Public Storage Self-Storage Units at 5479 Wiles Rd, Coconut Creek, FL

Property manager, Donna, is extremely helpful and friendly. Building is also very secured :).

Donna was amazing…She took care of all my wants and needs.

Donna helped me set up my storage and was such a joy and made the experience so enjoyable and easy.

Donna is outstanding

Donna was friendly, nice, and capable. She was very understanding.

Donna was extremely helpful in helping us choose the right size space. She took care of our check out and handled everything in such a friendly manor. We are moving up north which is why we had to cancel but Donna took care of everything for us. Thank you Donna!!

Donna she so awesome,she so friendly and so helpful,I will always come back

Donna. She’s really energetic and such a cool lady, I’ve only known her for about 30 minutes and I felt like I’ve known her for 10 years! Love you Donna!

Had an amazing experience with Donna she has the best customer service and really helped us out. Would definitely recommend this site because of her.

Donna was very sweet and accommodating. She was very helpful and professional.

Donna helped me out and has been extremely nice! Great employee!

Donna had great customer service and such a friendly face!

Donna gave the best customer service, super personable and made our move easy

Donna was absolutely fantastic, made the whole process easy and fun!

Donna was amazing and extremely helpful !!

Donna was amazing made the process very smooth and is such a kind hearted person.

Donna is totally amazing! She explained the whole rental process so clearly and was very patient, pleasant and professional. She’s a doll 😊

Donna wasa excellen customer service she did above and beyon if you need a warehouse go to her. Thank ou so much

Donna is awesome and great customer service

Donna is a very kindness and blessed

Donna is awesome and knowledgeable and i get things done

Donna is so incredible. She’s actually passionate about helping people I can tell. I was having the most stressful day. I was already over the whole moving thing. She really took her time to help me. And although I was in a funk, she was delightful the entire time and it completely changed my attitude after we were done. She’s just amazing I don’t know how else to put it. We have to be grateful for people like her.

Donna is a gem and great person her customer service skills are excellent!!

Great place! Richard was really helpful

Donna was a great pleasure helping us today she answered all of our questions. She made the whole process very easy from switching from one storage to another she went above and beyond in helping us with our needs . I was extremely satisfied her help I highly recommend her to assist you with anything you thing you need at Public storage. She’s the best!!!

Donna and Richard are the best, great customer service!!!

Donna has been able to help me with any issues that needed be addressdd immediately. She has done things other managers have not done at varying storage units I have utilized and they so not go unnoticed. I'm extremely thankful for Donna’s kindness in handling my many questions and issues that have risen.

Donna was excellent with her service in getting us moved into our new unit. World class in communication and hospitality, I'm thankful for all her efforts

Donna and friends have great customer service.since I have been coming here I am very please with the assistance I received.

Donna was so awesome and has been so helpful. We had a wonderful experience and she was able to give use a resolve we needed.

Donna took care of us and went the extra mile to accommodate us to downsize to a smaller unit, great customer service!!!

I had the privilege today of meeting Donna for the first time, I’m not sure what this company did to gain her as an employee but as a business owner myself, I would wholeheartedly like to say that I am extremely jealous. Her customer, service, and hospitality are beyond reproach. I felt as though I would like to talk to her for hours. I might have to pay in person again just to have this conversation. I wish you all the best in life has to offer.

Yasmin and Donna helped me with my door maintenance issue ASAP!! Really great service!!!

Donna is the best. Worker like these you need around

Tiffany was excellent!!!!! Great costumer service!!!!!

Tiffany and Donna are awesome! They were professionals and friendly!!!

Donna and Tiffany were great today. Easy and fast process getting storage. Tiffany also helped us get a storage close to loading dock.

Donna and Tiffany and crew were so awesome and helpful they got me moved in the space so smoothly, I checked out three other places and landed on this one because of how clean it was and nice Donna and Tiffany and everyone were *****

Donna and tiffany were great. Tiffany was brain and DONNA WAS THE PERSONALITY

Donna and Tiffany , Great customer service they were amazing accommodating me👍🏼

Donna was wonderful and helpful with providing information about the rent and general information.

