Crystal is amazing, she is very hard working on the property when I saw her. She's asked me if I need help? What I appreciate mostly is she tried to find out what I really needed, instead of just taking my money and sell me a storage. She was very thorough, and explained the rates and policies of Family Public Storage excellent. I'm so glad to have met such an excellent customer service person who love their job and what their doing. Shout out to Crystal. 🙂
Great customer service. She was very attentive and helpful. Highly recommend her.
Thank you Crystal for your excellent customer services. I was so frustrated with this move, but Crystal made it easy 😊
This facility is the best , I had a pleasant experience with them, I need it help with my rental and went to the office , CRYSTAL at front desk went above and beyond to help me, guide me thru the all process , she make sure everything was done for my rental, she was professional, courageous, friendly and with a smile on her face , what a nice experience when you have people
Like her help you !!! My rate for this facility is 20 out of 10 👍👍👍
Crystal was very knowledgeable and helpful.
This place increase the prices every 3 months and a lot, run away from this storage.
Crystal was excellent in providing customer service with a nice smile...
Horrible experience, the fact that it's been a week and we can't access our storage because they have not fixed the door is ridiculous. We are a business and are paying for something we can't access ,it shouldn't take this long to get fixed and the excuse that the man doesn't show up they need to find another company or maintenance man who ever fixes it to get this resolve
Claudia and Mark were super helpful this past week. I wanted to get into a unit by the first and they went out of their way to make sure that I could. In fact Claudia found a promotion over and above the one I was aware of, and she saved me more money than I expected. Facility is extremely well - maintained too!
I had the pleasure of meeting with Jackie today she was very polite and customer service was on point. I came there with my mom to help her find the best unit for her thank you Jackie for helping us and providing great customer service!!
Worst experience ever in this location and in this state. We ended up paying about $90 for a locker of size 5x5 after only 4 months of using it because our rate was increased by 50%. Moreover, we were pushed to pay $15 per month for insurance. Don't be fooled by their promotions or sales. You will pay for this.
I used this public storage for just a few months. The customer service has been excellent. Crystal is always prompt, knowledgable, sweet, and overall great to work with. Will use again! I was worried I didn't pick a small enough company, and no worries, this place exceeded my expectations. Crystal is extremely knowledgeable and so kind when you see her. The property is kept very clean and tidy inside and out. Everything is well lit and if there are any concerns they are handled immediately.
When going after office hours everything still feel safe and protected. If you need storage space look no further, this is the place you should find it.
Crystal was so helpful to me helping me find a storage unit she deserves a promotion
Ms.Crystal Helped me move some things around she was very helpful
Rachel did an awesome job handing my accout best manager so far
Rachel is such a great site manager, I have been renting with public storage for a long time but she is the most personable manager of all the locations I've been too she was so helpful in answering all my questions.
Rachel was just a pleasure to help me with such a smile.
I give her a 5 stars
Rachel was great today, wonderful professional service
I Have been a customer for over 5 years
And have never seen someone so caring
Thanks so much to Rachel for awesome services!
Rachel was very helpful and nice. Excellent customer service.
Had a great experience with Rachael’s help. She took the time to explain everything for me. Great experience because of her!
Crystal was amazing in helping me get a unit. She was very patient with my current situation. I'm so glad she was able to help me. She went over the five star for sure!
Celeste Cahill
Crystal was very informative and helpful, making the move-in process seamless.
Thanking for the assistance Tanisha..
outstanding service :)
Tenisha was very helpful with my problem she had a nice smile and was very friendly.
Tanisha was very helpful and friendly. She showed us the space so we were able to decide on the best choice for our need.
rude disrespectful lazy and unpleasant
I’ve been renting at Public Storage for over two years - Tenisha is the best, she always has a smile on her face for every customer and is happy to help to make sure all of your needs are met. Truely the highlight of my rental experience here at Public Storage Deerfield Beach
tenisha was great and very helpful throughout my sign up, thank you
Tenisha was so helpful helping me look for a storage unit. You all have a great employee!
