is a great friendly person. She is always in great spirit and ready to serve her customers.
BEWARE of advertised price specials!! I rented a unit based on the online promotional rate advertised. Just 5 months after moving my things into the unit they contacted me to let me know my rate was going to increase. They rate increased by 17% which is a pretty significant increase. I feel that they advertise low to get you to move in and know that they can trap you into a higher rate because of the inconvenience and cost to move to a new storage facility. This business practice should be illegal and once I do move out I will never do business with them again. I called corporate 3 times to speak with a Manager and was told each time that I would get a call back within 48 hours, needless to say I am still waiting for that call back!
Very nice and informative person helped me sign up and walked us around. This is the type of employee I wish I had. She seemed dedicated to the Corp. and answered all of our concerns. Happy!!
Excellent customer service!
Mashella It is wonderful experience and the property is in a new look by changing all doors and keys with more safety. And Mashella is doing job by doing rounds and very nice to the Customers. I can strongly recommend her for high position.
Mashella was great and extremely courteous and helpful. I'm giving Public torage Delray Beach a five star rating due to my wonderful experience with her and it's a clean great facility!!! Thank you so much Mashella!
Friendly staff, made me laugh. Mashella is great!!!
Mashella was amazing and efficient. She showed us our unit first and let us pick which one we wanted. She helped get us a great price and was super quick with getting us in and out. Definitely recommend this location and if you get Mashella you’re lucky! She’s a good one. Best public storage experience we’ve had yet.
It's a storage facility
lakisha was excellent
Winfield was professional and helpful. Location is good facilities are good. Everything was easy I would recommend doing business here.
I recently visited this location while shopping for rates on units and spoke with Jason. He was very polite and knowledgeable. I would recommend this company to friends and family.
Winfield was very helpful great customer service. Helped me get moved in quickly and great deal on boxes. Thank u Winfield
Winfield was very helpful. The sign in process was easy and the facility met my needs. All good.
I received great service from Michel'le Harvey she has great customer service kept a smile on her face made me feel comfortable about where to secure my belongings.
Nice,, convenient facility. Eric was great getting me checked in. Highly recommend.
Great experience ! Lost my keys and was unable to access my unit. They were very accommodating and helped us into our unit the same day! District manager (Adriana) and Eric at this location were both phenomenal . Highly recommend using this location.
Very pleasant transaction with renting a climate controlled unit. Prices are competitive to other places I checked. Mashella in the office was wonderful to deal with.! Very friendly and knowledgeable. She took me out to see a couple of different sizes and helped me decide what size would be best based on the items I was planning to store. The five stars are mostly for her.
Eric was great
I paid for a 10 ×25 & got a 10×20 & it was to small and the guy at the front desk was like oh well.
Awesome customer service.
Eric is so nice and helpful. the location is great Thank you for all your help!
I am so very happy with the service that I received from Eric at Public Storage. He was very professional and kind through the whole process.I will bring my business back again! S. Collins
Michel'le Harvey have very good customer service also store was very nice and clean,I would recommend anyone to this location.
Am I able to get to my storage bin after 5:00 pm today?
Never mind I got the answer! Thanks
I had the pleasure of dealing with Eric. He was very friendly and professional. I recommend using his services.
Excellent experience working with Eric at the front office. Clean facility, easy to set up rental, and convenient location!
Great customer service, Eric was very helpful. Both the inside unit and outside area are clean.
Had an excellent experience with them. Nice facility. Friendly service. Would definitely use again!
This is my third time renting here and as always the service is the best !!!
Excellent customer service from Eric. Well maintained, clean and Eric is so pleasant and helpful always.
Eric is one of the best Man there working on top of work keep area of storage clean always respectful always Nice when he see me I wouldn't be back if it wasn't for him . Good guy Eric
Needed a storage at the the last minute, Amanda was so friendly and polite. Her customer service was very outstanding, and she was able to process me in and out. Thank you
Good
Eric was very helpful and incredibly polite. I feel I'm in good hands here.
Never again
The best experience I have ever had at a public storage unit. Eric was polite, courteous and professional throughout the entire storage process. Highly recommend using this facility to others.