Donna is a perfect angel to be behind the counter. She is an awesome lady. I will always come back to her wonderful

Donna is a star. She is a ten in my brother who is. Awesome customer service. She deserves all the stars that are available

Dona is wonderful and we loved to deal with her, she makes a difference with any other place she is a sweetheart

Donna was fantastic. Great attirude, and very helpful. Great experience!

Thanks reshma nice property

Donna is the best she treared me with respect

Donna and Patrick were the best! Very professional and friendly! A pleasure to do business with.

DONNA WAS WONDERFUL SHE WAS VERY HELPFUL AND DELIGENT

Dona five star. customer service all the way. Very helpful

Donna was absolutely lovely. Helped us get everything we needed in a timely manner.

Absolutely loved Donna. She was such a pleasure to work with and made the process very easy.

Donna helped. Great service

Storage place was clean and the inside of the building was clean as well. Tara was very helpful when I misplaced my keys to my unit and called me right away to notify me of the mishap. 01/13/23 Had to use public storage again and just moved out. Donna was very very nice and helpful. We’ll definitely use them again if I need storage

Donna was very helpful and informative.

Donna has excellent customer service. Thank you so much!!

DONNA is amazing!! She is so happy and her energy is GREAT! Very happy and very funny! She is very helpful and the customer service was absolutely perfect!!

Donna was very helpful and her kindness made me choose this facility.

Donna was an amazing person and very helpful.

Donna was a rock star!! She was so helpful and informative!

donna was amazing... she helped us the whole time and soooo polite!!

Donna is an absolute joy and pleasure to deal with. She always greets with enthusiasm, whether in passing or for a quick conversation. She truly exemplifies top-tier customer service and is one of the biggest reasons I continue to choose this Public Storage location over all the others. Highly recommend.

Donna is just an absolute pleasure! She is so personable and kind. Her attitude is beyond perfect! I can’t say enough good words about her. I’ll keep coming back to this location because it’s well maintained and convenient, but mostly because of DONNA!

Just got done reserving my space and Coleen was incredibly helpful in showing me around and getting me prepared for my move. Should make for an easy transition from my overloaded garage to this incredibly priced facility. Tks so much !! 12/31 Edit: move units to better location and Donna was amazing and efficient at getting me sorted out. Tysm !!

Donna is awesome and the best!!! Thank you!!!

Donna very amazing customer service... thank you!

Donna was great! Really good customer service

Donna is awesome. Best storage rental experience

Donna has great customer service

Donna was great costumer service

Donna was great! She actually took the time out to help me with my situation, and informed me of my options that I didn’t know was available to me ! Thank you 🙏🏽

Donna was very thorough and helpful. She’s awesome!!!

Donna was amazing! Great help and very friendly!!!

Donna was excellent, courteous, and very helpful explaining everything to the last detail in setting up our account. Everyone at Public Storage should follow her example. Thank you.

Donna was wonderful friendly and helpful

Had an issue that needed some attention. Donna called me back to get details. She just has such a spirit of helpfulness. She made me feel comfortable, and took the information to give to corporate. Her spirit has such sweetness that I would not want to go to another storage unit. She is just an amazing person that exudes a kindness that supercedes Public Storage itself. You just want to put more things in your unit just to say hello!

Donna was wonderful and a great help!

Donna gave us excellent customer service

Donna is the best employee with great customer service attributes. She is outstandingly knowledgeable about the company day to day business dealings. She has a lovely personality and good sense of humor. Thank you so much Donna😍😍😍

Donna was great, excellent Custer service. Everyone should be like her

Donna great person very helpful

donna was great and very helpful

Donna was amazing! This is the best storage facility because of Donna! I never want to see her leave. I had a very bad experience at Extra Space Storage on Hillsboro it has terrible management, and such a bad attitude! Donna was just incredible with me! She made my day, and you can tell there is a spirit of brightness is working within her. Her kindness brought me to tears! God worked everything out to His glory! Tria called me as well to make sure all was well, and I shared that Donna was amazing with me! I had tears of joy in sharing my experience with Tria!

Miss DonnaWas the best hostOn helping meWith my situationShe was a god-given blessingShe helped me with no problem with a great attitudeMaking a good review for her

Donna was great and very helpful! She was able to find me the perfect storage unit.