Crystal is very knowledgeable and professional. She has been a tremendous help throughout my rental.
Tanisha who was working there this morning is Awesome. She was attentive, efficient and friendly! This location is lucky to have her!
Tanisha is the goat! Needed changes to be maid and she got it done quick and easy!
I love you Tanisha 💕💕💕 thank you for making my move in process so quick and easy!!
Crystal was amazing... go to
hillbourough get some storage.
It seems like nobody works at this location.... no answer on the phone, and nobody in the office. This is the 3rd time during business hours on a day that it shows to be open. The office closes in 45 mins and I've been standing outside for 15 mins. There's no CLOSED sign or "be back in 1 hour" sign. Not great customer service for a paying patron.
I would highly recommend the storage place, the owner was very helpful and nice.
Crystal was amazing got me in and out thanks Crystal for helping me with everything today
Why is there no access on Christmas day or New Year’s Day. The reason I ask is because normally there is no one working the desk during the week maybe 2 to 3 days there’s a customer service station at the desk. This creates an issue for some of your customers to have access on the holidays. And also are you including a discount for the two days of the month that there is no access thank you JoAnn Mayo
I don't understand why there is no access to our units on Christmas and new years day?
Customer Service is outstanding! Best storage experience ever!
Great customer service by Larry, he made the renting process quick and easy for my husband and I. Thank you Larry!
The Worst Business in the area . Had my reservation, came with the fully Loaded 26 Ft(Paid) truck at the business hours , and place just closed . Extended U-Haul truck for extra day , came at the opening time , 30 minutes later no one here to open the office. I’ll take my business elsewhere.
Came into the office to figure out a unit transfer, and Larry figured me out ultra quick. He was extremely friendly, made jokes and made the experience easy as could be!
The best thing l can say about this storage facility is there customer service. Larry went above and beyond to help us!
GREAT PUBLIC STORAGE facility!
From the moment I walked in, Larry was a great help.
I'm glad I found this particular Public Storage--I've been very disappointed with most storage places, over the past few years. Rents go up and concern goes out the door. There is ZERO concern for basic customer needs these days.
Larry was respectful and helpful and took the time to get things correct. He took away some of the stress of moving. I am grateful.
Awesome and timely customer service. Within 24 hours of contacting Larry at Public Storage at the Deerfield Beach Location, he took care of the problem at hand. Very friendly, communicative, and truly cares about helping the customer. The location of the Public Storage is also perfect, with easy access from I-95. Would rent again in the future!
Larry is always nice and kind and takes his time out explaining the sizes and prices.
Larry is very rude and unprofessional. My son and I were trying to hurry up and unpack our uhaul while it was raining on the SAME day we got the storage unit, like literally 2 hours after we got the storage, left me an unprofessional voicemail stating that he’s spoken to me before about leaving the storage after 9 when we NEVER spoke before, NEVER met before. My son were unaware that you couldn’t leave after 9 and after I explained to him that noone ever said the gate would not open when leaving after 9, he yelled at me like he was some tough guy and stated that he would cancel my lease the after I got the storage . Very unprofessional and does not need to be representing Public Storage. He is a bad look for the company.
Larry is amazing! He made finding the perfect storage unit a breeze. He really knows his stuff and made the whole process super smooth. Highly recommend his services! 👌👍
Larry was a great help with me moving in. Smooth and easy
Larry was amazing on the customer service, great experience in this storage experience.
I recently had the need to find a storage solution, and I couldn't be happier with my experience at Public Storage. From the moment I began my search to securing a storage space, the process was not only easy and fast, but also remarkably smooth.
The website provided all the information I needed in a clear and concise manner. It was refreshing to navigate through a website that was user-friendly and genuinely informative. I was able to easily compare different storage options, sizes, and prices, which greatly simplified my decision-making process.
However, what truly set this experience apart was the exceptional service provided by Larry. From the moment I stepped into the facility, his positive and welcoming demeanor immediately put me at ease. His genuine smile and friendly attitude created a warm and inviting atmosphere that instantly made me feel comfortable.
