Sarah was incredible! Thank you so much! She was professional and helpful she made my stressful day a sweet moment! She is an angel!
If everyone was this kind in the world we could be living heaven on earth! Thank you Sarah for your assistance and making the whole process so smooth! God bless! Sarah is the best!
I just wanted to take a moment to thank Ms. Patti for her assistance during my recent visit. We had some trouble exiting because the gate code wasn’t working and the app was unreliable, but she was kindly stepped in to help us get out smoothly.
I also appreciate her support in helping us with the cart situation when another customer was using more than one. her quick action made our move much easier and less stressful.
It’s reassuring to know that we can count on her when challenges come up. Thank you again Ms. Patti for your patience and professionalism — it truly made a difference for us.
Warms Regards,
Jalal Chaoui unit 051
Very good customer service.
Patti at the front office is fantasic. Extremely helpful and kind. I was able to move from unit to unit with ease.
First things first, the customer service at this location was top tier Ms. Patti was very pleasant and helpful, it honestly made me inquire about working there myself. Property was clean, her tour was very helpful and she was able to answer all of my questions. Would recommend 10/10 experience!
Patti the best ever she took such good care of me. It takes patience be she did it.
Patti has been amazing from the day I moved my things in. She was super helpful and made me feel secure leaving my belongings with Public Storage. She is an asset to the company and provides the kind of customer service that I rarely receive ANYWHERE! I assumed she was the PM just from the way she handled everything and I was right. I hate paying to leave my things somewhere temporarily however Patti makes coming here a pleasure. Thank you for making this experience easy.
Awesome service, simple and felt welcome
Ken at the desk is very helpful. He helps me by signing into my account so that I get delays on increases. He helps me with the heavy inner doors. He is an asset to running the place.
Patti was amazing and provided great service. One of the main reasons we are keeping are unit here. She definitely is a great problem solver and friendly!!
Patti is OUTSTANDING !!! She really is one of the most helpful and kind managers I've ever dealt with at a storage facility. This facility is one of the nicest PS has, it is very well built to withstand hurricanes and sits high enough to avoid flooding as well. Thanks so much Patti for a job well done !! Dan
In the past I found the staff members often very harsh to down right rude but my experience today was great. The staff member, Patti (with an I) was extremely helpful, friendly, and pleasant. She also is the first staff member I have ever seen cleaning the building and I must say, it was spotless. So thank you, Patti with an “I”.
Positive experience at this location reviewing billing and how Public Storage may change monthly fees after signing up. Hopefully PS takes care of its current customers.
Patti was very helpful, exceeded all expectation was professional and helped me with what I needed today
Thank you Patti 🫶🏾 I really appreciate your help during a heavy transition in my life. You really made my day!
Patti was so helpful and truly a blessing. She made my process so simple and I am happy she was the customer service rep working on the morning I came in to get my unit. Highly recommended! Thanks Patti!
Ken is the MAN! Super helpful!
I reserved a unit online but decided I needed to confirm the size in person. Patti at the front desk was extremely helpful. She gave me a tour of the space and walked me through every step with completing my reservation. Her level of professionalism and customer service was a 10 out of 5!! Thanks Patti
Patti you were awesome . Thanks for helping me with my unit.
Patti, is amazing manager, very helpful and accommodating, I highly recommend recommend this place
I recently asked about availability and costs for switching to a different sized unit, and Patti at the Old Boynton Public Storage could not have been more helpful. She took the time to explain all of the options clearly, went over the pricing, and made sure I understood the details before making any decisions.
Her professionalism, patience, and friendliness really stood out. Even though I was just gathering information, she treated me like a valued customer and made the experience easy and stress-free. Patti is a true asset to this location!
Such an easy going experience with Patti, she is such a delightful person. Nicely keep place, only advice will be getting a couple extra carts .
Thank you Patti!!!
It’s so nice to meet line and courteous people who are willing to go out of their way to assist you. And that’s what Patti, the employee at the front desk did for me.