Donna was very informative and helpful. Went above and beyond to help me! Thankful for the experience!

I had such a wonderful experience with Donna she was the best and so friendly

Donna was excellent compared to most. She wonderful and patient

Donna Was excellent most helpful pleasant knowledgeable who l 150% recommended renting ur unit from her 250% customer service guaranteed

Donna has been so helpful in explaining all of our options renting one of their units!! We rented a 10x30 from them 5 years ago and loved the location, cleanliness, and convenience. We came back to rent for our parents and Donna has been extremely informative and communicative. Thank you!!

Donna was absolutely fabulous. Thank you so much for helping us with our unit!

Donna is Awsome she is so sweet and made my wife and very comfortable leaving our items at this facility. She is very knowledgeable about the products and services thank you Donna!

Donna, was amazing! She was very informative and was an great help in helping us to secure our storage location. She was also very friendly, which is a plus when it comes to providing customer service. We are looking forward to storing our items here.

Donna was great customer service and amazing!!!

Donna was awesome,respectful and friendly

Donna was very helpful and is always helped me when I stop in. She is extremely friendly and does a great job

Donna is the sweetest lady ever! She’s helped me with making storage life a breeze. I had to switch to a bigger unit, and she was so nice making sure everything was handled in the easiest way possible.

My first experience at a storage unit & Donna’s energy is everything! Super personable! Love her customer service.

Domna was amazing. Personality and customer service are excellent!!

Tomas and Donna were very genuine and kind. They were very helpful and knowledgeable great service!!!

Donna was a pressure to talk to and work with. She made things easy for me to move in and out of my 2 units that I have with public storage. She answered all my questions and assisted me with places I can go to donate some of my pieces that I no longer need. Donna is an exceptional worker and your company should be proud to have her as an employee. Thank you so much again and I will be recommending your storage company. Good luck Donna and god bless you. 🥰

Donna is an amazing person wonderful attitude and always ready to help

Donna fue muy amable nos ayudo mucho. Muchas gracias!!!

Donna was amazing.

Donna was extremely profesional

Donna has been the best and deserves to be known. Best service ever

Donna is the absolute best!! She helped me so much in getting a new unit. She has the best attitude and is so sweet!

Donna was amazing. So friendly and informative

Hello I'm at your facility on wild's road and Donna has been helping me from the moment I called for and then help me guide with directions and she has the most amazing customer service attitude and energy and you should be privileged that she is in your employee it's we all need more people like that in establishments where we work and I and I decided not to use a rental facility because I had to upgrade that's closer to where I'm gonna live but I'm staying in your location here because of Donna and her service

Donna is Incredible! She is very professional, helpful and provided great customer service!

Thank you Donna!! Omg she was the sweetest and super helpful!!!! Xoxo Thank you so much she’s deserves a raise!!

Donna- she is the best she really helped us out!!

Donna was amazing with assisting with vacating my storage unit. Very upbeat and was happy to assist!

Donna was the greatest and very helpful☺️

Donna she is the best on site personality gracious person who's worked for the company that have met I've been a customer for a few years now and I am impressed with her customer service I recommend that she's an asset to the company and it's hard to find people like this so please I give her high phrases for her accurate great customer service you could ever ask for. Excellent customer service and knowledge and very helpful I give her a very high review I believe she deserves a pay raise like I said it's hard to find very good people that work for a a okay okay like your at your organizationcomcompacompany

Donna was excellent with a speedy check in and offering great service. She gave me a tour of my unit. Super Clean facility.

Donna is the most awesome person that I’ve met, she is very informative and helpful, such a pleasure to have met her at public storage.

Dona was very helpful nice and have a great personally very funny lady

Love this place. The manager Donna is really helpful and nice. I will definitely recommend this place. 5 stars

Donna is amazing! Best customer service I’ve ever had a Public Storage. Donna helped me in a matter of minutes and I couldn’t had a better experience.

Donna, was excellent help! Love her enthusiastic!

Donna was a great help in making the transfer between storage units. Very friendly and informative

Been a customer for 5 months. Great service when we rented. Just received notice that our rent, which is already high (we got no break at all), is going up 25%. I know prices are increasing but my pay isn't. We are simply not going to be able to afford to keep the unit and have to find another location.