Kattie!! Is the best I wish everyone could be as good with customers as she is!! She's the best good service overall 👍👍
Customer service was great the property was clean .ketty was really nice and helpfull, i would recommend this location to others
Excellent service, Eric was of such great help!!!
would highly recommend this property to anyone interested or looking for a storage unit. Eric is a professional and i could not ask for a smoother experience in opening up a new account with public storage.
Éric is awesome and very helpful. Everything went so smooth, it has been a pleasure .
Customer service was great and the storage facility was clean! Eric called me at the beginning of every month to remind me of paying for my storage early to avoid the late fees. Furthermore, he is always friendly and very helpful. Continue the good work
Eric helped me with my storage needs he is very courtious and professional. I would recommend this location to all who are looking for a good self storage.
I was very pleased with the service at this location Eric was very knowledgeably and professional i would definitely recommend this location to any one
good
Eric was great, he was very courteous and provided great customer service. Highly recommenced using this location to others.
My experience at this location was great. The property manager ERIC is very courteous and knowledgeable . The property is clean and well kept. I wooul definitely recommend this location to any one who is looking for a good storage place
the customer service rep Erick was very professional and the unit and the facility was very clean as well as the public bathroom I am very happy and pleased at this time
Eric was the gentleman who helped me. He was very knowledgeable and went out of his way to provide excellent customer service!
It was a pleasure working with Eric. He made the whole process easy. Thanks
Rented at public storage and had a great experience Eric was very helpful and knowledgeable the property is clean and well kept I will recommend this property to everyone
I have rented at this location for a long time and I am very impress with the service Eric Is very professional and accommodation will recommend this po property to friends and family
This public storage was amazing. Eric was nothing but helpful everyday I came. Would recommend to anyone.
Eric Service was amazing, he helped me how ever I can . I would recommend this location to everyone. Friendly staff and clean storage spaces.
Erick is always and willing to help me in whichever he can. Whether by phone or in person. Very pleasant and courteous.
Everything was great! Fair price and great service! Couldn't be better.
Very good service nice clean property manager Eric very helpful and professional
Quick and easy! Clean space and Eric handled everything in less than thirty minutes with a great attitude.
GREAT CUSTOMER SERVICE from Eric and Toshaa
Toshaa made this experience worth doing and want to do all my businees with her and public storage
Rented at public
I enjoyed my experiences at public storage. I have 1 week left on my unit and will be sending in my weeks notice of leave, since I am not completely done I will just comment on my experiences so far. The store clerk Eric was extremely helpful on guiding me through the whole process. Be informed me of all the rules and guidelines that I had no questions after the correspondence. The unit was nice and clean, and upon removing my items I found no issues with my stuff what so ever. On the above alone I would recommend this public storage.
Thanks to Eric for the help. Great moving in specials.
Eric was very kind and truly helpful. Two qualities very appreciated when facing the stress of a move. I would definitely recommend Eric and public storage.
Worked with Eric; excellent customer service - very knowledgeable and helpful. Only 4 stars b/c facility is listed online as Delray Beach but Google Maps takes you in opposite direction. Only maps correctly when you use Boynton Beach. Apparently, the facility is on the border line of the two cities.
I rented from Public Storage for about a month and would rate my experience as 5 Star. Eric was awesome to deal with and went above and beyond to meet my needs. My only advice is to consider all factors when renting your unit. I rented a climate controlled unit, but I made the mistake of not considering the lighting in my unit. Moving in and out was done mainly in the dark. Other than that, everything else was great. Thank you again Public Storage Team.
Eric provided great service
The manager Eric is a kind ,respectful and very pleasant person who goes above and beyond to make sure customers are happy and he also keeps the place clean. I will always recommend my friends to use the company
Eric was very helpful and very friendly.Im very pleased with my unit. keep up the good work ,Iwould gladly recommend this location to my friends...Thanks .....
Eric was very helpful. The storage unit was kept very clean and tidy and easy to access. I also liked that there were so many cameras around the property so I am confident that my unit is safe.
My transfer from one unit to another for my own convenience went very well with the help of the nice person on duty named Eric, thank you.
Excellent customer service. Eric is the best!!
ERIC was the Public Storage employee at this location. He was very professional and courteous, and I was helped by Eric very much. This location is very clean, excellent service and Eric is the best.
Friendly, efficient staff. Convenient location and price competitive. Excellent security and access.