Patti with an “I” was the best
She got me setup and on my way
Place is extremely clean
Patti was absolutely fabulous for helping me rent a unit. She was very professional informative, patient and I love her!
Highly Recommend!
Patti at Public Storage on Old Boynton Road was amazing—helpful, courteous, and efficient. She made sure my brother and I understood our options and helped us find our mom the perfect 5x5 unit. The facility was clean and conveniently located. Patti’s professionalism, patience, and friendly service made the whole process easy. Five stars!
Patti was incredible help when we needed it the most during the weekend. Amazing customer service.
Pretty neat place so fare. And good customer service; especially thanks to Patti (with an i😆). She is a nice person with an awesome personality. For when I was lost she helped me find the right path.
Again Thanks Patti(with an i)
I’m here to talk about Patti. We are moving and I had to be doing a million things, but Patti was so patient with me. She helped me get everything in order and made sure I understood what was happening. She would’ve been well within her right to be short or annoyed because of everything I had going on, but she wasn’t. Amazing service!
Patti @ store 3400 Old Boynton Rd was very helpful and it was in and out.
My husband and I recently rented a unit. Today we can by and ran into Patti. She answered all of our questions and was very helpful and super friendly
Patti was extremely professional and diligent. She made the process very easy. Great job!
Patti was an excellent host, she was very pleasant.
PATTI WAS AWESOME SUCH A REALLY NICE YOUNG LADY….SHE WENT ABOVE AND BEYOND FOR ME AND MY HUSBAND IN HELPING US IT WAS A PLEASURE
It was so easy to sign-up online for a storage space. When I moved in Patti was the most helpful staffer I've encountered. She showed me where my location was and explained how everything works.
Traia gave me excellent service. I highly recommend 👍
So grateful for Traya. She was kind, patient, & stayed late to fix an issue.
Drew was amazing. Got us exactly what we needed. At a great price and with a smile! Highly recommend.
I must say Patti at Old Boynton Beach Blvd was AMAZING! She answered every question and had me in my new 20 X 10 unit in no time flat! I couldn’t have asked for any better customer service! I must say I wasn’t expecting such great service as I had a few bad experiences with Public Storage in the past! Glad I gave them another shot! Thank you Patti!!
We rented a unit on this public storage and the customer service with Ms Patti was amazing she answer the question we ask and she was excellent will definitely keep renting here because of her kindness.
Patti gave great service, was really helpful in resolving all of my issues. Thanks Patti!!!
Drew did an excellent job helping me get a storage room. Process was quick & efficient.
Always a pleasure
Leslie Larimer went out of her way to help me. Friendly and clean. The only issue is communication because they are busy. 15 years and I'm still using them.🌷
Patti from Public Storage was an amazing property manager helping me to obtain a storage unit for my excess Household goods. Patti took her time and explained everything to me and was very kind and courteous is very knowledgeable in her job.
Patti is the best! 5 stars! Thank you Patti for your great help
Latasha was great today and she made our move
I was very kind and sweet. A very knowledgeable her personality is wonderful. We really going to miss her. She was very helpful and we wish her all the best with her wonderful bundles of joy.
Val, who helped me find the perfect unit for my needs, is a delight! She welcomed me with a smile as I entered the front office and excused herself as she was wrapping up a call helping another customer. She was able to quickly finish what she was doing and then address my needs. She heard my wishes and understood my situation and found me a unit that fit and offered me a great deal, better than I was going to pay online! She also explained to me how convenient the app is to use for the gate access and the hours of operation and showed me to my locker. She provided a great lock with two keys for $20 bucks, and I was happy to pay it. The facility was clean and bright, I felt safe and secure. They have two dolly's available for use in the storage area and offer packing materials in the office. I would recommend his location to others. As I understand, Val is out of the office for a short time for a medical reason and I just want to make sure she knows she does a great job and we are praying for her and her restored health!! Thank you, Val!
Awesome service from Drew ! Very knowledgeable !! Thank you Drew!
Val is amazing! So helpful and kind!!
Stephon is always very helpful with any questions or concerns. Thank you Stephon!