Danielle was so professional, helpful, and courteous! Thank you Danielle!!!

Donna John was a pleasure working with yes thank you very much very much that's it imposed

Donna is an amazing very welcoming employee. Her gratitude and personality are over the top... very very valuable part of the company...

Such a pleasant property and Donna just put the cherry on top with her courtesy and promptness. Highly recommend this property.

Donna is a LIFESAVER!!!!!!! I booked a until online and when my movers showed up it was way too small. She fixed everything for me and got me in a bigger until within 15 min. She made a very stressful moving day brighter. Literally almost made me cry with how nice and helpful she was.

Donna was so so helpful and had such great customer service. Made the process extremely easy.

Donna was the best agent I have ever felt with . She went above and beyond to help me with my new unit and make a correction from the reservation that was made terribly by previous agent . She’s amazing , considerate , patient and very friendly made this whole process easy and handled it with care. It could have been a tough situation. But she was my hero today . So grateful!ty Donna!💕

I went to public storage today after receiving a call from property manager Donna in regards to my unlocked unit. Upon arrival she greeted me with a smile and asked how can she help. I explained to her who I was and she assisted me with the purchase of the lock. I also addressed the increased in my unit and right away she was willing to go on the computer to see what can be done. She was able to get my unit price decreased which I was very grateful oh did I mention this was 15 mins before closing and she still was very courteous and did everything with a smile. Donna sure did make my evening and put a smile on my face,so I recommend this location for all your storage needs.

Donna was Magnificent!!!!!

Donna was outstanding!

Donna Is super awesome she Is sweet and very knowledgeable

Donna very knowledgeable and such a humble lady

Donna was helpful.

Donna is the best!

Donna thank you soooo much. Had a horrible start to my day and you completely turned it around. PS love your hair!!

Donna is a very lovely and friendly lady.

Donna was absolutely amazing! Very knowledgeable about the products and services and went out of her way to make this experience effortlessly wonderful!!!

Donna was exceptional and very accommodating.

Donna is amazing! Best customer service ever! Danny is great too!!!! Would come back whenever needed

Donna helped me downsize my unit and after weeks of going round and round she made it smile and easy! I wish I was working with her the entire time! Thank you Donna!!

Donna was very friendly upon my moving out. She did her job and tried to retain me but at the end of the day it was too expensive for me!

Donna is amazing and and knows her stuff. She helped me get exactly what I needed. Very helpful.

Donna was very informative, patient and knowledgeable. She went through all the details with care and accuracy. I am glad I choose this location

Donna is very helpful and kind. She is really thoughtful and friendly

I appreciate all Donna has done for me made my day easy to come in and get set up 5 star all day

Donna has been very helpful.

Donna is a fantastic associate! Very helpful and friendly. Very happy I chose this location.

Brianna was a very reliable and very thorough manager. She provided excellent service.

Donna she is very nice. Serving everyone with a smile and giving us all the information we need to make our presents fill important.

Donna was fantastic and super personable! I definitely recommend this place!

Donna was very lovely and bubbly and very knowledgeable. Would recommend just because of her!

Under major renovation. May be the reason for all of the junk laying around. I hope it gets better once the Reno is completed.

Donna had excellent service and explained everything very well Thank you

Donna is my best friend thanks!

During the time I stored my valuables here, there was an invaluable service provided by Donna, who helped me through every step of the process and was always ready to assist. I highly commend her efforts and appreciate everything she did for me. A wonderful personality, and even better worker too

Donna is so amazing! Never had customer service like this! Super informative, wouldn’t go to any other Public Storage !

Donna is one the greast customer service representative from Public Storage. Her care, passionate, very profesional and competent when caring for her customer. I met many men and women in the US ARMY and Donna has such spirit of competence that it is not found in many people. She and All American one of the kind. God Bless Her. Ulises Henriquez

Donna is absolutely amazing! Very informative & amazing customer service. Bought a unit same day!

Donna was amazing, energy is off the charts! :D

Thanks Donna for helping me get my storage easy and quick to understand. Whole process was cake!!