Eric at Public Storage #20461 has shown me outstanding & friendly service over the past three months!! Aloha, Rick McCauley
Worked with both Eric and Chris, very professional.
I went in to public storage to make a payment even though my unit is at another location, eric was very helpful and friendly to take my payment. The office was very clean and organized, would definitely recommend family and friends to this location. 10/17/2015
On 10/16/15 i visited this location to put some items in my unit which I have had for more than a year. The hallways are always clean and the staff Eric was really professional.
Eric (manager) is very professional and friendly.
Ebony and India were very helpful today during my daughter's move in
Eric was wonderful! He was kind, patient and thorough. The facility grounds are always clean.
Loved it! The property was very clean and the staff there was very nice and very helpful to me. Everyone should visit it :D 28.07.2015
Both Eric and Emelin were very helpful in getting our RV stored here. The location is excellent and safe; and if it stays that way, then we'll be here for a long time. Many thanks for a great experience so far...!
Great property. Staff was very helpful and made the process very easy. Felt safe and secure.
I've looked at several locations, and eventually decided on this one. The woman behind the desk was very friendly. The location is small, but clean and secure - which is pretty much what you want out of a storage facility.
Lindsay was fantastic and so sweet. I came in for pricing, she unfortunately didn't have the size I needed but took the time to check the area for me. She pointed me to the best price in the area.
Lindsay was fantastic! I went in on April 16th and rented a space. She took detailed notes of what I would be storing and found exactly what I needed and it was EASY! Now the hard part... actually moving my stuff!
On april 2nd 2015, I walked into the property was extremely clean and well lit. Great customer service. Property managers were really great.
Lindsey is truly amazing! I just recently bought a house and needed supplies but had no idea where to start. She showed me the right products that i would need and just the right amount of boxes too. The great thing about her is thats she really cared and wasnt just pushing me to buy things i dont need. If i ever need a storage i would come to lindsey no doubt about it!
i had a smooth, quick experience when getting a storage unit this week. Lindsay was alot of help. Will recommend this property to anyone!
Staff was nice and met all my moving needs. I would recommend this location to my community.
I couldn't ask for better service. Thank you Mike and Aaron
Lindsay is most helpful in getting us a seasonal spot for our RV. The facility is always clean and our site is easy to enter and exit. It is a pleasure to work with the staff at this Location.
I rented at this facility at the recommendation of a friend who had previously stored at this facility. I was very pleased with the assistance of the staff. I was in the middle of a difficult transition and Lindsay was both courteous and professional. Her cheery personality as she answered my questions and concerns helped to calm my fears about leaving my possessions in storage. I was only there for a short time but if I have the need for storage again, I would certainly return if she was still there.
Extremely satisfied with the customer service and upkeep of the location. Always so helpful
Auctions were fun and easy
Customer service is great here!! Thanks Mike Lindsey and Lateria!!!!
thank you for the exceptional service and help
I enjoy giving credit when its due! been with you guys for yrs, just rented my third unit and i must say the process is easy and affordable. wouldnt go any where else!
Moving is not fun but when we met Lindsay she made the experience excellent. Thank you Lindsay!!
A very pleasant experience. The manager there is a very helpful and caring young lady. She always has a big smile and a Band-aid when I needed one. The facility is top-notch. Very clean, safe and secure! Highly recommended!!
Very nice people!!!
1st time renting a storage unit. Laterria and other staff are incredibly helpful and nice. Facilities are clean and location is easily accessible. Great experience! !
Clean and tidy location. Great Customer Service.
The property is convent and the parking can be improved by paving the large lot that is basically a waste of space.I think the staff does as much as they can within the scoop of what corporate will allow. the only compliant I have is that the rent increases to often .
I've had some bad experiences with self storage facilities. But I was surprised to find this location very clean, well maintained, and secure. Lindsay at the front desk really went above and beyond.
EXPERIENCE FANTASTAC VERY HELPFUL THANKS WE WILL NEED YOU AGAIN IN A FEW MONTHS. SEE YOU AGAIN
My husband and I have been storing at this location for some time. We've always thought the customer service was excellent. The office manager, Lindsey, always seems very on the ball and polite.
Clean site, friendly staff. No complaints.