Larry's knowledge about storage solutions was evident as he effortlessly shared valuable tips and insights. His willingness to go above and beyond to ensure I had the right storage unit for my needs was truly appreciated. He patiently answered all my questions, making me feel like a valued customer rather than just another transaction. I highly recommend!
Helpful staff made moving easy! Highly recommended, Thanks Monique ❤️
Nice facility overall. Easy, no contact online booking and move in. Larry was very kind and helpful when I was returning provided lock, because I had one already.
I have had the best experience at Public storage working with MONIQUE!!! She is PHENOMENAL. She makes it worthwhile renting a unit there . She is so amazing , went over the details, she take the time to listen and act accordingly. I would highly recommend anyone who is looking for a space to check out the Deerfield location on Hillsboro. Monique your are AWESOME!! Thank you for your service I Greatly appreciate it and appreciate you 😊
I had an awesome experience looking for a storage unit Monique was informative and the customer service she provided as amazing I highly recommend this location and as for Monique
I had a fantastic experience getting my first storage unit with Public Storage! Renting a unit was a breeze – their website made it easy to reserve and manage my account with their handy app.
Being a first-time renter, I was nervous, but their systems made it simple. Special shout-out to Larry, who provided great customer service!
I highly recommend Public Storage for their convenience, great app, and awesome team. They've got me as a happy customer!
I needed a unit for a short term rental and this was the first location that I visited. Did not disappoint. The place was very clean. My family and I were welcomed by Larry and he did an exceptional job explaining the different sizes and helping us get the unit that's best for our needs. He walked us through all the steps; from simply how to lock the unit, to using a phone to open the gate. I was even more impressed that he remembers us by our names on future visits! That's to show how much customer service is valued at this location. Would highly recommend!
Monique was amazing. She was able to put me into the unit that I needed and her professionalism was just fantastic. I do recommend this location for my family and my friends.👍🏼
I came in needing a bigger unit, and Larry was a great help and a delight! Thanks, again!
Came to rent a unit with my Pa(an ornery old coot) and purchase some packaging stuff for myself. The building was spotless. We were pleasantly surprised at the level of professionalism and top notch customer service from Monique. She was very knowledgeable and got us in and out at light speed! HIGHLY RECOMMEND this location!
Larry was amazing. Thank you
Still renting here, but immediately saw a huge live cockroach the first time i opened my unit (then it crawled into the unit next to mine…).
Also attached is the current elevator inspection paper as of my last visit in April 2023- the inspection expiration was Four (4) years ago, never mind the typo for the last inspection date (2201??). Anyway the elevator is super dubious and kinda scary to ride, but when I asked where the stairs were, I was told they “didnt want people using them”.
Recently rented a storage unit and Larry was beyond helpful and friendly
Larry is THE ABSOLUTE MAN!!!! He saved the day and is the best worker this place could ever hope to have! Thank you again “Larry”!!!!
It was very easy to sign up online. I got a good unit, but of course: When I got there I needed a bigger unit. Larry was on-site to help me get a bigger unit, in no time and no-hassle! The app is great for entry and info as well.
Wow, I can't believe good customer service is still around. Larry you are the man! The gentleman made my check in and rental smooth and professional. Complete opposite from my last public storage experience. Hope everything stays on par! Thanks for your help 👍
Cassandra was absolutely amazing today with helping me get a unit! She is the absolute sweetest and helped me find the perfect unit.
Larry was the best help ever....!!!
well located and nice service. Larry is very nice and polite.
Cassandre and Brian were of a great help al the custom et service
Cassandra customer service is the best always nice and friendly always courteous and helpful
Cassandra just helped us to rent a storage and we are so happy and grateful with all her work. Very kind person.
Great service from Cassandra!
Very happy with Cassandra's work, really appreciate 🙏
Cassandra was great , she helped me with everything, thanks
I came to make a payment and Cassandra was great
Cassandra great customer service
Great customer service. Hazra took good care of me.
Larry was extremely helpful and professional helping us with our storage needs.
Larry was very professional and helped us find a storage for our needs.