Donna is absolutely amazing! I run a multi-million dollar Business and I wish every one of my sales reps were like her. Her professionalism, personality, and the way she made us feel welcome is 2nd to none! I would highly recommend this Facility.

Hello we met with Donna today!! She was amazing with her gorgeous blonde locs🥰 she made our experience great n stress free!!! Thank you Donna!

Donna was a pleasure to deal with and a great help!

Donna was the best and very helpful

Donna is the best and very helpful and I just love her energy

Donna is awsome she really helped us out

Donna was extremely helpful in moving into another, larger unit when we determined the one we rented online was too small.

Donna, the property manager, is extremely helpful and sweet. She explained all the information that we needed clearly. Very successful day!

Donna was an amazing representative. She helped us get the best deal . Thanks Donna!

Dona has amazing great hair, she has an angelic voice! And is an amazing person and her co-worker!!

Coleen was very nice and professional

Donna and Danni she is sooooo gorgeous, and I would surely recommend them to anyone in the future. Thanks for your help guys. ONE LOVE ❤️

Danni was the greatest person! She made my experience amazing

Donna was an absolute pleasure and very pleasant to deal with , her customer service skills are amazing and she made sure I was happy with switching my units 😊 thanks Donna for the the the laughs and the great experience here at public storage !!!

Danielle is always very sweet and helpful whenever I give her a call whether it's for an issue that has to get resolved or a simple question. Thank you for your help!

Danielle is awesome.

This place is so great Dani is winderfu

Hi secured a storage unit at this location today and the service was excellent. Lorelei was Super helpful, knowledgeable and got me taken care of very quickly. I have to units at this location, highly recommend if you need a storage unit.

Danni was amazing. This place is so clean.

Wonderful place.

Moving is the worse! Kimira made my transition so smooth and answered all my questions. She went the extra mile to help me. She also explained how all my family’s personal items would be kept safe with there security measures. I wish I could give her 10 stars. I would definitely recommend Public Storage to friends and and family.

This is a great place. Very nice staff.

Very clean and nice location. Clearly, management knows what they are doing!!

Excellent service. Very clean and affordable. I highly recommend this location for any of your storage needs.

I has a great experience. Excellent management and very clean atmosphere

The place was clean and staff friendly. Never had any problems whatsoever here, whatever, the payment went up 200% in two years so I decided not to wait for another increase and left....

Deora, was very professional and extremely helpful in Secure me another key. Be grateful you have her

Jan was super nice when i came in to pay my bill

I called in and spoke to the property manager Kim. She was very kind and informative.

Kim was very friendly and helpful. I would most definitely recommend this location!

Thank you Kim for all your help!

I spoke with Kimira when I called to inquire about storage space. She was very informative and kind. I'll definitely be using this location for my storage needs.

Great service from Coleen. She helped download and log into the app.

Colleen was great showed me everything! I recommend her

Coleen was very helpful and provided great customer service.

I was given great customer service. Please come to Public Storage. Their associate (Coleen) is friendly and knowledgeable. I definitely recommend.

Coleen is an A+ employee. She goes above and beyond. She's a great asset to the company.

Colleen was really helpful. I have a hard time getting around and she stayed with me to make sure I was safe and took care of everything 💯.

Great service very clean very well attended I was attended by coleen very nice showed me everything how to work the app very good nice

I lost the key to my storage room unit and Colleen, the manager was nothing but accommodating, and empathetic. She tried to help me in anyway she could and did not take advantage of the situation. Furthermore,this is facility is very well run by Colleen and I am so glad that we selected this storage company right here on Wells Road. Colleen is a keeper!

Colleen and Janet were awesome✨ thank you

Coleen was very helpful. She’s so sweet and thoughtful. Funny too.

Coleen is terrific and was a great help for my service

Was just amazing....!!!!! Coleen it's very kind and extremely professional she's just great....

Coleen and sandra was very helpful. Great customer service

Coleen great service

Coleen was very helpful. Very patient and understanding. Top of the line customer service.

I recently came to look for additional storage space and wanted to know the cost. Coleen was very helpful. She explained the cost of storage sizes (they have different sizes for all needs) and even gave me a tour. I am older and I forget things as we all do, but Coleen was nice and always repeated or breakdown what I asked. She was never rude and appreciated that.I went to the other Public Storage place in Davie and they were rude. Come to Coconut Creek if you want good service.