Very good prices way huge difference more over mr Stephon professional willing to help all you needs.
Latasha was wondering today to me and my family thank us so much Mrs latasha
Latasha was great today thank u Latasha for your help and support to me and my family
Very easy and clean facility
Stephon was very helpful with everything that i needed assistance with
Val was very helpful and super nice. She stayed after hours to help me with my reservation. Which i much appreciated.
Stephon was very helpful and very kind
Stephen was very helpful and we appreciated how friendly he was helping us. The facility is clean, and easy to get around in!
it’s a great place. easy access always has a cart to bring your stuff in. nice staff. clean .. just perfect
Stephon
Went out of his way to help. Had a great attitude and a pleasure to work with.
Just left the public storage unit and Boynton Beach. Stefan was awesome like usual help me with everything I needed made me feel comfortable. Had a great experience with Stefan.
Ken is a nice and patient and very professional at this Location. I had a problem with getting into my storage unit and for the pass two weeks, he was the only one that helped me out and fixing the lock that was in my unit.
Stephon was very helpful when I needed last minute solution! Thank you!!!
Stephon was excellent Manager, he assisted me beyond the call of duty. He was coming off duty and he stopped to assist me which was very commendable. He is dedicated to his work and very hard working
I must say - this is only a positive review thanks to Val. She goes above and beyond to help customers. I had used Public Storage in the past and was ready to stop being a customer when Val went out of her way to address my concerns and make sure I was taken care of. When booking a move in date, make sure to check hours of front desk operation and call ahead, if possible, to make sure Val can help you in case of any hiccups.
I lost my lock keys Ken got a lock smith sold me a new lock he was ken
Stephon was amazing. Great customer service. He is both friendly and informative.
The service was absolutely 💯 outstanding 👏, perfect, professional 👌 and the best. We were very satisfied and the gentleman is very knowledgeable, courteous, helpful, pleasant and a great wonderful listener. He is a great asset to your company. 👋
Stephon was incredibly helpful and professional. He deserves a promotion and an increase in salary. Great service!!
Outstanding
Professional
Courtesy
Great experience with Jewel at Public Storage, 3400 old Boynton in Boynton Beach. Jewel is indeed a “jewel” as she explained how everything works and helped us get a storage unit today. She was extremely knowledgeable and we selected Public Storage over a competitor because of her friendly professional customer service.
The facility looked clean and they have dollies you can use. Highly recommend
Jewel is the beat she helped me do my rental an gave awesome service, Peter recommended her storage unite an he was right she is the best
All was very good at my storage unit, the people in charge were very considerant and helpful.
Jeannie and Jewel gave me great service ciao
Very knowledgeable, helpful, friendly. Walked around with me to show me units and sizes. Helped me to download the public storage app and navigate my way around it even the quick gate access from my phone.We walked the storage units as she was still helping other customers. She’s a great multi tasker. Overall excellent experience. I would recommend others to ask for her assistance. Can’t remember her name but she is an African American lady with short hair cut.
Jewel is wonderful at making this facility a wonderful place to store your possessions! She made my move-out date easy and was very accommodating with my questions!
Jewel was amazing at the front. Helped me pick the right unit for an easy in and out process to unload my truck.
Great customer service, clean place and easy to find. Would highly recommend
Excellent establishment. Jewel was absolutely superb! Very helpful, professional, friendly, attentive to my needs, goes above and beyond. Definitely will be recommending this place for anyone needing a storage facility.
Pleasant environment. Jewel is very knowledgeable.
Awesome customer service from Val , she’s awesome
Have our odds n ends here while we clean
A great experience at 3400 Old Boynton Beach Road. Customer Service was great. Dave guided me through the rental process and Jules made checking out extremely easy. Everyone treated me with a smile on their faces. Corporate Office should provide this location with additional moving equipment.
Jewel is amazing! She made my rental experience very easy with great concierge service. Come see her if you are looking to rent. You will be in great hands!!
First time customer with public storage. What a great experience! Jewel couldn’t have been nicer. So knowledgeable, so professional, such a great customer service personality. This is my go to storage company from now on. I’m still smiling.