Hazra. It's fantastic. Super nice and helpful. I really recommend!!!
Hazra has an excelente personality, great custoner service, verte knowleagable. Highly reccomend;
Hazra was delightful! She was so pleasant and she went above and beyond to help me with all of my questions and concerns.
Hazra has great customer service skills, very nice and took good care of me. Easy and efficient!
Hazra has excellent customer service and very friendly!
A great experience great customer service public storage is very grateful to have her big hugs to Hazra
I couldn't be more amazed at the treatment between the manager and owner of this place. Super nice and helpful. Thanks Hazra for caring about your customers and trying to go above and beyond for us!!!
Other than the fact that they're automated gate entry doesn't work very well it's a little app that they give you the Staffing there are excellent very friendly very cordial and the unit that I'm renting is Affordable for an outside unit I wish we had longer accessibility to our storage units in the evening hours especially sometimes I get caught short and have to store my tools in my car and that's one of the reasons the most significant reason that I've decided to get a storage Bay it's not comfortable for me at night to know that anyone can break into my car and steal my tools guys give us at least until 12:00 midnight to access our units not everyone works on banking hours construction workers sometimes have to stay on job sites well past the 9:00 curfew.
HAZRA IS Very helpful manager and SET ME UP QUIXK.
I can't say enough great things about the manager of this facility. She went over and above the call of duty in renting me a unit. Hazra worked her magic and got me a larger unit at the same price. She in my humble opinion is a consumate professional and has incredible customer service skills. But don't take my word for rent a unit here and find out for yourself. You'll be glad you did!
Amazing service. Hazra was so helpful and pleasant to work with. So glad I chose this location!
Hazra has great customer service. I am happy with my unit!
Hazra was professional and very courteous. I recommend this facility solely based on her customer service.
Great service, great pricing. Everything is laid out up front with no hidden fees or charges.
Hazra is exceptionally caring and accommodating; she will help in anyway she can and has made my experience with Public Storage smooth and easy! And I’ve used this location multiple times. Much appreciated, thank you Hazra!!
Office manager, Hazra I believe, was great! Very knowledgeable, friendly, and very clear on her instructions.
Hazra manager it’s so kind I love the service that provide.
Hazes was very nice and cooperative. 100% recommend!
Absolutely wonderful, Hazra was a big help, highly recommended
Hazra is a very helpful and considerate person, she has exceptional customer service. Highly recommend!!! 10 stars if I could give it to her!
Thank you so much hazes for taking great care of me. Super happy with my new indoor A/C unit.
Hazra is Amazing! She was kind, patient, and informative! She showed us multiple storage units and gave her honest and professional opinion on what we should choose. She made this such an easy process…I would definitely recommend this Public Storage location.
Hazra is very professional, always kind, property is exceptionally clean, she is always willing to help and a very happy person. Highly recommend!
I met the property manager Hazra she is amazing! Helped me navigate the app and also made sure I understood where my unit is!
Hazra is super friendly and kind, always smiling, great customer service!
Hazra has great customer service and takes care of problem as soon as they occur. Thank you for all you help!
Hazra is an awesome person and was a wonderful help!
Hazra helped me today. This was my first stop of 4 storage unit facilities. I ended up not going to any others because hee customer service was awesome. Got a good promotion and happy with my unit. Thanks
Hazra is the top person in any Public Storage experience you can possibly have, polite, sweet, professional and treats you like family. She is always making sure you are well taken care...
Ten Stars: **********
Space is OK, cost is $$$ not the cheapest.
Hazra was great i loved the service
hazra is the best in the business. she deserves a raise. $$$$$
Hazra is the best property manager any business could have. She’s friendly, patient and really willing to help. My boyfriend and I ended up getting a more expensive unit at this location just because of her! Recommend it to everyone!!!
Great storage manager. Very informative and helpful with anything you need.
Hazra has excelente customer service, always happy and smiling.