Coleen gave great service

Coleen was very professional as she handle my problem for me I truly thank you

Had a great experience with this location (coconut creek) !! Coleen was super helpful, very informative and detailed to our needs. On top of that she had a great sense of humor and made the experience easy going!! 10/10!!!

Coleen is amazing thank you so much tsi is a great storage facility

It was an honor to do business with this facility, especially the quality customer service i received from Ms. Coleen. This is what one expect from all encounter having to do business. It was warm and welcome. Very polite but most so, very understanding of the product and suggestions. Her warm empathy and understanding make myself and my family comfortable and welcome. Without a doubt, I would recommend friends and family to use this facility and to do business with this company. A million thanks again Ms. Coleen. Continue the excellent work. Regards. Dr. Thomas.

I have spoken to Colleen the Mgr at this location a few times about different things. She has always been very very helpful. I recently had an issue with mildew on one of my belongings.She offered me a pamphlet, advised me to take a photo and call the number on the pamphlet for further assistance. Again very nice, always pleasant and helpful. Best customer service ever.

I was shown around promptly all my questions were answered very great customer service I will use public storage again thank you very much for being great

Terrible! I came from Texas to Florida to move out of my storage, Saturday i showed up and had forgotten my key, went to the office to see if they would help they were closed. I came back on Sunday, mind you, it was 11:45am, office opens at 9:30am. There was no one in office and the doors were locked. I drove 35 mins to get to this storage and no one was available to help. I would never recommend this place to anyone. No one answers the phone in office and no one answers the customer service number. RUN FAR FROM THIS PLACE.

Cassandra good person great customer service

Coleen was very helpful and had a lot of patience with me

Coleen was excellent. Very helpful and great experience. She even helped me get my bluetooth setup to open the door. Thank you!!!

I was having a very hard time finding a storage called around to a few I wasn’t to pleased by the customer service that I was receiving. Driving back to my house I seen Public storage so I decided to walk In rather than calling and I met with a young lady name (COLEEN) don’t know her last name but she was the best!!! Awesome customer service very sweet person I would recommend this location to any friends or family members of mines..

Great customer service from Coleen - fantastic help

Coleen was very helpful and patient

Coleen and Justin! Thanks so much for helping my Dad. Moving is really stressful for him but ur help and smiles really helped reassure him!

Great service from Coleen !!!

Bad. Very bad. They raise the price to much. I gonna move out soom .

Coleen and Justin has very great customer service 👍🏾

Bien

Coleen was amazing working with her, and was very helpful with my stay

The location of the storage is great, customer service is amazing Colleen is so helpful and super professional the place is always nice and clean. I give it 5 starts .

Coleen has been so kind to me. My car wouldn't start she took time out to get me a jump. Thanks it was appreciated.

Great location, clean and well lit. Friendly staff. Coleen is great. I have been with this company for long time, wouldn't store anywhere else.

Coleen is also so helpful. She takes cares of the customers needs while following companies policy. She’s always polite and returns my calls promptly, I don’t have to wait days for a return call when I have an issue. I have multiple spaces there and I rave about her customer service skills everytime I go in. I recommend anyone storing to use this location.

I've been served by this company for one year now. Great services, very clean location. nice personal. The manager at this location, Coleen, is a person that makes a difference. She is very polite and professional. a problem solver. It's great to have her at our location. She goes an extra mile to ensure that the company is doing a great job and to keep the customers. Thumbs up.

I contacted this location of PS because I was interested in moving my unit since the rates at my current one went up significantly. After several phone conversations trying to work out the details of my new unit, Colleen provided the top of the line customer service. She managed to help me get a lower rate at my current unit to where I didn’t even need to move my stuff! Thank you sooooo much Colleen!!!! You rock!

Coleen and Zidan were very helpful.

Very clean. Reasonable prices. Excellent customer service by Coleen!

First time using public storage and Coleen was great. Made the process effortless and quick.I highly recommend this store,it is clean and staff friendly.

Very great experience. I recommend this place. Coleen was very helpful and professional.

Seems nice and clean, could use a few more dollies considering the traffic.

