Stephon was very helpful with everything that i needed assistance with
Val was very helpful and super nice. She stayed after hours to help me with my reservation. Which i much appreciated.
Stephon was very helpful and very kind
Stephen was very helpful and we appreciated how friendly he was helping us. The facility is clean, and easy to get around in!
it’s a great place. easy access always has a cart to bring your stuff in. nice staff. clean .. just perfect
Stephon
Went out of his way to help. Had a great attitude and a pleasure to work with.
Just left the public storage unit and Boynton Beach. Stefan was awesome like usual help me with everything I needed made me feel comfortable. Had a great experience with Stefan.
Ken is a nice and patient and very professional at this Location. I had a problem with getting into my storage unit and for the pass two weeks, he was the only one that helped me out and fixing the lock that was in my unit.
Stephon was very helpful when I needed last minute solution! Thank you!!!
Stephon was excellent Manager, he assisted me beyond the call of duty. He was coming off duty and he stopped to assist me which was very commendable. He is dedicated to his work and very hard working
the worst storage place ever. there was an option for a zero star. i will do it. needless to say, this storage place charged me for a storage i never took possession of. i told the manager i would upgrade to a bigger place. she said it would be fine they would fix it. next thing, they continued to charge me for this storage. i reached out to them and ask them why, she said she would remove the charge. and she never removed, i spoke to the district manager. who also was shocked as to why i was being charged, she said she would remove it. and long and behold, i get a letter from a collections agency. i'm telling you right now, unless you want issues do not rent from this location. the whole company is trash.
I must say - this is only a positive review thanks to Val. She goes above and beyond to help customers. I had used Public Storage in the past and was ready to stop being a customer when Val went out of her way to address my concerns and make sure I was taken care of. When booking a move in date, make sure to check hours of front desk operation and call ahead, if possible, to make sure Val can help you in case of any hiccups.
I lost my lock keys Ken got a lock smith sold me a new lock he was ken
Stephon was amazing. Great customer service. He is both friendly and informative.
The service was absolutely 💯 outstanding 👏, perfect, professional 👌 and the best. We were very satisfied and the gentleman is very knowledgeable, courteous, helpful, pleasant and a great wonderful listener. He is a great asset to your company. 👋
Stephon was incredibly helpful and professional. He deserves a promotion and an increase in salary. Great service!!
Outstanding
Professional
Courtesy
Great experience with Jewel at Public Storage, 3400 old Boynton in Boynton Beach. Jewel is indeed a “jewel” as she explained how everything works and helped us get a storage unit today. She was extremely knowledgeable and we selected Public Storage over a competitor because of her friendly professional customer service.
The facility looked clean and they have dollies you can use. Highly recommend
Jewel is the beat she helped me do my rental an gave awesome service, Peter recommended her storage unite an he was right she is the best
Very bad customer service, I came to this place today at 5:45 pm to look for information, the lady said she couldn't help me. I told him that the place's website said that the service was until 6:00 pm. She responded that she didn't care because she closed at 5:30 pm and she went to her house at 6:00 pm.
All was very good at my storage unit, the people in charge were very considerant and helpful.
Jeannie and Jewel gave me great service ciao
Frustrated by 40% price increase ($210 to $286 on 10x10 unit) when first six months was up. In addition, no prorated refund for vacating two weeks early. Simply a case of price gouging! The leaking gutter over the loading area was also ridiculous.
Very knowledgeable, helpful, friendly. Walked around with me to show me units and sizes. Helped me to download the public storage app and navigate my way around it even the quick gate access from my phone.We walked the storage units as she was still helping other customers. She’s a great multi tasker. Overall excellent experience. I would recommend others to ask for her assistance. Can’t remember her name but she is an African American lady with short hair cut.
Jewel is wonderful at making this facility a wonderful place to store your possessions! She made my move-out date easy and was very accommodating with my questions!
Jewel was amazing at the front. Helped me pick the right unit for an easy in and out process to unload my truck.
Great customer service, clean place and easy to find. Would highly recommend
Excellent establishment. Jewel was absolutely superb! Very helpful, professional, friendly, attentive to my needs, goes above and beyond. Definitely will be recommending this place for anyone needing a storage facility.
Pleasant environment. Jewel is very knowledgeable.
Awesome customer service from Val , she’s awesome
Have our odds n ends here while we clean
A great experience at 3400 Old Boynton Beach Road. Customer Service was great. Dave guided me through the rental process and Jules made checking out extremely easy. Everyone treated me with a smile on their faces. Corporate Office should provide this location with additional moving equipment.
it's a storage facility. it's clean and employees are helpful. need more carts available .
Jewel is amazing! She made my rental experience very easy with great concierge service. Come see her if you are looking to rent. You will be in great hands!!
Would not recommend at all. Placed a reservation online, waited for a finish reservation email, and never got it. Was on hold for 30 minutes plus. Went to this location, no one was there and the door was locked, but they were open according to their website and google search. Was knocking on the door to get their attention, was calling to finish the process over the phone, was on hold multiple times and kept getting bounced around on the phone as well. Absolutely no help from anyone there so I just canceled my reservation and went elsewhere because it was not worth the stress and hassle to get a storage unit from them.
