Public Storage Self-Storage Units at 801 E Sample Road, Pompano Beach, FL

Jacqueline is so sweet and kind thank you for great customer service

Bad experience with changing unit and be charging service. No reffer.

Amazing!!!!

Thank you Rachel for helping me move into my new space

Lisette was amazing! She answered all my questions, and made it a smooth and very easy process!

Buen trato, buena atención con uno. Propiedad limpia

Karen was very helpful, such a sweet and helpful lady, thank you Karen👍🏼😊

Very space.

Easy access with the app quickset up and cheap storage unit very nice thank you

Lissette great customer service glad to be here

This place is horrible!!! No phone answers, but they call you to tell you that you can’t be there at 9pm when you were there 8:30 Very stupid!!! And if you have problem with the app and there’s nobody there, forget it, you will be frustrated and won’t resolve the problem.

Karen was great really excellent service!

Service was super nice , the property is well cleaned and maintained very easy and quick service

Karen was very helpful and informative and has great customer service

A great experience, great and fast workers!

Had a wonderful 2 day encounter with Jacqueline (hope I spelled that right) after feeling like I’ve wasted money and time at another location. She was my one person contact that answered every time I called needed help. It was a real surprise that customer service still exists when dealing with her. Came all the way to her location and she helped me out as quickly as she could. Lissette was there as well making sure to explain everything in detail so that there was no misunderstanding and I just am really grateful for their help.

Rachel was awesome,very nice informative and helpful. She was a definite calm in a crazy day. You are blessed to have her.

Cleanliness good customer service friendly love the place great technology codes I highly recommended ❤️Lisette has a wonderful personality

Went to office have to say ladies keep office and property clean

great service always willing to help and answer my concerns!

Rachel help me with my bill what an amazing young lady. Thank you Rachel

Rachel is a pleasure to see while at my storage unit. Always like to see her while stopping at my storage unit. Thank you for the cleanliness too.

I locked my keys and phone in my unit on accident and Rachel was so kind to wait for me to wait for help and a new key to arrive from my father in law. She was very kind and helpful!

Rachel was amazing helping me with rental she was polite and very sweet .

Rachel is the best thank you again for awesome service and a caring soul

Rachel is the best manager ever she was impeccable with all of her help in every way

Extremely pleasant and easy renting experience. Lissette was wonderful and explained everything as I was securing a unit. I would recommend this PS location if you’re looking for short or long term rental in the area.

I used public storage located on E Sample Rd. for a few months and had contact with a couple of the employees there but the one that stood out was Rachel. Rachel was by far the sweetest, nicest, accommodating, respectful and attentive person I encountered at Public Storage. She was fantastic! Moving can be very stressful and having to move things in or out of a storage unit can be challenging and tiring but Rachel, with her kindness and grace made my visit that day very pleasant! If you ever read this…. Thank you Rachel! You deserve a raise!!!!

very clean and organized place

Very helpful with a complicated situation. Been here over 20 years. Very satisfied with management.

Lissette was wonderful and let us in 5 min until closing, shes took her time and helped us out with all our questions, will recommend all my friends

Lissette was absolutely amazing! Got me a storage last minute! Was super nice and attentive.

Servicio excelente!

Best storage place in Broward .. great front office manager !!! Super helpful goes above and beyond

Lissette, was an amazing help as always! Her customer service is impeccable as usual! Friendly, attentive and great personality.

Love love love this place. Lissette always takes care of us.

I normally don't write reviews but in this case I have to make an exception. In a day and age where quality customer service no longer exist, it is refreshing to meet someone like Lissette Pitre the property Manager at Public Storage. As a business owner I rely on storage for the equipment I use. On one occasion I left in à hurry and forgot to lock my unit. I received à call from Lissette informing me of the error. From that point on I felt confident that the people storing my equipment were responsible and professional. Due to Lissette's professionalism I know I made the right decision by choosing Public Storage.

Ela es muy amable me ayudo muchísimo , muy agradecida con Lisseth

Lissette me ayudo todo facil con el app

Lissette me ayudo a conseguir el espacio adecuado.

Lissette helped me tremendously, made my move in easy!!!

This location is horrible. Everytime I come to this location middle of the day no one is in the office. The carts are either missing or locked up via chains so you can't use them. They raise the rent every 7 months. I moved in at $140 and just moved out with 2 years at $240. Meanwhile they say it is because of market rates but I could move back into this place at $170 and the place I moved into down the block is at $140 is cleaner has two people who work inside the location every day and had 7 carts in the lobby. Not to mention the day of move out I called to complain about the carts since no one was there again at 9 AM on a saturday and no one called me back about the issue the entire day. Luckily I knew how bad this location was and brought my own equipment. Day of move out guy from California was getting some items he needed while he was in town and he said they have his same size unit at $270. If it is market rates how can we both be paying different prices. Shame on you Public storage.

Lissette is by far the most accommodating and receiving individual I had the pleasure in meeting upon my moving to Florida. I had one other encounter in which the customer service was not as receiving. She helped me to get the original quote I was given and location close to my home after several calls and speaking with multiple different people on the phone she gave me clarity and assurance. I didn’t rent at her location because I needed indoor storage but, her service was clear, concise and stellar. I would also like to mention and thank Diana the agent who originally assisted me with my quote and location search. She was very helpful and pleasant each time I spoke to her! Thank you both for you awesome customer service! Noel. E

NOPE Roaches everywhere and poor customer service.

Lissette was wonderful and helped me through my health , that's why she deserved a 5 star, thank you

I had a wonderful experience at this public storage mainly because of the helpful hand of Lissette