Coleen was awesome

The place is very nice, but they raised the rate after only having the unit a couple months. Customer service hung up the phone on me when I questioned it. What's the point in locking in a rate online to have it increased after 3 months.

I recommend this location to all my family because of the friendly attentive service I receive. Coleen, the property manager is excellent. Will come again.

Had a billing issue where my cc card was lost and had to wait for my bank to issue another. Coleen and the property manager provided me with excellent customer service in having my late fee reversed. I was issued another bank card and promptly paid my statement less any late fees. I find this property always to be clean and well managed. Thank you again Coleen and property manager!

Coleen has always been helpful. Love this location. Convenient location.

Very professional glad I choose this place for my storage will highly recommend!!

Amazing customer satisfaction!!

Great customer service. Coleen is always helpful.

Helpful staff

One of the best public storage location by far. Clean and well secure.. Outstanding customer service...

Great experience, colleen at this location customer service was good I come to check out storage colleen show couple space was not ready to rent but I will tell my friends and family to come there I love the building it is clean ty

Coleen is amazing and very attentive. Be sure to ask for her. Wouldn’t use any other facility

All I can say is that the service was exceptional! Coleen was so very helpful at a time when my family and I really needed it. We appreciate your kindness. Thank you so much Coleen!

Coleen has always been helpful and has a nice personality.

Coleen was excelent... It is always a pleasure to speak with her. We are happy to have our things stored in this facility.

Very clean and well organized property. Professionalism is there .

Coleen and Charmone were absolute saints. Very professional and quick to help.

Customer service is very bad. Also, the other day I was stuck in the elevator for more than 2 hours, I tirelessly called the office and they never answered, I had to call 911.

Miss Coleen is very helpful!! There should be more property managers like her

The garage dose have

Coleen was terrific and very helpful. She runs a good shop!!

Very professional very friendly easy to talk to.She has a fun personality..I love Calene she is so beautiful.

I have been here for a couple of years (give or take a month) at the Coconut Creek-Wiles Rd facility and the facility is always clean and spotless!! Colleen who is on staff at the facility is so very professional, kind, caring, courteous and follows up with assisting the customer!! Colleen is an asset to Public Storage, I can only give the highest accolades to Colleen!! A+++++.

All under A/C and clean. I store my stuff here with no problems

Great location and staff. The staff was always friendly and helpful and very clean location.

Staff is very professional, courteous, answers all of your questions and thorough. Coleen is a 10 out of 10 for Customer Service. She is quick and follows through. I would recommend this location to others. Very clean facility. I've had no issues while I used their services for 3 to 4 months.

Just want to say thank to coleen I was checking the price on storage i come here first and coleen tell me everything about storage her customer service was the best thank you again

2 years of service and very satisfied!

Great service. Very nice. Quiana was great.

Gracias a Coleen , buen servicio .

Excellent costumer service

Always impressed with upkeep, the cleanliness and above all the customer service at the Wiles location. All the staff is very courteous especially Colleen who’s always been an amazing and professional person . Thank you

Coleen was sooo very helpful both over the phone & then in person. She is outgoing, personable, friendly, & professional. She took the time I needed to complete my transaction. I’m renting from Public Storage strictly because of Coleen. She is an excellent employee. Thank you,

I had a painless and awesome experience with the very friendly workers at this location. Great customer service.

Girls are always helpdul and nice. I store at a diferent location but come to this location to pay my bill. Coleen knows who i am as soon as I walk in. Thanks a lot.

The facility is amazing and Ms. Coleen was absolutely gracious and accommodating I will refer anyone to this PS

Great location and excellent service from Coleen

There awesome Coleen is amazing great customer service!

Coleen Rooney manager has been very helpful in Business venture Always looking out for my business interest She has notified me when I forgot my second lock on unit 🙏 she is an amazing manager Thank you coleen Arnold stahl

It was a pleasure working with Coleen. I went to location to look at unit and signed up after speaking with Coleen.

Excellent

Coleen was awesome great customer service. This location is super clean I would recommend it to anyone.

Coleen was very helpful. Place is clean and well maintained.

Rented with no issues. Kind staff.

Great service

Coleen the mánager is a 10 !