First time customer with public storage. What a great experience! Jewel couldn’t have been nicer. So knowledgeable, so professional, such a great customer service personality. This is my go to storage company from now on. I’m still smiling.
Awesome service, very refreshing!
David, the manager, is absolutely amazing! He is very patient and helpful!
Thank you David for a great experience. You make it a pleasure to store my belongings at Public Storage.
David is always ready to assist and makes coming to the storage a joy. He’s always patient, kind and professional. Thanks
David is amazing! His warm welcome, product knowledge, & positive attitude a in dealing with a new renter was awesome!
He was greatly appreciated and should be commended for his hard work and love for his job
David went above and beyond to complete my move in. He was exceptional, persistent, and extremely helpful. I highly recommend this location in order to experience such delightful customer service.
Dave is always professional and helpful.
David always has great customer service when we go to our storage unit, always nice and answers all my questions and is very helpful. Public storage is safe for all my storage needs.
Dave made my moving in process very easy. Whenever I go to the storage unit and need something during office hours, Dave is always very willing to assist me! Thank you!!!
Today I entered into the store #25958 to make my payment. David was extremely nice to me he answered all my questions. Hi's very polite, very helpful. David is the right person to work with customer service. What I wanted to say David's very well quantity for the manager position.
Everything was in good condition and there were at least three dollies to use. I just wish there were signs on the wall indicating which numbers were in which area.
This location is absolutely fantastic! It’s always very clean. The manager, David, remembered my name each visit and helped me whenever needed. Great place to keep your items safe. 📦
David's customer service is unmatched. I recommend this to anyone. Thank you
There’s a guy that works here and goes out of his way to help everybody but especially he’s kind respectful always willing to help you his name is David please give him all the reviews and guidance that he needs because his performance is better than excellent Anthony Capparelli
Very professional and well maintained facility! David was helpful in so many ways and had answers to any questions I had. Highly recommend this facility
I cannot say enough about Richard whom I believe may be the Manager. All I know is he works every Saturday and when I come in, I am greeted with a smile and a big hello. He even remembers my name. He is always willing to help and he went above and beyond for me to help me move some stuff around in my unit. Public Storage is lucky to have someone of his standards. Public Storage should work very, very hard to keep him for a long time.
Jeannie was the most professional and helpful individual. She went over and beyond to assistant me with my packaging. I will for certain tell others to utilize this location simply because if Jeannie’s servant heart! Thank you
Excellent location! Staff is so helpful and friendly! Clean, well maintained facility! I always feel safe when I have to put something in or get something out of my storage unit!
Love David ! Terrible communication with Public Storage customer services. My friends are all moving out.
MUST TALK TO DAVID!! hands down great customer service!
Excellent service, took me to see the rental space and was very friendly. And offered much needed supplies to help with the move.
Great facility & David, the manager on-site, is wonderful. He goes above & beyond to make everything as convenient & pleasant as possible for the customers. Highly recommend!
Just moved in, left a unit that has a broken elevator since June, i was on the 4th floor.
David is great. he's very helpful. he is always cleaning the property and asking how my space working for me. he's awesome!
The most professional manager I have ever experienced in any storage and I feel safe and my items are secure. David is a great manager!
Very helpful managers! Took away some of the stress of moving. Thanks!
The manager David has been a joy to work with. There are many storage businesses to choose from, so professional, courteous management is a must for me. I hate dealing with people who hate their jobs, but Dave obviously takes his seriously and likes what he does. 5 stars!
I've had a unit here for many years, moved from small to big, back and forth as my storage needs changed. Until 2 weeks ago when I finally moved out after a huge increase on my unit price. Rentals are now as much or more than a car payment. Forced me to finally do some spring cleaning on the unit and move the remaining stuff to my home. Feels great not having a unit.
The front office staff were always friendly and helpful, up to my last day. 👍🏻 It's also in a good location near the Boynton Beach mall. 5 stars for that. 👍🏻
So I'm giving Public Storage a final score 3 stars because of the unreasonable increase on the lease price and not caring that I was a long term customer and even moved to a larger unit during a time when 'a lot' of units were available. 👎🏻
Best place to put my stuff from back home
Manager David is the best very helpful I definitely recommend this place
We were there working on adding all new security cameras to make this site even more secure. Management was great to work with.
Thank you Public Storage especially Stacy for helping us move to Fort Myers. It was a smooth transition with our moving company and we will use you all in the future. Thanks again and God bless you all!
Fred at PS on 3400 S. Congress was great. So helpful and knowledgeable. He provided me with helpful hints about storing my treasures. Thanks Fred glad to have met you. GB
Great customer service, David was a great help on and off the phone, he made sure I was comfortable with the unit I was choosing.
Drew was amazing he helped me get my app and gate code reset. Place is the clean and the bathroom is the cleanest around.
The property manager, David, was so helpful and friendly. He made the whole process a pleasure.