Awesome service, very refreshing!
David, the manager, is absolutely amazing! He is very patient and helpful!
Thank you David for a great experience. You make it a pleasure to store my belongings at Public Storage.
David is always ready to assist and makes coming to the storage a joy. He’s always patient, kind and professional. Thanks
David is amazing! His warm welcome, product knowledge, & positive attitude a in dealing with a new renter was awesome!
He was greatly appreciated and should be commended for his hard work and love for his job
David went above and beyond to complete my move in. He was exceptional, persistent, and extremely helpful. I highly recommend this location in order to experience such delightful customer service.
Dave is always professional and helpful.
David always has great customer service when we go to our storage unit, always nice and answers all my questions and is very helpful. Public storage is safe for all my storage needs.
Dave made my moving in process very easy. Whenever I go to the storage unit and need something during office hours, Dave is always very willing to assist me! Thank you!!!
Today I entered into the store #25958 to make my payment. David was extremely nice to me he answered all my questions. Hi's very polite, very helpful. David is the right person to work with customer service. What I wanted to say David's very well quantity for the manager position.
Everything was in good condition and there were at least three dollies to use. I just wish there were signs on the wall indicating which numbers were in which area.
This location is absolutely fantastic! It’s always very clean. The manager, David, remembered my name each visit and helped me whenever needed. Great place to keep your items safe. 📦
David's customer service is unmatched. I recommend this to anyone. Thank you
There’s a guy that works here and goes out of his way to help everybody but especially he’s kind respectful always willing to help you his name is David please give him all the reviews and guidance that he needs because his performance is better than excellent Anthony Capparelli
Very professional and well maintained facility! David was helpful in so many ways and had answers to any questions I had. Highly recommend this facility
I cannot say enough about Richard whom I believe may be the Manager. All I know is he works every Saturday and when I come in, I am greeted with a smile and a big hello. He even remembers my name. He is always willing to help and he went above and beyond for me to help me move some stuff around in my unit. Public Storage is lucky to have someone of his standards. Public Storage should work very, very hard to keep him for a long time.
Jeannie was the most professional and helpful individual. She went over and beyond to assistant me with my packaging. I will for certain tell others to utilize this location simply because if Jeannie’s servant heart! Thank you
Excellent location! Staff is so helpful and friendly! Clean, well maintained facility! I always feel safe when I have to put something in or get something out of my storage unit!
MUST TALK TO DAVID!! hands down great customer service!
Excellent service, took me to see the rental space and was very friendly. And offered much needed supplies to help with the move.
Great facility & David, the manager on-site, is wonderful. He goes above & beyond to make everything as convenient & pleasant as possible for the customers. Highly recommend!
Just moved in, left a unit that has a broken elevator since June, i was on the 4th floor.
David is great. he's very helpful. he is always cleaning the property and asking how my space working for me. he's awesome!
The most professional manager I have ever experienced in any storage and I feel safe and my items are secure. David is a great manager!
Very helpful managers! Took away some of the stress of moving. Thanks!
The manager David has been a joy to work with. There are many storage businesses to choose from, so professional, courteous management is a must for me. I hate dealing with people who hate their jobs, but Dave obviously takes his seriously and likes what he does. 5 stars!
Best place to put my stuff from back home
Manager David is the best very helpful I definitely recommend this place
We were there working on adding all new security cameras to make this site even more secure. Management was great to work with.
Thank you Public Storage especially Stacy for helping us move to Fort Myers. It was a smooth transition with our moving company and we will use you all in the future. Thanks again and God bless you all!
Fred at PS on 3400 S. Congress was great. So helpful and knowledgeable. He provided me with helpful hints about storing my treasures. Thanks Fred glad to have met you. GB
Great customer service, David was a great help on and off the phone, he made sure I was comfortable with the unit I was choosing.
Drew was amazing he helped me get my app and gate code reset. Place is the clean and the bathroom is the cleanest around.
The property manager, David, was so helpful and friendly. He made the whole process a pleasure.