Hazra was super helpful and aided me in the entire process super smoothly!!! I will definitely be coming back and recommending the space to all my friends and family!!! Thank you guys so much! It’s been a tough year
Harza was extremely joyful and helpful through out the whole event. Thanks.
The office manager, Hazra, was so helpful and kind to me (a senior citizen) in choosing the right storage unit for my needs and budget. She explained all the details thoroughly in the process of renting the unit. Besides being a hard worker, she is a lovely person and she made my day.
Hazra is a very helpful and nice person that works there,she makes it a please to deal with and has great customer skills
Hazra is wonderful, always friendly clean place and help to customers a lot.
I feel always good in this location
I love this place a lot HAZRA help me a lot and she make everything easier I really want to give more stars 😁. Thank you so much.
HAZRA IS THEE BEST! Absolutely wonderful!! So thankful for this beautiful experience!! She is so amazing you will not find service as good as this in a 100 mile radius!! Made my day !!!!!
I came in late in the evening and I was happy to see how nice and clean the whole area was. The property manager, Hazra, helped us find our unit and was very kind the whole time. She really helped make us have the best experience. Highly recommend coming to this location.
Hazra did a great job of making us feel welcomed and assisted us with all of our problems.
I previously visited 1375 public storage and Ms. Hazra the property manager was just delightful, she was kind, patient, knowledgeable and had great recommendations for me and my storage needs thanks much Ms. Hazra
Deiondre and Hazra you were very efficient and friendly.
Hazra and Deiondre provided excellent customer service. Highly recommend!
Hazra is very pleasant. She is very informative. I would refer her to anyone that wants to know about storage wants
to use you There are very few people with excellent customer service these day's!
Hazra is amazing! So helpful. Great customer service.
Hazra was very informative and friendly! Supper helpful even helped with the app … showing us the unit… I recommend this storage place to anyone and everyone.
Hazra is great! She’s super nice every time I come!
Hazra was of great service. would recommend to customers looking for storage space, very accommodating.
I went to this location to pay my bill and I met this lady Hazra and I was talking to her telling her about my situation and my payment were to increase the following month and she was very kind enough to help me out by asking for my payment not to increase and they approved it which I am very happy about we need more people like her
Hazra was great customer service. Highly recommend!
Hazra was amazing and courteous and I appreciate the customer service...
Hazra is exceptional and helped me to find a space that suited my needs. I would be coming back to this location if I need storage in the future!
Hazra is the best property manager, highly reccommend!
Awesome! Awesome! Awesome! service and staff. Hazra the property manager was the Best manger I have ever encountered. We need more staff like her.
Hazra was great , thank you for a speedy process and friendly service !! Thank you public storage !!
Great experience at this Public Storage, highly recommend it. Hazra mans the office and she is very polite and professional; and the facility is always clean.
Hazra the Property Manager was amazing! Very personable. Explained everything perfectly. Answered my questions before I could even ask.
Hazra is a excellent property manager, very friendly, property is well kept. Highly recommend!
I could say I had a great experience renting my unit. Staff and office staff very friendly and polite.. and move out was do smooth. I truly recommend this facility..
Thanks again
Hazra is a great person very helpful person she’s the best
Hazra is very sweet and kind. Very personable and easy to speak to. Hope you read this and keep up the good work. Thank you for just being yourself. Public storage is lucky to have you!
Hazra - the property meager was very friendly and helpful. We were taken care of quickly , the service was outstanding! Great experience! Highly recommend it!
Hazra customer service was great!!!
Hazra has great customer service. Enjoyed storing at this location. Highly reccommend!
If everyone in customer service were just like Hazra the world would be a better place- wars would end, conflict would be calmed, neighbors would be neighborly, and South Florida would be 4000% less crazy. She is truly the best and the reason I have kept and upgraded my unit at this location. Her communication is impressive and she made Play process of getting a unit, auto pay, upgrading units, move-in, etc. so seamless.
Hazra give us a wonderfull Service, very kínd lady
I don’t usually post anything but I had to today. It’s always a pleasure working with Hazra. Always on point always willing to help.she’s great always smiling always welcoming.