Not only was Deidra a great help, she was super knowledgeable and made the process very easy for us. She was friendly and walked us through the entire process and clearly explained the fees associated with the storage unit rental. I’m very pleased and would definitely recommend this location.

Setting up my unit with Shurkida was so easy! She was thorough and personable. My unit was clean, in a good location, and I feel comfortable storing my belongings here!

Shurkida offered great service and helped us get everything sorted

Coleen was very helpful . Needed a space for short period while I redid my steps. Good customer service. She was great Thank you very much guys

Beware... if you are planning to put your stuff here they just raised my rate by $10/mth without explanation or warning. Once you are in these places you are kind of trapped so make sure the price you think you are going to pay is the price you will end up paying. Unfortunately it's a beautiful facility and the people are great and I might have ended up here in any event, but right now I have a sour taste in mouth. Good luck with your decision.

Absolutely spotless facility! Easy access to entrances, elevators, and units (wide hallways). Coleen (last name unknown) was so patient with my many questions and made sure I completely understood my rental contact. She showed us several units and made sure we were completely satisfied with our selection. Her customer service is top notch and represents Public Storage with an excellent attitude, courtesy, professionalism and a welcoming smile!

Great experience. Store is clean, well lit and I received good service from Coleen

Awesome service. Coleen is the best

great place to store your home goods the manger khiry is great guy to work with

Very professional and well mannered. Great job Coleen

Great customer services the property is nice and clean and manger are delightful

After just a couple of months raised my rate by 20% They are very unhelpful on the phone and told me to take my business elsewhere if I did not like it. Guess what, see you later.

Great store the manger khiry was very helpful n the property is nice

Had to transfer to a smaller unit. The girls were helpful and took care of my storage needs.

Darn good staff, Coleen was really cool especially considering it was a Sunday morning and with a Hurricane en route. Thanks they even loaded the boxes in my car. I had my new born so that meant a lot. It’s the small Things that go a long way.

Great location and customer service. Coleen was friendly and helpful.

Excellent, speedy service. Shurkida made the experience efficient and smooth.

great location the staff was incredibly helpful and friendly. Coleen was great. strongly reccomend this place

Friendly staff and very helpful!!!!

Shanell did a great job! Thank you, Shanell!

Super friendly staff. Clean space. Simple and just what I needed.

The employees were warm , helpful and very informative. Shurkida made the process quick and easy. I’d refer or recommend this location to anyone looking for quality storage and exceptional customer service.

Great location, easy access, hard to get a cart to help with moving in or out of storage locker

Shanell servicio was great She was very helpful

SHANELL from publicstorage made my move from one unit to the other very painless she was very personable very knowledgeable and I appreciate being served with a smile she was a very lovely young lady which these days are very hard to come by I appreciate everything she did for me publicstorage you appreciate her as an employee I left with a smile on my face and happiness in my heart

Very nice and helpful

I don't know anyone who wants to pay what storage costs. But if your unique circumstances call for it, I highly recommend Public Storage on Wiles and 441 in Coconut Creek. From the beginning, they listened to my needs and helped me find the right unit. It is clean, well run and Coleen and Shanell manage the place well and provide top customer service. I had my life's possessions there for months...and just bought my own place. I will miss the two ladies.

Clean and friendly!

Met with Coleen she gave me all the info I needed to know regarding the property and renting a space, walked into the building not knowing anything and wanted to just stop by but she was very solid with the information given and made me feel confident with my purchase thank you to Coleen a great asset to the brand.

I was here with Collen she’s very helpful and nice I love her attitude I wish everyone as a customer services have her attitude she make me feel welcome and I love her deeply she’s nice

It was a quick easy process , shanell was a great help thanks again !

I used this storage location for one year and I never had any issues. The place was always clean and I felt safe always. Coleen was super helpful in making the rental process extremely easy, and the prices are great!

Good customer service, clean property. Coleen was very helpful.

Great location, great customer service. Coleen is very helpful.

Shanell was very helpful and informative. Any questions I had were answered immediately, and always with a smile!

Coleen & team are amazing! This location is clean, safe & convenient!

Make sure to ask for Colleen she's awesome!! The Public storage is always nice and clean.