Hazra is the greatest! She helped me out and was so patient. Thank you!!
Hi. I want to thank you for hiring Hazra at this location. She is always been very helpfull, king and professionally explains everything well. God bless your company for hiring a person like her.
Hazra was very professional and she helped me a lot with the app and my account. I was very pleased, thank you!
Hazra was an amazing associate. She too me in when it was just closing to make sure I had my space and everything was secured.
Habra was very helpful and knowledgeable about company rules and regulations. Excellent representative of your company
Hazra the property manager is awesome! She is very courteous as well. This was the first time I was renting at public storage and she made it easy! I never had one issue while renting from there.
Hazra the property manager,
She was great talk to me appreciate
Thank you
Hazra was really sweet and so nice. She was very professional and organized with all my help! Definitely recommend!!!
Hazra was great, she did a wonderful service for us, found a great unit at a cheaper price and she is very knowledgeable at her job. Very dedicated. Even after the store was closed she stayed back and assisted us. Highly recommend!
Hazra was really great and prompt
Hazra she's a very nice person attending the public storage show me up how manage everything. Thanks
Hazra is very patient, very nice and helpful, very efficient, and I highly recommend this location because of my great experience for a first time renter
Hazra, Is an asset to this company
She goes out of her way to help people
Hazra has great customer service, very clean property and she’s very friendly. Highly recommend!
Pearl was very nice very awesome associate was very accurate and consistent and kind with her work five stars from Sunbelt moving Gainesville Florida no problem
Very good place and staff.
Hazra did a wonderful job helping me and made the transaction easy. I highly recommend.
Hazra was wonderful and very help with the process. Definitely recommend!👍😃
Hazra was amazing. Showed me two different units and helped me select my storage unit.
10 star service. Very much appreciated!
Hazra I'm very happy with the service you provided
Hazra, who works in the office here, helped me rent a storage unit. I rented an outside unit for a few months, and later transitioned to an inside unit. Hazra helped me with both units. She has great customer service skills, both in person and on the phone. She's kind, personable, and welcoming. She always has a smile, happy to help. Because of her, she's made my experience a memorable one. Thanks Hazra!
Pearl was amazing and extremely helpful!! Highly recommend seeing her!!
Very professional staff. Hazra was the best.
Great Service Hazra the Property Manager was absolutely wonderful she helped accommodate my needs and was very nice! I highly recommend this place for all your storage needs!
Pearl is amazing she helped me rent and download the mobile app which is my new remote I am thankful for her kindness
Thank you Hazra you helped us out . I will recommend . She's so nice
Pearl was so amazing I came in to pay bill she set me up with the mobile app and turned on my auto pay patient and kind thank you
Hazra was amazingly helpful, friendly and knowledgeable. Pricing was very very competitive. Would highly recommend utilizing their space!
Hazra is very helpful in closing my account.
Hazra, she give me a good service when I rent my first storage
We walked in to the location on Hillsboro Blvd. In Deerfield Beach and we were greeted by a lovely girl named Pearl. Her customer service was impeccable! She is an asset to your company!!
I just recently rented storage space at this location. The property manager Hazra helped me and she could not have been nicer. Great experience! Go Hazra!!!
Hazra the property manager was very helpful and knowledgeable with the rental process. She assisted with the App. Highly recommend!
pearl was Awesome and kindly set me up with the mobile app, showed me my space and walked me thru the app
Hazra is the best, helpful, and assisted me with everything and all questions concerning my rental. Very professional and knowledgable. Highly recommend!
Hazra is absolutely amazing, she made the move in and out process extremely easy and hassle free I highly recommend using public storage!
Hazra the property manager: She's very great, and a nice person helps us out with anything we need 🥰🥰...... I love it here
Extremely helpful and knowledgeable
Hazra the property manager is very nice and courteous this is the first time renting and she made me feel appreciated and all managers should adapt her attitude and willingness. I will tell all my friends to rent from this location because of her hospitality!
Hazra is awesome!!! She was extremely helpful and answered all of our questions. This is our 2nd time around with her and the customer service is still great!